CONTENTS
Preparation. . . . . . . . . . . . . . . .2-5
Assembly . . . . . . . . . . . . . . . .6-10
Installation . . . . . . . . . . . . . . 11-20
Install the Door Control. . . . . . 21-23
Install the Protector System® . . 23-26
Power. . . . . . . . . . . . . . . . . . 27-28
Adjustments . . . . . . . . . . . . . 29-31
Battery Backup. . . . . . . . . . . . 32-33
Operation . . . . . . . . . . . . . . . . . 34
Features . . . . . . . . . . . . . . . . . . 35
Door Control . . . . . . . . . . . . . 36-38
Remote Control . . . . . . . . . . . 39-40
To Erase the Memory . . . . . . . . . 40
To Open the Door Manually . . . . . 41
Maintenance . . . . . . . . . . . . . . . 42
Troubleshooting. . . . . . . . . . . 43-44
Repair Parts . . . . . . . . . . . . . 45-46
Accessories. . . . . . . . . . . . . . . . 47
Warranty. . . . . . . . . . . . . . . . . . 48
Belt Drive Battery Backup Garage Door Opener
Models
HD920EV • 349544 • WD962KEV • WD962KPEV
FOR RESIDENTIAL USE ONLY
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System® is connected and properly
aligned.
■ Periodic checks of the garage door opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your garage door opener.
■ This garage door opener is compatible with MyQ™ and Security✚2.0™ accessories.
■ DO NOT enable the Timer-to-Close feature if you are installing the garage door opener
on a one-piece door. The Timer-to-Close is to be used ONLY with sectional doors.
Write down the following information for
future reference:
Model Number:
.
Serial Number:
Date of Purchase:
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
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Preparation
üAdditional items you may need:
Survey your garage area to see ifyou will need
any ofthe following items:
Tools Needed
(2) 2X4 PIECES OF WOOD
q
May be used to fasten the header bracketto
the structural supports. Also used to position
the garage door opener during installation
and for testing the safety reversing sensors.
SUPPORT BRACKET AND FASTENING
HARDWARE
Mustbe used ifyou have a finished ceiling in
your garage.
q
q
EXTENSION BRACKETS (MODEL
41A5281) OR WOOD BLOCKS
5/32
3/16
5/16
Depending upon garage construction,
extension brackets or wood blocks may be
needed to install the safety reversing sensor.
2
1
FASTENING HARDWARE
q
Alternate floor mounting ofthe safety
reversing sensor will require hardware not
provided.
1/2
5/8
OUTSIDE QUICK RELEASE
(MODEL 7702CB)
1/4
q
q
q
9/16
7/16
Required for a garage with NO access door.
DOOR REINFORCEMENT
Required ifyou have a lightweightsteel,
aluminum, fiberglass or glass panel door.
7/16
RAIL EXTENSION KIT
Required ifyour garage door is more than 7
feet(2.13 m) high.
3
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Preparation
Carton Inventory
Your garage door opener is packaged in one carton which contains the motor unitand all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your
model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are notincluded in this manual. Ifanything is missing, carefully
check the packing material. Parts may be stuck in the foam. Hardware for assembly and installation is shown on the nextpage. Save the carton and packing material until the installation and adjustmentis
complete. The images throughoutthis manual are for reference only and your productmay look different.
A
A. Header bracket
B. Pulley
C. Door bracket
D. Curved door arm
E. Straight door arm
B
F
(Packaged inside rail section)
F. Trolley
C
OR
D
NOTE: Be sure to assemble the trolley
before sliding onto rail.
M
E
G. Emergency release rope and handle
H. Rail (1 front and 4 center sections)
I. Hanging brackets (2)
(Packaged inside rail section)
J. Garage door opener
K. Sprocket cover and screws
L. “U” bracket
G
N
H
K
M. Belt
L
N. Door control (Motion-Detecting Control
®
Panel or Smart Control Panel )
O. Remote control
P. The Protector System
®
I
Safety reversing sensors with 2 conductor
white and white/black wire attached:
Sending Sensor (1), Receiving Sensor (1),
and Safety Sensor Brackets (2)
P
NOT SHOWN
J
White and red/white wire
Owner's manual
O
4
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Preparation
Carton Inventory
ASSEMBLY HARDWARE
INSTALLATION HARDWARE
H11
Lag Screw 5/16"-9x1-5/8" (2)
H2
Bolt
H3
Bolt
H10
Lag Screw 5/16"-18x1-7/8" (2)
H19
Ring Fastener (3)
1/4"-20x1-3/4" (2)
H14
Clevis Pin 5/16"x1"
H13
Clevis Pin 5/16"x1-1/4"
H12
Clevis Pin 5/16"x1-1/2"
H1
Threaded
Shaft
with
H8
Spring
Trolley Nut
H5
Master Link
H16
Self-Threading Screw
1/4"-14x5/8" (2)
H15
Hex Bolt 5/16"-18x7/8" (4)
H17
Carriage Bolt 1/4"-20x1/2" (2)
H18
Wing Nut 1/4"-20 (2)
H4
Lock Nut 1/4"-20 (2)
H20
Nut 5/16"-18 (8)
H21
Lock Washer 5/16"-18 (7)
H9
Hex Screw #8x3/8" (3)
(packed with the
sprocket cover)
DOOR CONTROL HARDWARE
H6
Nut 3/8"
H7
Lock Washer 3/8"
Screw 6-32x1" (2)
Screw 6ABx1-1/2" (2)
Insulated
Staples
Drywall Anchors (2)
5
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Assembly
1 Assemble the rail and trolley
To avoid installation difficulties, do not run the
garage dooropeneruntilinstructed to do so.
To garage
door opener
Outer Trolley
To prevent NJURY from pinching, keep hands
and fingers away from the joints while assembling
the rail.
1.1 Assemble the trolley by sliding the inner
trolley into the outer trolley.
1.2 Carefully remove the straightdoor arm
and hanging brackets packaged inside the
frontrail.
Inner Trolley
Trolley
1.3 Align the rails on a flatsurface as shown.
The frontrail has a cutoutwindow near
the end. Make sure thatthe larger hole on
the frontrail is facing up.
1.4 Slide the tapered end ofeach rail section
into the larger end ofthe rail section in
frontofit. The tabs along the side will lock
in place. All holes in the rail sections
should face up.
1.5 Inserta screwdriver into the hole shown
(this will temporarily keep the trolley from
sliding offthe end ofthe rail).
1.6 Check to make sure thatthe 4 plastic wear
pads are inside the inner trolley. Ifthey are
missing check all the packing material and
snap them back into place.
Wear Pads
1.7 Slide the trolley along the rail toward the
screwdriver as shown.
6
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Assembly
2 Fasten the rail to the garage door opener
Bolts
NOTE: ONLY use the bolts removed from the
garage door opener. Place the garage door
opener on the packing material to prevent
scratching.
To avoid SERIOUS damage to garage door
opener, use ONLY those bolts/fasteners
mounted in the top ofthe opener.
“U” Bracket
H2
2.1 Insertthe bolt(H2) into the hole on the
back end ofthe rail as shown. Tighten
securely with the lock nut(H4). Do not
overtighten.
HARDWARE
Cover
Protection
Bolt Hole
2.2 Remove the two bolts from the top ofthe
garage door opener.
2.3 Place the “U” bracket, flatside down onto
the garage door opener and align the
brackethole with the boltholes. Fasten the
“U” bracketwith the previously removed
bolts.
H2
Bolt 1/4"-20x1-3/4"
(Mounted in the
garage door opener)
H4
SLIDE RAIL TO
STOPS ON TOP AND
SIDES
Lock Nut 1/4"-20
H4
2.4 Prop up the end ofthe rail on the carton to
help align itwith the “U” bracket.
2.5 Slide the rail onto the “U” bracket, until it
reaches all the stops on the top and sides
ofthe “U” bracket.
Carton
7
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Assembly
3 Install the pulley
HARDWARE
H3
H2
Bolt
Bolt 1/4"-20x1-3/4"
3.1 Lay the beltbeside the rail, as shown.
Grasp the end with the hooked trolley
connector and pass approximately 12" (30
cm) ofbeltthrough the window. Keep the
ribbed side toward the rail, and allow itto
hang.
H2
Screwdriver
Rail
3.2 Remove the tape from the pulley. The
center should be greased, ifnot, regrease
the center ofthe pulley.
H3
3.3 Insertthe pulley into the window ofthe
Pulley
frontrail.
3.4 Insertthe bolt(H3) into the rail and pulley.
Tighten securely with the lock washer (H7)
and nut(H6).
