Chamberlain Garage Door Opener WD962KEV User Manual

CONTENTS  
Preparation. . . . . . . . . . . . . . . .2-5  
Assembly . . . . . . . . . . . . . . . .6-10  
Installation . . . . . . . . . . . . . . 11-20  
Install the Door Control. . . . . . 21-23  
Install the Protector System® . . 23-26  
Power. . . . . . . . . . . . . . . . . . 27-28  
Adjustments . . . . . . . . . . . . . 29-31  
Battery Backup. . . . . . . . . . . . 32-33  
Operation . . . . . . . . . . . . . . . . . 34  
Features . . . . . . . . . . . . . . . . . . 35  
Door Control . . . . . . . . . . . . . 36-38  
Remote Control . . . . . . . . . . . 39-40  
To Erase the Memory . . . . . . . . . 40  
To Open the Door Manually . . . . . 41  
Maintenance . . . . . . . . . . . . . . . 42  
Troubleshooting. . . . . . . . . . . 43-44  
Repair Parts . . . . . . . . . . . . . 45-46  
Accessories. . . . . . . . . . . . . . . . 47  
Warranty. . . . . . . . . . . . . . . . . . 48  
Belt Drive Battery Backup Garage Door Opener  
Models  
HD920EV • 349544 • WD962KEV • WD962KPEV  
FOR RESIDENTIAL USE ONLY  
Please read this manual and the enclosed safety materials carefully!  
Fasten the manual near the garage door after installation.  
The door WILL NOT CLOSE unless the Protector System® is connected and properly  
aligned.  
Periodic checks of the garage door opener are required to ensure safe operation.  
The model number label is located on the left side panel of your garage door opener.  
This garage door opener is compatible with MyQand Security2.0™ accessories.  
DO NOT enable the Timer-to-Close feature if you are installing the garage door opener  
on a one-piece door. The Timer-to-Close is to be used ONLY with sectional doors.  
Write down the following information for  
future reference:  
Model Number:  
.
Serial Number:  
Date of Purchase:  
The Chamberlain Group, Inc.  
845 Larch Avenue  
Elmhurst, Illinois 60126-1196  
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Preparation  
üAdditional items you may need:  
Survey your garage area to see ifyou will need  
any ofthe following items:  
Tools Needed  
(2) 2X4 PIECES OF WOOD  
q
May be used to fasten the header bracketto  
the structural supports. Also used to position  
the garage door opener during installation  
and for testing the safety reversing sensors.  
SUPPORT BRACKET AND FASTENING  
HARDWARE  
Mustbe used ifyou have a finished ceiling in  
your garage.  
q
q
EXTENSION BRACKETS (MODEL  
41A5281) OR WOOD BLOCKS  
5/32  
3/16  
5/16  
Depending upon garage construction,  
extension brackets or wood blocks may be  
needed to install the safety reversing sensor.  
2
1
FASTENING HARDWARE  
q
Alternate floor mounting ofthe safety  
reversing sensor will require hardware not  
provided.  
1/2  
5/8  
OUTSIDE QUICK RELEASE  
(MODEL 7702CB)  
1/4  
q
q
q
9/16  
7/16  
Required for a garage with NO access door.  
DOOR REINFORCEMENT  
Required ifyou have a lightweightsteel,  
aluminum, fiberglass or glass panel door.  
7/16  
RAIL EXTENSION KIT  
Required ifyour garage door is more than 7  
feet(2.13 m) high.  
3
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Preparation  
Carton Inventory  
Your garage door opener is packaged in one carton which contains the motor unitand all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your  
model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are notincluded in this manual. Ifanything is missing, carefully  
check the packing material. Parts may be stuck in the foam. Hardware for assembly and installation is shown on the nextpage. Save the carton and packing material until the installation and adjustmentis  
complete. The images throughoutthis manual are for reference only and your productmay look different.  
A
A. Header bracket  
B. Pulley  
C. Door bracket  
D. Curved door arm  
E. Straight door arm  
B
F
(Packaged inside rail section)  
F. Trolley  
C
OR  
D
NOTE: Be sure to assemble the trolley  
before sliding onto rail.  
M
E
G. Emergency release rope and handle  
H. Rail (1 front and 4 center sections)  
I. Hanging brackets (2)  
(Packaged inside rail section)  
J. Garage door opener  
K. Sprocket cover and screws  
L. “U” bracket  
G
N
H
K
M. Belt  
L
N. Door control (Motion-Detecting Control  
®
Panel or Smart Control Panel )  
O. Remote control  
P. The Protector System  
®
I
Safety reversing sensors with 2 conductor  
white and white/black wire attached:  
Sending Sensor (1), Receiving Sensor (1),  
and Safety Sensor Brackets (2)  
P
NOT SHOWN  
J
White and red/white wire  
Owner's manual  
O
4
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Preparation  
Carton Inventory  
ASSEMBLY HARDWARE  
INSTALLATION HARDWARE  
H11  
Lag Screw 5/16"-9x1-5/8" (2)  
H2  
Bolt  
H3  
Bolt  
H10  
Lag Screw 5/16"-18x1-7/8" (2)  
H19  
Ring Fastener (3)  
1/4"-20x1-3/4" (2)  
H14  
Clevis Pin 5/16"x1"  
H13  
Clevis Pin 5/16"x1-1/4"  
H12  
Clevis Pin 5/16"x1-1/2"  
H1  
Threaded  
Shaft  
with  
H8  
Spring  
Trolley Nut  
H5  
Master Link  
H16  
Self-Threading Screw  
1/4"-14x5/8" (2)  
H15  
Hex Bolt 5/16"-18x7/8" (4)  
H17  
Carriage Bolt 1/4"-20x1/2" (2)  
H18  
Wing Nut 1/4"-20 (2)  
H4  
Lock Nut 1/4"-20 (2)  
H20  
Nut 5/16"-18 (8)  
H21  
Lock Washer 5/16"-18 (7)  
H9  
Hex Screw #8x3/8" (3)  
(packed with the  
sprocket cover)  
DOOR CONTROL HARDWARE  
H6  
Nut 3/8"  
H7  
Lock Washer 3/8"  
Screw 6-32x1" (2)  
Screw 6ABx1-1/2" (2)  
Insulated  
Staples  
Drywall Anchors (2)  
5
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Assembly  
1 Assemble the rail and trolley  
To avoid installation difficulties, do not run the  
garage dooropeneruntilinstructed to do so.  
To garage  
door opener  
Outer Trolley  
To prevent NJURY from pinching, keep hands  
and fingers away from the joints while assembling  
the rail.  
1.1 Assemble the trolley by sliding the inner  
trolley into the outer trolley.  
1.2 Carefully remove the straightdoor arm  
and hanging brackets packaged inside the  
frontrail.  
Inner Trolley  
Trolley  
1.3 Align the rails on a flatsurface as shown.  
The frontrail has a cutoutwindow near  
the end. Make sure thatthe larger hole on  
the frontrail is facing up.  
1.4 Slide the tapered end ofeach rail section  
into the larger end ofthe rail section in  
frontofit. The tabs along the side will lock  
in place. All holes in the rail sections  
should face up.  
1.5 Inserta screwdriver into the hole shown  
(this will temporarily keep the trolley from  
sliding offthe end ofthe rail).  
1.6 Check to make sure thatthe 4 plastic wear  
pads are inside the inner trolley. Ifthey are  
missing check all the packing material and  
snap them back into place.  
Wear Pads  
1.7 Slide the trolley along the rail toward the  
screwdriver as shown.  
6
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Assembly  
2 Fasten the rail to the garage door opener  
Bolts  
NOTE: ONLY use the bolts removed from the  
garage door opener. Place the garage door  
opener on the packing material to prevent  
scratching.  
To avoid SERIOUS damage to garage door  
opener, use ONLY those bolts/fasteners  
mounted in the top ofthe opener.  
“U” Bracket  
H2  
2.1 Insertthe bolt(H2) into the hole on the  
back end ofthe rail as shown. Tighten  
securely with the lock nut(H4). Do not  
overtighten.  
HARDWARE  
Cover  
Protection  
Bolt Hole  
2.2 Remove the two bolts from the top ofthe  
garage door opener.  
2.3 Place the “U” bracket, flatside down onto  
the garage door opener and align the  
brackethole with the boltholes. Fasten the  
“U” bracketwith the previously removed  
bolts.  
H2  
Bolt 1/4"-20x1-3/4"  
(Mounted in the  
garage door opener)  
H4  
SLIDE RAIL TO  
STOPS ON TOP AND  
SIDES  
Lock Nut 1/4"-20  
H4  
2.4 Prop up the end ofthe rail on the carton to  
help align itwith the “U” bracket.  
2.5 Slide the rail onto the “U” bracket, until it  
reaches all the stops on the top and sides  
ofthe “U” bracket.  
Carton  
7
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Assembly  
3 Install the pulley  
HARDWARE  
H3  
H2  
Bolt  
Bolt 1/4"-20x1-3/4"  
3.1 Lay the beltbeside the rail, as shown.  
Grasp the end with the hooked trolley  
connector and pass approximately 12" (30  
cm) ofbeltthrough the window. Keep the  
ribbed side toward the rail, and allow itto  
hang.  
H2  
Screwdriver  
Rail  
3.2 Remove the tape from the pulley. The  
center should be greased, ifnot, regrease  
the center ofthe pulley.  
H3  
3.3 Insertthe pulley into the window ofthe  
Pulley  
frontrail.  
3.4 Insertthe bolt(H3) into the rail and pulley.  
Tighten securely with the lock washer (H7)  
and nut(H6).  
H7  
H6  
3.5 Rotate the pulley to be sure itspins freely.  
Trolley  
Connector  
3.6 Insertthe bolt(H2) into the hole shown  
H4  
H6  
H4  
and fasten with the lock nut(H4).  
Nut 3/8"  
Lock Nut 1/4"-20  
H7  
Lock Washer 3/8"  
8
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Assembly  
4 Install the belt  
4.1 Pull the beltaround the pulley and toward  
the trolley. The ribbed side mustcontact  
the pulley.  
HARDWARE  
H1  
H5  
Master Link  
Threaded Shaft  
with  
4.2 Hook the trolley connector into the  
H8  
retaining sloton the trolley as shown.  
Spring  
Trolley Nut  
4.3 With the trolley againstthe screwdriver,  
dispense the remainder ofthe beltalong  
the rail length toward the motor unitand  
around the sprocket. The sprocketteeth  
mustengage the belt.  
4.4 Check to make sure the beltis nottwisted.  
Connectthe trolley threaded shaft(H1)  
with the master link (H5).  
