Cisco Video Surveillance 4300E and 4500E
High-Definition IP Camera User Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-25230-02
Download from Www.Somanuals.com. All Manuals Search And Download.
C O N T E N T S
v
v
v
v
Overview 1-1
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
iii
Download from Www.Somanuals.com. All Manuals Search And Download.
Contents
Troubleshooting 5-1
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
iv
Download from Www.Somanuals.com. All Manuals Search And Download.
Preface
Overview
This document, Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide,
provides information about installing, configuring, using, managing, and troubleshooting the Cisco
4300E and 4500E Video Surveillance High-Definition IP Cameras.
Organization
This manual is organized as follows:
Provides an overview of the IP camera and its features
Provides instructions for installing and performing the initial
setup of the IP camera, accessing and understanding the IP
camera user interface, adjusting its back focus, powering the IP
camera on and off, resetting the IP camera, and managing the
local storage.
Explains how to configure, manage, and administer the IP camera
through the web-based configuration pages
Explains how to view live video from the IP camera
Provides basic troubleshooting information
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
v
Download from Www.Somanuals.com. All Manuals Search And Download.
Preface
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
vi
Download from Www.Somanuals.com. All Manuals Search And Download.
C H A P T E R
1
Overview
This chapter provides an overview of the Cisco 4000E Series Video Surveillance High-Definition IP
Cameras and their features. These IP cameras include:
•
CIVS-IPC-4300E—High-definition digital camera that is suitable for a wide range of video
surveillance applications
•
CIVS-IPC-4500E—Identical features to the CIVS-IPC-4300E model with the addition of digital
signal processor (DSP) capabilities that are used for the Cisco video analytics feature
Note
The CIVS-IPC-4300E model is not designed to be upgraded with a DSP.
This chapter includes these topics:
•
•
•
•
IP Camera Features
The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video
surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and
MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and
60 fps at 720p (1280 x 720) resolution. Contact closures and two-way audio allow integration with
microphones, speakers, and access control systems.
In addition, the IP camera provides networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption. The camera can be powered through
an external power supply or by integrated Power over Ethernet (PoE).
The IP camera includes the following key features:
•
•
•
H.264 and MJPEG compression—The IP camera can generate H.264 and MJPEG streams
simultaneously.
Progressive scan video—The IP camera captures each frame at its entire resolution using
progressive scan rather than interlaced video capture, which captures each field of video.
Analog video output—Supports analog video at 720p or lower resolution for installation purposes.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1 Overview
IP Camera Features
•
•
Video analytics (CIVS-IPC-4500E only)—Provides an intuitive interface and tools for video
analysis.
Medianet—The IP camera supports the Auto Smartports feature of the Media Services Interface
(MSI). MSI enables a camera to participate as an endpoint in the Cisco medianet architecture when
connected to a medianet enabled switch.
•
Local Storage—Supports up to 8 GB of USB flash storage of video data when the camera loses
network connectivity.
•
•
Day/night switch support—An IR-cut filter provides increased sensitivity in low-light conditions.
Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
•
•
•
•
Multi-protocol support—Supports these protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP,
SMTP, SNMP v2 and v3, SSL/TLS, and TCP/IP.
Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
Motion detection—The IP camera can detect motion in user-designated fields of view by analyzing
changes in pixels and generate an alert if motion is detected.
Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
•
•
Syslog support—The IP camera can send log data to a Syslog server.
IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
•
•
•
User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
•
•
Support for C and CS mount lenses—The IP camera supports a variety of C and CS mount lenses.
PTZ support—The IP camera supports Pelco D protocol, which enables PTZ functions when used
with a supported motorized zoom lens, external pan/tilt mount, and control device.
•
•
Power options—The IP camera can be powered with 12 volts DC or 24 volts AC, which is provided
through an optional external power adapter, or through PoE (802.3af), which is provided through a
supported switch.
Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1 Overview
IP Camera Physical Details
IP Camera Physical Details
The IP camera includes a reset button, built-in microphone, status LEDs, several ports for connecting
external devices, and two threaded mounting holes, one on the bottom and one on the top.
Note
The IP camera casing serves as a heatsink for the internal electronics and may be warm to the touch. This
is normal and indicates that the heatsink property of the casing is working as designed.
Figure 1-1 and the table that follows describe the items on the front of the IP camera.
Figure 1-1
Front of IP Camera
1
2
Lens opening
The IP camera supports a variety of C and CS mount lenses, which
attach here.
For best performance, Cisco recommends that you use a DC auto
iris lens.
Focus ring
Allows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP
camera before you can rotate the focus ring. For instructions, see
3
Microphone
Captures audio.
There also is a connection for an optional external microphone on
the rear of the IP camera.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1 Overview
IP Camera Physical Details
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
Figure 1-2 Rear of IP Camera
1
2
Power LED
Analog Audio/Video Port
Lights bright when the IP camera is powering up. Lights dim when
the camera is IP operating
Allows the connection of an optional Y cable or mini cable with
BNC connector. You can connect an optional external speaker or
microphone to the Y cable, or an optional video monitor to the mini
cable with BNC connector. Both cables are included in the optional
audio/video cables accessory kit can be purchased from Cisco
(Cisco part number CIVS-IPCA-1021=).
3
PoE LED
Indicates information about PoE as follows:
•
•
Lit green—PoE connection is detected
Off—PoE connection is not detected
4
5
LAN port
Accepts a standard LAN cable to connect the IP camera to a
10/100BaseT router or switch.
Network Activity LED
Indicates information about the network connections as follows:
•
•
•
Lit amber—LAN connection is detected
Off—LAN connection is not detected
Blinking—Data is being transmitted or received via the LAN
connection
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1 Overview
IP Camera Physical Details
6
7
Power input
Reset button
Provides for the connection of an optional 12 V, 1 amp DC power
adapter or 24 VAC power adapter.
Caution
Use only the Cisco specified power supply adapter.
Recessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
8
9
GPIO ports
USB port
General purpose input/output (GPIO) terminal block that includes
2 input ports (labeled DI1, DI2), 2 output ports (labeled DO1,
DO2), a grounding port (labeled GND), and a 5-pin RS-232 port.
Supports up to 8 GB of USB flash storage of video data when the
camera loses network connectivity.
Figure 1-3 and the table that follows describe the item on the side of the IP camera.
Figure 1-3 Side of IP Camera
1
DC auto iris lens connector
Connection for cable from DC auto iris lens
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1 Overview
DC Auto Iris Lens Connector Pinouts
DC Auto Iris Lens Connector Pinouts
Figure 1-4 describes the pinouts of the DC auto iris lens connector on the IP camera.
Figure 1-4
DC Auto Iris Lens Connector Pinouts
Pin
Function
Damp –
1
2
3
4
Damp +
Drive +
Drive –
Package Contents
The the Cisco Video Surveillance IP Camera package includes these items:
•
•
•
•
•
•
•
Camera
Lens opening dust cap
USB port cover
Terminal block for power connection
C mount lens adaptor ring
0.9 mm Allen wrench for unlocking and locking the focus ring
Quick Start Guide
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
1-6
Download from Www.Somanuals.com. All Manuals Search And Download.
C H A P T E R
2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
•
•
•
•
•
•
•
•
Installing the IP Camera
This section describes how to install the IP camera. Before installing, review these guidelines:
•
•
•
The IP camera requires a network cable and a connection to a standard 10/100BaseT router or
switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af
compliant.
If you are using the IP camera on a network connection that does not provide PoE, you must use a
Cisco 12 VDC power adapter (Cisco part number CIVS-PWRPAC-12V) or a third-party 24 VAC
power adapter.
If you are using an external speaker, microphone, input device, output device, or pan/tilt control
device, you must configure additional settings after installing and performing the initial set up of the
IP camera before the external device can fully operate. For detailed information about these settings,
•
•
If you do not connect an external device (speaker, microphone, input, output, or pan/tilt control)
when you perform the following installation procedure, you can install any of these devices later.
The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw
inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you
must complete the procedure in the “Adjusting Back Focus on the IP Camera” section on page 2-10
before you install the camera using the procedure in this section.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Installing the IP Camera
Warning
Warning
Installation of the equipment must comply with local and national electrical codes. Statement 1074
The power supply must be placed indoors. Statement 331
Note
If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
enclosure.
Warning
Caution
Note
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source. Statement 353
Inline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable.
The power adapter that you use with the IP camera must provide power that is within +/–10% of the
required power.
Note
The equipment is to be connected to a Listed class 2, limited power source.
To install the IP camera, follow the steps in Table 2-1. For illustrations of the connectors and ports that
.
Table 2-1
Installing the IP Camera
Action
Attach a lens to the lens opening on the IP camera.
Explanation
Step 1
•
If you are using a CS mount lens, screw the lens into
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
•
If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
Note
Save the lens opening dust cap and replace the dust
cap if you remove the lens.
Step 2
If you are using a DC auto iris lens, connect its cable to For best performance, Cisco recommends that you use a
the DC auto iris lens connector on the IP camera. DC auto iris lens.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Installing the IP Camera
Table 2-1
Installing the IP Camera (continued)
Action
Explanation
Step 3
Optional. Use the audio Y cable to connect a speaker, Each device connects to the audio Y cable through a
microphone, or both devices to the audio port on the rear standard 3.5 mm mini phone jack. A speaker connects to
of the IP camera.
the red jack (speaker out) and a microphone connects to
the black jack (mic in). The Y cable that is included in the
optional audio/video cables accessory kit can be
purchased from Cisco (Cisco part number
CIVS-IPCA-1021=).
A speaker plays audio that is captured by a microphone
that is attached to the PC on which you view video from
the camera.
Place the external microphone in a location that allows it
to capture the audio that you want.
Note
By default, the IP camera does not transmit or
receive audio. To enable and configure audio, see
Step 4
Optional. Use the mini cable with BNC connector to
The analog video device displays video from the
temporarily attach an NTSC or PAL compliant analog IP camera. The display does not include the time stamp or
video display device to the analog video out port on the text that are configured for the camera.
rear of the IP camera for installation purposes.
Connect the monitor BNC connector to the mini cable
with BNC adapter, then plug the cable into the analog
video out port. The mini cable with BNC adapter is
included in the audio/video cables accessory kit, which
you can purchase from Cisco (Cisco part number
CIVS-IPCA-1021= ).
Analog video is enabled by default to allow you to adjust
the camera field of view during installation. However, it is
not supported as a normal camera feed and is
automatically disabled when any of the following camera
settings are made:
•
Audio is enabled
•
Resolution is set to 1080p
Framerate is set to 60 fps
Mjpeg is enabled
•
•
•
H.264 and mjpeg are both enabled
Note
We recommend that you disable analog video after
installation. To disable analog video, see the
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Installing the IP Camera
Table 2-1
Installing the IP Camera (continued)
Action
Explanation
You can connect up to two input devices and two output
Step 5
Optional. Use the GPIO ports on the rear of the IP
camera to connect external devices that trigger alarms devices to these ports:
(connect through input ports) or respond to alarms
(connect through output ports).
DI2—Alarm input 2
DI1—Alarm input 1
DO1—Alarm output 1
DO2—Alarm output 2
GND—Ground (for use if needed)
A RS-232 cable fits into the ports in one way. Make sure
camera to connect a control device (motorized housing) to insert it properly.
that supports the Pelco D protocol.
Step 6
Step 7
Step 8
Optional. Use the RS-232 ports on the rear of the IP
Connect an STP (shielded twisted pair) Category 5 or
camera and to a 10/100/BaseT router or switch.
If your network provides PoE, the IP camera powers on.
If you are using the IP camera on a network connection First, connect the bare wires at the end of the power
that does not provide PoE, connect the optional 12 VDC adapter to the terminal block that is provided with the IP
or 24 VAC power adapter.
camera:
•
With the screws on the terminal block facing down,
take either of these actions:
–
For a 12 VDC power adapter—Put the positive
wire into the slot at the right rear of the terminal
block, put the negative wire into the middle slot
and put the ground wire in the left slot. (On the
Cisco power adapters, the positive wire has a
white stripe and the negative wire has no stripe.)
–
For a 24 VAC power adapter—Put one wire into
the into the slot at the right rear of the terminal
block and put the other wire into the middle slot.
There is polarity, so either wire can go into either
slot.
•
Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
Note
The power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Performing the Initial Setup of the IP Camera
Table 2-1
Installing the IP Camera (continued)
Action
Explanation
•
The Ready LED lights brightly while the IP camera
starts up. After a few minutes, the Ready LED flashes
briefly then dims.
Step 9
Check the LEDs on the IP camera.
•
The Network LED should be on.
Step 10
Mount the IP camera in the desired location.
Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-5 to access and configure the camera.
Performing the Initial Setup of the IP Camera
After you install IP camera as described in the “Installing the IP Camera” section on page 2-1, or after
you perform a factory reset procedure, you must access the IP camera and make initial configuration
settings. These settings include administrator and root passwords, and whether the IP camera can be
accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
•
Operating system—Microsoft Windows XP with Service Pack 2 or higher, or Microsoft Windows 7
Enterprise x64
•
Browser—Internet Explorer 8.0 (32-bit only)
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in Chapter 3,
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1
Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Accessing the IP Camera
Step 2
Step 3
In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4
In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
Step 5
Step 6
Click Apply.
The IP camera reboots.
After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
•
•
Step 7
If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Home window for the IP Camera appears. For information about this window, see the
Accessing the IP Camera
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-5, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings, view live video, or perform other activities.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
•
Operating system—Microsoft Windows XP with Service Pack 2 or higher, or Microsoft Windows 7
Enterprise x64
•
Browser—Internet Explorer 8.0 (32-bit only)
You need this information to access the IP camera windows:
•
IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Accessing the IP Camera
•
Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can configure an HTTPS port and an HTTP
•
Your user name and password for the IP camera. The IP camera administrator configures user names
To access the IP camera windows, perform the following these steps.
Before you Begin
The Microsoft .NET Framework version 2.0 or later must be installed on the PC that you use to connect
to the IP camera. You can download the .NET Framework from the Microsoft website.
Procedure
Step 1
Start Internet Explorer and enter the following in the address field:
protocol://ip_address:port_number
where:
•
protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
•
•
ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
•
•
•
•
Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
Step 2
Enter your IP camera user name and password in the Username and Password fields, then click Login.