H7
H6
3.5 Rotate the pulley to be sure itspins freely.
Trolley
Connector
3.6 Insertthe bolt(H2) into the hole shown
H4
H6
H4
and fasten with the lock nut(H4).
Nut 3/8"
Lock Nut 1/4"-20
H7
Lock Washer 3/8"
8
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Assembly
4 Install the belt
4.1 Pull the beltaround the pulley and toward
the trolley. The ribbed side mustcontact
the pulley.
HARDWARE
H1
H5
Master Link
Threaded Shaft
with
4.2 Hook the trolley connector into the
H8
retaining sloton the trolley as shown.
Spring
Trolley Nut
4.3 With the trolley againstthe screwdriver,
dispense the remainder ofthe beltalong
the rail length toward the motor unitand
around the sprocket. The sprocketteeth
mustengage the belt.
4.4 Check to make sure the beltis nottwisted.
Connectthe trolley threaded shaft(H1)
with the master link (H5).
Sprocket
•
Push pins ofmaster link bar through
holes in end ofbeltand trolley threaded
shaft(H1).
•
•
Push master link cap over pins and past
pin notches.
Slide clip-on spring over cap and onto
pin notches until both pins are securely
locked in place.
H5
4.5 Remove the spring trolley nut(H8) from
the threaded shaft(H1).
4.6 Insertthe trolley threaded shaft(H1)
through the hole in the trolley.
H5
H1
9
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Assembly
5 Tighten the belt and install the sprocket cover
5.1 By hand, thread the spring trolley nuton the
threaded shaft(H8) until itis finger tight
againstthe trolley. Do notuse any tools.
Remove the screwdriver.
5.2 Inserta flathead screwdriver tip into one
ofthe nutring slots and brace itfirmly
againstthe trolley.
To avoid possible SERIOUS NJURY to finger from moving garage door opener:
Nut ring slot
•
•
ALWAYS keep hand clear ofsprocketwhile operating opener.
Securely attach sprocketcover BEFORE operating.
(to motor unit)
HARDWARE
H8
H9 (3)
Hex Screw #8x3/8"
Spring Trolley Nut
(Packed with the
sprocket cover)
H8
5.3 Tighten the spring trolley nutwith an adjustable wrench or a 7/16" open end wrench abouta quarter turn until the spring releases and snaps the
5.4 Position the sprocketcover over the garage
nutring againstthe trolley. This sets the spring to optimum belttension.
door opener sprocketand attach with hex
screws (H9).
Nut Ring
Nut Ring
H9
AFTER
1-1/4"
(3.18 cm)
BEFORE
1"
(2.5 cm)
10
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Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
9. Install wall-mounted garage door control:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and lubricated garage door. An
improperly balanced door may NOT reverse when required and could resultin SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained
door systems technician BEFORE installing opener.
•
•
•
within sightofthe garage door.
outofreach ofchildren atminimum heightof5 feet(1.5 m).
away from ALL moving parts ofthe door.
10. Place entrapmentwarning label on wall nextto garage door control.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing
opener to avoid entanglement.
5. Install garage door opener 7 feet(2.13 m) or more above floor.
6. Mountthe emergency release within reach, butatleast6 feet(1.83 m) above the floor and
avoiding contactwith vehicles to avoid accidental release.
7. NEVER connectgarage door opener to power source until instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could
be caughtin garage door or opener mechanisms.
11. Place manual release/safety reverse testlabel in plain view on inside ofgarage door.
12. Upon completion ofinstallation, testsafety reversal system. Door MUST reverse on contact
with a 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL NJURY or DEATH from electrocution, disconnectALL
electric and battery power BEFORE performing any service or maintenance.
14. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or swinging
garage doors. To be enabled ONLY when operating a sectional door.
11
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Installation
Installation procedures vary according to garage door types. Follow the instructions which apply to your
door.
1 Determine the header bracket
OPTIONAL
CEILING
Unfinished
Ceiling
location
1.1 Close the door and mark the inside vertical centerline ofthe garage door.
1.2 Extend the line onto the header wall above the door.
MOUNT FOR
HEADER
BRACKET
Header Wall
2x4
You can fasten the headerbracket within 4 feet (1.22 m) of the left orright of the door
centeronly if a torsion spring orcenterbearing plate is in the way; oryou can attach it to
the ceiling when clearance is minimal. (It may be mounted on the wallupside down if
necessary, to gain approximately 1/2" (1 cm).
Vertical Centerline
of Garage Door
Structural
Supports
2x4
To preventpossible SERIOUS INJURY or
DEATH:
Ifyou need to install the header bracketon a 2x4 (on wall or ceiling), use lag screws (not
provided) to securely fasten the 2x4 to structural supports.
•
Header bracketMUST be RIGIDLY
fastened to structural supporton header
wall or ceiling, otherwise garage door might
NOT reverse when required. DO NOT
install header bracketover drywall.
1.3 Open your door to the highestpointoftravel as shown. Draw an intersecting horizontal line on
the header wall 2" (5 cm) above the high point.
Level
(Optional)
•
•
2" (5 cm) above the high pointfor sectional door and one-piece door with track.
•
•
Concrete anchors MUST be used if
mounting header bracketor 2x4 into
masonry.
NEVER try to loosen, move or adjust
garage door, springs, cables, pulleys,
brackets, or their hardware, ALL ofwhich
are under EXTREME tension.
8" (20 cm) above the high pointfor one-piece door withouttrack. This heightwill provide travel
clearance for the top edge ofthe door. NOTE: Ifthe total number ofinches exceeds the height
available in your garage, use the maximum heightpossible, or refer to page 13 for ceiling
installation.
Header Wall
8" (20 cm)
Header Wall
Header Wall
2" (5 cm)
Header Wall
8" (20 cm)
•
ALWAYS call a trained door systems
technician ifgarage door binds, sticks, or is
outofbalance. An unbalanced garage
door mightNOT reverse when required.
2" (5 cm)
Highest
Point of
Travel
Door
Track
Track
Highest
Point of
Travel
Door
Door
Highest Point
of Travel
Highest Point
of Travel
Jamb
Hardware
Door
Pivot
One-piece door without track:
jamb hardware
One-piece door without track:
pivot hardware
Sectional door with
curved track
One-piece door with
horizontal track
12
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Installation
2 Install the Header Bracket
You can attach the header bracketeither to the
wall above the garage door, or to the ceiling.
Follow the instructions which will work bestfor
your particular requirements. Do not installthe
headerbracket overdrywall. If installing into
masonry, use concrete anchors (not provided).
OPTION A WALL INSTALLATION
Vertical
Centerline of
Garage Door
(Header Wall)
2x4 Structural
Support
2.1A Center the bracketon the vertical
centerline with the bottom edge ofthe
bracketon the horizontal line as shown
(with the arrow pointing toward the
ceiling).
Wall Mount
Header
Bracket
H11
Door Spring
2.2A Mark the vertical setofbracketholes (do
notuse the holes designated for ceiling
mount). Drill 3/16" pilotholes and fasten
the bracketsecurely to a structural
supportwith the hardware provided
(H11).
UP
HARDWARE
Horizontal
Line
H11 (2)
Lag Screw
5/16"-9x1-5/8"
Highest Point of
Garage Door
Travel
Optional
Mounting
Holes
(Garage Door)
OPTION B CEILING INSTALLATION
2.1B Extend the vertical centerline onto the
ceiling as shown.
Header
Bracket
(Finished Ceiling)
2.2B Center the bracketon the vertical mark,
no more than 6" (15 cm) from the wall.
Make sure the arrow is pointing away
from the wall. The bracketcan be
mounted flush againstthe ceiling when
clearance is minimal.
Ceiling Mounting Holes
6" (15 cm)
Maximum
Vertical
Centerline of
Garage Door
Door Spring
2.3B Mark the side holes. Drill 3/16" pilotholes
and fasten bracketsecurely to a structural
supportwith the hardware
UP
H11
(Header Wall)
provided (H11).
(Garage Door)
13
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Installation
3 Attach the rail to the header bracket
HARDWARE
3.1 Align the rail with the header
bracket. Insertthe clevis pin
H12
H19
H12
Clevis Pin 5/16"x1-1/2"
(H12) through the holes in the
header bracketand rail. Secure
with the ring fastener (H19).
NOTE: Use the packing material as a
protective base for the garage door
opener.
H19
Ring Fastener
4 Position the garage door opener
4.1 Remove the packing material and liftthe
4.2 Fully open the door and place a 2x4 (laid flat) under the rail. For one-piece doors without
garage door opener onto a ladder.
tracks, lay the 2x4 on it's side.