Sprocket  
Push pins ofmaster link bar through  
holes in end ofbeltand trolley threaded  
shaft(H1).  
Push master link cap over pins and past  
pin notches.  
Slide clip-on spring over cap and onto  
pin notches until both pins are securely  
locked in place.  
H5  
4.5 Remove the spring trolley nut(H8) from  
the threaded shaft(H1).  
4.6 Insertthe trolley threaded shaft(H1)  
through the hole in the trolley.  
H5  
H1  
9
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Assembly  
5 Tighten the belt and install the sprocket cover  
5.1 By hand, thread the spring trolley nuton the  
threaded shaft(H8) until itis finger tight  
againstthe trolley. Do notuse any tools.  
Remove the screwdriver.  
5.2 Inserta flathead screwdriver tip into one  
ofthe nutring slots and brace itfirmly  
againstthe trolley.  
To avoid possible SERIOUS NJURY to finger from moving garage door opener:  
Nut ring slot  
ALWAYS keep hand clear ofsprocketwhile operating opener.  
Securely attach sprocketcover BEFORE operating.  
(to motor unit)  
HARDWARE  
H8  
H9 (3)  
Hex Screw #8x3/8"  
Spring Trolley Nut  
(Packed with the  
sprocket cover)  
H8  
5.3 Tighten the spring trolley nutwith an adjustable wrench or a 7/16" open end wrench abouta quarter turn until the spring releases and snaps the  
5.4 Position the sprocketcover over the garage  
nutring againstthe trolley. This sets the spring to optimum belttension.  
door opener sprocketand attach with hex  
screws (H9).  
Nut Ring  
Nut Ring  
H9  
AFTER  
1-1/4"  
(3.18 cm)  
BEFORE  
1"  
(2.5 cm)  
10  
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Installation  
IMPORTANT INSTALLATION INSTRUCTIONS  
To reduce the risk of SEVERE INJURY or DEATH:  
9. Install wall-mounted garage door control:  
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.  
2. Install garage door opener ONLY on properly balanced and lubricated garage door. An  
improperly balanced door may NOT reverse when required and could resultin SEVERE  
INJURY or DEATH.  
3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained  
door systems technician BEFORE installing opener.  
within sightofthe garage door.  
outofreach ofchildren atminimum heightof5 feet(1.5 m).  
away from ALL moving parts ofthe door.  
10. Place entrapmentwarning label on wall nextto garage door control.  
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing  
opener to avoid entanglement.  
5. Install garage door opener 7 feet(2.13 m) or more above floor.  
6. Mountthe emergency release within reach, butatleast6 feet(1.83 m) above the floor and  
avoiding contactwith vehicles to avoid accidental release.  
7. NEVER connectgarage door opener to power source until instructed to do so.  
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could  
be caughtin garage door or opener mechanisms.  
11. Place manual release/safety reverse testlabel in plain view on inside ofgarage door.  
12. Upon completion ofinstallation, testsafety reversal system. Door MUST reverse on contact  
with a 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.  
13. To avoid SERIOUS PERSONAL NJURY or DEATH from electrocution, disconnectALL  
electric and battery power BEFORE performing any service or maintenance.  
14. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or swinging  
garage doors. To be enabled ONLY when operating a sectional door.  
11  
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Installation  
Installation procedures vary according to garage door types. Follow the instructions which apply to your  
door.  
1 Determine the header bracket  
OPTIONAL  
CEILING  
Unfinished  
Ceiling  
location  
1.1 Close the door and mark the inside vertical centerline ofthe garage door.  
1.2 Extend the line onto the header wall above the door.  
MOUNT FOR  
HEADER  
BRACKET  
Header Wall  
2x4  
You can fasten the headerbracket within 4 feet (1.22 m) of the left orright of the door  
centeronly if a torsion spring orcenterbearing plate is in the way; oryou can attach it to  
the ceiling when clearance is minimal. (It may be mounted on the wallupside down if  
necessary, to gain approximately 1/2" (1 cm).  
Vertical Centerline  
of Garage Door  
Structural  
Supports  
2x4  
To preventpossible SERIOUS INJURY or  
DEATH:  
Ifyou need to install the header bracketon a 2x4 (on wall or ceiling), use lag screws (not  
provided) to securely fasten the 2x4 to structural supports.  
Header bracketMUST be RIGIDLY  
fastened to structural supporton header  
wall or ceiling, otherwise garage door might  
NOT reverse when required. DO NOT  
install header bracketover drywall.  
1.3 Open your door to the highestpointoftravel as shown. Draw an intersecting horizontal line on  
the header wall 2" (5 cm) above the high point.  
Level  
(Optional)  
2" (5 cm) above the high pointfor sectional door and one-piece door with track.  
Concrete anchors MUST be used if  
mounting header bracketor 2x4 into  
masonry.  
NEVER try to loosen, move or adjust  
garage door, springs, cables, pulleys,  
brackets, or their hardware, ALL ofwhich  
are under EXTREME tension.  
8" (20 cm) above the high pointfor one-piece door withouttrack. This heightwill provide travel  
clearance for the top edge ofthe door. NOTE: Ifthe total number ofinches exceeds the height  
available in your garage, use the maximum heightpossible, or refer to page 13 for ceiling  
installation.  
Header Wall  
8" (20 cm)  
Header Wall  
Header Wall  
2" (5 cm)  
Header Wall  
8" (20 cm)  
ALWAYS call a trained door systems  
technician ifgarage door binds, sticks, or is  
outofbalance. An unbalanced garage  
door mightNOT reverse when required.  
2" (5 cm)  
Highest  
Point of  
Travel  
Door  
Track  
Track  
Highest  
Point of  
Travel  
Door  
Door  
Highest Point  
of Travel  
Highest Point  
of Travel  
Jamb  
Hardware  
Door  
Pivot  
One-piece door without track:  
jamb hardware  
One-piece door without track:  
pivot hardware  
Sectional door with  
curved track  
One-piece door with  
horizontal track  
12  
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Installation  
2 Install the Header Bracket  
You can attach the header bracketeither to the  
wall above the garage door, or to the ceiling.  
Follow the instructions which will work bestfor  
your particular requirements. Do not installthe  
headerbracket overdrywall. If installing into  
masonry, use concrete anchors (not provided).  
OPTION A WALL INSTALLATION  
Vertical  
Centerline of  
Garage Door  
(Header Wall)  
2x4 Structural  
Support  
2.1A Center the bracketon the vertical  
centerline with the bottom edge ofthe  
bracketon the horizontal line as shown  
(with the arrow pointing toward the  
ceiling).  
Wall Mount  
Header  
Bracket  
H11  
Door Spring  
2.2A Mark the vertical setofbracketholes (do  
notuse the holes designated for ceiling  
mount). Drill 3/16" pilotholes and fasten  
the bracketsecurely to a structural  
supportwith the hardware provided  
(H11).  
UP  
HARDWARE  
Horizontal  
Line  
H11 (2)  
Lag Screw  
5/16"-9x1-5/8"  
Highest Point of  
Garage Door  
Travel  
Optional  
Mounting  
Holes  
(Garage Door)  
OPTION B CEILING INSTALLATION  
2.1B Extend the vertical centerline onto the  
ceiling as shown.  
Header  
Bracket  
(Finished Ceiling)  
2.2B Center the bracketon the vertical mark,  
no more than 6" (15 cm) from the wall.  
Make sure the arrow is pointing away  
from the wall. The bracketcan be  
mounted flush againstthe ceiling when  
clearance is minimal.  
Ceiling Mounting Holes  
6" (15 cm)  
Maximum  
Vertical  
Centerline of  
Garage Door  
Door Spring  
2.3B Mark the side holes. Drill 3/16" pilotholes  
and fasten bracketsecurely to a structural  
supportwith the hardware  
UP  
H11  
(Header Wall)  
provided (H11).  
(Garage Door)  
13  
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Installation  
3 Attach the rail to the header bracket  
HARDWARE  
3.1 Align the rail with the header  
bracket. Insertthe clevis pin  
H12  
H19  
H12  
Clevis Pin 5/16"x1-1/2"  
(H12) through the holes in the  
header bracketand rail. Secure  
with the ring fastener (H19).  
NOTE: Use the packing material as a  
protective base for the garage door  
opener.  
H19  
Ring Fastener  
4 Position the garage door opener  
4.1 Remove the packing material and liftthe  
4.2 Fully open the door and place a 2x4 (laid flat) under the rail. For one-piece doors without  
garage door opener onto a ladder.  
tracks, lay the 2x4 on it's side.  
NOTE: A 2x4 is ideal for setting the distance  
between the rail and the door. Ifthe ladder is  
nottall enough you will need help atthis point.  
NOTE: Ifthe door hits the trolley when itis raised, pull the trolley release arm down to  
disconnectthe inner and outer trolley. Slide the outer trolley toward the garage door opener.  
The trolley can remain disconnected until instructed.  
To preventdamage to garage door, restgarage  
door opener rail on 2x4 placed on top section of  
door.  
Connected Disconnected  
One-piece  
door  
without tracks  
All other  
door types  
14  
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Installation  
5 Hang the garage door opener  
HARDWARE  
H10 (2)  
H15 (2)  
H21 (2)  
H20 (2)  
Lag Screw 5/16"- 18x1-7/8"  
Hex Bolt 5/16"- 18x7/8"  
Nut 5/16"-18  
Lock Washer  
5/16"-18  
To avoid possible SERIOUS NJURY from a  
falling garage door opener, fasten itSECURELY to  
structural supports ofthe garage. Concrete anchors MUST  
be used ifinstalling ANY brackets into masonry.  
Hanging the garage door opener will vary  
depending on your garage. Below are three  
example installations. Your installation may be  
different. For ALL installations the garage door  
opener MUST be connected to structural  
supports. The instructions illustrate one ofthe  
examples below.  
5.1 On finished ceilings, use the lag screws  
(H10) to attach a supportbracket(not  
provided) to the structural supports  
5.2 Make sure the garage door opener is  
aligned with the header bracket. Measure  
the distance from each side ofthe garage  
door opener to the supportbracket.  
5.3 Cutboth pieces ofthe hanging bracket  
(notprovided) to required lengths.  
before installing the garage door opener.  
(not provided)  
Finished  
Ceiling  
H10  
H10  
Finished Ceiling  
5.4 Attach the end ofeach hanging bracketto 5.5 Attach the garage door opener to the  
5.6 Remove the 2x4 and manually close the  
door. Ifthe door hits the rail, raise the  
header bracket.  
the supportbracketwith appropriate  
hardware (notprovided).  
hanging brackets with the bolts (H21),  
lock washers (H15) and nuts (H20).  
