Compaq Network Card Infortrend User Manual

Infortrend  
External RAID Controller & Subsystem  
Generic Operation Manual  
Revision 1.61  
Firmware Version: 3.31  
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DEC and Alpha are registered trademarks of Compaq  
Computer Corp. (formerly of Digital Equipment Corporation).  
Microsoft, Windows, Windows NT and MS-DOS are registered  
trademarks of Microsoft Corporation in the U.S. and other  
countries.  
Novell and NetWare are registered trademarks of Novell, Inc.  
in the U.S. and other countries.  
SCO, OpenServer, and UnixWare are trademarks or registered  
trademarks of The Santa Cruz Operation, Inc. in the U.S. and  
other countries.  
Solaris is a trademark of SUN Microsystems, Inc.  
UNIX is a registered trademark of The Open Group in the U.S.  
and other countries. All other names, brands, products or  
services are trademarks or registered trademarks of their  
respective companies.  
RMA Policy  
Please visit our websites  
(www.infortrend.com/www.infortrend.com.tw/ww.infortrend.com.cn/  
www.infortrend-europe.com) where our RMA policy is given a  
detailed explanation.  
Supported Models  
This manual supports the following Infortrend  
controllers/ subsystems:  
SentinelRAID: SCSI-based external RAID controllers  
(including the 5.25” full-height and 1U canister  
configuration)  
EonRAID: Fibre-based external RAID controllers  
(including the 5.25” full-height and 1U canister  
configuration)  
EonStor: subsystems that come with SCSI or Fibre host  
channels.  
IFT-6230 and 6330 series ATA RAID subsystems.  
Printed in Taiwan  
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Table of Contents  
Chapter 1 RAID Functions: An Introduction  
1.1  
1.2  
Logical Drive................................................................................................... 1  
Logical Volume............................................................................................... 1  
What is a logical volume?.................................................................................. 1  
RAID Levels..................................................................................................... 2  
What are the RAID levels? ................................................................................ 2  
NRAID................................................................................................................ 3  
JBOD ................................................................................................................. 3  
RAID 0 ............................................................................................................... 4  
RAID 1 ............................................................................................................... 4  
RAID (0+1)......................................................................................................... 4  
RAID 3 ............................................................................................................... 5  
RAID 5 ............................................................................................................... 5  
Spare Drives ................................................................................................... 6  
Global and Local Spare Drives.......................................................................... 6  
Identifying Drives ........................................................................................... 8  
Flash Selected SCSI Drive ................................................................................ 8  
Flash All SCSI Drives ........................................................................................ 8  
Flash All but Selected Drives............................................................................. 8  
Rebuild ............................................................................................................ 9  
Automatic Rebuild and Manual Rebuild............................................................. 9  
1. Automatic Rebuild ........................................................................................ 9  
2. Manual Rebuild........................................................................................... 10  
3. Concurrent Rebuild in RAID (0+1).............................................................. 11  
Logical Volume (Multi-Level RAID)............................................................. 12  
What is a logical volume?................................................................................ 12  
Spare drives assigned to a logical volume? .................................................... 14  
Limitations:....................................................................................................... 15  
Partitioning - partitioning the logical drive or partitioning the logical volume? . 15  
Different write policies within a logical volume?............................................... 16  
RAID expansion with logical volume?.............................................................. 16  
Different controller settings using logical volume? .......................................... 16  
A logical volume with logical drives of different levels? ................................... 17  
Multi-level RAID systems................................................................................. 17  
1.3  
1.4  
1.5  
1.6  
1.7  
Chapter 2 RAID Planning  
2.1  
2.2  
Considerations ............................................................................................... 1  
Configuring the Array: ................................................................................... 5  
2.2.1 Starting a RAID System........................................................................... 5  
Operation Theory ........................................................................................... 7  
2.3.1 I/O Channel, SCSI ID, and LUN .............................................................. 7  
2.3.2 Grouping Drives into an Array ................................................................. 7  
2.3.3 Making Arrays Available to Hosts............................................................ 9  
Tunable Parameters..................................................................................... 10  
2.3  
2.4  
Chapter 3 Accessing the Array through Serial Port and Ethernet  
3.1  
RS-232C Serial Port....................................................................................... 1  
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3.1.1 Configuring RS-232C Connection via Front Panel ..................................2  
3.1.2 Starting RS-232C Terminal Emulation.....................................................3  
Out-of-Band via Ethernet..............................................................................4  
What Is the “Disk Reserved Space?”.................................................................4  
Other Concerns..................................................................................................5  
Web-Based Management..................................................................................5  
Requirements.....................................................................................................5  
3.2.1 Connecting Ethernet Port:........................................................................5  
3.2.2 Configuring the Controller........................................................................6  
3.2.3 NPC Onboard ..........................................................................................9  
The SNMP_TRAP section ...............................................................................10  
The EMAIL section...........................................................................................10  
The BROADCAST section...............................................................................10  
3.2  
Chapter 4 LCD Screen Messages  
4.1  
4.2  
4.3  
4.4  
4.5  
4.6  
4.7  
4.8  
4.9  
The Initial Screen............................................................................................1  
Quick Installation Screen...............................................................................1  
Logical Drive Status .......................................................................................2  
Logical Volume Status ...................................................................................3  
SCSI Drive Status ...........................................................................................4  
SCSI Channel Status ......................................................................................5  
Controller Voltage and Temperature ............................................................6  
Cache Dirty Percentage .................................................................................7  
View and Edit Event Logs..............................................................................7  
Chapter 5 LCD Keypad Operation  
5.1 Power on RAID Enclosure ............................................................................1  
5.2 Caching Parameters......................................................................................1  
Optimization Modes ...........................................................................................1  
Optimization Mode and Stripe Size....................................................................2  
Optimization for Random or Sequential I/O .......................................................3  
Write-Back/Write-Through Cache Enable/Disable ............................................3  
5.3  
5.4  
View Connected Drives:................................................................................5  
Creating a Logical Drive................................................................................6  
Choosing a RAID Level:.....................................................................................6  
Choosing Member Drives: .................................................................................6  
Logical Drive Preferences:.................................................................................6  
Maximum Drive Capacity:..................................................................................7  
Spare Drive Assignments: .................................................................................7  
Disk Reserved Space: .......................................................................................7  
Write Policy:.......................................................................................................7  
Initialization Mode: .............................................................................................7  
Stripe Size:.........................................................................................................8  
Beginning Initialization........................................................................................8  
Creating a Logical Volume..........................................................................10  
Initialization Mode ............................................................................................10  
Write Policy......................................................................................................10  
Partitioning a Logical Drive/Logical Volume .............................................12  
Mapping a Logical Volume/Logical Drive to Host LUN.............................13  
Assigning Spare Drive and Rebuild Settings.............................................14  
Adding a Local Spare Drive .............................................................................14  
Adding a Global Spare Drive............................................................................15  
Rebuild Settings...............................................................................................15  
5.5  
5.6  
5.7  
5.8  
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5.9  
Viewing and Editing Logical Drives and Drive Members......................... 16  
Deleting a Logical Drive................................................................................... 16  
Deleting a Partition of a Logical Drive.............................................................. 17  
Assigning a Name to a Logical Drive............................................................... 18  
Rebuilding a Logical Drive............................................................................... 18  
Regenerating Logical Drive Parity ................................................................... 19  
Media Scan...................................................................................................... 20  
Write Policy...................................................................................................... 21  
5.10 Viewing and Editing Host LUNs................................................................. 22  
Viewing and Deleting LUN Mappings .............................................................. 22  
Pass-through SCSI Commands ...................................................................... 22  
5.11 Viewing and Editing SCSI Drives............................................................... 23  
Scanning New SCSI Drive............................................................................... 23  
Identifying a Drive............................................................................................ 24  
Deleting Spare Drive (Global / Local Spare Drive) .......................................... 25  
5.12 Viewing and Editing SCSI Channels ......................................................... 25  
Redefining Channel Mode ............................................................................... 25  
Setting a SCSI Channel’s ID - Host Channel................................................... 26  
Viewing IDs...................................................................................................... 26  
Adding a Channel ID........................................................................................ 26  
Deleting a Channel ID...................................................................................... 27  
Setting a SCSI Channel’s Primary ID - Drive Channel ................................... 27  
Setting a SCSI Channel’s Secondary ID - Drive Channel ............................... 28  
Setting Channel Bus Terminator ..................................................................... 28  
Setting Transfer Speed.................................................................................... 29  
Setting Transfer Width..................................................................................... 30  
Viewing and Editing SCSI Target - Drive Channel .......................................... 30  
Slot Number..................................................................................................... 31  
Maximum Synchronous Transfer Clock .......................................................... 31  
Maximum Transfer Width................................................................................ 31  
Parity Check .................................................................................................... 32  
Disconnecting Support..................................................................................... 32  
Maximum Tag Count ....................................................................................... 32  
Restore to Default Setting................................................................................ 33  
5.13 System Functions ....................................................................................... 34  
Mute Beeper .................................................................................................... 34  
Change Password ........................................................................................... 34  
Changing Password......................................................................................... 34  
Disabling Password ......................................................................................... 35  
Reset Controller............................................................................................... 35  
Shutdown Controller ........................................................................................ 35  
Controller Maintenance.................................................................................... 36  
Saving NVRAM to Disks.................................................................................. 36  
Restore NVRAM from Disks............................................................................ 36  
5.14 Controller Parameters................................................................................. 37  
Controller Name .............................................................................................. 37  
LCD Title Display Controller Name.................................................................. 37  
Password Validation Timeout.......................................................................... 37  
Controller Unique Identifier.............................................................................. 37  
Controller Date and Time ................................................................................ 38  
Time Zone ....................................................................................................... 38  
Date and Time................................................................................................. 39  
5.15 SCSI Drive Utilities...................................................................................... 40  
SCSI Drive Low-level Format .......................................................................... 40  
SCSI Drive Read/Write Test............................................................................ 41  
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Chapter 6 Terminal Screen Messages  
6.1  
6.2  
6.3  
6.4  
6.5  
6.6  
6.7  
6.8  
6.9  
The Initial Screen............................................................................................1  
Main Menu.......................................................................................................2  
Quick Installation............................................................................................2  
Logical Drive Status .......................................................................................4  
Logical Volume Status ...................................................................................5  
SCSI Drive Status ...........................................................................................6  
SCSI Channel’s Status ...................................................................................7  
Controller Voltage and Temperature ............................................................9  
Viewing Event Logs on the Screen.............................................................10  
Chapter 7 Terminal Operation  
7.1  
7.2  
Power on RAID Enclosure .............................................................................1  
Caching Parameters.......................................................................................1  
Optimization Modes ...........................................................................................1  
Optimization Mode and Stripe Size....................................................................3  
Optimization for Random or Sequential I/O .......................................................3  
Write-Back/Write-Through Cache Enable/Disable ............................................3  
Viewing the Connected Drives......................................................................4  
Creating a Logical Drive.................................................................................5  
Choosing a RAID Level:.....................................................................................6  
Choosing Member Drives: .................................................................................6  
Logical Drive Preferences:.................................................................................6  
Maximum Drive Capacity:..................................................................................6  
Assign Spare Drives: .........................................................................................7  
Disk Reserved Space ........................................................................................7  
Logical Drive Assignments:................................................................................7  
Write Policy........................................................................................................7  
Initialization Mode ..............................................................................................8  
Stripe Size..........................................................................................................8  
Creating a Logical Volume...........................................................................10  
Partitioning a Logical Drive/Logical Volume .............................................11  
Mapping a Logical Volume to Host LUN ....................................................13  
Assigning Spare Drive, Rebuild Settings...................................................15  
Adding Local Spare Drive ................................................................................15  
Adding a Global Spare Drive............................................................................16  
Viewing and Editing Logical Drive and Drive Members ...........................16  
Deleting a Logical Drive ...................................................................................17  
Deleting a Partition of a Logical Drive..............................................................17  
Assigning a Name to a Logical Drive...............................................................17  
Rebuilding a Logical Drive ...............................................................................18  
Regenerating Logical Drive Parity....................................................................19  
Media Scan ......................................................................................................19  
Write Policy......................................................................................................20  
7.3  
7.4  
7.5  
7.6  
7.7  
7.8  
7.9  
7.10 Viewing and Editing Host LUNs..................................................................21  
Viewing or Deleting LUN Mappings .................................................................21  
Edit Host-ID/WWN Name List..........................................................................21  
Pass-through SCSI Commands.......................................................................21  
7.11 Viewing and Editing SCSI Drives................................................................22  
Scanning New Drive.........................................................................................23  
Slot Number.....................................................................................................23  
Drive Entry .......................................................................................................23  
Identifying Drive ...............................................................................................23  
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Deleting Spare Drive (Global / Local Spare Drive) .......................................... 24  
7.12 Viewing and Editing SCSI Channels .......................................................... 25  
Redefining Channel Mode ............................................................................... 25  
Viewing and Editing SCSI IDs - Host Channel ................................................ 26  
Viewing and Editing SCSI IDs ......................................................................... 26  
Adding a SCSI ID (Primary/Secondary Controller ID) ..................................... 26  
Deleting an ID.................................................................................................. 27  
Setting a Primary Controller’s SCSI ID - Drive Channel.................................. 27  
Setting a Secondary Controller’s SCSI ID - Drive Channel ............................. 28  
Setting Channel Terminator............................................................................. 28  
Setting a Transfer Speed................................................................................. 28  
Drive Channel.................................................................................................. 28  
Setting the Transfer Width............................................................................... 29  
Viewing and Editing SCSI Target / Drive Channel........................................... 30  
Slot Number..................................................................................................... 30  
Maximum Synchronous Transfer Clock .......................................................... 31  
Maximum Transfer Width................................................................................ 31  
Parity Check .................................................................................................... 31  
Disconnecting Support..................................................................................... 32  
Maximum Tag Count ....................................................................................... 32  
Data Rate......................................................................................................... 32  
7.13 System Functions ........................................................................................ 34  
Mute Beeper .................................................................................................... 34  
Change Password ........................................................................................... 34  
Changing the Password................................................................................... 35  
Setting a New Password.................................................................................. 35  
Disabling the Password ................................................................................... 36  
Reset Controller............................................................................................... 36  
Shutdown Controller ........................................................................................ 36  
7.14 Controller Parameters.................................................................................. 37  
Controller Name .............................................................................................. 37  
LCD Title Display Controller Name.................................................................. 37  
Saving NVRAM to Disks.................................................................................. 38  
Restore NVRAM from Disks............................................................................ 38  
Password Validation Timeout.......................................................................... 39  
Controller Unique Identifier.............................................................................. 39  
Set Controller Date and Time.......................................................................... 41  
Time Zone ....................................................................................................... 41  
Date and Time................................................................................................. 41  
7.15 Drive Information.......................................................................................... 42  
View Drive Information..................................................................................... 42  
SCSI Drive Utilities .......................................................................................... 42  
SCSI Drive Low-level Format .......................................................................... 43  
SCSI Drive Read/Write Test............................................................................ 44  
Chapter 8 Fibre Operation  
8.1  
8.2  
8.3  
Overview ......................................................................................................... 1  
Major Concerns .............................................................................................. 2  
Supported Features ....................................................................................... 4  
Fibre Chip .......................................................................................................... 4  
Multiple Target IDs:............................................................................................ 4  
Drive IDs:........................................................................................................... 5  
In-band Fibre and S.E.S. Support:..................................................................... 5  
Configuration: Host and Drive Parameters ................................................. 6  
Channel Mode: .................................................................................................. 6  
8.4  
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Primary and Secondary Controller IDs:..............................................................6  
Redundant Controller Cache Coherency Channel (RCC Channel):..................7  
View Channel WWN ..........................................................................................7  
View Device Port Name List (WWPN)...............................................................8  
View and Edit Fibre Drive...................................................................................8  
User-Assigned ID (Scan SCSI Drive) ................................................................8  
View Drive Information.......................................................................................9  
View and Edit Host-Side Parameters.................................................................9  
1. Fibre Channel Connection Type:................................................................10  
View and Edit Drive-Side Parameters..............................................................10  
2. Drive-Side Dual Loop:.................................................................................10  
Controller Unique Identifier ..............................................................................11  
Controller Communications over Fibre Loops .................................................12  
Multi-Host Access Control: LUN Filtering..................................................14  
Creating LUN Masks........................................................................................15  
WWN Name List..............................................................................................16  
Logical Unit to Host LUN Mapping...................................................................16  
LUN Mask (ID Range) Configuration: ..............................................................18  
Filter Type: Include or Exclude.........................................................................18  
Access Mode: Read Only or Read/Write.........................................................19  
Sample Configuration: .....................................................................................20  
Configuration Procedure:.................................................................................20  
8.5  
Chapter 9 Advanced Configuration  
9.1  
Fault Prevention..............................................................................................1  
S.M.A.R.T. .........................................................................................................1  
9.1.1 Clone Failing Drive:..................................................................................2  
Replace after Clone: ..........................................................................................2  
Perpetual Clone: ................................................................................................3  
9.1.2 S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology ) ........5  
Configuration Procedure....................................................................................7  
Enabling the S.M.A.R.T. Feature.......................................................................7  
Examining Whether Your Drives Support S.M.A.R.T. .......................................7  
Using S.M.A.R.T. Functions...............................................................................8  
Host-side and Drive-side SCSI Parameters ...............................................11  
Foreword: SCSI Channel, SCSI ID and LUN...................................................11  
9.2.1 Host-side SCSI Parameters...................................................................11  
Maximum Concurrent Host LUN Connection (“Nexus” in SCSI): ....................11  
Number of Tags Reserved for each Host-LUN Connection: ...........................12  
Maximum Queued I/O Count:..........................................................................13  
LUNs per Host SCSI ID ...................................................................................13  
LUN Applicability:.............................................................................................13  
Peripheral Device Type:...................................................................................14  
In-band (SCSI or Fibre):...................................................................................14  
Peripheral Device Type Parameters for Various Operating Systems:.............15  
Cylinder/Head/Sector Mapping: .......................................................................16  
9.2.2 Drive-side Parameters: ..........................................................................18  
SCSI Motor Spin-Up.........................................................................................18  
SCSI Reset at Power-Up .................................................................................19  
Disk Access Delay Time ..................................................................................20  
SCSI I/O Timeout.............................................................................................20  
Maximum Tag Count (Tag Command Queuing) .............................................21  
Detection of Drive Hot Swap Followed by Auto Rebuild ..................................22  
SAF-TE and S.E.S. Enclosure Monitoring .......................................................22  
Periodic Drive Check Time ..............................................................................22  
9.2  
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Idle Drive Failure Detection ............................................................................. 23  
Periodic Auto-Detect Failure Drive Swap Check Time.................................... 23  
Monitoring and Safety Mechanisms........................................................... 25  
Dynamic Switch Write-Policy........................................................................... 25  
View Peripheral Device Status ........................................................................ 25  
Controller Auto-Shutdown - Event Trigger Option ........................................... 26  
Disk Array Parameters................................................................................. 27  
Rebuild Priority................................................................................................. 27  
Verification on Writes....................................................................................... 28  
9.3  
9.4  
Chapter 10 Redundant Controller  
10.1 Operation Theory ......................................................................................10-1  
10.1.1 Setup Flowchart................................................................................10-2  
10.1.2 Considerations Related to Physical Connection...............................10-2  
SCSI-Based Controllers................................................................................10-2  
Fibre-Based Controllers................................................................................10-3  
10.1.3 Grouping Hard Drives and LUN Mapping.........................................10-4  
Logical Drive, Logical Volume, and Logical Partitions..................................10-5  
System Drive Mapping:.................................................................................10-6  
Primary and Secondary IDs..........................................................................10-6  
Mapping........................................................................................................10-7  
10.1.4 Fault-Tolerance ................................................................................10-8  
What Is a Redundant Controller Configuration?...........................................10-8  
How does Failover and Failback Work?.......................................................10-9  
A. Channel Bus............................................................................................10-9  
B. Controller Failover and Failback............................................................10-11  
C. Active-to-Active Configuration:..............................................................10-11  
D. Traffic Distribution and Failover Process ..............................................10-12  
Symptoms...................................................................................................10-13  
Connection:.................................................................................................10-13  
10.2 Preparing Controllers .............................................................................10-14  
10.2.1 Requirements: ................................................................................10-14  
Cabling Requirements:...............................................................................10-14  
Controller Settings: .....................................................................................10-15  
10.2.2 Limitations.......................................................................................10-16  
10.2.3 Configurable Parameters................................................................10-16  
Primary or Secondary.................................................................................10-16  
Active-to-Active Configuration ....................................................................10-17  
Active-to-Standby Configuration.................................................................10-17  
Cache Synchronization...............................................................................10-17  
Battery Support...........................................................................................10-17  
10.3 Configuration...........................................................................................10-19  
10.3.1 Via Front Panel Keypad..................................................................10-20  
Redundant Configuration Using Automatic Setting ....................................10-20  
Enable Redundant Controller .....................................................................10-20  
Autoconfig...................................................................................................10-20  
2. Controller Unique ID ...............................................................................10-20  
Redundant Configuration Using Manual Setting.........................................10-21  
1. Enable Redundant Controller .................................................................10-21  
2. Controller Unique ID ...............................................................................10-21  
Starting the Redundant Controllers ............................................................10-22  
Creating Primary and Secondary ID...........................................................10-22  
Drive Channel.............................................................................................10-22  
Host Channel..............................................................................................10-23  
Assigning a Logical Drive/Logical Volume to the Secondary Controller.....10-23  
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Mapping a Logical Drive/Logical Volume to the Host LUNs .......................10-24  
Front Panel View of Controller Failure ........................................................10-25  
When and how is the failed controller replaced?........................................10-25  
10.3.2 Via Terminal Emulation...................................................................10-26  
Redundant Configuration Using Automatic Setting.....................................10-26  
Redundant Configuration Using Manual Setting.........................................10-28  
Creating Primary and Secondary ID ...........................................................10-29  
Assigning Logical Drives to the Secondary Controller ................................10-29  
Mapping a Logical Drive/Logical Volume to the Host LUNs .......................10-31  
Terminal Interface View of Controller Failure..............................................10-32  
What will happen when one of the controllers fails?...................................10-32  
10.3.3 When and How Is the Failed Controller Replaced?........................10-32  
Forcing Controller Failover for Testing........................................................10-34  
RCC Status (Redundant Controller Communications Channel).................10-35  
Secondary Controller RS-232 .....................................................................10-35  
Remote Redundant Controller ....................................................................10-35  
Cache Synchronization on Write-Through..................................................10-35  
Chapter 11 Record of Settings  
11.1 View and Edit Logical Drives.........................................................................1  
Logical Drive Information ...................................................................................1  
Partition Information...........................................................................................2  
11.2 View and Edit Logical Volumes.......................................................................3  
Logical Volume Information ...............................................................................3  
Partition Information...........................................................................................3  
11.3 View and Edit Host LUN’s ................................................................................4  
LUN Mappings ...................................................................................................4  
Host-ID/WWN Name List...................................................................................4  
11.4 View and Edit SCSI Drives ...............................................................................6  
11.5 View and Edit SCSI Channels ..........................................................................7  
11.6 View and Edit Configuration Parameters .......................................................8  
Communication Parameters ..............................................................................8  
PPP Configuration..............................................................................................8  
Caching Parameters ..........................................................................................9  
Host Side SCSI Parameters ..............................................................................9  
Drive Side SCSI Parameters .............................................................................9  
Disk Array Parameters.....................................................................................10  
Redundant Controller Parameters ...................................................................10  
Controller Parameters......................................................................................10  
11.7 View and Edit Peripheral Devices..................................................................11  
Set Peripheral Device Entry.............................................................................11  
Define Peripheral Device Active Signal............................................................11  
View System Information .................................................................................11  
11.8 Save NVRAM to Disk, Restore from Disk......................................................12  
11.9 RAID Security: Password ...............................................................................12  
RAID Security...................................................................................................12  
Chapter 12 Array Expansion  
12.1 Overview ...........................................................................................................1  
12.2 Mode 1 Expansion: ..........................................................................................4  
Adding Drives to a Logical Drive........................................................................4  
Add-Drive Procedure .........................................................................................4  
12.3 Mode 2 Expansion: ..........................................................................................7  
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Copy and Replace Drives with Drives of Larger Capacity................................. 7  
Copy and Replace Procedure............................................................................ 7  
12.4 Making Use of the Added Capacity: Expand Logical Drive......................... 9  
12.5 Expand Logical Volume ................................................................................ 11  
12.6 Configuration Example: Volume Extension in Windows 2000® Server.... 12  
Appendix A LCD Keypad Navigation Map  
Appendix B Firmware Functionality  
Specifications ........................................................................................................... 1  
Basic RAID Management: ........................................................................................ 1  
Advanced Features:.................................................................................................. 2  
Caching Operation: .................................................................................................. 3  
RAID Expansion:....................................................................................................... 4  
On-line RAID Expansion........................................................................................... 4  
Fibre Channel Support:............................................................................................ 5  
S.M.A.R.T. Support:.................................................................................................. 6  
Redundant Controller:.............................................................................................. 6  
Data Safety: ............................................................................................................... 7  
System Security:....................................................................................................... 8  
Environment Management: ..................................................................................... 9  
SAF-TE/S.E.S. support ............................................................................................. 9  
User Interface:......................................................................................................... 10  
RAIDWatch on-board.............................................................................................. 10  
RS-232C Terminal................................................................................................... 10  
Remote Manageability:........................................................................................... 10  
JBOD-Specific:........................................................................................................ 11  
Others:..................................................................................................................... 11  
Appendix C System Functions: Upgrading Firmware  
Upgrading Firmware................................................................................................. 1  
New Features Supported with Firmware 3.21........................................................ 1  
Background RS-232C Firmware Download: .......................................................... 1  
Redundant Controller Rolling Firmware Upgrade:................................................ 1  
Redundant Controller Firmware Sync-version:..................................................... 2  
Upgrading Firmware Using In-band SCSI + RAIDWatch Manager....................... 2  
Upgrading Firmware Using RS-232C Terminal Emulation ................................... 4  
Appendix D Event Messages  
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Functional Table of Contents  
This functional table of contents helps you to quickly locate the  
descriptions of firmware functions.  
Page number  
Chapter 1  
Functional Description  
Identifying Drives  
Flash Selected SCSI Drive  
Flash All SCSI Drives  
Flash All but Selected Drives  
Automatic rebuild and manual rebuild  
Automatic rebuild  
1-8  
1-8  
1-8  
1-8  
1-9  
1-9  
1-10  
1-11  
1.4.2  
1.4.3  
1.4.4  
Manual rebuild  
Concurrent Rebuild in RAID (0+1)  
Page number  
Chapter 3  
Out-of-Band via Serial Port and  
Ethernet  
Communication Parameters:  
3-1  
configuring RS-232 connection  
Configuring Ethernet connection: reserved space and port 3-6  
IP  
NPC Onboard  
3-9  
Page number  
Chapter 4  
LCD Screen Messages  
View and Edit Event Logs  
4-7  
Page number:  
LCD/ Terminal  
Chapter 5 / Starting RAID via the LCD  
Chapter 7  
Panel/Terminal Emulation  
Starting RAID Configuration  
Caching Parameters  
5-1/7-1  
5-2/7-3  
5-3/7-3  
5-3/7-3  
5-5/7-4  
5-6/7-5  
5-6/7-6  
5-6/7-6  
5-7/7-6  
5-7/7-7  
7-7  
5-7/7-7  
5-7/7-7  
5-7/7-8  
5-8/7-8  
5-10/7-10  
5-10/7-10  
5.2/7.2  
Optimization mode and stripe size  
Optimization for sequential or random I/O  
Write-Back/Write-Through Cache Enable/Disable  
Viewing Connected Drives  
Creating a Logical Drive  
Choosing a RAID Level  
Choosing Member Drives  
Maximum Drive Capacity  
Spare Drive Assignments  
Logical Drive Assignments  
Disk Reserved Space  
Write Policy  
Initialization Mode  
Stripe Size  
Creating a Logical Volume  
Initialization Mode  
5.3/7.3  
5.4/7.4  
5.5/7.5  
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Write Policy  
5-10/7-10  
5-12/7-11  
5-13/7-13  
5-14/7-15  
5-14/7-15  
5-15/7-16  
5-15  
Partitioning a Logical Drive/Logical Volume  
Mapping a Logical Drive/Logical Volume to Host LUN  
Assigning Spare Drive, Rebuild Settings  
Adding a Local Spare Drive  
Adding Global Spare Drive  
(Logical Drive) Rebuild Settings  
5.6/7.6  
5.7/7.7  
5.8/7.8  
5-16/7-16  
5.9/7.9 Viewing and Editing Logical Drives and Drive  
Members  
Deleting a Logical Drive  
5-16/7-17  
5-17/7-17  
5-18/7-17  
5-18/7-18  
5-19/7-19  
5-20/19  
Deleting a Partition of a Logical Drive  
Assigning a Logical Drive Name  
Rebuilding a Logical Drive  
Regenerating Logical Drive Parity  
Media Scan  
Write Policy  
5-21/20  
5-22/7-21  
5-22/7-21  
5-22/7-21  
5-23/7-22  
5-23/7-23  
5-24/7-23  
5-25/7-24  
5-25/7-25  
5-25/7-25  
5-26/7-26  
5-26/7-26  
5-26/7-26  
5-27/7-27  
5-27/7-27  
5-28/7-28  
5-28/7-28  
5-29/7-28  
5-30/7-29  
5-30/7-30  
5-31/7-30  
5-31/7-31  
5-31/7-31  
5-32/7-31  
5-32/7-32  
5-32/7-32  
5-33  
5.10/7.10 Viewing and Editing Host LUNs  
Viewing and Deleting LUN Mappings  
Pass-through SCSI Commands  
5.11/7.11 Viewing and Editing SCSI Drives  
Scanning a New SCSI Drive  
Identifying a Drive  
Deleting Spare Drive (Global/Local Spare Drive)  
5.12/7.12 Viewing and Editing SCSI Channels  
Viewing and Re-defining Channel Mode  
Setting Channel ID/Host Channel  
Viewing channel ID  
Adding a Channel ID  
Deleting a Channel ID  
Setting a Channel’s Primary ID/Drive Channel  
Setting a Channel’s Secondary ID/Drive Channel  
Setting a SCSI Channel’s Terminator  
Setting the Transfer Speed  
Setting the Transfer Width  
Viewing and Editing a SCSI Target/Drive Channel  
Slot Number  
Maximum Synchronous Transfer Clock  
Maximum Transfer Width  
Parity Check  
Disconnecting Support  
Maximum Tag Count  
Restoring the Default Setting (SCSI Bus)  
Data Rate  
7-32  
5-34/7-34  
5-34/7-34  
5-34/7-34  
5-35/7-36  
5-35/7-36  
5-35/7-36  
5.13/7.13 System Functions  
Mute Beeper  
Change Password  
Disabling the Password  
Reset Controller  
Shutdown Controller  
Saving Configuration Data  
Saving NVRAM to Disks  
Restore NVRAM from Disks  
5.14/7.14 Controller Parameters  
Controller Name  
5-36/7-38  
5-36/7-38  
5-37/7-37  
5-37/7-37  
5-37/7-37  
5-38/7-41  
5-39/7-41  
LCD Title Display Controller Name  
Time Zone  
Date and Time  
Setting Password  
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Password Validation Timeout  
Controller Unique Identifier  
5.15/7.15 SCSI Drive Utilities  
5-37/7-39  
5-37/7-39  
5-40/7-42  
Low-level format  
Read/Write test  
5-40/7-43  
5-41/7-44  
Page number  
Chapter 8  
Fibre Operation  
8-6  
8-6  
8-6  
8.5 Host and Drive Parameters  
View and Edit Fibre Channel  
Channel Mode  
Primary and Secondary Controller IDs  
Communications Channel (for cache coherency)  
View Channel WWN  
8-6  
8-7  
8-7  
View Device Port Name List (WWPN)  
View and Edit Fibre Drives  
8-8  
8-8  
User-Assigned ID (Scan Fibre Drive)  
View Drive Information  
8-8  
8-9  
View and Edit Host-side Parameters  
Fibre Connection Types  
View and Edit Drive-side Parameters  
Connecting Drives with Dual Loop  
Controller Unique Identifier  
8-9  
8-10  
8-10  
8-10  
8-11  
8-12  
8-14  
8-15  
8-16  
8-16  
8-18  
8-18  
8-19  
8-20  
Controller Communications over Fibre Loops  
8.5 Multi-host Access Control: LUN Filtering  
Creating LUN Masks  
WWN Name List  
Logical Unit to Host LUN Mapping  
LUN Mask (ID Range) Configuration  
Filter Type: Include or Exclude  
Access Mode: Read Only or Read/Write  
Configuration Procedure  
Page number  
Chapter 9  
Advanced Configurations  
9-1  
9-2  
9-2  
9-3  
9-5  
9-7  
9-7  
9-7  
9-8  
9-11  
9-11  
9-12  
9.1 Fault Prevention  
Clone Failing Drive  
Replace after Clone  
Perpetual Clone  
9.1.2 S.M.A.R.T. with enhanced features  
S.M.A.R.T. Features (Enabling S.M.A.R.T.)  
“Detect Only”  
"Detect, Perpetual Clone"  
“Detect, Clone + Replace”  
9.2 Host-side & Drive-side SCSI Parameters  
9.2.1 Host-side SCSI Parameters  
Number of Tags Reserved for each Host-LUN  
Connection  
Maximum Queued I/O Count  
LUNs per Host SCSI ID  
LUN Applicability  
Peripheral Device Type  
In-band SCSI/Fibre  
9-13  
9-13  
9-13  
9-14  
9-14  
9-15  
9-15  
Peripheral Device Type for Various Operating Systems  
Peripheral Device Type Settings  
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Cylinder/Head/Sector Mapping  
9.2.2 Drive-side Parameters  
9-16  
9-18  
9-18  
9-19  
9-20  
9-20  
9-21  
9-22  
9-22  
9-22  
9-23  
9-23  
9-25  
9-25  
9-25  
9-26  
9-27  
9-27  
9-28  
SCSI Motor Spin-up  
SCSI Reset at Power-up  
Disk Access Delay Time  
SCSI I/O Timeout  
Maximum Tag Count (Tag Command Queuing)  
Detection of Drive Hot Swap Followed by Auto Rebuild  
SAF-TE and S.E.S. Enclosure Monitoring  
Periodic Drive Check Time  
Idle Drive Failure Detection  
Periodic Auto-Detect Swap Check Time  
9.3 Monitoring and Safety Mechanisms  
Dynamic Switch Write-Policy  
View Peripheral Device Status (enclosure modules)  
Controller Auto-Shutdown – Event Trigger Option  
9.4 Logical Drive Integrity - Disk Array Parameters  
Rebuild Priority  
Verification on Writes  
Page number:  
LCD/Terminal  
Chapter 10 Redundant Controller Configuration  
10-19  
10-20  
10-20  
10-21  
10-22  
10-22  
10-23  
10.3 Configuration  
10.3.1 Via Front Panel Keypad  
Redundant Configuration Using Automatic Setting  
Redundant Configuration Using Manual Setting  
Starting the Redundant Controllers  
Creating Primary and Secondary IDs  
Assigning a Logical Drive/Logical Volume to the  
Secondary Controller  
Mapping a Logical Drive/Logical Volume to the Host  
LUNs  
10-24  
Front Panel View of Controller Failure  
When and How is the Failed Controller Replaced  
10.3.2 Via Terminal Emulation  
Redundant Configuration Using Automatic Setting  
Redundant Configuration Using Manual Setting  
Creating Primary and Secondary IDs  
Assigning a Logical Drive/Logical Volume to the  
Secondary Controller  
10-25  
10-25  
10-26  
10-26  
10-28  
10-29  
10-29  
Mapping a Logical Drive/Logical Volume to the Host  
LUNs  
10-31  
Terminal View of Controller Failure  
10-32  
10-34  
10-35  
10-35  
10-35  
10-35  
10-35  
When and How is the Failed Controller Replaced  
Forcing Controller Failure for Testing  
RCC status (RCC channels)  
Secondary Controller RS-232  
Remote Redundant Controller  
10.3.3  
Cache Synchronization on Write-Through  
Page number  
Chapter 12 Array Expansion  
12-1  
12-4  
12.1 RAID Expansion  
12.2 Mode 1 Expansion: Adding Drive to a logical drive  
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12-7  
12-9  
12.3 Mode 2 Expansion: Copy & Replace Drive with drives  
of larger capacity  
Expand Logical Drive (Making use of the added  
capacity)  
12.4  
Expand Logical Volume  
Example: RAID Expansion in Windows 2000  
12-11  
12-12  
12.5  
12.6  
Page number:  
Appendix C Controller Maintenance  
C-1  
C-1  
C-1  
C-1  
C-2  
C-2  
Upgrading Firmware  
New Features Supported with Firmware 3.21  
Background RS-232 Firmware Download  
Redundant Controller Rolling Firmware Download  
Redundant Controller Firmware Sync-version  
Upgrading Firmware Using In-band SCSI  
RAIDWatch Manager  
+
Establish the In-band SCSI connection in RAIDWatch C-2  
Manager  
Upgrade Both Boot Record and Firmware Binaries  
Upgrade the Firmware Binary Only  
Upgrading Firmware Using RS-232 Terminal  
Emulation  
C-3  
C-4  
C-4  
Establishing the connection for the RS-232 Terminal C-5  
Emulation  
C-5  
C-6  
Upgrading Both Boot Record and Firmware Binaries  
Upgrading the Firmware Binary Only  
xvii  
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List of Tables  
Chapter 1  
Table 1 - 1 RAID Levels..................................................................................1-2  
Chapter 2  
Table 2 - 1 RAID Levels..................................................................................2-4  
Table 2 - 1 Controller Parameter Settings....................................................2-10  
Chapter 8  
Table 8 - 1 Supported Configurations with Redundant Controller:............................. 8-8  
Chapter 9  
Table 9 - 1 Peripheral Device Type Parameters .........................................9-15  
Table 9 - 2 Peripheral Device Type Settings: ..............................................9-16  
Table 9 - 3 Cylinder/Head/Sector Mapping under Sun Solaris....................9-16  
Chapter 10  
Table 10 - 1 ID Mapping Status (Normal Operation)..................................10-10  
Table 10 - 2 ID Mapping Status (Controller Failed)....................................10-10  
List of Figures  
Chapter 1  
Figure 1 - 1 Logical Drive................................................................................1-1  
Figure 1 - 2 NRAID .........................................................................................1-3  
Figure 1 - 3 JBOD...........................................................................................1-3  
Figure 1 - 4 RAID 0.........................................................................................1-4  
Figure 1 - 5 RAID 1.........................................................................................1-4  
Figure 1 - 6 RAID (0+1) ..................................................................................1-4  
Figure 1 - 7 RAID 3.........................................................................................1-5  
Figure 1 - 8 RAID 5.........................................................................................1-5  
Figure 1 - 9 Local (Dedicated) Spare .............................................................1-6  
Figure 1 - 10 Global Spare .............................................................................1-6  
Figure 1 - 11 Global Spare Rebuild ................................................................1-6  
Figure 1 - 13 Automatic Rebuild.....................................................................1-9  
Figure 1 - 14 Manual Rebuild .......................................................................1-10  
Figure 1 - 15 Logical Volume........................................................................1-12  
Figure 1 - 16 Logical Drive Composed of 24 Drives.....................................1-13  
Figure 1 - 17 Logical Volume with 4 Logical Drives......................................1-13  
Figure 1 - 18 Logical Volume with Drives on Different Channels .................1-14  
xviii  
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Chapter 2  
Figure 2 - 1 Optimization Setting.....................................................................2-3  
Figure 2 - 2 Array Configuration Process........................................................2-5  
Figure 2 - 3 SCSI ID/LUNs..............................................................................2-7  
Figure 2 - 4 Connecting Drives .......................................................................2-7  
Figure 2 - 5 Physical locations of drive members ...........................................2-8  
Figure 2 - 6 Partitions in Logical Configurations .............................................2-8  
Figure 2 - 7 Mapping Partitions to Host ID/LUNs............................................2-9  
Figure 2 - 8 Mapping Partitions to LUNs under ID..........................................2-9  
Chapter 5  
Figure 5 - 1 Drive Space Allocated to the Last Partition ...............................5-17  
Chapter 7  
Figure 7 - 1 Drive Space Allocated to the Last Partition ...............................7-17  
Chapter 8  
Figure 8 - 1 Storage Pool..............................................................................8-14  
Figure 8 - 2 Host-LUN Mapping....................................................................8-15  
Figure 8 - 3 LUN Mask..................................................................................8-15  
Figure 8 - 4 LUN Filtering - Configuration Sample........................................8-20  
Chapter 9  
Figure 9 - 1 SCSI ID/LUNs............................................................................9-11  
Chapter 10  
Figure 10 - 1 Redundant Controller Configuration Flowchart .......................10-2  
Figure 10 - 2 Dual-Controller Using SCSI-Based Controllers.......................10-2  
Figure 10 - 3 Dual-Controller Configuration Using Fibre-Based Controllers.10-3  
Figure 10 - 4 Grouping Hard Drives..............................................................10-6  
Figure 10 - 5 Partitioning of Logical Units.....................................................10-6  
Figure 10 - 6 Mapping System Drives (Mapping LUNs) ...............................10-7  
Figure 10 - 7 Mapping System Drives (IDs)..................................................10-8  
Figure 10 - 8 Redundant Controller Channel Bus.........................................10-9  
Figure 10 - 9 Controller Failover .................................................................10-10  
Figure 10 - 10 Traffic Distribution................................................................10-12  
Figure 10 - 11 Controller Failover ...............................................................10-13  
Chapter 12  
Figure 12 - 1 Logical Drive Expansion..........................................................12-3  
Figure 12 - 2 Expansion by Adding Drive......................................................12-4  
Figure 12 - 3 Expansion by Copy & Replace ................................................12-7  
xix  
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About This Manual  
This manual provides all of the necessary information that a system  
administrator needs to configure and maintain one of Infortrends  
external RAID controllers or subsystems. For hardware-related  
information, please refer to the Hardware Manual that came with  
your RAID controller. Also available is the Users Manual for the  
Java-based GUI RAID manager for remote and concurrent  
management of RAID systems.  
The order of the chapters is arranged in accordance with the steps  
necessary for creating a RAID.  
The terminal screen displays as well as the LCD messages may vary  
when using controllers running different firmware versions.  
Chapter 1  
introduces basic RAID concepts and configurations,  
including RAID levels, logical drives, spare drives,  
and the use of logical volumes. It is recommended  
that users unfamiliar with RAID technologies should  
read this chapter before creating a configuration.  
tells the user how to begin with a RAID. At the  
beginning of this chapter, we raise some basic  
questions of which the user should know the  
answers prior to creating a RAID.  
Chapter 2  
Chapter 3  
teaches the user how to configure the RS-232C  
terminal emulation interface and the connection  
through a LAN port.  
Chapter 4  
Chapter 5  
Chapter 6  
Chapter 7  
Chapter 8  
Chapter 9  
helps the user to understand screen messages on the  
LCD display.  
gives step-by-step instructions on creating a RAID  
using the LCD keypad panel.  
teaches the user how to interpret the information  
found on the RS-232 terminal emulation.  
gives step-by-step instructions on how to create a  
RAID via the RS-232 session.  
includes all the Fibre channel-specific functions  
implemented since the firmware release 3.12.  
provides the advanced options for RAID  
configuration. Some of the new functions from  
firmware release 3.11 and above are given the  
detailed explanations in this chapter.  
Chapter 10  
Chapter 11  
Chapter 12  
addresses the concerns regarding the redundant  
controller configuration and the configuration  
process.  
provides the recording forms with which a system  
administrator can make  
configuration.  
a
record of his  
shows how to expand a configured array or logical  
volume.  
xx  
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Appendix A  
Appendix B  
outlines the menu structure of the LCD front panel  
operation.  
lists the important firmware features supported with  
the firmware version, arranged in accordance with  
the latest firmware version as of press date.  
teaches the user how to upgrade firmware and boot  
record.  
Appendix C  
Appendix D  
lists all of the controller event messages.  
Firmware Version & Other Information  
Firmware version: 3.31E and above  
Part number for this manual: M0000U0G16  
Date: 6/ 25/ 03  
Revision History:  
Version 1.0:  
Version 1.1:  
Version 1.2:  
initial release  
added redundant controller configuration  
Added host-side and drive-side SCSI  
parameters  
added S.M.A.R.T. with implemented Fault-  
Prevention methods.  
added system functions  
added Fault-bus configuration to be  
compatible with 3101 and 3102 series  
added Host-side interface installation  
details  
added Event Messages for error message  
identification  
added all advanced functions available  
since 2.23K and 3.11F upward  
added a functional table of content for  
quick searching functions  
moved SCSI/ Fibre Cable Specifications to  
Hardware Manual  
Version 1.3:  
added Chapter 8 "Fibre Operation" for the  
new functions available since firmware  
release 3.12.  
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Version 1.4:  
added firmware features available with  
firmware revisions 3.14, 3.15, and 3.21  
revised details about redundant controllers,  
host LUN mapping, etc.  
modified string definitions in Chapter 14  
"In-band SCSI Drives and Utilities" section  
Corrected descriptions of "Controller  
Unique Identifier"  
Added the configuration process for out-of-  
band configuration via LAN port  
Removed Chapter 14  
Revised the descriptions for some  
functional items  
Added firmware features available from  
revision 3.25  
Added features available by revision 3.31  
Removed Appendix E  
Moved array expansion to Chapter 12  
Added variable stripe size, write policy per  
array  
Version 1.5:  
Version 1.61:  
Added media scan  
Added  
controller  
immediate  
array  
availability, time zone, date and time  
setting  
Added IO channel diagnostics  
Added controller Auto-Shutdown and  
cache-flush mechanisms  
Added system monitoring via enclosure  
modules  
Added disabling cache coherency using  
write-through mode  
Added descriptions about new firmware  
utility items  
Added details about enabling RAIDWatch  
and its sub-modules via Ethernet port  
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Chapter  
1
RAID Functions:  
An Introduction  
Redundant Arrays of Independent Disks, or RAID, offers the following  
advantages: Availability, Capacity, and Performance. Choosing the  
right RAID level and drive failure management can increase  
Capacity and Performance, subsequently increasing Availability.  
Infortrend's external RAID controllers provide complete RAID  
functionality and enhanced drive failure management.  
1.1  
Logical Drive  
Figure 1 - 1 Logical Drive  
The advantages mentioned above are achieved by creating  
“logical drives.” A logical drive is an array of independent  
physical drives. The logical drive appears to the host as a  
contiguous volume, the same as a local hard disk drive does.  
1
2
The following section describes the different methods to create  
logical arrays of disk drives, such as spanning, mirroring and  
data parity. These methods are referred to as “RAID levels.”  
3
Logical Drive  
1.2  
Logical Volume  
What is a logical volume?  
The concept of a logical volume is very similar to that of a logical  
drive. A logical volume is the combination of one or several logical  
drives. These logical drives are combined into a larger capacity  
using the RAID 0 method (striping). When data is written to a  
logical volume, it is first broken into data segments and then striped  
across different logical drives in a logical volume. Each logical drive  
Functional Description  
1-1  
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then distributes data segments to its member drives according to the  
specific RAID level it is composed of.  
The member logical drives can be composed of the same RAID level  
or each of a different RAID level. A logical volume can be divided  
into a maximum of 64 partitions. During operation, the host sees a  
non-partitioned logical volume or a partition of a logical volume as  
one single physical drive.  
1.3  
RAID Levels  
RAID stands for Redundant Array of Independent Disks. Using a  
RAID storage subsystem has the following advantages:  
Provides disk spanning by weaving all connected drives into  
one single volume.  
Increases disk access speed by breaking data into several blocks  
when reading/ writing to several drives in parallel. With RAID,  
storage speed increases as more drives are added as the channel  
bus allows.  
Provides fault-tolerance by mirroring or parity operation.  
What are the RAID levels?  
Table 1 - 1 RAID Levels  
RAID Level  
NRAID  
RAID 0  
Description  
Non-RAID  
Disk Striping  
Mirroring Plus Striping (if  
N>1)  
Striping with Parity on  
dedicated disk  
Striping with interspersed  
parity  
Capacity  
Data Availability  
N
N
N/2  
==NRAID  
>>NRAID  
==RAID 5  
>>NRAID  
==RAID 5  
>>NRAID  
==RAID 5  
RAID 1 (0+1)  
N-1  
N-1  
RAID 3  
RAID 5  
Striping with RAID 1  
logical drives  
/
/
/
>>NRAID  
>>RAID 5  
RAID 10  
(Logical Volume)  
RAID 30  
Striping with RAID 3  
logical drives  
>>NRAID  
>>RAID 5  
(Logical Volume)  
RAID 50  
Striping with RAID 5  
logical drives  
>>NRAID  
>>RAID 5  
(Logical Volume)  
NOTE: Drives on different channels can be included in a logical  
drive and logical drives of different RAID levels can be used to  
Infortrend  
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configure a logical volume. There are more combinations than  
RAID 10, 30, and 50.  
RAID Level  
NRAID  
Performance Sequential  
Drive  
Performance Random  
Drive  
R: Highest  
W: Highest  
R: High  
W: Medium  
R: High  
W: Medium  
R: High  
R: High  
RAID 0  
W: Highest  
R: Medium  
W: Low  
R: Medium  
W: Low  
RAID 1 (0+1)  
RAID 3  
R: High  
RAID 5  
W: Medium  
W: Low  
NRAID  
Disk Spanning  
Figure 1 - 2 NRAID  
NRAID  
Minimum  
Disks required  
Capacity  
Redundancy  
2 G B H a r d D r i v e  
3 G B H a r d D r i v e  
1 G B H a r d D r i v e  
2 G B H a r d D r i v e  
1
+
+
+
N
No  
NRAID stands for Non-RAID. The capacity of all  
the drives is combined to become one logical  
drive (no block striping). In other words, the  
capacity of the logical drive is the total capacity of  
the physical drives. NRAID does not provide  
data redundancy.  
L
o
gical
2 + 3 + 1 + 2 = 8 G B  
L o g i c a l D r i v e  
D
r
ive  
JBOD  
Single Drive Control  
Figure 1 - 3 JBOD  
JBOD  
Minimum  
Disks required  
Capacity  
Redundancy  
1
2 GB Hard Drive  
3 GB Hard Drive  
2 GB  
=
1
No  
L
o
g
i
cal
D
ri
v
e  
3 GB  
=
L
o
g
i
cal
D
ri
v
e  
1 GB Hard Drive  
1 GB  
JBOD stands for Just a Bunch of Drives. The  
controller treats each drive as a stand-alone  
disk, therefore each drive is an independent  
logical drive. JBOD does not provide data  
redundancy.  
=
L
o
g
i
cal
D
ri
v
e  
2 GB Hard Drive  
2 GB  
=
L
o
g
i
cal
D
ri
v
e  
Functional Description  
1-3  
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RAID 0  
Disk Striping  
Figure 1 - 4 RAID 0  
RAID 0  
Minimum  
Disks required  
Capacity  
Redundancy  
L
o
gical
D
r
ive  
2
Phy
s
ical
D
i
sks  
Striping  
Block 1  
Block 2  
Block 3  
Block 4  
Block 5  
Block 6  
Block 7  
Block 8  
N
No  
Block 1  
Block 2  
Block 4  
Block 6  
Block 8  
Block 3  
Block 5  
Block 7  
RAID 0 provides the highest performance  
but no redundancy. Data in the logical  
drive is striped (distributed) across several  
physical drives.  
RAID 1  
Disk Mirroring  
Figure 1 - 5 RAID 1  
RAID 1  
Disks required  
Capacity  
Logical Drive  
2
N/2  
Yes  
Physical Disks  
Block 1  
Block 2  
Block 3  
Redundancy  
Mirroring  
Block 1  
Block 2  
Mirror 1  
Mirror 2  
Mirror 3  
Mirror 4  
RAID 1 mirrors the data stored in one  
hard drive to another. RAID 1 can only  
be performed with two hard drives. If  
there are more than two hard drives,  
Block 4  
Block 5  
Block 6  
Block 7  
Block 8  
Block 3  
Block 4  
RAID  
(0+1) will  
be  
performed  
automatically.  