NOTE: A 2x4 is ideal for setting the distance
between the rail and the door. Ifthe ladder is
nottall enough you will need help atthis point.
NOTE: Ifthe door hits the trolley when itis raised, pull the trolley release arm down to
disconnectthe inner and outer trolley. Slide the outer trolley toward the garage door opener.
The trolley can remain disconnected until instructed.
To preventdamage to garage door, restgarage
door opener rail on 2x4 placed on top section of
door.
Connected Disconnected
One-piece
door
without tracks
All other
door types
14
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Installation
5 Hang the garage door opener
HARDWARE
H10 (2)
H15 (2)
H21 (2)
H20 (2)
Lag Screw 5/16"- 18x1-7/8"
Hex Bolt 5/16"- 18x7/8"
Nut 5/16"-18
Lock Washer
5/16"-18
To avoid possible SERIOUS NJURY from a
falling garage door opener, fasten itSECURELY to
structural supports ofthe garage. Concrete anchors MUST
be used ifinstalling ANY brackets into masonry.
Hanging the garage door opener will vary
depending on your garage. Below are three
example installations. Your installation may be
different. For ALL installations the garage door
opener MUST be connected to structural
supports. The instructions illustrate one ofthe
examples below.
5.1 On finished ceilings, use the lag screws
(H10) to attach a supportbracket(not
provided) to the structural supports
5.2 Make sure the garage door opener is
aligned with the header bracket. Measure
the distance from each side ofthe garage
door opener to the supportbracket.
5.3 Cutboth pieces ofthe hanging bracket
(notprovided) to required lengths.
before installing the garage door opener.
(not provided)
Finished
Ceiling
H10
H10
Finished Ceiling
5.4 Attach the end ofeach hanging bracketto 5.5 Attach the garage door opener to the
5.6 Remove the 2x4 and manually close the
door. Ifthe door hits the rail, raise the
header bracket.
the supportbracketwith appropriate
hardware (notprovided).
hanging brackets with the bolts (H21),
lock washers (H15) and nuts (H20).
Unfinished Ceiling
H15
H21
H20
(not provided)
15
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Installation
6 Install the light bulbs
or
6.1 Pull on the top sides ofthe lightlens and
rotate the lightlens down.
or
6.2 Insertan A19 incandescentor compact
fluorescentlightbulb (100 wattmaximum),
into the lightsocket.
To preventpossible OVERHEAT NG ofthe end panel or lightsocket:
•
•
•
•
•
Use ONLY A19 incandescentor compactfluorescentlightbulbs.
DO NOT use incandescentbulbs larger than 100W.
DO NOT use compactfluorescentlightbulbs larger than 26W (100W) equivalent.
DO NOT use halogen bulbs.
6.3 Rotate the lens up to close.
NOTE: The use ofshortneck or speciality light
bulbs may overheatthe end panel or lightsocket.
DO NOT use shortneck or specialty lightbulbs.
7 Attach the emergency release rope and handle
7.1 Insertone end ofthe emergency release
rope through the handle. Make sure that
“NOTICE” is rightside up. Tie a knotat
least1 inch (2.5 cm) from the end ofthe
emergency release rope.
7.2 Insertthe other end ofthe emergency
release rope through the hole in the
trolley release arm. Make sure the
handle is 6 feet(1.83 m) above the floor
and secure with a knot.
To preventpossible SERIOUS INJURY or DEATH from a falling garage door:
•
Ifpossible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door could resultin an open door falling
rapidly and/or unexpectedly.
•
•
NEVER use emergency release handle unless garage doorway is clear ofpersons and
obstructions.
NEVER use handle to pull door open or closed. Ifrope knotbecomes untied, you could fall.
NOT
C
E
NOTE: Ifitis necessary to cutthe emergency
release rope, seal the cutend with a match or
lighter to preventunraveling. Ensure the
emergency release rope and handle are
above the top ofall vehicles to avoid
entanglement.
16
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Installation
8 Install the door bracket
FIGURE 1
A horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, aluminum, steel, doors
with glass panel, etc.) (not provided).
A horizontal reinforcement brace
should be long enough to be secured
to two or three vertical supports.
A vertical reinforcement brace should
cover the height of the top panel.
Fiberglass, aluminum or lightweightsteel garage doorsWILL REQUIRE reinforcementBEFORE
installation ofdoor bracket. Contactyour door manufacturer for reinforcementkit.
Figure 1 shows one piece ofangle iron as the horizontal brace.
For the vertical brace, 2 pieces ofangle iron are used to create a
U-shaped support. The bestsolution is to check with your garage
door manufacturer for an opener installation door reinforcement
HARDWARE
FIGURE 3
FIGURE 2
H16 (2)
Self-Threading Screw
1/4˝-14x5/8˝
Vertical Reinforcement
Vertical Reinforcement
Vertical Centerline
of Garage Door
kit.
Vertical Centerline
of Garage Door
NOTE: Many door reinforcementkits provide for directattachment
ofthe clevis pin and door arm. In this case you will notneed the
door bracket;proceed to the nextstep.
Bolt 5/16"-18x2"
(not provided)
UP
UP
OPTION A SECTIONAL DOORS
Door Bracket
8.1A Center the door bracketon the previously marked vertical centerline used for the header bracket
installation. Note correctUP placement, as stamped inside the bracket.
8.2A Position the top edge ofthe bracket2"-4" (5-10 cm) below the top edge ofthe door, OR directly
below any structural supportacross the top ofthe door.
Door Bracket
H16
Lock Washer 5/16"
Nut 5/16"-18
FIGURE 4
FIGURE 5
8.3A Mark, drill holes and install as follows, depending on your door’s construction:
Metalorlight weight doors using a verticalangle iron brace between the doorpanelsupport
and the doorbracket:
Bolt 5/16"-18x2"
(not provided)
Inside Edge of Door or
Reinforcement Board
•
Drill 3/16" fastening holes. Secure the door bracketusing the two selfthreading screws (H16).
(Figure 2)
Vertical Centerline
of Garage Door
•
Alternately, use two 5/16" bolts, lock washers and nuts (notprovided). (Figure 3)
UP
Metal, insulated orlight weight factory reinforced doors:
UP
•
Drill 3/16" fastening holes. Secure the door bracketusing the self-threading screws (H16).
H16
(Figure 4)
Vertical
Wood Doors:
Centerline of
Garage Door
•
Use top and bottom or side to side door bracketholes. Drill 5/16” holes through the door and
secure bracketwith 5/16"x2" carriage bolts, lock washers and nuts (notprovided). (Figure 5)
NOTE: The 1/4"-14x5/8" self-threading screws are notintended for use on wood doors.
17
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Installation
8 Install the door bracket
OPTION B ONE-PIECE DOORS
8.1B Center the door bracketon the top ofthe
door, in line with the header bracketas
shown.
Metal Door
H16
8.2B Mark either the leftand right, or the top
(Finished Ceiling)
Top of Door
(Inside Garage)
Header Wall
and bottom holes.
Door
Bracket
MetalDoors:
2x4 Support
• Drill 3/16" pilotholes and fasten the bracket
with the self-threading screws (H16)
provided.
Top Edge of
Door
Header Bracket
Wood Doors:
Optional
Placement
• Drill 5/16" holes and use 5/16"x2" carriage
bolts, lock washers and nuts (notprovided)
or 5/16"x1-1/2" lag screws (notprovided)
depending on your installation needs.
Door Bracket
Optional
Placement
of Door
Bracket
NOTE: The door bracketmay be installed on the
top edge ofthe door ifrequired for your
installation. (Refer to the dotted line optional
placementdrawing.)
Nut 5/16"-18
Wood Door
Lock Washer 5/16"
Door
Vertical
Centerline
of Garage
Door
Top of Door
(Inside Garage)
Bracket
Top Edge
of Door
Optional
Placement
For a door with no exposed framing, or for the
optional installation, use lag screws 5/16"x1-1/2"
(not provided) to fasten the door bracket.
Carriage Bolt 5/16"x2"
(not provided)
18
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Installation
9 Connect the door arm to the trolley
Installation will vary according to the garage door type. Follow the instructions which apply to your door.
IMPORTANT: The groove on the straightdoor arm MUST face away from the curved door arm (Figure 1).
OPTION A ONE-PIECE DOORS
9.1A Close the door. Disconnectthe trolley
FIGURE 1
by pulling the emergency release
HARDWARE
CORRECT
INCORRECT
handle.
9.2A Fasten the straightdoor arm and the
Straight
Door
Arm
curved door arm together to the
Straight
longestpossible length (with a 2 or 3
hole overlap) using the bolts (H15),
nuts (H20) and lock washers (H21).