Unfinished Ceiling  
H15  
H21  
H20  
(not provided)  
15  
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Installation  
6 Install the light bulbs  
or  
6.1 Pull on the top sides ofthe lightlens and  
rotate the lightlens down.  
or  
6.2 Insertan A19 incandescentor compact  
fluorescentlightbulb (100 wattmaximum),  
into the lightsocket.  
To preventpossible OVERHEAT NG ofthe end panel or lightsocket:  
Use ONLY A19 incandescentor compactfluorescentlightbulbs.  
DO NOT use incandescentbulbs larger than 100W.  
DO NOT use compactfluorescentlightbulbs larger than 26W (100W) equivalent.  
DO NOT use halogen bulbs.  
6.3 Rotate the lens up to close.  
NOTE: The use ofshortneck or speciality light  
bulbs may overheatthe end panel or lightsocket.  
DO NOT use shortneck or specialty lightbulbs.  
7 Attach the emergency release rope and handle  
7.1 Insertone end ofthe emergency release  
rope through the handle. Make sure that  
“NOTICE” is rightside up. Tie a knotat  
least1 inch (2.5 cm) from the end ofthe  
emergency release rope.  
7.2 Insertthe other end ofthe emergency  
release rope through the hole in the  
trolley release arm. Make sure the  
handle is 6 feet(1.83 m) above the floor  
and secure with a knot.  
To preventpossible SERIOUS INJURY or DEATH from a falling garage door:  
Ifpossible, use emergency release handle to disengage trolley ONLY when garage door is  
CLOSED. Weak or broken springs or unbalanced door could resultin an open door falling  
rapidly and/or unexpectedly.  
NEVER use emergency release handle unless garage doorway is clear ofpersons and  
obstructions.  
NEVER use handle to pull door open or closed. Ifrope knotbecomes untied, you could fall.  
NOT  
C
E
NOTE: Ifitis necessary to cutthe emergency  
release rope, seal the cutend with a match or  
lighter to preventunraveling. Ensure the  
emergency release rope and handle are  
above the top ofall vehicles to avoid  
entanglement.  
16  
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Installation  
8 Install the door bracket  
FIGURE 1  
A horizontal and vertical reinforcement  
is needed for lightweight garage doors  
(fiberglass, aluminum, steel, doors  
with glass panel, etc.) (not provided).  
A horizontal reinforcement brace  
should be long enough to be secured  
to two or three vertical supports.  
A vertical reinforcement brace should  
cover the height of the top panel.  
Fiberglass, aluminum or lightweightsteel garage doorsWILL REQUIRE reinforcementBEFORE  
installation ofdoor bracket. Contactyour door manufacturer for reinforcementkit.  
Figure 1 shows one piece ofangle iron as the horizontal brace.  
For the vertical brace, 2 pieces ofangle iron are used to create a  
U-shaped support. The bestsolution is to check with your garage  
door manufacturer for an opener installation door reinforcement  
HARDWARE  
FIGURE 3  
FIGURE 2  
H16 (2)  
Self-Threading Screw  
1/4˝-14x5/8˝  
Vertical Reinforcement  
Vertical Reinforcement  
Vertical Centerline  
of Garage Door  
kit.  
Vertical Centerline  
of Garage Door  
NOTE: Many door reinforcementkits provide for directattachment  
ofthe clevis pin and door arm. In this case you will notneed the  
door bracket;proceed to the nextstep.  
Bolt 5/16"-18x2"  
(not provided)  
UP  
UP  
OPTION A SECTIONAL DOORS  
Door Bracket  
8.1A Center the door bracketon the previously marked vertical centerline used for the header bracket  
installation. Note correctUP placement, as stamped inside the bracket.  
8.2A Position the top edge ofthe bracket2"-4" (5-10 cm) below the top edge ofthe door, OR directly  
below any structural supportacross the top ofthe door.  
Door Bracket  
H16  
Lock Washer 5/16"  
Nut 5/16"-18  
FIGURE 4  
FIGURE 5  
8.3A Mark, drill holes and install as follows, depending on your door’s construction:  
Metalorlight weight doors using a verticalangle iron brace between the doorpanelsupport  
and the doorbracket:  
Bolt 5/16"-18x2"  
(not provided)  
Inside Edge of Door or  
Reinforcement Board  
Drill 3/16" fastening holes. Secure the door bracketusing the two selfthreading screws (H16).  
(Figure 2)  
Vertical Centerline  
of Garage Door  
Alternately, use two 5/16" bolts, lock washers and nuts (notprovided). (Figure 3)  
UP  
Metal, insulated orlight weight factory reinforced doors:  
UP  
Drill 3/16" fastening holes. Secure the door bracketusing the self-threading screws (H16).  
H16  
(Figure 4)  
Vertical  
Wood Doors:  
Centerline of  
Garage Door  
Use top and bottom or side to side door bracketholes. Drill 5/16” holes through the door and  
secure bracketwith 5/16"x2" carriage bolts, lock washers and nuts (notprovided). (Figure 5)  
NOTE: The 1/4"-14x5/8" self-threading screws are notintended for use on wood doors.  
17  
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Installation  
8 Install the door bracket  
OPTION B ONE-PIECE DOORS  
8.1B Center the door bracketon the top ofthe  
door, in line with the header bracketas  
shown.  
Metal Door  
H16  
8.2B Mark either the leftand right, or the top  
(Finished Ceiling)  
Top of Door  
(Inside Garage)  
Header Wall  
and bottom holes.  
Door  
Bracket  
MetalDoors:  
2x4 Support  
• Drill 3/16" pilotholes and fasten the bracket  
with the self-threading screws (H16)  
provided.  
Top Edge of  
Door  
Header Bracket  
Wood Doors:  
Optional  
Placement  
• Drill 5/16" holes and use 5/16"x2" carriage  
bolts, lock washers and nuts (notprovided)  
or 5/16"x1-1/2" lag screws (notprovided)  
depending on your installation needs.  
Door Bracket  
Optional  
Placement  
of Door  
Bracket  
NOTE: The door bracketmay be installed on the  
top edge ofthe door ifrequired for your  
installation. (Refer to the dotted line optional  
placementdrawing.)  
Nut 5/16"-18  
Wood Door  
Lock Washer 5/16"  
Door  
Vertical  
Centerline  
of Garage  
Door  
Top of Door  
(Inside Garage)  
Bracket  
Top Edge  
of Door  
Optional  
Placement  
For a door with no exposed framing, or for the  
optional installation, use lag screws 5/16"x1-1/2"  
(not provided) to fasten the door bracket.  
Carriage Bolt 5/16"x2"  
(not provided)  
18  
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Installation  
9 Connect the door arm to the trolley  
Installation will vary according to the garage door type. Follow the instructions which apply to your door.  
IMPORTANT: The groove on the straightdoor arm MUST face away from the curved door arm (Figure 1).  
OPTION A ONE-PIECE DOORS  
9.1A Close the door. Disconnectthe trolley  
FIGURE 1  
by pulling the emergency release  
HARDWARE  
CORRECT  
INCORRECT  
handle.  
9.2A Fasten the straightdoor arm and the  
Straight  
Door  
Arm  
curved door arm together to the  
Straight  
longestpossible length (with a 2 or 3  
hole overlap) using the bolts (H15),  
nuts (H20) and lock washers (H21).  
H13  
Door Arm  
(Groove  
facing out)  
Curved  
Door  
Arm  
Curved  
Door  
Arm  
Clevis Pin 5/16"x1-1/4"  
9.3A Attach the straightdoor arm to the door  
bracketusing the clevis pin (H13).  
Secure with the ring fastener (H19).  
One-Piece Door without Track  
H14  
Clevis Pin 5/16"x1"  
9.4A Attach the curved door arm to the  
trolley using the clevis pin (H14).  
H19  
H19  
H20  
H21  
Secure with the ring fastener (H19).  
9.5A Pull the emergency release handle  
toward the garage door opener until  
the trolley release arm is horizontal.  
H14  
H15  
Hex Bolt 5/16"-18x7/8"  
H13  
H15  
One-Piece Door with Track  
H20  
H21  
H19  
H19  
H19  
H20  
H21  
H14  
Lock  
Washer  
5/16" -18  
Ring Fastener  
Nut  
5/16"-18  
H13  
H15  
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Installation  
9 Connect the door arm to the trolley  
OPTION B SECTIONAL DOORS  
IMPORTANT: The groove on the straightdoor arm  
MUST face away from the curved door arm (Figure 1).  
HARDWARE  
FIGURE 1  
CORRECT  
INCORRECT  
9.1B Close the door. Disconnectthe trolley by  
pulling the emergency release handle.  
H13  
Straight  
Clevis Pin 5/16"x1-1/4"  
9.2B Attach the straightdoor arm to the outer  
trolley using the clevis pin (H14). Secure with  
the ring fastener (H19).  
9.3B Attach the curved door arm to the door  
bracketusing the clevis pin (H13). Secure  
with the ring fastener (H19).  
Straight  
Door  
Arm  
Door Arm  
(Groove  
facing out)  
Curved  
Door  
Arm  
Curved  
Door  
Arm  
H14  
Clevis Pin 5/16"x1"  
9.4B Bring arm sections together. Find two pairs of  
holes thatline up and join sections. Select  
holes as far apartas possible to increase  
door arm rigidity and attach using the bolts  
(H15), nuts (H20) and lock washers (H21).  
H15  
Hex Bolt 5/16"-18x7/8"  
9.5B Pull the emergency release handle toward  
the garage door opener until the trolley  
release arm is horizontal. The trolley will re-  
engage automatically when the garage door  
opener is activated.  
H19  
H14  
H19  
H21  
H19  
H20  
H21  
H20  
Lock  
Washer  
5/16" -18  
Ring Fastener  
Nut  
5/16"-18  
NOTE: Ifthe holes in the curved door arm and the  
straightdoor arm do notalign, reverse the straight  
door arm, selecttwo holes (as far apartas possible)  
and attach using bolts (H15), nuts (H20), and lock  
washers (H21). Ifthe straightdoor arm is hanging  
down too far, you may cut6 inches (15 cm) from the  
solid end.  
H15  
H13  
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Install the Door Control  
1 Install the door control  
INTRODUCTION  
HARDWARE  
Compatible with MyQ™ enabled accessories,  
see page 47. Your garage door opener is  
compatible with up to 2 MyQ™ door controls.  
NOTE: Older Chamberlain door controls and  
third party products are notcompatible.  