RAID (0+1)  
Disk Striping with Mirroring  
Figure 1 - 6 RAID (0+1)  
RAID (0+1)  
Minimum  
Physical Disks  
4
Logical Drive  
Disks required  
Striping  
Block 1  
Block 3  
Block 5  
Block 7  
Block 2  
Block 4  
Block 6  
Capacity  
Redundancy  
N/2  
Yes  
Block 1  
Block 2  
Block 3  
Block 4  
Block 5  
Block 6  
Block 7  
Block 8  
.
.
RAID (0+1) combines RAID 0 and RAID 1 -  
Mirroring and Striping. RAID (0+1) allows  
multiple drive failure because of the full  
redundancy of the hard drives. If there are  
more than two hard drives assigned to  
perform RAID 1, RAID (0+1) will be  
automatically applied.  
.
.
Mirror 1  
Mirror 3  
Mirror 5  
Mirror 7  
Mirror 2  
Mirror 4  
Mirror 6  
Block 8  
.
.
Mirror 8  
Striping  
.
.
.
.
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IMPORTANT!  
“RAID (0+1)” will not appear in the list of RAID levels supported by the  
controller. If you wish to perform RAID 1, the controller will determine  
whether to perform RAID 1 or RAID (0+1). This will depend on the  
number of drives that has been selected for the logical drive.  
RAID 3  
Disk Striping with Dedicated Parity Disk  
RAID 3  
Minimum  
Figure 1 - 7 RAID 3  
3
Disks required  
Logical Drive  
Physical Disks  
Capacity  
Redundancy  
N-1  
Yes  
Dedicated  
Parity  
Block 1  
St r ip in g  
Block 2  
Block 3  
Block 4  
Block 5  
Block 6  
Block 7  
Block 1  
Block 3  
Block 5  
Block 7  
Block 2  
Block 4  
Block 6  
Block 8  
Parity (1,2)  
Parity (3,4)  
Parity (5,6)  
Parity (7,8)  
RAID 3 performs Block Striping with  
Dedicated Parity. One drive member is  
dedicated to storing the parity data. When  
a drive member fails, the controller can  
recover/ regenerate the lost data of the  
failed drive from the dedicated parity  
drive.  
.
.
.
.
.
.
Block 8  
.
.
RAID 5  
Striping with Interspersed Parity  
RAID 5  
Minimum  
Figure 1 - 8 RAID 5  
3
Disks required  
Capacity  
Logical Drive  
Physical Disks  
N-1  
Yes  
Redundancy  
Block 1  
Striping + non-dedicated Parity  
Block 2  
Block 3  
Block 4  
Block 5  
Block 6  
Block 7  
RAID 5 is similar to RAID 3 but the  
parity data is not stored in one  
Block 1  
Parity (3,4)  
Block 6  
Block 2  
Block 3  
Parity (1,2)  
Block 4  
Parity (5,6)  
Block 8  
Block 5  
dedicated  
hard  
drive.  
Parity  
Block 7  
Parity (7,8)  
information is interspersed across the  
drive array. In the event of a failure, the  
controller can recover/ regenerate the  
lost data of the failed drive from the  
other surviving drives.  
.
.
.
.
.
.
Block 8  
.
.
RAID 30 an RAID 50 are implemented as logical volumes,  
please refer to the proceeding discussions for more details.  
Functional Description  
1-5  
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1.4  
Spare Drives  
Global and Local Spare Drives  
Figure 1 - 9 Local (Dedicated) Spare  
Local Spare Drive is a standby drive  
assigned to serve one specified logical  
drive. When a member drive of this  
specified logical drive fails, the Local  
Spare Drive becomes a member drive  
and automatically starts to rebuild.  
When one member  
drive fails, the Local  
Spare Drive joins the  
logical drive and  
automatically starts  
to rebuild.  
Local  
Spare  
Drive  
1
2
X
LS  
3
Logical Drive  
Figure 1 - 10 Global Spare  
Global Spare Drive  
GS  
Global Spare Drive  
GS  
Global Spare Drive not only  
serves one specified logical  
drive. When a member drive  
from any of the logical drive  
fails, the Global Spare Drive will  
join that logical drive and  
automatically starts to rebuild.  
1
2
1
2
1
4
2
Global Spare Drives serve  
any logical drive.  
3
3
Logical Drive 0  
Logical Drive 1  
Logical Drive 2  
Figure 1 - 11 Global Spare Rebuild  
The external RAID controllers provide  
both Local Spare Drive and Global  
Spare Drive functions. On certain  
occasions,  
applying  
these  
two  
functions together will better fit  
various needs. Take note though that  
the Local Spare Drive always has  
higher priority than the Global Spare  
Drive.  
When a member drive from  
any logical drive fails, the  
Global Spare Drive joins  
that logical drive and  
automatically starts to  
rebuild.  
Functional Description  
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In the example shown below, the member of Logical Drive 0 are 9  
GB drives, and the members in Logical Drives 1 and 2 are 4 GB  
drives.  
Figure 1 - 12 Mixing Local and Global Spares  
It is not possible for the 4 GB Global  
Spare Drive to join Logical Drive 0  
because of its insufficient capacity.  
However, using a 9GB drive as the  
Global Spare drive for a failed drive that  
comes from Logical Drive 1 or 2 will  
bring huge amount of excess capacity  
since these logical drives require 4 GB  
only. In the diagram below, the 9 GB  
Local Spare Drive will aid Logical Drive  
0 once a drive in this logical drive fails. If  
the failed drive is in Logical Drive 1 or 2,  
Local Spare Drive  
Global Spare Drive  
GS  
LS  
(9GB)  
(4GB)  
1
2
1
2
1
2
(4GB) (4GB)  
(4GB) (4GB)  
(9GB) (9GB)  
(4GB) (4GB)  
3
(9GB)  
4
3
Logical Drive 0  
Logical Drive 1  
Logical Drive 2  
the  
4
GB Global Spare drive will  
immediately give aid to the failed drive.  
A Local Spare always has  
higher priority than a  
Global Spare.  
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1.5  
Identifying Drives  
Assuming there is a failed drive in the RAID 5 logical drive, make it  
a point to replace the failed drive with a new, healthy drive to keep  
the logical drive working.  
If, when trying to remove a failed drive you mistakenly remove  
the wrong drive, you will no longer be able to access the logical  
drive because you have inadequately failed another drive.  
To prevent this from happening, the controller provides an easy way  
to identify the faulty drive. By forcing certain drive LEDs to light  
for a configurable period of time, the faulty drive can be identified,  
and thus reducing the chance of removing the wrong drive. This  
function is especially helpful in an installation site operating with  
hundreds of drives.  
R/W LED  
R/W LED  
Flash Selected SCSI Drive  
The Read/ Write LED of the drive you selected will light steadily  
for a configurable period of time, from 1 to 999 seconds.  
LED Steadily ON  
Flash All SCSI Drives  
The Read/ Write LEDs of all connected drives will  
light for a configurable period of time. If the LED of  
R/W LED  
R/W LED  
LED Steadily ON  
the defective drive did not light on the “Flash  
LED Steadily ON  
Selected SCSI Drive” function, use “Flash All SCSI  
Drives” to verify the fault. If the “Flash All SCSI  
Drives” function is executed, and the defective drives  
LED Steadily ON  
LED still does not respond, it can be a drive tray  
LED Steadily ON  
problem or the drive is dead.  
L E D  
L E D  
LED Steadily ON  
Flash All but Selected Drives  
Except the selected drive, the Read/ Write LEDs of all  
R /W  
connected drives will light for a configurable period of time ranging  
from 1 to 999 seconds. If an administrator can not be sure of the  
exact location of specific drive, this function will help to indicate  
where it is. This can prevent removal of the wrong drive when a  
drive fails and is about to be replaced.  
L E D  
L E D  
The drive identifying function can be selected from “Main  
Menu”/ ”View and Edit SCSI Drives”/ ”Identify SCSI Drives.”  
Functional Description  
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1.6  
Rebuild  
Automatic Rebuild and Manual Rebuild  
1. Automatic Rebuild  
Figure 1 - 13 Automatic Rebuild  
Any  
Rebuild using the  
local spare drive  
Yes  
Yes  
local spare drive  
assigned to logical  
drive?  
One member drive  
fails in logical drive  
No  
Any  
global spare drive  
assigned to logical  
drive?  
Rebuild using the  
global spare drive  
No  
“Periodic  
Auto-Detect Failure  
Drive Swap Check Time”  
enabled?  
Waiting for spare  
drive to be added  
or manual rebuild  
No  
Yes  
Has the  
failed drive been  
swapped?  
Yes  
Rebuild using the  
swapped drive  
No  
Keep detecting if drive  
has been swapped or  
spare drive has been  
added  
Rebuild with Spare: When a member drive in a logical drive  
fails, the controller will first examine whether there is a Local Spare  
Drive assigned to this logical drive. If yes, rebuild is automatically  
started.  
If there is no Local Spare available, the controller will search for a  
Global Spare. If there is a Global Spare, rebuild automatically  
begins using the Global Spare.  
Failed Drive Swap Detect: If neither Local Spare Drive nor  
Global Spare Drive is available, and the "Periodic Auto-Detect  
Failure Drive Swap Check Time" is "Disabled," the controller will not  
attempt to rebuild unless the user applies a forced-manual rebuild.  
When the "Periodic Auto-Detect Failure Drive Swap Check Time" is  
"Enabled" (i.e., a check time interval has been selected), the  
controller will detect whether a faulty drive has been swapped (by  
checking the failed drive's channel/ ID). Once the failed drive has  
been replaced by  
immediately.  
a
healthy drive, the rebuild will begin  
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If the failed drive is not swapped but a local spare is added to the  
logical drive, rebuild will begin with the spare.  
If the S.M.A.R.T. function is enabled on drives and the reaction  
scheme is selected for securing data on a failing drive, spare will  
also be used for restoring data. Please refer to Chapter 9, Advanced  
Functions, for more details.  
2. Manual Rebuild  
When a user applies forced-manual rebuild, the controller will first  
examine whether there is any Local Spare assigned to the logical  
drive. If yes, it will automatically start to rebuild.  
If there is no Local Spare available, the controller will search for a  
Global Spare. If there is a Global Spare, logical drive rebuild will be  
automatically conducted.  
Figure 1 - 14 Manual Rebuild  
Any  
User applies  
forced-manual  
rebuild  
Yes  
Yes  
Yes  
Local Spare Drive  
assigned to this  
logical drive?  
Rebuild using the  
Local Spare Drive  
No  
Any  
Global Spare Drive  
assigned to this  
logical drive?  
Rebuild using the  
Global Spare Drive  
No  
Rebuild using the  
replaced drive  
Has the failed drive  
been replaced?  
No  
Wait for  
manual rebuild  
I
If none of the spares are available, the controller will examine the  
SCSI channel and ID of the failed drive. Once the failed drive has  
been replaced by a healthy one, it starts to rebuild using the new  
drive. If there is no available drive for rebuilding, the controller will  
not attempt to rebuild until the user applies another forced-manual  
rebuild.  
Functional Description  
1-10  
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3. Concurrent Rebuild in RAID (0+1)  
RAID (0+1) allows multiple drive failures and rebuild to be  
concurrently conducted on more than one of its members. Drives  
newly swapped must be scanned and set as Local Spares. These  
drives will be used for rebuild at the same time (you do not need to  
repeat the rebuild process for each member drive).  
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1.7  
Logical Volume (Multi-Level RAID)  
What is a logical volume?  
Figure 1 - 15 Logical Volume  
…….  
Logical  
Drive  
…….  
Physical Drives  
…….  
Logical  
Logical  
Drive  
Volume  
…….  
Physical Drives  
…….  
Logical  
Drive  
…….  
Physical Drives  
A logical volume is a combination of RAID 0 (Striping) and other  
RAID levels. Data written to a logical volume is first broken into  
smaller data segments and striped across different logical drives in a  
logical volume. Each logical drive then distributes data segments to  
its member drives according to its mirroring, parity, or striping  
scheme. A logical volume can be divided into a maximum of eight  
partitions. During normal operation, the host sees a non-partitioned  
logical volume or a partition of a partitioned logical volume as one  
single physical drive.  
The benefits of using a logical volume have been achieved by:  
1. Extending the MTBF (mean time between failure) by using more  
redundancy drives (spare drives).  
2. Decreasing the time to rebuild and reducing the chance of data  
loss by simultaneous drive failures because drives are included  
in different drive groups using a multi-level logical structure.  
3. Avoiding the chance of data loss by channel bus failure with  
flexible drive deployment.  
As diagramed below, numerous drives can be included in a logical  
drive, and one of them is used for redundancy. By grouping these  
drives into several logical drives, and then into a logical volume,  
chance of failing two drives in a logical unit is greatly reduced. Each  
logical drive can have one or more local spares. A failed drive can  
be immediately replaced by a local spare, reducing the risk of losing  
data if another should fail soon afterwards.  
Functional Description  
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Figure 1 - 16 Logical Drive Composed of 24 Drives  
RAID 5 Logical Drive  
24 drives, 1 redundancy drive  
Configuration A - One logical drive with all 24 drives  
As illustrated above, Configuration A is a RAID 5 logical drive  
consisting of 24 physical drives. Configuration B is a logical volume  
made of four RAID 5 logical drives.  
Figure 1 - 17 Logical Volume with 4 Logical Drives  
Configuration B can help to reduce the chance of encountering  
points of failure:  
a) Higher Redundancy: Configuration A has one dedicated spare,  
while Configuration B allows the configuration of four spares. In  
Configuration B, the risk of simultaneous drive failure in a logical  
drive is significantly reduced than in Configuration A. The total  
array capacity is comparatively smaller by the use of spares.  
b) Less Rebuild Time: The time during rebuild is a time of hazard.  
For example, a RAID 5 logical drive can only withstand single drive  
failure, if another drive fails during the rebuild process, data will be  
lost. The time span for rebuilding a faulty drive should be  
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minimized to reduce the possibility of having two drives to fail at  
the same time.  
Configuration A is a large logical drive and takes a long time to  
rebuild. All members will be involved during the rebuild process.  
In Configuration B, the time span is shorter because only 6 members  
will participate when rebuilding any of the logical drives.  
c) Channel Failure Protection: Channel failure may sometimes  
result from absurd matters like a cable failure. A channel failure  
will cause multiple drives to fail at the same time and inevitably  
lead to a fatal failure. Using a logical volume with drives coming  
from different drive channels can get around this point of failure.  
Figure 1 - 18 Logical Volume with Drives on Different  
Channels  
CH4  
CH5 CH6  
CH1  
CH2 CH3  
RAID 5  
Logical  
Drive  
CH2/ID0  
CH1/ID0  
CH3/ID0  
CH4/ID0 CH5/ID0 CH6/ID0  
RAID 5  
Logical  
Drive  
CH1/ID1 CH2/ID1 CH3/ID1 CH4/ID1 CH5/ID1 CH6/ID1  
Logical  
Volume  
RAID 5  
Logical  
Drive  
CH4/ID2 CH5/ID2 CH6/ID2  
CH1/ID2 CH2/ID2 CH3/ID2  
Logical Volume  
24 drives, 4 redundancy drive  
RAID 5  
Logical  
Drive  
CH4/ID3 CH5/ID3 CH6/ID3  
CH1/ID3 CH2/ID3 CH3/ID3  
Configuration C - One logical volume with 4 logical drives  
As illustrated above, should one of the drive channels fail, each  
logical drive loses one of its members. Logical drives still have the  
chance to rebuild its members. Data remains intact and the rebuild  
can be performed after the failed channel is recovered. No access  
interruptions to the logical volume will be experienced from the host  
side.  
Spare drives assigned to a logical volume?  
A Local Spare can not be assigned to a Logical Volume. If a drive  
fails, it fails as a member of a logical drive; therefore, the controller  
allows Local Spare's assignment to logical drives rather than logical  
volumes.  
Functional Description  
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Limitations:  
The logical volume can not have any logical drive stated as "fatal  
failed.” If there is any failed drive in any of its member logical  
drives, controller will start to rebuild that logical drive. Should any  
of the member logical drives fail fatally, the logical volume fails  
fatally and data will not be accessible.  
To avoid a logical volume failure:  
1. Logical drives as members to a logical volume should be  
configured in RAID levels that provide redundancy - RAID  
levels 1 (0+1), 3, or 5.  
2. Rebuild the logical drive as soon as possible whenever a drive  
failure occurs. Use of local spares is recommended.  
3. A logical drive should be composed of physical drives from  
different drive channels. Compose the logical drive with drives  
from different drive channels to avoid the fatal loss of data  
caused by bus failure.  
Partitioning - partitioning the logical drive or  
partitioning the logical volume?  
Once a logical drive has been divided into partitions, the logical  
drive can no longer be used as a member of a logical volume. The  
members of a logical volume should have one partition only with  
the entire capacity.  
If you want to use a partitioned logical drive for a logical volume,  
delete the other partitions in this logical drive until there remains  
one partition only with the entire capacity. Mind that deleting the  
partition of the logical drive will also destroy all data. Data should  
be backed up before making partition configuration.  
When a logical drive is used as a member to a logical volume, this  
logical drive can no longer be partitioned in “View and Edit Logical  
Drives.” Instead, the Logical Volume can be partitioned into 8 in  
“View and Edit Logical Volume.”  
The procedure for partitioning a logical volume is the same as that  
for partitioning a logical drive. After the logical volume has been  
partitioned, map each partition to a host ID/ LUN to make the  
partitions available as individual drives.  
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Different write policies within a logical volume?  
As members of a logical volume, all logical drives will be forced to adopt a  
consistent write policy. Whenever the write policy of a logical volume is  
changed, for example, the corresponding setting in its members will also be  
changed.  
RAID expansion with logical volume?  
The Logical Volume can also be expanded using the RAID  
expansion function. The concept of expanding a logical volume is  
similar to that of expanding a logical drive. To perform RAID  
expansion on a logical drive, replace each member physical drive  
with a drive of larger capacity or add a new drive, then perform  
logical drive expansion to utilize the newly-added capacity. For  
information about RAID expansion, please refer to Chapter 9  
"Advanced Configurations."  
To perform RAID expansion on a logical volume, expand each  
member logical drive, then perform “RAID Expansion” on the  
logical volume.  
Steps to expand a Logical Volume:  
1. Expand each member logical drive.  
2. Expand the logical volume.  
3. Map the newly-added capacity (in the form of a new partition)  
to a host LUN.  
IMPORTANT!  
If a logical unit has already been partitioned, and you wish to expand its  
capacity, the added capacity will be appended to the last partition. You  
will not be able to proceed with expansion using firmware version earlier  
than 3.27 when the unit already has 8 partitions.  
Unless you move your data and merge two of the partitions, you will be  
not allowed to expand your logical volume. This is a precautionary  
limitation on logical unit expansion.  
Different controller settings using logical volume?  
Redundant Controller:  
Without logical volume - logical drives can be assigned to the  
primary or the secondary controller. The host I/ Os directed to a  
logical drive will be managed by the controller which owns the  
Functional Description  
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logical drive. If a controller fails, the host I/ Os originally assigned  
to the failed controller will be taken over by the existing controller.  
When the controller fails back (failed controller being replaced by a  
new one), logical drives will be returned to the replacement  
controller in its original configuration.  
With logical volume - logical volumes can also be assigned to  
different controllers. The only difference is logical volumes will be  
used as base units when shifting control during controller failure.  
A logical volume with logical drives of different  
levels?  
Multi-level RAID systems  
1. RAID (0+1) - this is a standard feature of Infortrend RAID  
controllers. It brings the benefits of RAID 1 (high availability)  
and RAID 0 (enhanced I/ O performance through striping).  
Simply choose multiple drives (more than two) to compose a  
RAID 1 logical drive, RAID (0+1) will be automatically  
implemented.  
2. RAID (3+0) - a logical volume is  
a
multi-level RAID  
implementation by its own rights. A logical volume is a logical  
composition which stripes data across several logical drives (the  
RAID 0 method). A logical volume with several RAID 3  
members can be considered as a RAID (3+0), or RAID 53 as  
defined in "The RAID Book" (from The RAID Advisory Board).  
3. RAID (5+0) - a logical volume with several RAID 5 members.  
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Chapter  
2
RAID Planning  
This chapter summarizes the procedures and provides some useful  
tools for first-time configuration:  
2.1 Considerations:  
things you should know before setting  
up  
2.2 Configuring the  
Array:  
the most common configuration  
procedure  
2.3 Operation Theory:  
the theory behind data bus and system  
drive mapping  
2.4 Functional Table of  
Contents  
a useful tool that helps you to quickly  
locate a firmware function  
2.1 Considerations  
After you understand the basic ideas behind RAID levels, you may  
still be wondering about how to begin. Here are the answers to  
some questions that may help you through the decision making.  
1. How many physical drives do you have?  
When initially creating the drive groups, you should know how  
many drives you have in your RAID system or in the JBOD  
attached to the RAID controlling unit.  
2. How many drives on each drive channel?  
The optimal system planning is always a compromise between  
pros and cons. As a general rule, the number of drives you  
should connect on each channel equals the data bus bandwidth  
divided by the maximum transfer rate you can get from each of  
your hard drives. Knowing the mechanical performance of  
your hard drives can help to determine how many drives  
should be connected over a drive channel.  
Always use fast and large drives of the same capacity for your  
disk array. A logical drive composed of an adequate number of  
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larger drives can be more efficient than that of many but  
smaller drives.  
3. How many drives would you like to appear to the  
host computer?  
It must be decided what capacity will be included in a logical  
configuration of drives, be it a logical drive or a logical volume.  
A logical configuration of drives will appear to the host as a  
single capacity volume.  
You may compose a large logical volume consisting of drives  
on different drive channels, and have it partitioned into smaller  
partitions. Each partition will appear as an independent  
capacity volume. In a performance-oriented configuration, you  
may configure the same number of drives into several RAID 0  
logical drives just to get the most out of the array performance.  
4. What kind of host application?  
The frequency of read/ write activities can vary from one host  
application to another. The application can be a SQL server,  
Oracle server, Informix, or other data base server of a  
transaction-based nature. Applications like video playback and  
video post-production editing require read/ write activities of  
larger files coming in a sequential order.  
Choose an appropriate RAID level for what is the most  
important for a given application – capacity, availability, or  
performance. Before creating your RAID, you need to choose  
an optimization scheme and optimize each array/ controller for  
your application. Stripe size and write policy can be adjusted  
on a per logical drive basis.  
5. Dual loop, hub, or switch?  
Unpredictable situations like a cable coming loose can cause  
system down time. Fibre channel dual loop or redundant data  
paths using flexible LUN mapping method can guarantee there  
is no single point of failure. The use of Fibre channel hub or  
switch makes cabling and topology more flexible. Change the  
channel mode, connection type, and other associated settings to  
adjust the controller to your demands.  
6.  
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Optimization Mode  
Figure 2 - 1 Optimization Setting  
You should select an optimization scheme best suited to your  
applications before configuring a RAID array. Once the  
optimization mode is selected, it will be applied to all arrays  
managed by the RAID controller.  
Two options are available: Sequential I/ Os and Random I/ Os.  
You may refer to the “Caching Parameters” section in Chapter  
5 and Chapter 7 for the stripe size variables and its relations  
with RAID levels.  
Numerous controller parameters are tuned for each  
optimization mode. Although stripe size can be adjusted on a  
per logical drive basis, users are not encouraged to make a  
change to the default values.  
For example, smaller stripe sizes are ideal for I/ Os that are  
transaction-based and randomly accessed. However, using the  
wrong stripe size can cause problems. When an array of the  
4KB stripe size receives files of 128KB size, each drive will have  
to write many more times to store data fragments of the size of  
4KB.  
Unlike the previous firmware versions, controller optimization  
mode can be changed without changing the array stripe size.  
The default values in optimization modes guarantee the  
optimal performance for most applications. Consult Table 2-2  
for all the controller parameters that are related to system  
performance and fault- tolerance.  
7. What RAID level?  
Different RAID levels provide varying levels of performance  
and fault tolerance.  
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Table 2 - 1  
RAID Levels  
RAID Level Description  
Capacity Data Availability  
NRAID  
RAID 0  
Non-RAID  
Disk Striping  
N
N
N/2  
N/A  
==NRAID  
>>NRAID  
==RAID 5  
>>NRAID  
==RAID 5  
>>NRAID  
==RAID 5  
Higher; depends  
on its members  
RAID 1 (0+1) Mirroring Plus Striping (if N>1)  
RAID 3  
RAID 5  
Striping with Parity on  
dedicated disk  
Striping with interspersed  
parity  
Striping one or more logical  
drives of different RAID levels  
N-1  
N-1  
*
Logical  
Volume  
RAID Level  
NRAID  
Performance Sequential Performance Random  
Drive  
Drive  
RAID 0  
R: Highest  
W: Highest  
R: High  
W: Medium  
R: High  
W: Medium  
R: High  
R: High  
W: Highest  
R: Medium  
W: Low  
R: Medium  
W: Low  
RAID 1 (0+1)  
RAID 3  
RAID 5  
R: High  
W: Medium  
W: Low  
Logical Volume  
Depends on its members; Depends on its members  
see above  
8. Any spare drives?  
(Swap Drive Rebuild / Spare Drive Rebuild)  
Spare drives allow for the unattended rebuilding of a failed  
drive, heightening the degree of fault tolerance. If there is no  
spare drive, data rebuild has to be manually initiated by  
replacing a failed drive with a healthy one.  
As is often ignored, a spare drive (whether dedicated or global)  
must have a capacity no smaller than the members of a logical  
drive.  
9. Limitations?  
Firmware 3.31 and above support 64-bit LBA. A maximum of  
64TB capacity can be included in single logical drive.  
Up to 128 members can be included in each logical drive.  
Extreme array sizes can cause operational problems with  
system backup and should be avoided.  
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2.2 Configuring the Array:  
2.2.1 Starting a RAID System  
Here is a flowchart illustrating basic steps to be taken when  
configuring a RAID system. Hardware installation should be  
completed before any configuration takes place.  
Figure 2 - 2 Array Configuration Process  
Drives must be configured and the controller properly initialized  
before a host computer can access the storage capacity.  
1. Use the LCD panel, terminal program, or the RAIDWatch  
manager to start configuring your array.  
2. When powered on, the controller scans all the hard drives that  
are connected through the drive channels. If a hard drive is  
connected after the controller completes initialization, use the  
"Scan SCSI Drive" function to let the controller recognize its  
presence.  
3. Optimize controller's parameters for your applications.  
4. Configure one or more logical drives to contain your hard drives  
based on the desired RAID level, and/ or partition the logical  
drive or logical volume into one or several partitions.  
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NOTE:  
A "Logical Drive" is a set of drives grouped together to operate under a  
given RAID level and it appears as a single contiguous volume. The  
controller is capable of grouping drives into as many as 128 logical  
drives, configured in the same or different RAID levels.  
A total of 32 "Logical Volumes" can be created each from one or several  
logical drives. A logical drive or logical volume can be divided into a  
maximum of 64 "Partitions."  
5. The next step is to make logical drives or storage partitions  
available through the host ports. When associated with a host  
ID or LUN number, each capacity volume appears as one  
system drive. The host SCSI or Fibre adapter will recognize the  
system drives after the host bus is re-initialized.  
6. The last step is to save your configuration profile in the host  
system drive or to the logical drives you created.  
The controller is totally independent from host operating system.  
Host operating system will not be able to tell whether the attached  
storage is a physical hard drive or the virtual system drives created  
by the RAID controller.  
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2.3 Operation Theory  
2.3.1  
I/O Channel, SCSI ID, and LUN  
Depending on the interface used by a RAID system, a SCSI drive  
channel (SCSI bus) can connect up to 15 drives (excluding the RAID  
controller itself). A Fibre channel 125 drives in a loop. Each device  
occupies one unique ID.  
Figure 2 - 3 SCSI ID/LUNs  
The figure on the left illustrates the idea of mapping a system  
drive to host ID/ LUN combinations. The host ID is like a  
cabinet, and the drawers are the LUNs (LUN is short for Logical  
Unit Number). Each cabinet (host ID) can have up to 32  
drawers (LUNs). Data can be made available through one of the  
LUNs of a host ID. Most host adapters treat a LUN like another  
device.  
2.3.2  
Grouping Drives into an Array  
Figure 2 - 4 Connecting Drives  
The physical connection of a RAID controller should be similar to  
the one shown above. Drives are connected through I/ O paths that  
have been designated as drive channels.  
The next diagram shows two logical configurations of drives and the  
physical locations of its members. Using drives from different  
channels can lower the risk of fatal failure if one of the drive  
channels should fail. There is no limitation on the locations of  
spares.  
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Figure 2 - 5 Physical locations of drive members  
A drive can be assigned as the Local Spare Drive that serves one  
specific logical drive, or as a Global Spare Drive that participates in  
the rebuild of any logical drive. Spares automatically joins a logical  
drive when a drive fails. Spares are not applicable to logical drives  
that have no data redundancy (NRAID and RAID 0).  
Figure 2 - 6 Partitions in Logical Configurations  
You may divide a logical drive or logical volume into partitions of  
desired capacity, or use the entire capacity as single volume.  
1. It is not a requirement to partition any logical configuration.  
Partitioning helps to manage a massive capacity.  
2. Note that a logical drive can not be included in a logical volume  
if it has already been partitioned.  
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2.3.3 Making Arrays Available to Hosts  
Figure 2 - 7 Mapping Partitions to Host ID/LUNs  
Host ID mapping is a process that associates a logical configuration  
of drives with a host channel ID/ LUN. To avail logical partitions on  
host channel(s), map each partition to a host ID or one of the LUNs  
under host IDs. Each ID or LUN will appear to the host adapter as  
one virtual hard drive.  
There are alternatives in mapping for different purposes:  
1. Mapping a logical configuration to IDs/ LUNs on different host  
channels allows two host computers to access the same array.  
This method is applicable when the array is shared in a  
clustering backup.  
2. Mapping partitions of an array to IDs/ LUNs across separate  
host channels can distribute workload over multiple data paths.  
3. Mapping across separate host channels also helps to make use of  
all bandwidth in  
a
multi-path configuration.  
Firmware  
automatically manages the process when one data path fails and  
the workload on the failed data path has to be shifted to the  
existing data paths.  
Figure 2 - 8 Mapping Partitions to LUNs under ID  
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2.4  
Tunable Parameters  
Fine-tune the controller and the array parameters for your host  
applications. Although the factory defaults guarantee the optimized  
controller operation, you may refer to the table below to facilitate  
tuning of your array. Some of the performance and fault-tolerance  
settings may also be changed later during the preparation process of  
your disk array.  
Take this table as a check list and make sure you have each item set  
to an appropriate value.  
Table 2 - 2 Controller Parameter Settings  
Parameters that should be configured at the initial stage of system  
configuration  
Parameters that can be changed later  
Non-critical  
User-Defined  
Parameters  
Default  
Alternate Settings  
Fault Management:  
Enabled when  
Spare Drive is  
available  
RAID 1 + Local Spare  
RAID 3 + Local Spare  
RAID 5 + Local Spare  
Global Spare  
Automatic Logical  
Drive Rebuild - Spare  
Drive  
Disabled  
Detect Only  
Perpetual Clone  
Clone + Replace  
S.M.A.R.T.  
Manual function Replace After Clone  
Perpetual Clone  
Clone Failing Drive  
Rebuild Priority  
Low (higher  
priority requires  
more system  
resource)  
Low  
Normal  
Improved  
High  
Disabled  
On LD Initialization  
On LD Rebuild  
On Normal Drive Writes  
Enabled  
Verification on Write  
Disabled  
SDRAM ECC  
Event Notification  
Reports to user  
interface and  
Over Dial-out Modem  
Over SNMP Trap  
onboard alarm  
Over Java-Based Management  
Software  
System default  
Upper and Lower event triggering  
thresholds configurable  
System Events  
Controller:  
*
Host, Drive, RCCOM, Drive +  
RCCOM  
*
Channel Mode  
*
Preset on  
Host and Drive channel IDs  
hex number from 0 to FFFFF (FW 3.25  
and above)  
Controller Unique  
some  
Identifier  
models  
Auto  
Depends on problems solving  
Data rate  
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N/ A  
Date and time  
Time zone  
+ 8 hrs  
Optimization Mode:  
Enabled  
Disabled  
Write-back Cache  
Array stripe size  
Related to controller general  
setting  
4KB to 256KB  
Sequential  
Either (sequential for LD larger than  
512MB and can not be changed)  
Optimization for  
Random/ Sequential  
Related to controller general  
setting  
W/ B or W/ T  
Array write policy  
SCSI Parameters:  
*
Async. To 100.0MHz  
Data Transfer Rate  
32  
32  
1-128  
Maximum Tag Count  
32 to 1024  
Maximum Queued  
I/ O Count  
8
Up to 32  
Enabled  
LUNs per SCSI ID  
Disabled  
Periodic Drive Check  
Time  
5
Disabled to 60 seconds  
5 to 60 seconds  
Periodic SAF-TE and  
SES Device Check  
Time  
Disabled  
Periodic Auto-Detect  
Failure Drive Swap  
Check Time  
32  
32  
1 to 1024  
1 to 256  
Number of Host-LUN  
Connection  
Tag per Host-LUN  
Connection  
*
Enabled/ Disabled  
Enabled  
Wide Transfer  
Parity Check  
Disabled  
Spin-Up Parameters:  
Disabled  
Enabled  
*
Enabled  
Motor Spin-Up  
Disabled  
Reset at Power-UP  
None to 75 seconds  
Initial Disk Access  
Delay  
Fibre Channel Parameters:  
*
Loop Only  
Point-to-Point Only  
Loop Preferred  
Fibre Connection  
Options  
Point-to-Point Preferred  
Enabled by cabling  
Enabled  
Fibre Channel Dual-  
Loop  
*
User configurable  
Host ID/ WWN name  
list  
*
Host Access Filter Control  
Configurable - filter type - access  
right - name  
LUN Filtering  
*
Dedicated or sharing drive channel(s)  
RCC through Fibre  
channel  
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Array Configuration:  
256MB  
64KB – backward compatible  
Secondary controller  
Disk reserved space  
Array assignment  
Primary  
controller  
1
Up to 64  
Array partitioning  
Others:  
N/ A  
N/ A  
User-Defined; Password  
Validation Timeout: 1 to Always  
Check Configurable  
Password  
User-Defined  
LCD Display  
Controller Name  
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Chapter  
3
Accessing the Array  
through Serial Port and  
Ethernet  
3.1  
RS-232C Serial Port  
Infortrends controllers and subsystems can be configured via a PC  
running a VT-100 terminal emulation program, or a VT-100  
compatible terminal. RAID enclosures usually provide one or more  
DB-9 RS-232C ports. Simply use an RS-232C cable to connect  
between the controller/ enclosures RS-232C port and the PC serial  
(COM) port.  
Make sure you use the included null modem (IFT-9011) to convert  
the serial port signals. A null modem might have been provided  
inside your enclosure. The Null Modem has the serial signals  
swapped for connecting to a standard PC serial interface.  
The following are guidelines on using the serial port:  
The serial ports default is set at 38400 baud, 8 bit, 1 stop bit and  
no parity. Use the COM1 serial port of the controller.  
In most cases, connecting RD, TD, and SG is enough to establish  
the communication with a terminal.  
If you are using a PC as a terminal, any VT-100 terminal  
emulation software will suffice. Microsoft® Windows includes a  
terminal emulation program as presented with the “(Hyper)  
Terminal” icon in the Accessories window.  
For other details of connecting serial port, please refer to the  
Hardware Manual that came with your controller.  
Out-of-Band via Serial Port and Ethernet  
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3.1.1  
Configuring RS-232C Connection via Front Panel  
Take the following steps to change the baud rate using the front  
panel keypad:  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Configuration ..", then  
View and Edit  
Config Parms  
press ENT.  
Select "Communication Parameters ..",  
then press ENT.  
Communication  
Parameters  
..  
Select "RS-232 Configuration ..", then  
press ENT.  
RS-232C  
Configuration ..  
Select "COM1 Configuration ..", then  
COM1  
Configuration ..  
press ENT.  
Select "Baud-rate 38400 ..", then press  
ENT.  
Baud-rate 38400  
..  
The baud rate default is 38400. If other  
baud rate is preferred, press or to  
select the baud rate, then press ENT for 2  
seconds to confirm the selected baud  
rate. Set identical baud rate to your  
RAID array and your terminal computer.  
Baud-rate 38400  
Change to 19200?  
The following baud rates are available: 2400, 4800, 9600, 19200  
and 38400.  
Terminal connection should work properly using the above  
setting. You may check the following options in your COM port  
configuration if you encounter problems:  
1. “Comm Route Dir ..”: The communication route should be  
configured as “direct to port” instead of “through PPP”.  
2. “Term Emul. Enab ..”: Make sure the terminal function has  
not been accidentally disabled.  
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3.1.2  
Starting RS-232C Terminal Emulation  
The keys used when operating via the terminal are as follows:  
To select options  
← → ↑ ↓  
[Enter]  
[Esc]  
To go to a submenu or to execute a selected option  
To escape and go back to the previous menu  
The controller will refresh the screen information  
[Ctrl] [L]  
IMPORTANT!  
If the RS-232C cable is connected while the controller is powered on, press  
[Ctrl] [L] to refresh the screen information.  
The initial screen appears when the controller finishes self-test and  
is properly initialized. Use ↑ ↓ arrow keys to select terminal  
emulation mode, then press [ENTER] to enter the Main Menu.  
Choose a functional item from the main menu to begin configuring  
your RAID.  
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3.2  
Out-of-Band via Ethernet  
The RAIDWatch manager software provides graphical interface to the  
subsystem. Before you can access the RAID system using the software  
manager, your must:  
1. Create a reserved space on your array(s)  
2. Set up the related TCP/IP configurations to enable the Ethernet  
port and the http service  
3. FTP RAIDWatch program files to the controller IP address  
What Is the “Disk Reserved Space?”  
RAIDWatch and Reserved Space:  
There is no need to install the RAIDWatch program to your  
management computer if you access the software using the controller  
Ethernet port. In order to simplify the installation process, system  
firmware already contains important software agents.  
User’s configuration data and the manager’s main programs are kept in  
a small section of disk space on each data drive. The segregated disk  
space is called a “Disk Reserved Space.” When configuring a  
logical drive, firmware automatically segregates a 256MB of  
disk space from each of the member drives.  
Because the manager’s main program is run from the reserved space on  
drives, in the event of RAID controller failure, the manager interface  
can “failover” to a counterpart controller. Operators’ access to the  
system will not be interrupted.  
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Other Concerns  
Availability Concern:  
For safety reason, it is better to create a reserved space on more than one  
logical drive.  
Whatever data is put into the reserved space, firmware will automatically  
duplicate and distribute it to the reserved section on every data drive. Even  
if one hard drive or one logical drive fails, an exact replica still resides on  
other drives.  
Web-Based Management  
The controller firmware has embedded http server. Once properly  
configured, the controller/subsystem’s Ethernet port behaves like an HTTP  
server.  
Requirements  
1. Controller/subsystem running Firmware revision 3.21 and above  
[3.25 onwards has embedded NPC (Notification Processing Center)  
support]  
2. Management Station:  
Pentium or above compatible (or equivalent PC) running Windows NT  
4/Windows 2000; Solaris 7 & 8 (SPARC, x86); AIX 4.3; or Red Hat  
Linux 6.1 (kernel v2.2.xx); Red Hat 7/8, SUSE 7, WIN95/98, or  
Windows Me/XP  
3. Standard Web Browser.  
4. A management station (computer) accessing RAIDWatch manager must  
support:  
-TCP/IP  
-Java Runtime: a package is bundled with RAIDWatch installer or  
it can be downloaded from SUN Microsystems’ web site.  
5. A static IP address  
3.2.1  
Connecting Ethernet Port:  
Use a LAN cable to connect the Ethernet port(s) on the subsystem’s RAID  
controller unit(s). Use only shielded cable to avoid radiated emissions that  
may cause interruptions. Connect the cable between controller’s LAN port  
and a LAN port from your local network.  
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3.2.2  
Configuring the Controller  
To prepare the controller for using the RAIDWatch manager, do the  
following:  
1. Use a Terminal Emulator to Begin Configuration  
Connect the subsystem’s serial port to a PC running a VT-100 terminal  
emulation program or a VT-100 compatible terminal.  
Make sure the included Null Modem is already attached to enclosure serial  
port or the host computer’s COM port. The Null Modem converts the  
serial signals for connecting to a standard PC serial interface. For more  
details, please refer to the descriptions above in section 3.1.  
2. Create a Reserved Space on Drives  
Create one or more logical drives and the reserved space option will be  
automatically available. The default size is 256MB, and it is recommended  
to keep it as is. A reserved disk space will be formatted on every member  
drives.  
If you delete a logical drive later, the reserved space will remain intact.  
Unless you manually remove the reserved space, data kept in it will be  
unaffected. These drives can later be used to create a new logical drive  
without making additional changes.  
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When formatted, a meta-filesystem is created on the 256MB reserved  
space. A drive configured with a reserved space will be stated as a  
“formatted drive.”  
3. Assign an IP Address to Ethernet Port:  
Assign an IP address to the controller Ethernet port and specify the Net  
Mask and gateway values. Power off your system and then power on again  
for the configuration to take effect.  
Select "View and Edit Configuration Parameters" from the main menu.  
Select "Communication Parameters" -> "Internet Protocol (TCP/IP)" ->  
press [ENTER] on the chip hardware address -> and then select "Set IP  
Address."  
Provide the IP address, NetMask, and Gateway values accordingly.  
PING the IP address from your management computer to make sure the link  
is up and running.  
4. FTP Manager Programs to the Controller IP  
Address  
There are several RAIDWatch programs that need to be FTP’ed to the  
controller IP address.  
1. Necessary program files can be found in a zip file (GUI.zip) in the CD-  
ROM that came with your machine. Unzip “grem.htm”, “grem.jar”,  
“grm.htm”, and “grm.jar” to your PC. Files are available in the  
following directory: X:\Java where X is the CD-ROM letter.  
2. Open a DOS prompt. You may use an FTP program to complete the  
same process. Key in “ftp xx.xx.xx.xx” (controller IP address).  
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3. Login as “root” and there is no password for the first login. Press Enter  
to skip password entry.  
4. Use the “put” command to transfer the following files:  
put grm.htm  
put grm.jar  
put grem.htm  
put grem.jar  
5. Proceed to install Java Run-time environment from the CD (If the  
management station is a P4-based computer, it is required to install  
Java JRE version1.3.1).  
6. Reset the RAID subsystem using the Reset command for the  
configuration to take effect.  
5. Starting the Manager:  
Start your web browser and enter the IP address assigned to the  
controller followed by “grm.htm” as your URL (e.g.,  
http://xx.xx.xx.xx/grm.htm).  
Enter the IP address followed by “grem.htm” to start Event Monitor.  
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3.2.3  
NPC Onboard  
NPC is short for Notification Processing Center, a sub-module for  
use with system event notification.  
To activate the NPC module, do the following:  
1. Create an NPC configuration file (in a simple text file format)  
using a text editor program.  
2. Save it in the name of “agent.ini”  
3. FTP it to the controller IP address, and then reset the controller  
for the configuration to take effect.  
Listed below is the sample configuration.  
Specify your  
configuration using simple defining parameters as shown below.  
[SNMP_TRAP]  
ENABLED=0  
SEVERITY=1  
(1=on; 0=off)  
COMMUNITY=public  
RECEIVER1=XXX.XXX.XXX.XXX,2 ("2" specifies the level of  
events to be received by this receiver)  
[EMAIL]  
ENABLED=0  
SEVERITY=1  
SUBJECT=Event Message  
SMTP_SERVER=XXX.XXX.XXX.XXX  
[BROADCAST]  
ENABLED=0  
SEVERITY=1  
RECEIVER=XXX.XXX.XXX.XXX, 1  
RECEIVER=XXX.XXX.XXX.XXX, 1  
NOTE:  
NPC will be automatically activated if any of the notifier settings  
(email, SNMP, or broadcast) is set to “enabled.”  
The configuration file is comprised of three major sections: SNMP, Email  
and Broadcast. Each notifying method can be separately enabled or  
disabled.  
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The SNMP_TRAP section  
[SNMP_TRAP] – section header  
[ENABLED] – 1=enabled, 0=disabled (applies to this section only)  
[SEVERITY] - level of severity of the messages to be received:  
1. notification, 2. warning, 3. alert. “1” covers events of all levels. “3”  
sends only the most serious events.)  
[COMMUNITY] – SNMP community name of the destination/ receiver  
[RECEIVER] – The IP address of the receiver computer. Add additional  
lines to specify multiple receivers. Up to 4 receivers can be configured.  
The EMAIL section  
[EMAIL] – section header  
[ENABLED] – 1=enabled, 0=disabled (applies to this section only)  
[SEVERITY] - level of severity of the messages to be received:  
notification, 2. warning, 3. alert. “1” covers events of all levels. “3” sends  
only the most serious events.)  
[SUBJECT] – add a topic to email. This can be used to specify the location  
of the RAID system, if there are many.  
[SENDER_MAIL_BOX] – a valid email address to be used as the “from”  
part of the email message.  
[SMTP_SERVER] – SMTP server used to send email. IP address only, do  
not enter a host name here.  
[RECEIVER#] – receiver’s email address. The receiver’s number followed  
by an “=” mark, an email address, “comma,” and the number to specify the  
message severity level.  
* * * *  
The BROADCAST section  
[BROADCAST] – section header  
[ENABLED] – 1=enabled, 0=disabled (applies to this section only)  
[SEVERITY] – level of severity of the messages to be received:  
1. notification, 2. warning, 3. alert. “1” covers events of all levels. “3”  
only the most serious events will be broadcast.)  
[RECEIVER#] – The IP address of the receiver computer. Add additional  
lines to specify multiple receivers. Up to 4 receivers can be configured.  
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Chapter  
4
LCD Screen Messages  
4.1 The Initial Screen  
Product Model  
Firmware Version  
SR2500 v3.**  
Ready  
Status/Data Transfer Indicator  
Status/Data Transfer Indicator:  
Ready  
There is at least one logical drive or logical volume  
mapped to a host ID/ LUN.  
No Host  
LUN  
No logical drive created or the logical drive has not  
yet been mapped to any host ID/ LUN.  
❚❚❚❚❚❚❚❚❚❚❚❚  
Indicates data transfer. Each block indicates  
256Kbytes of data throughput.  
4.2 Quick Installation Screen  
Quick Logical  
Drive Install  
¯
Press [ENT] to create a logical drive, the controller will start  
initialization of one logical drive with all the connected SCSI drives  
and automatically map the logical drive to LUN 0 of the first host  
channel. The “Quick Installation” can only be performed when  
there is no Logical Drive.  
LCD Screen Messages  
4-1  
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4.3 Logical Drive Status  
RAID level  
Number of drives  
Logical Drive  
LG0 RAID5 DRV=3  
2021MB GD SB=1  
Logical Drive status  
Logical Drive:  
The Logical Drive number.  
RAID level:  
The RAID level used in this logical drive  
Drive numbers:  
The number of physical drives included in  
this configuration.  
Logical Drive status:  
XxxxMB  
The capacity of this logical drive.  
SB=x  
Standby drives available to this logical  
drive. Except the spares dedicated to other  
logical configurations, all spare drive(s) will  
be counted in this field, including Global  
and Local Spares.  
xxxxMB INITING  
xxxxMB INVALID  
The logical drive is now initializing.  
For firmware version before 3.31:  
The logical drive has been created with  
“Optimization for Sequential I/ O”, but the  
current setting is “Optimization for  
Random I/ O.”  
-OR-  
The logical drive has been created with  
“Optimization for Random I/ O,” but the  
current setting is “Optimization for  
Sequential I/ O.”  
Firmware version 3.31 has separate settings  
for array optimization and array stripe size.  
This message will not appear when the  
optimization mode is changed.  
xxxxMB GD SB=x  
xxxxMB FL SB=x  
xxxxMB RB SB=x  
xxxxMB DRVMISS  
The logical drive is in good condition.  
One drive failed in this logical drive.  
Logical Drive is rebuilding.  
One of the drives is missing.  
INCOMPLETE  
ARRAY  
Two or more drives failed in this logical  
drive.  
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4.4 Logical Volume Status  
Logical Volume  
Logical Volume  
ID Status  
LV=0 ID=09816DE9  
00002021MB DRV=1  
Volume capacity  
Number of drives  
Logical Volume:  
DRV=x:  
The Logical Volume number.  
The number of logical drive(s) contained  
in this logical volume.  
Logical Volume ID:  
The unique ID number of the logical  
volume (controller random generated).  
Logical Volume Status:  
xxxMB  
The capacity of this logical volume.  
DRV=X:  
The number of member logical drive(s) in  
this logical volume.  
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4.5 SCSI Drive Status  
SCSI Channel  
SCSI ID  
Drive Capacity  
C=1 I=0 1010MB  
LG=0 LN SEAGATE  
Logical Drive  
Drive Vendor  
Drive Status  
Number  
Drive Status:  
LG=x IN  
Initializing  
LG=x LN  
On-line (already a member of a logical  
configuration)  
LG=x RB  
LG=x SB  
GlobalSB  
NEW DRV  
BAD DRV  
ABSENT  
MISSING  
SB-MISS  
Rebuilding  
Local Spare Drive  
Global Spare Drive  
New drive  
Failed drive  
Drive does not exist  
Drive missing (drive was once there)  
Spare drive missing  
LCD Screen Messages  
4-4  
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4.6 SCSI Channel Status  
Channel  
Channel  
Number  
Mode  
SCSI ID  
CH0=Host PID  
=*  
SSIDI=NDA=SXNF=A80.0M  
Default Bus  
Sync. Clock  
Secondary Controller  
SCSI ID Mapping  
Channel Mode:  
Host  
Host Channel mode  
Drive Channel mode  
Drive  
Default SCSI Bus Sync Clock:  
80.0M  
The default setting of this channel is  
80.0MHz in Synchronous mode  
Async  
The default setting of this SCSI channel  
is in Asynchronous mode  
Primary Controller SCSI ID Mapping:  
*
Multiple SCSI ID’s applied (Host  
Channel mode only)  
(ID number)  
Primary Controller is using this SCSI  
ID for host LUN mapping.  
NA  
No SCSI ID applied (Drive Channel  
mode only)  
Secondary Controller SCSI ID Mapping:  
*
Multiple SCSI ID’s applied (Host  
Channel mode only)  
(ID number)  
Secondary Controller is using this SCSI  
ID for host LUN mapping.  
NA  
No SCSI ID applied (Drive Channel  
mode only)  
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4.7 Controller Voltage and Temperature  
Press ENT for two seconds to enter the  
View and Edit  
Peripheral Dev ❚  
Main Menu. Press or to select  
"View and Edit Peripheral Dev,” then  
press ENT.  
Ctlr Peripheral  
Device Config..  
Press or to select "Ctlr Peripheral  
Device Config..”, press ENT and then  
choose “View Ctlr Periph Device  
Status..”, then press ENT.  
View Ctlr Periph  
Device Status..  
Press or to choose either “Voltage  
Monitor”, or “Temperature Monitor”.  
Voltage Monitor  
..  
Temperature  
Monitor ..  
Select “Temperature and Voltage  
Monitor” by pressing Enter. Press ❚  
or to browse through the various  
voltage and temperature statuses.  
[+12V] 12.077V  
Operation Normal  
[+5v]  
4.938v  
Operation Normal  
[+3.3V] 3.384V  
Operation Normal  
[CPU] 43.5°C  
in Safe Range  
[+12v] 12.077v  
Operation Normal  
[CPU] 43.5°C  
in Safe Range  
[Board]46.5°C  
in Safe Range  
[Board1]46.5°C  
in Safe Range  
LCD Screen Messages  
4-6  
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4.8 Cache Dirty Percentage  
The LCD panel indicates the cache dirty percentage. The amber-  
colored “busy” light blinking on front panel also indicates that the  
cache is being accessed.  
4.9 View and Edit Event Logs  
Press ENT for two seconds to enter the  
Main Menu. Press or to select "View  
and Edit Event Logs,” then press ENT.  
View and Edit  
Event Logs  
UPS Power  
Failure Detected  
Press or to browse through the  
existing event log items.  
To delete a specified item and all events  
prior to this event, press ENT for 2  
seconds.  
Press 2 Seconds  
to Clear Events  
IMPORTANT!  