H13
Door Arm
(Groove
facing out)
Curved
Door
Arm
Curved
Door
Arm
Clevis Pin 5/16"x1-1/4"
9.3A Attach the straightdoor arm to the door
bracketusing the clevis pin (H13).
Secure with the ring fastener (H19).
One-Piece Door without Track
H14
Clevis Pin 5/16"x1"
9.4A Attach the curved door arm to the
trolley using the clevis pin (H14).
H19
H19
H20
H21
Secure with the ring fastener (H19).
9.5A Pull the emergency release handle
toward the garage door opener until
the trolley release arm is horizontal.
H14
H15
Hex Bolt 5/16"-18x7/8"
H13
H15
One-Piece Door with Track
H20
H21
H19
H19
H19
H20
H21
H14
Lock
Washer
5/16" -18
Ring Fastener
Nut
5/16"-18
H13
H15
19
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Installation
9 Connect the door arm to the trolley
OPTION B SECTIONAL DOORS
IMPORTANT: The groove on the straightdoor arm
MUST face away from the curved door arm (Figure 1).
HARDWARE
FIGURE 1
CORRECT
INCORRECT
9.1B Close the door. Disconnectthe trolley by
pulling the emergency release handle.
H13
Straight
Clevis Pin 5/16"x1-1/4"
9.2B Attach the straightdoor arm to the outer
trolley using the clevis pin (H14). Secure with
the ring fastener (H19).
9.3B Attach the curved door arm to the door
bracketusing the clevis pin (H13). Secure
with the ring fastener (H19).
Straight
Door
Arm
Door Arm
(Groove
facing out)
Curved
Door
Arm
Curved
Door
Arm
H14
Clevis Pin 5/16"x1"
9.4B Bring arm sections together. Find two pairs of
holes thatline up and join sections. Select
holes as far apartas possible to increase
door arm rigidity and attach using the bolts
(H15), nuts (H20) and lock washers (H21).
H15
Hex Bolt 5/16"-18x7/8"
9.5B Pull the emergency release handle toward
the garage door opener until the trolley
release arm is horizontal. The trolley will re-
engage automatically when the garage door
opener is activated.
H19
H14
H19
H21
H19
H20
H21
H20
Lock
Washer
5/16" -18
Ring Fastener
Nut
5/16"-18
NOTE: Ifthe holes in the curved door arm and the
straightdoor arm do notalign, reverse the straight
door arm, selecttwo holes (as far apartas possible)
and attach using bolts (H15), nuts (H20), and lock
washers (H21). Ifthe straightdoor arm is hanging
down too far, you may cut6 inches (15 cm) from the
solid end.
H15
H13
20
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Install the Door Control
1 Install the door control
INTRODUCTION
HARDWARE
Compatible with MyQ™ enabled accessories,
see page 47. Your garage door opener is
compatible with up to 2 MyQ™ door controls.
NOTE: Older Chamberlain door controls and
third party products are notcompatible.
Screw
6ABx1-1/2" (2)
To preventpossible SERIOUS INJURY or DEATH from electrocution:
•
•
Be sure power is NOT connected BEFORE installing door control.
ConnectONLY to 12 VOLT low voltage wires.
Screw
6-32x1" (2)
To preventpossible SERIOUS INJURY or DEATH from a closing garage door:
Drywall
Anchors (2)
•
•
•
•
Install door control within sightofgarage door, outofreach ofchildren ata minimum heightof5 feet
(1 5 m), and away from ALL moving parts ofdoor.
NEVER permitchildren to operate or play with door control push buttons or remote control
transmitters.
Activate door ONLY when itcan be seen clearly, is properly adjusted, and there are no
obstructions to door travel.
ALWAYS keep garage door in sightuntil completely closed. NEVER permitanyone to cross path of
closing garage door.
Install the door control within sightofthe door at
a minimum heightof5 feet(1.5 m) where small
children cannotreach, and away from the
moving parts ofthe door.
NOTE: Your productmay look differentthan the
illustrations.
NOTE: For gang box installations itis notnecessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.
1.1 Strip 7/16 inch (11 mm) ofinsulation from
1.2 Connectone wire to each ofthe two screws 1.3 Mark the location ofthe bottom mounting 1.4 Install the bottom screw, allowing 1/8 inch
one end ofthe wire and separate the wires.
on the back ofthe door control. The wires
can be connected to either screw.
hole and drill a 5/32 inch (4 mm) hole.
(3 mm) to protrude from the wall.
Wall
7/16"
(11 mm)
PRE-WIRED INSTALLATIONS: Choose
any two wires to connect, note which wires
are used so the correctwires are connected
to the garage door opener in a later step.
DRYWALL
GANG BOX
Drywall Anchor
6-32x1"
6ABx1-1-1/2"
21
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Install the Door Control
1.5 Position the bottom hole ofthe door 1.6 Liftthe push bar up and mark the top hole.
1.7 Remove the door control from the wall 1.8 Position the bottom hole ofthe
control over the screw and slide
down into place.
and drill a 5/32 inch (4 mm) hole for
the top screw.
door control over the screw and
slide down into place. Attach the
top screw.
DRYWALL
Drywall Anchor
6ABx1-1/2"
6-32x1"
GANG BOX
2 Wire the door control to the garage door opener
2.1
2.2
2.3
Run the white and red/white wire from the door control to
the garage door opener. Attach the wire to the wall and
ceiling with the staple (notapplicable for gang box or pre-
wired installations). Do notpierce the wire with the staple
as this may cause a shortor an open circuit.
Strip 7/16 inch (11 mm) ofinsulation
from the end ofthe wire near the
garage door opener.
Connectthe wire to the red and
white terminals on the garage
door opener. To insertor
release wires from the terminal,
push in the tab with screwdriver
tip.
HARDWARE
Insulated Staple
7/16"
(11 mm)
PRE-WIRED INSTALLATIONS: When wiring
the door control to the garage door opener
make sure you use the same wires thatare
connected to the door control.
Staple
22
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Install the Door Control
3 Attach the warning labels
3.1 Attach the entrapmentwarning label on the wall near the door control with tacks or staples.
3.2 Attach the manual release/safety reverse testlabel in a visible location on the inside ofthe garage
door.
Install the Protector System®
Introduction
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door
openerwillmove in the down direction.
The sending sensor (with an amber LED) transmits an invisible lightbeam to the receiving sensor (with a
green LED). Ifan obstruction breaks the lightbeam while the door is closing, the door will stop and reverse
to the full open position, and the garage door opener lights will flash 10 times.
Be sure power is NOT connected to the garage
door opener BEFORE installing the safety
reversing sensor.
To preventSERIOUS INJURY or DEATH from
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully closed.
The sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the
garage door opener lightbulb;as the lightbulb turns offthe sensor LEDs will turn offand whenever the
garage door opener lights turn on the sensor LEDs will light. The garage door opener will notgo into the
sleep mode until the garage door opener has completed 5 cycles upon power up.
closing garage door:
•
•
Correctly connectand align the safety reversing
sensor. This required safety device MUST NOT
be disabled.
Install the safety reversing sensor so beam is
NO HIGHER than 6" (15 cm) above garage
floor.
Invisible Light
Beam Protection
Area
When installing the safety reversing sensors check the following:
Safety Reversing Sensor
6" (15 cm) max. above floor
•
•
Sensors are installed inside the garage, one on either side ofthe door.
Sensors are facing each other with the lenses aligned and the receiving sensor lens does notreceive
directsunlight.
•
Sensors are no more than 6 inches (15 cm) above the floor and the lightbeam is unobstructed.
23
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Install the Protector System®
1 Install the Safety Reversing Sensors
The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should be no more than 6 inches (15 cm) above the floor. Ifthe door track will notsupportthe sensor
bracketa wall installation is recommended. Choose one ofthe following installations.
OPTION A
DOOR TRACK INSTALLATION
HARDWARE
1.1A Slide the curved arms ofthe sensor
bracketaround the edge ofthe door
track. Snap into place so thatthe
sensor bracketis flush againstthe
track.
1.2A Slide the carriage bolt(H17)
1.3A Insertthe boltthrough the hole in the sensor
bracketand attach with the wing nut(H18). The
lenses on both sensors should pointtoward
each other. Make sure the lens is notobstructed
by the sensor bracket.
into the sloton each sensor.
H17 (2)
Carriage Bolt
1/4"-20x1/2"
H18 (2)
Wing Nut
1/4"-20
no more
than
6 inches
(15 cm)
H18
H17
OPTION B WALL INSTALLATION
Ifadditional clearance is needed an extension bracket(notprovided) or wood blocks can be used. Make sure each brackethas the same amountofclearance so they will align correctly.