Screw  
6ABx1-1/2" (2)  
To preventpossible SERIOUS INJURY or DEATH from electrocution:  
Be sure power is NOT connected BEFORE installing door control.  
ConnectONLY to 12 VOLT low voltage wires.  
Screw  
6-32x1" (2)  
To preventpossible SERIOUS INJURY or DEATH from a closing garage door:  
Drywall  
Anchors (2)  
Install door control within sightofgarage door, outofreach ofchildren ata minimum heightof5 feet  
(1 5 m), and away from ALL moving parts ofdoor.  
NEVER permitchildren to operate or play with door control push buttons or remote control  
transmitters.  
Activate door ONLY when itcan be seen clearly, is properly adjusted, and there are no  
obstructions to door travel.  
ALWAYS keep garage door in sightuntil completely closed. NEVER permitanyone to cross path of  
closing garage door.  
Install the door control within sightofthe door at  
a minimum heightof5 feet(1.5 m) where small  
children cannotreach, and away from the  
moving parts ofthe door.  
NOTE: Your productmay look differentthan the  
illustrations.  
NOTE: For gang box installations itis notnecessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.  
1.1 Strip 7/16 inch (11 mm) ofinsulation from  
1.2 Connectone wire to each ofthe two screws 1.3 Mark the location ofthe bottom mounting 1.4 Install the bottom screw, allowing 1/8 inch  
one end ofthe wire and separate the wires.  
on the back ofthe door control. The wires  
can be connected to either screw.  
hole and drill a 5/32 inch (4 mm) hole.  
(3 mm) to protrude from the wall.  
Wall  
7/16"  
(11 mm)  
PRE-WIRED INSTALLATIONS: Choose  
any two wires to connect, note which wires  
are used so the correctwires are connected  
to the garage door opener in a later step.  
DRYWALL  
GANG BOX  
Drywall Anchor  
6-32x1"  
6ABx1-1-1/2"  
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Install the Door Control  
1.5 Position the bottom hole ofthe door 1.6 Liftthe push bar up and mark the top hole.  
1.7 Remove the door control from the wall 1.8 Position the bottom hole ofthe  
control over the screw and slide  
down into place.  
and drill a 5/32 inch (4 mm) hole for  
the top screw.  
door control over the screw and  
slide down into place. Attach the  
top screw.  
DRYWALL  
Drywall Anchor  
6ABx1-1/2"  
6-32x1"  
GANG BOX  
2 Wire the door control to the garage door opener  
2.1  
2.2  
2.3  
Run the white and red/white wire from the door control to  
the garage door opener. Attach the wire to the wall and  
ceiling with the staple (notapplicable for gang box or pre-  
wired installations). Do notpierce the wire with the staple  
as this may cause a shortor an open circuit.  
Strip 7/16 inch (11 mm) ofinsulation  
from the end ofthe wire near the  
garage door opener.  
Connectthe wire to the red and  
white terminals on the garage  
door opener. To insertor  
release wires from the terminal,  
push in the tab with screwdriver  
tip.  
HARDWARE  
Insulated Staple  
7/16"  
(11 mm)  
PRE-WIRED INSTALLATIONS: When wiring  
the door control to the garage door opener  
make sure you use the same wires thatare  
connected to the door control.  
Staple  
22  
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Install the Door Control  
3 Attach the warning labels  
3.1 Attach the entrapmentwarning label on the wall near the door control with tacks or staples.  
3.2 Attach the manual release/safety reverse testlabel in a visible location on the inside ofthe garage  
door.  
Install the Protector System®  
Introduction  
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS  
The safety reversing sensors must be connected and aligned correctly before the garage door  
openerwillmove in the down direction.  
The sending sensor (with an amber LED) transmits an invisible lightbeam to the receiving sensor (with a  
green LED). Ifan obstruction breaks the lightbeam while the door is closing, the door will stop and reverse  
to the full open position, and the garage door opener lights will flash 10 times.  
Be sure power is NOT connected to the garage  
door opener BEFORE installing the safety  
reversing sensor.  
To preventSERIOUS INJURY or DEATH from  
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed.  
The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the  
garage door opener lightbulb;as the lightbulb turns offthe sensor LEDs will turn offand whenever the  
garage door opener lights turn on the sensor LEDs will light. The garage door opener will notgo into the  
sleep mode until the garage door opener has completed 5 cycles upon power up.  
closing garage door:  
Correctly connectand align the safety reversing  
sensor. This required safety device MUST NOT  
be disabled.  
Install the safety reversing sensor so beam is  
NO HIGHER than 6" (15 cm) above garage  
floor.  
Invisible Light  
Beam Protection  
Area  
When installing the safety reversing sensors check the following:  
Safety Reversing Sensor  
6" (15 cm) max. above floor  
Sensors are installed inside the garage, one on either side ofthe door.  
Sensors are facing each other with the lenses aligned and the receiving sensor lens does notreceive  
directsunlight.  
Sensors are no more than 6 inches (15 cm) above the floor and the lightbeam is unobstructed.  
23  
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Install the Protector System®  
1 Install the Safety Reversing Sensors  
The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should be no more than 6 inches (15 cm) above the floor. Ifthe door track will notsupportthe sensor  
bracketa wall installation is recommended. Choose one ofthe following installations.  
OPTION A  
DOOR TRACK INSTALLATION  
HARDWARE  
1.1A Slide the curved arms ofthe sensor  
bracketaround the edge ofthe door  
track. Snap into place so thatthe  
sensor bracketis flush againstthe  
track.  
1.2A Slide the carriage bolt(H17)  
1.3A Insertthe boltthrough the hole in the sensor  
bracketand attach with the wing nut(H18). The  
lenses on both sensors should pointtoward  
each other. Make sure the lens is notobstructed  
by the sensor bracket.  
into the sloton each sensor.  
H17 (2)  
Carriage Bolt  
1/4"-20x1/2"  
H18 (2)  
Wing Nut  
1/4"-20  
no more  
than  
6 inches  
(15 cm)  
H18  
H17  
OPTION B WALL INSTALLATION  
Ifadditional clearance is needed an extension bracket(notprovided) or wood blocks can be used. Make sure each brackethas the same amountofclearance so they will align correctly.  
1.1B Position the sensor bracketagainstthe 1.2B Drill 3/16 inch pilotholes for each  
1.3B Slide the carriage bolt(H17) into  
1.4B  
Insertthe boltthrough the hole in the sensor  
bracketand attach with the wing nut(H18). The  
lenses on both sensors should pointtoward  
each other. Make sure the lens is not  
wall with the curved arms facing the  
door. Make sure there is enough  
clearance for the beam to be  
unobstructed. Mark holes.  
sensor bracketand attach the sensor  
brackets to the wall using lag screws  
(notprovided).  
the sloton each sensor.  
obstructed by the sensor bracket.  
de  
si  
In  
rage  
l
a
G
a
W
(not provided)  
(not provided)  
H18  
H17  
no more  
than  
Lens  
6 inches  
(15 cm)  
24  
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Install the Protector System®  
1 Install the Safety Reversing Sensors  
OPTION C  
FLOOR INSTALLATION  
Use an extension bracket(notprovided) or wood black to raise the sensor bracketifneeded.  
1.1C Carefully measure the position ofboth  
1.3C  
1.4C  
Slide the carriage bolt(H17)  
into the sloton each sensor.  
Insertthe boltthrough the hole in the sensor  
bracketand attach with the wing nut(H18). The  
lenses on both sensors should pointtoward  
each other. Make sure the lens is notobstructed  
by the sensor bracket.  
1.2C  
Attach the sensor brackets to the floor  
using concrete anchors (not  
provided).  
sensor brackets so they will be the same  
distance from the wall and unobstructed.  
(not provided)  
e
d
ge  
nsi  
ara  
l
W
G
H17  
a
H18  
2 Wire the Safety Reversing  
Sensors  
OPTION A  
INSTALLATION WITHOUT PRE-WIRING  
PRE-WIRED INSTALLATIONS: Ifyour garage  
already has wires installed for the safety  
reversing sensors, proceed to page 26.  
2.1A Run the wire from both sensors to the  
garage door opener. Attach the wire to  
the wall and ceiling with the staples.  
2.2A Strip 7/16 inch (11 mm) of  
insulation from each setof  
2.3A Insertthe white wires into the white terminal on  
the garage door opener. Insertthe white/black  
wires into the grey terminal on the garage door  
opener. To insertor remove the wires from the  
terminal, push in the tab with a screwdriver tip.  
wires. Separate the wires. Twist  
the white wires together. Twist  
the white/black wires together.  
HARDWARE  
Staple  
Insulated Staple  
7/16"  
(11 mm)  
25  
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Install the Protector System®  
OPTION B PRE-WIRED INSTALLATION  
2.1B Cutthe end ofthe safety  
reversing sensor wire, making  
sure there is enough wire to  
reach the pre-installed wires  
from the wall.  
2.2B Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of  
2.3B Connectthe pre-installed wires to the sensor wires with wire nuts  
making sure the colors correspond for each sensor. For example,  
the white wire would connectto the yellow wire and the white/black  
wire would connectto the purple wire.  
insulation from each end. Choose two ofthe pre-installed wires and strip 7/16  
inch (11 mm) ofinsulation from each end. Make sure thatyou choose the  
same color pre-installed wires for each sensor.  
Not Provided  
Safety reversing sensor wires  
Pre-installed  
7/16"  
(11 mm)  
wires  
Yellow  
(for example)  
White  
Pre-installed  
wires  
7/16"  
(11 mm)  
Purple  
(for example)  
White/Black  
Safety reversing sensor wires  
2.4B Atthe garage door opener, strip 7/16 inch (11 mm) ofinsulation from each end ofthe wires previously chosen for the  
2.5B Insertthe wires connected to the white safety sensor wires to the  
white terminal on the garage door opener. Insertthe wires thatare  
connected to the white/black safety sensor wires to the grey  
terminal on the garage door opener.  
safety reversing sensors. Twistthe like-colored wires together.  
Yellow  
(for example)  
Purple  
(for example)  
Yellow  
Purple  
7/16"  
(11 mm)  
To insert or remove  
the wires from the  
terminal, push in the  
tab with a screwdriver tip.  
26  
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Power  
1 Connect Power  
To avoid installation difficulties, do not activate the garage door opener at this time.  
To reduce the risk ofelectric shock, your garage door opener has a grounding type plug with a third  
grounding pin. This plug will only fitinto a grounding type outlet. Ifthe plug doesn’tfitinto your outlet,  
contacta qualified electrician to install the proper outlet.  