To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the
password that is configured for the administrator. To log in as a user, enter the user name and password
that are configured for the user.
The Home window for the IP Camera appears.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Understanding the IP Camera User Interface
Understanding the IP Camera User Interface
After you log in to the IP camera as described in the “Accessing the IP Camera” section on page 2-6, you
can access the IP camera windows and perform a variety of administrative and user procedures.
The links and activities that you can see and access in the IP camera windows depend on your IP camera
privilege level. Privilege levels are configured as described in the “User Settings Window” section on
page 3-30 and include the following:
•
•
Administrator—Can access all IP camera windows, features, and functions.
Viewer—Can access the Camera Video/Control window with limited controls, and can access the
Refresh, Logout, About, and Help links from that window.
IP Camera Window Links
The IP Camera user interface includes links that you use to access various windows and perform other
activities. Table 2-2 describes each link and lists the IP camera privilege level that you must have to
access the link.
Table 2-2
Links in the IP Camera Windows
Link
Description
Privilege Level
Refresh
Updates the information in the window that is currently displayed. Administrator
User
Home
Displays the Home window.
Administrator
Administrator
User
View Video
Displays the Camera Video/Control window.
You may be prompted to install ActiveX controls when trying to
access this window for the first time. ActiveX controls are required
to view video from the IP camera. Follow the on-screen prompts to
install ActiveX controls.
Setup
Provides access to the configuration menus for the IP camera.
Logs you out from the IP camera.
Administrator
Administrator
User
Logout
About
Help
Displays a pop-up window with model, version, and copyright
information for the IP camera.
Administrator
User
Displays reference information for the window that is currently
displayed.
Administrator
User
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-8
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Understanding the IP Camera User Interface
IP Camera Windows
The IP camera user interface includes these main windows:
•
•
Setup window—Provides access to the IP camera configuration windows. For detailed information,
•
Camera Video/Control window—Displays live video from the camera and lets you control a variety
of camera and display functions. For detailed information, see Chapter 4, “Viewing Live Video.”
Table 2-3
Home Window Information
Field
Description
General Information
ID
Identifier of the IP camera. To configure the ID, see the “Basic Settings
Name
Name of the IP camera. To configure the name, see the “Basic Settings
Current Time
Current date and time of the IP camera. To set the date and time, see the
S/N
Serial number of the IP camera.
Firmware
Codec
Version of the firmware that is installed on the IP camera.
Version of the codec that is running on the IP camera.
Cisco manufacturing part number of the IP camera.
Part Number
Top Assembly Revision Cisco assembly revision number.
Network Status
MAC Address
MAC address of the IP camera.
Configuration Type
Method by which the IP camera obtains its IP address. To configure this
LAN IP
IP address of the LAN to which the IP camera is connected. To configure this
Subnet Mask
Gateway Address
Subnet mask of the LAN to which the IP camera is connected. To configure
IP address of the gateway through which the IP camera is connected. To
configure this IP address, see the “IP Addressing Window” section on
Primary DNS
IP address of the primary DNS server, if configured for the IP camera. To
configure a primary DNS server, see the “IP Addressing Window” section on
Secondary DNS
IP address of the secondary DNS server, if configured for the IP camera. To
configure a secondary DNS server, see the “IP Addressing Window” section
IO Port Status
Input Port 1
Input Port 2
Current state of input port 1 on the IP camera.
Current state of input port 2 on the IP camera.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-9
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Adjusting Back Focus on the IP Camera
Table 2-3
Home Window Information (continued)
Field
Description
Output Port 1
Output Port 1
Current state of output port 1 on the IP camera.
Current state of output port 2 on the IP camera.
Channel 1 and Channel 2
User
IP camera user name of each user who is accessing the primary video stream
(Channel 1) or the secondary video stream (Channel 2) through a client PC
or a third-party device.
Be default, users appear in order of start time. To displays users in ascending
order of any information in any corresponding column, click the column
heading. Click a column heading again to reverse the display order.
IP Address
Start Time
IP address of the client device.
Time and date that the client accessed the video stream for this session.
Length of time that the client has been accessing the video stream.
Elapsed Time
Adjusting Back Focus on the IP Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is
useful if the focus control on a lens does not allow you to obtain a sharp enough image.
Note
The 4300E and 4500E IP cameras can be placed in a housing that makes the back focus hex screw
inaccessible. If you are placing the camera in a housing and adjusting the back focus is required, you
must complete the procedure in this section before completing the procedure in the “Installing the IP
To adjust the back focus, perform the following steps while viewing video from the camera. For
information about viewing video, see Chapter 4, “Viewing Live Video.”
Procedure
Step 1
Step 2
With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
•
•
For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3
Use the Allen wrench to tighten the focus ring hex screw.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-10
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Powering the IP Camera On or Off
Powering the IP Camera On or Off
The IP camera does not include an on/off switch. You power it on or off by connecting it to or
disconnecting it from a power source. When you power off the IP camera, configuration settings are
retained.
To power on the IP camera, take either of these actions:
•
Use an STP (shielded twisted pair) Category 5 or higher network cable to connect the IP camera to
a network switch that provides 802.3af compliant PoE
•
Use an optional 12 VDC or 24VAC power adapter to connect the IP camera to a wall outlet
To power off the IP camera, take either of these actions:
•
•
If the IP camera is receiving PoE, disconnect the network cable
If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
Resetting the IP Camera
You also can also perform these reset operations from the Maintenance Settings window as described in
Table 2-4
Resetting the IP Camera
Reset Type
Procedure
Remarks
Reboot.
Press and immediately release
the Reset button.
This action is equivalent to
powering the IP camera down
and then powering it up. Settings
that are configured for the IP
camera are retained.
Factory reset.
Press and hold the button for at Sets all IP camera options to
least 15 seconds.
their default values. After you
perform this procedure, follow
the steps in the “Performing the
Managing the Local Storage
The 4000E Series IP cameras have a USB port that can support an optional USB flash drive (up to 8 GB)
for local storage purposes. If local storage is available on an IP camera and the camera loses network
connectivity, video data storage switches to the local USB flash drive.
For security purposes, video data stored on the USB flash drive is encrypted. To view the encrypted
video, you must decrypt it to H.264 format. Encrypted files cannot be decrypted directly from a USB
flash drive on an IP camera; before they can be decrypted, they must either be downloaded to your PC,
or the USB flash drive must be moved from the IP camera to your PC.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-11
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Managing the Local Storage
The USB Download Decryption Utility allows you to manage the USB flash drive and to decrypt the
encrypted video data on the flash drive. The utility can be downloaded from Cisco.com and installed on
your PC. For more information see the “Downloading and Installing the USB Download Decryption
Note
You cannot manage a USB flash drive using the camera firmware or Cisco Video Surveillance Manager
(VSM); you must use the USB Download Decryption utility.
This section includes the following local storage management topics:
•
•
•
•
•
Downloading and Installing the USB Download Decryption Utility
Procedure
Step 1
Perform the following steps to obtain the USB Download Decryption Utility:
a. Go to this URL:
b. Click the Video Surveillance IP Camera Utility link.
c. Locate and choose the USB download decryption utility file, which is named
USBDownloadandDecryptionUtility2.4.0.msi, and click Download Now.
d. Log in and follow the on-screen prompts to download the file to your PC.
e. Close Internet Explorer.
Step 2
Double-click the USBDownloadandDecryptionUtility2.4.0.msi file that you downloaded in Step 1 and
follow the on-screen prompts to install the utility on your PC.
During the installation process, the installer adds the USB Download Decryption Utility icon to your
desktop.
Formatting the USB Flash Drive
Before you begin
Obtain and insert a USB flash drive into the USB port on the back of the IP camera. USB flash drives up
to 8 GB in size are supported.
Note
You can purchase an 8 GB USB flash drive for the IP camera from Cisco using part number
CIVS-IPC-USB-8GB.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-12
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Managing the Local Storage
Procedure
Step 1
Step 2
Step 3
Step 4
Double-click the USB Download Decryption Utility icon to open the utility.
Enter the IP address and root password for the IP camera and click Connect.
Click Format USB.
Click Yes twice to verify that you are sure that you want to format the USB flash drive.
The USB flash drive is formatted using a FAT32 partition. If the USB flash drive was previously
formatted using a different partition type, such as NTFS, you are prompted to verify that you want to
format the USB flash drive using the FAT32 partition.
Downloading Encrypted Video Files from the USB Flash Drive
Procedure
Step 1
Step 2
Double-click the USB Download Decryption Utility icon to open the utility.
Enter the IP address and root password for the IP camera and click Connect.
When the utility successfully connects to the IP camera, USB flash drive capacity information and a list
of the encrypted video files are displayed.
Step 3
Step 4
Do one of the following to choose the encrypted files that are to be downloaded to your PC:
•
•
To choose all encrypted video files on the USB flash drive, click Select all.
To choose some of the encrypted video files on the USB flash drive, click on the ones you want to
download from the file list.
Click Save.
The selected files are copied to the specified directory, leaving the original files on the USB flash drive.
What to Do Next
To view the encrypted video files that have been downloaded, you must decrypt them. For more
information, see the “Decrypting Encrypted Video Files” section on page 2-14
Deleting Encrypted Video Files from the USB Flash Drive
Procedure
Step 1
Step 2
Double-click the USB Download Decryption Utility icon to open the utility.
Enter the IP address and root password for the IP camera and click Connect.
When the utility successfully connects to the IP camera, USB flash drive capacity information and a list
of the encrypted video files are displayed.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-13
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2 Getting Started
Managing the Local Storage
Step 3
Step 4
Do one of the following to choose the encrypted files that are to be deleted from the USB flash drive:
•
•
To choose all encrypted video files on the USB flash drive, click Select all.
To choose some of the encrypted video files on the USB flash drive, click on the ones you want to
delete from the file list.
Click Delete.
The selected files are deleted from the USB flash drive.
Decrypting Encrypted Video Files
Before you begin
•
Download the encrypted video files to your PC, or move the USB flash drive containing the
encrypted video files from the IP camera to your PC. For more information about downloading the
encrypted video files, see the “Downloading Encrypted Video Files from the USB Flash Drive”
•
Note the root password of the IP camera that created the encrypted video files.
Procedure
Step 1
Step 2
Step 3
Double-click the USB Download Decryption Utility icon to open the utility.
Click the Decrypt tab.
Do one of the following to specify the encrypted files that are to be decrypted:
•
In the Input files(s) text box, enter the full path and filename for each file to be encrypted. Separate
multiple entries with a semicolon.
•
Click the Browse button for the Input files(s) field, navigate to and choose the files to be encrypted,
and click Open.
Step 4
Step 5
Do one of the following to specify the output directory where the decrypted files are to be saved:
•
•
In the Output directory text box, enter the full path for the output directory.
Click the Browse button for the Output directory field, navigate to and choose the output directory,
and click Open.
In the password text box, enter the root password for the IP camera that created the encrypted files.
The selected files are decrypted, and for each file, the Status text box indicates whether the decryption
process failed or succeeded.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
2-14
Download from Www.Somanuals.com. All Manuals Search And Download.
C H A P T E R
3
Configuring and Managing the IP Camera
The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and
manage the IP camera. This chapter explains how to access the configuration windows, describes each
window, and provides detailed information about the options that are available in each window.
When configuring the IP camera, be aware of these guidelines:
•
“Getting Started,” before you can access the configuration menus.
•
•
You must be an IP camera user with administrator privileges to access the configuration windows.
For security, the configuration windows time out after 30 minutes of no activity. If a time out occurs,
you are prompted to log back in by entering your user name and password when you next press a
key or click an item. When you log back in, the home window appears.
This chapter includes these topics:
•
•
•
•
•
Accessing Navigating the Configuration Windows
When you are logged in to the IP camera as a user with administrator privileges, you can access the
configuration windows at any time by clicking the Setup link at the top of an IP camera window. (For
information about logging in to the IP camera, see the “Accessing the IP Camera” section on page 2-6).
When you click Setup, a window appears that includes these components:
•
•
Navigation tree—Appears at the left of the window and provides links to each configuration window
Configuration area—Appears to the right of the navigation tree
The navigation tree always appears. The right area varies depending on the configuration window that
you choose from the navigation tree. Use the Navigation Tree to access each configuration window. To
do so, click the link or right arrow next to the link for the group of configuration windows that you want.
The name of each associated window appears as a link. Then click the link for the desired window.
To collapse a set of links, click the down-arrow next to the top-level link.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
The configuration windows are organized as follows:
• Feature Setup
–
–
–
–
–
–
–
–
Streaming
Camera
Video Overlay
IO Ports
Pan/Tilt
Event
Patrol Sequence
Analytics (available for the CIVS-IPC-4500E model only)
•
Network Setup
–
–
–
–
–
–
–
–
Basic
IP Addressing
Time
Discovery
SNMP
802.1x
IP Filtering
QoS
•
Administration
–
–
Initialization
Users
–
Maintenance
Firmware
–
–
Device Processes
Password Complexity
–
•
Log
–
Setup
–
Local Log
Feature Setup Windows
The Feature Setup windows let you configure a variety of IP camera features and functions. The
following sections describe the Feature Setup windows in detail:
•
•
•
•
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
•
•
•
•
Streaming Settings Window
The Streaming Settings window provides options for configuring audio and video streams from the IP
camera. You can configure settings for the primary and an optional secondary video stream.
Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than
the primary stream to third-party devices or software.
The primary stream supports H.264 for video and G.711 A-law, G.711 u-law, and AAC for audio. The
secondary stream supports MJPEG for video and does not support audio.
When configuring video streams, be aware of the following guidelines:
•
You cannot configure a secondary stream (channel 2) if you configure the resolution for the primary
stream (channel 1) to 1920 x 1080
•
You cannot configure the resolution for the primary stream to 1920 x 1080 if a secondary stream is
enabled
•
•
The resolution of the primary stream must be higher than the resolution of the secondary stream
You cannot configure a maximum frame rate of 60 for the primary stream if the secondary stream is
enabled.
•
combinations of primary (H.264) and secondary (MJPEG) streams. If a secondary frame rate that is
not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the
closest available frame rate.