1.1B Position the sensor bracketagainstthe 1.2B Drill 3/16 inch pilotholes for each
1.3B Slide the carriage bolt(H17) into
1.4B
Insertthe boltthrough the hole in the sensor
bracketand attach with the wing nut(H18). The
lenses on both sensors should pointtoward
each other. Make sure the lens is not
wall with the curved arms facing the
door. Make sure there is enough
clearance for the beam to be
unobstructed. Mark holes.
sensor bracketand attach the sensor
brackets to the wall using lag screws
(notprovided).
the sloton each sensor.
obstructed by the sensor bracket.
de
si
In
rage
l
a
G
a
W
(not provided)
(not provided)
H18
H17
no more
than
Lens
6 inches
(15 cm)
24
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Install the Protector System®
1 Install the Safety Reversing Sensors
OPTION C
FLOOR INSTALLATION
Use an extension bracket(notprovided) or wood black to raise the sensor bracketifneeded.
1.1C Carefully measure the position ofboth
1.3C
1.4C
Slide the carriage bolt(H17)
into the sloton each sensor.
Insertthe boltthrough the hole in the sensor
bracketand attach with the wing nut(H18). The
lenses on both sensors should pointtoward
each other. Make sure the lens is notobstructed
by the sensor bracket.
1.2C
Attach the sensor brackets to the floor
using concrete anchors (not
provided).
sensor brackets so they will be the same
distance from the wall and unobstructed.
(not provided)
e
d
ge
nsi
ara
l
W
G
H17
a
H18
2 Wire the Safety Reversing
Sensors
OPTION A
INSTALLATION WITHOUT PRE-WIRING
PRE-WIRED INSTALLATIONS: Ifyour garage
already has wires installed for the safety
reversing sensors, proceed to page 26.
2.1A Run the wire from both sensors to the
garage door opener. Attach the wire to
the wall and ceiling with the staples.
2.2A Strip 7/16 inch (11 mm) of
insulation from each setof
2.3A Insertthe white wires into the white terminal on
the garage door opener. Insertthe white/black
wires into the grey terminal on the garage door
opener. To insertor remove the wires from the
terminal, push in the tab with a screwdriver tip.
wires. Separate the wires. Twist
the white wires together. Twist
the white/black wires together.
HARDWARE
Staple
Insulated Staple
7/16"
(11 mm)
25
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Install the Protector System®
OPTION B PRE-WIRED INSTALLATION
2.1B Cutthe end ofthe safety
reversing sensor wire, making
sure there is enough wire to
reach the pre-installed wires
from the wall.
2.2B Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of
2.3B Connectthe pre-installed wires to the sensor wires with wire nuts
making sure the colors correspond for each sensor. For example,
the white wire would connectto the yellow wire and the white/black
wire would connectto the purple wire.
insulation from each end. Choose two ofthe pre-installed wires and strip 7/16
inch (11 mm) ofinsulation from each end. Make sure thatyou choose the
same color pre-installed wires for each sensor.
Not Provided
Safety reversing sensor wires
Pre-installed
7/16"
(11 mm)
wires
Yellow
(for example)
White
Pre-installed
wires
7/16"
(11 mm)
Purple
(for example)
White/Black
Safety reversing sensor wires
2.4B Atthe garage door opener, strip 7/16 inch (11 mm) ofinsulation from each end ofthe wires previously chosen for the
2.5B Insertthe wires connected to the white safety sensor wires to the
white terminal on the garage door opener. Insertthe wires thatare
connected to the white/black safety sensor wires to the grey
terminal on the garage door opener.
safety reversing sensors. Twistthe like-colored wires together.
Yellow
(for example)
Purple
(for example)
Yellow
Purple
7/16"
(11 mm)
To insert or remove
the wires from the
terminal, push in the
tab with a screwdriver tip.
26
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Power
1 Connect Power
To avoid installation difficulties, do not activate the garage door opener at this time.
To reduce the risk ofelectric shock, your garage door opener has a grounding type plug with a third
grounding pin. This plug will only fitinto a grounding type outlet. Ifthe plug doesn’tfitinto your outlet,
contacta qualified electrician to install the proper outlet.
To preventpossible SERIOUS INJURY or
DEATH from electrocution or fire:
THERE ARE TWO OPTIONS FOR CONNECTING POWER:
•
Be sure power is NOT connected to the
opener, and disconnectpower to circuit
BEFORE removing cover to establish
permanentwiring connection.
Garage door installation and wiring MUST
be in compliance with ALL local electrical
and building codes.
NEVER use an extension cord, 2-wire
adapter, or change plug in any way to make
itfitoutlet. Be sure the opener is grounded.
OPTION A
TYPICAL WIRING
TYPICAL WIRING
1.1A Plug in the garage door opener into a grounded outlet.
1.2A DO NOT run garage door opener atthis time.
•
•
OPTION B
PERMANENT WIRING
If permanent wiring is required by yourlocalcode, referto the following procedure. To make a
permanent connection through the 7/8 inch hole in the top of the motorunit (according to local
code):
1.1B Be sure power is NOT connected to the opener, and disconnectpower to circuit.
1.2B Remove the garage door opener cover and setaside.
1.3B Remove the attached green ground terminal.
PERMANENT WIRING
Ground Wire
Ground Tab
Green Ground
Screw
White Wire
1.4B Cutblack and white wires and strip away 1/2 inch (1 cm) ofinsulation, 3 inch (7 5 cm) before
Black
Wire
spade terminals.
1.5B Remove the power cord from opener.
1.6B Install a conduitor flex cable adapter to the 7/8 inch hole.
1.7B Run wires through conduit, cutto proper length and strip insulation.
1.8B Attach with wire nuts provided. Attach the ground wire to the green ground screw. The opener
must be grounded.
1.9B Properly secure wire under plastic ties so thatwire does notcome in contactwith moving parts.
Wire Nuts
1.10B Reinstall the cover. DO NOT run garage door opener atthis time.
27
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Power
2 Ensure the Safety Reversing Sensors are aligned
The doorwillnot close if the sensors have not been
installed and aligned correctly.
2.1 Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily ifthey are aligned and
wired correctly.
When the lightbeam is obstructed or misaligned while
the door is closing, the door will reverse and the
garage door opener lights will flash ten times. Ifthe
door is already open, itwill notclose. The sensors can
be aligned by loosening the wing nuts, aligning the
sensors, and tightening the wing nuts.
If the receiving sensor is in
direct sunlight, switch it with
sending sensor so it is on the
opposite side of the door.
Green LED
Amber LED
.
(invisible light beam)
SENDING SENSOR
RECEIVING SENSOR
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
Make sure there is
power to the garage
door opener.
Make sure the
sensor wire is not
shorted/broken.
Make sure the sensor has been wired
correctly: white wires to white terminal
and white/black wires to grey terminal.
Make sure the sensor wire is
not shorted/broken.
Make sure the sensors are aligned.
3 Ensure the Door Control is wired correctly
Ifthe door control has been installed and wired correctly, a message will display on the SmartControl Panel screen or the command LED on the Motion-Detecting Control Panel will blink.
28
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Adjustments
INTRODUCTION
Your garage door opener is designed with
electronic controls to make setup and
adjustments easy. The adjustments allow you to
program where the door will stop in the open
(UP) and close (DOWN) position. The
electronic controls sense the amountofforce
required to open and close the door. The force
is adjusted automatically when you program
the travel.
Withouta properly installed safety reversal
system, persons (particularly small children)
could be SERIOUSLY INJURED or K LLED by a
closing garage door.
•
Incorrectadjustmentofgarage door travel
limits will interfere with proper operation of
safety reversal system.
DOWN (Close)
UP (Open)
•
After ANY adjustments are made, the safety
reversal system MUST be tested. Door
MUST reverse on contactwith 1-1/2" (3.8
cm) high object(or 2x4 laid flat) on floor.
NOTE: Ifanything interferes with the door’s
upward travel itwill stop. Ifanything interferes
with the door’s downward travel, itwill reverse.
ONE-PIECE DOORS ONLY
When setting the UP travel for a one-piece
door ensure thatthe door does notslant
backwards when fully open (UP). Ifthe door is
slanted backwards this will cause unnecessary
bucking and/or jerking when the door is
opening or closing.
CORRECT
To preventdamage to vehicles, be sure fully
open door provides adequate clearance.
To watch a shortinstructional video on how to
program the travel on your new garage door
opener use your smartphone to read the QR Code
below:
INCORRECT
PROGRAMMING BUTTONS
PROGRAMMING BUTTONS
The programming buttons are located on the
leftside panel ofthe garage door opener and
are used to program the travel.