To preventpossible SERIOUS INJURY or  
DEATH from electrocution or fire:  
THERE ARE TWO OPTIONS FOR CONNECTING POWER:  
Be sure power is NOT connected to the  
opener, and disconnectpower to circuit  
BEFORE removing cover to establish  
permanentwiring connection.  
Garage door installation and wiring MUST  
be in compliance with ALL local electrical  
and building codes.  
NEVER use an extension cord, 2-wire  
adapter, or change plug in any way to make  
itfitoutlet. Be sure the opener is grounded.  
OPTION A  
TYPICAL WIRING  
TYPICAL WIRING  
1.1A Plug in the garage door opener into a grounded outlet.  
1.2A DO NOT run garage door opener atthis time.  
OPTION B  
PERMANENT WIRING  
If permanent wiring is required by yourlocalcode, referto the following procedure. To make a  
permanent connection through the 7/8 inch hole in the top of the motorunit (according to local  
code):  
1.1B Be sure power is NOT connected to the opener, and disconnectpower to circuit.  
1.2B Remove the garage door opener cover and setaside.  
1.3B Remove the attached green ground terminal.  
PERMANENT WIRING  
Ground Wire  
Ground Tab  
Green Ground  
Screw  
White Wire  
1.4B Cutblack and white wires and strip away 1/2 inch (1 cm) ofinsulation, 3 inch (7 5 cm) before  
Black  
Wire  
spade terminals.  
1.5B Remove the power cord from opener.  
1.6B Install a conduitor flex cable adapter to the 7/8 inch hole.  
1.7B Run wires through conduit, cutto proper length and strip insulation.  
1.8B Attach with wire nuts provided. Attach the ground wire to the green ground screw. The opener  
must be grounded.  
1.9B Properly secure wire under plastic ties so thatwire does notcome in contactwith moving parts.  
Wire Nuts  
1.10B Reinstall the cover. DO NOT run garage door opener atthis time.  
27  
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Power  
2 Ensure the Safety Reversing Sensors are aligned  
The doorwillnot close if the sensors have not been  
installed and aligned correctly.  
2.1 Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily ifthey are aligned and  
wired correctly.  
When the lightbeam is obstructed or misaligned while  
the door is closing, the door will reverse and the  
garage door opener lights will flash ten times. Ifthe  
door is already open, itwill notclose. The sensors can  
be aligned by loosening the wing nuts, aligning the  
sensors, and tightening the wing nuts.  
If the receiving sensor is in  
direct sunlight, switch it with  
sending sensor so it is on the  
opposite side of the door.  
Green LED  
Amber LED  
.
(invisible light beam)  
SENDING SENSOR  
RECEIVING SENSOR  
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:  
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:  
Make sure there is  
power to the garage  
door opener.  
Make sure the  
sensor wire is not  
shorted/broken.  
Make sure the sensor has been wired  
correctly: white wires to white terminal  
and white/black wires to grey terminal.  
Make sure the sensor wire is  
not shorted/broken.  
Make sure the sensors are aligned.  
3 Ensure the Door Control is wired correctly  
Ifthe door control has been installed and wired correctly, a message will display on the SmartControl Panel screen or the command LED on the Motion-Detecting Control Panel will blink.  
28  
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Adjustments  
INTRODUCTION  
Your garage door opener is designed with  
electronic controls to make setup and  
adjustments easy. The adjustments allow you to  
program where the door will stop in the open  
(UP) and close (DOWN) position. The  
electronic controls sense the amountofforce  
required to open and close the door. The force  
is adjusted automatically when you program  
the travel.  
Withouta properly installed safety reversal  
system, persons (particularly small children)  
could be SERIOUSLY INJURED or K LLED by a  
closing garage door.  
Incorrectadjustmentofgarage door travel  
limits will interfere with proper operation of  
safety reversal system.  
DOWN (Close)  
UP (Open)  
After ANY adjustments are made, the safety  
reversal system MUST be tested. Door  
MUST reverse on contactwith 1-1/2" (3.8  
cm) high object(or 2x4 laid flat) on floor.  
NOTE: Ifanything interferes with the door’s  
upward travel itwill stop. Ifanything interferes  
with the door’s downward travel, itwill reverse.  
ONE-PIECE DOORS ONLY  
When setting the UP travel for a one-piece  
door ensure thatthe door does notslant  
backwards when fully open (UP). Ifthe door is  
slanted backwards this will cause unnecessary  
bucking and/or jerking when the door is  
opening or closing.  
CORRECT  
To preventdamage to vehicles, be sure fully  
open door provides adequate clearance.  
To watch a shortinstructional video on how to  
program the travel on your new garage door  
opener use your smartphone to read the QR Code  
below:  
INCORRECT  
PROGRAMMING BUTTONS  
PROGRAMMING BUTTONS  
The programming buttons are located on the  
leftside panel ofthe garage door opener and  
are used to program the travel.  
UP Button  
Adjustment  
Button  
DOWN Button  
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Adjustments  
1 Program the  
Travel  
Withouta properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or K LLED by a closing garage door.  
Incorrectadjustmentofgarage door travel limits will interfere with proper operation ofsafety reversal system.  
After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contactwith 1-1/2" (3.8 cm) high object(or 2x4 laid flat) on  
floor.  
1.1 Press and hold the  
AdjustmentButton until  
the UP Button begins to  
flash and/or a beep is  
heard.  
1.2 Press and hold the UP Button until the door is in 1.3 Once the door is in the desired UP position  
1.4 Press and hold the DOWN Button until the door  
is in the desired DOWN position.  
the desired UP position.  
press and release the AdjustmentButton. The  
garage door opener lights will flash twice and  
the DOWN Button will begin to flash.  
NOTE: The UP and DOWN Buttons can be  
used to move the door up and down as needed.  
NOTE: The UP and DOWN Buttons can be  
used to move the door up and down as needed.  
1.5 Once the door is in the 1.6 Press and release the UP Button. When the  
1.7 Press and release the DOWN Button. The door  
will travel to the programmed DOWN position.  
Programming is complete.  
*
Ifthe garage door opener lights are flashing 5  
times during the steps for Program the Travel, the  
programming has timed out. Ifthe garage door  
opener lights are flashing 10 times during the steps  
for Program the Travel, the safety reversing  
sensors are misaligned or obstructed (refer to  
page 28). When the sensors are aligned and  
unobstructed, cycle the door through a complete  
up and down cycle using the remote control or the  
UP and DOWN buttons. Programming is complete.  
Ifyou are unable to operate the door up and down,  
repeatthe steps for Programming the Travel.  
desired DOWN position  
press and release the  
AdjustmentButton. The  
garage door opener  
lights will flash twice  
and the UP Button will  
begin to flash.  
door travels to the programmed UP position, the  
DOWN Button will begin to flash.  
30  
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Adjustments  
2 Test the Safety Reversal System  
2.1 With the door fully open, place a 1-1/2  
inch (3.8 cm) board (or a 2x4 laid flat) on  
the floor, centered under the garage  
door.  
2.2 Press the remote control push button to  
close the door. The door MUST reverse  
when itmakes contactwith the board.  
Ifthe door stops and does notreverse on  
the obstruction, the travel needs to be  
adjusted (refer to AdjustmentStep 1).  
Withouta properly installed safety reversal system,  
persons (particularly small children) could be  
SERIOUSLY INJURED or K LLED by a closing  
garage door.  
Repeatthe test. When the door reverses  
upon contactwith the 1-1/2 inch board,  
remove the board and open/close the  
door 3 or 4 times to testthe adjustment.  
Safety reversal system MUST be tested every  
month.  
After ANY adjustments are made, the safety  
reversal system MUST be tested. Door MUST  
reverse on contactwith 1-1/2" (3.8 cm) high  
object(or 2x4 laid flat) on the floor.  
Ifthe testcontinues to fail, call a trained  
door systems technician.  
3 Test the Protector System®  
3.1 Open the door. Place the garage door  
3.2 Press the remote control push button to  
close the door. The door will notmove  
more than an inch (2 5 cm), and the  
garage door opener lights will flash 10  
times.  
The garage door opener will notclose  
from a remote control ifthe LED in either  
safety reversing sensor is off(alerting you  
to the factthatthe sensor is misaligned or  
obstructed).  
opener carton in the path ofthe door.  
Withouta properly installed safety reversing  
sensor, persons (particularly small children) could  
be SERIOUSLY INJURED or KILLED by a closing  
garage door.  
Ifthe garage door opener closes the door  
when the safety reversing sensor is  
obstructed (and the sensors are no more  
than 6 inches [15 cm]above the floor), call  
for a trained door systems technician.  
31  
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Battery Backup  
1 Install the battery  
1.1 Unplug the garage door opener.  
1.2 Open the lightlens on the rightside panel ofthe garage door opener. Use a Phillips  
head screwdriver to remove the battery cover on the garage door opener.  
1.3 Partially insertthe battery into the battery compartmentwith the terminals facing out.  
1.4 Connectred (+) and black (-) wires from the garage door opener to the  
corresponding terminals on the battery.  
1.5 Replace the battery cover.  
1.6 Plug in the garage door opener.  
1.7 Waitfor the green Battery Status LED to startflashing before proceeding to testthe  
battery.  
To reduce the risk ofFIRE or INJURY to persons:  
DisconnectALL electric and battery power  
BEFORE performing ANY service or  
maintenance.  
Use ONLY Chamberlain part# 41A6357-1  
for replacementbattery.  
DO NOT dispose ofbattery in fire. Battery may  
explode. Check with local codes for disposal  
instructions.  
Battery  
Status LED  
2 Test the battery  
2.1  
2.2  
2.3 Plug in the garage door opener. Verify  
the battery status LED flashing green,  
indicating the battery is charging.  
Unplug the garage door  
Open and close the door using the  
remote control or door control.  
NOTE: The garage door opener may  
run slower ifthe battery is notfully  
charged. The battery will take 24 hours  
to fully charge.  
ALWAYS wear protective gloves and eye  
protection when changing the battery or working  
around the battery compartment.  
opener. The battery status LED  
will either glow solid orange  
indicating opener is operating  
on battery power or will flash  
indicating low battery power.  
NOTE: Make sure the garage  
door opener is unplugged.  
32  
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Battery Backup  
Charge the Battery  
Battery status LED  
NOTE: The Battery Status LED is mostvisible with  
the garage door opener lightoff. Battery does not  
have to be fully charged to operate the garage  
door opener.  