Table 3-1
Stream Support for Cisco Video Surveillance 4000 Series IP Camera Video
Resolution
Primary (fps)
Secondary (fps)
Not supported
Not supported
1080p
30 or lower
720p or lower 60
30
25
20
15
10
8
30
25
20
15
10
8
15
13
10
8
10
5
5
3
1
1
—
—
1
—
—
—
—
—
—
5
1
5
3
5
1
—
—
—
—
—
—
—
—
—
—
6
6
To display the Streaming Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Streaming.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-2 describes the options in the Streaming Settings window.
Table 3-2
Streaming Settings Window Options
Option
Description
Current Channel Area
Channel
Choose the video stream (Channel 1 or Channel 2) to which the
configuration settings in the Streaming Settings window apply. Channel 1 is
the primary stream and Channel 2 is the secondary stream.
Enable Channel
Check this check box to cause the IP camera to send audio/video data on the
selected stream.
Note
Channel 2 can be enabled only if Channel 1 is set to a video
resolution lower than 1920 x 1080.
Channel Name
Name of the video stream.
The name can contain up to 16 characters, which can be letters, numbers, and
special characters, but no spaces. Special characters are: ! % ( ) + , - : = @ _ ~
Streaming Setup Area
Note
Each video stream uses its own set of streaming options. The settings shown in the Streaming
Setup Area apply to the currently selected stream only.
Enable SRTP
Check this check box to enable Secure Real-time Transport Protocol (SRTP),
which provides encryption for the audio/video stream from the IP camera.
RTSP Port
Transmission Control Protocol (TCP) port on which the IP camera receives
Real-Time Streaming Protocol (RTSP) commands. You must configure this
port if you want to allow third-party devices or software to access video
streams from the IP camera.
RTSP is a standard for connecting a client to control streaming data over the
web.
Valid values are 554 and 1024 through 65535. The default port is 554.
Video Source Port
Universal Datagram Protocol (UDP) port on which the IP camera transmits
Video Real-Time Transport Protocol (RTP) data.
Valid values are even numbers 1024 through 65534. The default port is 1024.
UDP port on which the IP camera transmits audio RTP data
Audio Source Port
Valid values even numbers 1024 through 65534. The default value is 1026.
Max RTP Packet Size
Maximum number of bytes per data packets that are sent in each RTP
request.
Configure a lower number if you are streaming video to a cell phone that
requires smaller data packets.
Valid values are 400 through 1400. The default value is 1400.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-2
Streaming Settings Window Options (continued)
Description
Option
Enable Multicast
Check this check box to send video and audio data as a multicast stream.
When multicast is enabled, the IP camera sends video and audio to the
multicast addresses that you designate. Multicast enables several devices to
receive the video signal from the IP camera simultaneously.
Multicast Address
Enter the multicast IP address on which the IP camera sends a multicast
audio/video stream.
Multicast Video Port
Enter the port on which the IP camera sends a multicast video stream.
Valid values are even numbers 1024 through 65532.
Multicast Audio Port
Time to Live
Enter the port on which the IP camera sends a multicast audio stream.
Valid values are even numbers 1024 through 65532.
Enter the number of hops, which specifies the number of network devices
that an audio/video stream can pass before arriving at its destination or being
dropped.
Valid values are 1 through 255.
Video Area
Note
Each video stream uses its own set of video options. The settings shown in the Video Area
apply to the currently selected stream only.
Video Standard
Choose the system for video transmission: NTSC or PAL.
The setting that you make affects each channel that is enabled.
Video Codec
Display only: Shows the codec for video transmission: H.264 for the primary
stream and MJPEG for the secondary stream.
Video Resolution
Choose the resolution for video transmission. The resolutions in this
drop-down list depend on the video standard that you selected.
You can also change the resolution for video transmission by using the Video
Resolution drop-down list in the Camera Video/Control window, as
Maximum Frame Rate Choose the maximum frame rate of the video stream.
Video Quality
Choose an option for the video quality of the video stream from the IP
camera:
•
Constant Bit Rate—Available for the primary stream only. Specifies
that the video stream is output at or close to the constant bit rate that you
choose. The default value is 4 Mbps. A higher bit rate provides better
video quality but consumes more bandwidth.
•
Fixed Quality—Specifies that video is output at a fixed quality, which
ranges from Very High to Low. The bit rate may vary to maintain this
quality. The default fixed quality is Normal. A higher fixed quality
provides better video quality but consumes more bandwidth.
You can use these options to help manage bandwidth use in your network.
For example, if the IP camera is focused on an area with little movement,
such as an emergency exit, you can configure it with a low fixed quality.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-2
Streaming Settings Window Options (continued)
Description
Option
Analog Video Area
Note
This option applies to the primary stream only.
Enable Analog Video
Port
Check this check box if you if you want the IP camera to enable analog video
for installation purposes. To enable analog video, the following settings are
required:
•
•
•
•
The primary video stream resolution must be set to 720p or lower.
The primary video stream frame rate must be set to 30 fps or lower.
The secondary video stream must be disabled.
Audio output must be disabled.
Audio Area
Note
These options apply to the primary stream only.
Enable Audio
Check this check box if you if you want the IP camera to transmit and receive
audio.
Audio Codec
Choose the codec (G.711 A-Law, G.711 u-Law, or AAC) for audio that is
transmitted from the IP camera.
AAC provides highest quality audio and consumes the least bandwidth.
The default value is G.711 A-law.
Audio Sampling Rate
Audio Resolution
Display only. Displays the sampling rate for audio from the IP camera.
Display only. Displays the resolution for audio from the IP camera.
Camera Settings Window
The Camera Settings window provides options for selecting a microphone, making certain video
adjustments, and configuring the operation of the IP camera day and night filters.
A microphone captures audio at the camera location. This audio is sent to the PC that you use to view
video from the IP camera. You can listen to the audio when viewing video in the Camera Video/Control
window.
The IP camera day and night filters allow the IP camera to optimize its video image for various lighting
conditions. When the IP camera uses its day filter, it is operating in day mode. In this mode, the camera
displays video images in color. When the IP camera uses its night filter, it is in night mode. In this mode,
the camera displays video images in black and white.
To display the Camera Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Camera.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-3 describes the options in the Camera Settings window.
Table 3-3
Camera Settings Window Options
Option
Description
Microphone Area
Microphone Type
Choose the type of microphone that you are using.
•
Internal Microphone—Audio is captured by the internal microphone
on the IP camera.
•
External Microphone—Audio is captured by an optional external
microphone, available from third-parties. Choosing this option disables
the internal microphone.
Video Adjustments Area
Auto Iris Mode
Choose whether auto iris mode is enabled or disabled:
•
On—Auto iris mode is enabled. With this setting, the iris opening in the
IP camera lens adjusts automatically based on light conditions. This
setting is the default and recommended choice.
•
Off - Auto iris mode is disabled. With this setting, the iris opening in the
IP camera lens remains fully open.
Sensitivity
Designates how the iris opening in the IP camera lens adjusts when auto iris
mode is enabled. As sensitivity increases, the auto iris closes more to reduce
the light level and increase the depth of field in bright environments.
However, a high sensitivity may cause the image to oscillate between bright
and dim. In this situation, reduce the sensitivity to improve the image quality.
White Balance Mode
Choose one the following white balance modes from the drop-down list:
•
Manual—Choose this option if you want to set the white balance by
using the White Balance slider in the Camera Video/Control window as
described in Chapter 4, “Viewing Live Video.”
•
•
•
Auto—Suitable for most conditions that do not have special lighting
Indoor (incandescent)—Suitable for indoor conditions
Fluorescent (white light)—Suitable for indoor conditions with
fluorescent white lighting
•
•
Fluorescent (yellow light)—Suitable for indoor conditions with
fluorescent yellow lighting
Outdoor—Suitable for outdoor conditions.
The default setting is Auto.
Day Night Filter Area
Filter Type
Choose the day/night mode for the IP camera:
•
•
•
Day—IP camera always remains in day mode.
Night—IP camera always remains in night mode.
Auto—IP camera automatically switches between day and night mode
based on the lighting condition threshold that you specify.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-3
Camera Settings Window Options (continued)
Description
Option
Day to Night Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from day to night
mode. A lower value designates that the IP camera switches from day to
night mode in brighter conditions. A higher value designated that the IP
camera switches modes in darker conditions.
The default value is 10.
Night to Day Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from night to day
mode. A lower value designates that the IP camera switches from night to
day mode in darker conditions. A higher value designated that the IP camera
switches modes in lighter conditions.
The default value is 15.
Enable Night Vision
Schedule
Check this check box if you want to configure the times that the camera
switches to and from night mode.
Enabling this schedule disables the Filter Type option.
Note
If you configure a schedule, make sure that the time on the IP camera
is set correctly.
Start Time
End Time
Enter the time, in 24 hour format, that the camera enables its night filter.
Enter the time, in 24 hour format, that the camera disables its night filter.
Video Overlay Settings Window
The Video Overlay Settings window provides options for configuring overlay information that appears
on the video image in the Camera Video/Control window.
To display the Video Overlay Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Video Overlay.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-4 describes the option in the Video Overlay Settings window.
Table 3-4
Video Overlay Settings Window Options
Option
Description
Text Overlay Area
Enable Time Stamp
Check this check box to display the time from the internal clock of the IP
camera as an overlay on the video image from the IP camera.
Enable Text Display
Check this check box to display the text that you enter in the Display Text
field as an overlay on the video image from the IP camera.
This option can be useful for identifying this IP camera in an installation
with several IP cameras.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-8
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-4
Video Overlay Settings Window Options (continued)
Description
Option
Display Text
If you check the Enable Text Display check box, the text that you enter in
this field appears as an overlay on the video image from the IP camera.
The text can contain up to 26 characters, which can include letters, numbers,
spaces, and these characters: ! $ % ( ) + , - . / : = @ ^ _ ` { } ~
IO Ports Settings Window
The IO Ports Settings window lets you configure various options for the two input and two output ports
on the IP camera. A state change of an input ports triggers a camera to take configured actions. Output
ports send signals that can control external devices, such as alarms or door switches.
The IP camera can trigger an action only when the input that is received on an input port comes from a
contact that is in a normally closed condition. The camera triggers the action when the contact changes
to an open condition.
To display the IO Ports Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
IO Ports.
If you change the option in this window, you must click the Save Settings button to save the change. If
you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-5 describes the option in the IO Ports Settings window.
Table 3-5
IO Ports Settings Window Options
Option
Description
Input Ports Area
Port #
Display only. Indicates input port 1 and input port 2.
Current State
Display only. Indicates the current state (high or low) of the corresponding
port.
Event Trigger
Choose the state (Rising or Falling) that triggers designated camera actions.
When an input port changes to the configured state, the camera determines
that an event has occurred and takes the actions that you have configured.
Output Ports
Port #
Display only. Indicates output port 1 and output port 2.
Current State
Display only. Indicates the current state (high or low) of the corresponding
port.
Default State
Choose the state (low or high) that the corresponding port is set to when the
IP camera powers on or resets.
The port changes to this state when you click Save Settings.
The default setting is High.
Event Action
Display only. Indicates the current state (high or low) that the output port
changes to when an event occurs.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-9
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-5
IO Ports Settings Window Options (continued)
Option
Description
Automatic Reset
Check this check box if you want the corresponding output port to go back
to its default state after an event occurs.
Duration
If you checked the Automatic Reset check box, enter the amount of time, in
milliseconds, that elapses before the port goes back to its default state after
an event changes it from the default state.
Pan Tilt Settings Window
The Pan Tilt Settings window provides options for configuring pan and tilt functions for the IP camera.
These functions require that the IP camera be installed with a pan/tilt mount that supports the Pelco D
protocol.
If you use a pan/tilt mount that requires RS-422 or RS-485 connections, you must connect the mount to
the IP camera through a Cisco data converter (part number CIVS-KYBD22232-B).
To display the Pan Tilt Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Pan/Tilt.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-6 describes the option in the Pan Tilt Settings window.
Table 3-6
Pan Tilt Settings Window Options
Option
Description
Pan/Tilt Area
Pan and Tilt Enabled
Protocol
Check this check box to enable pan and tilt operation for the IP camera.
Display only. Indicates the protocol for the pan/tilt functionality.
Enter the logical address of the external PTZ device.
Address
To determine this address, refer to the documentation for that device.
RS-232 Settings
Baud Rate
Choose the Baud rate value that is configured on the device that controls the
pan and tilt functions of the IP camera.
The default setting is 4800 bps.
Data Bits
Parity
Display only. Indicates the data bits configuration for the serial port on the
IP camera.
Display only. Indicates the parity configuration for the serial port on the IP
camera.
Stop Bits
Display only. Indicates the stop bits configuration for the serial port on the
IP camera.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-10
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Event Notification Window
The Event Notification window provides options for how the IP camera handles events. An event is any
of the following:
•
•
•
A change of state from low to high or from high to low on an input port of the IP camera. For related
Motion that the IP camera detects. For related information about motion detection, see the “Motion
Loss of video signal.
When an event occurs, it triggers the IP camera to take certain configured actions:
•
HTTP notification—IP camera sends notification to a remote system via HTTP. This information
includes the following:
–
–
–
–
–
–
–
–
–
–
Device ID—ID of the IP camera
Device name—Name of the IP camera
IP address—IP address of the IP camera
MAC address—MAC address of the IP camera
Channel ID—Channel identification number (1 for primary stream or 2 for secondary stream)
Channel name—Name that is configured for the channel
Date and time—Date and time that the event occurred
Active post Count—Sequence number of the notification for this event
Event type—Type of event
Event state—Indicates whether the event is active or inactive at the time that the event was
detected for this notification
–
–
–
Event description—Description of the event.
Input port ID—If the event was triggered by an input port state change, port ID of the port
Region index—If the event was triggered by motion detection, identification number of the
region in which the IP camera detected motion
–
–
Sensitivity level—If the event was triggered by motion detection, sensitivity that is configured
for the region in which motion was detected
Detection threshold—If the event was triggered by motion detection, threshold that is
configured for the region in which motion was detected
•
Email notification—An event can cause the IP camera to send a notification e-mail message to
designated recipients. The message can include a video clip or a snapshot of the activity that
triggered the event.
This message includes the same information that is provided with HTTP notification.
•
•
•
FTP notification—An event can cause the IP camera to upload a video clip or a snapshot of the
activity that triggered the event to an FTP server.
Output port state change—Changes the state of an IP camera output port from low to high or from
high to low.
Syslog server message—Sends a notification message to the designated Syslog server.