The event log will be cleared after the controller is powered off or reset.  
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Chapter  
5
LCD Keypad Operation  
5.1  
Power on RAID Enclosure  
Before you start to configure a RAID system, make sure that  
hardware installation is completed before any configuration takes  
place. Power on your RAID enclosure.  
5.2  
Caching Parameters  
Optimization Modes  
Mass storage applications can be categorized into two according to  
its read/ write characteristics: database and video/ imaging. To  
optimize the controller for these two categories, the controller has  
two embedded optimization modes with controller behaviors  
adjusted to different read/ write parameters.  
They are the  
Optimization for Random I/ O and the Optimization for Sequential  
I/ O.  
Limitations: There are limitations on the use of optimization  
modes.  
1. You can select the stripe size of each array (logical drive) during  
the initial configuration. However, changing stripe size is only  
recommended for experienced engineers who have tested the  
effects tuning stripe sizes for different applications.  
2. The array stripe size can only be changed during the initial  
configuration process.  
3. Once the controller optimization mode is applied, access to  
different logical drives in a RAID system will follow the same  
optimized pattern. You can change the optimization mode later  
without having to re-organize your array.  
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Database and Transaction-based Applications:  
This kind of applications usually include SQL server, Oracle server,  
Informix, or other data base services. These applications keep the  
size of each transaction down to the minimum, so that I/ Os can be  
rapidly processed. Due to its transaction-based nature, these  
applications do not read or write a bunch of data in a sequential  
order. Access to data occurs randomly. The transaction size usually  
ranges from 2K to 4K. Transaction performance is measured in  
“I/ Os per second” or “IOPS.”  
Video Recording/Playback and Imaging Applications:  
This kind of applications usually includes video playback, video  
post-production editing, or other similar applications.  
These  
applications have the tendency to read or write large files from and  
into storage in a sequential order. The size of each I/ O can be 128K,  
256K, 512K, or up to 1MB. The efficiency of these applications is  
measured in “MB/ Sec.”  
When an array works with applications such as video or image  
oriented applications, the application reads/ writes from the drive as  
large-block, sequential threads instead of small and randomly  
accessed files.  
The controller optimization modes have read-ahead buffer and  
other R/ W characteristics tuned to obtain the best performance for  
these two major application categories.  
Optimization Mode and Stripe Size  
Each controller optimization mode has preset values for the stripe  
size of arrays created in different RAID levels. If you want a  
different value for your array, you may change the controller  
optimization mode, reset the controller, and then go back to create  
the array. Once the array is created, stripe size can not be  
changed.  
Using the default value should be sufficient for most applications.  
Opt. For Sequential I/O  
Opt. for Random I/O  
RAID0  
RAID1  
RAID3  
RAID5  
128  
128  
16  
32  
32  
4
128  
32  
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Optimization for Random or Sequential I/O  
Select from main menu “View and Edit  
Config Parms,” “Caching Parameters,”  
and press ENT. Choose “Optimization for  
Random I/ O” or “Optimization for  
Sequential I/ O,” then press ENT for two  
seconds to confirm. Press ESC to leave  
and the setting will take effect after the  
controller is restarted.  
Caching  
Parameters  
..  
Optimization I/O  
Random ..  
Optimization for  
Sequential I/O?  
IMPORTANT!  
The original 512GB threshold on array optimization mode is canceled. If  
the size of an array is larger than 16TB, only the optimization for  
sequential I/O can be applied. Logical drives of this size are not practical;  
therefore, there is actually no limitation on the optimization mode and  
array capacity.  
Write-Back/Write-Through Cache Enable/Disable  
As one of the submenus in "Caching  
Write-Back Cache  
Parameters," this option controls the  
cached write function. Press ENT to  
enable or disable “Write-Back Cache.”  
Press ENT for two seconds to confirm.  
The current status will be displayed on the  
LCD.  
Enabled  
..  
The Write-through mode is safer if your  
controller is not configured in a redundant  
pair and there is no battery backup.  
Disable Write  
-Back Cache  
?
Write-back caching can dramatically improve write performance by  
caching the unfinished writes in memory and let them be committed  
to drives in a more efficient manner. In the event of power failure, a  
battery module can hold cached data for days. In the event of  
controller failure, data cached in the failed controller has an exact  
replica on its counterpart controller and therefore remains intact.  
Front Panel Operation  
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IMPORTANT!  
Every time you change the Caching Parameters, you must reset the  
controller for the changes to take effect.  
In the Redundant Controller configuration, write-back will only be  
applicable when there is a synchronized cache channel between partner  
controllers.  
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5.3  
View Connected Drives:  
A RAID system consists of many physical drives that can be  
modified and configured as the members of one or several logical  
drives.  
Press the front panel ENT button for  
two seconds to enter the Main Menu.  
Use or to navigate through the  
menus. Choose "View and Edit SCSI  
Drives," then press ENT.  
View and Edit  
SCSI Drives  
C=2 I=0 1010MB  
New DRV SEAGATE  
Use or to scroll down the list of  
connected drives’ information screens.  
You may first examine whether there is any drive installed but not  
shown here. If there is a drive installed but not listed, the drive may  
be defective or not installed correctly, please check your enclosure  
installation and contact your system vendor.  
Press ENT on a drive. Choose "View  
View Drive  
Information ..  
Drive Information" by pressing ENT.  
Use or to navigate through the  
screens.  
The Revision Number of the selected  
SCSI drive will be shown. Press to  
see other information.  
Revision Number:  
0274  
Other information screens include  
"Serial Number" and "Disk Capacity"  
(displayed in blocks- each block equals  
512K Bytes).  
IMPORTANT!  
Drives of the same brand/model/capacity might not have the same block  
number.  
The basic read/write unit of a hard drive is block. If members of a logical  
drive have different block numbers (capacity), the smallest block number  
will be taken as the maximum capacity to be used in every drive.  
Therefore, use drives of the same capacity.  
You may assign a Local/Global Spare Drive to a logical drive whose  
members has a block number equal or smaller than the Local/Global  
Spare Drive but you should not do the reverse.  
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5.4  
Creating a Logical Drive  
To create a logical drive, press ENT for  
two seconds to enter the Main Menu.  
Use or to navigate through the  
menus. Choose "View and Edit Logical  
Drives," and then press ENT.  
View and Edit  
Logical Drives  
Press or to select a logical drive  
entry, then press ENT for two seconds  
to proceed. "LG" is short for Logical  
Drive.  
LG=0  
Not Defined  
?
Choosing a RAID Level:  
Press or to choose the desired  
RAID level, then press ENT for two  
seconds. "TDRV" (Total Drives) refers  
to the number of available SCSI drives.  
TDRV=4 Create  
LG Level=RAID5 ?  
Choosing Member Drives:  
Press ENT for two seconds, a message,  
“RAID X selected To Select drives”,  
will prompt. Confirm your selection  
by pressing ENT.  
RAID X Selected  
To Select drives  
Press ENT, then use or to browse  
through the available drives. Press  
ENT again to select/ deselect the  
drives. An asterisk (*) mark will appear  
on the selected drive(s). To deselect a  
drive, press ENT again on the selected  
drive. The (*) mark will disappear.  
"C=1 I=0" refers to "Channel 1, SCSI ID  
0".  
C=1 I=0 1010MB  
NEW DRV SEAGATE  
After all the desired drives have been  
selected, press ENT for two seconds to  
continue. Press or to choose  
“Create Logical Drive,” then press  
ENT for two seconds to start  
initializing the logical drive.  
Create Logical  
Drive  
?
Logical Drive Preferences:  
You may also choose “Change Logical  
Drive Parameter,” then press ENT to  
change related parameters before  
initializing the logical drive.  
Change Logical  
Drive Parameter?  
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Maximum Drive Capacity:  
Choose “Maximum Drive Capacity,”  
then press ENT. The maximum drive  
capacity refers to the maximum  
capacity that will be used in each  
member drive.  
Maximum Drive  
Capacity  
..  
MaxSiz= 1010MB  
Set to 1010MB?  
Use and to change the maximum  
size that will be used on each drive.  
Spare Drive Assignments:  
Local Spare Drive can also be assigned  
here. Press or to choose “Spare  
Drive Assignments,” then press ENT.  
Spare Drive  
Assignments ..  
Available drives will be listed. Use ꢀ  
or to browse through the drive list,  
then press ENT to select the drive you  
wish to use as the Local Spare Drive.  
Press ENT again for two seconds.  
C=1 I=15 1010MB  
*LG=0 SL SEAGATE  
Disk Reserved Space:  
Disk Rev. Space  
This menu allows you to change the  
size of disk reserved space. Default is  
256MB. We recommended using the  
default value.  
256MB  
..  
Choices are 256MB and 64KB. With 64KB, logical drives are  
backward compatible to RAID controllers running earlier firmware  
versions. Press ENT and use the or keys to choose the size you  
prefer. You may also refer to Appendix E for more details about  
disk reserved space.  
Write Policy:  
Write Policy  
Default  
This menu allows you to set the  
caching mode policy for this specific  
logical drive. “Default” is a neutral  
value that is coordinated with the  
controllers caching mode setting.  
Other choices are “Write-Back” and  
“Write-Through.”  
..  
Initialization Mode:  
Initialization  
Mode Online..  
This menu allows you to determine if  
the logical drive is immediately  
accessible. If the Online method is  
used, data can be written onto it before  
the arrays initialization is completed.  
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Users may proceed with array  
configuration, e.g., including this array  
in a logical volume.  
Array initialization can take a long time especially for those  
comprised of large capacity. Setting to “Online” means the array is  
immediately accessible and that the controller will complete the  
initialization when IO demands become less intensive.  
Stripe Size:  
Stripe size  
Default  
This menu allows you to change the  
array stripe size. Setting to an  
?
incongruous value can severely drag  
the performance. This item should  
only be changed when you can be sure  
of the performance gains it might bring  
you.  
Listed below are the default values for an array. The default value  
for stripe size is determined by controller Optimization Mode and  
the RAID level chosen for an array.  
Opt. for Sequential I/O  
Opt. for Random I/O  
RAID0  
RAID1  
RAID3  
RAID5  
128  
128  
16  
32  
32  
4
128  
32  
When you are done with setting logical drive preferences, press ESC  
and use your arrow keys to select “Create Logical Drive?”. Press  
ENT for two seconds to proceed.  
Beginning Initialization  
Press ESC to return to the previous  
Create Logical  
Drive  
menu. Use or to choose “Create  
Logical Drive,” then press ENT for two  
seconds to start initializing the logical  
drive.  
?
The On-Line Mode:  
If online initialization method is  
applied, the array will be available for  
LG=0 Creation  
Completed!  
use  
immediately.  
The  
array  
initialization runs in the background  
while data can be written onto it and  
users can continue configuring the  
RAID system.  
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The Off-Line Mode:  
The controller will start to initialize the  
array parity if using the “Off-line”  
mode. Note that if NRAID or RAID 0  
is selected, initialization time is short  
and completes almost immediately.  
Initializing090%  
Please Wait!  
LG=0 Initializat  
Ion Completed  
The logical drives information displays  
when the initialization process is  
LG=0 RAID5 DRV=3  
2012MB GD SB=0  
completed.  
If “On-line” mode is  
adopted, array information will be  
displayed immediately.  
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5.5  
Creating a Logical Volume  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Logical Volume," then  
press ENT.  
View and Edit  
Logical Volume ꢀ  
Press or to select an undefined  
entry for logical volume, then press  
ENT for two seconds to proceed. "LV"  
is short for Logical Volume.  
LV=0  
Not Defined  
?
Proceed to select one or more logical  
drives. Press ENT to proceed. “LD” is  
short for Logical Drive.  
LV=0 Selected To  
Select LD Drives?  
Use or to browse through the  
logical drives. Press ENT again to  
select/ deselect the drives. An asterisk  
(*) mark will appear when the logical  
drive is selected. After all the desired  
logical drive(s) have been selected,  
press ENT for two seconds to continue.  
LG0 RAID5 DRV=3  
2021MB GD SB=0  
Two submenus will appear.  
Initialization Mode  
Initialization  
Array initialization can take a long  
time especially for those comprised of  
large capacity. Setting to “Online”  
means the array is immediately  
accessible and that the controller will  
complete the initialization when IO  
demands become less intensive.  
Mode  
Online..  
Write Policy  
Write Policy  
Default  
This menu allows you to set the  
caching mode policy for this specific  
logical volume. “Default” is a neutral  
value that is coordinated with the  
controllers caching mode setting.  
Other choices are “Write-Back” and  
“Write-Through.”  
..  
When finished with setting the  
preferences, press ENT for two  
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Create  
Logical Volume ?  
seconds to display the confirm box.  
Press ENT for two seconds to start  
initializing the logical volume.  
Lv=0 Creation  
Completed  
The  
logical  
volume  
has  
been  
successfully created.  
Lv=0 ID=07548332  
0024488MB DRV=2  
Press ESC to clear the message.  
Another message will prompt, press  
ESC to clear it.  
Create Logical  
Volume Successed  
Logical volume information will be  
displayed below.  
Logical Volume Assignment  
If you have two controllers, you may  
choose to assign this logical volume to  
the secondary controller.  
assignment can be done during or after  
the initial configuration.  
The  
Change Logical  
Volume Params ?  
Logical Volume  
Assignments ..  
If the redundant controller function has  
been enabled, secondary controller IDs  
assigned  
to  
IO  
channels,  
the  
Red Ctlr Assign  
to Sec. Ctlr ?  
assignment menus should appear as  
listed on the right.  
If settings related to redundant  
controllers  
have  
not  
been  
accomplished, you may find the option  
after the volume is successfully created.  
Logical Volume  
Assignment  
..  
Press ENT on a configured logical  
volume. Use arrow keys to select  
“Logical Volume Assignment..”, and  
press ENT to proceed. Press ENT for  
two seconds to confirm.  
Red Ctlr Assign  
to Sec. Ctlr ?  
LV=0 ID=685AE502  
2021MB DRV=1  
Press ESC, and the LCD will display  
the logical volumes information when  
initialization is finished.  
Front Panel Operation  
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5.6 Partitioning a Logical Drive/Logical  
Volume  
Partitioning, as well as the creation of logical volume, are not the  
requirements for creating a RAID system. The configuration  
processes for partitioning a logical drive are the same as those for  
partitioning a logical volume.  
Press ENT for two seconds to enter the  
View and Edit  
Main Menu. Press or to select  
Logical Volume ꢀ  
"View and Edit Logical Volume," then  
press ENT.  
Press or to select a logical volume,  
then press ENT.  
LV=0 ID=685AE502  
2021MB DRV=1  
Press or to select “Partition  
Logical Volume,” then press ENT.  
Partition  
Logical Volume..  
The total capacity of the logical volume  
will be displayed as the first partition  
LV=0 Part=0:  
2021MB  
?
(partition 0).  
Press ENT for two  
seconds to change the size of the first  
partition.  
Use or to change the number of  
the flashing digit, (see the arrow mark)  
then press ENT to move to the next  
digit. After changing all the digits,  
press ENT for two seconds to confirm  
the capacity of this partition. You may  
also use arrow keys to move down to  
the next partition.  
LV=0 Part=0:  
2021MB  
LV=0 Part=0:  
700MB  
?
LV=0 Partition=1  
The rest of the drive space will be  
automatically allocated as the last  
partition. You may go on to create up  
to 32 partitions using the same method  
as described above.  
1321MB  
?
Press ESC for several times to go back  
to the main menu.  
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5.7 Mapping a Logical Volume/Logical  
Drive to Host LUN  
The process of mapping a logical drive is identical to that of  
mapping a logical volume. The process of mapping a logical volume  
is used as an example.  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Host Luns," then press  
ENT.  
View and Edit  
Host Luns  
Note some details before proceeding:  
1.  
A
logical group of drives (logical drive/ logical volume)  
previously assigned to the primary controller can not be mapped  
to a secondary ID. Neither can those assigned to the secondary  
controller be mapped to a primary ID.  
2. For a SCSI-based controller, ID 7 is reserved for the controller  
itself. If there are two controllers, controllers might occupy ID 6  
and ID 7. Please check your system Hardware Manual for  
details on preserved IDs.  
Press \ or to select a configured  
CH=0 ID=000  
Pri. Ctlr  
host ID, and then press ENT for two  
seconds to confirm. IDs are available  
as Primary or Secondary Controller  
IDs.  
..  
Press or to select the type of  
Map to  
Logical Volume ?  
logical configuration.  
Available  
choices are “Map to Logical Volume,”  
“Map to Logical Drive,” or “Map to  
Physical Drive.” Confirm your choice  
by pressing ENT.  
CH=0 ID=0 LUN=0  
Not Mapped  
Press or to select a LUN number,  
then press ENT to proceed.  
Press ENT for two seconds to confirm  
Map Host LUN ?  
the selected LUN mapping.  
Press or to select a partition from  
the logical volume. Press ENT for two  
seconds to map the selected partition  
LV=0 ID=685AE502  
2021MB  
DRV=1  
?
to this LUN.  
If the logical  
LV=0 PART=0  
700MB  
configuration has not been partitioned,  
Front Panel Operation  
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you can map the whole capacity to a  
host LUN.  
Mapping information will be displayed  
on the subsequent screen. Press ENT  
for two seconds to confirm the LUN  
mapping.  
CH=0 ID0 LUN0  
MAP to LV=0 PRT=0?  
With any of the Host ID/ LUN successfully associated with a logical  
capacity, the “No Host LUN” message in the main menu will change  
to “Ready.”  
If you want to create more host IDs, please move to section 5.11 for  
more details on channel mode and channel IDs setting.  
5.8  
Assigning Spare Drive and Rebuild  
Settings  
Adding a Local Spare Drive  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Drives," then  
press ENT.  
View and Edit  
SCSI Drives ꢀ  
SCSI drive information will be  
displayed on the LCD. Press or to  
select a drive that is stated as “NEW  
DRV” or “USED DRV” that has not  
been assigned to any logical drive, as  
spare drive or failed drive, then press  
ENT to select it.  
C=2 I=4 1010MB  
NEW DRV SEAGATE  
Add Local Spare  
Press or to select “Add Local  
Spare Drive,” then press ENT.  
Drive  
..  
Press or to select the logical drive  
where the Local Spare Drive will be  
assigned, then press ENT for two  
seconds to confirm.  
LG0 RAID5 DRV=3  
2012MB GD SB=0  
Add Local Spare  
Drive Successful  
The message “Add Local Spare Drive  
Successful” will be displayed on the  
LCD.  
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Adding a Global Spare Drive  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Drives ꢀ  
Main Menu. Press or to select  
"View and Edit SCSI Drives," then  
press ENT.  
SCSI drive information will be  
displayed on the LCD. Press or to  
select a SCSI drive that has not been  
assigned to any logical drive yet, then  
press ENT.  
C=2 I=4 1010MB  
NEW DRV SEAGATE  
Add Global Spare  
Drive  
..  
Press or to select “Add Global  
Spare Drive,” then press ENT.  
Press ENT again for two seconds to  
add the spare drive. The message  
“Add Global Spare Drive Successful”  
will be displayed on the LCD.  
Add Global Spare  
Drive Successful  
Rebuild Settings  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Config Parms," then  
press ENT.  
View and Edit  
Config Parms  
Press or to select “Disk Array  
Parameters,” then press ENT.  
Disk Array  
Parameters..  
Press or to select “Rebuild  
Priority Low,” then press ENT. “Low”  
refers to the temporary setting.  
Rebuild Priority  
Low  
..  
Press ENT again and the abbreviation  
mark “..” will change to question mark  
“?”. Press or to select priority  
“Low,” “Normal,” “Improved,” or  
“High”.  
Rebuild Priority  
Low  
?
Press ENT to confirm and the question  
mark “?” will turn into “..”.  
Rebuild Priority  
High  
..  
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NOTE:  
The rebuild priority determines how much of controller resources is  
conducted when rebuilding a logical drive. The default setting of the  
rebuild priority is “LOW.” Rebuild will have smaller impact on host I/O  
access, but rebuild will take a longer time to complete. Changing the  
rebuild priority to a higher level you will have a faster rebuild, but will  
certainly increase the Host I/O response time. The default setting “LOW”  
is recommended.  
5.9  
Viewing and Editing Logical Drives and  
Drive Members  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Logical Drives..,” then  
View and Edit  
Logical Drives ꢀ  
press ENT.  
LG0 RAID5 DRV=3  
Press or to select the logical drive,  
then press ENT.  
2012MB GD SB=1  
View SCSI Drives  
..  
Press or to select “View SCSI  
Drives..", then press ENT .  
C=1 I=0 1010MB  
LG=0 LN SEAGATE  
Press or to scroll through the list  
of member drives.  
Deleting a Logical Drive  
Press ENT for two seconds to enter the  
View and Edit  
Logical Drives ꢀ  
Main Menu. Press or to select  
"View and Edit Logical Drives," then  
press ENT.  
LG0 RAID5 DRV=3  
2012MB GD SB=1  
Press or to select a logical drive,  
then press ENT.  
Press or to select “Delete Logical  
Drive," then press ENT .  
Delete Logical  
Drive  
..  
?
Press ENT for two seconds to delete.  
The selected logical drive has now  
been deleted.  
LG=0  
Not Defined  
Front Panel Operation  
5-16  
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Deleting a Partition of a Logical Drive  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Logical Drives..,” then  
press ENT.  
View and Edit  
Logical Drives ꢀ  
Press or to select a logical drive,  
then press ENT.  
LG0 RAID5 DRV=3  
2012MB GD SB=1  
Press or to choose “Partition  
Logical Drive," then press ENT.  
Partition  
Logical Drive ..  
The first partitions information will be  
shown on the LCD. Press or to  
browse through the existing partitions  
in the logical drive. Select a partition  
by pressing ENT for two seconds.  
LG=0 Partition=1  
200MB  
?
LG=0 Partition=1  
300MB  
?
Use or to change the number of  
the flashing digit to “0," then press  
ENT to move to the next digit. After  
changing all the digits, press ENT for  
two seconds.  
LG=0 Partition=2  
600MB  
?
The rest of the drive space will be  
automatically allocated to the last  
partition as diagrammed below.  
Figure 5 - 1 Drive Space Allocated to the Last Partition  
Logical Drive  
1000MB  
Logical Drive  
1000MB  
Partition 0 - 100MB  
Partition 1 - 200MB  
The capacity of the deleted  
partitions will be added to  
the last partition.  
Partition 0 - 100MB  
Partition 1 - 300MB  
Delete  
Partition 1  
Partition 2 - 300MB  
Partition 3 - 400MB  
Partition 2 - 600MB  
400 + 200  
WARNING!  
Whenever there is a partition change, data will be erased, and all host LUN  
mappings will be removed. Therefore, every time the size of a partition has  
been changed, it is necessary to re-configure all host LUN mappings of the  
associated partitions.  
Front Panel Operation  
5-17  
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Assigning a Name to a Logical Drive  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Logical Drives..," then  
press ENT.  
View and Edit  
Logical Drives ꢀ  
Press or to select a logical drive,  
then press ENT.  
LG0 RAID5 DRV=3  
2012MB GD SB=1  
Press or to select “Logical Drive  
Name," then press ENT.  
Logical Drive  
Name  
..  
Press or to change the character of  
the flashing cursor. Press ENT to  
move the cursor to the next space. The  
maximum number of characters for a  
logical drive name is 25.  
Enter LD Name:  
_
Rebuilding a Logical Drive  
If you want the controller to auto-detect a replacement drive, make  
sure you have the following items set to enabled:  
1. Periodic Drive Check Time  
2. Periodic Auto-Detect Failure Drive Swap Check Time  
These two configuration options can be found under “View and Edit  
Configuration Parameters” -> “ Drive-Side SCSI Parameters”.  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit Logical Drives..", then  
View and Edit  
Logical Drives ꢀ  
press ENT.  
LG0 RAID5 DRV=3  
Press or to select the logical drive  
that has a failed member, then press  
2012MB FL SB=0  
ENT.  
Press or to select “Rebuild Logical  
Drive," then press ENT.  
Rebuild Logical  
Drive  
..  
Press ENT for two seconds to start  
rebuilding the logical drive.  
Rebuild Logical  
Drive  
?
The rebuilding progress will be  
displayed (as a percentage) on the  
LCD.  
Rebuilding 25%  
Please Wait!  
Front Panel Operation  
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When rebuilding is already started or  
the logical drive is being rebuilt by a  
Local Spare Drive or Global Spare  
Drive, choose “Rebuild Progress” to  
see the rebuild progress.  
LG0 RAID5 DRV=3  
2012MB RB SB=0  
Rebuild Progress  
..  
IMPORTANT!  
The Rebuild function will appear only if a logical drive (with RAID level 1,  
3 or 5) has a failed member.  
Use the "Identify Drive" function to check the exact location of a failed  
drive. Removing the wrong drive may cause a logical drive to fail and data  
loss is unrecoverable.  
Regenerating Logical Drive Parity  
If no verifying method is applied to data writes, this function can be  
manually performed to ensure that parity errors can be mended.  
From the Main Menu, press or to  
select "View and Edit Logical Drives."  
View and Edit  
Logical Drives  
If you have more than one logical drive,  
use the or to select the logical drive  
you would like to check the parity for;  
and then press ENT.  
LG0 RAID5 DRV=3  
4095MB GD SB=0  
Regenerate  
Parity  
Press or to select "Regenerate Parity"  
and then press ENT.  
..  
To stop the regeneration process, press  
ESC and enter the submenu to select Parity  
Abort Regenerate  
..  
“Abort Regenerate Parity”.  
IMPORTANT!  
If Parity Regenerating process is stopped by a drive failure, the process  
cannot restart until the logical drive is rebuilt.  
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Media Scan  
Media Scan is used to examine drives and is able to detect the  
presence of bad blocks. If any data blocks have not been properly  
committed, data from those blocks are automatically recalculated,  
retrieved and stored onto undamaged sectors. If bad blocks are  
encountered on yet another drive during the rebuild process, the  
block LBA (Logical Block Address) of those bad blocks will be  
shown. If rebuild is carried out under this situation, rebuild will  
continue with he unaffected sectors, salvaging a majority of the  
stored data.  
View and Edit  
Logical Drives  
From the Main Menu, press or to  
select "View and Edit Logical Drives".  
The first logical drive displays. If you  
LG0 RAID5 DRV=3  
have more than one logical drive, use  
4095MB GD SB=0  
the or keys to select the logical  
drive you want to scan; and then press  
ENT.  
Media Scan  
Press or to select "Media Scan"  
and then press ENT.  
..  
Press ENT again to display the first  
configuration option. Press ENT on it  
and use arrow keys to select an option.  
Press ENT to confirm the change on  
priority level.  
Priority  
Normal  
..  
?
Priority  
To High  
Iteration Count  
Use arrow keys to move one level  
down to another option, “Iteration  
Count”. This option determines how  
many times the scan is performed on  
the logical drive. If set to the  
continuous, the scan will run in the  
background continuously until it is  
stopped by user.  
Single  
..  
Iteration Count  
to Continuous ?  
Press ENT on your option to confirm.  
Execute Media  
Scanning  
Press ENT for two seconds to display  
the confirm message, press ENT to  
start scanning the array.  
?
Front Panel Operation  
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Write Policy  
View and Edit  
Logical Drives  
From the Main Menu, press or to  
select "View and Edit Logical Drives".  
The first logical drive displays. If you  
have more than one logical drive, use  
the or keys to select the logical  
drive you want to change the write  
policy of; and then press ENT.  
LG0 RAID5 DRV=3  
4095MB GD SB=0  
Write Policy  
..  
Use arrow keys to select "Write Policy"  
and then press ENT.  
Write Policy  
Write-Back  
?
The Write-Back cache setting is configurable on a per array basis.  
Setting to the default value means the array setting is coordinated  
with the controllers general setting. The controllers general setting  
option can be found in “View and Edit Config Parms” -> “Caching  
Parameters” -> “Write-Back Cache”. Note that cached writes are  
lost if power failure should occur unless cached data has been  
duplicated to a partner controller and a battery is supporting cache  
memory.  
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5.10 Viewing and Editing Host LUNs  
Viewing and Deleting LUN Mappings  
Press ENT for two seconds to enter the  
View and Edit  
Host Luns  
Main Menu. Press or to select  
"View and Edit Host Luns", then press  
ENT.  
CH=0 ID=002  
Sec. Ctlr  
Press or to select a host ID, then  
press ENT to proceed.  
..  
Press or to browse through the  
LUN number and its LUN mapping  
information.  
CH=0 ID=0 LUN=0  
Mapto LG0 PRT0  
Delete CH0 ID0  
LUN=00 Mapping ?  
Press ENT on the LUN you wish to  
delete.  
Press ENT for two seconds to confirm  
deletion. The deleted LUN has now  
been unmapped.  
CH=0 ID=0 LUN=0  
Not Mapped  
For LUN Filtering functions, e.g., Create Host Filter Entry, Edit Host-  
ID/ WWN Name List, please refer to Chapter 8 “Fibre Operation.”  
Pass-through SCSI Commands  
Pass-through SCSI commands facilitate functions like downloading  
firmware for drives or devices (not controller firmware), setting  
SCSI drive mode parameters, or monitoring a SAF-TE/ S.E.S. device  
directly from the host. To perform such a function, the SCSI device  
must be mapped to a host SCSI ID.  
From the Main Menu, press or to  
select "View and Edit Host LUNs."  
View and Edit  
Host Luns  
If you have primary and secondary  
controllers, use the or to select the  
controller for the device that you  
would like to map.  
Map Channel=0  
ID=0 Pri Ctlr ?  
Press or to choose to map a SCSI  
ID to "Physical Drive" or other device  
and then press ENT.  
Map to  
Physical Drive ?  
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WARNING!  
Pass-through SCSI Commands are only intended to perform maintenance  
functions for a drive or device on the drive side. Do not perform any  
destructive commands to a disk drive (i.e., any commands that write data  
to a drive media). If a disk drive is a spare drive or a member of a logical  
drive, such a destructive command may cause a data inconsistency.  
When a drive/device is mapped to a host SCSI ID so that Pass-through  
SCSI Commands can be used, the data on that drive/device will not be  
protected by the controller. Users who employ Pass-through SCSI  
Commands to perform any write commands to drive media do so at their  
own risk.  
5.11 Viewing and Editing SCSI Drives  
Scanning New SCSI Drive  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Drives," then  
press ENT.  
View and Edit  
SCSI Drives ꢀ  
SCSI drive information will be  
displayed on the LCD. Press ENT on a  
drive. Use or to select “Scan New  
SCSI Drive," then press ENT again.  
Scan new SCSI  
Drive  
..  
Scan Channel=1 ?  
Scan Channel=1  
Press or to select a SCSI channel,  
then press ENT for two seconds.  
Press or to select a SCSI ID, then  
press ENT for two seconds.  
ID= 01  
?
C=1 I=0 1010MB  
NEW DRV SEAGATE  
The information of the scanned SCSI  
drive will be displayed on the LCD.  
If the drive was not detected on the  
selected SCSI channel and ID, the LCD  
will display “Scan Fail!”  
Scan Channel=1  
ID=1 Scan Fail!  
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C=1 I=1 ABSENT  
An empty drive entry is added for this  
channel/ SCSI ID for enclosure  
management. The drive status is  
“ABSENT.”  
To clear the empty drive entry, press  
ENT and use arrow keys to select  
“Clear Drive Status,” then press ENT  
to proceed.  
Clear Drive  
Status  
..  
?
Press ENT for two seconds to confirm  
the drive entrys deletion. Information  
of other drives will be displayed  
instead.  
Clear Drive  
Status  
Identifying a Drive  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Drives," then  
press ENT.  
View and Edit  
SCSI Drives ꢀ  
SCSI drive information will be  
displayed. Press or to select a  
SCSI drive, then press ENT.  
C=1 I=0 1010MB  
GlobalSB SEAGATE  
Identify Drive  
..  
Press or to select “Identify Drive,”  
then press ENT to continue.  
Flash All  
Drives  
Press or to select “Flash All  
Drives”, “Flash Selected Drive”, or  
“Flash All But Selected Drive”. Press  
ENT for two seconds to flash the  
read/ write LEDs of all the connected  
drives.  
?
Flash Selected  
SCSI Drives  
Or, press or to select “Flash  
Selected SCSI Drives," then press ENT  
for two seconds to flash the read/ write  
LED of the selected drive. The  
?
Flash all But  
Selected Drives?  
read/ write LED will light for  
a
configurable time period from 1 to 999  
seconds.  
Front Panel Operation  
5-24  
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Deleting Spare Drive (Global / Local Spare Drive)  
Press ENT for two seconds to enter the  
View and Edit  
Main Menu. Press or to select  
"View and Edit SCSI Drives," then  
press ENT.  
SCSI Drives ꢀ  
C=1 I=0 1010MB  
GlobalSB SEAGATE  
SCSI drive information will be  
displayed on the LCD. Press or to  
select the spare drive you wish to  
delete, then press ENT.  
Delete Spare  
Drive  
Press or to select “Delete Spare  
Drive," then press ENT to continue.  
..  
Press ENT for two seconds to delete  
Delete Spare  
Drive Successful  
the spare drive.  
5.12 Viewing and Editing SCSI Channels  
Redefining Channel Mode  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Channels  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
Channel information will be displayed.  
Press or to browse through the  
information of all channels. Press ENT  
on the channel you wish the channel  
mode changed.  
CH0=Host PID=0  
SID=NA SXF=20.0M  
Redefine Channel  
Press or to select “Redefine  
Channel Mode,” then press ENT.  
Mode  
..  
Press ENT for two seconds to change  
the channel mode.  
Redefine? CHL=0  
To=Drive Channel  
The new setting will be displayed.  
CH0=Drive PID=7  
SID=NA SXF=20.8M  
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IMPORTANT!  
Every time you change channel mode, you must reset the controller for the  
changes to take effect.  
Setting a SCSI Channel’s ID - Host Channel  
Viewing IDs  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
View and Edit  
SCSI Channels  
Channel information will be displayed.  
Press ENT on the host channel you  
wish the ID changed.  
CH0=Host PID=0  
SID=NA SXF=20.0M  
Set SCSI Channel  
Press or to select “Set SCSI  
Channel ID," then press ENT.  
ID  
..  
Press or to browse through the  
existing ID settings. Press ENT on any  
to continue.  
CHL=0 ID=0  
Primary Ctrl ..  
Adding a Channel ID  
Press ENT on a host channel, on “Set  
SCSI Channel ID”, and then on an  
existing ID.  
Press or to choose “Add Channel  
SCSI ID", then press ENT.  
Add Channel  
SCSI ID  
..  
?
Primary  
Controller  
Press or to choose “Primary  
Controller” or “Secondary Controller”,  
then press ENT for two seconds to  
confirm.  
Press or to choose the SCSI ID you  
wish to add, then press ENT for two  
seconds to complete the process.  
Add CHL=0 ID=2  
Primary Ctlr ?  
Front Panel Operation  
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Deleting a Channel ID  
Press ENT on an existing host channel  
Delete Channel  
SCSI ID  
ID you want to delete. Press or to  
choose “Delete Channel SCSI ID," then  
press ENT.  
..  
Press ENT for two seconds to confirm.  
Delete ID=2  
Primary Ctlr ?  
IMPORTANT!  
Every time you make changes to channel IDs, you must reset the  
controller for the configuration to take effect.  
The reserved IDs for SCSI-based controllers are shown below:  
Single controller configuration (SCSI-based controllers):  
Drive channels – “7”  
Redundant controller configuration:  
Drive channels – “8” and “9”  
For IDs reserved in different controller configurations, please refer to the  
hardware manual that came with your system. For controllers  
connected through back-end PCBs, firmware can detect its board type  
and automatically apply the preset IDs. There is no need to set IDs for  
these models.  
In single controller mode, you should set the Secondary Controller’s ID  
to “NA.” If a secondary controller exists, you need to set an ID for it on  
each of your drive channels.  
Multiple target IDs can be applied to Host channels while each Drive  
channel has only one or two IDs (in redundant mode).  
At least a controller’s ID has to be present on each channel bus.  
Setting a SCSI Channel’s Primary ID - Drive Channel  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Channels  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
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Channel information will be displayed.  
Press ENT on the drive channel you  
wish the ID changed.  
CH1=Drive PID=7  
SID=NA SXF=80.0M  
Set SCSI Channel  
Pri. Ctlr ID ..  
Press or to select “Set SCSI  
Channel Pri. Ctlr ID..”, then press  
ENT.  
Press or to select a new ID, then  
press ENT for two seconds to confirm.  
Set Pri. Ctlr  
ID= 7 to ID: 8 ?  
Setting a SCSI Channel’s Secondary ID - Drive Channel  
View and Edit  
SCSI Channels  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
Channel information will be displayed.  
Press ENT on the drive channel you  
wish the ID changed.  
CH1=Drive PID=7  
SID=NA SXF=20.0M  
Press or to select “Set SCSI  
Channel Sec. Ctlr ID..”, then press  
ENT.  
Set SCSI Channel  
Sec. Ctlr ID ..  
Press or to select a new ID, then  
press ENT for two seconds to confirm.  
Set Sec. Ctlr  
ID=NA to ID: 9 ?  
Setting Channel Bus Terminator  
Press ENT for two seconds to enter the  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
View and Edit  
SCSI Channels  
Channel information will be displayed.  
Press or to select a channel. Press  
CH0=Host PID=0  
SID=NA SXF=20.0M  
ENT on  
a
channel you wish the  
terminator mode changed.  
Set SCSI Channel  
Terminator  
..  
Press or to select “Set SCSI  
Channel Terminator,” then press ENT.  
Front Panel Operation  
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Its current status will be displayed on  
the LCD. Press ENT to continue.  
SCSI Terminator  
Enabled  
..  
Press ENT again for two seconds to  
change the terminator mode to the  
alternate setting.  
CHL=0 Disable  
Terminator  
?
IMPORTANT!  
You can use terminator jumpers on the controller board to control SCSI  
bus termination of the SentinelRAID series controllers. When using  
jumpers to control, firmware termination setting must be disabled. To  
disable SCSI termination of a SCSI bus, the associated terminator jumpers  
must be left open, and firmware setting must be disabled.  
Setting Transfer Speed  
Transfer speed refers to the SCSI bus speed in synchronous mode.  
Asynchronous mode is also available in this option setting. In  
Ultra/ Ultra Wide SCSI, the maximum synchronous speed is  
20.8Mhz.  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Channels  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
Channel information will be displayed.  
Press or to select a channel. Press  
ENT on the channel you wish the  
transfer speed changed.  
CH0=Host PID=0  
SID=NA SXF=80.0M  
Set Transfer  
Speed  
Press or to select “Set Transfer  
Speed," then press ENT.  
..  
The current speed of this SCSI channel  
will be displayed. Press or to  
select the desired speed, then press  
ENT for two seconds to confirm.  
CHL=0 Clk=80.0M  
Change to=40.0M?  
IMPORTANT!  
Every time you change the Transfer Speed, you must reset the controller  
for the changes to take effect.  
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Setting Transfer Width  
The controller supports 8-bit SCSI and 16-bit SCSI. Enable “Wide  
Transfer” to use the 16-bit SCSI function. Disabling “Wide Transfer”  
will limit the channel transfer speed to 8-bit SCSI.  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Channels  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
Channel information will be displayed.  
Press or to browse through the  
channels. Press ENT on the channel  
you wish the transfer width changed.  
CH0=Host PID=0  
SID=NA SXF=20.0M  
Set Transfer  
Press or to select “Set Transfer  
Width," then press ENT.  
Width  
..  
..  
The current mode will be displayed.  
Press ENT to continue.  
Wide Transfer  
Enabled  
Press ENT again for two seconds.  
Disable  
Wide Transfer ?  
IMPORTANT!  
Every time you change the SCSI Transfer Width, you must reset the  
controller for the changes to take effect.  
Viewing and Editing SCSI Target - Drive Channel  
Press ENT for two seconds to enter the  
View and Edit  
SCSI Channels  
Main Menu. Press or to select  
"View and Edit SCSI Channels," then  
press ENT.  
CH1=Drive PID=7  
SID=NA SXF=20.0M  
SCSI channel information will be  
displayed on the LCD. Press ENT on  
the drive channel you wish the SCSI ID  
changed.  
View and Edit  
SCSI Target ..  
Front Panel Operation  
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Press or to select “View and Edit  
SCSI Target,” then press ENT.  
Press or to select a SCSI target,  
then press ENT.  
SCSI Target  
CHL=1 ID=0  
..  
Slot Number  
Slot Assignment  
Default No Set..  
To set the Slot number of the SCSI  
target, choose “Slot Assignment," then  
press ENT. The current slot number  
will be displayed.  
Press or to change the slot  
number, then press ENT for two  
seconds.  
Slot Assignment  
Set to  
# 9 ?  
Maximum Synchronous Transfer Clock  
Press or to select a SCSI target,  
then press ENT.  
SCSI Target  
CHL=1 ID=0  
..  
To set the maximum synchronous  
clock of this SCSI target, choose “Max.  
Synchronous Xfer Clock," then press  
ENT. The current clock setting will be  
displayed on the LCD.  
Max Synchronous  
Xfer Clock# 12..  
Period Factor  
Press or to change the clock, then  
press ENT for two seconds.  
Def= 12 to  
?
--  
Maximum Transfer Width  
SCSI Target  
CHL=1 ID=0  
..  
..  
Press or to select a SCSI target,  
then press ENT.  
To set the maximum transfer width of  
this SCSI target, choose “Max. Xfer  
Narrow Only” or “Max. Xfer Wide  
Supported,” then press ENT. The  
Max Xfer Wide  
Supported  
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current clock setting will be displayed  
on the LCD.  
Max Xfer Narrow  
Only  
Press ENT for two seconds to change  
the setting.  
?
Parity Check  
SCSI Target  
Press or to select a SCSI target,  
then press ENT.  
CHL=1 ID=0  
..  
..  
Choose “Parity Check," then press  
ENT. The current clock setting will be  
displayed on the LCD.  
Parity Check  
Enabled  
Press ENT for two seconds to change  
the setting.  
Disable  
Parity Checking?  
Disconnecting Support  
SCSI Target  
Press or to select a SCSI target,  
then press ENT.  
CHL=1 ID=0  
Disconnect  
..  
Choose “Disconnect Support," then  
press ENT. The current clock setting  
will be displayed on the LCD.  
Support Enabled  
Press ENT for two seconds to change  
the setting.  
Disable Support  
Disconnect  
?
Maximum Tag Count  
Press or to select a SCSI target,  
then press ENT.  
SCSI Target  
CHL=1 ID=0  
..  
Choose “Max Tag Count," then press  
ENT. The current clock setting will be  
displayed on the LCD.  
Max Tag Count:  
Default( 32) ..  
Press or to change the setting,  
then press ENT for two seconds to  
change the setting.  
Tag Cur=32  
Set to:Default ?  
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IMPORTANT!  
Disabling the Maximum Tag Count will disable the internal cache of this  
SCSI drive..  
Restore to Default Setting  
Press or to select a SCSI target,  
then press ENT.  
SCSI Target  
CHL=1 ID=0  
..  
Restore to  
Default Setting.  
Choose “Restore to Default Setting,"  
then press ENT.  
Press ENT again for two seconds to  
restore the SCSI targets default  
settings.  
Restore to  
Default Setting?  
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5.13 System Functions  
Choose “System Functions” in the main menu, then press ENT.  
Press or to select a submenu, then press ENT.  
Mute Beeper  
When the controllers beeper has been  
activated, choose “Mute beeper," then  
press ENT to turn the beeper off  
temporarily for the current event. The  
beeper will still activate on the next event.  
Mute Beeper  
..  
Change Password  
Use the controllers password to protect the system from  
unauthorized entry. Once the controllers password is set,  
regardless of whether the front panel, the RS-232C terminal interface  
or the RAIDWatch Manager is used, the user can only configure and  
monitor the RAID controller by providing the correct password.  
IMPORTANT!  
The controller requests a password whenever user is entering the main  
menu from the initial screen or a configuration change is made. If the  
controller is going to be left unattended, the “Password Validation  
Timeout” should be set to “Always Check.”  
Controller password and controller name share a 16-character space. The  
maximum number of characters for controller password is 15. If 15  
characters are used for a controller name, there will be only one character  
left for controller password and vice versa..  
Changing Password  
To set or change the controller password,  
press or to select “Change  
Password,” then press ENT.  
Change Password  
..  
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If a password has previously been set, the  
controller will ask for the old password  
first. If password has not yet been set, the  
controller will directly ask for the new  
password. The password can not be  
replaced unless a correct old password is  
provided.  
Old  
Password  
..  
Re-Ent Password  
..  
Press or to select a character, then  
press ENT to move to the next space. After  
entering all the characters (alphabetic or  
numeric), press ENT for two seconds to  
confirm. If the password is correct, or  
there is no preset password, it will ask for  
the new password. Enter the password  
again to confirm.  
Change Password  
Successful  
Disabling Password  
To disable or delete the password, press ENT on the fist flashing  
digit for two seconds when requested to enter a new password. The  
existing password will be deleted. No password checking will occur  
when entering the Main Menu from the Initial screen or making  
configuration.  
Reset Controller  
Reset This  
Controller  
To reset the controller without powering  
off the system, Press or to “Reset  
Controller,” then press ENT. Press ENT  
again for two seconds to confirm. The  
controller will now reset.  
..  
?
Reset This  
Controller  
Shutdown Controller  
Shutdown This  
Controller  
Before powering off the controller,  
unwritten data may still reside in cache  
memory. Use the “Shutdown Controller”  
..  
?
function to flush the cache content. Press Shutdown This  
Controller  
or to “Shutdown Controller,” then  
press ENT. Press ENT again for two  
seconds to confirm.  
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The controller will now flush the cache ShutdownComplete  
Reset Ctlr?  
memory. Press ENT for two seconds to  
confirm and reset the controller or power  
off the controller.  
Controller Maintenance  
For Controller Maintenance functions, please refer to Appendix C.  
Saving NVRAM to Disks  
You can choose to backup your controller-dependent configuration  
information to disk. We strongly recommend using this function to  
save configuration profile whenever a configuration change is made.  
The information will be distributed to every logical drive in the  
RAID system. If using the RAIDWatch manager, you can save your  
configuration data as a file to a computer system drive.  
A RAID configuration of drives must exist for the controller to write  
NVRAM content onto it.  
From the main menu, choose “System  
Functions.” Use arrow keys to scroll  
down and select “Controller  
Controller  
Maintenance ..  
Maintenance,” “Save NVRAM to Disks,”  
then press ENT. Press ENT for two  
seconds on the message prompt, “Save  
NVRAM to Disks?”.  
Save NVRAM  
To Disks  
?
A prompt will inform you that NVRAM information has been  
successfully saved.  
Restore NVRAM from Disks  
Once you want to restore your NVRAM information from what you  
previously saved onto disk, use this function to restore the  
configuration setting.  
From the main menu, choose “System  
Functions.” Use arrow keys to scroll  
down and select “Controller  
Restore NVRAM  
from Disks  
?
Maintenance,” “Restore NVRAM from  
Disks..,” and then press ENT. Press ENT  
for two seconds to confirm.  
A prompt will inform you the controller NVRAM data has been  
successfully restored from disks.  
Front Panel Operation  
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5.14 Controller Parameters  
Controller Name  
Select “View and Edit Config Parms” from  
the main menu. Choose “View and Edit  
Configuration parameters,” “Controller  
Parameters," then press ENT. The current  
name will be displayed. Press ENT for two  
seconds and enter the new controller name  
by using or . Press ENT to move to  
another character and then press ENT for  
two seconds on the last digit of controller  
name to complete the process.  
Controller Name:  
_ _ _ _  
Enter Ctlr Name:  
LCD Title Display Controller Name  
Choose “View and Edit Configuration  
LCD Title Disp –  
parameters,” “Controller Parameters,” Controller Logo?  
then press ENT. Use or to choose to  
display the embedded controller logo or  
any given name on the LCD initial screen.  
LCD Title Disp –  
Controller Name?  
Password Validation Timeout  
Choose “View and Edit Configuration  
parameters,” “Controller Parameters,”  
PasswdValidation  
Timeout-5 mins..  
then press ENT.  
Select “Password  
Validation Timeout,” and press ENT.  
Press or to choose to enable a  
validation timeout from one to five  
minutes to always check. The always  
check  
timeout  
will  
disable  
any  
configuration change without entering the  
correct password.  
Controller Unique Identifier  
Choose “View and Edit Configuration  
parameters,” “Controller Parameters,"  
then press ENT. Press or to select  
Ctlr Unique  
ID-  
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“Ctlr Unique ID-,” then press ENT. Enter  
any hex number between “0” and “FFFFF”  
and press ENT to proceed.  
Enter a unique ID for any RAID controller no matter it is configured  
in a single or dual-controller configuration. The unique ID is  
recognized by the controller as the following:  
1. A controller-specific identifier that helps controllers to identify  
its counterpart in a dual-active configuration.  
2. The unique ID is combined to generate a unique WWN node  
name for controllers or RAID systems using Fibre channel host  
ports. The unique node name helps to prevent host computers  
from mis-addressing the storage system during the controller  
failback/ failover processes.  
3. MAC addresses for the controllers Ethernet port that should be  
taken over by a surviving controller in the event of controller  
failure.  
Controller Date and Time  
This submenu is only available for controllers or subsystems that  
come with a real-time clock on board.  
Time Zone  
View and Edit  
Config Parms  
Choose “View and Edit Configuration  
parameters,” “Controller Parameters,"  
then press ENT. Press or to scroll  
down and select “Set Controller Date  
and Time”, then press ENT.  
Controller  
Parameters  
..  
Set Controller  
Date and Time ..  
The controller uses GMT (Greenwich Mean Time), a 24-hours clock.  
To change the clock to your local time zone, enter the hours later  
than the Greenwich mean time following a plus (+) sign. For  
example, enter “+9” for Japanese time zone.  
Time Zone  
Choose “Time Zone” by pressing ENT.  
..  
Front Panel Operation  
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Use the key to enter the plus sign  
and the key to enter numeric  
representatives.  
GMT +08:00  
-
Date and Time  
Date and Time  
Use your arrow keys to scroll down and  
select “Date and Time” by pressing  
ENT. Use your arrow keys to select  
and enter the numeric representatives  
in the following order: month, day,  
hour, minute, and the year.  
..  
[MMDDhhmm[YYYY]]  
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5.15 SCSI Drive Utilities  
View and Edit  
SCSI Drives  
From the “View and Edit SCSI Drives”  
menu, select the drive that the utility is  
to be performed on; then press ENT.  
Select “SCSI Drive Utilities; then press  
ENT. Choose either “SCSI Drive Low-  
level Format” or “Read/ Write Test”.  
C=1 I=1 8683MB  
NEW DRV SEAGATE  
SCSI Drives  
Utilities ..  
These options are not available for  
drives already configured in a logical  
configuration, and can only be  
performed before a reserved space is  
created on drive.  
Drive Read/Write  
Test  
..  
SCSI Drive Low-level Format  
Drive Low-Level  
Format ..  
Choose “SCSI Drive Low-level Format”  
and confirm by selecting Yes.  
IMPORTANT!  
Do not switch the controller’s and/or disk drive’s power off during the  
Drive Low-level Format. If any power failure occurs during a drive low-  
level format, the formatting must be started over again when power  
resumes.  
All of the data stored in the disk drive will be destroyed during a low-level  
format.  
The disk drive on which a low-level disk format will be performed cannot be  
a spare drive (local or global) nor a member drive of a logical drive. The  
"SCSI Drive Low-level Format" option will not appear if the drive’s status  
is not stated as a "New Drive" or a "Used Drive".  
Front Panel Operation  
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SCSI Drive Read/Write Test  
Drive Read/Write  
From the “View and Edit SCSI Drives”  
menu, select a new or used drive that  
the utility is to be performed on; then  
Test  
..  
Auto Reassign  
Disabled  
press ENT.  
Select “SCSI Drive  
..  
Utilities;" then press ENT. Choose  
“Read/ Write Test” and press ENT.  
Abort When Error  
Occur-Enabled  
Pressor to select and choose to  
enable/ disable the following options:  
1. "Auto Reassign Bad Block;  
2. Abort When Error Occurs;  
Drive Test for  
Read and Write..  
3. Drive Test for - Read Only/ Read  
and Write.  