The battery charges when the garage door opener GREEN LED:  
is plugged into a 110Vac electrical outletthathas  
power and requires 24 hours to fully charge. A fully  
charged battery supplies 12Vdc to the garage door  
opener for one to two days ofnormal operation  
during an electrical power outage. After the  
electrical power has been restored, the battery will  
recharge within 24 hours. The battery will last  
approximately 1 to 2 years with normal usage.  
Instructions for replacementare provided with the  
battery. To obtain maximum battery life and prevent  
damage, disconnectthe battery when the garage  
door opener is unplugged for an extended period  
oftime, such as a summer or winter home.  
All systems are normal.  
A solid green LED lightindicates the battery is  
fully charged.  
Battery Status LED  
A flashing green LED indicates the battery is  
being charged.  
ORANGE LED:  
The garage door opener has lostpower and is in  
battery backup mode.  
A solid orange LED with beep, sounding  
approximately every 2 seconds, indicates the  
garage door opener is operating on battery  
power.  
A flashing orange LED with beep, sounding  
every 30 seconds, indicates the battery is low.  
NOTE: When the garage door opener is in battery  
backup mode the garage door opener lights,  
Timer-to-Close, and Remote Close features are  
unavailable.  
RED LED:  
The garage door opener's 12V battery needs to be  
replaced.  
A solid red LED with beep, sounding every 30  
seconds, indicates the 12V battery will no  
longer hold a charge and needs to be  
replaced. Replace the battery back up to  
maintain the battery backup feature.  
33  
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Operation  
IMPORTANT SAFETY INSTRUCTIONS  
To reduce the risk of SEVERE INJURY or DEATH:  
1. READ AND FOLLOW ALL WARNINGS AND NSTRUCTIONS.  
2. ALWAYS keep remote controls outofreach ofchildren. NEVER permitchildren to operate or  
play with garage door control push buttons or remote controls.  
3. ONLY activate garage door when itcan be seen clearly, itis properly adjusted, and there are  
no obstructions to door travel.  
4. ALWAYS keep garage door in sightand away from people and objects until completely  
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.  
10. Safety reversal system MUST be tested every month. Garage door MUST reverse on  
contactwith 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor. Failure to adjustthe  
garage door opener properly increases the risk ofSEVERE NJURY or DEATH.  
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 2). An improperly  
balanced door may NOT reverse when required and could resultin SEVERE INJURY or  
DEATH.  
12. ALL repairs to cables, spring assemblies and other hardware, ALL ofwhich are under  
EXTREME tension, MUST be made by a trained door systems technician.  
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.  
6. Ifpossible, use emergency release handle to disengage trolley ONLY when garage door is  
CLOSED. Use caution when using the release with the door opener. Weak or broken springs  
or unbalanced door could resultin an open door falling rapidly and/or unexpectedly and  
increasing the risk ofSEVERE INJURY or DEATH.  
7. NEVER use emergency release handle unless garage doorway is clear ofpersons and  
obstructions.  
13. ALWAYS disconnectelectric power to garage door opener BEFORE making ANY  
repairs or removing covers.  
14. This operator system is equipped with an unattended operation feature. The door could  
move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOV NG DOOR.  
15. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or  
swinging garage doors. To be enabled ONLY when operating a sectional door.  
8. NEVER use handle to pull garage door open or closed. Ifrope knotbecomes untied, you  
could fall.  
9. After ANY adjustments are made, the safety reversal system MUST be tested.  
16. SAVE THESE INSTRUCTIONS.  
34  
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Features  
Your garage door opener is equipped with features to provide you with greater control over your  
garage door operation.  
ENERGY CONSERVATION  
For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The  
sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the  
garage door opener lightbulb;as the lightbulb turns offthe sensor LEDs will turn offand whenever the  
garage door opener lights turn on the sensor LEDs will light. The garage door opener will notgo into  
the sleep mode until the garage door opener has completed 5 cycles upon power up.  
Alert2Close  
The Alert2Close feature provides a visual and an audible alertthatan unattended door is closing.  
Timer-to-Close  
The Timer-to-Close feature automatically closes the door after a specified time period thatcan be  
adjusted using the door control. Prior to the door closing there will be an audible and visual alert.  
LIGHTS  
The garage door opener lightbulbs will turn on when the opener is initially plugged in;power is  
restored after interruption, or when the garage door opener is activated. The lights will turn off  
automatically after 4-1/2 minutes. An incandescentA19 lightbulb (100 wattmaximum) or for maximum  
energy efficiency a 26W (100W equivalent) compactfluorescentlight(CFL) bulb may be used.  
MyQ™  
MyQ™ technology uses a 900MHz signal to provide two-way communication between the garage door  
opener and MyQ™ enabled accessories. Your garage door opener is compatible with up to 8 MyQ™  
accessories.  
Light Feature  
REMOTE CONTROLS AND DOOR CONTROLS (MyQ™)  
The garage door opener is equipped with an added feature;the lights will turn on when someone  
enters through the open garage door and the safety reversing sensor infrared beam is broken. For  
added control over the lightbulbs on your garage door opener, see page 37.  
Your garage door opener has already been programmed atthe factory to operate with your remote  
control, which changes with each use, randomly accessing over 100 billion new codes. Compatible with  
MyQ™ enabled accessories, see page 47.  
USING YOUR GARAGE DOOR OPENER  
The garage door opener can be activated through a wall-mounted door control, remote control,  
wireless keyless entry or MyQ™ accessory.  
When the door is closed and the garage door opener is activated the door will open. Ifthe door senses  
an obstruction or is interrupted while opening the door will stop. When the door is in any position other  
than closed and the garage door opener is activated the door will close. Ifthe garage door opener  
senses an obstruction while closing, the door will reverse. Ifthe obstruction interrupts the sensor beam  
the garage door opener lights will blink 10 times. However, you can close the door ifyou hold the button  
on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not  
affectthe opening cycle.  
NOTE: Older Chamberlain remote controls, door controls, and third party products are notcompatible.  
MyQTM  
MEMORY CAPACITY  
Accessories  
Remote Controls  
DoorControls  
Up to 8  
Up to 2 MyQ™ door controls  
Up to 1  
Keyless Entries  
THE PROTECTOR SYSTEM® (SAFETY REVERSING SENSORS)  
The safety reversing sensor mustbe connected and aligned correctly before the garage door opener  
will move in the down direction.  
When properly connected and aligned, the safety reversing sensors will detectan obstruction in the  
path ofthe infrared beam. Ifan obstruction breaks the infrared beam while the door is closing, the door  
will stop and reverse to full open position, and the opener lights will flash 10 times. Ifthe door is fully  
open, and the safety reversing sensors are notinstalled, or are misaligned, the door will notclose from  
a remote control. However, you can close the door ifyou hold the button on the door control or keyless  
entry until the door is fully closed. The safety reversing sensors do noteffectthe opening cycle.  
BATTERY BACKUP  
The battery backup system allows access in and outofyour garage, even when the power is out. When  
the garage door opener is operating on battery power, the garage door opener will run slower, the light  
will notfunction, the Battery Status LED will glow solid orange, and a beep will sound approximately  
every 2 seconds.  
35  
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Door Control  
USING THE DOOR CONTROL  
The following features are accessible through the screen using the navigation buttons on the  
Smart ControlPanelorby lifting the push baron the Motion-Detecting ControlPanel:  
LEARN A DEVICE  
Any compatible remote controls, wireless keyless entry, or MyQ™ accessories can be programmed to  
the garage door opener by accessing the menu and using the navigation buttons on the SmartControl  
Panel or by pressing the Learn button on the Motion-Detecting Control Panel.  
LOCK  
The LOCK feature is designed to preventactivation ofthe garage door opener from remote controls  
while still allowing activation from the door control and keyless entry. This feature is useful for added  
peace ofmind when the home is empty (i.e. vacation).  
TIMER-TO-CLOSE (TTC)  
DO NOT enable TTC ifoperating a one-piece door. Factory defaultis setto off. The garage door  
SYNCHRONIZE THE DOOR CONTROL  
To synchronize the door control to the garage door opener, press the push bar until the garage door  
opener activates (itmay take up to 3 presses). Testthe door control by pressing the push bar, each  
press ofthe push bar will activate the garage door opener.  
SMART CONTROL PANEL  
Push Bar  
MOTION-DETECTING CONTROL PANEL  
Push Bar  
HOLD OPEN  
Button(TTC)  
1 Minute,  
5 Minute  
Navigation  
Buttons  
and 10 Minute  
TTC LED  
LIGHT  
Button  
Motion  
Sensor  
LIGHT  
button  
opener will Beep and the lights will Flash before closing the door.  
Motion  
Sensor  
Ifthe door encounters an obstruction while closing, the garage door opener will make a second attempt  
to close the door. Ifthe obstruction has notbeen cleared after the second attempt, the garage door  
opener will reverse open, stop and W LL NOT close until the obstruction has been cleared. TTC WILL  
NOT work ifthe garage door opener is operating by battery power or ifthe safety reversing sensors are  
misaligned. This feature is NOT intended to be the primary method ofclosing the door.A keyless entry  
should be installed in the event of an accidentallock out when using this feature.  
AUTOMATIC LIGHT  
PUSH BAR  
Press the push bar to open or close the door.  
NAVIGATION BUTTONS (SMART CONTROL PANEL ONLY)  
Use the navigation buttons to make selections and program features.  
LIGHT BUTTON  
Motion Sensor  
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on  
they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated.  
Once the garage door opener is activated the lights will turn offafter the specified period oftime (the  
factory setting is 4-1/2 minutes). The LIGHT button will notcontrol the lights when the door is in motion.  
The duration ofthe lighttiming can be adjusted using the door control.  
Factory defaultis setto on. This feature automatically turns on the garage door opener lights when  
motion is sensed. The lights will come on for the setperiod oftime, then shutoff. Ifusing the garage door  
opener lightas a work lightdisable the motion sensor, otherwise the lightwill turn offautomatically ifyou  
are beyond the range ofthe sensor.  
Light Feature  
SCREEN (SMART CONTROL PANEL ONLY)  
The lights will turn on when someone enters through the open garage door and the safety reversing  
sensor infrared beam is broken.  
The screen will display the time and temperature until the menu button is pressed, and then itwill  
display the menu options. Ifthere is a problem with the garage door opener the screen will display the  
Diagnostic Code. Refer to the Troubleshooting section.  
36  
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Door Control  
Motion Detecting Control Panel Setup  
TIMER-TO-CLOSE (TTC)  
LOCK  
Activate:  
LIGHT  
MOTION SENSOR  
Activate/Deactivate:  
Slide the motion  
sensor switch ON or  
OFF.  