The Event Notification window also allows you to designate schedules. If an event takes place within a
designated schedule, the IP camera takes the actions that you configure.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-11
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
To display the Event Notification window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Event.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-7 describes the option in the Event Notification window.
Table 3-7
Event Notification Window Options
Option
Description
Event Triggering Area
Triggered by
Check the desired check boxes to designate the events that trigger actions:
Input 1—Event is triggered when input port 1 on the IP camera changes
state from high to low.
Input 2—Event is triggered when input port 2 on the IP camera changes
state from high to low.
Motion Detection—Event is triggered when the camera detects motion, if
motion detection is configured as described the “Motion detection controls”
Video Loss—Event is triggered if the IP camera loses input to its codec
sensor module.
Actions
Check the desired check boxes to designate that actions that the IP camera
takes when the corresponding trigger occurs.
•
Email—Sends information about the event in an e-mail message to the
designated recipient. You design the recipient and configure other
e-mail options in other fields in this window.
•
•
•
•
•
Output 1—Changes the state of the output 1 port on the IP camera as
defined in the Port Settings window.
Output 2—Changes the state of the output 2 port on the IP camera as
defined in the Port Settings window.
Syslog—Sends information about the event to a designated Syslog
server.
HTTP—Sends information about the event as an HTTP stream to a
remote system.
FTP—Uploads a snapshot or video clip of the event to an FTP server.
Interval
Choose the time interval (in minutes) from the drop-down list to wait after
an event occurs before detecting the next event.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-12
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-7
Event Notification Window Options (continued)
Description
Option
Event Scheduling Area
Scheduling Grid
Designate the times at which an event causes the IP camera to take the
designed actions. If an event occurs during a time that is not designated, the
IP camera does not take any action.
Each cell in this grid represents one hour on the corresponding day, starting
at 12:00 a.m. (0:00). To designate times, click the desired cells. Selected
cells appear shaded.
To select all times, click the Set All button.
To deselect all times, click the Clear All button.
To change the scheduling settings to the last saved configuration, click
Undo.
Set All button
Selects all cells in the scheduling grid.
Deselects all cells in the scheduling grid.
Clear All button
Undo All button
Deselects cells in the scheduling grid that you selected since last saving
Event Notification window settings.
HTTP Notification Area
Primary HTTP Server
Identify the primary server to which HTTP messages are sent by choosing
IP Address or Hostname from the drop-down list and entering the IP
address or host name in the corresponding field.
URL Base
Enter a string to be used as the prefix in the HTTP URL. The HTTP URL is
sent in this format:
http://<IP address>/<URL Base>?<system-provided-name-value-pairs>
where IP address is the IP address of the destination server, URL Base is the
string that you enter, and system-provided-name-value-pairs is information
about the event.
Port Number
User Name
Enter the port number that receives messages on the primary server to which
HTTP messages are sent.
If authentication is required on the primary server to which HTTP messages
are sent, enter the user name.
Password
If authentication is required on the primary server to which HTTP messages
are sent, enter the password.
HTTP Authentication
If authentication is required on the primary server to which HTTP messages
are sent, choose the authentication method from the drop-down list.
Secondary HTTP Server Identify an optional secondary server to which HTTP messages are sent by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-13
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-7
Event Notification Window Options (continued)
Option
Description
URL Base
Enter a string to be used as the prefix in the HTTP URL for the secondary
server. The HTTP URL is sent in this format:
http://<IP address>/<URL Base>?<system-provided-name-value-pairs>
where IP address is the IP address of the destination server, URL Base is the
string that you enter, and system-provided-name-value-pairs is information
about the event.
Port Number
User Name
Enter the port number that receives messages on the secondary server to
which HTTP messages are sent.
If authentication is required on the secondary server to which HTTP
messages are sent, enter the user name.
Password
If authentication is required on the secondary server to which HTTP
messages are sent, enter the password.
HTTP Authentication
If authentication is required on the secondary server to which HTTP
messages are sent, choose the authentication method from the drop-down
list.
Email Notification Area
Primary SMTP Server
Identify the primary SMTP server that is used for sending e-mail by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
Primary SMTP Port
POP Server
Enter the port number for the primary SMTP server. The default SMTP port
number is 25.
Identify the primary POP server that is used for sending e-mail by choosing
IP Address or Hostname from the drop-down list and entering the IP
address or host name in the corresponding field.
This field is dimmed if you do not choose Requires POP Before SMTP in
the Authentication field that follows.
Authentication
If the primary SMTP server requires authentication to send e-mail, choose
the appropriate authentication type from the drop-down list. The
authentication type typically is the same as that for the POP3 server that you
use to receive e-mail.
Account Name
Password
If the primary SMTP server requires authentication, enter the account name
for the server.
If the primary SMTP server requires authentication, enter the account
password for the server.
Secondary SMTP
Server
Identify an optional secondary SMTP server that is used for sending e-mail
by choosing IP Address or Hostname from the drop-down list and entering
the IP address or host name in the corresponding field.
Secondary SMTP Port Enter the port number for the secondary SMTP server. The default SMTP
port number is 25.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-14
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-7
Event Notification Window Options (continued)
Description
Option
POP Server
Identify an optional secondary POP server that is used for sending e-mail by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
This field is dimmed if you do not choose Requires POP Before SMTP in
the Authentication field that follows.
Authentication
If the secondary SMTP server requires authentication to send e-mail, choose
the appropriate authentication type from the drop-down list. The
authentication type typically is the same as that for the POP3 server that you
use to receive e-mail.
Account Name
Password
If the secondary SMTP server requires authentication, enter the account
name for the server.
If the secondary SMTP server requires authentication, enter the account
password for the server.
Send To
Enter an e-mail address to which an e-mail message is sent when an event
occurs.
Show From Address As Enter the e-mail address to be shown in the From field for the e-mail message
that is sent when an event occurs.
Subject
Enter the text to be shown in the Subject field for the e-mail messages that
the IP camera sends when events occur. The subject can contain up to 118
characters, including spaces.
Attach Video Streaming Check this check box to include in the e-mail message body the URL from
URL Address
which the recipient can access the live video stream from the camera on
which the event was detected.
Attach Snapshot
Check this check box to include with the e-mail message a still picture from
the beginning of the event. This snapshot is stored on the IP camera until the
message is sent.
This functionality is available only when the secondary video stream is
enabled.
Attach Video Clip
Check this check box and enter the following values to include with the
e-mail message a video clip of the event:
•
Pre-Capture Length—Enter the amount of video (in seconds) before
the event to include in the video clip.
•
Post-Capture Length—Enter the amount of video (in seconds) after the
event to include in the video clip.
This video clip is stored on the IP camera until the message is sent.
FTP Notification Area
Primary FTP Server
Identify the primary FTP server to which snapshots or video clips are
uploaded by choosing IP Address or Hostname from the drop-down list and
entering the IP address or host name in the corresponding field.
Primary FTP Port
User Name
Enter the port number that receives messages on the primary FTP server. The
default FTP port number is 21.
Enter the primary FTP server login user name.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-15
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-7
Event Notification Window Options (continued)
Option
Description
Password
Enter the primary FTP server login password.
Enable Passive Mode
Check this check box to enable the passive mode feature of the primary FTP
server.
Secondary FTP Server Identify an optional secondary FTP server to which snapshots or video clips
are uploaded by choosing IP Address or Hostname from the drop-down list
and entering the IP address or host name in the corresponding field.
Secondary FTP Port
Enter the port number that receives messages on the secondary FTP server.
The default FTP port number is 21.
User Name
Enter the secondary FTP server login user name.
Enter the secondary FTP server login password.
Password
Enable Passive Mode
Check this check box to enable the passive mode feature of the secondary
FTP server.
Upload Snapshot
Check this check box to upload a snapshot of the activity that triggered the
event.
This functionality is available only when the secondary video stream is
enabled.
Upload Video Clip
Check this check box and enter the following values to upload a video clip
of the activity that triggered the event:
•
Pre-Capture Length—Enter the amount of video (in seconds) before
the event to include in the video clip. The default pre-capture length is
0 seconds (no pre-capture video).
•
Post-Capture Length—Enter the amount of video (in seconds) after the
event to include in the video clip. The default post-capture length is 5
seconds.
Patrol Sequence Window
The Patrol Sequence window provides options for configuring a patrol sequence for the IP camera. A
patrol sequence consists of up to eight steps, each of which causes the camera to move to a designated
preset position and remain in the position for a designated time.
When you create a patrol sequence, you define the order of the steps. When the patrol sequence runs, the
IP camera goes to the preset position that is defined by the first step, then moves through each preset
position in the configured order. It stops at the preset position that is defined by the last step.
Before you can configure a patrol sequence, you must define preset positions as described in the “Presets
controls” rows in Table 4-1. These rows also explain how to start and stop the execution of a patrol
sequence.
To display the Patrol Sequence window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click
Patrol Sequence.
If you change any options in this window, you must click the Save Settings button to save the change.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-16
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Feature Setup Windows
Table 3-8 describes the option in the Patrol Sequence window.
Table 3-8
Patrol Sequence Window Options
Option
Description
Patrol Sequence Area
Dwell Time
Choose the length of time in seconds that the camera remains in each preset
position when a patrol sequence runs.
Available list
Selected list
Configure the order in which the IP camera executes up to 8 steps in a patrol
sequence. The Available list displays preset positions that you can use in the
patrol sequence. You define these preset positions in the Camera
Video/Control window. The Selected list displays the steps in the patrol
sequence.
When the patrol sequence executes, the IP camera goes to the first preset
position in the Selected list, then moves through each position in the list in
order. It remains in each position for the time that is defined in the Time
Delay field. It stops at the last position in the list.
To move preset positions between the Available list and the Selected list, use
the following buttons. Buttons become highlighted when they are available.
—Move the selected preset position or positions from the Available
list to the Selected list. To select a preset position, click it to
highlight it. To select more than one preset positions, Ctrl-click
each one.
—Move the selected preset position or positions from the Selected
list to the Available list. To select a preset position, click it to
highlight it. To select more than one preset positions, Ctrl-click
each one.
—Move all preset positions from the Available list to the Selected
list.
—Move all preset positions from the Selected list to the Available
list.
To configure the order of steps in the Selected list, use the following buttons.
Buttons become highlighted when they are available. To select a preset
position, click it to highlight it.
—Move the selected preset position to the top of the list.
—Move the selected preset position up one position.
—Move the selected preset position down one position.
—Move the selected preset position to the bottom of the list.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-17
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Analytics Windows
The Analytics windows provide access to options for configuring the Cisco video analytics feature.
Note
The Analytics window is available only for the CIVS-IPC-4500E model, which has the digital signal
processor (DSP) capabilities that are used for the Cisco video analytics feature. The CIVS-IPC-4300E
model does not have the DSP capabilities.
Note
Even though the Cisco video analytics feature is supported by Cisco Video Surveillance Manager (VSM)
6.3.1 or later, the CIVS-IPC-4500E model is supported only by VSM 6.3.2 or later. For related
information, see the current version of Cisco Video Surveillance Manager User Guide.
To display the Analytics windows, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click Analytics. A new
browser session starts and the Analytics Home window appears. This window displays video from the
IP camera and provides access to other windows that contain information and configuration options.
For detailed information about Cisco video analytics and the Analytics windows, see Cisco Video
Analytics User Guide.
Network Setup Windows
The Network Setup windows let you configure various network-related settings for the IP camera.
The following sections describe the Network Setup windows in detail:
•
•
•
•
•
•
•
•
Basic Settings Window
The Basic Settings window provides options for identifying the IP camera and controlling basic
operations.
To display the Basic Settings window, access the configuration windows as described in the “Performing
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-18
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-9 describes the options in the Basic Settings window.
Table 3-9
Basic Settings Window Options
Option
Description
Basic Settings Area
ID
Enter a unique identification for the IP camera, which is used to identify the
IP camera to various external applications.
The ID can contain up to 64 numbers.
Name
Enter a name for the IP camera. This name appears in the IP camera log file
for information that is associated with this IP camera.
The name can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~. Cisco
recommends that you give each IP camera a unique name so that you can
identify it easily.
Description
Enter a description of the IP camera. For example, enter the IP camera
location, such as “North Entrance Camera 1.”
The description can contain up to 128 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
Location
Contact
Enter the physical location of the IP camera, such as “North Entrance.”
The location can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
Enter system contact information for someone such as the system
administrator. For example, enter the e-mail address of the system
administrator.
The contact can contain up to 64 characters, which can include letters,
numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~
Basic Device Operations Area
Enable Power LED Check this check box if you want the Power LED on the back of the IP
camera to light.
If you do not check this check box, this LED does not light.
IP Addressing Window
The IP Addressing window provides options for configuring the IP address of the IP camera.
To display the IP Addressing window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Addressing.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-19
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-10 describes the options in the IP Addressing window.
Table 3-10
IP Addressing Window Options
Option
Description
IP Addressing Area
IP Version
Choose the IP version from the pull-down list. Currently, only IPv4 is
supported.
Configuration Type
Choose the method by which the IP camera obtains its IP address:
•
Dynamic—If your network includes a DHCP server for dynamic
allocation of IP addresses, choose this option if you want DHCP to
assign an IP address and subnet mask to the IP camera. Depending on
your router, the default gateway, primary DNS server, and secondary
DNS server may also be assigned. The DHCP server must be configured
to allocate static IP addresses based on MAC addresses so that the IP
camera always receives the same address.
•
Static—Choose this option if you want to manually enter an IP address,
subnet mask, default gateway, and DNS server IP addresses for the
camera.
IP Address
If you configured the IP camera for a static IP address, enter that IP address.
Subnet Mask
If you configured the IP camera for a static IP address, enter the subnet mask
for the IP camera. Use the same value that is configured for the PCs on your
network.
Gateway Address
Primary DNS
If you configured the IP camera for a static IP address, enter the gateway for
the IP camera. Use the same value that is configured for the PCs on your
network.
Optional. Enter the IP address of the primary the DNS server that is used in
your network. Use the same value that is used for the PCs on your LAN.
Typically, your ISP provides this address.
This address is required if you use a host name instead of an IP address in
any configuration field in the IP camera configuration windows.
Secondary DNS
Optional. Enter the IP address of a secondary (backup) DNS server to use if
the primary DNS server is unavailable. Enter the DNS server to be used if
the primary DNS server is unavailable.