Execute Drive  
Testing  
..  
When finished with configuration,  
select "Execute Drive Testing" and  
press ENT to proceed.  
The Read/ Write test progress will be  
indicated as a percentage.  
Drv Testing 23%  
Please Wait !  
You may press ESC and select  
"Read/ Write Test" later and press or  
to select to "View Read/ Write  
Testing Progress" or to "List Current  
Bad Block Table." If you want to stop  
testing the drive, select "Abort Drive  
Testing" and press ENT to proceed.  
View Read/Write  
Test Progress ..  
List Current  
Bad Block Table.  
Abort Read/Write  
Testing  
..  
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Chapter  
6
Terminal Screen Messages  
6.1  
The Initial Screen  
Cursor Bar:  
Move the cursor bar to a desired item, then  
press [ENTER] to select  
Controller Name:  
Transfer Rate Indicator  
Gauge Range:  
Identifies type of controller or a preset name  
Indicates the current data transfer rate  
Use + or - keys to change the gauge range in  
order to view the transfer rate indicator  
Cache Status:  
Write Policy  
Date & Time:  
Indicates current cache status  
Indicates current write-caching policy  
Current system date and time, generated by  
controller real time clock  
PC Graphic (ANSI Mode): Enters the Main Menu and operates in ANSI  
mode  
Terminal (VT-100 Mode):  
Enters the Main Menu and operates in VT-100  
mode  
PC Graphic (ANSI+Color  
Mode):  
Enters the Main Menu and operates in ANSI  
color mode  
Show Transfer Rate+Show Press [ENTER] on this item to show the cache  
Cache Status:  
status and transfer rate  
6-1  
Terminal Screen Messages  
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6.2  
Main Menu  
Use the arrow keys to move the cursor bar through the menu items, then press  
[ENTER] to choose a menu, or [ESC] to return to the previous menu/ screen.  
In a subsystem or controller head where battery status can be detected, battery  
status will be displayed at the top center. Status will be stated as Good, Bad, or  
several “+ ” (plus) marks will be used to indicate battery charge. A battery  
fully-charged will be indicated by five plus mark.  
When initializing or scanning an array, the controller displays progress  
percentage on the upper left corner of the configuration screen. “i” indicates  
array initialization. “s” stands for scanning process. The following number  
indicates logical drive number.  
6.3  
Quick Installation  
Type Q or use the ↑ ↓ keys to select "Quick installation", then press [ENTER].  
Choose Yes to create a logical drive.  
All possible RAID levels will be displayed. Use the ↑ ↓ keys to select a RAID  
level, then press [ENTER]. The assigned spare drive will be a Local Spare Drive,  
not a Global Spare Drive.  
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The controller will start initialization and automatically map the logical drive to  
LUN 0 of the first host channel.  
6-3  
Terminal Screen Messages  
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6.4  
Logical Drive Status  
LG  
Logical Drive number  
P0: Logical Drive 0 managed by the Primary Controller  
S0: Logical Drive 0 managed by the Secondary Controller  
The Logical volume to which this logical drive belongs  
Controller-generated unique ID  
LV  
ID  
RAID  
RAID level  
SIZE (MB)  
RAID  
Capacity of the Logical Drive  
RAID Level  
Size(MB)  
Status 1  
Capacity of the Logical Drive  
Logical Drive Status – Column 1  
The logical drive is in good condition  
GOOD  
DRV FAILED  
CREATING  
A drive member failed in the logical drive  
Logical drive is being initiated  
DRV ABSENT  
INCOMPLETE  
One of its member drives cannot be detected  
Two or more drives failed in the logical drive  
Status 2  
Status 3  
Logical Drive Status – Column 2  
Initializing drives  
I
A
E
Adding drive(s)  
Expanding logical drive  
Logical Drive Status – Column 3  
Rebuilding the logical drive  
R
P
Regenerating array parity  
Logical Drive Status – Stripe size  
Default  
Column O  
N/A  
2
3
4
5
4KB  
6
7
8
64KB  
8KB  
128KB  
256KB  
16KB  
32KB  
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Column C  
Logical Drive Status – Write Policy setting  
B
Write-back  
T
Write-through  
#LN  
#SB  
Total drive members in the logical drive  
Standby drives available for the logical drive. This  
includes all the spare drives (local spare, global spare)  
available for the specific logical drive  
#FL  
Number of Failed member(s) in the logical drive  
Logical drive name (user configurable)  
Name  
6.5  
Logical Volume Status  
LV  
ID  
Logical Volume number.  
P0: Logical Volume 0 managed by the Primary Controller  
S0: Logical Volume 0 managed by the Secondary Controller  
Logical Volume ID number (controller randomly generated)  
Size(MB) Capacity of the Logical Volume  
#LD  
The number of Logical Drive(s) included in this Logical Volume  
6-5  
Terminal Screen Messages  
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6.6 SCSI Drive Status  
Slot  
Chl  
Slot number of the drive;  
“S” indicates this is the drive used for passing through SES  
signals  
The drive channel where the drive is connected  
X<Y> indicates two channels are configured in a dual-loop  
The channel ID assigned to this drive  
ID  
Size (MB)  
Speed  
Drive capacity  
XxMB Maximum transfer rate of drive channel interface  
Async The drive is using asynchronous mode.  
LG_DRV  
Status  
X
The drive is a drive member of logical drive x.  
If the Status column shows “STAND-BY, the drive  
is a Local Spare of logical drive x.  
Global The SCSI drive is a Global Spare Drive  
INITING  
Processing array initialization  
The drive is in good condition  
Processing Rebuild  
ON-LINE  
REBUILD  
STAND-BY  
Local Spare Drive or Global Spare Drive. The  
Local Spare Drives LG_DRV column will show  
the logical drive number. The Global Spare  
Drives LG_DRV column will show “Global”.  
NEW DRV  
USED DRV  
A new drive has not been configured to any  
logical drive or as a spare drive  
An used drive that is not a member of any  
logical drive or configured as spare  
BAD  
Failed drive  
ABSENT  
MISSING  
SB-MISS  
Drive does not exist  
Drive once existed, but is missing now  
Spare drive missing  
Vendor and  
Product ID  
The vendor and product model information of  
the drive  
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6.7  
SCSI Channel’s Status  
SCSI channel number  
Channel mode  
Chl  
Mode  
RCCom  
Host  
Redundant controller communication channel  
Host Channel mode  
Drive Channel mode  
Drive  
IDs managed by the Primary Controller  
PID  
*
Multiple IDs were applied (Host Channel mode only)  
(ID  
Host channel:  
number)  
Specific IDs managed by the Primary Controller for host  
LUN mapping  
Drive channel:  
Specific ID reserved for the channel processor on the  
Primary controller  
IDs managed by the Secondary Controller  
SID  
*
Multiple IDs were applied (Host Channel mode only)  
(ID  
Host channel:  
number)  
Specific IDs managed by the Secondary Controller for  
host LUN mapping  
Drive channel:  
Specific ID reserved for the channel processor on the  
Secondary controller; used in redundant controller mode  
NA  
No SCSI ID applied  
Default SCSI bus synchronous clock:  
DefSynClk  
??.?M  
The default setting of the channel is ??.? MHz in  
Synchronous mode.  
Async.  
The default setting of the channel is Asynchronous mode.  
Default SCSI Bus Width:  
DefWid  
S
Wide  
16-bit SCSI  
8-bit SCSI  
Narrow  
Signal:  
S
L
F
Single-ended  
LVD  
Fibre  
6-7  
Terminal Screen Messages  
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Terminator Status:  
Term  
On  
Terminator is enabled.  
Off  
Diff  
Terminator is disabled.  
The channel is a Differential channel. The terminator can  
only be installed/ removed physically.  
Current SCSI bus synchronous clock:  
CurSynClk  
??.?M  
The default setting of the SCSI channel is ??.? MHz in  
Synchronous mode.  
Async.  
(empty)  
The default setting of the SCSI channel is Asynchronous  
mode.  
The default SCSI bus synchronous clock has changed.  
Reset the controller for the changes to take effect.  
Current SCSI Bus Width:  
CurWid  
Wide  
16-bit SCSI  
8-bit SCSI  
Narrow  
(empty)  
The default SCSI bus width has changed. Reset the  
controller for the changes to take effect.  
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6.8  
Controller Voltage and Temperature  
Controller voltage and temperature monitoring  
Choose from main menu “View and Edit Peripheral Devices,” and press  
[ENTER].  
From the submenu, choose “Controller Peripheral Device  
Configuration,” “View Peripheral Device Status”, then press [ENTER].  
The current specimens of voltage and temperature detected by the controller  
will be displayed on screen and will be stated as normal or out of order.  
6-9  
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6.9  
Viewing Event Logs on the Screen  
There may be a chance when errors occur and you may want to trace down the  
record to see what has happened to your system. The controllers event log  
management will record all the events from power on, it can record up to 1,000  
events. Powering off or resetting the controller will cause an automatic deletion  
of all the recorded event logs. To view the events logs on screen, choose from  
main menu “view and edit Event logs” by pressing [ENTER].  
The controller can store up to 1000 event logs for use in modifying the  
configuration with reference to the present time shown on the upper left of the  
configuration screen and the time when the events occurred.  
The “P” or “S” icon on the right indicates which one of the controllers (Primary  
or Secondary) issued an event in a dual-controller configuration.  
To clear the saved event logs, scroll the cursor down to the last event and press  
[ENTER].  
Choose Yes to clear the recorded event logs.  
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Chapter  
7
Terminal Operation  
7.1  
Power on RAID Enclosure  
Hardware installation should be completed before powering on  
your RAID enclosure. Drives must be configured and the controller  
properly initialized before host computer can access the storage  
capacity. The configuration and administration utility resides in  
controller's firmware.  
Open the initial terminal screen: use arrow keys to move cursor bar  
through menu items, then press [ENTER] to choose the terminal  
emulation mode, and [ESC] to return to the previous menu/ screen.  
7.2  
Caching Parameters  
Optimization Modes  
Mass storage applications can be roughly categorized into two as  
database and video/ imaging, according to its read/ write  
characteristics. To optimize the controller for these two categories,  
the controller has two embedded optimization modes with  
controller behaviors adjusted to different read/ write parameters.  
They are the “Optimization for Random I/ O” and the  
“Optimization for Sequential I/ O.”  
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Limitations:  
There are limitations on the use of optimization modes.  
1. You can select the stripe size of each array (logical drive) during  
the initial configuration. However, changing stripe size is only  
recommended for experienced engineers who have tested the  
effects tuning stripe sizes for different applications.  
2. The array stripe size can only be changed during the initial  
configuration process.  
3. Once the controller optimization mode is applied, access to  
different logical drives in a RAID system will follow the same  
optimized pattern. You can change the optimization mode later  
without having to re-organize your array.  
Database and Transaction-based Applications:  
This kind of applications usually include SQL server, Oracle server,  
Informix, or other data base services. These applications keep the  
size of each transaction down to the minimum, so that I/ Os can be  
rapidly processed. Due to its transaction-based nature, these  
applications do not read or write a bunch of data in a sequential  
order. Access to data occurs randomly. The transaction size usually  
ranges from 2K to 4K. Transaction performance is measured in  
“I/ Os per second” or “IOPS.”  
Video Recording/Playback and Imaging Applications:  
This kind of applications usually includes video playback, video  
post-production editing, or other applications of the similar nature.  
These applications have the tendency to read or write large files  
from and into storage in a sequential order. The size of each I/ O  
can be 128K, 256K, 512K, or up to 1MB. The efficiency of these  
applications is measured in “MB/ Sec.”  
When an array works with applications such as video or image  
oriented applications, the application reads/ writes from the drive as  
large-block, sequential threads instead of small and randomly  
accessed files.  
The controller optimization modes have read-ahead buffer and  
other R/ W characteristics tuned to obtain the best performance for  
these two major application categories.  
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Optimization Mode and Stripe Size  
Each controller optimization mode has preset values for the stripe  
size of arrays created in different RAID levels. If you want a  
different value for your array, you may change the controller  
optimization mode, reset the controller, and then go back to create  
the array. Once the array is created, stripe size can not be  
changed.  
Using the default value should be sufficient for most applications.  
Opt. for Sequential I/O  
Opt. for Random I/O  
RAID0  
RAID1  
RAID3  
RAID5  
128  
128  
16  
32  
32  
4
128  
32  
Optimization for Random or Sequential I/O  
Choose “Optimization for Random I/ O” or “Optimization for  
Sequential I/ O,” then press [ENTER].  
The “Random” or  
“Sequential” dialog box will appear, depending on the option you  
have selected. Choose Yes in the dialog box that follows to confirm  
the setting.  
Write-Back/Write-Through Cache Enable/Disable  
Choose “Caching Parameters”, then press [ENTER]. Select “Write-  
Back Cache,” then press [ENTER]. “Enabled” or “Disabled” will  
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display the current setting with the Write-Back caching. Choose Yes  
in the dialog box that follows to confirm the setting.  
The Write-through mode is safer if your controller is not configured  
in a redundant pair and there is no battery backup.  
Write-back caching can dramatically improve write performance by  
caching the unfinished writes in memory and let them be committed  
to drives in a more efficient manner. In the event of power failure, a  
battery module can hold cached data for days. In the event of  
controller failure, data cached in the failed controller has an exact  
replica on its counterpart controller and therefore remains intact.  
IMPORTANT!  
The original 512GB threshold on array optimization mode is canceled. If the  
size of an array is larger than 16TB, only the optimization for sequential I/O  
can be applied. Logical drives of this size are not practical; therefore, there is  
actually no limitation on the optimization mode and array capacity.  
Every time you change the Caching Parameters, you must reset the  
controller for the changes to take effect.  
In the redundant controller configuration, write-back will only be applicable  
when there is a synchronized cache channel between partner controllers.  
7.3  
Viewing the Connected Drives  
Prior to configuring disk drives into a logical drive, it is necessary to  
understand the status of physical drives in your enclosure.  
Use arrow keys to scroll down to “View and Edit SCSI Drives.” This  
will display information of all the physical drives installed.  
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Drives will be listed in the table of “View and Edit SCSI Drives.”  
Use arrow keys to scroll the table. You may first examine whether  
there is any drive installed but not listed here. If there is a drive  
installed but not listed, the drive may be defective or not installed  
correctly, please contact your RAID supplier.  
IMPORTANT!  
Drives of the same brand/model/capacity might not have the same block  
number.  
The basic read/write unit of a hard drive is block. If members of a logical  
drive have different block numbers (capacity), the smallest block number will  
be taken as the maximum capacity to be used in every drive. Therefore, use  
drives of the same capacity.  
You may assign a Local/Global Spare Drive to a logical drive whose  
members has a block number equal or smaller than the Local/Global Spare  
Drive but you should not do the reverse.  
7.4  
Creating a Logical Drive  
Browse through the main menu and select “View and Edit Logical  
Drive.”  
For the first logical drive on RAID, simply choose LG 0 and press  
[ENTER] to proceed. You may create as many as 128 logical drives  
from drives on any drive channel.  
When prompted to “Create Logical  
Drive?,” select Yes and press  
[ENTER] to proceed.  
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Choosing a RAID Level:  
A pull-down list of supported RAID levels will  
appear. In this chapter, RAID 5 will be used to  
demonstrate the configuration process. Choose a  
RAID level for this logical drive.  
Choosing Member Drives:  
Choose your member drive(s) from the list of available physical  
drives. The drives can be tagged for inclusion by positioning the  
cursor bar on the drive and then pressing [ENTER]. An asterisk ( )  
mark will appear on the selected physical drive(s). To deselect the  
drive, press [ENTER] again on the selected drive. The “ ” mark will  
disappear. Use ↑ ↓ keys to select more drives.  
Logical Drive Preferences:  
After all member drives have been selected, press ESC to continue  
with the next option. A list of array options is displayed.  
Maximum Drive Capacity:  
As a rule, a logical drive should be composed of drives of the same  
capacity. A logical drive can only use the capacity of each drive up  
to the maximum capacity of the smallest drive.  
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Assign Spare Drives:  
You can add a spare drive from the list of the unused drives. The  
spare chosen here is a Local spare and will automatically replace  
any failed drive in the event of drive failure. The controller will  
then rebuild data onto the replacement drive.  
A logical drive composed in a none-redundancy RAID level  
(NRAID or RAID 0) does not support spare drive rebuild.  
Disk Reserved Space  
The reserved space is a small section of disk space formatted for storing  
array configuration and RAIDWatch program. Do not change the size of  
reserved space unless you want your array to be accessed by controllers  
using older firmware.  
Logical Drive Assignments:  
If you use two controllers for a dual-active configuration, a logical  
drive can be assigned to either of the controllers to balance  
workload. The default is primary controller, press [ESC] if change is  
not preferred. Logical drive assignment can be changed any time  
later.  
Write Policy  
This sub-menu allows you to set the caching mode for this specific  
logical drive. “Default” is a neutral value that is coordinated with  
the controllers current caching mode setting, that you can see  
bracketed in the write policy status.  
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Initialization Mode  
This sub-menu allows you to set if the logical drive is immediately  
available. If the online (default) mode is used, data can be written  
onto it and you may continue with array configuration, e.g.,  
including the array into a logical volume, before the arrays  
initialization is completed.  
Stripe Size  
This option should only be changed by experienced engineers.  
Setting to an incongruous value can severely drag the  
performance. This option should only be changed when you can  
be sure of the performance gains it might bring you.  
The default value is determined by controller Optimization Mode  
setting and the RAID level used for the array.  
Press [ESC] to continue when all the preferences have been set.  
A confirm box will appear on the screen. Verify all information in  
the box before choosing “Yes” to confirm and proceed.  
If online initialization mode is applied, logical drive will first be created  
and the controller will find appropriate time to initialize the array.  
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The completion of array creation will be indicated by the above message  
prompt.  
A controller event will then prompt to indicate the logical drive  
initialization has begun. Tap [ESC] to cancel the “Notification”  
prompt and a progress indicator displays on the screen as a  
percentage bar.  
The array initialization runs in the background while you can start  
using the array or continue configuring your RAID system.  
When a fault-tolerant RAID level (RAID 1, 3, or 5) is selected, the  
controller will start initializing parity.  
Use the [ESC] key to view the status of the created logical drive.  
IMPORTANT!  
Mind that only logical drives with RAID level 1, 3 and 5 will take the time  
to initialize the logical drive. Logical drives with RAID level 0 and NRAID  
do not have the necessity to perform logical drive initialization; the drive  
initialization will be finished almost immediately.  
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7.5  
Creating a Logical Volume  
A logical volume consists of one or several logical drives. Choose  
“View and Edit logical volumes” in the main menu. The current  
logical volume configuration and status will be displayed on the  
screen.  
Choose a logical volume  
number (0-7) that has not yet been  
defined, then press [ENTER] to  
proceed. A prompt “Create Logical  
Volume?” will appear. Select “Yes”  
and press [ENTER].  
Select one or more logical drive(s) available on the list. The same as  
creating a logical drive, the logical drive(s) can be tagged for  
inclusion by positioning the cursor bar on the desired drive and then  
press [ENTER] to select. An asterisk (*) mark will appear on the  
selected drive. Press [ENTER] again will deselect a logical drive.  
Use arrow keys to select a sub-menu and make change to the  
initialization mode, write policy, or the managing controller.  
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Logical volumes can be assigned to different controllers (primary or  
secondary). Default is primary.  
Note that if a logical volume is manually assigned to a specific  
controller, all its members’ assignment will also be shifted to that  
controller.  
As all the member logical drives are selected, press [ESC] to  
continue. The confirm box displays. Choose Yes to create the  
logical volume.  
Press [ENTER] and the information of the created logical volume  
displays.  
LV:  
P0:  
S0:  
Logical Volume ID  
Logical Volume 0 managed by the primary controller  
Logical Volume 0 managed by the secondary  
controller  
ID:  
Unique ID for the logical volume, randomly  
generated by the controller  
Size:  
#LD:  
Capacity of this volume  
Number of the included members  
7.6  
Partitioning a Logical Drive/Logical  
Volume  
The process of partitioning a logical drive is the same as that of  
partitioning a logical volume. We take the partitioning of a logical  
volume for an example in the proceeding discussion.  
Please note that partitioning can be very useful when dealing with a  
very large capacity but partitioning a logical drive or logical volume  
is not a must for RAID configuration.  
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Choose the logical volume you wish to partition, then press  
[ENTER]. Choose “Partition logical volume”, then press [ENTER].  
Select from the list of undefined partitions and Press [ENTER].  
A list of partitions displays. If the logical volume has not yet been  
partitioned, all volume capacity will list as “partition 0.”  
Press [ENTER] and type the desired size for the selected partition,  
and then press [ENTER] to proceed. The remaining size will be  
automatically allotted to the next partition.  
Choose Yes to confirm when prompted to the “Partition Logical  
Volume?” message. Press [ENTER] to confirm. Follow the same  
procedure to partition the remaining capacity of your logical  
volume.  
When a partition of a logical drive/ logical volume is deleted, the  
capacity of the deleted partition will be added to the last partition.  
WARNING!  
As long as a partition has been changed, it is necessary to re-configure all  
host LUN mappings. All data in it will be lost and all the host LUN  
mappings will be removed with any change to partition capacity.  
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7.7  
Mapping a Logical Volume to Host LUN  
Select “View and Edit Host luns” in the main menu, then press  
[ENTER].  
A list of host channel/ ID combinations appears on the screen. The  
diagram above shows two host channels and each is designated  
with both a primary and a secondary ID.  
Multiple IDs on host channels are necessary for redundant controller  
configuration. Details on creating multiple IDs and changing  
channel mode will be discussed later. Choose a host ID by pressing  
[ENTER].  
Several details are noticeable here:  
1.  
A
logical group of drives (logical drive/ logical volume)  
previously assigned to the primary controller can not be  
mapped to a secondary ID. Neither can those assigned to the  
secondary controller mapped to a primary ID.  
2. For a SCSI-based controller, ID 7 is reserved for the controller  
itself. If there are two controllers, controllers might occupy ID6  
and ID7, or ID8 and ID9. Please check your system Hardware  
Manual for details on preserved IDs.  
Choose the "channel-ID" combination you wish to map, then press  
[ENTER] to proceed. Choose mapping a “Logical Drive” or a  
“Logical Volume” on the drop box.  
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1. A list of LUN entries and their respective mappings will be  
displayed. To map a host LUN to a logical volumes partition,  
select an available LUN entry (one not mapped yet) by moving  
the cursor bar to the LUN, then press [ENTER].  
2. A list of available logical volumes displays. Move the cursor bar  
to the desired logical unit, then press [ENTER].  
3. A list of available partitions will prompt. Move cursor bar to the  
desired partition, then press [ENTER].  
If you have not  
partitioned the logical volume, the whole capacity will be  
displayed as one logical partition.  
4. When prompted to “Map  
Host LUN," press [ENTER]  
to proceed. For access control over Fibre network, find in  
Chapter 8 details about "Create Host Filter Entry."  
5. When prompted to "Map Logical Volume?,” select Yes to  
continue.  
A prompt will display the  
mapping you wish to create.  
Choose Yes to confirm the  
LUN mapping you selected.  
The detail in the confirm box  
reads: partition 0 of logical  
volume 0 will map to LUN 0  
of SCSI ID 0 on host channel 0.  
Continue to map other partitions to host LUNs.  
With any of the Host ID/ LUN successfully associated with a logical  
capacity, the “No Host LUN” message in the LCD screen will  
change to “Ready.”  
If your controller has not been configured with a host channel and  
assigned with SCSI ID, please move on to section 7.12  
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7.8  
Assigning Spare Drive, Rebuild  
Settings  
Adding Local Spare Drive  
A spare drive is a standby drive automatically initiated by controller  
firmware to replace a failed drive. A spare drive must have an  
equal or larger capacity than the array members. A local spare  
should have a capacity equal or larger than the members of the  
logical drive it is assigned to. A global spare should have a capacity  
equal or larger than all physical drives in a RAID system.  
1. Choose “View and Edit SCSI Drives” on the main menu, press  
[ENTER]. Move the cursor bar to a SCSI drive that is not  
assigned to a logical drive or as a spare drive (usually indicated  
as a "New Drive"), and then press [ENTER].  
2. Choose “Add Local Spare Drive” and press [ENTER]. A list of  
logical drives displays.  
3. Move the cursor bar to a logical drive, then press [ENTER]. The  
unassigned SCSI drive will be associated with to this logical  
drive as a Local Spare.  
4. When prompted to “Add Local Spare Drive?”, choose Yes to  
confirm.  
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Adding a Global Spare Drive  
A global spare replaces the failed drive in any logical drive of a  
RAID system.  
Move cursor bar to the SCSI drive that is not a member drive or a  
spare (usually indicated as a "New Drive"), and then press  
[ENTER]. Choose “Add Global Spare Drive.” When prompted to  
“Add Global Spare Drive?”, choose Yes.  
7.9  
Viewing and Editing Logical Drive and  
Drive Members  
Choose “View and Edit Logical Drives” in the main menu. The array  
status will be displayed. Refer to the previous chapter for more  
details on the legends used in Logical Drives Status. To see the  
drive member information, choose the logical drive by pressing  
[ENTER].  
Choose “View SCSI Drives.” Drive member information will be  
displayed on the screen.  
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Deleting a Logical Drive  
Choose the logical drive you wish to delete, then press [ENTER].  
Choose “Delete logical drive.” Choose Yes when prompted to  
confirm.  
Deleting a Partition of a Logical Drive  
Choose the logical drive which has a partition you wish to delete,  
then press [ENTER]. Choose “Partition logical drive.” Partitions of  
the logical drive will be displayed in tabulated form. Move the  
cursor bar to the partition you wish to delete, then press [ENTER].  
Enter “0” on the partition size to delete the partition.  
Figure 7 - 1 Drive Space Allocated to the Last Partition  
Logical Drive  
1000MB  
Logical Drive  
1000MB  
Partition 0 - 100MB  
Partition 1 - 200MB  
The capacity of the deleted  
partitions will be added to  
the last partition.  
Partition 0 - 100MB  
Partition 1 - 300MB  
Delete  
Partition 1  
Partition 2 - 300MB  
Partition 3 - 400MB  
Partition 2 - 600MB  
400 + 200  
As illustrated above, the capacity of the deleted partition will be  
added to the last partition.  
WARNING!  
As long as a partition has been changed, it is necessary to reconfigure all  
host LUN mappings. All data kept in the partition and the host LUN  
mappings will be removed with any partition change.  
Assigning a Name to a Logical Drive  
Naming can help with identifying different arrays in a multi-array  
configuration. This function is also useful in special situations. For  
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example, when one or more logical drives have been deleted, the  
array indexing is changed after system reboot. The second logical  
drive might become the first on the list.  
Choose the logical drive you wish to assign a name, then press  
[ENTER]. Choose “logical drive name,” then press [ENTER] again.  
The current name will be displayed. You may now enter a new  
name in this field. Enter a name, then press [ENTER] to save the  
configuration.  
Rebuilding a Logical Drive  
If there is no spare drive in the system, a failed drive should be  
immediately replaced by a drive known to be good. Once the failed  
drive is replaced, the rebuild process can be manually initiated.  
If you want the controller to auto-detect a replacement drive, make  
sure you have the following items set to enabled:  
1. Periodic Drive Check Time  
2. Periodic Auto-Detect Failure Drive Swap Check Time  
These two configuration options can be found under “View and Edit  
Configuration Parameters” -> “ Drive-Side SCSI Parameters”.  
Choose the logical drive that has a failed member drive, then press  
[ENTER]. Choose “Rebuild logical drive”, then press [ENTER].  
When prompted to “Rebuild Logical Drive?,” select Yes.  
The rebuild progress will be displayed.  
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When rebuild has already started, choose “Rebuild progress” to see  
the rebuilding progress.  
IMPORTANT!  
The Rebuild function is only available when a logical drive (with RAID  
level 1, 3 or 5) has a failed member. NRAID and RAID 0 configurations  
provide no data redundancy.  
Regenerating Logical Drive Parity  
(Applies to RAID1, 3, and 5)  
If no verifying method is applied to data writes, this function can be  
often performed to verify parity blocks of a selected array. This  
function compares and recalculates parity data to correct parity  
errors.  
Choose the logical drive that you want to regenerate the parity for,  
and then press [ENTER]. Choose “Regenerate Parity,” then press  
[ENTER]. When prompted to “Regenerate Parity?”, select Yes.  
IMPORTANT!  
If a regenerating process is stopped by a drive failure, the process cannot  
restart until the logical drive is successfully rebuilt by having its failed  
member replaced.  
Media Scan  
Media Scan is used to examine drives and is able to detect the  
presence of bad blocks. If any data blocks have not been properly  
committed and are found during the scanning process, data from  
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those blocks are automatically recalculated, retrieved and stored  
onto undamaged sectors. If bad blocks are encountered on yet  
another drive during the rebuild process, the block LBA (Logical  
Block Address) of those bad blocks will be shown. If rebuild is  
carried out under this situation, rebuild will continue with he  
unaffected sectors, salvaging a majority of the stored data.  
There are two options with performing the media scan:  
1. Media Scan Priority: determines how much system resources  
will be used for drive scanning and recalculating process.  
2. Iteration Count:  
The iteration setting determines how many times the scan is  
performed. If set to the continuous, the scan will run in the  
background continuously until it is stopped by user.  
Write Policy  
The Write-Back cache setting is configurable on the per array basis.  
Setting to the default value means the array setting is coordinated with the  
controller’s general setting. The controller’s general setting option can be  
found in “View and Edit Configuration Parameters” -> “Caching  
Parameters” -> “Write-Back Cache”. Note that cached writes are lost if  
power failure should occur.  
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7.10 Viewing and Editing Host LUNs  
Viewing or Deleting LUN Mappings  
Choose the host channel and host ID combination you wish to view  
or delete.  
A list of the current LUN mapping will be displayed on the screen.  
Move the cursor bar to the LUN mapping you wish to delete, then  
press [ENTER]. Select Yes to delete the LUN mapping, or No to  
cancel.  
Edit Host-ID/WWN Name List  
This is a specific item used for systems communicating over Fibre  
host loops. Please refer to Chapter 8 Fibre Operation for more  
details.  
Pass-through SCSI Commands  
If you have primary and secondary controllers, move the cursor to  
the controller for the device that you wish to map; then press  
[ENTER]. You will be prompted to map a SCSI ID to a physical  
drive.  
WARNING!  
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Pass-through SCSI Commands are only intended to perform maintenance  
functions for a drive or device on the drive side. Do not perform any  
destructive commands to a disk drive (i.e., any commands that write data  
to a drive media). This will result in inconsistent parity among drives  
included in a logical configuration of drives. If a disk drive is a spare drive  
or a member of a logical drive, such a destructive command may cause a  
data inconsistency.  
When a drive/device is mapped to a host SCSI ID so that Pass-through  
SCSI Commands can be used, the data on that drive/device will not be  
protected by the controller. Users who employ Pass-through SCSI  
Commands to perform any write commands to drive media do so at their  
own risk.  
7.11 Viewing and Editing SCSI Drives  
Choose “View and Edit SCSI Drives” in the main menu. All drives  
attached to the drive channels will be displayed on the screen.  
Scanning New Drive  
Terminal Operation  
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If there is a drive connected after the array is started, choose a drive  
and press [ENTER]. Choose “Scan SCSI drive”, then press  
[ENTER]. The menu may vary according to the drive status.  
Choose the drive channel and ID of the drive you wish to scan, then  
press [ENTER].  
Slot Number  
Drive Entry  
These two functions are reserved for Fault Bus configuration.  
Identifying Drive  
Move the cursor bar to the drive you wish to identify, then press  
[ENTER]. Choose “Identify SCSI drive,” then choose “flash all  
drives” to flash the read/ write LEDs of all the drives in the drive  
channel. Choose Yes.  
You may also choose “flash selected drive” or “flash all But  
Selected drives” to flash the read/ write LED of the selected drive  
only, or all the drives except the selected drive. Choose Yes and  
choose an extent of time from 1 to 999 seconds.  
Deleting Spare Drive (Global / Local Spare Drive)  
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Move the cursor to a Local Spare Drive or Global Spare Drive, then  
press [ENTER]. Choose “Delete Global/ Local Spare Drive,” then  
press [ENTER] again. Choose Yes to confirm.  
NOTE:  
The spare drive you deleted or any drive you replaced from a logical unit  
will be indicated as a "used drive."  
Terminal Operation  
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7.12 Viewing and Editing SCSI Channels  
Except for those shipped in dual-redundant chassis, SCSI-based  
controllers use channel 0 as the host channel and also as the  
communications path between controllers. If redundant controller  
configuration is preferred, you may need to assign other channels as  
host. Flexibility is added for all channels can be configured as host  
or drive.  
Choose “View and Edit SCSI Channels” in the main menu. Channel  
status displays.  
Redefining Channel Mode  
For Fibre and SCSI-based controllers, all channels can be operated in  
host or drive mode. Choose the channel you wish to change, then  
press [ENTER]. Choose “Channel Mode,” then press [ENTER]. A  
dialog box will appear asking you to confirm the change.  
IMPORTANT!  
Every time you change the channel mode, you must reset the controller for  
the change to take effect.  
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Viewing and Editing SCSI IDs - Host Channel  
Choose a host channel, then press [ENTER]. Choose “View and Edit  
SCSI ID.” A list of existing ID(s) will be displayed on the screen.  
You may then choose to add or delete an existing ID.  
Viewing and Editing SCSI IDs  
Adding a SCSI ID (Primary/Secondary Controller ID)  
In single controller mode, you should set the Secondary Controllers  
ID to “NA”. In dual-controller mode, you need to set an ID for the  
Secondary controller on each of your drive channels.  
Press [ENTER] on one of the existing IDs. Choose “Add Channel  
SCSI ID,” then choose to assign an ID for either the “Primary  
Controller” or "Secondary Controller." A list of SCSI IDs will  
appear. Choose a SCSI ID. DO NOT choose a SCSI ID used by  
another device on the same channel. The defaults are PID=8 and  
SID=9 (SCSI channel). In redundant mode, logical drives mapped to  
a primary ID will be managed by the primary controller, and vice  
versa.  
Terminal Operation  
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Deleting an ID  
Choose the SCSI ID you wish to delete. Choose “Delete Channel  
SCSI ID.” The dialog box “Delete Primary/ Secondary Controller  
SCSI ID?” will appear. Select Yes, then press [ENTER] to confirm.  
IMPORTANT!  
Every time you change a channel ID, you must reset the controller for the  
changes to take effect.  
The default SCSI ID of the primary controller (single controller  
configuration) on a host channel is 0, on a Drive channel is 7.  
If only one controller exists, you must set the Secondary Controller’s ID to  
“NA.” If a secondary controller exists, you need to set a secondary ID on  
host and drive channels.  
Multiple target IDs can be applied to the Host channels while each Drive  
channel has only one or two IDs (in redundant mode).  
At least a controller’s ID has to present on each channel bus.  
Setting a Primary Controller’s SCSI ID - Drive Channel  
Choose a drive channel, then press [ENTER]. Choose “Primary  
Controller SCSI ID.” A list of channel IDs displays. Choose an ID.  
The dialog box “Change Primary Controller SCSI ID?” displays.  
Select Yes, then press [ENTER].  
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For more details on ID settings in redundant mode, please refer to  
Chapter 10.  
Setting a Secondary Controller’s SCSI ID - Drive Channel  
Choose a Drive channel, then press [ENTER]. Choose “Secondary  
Controller SCSI ID.” A list of channel IDs displays. Assign an ID to  
the chip processor of the secondary controllers drive channel.  
Choose an ID. The dialog box “Change Secondary Controller SCSI  
ID?” will appear. Select Yes, then press [ENTER].  
Setting Channel Terminator  
Choose the channel you wish the terminator enabled or disabled,  
then press [ENTER]. Choose “SCSI Terminator”, then press  
[ENTER]. A dialog box will appear. Choose Yes, then press  
[ENTER]. Terminator can also be enabled by switch jumpers, please  
refer to the controller hardware manual for more details.  
Setting a Transfer Speed  
Drive Channel  
Terminal Operation  
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Host Channel  
Move the cursor bar to a channel, then press [ENTER]. Choose  
“Sync Transfer Clock”, then press [ENTER]. A list of the clock  
speed will appear. Move the cursor bar to the desired speed and  
press [ENTER]. A dialog box “Change Sync Transfer Clock?” will  
appear. Choose Yes to confirm.  
IMPORTANT!  
Every time you change the SCSI Transfer Speed, you must reset the  
controller for the changes to take effect.  
Setting the Transfer Width  
Move the cursor bar to a channel, then press [ENTER]. Select “Wide  
Transfer,” then press [ENTER]. A dialog box “Disable Wide  
Transfer?” or “Enable Wide Transfer?” will appear. Choose Yes to  
confirm.  
IMPORTANT!  
Every time you change the SCSI Transfer Width, you must reset the  
controller for the changes to take effect.  
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Viewing and Editing SCSI Target / Drive Channel  
Move the cursor bar to a Drive channel, then press [ENTER]. Select  
“View and Edit SCSI Target,” then press [ENTER].  
A list of all the SCSI targets and their current settings will appear.  
Press [ENTER] on a SCSI target and a menu list will appear on the  
screen.  
NOTE:  
It is only recommended to alter the SCSI target settings when adjustments  
should be made to specific devices on a drive channel. You may change the  
SCSI parameters for specific drives when mixing different drives or  
connecting other SCSI device like a CD-ROM on a drive channel. Please  
note that neither mixing drives nor connecting CD-ROM is recommended  
for the controller.  
Slot Number  
Choose “Slot Number”, then press [ENTER]. Enter a slot number,  
then press [ENTER] again.  
This setting is reserved for the "Fault-Bus" option.  
Terminal Operation  
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Maximum Synchronous Transfer Clock  
Choose “Maximum Sync. Xfer Clock,” then press [ENTER]. A  
dialog box will appear on the screen. Enter the clock, then press  
[ENTER].  
Maximum Transfer Width  
Choose “Maximum Xfer Width”, then press [ENTER]. Choose Yes  
in the dialog box to confirm the setting.  
Parity Check  
Choose “Parity Check.” Choose Yes in the dialog box that follows to  
confirm the setting.  
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Disconnecting Support  
Choose “Disconnect Support.” Choose Yes in the dialog box that  
follows to confirm the setting.  
Maximum Tag Count  
Choose “Maximum Tag Count,” then press [ENTER]. A list of  
available tag count numbers will appear. Move the cursor bar to a  
number, then press [ENTER]. Choose Yes in the dialog box that  
follows to confirm the setting.  
IMPORTANT!  
Disabling the Maximum Tag Count will disable the internal cache of a  
SCSI drive.  
Data Rate  
This option is available in the drive channel configuration menus of  
Fibre, ATA, or SATA-based subsystems. Default is “AUTO” and  
Terminal Operation  
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should work fine with most drives. Changing this setting is not  
recommended unless some particular bus signal issues occur.  
All SATA/ ATA-based system connects only one drive per  
SATA/ ATA channel. This helps to avoid single drive failure from  
affecting other drives. The maximum mechanical performance of  
todays drives can reach around 30MB/ sec (sustained read). This is  
still far below the bandwidth of a drive channel bus. Setting the  
SATA/ ATA bus speed to a lower value can get around some  
problems, but will not become a bottleneck to system performance.  
Mind that the SATA/ ATA speed is the maximum transfer rate of  
SATA/ ATA bus in that mode. It does not mean the drive can  
actually carry out that amount of sustained read/ write performance.  
For the performance of each drive model, please refer to the  
documentation provided by drive manufacturer.  
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7.13 System Functions  
Choose “System Functions” in the main menu, then press [ENTER].  
The System Functions menu displays. Move the cursor bar to an  
item, then press [ENTER].  
Mute Beeper  
When the controllers beeper has been activated, choose “Mute  
beeper,” then press [ENTER]. Choose “Yes” and press [ENTER] in  
the next dialog box to turn the beeper off temporarily for the current  
event. The beeper will still be activated on the next event.  
Change Password  
Use the controllers password to protect the array from  
unauthorized entry. Once the controllers password has been set,  
regardless of whether the front panel, the RS-232C terminal interface  
Terminal Operation  
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or RAIDWatch Manager is used, you can only access the RAID  
controller by providing the correct password.  
IMPORTANT!  
The controller verifies password when entering the main menu from the  
initial screen or making configuration change. If the controller is going to  
be left unattended, the “Password Validation Timeout” can be set to  
“Always Check.” Setting validation timeout to “always check” will  
protect the controller configuration from any unauthorized access.  
The controller password and controller name share a 16-character space.  
The maximum characters for the controller password is 15. When the  
controller name occupies 15 characters, there is only one character left for  
the controller password, and vice versa.  
Changing the Password  
To set or change the controller password, move the cursor bar to  
“Change Password,” then press [ENTER].  
If a password has previously been set, the controller will ask for the  
old password first. If the password has not yet been set, the  
controller will directly ask for the new password. The password can  
not be replaced unless a correct old password is provided.  
Key-in the old password, then press [ENTER]. If the password is  
incorrect, it will not allow you to change the password. Instead, it  
will display the message “Password incorrect!,” then go back to the  
previous menu.  
If the password is correct, or there is no preset password, it will ask  
for the new password.  
Setting a New Password  
Enter the desired password in the column, then press [ENTER]. The  
next dialog box will display “Re-Enter Password”. Enter the  
password again to confirm and press [ENTER].  
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The new password will now become the controllers password.  
Providing the correct password is necessary when entering the main  
menu from the initial screen.  
Disabling the Password  
To disable or delete the password, press [ENTER] in the empty  
column that is used for entering a new password. The existing  
password will be deleted. No password checking will occur when  
entering the main menu or when making configuration change.  
Reset Controller  
To reset the controller without powering off the system, move the  
cursor bar to “Reset Controller,” then press [ENTER]. Choose Yes  
in the dialog box that follows, then press [ENTER]. The controller  
will now reset as well as power-off or re-power-on.  
Shutdown Controller  
Before powering off the controller, unwritten data may still reside in  
cache memory. Use the “Shutdown Controller” function to flush the  
cache content. Move the cursor bar to “Shutdown Controller,” then  
press [ENTER]. Choose Yes in the dialog box that follows, then  
press [ENTER]. The controller will now flush the cache memory.  
For "Controller Maintenance" functions, such as "Download  
Firmware," please refer to Appendix C.  
Terminal Operation  
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7.14 Controller Parameters  
Controller Name  
Choose “View and Edit Configuration Parameters,” “Controller  
Parameters,” then press [ENTER]. The current name displays.  
Press [ENTER]. Enter a name in the dialog box that prompts, then  
press [ENTER].  
LCD Title Display Controller Name  
Choose “View and Edit Configuration Parameters,” “Controller  
Parameters,” then press [ENTER]. Choose to display the embedded  
controller logo or any given name on the LCD. Giving a specific  
name to controller can give you the ease of identification if you have  
multiple RAID systems remotely monitored.  
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Saving NVRAM to Disks  
You can choose to backup your controller-dependent configuration  
information to disks. We recommend using this function to save  
configuration information whenever a configuration change is  
made. The information will be duplicated and distributed to all  
logical configurations of drives.  
At least a RAID configuration must exist for the controller to write  
your configuration data onto it.  
From the main menu, choose “system functions.” Use arrow keys to  
scroll down and select “controller maintenance,” “save NVRAM to  
disks,” then press [ENTER].  
Choose Yes to confirm.  
A prompt will inform you that NVRAM information has been  
successfully saved.  
Restore NVRAM from Disks  
When you want to restore your NVRAM information from what you  
previously saved onto disk, use this function to restore the  
configuration information.  
From the main menu, choose “system functions.” Use arrow keys to  
scroll down and select “controller maintenance,” “restore NVRAM  
from disks,” and then press [ENTER].  
Terminal Operation  
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Press Yes to confirm.  
A prompt will notify you that the controller NVRAM data has been  
successfully restored from disks.  
Password Validation Timeout  
Choose “View and Edit Configuration parameters,” “Controller  
Parameters,” then press [ENTER]. Select “Password Validation  
Timeout,” and press [ENTER]. Choose to enable a validation  
timeout from one minute to always check. The always check  
timeout will disable any configuration change made without  
entering the correct password.  
Controller Unique Identifier  
Enter any hex number between “0” and “FFFFF” for the unique  
identifier. The value you enter MUST be different for each  
controller.  
The Controller Unique Identifier is required for configuring every  
RAID controller. The controller automatically notifies users to enter  
a unique identifier when the first logical drive is created in a dual-  
controller system.  
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Enter a unique ID for any RAID controller no matter it is configured  
in a single or dual-controller configuration. The unique ID is  
necessary for the following:  
1. A controller-specific identifier that helps controllers to identify  
its counterpart in a dual-active configuration.  
2. The unique ID is generated into a Fibre channel WWN node  
name for controllers or RAID systems using Fibre channel host  
ports. The node name is used to prevent host computers from  
mis-addressing the storage system during the controller  
failover/ failback processes.  
3. MAC addresses for the controllers Ethernet port that should be  
taken over by a surviving controller in the event of controller  
failure.  
In redundant mode, configuration data is synchronized between  
controllers. Host ports on both controllers appear with the same  
node name but each with a different port name (WWPN).  
When a controller fails and a replacement is combined as the  
Secondary controller, the node name will be passed down to the  
Secondary controller.  
The host will not acknowledge any  
differences so that controller failback is totally transparent.  
The unique identifier setting can be accessed from "View and Edit  
Configuration Parameters" "Controller Parameters" "Controller  
Unique ID."  
Terminal Operation  
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Set Controller Date and Time  
This sub-menu only appears when the controller is equipped with a  
real-time clock.  
Time Zone  
The controller uses GMT (Greenwich Mean Time), a 24-hours clock.  
To change the clock to your local time zone, enter the hours later  
than the Greenwich mean time following a plus (+) sign. For  
example, enter “+9” for Japanese time zone.  
Date and Time  
Enter time and date in its numeric representatives in the following  
order: month, day, hour, minute, and the year.  
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7.15 Drive Information  
View Drive Information  
From the “View and Edit SCSI Drives” menu, select the drive that  
the utility is to performed on, then press [ENTER]. Select “View  
drive information," then press [ENTER].  
SCSI Drive Utilities  
From the “View and Edit SCSI Drives” menu, select the drive that  
the utility is to performed on, then press [ENTER]. Select “SCSI  
Drive Utilities, then press [ENTER]. Choose either “SCSI Drive  
Low-level Format” or “Read/ Write Test.”  
Terminal Operation  
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SCSI Drive Low-level Format  
Choose “SCSI Drive Low-level Format” and confirm by selecting  
Yes.  
IMPORTANT!  
Do not switch the controller’s and/or SCSI disk drive’s power off during  
the SCSI Drive Low-level Format. If any power failure occurs during the  
formatting process, the formatting must be performed again when power  
resumes.  
All data stored in disk drives will be destroyed during the low-level  
format.  
The disk drive on which a low-level disk format will be performed cannot  
be a spare drive (local or global) nor a member of a logical drive. The  
"SCSI Drive Low-level Format" option will not appear if the drive is not  
indicated as a "New Drive" or a "Used Drive." Also, a drive formatted  
with a 256MB reserved space is also excluded from selection.  
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SCSI Drive Read/Write Test  
From the “View and Edit SCSI Drives” menu, select a new or used  
drive that the utility is to perform on; then press [ENTER]. Select  
“SCSI Drive Utilities," then press [ENTER]. Choose “Read/ Write  
Test” and press [ENTER]. You can choose to enable/ disable the  
following options:  
1. Auto Reassign Bad Block;  
2. Abort When Error Occurs;  
3. Drive Test for - Read Only/ Read and Write.  
When finished with configuration, select "Execute Drive Testing"  
and press [ENTER] to proceed.  
The Read/ Write test progress will be indicated by a status bar.  
You may press [ESC] and select "Read/ Write Test" later and choose  
either to "View Read/ Write Testing Progress" or to "List Current  
Bad Block Table." If you want to stop testing the drive, select  
"Abort Drive Testing" and press [ENTER] to proceed.  
Terminal Operation  
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Chapter  
8
Fibre Operation  
8.1  
Overview  
This chapter describes the Fibre-specific functions available since  
firmware release 3.21 and above. Optional functions have been  
implemented for operations using Fibre channel and access control  
under multiple-host environments such as Storage Area Network.  
Users familiar with Fibre channel configurations, please jump to  
section 8.5.  
Summary:  
8.2 Major Concerns:  
Things you should know before proceeding with  
configuration  
8.3 Supported Features:  
List of functionality supported by controller FC chips  
8.4 Configuration Samples:  
Configuration options for data bus setting and  
system drive mapping  
8.5 Configuration: Host and Drive Parameters  
The configuration procedures for changing  
parameters on FC host and drive channels  
8.6 Multi-Host Access Control:  
Learning how to setup the LUN Filtering function, a  
useful tool for access control in multi-host  
environments  
Fibre Operation  
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8.2  
Major Concerns  
Most of the configuration options in this chapter are directly related  
to controller redundancy. Joining two controllers into a dual-active  
pair can eliminate most possible points of failure. Configuring a  
controller pair requires careful planning and proper setup and the  
requirements can be summarized as follows:  
!
Redundant Cache Coherency Channels (RCC):  
1. RCC  
FC channels can be manually assigned as  
the dedicated communications loops, two  
are recommended for path redundancy and  
sufficient bandwidth.  
2. Drive + RCC  
Communications traffic distributed over  
drive loops  
!
!
Connection between Controllers:  
Cabling between controllers, hardware link through a  
common backplane, Fibre hub or switch (for SAN  
applications and for those models that do not have by-  
pass chips)  
Channel Mode Assignment  
According to the topological plan, your I/ O channels  
can be designated as:  
Host  
RCC paths  
Drive  
Drive + RCC  
!
Host Channel Connection Type:  
This depends on the way your RAID system is  
connected to the host computer(s). The host  
connection type can be:  
FC-AL  
Fabric (point-to-point)  
!
!
Controller Unique ID:  
This ID will be used to generate Fibre ports’ node  
names, and is necessary for addressing the controller  
during the controller failover/ failback operation.  
Dual-Loop:  
1. Drive-side dual loop provides data path  
redundancy. Firmware is capable of executing a  
load-sharing algorithm to optimize dual-loop  
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performance.  
2. Host–side dual loop is passively supported and  
requires the support of multi-path software on the  
host computer.  
Fibre Operation  
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8.3  
Supported Features  
Fibre Chip  
1Gbit Fibre Channel:  
Fibre loops (1 Gbit FC-AL) comply with the following standards:  
1. (FC-PH) X2.230:1994,  
2. (SCSI-FCP) X3.269:1996,  
3. (FC-AL-2) Project 1133-D rev.6.5,  
4. (SCSI-2) X3.131-1994,  
5. Supporting sustained 1 Gigabit/ sec (100MB/ sec) transfer rates.  
6. Each Fibre loop can be independently configured for the  
connection to host or drive.  
2Gbit Fibre Channel:  
1. Fibre Channel Arbitrated Loop (FC-AL-2) working draft, rev 6.4  
2. Fibre Channel Fabric Loop Attach (FC-FLA) working draft, rev  
2.7  
3. Fibre Channel Private Loop SCSI Direct Attach (FC-PLDA)  
working draft, rev 2.1  
4. Fibre Channel Tape (FC-TAPE) profile, T11/ 98-124vD, rev 1.13  
5. Support Fibre Channel protocol-SCSI (FCP-SCSI)  
6. Support Fibre Channel Internet protocol (IP)  
Multiple Target IDs:  
Each 2Gbit channel configured as a host loop supports multiple  
target IDs in the range of 0 to 125.  
8-4  
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Drive IDs:  
Supported ways to address a Fibre port include Hard assigned and  
Soft assigned.  
The controller supports automatic loop ID  
assignment on drive channels. A hard loop address ID can be  
assigned to disk drives by enclosure jumper setting. If the AL_PA  
configuration on drive enclosure has been set to a neutral status,  
physical IDs will be automatically assigned to drives.  
In-band Fibre and S.E.S. Support:  
"SCSI Pass-through" commands are supported over host and drive  
loops just as they are over SCSI channels. The "in-band Fibre"  
protocol  
for  
packaging  
"External  
Interface"  
protocol  
commands/ responses is supported over host Fibre loops (such as  
the RAIDWatch Manager). Drive-side S.E.S. device identification,  
monitoring and control are likewise supported over drive loops.  