UP Button
Adjustment
Button
DOWN Button
29
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Adjustments
1 Program the
Travel
Withouta properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or K LLED by a closing garage door.
•
•
Incorrectadjustmentofgarage door travel limits will interfere with proper operation ofsafety reversal system.
After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contactwith 1-1/2" (3.8 cm) high object(or 2x4 laid flat) on
floor.
1.1 Press and hold the
AdjustmentButton until
the UP Button begins to
flash and/or a beep is
heard.
1.2 Press and hold the UP Button until the door is in 1.3 Once the door is in the desired UP position
1.4 Press and hold the DOWN Button until the door
is in the desired DOWN position.
the desired UP position.
press and release the AdjustmentButton. The
garage door opener lights will flash twice and
the DOWN Button will begin to flash.
NOTE: The UP and DOWN Buttons can be
used to move the door up and down as needed.
NOTE: The UP and DOWN Buttons can be
used to move the door up and down as needed.
1.5 Once the door is in the 1.6 Press and release the UP Button. When the
1.7 Press and release the DOWN Button. The door
will travel to the programmed DOWN position.
Programming is complete.
*
Ifthe garage door opener lights are flashing 5
times during the steps for Program the Travel, the
programming has timed out. Ifthe garage door
opener lights are flashing 10 times during the steps
for Program the Travel, the safety reversing
sensors are misaligned or obstructed (refer to
page 28). When the sensors are aligned and
unobstructed, cycle the door through a complete
up and down cycle using the remote control or the
UP and DOWN buttons. Programming is complete.
Ifyou are unable to operate the door up and down,
repeatthe steps for Programming the Travel.
desired DOWN position
press and release the
AdjustmentButton. The
garage door opener
lights will flash twice
and the UP Button will
begin to flash.
door travels to the programmed UP position, the
DOWN Button will begin to flash.
30
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Adjustments
2 Test the Safety Reversal System
2.1 With the door fully open, place a 1-1/2
inch (3.8 cm) board (or a 2x4 laid flat) on
the floor, centered under the garage
door.
2.2 Press the remote control push button to
close the door. The door MUST reverse
when itmakes contactwith the board.
Ifthe door stops and does notreverse on
the obstruction, the travel needs to be
adjusted (refer to AdjustmentStep 1).
Withouta properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or K LLED by a closing
garage door.
Repeatthe test. When the door reverses
upon contactwith the 1-1/2 inch board,
remove the board and open/close the
door 3 or 4 times to testthe adjustment.
•
Safety reversal system MUST be tested every
month.
•
After ANY adjustments are made, the safety
reversal system MUST be tested. Door MUST
reverse on contactwith 1-1/2" (3.8 cm) high
object(or 2x4 laid flat) on the floor.
Ifthe testcontinues to fail, call a trained
door systems technician.
3 Test the Protector System®
3.1 Open the door. Place the garage door
3.2 Press the remote control push button to
close the door. The door will notmove
more than an inch (2 5 cm), and the
garage door opener lights will flash 10
times.
The garage door opener will notclose
from a remote control ifthe LED in either
safety reversing sensor is off(alerting you
to the factthatthe sensor is misaligned or
obstructed).
opener carton in the path ofthe door.
Withouta properly installed safety reversing
sensor, persons (particularly small children) could
be SERIOUSLY INJURED or KILLED by a closing
garage door.
Ifthe garage door opener closes the door
when the safety reversing sensor is
obstructed (and the sensors are no more
than 6 inches [15 cm]above the floor), call
for a trained door systems technician.
31
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Battery Backup
1 Install the battery
1.1 Unplug the garage door opener.
1.2 Open the lightlens on the rightside panel ofthe garage door opener. Use a Phillips
head screwdriver to remove the battery cover on the garage door opener.
1.3 Partially insertthe battery into the battery compartmentwith the terminals facing out.
1.4 Connectred (+) and black (-) wires from the garage door opener to the
corresponding terminals on the battery.
1.5 Replace the battery cover.
1.6 Plug in the garage door opener.
1.7 Waitfor the green Battery Status LED to startflashing before proceeding to testthe
battery.
To reduce the risk ofFIRE or INJURY to persons:
•
DisconnectALL electric and battery power
BEFORE performing ANY service or
maintenance.
•
•
Use ONLY Chamberlain part# 41A6357-1
for replacementbattery.
DO NOT dispose ofbattery in fire. Battery may
explode. Check with local codes for disposal
instructions.
Battery
Status LED
2 Test the battery
2.1
2.2
2.3 Plug in the garage door opener. Verify
the battery status LED flashing green,
indicating the battery is charging.
Unplug the garage door
Open and close the door using the
remote control or door control.
NOTE: The garage door opener may
run slower ifthe battery is notfully
charged. The battery will take 24 hours
to fully charge.
ALWAYS wear protective gloves and eye
protection when changing the battery or working
around the battery compartment.
opener. The battery status LED
will either glow solid orange
indicating opener is operating
on battery power or will flash
indicating low battery power.
NOTE: Make sure the garage
door opener is unplugged.
32
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Battery Backup
Charge the Battery
Battery status LED
NOTE: The Battery Status LED is mostvisible with
the garage door opener lightoff. Battery does not
have to be fully charged to operate the garage
door opener.
The battery charges when the garage door opener GREEN LED:
is plugged into a 110Vac electrical outletthathas
power and requires 24 hours to fully charge. A fully
charged battery supplies 12Vdc to the garage door
opener for one to two days ofnormal operation
during an electrical power outage. After the
electrical power has been restored, the battery will
recharge within 24 hours. The battery will last
approximately 1 to 2 years with normal usage.
Instructions for replacementare provided with the
battery. To obtain maximum battery life and prevent
damage, disconnectthe battery when the garage
door opener is unplugged for an extended period
oftime, such as a summer or winter home.
All systems are normal.
•
A solid green LED lightindicates the battery is
fully charged.
Battery Status LED
•
A flashing green LED indicates the battery is
being charged.
ORANGE LED:
The garage door opener has lostpower and is in
battery backup mode.
•
A solid orange LED with beep, sounding
approximately every 2 seconds, indicates the
garage door opener is operating on battery
power.
•
A flashing orange LED with beep, sounding
every 30 seconds, indicates the battery is low.
NOTE: When the garage door opener is in battery
backup mode the garage door opener lights,
Timer-to-Close, and Remote Close features are
unavailable.
RED LED:
The garage door opener's 12V battery needs to be
replaced.
•
A solid red LED with beep, sounding every 30
seconds, indicates the 12V battery will no
longer hold a charge and needs to be
replaced. Replace the battery back up to
maintain the battery backup feature.
33
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Operation
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND NSTRUCTIONS.
2. ALWAYS keep remote controls outofreach ofchildren. NEVER permitchildren to operate or
play with garage door control push buttons or remote controls.
3. ONLY activate garage door when itcan be seen clearly, itis properly adjusted, and there are
no obstructions to door travel.
4. ALWAYS keep garage door in sightand away from people and objects until completely
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
10. Safety reversal system MUST be tested every month. Garage door MUST reverse on
contactwith 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor. Failure to adjustthe
garage door opener properly increases the risk ofSEVERE NJURY or DEATH.
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 2). An improperly
balanced door may NOT reverse when required and could resultin SEVERE INJURY or
DEATH.
12. ALL repairs to cables, spring assemblies and other hardware, ALL ofwhich are under
EXTREME tension, MUST be made by a trained door systems technician.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
6. Ifpossible, use emergency release handle to disengage trolley ONLY when garage door is
CLOSED. Use caution when using the release with the door opener. Weak or broken springs
or unbalanced door could resultin an open door falling rapidly and/or unexpectedly and
increasing the risk ofSEVERE INJURY or DEATH.
7. NEVER use emergency release handle unless garage doorway is clear ofpersons and
obstructions.
13. ALWAYS disconnectelectric power to garage door opener BEFORE making ANY
repairs or removing covers.
14. This operator system is equipped with an unattended operation feature. The door could
move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOV NG DOOR.
15. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or
swinging garage doors. To be enabled ONLY when operating a sectional door.
8. NEVER use handle to pull garage door open or closed. Ifrope knotbecomes untied, you
could fall.
9. After ANY adjustments are made, the safety reversal system MUST be tested.
16. SAVE THESE INSTRUCTIONS.
34
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Features
Your garage door opener is equipped with features to provide you with greater control over your
garage door operation.