This address is required if you have a secondary DNS server an you use a
host name instead of an IP address in any configuration field in the IP camera
configuration windows.
Time Settings Window
The Time Settings window provides options for setting and maintaining the time of the IP camera.
To display the Time Settings window, access the configuration windows as described in the “Performing
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-20
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-11 describes the options in the Time Settings window.
Table 3-11
Time Settings Window Options
Option
Description
Set Time Mode Area
Manually Configure
Time
Choose this option if you want to set the time for the IP camera manually.
Use NTP Server to
Update Time
Choose this option if you want the IP camera to obtain its time from a
network time protocol (NTP) server.
If you check this check box, the camera contacts the designated NTP server
every 64 seconds and synchronizes its internal clock with the time of that
server.
Local Time Area
Note
These options do not apply if you choose the Use NTP Server to Update Time option.
Set Local Date
Enter a date for the IP camera. The camera is updated with this date when
you click Save Settings.
Set Local Time
Enter a time for the IP camera. The camera is updated with this time when
you click Save Settings.
Clone PC Time button Click this button to update the IP camera date and time with the date and time
of the PC that you are using.
Time Zone and Daylight Saving Area
Time Zone
Choose the time zone in which the IP camera is located.
The time that appears when you view video from this IP camera reflects this
time zone.
Adjust for Daylight
Saving Time
Check this check box if you want the time of the IP camera to adjust
automatically for daylight saving time.
Edit Default Daylight
Saving Configuration
for Time Zone
Check this check box if you want the daylight saving time adjustment of the
IP camera to be different than the default adjustment for the selected time
zone.
Time Offset
If you choose to overwrite the default time zone configuration, enter the
number of minutes that the time of the camera adjusts when daylight saving
time starts.
The camera automatically adjusts its time back by this number of minutes
when daylight saving time ends.
Start Date
Start Time
If you choose to overwrite the default time zone configuration, enter the day
and time (in 24 hour format) that daylight saving time begins. At this day and
time, the time of the IP camera adjusts by the value in the Time Offset field.
End Date
End Time
If you choose to overwrite the default time zone configuration, enter the day
and time (in 24 hour format) that daylight saving time ends. At this day and
time, the time of the IP camera adjusts to the non-daylight saving time.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-21
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-11
Option
Time Settings Window Options (continued)
Description
NTP Server Settings Area
Note
These options do not apply if you choose the Manually Configure Time option.
Primary NTP Server
If you configured the IP camera to obtain its time from an NTP server,
identify the primary NTP server by choosing IP Address or Hostname from
the drop-down list and entering the IP address or host name in the
corresponding field.
Primary NTP Server
Port
If you configured the IP camera to obtain its time from an NTP server, enter
the primary NTP server port number.
Valid values are 123 and 1024 through 65535. The default port is 123.
Secondary NTP Server If you configured the IP camera to obtain its time from an NTP server,
identify the secondary NTP server by choosing IP Address or Hostname
from the drop-down list and entering the IP address or host name in the
corresponding field.
Secondary NTP Server If you configured the IP camera to obtain its time from an NTP server, enter
Port
the optional secondary NTP server port number.
Valid values are 123 and 1024 through 65535. The default port is 123.
Discovery Settings Window
The Discovery Settings window provides options for configuring the IP camera to work with Cisco
Discovery Protocol or Bonjour. These applications facilitate monitoring and management of your
network.
To display the Discovery window, access the configuration windows as described in the “Performing the
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-12 describes the options in the Discovery Settings window.
Table 3-12
Discovery Settings Window Options
Option
Description
Cisco Discovery Protocol (CDP) Area
Enable CDP Check this check box if CDP is enabled in your network and you want the
IP camera to broadcast CDP discovery messages.
Show Neighbors button Displays a new window with information about CDP-enabled device
neighbors in your network.
Bonjour Area
Enable Bonjour
Check this check box if Bonjour is enabled in your network and you want the
IP camera to broadcast Bonjour discovery messages.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-22
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
SNMP Settings Window
The SNMP Settings window provides options for configuring Simple Network Management Protocol
(SNMP) settings for the IP camera. These settings can help you manage complex networks by sending
messages to different devices on the network.
To display the SNMP window, access the configuration windows as described in the “Performing the
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-13 describes the options in the SNMP Settings window.
Table 3-13
SNMP Settings Window Options
Option
Description
SNMP v2c Area
Enable SNMP v2c
Check this check box to enable SNMP v2c.
Read Community String Enter the SNMP read community string, which identifies the valid read
community.
Trap Community String Enter the SNMP trap community string.
Primary Trap Receiver Identify the primary trap receiver of the SNMP v2c manager by choosing IP
Address or Hostname from the drop-down list and entering the IP address
or host name in the corresponding field.
Secondary Trap
Receiver
Identify an optional secondary trap receiver of the SNMP v2c manager by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
SNMP v3 Area
Enable SNMP v3
Check this check box to enable SNMP v3.
Use Default Local
Engine ID
Click this radio button if you want to use the default local engine ID for
SNMP.
The default local engine ID is 8000000903<MAC>, where <MAC> is the
MAC address of the IP camera.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-23
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-13
SNMP Settings Window Options (continued)
Option
Description
Manually Configure
Local Engine ID
Click this radio button if you want to enter a local engine ID manually, then
enter a unique local engine ID.
Enter this information in a standard format as defined in RFC3411. Valid
formats include (but are not limited to) the following:
•
•
•
8000000903<MAC>
where <MAC> is the MAC address of the IP camera. For example, if the
IP camera MAC address is 00:04:9F:11:22:33, enter
800000090300049F112233. This format is the default.
8000000901<IPv4_address_hex>
where <IPv4_address_hex> is the IPv4 address of the IP camera in
hexadecimal format. For example, if the IP camera IPv4 address is
192.168.0.100, enter 8000000901C0A80064.
8000000904<text>
where <text> is a string of up to 54 characters.
Primary Trap Receiver Identify the primary trap receiver of the SNMP v3 manager by choosing IP
Address or Hostname from the drop-down list and entering the IP address
or host name in the corresponding field.
Secondary Trap
Receiver
Identify an optional secondary trap receiver of the SNMP v3 manager by
choosing IP Address or Hostname from the drop-down list and entering the
IP address or host name in the corresponding field.
User #
Display only. Lists the user number of each IP camera user who is configured
with the administrator privilege level.
User Name
Display only. Displays the name that is associated with the corresponding
user number
Authentication Method Choose the authentication protocol for SNMP v3 messages that are sent on
behalf of the corresponding user.
Authentication
Password
Enter a password for the authentication protocol for SNMP v3 messages that
are sent on behalf of the corresponding user.
This password can contain from 8 to 63 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
Privacy Method
Choose DES if you want to use this privacy method for SNMP v3 messages
that are sent on behalf of the corresponding user.
If you do not want to use a privacy method, choose None.
Privacy Password
If you choose a privacy method, enter a password for SNMP v3 messages
that are sent on behalf of the corresponding user.
This password can contain from 8 to 63 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-24
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
802.1x Settings Window
The 802.1x Settings window provides options for configuring 802.1x authentication for the IP camera.
These settings require that RADIUS be configured on your network to provide the client authentication.
To display the 802.1x Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click
802.1x (RADIUS).
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-14 describes the options in the 802.1x Settings window.
Table 3-14
802.1x Settings Window Options
Option
Description
802.1x Settings Area
Enable 802.1x
Check this check box to enable 802.1x authentication for the IP camera.
Protocol Type
Choose the protocol for 802.1x authentication. Options are EAP-TLS,
EAP-TTLS, EAP-PEAP, and EAP-FAST.
The remaining fields in this window change depending on the protocol type
that you choose.
EAP-TLS Configuration Options
Note These options appear if you select the protocol type EAP-TLS.
User Name
Enter the user name that the IP camera uses to access the RADIUS server.
Device (Client)
Certificate
Path and folder where the device certificate for the IP camera is stored. You
can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
Password (for Private
Key)
If the private key in the device certificate is password protected, enter the
password that is required to unlock the private key.
Root CA Certificate
Path and folder where the root certificate that is required for 802.1x
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
EAP-TTLS Configuration Options
Note These options appear if you select the protocol type EAP-TTLS.
Inner Authentication
Choose an inner authentication method for EAP-TTLS. Options are
MS-CHAP, MS-CHAP v2, PEAP, and EAP-MDS.
User Name
Password
Enter the user name that the IP camera uses to access the RADIUS server.
Enter the password that the IP camera uses to access the RADIUS server.
Anonymous ID
Optional. Unsigned public identifier to be used instead of a user name for
logging in to the RADIUS server.
Validate Server
Certificate
Check this check box if you want the identity of the RADIUS server to be
validated.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-25
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
Table 3-14
802.1x Settings Window Options (continued)
Option
Description
Root CA Certificate
Path and folder where the root certificate that is required for 802.1x
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
EAP-PEAP Configuration Options
Note These options appear if you select the protocol type EAP-PEAP.
Inner EAP Protocol
User Name
Choose an inner authentication method for EAP-PEAP.
Enter the user name that the IP camera uses to access the RADIUS server.
Enter the password that the IP camera uses to access the RADIUS server.
Password
Anonymous ID
Optional. Anonymous identifier to be used instead of a user name for
logging in to the RADIUS server.
Validate Server
Certificate
Check this check box if you want the identity of the RADIUS server to be
validated.
Root CA Certificate
Path and folder where the root certificate that is required for 802.1x
authentication is stored. You can click Browse to find this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
EAP-FAST Configuration Options
Note These options appear if you select the protocol type EAP-FAST.
Inner EAP Protocol
User Name
Choose an inner authentication method for EAP-FAST.
Enter the user name that the IP camera uses to access the RADIUS server.
Enter the password that the IP camera uses to access the RADIUS server.
Password
Anonymous ID
Optional. Anonymous identifier to be used instead of a user name for
logging in to the RADIUS server.
Allow Automatic PAC Check this check box if you want to allow authentication servers to establish
Provisioning
a secure connection with the IP camera so that they can provide the IP
camera with new Protected Access Credentials (PACs).
PAC file
Path and folder where the PAC file is stored. You can click Browse to find
this location.
After you enter this information, click Upload to upload the certificate to the
IP camera.
IP Filter Settings Window
The IP Filter Settings window provides options for controlling access to the IP camera by designating
up to 10 IP addresses or address ranges that are allowed or denied access to the IP camera.
To display the IP Filtering window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Filtering.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-26
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Network Setup Windows
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-15 describes the options in the IP Filter Settings window.
Table 3-15
IP Filter Settings Window Options
Option
Description
IP Filter Area
Enable IP Filtering
Check this check box to cause the IP camera to allow or deny access to IP
addresses as configured in the IP Filtering window.
Filter Entries Area
#
Display only. Filter number.
Action
Choose an action for the corresponding IP address or address range:
•
•
Deny—IP address or address range cannot access the IP camera
Allow—IP address or address range can access the IP camera
IP Address/Bit Mask
Enter the IP address and bit mask to which the corresponding action applies.
Make these entries in Classless Inter-Domain Routing (CIDR) notation.
CIDR is defined in RFC 4632.
QoS Settings Window
The QoS Settings window provides options for configuring quality of service (QoS) settings for
audio/video streams.
To display the QoS Settings window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-5, click Network Setup, then click IP Filtering.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-16 describes the options in the QoS Settings window.
Table 3-16
QoS Settings Window Options
Option
Description
Class of Service (CoS) Area
Enable CoS for Video
Streaming
Check this check box to enable class of service (CoS) control for video
streams.
If you enable this option, the IP camera specifies a VLAN tag that appends
to an Ethernet MAC frame for video streaming data.
Video Priority
Value from 0 (lowest priority) through 7 (highest priority) that specifies the
CoS priority value for steaming video data.
Video VLAN ID
Enter the ID of the video VLAN to which CoS packets are directed.
Enable CoS for Audio
Streaming
Check this check box to enable class of service (CoS) control for audio
streams.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-27
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
Table 3-16
QoS Settings Window Options (continued)
Option
Description
Audio Priority
Value from 0 (lowest priority) through 7 (highest priority) that specifies the
CoS priority value for steaming audio data.
Audio VLAN ID
Enter the ID of the audio VLAN to which CoS packets are directed.
Differentiated Services (DiffServ) Area
Enable DiffServ for
Video Streaming
Check this check box to enable Differentiated Services (DiffServ) for video
streams.
If you enable this option, the IP camera specifies the DSCP priority value
that appends to an IP header for video streaming packets.
Video DSCP Priority
Value
Value from 0 (lowest priority) through 63 (highest priority) that specifies the
DSCP priority value for steaming video data.
Enable DiffServ for
Audio Streaming
Check this check box to enable Differentiated Services (DiffServ) for audio
streams.
Audio DSCP Priority
Value
Value from 0 (lowest priority) through 63 (highest priority) that specifies the
DSCP priority value for steaming audio data.
Administration Windows
The Administrator windows lets you perform several general administrative operations, including
enabling HTTP and HTTPS access to the IP camera, configuring users, resetting or rebooting the IP
camera, and updating firmware.
The following sections describe the Administration windows in detail:
•
•
•
•
•
•
Account Initialization Window
The Account Initialization window provides options for configuring passwords for the IP camera default
administrator accounts, and for configuring which protocols can be used to access the IP camera.
The IP camera always has an HTTP/HTTPS administrator who can access the IP camera through an
HTTP or HTTPS connection. The name of this administrator is admin. The password is configurable.
If you want to access the IP camera through SSH, you must configure a password for an SSH
administrator. The name of this administrator is root. The password is configurable.
To display the Account Initialization window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Initialization.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-28
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-17 describes the options in the Account Initialization window.
Table 3-17
Account Initialization Window Options
Option
Description
Administrator Accounts Area
Protocol
Display only. Indicates the protocol that the corresponding administrator can
use to access the IP camera: HTTP/HTTPS or SSH.
User Name
Password
Display only. Indicates the default user name for the corresponding
administrator: admin or root
Enter a password for the corresponding administrator. The password is case
sensitive and must contain from 8 to 32 characters, which can be letters,
numbers, and special characters, but no spaces. Special characters are: ! $ (
) - . @ ^ _ ` { } ~
Confirm password
Access Protocols Area
Enable HTTP
Re-enter the password for the corresponding administrator.