Fibre Operation  
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8.4 Configuration: Host and Drive  
Parameters  
Channel Mode:  
All Fibre channels can be changed to operate as “Host,” “Drive,”  
“RCCOM,” or “Drive + RCCOM”. Choose the channel you wish to  
change its mode, then press [ENTER]. Choose “Channel Mode,”  
then press [ENTER]. A dialog box will appear asking you to  
confirm the change.  
Primary and Secondary Controller IDs:  
Select a channel by highlighting its status bar and press [ENTER].  
Each drive channel should be assigned with both a "Primary  
Controller ID" and a "Secondary Controller ID." The factory defaults  
for the primary and secondary IDs on drive loops are “119” and  
“120”.  
Drive Channel  
Host Channel  
Create host IDs on each specific host channel. Host IDs are  
designated as the “Primary controller” or “Secondary controller”  
IDs.  
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Limitation:  
1. If host connection is made in FC-AL mode, there can be a total  
of “16” of Primary and Secondary IDs.  
2. Although host connection in point-to-point mode is supported,  
problems might occur when passing IDs of the failed controller  
to its counterpart. HA failover software is required in this  
situation to redirect IO access during the controller failover  
operation.  
Redundant Controller Cache Coherency Channel  
(RCC Channel):  
A host channel can be selected and converted into a communications  
channel. To convert a drive channel, change it into host mode and  
then select "RCCOM." Details can be found in the proceeding  
discussions.  
View Channel WWN  
Port name is the unique eight-byte address assigned to a FC port.  
The controller has multiple channels (I/ O paths) and each channel is  
powered by an I/ O processor. This function allows users to inspect  
the processor's node name and port name. Some management  
software running on host computers need these names to properly  
address a storage subsystem.  
Fibre Operation  
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View Device Port Name List (WWPN)  
This function displays device port names (host adapter ID) detected  
on a host loop. Device port names will be listed here except that of  
the controller's I/ O processor.  
The HBA port names detected can be added to the "Host-ID WWN  
name list" in "View and Edit Host LUN" menu. Adding port names  
to list can speed the mapping process that follows.  
Each port name should then be assigned a nickname for ease of  
identification. This is especially the case when multiple filtering  
entries must be defined for granting or denying access to a specific  
storage unit. See the following sections for more details.  
View and Edit Fibre Drive  
Choose "View and Edit SCSI Drives" on the main menu and use the  
arrow keys to move the cursor bar through connected drives. Press  
[ENTER] to choose a drive, or [ESC] to return to the previous  
menu/ screen.  
User-Assigned ID (Scan SCSI Drive)  
Select "Scan SCSI drive" to assign an ID to drive.  
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A drive enclosure usually has drive slots pre-assigned with specific  
IDs. There are occasions when an ID needs to be assigned manually  
to a device other than an ID provided otherwise. The "set slot  
number" and the "add drive entry" functions are reserved for  
Infortrend's Fault-bus operation.  
View Drive Information  
If the selected drive belongs to a drive group that is configured in a  
dual-loop, the "Redundant Loop ID" will be displayed here.  
View and Edit Host-Side Parameters  
Fibre Operation  
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1. Fibre Channel Connection Type:  
Use the ↑ ↓ keys to scroll down to “View and Edit Configuration  
Parameters,” "Host-side SCSI Parameters," and then "Fibre  
Connection Option." A prompt will display all the options. Select  
one appropriate for your Fibre channel topology. If connection to  
host is through a Fibre hub, choose "Loop only."  
If connection to host is through a Fibre switch F_Port or directly to a  
server, choose "Point to point only." Proper selection is necessary  
and will decrease overhead on data transmission.  
A redundant controller configuration should always have its host  
connection configured in FC-AL mode. For a switched fabric  
configuration, a redundant controller system can be connected to the  
FL_ports on an FC switch and then the host computers connect to its  
F_ports.  
View and Edit Drive-Side Parameters  
2. Drive-Side Dual Loop:  
Fibre drives are usually configured in a JBOD enclosure. Through  
the enclosure backplane, these drives form one or two circuit loops.  
You may choose to assemble certain number of disk drives into a  
dual-loop configuration using two of the controller channels.  
To configure a dual-loop, connect two of the drive channels each to  
an FC-AL port on the drive enclosure (JBOD). Please refer to the  
related documents that came with your drive enclosure for the  
connection details.  
The dual-loop configuration not only doubles traffic bandwidth by  
separating the transmitting and receiving paths but also provides  
path redundancy. I/ O traffic will be continued should one data  
path fail.  
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Controller firmware automatically examines the node names and  
port names of all the connected drives once initiated. If devices on  
two different drive channels appear with the same loop ID and port  
name, controller will consider these two drive channels as a "dual  
loop."  
The dual loop configuration will be displayed as "channel <pair  
channel>." For example, channel numbers are displayed as 2<3>  
and 3<2> if channel 2 and channel 3 are configured as a dual loop.  
The data bus will be operating at the bandwidth of up to 200MB/ sec  
(1Gbit Fibre).  
Controller Unique Identifier  
A Controller Unique Identifier is required for operation with the  
Redundant Controller Configuration.  
The controller will  
automatically notify users to enter a unique identifier when the first  
logical drive is being created in a dual-controller system.  
The unique identifier will be used to generate a Fibre channel "node  
name" (WWNN). The node name is device-unique and comprised  
of information such as the IEEE company ID and this user-  
configurable identifier in the last two bytes.  
In redundant mode, the controller configuration data is  
continuously synchronized between controllers. Host ports on both  
controllers appear with the identical node names and each with a  
different port name (WWPN). When a controller fails and a  
replacement is combined, the node name will be passed down to the  
Fibre Operation  
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replacement, making the host unaware of controller replacement so  
that controller failback is totally transparent.  
Choose “View and Edit Peripheral Devices,” “Set Peripheral Device  
Entry," then enable the "Redundant Controller" configuration. You  
will be requested to enter a value for the “Controller Unique  
Identifier.” For firmware release 3.25 and above, enter a hex  
number between 0 and FFFFF. The identifier selection box will  
prompt automatically. The value you enter MUST be different for  
each controller.  
The unique identifier can also be accessed from "View and Edit  
Configuration Parameters" "Controller Parameters" "Controller  
Unique ID."  
Controller Communications over Fibre Loops  
Controllers running firmware version 3.14 and above supports  
controller communications over Fibre loops.  
There are two options with the controller communications over  
Fibre loops. Hardware configuration should be completed before  
firmware setting.  
1. Select from the main menu "View and Edit SCSI channels,"  
and configure the selected FC channels into "RCCOM  
(Redundant Controller Communication)" mode. To ensure  
the connection with data path redundancy, you may use  
two channels as the dedicated RCC loops. The dedicated  
channels should not be attached with any other device.  
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2. Communications Traffic Distributed over All Drive  
Loops: Select all drive loops and configure them as "Drive  
+
RCCOM (Drive Loops plus Redundant Controller  
Communications)." The communications traffic between  
the two controllers will be automatically distributed over  
all drive loops.  
!
!
As displayed above, channel(s) selected as the  
communications paths will be displayed as "channel  
number (C: connected)" or "channel number (D:  
disconnected)." If channels configured in a dual-loop are  
selected, channel status will be displayed as "channel  
number (pair loop; C or D)."  
If any of the communications loops should fail, the inter-  
controller traffic will be automatically shifted to the  
remaining Drive/ RCC loop(s).  
Fibre Operation  
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8.5  
Multi-Host Access Control: LUN  
Filtering  
RAID-based mapping provides access control over a Storage Area  
Network where:  
1. Servers may share common storage;  
2. File integrity becomes a problem and access contentions  
might occur;  
3. File access must be coordinated among multiple servers.  
Figure 8 - 1 Storage Pool  
RAID Storage  
Host A  
LUN0  
LUN1  
Host B  
Host C  
LUN2  
SAN  
LUN3  
Host D  
LUN4  
Host E  
LUN5  
Storage Pool  
RAID-based mapping provides the centralized management for  
host-storage access. It is derived from the concept that storage can  
be divided into manageable pieces by mapping storage units to  
different Logical Unit Numbers (LUNs). The storage can then be  
managed in the context of a LUN map. We then append filtering  
mask(s) to the LUNs making specific storage unit accessible or  
inaccessible to one or multiple host adapters (HBAs).  
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Figure 8 - 2 Host-LUN Mapping  
Creating LUN Masks  
User can configure the storage subsystem to appear as 32 LUNs per  
Fibre target ID. Each LUN can be mapped with a storage unit -a  
partition or the entire logical drive. The configuration of logical  
units depends on host applications and how many drives and drive  
channels have been employed in the storage system.  
The diagram below shows the idea of the virtual connection and the  
physical connection from host computers to drives. There can be  
many host computers connected across a storage network and a  
system administrator may want to make each storage unit available  
for certain host systems while forbidden for some others.  
Figure 8 - 3 LUN Mask  
The access control can also be implemented by filter drivers.  
However, comparing to the control by software, access control based  
on controller LUN mapping can avoid overheads on server and the  
additional I/ O latency.  
The LUN map combines Host ID (in the Fibre case, a 64-bit "port  
name;" in the SCSI case, the initiator ID) with the list of attributes of  
a LUN map that originally only consisted of the channel, target ID,  
and the LUN number.  
Fibre Operation  
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To create LUN masks, select "View and Edit Host LUNs" from the  
Main Menu, then select a host data path (channel-ID combination).  
In active-to-active mode, selecting a host channel means selecting  
either the Primary or the Secondary controller I/ O path.  
WWN Name List  
Before mapping host LUNs, you may add host adapter port names  
to a WWN name list to combine with a nickname given to each  
adapter. Names will be recorded in controller NVRAM.  
A named adapter (by location or the nature of host applications) can  
be easily identified and later combined with filtering masks.  
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Logical Unit to Host LUN Mapping  
Assign Logical Unit Numbers (LUNs) to logical units (logical  
drives/ logical volumes/ logical partitions). Select a host channel/ ID  
and then select a LUN number. Select a Host LUN and associate a  
logical unit with it.  
When a logical unit is selected, you may choose to "Map Host LUN"  
or "Create Host Filter Entry." If you select to map the logical unit  
directly to a host LUN without LUN masking, the particular logical  
unit will be accessible for all host computers connected through the  
network.  
If you want the logical unit to be accessible for some host computers  
while inaccessible for some others, choose "Create Host Filter Entry."  
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More than one filter entry can be appended to a host LUN to  
compose a more complex mapping scheme. LUN map is port name-  
oriented. You can choose to "Add from current device list" or  
"Manual(ly) add host filter entry."  
Pressing [ENTER] on "Add from current device list" will bring forth  
a list of port names detected on host loops. If you have a name list  
pre-configured, port names will appear with its nicknames. Select a  
port name by pressing [ENTER].  
Choose Yes to proceed.  
The next step is to edit Host ID/ WWN Mask. Move cursor bar  
through the menu items and press ENTER on the "Host ID/ WWN  
Mask."  
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LUN Mask (ID Range) Configuration:  
Ranges can be established by combining a basis ID with a mask  
similar to the way routing table entries are set up on a LAN/ WAN.  
If the port name ID "AND'ed" with the mask equals the basis ID  
AND'ed with the mask, then the port name ID is considered to fall  
within the range. If a default value "0xFFFFFFFFFFFFFF" is selected,  
then the port name ID must match the basis ID for the port name to  
be considered to fall within the range. "0x" means that all values are  
presented in hexadecimal.  
If, for instance,  
a
value  
"0xFFFFFFFFFFFFFC" is selected, and the basic ID is  
"0x11111111111111," port name IDs ranging from "0x….1110" to  
"0x….1113" will fall in the ID range.  
As the general rule, a host HBA's port name can be used as the basic  
ID. If a host adapter's port name is used as the basic ID and the  
default mask value, "0xFFFFFFFFFFFFFF," is applied, the host will  
fall exactly within the ID range for the port name ID AND'ed with  
mask equals the basic ID AND'ed with mask.  
Filter Type: Include or Exclude  
Filter entry can serve both ends: to include or exclude certain  
adapters from data access.  
Include: If a node's (a workstation or a server) WWN falls in an ID  
range specified as "Include," the node will be allowed to access the  
storage capacity mapped to the associated LUN. The access mode  
can be "read only" or "read/ write."  
Exclude: If a node's WWN falls in an ID range specified as  
"Exclude," the node will not be allowed to access the storage  
capacity mapped with this entry.  
Multiple ranges, or filter entries, can be established for a single  
channel, target-ID, and LUN combination. Each range can have its  
own Exclude/ Include attributes. The rules for determining whether  
a particular ID is considered as "included" or "excluded" are listed  
below:  
1. If an ID falls within one or more Include ranges and does not fall  
in any Exclude range, then it is included.  
2. If an ID falls within ANY Exclude range no matter if it also falls  
in another Include range, then it is excluded.  
3. If the ID falls in none of the ranges and there is at least one  
Include range specified, then the ID should be considered as  
excluded.  
4. If the ID falls in none of the ranges and only Exclude ranges are  
specified, then the ID is considered as included.  
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Access Mode: Read Only or Read/Write  
A particular extended LUN map can be setup with an attribute of  
"Read Only" in the event that certain hosts may need to read the  
data on the media but must not be allowed to change it. In the  
degenerate case (range only includes a single ID), different hosts can  
be mapped with completely different logical drives/ logical  
volumes/ logical partitions even when they address the same  
channel, target-ID, and LUN.  
When completed with configuring LUN mask, press [ESC] to map a  
logical unit to LUN.  
Multiple filter entries can be created for  
a
Host ID/ LUN  
combination, select the Host LUN again to enter the editing menu.  
You may continue to add more entries, to delete or edit the existing  
entries.  
Sample Configuration:  
Figure 8 - 4 LUN Filtering - Configuration Sample  
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1. Host HBA port name (WWPN) list:  
Host A = 0x…F111  
Host B = 0x…F112  
Host C = 0x…F222  
2. Controller Configuration:  
Logical drives are LD0 and LD1. LD0 is partitioned into two:  
P0 and P1.  
Filter Entry (LUN map) list  
Configuration Procedure:  
1. Create an entry list for the specific logical unit from "View and  
Edit Host LUN"\ Host Channel\ Create Host Filter Entry."  
2. Select Host Channel ID, and then select a configured logical unit  
(a logical drive, logical volume, or one of its logical partitions) to  
create the entry. The entry submenu will appear.  
3. Enter and modify the Host ID, Host ID Mask, Filter Type, and  
Access Mode.  
The exemplary entry list is shown below. Please refer to the  
diagram above:  
Entry 1: "LD0-P0, ID=0x…F111, Mask=0x…FFFE, Filter Type =  
Include, Access Mode = Read/ Write." It means Host A  
and B can read/ write P0 of LD0.  
Entry 2: "LD0-P1, ID=0x…F222, Mask=0x…FFFF, Filter Type =  
Exclude, Access Mode = Read/ Write." It means Host A  
and B can read/ write P1 of LD0, but this partition is  
inaccessible for Host C.  
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Entry 3: "LD1-P0, ID=0x…F111, Mask=0x…FFFE, Filter Type =  
Include, Access Mode = Read Only." It means P0 of LD1 is  
'Read Only ' for Host A and B.  
Entry 4: "LD1-P0, ID=0x…F222, Mask=0x…FFFF, Filter Type =  
Include, Access Mode = Read/ Write." It means Host C  
can read/ write P0 of LD1.  
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Chapter  
9
Advanced Configurations  
This chapter aims to discuss the advanced options for configuring  
and maintaining a RAID system. Each function will be given a brief  
explanation as well as a configuration sample. Terminal screens will  
be used in the configuration samples. Some of the operations  
require basic knowledge of RAID technology and the practice of  
them is only recommended for an experienced user.  
9.1  
Fault Prevention  
S.M.A.R.T.  
With the maturity of technologies like S.M.A.R.T., drive failures can  
be predictable to a certain degree. Before S.M.A.R.T., being  
recurrently notified of drive bad block reassignments may be the  
most common omen for a drive about to fail. In addition to the  
S.M.A.R.T.-related functions as will be discussed later in this section,  
a system administrator can also choose to manually perform “Clone  
Failing Drive” to a drive which is about to fail.  
System  
administrators can decide when to replace a drive showing  
symptoms of defects by a healthy drive. A system administrator  
may also replace any drive at will even when the source drive is  
healthy.  
The “Clone Failing Drive” can be performed under the following  
conditions:  
1. Replacing a failing drive either detected by S.M.A.R.T. or notified  
by the controller.  
2. Manually replacing and cloning any drive with a new drive.  
Advanced Configurations  
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9.1.1 Clone Failing Drive:  
Unlike the similar functions combined with S.M.A.R.T., the “Clone  
Failing Drive” is a manual function. There are two options for  
cloning a failing drive: “Replace after Clone” and “Perpetual  
Clone.”  
Replace after Clone:  
Data on the source drive, the drive with predicted error (or any  
selected member drive), will be cloned to a standby spare and  
replaced later by the spare. The status of the replaced drive, the  
original member drive with predicted error, will be redefined as an  
“used drive.” System administrators may replace the used drive  
with a new one, and then configure the new drive as a spare drive.  
Locate the logical drive to which the specific member drive with  
predictable errors belongs. Select the “clone failing drive” function.  
Select “Replace After Clone.” The controller will automatically start  
the cloning process using the existing “stand-by” (dedicated/ global  
spare drive) to clone the source drive (the target member drive with  
predicted errors). If there is no standby drive (local/ global spare  
drive), you need to add a new drive and configure it as a standby  
drive.  
The cloning process will begin with a notification message. Press  
[ESC] to proceed.  
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The cloning process will be indicated by a status bar.  
You may also quit the status bar by pressing [ESC] to return to the  
table of the connected drives. Select the drive indicated as  
“CLONING” by pressing [ENTER].  
Select “clone Failing drive” again to view the current status. You  
may identify the source drive and choose to “view clone progress,”  
or “abort clone” if you happen to have selected the wrong drive.  
When the process is completed, users will be notified by the  
following message.  
Perpetual Clone:  
The standby spare will clone the source drive, member drive with  
predicted errors or any selected drive, without substituting it. The  
status of the spare drive will be displayed as “clone drive” after the  
cloning process. The source drive will remain a member of the  
logical drive.  
In “View and Edit SCSI drives,” locate the member drive with  
predicted errors.  
“Perpetual Clone.”  
Select “clone Failing drive,” and choose  
The controller will automatically start the cloning process using the  
existing “stand-by” (local/ global spare drive) to clone the source  
drive (the target member drive).  
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The cloning process will begin with a notification message:  
Press [ESC] to view the current progress:  
You may also quit viewing the status bar by pressing [ESC] to  
return to the previous menu. Select the drive indicated as  
“CLONING” by pressing [ENTER]. Select “Clone Failing Drive”  
again to view the progress. You may identify the source drive and  
choose to “View clone progress” or “Abort clone” if you happen to  
have selected the wrong drive.  
The cloning progress will be completed by a notification message as  
displayed below:  
You may press [ESC] to clear the notification message to see the  
SCSI drives’ status after the cloning process. The source drive  
(Channel 1 ID 5) remains as a member of logical drive “0,” and the  
“stand-by” drive (Channel 1 ID 2, the dedicated/ global spare drive)  
has become a “CLONE” drive.  
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9.1.2 S.M.A.R.T. (Self-Monitoring, Analysis  
and Reporting Technology )  
This section provides a brief introduction to S.M.A.R.T. as one way  
to predict drive failure and Infortrends implementations with  
S.M.A.R.T. for preventing data loss caused by drive failure.  
A. Introduction  
Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) is  
an emerging technology that provides near-term failure prediction  
for disk drives. When S.M.A.R.T. is enabled, the drive monitors  
predetermined drive attributes that are susceptible to degradation  
over time.  
If a failure is likely to occur, S.M.A.R.T. makes a status report  
available so that the host can prompt the user to back up data on the  
failing drive. However, not all failures can be predicted. S.M.A.R.T.  
predictability is limited to the attributes the drive can monitor which  
are selected by the device manufacturer based on the attributes  
ability to contribute to the prediction of degrading or fault  
conditions.  
Although attributes are drive specific,  
characteristics can be identified:  
a
variety of typical  
head flying height  
data throughput performance  
spin-up time  
re-allocated sector count  
seek error rate  
seek time performance  
spin try recount  
drive calibration retry count  
Drives with reliability prediction capability only communicate a  
reliability condition as either good or failing. In SCSI  
a
environment, the failure decision occurs at the disk drive, and the  
host notifies the user for action. The SCSI specification provides a  
sense bit to be flagged if the disk drive determines that a reliability  
issue exists. The system then alerts the user/ system administrator.  
B. Infortrend's Implementations with S.M.A.R.T.  
Infortrend is using ANSI-SCSI Informational Exception Control  
(IEC) document X3T10/ 94-190 standard.  
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There are four selections related to the S.M.A.R.T. functions in  
firmware:  
Disable:  
Disable S.M.A.R.T.-related functions  
Detect Only:  
S.M.A.R.T. function enabled, controller will send command to  
enable all drives' S.M.A.R.T. function, if a drive predicts a problem,  
controller will report the problem in the form of an event log.  
Perpetual Clone:  
S.M.A.R.T. function enabled, controller will send command to  
enable all drives' S.M.A.R.T. function. If a drive predicts a problem,  
controller will report in the form of an event log. Controller will  
clone the drive if there is a Dedicated/ Global spare available. The  
drive with predicted errors will not be taken off-line, and the clone  
drive will still behave as a standby drive.  
If the drive with predicted errors fails, the clone drive will take over  
immediately. Under the circumstance that the problematic drive is  
still working and another drive in the same logical drive should fail,  
the clone drive will resume the role of a standby spare and start to  
rebuild the failed drive immediately. This is to prevent a fatal drive  
error if yet another drive should fail.  
Clone + Replace:  
Controller will enable all drives' S.M.A.R.T. function. If a drive  
predicts a problem, controller will report in the form of event log.  
Controller will then clone the problematic drive to a standby spare  
and take the problematic drive off-line as soon as the cloning  
process is completed.  
NOTE:  
If you are using drives of different brands in your RAID system, as long as  
they are ANSI-SCSI Informational Exception Control (IEC) document  
X3T10/94-190 compatible, it should not be an issue working with the  
controller.  
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Configuration Procedure  
Enabling the S.M.A.R.T. Feature  
Follow the procedure below to enable S.M.A.R.T. on all drives.  
1. First, enable the “Periodic Drive Check Time” function. In  
\ View and Edit Configuration Parameters\ Drive-side SCSI  
Parameters\ Periodic Drive Check Time, choose a time interval.  
2. In \ View and Edit Configuration Parameters\ Drive-side SCSI  
Parameters\ Drive Predictable Failure Mode <SMART>, choose one  
from “Detect Only,” “Detect, Perpetual Clone” and “Detect,  
Clone+Replace.”  
Examining Whether Your Drives Support S.M.A.R.T.  
To see if your drive supports S.M.A.R.T., follow the steps below:  
3. Enable “S.M.A.R.T.” for your drives in the RAID system.  
4. In “View and Edit SCSI Drives,” choose one drive to test to.  
Press [ENTER] on the drive, a sub-menu will appear.  
5. Note that a new item “Predictable Failure Test” appears in the  
sub-menu. If the SMART” feature is not properly enabled, this item  
will not appear in the sub-menu.  
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6. Choose “Predictable Failure Test,” the controller will force the  
drive to simulate predictable drive errors.  
7. Press [ENTER], and after a while (the next time the controller  
performs “Periodic Drive Check”), the controller will detect the  
errors simulated by the drive. An error message displays like this:  
“[1142] SMART-CH:? ID:? Predictable Failure Detected (TEST).” If  
this error message appears, it means your drive supports S.M.A.R.T.  
features.  
8. Otherwise, you may simply refer to related documentation or  
contact drive manufacturer for information about whether the drive  
model and drive firmware version support S.M.A.R.T..  
Using S.M.A.R.T. Functions  
1. Enable “SMART” on the RAID controller.  
2. Make sure your drives do support S.M.A.R.T. so that your  
system will work fitly.  
3. The “Detect Only” Setting:  
3a. In \ View and Edit Configuration Parameters\ Drive-side SCSI  
Parameters\ Drive Predictable Failure Mode <SMART>, choose  
“Detect Only.”  
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3b. Whenever a drive predicts symptoms of predictable drive  
failure, controller will issue an error message.  
4. The “Detect, Perpetual Clone” Setting:  
4a. In \ View and Edit Configuration Parameters\ Drive-side SCSI  
Parameters\ Drive Predictable Failure Mode <SMART>, choose  
“Detect, Perpetual Clone.”  
4b. You should have at least one spare drive for the logical drive  
(either Local Spare or Global Spare Drive).  
4c. When a drive (logical drive member) detects the predictable  
drive errors, the controller will “clone” the drive with a spare drive.  
You may enter the "View and Edit SCSI Drive" menu and click on  
the spare drive (either a local or a global one). Choose from the  
menu items if you want to know about the status of the source drive,  
the cloning progress, or to abort cloning.  
NOTE:  
With the precaution of untimely drive failure of yet another drive, when  
configured as “perpetual clone,” the spare drive will only stay mirrored to  
the source drive (the drive with signs of failure), but not replacing it until  
the source drive actually fails.  
4d. When the spare drive is mirroring the source drive, any  
occurrence of drive failure (when there is no other spare drives) will  
force the spare drive to give up the mirrored data and resume its  
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original role – it will become a spare drive again and start rebuilding  
the failed drive.  
5. The “Detect, Clone+Replace” Function:  
5a. In \ View and Edit Configuration Parameters\ Drive-side SCSI  
Parameters\ Drive Predictable Failure Mode <SMART>, choose  
“Detect, Clone+Replace.”  
5b. Make sure you have at least one spare drive to the logical drive.  
(Either Local Spare Drive or Global Spare Drive)  
5c. When a drive (a logical drive member) detects the predictable  
drive failure, the controller will “clone” the drive with a spare drive.  
After the “clone” process is finished, it will replace the source drive  
immediately. The source drive will be stated as a used drive.  
If you want to see the progress of cloning, press [ESC] to clear the  
notification message and see the status bar.  
The source drives status will be defined as an “Used drive” and will  
be immediately replaced and pulled off-line. This drive should be  
replaced with a new one as soon as possible.  
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9.2 Host-side and Drive-side SCSI  
Parameters  
Foreword: SCSI Channel, SCSI ID and LUN  
A SCSI channel (SCSI bus) can connect up to 15 devices (not  
including the SCSI controller itself) when the Wide  
Figure 9 - 1 SCSI ID/LUNs  
function is enabled (16-bit SCSI). It can connect up to 7 devices  
(not including the controller itself) when the Wide function is  
disabled (8-bit SCSI). Each device has one unique SCSI ID. Two  
devices owning the same SCSI ID is not allowed.  
The figure on the left is a good example. If you are to file  
document into a cabinet, you must put the document into one of  
the drawers. From a SCSIs point of view, a SCSI ID is like a  
cabinet, and the drawers are the LUNs. Each SCSI ID can have  
up to 32 LUNs (Logical Unit). Data can be stored into one of the  
LUNs of the SCSI ID. Most SCSI host adapters treat an LUN like  
another SCSI device.  
The same holds true for a Fibre channel host interface. 32 LUNs are  
supported with each host ID.  
9.2.1 Host-side SCSI Parameters  
Maximum Concurrent Host LUN Connection (“Nexus” in  
SCSI):  
The configuration option adjusts the internal resources for use with  
a number of current host nexus. If there are four host computers (A,  
B, C, and D) accessing the array through four host IDs/ LUNs (ID 0,  
1, 2 and 3), host A through ID 0 (one nexus), host B through ID 1  
(one nexus), host C through ID 2 (one nexus) and host D through ID  
3 (one nexus) - all queued in the cache - that is called 4 nexus. If  
there are I/ Os in the cache through 4 different nexus, and another  
host I/ O comes down with a nexus different than the four in the  
cache (for example, host A access ID 3), controller will return  
"busy.” Mind that it is "concurrent" nexus, if the cache is cleared up,  
it will accept four different nexus again. Many I/ Os can be accessed  
via the same nexus.  
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From the main menu, select “View and Edit Configuration  
Parameters,” “Host-side SCSI Parameters,” then press [ENTER].  
Choose “Max Number of Concurrent Host-LUN Connection,” then  
press [ENTER]. A list of available selections will appear. Move  
cursor bar to an item, then press [ENTER]. Choose Yes in the dialog  
box that follows to confirm your setting. The default setting is “4.”  
Number of Tags Reserved for each Host-LUN  
Connection:  
Each "nexus" has "32" (the default setting) tags reserved. When the  
host computer sends 8 of I/ O tags to the controller, and the  
controller is too busy to process all, the host might start to send less  
than 8 tags during every certain period of time since then. This  
setting ensures that the controller will accept at least 32 tags per  
nexus. The controller will be able to accept more than that as long as  
the controller internal resources allow - if the controller does not  
have enough resources, at least 32 tags can be accepted per nexus.  
Choose “Host-side SCSI Parameters,” then press [ENTER]. Choose  
“Number of Tags Reserved for each Host-LUN Connection,” then  
press [ENTER]. A list of available selections will appear. Move  
cursor bar to an item, then press [ENTER]. Choose Yes in the dialog  
box that follows to confirm the setting.  
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Maximum Queued I/O Count:  
This function allows you to configure the maximum number of I/ O  
queue the controller can accept from the host computer.  
Choose “Host-side SCSI Parameters,” then press [ENTER]. Choose  
“Maximum Queued I/ O Count,” then press [ENTER]. A list of  
available selections will appear. Move cursor bar to an item, then  
press [ENTER]. Choose Yes in the dialog box that follows to  
confirm the setting.  
The controller supports the following Host-side SCSI configurations:  
“Maximum Queued I/ O Count,” “LUNs per Host SCSI ID,” “Num  
of Host-LUN Connect,” “Tag per Host-LUN Connect,” “Peripheral  
Dev Type Parameters,” and “Cyl/ Head/ Sector Mapping Config.”  
LUNs per Host SCSI ID  
Choose “LUNs per Host SCSI ID,” then press [ENTER]. A list of  
selections will appear. Move cursor bar to an item, then press  
[ENTER]. Choose Yes in the dialog box that follows to confirm the  
setting.  
LUN Applicability:  
If no logical drive has been created and mapped to a host LUN, and  
the RAID controller is the only device connecting to the host SCSI  
card, usually the operating system will not load the driver for the  
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host adapter. If the driver is not loaded, the host computer will not  
be able to use the in-band utility to communicate with the RAID  
controller. This is often the case when users want to start  
configuring a RAID using management software from the host. It  
will be necessary to configure the "Peripheral Device Type" setting  
for the host to communicate with the controller. If the "LUN-0's  
only" is selected, only LUN-0 of the host ID will appear as a device  
with the user-defined peripheral device type. If "all undefined  
LUNs" is selected, each LUN in that host ID will appear as a device  
with the user-defined peripheral device type.  
Different "LUN applicability" selections are available: “Device  
Type” selection, “Device Qualifier Support,” “Support Removable  
media,” "LUN-0's only," and "All undefined LUNs." Please refer to  
the table of peripheral device setting for details concerning various  
operating systems.  
Peripheral Device Type:  
For connection without a preset logical unit to a host, the in-band  
SCSI protocol can be used for the host to “see” the RAID controller.  
Please refer to the reference table below. You will need to make  
adjustments in the following submenu: Peripheral Device Type,  
Peripheral Device Qualifier, Device Support for Removable Media,  
and LUN Application.  
In-band (SCSI or Fibre):  
What is In-band?  
External devices require communication with the host computer for  
device monitoring and administration. In addition to the regular  
RS-232, in-band SCSI can serve as an alternative means of  
management communication. In-band SCSI translates the original  
configuration commands into standard SCSI commands. These  
SCSI commands are then sent to and received by the controller over  
the existing host link, be it SCSI or Fibre.  
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Peripheral Device Type Parameters for Various  
Operating Systems:  
A host can not “see” a RAID controller UNLESS a logical unit has  
been created and mapped to host LUN via the RS-232/ front panel  
interface; or that the "in-band SCSI" connection with the host is  
established. If users want to start configuring a RAID system from  
the host before any RAID configuration is made, the host will not be  
able to “see” the RAID controller. In order for a host to “see” the  
controller, it will be necessary to define the controller as a peripheral  
device.  
Different host operating systems require different adjustments.  
Look at the table below to find the proper settings for your host  
operating system. References to “Peripheral Device Qualifier” and  
“Device Support for Removable Media” are also included.  
Table 9 - 1 Peripheral Device Type Parameters  
Operating System  
Peripheral  
Device Type Device  
Qualifier  
Peripheral  
Device Support LUN Applicability  
for Removable  
Media  
Windows NT® 4.0  
0x1f  
0x03  
connected  
connected  
disabled  
disabled  
All Undefined  
LUNs  
All Undefined  
LUNs  
NetWare®  
4.x/Windows 2000  
SCO OpenServer  
5.0x  
SCO  
UnixWare 2.1x,  
UnixWare 7  
Solaris2.5.x/2.6  
(x86 and SPARC)  
0x7f  
0x03  
connected  
connected  
either is okay  
either is okay  
All Undefined  
LUNs  
All Undefined  
LUNs  
0x7f  
0x03  
connected  
connected  
either is okay  
enabled  
All Undefined  
LUNs  
Linux  
All Undefined  
LUNs  
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Table 9 - 2 Peripheral Device Type Settings:  
Device Type  
Setting  
No Device Present  
Direct-access Device  
Sequential-access Device  
Processor Type  
0x7f  
0
1
3
CD-ROM Device  
5
Scanner Device  
6
MO Device  
7
Storage Array Controller Device  
Unknown Device  
0xC  
0x1f  
Cylinder/Head/Sector Mapping:  
In the world of SCSI, drive capacity is decided by the number of  
blocks. For some of the operating systems (Sun Solaris...etc.) the OS  
will read the capacity based on the cylinder/ head/ sector count of  
the drive. For Sun Solaris, the cylinder cannot exceed 65535, so user  
can choose "cylinder<65535,” the controller will automatically adjust  
the head/ sector count, then the OS can read the correct drive  
capacity. Please refer to “Advanced Features” in Appendix B and  
also to the related documents provided with your operating system.  
Cylinder, Head, Sector counts are selectable from the menu. To  
avoid the difficulties with Sun Solaris configuration, the values  
listed below can be applied.  
Table 9 - 3 Cylinder/Head/Sector Mapping under Sun  
Solaris  
Capacity  
Cylinder  
Head  
Sector  
< 64 GB  
?
?
?
?
?
64  
32  
64 - 128 GB  
128 – 256 GB  
256 – 512 GB  
512 GB - 1 TB  
64  
64  
127  
127  
255  
64  
127  
127  
Older Solaris versions do not support drive capacity larger than 1  
terabyte.  
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Configuring Sector Ranges/ Head Ranges/ Cylinder Ranges:  
Selecting Sector Ranges  
Selecting Head Ranges  
Selecting Cylinder Ranges  
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9.2.2 Drive-side Parameters:  
Choose “Drive-side SCSI Parameters,” then press [ENTER]. The  
Drive-side SCSI parameters menu displays.  
SCSI Motor Spin-Up  
When power supply is unable to provide sufficient current to start  
all the hard drives and controllers at once, spinning-up hard drives  
in a sequence is one of the best ways to solve the problem of low  
power-up current.  
By default, all hard drives will start spinning up when powered-on.  
These hard drives can be configured so that drives will not spin-up  
at the same time when the enclosure is powered-on. There are 3  
methods for spinning-up the hard drives motor: “Spin-up at power-  
on,” “Spin-up serially at random sequence” or “Spin-up by SCSI  
command.” Please refer to the hard drives documentation for  
instructions on configuring the hard drive using the “Spin-up by  
SCSI Command.” The procedure for each brand/ model of hard  
drive may vary.  
Configure all hard drives (usually by switching jumpers on hard  
disks). Choose “SCSI Motor Spin-Up,” then press [ENTER].  
Choose Yes in the dialog box that follows to confirm the setting.  
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IMPORTANT!  
If the drives are configured as “Delay Motor Spin-up” or “Motor Spin-up  
in Random Sequence,” some of these drives may not be ready at the moment  
when the controller accesses them when powered up. Increase the disk  
access delay time so that the controller will wait a longer time for the drives  
to be ready.  
SCSI Reset at Power-Up  
By default, when the controller is powered up, it will send a SCSI  
bus reset command to the SCSI bus. When disabled, it will not send  
a SCSI bus reset command on the next power-up.  
When connecting more than one host computer to the same SCSI  
bus, the SCSI bus reset will interrupt all the read/ write requests that  
are being delivered. This may cause some operating systems or host  
computers to act abnormally. Disable the “SCSI Reset at Power-up”  
to avoid this situation.  
Choose “SCSI Reset at Power-Up”, then press [ENTER]. Choose Yes  
in the dialog box that follows to confirm the setting.  
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Power off all hard drives and controller, and power them on again.  
Hard drives will not spin-up all at once. The controller will spin-up  
the hard drives one at a time at the interval of four seconds.  
Disk Access Delay Time  
Sets the delay time before the controller tries to access the hard  
drives after power-on. Default is 15 seconds.  
Choose “Disk Access Delay Time,” then press [ENTER]. A list of  
selections displays. Move cursor bar to a selection, then press  
[ENTER]. Choose Yes in the dialog box that follows to confirm the  
setting.  
SCSI I/O Timeout  
The “SCSI I/ O Timeout” is the time interval for the controller to  
wait for a drive to respond. If the controller attempts to read data  
from or write data to a drive but the drive does not respond within  
the SCSI I/ O timeout value, the drive will be considered as a failed  
drive.  
When the drive itself detects a media error while reading from the  
drive platter, it usually retries the previous reading or re-calibrates  
the head. When the drive encounters a bad block on the media, it  
reassigns the bad block onto a spare block. However, it takes time  
to perform the above actions. The time to perform these operations  
can vary between different brands and models of drives.  
During SCSI bus arbitration, a device with higher priority can utilize  
the bus first. A device with lower priority will sometimes receive a  
SCSI I/ O timeout when devices of higher priority keep utilizing the  
bus.  
The default setting for “SCSI I/ O Timeout” is 7 seconds. It is highly  
recommended not to change this setting. Setting the timeout to a  
lower value will cause the controller to judge a drive as failed while  
a drive is still retrying, or while a drive is unable to arbitrate the  
SCSI bus. Setting the timeout to a greater value will cause the  
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controller to keep waiting for a drive, and it may sometimes cause a  
host timeout.  
Choose “SCSI I/ O Timeout –Default (7 seconds),” then press  
[ENTER]. A list of selections will appear. Move cursor bar to a  
selection, then press [ENTER]. Choose Yes in the dialog box that  
follows to confirm the setting.  
Maximum Tag Count (Tag Command Queuing)  
The controller supports tag command queuing with an adjustable  
maximum tag count from 1 to 128. The default setting is “Enabled”  
with a maximum tag count of 32. Choose “Maximum Tag Count”,  
then press [ENTER]. A list of available tag count numbers displays.  
Move cursor bar to a number, then press [ENTER]. Choose Yes in  
the dialog box that follows to confirm the setting.  
IMPORTANT!  
Every time you change this setting, you must reset the controller for the  
changes to take effect.  
Disabling Tag Command Queuing will disable hard drives’ built-in cache  
for Write-Back operation.  
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Detection of Drive Hot Swap Followed by Auto  
Rebuild  
Choose “Periodic Auto-Detect Failure Drive Swap Check Time”;  
then press [ENTER]. Move the cursor to the desired interval; then  
press [ENTER]. Choose Yes in the dialog box that follows to  
confirm the setting.  
The controller scans drive buses at this interval to check if a failed  
drive has been replaced. If a failed drive is replaced, the controller  
will proceed with the rebuild process.  
SAF-TE and S.E.S. Enclosure Monitoring  
If there are remote devices in your RAID enclosure being monitored  
via SAF-TE/ S.E.S., use this function to decide at what interval the  
controller will check the status of these devices. Choose “Periodic  
SAF-TE and SES Device Check Time”; then press [ENTER]. Move  
the cursor to the desired interval; then press [ENTER]. Choose Yes  
in the dialog box that follows to confirm the setting.  
Periodic Drive Check Time  
The “Periodic Drive Check Time” is the time interval for the  
controller to check all disk drives that were on the SCSI bus at  
controller startup (a list of all the drives that were detected can be  
seen under “View and Edit SCSI Drives”).  
The default value is “Disabled.” “Disabled” means that if a drive is  
removed from the bus, the controller will not be able to know – so  
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long as no host accesses that drive. Changing the check time to any  
other value allows the controller to check – at the selected time  
interval – all of the drives that are listed under “View and Edit SCSI  
Drives.” If any drive is then removed, the controller will be able to  
know – even if no host accesses that drive.  
Idle Drive Failure Detection  
Periodic Auto-Detect Failure Drive Swap Check Time  
The “Drive-Swap Check Time” is the interval at which the controller  
checks to see whether a failed drive has been swapped. When a  
logical drives member drive fails, the controller will detect the  
failed drive (at the selected time interval). Once the failed drive has  
been swapped with a drive that has adequate capacity to rebuild the  
logical drive, the rebuild will begin automatically.  
The default setting is “Disabled,” meaning that the controller will  
not Auto-Detect the swap of a failed drive. To enable this feature,  
select a time interval.  
Choose “Periodic Drive Check Time;” then press [ENTER]. Move  
cursor to the desired interval; then press [ENTER]. Choose Yes in  
the dialog box that follows to confirm the setting.  
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IMPORTANT!  
By choosing a time value to enable the "Periodic Drive Check Time,” the  
controller will poll all connected drives through the controller’s drive  
channels at the assigned interval. Drive removal will be detected even if a  
host does not attempt to access data on the drive.  
If the "Periodic Drive Check Time" is set to "Disabled" (the default setting is  
"Disabled"), the controller will not be able to detect any drive removal that  
occurs after the controller has been powered on. The controller will only be  
able to detect drive removal when a host attempts to access data on that  
drive.  
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9.3  
Monitoring and Safety Mechanisms  
Dynamic Switch Write-Policy  
Select “View and edit Configuration parameters” on the main menu  
and press [ENTER]. Choose “Caching Parameters,” then press  
[ENTER] again. The Caching Parameters menu displays.  
To reduce the chance of data loss, Write-back caching can be  
disabled by the controller upon the following conditions:  
1. Controller failure  
2. BBU low or Failed  
3. UPS AC Power Loss  
4. Power supply Failure  
5. Fan Failure  
6. Temperature Exceeds Threshold  
Note the thresholds on temperature refer to those set for RAID  
controller board temperature.  
View Peripheral Device Status  
Select “View and edit Peripheral Devices” on the main menu and  
press [ENTER]. Choose “View Peripheral Device Status,” then  
press [ENTER] again. The device list displays.  
Below is a list of peripheral devices (enclosure modules) monitored  
by the RAID controller unit. Monitoring of device status depends  
on enclosure implementation and is accessed through different  
2
interfaces, e.g., SAF-TE, S.E.S., or I C bus.  
1. Device Type  
2. Enclosure Descriptor  
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3. Power Supply  
4. Cooling Element  
5. Temperature Sensors  
6. Audible Alarm  
7. Enclosure Services Controller Electronics  
Select the device interface then select individual module to check its  
status.  
Controller Auto-Shutdown - Event Trigger Option  
Select “View and edit Peripheral Devices” on the main menu and  
press [ENTER]. Choose “Set Peripheral Device Entry” and “Event  
Trigger Option” by pressing [ENTER]. The auto-shutdown option  
displays.  
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Select a configurable time span between the detection of exceeded  
temperature and the controllers commencing an automatic  
shutdown.  
9.4  
Disk Array Parameters  
Select “View and edit Configuration parameters” on the main menu  
and press [ENTER]. Choose “Disk Array Parameters,” then press  
[ENTER] again. The Disk Array Parameters menu will appear.  
Rebuild Priority  
Choose “Rebuild Priority,” then press [ENTER]. A list of the  
priority selections (Low, Normal, Improved, or High) displays.  
Move cursor bar to a selection, then press [ENTER].  
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Verification on Writes  
Errors may occur when a hard drive writes data. To avoid the write  
error, the controller can force hard drives to verify written data.  
There are three selectable methods:  
!
!
!
Verification on LD Initialization Writes  
Performs Verify-after-Write when initializing a logical drive  
Verification on LD Rebuild Writes  
Performs Verify-after-Write during rebuild process  
Verification on LD Normal Drive Writes  
Performs Verify-after-Write during normal I/ Os  
Each method can be enabled or disabled individually. Hard drives  
will perform Verify-after-Write according to the selected method.  
Move cursor bar to the desired item, then press [ENTER].  
Choose Yes in the confirm box to enable or disable the function.  
Follow the same procedure to enable or disable each method.  
IMPORTANT!  
The “verification on Normal Drive Writes” method will affect the “write”  
performance during normal use.  
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Chapter  
10  
Redundant Controller  
10.1 Operation Theory  
Sample topologies using redundant controllers can be found in the Hardware  
Manual that came with your controller or subsystem. The proceeding  
discussions will focus on the theories and the firmware configuration of a  
redundant controller system.  
Because I/ O interfaces have increasing demands on signal quality,  
combining controllers using the cabling method may not all work well.  
Depending on enclosure design, signal paths for communications may have  
been strung between controllers over a common backplane. The controllers  
or subsystems, like Infortrends EonStor series, may come with preset IDs  
and channel mode that require no further configuration.  
Users who are familiar with the practice of redundant controller  
configuration, please jump to section "10.3 Configuration."  
Redundant Controller  
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10.1.1 Setup Flowchart  
Figure 10 - 1 Redundant Controller Configuration Flowchart  
NOTE that some of Infortrends dual-controller configurations come with  
pre-set IDs for users’ ease of configuration. It is, however, always best to  
check these IDs before proceeding with configuration.  
10.1.2 Considerations Related to Physical  
Connection  
SCSI-Based Controllers  
Figure 10 - 1 Dual-Controller Using SCSI-Based Controllers  
10-2  
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The physical connection between redundant controllers should be similar  
to the one shown above. The basic configuration rules are:  
1. All channels should be connected to both controllers as diagrammed  
above or strung across via a common backplane. Disk drives are  
connected to both controllers.  
2. Cached writes are constantly duplicated in both controllers’ memory  
over a dedicated SCSI channel. The default path for controller  
communications (SCSI-based controllers) is channel 0.  
Channel 0 is also the default for host interface; therefore, avail other  
channel(s) for host connection by changing its channel mode. See  
Chapter 7 for details about channel mode configuration.  
3. SCSI channels should be terminated on both ends.  
It is  
recommended to use the termination jumpers on the SCSI-based  
controllers to configure the termination setting. Terminators are  
provided on controller back-end PCBs. This design allows the  
controller to be removed during the controller failover process.  
Fibre-Based Controllers  
Connection between controllers is more flexible with the Fibre-based  
controllers.  
Figure 10 - 2 Dual-Controller Configuration Using Fibre-  
Based Controllers  
Redundant Controller  
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The basic configuration rules are:  
1. All channels should be connected to both controllers as diagrammed  
above.  
2. To reduce the chance of downtime, more than one hub or switch can  
be used to connect to host computer for path redundancy.  
3. For the Fibre-to-Fibre controllers or RAID systems, there are two  
options with configuring the communications loops between  
controllers:  
1). Dedicated Communications Loops – “RCC”  
The first option is choosing one or two Fibre loops as the  
dedicated communications paths. Two for communications is  
recommended for the path redundancy it provides.  
Using two channels for the communications offers a greater  
throughput and hence a better performance.  
2). Communications over Drive Loops – “Drive + RCC”  
Configure all drive loops into the “Drive + RCC” mode to let  
them share the communications traffic. The controllers can  
automatically distribute the communications traffic across all  
drive loops.  
Workflow is balanced among loops. Using the drive/ RCC mode  
allows more channels to be used for drive connection. With a 6-  
channel controller, for instance, there can be as many as two  
channels for host and four channels for drive (drive + RCC). All  
channels are used for IO traffic while the system is still benefited  
from controller communications.  
10.1.3 Grouping Hard Drives and LUN Mapping  
Listed below are the array settings that need to be considered when  
configuring a dual-controller system:  
1. How many logical drives, logical volumes, or logical partitions, and  
in what sizes?  
2. System drive mapping (primary/ secondary ID): how many storage  
volumes will appear to which host port? and managed by which  
controller?  
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3. Will those storage volumes be accessed in a multi-host or multi-path  
configuration?  
4. Fault Tolerance: Enabling the controllers for transparent failover and  
failback. See 10.1.4  
Logical Drive, Logical Volume, and Logical Partitions  
Listed below are the basics about configuring a logical drive for a  
redundant controller system:  
!
All configuration options are available through the Primary  
controller. Two controllers behave as one, and there is no need to  
repeat the configuration on another controller.  
!
!
!
Drive configuration process is the same using single or redundant  
controllers.  
Logical units can be manually assigned to different controllers to  
facilitate the active-active configuration.  
There is no limitation on drive allocation. The members of a  
logical drive do not have to come from the same drive channel.  
Grouping drives from different drive channels helps reduce the  
chance of downtime by channel bus failure.  
!
!
Each logical drive can be configured a different RAID level and  
several logical drives can be striped across to compose a larger  
logical volume.  
Each of the logical units (logical drives, logical volumes, or one of  
their partitions) can be made available on host ports through host  
LUN mapping. Each of these logical units appears as a virtual  
hard drive.  
Redundant Controller  
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Figure 10 - 3 Grouping Hard Drives  
Drive Channel 0  
4
4
2
2
GB  
GB  
GB  
GB  
ID 3  
ID 2  
ID 5  
ID 0  
Drive Channel 1  
4
4
2
2
GB  
GB  
GB  
GB  
ID 6  
ID 1  
ID 0  
ID 14  
Local Spare  
Drive of LD1  
Global  
Spare  
Drive  
RAID 5  
8GB  
RAID 0  
6GB  
Logical Drive 0  
Logical Drive 1  
!
As diagrammed above, choosing the members of an array can be  
flexible. You may divide a logical drive or logical volume into  
several partitions as diagrammed below, or use the entire logical  
drive as a single partition, with or without the support of one or  
several spare drives.  
Figure 10 - 4 Partitioning of Logical Units  
Partition 0 - 2GB  
RAID 5  
Partition 1 - 1GB  
8GB  
Partition 2 - 5GB  
Logical Drive 0  
Partition 0  
2.5GB  
RAID 0  
6GB  
Partition 1  
1.5GB  
Logical Drive 1  
!
Each logical unit can be associated (mapped) with a host ID  
(Primary or Secondary ID) or the LUN numbers under host IDs.  
System Drive Mapping:  
Primary and Secondary IDs  
!
Host Channel:  
Keep in mind that when controllers are successfully combined,  
host port IDs are available as “Primary” or “Secondary” IDs.  
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Drive Channel:  
Since all channels are strung between two controllers, each  
channel is connected to two chip processors, and each processor  
must occupy one channel ID. In redundant mode, both a Primary  
and a Secondary ID must be present on drive channels.  
!
!
The Primary-Secondary relationship between the controllers is  
automatically determined by firmware.  
You may have to create Primary and Secondary IDs separately on  
the host and drive channels if these IDs are not available. The  
configuration procedure will be discussed in section "10.3".  
Mapping  
!
A logical unit made available through a Primary ID will be  
managed by the Primary controller, and that through a Secondary  
ID by the Secondary controller.  
!
Each channel ID (or an LUN under ID) will act as one virtual  
storage volume to the host computer.  
Figure 10 - 5 Mapping System Drives (Mapping LUNs)  
!
The diagram above displays a single host computer with two  
HBA cards allowing the connection of dual I/ O paths. A host  
port ID is presented on each host port as the Primary ID or  
Secondary ID. Users may then map any logical configuration of  
drives to these LUN numbers. The result is that workload can be  
Redundant Controller  
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distributed across two host ports and managed by both  
controllers.  
Figure 10 - 6 Mapping System Drives (IDs)  
!
Some operating systems do not read multiple LUNs under single  
ID. As diagrammed above, you may have the host channel to  
present several IDs and map logical configurations to these IDs.  