ENERGY CONSERVATION
For energy efficiency the garage door opener will enter sleep mode when the door is fully closed. The
sleep mode shuts the garage door opener down until activated. The sleep mode is sequenced with the
garage door opener lightbulb;as the lightbulb turns offthe sensor LEDs will turn offand whenever the
garage door opener lights turn on the sensor LEDs will light. The garage door opener will notgo into
the sleep mode until the garage door opener has completed 5 cycles upon power up.
Alert2Close
The Alert2Close feature provides a visual and an audible alertthatan unattended door is closing.
Timer-to-Close
The Timer-to-Close feature automatically closes the door after a specified time period thatcan be
adjusted using the door control. Prior to the door closing there will be an audible and visual alert.
LIGHTS
The garage door opener lightbulbs will turn on when the opener is initially plugged in;power is
restored after interruption, or when the garage door opener is activated. The lights will turn off
automatically after 4-1/2 minutes. An incandescentA19 lightbulb (100 wattmaximum) or for maximum
energy efficiency a 26W (100W equivalent) compactfluorescentlight(CFL) bulb may be used.
MyQ™
MyQ™ technology uses a 900MHz signal to provide two-way communication between the garage door
opener and MyQ™ enabled accessories. Your garage door opener is compatible with up to 8 MyQ™
accessories.
Light Feature
REMOTE CONTROLS AND DOOR CONTROLS (MyQ™)
The garage door opener is equipped with an added feature;the lights will turn on when someone
enters through the open garage door and the safety reversing sensor infrared beam is broken. For
added control over the lightbulbs on your garage door opener, see page 37.
Your garage door opener has already been programmed atthe factory to operate with your remote
control, which changes with each use, randomly accessing over 100 billion new codes. Compatible with
MyQ™ enabled accessories, see page 47.
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote control,
wireless keyless entry or MyQ™ accessory.
When the door is closed and the garage door opener is activated the door will open. Ifthe door senses
an obstruction or is interrupted while opening the door will stop. When the door is in any position other
than closed and the garage door opener is activated the door will close. Ifthe garage door opener
senses an obstruction while closing, the door will reverse. Ifthe obstruction interrupts the sensor beam
the garage door opener lights will blink 10 times. However, you can close the door ifyou hold the button
on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not
affectthe opening cycle.
NOTE: Older Chamberlain remote controls, door controls, and third party products are notcompatible.
MyQTM
MEMORY CAPACITY
Accessories
Remote Controls
DoorControls
Up to 8
Up to 2 MyQ™ door controls
Up to 1
Keyless Entries
THE PROTECTOR SYSTEM® (SAFETY REVERSING SENSORS)
The safety reversing sensor mustbe connected and aligned correctly before the garage door opener
will move in the down direction.
When properly connected and aligned, the safety reversing sensors will detectan obstruction in the
path ofthe infrared beam. Ifan obstruction breaks the infrared beam while the door is closing, the door
will stop and reverse to full open position, and the opener lights will flash 10 times. Ifthe door is fully
open, and the safety reversing sensors are notinstalled, or are misaligned, the door will notclose from
a remote control. However, you can close the door ifyou hold the button on the door control or keyless
entry until the door is fully closed. The safety reversing sensors do noteffectthe opening cycle.
BATTERY BACKUP
The battery backup system allows access in and outofyour garage, even when the power is out. When
the garage door opener is operating on battery power, the garage door opener will run slower, the light
will notfunction, the Battery Status LED will glow solid orange, and a beep will sound approximately
every 2 seconds.
35
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Door Control
USING THE DOOR CONTROL
The following features are accessible through the screen using the navigation buttons on the
Smart ControlPanelorby lifting the push baron the Motion-Detecting ControlPanel:
LEARN A DEVICE
Any compatible remote controls, wireless keyless entry, or MyQ™ accessories can be programmed to
the garage door opener by accessing the menu and using the navigation buttons on the SmartControl
Panel or by pressing the Learn button on the Motion-Detecting Control Panel.
LOCK
The LOCK feature is designed to preventactivation ofthe garage door opener from remote controls
while still allowing activation from the door control and keyless entry. This feature is useful for added
peace ofmind when the home is empty (i.e. vacation).
TIMER-TO-CLOSE (TTC)
DO NOT enable TTC ifoperating a one-piece door. Factory defaultis setto off. The garage door
SYNCHRONIZE THE DOOR CONTROL
To synchronize the door control to the garage door opener, press the push bar until the garage door
opener activates (itmay take up to 3 presses). Testthe door control by pressing the push bar, each
press ofthe push bar will activate the garage door opener.
SMART CONTROL PANEL
Push Bar
MOTION-DETECTING CONTROL PANEL
Push Bar
HOLD OPEN
Button(TTC)
1 Minute,
5 Minute
Navigation
Buttons
and 10 Minute
TTC LED
LIGHT
Button
Motion
Sensor
LIGHT
button
opener will Beep and the lights will Flash before closing the door.
Motion
Sensor
Ifthe door encounters an obstruction while closing, the garage door opener will make a second attempt
to close the door. Ifthe obstruction has notbeen cleared after the second attempt, the garage door
opener will reverse open, stop and W LL NOT close until the obstruction has been cleared. TTC WILL
NOT work ifthe garage door opener is operating by battery power or ifthe safety reversing sensors are
misaligned. This feature is NOT intended to be the primary method ofclosing the door.A keyless entry
should be installed in the event of an accidentallock out when using this feature.
AUTOMATIC LIGHT
PUSH BAR
Press the push bar to open or close the door.
NAVIGATION BUTTONS (SMART CONTROL PANEL ONLY)
Use the navigation buttons to make selections and program features.
LIGHT BUTTON
Motion Sensor
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on
they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated.
Once the garage door opener is activated the lights will turn offafter the specified period oftime (the
factory setting is 4-1/2 minutes). The LIGHT button will notcontrol the lights when the door is in motion.
The duration ofthe lighttiming can be adjusted using the door control.
Factory defaultis setto on. This feature automatically turns on the garage door opener lights when
motion is sensed. The lights will come on for the setperiod oftime, then shutoff. Ifusing the garage door
opener lightas a work lightdisable the motion sensor, otherwise the lightwill turn offautomatically ifyou
are beyond the range ofthe sensor.
Light Feature
SCREEN (SMART CONTROL PANEL ONLY)
The lights will turn on when someone enters through the open garage door and the safety reversing
sensor infrared beam is broken.
The screen will display the time and temperature until the menu button is pressed, and then itwill
display the menu options. Ifthere is a problem with the garage door opener the screen will display the
Diagnostic Code. Refer to the Troubleshooting section.
36
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Door Control
Motion Detecting Control Panel Setup
TIMER-TO-CLOSE (TTC)
LOCK
Activate:
LIGHT
MOTION SENSOR
Activate/Deactivate:
Slide the motion
sensor switch ON or
OFF.
NOTE: DO NOT enable TTC ifoperating a one-
piece door. TTC is to be used ONLY with
sectional doors.
The TTC can be turned on or offand the time
interval can be adjusted to 1, 5, and 10 minute
intervals. Once the TTC has been setand the
door is open, the selected close interval will blink
and begin to countdown to close the door.
To change the amount of time the garage dooropenerlights willstay on:
Press and hold the LOCK button until the garage door opener lights flash.*The time interval is indicated
by the number offlashes.
Press and hold the
LOCK button for 2
seconds. The
command LED will
flash as long as the
lock feature is
activated and your
handheld remote
control will notoperate
your door atthis time.
NUMBER OF TIMES GARAGE DOOR OPENER
LIGHTS FLASH
TIME THE GARAGE DOOR OPENER LIGHT
STAYS ON
1
1 1/2 Minutes
2 1/2 Minutes
3 1/2 Minutes
4 1/2 Minutes
Motion Sensor
Switch
2
Activate: Press and hold the ON button until
one ofthe TTC LEDs lightup.
3
Then press the ON button again to cycle through
the time interval options (the corresponding TTC
LED will lightfor each time interval). The garage
door opener lightbulbs will blink as
confirmation.
Deactivate:Press and hold the OFF button until
all TTC LEDs turn offand a beep is heard from
the motor unit.
4
Deactivate:
To cycle through the time intervals repeatthe step above.
Press and hold the
LOCK button again for
2 seconds. The
command LED will
stop flashing and
normal operation will
resume.
LIGHT FEATURE
Deactivate:
Motion
Sensor
Press and hold the LIGHT button until the garage door opener lights turn on, then offagain.*
Activate:
Startwith the garage door opener lights on. Press and hold the LIGHT button until the garage door
opener lights turn off, then on again.*
NOTE: Ifthe command LED is continuously blinking, the LOCK feature needs to be deactivated.