NOTE: DO NOT enable TTC ifoperating a one-  
piece door. TTC is to be used ONLY with  
sectional doors.  
The TTC can be turned on or offand the time  
interval can be adjusted to 1, 5, and 10 minute  
intervals. Once the TTC has been setand the  
door is open, the selected close interval will blink  
and begin to countdown to close the door.  
To change the amount of time the garage dooropenerlights willstay on:  
Press and hold the LOCK button until the garage door opener lights flash.*The time interval is indicated  
by the number offlashes.  
Press and hold the  
LOCK button for 2  
seconds. The  
command LED will  
flash as long as the  
lock feature is  
activated and your  
handheld remote  
control will notoperate  
your door atthis time.  
NUMBER OF TIMES GARAGE DOOR OPENER  
LIGHTS FLASH  
TIME THE GARAGE DOOR OPENER LIGHT  
STAYS ON  
1
1 1/2 Minutes  
2 1/2 Minutes  
3 1/2 Minutes  
4 1/2 Minutes  
Motion Sensor  
Switch  
2
Activate: Press and hold the ON button until  
one ofthe TTC LEDs lightup.  
3
Then press the ON button again to cycle through  
the time interval options (the corresponding TTC  
LED will lightfor each time interval). The garage  
door opener lightbulbs will blink as  
confirmation.  
Deactivate:Press and hold the OFF button until  
all TTC LEDs turn offand a beep is heard from  
the motor unit.  
4
Deactivate:  
To cycle through the time intervals repeatthe step above.  
Press and hold the  
LOCK button again for  
2 seconds. The  
command LED will  
stop flashing and  
normal operation will  
resume.  
LIGHT FEATURE  
Deactivate:  
Motion  
Sensor  
Press and hold the LIGHT button until the garage door opener lights turn on, then offagain.*  
Activate:  
Startwith the garage door opener lights on. Press and hold the LIGHT button until the garage door  
opener lights turn off, then on again.*  
NOTE: Ifthe command LED is continuously blinking, the LOCK feature needs to be deactivated.  
Temporarily hold dooropen (suspend TTC):  
Press and release the HOLD OPEN button.  
Press the HOLD OPEN button again to resume  
normal TTC operation.  
Command  
LED  
Command LED  
ON (TTC)  
1 Minute,  
LOCK  
Button  
LOCK Button  
LIGHT Button  
5 Minute  
and 10  
Minute  
OFF (TTC)  
TTC LED  
HOLD OPEN  
* Approximately 10 seconds  
37  
(TTC)  
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Door Control  
Smart Control Panel Setup  
The features on the door control can be programmed through a series ofmenus on the screen and the navigation buttons. Refer to the descriptions below.  
SCREEN  
FEATURES  
SETTINGS  
Press the navigation button below "MENU" to view the Features menu.  
The main screen displays the time, temperature, and current  
battery charge (ifapplicable).  
Press the navigation button below the down arrow till you see  
TEMPERATURE to view the Settings menu.  
TEMPERATURE: Display the temperature in Fahrenheitor  
Celsius and show/hide the temperature.  
CLOCK SETUP: Setthe time, choose 12 or 24 hour clock and  
show/hide clock.  
Navigation Buttons  
TTC SETTINGS (forsectionaldoors ONLY):  
LANGUAGE:Selecta language. (English, French or  
Spanish).  
Setthe Timer-to-Close feature off/on and setthe time interval before  
door closes. NOTE: DO NOT enable TTC ifoperating a one-piece  
door. TTC is to be used ONLY with sectional doors.  
LIGHT SETTINGS: Setduration for garage door opener light  
to stay on after operation, selectable range of1-1/2 to 4-1/2  
minutes. Turn the Motion sensor off/on, and turn the entry light  
feature off/on.  
LOCK: Enable/disable lock.  
PROGRAM: Add remote controls, MyQ™ devices, an extra remote  
button to control your garage door opener lights, or a keyless entry.  
CONTRAST:Adjustthe contrastofthe screen.  
To program a remote control or keyless entry to the garage door opener using the door control see page 39.  
38  
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Remote Control  
Yourremote controlhas been programmed at the factory to operate with yourgarage dooropener.  
Older Chamberlain remote controls are NOT compatible, see page 47 for compatible accessories. Programming can be done through the door control or the learn button the garage door opener. To  
program additional accessories refer to the instructions provided with the accessory or visitwww.chamberlain.com. Ifyour vehicle is equipped with a Homelink®, you may require an external adapter  
depending on the make, model, and year ofyour vehicle. Visitwww.homelink.com for additional information.  
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE MOTION-DETECTING CONTROL PANEL  
1
Press the LEARN button on the  
door control to enter  
Programming Mode.  
The command LED  
will flash once.  
2
Press the LEARN button  
again, the LED will flash  
once.  
The command LED will  
flash once again.  
3
Remote Control:  
Press the button on the remote control thatyou wish to operate your garage  
door.  
Keyless Entry:  
Enter a 4-digitpersonal identification number (PIN) ofyour choice on the  
keyless entry keypad. Then press the ENTER button.  
OR  
The garage door opener lights will flash (or two clicks will be heard) when the  
code has been programmed. Repeatthe steps for programming additional  
remote controls or keyless entry devices.  
?
?
?
?
PIN  
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE SMART CONTROL PANEL  
1
Press the navigation button  
below "MENU" to view the  
Features menu.  
2
Use the navigation buttons  
to scroll to "PROGRAM".  
3
Select"REMOTE" or  
"KEYPAD" to program from  
the program menu.  
4
Remote Control:  
Press the button on the remote control thatyou wish to operate your  
garage door.  
Press  
to continue.  
Press  
to continue.  
Keyless Entry:  
Enter a 4-digitpersonal identification number (PIN) ofyour choice on  
the keyless entry keypad. Then press the ENTER button.  
OR  
TO REMOTE  
The garage door opener lights will flash (or two clicks will be heard) when  
the code has been programmed.  
Repeatthe steps for programming additional remote controls or keyless  
entry devices. Ifprogramming is unsuccessful, program the remote using  
the learn button.  
?
?
?
?
PIN  
39  
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Remote Control  
PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON  
1
Locate the Learn Button.  
2
Press and immediately release the Learn button. The  
Learn LED will glow steady for 30 seconds. Within 30  
seconds...  
3
Press and hold the button on the remote control thatyou  
wish to use.  
Release the button when the garage door opener lights  
blink or two clicks are heard.  
LEARN  
Button  
LEARN  
LED  
When replacing the lightlens cover, ensure the antenna wires are handing straightdown.  
To Erase the Memory  
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES  
1
Press and hold the learn button on garage door opener until the learn LED goes out  
(approximately 6 seconds). All remote control and keyless entry codes are now erased.  
Reprogram any accessory you wish to use.  
ERASE ALL DEVICES (Including MyQ™ enabled accessories)  
1
Press and hold the learn button on garage door opener until the learn LED goes out  
(approximately 6 seconds).  
2
Immediately press and hold the learn button again until the learn LED goes out. All codes are now  
erased.  
Reprogram any accessory you wish to use.  
40  
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To Open the Door Manually  
DISCONNECT THE TROLLEY  
1 The door should be fully closed ifpossible.  
2 Pull down on the emergency release handle so the trolley release arm  
snaps to the vertical position. The door can now be raised and  
lowered as often as necessary.  
To preventpossible SERIOUS INJURY or DEATH from  
a falling garage door:  
Ifpossible, use emergency release handle to  
disengage trolley ONLY when garage door is  
CLOSED. Weak or broken springs or unbalanced  
door could resultin an open door falling rapidly  
and/or unexpectedly.  
NEVER use emergency release handle unless  
garage doorway is clear ofpersons and  
obstructions.  
NEVER use handle to pull door open or closed. If  
rope knotbecomes untied, you could fall.  
N
O
T
I
C
E
RECONNECT THE TROLLEY  
1
Pull the emergency release handle toward the garage door opener  
so the trolley release arm snaps to the horizontal position.  
The trolley will reconnecton the nextUP or DOWN operation, either  
manually or by using the door control or remote control.  
E
C
I
T
O
N
41  
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Maintenance  
Maintenance Schedule  
EVERY MONTH  
THE REMOTE CONTROL BATTERY  
Manually operate door. Ifitis unbalanced or binding, call a trained door systems technician.  
Check to be sure door opens and closes fully. Adjustifnecessary, see page 29.  
Testthe safety reversal system. Adjustifnecessary, see page 29.  
EVERY YEAR  
To preventpossible SERIOUS NJURY or DEATH:  
• NEVER allow small children near batteries.  
• Ifbattery is swallowed, immediately notify doctor.  
To reduce risk offire, explosion or chemical burn:  
• Replace ONLY with 3V2032 coin batteries.  
Oil door rollers, bearings and hinges. The garage door opener does notrequire additional  
lubrication. Do notgrease the door tracks.  
Testthe battery backup and consider replacing the battery to ensure the garage door opener will  
operate during an electrical power outage, see page 32 to testthe battery backup.  
• DO NOT recharge, disassemble, heatabove 212°F (100°C) or incinerate.  
NOTICE:To complywith FCC and/orIndustry Canada (IC)rules, adjustmentor modificationsofthis transceiverare prohibited. THERE  
ARE NOUSER SERVICEABLE PARTS. Any changes ormod fications not expressly approved by the partyresponsible for compliance  
could void the user'sauthorityto operate the equipment.  
The 3V2032 lithium battery should produce power for up to 5  
years. Ifthe battery is low, the remote control’s LED will notflash  
when the button is pressed.  
Thisdevice compliesw th Part15 ofthe FCC rules and IC RSS-210. Operation issubject to the following two cond tions:(1)this device  
may notcause harmful interference, and (2)this device mustaccept any interference received, including interference thatmay cause  
undesired operation.  
ThisClassBdigitalapparatuscomp ieswith Canadian ICES-003.  
To replace battery, pry open the case firstin the middle (1), then  
ateach side (2 and 3) with the visor clip.  
Replace the batteries with only 3V2032 coin cell batteries. Insert  
battery positive side up. Dispose ofold batteries properly.  
3
AVIS:Lesrèglesde la FCC et/ou d’Industrie Canada (IC)interdisenttoutajustementou toute modification de ce récepteur. IL N’EXISTE  
AUCUNEPIÈCESUSCEPTIBLED’ÊTREENTRETENUEPAR L’UTILISATEUR. Toutchangementou toute mod fication non  
expressémentapprouvé parla partie responsablede la conformité peutavoirpourrésultatd'annulerl'autorité de l'utiisateurde faire  
fonctionnerl'équipement.  