Each of these IDs can be identified as Primary or Secondary. As a  
rule for most operation systems, each configuration unit will be  
mapped to LUN0 under each ID.  
10.1.4 Fault-Tolerance  
What Is a Redundant Controller Configuration?  
Hardware failures can occur. A simple parity error may sometimes  
cause a RAID system to completely hang up. Having two controllers  
working together will guarantee that at least one controller will  
survive the catastrophes and keep the system working. This is the  
logic behind having the redundant controllers – to minimize the best  
we could the chance of down time for a storage subsystem.  
A redundant controller system uses two controllers to manage the  
storage arrays. It requires two controllers to work together and both  
must be working normally. During normal operation, each controller  
serves its I/ O requests. If one controller should fail, the existing  
controller will temporarily take over for the failed controller until it is  
replaced. The failover and failback processes should be totally  
transparent to host and require only minimum efforts to restore the  
original configuration.  
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How does Failover and Failback Work?  
A. Channel Bus  
Below is a sample illustration of the redundant controller operation:  
Figure 10 - 7 Redundant Controller Channel Bus  
The host computer is connected to both the Primary and the  
Secondary controllers. Each controller has two of its SCSI/ Fibre  
channels assigned as the host channels, and the other SCSI/ Fibre  
channels assigned to drive connections.  
There are two logical drives. Logical drive 0 is assigned to the  
Primary controller (mapped to the Primary ID), and logical drive 1  
assigned to the Secondary controller (mapped to the Secondary ID).  
Should one controller fail, the existing controller will manage the  
logical drive once belonged to the failed controller via the once  
inactive ID (the standby ID).  
The ID mapping is synchronized between the controllers. In fact, all  
the configuration settings can be done only through the Primary  
controller. See the table below:  
Redundant Controller  
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Table 10 - 1 ID Mapping Status (Normal Operation)  
Channel  
ID  
Status  
Target Chip  
Active  
Pri. Controller  
channel 0  
0
0 (Primary ID)  
Standby  
Active  
Sec. Controller  
channel 0  
1 (Secondary ID)  
1 (Secondary ID)  
0 (Primary ID)  
Sec. Controller  
channel 1  
1
Standby  
Pri. Controller  
channel 1  
In the event of controller failure (say, the Primary controller fails), the  
once inactive ID (chip) will become active:  
Table 10 - 2 ID Mapping Status (Controller Failed)  
Channel  
ID  
Status  
Target Chip  
Active  
Pri. Controller  
channel 0 – Failed!  
0
0 (Primary ID)  
1 (Secondary ID)  
1 (Secondary ID)  
0 (Primary ID)  
Standby- becomes  
Sec. Controller  
channel 0  
Active!  
Active  
Sec. Controller  
channel 1  
1
Standby  
Pri. Controller  
channel 1- Failed!  
Figure 10 - 8 Controller Failover  
For every channel that is actively serving I/ Os, there is another on the  
alternate controller that stays idle and will inherit the task should its  
counterpart fail.  
An exception to this is that active IDs may co-exist on single or  
multiple host channels. As long as I/ O bandwidth is not of the  
concern, then standby chips may not be necessary.  
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B.Controller Failover and Failback  
In an unlikely event of controller failure, the surviving controller will  
acknowledge the situation and disconnect with the failed controller.  
The surviving controller will then behave as both controllers and serve  
all the host I/ O requests.  
System failover is transparent to host. System vendors should be  
contacted for an immediate replacement of the failed unit.  
Replacing a Failed Unit:  
The replacement controller should have the same amount of memory  
and the same version of firmware installed. However, it is inevitable  
a
replacement controller is usually running later revisions of  
firmware. To solve this problem, Firmware Synchronization is  
supported since firmware version 3.21. When the replacement  
controller is combined, the existing controller will downgrade the  
replacements firmware so that both controllers will be running the  
same version of firmware.  
Your system vendor should be able to provide an appropriate  
replacement controller.  
Auto-Failback:  
Once the failed controller is removed and a replacement controller is  
installed, the existing controller will acknowledge the situation. The  
existing controller will automatically combine with the replacement  
controller.  
When the initialization process of the replacement controller is  
completed, the replacement controller will always inherit the status of  
the Secondary controller. The replacement controller will obtain all  
related configuration parameters from the existing controller. If the  
existing controller fails to re-establish this connection, you can also  
choose to "de-assert" the replacement controller through the existing  
controller so that both will serve the original system drive mapping.  
C.Active-to-Active Configuration:  
Active-to-active configuration conducts all system resources to  
performance. Storage volumes can be equally assigned to both  
controllers and thus both are actively serving I/ Os. This allows a  
flexible association between logical units and host ID/ LUNs.  
Workload can then be manually distributed between controllers.  
Redundant Controller  
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D.Traffic Distribution and Failover Process  
The diagram below illustrates a four-channel configuration using  
channel 0 as the communications path. Channel 1 serves as the host  
interface and multiple IDs are created to facilitate active-active  
operation. Each controller occupies either a Primary ID or a  
Secondary ID on drive channels. One logical unit is assigned to the  
Primary controller and the other the Secondary controller. In the  
event when one controller fails, the existing controller will inherit IDs  
from the failed controller and continue I/ Os.  
Figure 10 - 9 Traffic Distribution  
Logical Drive 0  
Logical Drive 1  
Host LUN Mapping  
Logical Drive Assignment  
Drive Channel  
ID0 / LUN  
Primary  
2
ID1 / LUN  
Secondary  
3
* (PID)  
* (SID)  
When creating a logical unit, users will be prompted to assign the  
logical unit either to the Primary or to the Secondary controller. Once  
the assignment is done, logical unit(s) assigned to the Primary  
controller can only be mapped to the Primary IDs on host channel;  
Logical unit(s) assigned to the Secondary controller can only be  
mapped to the Secondary IDs on host channel.  
The channel ID (Primary/ Secondary) assignment for a SCSI controller  
should look like this:  
Primary Controller ID  
PID = 0  
Secondary Controller ID  
SID = 1  
Host Chl SCSI ID  
Drive Chl SCSI ID 7 (or 8 for the dual  
redundant chassis)  
6 suggested (or 9 for the  
dual redundant chassis)  
Redundant Controller  
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Figure 10 - 10 Controller Failover  
E. Controller Failure  
Controller failure is managed by the surviving controller. The  
surviving controller disables and disconnects from its counterpart  
while gaining access to all signal paths. The existing controller then  
proceeds with the ensuing event notifications and take-over process.  
The existing controller is always the Primary controller regardless of  
its original status and any replacement combined afterwards will  
assume the role of the Secondary.  
Symptoms  
!
LCD on the failed controller is off. LCD on the surviving controller  
displays controller failure message.  
!
!
!
The surviving controller sounds alarm  
The "ATTEN" LED flashing on the existing controller  
The surviving controller sends event messages notifying controller  
failure  
Connection:  
The channels of the two controllers that are connected together must  
be the same. For example, if controller A uses channel 2 to connect a  
group of drives, controller B must also use channel 2 to connect to the  
same group of drives.  
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10.2 Preparing Controllers  
10.2.1 Requirements:  
Cabling Requirements:  
Communications Channels:  
-
Controller Communications (Cache Synchronization) Paths:  
Controller  
SentinelRAID  
EonRAID 2510FR  
EonStor  
RCC cable  
A SCSI cable (CH 0)  
Dedicated RCC or RCC over drive loops  
Pre-configured RCC routes over the system  
backplane  
-
Using one or two of the I/ O channels for controller communications  
(as listed above) is necessary especially when write-back caching is  
preferred. If controllers are running in write-back mode, a battery  
module is recommended for each controller.  
-
-
Use the default channel (CH 0) for the SentinelRAID controllers.  
Out-of-Band Configuration  
-
-
RS-232C cable (for Terminal Interface Operation) connection.  
Ethernet connection: If management through Ethernet is preferred,  
connect the Ethernet interface from both controllers to ports on a hub.  
The IP address assigned to one controller will be inherited by the  
surviving controller.  
Host and Drive Connection  
-
-
All channels on one controller must be connected to the same channels  
on its counterpart.  
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Controller Settings:  
1. Enable Redundant Controller:  
"Main Menu""View and Edit Peripheral Devices""Set Peripheral  
Device Entry""Redundant Controller Enable/ Disable"  
2. Controller Unique Identifier:  
Set unique identifier to each controller. "View & Edit Peripheral  
Devices""Set Peripheral Device Entry""Controller Unique  
Identifier." Enter a hex number between 0 and FFFFF (firmware 3.25 and  
above) for each controller.  
3. Create Primary and Secondary IDs on Drive Channels:  
"View and Edit SCSI Channels"Choose  
a
Drive Channel→  
"Primary/ Secondary Controller SCSI ID."  
4. Create Primary and Secondary IDs on Host Channels:  
"View and Edit SCSI Channels"Choose a host channel"View and  
Edit SCSI ID"Choose a SCSI ID"Add/ Delete Channel SCSI ID"→  
"Primary/ Secondary Controller"Add SCSI ID from the list. Reset the  
controller for the configuration to take effect.  
5. Create Logical Configurations of Drives and assign each of them either to  
the Primary or the Secondary Controller:  
"View and Edit Logical Drives"Select a RAID levelSelect member  
drives"Logical Drive Assignments"Create Logical Drive.  
6. Map Each Logical Configuration of Drives to the Primary/ Secondary ID  
on host channel(s):  
"View and Edit Host LUN"Choose a "host channel-ID-controller"  
combinationChoose Logical Drive/ Logical Volume/ Physical SCSI  
DriveMap to Host LUN (Create Host LUN Entry).  
NOTE:  
The redundant function of the controllers can be enabled via the front keypad or a  
terminal emulation program. Section 10.3 describes the procedures for using the  
terminal emulation and LCD front panel. The same result can be achieved regardless  
of the interface used.  
Redundant Controller  
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10.2.2 Limitations  
Both controllers must be exactly the same. Namely, they must operate  
with the same firmware version, the same size of memory, the same  
number of host and drive channels, etc. If battery backup is preferred,  
both should be installed with a battery module.  
The takeover process should take less than one second (using SCSI or  
Fibre for controller communications) to complete.  
In redundant mode, each controller takes an ID on each channel bus.  
This leaves the maximum number for disk drives on a SCSI bus to be 14.  
Connection through Fibre hubs or switches is necessary for joining host  
(Fibre) interfaces between controllers. The EonRAID 2510FR is an  
exception. Its type-1 ports come with an onboard hub.  
The controller defaults for ID settings are listed below:  
Host  
Host channel  
Drive channel  
interface  
(Primary/ Secondary)  
(Primary/ Secondary)  
SCSI  
Fibre  
0 / 1…  
7 / 6  
112 / 113…  
119 / 120  
SCSI IDs 8 (PID) and 9 (SID) are the recommended defaults to the drive  
channels of the SCSI-based dual-controller chassis using an integrated  
backplane.  
10.2.3 Configurable Parameters  
Primary or Secondary  
If necessary, users can specify a particular controller as Primary or  
Secondary. By setting each controller to the "Autocfg" mode, the controllers  
will decide between themselves which is the Primary and which is the  
Secondary.  
The controller firmware recognizes the two controllers used in a redundant  
configuration as Primary or Secondary. Two controllers behave as one  
Primary controller.  
Once the redundant configuration takes effect, user's configurations and  
settings can only be done on the Primary controller. The Secondary  
controller then synchronizes with the configuration of the Primary controller,  
making the configurations of two controllers exactly the same.  
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The two controllers continuously monitor each other. When a controller  
detects that the other controller is not responding, the working controller  
will immediately take over and disable the failed controller. However, it is  
not predictable which one of the controllers should fail. It is necessary to  
connect all other interfaces to both controllers so that a surviving controller  
can readily continue all the services provided for the RAID system.  
Active-to-Active Configuration  
Users can freely assign any logical configuration of drives to both or either of  
the controllers, then map the logical configurations to the host channel  
IDs/ LUNs. I/ O requests from host computer will then be directed to the  
Primary or the Secondary controller accordingly. The total drive capacity  
can be divided and equally serviced by both controllers.  
The active-to-active configuration engages all system resources to  
performance. Users may also assign all logical configurations to one  
controller and let the other act as a standby.  
Active-to-Standby Configuration  
By assigning all the logical configurations of drives to one controller, the  
other controller will stay idle and becomes active only when its counterpart  
fails.  
Cache Synchronization  
The Write-back caching significantly enhances controller performance.  
However, if one controller fails in the redundant controller configuration,  
data cached in its memory will be lost and data inconsistency might occur  
when the existing controller attempts to complete the writes.  
Data inconsistency can be avoided using one or several of the I/ O channels  
as the communications path between the controllers. The cached data is  
always synchronized in each other's memory. Each controller saves an exact  
replica of the cache content on its counterpart. In the event of controller or  
power failure, the unfinished writes will be completed by the existing  
controller.  
Battery Support  
Unfinished writes will be cached in memory in write-back mode. If power to  
the system is discontinued, data stored in the cache memory will be lost.  
Battery modules can support cache memory for a period of several days  
allowing the controller to keep the cached data. When two controllers are  
Redundant Controller  
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operating in write-back mode, it is recommended to install a battery module  
to each controller.  
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10.3 Configuration  
Listed below are steps necessary for configuring a redundant controller  
system:  
1. Configure, separately, each controller in the "Autoconfig" mode. When  
two controllers are powered on later, firmware will determine which is  
the Primary controller.  
2. If a channel is used as the communications channel, firmware will display  
channel status as "RCCOM (Redundant Controller Communications)."  
This channel will then be excluded from the use of host/ drive connection.  
3. When powering on both controllers together, LCD will display "RC  
connecting."  
After the controller negotiation is completed, the  
communications between controllers should be established.  
4. Configure your SCSI/ Fibre channels as host or drive.  
The default  
configuration for SCSI channel termination is "enabled." Please refer to  
Appendix D of your controller Hardware Manual and examine whether  
the termination jumpers on controller backplane are shunted. If the  
associated jumpers are shunted, SCSI channels will be terminated on the  
controller side no matter firmware setting is "enabled" or "disabled."  
5. Create both a "Primary ID" and a "Secondary ID" on every drive channel.  
6. Reset controller for the configuration to take effect.  
7. Create Logical drives/ logical volumes and assign each logical unit to the  
Primary or to the Secondary controller.  
8. Proceed with Host LUN mapping. After mapping each logical unit to a  
Primary or Secondary ID/ LUN on the host channel(s), the redundant  
controller configuration is complete.  
Redundant Controller  
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10.3.1 Via Front Panel Keypad  
Redundant Configuration Using Automatic Setting  
Power-on Controller 1. Make sure Controller 2 is powered-off.  
1. Enable Redundant Controller  
Press [ENT] for two seconds on the front panel of  
View and Edit  
Peripheral Dev  
controller 1 to enter the main menu. Use or ꢀ  
to navigate through the menus. Choose "View  
and Edit Peripheral Dev.. (View and Edit  
Peripheral Devices)," then press [ENT].  
Set Peripheral  
Devices Entry  
Choose "Set Peripheral Devices Entry," then press  
[ENT].  
Choose "Redundant Ctlr Function__", and then  
press [ENT]. (Note: The current setting will be  
displayed on the LCD) If this controller has never  
been set as a redundant controller before, the  
default setting of the redundant controller  
function is "Disabled." The message "Redundant  
Ctlr Function Disable" will be displayed on the  
LCD. Press [ENT] to proceed.  
Redundant Ctlr  
Function Disable  
Autoconfig.  
The message "Enable Redundant Ctlr: Autocfg?"  
will appear. Use or to scroll through the  
available options ("Primary," "Secondary," or  
"Autocfg"), then press [ENT] for two seconds to  
select "Autocfg."  
Enable Redundant  
Ctlr: Autocfg ?  
For the other controller is currently not  
connected, status will be indicated as “Inactive.”  
Once set, press [ESC] for several times to return  
to the main menu.  
Redundant Ctlr:  
Autocfg Inactive  
View and Edit  
Config Parms  
2. Controller Unique ID  
Enter “View and Edit Config Parms”->  
“Controller Parameters”. Use or to find  
“Ctlr Unique ID- xxxxx”.  
Controller  
Parameters ..  
This value will be used to generate a controller-  
unique WWN node name and port names and to  
identify the controller during the failover process.  
Enter a hex number from 0 to FFFFF and press  
Ctlr Unique  
ID- 00012  
?
[ENTER].  
The value you enter should be  
different for each controller.  
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Power-off controller 1, and then power on  
controller 2. Set controller 2 to "Autocfg" as  
described previously. Power off controller 2.  
When the redundant controller function is set to  
the "Autocfg" setting, the controllers will decide  
between themselves which will be the Primary  
controller. If you need to specify a particular  
controller as Primary or Secondary, do not set it  
as "autocfg;" choose "Primary" or "Secondary"  
instead. Please refer to the following section for  
more detail.  
Redundant Configuration Using Manual Setting  
Power on controller 1. Make sure controller 2 is powered-off.  
1. Enable Redundant Controller  
Press [ENT] for two seconds on the front panel of  
controller 1 to enter the main menu. Use or ꢀ  
to navigate through the menus. Choose "View  
and Edit Peripheral Dev..," then press [ENT].  
View and Edit  
Peripheral Dev  
Set Peripheral  
Devices Entry  
Choose "Set Peripheral Device Entry," then press  
[ENT].  
Choose "Redundant Ctlr Function__," and then  
Redundant Ctlr  
press [ENT]. (Note: The current setting will be Function Disable  
displayed on the LCD. If this controller has never  
been set as a redundant controller before, the  
default setting of the redundant controller  
function is "disabled." The message "Redundant  
Ctlr Function Disable" will be displayed on the  
LCD screen. Press [ENT] to proceed.)  
The message "Enable Redundant Ctlr: Autocfg?"  
will appear. Use or to scroll through the  
available options ("Primary," "Secondary," or  
"Autocfg"). Press [ENT] for two seconds on  
"Primary."  
Enable Redundant  
Ctlr: Autocfg ?  
View and Edit  
Config Parms  
2. Controller Unique ID  
Enter “View and Edit Config Parms”->  
“Controller Parameters”. Use or to find  
“Ctlr Unique ID- xxxxx”.  
Controller  
Parameters ..  
This value will be used to generate a controller-  
unique WWN node name and port names and to  
identify the controller during the failover process.  
Ctlr Unique  
ID- 00012  
?
Redundant Controller  
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Enter a hex number from 0 to FFFFF and press  
[ENTER]. The value you enter should be  
different for each controller.  
Power off controller 1, then power on controller 2.  
Set controller 2 to "Secondary" as described  
above.  
Power off controller 2.  
Starting the Redundant Controllers  
Power on all hard drives and the two controllers.  
If drives are installed in a drive enclosure, wait  
for the drives to be ready, then power on the  
enclosure where the RAID controllers are  
installed.  
RC connecting...  
<ENT> to cancel  
The message "RC (redundant controller)  
connecting... <ENT> to cancel" will appear on the  
LCD display of the two controllers. After a few  
seconds, the Primary controller will startup with  
the model number and firmware version  
displayed on the LCD, while the Secondary  
controller will display the message "RC Standing  
By.. <ENT> to Cancel" on its LCD. A few seconds  
later, the LCD display on the Secondary  
controller will be similar to the LCD display on  
the Primary controller. The upper right corner of  
LCD will then be displaying a “P” or ”S,”  
meaning “Primary” or “Secondary” respectively.  
During normal operation, the controllers continuously monitor each other.  
Each controller is always ready to take over for the other controller in an  
unlikely event of a controller failure.  
The Primary and Secondary controllers synchronize each others  
configurations at frequent intervals through the communications channel(s).  
Creating Primary and Secondary ID  
Drive Channel  
View and Edit  
SCSI Channels ꢀ  
Enter "View and Edit SCSI Channels." Press  
[ENT] and use or to select the host or drive  
channel on which you wish to create  
Primary/ Secondary IDs.  
CH1=Drive PID=7  
SID=NA SXF=80.0M  
Press [ENT] to proceed.  
Use or to select "Set SCSI Channel Pri. Ctlr  
ID .." or " "Set SCSI Channel Sec. Ctlr ID …" Press  
[ENT] to proceed.  
Set SCSI Channel  
Sec. Ctlr ID ..  
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Set Sec. Ctlr  
ID:NA to ID: 6?  
Use or to select a SCSI ID and press [ENT] to  
confirm. The configuration change will take  
effect only after controller reset.  
Host Channel  
The process of creating Primary and Secondary  
IDs on host channels is basically the same.  
CHL=0 ID=0  
Primary Ctlr ..  
In “View and Edit SCSI Channels”, press [ENT]  
to select a host channel. Use or to select “Set  
SCSI Channel ID”. A pre-configured ID will  
appear, press [ENT] to proceed. Use or to  
select “Add Channel SCSI ID” and then press  
Add Channel  
SCSI ID  
..  
Primary  
[ENT] for two seconds on the “Primary” or Controller ?  
”Secondary Controller?” to proceed.  
When prompted by this message, use or to  
select an ID. Press [ENT] to confirm and you will  
be prompted for resetting the controller.  
Add CHL=0 ID=2  
Primary Ctlr ?  
A message will prompt to remind you to reset the  
controller. Press [ENT] to reset the controller or  
press [ESC] to move back to the previous menu.  
The change of ID will only take effect after  
controller reset.  
Change Setting  
Do Reset Ctlr ?  
Assigning a Logical Drive/Logical Volume to the Secondary  
Controller  
A logical drive, logical volume, or any of its logical partitions can be  
assigned to the Primary or Secondary controller. By default, a logical drive  
is automatically assigned to the Primary controller. It can be assigned to the  
Secondary controller if the host computer is also connected to the Secondary  
controller.  
Note that the partitions of a logical drive that has previously been assigned  
to the Secondary controller will automatically be assigned to the Secondary  
controller.  
Press [ENT] for two seconds on the front panel of the Primary controller to  
enter the Main Menu.  
Use or to navigate through the menus.  
View and Edit  
Choose "View and Edit Logical Drives..," then Logical Drives  
press [ENT].  
Create a logical drive or choose an existing logical  
drive, then press [ENT] to see the logical drive  
menu.  
Redundant Controller  
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Choose "Logical Drive Assignment..," then press  
Logical Drive  
Assignment..  
[ENT].  
The message "Redud Ctlr LG Assign Sec Ctlr?"  
will appear. Press [ENT] for two seconds to  
confirm. The logical drive has now been assigned  
to the Secondary controller.  
Redud Ctlr LG  
Assign Sec Ctlr?  
Map the logical drive (or any logical unit) to a host ID or LUN number under  
the designated Secondary controller ID. The host channel must have a  
"Secondary" SCSI ID created. (Create the Secondary controllers SCSI ID on  
host channel and add a SCSI ID to every drive channel in "View and Edit  
SCSI Channels").  
Mapping a Logical Drive/Logical Volume to the Host LUNs  
Choose "View and Edit Host Luns" from main View and Edit  
Host Luns  
menu and press [ENT] to proceed.  
Use or to navigate through the created IDs  
and press [ENT] to select one of them. Note that  
a logical unit previously assigned to a Primary  
controller can only be mapped a Primary ID, and  
vice versa.  
Map Sec Ctlr  
CH=0 ID= 000 ?  
Map to  
Use or to choose mapping "Logical Drive,"  
"Logical Volume," or "Physical Drive" to host  
LUN. If the logical unit has been partitioned,  
map each partition to different ID/ LUNs.  
Logical Drive ?  
CH0 ID0 LUN0  
No Mapped  
Use or to choose a LUN number and press  
[ENT] to confirm.  
Map Host LUN ?  
Press [ENT] again to confirm.  
LG0 RAID5 DRV=3  
9999MB GD SB=0  
Use or to choose a logical drive/ logical  
volume if there are many.  
LG=0 PART=0  
999MB ?  
Press [ENT] and choose a partition if the logical  
unit has been partitioned.  
Map Host LUN ?  
Press [ENT] again to confirm or scroll down to  
"Edit Host Filter Parameter …" You may refer to  
Chapter 8 for more details.  
CH0 ID9 LUN0 Map  
to LG0 PRT0?  
Press [ENT] to confirm the mapping.  
Press [ENT] to re-ensure.  
Map Sec. Ctlr  
CH=0 ID= 0 ?  
This message indicates that the logical unit has  
been successfully mapped to the ID/ LUN  
combination. Use or to continue mapping  
other logical units or press [ENT] to delete the  
mapped LUN.  
CH0 ID9 LUN0  
Mapto LG0 PRT0  
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Repeat the process to map all the logical units to  
host ID/ LUNs.  
Front Panel View of Controller Failure  
What will happen when one of the controllers fails?  
Should one of the controllers fail, the existing controller will automatically  
take over within a few seconds.  
The red ATTEN LED will light up, and the Redundant Ctlr  
Failure Detected  
message "Redundant Ctlr Failure Detected" will  
appear on the LCD. Users will be notified by  
audible alarm.  
NOTE:  
Although the existing controller will keep the system working. You should contact  
your system vendor for a replacement controller as soon as possible. Your vendor  
should be able to provide the appropriate replacement unit.  
Some operating systems (SCO, UnixWare, and OpenServer, for example) will not  
attempt to retry accessing the hard disk drives while controller is taking over.  
When and how is the failed controller replaced?  
Remove the failed controller after the "working" controller has taken over.  
For a controller with hot-plug capability, all you have to do is to remove the  
failed controller.  
The replacement controller has to be pre-configured as the "Secondary  
Controller." (The replacement controller provided by your supplier  
should have been configured as the Secondary controller.  
It is  
recommended to safety check the status of the replacement controller before  
installing it to your redundant system. Simply attach power to the  
replacement and configure it as "Secondary." When safety check is done,  
remove the failed controller and install the replacement controller into its  
place.)  
When the replacement is connected, the "Auto-Failback" will start  
automatically. If the replacement controller does not initialize, execute the  
following steps to bring the new controller online. Press [ENT] for 2 seconds  
on the existing controller to enter the main menu.  
View and Edit  
Peripheral Dev  
Use or to choose "View and Edit Peripheral  
Dev..," then press [ENT].  
Redundant Controller  
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Choose "Set Peripheral Device Entry..," then press  
[ENT].  
Set Peripheral  
Devices Entry ..  
Choose "Redundant Ctlr Function__," then press  
[ENT].  
Redundant Ctlr  
Function__  
The message "Redundant Ctlr Autocfg Degraded"  
will appear on the LCD.  
Redundant Ctlr  
Autocfg Degraded  
Press [ENT] and the message "Deassert Reset on  
Failed Ctlr?" will appear.  
Deassert Reset  
on Failed Ctlr?  
Press [ENT] for two seconds and the controller  
will start to scan for the new controller and bring  
it online.  
Redundant Ctlr  
Scanning  
Initializing...  
Please Wait...  
The new controller will then start to initialize.  
Once initialized, it will assume the role of the  
Secondary controller.  
SR2000  
gggggg  
v3.**  
10.3.2 Via Terminal Emulation  
Redundant Configuration Using Automatic Setting  
Power on Controller 1. Make sure Controller 2 is powered-off.  
Enter the Main Menu.  
Use the arrow keys to navigate through the menus. Choose "View and Edit  
Peripheral Devices," then press [ENTER].  
Choose "Set Peripheral Devices Entry," then press [ENTER]. Choose  
"Redundant Controller [Function]," and then press [ENTER]. (Note: The  
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current setting will be displayed on the screen. If this controller has never  
been set as a redundant controller before, the default setting is "Disabled."  
The message "Redundant Controller - Disabled" will be displayed on the  
screen. Press [ENTER] to proceed.)  
The message "Enable Redundant Controller in Autoconfigure Mode" will  
appear.  
Use the arrow keys to scroll through the available options ("Primary,"  
"Secondary," or "Autoconfigure"), then press [ENTER] to select  
"Autoconfigure." When prompted by “enable redundant controller function  
in Autoconfigure mode?,” choose Yes.  
A “Controller Unique Identifier” box will appear. Enter a hex number from  
0 to FFFFF, then press [ENTER] to proceed.  
The value you enter for  
controller unique ID should be different for each controller.  
Power off controller 1, and then power on controller 2. Set controller 2 to  
"Autoconfigure" as described in the steps mentioned above. Power off  
controller 2.  
When the redundant controller function is set to the "Automatic" setting, the  
controllers will decide between themselves which will be the Primary  
controller. If you need to specify a particular controller as Primary or  
Secondary, do not set it as "autocfg;" choose "Primary" or "Secondary"  
instead.  
Redundant Configuration Using Manual Setting  
Power on controller 1. Make sure controller 2 is powered-off.  
Enter the main menu. Use the arrow keys to navigate through the menus.  
Choose "View and Edit Peripheral Devices," then press [ENTER].  
Choose "Set Peripheral Device Entry," then press [ENTER].  
Redundant Controller  
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Choose "Redundant Controller [Function]," and then press [ENTER]. (Note:  
The current setting will be displayed on the screen. If this controller has  
never been set as a redundant controller before, the default setting is  
"Disabled". The message "Redundant Controller - Disabled" will be  
displayed on the screen. Press [ENTER] to proceed.)  
The message "Enable Redundant Controller in Autoconfigure Mode" will  
appear. Use the arrow keys to scroll through the available options  
("Primary," "Secondary," or "Autoconfigure"). Press [ENTER] on "Primary."  
Power off controller 1, then power on controller 2. Set controller 2 to  
"Secondary" as described above.  
Power off controller 2.  
Power on drives, both controllers, and host computer(s) for the settings  
to take effect.  
The Primary and Secondary controllers synchronize each others  
configurations at frequent intervals through the established  
communications path(s). Write-back cache will be disabled if no sync.  
cache path exists.  
Select "View and Edit SCSI Channels" from the Main Menu, the  
communications path will be displayed as "RCCOM (Redundant  
Controller Communications)."  
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Creating Primary and Secondary ID  
Enter "View and Edit SCSI Channels." Press [ENTER] and select the host or  
drive channel on which you wish to create Primary/ Secondary ID.  
Drive Channel  
Host Channel  
The configuration change will only take effect after controller reset.  
Assigning Logical Drives to the Secondary Controller  
A logical drive can be assigned to the Primary or Secondary controller. By  
default, logical drives will be automatically assigned to the Primary  
controller. It can be assigned to the Secondary controller if the host  
computer is also connected to the Secondary controller.  
Access "View and Edit Logical Drives" from main menu. Create a logical  
drive by selecting members and then a selection box will appear on the  
screen. Move cursor bar to "Logical Drive Assignments" and press [ENTER]  
if you want to assign logical drive to the Secondary controller.  
Logical drive assignment can also be changed after a logical drive is created.  
Create a logical drive or choose an existing logical drive, then press  
[ENTER] to see the logical drive menu. Choose "Logical Drive  
Redundant Controller  
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Assignments," then press [ENTER]. Choose Yes and press [ENTER] to  
confirm reassignment to the Secondary Controller.  
The reassignment is evident from the "View and Edit Logical Drives" screen.  
"S0" indicates that the logical drive is logical drive 0 assigned to the  
Secondary Controller.  
Mapping a Logical Drive/Logical Volume to the Host LUNs  
Choose “host channel-ID”  
Choose mapping to which “logical unit”  
Select LUN number  
Select partition  
Mapping optioin  
Confirming mapping  
scheme  
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Terminal Interface View of Controller Failure  
What will happen when one of the controllers fails?  
When one of the controllers fails, the other controller will take over in a few  
seconds.  
A warning will be displayed that a "SCSI Bus Reset Issued" for each of the  
SCSI channels.  
In addition, there will be an alert message that reads "Redundant Controller  
Failure Detected."  
Users will be notified by audible alarm.  
After a controller takes over, it will act as both controllers. If it was the  
Primary controller that failed, the Secondary controller becomes the Primary  
controller. If the failed controller is replaced by a new one later, the new  
controller will assume the role of the Secondary controller.  
NOTE:  
Some operating systems (SCO, UnixWare, and OpenServer, for example) will not  
attempt to retry accessing the hard disk drives while the controller is taking over.  
10.3.3 When and How Is the Failed  
Controller Replaced?  
Remove the failed controller after the take-over of the "working" controller  
has been completed. For a controller with hot-plug capability, all you have  
to do is to remove the failed controller.  
The new controller has to be pre-configured as the "Secondary Controller."  
(The replacement controller provided by your supplier should have been  
configured as the Secondary controller. It is recommended to safety check  
the status of the replacement controller before installing it to your redundant  
system. Simply attach power to the new controller and configure it as the  
"Secondary." When safety check is done, remove the failed controller and  
install the replacement controller into its place.)  
Redundant Controller  
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When the new controller is connected, the existing controller will  
automatically start initializing the replacement controller (IFT-3102U2G and  
above). If the existing controller does not initialize the replacement  
controller, execute the "Deassert Reset on Failed Controller" function.  
If the replacement has been initialized normally, you may proceed to  
examine the system status. From the main menu, select "View and Edit  
Peripheral Devices" and then "View Peripheral Device Status" to see that the  
new controller is being scanned.  
When the scanning has completed, the status will change to "Enabled."  
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Forcing Controller Failover for Testing  
This function is reserved for de-bugging.  
Testing the failover functionality can be performed using the following  
methods.  
1. Pulling out one of the controllers to simulate controller  
failure  
Pull out either the primary or the secondary controller  
An error message will display immediately with sounded alarm. The  
existing controller takes over the workload within a second. Clear all  
errors by pressing the ESC key. You may now install the controller once  
removed after all activities have been taken over by the existing  
controller. It may take a while for the controllers to finish re-  
initialization and assuming their load.  
2. Failover by "Forcing controller failure"  
Select "View and Edit Peripheral Devices," "Set Peripheral Device Entry,"  
and "Redundant Controller Primary/ Secondary."  
Select "Force Primary/ Secondary Controller Failure." You may now  
pull out the controller you had just disabled. I/ Os should be continued  
by the existing controller. Continue the aforementioned procedure to  
complete the test.  
WARNING!  
This function should only be performed for testing the redundant controller  
functionality before any critical data is committed to drives. Although the controller  
is designed to be hot-swappable, unpredictable failures may occur during the process,  
i.e. improper handling of PCB boards while replacing the controller.  
Redundant Controller  
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RCC Status (Redundant Controller Communications  
Channel)  
The item is display only, showing the current communications route.  
Secondary Controller RS-232  
This is an option reserved for debug purposes. When enabled, you can  
access the secondary controller through its serial port. When combined into  
a redundant controller system, only status display is available through the  
terminal session with a secondary controller. No configuration change can  
be done through a secondary controller.  
Remote Redundant Controller  
This is an advanced option reserved for system integrators.  
Cache Synchronization on Write-Through  
If your redundant controller system is not operating with Write-back  
caching, you may disable the synchronized cache communications. You  
system can be spared of the efforts duplicating and transferring data  
between partner controllers. This tremendously increases array performance  
but you risk losing cached data if power outage or controller failure should  
occur.  
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Chapter  
11  
Record of Settings  
In addition to saving the configuration data in NVRAM to disk,  
keeping a hard copy of the controller configuration is also  
recommended. This will speed the recreation of the RAID in the  
event of a disaster.  
The following tables are provided as a model for recording the  
configuration data.  
As a general rule, the configuration data in the NVRAM should be  
saved to disk or as a file (using RAIDWatch Manager) whenever a  
configuration change is made (see Chapter 6 and 7).  
11.1 View and Edit Logical Drives  
Logical Drive Information  
LG  
ID  
LV RAID Level  
size (MB)  
status 1  
2
3
O
C
Record of Settings  
11-1  
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#LN #SB  
#FL NAME  
Disk reserved space  
Partition Information  
LG  
Partition  
Size (MB)  
LG  
Partition  
Size (MB)  
Infortrend  
11-2  
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11.2 View and Edit Logical Volumes  
Logical Volume Information  
LV  
ID  
Size  
#LD  
Stripe size  
Partition Information  
LV  
Partition  
Size (MB)  
LV  
Partition  
Size (MB)  
Record of Settings  
11-3  
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11.3 View and Edit Host LUN’s  
LUN Mappings  
Host Channel  
Pri. / Sec.  
Controller  
SCSI ID  
LUN  
Logical Drive /  
Logical  
Partition  
Size  
Volume  
Host-ID/ WWN Name List  
Host-ID/WWN  
Name List  
Access Restriction Setting  
Logical Drive /  
Logical  
Partition  
Read Only / Access Denied to / R/W  
by:  
Volume  
HBA WWN list  
Infortrend  
11-4  
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Host Filter Entries  
LUN  
LV/LD  
DRV  
Partition  
Size (MB)  
RAID  
LV/LD  
Partition  
?
Host-  
ID/WWN  
Host-  
ID/WWN  
Mask  
Filter Type  
Access  
Mode  
Name  
Record of Settings  
11-5  
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11.4 View and Edit SCSI Drives  
Slot  
Chl  
ID  
Size  
(MB)  
Speed  
LG DRV?  
Global Spare?  
Local Spare?  
Vendor & Product ID  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
LG  
Infortrend  
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11.5 View and Edit SCSI Channels  
Chl  
Mode  
Primary  
Secondary  
Default  
Sync  
Clock  
Default Terminator Current  
Current  
Width  
(Host / Controller Controller  
Drive) SCSI ID(s) SCSI ID(s)  
Wide Diff/Enable/  
Disable/  
Sync  
Clock  
Parity Check  
View channel host-  
ID/WWN  
View device port name  
list (WWPN)  
Record of Settings  
11-7  
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11.6 View and Edit Configuration  
Parameters  
Communication Parameters  
RS-232 Port Configuration  
COM 1 (RS-232 Port)  
Baud Rate  
2400  
4800  
9600  
19200  
38400  
38400  
Data Routing  
Direct to Port  
Enabled  
Through Network  
Disabled  
Terminal Emulation  
COM 2 (Redundant Controller Port)  
Baud Rate  
2400  
4800  
9600  
19200  
Data Routing  
Direct to Port  
Enabled  
Through Network  
Disabled  
Terminal Emulation  
Ethernet Configuration  
IP address  
__________  
__________  
__________  
NetMask  
Gateway  
PPP Configuration  
PPP Access Name  
__________  
__________  
PPP Access  
Password  
Modem Operation Modem Setup  
Configure Modem Port  
Modem Port Not Configured  
None (Default Used)  
Replace Default  
COM1  
COM2  
Modem Operation  
Mode  
Append to Default  
Modem Initialization -  
Custom Init.  
Command  
AT  
AT  
Dial-out Command  
Auto Dial-out on  
Initialization  
Dial-out Timeout  
Enabled  
Seconds  
Disabled  
_____  
Infortrend  
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Dial-out Retry Count  
Dial-out Retry Interval  
Retry  
_____  
times  
_____ Minutes  
Disabled Critical Events Only  
Dial-out on Event  
Condition  
Critical Events and Warnings  
All Events, Warnings and Notifications  
Caching Parameters  
Write-back Cache  
Optimization for  
Enabled  
Disabled  
Random I/O  
Sequential I/O  
Host Side SCSI Parameters  
Maximum Queued I/O  
Count  
Auto  
_________  
LUNs per Host SCSI  
ID  
LUNs  
Number of Tags  
Reserved for each  
Host-LUN connection  
Peripheral Device  
Type Parameters  
__________  
Peripheral Device Type -  
Device Qualifier -  
Removable media -  
LUN applicability -  
Cylinder -  
Host  
Cylinder/Head/Sector  
Mapping configuration  
Head -  
Sector -  
Fibre Connection  
Options  
__________  
Drive Side SCSI Parameters  
SCSI Motor Spin-up  
Enabled  
Disabled  
Disabled  
SCSI Reset at Power  
Up  
Enabled  
Disk Access Delay  
Time  
No Delay  
_______ Seconds  
SCSI I/O Timeout  
Default  
_______  
_______  
_______  
Maximum Tag Count  
Disabled  
Disabled  
Periodic Drive Check  
Time  
Periodic SAF-TE and  
SES Device Check  
Time  
Periodic Auto-Detect  
Failure Drive Swap  
Check Time  
Disabled  
Disabled  
Disabled  
_______  
_______  
Detect only  
Drive Predictable  
Failure Mode  
Detect and Perpetual  
Clone  
Enabled  
Detect and Clone + Replace  
Disabled  
Fibre Channel Dual  
Loop  
Record of Settings  
11-9  
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Disk Array Parameters  
Rebuild Priority  
Low  
Normal  
Improved  
High  
Verifications on Writes  
Enabled  
Verifications on LD  
Initialization Writes  
Verifications on LD  
Rebuild Writes  
Verifications on  
Normal Drive Writes  
Disabled  
Enabled  
Enabled  
Disabled  
Disabled  
Redundant Controller Parameters  
Redundant Controller  
Communication Channel  
Secondary controller RS-  
232  
__________  
Enabled  
Disabled  
Cache synchronization  
on write-through  
Enabled  
Disabled  
Controller Parameters  
Controller Name  
Not Set  
__________  
LCD Tile Display  
Controller Logo  
Disabled  
Controller Name  
Password Validation  
Timeout  
1 minute  
2 minutes  
5 minutes  
Always Check  
Controller Unique  
Identifier  
SDRAM ECC  
__________  
Enabled  
Disabled  
Infortrend  
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11.7 View and Edit Peripheral Devices  
Set Peripheral Device Entry  
Redundant Controller  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Power Supply Status  
Fan Status  
Temperature Status  
UPS Status  
Define Peripheral Device Active Signal  
Power Supply Fail Signal  
Active High  
Active Low  
Fan Fail Signal  
Active High  
Temperature Alert Signal  
Active High  
UPS Power Fail Signal  
Active High  
Drive Failure Outputs  
Active High  
Active Low  
Active Low  
Active Low  
Active Low  
View System Information  
Total Cache Size  
SDRAM ________ MB  
Firmware Version  
Bootrecord Version  
Serial Number  
Battery Backup  
On  
Off  
Event Threshold Parameters  
Thresholds for +3.3V  
Upper ________ Lower ________  
Record of Settings  
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Thresholds for +5V  
Thresholds for +12V  
Thresholds for CPU  
temperature  
Upper ________ Lower ________  
Upper ________ Lower ________  
Upper ________ Lower ________  
Thresholds for Board  
Temperature  
Upper ________ Lower ________  
11.8 Save NVRAM to Disk, Restore from Disk  
Update  
Firmware  
Date  
Save NVRAM to  
Disk or File  
Date/Location  
Restore NVRAM  
from Disk  
Date  
11.9 RAID Security: Password  
RAID Security  
Controller Name  
Password  
__________  
Infortrend  
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Chapter  
12  
Array Expansion  
The array expansion functions allow you to expand storage capacity  
without the costs on buying new equipment. The expansion can be  
completed on-line while system is serving host I/ Os.  
This chapter is organized as follows:  
12. 1 Overview  
Note on using the expansion functions  
12.2 Mode 1 Expansion  
Theory and configuration procedure: expansion  
by adding drives  
12.3 Mode 2 Expansion  
Theory and configuration procedure: expansion  
by copying and replacing drives  
12.4 Making Use of the Added Capacity  
Configuration procedure of the Expand function  
for logical drive  
12.5 Expand Logical Volume  
Configuration procedure of the Expand function  
for logical volume  
12.6 Configuration Example: Volume Extension in Windows 2000  
12.1 Overview  
What is it and how does it work?  
Before the invention of RAID Expansion, increasing the capacity of a  
RAID system meant backing up all data in the disk array, re-creating  
disk array configuration with new drives, and then restoring data  
back into system.  
Infortrends RAID Expansion technology allows users to expand a  
logical drive by adding new drives, or replacing drive members  
with drives of larger capacity. Replacing is done by copying data  
Advanced Configurations  
12-1  
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from the original members to larger drives, and then the smaller  
drives can be replaced without powering down the system.  
Note on Expansion  
1. Added Capacity:  
When a new drive is added to an existing logical drive, the  
capacity brought by the new drive appears as a new partition.  
Assuming that you have 4 physical drives (each of the size of  
36GB) in a logical drive, and that each drives miximum capacity  
is used, you will have a logical drive of the size of 108GB. One  
drives capacity is used for parity; e.g., RAID 3. A 36GB drive is  
added, the capacity will be increased to 144GB in two separate  
partitions (one is 108GB and the other 36GB).  
2. Size of the New Drive:  
A drive used for adding the capacity should have the same  
capacity as that of the arrays members.  
3. Applicable Arrays:  
Expansion can only be performed on RAID 0, 3, and 5 logical  
drives.  
Expansion can not be performed on  
a
logical  
configurations that do not have parity; e.g., NRAID or RAID 1.  
NOTE:  
Expansion on RAID0 is not recommended, because the RAID0 array has  
no redundancy. Interruptions during the expansion process may cause  
unrecoverable data loss.  
4. Interruption to the Process:  
Expansion should not be canceled or interrupted once begun. A  
manual restart should be conducted after the occurrence of  
power failure or interruption of any kind.  
Infortrend  
12-2  
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Expand Logical Drive: Re-Striping  
Figure 12 - 1 Logical Drive Expansion  
RAID levels supported: RAID 0, 3, and 5  
Expansion can be performed on logical drives or logical volumes  
under the following conditions:  
1. There is an unused capacity in a logical unit  
2. Capacity is increased by using member drives of larger capacity  
(see Copy and Replace in the discussion below)  
Data is recalculated and distributed to drive members or members  
of a logical volume. On the completion of the process, the added or  
the previously unused capacity will become a new partition. The  
new partition must be made available through host LUN mapping  
in order for a host adapter to recognize its presence.  
Array Expansion  
12-3  
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12.2 Mode 1 Expansion:  
Adding Drives to a Logical Drive  
Use drives of the same capacity as that of the original drive  
members. Once completed, the added capacity will appear as  
another partition (new partition). Data is automatically re-striped  
across the new and old members during the add-drive process. See  
the diagram below to get a clear idea:  
Figure 12 - 2 Expansion by Adding Drive  
RAID levels supported: RAID 0, 3, and 5.  
The new partition must be made available through a host ID/ LUN.  
Add-Drive Procedure  
First select from the main menu, “View and Edit Logical Drive,” and  
select a logical drive to add a new drive to. The drive selected for  
adding should have a capacity no less than the original member  
drives. If possible, use drives of the same capacity because all  
drives in the array is treated as though they have the capacity of the  
smallest member in the array.  
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Press [ENTER] to select a logical drive and choose “add SCSI  
drives” from the submenu. Proceed with confirming the selection.  
Available drives will be listed. Select one or more drive(s) to add to  
the target logical drive by pressing [ENTER]. The selected drive  
will be indicated by an asterisk “ ” mark.  
*
Press [ESC] to proceed and the notification will prompt.  
Press [ESC] again to cancel the notification prompt, a status bar will  
indicate the percentage of progress.  
Array Expansion  
12-5  
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Upon completion, there will appear a confirming notification. The  
capacity of the added drive will appear as an unused partition.  
The added capacity will be automatically included, meaning that  
you do not have to "expand logical drive" later. Map the added  
capacity to another host ID/ LUN to make use of it.  
As diagrammed above, in "View and Edit Host LUN," the original  
capacity is 9999MB, its host LUN mapping remains unchanged and  
the added capacity appears as the second partition.  
IMPORTANT!  
Expansion by adding drives can not be canceled once started. If power failure  
occurs, the expansion will be paused and the controller will NOT restart the  
expansion when power comes back on. Resumption of the RAID expansion  
must be performed manually.  
If a member drive of the logical drive fails during RAID expansion, the  
expansion will be paused. The expansion will resume after logical drive  
rebuild is completed.  
Infortrend  
12-6  
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12.3 Mode 2 Expansion:  
Copy and Replace Drives with Drives of  
Larger Capacity  
You may also expand your logical drives by copying and replacing  
all member drives with drives of higher capacity. Please refer to the  
diagram below for a better understanding. The existing data in the  
array is copied onto the new drives, and then the original members  
can be removed.  
When all the member drives have been replaced, execute the  
“Expand logical drives” function to make use of the added capacity.  
Figure 12 - 3 Expansion by Copy & Replace  
RAID levels supported: RAID 0, 3, and 5  
Copy and Replace Procedure  
Select from main menu “View and Edit Logical Drives.” Select a  
target array, press [ENTER] and scroll down to choose “copy and  
replace drive.” Press [ENTER] to proceed.  
Array Expansion  
12-7  
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The array members will be listed. Select the member drive (the  
source drive) you want to replace with a larger one.  
Select one of the members as the "source drive" (status indicated as  
ON-LINE) by pressing [ENTER], a table of available drives will  
prompt. Select a "new drive" to copy the capacity of the source  
drive. The channel number and ID number of both the “Source  
Drive” and “the Destination Drive” will be indicated in the  
confirming box.  
Choose Yes to confirm and proceed.  
Press [ESC] to view the progress.  
Infortrend  
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Completion of the Copy and Replace process will be indicated by a  
notification message. Follow the same method to copy and replace  
every member drive. You may now perform “Expand Logical  
Drive” to make use of the added capacity, and then map the  
additional capacity to a Host LUN.  
12.4 Making Use of the Added Capacity:  
Expand Logical Drive  
In the following example, the logical drive is originally composed of  
three member drives and each member drive has the capacity of 1  
Gigabyte. “Copy and Replace” has been performed on the logical  
drive and each of its member drives has been replaced by a new  
drive with the capacity of 2 Gigabytes. The next step is to perform  
“Expand Logical Drive” to utilize the additional capacity brought by  
the new drives.  
1. Select “View and Edit Logical Drives” from the main menu and  
select the logical drive with its members copied and replaced.  
2. Select “Expand Logical Drive” in the sub-menu and press  
[ENTER] to proceed. A confirming box will appear.  
3. Proceed by pressing [ENTER] or entering any value no larger  
than the "maximum drive expand capacity" and press [ENTER].  
Array Expansion  
12-9  
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Choose Yes to confirm and proceed.  
Upon completion, you will be prompted by the notification message.  
Press [ESC] to return to the previous menu screen.  
The total capacity of logical drive has been expanded to 6 Gigabytes.  
Infortrend  
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12.5 Expand Logical Volume  
To expand a logical volume, expand its logical drive member(s) and  
then perform “expand logical volume.”  
When prompted by "Expand Logical Volume?", Choose Yes to  
confirm and the process will be completed immediately.  
Array Expansion  
12-11  
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12.6  
Configuration Example:  
Volume Extension in  
Windows 2000® Server  
Limitations When Using Windows 2000  
1. Applies only to the Windows NT Server or Windows 2000  
Server Disk Management which includes the Extend Volume  
Set function; Windows NT Workstation does not support this  
feature. The volume set expansion formats the new area  
without affecting existing files on the original volume.  
2. The system drive (boot drive) of a Windows NT/ 2000 system  
can not be expanded.  
3. The drive to be expanded should be using the NTFS file system.  
Example:  
The following example demonstrates the expansion of a 16988MB  
RAID 5 logical drive. The HyperTerminal emulation software that  
comes with Windows Server is used to connect to the RAID  
controller via RS-232C.  
Infortrend  
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You can view information about this drive in the Windows 2000  
Servers Computer Management -> Storage -> Disk Management.  
Place the cursor on Disk 1, right-click your mouse, and select  
“Properties.” You will see that the total capacity for the Drive E: is  
about 16.5GB.  
Array Expansion  
12-13  
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Follow the steps described in the previous section to "add" or "copy  
& replace" SCSI disk drives and perform Logical Drive Expansion.  
The 16.5GB logical drive has become a 25GB logical drive. Place the  
cursor on that logical drive, and then press [ENTER].  
From the menu, select "Partition Logical Drive." You will see that  
the 25GB logical drive is composed of a 17GB partition and an 8.4GB  
partition.  
Follow the directions in chapter 5 and chapter 7 to map the new  
partition to a Host LUN. The new partition must be "mapped" to a  
host LUN in order for the HBA (host-bus adapter) to see it. Once  
you have mapped the partition, reboot your Windows server. The  
HBA should be able to detect an additional “disk” during the  
initialization process.  
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Return to Windows 2000 Servers Disk Management. There now  
exists a Disk 2 with 8.3GB of free space. You may use the “rescan  
disks” command to bring up the new drive.  
Select an existing volume (Disk1) and then right-click on the disk  
column. Select “Extend Volume” to proceed.  
Array Expansion  
12-15  
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The Extend Volume Wizard should guide you through the rest of  
the process.  
The screen will display that volume set of Drive E: has been  
extended into a spanned volume by the 8.3GB in Disk2.  