Check this check box if you want to allow HTTP connections to the IP
camera.
HTTP Port
Enter the HTTP port that is used to access the IP camera. Valid port numbers
are 80 and 1024 through 32767. The default port is 80.
If you configure the HTTP port to a value other than 80, you must specify
the port number in the URL for the IP camera when you access it through an
HTTP connection. For example, if the IP address of the IP camera is
192.168.1.100 and the HTTP port is 1024, enter this URL for the IP camera:
Enable HTTPS
HTTPS Port
Check this check box if you want to allow HTTPS connections to the IP
camera.
Enter the HTTPS port that is used to access the IP camera. Valid port
numbers are 443 and 1024 through 65535. The default port is 443.
If you configure the HTTPS port to a value other than 443, you must specify
the port number in the URL for the IP camera when you access it through an
HTTPS connection. For example, if the IP address of the IP camera is
192.168.1.100 and the HTTPS port is 1024, enter this URL for the IP
Enable Secure Shell
(SSH)
Check this check box if you want to allow access to the camera through a
SSH connection.
Secure Shell (SSH) Port Enter the SSH port that is used to access the IP camera. Valid port numbers
are 22 and 1024 through 65535. The default port is 22.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-29
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
User Settings Window
The User Settings window lets you configure the following types of IP camera users:
•
•
Administrator—Can access all IP camera windows, features, and functions.
Viewer—Can access only the Camera Video/Control window and all features in that window except:
–
–
–
–
–
–
Video image controls
Set Current Preset as Home button
Add Preset Position button
Deleted Selected Preset button
Pan/tilt speed controls
Motion detection controls
There is always at least one user with Administrator privileges configured. The user name of this user is
“admin.” You can configure up to four additional users and assign privilege levels to each one.
When you configure users, follow these guidelines:
•
After you enter a name, password, and privilege level for a user, click Add next to the user
information to save your changes.
•
•
To change the password for an existing user, click Change next to the user name.
To remove a user, click Delete next to the user. If you delete a user who is logged into the IP camera,
the user remains logged in and can continue access the IP camera.
•
To change the name of a user, you must delete the user then create a new user.
To display the User Settings window, access the configuration windows as described in the “Performing
Table 3-18 describes the options in the User Settings window.
Table 3-18
User Settings Window Options
Option
Description
User List Area
User Name
Enter a unique name for the user.
The user name is case sensitive and can include up to 64 letters, numbers,
and special characters, but no spaces. Special characters are: ! % ( ) + , - =
@ _ ~
There is always one user named admin (all lower case), which cannot be
deleted.
Password
Enter a password for the user.
The password is case sensitive and must contain from 8 to 32 characters,
which can be letters, numbers, and special characters, but no spaces. Special
characters are: ! $ ( ) - . @ ^ _ ` { } ~
Confirm Password
Re-enter the password for the user.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-30
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
Table 3-18
User Settings Window Options (continued)
Option
Description
Privilege Level
Select the desired privilege level for the user:
•
Administrator—Can access all IP camera windows, features, and
functions.
•
Viewer—Can access the Camera Video/Control window with limited
controls, and can access the Refresh, Logout, About, and Help links
from that window.
Change button
Add button
Click this button to change the password of the corresponding user.
Click this button to add the corresponding user. That user can then log in to
the IP camera.
Delete button
Click this button to remove the corresponding user. This user can no longer
log in to the IP camera.
Maintenance Settings Window
The Maintenance Settings window provides options for setting or restarting the IP camera, saving
configuration information from the IP camera, and uploading the configuration information to the IP
camera.
Saving and uploading configuration is useful for these activities:
•
Configuring multiple IP cameras—If your network includes several IP cameras that should have
similar configurations, you can configure one IP camera, save that configuration, and upload it to
other IP cameras. Then, instead of manually configuring all options on each IP camera, you
manually configure only the options that are unique, such as the IP address, if not obtained from
DHCP.
•
Backing up configuration—If you save the configuration from the IP camera, you can upload it to
the IP camera to restore the configuration if it is lost, or if you can upload it to a replacement IP
camera, if needed.
To display the Maintenance Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Maintenance.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-31
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
Table 3-19 describes the options in the Maintenance Settings window.
Table 3-19
Maintenance Settings Window Options
Option
Description
Factory Default Area
Restore button
Click the Restore button to reset all IP camera settings to their factory
default values.
To confirm the restore procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and holding the Reset button on
the IP camera for at least 15 seconds. After you perform this procedure,
follow the steps in the “Performing the Initial Setup of the IP Camera”
Reset button
Click the Reset button to reset all IP camera settings except the static IP
address, gateway IP address, and log in credentials (user name and
password) to their factory default values.
To confirm the restore procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
Reboot Area
Reboot button
Click the Reboot button to reboot the software on IP camera.
To confirm the reboot procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and immediately releasing the
Reset button on the IP camera, or powering the IP camera down and then
powering it up.
Device Configuration Area
Export Configuration
from Camera
Click the Export button to save the current IP camera configuration
information to a binary file.
When you click this button, the File Download window appears. Use this
window to save the configuration file.
You can then load this configuration information to any same-model IP
camera in the network. This feature is useful for creating a backup of this
configuration and for configuring other IP cameras based on this
configuration.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-32
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
Table 3-19
Maintenance Settings Window Options (continued)
Description
Option
Import configuration to Path and folder where a configuration file is stored. You can click Browse to
camera
find this location. After you enter this information, click Import to load the
configuration file to the IP camera.
After you upload a configuration file to the IP camera, the IP camera restarts
automatically.
If you upload configuration from another IP camera that is active in your
network, make sure to configure this IP camera with a name, description, and
unique IP address (if not obtained through DHCP). To change these options,
A configuration file that you upload includes the passwords that are
configured for the administrator and for users. If you change any passwords
after saving the configuration file, be aware that uploading the file overwrites
the new passwords with the saved ones.
Firmware Settings Window
The Firmware Settings window lets you view information about the firmware that is installed on the IP
camera and upgrade the firmware.
Before you upgrade firmware, download the firmware file to a PC that is accessible on your network and
unzip the file if it is zipped. To download firmware, go to this web page:
After you upgrade firmware, the IP camera restarts automatically. It retains all configuration
information.
To display the Firmware Settings window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Firmware.
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-20 describes the options in the Firmware Settings window.
Table 3-20
Firmware Settings Window Options
Option
Description
Device Information Area
IP Address
Display only. IP address of the IP camera
Display only. MAC address of the IP camera.
MAC Address
Device Name
Display only. ID of the IP camera, as configured in the Basic Settings
window. For more information, see the “Basic Settings Window” section on
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-33
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Administration Windows
Table 3-20
Firmware Settings Window Options (continued)
Option
Description
Firmware Maintenance Area
Firmware Version
Version of the firmware that is installed on the IP camera.
Firmware Released
Date
Release date of the current firmware.
Details button
Click this button to display a pop-up window with additional information
about the firmware on the IP camera.
Firmware Upgrade
To upgrade the firmware on the IP camera, begin by entering the path and
folder where new firmware file for the IP camera is stored. The upgrade file
may be stored on another PC. You can click Browse to find this location.
Upgrade button
After entering the path and folder for the firmware file, click this button to
load the firmware upgrade on the IP camera.
Do not power down the IP camera during the upgrade procedure.
Device Processes Window
The Device Processes window displays the processes that occupy TCP or UDP ports, and lets you stop
any of these processes.
Take care when stopping processes because some processes are required for the camera to operate
properly. Processes that you stop in this window can restart the next time that you log in to the IP camera.
If you delete a required process and the camera stops functioning, exit your web browser and then log
back in to the IP camera to restart the process. If the process does not restart, power the IP camera off
and then back on.
To display the Device Processes window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Device Processes.
To stop any process, click the Delete button that appears to the right of the process in the window.
Table 3-21 describes the options in the Product Process window. All options are for display only.
Table 3-21
Device Process Window Options
Option
Description
Protocol
Port (tcp or udp) that the process occupies
Local Address
Foreign Address
IP address of the device that the process is listening to
IP address and port number of the client device that is connected for the
process
State
State of the process
Name of the process
Program Name
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-34
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Password Complexity Window
IP camera administrator and user passwords must always meet the requirements that are described in the
“User Settings Window” section on page 3-30. The Password Complexity window provides options for
configuring additional requirements for the IP camera passwords.
To display the Password Complexity window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5, click Administration, then click
Password Complexity.
Table 3-22 describes the options in the Password Complexity window.
Table 3-22
Password Complexity Window Options
Option
Description
Password must contain Password must contain characters from at least 3 of these categories:
at least three of the
•
•
•
•
Lower case letters (a through z)
following: lower case
letters, upper case
letters, digits, and
special characters
Upper case letters (A through Z)
Digits (0 through 9)
Special characters: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~
Password cannot
include any character
that occurs three or
more times
Administrator password cannot include any character that occurs 3 or more
times in a row.
consecutively
Password cannot be a
repeat or reverse of the
user name
Password cannot be the same as the user name either forward of reversed
Log Windows
The Log windows let you set up and view the IP camera log file, which captures information about the
IP camera and its activities.
The IP camera stores the log file in its internal SDRAM. If the SDRAM becomes full, the IP camera
begins to overwrite existing information. To avoid losing log information, you can configure the IP
camera to send log information to a Syslog server.
Caution
Because the logs are stored in the internal camera SDRAM, all existing logs in the camera will be lost
after a camera reboot, power-up, or power-down.
The following sections describe the Log windows in detail:
•
•
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-35
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Log Setup Settings Window
The Log Setup Settings window provides options for configuring the log file and an optional syslog
server on which to store log files.
To display the Log Setup Settings window, access the configuration windows as described in the
If you change any options in this window, you must click the Save Settings button to save the changes.
If you do not click this button, changes are not retained when you exit the window. Save Settings appears
at the bottom of the window. You may need to scroll down to it.
Table 3-23 describes the options in the Log Setup Settings window.
Table 3-23
Log Setup Settings Window Options
Option
Description
Local Log Settings Area
Minimum Log Severity Choose the minimum severity of messages that the appear in the log file. The
system logs all messages of this severity and higher. Message severities,
from highest to lowest, are:
•
•
•
•
Emergency—The system is unusable.
Alert—A situation occurred that requires immediate action.
Critical—A situation occurred that requires action soon.
Error—An error occurred, but it does not necessarily affects the ability
of the system to function.
•
•
Warning—A undesirable condition occurred.
Notice—Notification about a system condition that is not necessarily an
error condition.
•
•
Informational—Information about a system activity.
Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
The default severity is Informational.
Maximum Log Entries Maximum number of entries that the log file maintains. When the log file
reaches this limit, it begins overwriting entries, starting with the oldest one.
The default value is 100.
Syslog Settings Area
Enable Syslog
Check this check box to send the log information to a designated Syslog
server. The selected information also is maintained on the IP camera until it
is overwritten.
This option is useful for consolidating logs in deployments with several
IP cameras and for retaining logs.
Primary Syslog Server Identify the primary Syslog server by choosing IP Address or Hostname
from the drop-down list and entering the IP address or host name in the
corresponding field.
Primary Syslog Server Enter the primary Syslog server port number that receives the logs.
Port
Valid values are 514 and 1024 through 65535. The default Syslog port is 514.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-36
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-23
Log Setup Settings Window Options (continued)
Option
Description
Enter the system facility that receives logs on the Syslog server.
Facility
Minimum Log Severity Choose the minimum severity of messages that are sent to the Syslog server.
The system sends all messages of this severity and higher. Message
severities, from highest to lowest, are:
•
•
•
•
Emergency—The system is unusable.
Alert—A situation occurred that requires immediate action.
Critical—A situation occurred that requires action soon.
Error—An error occurred, but it does not necessarily affects the ability
of the system to function.
•
•
Warning—A undesirable condition occurred.
Notice—Notification about a system condition that is not an error
condition.
•
•
Informational—Information about a system activity.
Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
The default severity is Informational.
Secondary Syslog
Server
Identify an optional secondary Syslog server by choosing IP Address or
Hostname from the drop-down list and entering the IP address or host name
in the corresponding field.
Secondary Syslog
Server Port
Enter the port number that receives the logs on the secondary Syslog server.
Valid values are 514 and 1024 through 65535. The default Syslog port is 514.
Enter the system facility that receives logs on the Syslog server.
Facility
Minimum Log Severity Choose the minimum severity of messages that are sent to the secondary
Syslog server. The system sends all messages of this severity and higher.
Message severities, from highest to lowest, are:
•
•
•
•
Emergency—The system is unusable.
Alert—A situation occurred that requires immediate action.
Critical—A situation occurred that requires action soon.
Error—An error occurred, but it does not necessarily affect the ability
of the system to function.
•
•
Warning—An undesirable condition occurred.
Notice—Notification about a system condition that is not an error
condition.
•
•
Informational—Information about a system activity.
Debug—Information about a system activity with detailed technical
information. Includes messages of every other severity.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-37
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Local Log Window
The Local Log window lets you view the log file that is stored on the IP camera.
To display the Local Log window, access the configuration windows as described in the “Performing the
Table 3-24 describes the options in the Local Log window.
Table 3-24
Local Log Window Options
Option
Description
Log List Area
Rows per page
Choose the number of log entry rows to display per page and click the Go
button to the right of this option to update the display.
Filter
Choose the type of log message to include in the display.
To include messages of every severity, choose All.
Since
Choose the time period for which you want to view log messages.
Update the log display based on the values in the Filter and Since fields.
Go button
Severity
An icon in this column indicates the severity of the corresponding log
message:
—Emergency message
—Alert message
—Critical message
—Error message
—Warning message
—Notice message
—Informational message
—Debug message
To display log messages in order of severity with the least severity first, click
the Severity column heading. Click the heading again to reverse the display
order.
Date/Time
Date and time that the logged activity occurred.
By default, log messages appear in the order that the activity occurred with
the oldest message first. To reverse this display order, click the Date/Time
column heading.
Description
Message that describes the logged activity. For detailed information about
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-38
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-24
Local Log Window Options (continued)
Option
Description
Page controls
Let you move through the log file entries:
Page field—Enter a page number and press Enter.