Cetappare lestconforme auxdispositionsde la partie 15 du règlementde la FCC etde l'norme IC RSS-210. Son utlisation estassujettie  
auxdeuxconditoinssuivantes:(1)ce dispositfne peutcauserdesinterférencesnuisibles, et(2)ce dispostifdoitacceptertoute  
interférence recue, ycomprisune interférence pouvantcauserun fonctionnementnon souha té.  
1
2
Cetappare lnumerique de la classe Bestconforme a la norme NMB-003 du Canada.  
42  
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Troubleshooting  
Diagnostic Chart  
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.  
SYMPTOM  
SOLUTION  
DIAGNOSTIC CODE  
Up Arrow  
Flash(es)  
Down Arrow  
Flash(es)  
1
1
2
3
4
The garage door opener will notclose and the light  
bulbs flash.  
Safety sensors are notinstalled, connected, or wires may be cut. Inspectsensor wires for a  
disconnected or cutwire.  
1
1
1
The garage door opener will notclose and the light  
bulbs flash.  
There is a shortor reversed wire for the safety sensors. Inspectsafety sensor wire atall staple and  
connection points, replace wire or correctas needed  
The door control will notfunction.  
The wires for the door control are shorted or the door control is faulty. Inspectsafety sensor wire atall  
staple points and connection points and replace wire or correctas needed.  
The garage door opener will notclose and the light  
bulbs flash.  
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both  
LEDs are steady and notflickering. Make sure nothing is hanging or mounted on the door thatwould  
interruptthe sensor’s path while closing.  
1
5
Door moves 6-8" stops or reverses.  
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door  
lock, correctas needed. Check wiring connections attravel module and atthe logic board. Replace  
travel module ifnecessary.  
No movement, only a single click.  
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door  
lock, correctas needed. Replace logic board ifnecessary.  
Opener hums for 1-2 seconds no movement.  
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door  
lock, correctas needed. Replace motor ifnecessary.  
1
2
3
3
6
1-5  
2
Door coasts after ithas come to a complete stop.  
No movement, or sound.  
Program travel to coasting position or have door balanced by a trained door systems technician.  
Replace logic board.  
Unable to setthe travel or retain position.  
The battery status LED is constantly flashing green.  
Check travel module for proper assembly, replace ifnecessary.  
Battery backup charging circuiterror, replace the logic board.  
3
43  
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Troubleshooting  
SYMPTOM  
SOLUTION  
DIAGNOSTIC CODE  
Up Arrow  
Flash(es)  
Down Arrow  
Flash(es)  
4
1-4  
Door is moving stops or reverses.  
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock,  
correctas needed. Ifthe door is binding or sticking contacta trained door systems technician. Ifdoor is not  
binding or sticking attemptto reprogram travel (refer to page 29).  
4
4
5
6
Opener runs approximately 6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if  
necessary.  
The garage door opener will notclose and the light Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs  
bulbs flash.  
are steady and notflickering. Make sure nothing is hanging or mounted on the door thatwould interrupt  
the sensor’s path while closing.  
The garage dooropenercan beep forseveralreasons:  
My garage dooropenerlight(s) willnot turn off when the dooris open:  
The garage door opener is equipped with a feature thatturns the lighton when the safety reversing sensors  
have been obstructed or when the motion sensor on the door control detects movementin the garage. These  
features can be disabled using the door control, see page 35.  
Operating on battery power or the 12 Vdc battery needs to be replaced, see page 32.  
Garage door opener has been activated through a device or feature such as Timer-to-  
Close or garage door monitor, see page 35.  
My remote controlwillnot activate the garage door:  
My neighbor’s remote controlopens my garage door:  
Verify the lock feature is notactivated on the door control.  
Reprogram the remote control.  
Ifthe remote control will still notactivate the door check the diagnostic codes to ensure  
the garage door opener is working properly.  
Erase the memory from your garage door opener and reprogram the remote control(s).  
The LEDs on the doorcontrolblink:  
Ifyou have a SmartControl Panel installed and the TTC is setto a custom time, press the ON button on the  
Premium Motion-Detecting Control Panel to setthe time properly.  
My doorwillnot close and the light bulbs blink on my motorunit:  
My vehicle's Homelink® is not programming to my garage dooropener:  
Depending on the make, model, and year ofyour vehicle an external adapter may be required. Visit  
The safety reversing sensor mustbe connected and aligned correctly before the garage  
door opener will move in the down direction.  
Verify the safety sensors are properly installed, aligned and free ofany obstructions.  
44  
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Repair Parts  
Rail Assembly Parts  
2
Installation Parts  
2
3
1
DESCRIPTION  
PART NUMBER  
41A5250  
DESCRIPTION  
PART NUMBER  
178B35  
1
2
3
4
5
6
Belt  
1
2
Curved Door Arm  
NO  
TICE  
Pulley  
144C56  
Door Bracket with Clevis  
Pin and Fastener  
41A5047-1  
Master Link  
Rail  
4A1008  
11  
3
3
4
Emergency Release Rope  
and Handle  
41A2828  
1
41A5665-2  
41C5141-1  
12D598-1  
Trolley Assembly  
"U" Bracket  
Not Shown  
Wear Pads  
Hardware Bag  
Owner's Manual  
4
Header Bracket with Clevis  
Pin and Fastener  
41A5047-2  
7
4
5
6
7
Remote Control Visor Clip  
Safety Sensor Bracket  
29B137  
41A5266-1  
41A5034  
6
183A163  
41A5257-10  
114A4242  
5
Safety Sensor Kit  
6
Receiving and sending  
sensors with 3 feet (.9 m)  
2-conductor wire  
9
5
8
9
Straight Door Arm  
178B34  
41B5141-1  
10A20  
Accessories  
8
White and Red/White Wire  
1
DESCRIPTION  
PART NUMBER  
10 3V2030 Lithium Battery  
11 Hanging Brackets  
2
1
Motion-Detecting  
Control Panel  
41A7327-1  
12B776  
10  
3
®
2
3
Smart Control Panel  
Remote Control  
41A7305-1  
953ESTD  
45  
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Repair Parts  
Garage Door Opener Parts  
DESCRIPTION  
PART NUMBER  
1
2
3
Sprocketand SprocketCover  
with Screws  
41C589-2  
1
10  
End Panel with labels, battery  
cover and lightsocket  
41D7638  
LightLens  
Model WD962KEV/KPEV  
Model HD920EV  
Model 349544  
41D7570  
41D7572  
41D7571  
5
3
2
11  
8
9
4
5
6
LightSocket  
Transformer  
41C279  
7
3
41A7635  
4
12  
Cover  
4
Model WD962KEV/KPEV  
Model HD920EV  
Model 349544  
41A7620-6  
41A7620-3  
41A7620  
7
8
Motor and Travel Module  
41D1739-1  
41D7639  
End Panel with all labels and  
lightsocket  
6
9
Receiver Logic Board  
45DCT  
41B135-1  
41B7611  
10 Line Cord  
11 Filter Board with Screws  
12 Travel Module  
Not Shown  
41A7114-7  
Wire Harness with Screws  
41B7418  
46  
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Accessories  
7702CB  
Outside Quick Release:  
41A5281  
PILCEV  
Extension Brackets:  
CLSS1  
System Surge Protector:  
953EV  
Remote Control:  
Required for a garage with NO  
access door.  
(Optional) For safety reversing  
sensor installation onto the wall or  
floor.  
The Garage Door Opener  
Surge Protector is designed to  
protectChamberlain garage  
door openers againstdamage  
from lightning and power  
surges. Easy to install.  
Works with ALL Chamberlain openers from  
1993-present. MyQ™ compatible. Includes  
visor clip.  
8808CB  
8810CB  
MyQ™ Remote Light Control:  
AGDMEV  
MyQ™ Garage DoorMonitor: 956EV  
Keychain Remote Control:  
8 Foot (2.4 m) RailExtension:  
To allow an 8 foot(2.4 m) door to  
open fully.  
Control home lighting and garage  
doors with one remote. For use with  
plug-in lamps. Synchronize to work  
with MyQ™ compatible garage  
door openers and remote controls.  
Monitor open/closed status for  
up to 4 MyQ™ compatible  
garage door openers and  
close them from anywhere in  
the home.  
Works with ALL Chamberlain openers from  
1993-present. MyQ™ compatible. With key  
ring.  
10 Foot (3 m) RailExtension: CLLP1  
LaserParking Assistant:  
41A6357-1  
Standby PowerSystem  
Battery:  
Provides backup power to the  
garage door opener.  
940EV  
Wireless Keypad:  
To allow a 10 foot(3 m) door to  
open fully.  
Park in the rightspotevery time!A  
laser beam is activated by your  
garage door opener and projected  
on to the dashboard ofyour vehicle  
to guide perfectparking.  
For use outside ofthe home to enable  
access to the garage using a 4-digitPIN.  
Works with ALL Chamberlain openers from  
1993-present. MyQ™ compatible.  
47  
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Warranty  
CHAMBERLAIN® FIVE YEAR LIMITED WARRANTY  
LIFETIME MOTOR AND BELT LIMITED WARRANTY  
ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP SYSTEM  
®
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is  
free from defects in materials and/or workmanship for a period of five years from the date of purchase, except that the motor and belt are warranted to be free from  
defects in materials and/or workmanship for the lifetime of the product while you own your residence, and the Battery Backup System is warranted to be free from  
defects in materials and/or workmanship for a period of one year from the date of purchase. The proper operation of this product is dependent on your compliance  
with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty  
in its entirety.  
Contact Information  
For installation and service information call:  
f, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling  
this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to  
our service center for warranty repair. Please include a brief description of the problem and a dated proof- of-purchase receipt with any product returned for  
warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty,  
will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-  
rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component .]  
1-800-528-9131  
Before calling, please have the model number ofthe garage  
door opener. Ifyou are calling abouta Troubleshooting issue,  
itis recommended thatyou have access to your garage door  
opener while calling. Ifyou are ordering a repair partplease  
have the following information:partnumber, partname, and  
model number.  
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE  
FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow  
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER  
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE,  
MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS  
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G.,  
BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED  
WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING  
BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT  
COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,  
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL  
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF  
THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE  
SALE OF THIS PRODUCT.  
Address repair parts orders to:  
The Chamberlain Group, Inc.  
6050 S. Country Club Road  
Tucson, AZ 85706  
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This  
limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.  
©2012, The Chamberlain Group, Inc.  
All Rights Reserved  
114A4242F  
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