Logical Drive E: is now composed of two partitions with a total  
volume of 2500MB. To see this, hold down on the <Ctrl> key and  
select both Disk 1 and Disk2; then right-click your mouse and select  
“Properties.”  
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Drive E: now has a capacity of about 25GB.  
Array Expansion  
12-17  
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Appendix  
A
LCD Keypad Navigation Map  
A-1  
Navigation Map  
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A-2  
Infortrend  
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Navigation Map  
A-3  
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A-4  
Infortrend  
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Navigation Map  
A-5  
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A-6  
Infortrend  
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Navigation Map  
A-7  
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Appendix  
B
Firmware Functionality  
Specifications  
Basic RAID Management:  
Specification  
RAID Levels  
Feature  
0, 1(0+1), 3, 5, 10, 30, and 50 (Multi-level RAID with  
the logical volume implementation)  
64 or 128 through OEM IAPPEND utility  
Maximum Number of  
logical drives  
RAID level dependency to  
each logical drive  
Independent. Logical drive configured in different  
RAID levels can co-exist in a logical volume and in a  
RAID system  
Maximum number of drives 128  
for each logical drive  
Configurable stripe size  
Configurable write policy  
Logical drive identification  
4KB to 256KB per logical drive  
Write-back or write-through per logical drive  
Unique, controller randomly generated logical drive ID;  
Logical drive name user-configurable  
Maximum number of  
partitions for each logical  
drive  
128, through OEM “iappend.exe” program  
Maximum number of  
logical drives in a logical  
volume  
128  
Maximum number of  
logical volumes  
32  
Maximum number of LUNs  
Mappable  
Up to 1024  
Maximum number of LUNs  
per Host ID  
Up to 32, user configurable  
Concurrent I/O  
Supported  
Tag Command Queuing  
Dedicated Spare Drive  
Supported  
Supported, hereby defined as the spare drive  
specifically assigned to a logical drive  
Supported, the spare drive serving all logical drives  
Supported, applies to non-configured drives  
Supported  
Global Spare Drive  
Global Spare Auto-Assign  
Co-existing Dedicated and  
Global Spare Drives  
Auto-rebuild onto spare  
drive  
Supported  
B-1  
Firmware Functionality Specifications  
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Auto-scan of replacement  
drive upon manually  
initiated rebuild  
Supported  
One-step rebuild onto a  
replacement drive  
Immediate logical drive  
availability  
Supported  
Supported  
Auto-rebuild onto failed  
drive replacement  
Supported. With no spare drive, the controller will  
auto-scan the failed drive and starts rebuild  
automatically once the failed drive has been replaced.  
Firmware can be downloaded during active I/Os.  
Administrators may find appropriate time to reset  
controller later.  
Background firmware  
download  
Auto recovery from logical  
drive failure  
Supported. When user accidentally removed the  
wrong drive to cause the 2nd drive failure of a one-  
drive-failed RAID5 / RAID3 logical drive, fatal error may  
occur. However, you may force the controller to  
reaccept the logical drive by switching off the controller,  
installing the drive back to its original drive slot, and  
then power on the controller. The logical drive will be  
restored to the one-drive-failed status.  
Advanced Features:  
Media Scan  
Supported. Verify written data on drives to avoid bad  
blocks from causing data inconsistency.  
Supported  
Transparent reset of hung  
HDDs  
Auto cache flush on critical When critical conditions occur, e.g., component failure,  
conditions  
or BBU under charge, cached data will be flushed and  
the write policy will be changed to write-through mode.  
Supported  
Drive Low-level format  
Drive Identification  
Supported. Force the drive to light on the activity  
indicator for user to recognize the correct drive.  
Drive Information Listing  
Supported. Drive vendor name, model number,  
firmware revision, capacity (blocks), serial number,  
narrow/wide and current sync. speed.  
Supported  
Supported. The logical drive information is recorded  
on drive media. The logical drives can still be  
accessed if using different Infortrend RAID  
controllers/subsystems.  
Drive Read/Write testing  
Configuration on Disk  
Save/ Restore NVRAM to /  
from Disks  
Supported. Save all the settings stored in the  
controller NVRAM to the logical drive members  
Save / Restore NVRAM to /  
from a file  
Supported. Save all the settings stored in the  
controller NVRAM to a file (via GUI manager) on user’s  
computer.  
B-2  
Infortrend  
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Host LUN Geometry  
User Configurable Default  
Geometry:  
1. Capacity <64GB: Head=63, Sector=32, Cylinder=?  
(depends on capacity)  
2. 64GB<capacity<128GB:Head=64, Sector=64,  
Cylinder=? (depends on capacity)  
3. 128GB<capacity<256GB: Head=127, Sector=64,  
Cylinder=? (depends on capacity)  
4. 256GB<capacity<512GB: Head=127, Sector=127,  
Cylinder=?  
5. 512GB<capacity<1TB: Head=255, Sector=64,  
Cylinder=? (depends on capacity)  
6. 1TB<capacity: Head=225, Sector=225, Cylinder=?  
(depends on capacity)  
User Configurable  
Geometry range:  
Sector: 32, 64, 127, 255 or Variable  
Head: 64, 127, 255 or Variable  
Cylinder: <1024, <32784,<65536 or Variable  
Supported. The controller will send spin-up (start unit)  
command to each drive at the 4 sec. intervals.  
Drive Motor Spin-up  
Drive-side Tag Command  
Queue  
Supported. User adjustable up to 128 for each drive  
Host-side Maximum  
Queued I/O count  
User adjustable up to 1024  
Maximum concurrent Host  
LUN connection  
User adjustable up to 64  
User adjustable up to 256  
Number of Tags Reserved  
for each Host-LUN  
connection  
Controller/Logical Drive  
Shutdown  
Turns controller or specific logical drive into a state that  
does not receive I/Os. This function is available  
through OEM “iappend” program.  
Drive I/O timeout  
IO channel diagnostics  
Drive Roaming  
User adjustable  
Supported  
Supported  
Caching Operation:  
Write-back Cache  
Supported.  
Write-through Cache  
Supported.  
Supported Memory type  
SDRAM memory for enhanced performance  
Fast Page Memory with Parity for enhanced data  
security  
Read-ahead Operation  
Intelligent Dynamic read-ahead operation for  
sequential data accessing  
Multi-Threaded Operation  
Scatter / Gather  
Yes  
Supported  
I/O sorting  
Supported. Optimized I/O sorting for enhanced  
performance  
Variable Stripe Size  
Opt. for Sequential  
I/O  
Opt. for  
Random I/O  
32  
RAID0  
128  
B-3  
Firmware Functionality Specifications  
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RAID1  
RAID3  
RAID5  
128  
16  
128  
32  
4
32  
Caching Optimization  
Cache buffer sorting prior to cache flush operation  
Gathering of writes during flush operation to minimize the number of IOs  
required for parity update  
Elevator sorting and gathering of drive IOs  
Multiple concurrent drive IOs (tagged commands)  
Intelligent, predictive multi-threaded read-ahead  
Multiple, concurrent host IO threads (host command queuing)  
RAID Expansion:  
On-line RAID Expansion  
Supported.  
Mode-1 RAID Expansion-  
add Drive  
Supported. Multiple drives can be added concurrently.  
Mode-2 RAID Expansion –  
Copy and Replace drives  
Supported. Replace members with drives of larger  
capacity.  
Expand Capacity with no  
extra drive bays required  
Supported in Mode 2 RAID expansion. Provide “Copy  
and Replace Drive” function to replace drives with  
drives of greater capacity. No need to add another  
enclosure for the extra drives.  
Operating system support  
for RAID Expansion  
No. No operating system driver required. No software  
has to be installed for this purpose.  
B-4  
Infortrend  
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Fibre Channel Support:  
Fibre Channel Support  
Channel Mode  
All Firmware supports Fibre Channels  
All channels configurable to Host or Drive mode, user  
configurable.  
Redundant controller  
Host-side loop failure  
detection  
Redundant using FC controllers supported.  
Supported. The LIPs on the host channels will not be  
displayed to users.  
Drive-side loop failure  
detection  
Supported.  
Point-to-point topology  
Arbitrated loop topology  
Fabric topology  
Supported.  
Supported.  
Supported.  
Host Redundant loop /  
dual-loop topology  
Supported. (Also requires the host computer Fibre HBA  
driver support)  
Drive side redundant loop Workloads can be automatically balanced between  
load-sharing  
member loops for performance optimization.  
User selectable from ID 0 to 125.  
Supported  
3-pin Copper: can be converted to optical with a MIA or  
GBIC HUBs.  
Fibre channel ID  
Fibre channel CRC  
Native Fibre Interface  
DB-9 Copper: MIA compliant, a converter or extender is  
necessary  
Point-to-point and FC-AL  
protocol  
User configurable.  
LUN Filtering (RAID-  
Based Mapping)  
Host LUN mapping with user-configurable Filter entry  
and Filter type (access control), up to 128 Filter entries  
can be appended to Host-ID/LUN combinations.  
! Host channel HBA WWN browsing: a list of WWNs  
from detected HBAs on the host channel will be  
provided for user's convenience when masking LUN  
Filtering.  
! Bit-masking: Based on the user provided WWN of  
the host HBA (user can enter the WWN manually  
from a list browsed or that provided by the controller).  
Users can also assign a bit-masking to group a  
certain group of WWNs to be included in the LUN  
Filtering.  
! Read/Write Privilege: Users can choose the following  
privilege for each LUN Filtering: Read/Write, Read  
Only, and No Access.  
WWN table stored in  
NVRAM  
Each WWN number can be assigned with a nick name  
for ease of identification  
Sync. cache channel over Supported, no extra cabling between two controllers;  
Fibre loops  
communications data can be distributed to one or two  
dedicated channels or over all drive loops.  
B-5  
Firmware Functionality Specifications  
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S.M.A.R.T. Support:  
Copy & Replace Drive  
Supported. User can choose to clone a member drive  
before drive failure.  
Drive S.M.A.R.T. Support  
Supported, with intelligent error handling  
implementations.  
User selectable modes for 1. Detect only  
S.M.A.R.T.  
2. Perpetual Clone on detection of S.M.A.R.T. condition  
3. Clone + Replace  
Redundant Controller:  
Active-active redundant Supported  
controller  
Synchronized cache  
Supported. Through single or redundant, dedicated  
synchronizing channels. Synchronized cache over Fibre  
loops is supported.  
Synchronized cache can be disabled when using write-  
through mode in redundant controllers to prevent  
performance trade-offs.  
Write-back cache  
enabled in redundant  
controller mode  
Yes; with synchronized cache connection between  
controllers.  
Automatic Failover  
Yes for all PowerPC controllers (user's interaction  
necessary)  
Automatic Failback  
Yes for all PowerPC controllers (user's interaction  
necessary)  
Fibre channel redundant Supported.  
controller  
Controller Hot-Swap  
! No need to shut down the failed controller before  
replacing the failed controller. (Customer's design-in  
hot-swap mechanism necessary)  
! Support on-line hot-swap of the failed controller.  
There is no need to reset or shutdown the failed  
controller. One controller can be pulled out during  
active I/Os to simulate the destructive controller failure.  
(Customer's design-in hot-swap mechanism  
necessary)  
Redundant Controller  
SentinelRAID: SCSI; RCC Reset signals built-in  
Communication channel EonRAID: Fibre channel(s); RCC cable necessary  
Parity Synchronization  
in redundant controller  
write-back mode to  
avoid write-hole  
Supported.  
B-6  
Infortrend  
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Redundant Controller  
Communication over  
Fibre loops  
No Single-point-of-  
failure  
Dedicated loops or distribution over drive loops selectable  
Supported.  
Automatic engagement  
of replacement  
controller  
Supported in PowerPC series  
Dynamic cache memory Yes. Cache memory is dynamically allocated, not fixed.  
allocation  
Environment  
management  
2
Supported. SAF-TE, S.E.S., ISEMS (I C interface); and  
on-board controller voltage/temp monitor are all supported  
in both single and redundant controller mode. In the event  
of controller failure, serves can be taken over by the  
existing controller.  
Cache battery backup  
Load sharing  
Supported. Battery backup solutions for cache memory  
are supported in both single controller and redundant  
modes.  
Supported. Workload can be flexibly divided between  
different controllers by assigning logical configurations of  
drives (LDs/LVs) to different controllers.  
User configurable  
channel mode  
Supported. Channel modes configurable (SCSI or Fibre)  
as HOST or DRIVE in both single controller and redundant  
controller mode.  
Require a special  
Firmware for redundant  
controller?  
No. All firmware and all Infortrend external RAID  
controllers support redundant controller function.  
Redundant Controller  
Firmware upgrade can be downloaded to the primary  
rolling firmware upgrade controller and then be adopted by both controllers, without  
interrupting host I/O.  
Redundant Controller  
firmware  
synchronization  
In the event of controller failure, a replacement controller  
running a different version of firmware can be combined to  
restore a redundant system with a failed controller.  
Different firmware versions can be auto-synchronized  
later.  
Data Safety:  
Regenerate Parity of  
logical drives  
Supported. Can be performed every so often by user to  
ensure that bad sectors do not cause data loss in the  
event of drive failure.  
Bad block auto-  
reassignment  
Supported. Automatic reassignment of bad block  
Battery backup for  
cache memory  
Supported. The battery backup solutions provide long-  
lasting battery support to the cache memory when power  
failure occurs. The unwritten data in the cache memory  
can be committed to drive media when power is restored.  
Supported. Performs read-after-write during normal write  
processes to ensure data is properly written to drives.  
Supported. Performs read-after-write during rebuild write  
to ensure data is properly written to drives.  
Verification on Normal  
Writes  
Verification on Rebuild  
Writes  
B-7  
Firmware Functionality Specifications  
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Verification on LD  
initialization writes  
Drive S.M.A.R.T.  
support  
Supported. Performs read-after-write during logical drive  
initialization to ensure data is properly written to drives.  
Supported. Drive failure is predictable with reference to  
the variables detected. Reaction schemes are selectable  
from Detect only, Perpetual Clone and Copy + Replace.  
These options help to improve MTBF.  
Clone Failing Drive  
Users may choose to clone data from a failing drive to a  
backup drive manually  
Automatic Shutdown on Controller automatically starts a shutdown sequence upon  
over-temperature  
condition  
the detection of high-ambient temperature for an extended  
period of time.  
System Security:  
Password protection  
Supported. All settings requires the correct password (if  
set) to ensure system security.  
User-configurable  
Password validation  
timeout  
SSL-enabled  
RAIDWatch Agents  
Supported. After certain time in absence of user  
interaction, the password will be requested again. This  
helps to avoid unauthorized operation when user is away.  
Agents communicate to the controller through limited set  
of authorization options.  
B-8  
Infortrend  
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Environment Management:  
SAF-TE/S.E.S. support  
Supported. The SAF-TE/S.E.S. modules can be  
connected to the drive channel, the controller will  
detect errors from SAF-TE/S.E.S. devices or notify  
drive failure via SAF-TE/S.E.S..  
Both SAF-TE/S.E.S. via drive and device-self-  
interfaced are supported.  
Redundant SAF-TE/S.E.S. devices are  
supported  
Multiple S.E.S. devices are supported  
Dynamic on-lining of  
enclosure services  
Once an expansion unit (JBOD) with supported  
monitoring interface is combined with a RAID system,  
its status will be automatically polled.  
User configurable (50ms, 100ms, 200ms, 500ms,  
1~60sec)  
SAF-TE/S.E.S. polling  
period  
ISEMS (Infortrend Simple  
Enclosure Management  
Service)  
Supported.  
Multiple SAF-TE/S.E.S.  
modules on the same  
channel  
Multiple SAF-TE /S.E.S.  
modules on different  
channels  
Mapping SAF-TE/S.E.S.  
device to host channel for  
use with Host-based SAF-  
TE/S.E.S. Monitor  
Dual-LED drive status  
indicators  
Supported.  
Supported.  
Supported.  
Supported. Both single-LED and dual-LED drive  
status indicators are supported.  
SAF-TE/ S.E.S. Temperature  
value display  
Fault-bus support  
Supported. Display the temperature value provided  
by enclosure SAF-TE module (if available).  
Provides the simplest implementation for the  
enclosure management. All fault-bus input/output  
signals are active-high/active-low user adjustable.  
Supported. Monitors the 3.3V, 5V, and 12V voltage  
status. Event trigger threshold user configurable.  
Supported. Monitors the CPU and board  
temperature status. Event trigger threshold user  
configurable.  
On-board controller voltage  
monitors  
On-board controller  
temperature sensors  
Enclosure redundant power  
supply status monitoring  
Enclosure Fan status  
monitoring  
Enclosure UPS status  
monitoring  
Supported. Fault-Bus/SAF-TE/S.E.S./ISEMS  
Supported. Fault-Bus/SAF-TE/S.E.S/ISEMS  
Supported. Fault-Bus/SAF-TE/S.E.S/ISEMS  
Supported. Fault-Bus/SAF-TE/S.E.S/ISEMS  
Enclosure temperature  
monitoring  
B-9  
Firmware Functionality Specifications  
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User Interface:  
RAIDWatch on-board  
Out-of-band configuration via LAN. Browser  
accessible configuration option by installing  
RAIDWatch to reserved space on drive via ftp.  
Supports terminal modes: ANSI, VT-100, ANSI Color.  
Provides menu-driven user-friendly text-based  
interface.  
RS-232C Terminal  
Graphical User Interface  
(Java-based GUI Manager)  
Provides user-friendly graphical interface.  
Communicates with RAID controller via In-band  
SCSI, In-band Fibre or SNMP (Windows-based GUI).  
Customers can use Infortrend RAIDWatch or develop  
their own GUI according to the "External Interface  
Specification" (contact Infortrend support for this  
OEM document).  
External Interface API for  
customized host-based  
management  
Supported.  
LCD Front Panel  
Buzzer alarm  
Provides easy access for user instinct operation.  
Warns user when any failure or critical event occurs.  
Remote Manageability:  
Modem Support  
Auto dial-out  
The COM 1 port of the controller can be connected to  
a MODEM for remote manageability.  
Supported. Can be configured to dial-out to a remote  
terminal when controller is powered on – for remote  
administration.  
Event dial-out to terminal  
Event dial-out to pager  
Supported. Can be configured to dial-out a remote  
terminal when an event occurs.  
Supported. Can be configured to dial-out a pager  
number with message (user configured with AT  
commands) when an event occurs.  
Terminal dial-in  
Supported. Can be configured to accept a remote  
terminal dial-in for remote administration.  
Custom Inquiry Serial Number (for support of multi-  
pathing software like Veritas, QLogic, etc)  
Supported. Remote redundant controller  
configuration (support fully automatic failback-user's  
interaction free)  
Custom Inquiry Serial  
Number  
Remote Redundant  
Controller Configuration  
B-10  
Infortrend  
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JBOD-Specific:  
Format  
Reassign Blocks  
Restore controller-maintained defect list to default  
Add entry to the defect list maintained by controller on disk  
drives  
Write-verification  
SMART  
Special mode  
parameters  
Write following by a verify  
Sense data and mode parameters support  
Error handling page – Enable/Disable retry  
Caching page – Enable/Disable Read/Write caching  
SMART enable parameters  
Geometry – saved on format command completion  
Others:  
Customization of default  
settings  
Via the IAPPEND utility  
Private logo  
WWN seed read from  
subsystem  
Supported  
Supported  
Customizable SNMP trap  
messages  
Customizable inquiry serial  
no. data to enable clustering  
customization  
Supported  
Supported  
B-11  
Firmware Functionality Specifications  
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Appendix  
C
System Functions:  
Upgrading Firmware  
Upgrading Firmware  
The RAID controller’s firmware resides in flash memory that can  
be updated through the COM port, LAN port, or via In-band SCSI.  
New releases of firmware are available in the form of a DOS file in  
the "pub" directory of Infortrends FTP site or on a 3.5" diskette.  
The file available at the FTP site is usually a self-extracting file that  
contains the following:  
FW30Dxyz Firmware Binary (where "xyz" refers to the firmware  
version)  
B30Buvw  
Boot Record Binary (where "uvw" refers to the boot  
record version)  
README.TXT Read this file first before upgrading the  
firmware/ boot record. It contains the most up-  
to-date information which is very important to  
the firmware upgrade and usage.  
These files must be extracted from the compressed file and copied  
to a directory in boot drive.  
New Features Supported with Firmware 3.21  
Background RS-232C Firmware Download:  
Host I/ Os will not be interrupted during the download process.  
After the download process is completed, user should find a  
chance to reset the controller for the new firmware to take effect.  
Redundant Controller Rolling Firmware Upgrade:  
When download is performed on a dual-controller system,  
firmware is flashed onto both controllers without interrupting host  
I/ Os. After the download process is completed, the Primary  
controller will reset and let the Secondary take over the service  
temporarily. When the Primary comes back on-line, the Secondary  
System Functions: Upgrading Firmware  
C-1  
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will hand over the workload and then reset itself for the new  
firmware to take effect. The rolling upgrade is automatically  
performed by controller firmware and user's intervention is not  
necessary.  
Redundant Controller Firmware Sync-version:  
A controller used to replace a failed unit in a dual-controller  
system is often running a newer release of firmware version. To  
solve the contention, firmware running on the replacement  
controller will be downgraded to that running on the surviving  
controller.  
IMPORTANT!  
Allow the downloading process to finish. Do not reset or turn off the  
computer or the controller while it is downloading the file. Doing so  
may result in an unrecoverable error that requires the service of the  
manufacturer.  
While the firmware is new, the boot record that comes with it may be the  
same version as the one in the controller. If this is the case, there is no  
need to upgrade the Boot Record Binary.  
NOTE:  
Controller serial port COM 2can not be used to download firmware.  
Upgrading Firmware Using In-band SCSI +  
RAIDWatch Manager  
Establish the In-band SCSI connection in RAIDWatch Manager  
Please refer to RAIDWatch User' s Manual for details on  
establishing the In-band SCSI connection for RAIDWatch  
Manager.  
C-2  
Infortrend  
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Upgrade Both Boot Record and Firmware Binaries  
1. Connect to the RAID system locally or from a remote host using  
RAIDWatch Manager. While connected to the RAID system,  
there will be icon(s) with IP address specified on the left of the  
menu screen. Select by double-clicking the icon of the RAID  
system which firmware is to be upgraded. Select the controller  
icon and then select the “RAID system-to-host bus” (usually  
appears as In-band SCSI). Double-click the RAID-to-host-bus  
to connect to the desired controller. Choose the “RAID view”  
icon on the controller panel or the RAID view icon on the  
control bar. The RAID view window will appear. Choose  
"Controller" > "Download" -> and click among the selections  
"Download FW/ BR” (Firmware and Boot Record).  
2. Provide the boot record binary filename, the RAIDWatch  
Manager will start to download the boot record binary to the  
controller.  
3. After the boot record download is completed, provide the  
firmware filename to the RAIDWatch Manager. It will start to  
download the firmware to the controller.  
4. Shutdown the system which is accessing the RAID, then reset  
the controller in order to use the new downloaded firmware.  
With firmware release 3.21 and above, host I/ Os will not be  
interrupted by the download process. Users may find a chance  
to stop host I/ O and reset the controller for new firmware to  
take effect.  
System Functions: Upgrading Firmware  
C-3  
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Upgrade the Firmware Binary Only  
1. Connect to the RAID system locally or from a remote host using  
RAIDWatch Manager. While connected to the RAID system,  
there will be icon(s) with IP address specified on the left of the  
menu screen. Select by double-clicking the icon of the RAID  
system which firmware is to be upgraded. Select the controller  
icon and then select the “RAID system-to-host bus” (usually  
appears as In-band SCSI or PCI bus…).  
Double-click the  
RAID-to-host-bus to connect to the desired controller. Choose  
the “RAID view” icon on the controller panel. The RAID view  
window will appear. Choose "Controller" > "Download" -> and  
click among the selections "Download FW” (Firmware). If both  
boot record and firmware are desired to upgrade, choose  
"Download Firmware".  
2. Provide the firmware filename to the RAIDWatch Manager. It  
will start to download the firmware to the controller.  
3. Shutdown the system which is accessing the RAID, then reset  
the controller in order to use the new downloaded firmware.  
Upgrading Firmware Using RS-232C Terminal  
Emulation  
The firmware can be downloaded to the RAID controller by using  
an ANSI/ VT-100 compatible terminal emulation program.  
Whichever terminal emulation program is used must support the  
ZMODEM file transfer protocol. The following example uses the  
HyperTerminal in Windows NT®. Other terminal emulation  
programs (e.g., Telix and PROCOMM Plus) can perform the  
firmware upgrade as well.  
C-4  
Infortrend  
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Establishing the connection for the RS-232C Terminal Emulation  
Please refer to chapter 4, “Connecting to Terminal Emulation,” and  
also your hardware manual for details on establishing the  
connection.  
Upgrading Both Boot Record and Firmware Binaries  
1. From the Main Menu, scroll down to "System Functions."  
2. Go to "Controller Maintenance."  
3. Choose "Advanced Maintenance."  
4. Select "Download Boot Record and Firmware."  
5. Set ZMODEM as the file transfer protocol of your terminal  
emulation software.  
6. Send the Boot Record Binary to the controller.  
In  
HyperTerminal, go to the "Transfer" menu and choose "Send  
file." If you are not using Hyper Terminal, choose "Upload" or  
"Send" (depending on the software).  
7. After the Boot Record has been downloaded, send the  
Firmware Binary to the controller. In HyperTerminal, go to the  
"Transfer" menu and choose "Send file." If you are not using  
Hyper Terminal, choose "Upload" or "Send" (depending on the  
software).  
8. When the Firmware completes downloading, the controller will  
automatically reset itself.  
System Functions: Upgrading Firmware  
C-5  
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Upgrading the Firmware Binary Only  
1. From the Main Menu, scroll down to "System Functions."  
2. Go to "Controller Maintenance."  
3. Choose "Download Firmware."  
4. Set ZMODEM as the file transfer protocol of your terminal  
emulation software.  
5. Send the Firmware Binary to the controller. In Hyper Terminal,  
select "Send file." If you are not using HyperTerminal, choose  
"Upload" or "Send" (depending on the software).  
6. When the Firmware completes downloading, the controller will  
automatically reset itself.  
C-6  
Infortrend  
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Appendix  
D
Event Messages  
The controller events can be categorized as follows:  
Alert  
Errors that need to attend to immediately  
Warning  
Notification  
Errors  
Command processed message sent from Firmware  
The controller records all system events from power on, it can record up to  
1,000 events. To power off or to reset the controller will cause an automatic  
deletion of all the recorded event logs.  
RAIDWatch manager' sub-module, Event Monitor, can be used to record  
events on multiple controllers especially when controller reset or power-off is  
an expected action. The Event Monitor runs independently on a host computer  
and can store up to 1000 events (per controller unit) regardless of the  
controller's current status. The software program is Java-based and is usually  
bundled with RAIDWatch manager. Associated details can be found in the  
RAIDWatch user's manual.  
Descriptions below may contain abbreviations. Abbreviations and Capitalized  
letters are preserved for the coherency with the event messages shown on LCD  
screen or terminal.  
Event Index  
Controller Event  
Alert:  
[0104] Controller ALERT: DRAM Parity Error Detected  
[0105] Controller <primary/ secondary> SDRAM ECC <multi-bits/ single-bit>  
Error Detected  
[0110] CHL:_ FATAL ERROR (_)  
[0111] Controller ALERT: Redundant Controller Failure Detected  
[0111] Controller NOTICE: Redundant Controller Firmware Updated  
[0114] Controller ALERT: Power Supply Unstable or NVRAM Failed  
Warning:  
[0107] Memory Not Sufficient to Fully Support Current Config.  
Event Messages  
D-1  
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Notification:  
[0181] Controller Initialization Completed  
[0187] Memory is Now Sufficient to Fully Support Current Config.  
[0189] NVRAM Factory Defaults Restored  
[0189] NVRAM Restore from Disk is Completed  
[0189] NVRAM Restore from File is Completed  
Drive SCSI Channel/Drive Error  
Drive:  
Warning:  
[1101] CHL:_ ID:_ SCSI Target ALERT: Unexpected Select Timeout  
[1102] CHL:_ ID:_ SCSI Target ALERT: Gross Phase/ Signal Error Detected  
[1103] CHL:_ ID:_ SCSI Target ALERT: Unexpected Disconnect Encountered  
[1104] CHL:_ ID:_ SCSI Drive ALERT: Negotiation Error Detected  
[1105] CHL:_ ID:_ SCSI Target ALERT: Timeout Waiting for I/ O to Complete  
[1106] CHL:_ ID:_ SCSI Target ALERT: SCSI Parity/ CRC Error Detected  
[1107] CHL:_ ID:_ SCSI Drive ALERT: Data Overrun/ Underrun Detected  
[1108] CHL:_ ID:_ SCSI Target ALERT: Invalid Status/ Sense Data Received (_)  
[110f] CHL:_ LIP(_ _) Detected  
[110f] CHL:_ SCSI Drive Channel Notification: SCSI Bus Reset Issued  
[110f] CHL:_ SCSI Drive Channel ALERT: SCSI Bus Reset Issued  
[1111] CHL:_ ID:_ SCSI Target ALERT: Unexpected Drive Not Ready  
[1112] CHL:_ ID:_ SCSI Drive ALERT: Drive HW Error (_)  
[1113] CHL:_ ID:_ SCSI Drive ALERT: Bad Block Encountered - _ (_)  
[1114] CHL:_ ID:_ SCSI Target ALERT: Unit Attention Received  
[1115] CHL:_ ID:_ SCSI Drive ALERT: Unexpected Sense Received (_)  
[1116] CHL:_ ID:_ SCSI Drive ALERT: Block Reassignment Failed - _ (_)  
[1117] CHL:_ ID:_ SCSI Drive ALERT: Block Successfully Reassigned - _ (_)  
[1118] CHL:_ ID:_ SCSI Drive ALERT: Aborted Command (_)  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected (TEST)  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected-Starting Clone  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected-Clone Failed  
[11c1] CHL:_ ID:_ SCSI Drive NOTICE: Scan SCSI Drive Successful  
Channel:  
Warning:  
[113f] CHL:_ ALERT: Redundant Loop Connection Error Detected on ID:_  
[113f] CHL:_ SCSI Drive Channel ALERT: SCSI Channel Failure  
[113f] CHL:_ ALERT: Fibre Channel Loop Failure Detected  
[113f] CHL:_ ALERT: Redundant Loop for Chl:_ Failure Detected  
[113f] CHL:_ ALERT: Redundant Path for Chl:_ ID:_ Expected but Not Found  
[113f] CHL:_ ID:_ ALERT: Redundant Path for Chl:_ ID:_ Failure Detected  
Notification:  
[113f] CHL:_ NOTICE: Fibre Channel Loop Connection Restored  
Infortrend  
D-2  
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[113f] CHL:_ ID:_ NOTICE: Redundant Path for Chl:_ ID:_ Restored  
Logical Drive Event  
Alert:  
[2101] LG: <NA/ Logical Drive Index> Logical Drive ALERT: CHL:_ ID:_ SCSI  
Drive Failure  
[2103] LG:_ Logical Drive ALERT: Rebuild Failed  
[2106] LG:_ Logical Drive ALERT: Add SCSI Drive Operation Failed  
Warning:  
[2102] LG:_ Logical Drive ALERT: Initialization Failed  
[2104] LG:_ Logical Drive ALERT: Parity Regeneration Failed  
[2105] LG:_ Logical Drive ALERT: Expansion Failed  
[2111] LG:_ Logical Drive ALERT: CHL:_ ID:_ Clone Failed  
Notification:  
[2181] LG:_ Logical Drive NOTICE: Starting Initialization  
[2182] Initialization of Logical Drive _ Completed  
[2183] LG:_ Logical Drive NOTICE: Starting Rebuild  
[2184] Rebuild of Logical Drive _ Completed  
[2185] LG:_ Logical Drive NOTICE: Starting Parity Regeneration  
[2186] Parity Regeneration of Logical Drive _ Completed  
[2187] LG:_ Logical Drive NOTICE: Starting Expansion  
[2188] Expansion of Logical Drive _ Completed  
[2189] LG:_ Logical Drive NOTICE: Starting Add SCSI Drive Operation  
[218a] Add SCSI Drive to Logical Drive _ Completed  
[218b] LG:_ Logical Drive NOTICE: Add SCSI Drive Operation Paused  
[218c] LG:_ Logical Drive NOTICE: Continue Add SCSI Drive Operation  
[21a1] LG:_ Logical Drive NOTICE: CHL:_ ID:_ Starting Clone"  
[21a2] LG:_ Logical Drive NOTICE: CHL:_ ID:_ Clone Completed"  
General Target Events  
Alert:  
SAF-TE Device:  
[3f21] SAF-TE Device (_) ALERT: Power Supply Failure Detected (_)  
[3f22] SAF-TE Device (_) ALERT: Cooling Fan Not Installed (_)  
[3f22] SAF-TE Device (_) ALERT: Cooling Fan Failure Detected (_)  
[3f23] SAF-TE Device (_) ALERT: Elevated Temperature Alert (_)  
[3f24] SAF-TE Device (_) ALERT: UPS Power Failure Detected (_)  
Controller on-board:  
[3f23] Peripheral Device ALERT: CPU Temperature <high/ low threshold>  
Temperature Detected (_._C )  
[3f23] Peripheral Device ALERT: Board1 Temperature <high/ low threshold>  
Temperature Detected (_._C )  
[3f23] Peripheral Device ALERT: Board2 Temperature <high/ low threshold>  
Event Messages  
D-3  
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Temperature Detected (_._C )  
[3f22] Peripheral Device ALERT: Controller FAN _ Not Present or Failure  
Detected  
[3f22] Peripheral Device ALERT: Controller FAN _ <high/ low threshold>  
Speed Detected (_RPM)  
[3f21] Peripheral Device ALERT: +3.3V <upper/ lower threshold> Voltage  
Detected (_)  
[3f21] Peripheral Device ALERT: +5V <upper/ lower threshold> Voltage  
Detected (_)  
[3f21] Peripheral Device ALERT: +12V <upper/ lower threshold> Voltage  
Detected (_)  
2
I C Device:  
[3f23] Peripheral Device ALERT: Temperature Sensor _ Failure Detected  
[3f23] Peripheral Device ALERT: Temperature Sensor _ Not Present  
[3f23] Peripheral Device ALERT: <high/ low threshold> Temperature _  
Detected (_(F/ C))  
[3f22] Peripheral Device ALERT: FAN _ Failure Detected  
[3f22] Peripheral Device ALERT: FAN _ Not Present  
[3f22] Peripheral Device ALERT: <high/ low threshold> FAN _ Speed Detected  
(_ RPM)  
[3f21] Peripheral Device ALERT: Power Supply _ Failure Detected  
[3f21] Peripheral Device ALERT: Power Supply _ Not Present  
[3f21] Peripheral Device ALERT: <high/ low threshold> Power Supply _  
Voltage Detected (_)  
[3f24] Peripheral Device ALERT: UPS _ AC Power Failure Detected  
[3f24] Peripheral Device ALERT: UPS _ Battery Failure Detected  
SES Devices:  
[3f21] SES (C_ I_) Power Supply _: <Vendor descriptor strings/ Device Not  
Supported>!  
[3f21] SES (C_ I_) Power Supply _: <Vendor descriptor strings/ Device Not  
Installed>!  
[3f21] SES (C_ I_) Power Supply _: <Vendor descriptor strings/ Device  
Unknown Status>!  
[3f21] SES (C_ I_) Power Supply _: <Vendor descriptor strings/ Device Not  
Available>!  
[3f22] SES (C_ I_) Cooling element _: <Vendor descriptor strings/ Device Not  
Supported>!  
[3f22] SES (C_ I_) Cooling element _: <Vendor descriptor strings/ Device Not  
installed>!  
[3f22] SES (C_ I_) Cooling element _: <Vendor descriptor strings/ Device  
Unknown Status>!  
[3f22] SES (C_ I_) Cooling element _: <Vendor descriptor strings/ Device Not  
Available>!  
[3f23] SES (C_ I_) Temperature Sensor _: <Vendor descriptor strings/ Device  
Not Supported>!  
[3f23] SES (C_ I_) Temperature Sensor _: <Vendor descriptor strings/ Device  
Not installed>!  
[3f23] SES (C_ I_) Temperature Sensor _: <Vendor descriptor strings/ Device  
Infortrend  
D-4  
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Unknown Status>!  
[3f23] SES (C_ I_) Temperature Sensor _: <Vendor descriptor strings/ Device  
Not Available>!  
[3f24] SES (C_ I_) UPS _: <Vendor descriptor strings/ Device Not Supported>!  
[3f24] SES (C_ I_) UPS _: <Vendor descriptor strings/ Device Not installed>!  
[3f24] SES (C_ I_) UPS _: <Vendor descriptor strings/ Device Unknown Status>!  
[3f24] SES (C_ I_) UPS _: <Vendor descriptor strings/ Device Not Available>!  
[3f21] SES (C_ I_) Voltage sensor _: <Vendor descriptor strings/ Device Not  
Supported>!  
[3f21] SES (C_ I_) Voltage sensor _: <Vendor descriptor strings/ Device Not  
installed>!  
[3f21] SES (C_ I_) Voltage sensor _: <Vendor descriptor strings/ Device  
Unknown Status>!  
[3f21] SES (C_ I_) Voltage sensor _: <Vendor descriptor strings/ Device Not  
Available>!  
[3f21] SES (C_ I_) Current sensor _: <Vendor descriptor strings/ Device Not  
Supported>!  
[3f21] SES (C_ I_) Current sensor _: <Vendor descriptor strings/ Device Not  
installed>!  
[3f21] SES (C_ I_) Current sensor _: <Vendor descriptor strings/ Device  
Unknown Status>!  
[3f21] SES (C_ I_) Current sensor _: <Vendor descriptor strings/ Device Not  
Available>!  
General Peripheral Device:  
[3f21] Peripheral Device ALERT: Power Supply Failure Detected  
[3f22] Cooling Fan Not Installed  
[3f22] Cooling Fan Failure Detected  
[3f24] Elevated Temperature Alert  
[3f24] UPS Power Failure Detected  
Notification:  
SAF-TE Device:  
[3fa2] SAF-TE Device (_) NOTICE: Fan Back On-Line (Idx:_)  
[3fa3] SAF-TE Device (_) NOTICE: Temperature Back to Non-Critical Levels  
(Idx:_)  
[3fa1] SAF-TE Device (_) NOTICE: Power Supply Back On-Line (Idx:_ )  
[3fa4] SAF-TE Device (_) NOTICE: UPS Power Back On-Line (Idx:_)  
Controller Self Diagnostics:  
[3fa3] CPU <high/ low threshold> Temperature Back To Non-Critical Levels (_  
C )  
[3fa3] Board _ <high/ low threshold> Temperature Back To Non-Critical Levels  
(_ C)  
[3fa1] +3.3V <upper/ lower threshold> Voltage Back within Acceptable Limits  
[3fa1] +5V <upper/ lower threshold> Voltage Back within Acceptable Limits  
[3fa1] +12V <upper/ lower threshold> Voltage Back within Acceptable Limits  
Event Messages  
D-5  
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[3fa2] NOTICE: Controller FAN _ Back On-Line (_ RPM)  
2
I C Device:  
[3fa3] NOTICE: Temperature _ Back to Non-Critical Levels  
[3fa3] NOTICE: Temperature _ is present  
[3fa3] NOTICE: Temperature _ Back to Non-Critical Levels (_(C/ F))  
[3fa2] NOTICE: FAN _ Back On-Line  
[3fa2] NOTICE: FAN _ is Present  
[3fa2] NOTICE: FAN _ Back On-Line  
[3fa1] NOTICE: Power Supply _ Back On-Line  
[3fa1] NOTICE: Power Supply _ is Present  
[3fa1] NOTICE: Power Supply _ Back On-Line (<voltage>0  
[3fa4] Peripheral Device NOTICE: UPS _ AC Power Back On-Line  
[3fa4] Peripheral Device NOTICE: UPS _ Battery Back On-Line  
SES Devices:  
[3f21] SES (C_ I_) Power Supply _: Power Supply Failure Detected  
[3f22] SES (C_ I_) Cooling element _: Cooling Fan Not Installed  
[3f22] SES (C_ I_) Cooling element _: Cooling Fan Failure Detected  
[3f23] SES (C_ I_) Temperature Sensor _: Elevated Temperature Alert  
[3f24] SES (C_ I_) UPS _: UPS Power Failure Detected  
General Peripheral Device:  
[3f21] Peripheral Device ALERT: Power Supply Failure Detected  
[3f22] Cooling Fan Not Installed  
[3f22] Cooling Fan Failure Detected  
[3f24] Elevated Temperature Alert  
[3f24] UPS Power Failure Detected  
Infortrend  
D-6  
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Controller Event  
Alert:  
2-Line LCD  
Terminal  
Event Type  
What  
DRAM Parity Error Detected  
[0104] Controller ALERT: DRAM Parity Error Detected  
!Alert  
"Warning  
"Notification  
A DRAM parity error encountered.  
Happens?  
What to  
Do?  
Contact your RAID system supplier and replace with new module(s) if  
necessary.  
2-Line LCD  
Terminal  
DRAM Parity Error Detected  
[0105] Controller <primary/ secondary> SDRAM ECC <multi-  
bits/ single-bit> Error Detected  
Event Type  
What  
!Alert  
"Warning  
"Notification  
A DRAM ECC detected error encountered.  
Happens?  
What to  
Do?  
Contact your RAID system supplier and replace with new module(s) if  
necessary.?  
2-Line LCD  
Terminal  
Event Type  
What  
CHL:_ FATAL ERROR (_)  
[0110] CHL:_ FATAL ERROR (_)  
!Alert  
One channel has failed.  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Check if cable connectors are firmly seated and SCSI buses are  
properly terminated. With Fibre channels, disconnection may happen  
on the host side, hub or switch, etc. In redundant mode, the  
counterpart controller will take over and you may ask your system  
provider to remove the controller with a failed channel for a repair.  
2-Line LCD  
Terminal  
Event Type  
What  
Redundant Ctlr Failure Detected  
[0111] Controller ALERT: Redundant Controller Failure Detected  
!Alert  
"Warning  
"Notification  
One of the RAID controllers has failed.  
Happens?  
What to  
Do?  
Contact your RAID system supplier for a replacement controller.  
2-Line LCD  
Terminal  
Event Type  
What  
Redundant Ctlr Failure Detected  
[0111] Controller NOTICE: Redundant Controller Firmware Updated  
"Alert  
"Warning  
!Notification  
RAID controllers have finished shifting I/ Os, resetting, and have come  
online with new version of firmware.  
Happens?  
What to  
Do?  
Event Messages  
D-7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Power Supply Unstable or NVRAM Failed  
[0114] Controller ALERT: Power Supply Unstable or NVRAM Failed  
!Alert  
"Warning  
"Notification  
The output voltage drops below preset thresholds or NVRAM  
component failure.  
Warning:  
2-Line LCD  
Terminal  
Event Type  
What  
Memory Not Sufficient to Fully Support Current Config.  
[0107] Memory Not Sufficient to Fully Support Current Config.  
"Alert  
!Warning  
"Notification  
The installed size of memory does not support current configuration.  
Try increase memory size.  
Happens?  
What to  
Do?  
Notification:  
2-Line LCD  
Terminal  
Event Type  
What  
Controller Initialization Completed  
[0181] Controller Initialization Completed  
"Alert  
"Warning  
!Notification  
Controller initialization completed  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
Memory is Now Sufficient to Fully Support Current Config.  
[0187] Memory is Now Sufficient to Fully Support Current Config.  
"Alert  
"Warning  
!Notification  
Memory size has been expanded.  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
NVRAM Factory Defaults Restored  
[0189] NVRAM Factory Defaults Restored  
"Alert  
"Warning  
!Notification  
Firmware settings have been restored to factory defaults. Options for  
restoring defaults are not available to users and are only reserved for  
qualified engineers.  
Happens?  
What to  
Do?  
Infortrend  
D-8  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
NVRAM Restore from Disk is Completed  
[0189] NVRAM Restore from Disk is Completed  
"Alert  
"Warning  
!Notification  
Firmware configuration data previously saved to disk is restored.  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
NVRAM Restore from File is Completed  
[0189] NVRAM Restore from File is Completed  
"Alert  
"Warning  
!Notification  
Firmware configuration data previously saved as a file is restored.  
Happens?  
What to  
Do?  
Event Messages  
D-9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Drive SCSI Channel/Drive Error  
Drive  
Warning:  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ SCSI Target ALERT  
[1101] CHL:_ ID:_ SCSI Target ALERT: Unexpected Select Timeout  
"Alert  
!Warning  
"Notification  
Drive SCSI target select timeout. The specified hard drive cannot be  
selected by the controller. Whether the drive has been removed, or the  
cabling/ termination/ canister is out of order.  
Happens?  
What to  
Do?  
Check drive-side SCSI cable/ termination and drive canister  
connections.  
2-Line LCD  
Terminal  
C:_ I:_ SCSI Target ALERT: Gross Phase/ Signal Error Detected  
[1102] CHL:_ ID:_ SCSI Target ALERT: Gross Phase/ Signal Error  
Detected  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI phase/ signal abnormality detected.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
C:_ I:_ SCSI Target ALERT: Unexpected Disconnect Encountered  
[1103] CHL:_ I:_ SCSI Target ALERT: Unexpected Disconnect  
Encountered  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI target unexpected disconnect detected.  
Happens?  
What to  
Do?  
Check cabling/ termination and canister connections.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ SCSI Drive ALERT: Negotiation Error Detected  
[1104] CHL:_ ID:_ SCSI Drive ALERT: Negotiation Error Detected  
"Alert  
!Warning  
"Notification  
Drive-side SCSI target sync/ wide negotiation abnormality detected.  
Happens?  
What to  
Do?  
Infortrend  
D-10  
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2-Line LCD  
Terminal  
C:_ I:_ Timeout Waiting for I/ O  
[1105] CHL:_ ID:_ SCSI Target ALERT: Timeout Waiting for I/ O to  
Complete  
Event Type  
What  
Happens?  
"Alert  
!Warning  
"Notification  
Drive-side SCSI target I/ O timeout. Possible drive-side  
cabling/ termination and canister connection abnormal or drive  
malfunctioning.  
What to  
Do?  
Check drive-side cabling/ termination/ canister connections and hard  
drive.  
2-Line LCD  
Terminal  
C:_ I:_ Parity Error  
[1106] CHL:_ ID:_ SCSI Target ALERT: SCSI Parity/ CRC Error  
Detected  
Event Type  
What  
Happens?  
"Alert  
!Warning  
"Notification  
Drive-side SCSI channel parity or CRC error detected to the specified  
hard drive.  
What to  
Do?  
Check drive-side cable/ termination or drive canister connection.  
2-Line LCD  
Terminal  
C:_ I:_ Data Overrun/ Underrun  
[1107] CHL:_ ID:_ SCSI Target ALERT: Data Overrun/ Underrun  
Detected  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI target data overrun or underrun detected.  
Happens?  
What to  
Do?  
Check drive-side cabling/ termination/ canister connections and hard  
drive.  
2-Line LCD  
Terminal  
C:_ I:_ Invalid Data Received  
[1108] CHL:_ ID:_ SCSI Target ALERT: Invalid Status/ Sense Data  
Received (Sense_key Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI invalid status/ sense data received from target  
Happens?  
What to  
Do?  
Check cabling/ termination/ canister connections.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ LIP(__) Detected  
[110F] CHL:_ LIP(__) Detected  
"Alert  
Fibre Loop LIP issued.  
!Warning  
"Notification  
Happens?  
What to  
Do?  
Press [ESC] to clear the error message.  
Event Messages  
D-11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ SCSI Drive Channel Notification: SCSI Bus Reset Issued  
[110f] CHL:_ SCSI Drive Channel Notification: SCSI Bus Reset Issued  
"Alert  
!Warning  
"Notification  
SCSI bus reset issued  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ SCSI Target ALERT: Unexpected Drive Not Ready  
[1111] CHL:_ ID:_ SCSI Drive ALERT: CHL:_ ID:_ Clone Failed  
"Alert  
!Warning  
"Notification  
Drive installed does not respond with "Ready"  
Happens?  
What to  
Do?  
Check hard drive and drive-side cabling/ termination/ canister  
connections.  
2-Line LCD  
Terminal  
C:_ I:_ Drive HW Error  
[1112] CHL:_ ID:_ SCSI Drive ALERT: Drive HW Error (Sense_key  
Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-Side SCSI drive unrecoverable hardware error reported  
Happens?  
What to  
Do?  
Replace hard drive and the rebuild may begin with a hot-spare or a  
replacement drive  
2-Line LCD  
Terminal  
C=_ I=_ Bad Block Encountered  
[1113] CHL:_ ID:_ SCSI Drive ALERT: Bad Block Encountered -  
Block_number (Sense_key Sense_code)  
Event Type  
What  
Happens?  
"Alert  
!Warning  
"Notification  
Hard drive unrecoverable media error reported. A bad block is  
encountered in the specified hard drive. The RAID controller will ask  
the hard drive to retry.  
What to  
Do?  
Press [ESC] to clear the message.  
2-Line LCD  
Terminal  
C=_ I=_ Unit Attention Received  
[1114] CHL:_ ID:_ SCSI Target ALERT: Unit Attention Received  
(Sense_key Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI target unit attention received.  
Happens?  
What to  
Do?  
Check hard drive and drive-side cabling/ termination/ canister  
connections.  
Infortrend  
D-12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
C=_ I=_ Unexpected Sense Rec.  
[1115] CHL:_ ID:_ SCSI Drive ALERT: Unexpected Sense Received  
(Sense_key Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side SCSI drive unexpected sense data received.  
Happens?  
What to  
Do?  
Checking drive-side cabling/ termination/ drive canister connections.  
This might result from a bad signal quality of poor connection, etc.  
2-Line LCD  
Terminal  
C=_ I=_ Block Reassign Failed  
[1116] CHL:_ ID:_ SCSI Drive ALERT: Block Reassignment Failed -  
Block_number (Sense_key Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Drive-side block reassignment failed. Drive will be considered failed.  
Happens?  
What to  
Do?  
Press [ESC] to clear this error message.  
2-Line LCD  
Terminal  
C=_ I=_ Block Success Reassign  
[1117] CHL:_ ID:_ SCSI Drive ALERT: Block Successfully Reassigned –  
Block_number (Sense_key Sense_code)  
Event Type  
What  
"Alert  
"Warning  
!Notification  
Bad blocks have been reassigned successfully  
Happens?  
What to  
Do?  
Press [ESC] to clear this message.  
2-Line LCD  
Terminal  
CHL=_ ID=_ Aborted Command  
[1118] CHL:_ ID:_ SCSI Drive ALERT: Aborted Command (Sense_key  
Sense_code)  
Event Type  
What  
"Alert  
!Warning  
"Notification  
SCSI drive aborted command reported  
Happens?  
What to  
Do?  
Press [ESC] to clear the error message.  
Event Messages  
D-13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
C:_ I:_ Predictable Failure Detected (TEST)  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected (TEST)  
"Alert  
!Warning  
"Notification  
This message appears when simulating the SMART detect function.  
This message shows that your drives support SMART functions.  
Press [ESC] to clear the error message.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Predictable Failure Detected  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected  
"Alert  
!Warning  
"Notification  
SMART-related errors detected. This message will only be displayed  
when SMART detect is enabled.  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Predictable Failure Detected-Starting Clone  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected-Starting Clone  
"Alert  
!Warning  
"Notification  
SMART errors detected, a spare is conducted to rebuild and to replace  
the faulty drive. This is a response to the preset scheme.  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Predictable Failure Detected-Clone Failed  
[1142] SMART-CH:_ ID:_ Predictable Failure Detected-Clone Failed  
"Alert  
!Warning  
"Notification  
SMART errors detected and a spare is conducted to rebuild. The  
cloning process is halted due to power interruption and some other  
reasons.  
Happens?  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Scan SCSI Drive Successful  
[11c1] CHL:_ ID:_ SCSI Drive NOTICE: Scan SCSI Drive Successful  
"Alert  
!Warning  
"Notification  
Scanning a new drive from on a SCSI drive successful.  
Happens?  
What to  
Do?  