—Go to first page
—Go to previous page
—Go to next page
—Go to last page
Table 3-25 describes the messages that can appear in the IP camera log file. When you view the log file,
each message includes the date and time that it was logged. In this table:
•
•
Messages appear in alphabetical order
Angle brackets (<>) indicate items that are replaced by appropriate information when the message
appears. Italic text describes these items.
•
Severity indicates the severity of the message:
–
–
–
–
0—Emergency (the system is unusable)
1—Alert (a situation occurred that requires immediate action)
2—Critical (a situation occurred that requires action soon)
3—Error (an error occurred, but it does not necessarily affect the ability of the system to
function)
–
–
–
–
4—Warning (an undesirable condition occurred)
5—Notice (notification about a system condition that is not an error condition)
6—Informational (information about a system activity)
7—Debug (information about a system activity with detailed technical information)
Table 3-25
Log Messages
Message Name
Description that Appears in Log File
Explanation
Severity
AUTHENTICATION_FAILED Access authentication to <web server, An attempt to log in or authenticate to
3
streaming server, or SSH server> by
user <user> <IP address or
hostname> failed.
the IP camera failed.
AUTHENTICATION_FAILED Access authentication to <server type> The IP camera was unable to access an
4
3
server <server IP address or
hostname> failed.
SNTP, Syslog, DNS, SMTP, HTTP, or
802.1x server.
AUTHORIZATION_FAILED
CODEC_LOST
Unauthorized address <IP address or
hostname> attempted to access camera. camera by using invalid user
credentials for from an IP address that
An attempt was made to access the IP
has been configured for no access.
Connection to Codec/Sensor module
The IP camera codec/sensor module is
4
was lost. Internal module is either down not responding.
or not responding.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-39
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-25
Message Name
Log Messages
Description that Appears in Log File
Explanation
Severity
CONFIG_SAVE_FAILED
Saving configuration to user <user>
<IP address or hostname> failed.
A user attempt to save the IP camera
configuration failed.
3
CONFIG_SAVED
Configuration saved by user <user>
<IP address or hostname>.
The IP camera configuration was saved
by a user.
5
3
5
3
5
CONFIG_UPLOAD_FAILED
CONFIG_UPLOADED
DEFAULTS_FAILED
Uploading configuration failed from
user <user> <IP address or hostname>. configuration failed.
A user attempt to import the IP camera
Configuration uploaded from user
<user> <IP address or hostname>.
The IP camera configuration was
imported by a user.
Restoring factory defaults failed for
user <user> <IP address or hostname>. factory default configuration failed.
An attempt to reset the IP camera to its
DEFAULTS_RESTORED
Factory defaults restored successfully The IP camera was reset to its factory
by user <user> <IP address or
hostname>.
default configuration.
DEVICE_REBOOT_AUTO
Device rebooted.
The IP camera rebooted automatically. 5
DEVICE_REBOOT_MANUAL Device was rebooted manually by user The IP camera was rebooted by a user. 5
<user> <IP address or hostname>.
DHCP_LEASE
DHCP lease renewal was successful.
The IP camera renewed its DHCP
lease.
6
2
DSP_ENCODING_HALTED
The Codec/Sensor module’s DSP
The DSP of the IP camera codec/sensor
encoding was halted. Either the analog module DSP stopped encoding. The
image signal from the sensor has been analog image signal from the sensor
lost, or an internal encoding error has may be lost or an internal encoding
occurred.
error may have occurred.
EMAIL_TRIGGERED
ETH_BER
Event triggered: email sent to <e-mail An event occurred and e-mail
5
4
4
3
address>.
notification of the event was sent.
Bit Error Rate (BER) exceeded
specified threshold of <threshold>.
The bit error rate (BER) exceeded the
specified threshold.
ETH_SIGNAL_DEGRADE
FRAMES_DROPPED
Ethernet signal degrading.
The IP camera detected a degrading
Ethernet signal.
Output frame rate does not match the
camera’s configured frame rate.
The IP camera is sending video at a
frame rate that does not match the
configured frame rate.
FW_UPGRADE_FAILED
FW_UPGRADED
Upgrading firmware failed from user
<user> <IP address or hostname>.
An attempt to upgrade the IP camera
firmware failed.
0
5
5
Firmware upgraded successfully from The IP camera firmware was updated.
user <user> <IP address or hostname>.
HTTP_TRIGGERED
Event triggered: notification sent to
HTTP server <IP address or
hostname>.
An event occurred and HTTP
notification of the event was sent.
INPUT_ONE_CHANGED
INPUT_ONE_RESET
Input port one changed to <high/low>. Input port 1 on the IP camera changed
5
5
state.
Input port one reset to <high/low>.
Input port 1 on the IP camera reset to
its default state.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-40
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-25
Log Messages
Message Name
Description that Appears in Log File
Explanation
Severity
INPUT_TWO_CHANGED
INPUT_TWO_RESET
IP_CONFLICT
Input port two changed to <high/low>. Input port 1 on the IP camera changed
5
5
4
6
6
6
6
5
state.
Input port two reset to <high/low>.
Input port 1 on the IP camera reset to
its default state.
IP Address conflict for <IP address>. IP camera experienced an IP address
conflict.
IR_FILTER_DAY_AUTO
IR_FILTER_DAY_MANUAL
IR_FILTER_NIGHT_AUTO
IR filter changed to day automatically. The IP camera enabled its day filter
automatically.
IR filter manually changed to day by
The IP camera day filter was enabled
user <user> <IP address or hostname>. by a user.
IR filter changed to night
automatically.
The IP camera enabled its night filter
automatically.
IR_FILTER_NIGHT_MANUAL IR filter changed to night by user
The IP camera night filter was enabled
by a user.
<user> <IP address or hostname>.
LOG_IN
User <user> <IP address or hostname> A user logged in to the IP camera.
logged in to <web server or SSH
server>.
LOG_OUT
User <user> <IP address or hostname> A user logged out of the IP camera.
5
logged out of <web server or SSH
server>.
MOTION_DETECTED
MOTION_STOPPED
OUTPUT_ONE_RESET
Motion detected in region <region
index>.
The IP camera detected motion in its
video field.
5
5
5
5
5
5
6
6
6
Motion in region <region index>
stopped.
The IP camera stopped detecting
motion in its video field.
Output port one reset to <high/low>.
Output port 1 on the IP camera reset to
its default state.
OUTPUT_ONE_TRIGGERED Output port one triggered to
Output port 1 on the IP camera
changed state.
<high/low>.
OUTPUT_TWO_RESET
Output port two reset to <high/low>.
Output port 2 on the IP camera reset to
its default state.
OUTPUT_TWO_TRIGGERED Output port two triggered to
Output port 2 on the IP camera
changed state.
<high/low>.
PAN
Pan <left/right> by user <user>
<IP address or hostname>.
The IP camera was panned by a user.
PATROL_START
PATROL_STOP
Patrol started by user <user> <IP
address or hostname>.
A patrol sequence was started by a
user.
Patrol stopped by user <user> <IP
address or hostname>.
A patrol sequence was stopped by a
user.
POWER_SUPPLY_FAILURE
PTZ_LOST
DC power supply failure.
The DC power for the IP camera failed. 2
Connection to PTZ device was lost.
Device is either down or not
responding.
The pan/tilt device that the IP camera
is connected to is not responding.
4
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-41
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3 Configuring and Managing the IP Camera
Log Windows
Table 3-25
Message Name
Log Messages
Description that Appears in Log File
Explanation
Severity
SERVER_CONTACTED
Communication established with
<server type> server <server or
IP address>.
The IP camera established
communication with an SNTP, DHCP,
Syslog, DNS, SMTP, HTTP, or 802.1x
server.
6
SERVER_LOST
Communication lost with <server
type> server <server or IP address>. with an SNTP, DHCP, Syslog, DNS,
The IP camera lost communication
4
4
6
6
2
4
5
SMTP, HTTP, or 802.1x server.
SERVER_UNREACHABLE
START_STREAM
Failed to contact <server type> server The IP camera was unable to contact an
<server or IP address>.
SNTP, DHCP, Syslog, DNS, SMTP,
HTTP, or 802.1x server or a gateway.
Channel <channel ID> started
streaming to user <user> <IP address to a user device.
or hostname>.
The IP camera began streaming video
STOP_STREAM
Channel <channel ID> stopped
streaming to user <user> <IP address video to a user device.
or hostname>.
The IP camera stopped streaming
TEMP_THRESHOLD_T1
TEMP_THRESHOLD_T2
TEMP_THRESHOLD_T3
Current temperature, <temperature>,
<exceeds/is below> <high temperature/ camera is lower than 59°F (15°C) or
low_temperature> threshold.
The internal temperature of the IP
higher than 149°F (65°C).
Current temperature, <temperature>,
<exceeds/is below> <high temperature/ camera is lower than 32°F (0°C) or
low_temperature> threshold.
The internal temperature of the IP
higher than 176°F (80°C).
Current temperature, <temperature>,
The internal temperature of the IP
<exceeds/is below> <high temperature/ camera is lower than 5°F (–15°C) or
low_temperature> threshold.
higher than 194°F (90°C).
TILT
Tilt <up/down> by user <user>
<IP address or hostname>.
The IP camera was tilted by a user.
6
6
6
1
TIME_DST_SWITCH
TIME_REG_SWITCH
Time switched to Daylight Savings
time with an offset of <offset> minutes. to daylight saving time.
The IP camera internal clock switched
Time switched from Daylight Savings The IP camera internal clock switched
time with an offset of <offset> minutes. to standard time.
UNEXPECTED_EXCEPTION Unexpected exception occurred. Pan
An attempt by a user to pan the IP
<left/right> failed by user <user> <IP camera failed.
address or hostname>.
UNEXPECTED_EXCEPTION Unexpected exception occurred. Tilt
<up/down> failed by user <user>
An attempt by a user to tilt the IP
camera failed.
1
1
2
<IP address or hostname>.
UNEXPECTED_EXCEPTION Unexpected exception occurred. Patrol An attempt by a user to start a patrol
failed by user <user> <IP address or sequence failed.
hostname>.
UNEXPECTED_EXCEPTION Unexpected exception occurred. Could IP camera could not read or write
not <read/write> <to/from> repository information to its internal repository.
by user <user> <IP address or
hostname>.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
3-42
Download from Www.Somanuals.com. All Manuals Search And Download.
C H A P T E R
4
Viewing Live Video
After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting
Started,” users can connect to the IP camera through Internet Explorer and access the Camera
Video/Control window to view live video from the IP camera.
The Camera Video/Control window also provides for controlling the video display, configuring preset
positions, and controlling certain IP camera functions. Available controls depend on the privilege level
of the user.
To view live video, log in to the IP camera as described in the “Accessing the IP Camera” section on
window appears. This window displays live video from the camera and lets you control a variety of
camera and display functions.
The controls that you see in the Camera Video/Control window depend on your IP camera privilege level
and the configurations settings for the IP camera. Users with the Administrator privilege can access all
controls. Users with the Viewer privilege do not have access to the following controls:
•
•
•
•
•
•
Video image controls
Set Current Preset as Home button
Add Preset Position button
Deleted Selected Preset button
Pan/tilt speed controls
Motion detection controls
Table 4-1 describes the controls in the Camera Video/Control window.
Table 4-1
Camera Video/Control Window Controls
Control
Description
Video controls
Video Codec
Choose the codec for video transmission (H.264 or MJPEG).
drop-down list
You can choose H.264 only if the primary video stream (channel 1) is enabled.
You can choose MJPEG only if the secondary video stream (channel 2) is
enabled.
For information about enabling and disabling video streams, see the
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Camera Video/Control Window Controls (continued)
Control
Description
Video Resolution
drop-down list
Choose the resolution for video transmission. The resolutions in this
drop-down list depend on the video standard that you selected.
The default value for H.264 is 1920 x 1080. The default value for MJPEG is
704 x 480.
You cannot configure a secondary stream if you configure this resolution for
1920 x 1080.
Note
You can also change the resolution for video transmission by changing
the value in the Video Resolution Type field, as described in the
Right Arrow toggle
button
Click the Right Arrow to display the video image controls. The button changes
to the Left Arrow button.
Click the Left Arrow button to hide the video image controls. The button
changes to the Right Arrow button.
Left Arrow toggle
button
Video image controls
Note
These controls appear when you click the Right Arrow in the Video Control area.
White Balance slider To control the white balance of the video image, drag the slider, or enter a
value from 1 through 100 and press the Enter key. A higher value increases
white balance and a lower value decreases white balance.
If the White Balance Mode option is not set to Manual as described in the
“Camera Settings Window” section on page 3-6, changing the white balance
value sets that option to Manual automatically.
The default value is 50.
Brightness slider
To control the brightness of the video image, drag the slider, or enter a value
from 1 through 100 and press the Enter key. A higher value increases the
brightness and a lower value decreases the brightness. For example, if the IP
camera is facing a bright light and the video appears too dark, you can increase
the brightness.
The default value is 50.
Contrast slider
To control contrast of the video image, drag the slider, or enter a value from 1
through 100 and press the Enter key. A higher value increases the contrast and
a lower value decreases the contrast.
The default value is 50.
Sharpness slider
To control the sharpness of the video from the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases the sharpness and a lower value decreases the sharpness.
The default value is 50.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Camera Video/Control Window Controls (continued)
Control
Description
Saturation slider
To control the saturation of the video from the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases the saturation and a lower value decreases the saturation.
High saturation provides a vivid, intense color for a video image. With less
saturation, the video image appears more muted and gray.
The default value is 50.
Hue slider
To control the hue of the video from the IP camera, drag the slider, or enter a
value from 1 through 100 and press the Enter key. A higher value increases
the hue and a lower value decreases the hue.
Hue is the relative balance of primary colors.
The default value is 50.
Restore button
Resets white balance, brightness, contrast, sharpness, saturation, and hue to
their default values.
Image tools
Hotspot Zoom button Click this latch button to enables the digital zoom feature, which provides
five-step digital zooming in for the normal (not full screen) video display.
Click this button again to disable the digital zoom feature.
To perform a digital zoom, engage the Hotspot Zoom button and click the
video display. The first five clicks zoom the display. The sixth click returns to
unzoomed display.
Hotspot Pan/Tilt
button
Click this latch button to enable the hotspot pan/tilt feature, which lets you pan
and tilt the IP camera toward a point that you click in the video display.