Infortrend  
D-14  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Channel:  
Warning:  
2-Line LCD  
Terminal  
Chl:_ Redundant Loop Connection Error Detected on ID:_  
[113f] CHL:_ ALERT: Redundant Loop Connection Error Detected on  
ID:_  
Event Type  
What  
Happens?  
"Alert  
!Warning  
"Notification  
One of the dual loop members may have failed or been disconnected.  
Make sure all channels are properly connected and topological  
configuration properly set.  
What to  
Do?  
Check the redundant fibre channel loop connection is right.  
2-Line LCD  
Terminal  
Event Type  
What  
Chl:_ SCSI Drive Channel ALERT: SCSI Channel Failure  
[113f] CHL:_ SCSI Drive Channel ALERT: SCSI Channel Failure  
"Alert  
!Warning  
"Notification  
Specific drive channel may have failed or disconnected.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Chl:_ Fibre Channel Loop Failure Detected  
[113f] CHL:_ ALERT: Fibre Channel Loop Failure Detected  
"Alert  
!Warning  
"Notification  
Fibre channel loop failure is detected.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Chl:_ Redundant Loop for Chl:_ Failure Detected  
[113f] CHL:_ ALERT: Redundant loop for Chl:_ Failure Detected  
"Alert  
!Warning  
"Notification  
The pair loop has failed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Chl:_ Redundant Path for Chl:_ ID:_ Expected but Not Found  
[113f] CHL:_ ALERT: Redundant Path for Chl:_ ID:_ Expected but Not  
Found  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Disconnection with the pair loop may have occurred.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Event Messages  
D-15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
C:_ I:_ -Red Path for C:_ I:_ Failure Detected  
[113f] CHL:_ ID:_ ALERT: Redundant Path for Chl:_ ID:_ Failure  
Detected  
Event Type  
What  
"Alert  
!Warning  
"Notification  
Disconnection with the pair loop may have occurred.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Notification:  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ Fibre Chl Loop Connection Restored  
[113f] CHL:_ NOTICE: Fibre Channel Loop Connection Restored  
"Alert  
"Warning  
!Notification  
Fibre loop connection restored  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ -Red Path C:_ I:_ Restored  
[113f] CHL:_ ID:_ NOTICE: Redundant Path for Chl:_ ID:_ Restored  
"Alert "Warning !Notification  
The connection with pair loop regained.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Infortrend  
D-16  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Logical Drive Event:  
Alert:  
2-Line LCD  
Terminal  
CHL:_ ID=_ Drive Failure  
[2101] LG: <NA/ Logical Drive Index> Logical Drive ALERT: CHL:_  
ID:_ SCSI Drive Failure  
Event Type  
What  
!Alert  
"Warning  
"Notification  
The specified hard drive in the specified logical drive has failed.  
Happens?  
What to  
Do?  
If a spare is available, the controller will automatically start rebuild. If  
there is no spare, replace the faulty drive and rebuild will be  
automatically initiated.  
2-Line LCD  
Terminal  
Event Type  
What  
LG ALERT: Rebuild Failed!  
[2103] LG:_ Logical Drive ALERT: Rebuild Failed  
!Alert  
"Warning  
"Notification  
Logical drive rebuild failed. It could result from one of the following  
reasons:  
Happens?  
1. The rebuild has been canceled by user.  
2. The drive used for rebuild might have failed during rebuild.  
3. Bad blocks are encountered on another member drive during the  
rebuild.  
What to  
Do?  
Carefully identify and replace the faulty drive and perform logical  
drive initialization again.  
2-Line LCD  
Terminal  
Event Type  
What  
LG ALERT: Add Drive Failed!  
[2106] LG:_ Logical Drive ALERT: Add SCSI Drive Operation Failed  
!Alert  
"Warning  
"Notification  
This is a fatal error encountered when a new drive is being added to an  
existing logical drive. It could result from one of the following  
reasons:  
Happens?  
1. Unrecoverable hardware failure during the expansion process.  
2. Errors are found concurrently on two member drives.  
3. Bad blocks are encountered on another member drive during the  
expansion.  
What to  
Do?  
Data in the target logical drive will be lost.  
Event Messages  
D-17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Warning:  
2-Line LCD  
Terminal  
Event Type  
What  
LG ALERT: Init Failed!  
[2102] LG:_ Logical Drive ALERT: Initialization Failed  
"Alert  
!Warning  
"Notification  
Logical drive initialization failed. It could result from one of the  
following reasons:  
Happens?  
1. Logical drive initialization canceled by user.  
2. On of the member drives failed during logical drive initialization.  
3. One of the member drive encountered bad block.  
Carefully identify and replace the faulty drive and let the logical drive  
re-initialize and start rebuild.  
What to  
Do?  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Parity Regen Failed !  
[2104] LG_ Logical Drive ALERT: Parity Regeneration Failed  
"Alert  
!Warning  
"Notification  
During the parity-regeneration process, one member drive has failed.  
Happens?  
What to  
Do?  
Rebuild the logical drive first, then perform "Regenerate Parity."  
Regeneration can only be performed on a "Good" (GD) logical drive.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Clone Failed!  
[2111] LG_ Logical Drive ALERT: CHL:_ ID:_ Clone Failed  
"Alert  
!Warning  
"Notification  
The clone drive operation has failed or halted by system error.  
Happens?  
What to  
Do?  
One of the member drives might have failed during the process.  
Replace the faulty drive and let the system rebuild. Data on the source  
drive (from where the spare clone data) may still be intact. Locate and  
replace the faulty drive and rebuild.  
Notification:  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Starting Init  
[2181] LG_ Logical Drive NOTICE: Starting Initialization  
"Alert  
"Warning  
!Notification  
The controller starts initialize the logical drive.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Initialization Completed!  
[2182] Initialization of Logical Drive_ Completed  
"Alert "Warning !Notification  
The initialization process of LG_ has been completed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message. See if host computer can recognize  
the RAID drive.  
2-Line LCD  
LG=_ Starting Rebuild !  
Infortrend  
D-18  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Terminal  
Event Type  
What  
[2183] LG_ Logical Drive NOTICE: Starting Rebuild  
"Alert "Warning !Notification  
The rebuild process has begun.  
Happens?  
What to  
Do?  
This is the message displayed when a stand-by spare is available or  
when a faulty drive is replaced. The controller automatically detects a  
drive for rebuild.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Rebuild Complete  
[2184] Rebuild of Logical Drive_ Completed  
"Alert  
"Warning  
!Notification  
The controller has successfully rebuilt a logical drive.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Starting Parity Regen  
[2185] LG=_ Logical Drive NOTICE: Starting Parity Regeneration  
"Alert  
"Warning  
!Notification  
Start regenerating parity of a logical drive.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Parity Regen Completed  
[2186] Parity Regeneration of Logical Drive_ Completed  
"Alert "Warning !Notification  
The regeneration process completed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Start Expand  
[2187] LG_ Logical Drive NOTICE: Starting Expansion  
"Alert  
"Warning  
!Notification  
Start expanding the logical drive.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Event Messages  
D-19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Expansion Completed  
[2188] Expansion of Logical Drive_ Completed  
"Alert  
"Warning  
!Notification  
Logical drive expansion completed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Logical Drive NOTICE: Starting Add SCSI Drive Operation  
[2189] LG_ Logical Drive NOTICE: Starting Add SCSI Drive Operation  
"Alert  
"Warning  
!Notification  
Expansion “by adding new drive” has started.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Add SCSI Drive Completed  
[218a] Add SCSI Drive to Logical Drive_ Completed  
"Alert "Warning !Notification  
The expansion “by adding new drive” is completed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
LG=_ Add SCSI Drive Paused  
[218b] LG:_ Logical Drive NOTICE: Add SCSI Drive Operation Paused  
"Alert  
"Warning  
!Notification  
The expansion process is halted by:  
Happens?  
1. Logical drive expansion canceled by user.  
2. On of the member drives failed during logical drive initialization.  
3. One of the member drive encountered bad block  
4. Hardware failure  
What to  
Do?  
If the target logical drive has failed, try to rebuild the logical drive.  
2-Line LCD  
Terminal  
LG=_ Continue Add SCSI Drive  
[218c] LG:_ Logical Drive NOTICE: Continue Add SCSI Drive  
Operation  
Event Type  
What  
Happens?  
"Alert  
"Warning  
!Notification  
The target logical drive has been restored to its previous status, and the  
add drive operation may continue.  
What to  
Do?  
Press <ESC> to clear the message.  
Infortrend  
D-20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Starting Clone  
[21a1] LG_ Logical Drive NOTICE: CHL:_ ID:_ Starting Clone  
"Alert  
"Warning  
!Notification  
This message is displayed when a member drive is manually cloned to  
a spare, or that a spare is automatically applied to clone a faulty  
member according to the preset scheme.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message. When cloning is completed,  
carefully identify and replace the faulty drive.  
2-Line LCD  
Terminal  
Event Type  
What  
C:_ I:_ Clone Completed  
[21a2] LG:_ Logical Drive NOTICE: CHL:_ ID:_ Clone Complted  
"Alert  
"Warning  
!Notification  
The clone process has been completed.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message. When cloning is completed,  
carefully identify and replace the faulty drive.  
Event Messages  
D-21  
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General Target Events:  
Alert:  
SAF-TE Device:  
2-Line LCD  
Terminal  
Event Type  
What  
SAFTE_: Power (_) Failure Detected  
[3F21] SAF-TE Device (_) ALERT: Power Supply Failure Detected (_)  
!Alert  
"Warning  
"Notification  
Power supply failure detected by SAF-TE enclosure management.  
Happens?  
What to  
Do?  
Check the power supply module, contact your RAID system supplier.  
2-Line LCD  
Terminal  
Event Type  
What  
SAFTE_: Fan (_) Not Installed  
[3F22] SAF-TE Device (_) ALERT: Cooling Fan Not Installed (_)  
!Alert  
"Warning  
"Notification  
The installed fan (_) is missing.  
Happens?  
What to  
Do?  
See if the fan has been removed or a general failure has occurred.  
Contact your system supplier.  
2-Line LCD  
Terminal  
Event Type  
What  
SAFTE_: Fan (_) Failure Detected  
[3F22] SAF-TE Device (_) ALERT: Cooling Fan Failure Detected (_)  
!Alert  
"Warning  
"Notification  
The cooling fan has failed.  
Happens?  
What to  
Do?  
Contact your system supplier for further diagnosis.  
2-Line LCD  
Terminal  
Event Type  
What  
SAF-TE_: Elevated Temperature Alert  
[3F23] SAF-TE Device (_) ALERT: Elevated Temperature Alert (_)  
!Alert  
"Warning  
"Notification  
High temperature detected.  
Happens?  
What to  
Do?  
High temperature may lead to malfunctioning and system failure. The  
most probable cause is the cooling system failure. Contact your system  
provider immediately.  
2-Line LCD  
Terminal  
Event Type  
What  
SAF-TE_: UPS Power Failure  
[3F24] SAF-TE Device (_) ALERT: UPS Power Failure Detected (_)  
!Alert  
"Warning  
"Notification  
UPS Power Failure.  
Happens?  
What to  
Do?  
If UPS protection is lost, inconsistency may occur to cached data upon  
power interruption. Auto-switch to write-through cache upon the  
detection of UPS failure will be available in future release of firmware.  
Contact your system provider for help.  
Infortrend  
D-22  
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Controller On-board:  
2-Line LCD  
Terminal  
CPU (_._) Temp Detected  
[3f23] Peripheral Device ALERT: CPU Temperature <high/ low  
threshold> Temperature Detected (_._C)  
Event Type  
What  
Happens?  
What to  
Do?  
!Alert  
"Warning  
"Notification  
The detected CPU temperature is higher or lower than the preset  
thresholds.  
Check the enclosure ventilation condition. If necessary, temperature  
thresholds can be modified to suit different working conditions.  
2-Line LCD  
Terminal  
Board 1 (_._) Temp Detected  
[3f23] Peripheral Device ALERT: Board 1 Temperature <high/ low  
threshold> Temperature Detected (_._C)  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
The detected main circuit board temperature is higher or lower than  
the preset thresholds.  
What to  
Do?  
Check the enclosure ventilation condition. If necessary, temperature  
thresholds can be modified to suit different working conditions.  
2-Line LCD  
Terminal  
Event Type  
What  
Board 2 (_._) Temp Detected  
[3F21] ALERT: +5V Low Voltage Detected (current_voltage)  
!Alert  
"Warning  
"Notification  
The detected main circuit board temperature is higher or lower than  
the preset thresholds.  
Happens?  
What to  
Do?  
Check the enclosure ventilation condition. If necessary, temperature  
thresholds can be modified to suit different working conditions.  
2-Line LCD  
Terminal  
Fan_ Not Installed  
[3F22] Peripheral Device ALERT: Controller FAN_ Not Present or  
Failure Detected  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
This event refers to the cooling fan in front panel. Check cable  
connection and see if the fan(s) has failed.  
What to  
Do?  
Check cable connection and see if the fan(s) is rotating. Some OEM  
solutions may have removed front panel fans and the “fan detect”  
signals should be disabled by setting jumpers. Please refer to your  
Hardware Manual for more details.  
2-Line LCD  
Terminal  
Fan (_._) Speed Detected  
[3F22] Peripheral Device ALERT: Controller FAN_ <high/ low  
threshold> Speed Detected (_RPM)  
Event Type  
What  
Happens?  
What to  
Do?  
!Alert  
"Warning  
"Notification  
This event refers to the cooling fan in front panel. Higher or Lower  
rotation speed detected.  
Contact your system vendor for replacing the cooling fan.  
Event Messages  
D-23  
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2-Line LCD  
Terminal  
High/ Low +3.3V Voltage Detected (_.__)  
[3F21] Peripheral Device ALERT: +3.3V <upper/ lower threshold>  
Voltage Detected (_)  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
The detected +3.3V voltage source is now higher or lower than the  
preset voltage threshold.  
What to  
Do?  
Check power supply condition, voltage threshold settings and contact  
the your system supplier.  
2-Line LCD  
Terminal  
High/ Low +5V Voltage Detected (_.__)  
[3F21] Peripheral Device ALERT: +5V <upper/ lower threshold>  
Voltage Detected (_)  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
The detected +5V voltage source is now higher or lower than the  
preset voltage threshold.  
What to  
Do?  
Check power supply condition, voltage threshold settings and contact  
your system supplier.  
2-Line LCD  
Terminal  
High/ Low +12V Voltage Detected (_.__)  
[3F21] Peripheral Device ALERT: +12V <upper/ lower> Voltage  
Detected (_)  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
The detected +12V voltage source is higher or lower than the preset  
voltage threshold.  
What to  
Do?  
Check power supply condition, voltage threshold settings and contact  
your system supplier.  
Infortrend  
D-24  
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2
I C Device:  
2-Line LCD  
Terminal  
Temp Sensor_ Failure Detected  
[3F23] Peripheral Device ALERT: Temperature Sensor_ Failure  
Detected  
Event Type  
What  
Happens?  
!Alert  
"Warning  
"Notification  
The designated temperature sensor has failed. This may be caused by  
mistakes with device target setting or device failure.  
2
What to  
Do?  
Check I C cable connection and contact your system supplier.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Temp Sensor_ Not Present  
[3F23] Peripheral Device ALERT: Temperature Sensor_ Not Present  
!Alert  
"Warning  
"Notification  
The controller failed to detect the presence of the designated  
temperature sensor.  
2
2
Check I C cable connection, I C device setting, and contact your  
system supplier.  
2-Line LCD  
Terminal  
High/ Low (_) Temperature_ Detected  
[3F23] Peripheral Device ALERT: <high/ low threshold> Temperature_  
Detected (_(F/ C))  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Critical high or low temperature detected.  
Happens?  
What to  
Do?  
Check enclosure ventilation status, and then contact your system  
provider for help. .  
2-Line LCD  
Terminal  
Event Type  
What  
Fan_ Failure Detected  
[3F22] Peripheral Device ALERT: FAN_ Failure Detected  
!Alert  
"Warning  
"Notification  
2
Cooling fan failure detected by I C enclosure management.  
Happens?  
What to  
Do?  
Check cooling fan(s) status, and contact your system supplier.  
2-Line LCD  
Terminal  
Event Type  
What  
Fan_ Not Present  
[3F22] Peripheral Device ALERT: FAN_ Not Present  
!Alert  
"Warning  
"Notification  
The controller failed to detect the presence of the designated  
temperature sensor.  
Happens?  
2
2
What to  
Do?  
Check I C cable connection, I C device setting, and contact your  
system supplier.  
2-Line LCD  
Fan (_._) Speed Detected (_RPM)  
Event Messages  
D-25  
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Terminal  
[3F22] Peripheral Device ALERT: <high/ low threshold> Fan_ Speed  
Detected (_RPM)  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Enclosure fans higher or lower rotation speed detected.  
Happens?  
What to  
Do?  
Contact your system vendor for replacing the cooling fan.  
2-Line LCD  
Terminal  
Event Type  
What  
Power Supply_ Failure Detected  
[3f21] Peripheral Device ALERT: Power Supply_ Failure Detected  
!Alert  
"Warning  
"Notification  
Power supply failure detected.  
Happens?  
What to  
Do?  
Contact your system provider for help.  
2-Line LCD  
Terminal  
Event Type  
What  
Power Supply_ Not Present  
[3f21] Peripheral Device ALERT: Power Supply_ Not Present  
!Alert "Warning "Notification  
Could not detect power supply.  
Happens?  
What to  
Do?  
2
2
Check I C cable connection, I C device setting, and contact your  
system supplier.  
2-Line LCD  
Terminal  
High/ Low Power Supply_ Voltage Detected  
[3f21] Peripheral Device ALERT: <high/ low threshold> Power  
Supply_ Voltage Detected  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Voltage exceeding preset thresholds  
Happens?  
What to  
Do?  
Contact your system supplier.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS_ AC power Failure Detected  
[3f24] Peripheral Device ALERT: UPS_ AC Power Failure Detected  
!Alert  
"Warning  
"Notification  
UPS power failure.  
Happens?  
What to  
Do?  
If UPS protection is lost, inconsistency may occur to cached data upon  
power interruption. Contact your system provider for help.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS_ Battery Failure Detected  
[3f24] Peripheral Device ALERT: UPS_ Battery Failure Detected  
!Alert  
"Warning  
"Notification  
UPS battery failure.  
Happens?  
What to  
Do?  
If UPS protection is lost, inconsistency may occur to cached data upon  
power interruption. Contact your system provider for help.  
Infortrend  
D-26  
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Event Messages  
D-27  
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SES Device:  
2-Line LCD  
Terminal  
(_._) Power Supply_: Device Not Supported  
[3f21] SES (C_I_) Power Supply_: <Vendor descriptor strings/ Device  
Not Supported>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Unrecognizable device type.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Power Supply_: Device Not Installed  
[3f21] SES (C_I_) Power Supply_: <Vendor descriptor strings/ Device  
Not Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
The installed power supply is missing.  
Happens?  
What to  
Do?  
Check loop connection and contact your system provider for help.  
2-Line LCD  
Terminal  
(_._) Power Supply_: Device Unknown Status  
[3f21] SES (C_I_) Power Supply_: <Vendor descriptor strings/ Device  
Unknown Status>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Device reports unknown status strings.  
Happens?  
What to  
Do?  
Check loop connection and contact your system provider for help.  
2-Line LCD  
Terminal  
(_._) Power Supply_: Device Not Available  
[3f21] SES (C_I_) Power Supply_: <Vendor descriptor strings/ Device  
Not Available>!  
Event Type  
What  
!Alert  
Device missing???  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Check loop connection and contact your system provider for help.  
2-Line LCD  
Terminal  
(_._) Cooling element_: Device Not Supported  
[3f22] SES (C_I_) Cooling element_: <Vendor descriptor strings/ Device  
Not Supported>!  
Event Type  
What  
!Alert  
Unrecognizable device type  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Check loop connection and contact your system provider for help.  
2-Line LCD  
(_._) Cooling element_: Device Not Installed  
Infortrend  
D-28  
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Terminal  
[3f22] SES (C_I_) Cooling element_: <Vendor descriptor strings/ Device  
Not Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
The installed device is missing  
Happens?  
What to  
Do?  
Check loop connection and contact your system provider for help.  
2-Line LCD  
Terminal  
(_._) Cooling element_: Device Unknown Status  
[3f22] ] SES (C_I_) Cooling element_: <Vendor descriptor  
strings/ Device Unknown Status>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Device reports unknown status strings.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Cooling element_: Device Not Available  
[3f22] ] SES (C_I_) Cooling element_: <Vendor descriptor  
strings/ Device Not Available>!  
Event Type  
What  
!Alert  
Device missing???  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Temp Sensor_: Device Not Supported  
[3f23] SES (C_I_) Temperature Sensor_: <Vendor descriptor  
strings/ Device Not Supported>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Temp Sensor_: Device Not Installed  
[3f23] SES (C_I_) Temperature Sensor_: <Vendor descriptor  
strings/ Device Not Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
(_._) Temp Sensor_: Device Unknown Status  
Event Messages  
D-29  
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Terminal  
[3f23] SES (C_I_) Temperature Sensor_: <Vendor descriptor  
strings/ Device Unknown Status>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Temp Sensor_: Device Not Available  
[3f23] SES (C_I_) Temperature Sensor_: <Vendor descriptor  
strings/ Device Not Available>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
(_._) UPS_: Device Not Supported  
[3f24] SES (C_I_) UPS_: <Vendor descriptor strings/ Device Not  
Supported>!  
2-Line LCD  
Terminal  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Voltage monitor detects the abnormal voltage has back to the normal  
Happens?  
range.  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) UPS_: Device Not Installed  
[3f24] SES (C_I_) UPS_: <Vendor descriptor strings/ Device Not  
Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
(_._) UPS_: Device Unknown Status  
[3f24] SES (C_I_) UPS_: <Vendor descriptor strings/ Device Unknown  
Status>!  
2-Line LCD  
Terminal  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
(_._) UPS_: Device Not Available  
Infortrend  
D-30  
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Terminal  
[3f24] SES (C_I_) UPS_: <Vendor descriptor strings/ Device Not  
Available>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Voltage Sensor_: Device Not Supported  
[3f21] SES (C_I_) Voltage Sensor_: <Vendor descriptor strings/ Device  
Not Supported>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Voltage Sensor_: Device Not Installed  
[3f21] SES (C_I_) Voltage Sensor_: <Vendor descriptor strings/ Device  
Not Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Voltage Sensor_: Device Unknown Status  
[3f21] SES (C_I_) Voltage Sensor_: <Vendor descriptor strings/ Device  
Unknown Status>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Voltage Sensor_: Device Not Available  
[3f21] SES (C_I_) Voltage Sensor_: <Vendor descriptor strings/ Device  
Not Available>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
(_._) Current Sensor_: Device Not Supported  
Event Messages  
D-31  
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Terminal  
[3f21] SES (C_I_) Current Sensor_: <Vendor descriptor strings/ Device  
Not Supported>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Current Sensor_: Device Not Installed  
[3f21] SES (C_I_) Current Sensor_: <Vendor descriptor strings/ Device  
Not Installed>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Current Sensor_: Device Unknown Status  
[3f21] SES (C_I_) Current Sensor_: <Vendor descriptor strings/ Device  
Unknown Status>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
(_._) Current Sensor_: Device Not Available  
[3f21] SES (C_I_) Current Sensor_: <Vendor descriptor strings/ Device  
Not Available>!  
Event Type  
What  
!Alert  
"Warning  
"Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Infortrend  
D-32  
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General Peripheral Device:  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Power Supply Failure Detected  
[3f21] Peripheral Device ALERT: Power Supply Failure Detected  
!Alert  
"Warning  
"Notification  
"Notification  
"Notification  
"Notification  
"Notification  
Power supply failure detected  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Cooling Fan Not Installed  
[3f22] Cooling Fan Not Installed  
!Alert  
"Warning  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Cooling Fan Failure Detected  
[3f22] Cooling Fan Failure Detected  
!Alert  
"Warning  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Elevated Temperature Alert  
[3f24] Elevated Temperature Alert  
!Alert  
"Warning  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS Power Failure Detected  
[3f24] UPS Power Failure Detected  
!Alert  
"Warning  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Event Messages  
D-33  
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Notification:  
SAF-TE Device:  
2-Line LCD  
Terminal  
Event Type  
What  
SAF-TE_: Fan(_) Back to On-Line  
[3fa2] SAF-TE (_) NOTICE: Fan Back On-Line  
"Alert  
"Warning  
!Notification  
Failed fan back to on-line state.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
SAF-TE_: Temp(_) Back Non-Critical  
[3fa3] SAF-TE Device (_) NOTICE: Temperature Back to Non-Critical  
Levels (_)  
Event Type  
What  
"Alert  
"Warning  
!Notification  
Temperature back to non-critical level.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
SAF-TE_: Power Supply Back On-Line  
[3fa1] SAF-TE Device (_) NOTICE: Power Supply Back On-Line (_)  
"Alert  
"Warning  
!Notification  
Power supply restored.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
SAF-TE_: UPS Back On-Line  
2-Line LCD  
Terminal  
Event Type  
What  
[3fa4] SAF-TE Device (_) NOTICE: UPS Power Back On-Line  
"Critical  
"Warning  
!Notification  
UPS power restored..  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Infortrend  
D-34  
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Controller Self Diagnostics:  
2-Line LCD  
Terminal  
CPU Temp Back Non-Critical  
[3fa3] CPU <high/ low threshold> Temperature Back to Non-Critical  
Levels  
Event Type  
What  
"Critical  
"Warning  
!Notification  
CPU operating temperature back to non-critical level.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Board_ Temp Back Non-Critical  
[3fa3] Board_ <high/ low> Temperature Back To Non-Critical Levels  
"Critical  
"Warning  
!Notification  
Board_ temperature back to non-critical level.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
+3.3V Back to Non-Critical  
[3fa1] +3.3V <high/ low> Voltage Back within Acceptable Limits  
"Critical "Warning !Notification  
+3.3V voltage source back within acceptable limits.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
+5V Back to Non-Critical  
[3fa1] +5V <high/ low> Voltage Back within Acceptable Limits  
"Critical  
"Warning  
!Notification  
+5V voltage source back within acceptable limits.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
+12V Back to Non-Critical  
[3fa1] +12V <high/ low> Voltage Back within Acceptable Limits  
"Critical "Warning !Notification  
+12V voltage source back within acceptable limits.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Event Messages  
D-35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2-Line LCD  
Terminal  
Event Type  
What  
Contlr FAN_ Back On-Line (__)  
[3fa2] NOTICE: Controller FAN_ Back On-Line (_RPM)  
"Alert  
"Warning  
!Notification  
Controller fan operating status back to normal  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2
I C Device:  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Temp_ Back to Non-Critical  
[3fa3] NOTICE: Temperature_ Back to Non-Critical Levels  
"Alert "Warning  
Detected temperature back to non-critical levels.  
Press <ESC> to clear the message.  
!Notification  
!Notification  
!Notification  
!Notification  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
Temperature_ is present  
[3fa3] NOTICE: Temperature_ is present  
"Alert  
"Warning  
Temperature sensor_ detected.  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Happens?  
What to  
Do?  
FAN_ Back On-Line  
[3fa2] NOTICE: FAN_ Back On-Liine  
"Alert  
"Warning  
FAN_ back online.  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
FAN_ is present  
[3fa2] NOTICE: FAN_ is present  
"Alert  
"Warning  
FAN_ detected.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Infortrend  
D-36  
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2-Line LCD  
Terminal  
Event Type  
What  
Power Supply_ Back On-Line  
[3fa1] NOTICE: Power Supply_ Back On-Line  
"Alert  
"Warning  
!Notification  
Power supply back online.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
Power Supply_ is present  
[3fa1] NOTICE: Power Supply_ is present  
"Alert  
Power supply_ detected.  
"Warning  
!Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
UPS_ AC Power Back On-Line  
[3fa4] Peripheral Device NOTICE: UPS_ AC Power Back On-Line  
"Alert "Warning !Notification  
2-Line LCD  
Terminal  
Event Type  
What  
UPS_ AC Power Back On-Line.  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS_ Battery Back On-Line  
[3fa4] Peripheral Device NOTICE: UPS_ Battery Back On-Line  
"Alert  
UPS_ battery back online.  
"Warning  
!Notification  
Happens?  
What to  
Do?  
Press <ESC> to clear the message.  
Event Messages  
D-37  
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SES Device:  
Alert:  
2-Line LCD  
Terminal  
Event Type  
What  
Power Supply_ Failure Detected  
[3f21] SES (C_I_) Power Supply_: Power Supply Failure Detected  
!Alert  
"Warning  
" Notification  
Power supply failure detected.  
Happens?  
What to  
Do?  
Check power module status and contact your supplier for a  
replacement unit.  
2-Line LCD  
Terminal  
Event Type  
What  
Cooling Fan_ Not Installed  
[3f22] SES (C_I_) Cooling element_: Cooling Fan Not Installed  
!Alert  
"Warning  
" Notification  
Cooling fan missing or not detected.  
Happens?  
What to  
Do?  
Check proper fan installation or contact your supplier to replace a  
failed unit.  
2-Line LCD  
Terminal  
Event Type  
What  
Cooling Fan_ Failure Detected  
[3f22] SES (C_I_) Cooling element_: Cooling Fan Failure Detected  
!Alert  
"Warning  
" Notification  
Contact your system provider for an immediate replacement of fan  
Happens?  
modules.  
What to  
Do?  
Contact your system provider for an immediate replacement of fan  
modules.  
2-Line LCD  
Terminal  
Event Type  
What  
C_I_: Elevated Temperature Alert  
[3f23] SES (C_I_) Temperature Sensor_: Elevated Temperature Alert  
!Alert  
"Warning  
" Notification  
Detected temperature exceeding safety range.  
Happens?  
What to  
Do?  
Check cooling fan status. Contact your system provider for an  
immediate replacement of fan modules.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS Power Failure Detected  
[3f24] SES (C_I_) UPS_: UPS Power Failure Detected  
!Alert  
"Warning  
" Notification  
UPS power failure detected.  
Happens?  
What to  
Do?  
Check UPS status. If power should fail and UPS is not able to sustain  
power, data loss might occur.  
Infortrend  
D-38  
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General Peripheral Device:  
2-Line LCD  
Terminal  
Event Type  
What  
Power Supply Failure Detected  
[3f21] Peripheral Device ALERT: Power Supply Failure Detected  
!Alert  
"Warning  
" Notification  
Power Supply Failure Detected.  
Happens?  
What to  
Do?  
Check power module status and contact your supplier for a  
replacement unit.  
2-Line LCD  
Terminal  
Event Type  
What  
Cooling Fan_ Not Installed  
[3f22] Cooling Fan Not Installed  
!Alert  
"Warning  
" Notification  
Cooling fan missing or not detected.  
Happens?  
What to  
Do?  
Check proper fan installation or contact your supplier to replace a  
failed unit.  
2-Line LCD  
Terminal  
Event Type  
What  
Cooling Fan_ Failure Detected  
[3f22] Cooling Fan_ Failure Detected  
!Alert  
"Warning  
" Notification  
Cooling fan failure detected.  
Happens?  
What to  
Do?  
Contact your system provider for an immediate replacement of fan  
modules.  
2-Line LCD  
Terminal  
Event Type  
What  
Elevated Temperature Alert  
[3f24] Elevated Temperature Alert  
!Alert  
"Warning  
" Notification  
General overheating warning.  
Happens?  
What to  
Do?  
Check cooling fan status and proper installation of dummy plate.  
Consult your enclosure vendors document for probable cause.  
2-Line LCD  
Terminal  
Event Type  
What  
UPS Power Failure Detected  
[3f24] UPS Power Failure Detected  
!Alert  
"Warning  
"Notification  
UPS device failure detected.  
Happens?  
What to  
Do?  
Check UPS status. If power should fail and UPS is not able to sustain  
power, data loss might occur.  
Event Messages  
D-39  
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B
Index  
Background firmware  
download  
Bad block auto-  
reassignment  
Basic RAID  
B-2  
B-7  
B-1  
Management  
Battery Support  
Baud rate  
10-17  
3-1  
beeper, mute  
5-34, 7-34  
A
Access Mode: Read  
Only or Read/Write  
Active-to-Active  
Configuration  
Active-to-Standby  
Configuration  
8-19  
10-11, 10-17  
10-17  
C
Cache Dirty  
4-7  
Percentage: LCD  
cache parameters  
Cache Status  
Cache Synchronization  
caching parameters  
Caching Parameters:  
LCD  
Caching Parameters:  
terminal  
Change Password:  
LCD  
Change Password:  
terminal  
Channel failure  
protection  
Channel Mode  
channel mode,  
redefining  
Channel Mode: Fibre  
channel mode: viewing  
and redefining  
check time, periodic  
auto-detection of failed  
drive swap  
7-1~2  
6-1  
10-17  
Adding a SCSI  
5-26  
Channel’s ID: LCD  
Adding a SCSI ID:  
terminal  
Adding Drive to a  
Logical Drive  
Adding New Drive  
Advanced Firmware  
Features  
Assign Spare Drives:  
terminal  
Assigning a Logical  
Drive Name: LCD  
Assigning Logical Drive  
Name: terminal  
Assigning Spare Drive:  
LCD  
Assigning Spare Drive:  
terminal  
Auto cache flush  
Auto recovery from  
logical drive failure  
Auto-Failback  
7-26  
7-1~2  
5-1, 5-3~4  
12-4  
7-1  
5-34  
7-34  
1-14  
12-4  
B-2  
7-7  
5-18  
7-17  
5-14  
7-15  
B-5  
7-25  
8-6  
5-25  
B-2  
B-2  
9-23  
10-11  
B-7  
Choosing Member  
Drives: LCD  
Choosing Member  
Drives: terminal  
Choosing RAID Level:  
terminal  
5-6  
7-6  
7-6  
9-6  
Automatic engagement  
of replacement  
controller  
automatic rebuild  
Automatic Shutdown  
1-9  
B-8  
Clone + Replace,  
S.M.A.R.T.  
Clone Failing Drive  
9-2, B-8  
B-1  
Co-existing spares  
Index-1  
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Communications  
Channel: Fibre  
Communications over  
drive loops  
concurrent rebuild in  
RAID (0+1)  
8-7  
8-13  
1-11  
Creating a Logical  
Volume: LCD  
5-10  
7-10  
Creating a Logical  
Volume: terminal  
Creating LUN Masks  
Creating Primary and  
Secondary IDs  
8-15  
10-22, 10-29  
Configuration on Disk  
B-2  
Configuration  
Procedure: LUN  
Filtering  
8-20  
Cylinder/Head/Sector  
Mapping  
9-16  
Connecting Drives with  
Fibre Channel Dual  
Loop  
8-10  
D
Connection Type  
Controller  
Communications Over  
Fibre Loops  
Controller Failover and  
Failback  
Controller Failure  
Controller Name: LCD  
Controller Name:  
terminal  
8-10  
8-12  
Dedicated  
8-12  
5-33  
5-16  
5-17  
7-17  
5-27  
7-27  
7-17  
7-17  
Communications loops  
default setting,  
restoring  
Deleting a Logical  
Drive: LCD  
Deleting a Partition of a  
Logical Drive, LCD  
Deleting a Partition of a  
Logical Drive: terminal  
Deleting a SCSI  
Channel’s ID, LCD  
Deleting a SCSI ID:  
terminal  
Deleting Logical Drive:  
terminal  
deleting partition of  
logical drive  
deleting SCSI ID  
deleting spare drive,  
global or local  
10-9  
10-13  
5-37  
7-37  
controller naming  
5-37, 7-37, 7-  
39, 8-11  
2-10  
Controller Parameter  
Settings  
Controller Parameters:  
LCD  
Controller Parameters:  
terminal  
controller reset  
controller temperature  
sensors  
5-37  
7-37  
7-27  
7-24  
5-35, 7-36  
B-9  
Deleting Spare Drive:  
LCD  
Deleting Spare Drive:  
terminal  
deleting, LUN  
mappings  
deleting, partition of  
logical drive  
deleting, SCSI channel  
ID  
deleting, spare drive,  
global or local  
Detect Only  
Detect, Clone+Replace  
Detect, Perpetual  
Clone  
Detection of Drive Hot  
Swap Followed by Auto  
Rebuild  
5-25  
7-24  
5-22  
5-17  
5-27  
5-25  
Controller Unique  
Identifier  
8-11  
5-37  
7-39  
4-6  
Controller Unique  
Identifier: LCD  
Controller Unique  
Identifier: terminal  
Controller Voltage and  
Temperature: LCD  
Controller Voltage and  
Temperature: terminal  
controller voltage  
monitors  
Controller/Logical Drive  
Shutdown  
Copy and Replace  
Drives  
Creating a Logical  
Drive: LCD  
Creating a Logical  
Drive: terminal  
6-9  
B-9  
B-3  
12-7  
5-6  
9-9  
9-10  
9-9  
9-22  
7-5  
detection, idle drive  
9-23  
Index-2  
Infortrend  
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failure  
Disabling Password:  
LCD  
Disabling Password:  
terminal  
Disconnecting Support:  
LCD  
flash memory  
C-1  
1-8  
1-8  
5-35  
7-36  
5-32  
7-32  
flashing all SCSI drives  
flashing selected SCSI  
drives  
Forcing Controller  
Failover for Testing  
format, low-level: LCD  
format, low-level:  
terminal  
10-34  
5-40  
7-43  
Disconnecting Support:  
terminal  
disk access delay time  
Disk Array Parameters,  
Advanced config.  
Drive I/O timeout  
Drive Identification  
Drive Motor Spin-up  
Drive side redundant  
loop  
9-20  
9-25, 9-27  
G
B-3  
B-2  
B-3  
B-5  
Gauge Range  
6-1  
1-6  
7-24  
global spare drive  
global spare drive,  
deleting  
Global Spare: LCD  
Global Spare: terminal  
drive status  
drives, viewing and  
editing  
6-6  
7-22  
5-15  
7-16  
Drive-side Parameters,  
Advanced config.  
Dynamic enclosure on-  
lining  
9-18  
B-9  
H
host application  
2-2, 2-10  
B-3  
Host LUN Geometry  
Host-side and Drive-  
side SCSI Parameters,  
Advanced Config  
Host-side Maximum  
Queued I/O count  
9-11  
E
Environment  
management  
Ethernet  
Event Logs: terminal  
event logs: viewing and  
editing: LCD  
B-7  
B-3  
3-1  
6-10  
4-6~7  
I
event message  
Expand Logical Drive  
Expand Logical Volume  
expansion in Windows  
NT® Server  
1-5  
12-9  
12-11  
12-12  
I/O timeout, SCSI  
ID, explained  
ID, SCSI, deleting  
Identifying a Drive: LCD  
Identifying Drive:  
terminal  
9-20  
9-11  
7-27  
5-24  
7-23  
identifying drives  
1-8, 5-24, 7-  
23  
F
idle drive failure  
detection  
Idle Drive Failure  
Detection  
Implementation to  
S.M.A.R.T  
In-band Fibre  
In-band SCSI  
Initial Screen: LCD  
Initial Screen: terminal  
JBOD  
9-23  
9-23  
9-6  
Fault Management  
Fault Prevention  
Fault-Tolerance  
Fibre Channel  
Parameters  
Fibre Chip  
Fibre Connection  
Options  
2-10  
9-1  
10-8  
2-10  
8-4  
8-10  
8-5  
9-14  
4-1  
6-1  
1-3  
Filter Type: Include or  
Exclude  
8-18  
Index-3  
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LUN, explained  
LUNs per Host SCSI ID  
2-7, 9-11  
9-13  
L
M
LCD Title Display  
Controller Name: LCD  
LCD Title Display  
Controller Name:  
terminal  
local spare drive,  
deleting  
Local Spare: LCD  
Local Spare: terminal  
Logical Drive  
Assignments: terminal  
Logical drive  
identification  
Logical Drive  
Preferences: LCD  
Logical Drive  
Preferences: terminal  
logical drive status:  
LCD  
logical drive status:  
terminal  
logical drive, assigning  
a name  
logical drive, deleting  
logical drive, explained  
logical drive: assigning  
a name  
logical drive: viewing  
drive members  
Logical Unit to Host  
LUN Mapping  
logical volume  
Logical Volume Status:  
LCD  
Logical Volume Status:  
terminal  
Loop ID  
5-37  
7-37  
Main Menu: terminal  
management: drive  
failure  
manual rebuild  
Mapping in redundant  
config.: LCD  
6-2  
1-6  
7-24  
1-10  
10-24  
5-14  
7-15  
7-7  
Mapping a Logical  
Volume to Host LUN:  
terminal  
Mapping a Logical  
Volume/Logical Drive  
to Host LUN: LCD  
Mapping System  
Drives, Redundant  
config.  
Maximum concurrent  
Host LUN connection  
Maximum Drive  
Capacity: LCD  
Maximum Drive  
Capacity: terminal  
Maximum number of  
logical drives  
Maximum number of  
logical volumes  
Maximum number of  
LUNs  
Maximum number of  
LUNs per Host ID  
Maximum number of  
partitions  
Maximum Queued I/O  
Count  
maximum synchronous  
transfer clock  
7-13  
5-13  
B-1  
5-6  
10-7~8  
7-6  
4-2  
B-3  
5-7  
6-4  
5-18  
7-6  
7-17  
1-1  
7-18  
B-1  
B-1  
B-1  
7-16  
8-16  
B-1  
B-1  
1-1, 1-12~17  
4-3  
9-13  
5-31, 7-31  
6-5  
8-4  
5-40  
7-43  
maximum tag count  
7-32, 9-21  
low-level format: LCD  
low-level format:  
terminal  
LUN Applicability  
LUN Filtering  
maximum tag count:  
LCD  
Maximum Tag Count:  
terminal  
5-32  
7-32  
5-31  
7-31  
9-13  
8-20, 8-22,  
B-5  
maximum transfer  
width: LCD  
Maximum Transfer  
Width: terminal  
Media Scan  
LUN mappings, viewing  
and deleting: LCD  
LUN mappings, viewing  
and deleting: terminal  
LUN Mask (ID Range)  
Configuration  
5-22  
7-21  
8-18  
B-2  
1-4  
mirroring  
Index-4  
Infortrend  
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Mode-1 RAID  
Expansion  
Mode-2 RAID  
Expansion  
B-4  
B-4  
partitioning the logical  
volume  
partitions, mapping  
them to LUNs  
1-15  
2-9  
motor spin-up  
Multi-Threaded  
Operation  
mute beeper: LCD  
Mute Beeper: terminal  
9-18  
B-3  
pass-through SCSI  
commands: LCD  
Pass-through SCSI  
Commands: terminal  
password , disabling  
password changing  
Password Validation  
Timeout: LCD  
Password Validation  
Timeout: terminal  
password, setting a  
new  
Periodic Drive Check  
Time  
periodic drive swap  
auto check  
Peripheral Device Type  
Peripheral Device Type  
Parameters for Various  
Operating Systems  
Peripheral Device Type  
Settings  
5-22  
7-21  
5-34  
7-34  
7-36  
5-34  
5-37  
N
7-39  
7-35  
9-22  
9-23  
naming logical drive  
naming, controller  
navigation keys in  
terminal emulation  
NRAID, disk spanning  
Number of Tags  
Reserved for each  
Host-LUN Connection  
NVRAM  
5-18  
7-37, 7-39  
3-3, 3-11  
1-3  
9-12  
9-14  
9-15  
B-2  
9-16  
9-3  
9-6  
8-6  
O
Perpetual Clone, Clone  
Failing Drive  
Perpetual Clone:  
S.M.A.R.T.  
Operational Theory  
Optimization Mode  
Optimization Mode:  
LCD  
Optimization Mode:  
terminal  
Out-of-Band  
Out-of-band  
Configuration,  
Redundant config.  
2-7  
2-3, 2-10  
5-1  
Primary and Secondary  
Controller ID: Fibre  
Primary Controller  
primary controller,  
setting SCSI ID/drive  
channel for  
primary ID, SCSI  
channel setting: LCD  
Primary/Secondary  
Controller ID: terminal  
7-1  
10-16  
7-27  
3-4, 3-6  
10-14  
5-27  
7-26  
P
parity check  
5-19, 5-32, 7-  
31  
Q
Parity Check: LCD  
Parity Check: terminal  
partition, deleting  
partition, logical drive,  
deleting  
5-32  
7-31  
5-17  
7-17  
Quick Installation: LCD  
Quick Installation:  
terminal  
4-1  
6-2  
Partitioning a Logical  
Drive/Logical Volume:  
LCD  
Partitioning a Logical  
Drive/Logical Volume:  
terminal  
5-12  
7-11  
R
RAID  
RAID (0+1)  
RAID (3+0)  
7-6  
1-17  
1-17  
Index-5  
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RAID (5+0)  
1-17  
assigning logical drives  
to secondary  
redundant controller,  
automatic configuration  
of  
redundant controller,  
explained  
redundant controller, if  
one fails  
redundant controller,  
manual configuration of  
redundant controller,  
starting up  
10-20, 10-26  
RAID 0  
RAID 1  
RAID 3  
RAID 5  
RAID Expansion:  
Example  
RAID Expansion  
RAID expansion with  
logical volume  
RAID Level: LCD  
RAID Levels  
1-4  
1-4  
1-5  
10-8  
10-25, 10-32  
10-21, 10-28  
10-22, 10-28  
5-5~6  
1-5  
12-12  
12-1  
1-16  
5-6  
1-2  
2-4  
B-1  
1-1  
1-2  
1-4  
redundant controller:  
automatic configuration  
of: LCD  
Regenerate Parity  
Regenerating Logical  
Drive Parity: LCD  
Regenerating Logical  
Drive Parity: terminal  
Replace after Clone,  
Clone Failing Drive  
Replacing a Failed Unit  
Reset Controller: LCD  
Reset Controller:  
terminal  
Restore NVRAM from  
Disks: LCD  
Restore NVRAM from  
Disks: terminal  
Restoring the Default  
Setting: LCD  
rolling firmware  
B-7  
5-19  
RAID, advantages  
RAID, definition of  
RAID, level (0+1), disk  
striping with mirroring  
RAID, level 0, disk  
striping  
RAID, level 1, disk  
mirroring  
RAID, level 3, disk  
striping with dedicated  
parity disk  
7-19, 7-21  
9-2  
1-4  
1-4  
1-5  
10-11  
5-35  
7-36  
5-36  
7-38  
5-33  
B-7  
RAID, level 5, striping  
with interspersed parity  
RAID-Based Mapping  
RCC  
1-5  
8-14  
8-7  
9-27  
rebuild priority  
Rebuild Settings: LCD  
Rebuild Settings:  
terminal  
rebuild, automatic  
rebuild, logical drive  
Rebuilding a Logical  
Drive: LCD  
Rebuilding Logical  
Drive: terminal  
rebuilding, logical drive  
Redefining Channel  
Mode: LCD  
Redefining Channel  
Mode: terminal  
Redundant  
Configuration, Fibre  
interface  
redundant  
configuration, SCSI  
interface  
5-14~15  
7-15  
upgrade  
RS-232: configuration  
via front panel  
3-2  
1-9  
5-18  
5-18  
S
7-18  
S.M.A.R.T.  
9-1~2, 9-5~8,  
B-6  
5-18  
5-25  
SAF-TE and S.E.S.  
Enclosure Monitoring  
SAF-TE, periodic check  
time  
SAF-TE/S.E.S. polling  
period  
Sample Configuration:  
LUN Filtering  
Saving NVRAM to  
Disks: LCD  
9-22  
9-22  
B-9  
7-25  
10-3  
8-20  
5-36  
10-2  
Saving NVRAM to  
7-38  
redundant controller,  
10-23, 10-29  
Index-6  
Infortrend  
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Disks: terminal  
Scanning New Drive:  
terminal  
Scanning New Drive:  
LCD  
SCSI target/drive  
channel: LCD  
Secondary Controller  
Secondary Controller  
ID  
5-30  
7-23  
5-23  
10-16  
8-6  
SCSI channel ID,  
deleting  
SCSI channel ID,  
setting  
SCSI channel primary  
ID, setting  
5-27  
secondary controller,  
setting SCSI ID/drive  
channel  
secondary ID SCSI  
channel, setting  
Serial Port  
7-28  
5-28  
5-26  
5-27  
3-1  
SCSI channel  
secondary ID, setting  
SCSI channel  
terminator  
SCSI channel  
terminator  
SCSI channel,  
explained  
SCSI Channel’s Status:  
terminal  
5-28  
serial port: connection  
and setup  
3-1, 3-6  
5-28  
Setting a New  
Password: terminal  
Setting a Primary  
Controller’s SCSI ID:  
terminal  
7-35  
7-27  
7-28  
9-11  
Setting a channel’s ID:  
LCD  
5-26  
5-27  
5-28  
5-28  
6-7  
Setting a channel’s  
Primary ID: LCD  
Setting a channel’s  
Secondary ID: LCD  
Setting a SCSI  
channel’s Terminator:  
LCD  
Setting Transfer  
Speed: LCD  
Setting Transfer Width:  
LCD  
Shutdown Controller:  
LCD  
Single drive control  
Slot number: LCD  
Spanning  
Spare drive  
Spare Drive  
SCSI channels, viewing  
and editing  
SCSI commands,  
pass-through  
7-25  
5-22, 7-21  
SCSI Drive Information:  
terminal  
SCSI Drive Low-level  
Format: LCD  
SCSI Drive Low-level  
Format: terminal  
SCSI Drive Read/Write  
Test: LCD  
SCSI Drive Read/Write  
Test: terminal  
SCSI Drive Status:  
LCD  
SCSI Drive Utilities:  
LCD  
SCSI Drive Utilities:  
terminal  
SCSI Drive’s Status:  
terminal  
7-42  
5-40  
7-43  
5-41  
7-44  
4-4  
5-29  
5-30  
5-35  
1-3  
5-31  
1-3  
2-4  
5-7~8  
5-40  
7-42  
6-6  
Assignments: LCD  
Spare Drives  
1-6, 1-11, 1-  
14  
Spin-Up Parameters  
Stripe size  
Striping  
Sun Solaris  
configuration  
2-10  
B-1  
1-4  
9-16  
SCSI drives, viewing  
and editing  
7-22  
SCSI I/O Timeout  
SCSI ID, deleting  
SCSI Motor Spin-Up  
SCSI Parameters  
SCSI Reset at Power-  
Up  
SCSI target/drive  
channel, viewing and  
editing  
9-20  
7-27  
9-18  
2-10  
9-19  
Synchronized cache  
System Functions: LCD  
B-6  
5-34  
T
5-30  
Tag Command Queue  
B-3  
Index-7  
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tag count, maximum  
tag count, maximum:  
LCD  
Terminal  
Terminal emulation:  
terminology  
9-21  
5-32  
viewing and redefining  
channel mode: LCD  
viewing drive members,  
logical drive  
VT-100: connection  
and setup  
5-25  
5-16  
3-1, 3-3, 3-11  
6-2  
3-1, 3-6  
Terminator, SCSI  
channel: LCD  
Traffic Distribution and  
Failover Process  
Transfer clock,  
5-28  
10-12  
5-31  
W
write policy  
B-1  
8-16  
B-5  
maximum synchronous  
Transfer Rate Indicator  
transfer speed setting:  
LCD  
WWN Name List  
WWN table  
6-1  
5-29  
transfer width: LCD  
upgrading firmware  
User Configurable  
Geometry range  
User-Assigned ID  
5-31  
C-2  
B-3  
Z
ZMODEM  
C-4, C-6  
8-8  
V
Variable Stripe Size  
Verification on Writes  
B-3  
9-28, B-7  
View and Edit Drive-  
Side Parameters: Fibre  
View and Edit Event  
Logs: LCD  
View and Edit Fibre  
Channel  
8-10  
4-7  
8-6  
8-8  
8-9  
View and Edit Fibre  
Drive  
View and Edit Host-  
Side Parameters: Fibre  
View Channel WWN  
View Connected  
Drives: LCD  
8-7  
5-5  
View Device Port  
Name List  
8-8  
View Drive Information  
Viewing and Deleting  
LUN Mappings: LCD  
Viewing and Editing  
Host LUNs: LCD  
Viewing and Editing  
Logical Drives: LCD  
Viewing and Editing  
SCSI Channels: LCD  
Viewing and Editing  
SCSI Drives: LCD  
8-9  
5-22  
5-22  
5-16  
5-25  
5-23  
Index-8  
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