To perform a hotspot pan/tilt action, engage the Hotspot Pan/Tilt button, then
click the video image at the location toward which you want the IP camera to
pan and tilt.
This feature require that the IP camera be installed with a pan/tilt mount that
supports the Pelco D protocol and that pan and tilt functions are enabled. For
Save Snapshot button Captures and saves a the current video image as a .gif file or a .jpg file in the
location of your choice and with the file name of your choice.
When you click this button, the Snapshot window appears. Click Save and
follow the on-screen prompts to save the image with the name and in the
location that you want.
Flip button
Rotates the video image by 180 degrees.
Mirror button
Reverses the video image.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Camera Video/Control Window Controls (continued)
Control
Description
Restore button
Displays the default video image, which is not rotated and not reversed.
Full Screen button
Displays the video image in full screen mode.
To return to normal display mode, click the full screen image.
Audio controls
Disable Speaker
toggle button
Click the Disable Speaker button to mute audio that is sent from the IP camera
to the PC that you are using. The button changes to the Enable Speaker button.
Click the Enable Speaker button to unmute audio. The button changes to the
Disable button.
Enable Speaker toggle
button
Mute Microphone
toggle button
Click the Mute Microphone button to mute the audio stream that is captured
and sent to the IP camera from the internal or external microphone of the PC
that you are using. When you click this button, the speaker that is attached to
the IP camera does not play audio that is transmitted from your PC.
Note
If you are simultaneously accessing other IP cameras in different
browser sessions on the same PC, clicking this button in one browser
session does not mute the audio that the PC sends to the other IP
cameras.
Unmute Microphone
toggle button
When you click the Mute Microphone button, it changes to the Unmute
Microphone button. Click the Unmute Microphone button to unmute audio
that is sent to the IP camera. The button changes to the Mute Microphone
button.
Restore button
Resets audio controls to their default values.
Speaker Volume slider When the speaker is unmuted, drag this slider to adjust the volume at which
and field
your PC speakers play the audio from the IP camera, or enter a value from 0
through 100 and press the Enter key.
The default value is 50.
Microphone
Drag this slider to adjust the gain of the PC microphone (that is, how sensitive
Sensitivity slider and it is to the audio that it picks up and that is sent to the IP camera), or enter a
field
value from 0 through 100 and press the Enter key.
The default value is 50.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Control
Camera Video/Control Window Controls (continued)
Description
Presets controls
Preset drop-down list Displays a list of preset positions that you have set for the IP camera. When
you choose a preset position from this list, the IP camera moves to that
position.
Set Current Preset as Click this button to define the current IP pan and tilt camera position as its
Home button
home position.
Start Auto-Patrol
toggle button
Click the Start Auto-Patrol button to start the patrol sequence. The button
changes to the Stop Auto-Patrol button. Click the Stop Auto-Patrol button to
stop a sequence that is executing. The button changes to the Start Auto-Patrol
button.
Stop Auto-Patrol
toggle button
Add Preset Position Click this button to add the current IP camera position as a preset position.
button
In the pop-up box, enter a unique name for this position and click Save. The
name can contain from 1 to 64characters, which can be letters, numbers, and
special characters, but no spaces. Special characters are: ! % ( ) , - = @ _ ~
You can create up to 8 preset positions.
Delete Selected
Click this button then click OK in the confirmation dialog box to delete the
Preset button
preset position that appears in the Preset drop-down list.
Pan/tilt controls
IP camera control
buttons
To pan the IP camera, use the left or right arrow buttons.
To tilt the IP camera, use the up or down arrow buttons.
To move the IP camera to its home position, click the Go to Home Position
button, which is located in the middle of the group of arrow keys.
Pan and tilt functions require that the IP camera be installed with a pan/tilt
mount that supports the Pelco D protocol and that pan and tilt functions are
enabled. For more information, see the “Pan Tilt Settings Window” section on
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Camera Video/Control Window Controls (continued)
Control
Description
Right Arrow toggle
button
Click the Right Arrow to display the pan/tilt speed controls. The button
changes to the Left Arrow button.
Click the Left Arrow button to hide the pan/tilt speed controls. The button
changes to the Right Arrow button.
Left Arrow toggle
button
Pan/tilt speed controls
Note
These controls appear when you click the Right Arrow in the Pan/Tilt area.
Pan Speed slider
To control the relative speed of panning for the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases pan speed and a lower value decreases pan speed.
The default value is 50.
Tilt Speed slider
To control the relative speed of tilting for the IP camera, drag the slider, or
enter a value from 1 through 100 and press the Enter key. A higher value
increases tilt speed and a lower value decreases tilt speed.
The default value is 50.
Restore button
Click this button to set the pan speed and tilt speed to their default values.
Motion detection
Note
If you configure MJPEG for video control, the motion detection functions are available only if
you disable the primary video stream (channel 1). For information about enabling and disabling
Up Arrow toggle
button
Click the Up Arrow to display the motion detection controls. The button
changes to the Down Arrow button.
Click the Down Arrow button to hide the motion detection controls. The button
changes to the Up Arrow button.
Down Arrow toggle
button
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Control
Camera Video/Control Window Controls (continued)
Description
Motion detection controls
Note These controls appear when you click the Up Arrow in the Motion Detection area and are
available only viewing the primary (H.264) stream.
Enable Motion
Enables the motion detection feature and displays a grid over the video image.
Detection check box
When motion detection is enabled, the IP camera monitors activity in the video
field areas that you specify. If activity at a defined level occurs in any of these
areas, the IP camera generates an alert and takes the actions that are configured
To designate specific areas that the IP camera monitors for activity, select the
areas by clicking each grid cell over the area. A red border indicates a selected
area. To deselect an area, click it again.
You can configure the following levels for areas that the IP camera monitors
for activity:
•
Sensitivity—Designates the relative amount of activity that the IP camera
must detect in the area before it generates an alert. A lower value means
that more, or faster, activity is required to trigger an alert. A higher value
means that less, or slower, activity is required. The default value is 50.
•
Threshold—Designates the percentage of pixels that the IP camera must
identify as changed in the area before it generates an alert. The camera
detects pixel changes at the defined sensitivity level. The default threshold
value is 50.
To configure sensitivity or threshold, right-click a grid cell that has a red
border and then drag the Sensitivity and Threshold sliders to the desired
values. Alternatively, enter a value from 1 through 100 for an option and press
the Enter key. To reset the sensitivity and threshold to their default values of
50, click Restore. These configuration settings affect the cell that you select.
If the cell is part of a group of horizontally or vertically (but not diagonally)
adjacent cells, the settings affect all cells in the group.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4 Viewing Live Video
Table 4-1
Camera Video/Control Window Controls (continued)
Control
Description
Full Screen check
box
Becomes available when you click check Enable Motion Detection check box.
Check the Full Screen check box to cause the IP camera to examine the entire
video field for activity.
You can configure the following items for this video field:
•
Sensitivity—Designates the relative amount of activity that the IP camera
must detect in the area before it generates an alert. A lower value means
that more, or faster, activity is required to trigger an alert. A higher value
means that less, or slower, activity is required. The default value is 50.
•
Threshold—Designates the percentage of pixels that the IP camera must
identify as changed in the area before it generates an alert. The camera
monitors for pixel changes at the defined sensitivity level. The default
threshold value is 50.
To configure sensitivity or threshold, right-click anywhere in the video field
border and then drag the Sensitivity and Threshold sliders to the desired
values. Alternatively, enter a value from 1 through 100 for an option and press
the Enter key. To reset the sensitivity and threshold to their default values of
50, click Restore.
Restore button
Deselects all areas in the video field that you have selected for motion
detection monitoring.
Save Settings button Save the current motion detection configuration.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
4-8
Download from Www.Somanuals.com. All Manuals Search And Download.
C H A P T E R
5
Troubleshooting
This chapter describes some common problems that may be encountered while using the IP camera and
provides possible solutions.
Symptom Cannot connect to an IP camera through a web browser.
Possible Cause You are not using a supported PC operating system or web browser, you entered an
incorrect IP address for the IP camera, the PC that you are using is not on the same LAN as the IP
camera, you are entering an invalid port number for an HTTP or HTTPS connection, or you are
trying to access the IP camera from a device with an IP address that is restricted from access.
Recommended Action Make sure that you are using a PC that is running Microsoft Windows XP with
Service Pack 2 or higher, or Microsoft Windows 7 Enterprise x64, and that you are using Internet
Explorer 8.0 (32-bit only). Make sure that you enter the correct IP address. If you are connecting
through a LAN, make sure that the PC is on the same network as the IP camera. If you are connecting
through the Internet, make sure to enter the correct port number. Make sure that the device does not
have an IP address that is restricted from access (see the “IP Addressing Window” section on
Symptom Cannot log in to the IP camera as the administrator.
Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator
password.
Recommended Action The administrator user name is admin and the password is the one that you
configured. Both credentials are case sensitive, so make sure to enter them exactly as they are
configured. If you forget the administrator password, you must perform a factory reset as described
take these actions, do not use the Upload option in the Maintenance window to reload a saved
configuration file because that process restores the password that you forgot.
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
5-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 5 Troubleshooting
Symptom The motion detection feature does not send e-mail alerts.
Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP
camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your
server.
section on page 3-11. Try using a different SMTP server or contact your ISP to see if SMTP access
is being blocked.
Symptom The motion detection feature is configured but video files that are provided in e-mail alerts do
not show moving objects.
Possible Cause The motion detection feature does not actually detect motion. It compares frames to
see if they are different. Major differences between frames are assumed to be caused by moving
objects, but the motion detector can also be triggered by sudden changes in light level or movement
of the IP camera itself.
Recommended Action Try to avoid situations with sudden changes in light level and do not bump or
move the IP camera. The motion detection feature works best when the IP camera is mounted
securely in locations where there is steady. This feature may not work properly if the IP camera is
outdoors.
Symptom Blurry images when viewing video.
Possible Cause The lens may be dirty, back focus may not be adjusted properly, or video settings may
not be configured for optimal clarity.
Recommended Action Clean the lens on the IP camera. Adjust the back focus as described in the
“Adjusting Back Focus on the IP Camera” section on page 2-10. Configure options for video as
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
5-2
Download from Www.Somanuals.com. All Manuals Search And Download.
I N D E X
Numerics
802.1x Settings window
options 3-25
brightness 4-2
overview 3-25
C
A
camera
See IP camera
Account Initialization window
options 3-29
Camera Settings window
options 3-7
overview 3-28
overview 3-6
action
Camera Video/Control window
accessing 4-1
Analytics
description 2-9
displaying 2-8
CDP (Cisco Discovery Protocol), enabling on
camera 3-22
Cisco video analytics
See Cisco video analytics
audio
Cisco Video Surveillance IP Camera
See IP camera
settings 3-6
configuration windows
B
accessing 2-6, 3-1
back focus
adjusting 2-10
Basic Settings window
options 3-19
overview 3-18
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-1
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
day
filter 3-6
mode 3-6
DC auto iris lens
connecting 1-3
Device Processes window
options 3-34
overview 3-34
options 3-2
Discovery Settings window
options 3-22
overview 3-1
overview 3-22
DNS server
primary 3-20
secondary 3-20
connecting, to the IP camera
E
e-mail notification
configuring 3-13, 3-14
recipients 3-15
event
contrast 4-2
actions
overview 3-11
D
date and time
Event Notification window
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
options 3-12
overview 3-11
port 3-29
F
HTTPS
port 3-29
firmware
hue 4-3
upgrading 3-33, 3-34
Firmware Settings window
options 3-33
I
input ports
overview 3-33
flash drive
formatting 2-12
installing
FTP notification
speaker 2-3
IO Ports Settings window
options 3-9
configuring 3-15
overview 3-9
IP address
G
fixed 3-20
static 3-20
H
IP Addressing window
options 3-20
Home window
overview 3-19
IP camera
accessing 2-6
description 2-6, 2-7, 2-9
displaying 2-8
HTTP
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
PoE 1-4
power 1-4
description 1-3
lens
focus 2-10
installation 2-1
type 1-3
lens 1-3, 2-2
live video
viewing
See also video
mounting 2-5
name 3-19
Local Log window
options 3-38
overview 1-1
overview 3-38
panning 4-3, 4-5
local storage
managing 2-11
rebooting 3-32
USB flash drive
formatting 2-12
resetting 1-5
restarting 3-32
tilting 4-3, 4-5
log file
troubleshooting 5-1
windows 2-6, 2-9
viewing 3-38
Log Setup Settings window
options 3-36
IP Filter Settings window
options 3-27
overview 3-26
overview 3-36
L
M
LED
Maintenance Settings window
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
options 3-32
output ports
overview 3-31
microphone
external 3-7
internal 1-3, 3-7
PC 4-4
P
pan, tilt, zoom
sensitivity 4-4
use 3-6
See PTZ
motion detection
enabling 4-7
panning 4-3, 4-5
Pan Tilt Settings window
options 3-10
sensitivity 4-7, 4-8
threshold 4-7, 4-8
multicast
overview 3-10
password
complexity 3-35
address 3-5
enabling 3-5
port 3-5
muting
hardening 3-35
recovering 5-1
Password Complexity window
options 3-35
N
overview 3-35
night
patrol sequence
overview 3-16
steps 3-17
filter 3-6
mode 3-6
Patrol Sequence window
options 3-17
overview 3-16
O
power
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
security
power adapter
Setup window
connecting 2-4
supported 2-1
description 2-9
processes
displaying 2-8
sharpness 4-2
descriptions 3-34
stopping 3-34
SNMP Settings window
options 3-23
overview 3-23
Q
speaker
external 1-4
QoS Settings window
options 3-27
installing 2-3
volume 4-4
overview 3-27
SSH
R
storage
reset
managing 2-11
reboot 2-11
USB flash drive
formatting 2-12
Streaming Settings window
options 3-4
overview 3-3
S
saturation 4-3
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
T
quality 3-5
tilting 4-3, 4-5
viewing live
Time Settings window
options 3-21
See also live video
overview 3-20
troubleshooting
video codec
video image
alerts 5-2
Video Overlay Settings window
options 3-8
overview 3-8
video resolution
U
USB storage
managing 2-11
W
USB flash drive
formatting 2-12
User Settings window
options 3-30
overview 3-30
V
video
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Index
Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide
OL-25230-02
IN-8
Download from Www.Somanuals.com. All Manuals Search And Download.
|