Temporarily hold dooropen (suspend TTC):
Press and release the HOLD OPEN button.
Press the HOLD OPEN button again to resume
normal TTC operation.
Command
LED
Command LED
ON (TTC)
1 Minute,
LOCK
Button
LOCK Button
LIGHT Button
5 Minute
and 10
Minute
OFF (TTC)
TTC LED
HOLD OPEN
* Approximately 10 seconds
37
(TTC)
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Door Control
Smart Control Panel Setup
The features on the door control can be programmed through a series ofmenus on the screen and the navigation buttons. Refer to the descriptions below.
SCREEN
FEATURES
SETTINGS
Press the navigation button below "MENU" to view the Features menu.
The main screen displays the time, temperature, and current
battery charge (ifapplicable).
Press the navigation button below the down arrow till you see
TEMPERATURE to view the Settings menu.
TEMPERATURE: Display the temperature in Fahrenheitor
Celsius and show/hide the temperature.
CLOCK SETUP: Setthe time, choose 12 or 24 hour clock and
show/hide clock.
Navigation Buttons
TTC SETTINGS (forsectionaldoors ONLY):
LANGUAGE:Selecta language. (English, French or
Spanish).
Setthe Timer-to-Close feature off/on and setthe time interval before
door closes. NOTE: DO NOT enable TTC ifoperating a one-piece
door. TTC is to be used ONLY with sectional doors.
LIGHT SETTINGS: Setduration for garage door opener light
to stay on after operation, selectable range of1-1/2 to 4-1/2
minutes. Turn the Motion sensor off/on, and turn the entry light
feature off/on.
LOCK: Enable/disable lock.
PROGRAM: Add remote controls, MyQ™ devices, an extra remote
button to control your garage door opener lights, or a keyless entry.
CONTRAST:Adjustthe contrastofthe screen.
To program a remote control or keyless entry to the garage door opener using the door control see page 39.
38
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Remote Control
Yourremote controlhas been programmed at the factory to operate with yourgarage dooropener.
Older Chamberlain remote controls are NOT compatible, see page 47 for compatible accessories. Programming can be done through the door control or the learn button the garage door opener. To
program additional accessories refer to the instructions provided with the accessory or visitwww.chamberlain.com. Ifyour vehicle is equipped with a Homelink®, you may require an external adapter
depending on the make, model, and year ofyour vehicle. Visitwww.homelink.com for additional information.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE MOTION-DETECTING CONTROL PANEL
1
Press the LEARN button on the
door control to enter
Programming Mode.
The command LED
will flash once.
2
Press the LEARN button
again, the LED will flash
once.
The command LED will
flash once again.
3
Remote Control:
Press the button on the remote control thatyou wish to operate your garage
door.
Keyless Entry:
Enter a 4-digitpersonal identification number (PIN) ofyour choice on the
keyless entry keypad. Then press the ENTER button.
OR
The garage door opener lights will flash (or two clicks will be heard) when the
code has been programmed. Repeatthe steps for programming additional
remote controls or keyless entry devices.
?
?
?
?
PIN
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN USING THE SMART CONTROL PANEL
1
Press the navigation button
below "MENU" to view the
Features menu.
2
Use the navigation buttons
to scroll to "PROGRAM".
3
Select"REMOTE" or
"KEYPAD" to program from
the program menu.
4
Remote Control:
Press the button on the remote control thatyou wish to operate your
garage door.
Press
to continue.
Press
to continue.
Keyless Entry:
Enter a 4-digitpersonal identification number (PIN) ofyour choice on
the keyless entry keypad. Then press the ENTER button.
OR
TO REMOTE
The garage door opener lights will flash (or two clicks will be heard) when
the code has been programmed.
Repeatthe steps for programming additional remote controls or keyless
entry devices. Ifprogramming is unsuccessful, program the remote using
the learn button.
?
?
?
?
PIN
39
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Remote Control
PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON
1
Locate the Learn Button.
2
Press and immediately release the Learn button. The
Learn LED will glow steady for 30 seconds. Within 30
seconds...
3
Press and hold the button on the remote control thatyou
wish to use.
Release the button when the garage door opener lights
blink or two clicks are heard.
LEARN
Button
LEARN
LED
When replacing the lightlens cover, ensure the antenna wires are handing straightdown.
To Erase the Memory
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
1
Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds). All remote control and keyless entry codes are now erased.
Reprogram any accessory you wish to use.
ERASE ALL DEVICES (Including MyQ™ enabled accessories)
1
Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds).
2
Immediately press and hold the learn button again until the learn LED goes out. All codes are now
erased.
Reprogram any accessory you wish to use.
40
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To Open the Door Manually
DISCONNECT THE TROLLEY
1 The door should be fully closed ifpossible.
2 Pull down on the emergency release handle so the trolley release arm
snaps to the vertical position. The door can now be raised and
lowered as often as necessary.
To preventpossible SERIOUS INJURY or DEATH from
a falling garage door:
•
Ifpossible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced
door could resultin an open door falling rapidly
and/or unexpectedly.
•
•
NEVER use emergency release handle unless
garage doorway is clear ofpersons and
obstructions.
NEVER use handle to pull door open or closed. If
rope knotbecomes untied, you could fall.
N
O
T
I
C
E
RECONNECT THE TROLLEY
1
Pull the emergency release handle toward the garage door opener
so the trolley release arm snaps to the horizontal position.
The trolley will reconnecton the nextUP or DOWN operation, either
manually or by using the door control or remote control.
E
C
I
T
O
N
41
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Maintenance
Maintenance Schedule
EVERY MONTH
THE REMOTE CONTROL BATTERY
•
•
•
Manually operate door. Ifitis unbalanced or binding, call a trained door systems technician.
Check to be sure door opens and closes fully. Adjustifnecessary, see page 29.
Testthe safety reversal system. Adjustifnecessary, see page 29.
EVERY YEAR
To preventpossible SERIOUS NJURY or DEATH:
• NEVER allow small children near batteries.
• Ifbattery is swallowed, immediately notify doctor.
To reduce risk offire, explosion or chemical burn:
• Replace ONLY with 3V2032 coin batteries.
•
Oil door rollers, bearings and hinges. The garage door opener does notrequire additional
lubrication. Do notgrease the door tracks.
Testthe battery backup and consider replacing the battery to ensure the garage door opener will
operate during an electrical power outage, see page 32 to testthe battery backup.
•
• DO NOT recharge, disassemble, heatabove 212°F (100°C) or incinerate.
NOTICE:To complywith FCC and/orIndustry Canada (IC)rules, adjustmentor modificationsofthis transceiverare prohibited. THERE
ARE NOUSER SERVICEABLE PARTS. Any changes ormod fications not expressly approved by the partyresponsible for compliance
could void the user'sauthorityto operate the equipment.
The 3V2032 lithium battery should produce power for up to 5
years. Ifthe battery is low, the remote control’s LED will notflash
when the button is pressed.
Thisdevice compliesw th Part15 ofthe FCC rules and IC RSS-210. Operation issubject to the following two cond tions:(1)this device
may notcause harmful interference, and (2)this device mustaccept any interference received, including interference thatmay cause
undesired operation.
ThisClassBdigitalapparatuscomp ieswith Canadian ICES-003.
To replace battery, pry open the case firstin the middle (1), then
ateach side (2 and 3) with the visor clip.
Replace the batteries with only 3V2032 coin cell batteries. Insert
battery positive side up. Dispose ofold batteries properly.
3
AVIS:Lesrèglesde la FCC et/ou d’Industrie Canada (IC)interdisenttoutajustementou toute modification de ce récepteur. IL N’EXISTE
AUCUNEPIÈCESUSCEPTIBLED’ÊTREENTRETENUEPAR L’UTILISATEUR. Toutchangementou toute mod fication non
expressémentapprouvé parla partie responsablede la conformité peutavoirpourrésultatd'annulerl'autorité de l'utiisateurde faire
fonctionnerl'équipement.
Cetappare lestconforme auxdispositionsde la partie 15 du règlementde la FCC etde l'norme IC RSS-210. Son utlisation estassujettie
auxdeuxconditoinssuivantes:(1)ce dispositfne peutcauserdesinterférencesnuisibles, et(2)ce dispostifdoitacceptertoute
interférence recue, ycomprisune interférence pouvantcauserun fonctionnementnon souha té.
1
2
Cetappare lnumerique de la classe Bestconforme a la norme NMB-003 du Canada.
42
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Troubleshooting
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
SYMPTOM
SOLUTION
DIAGNOSTIC CODE
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1
1
2
3
4
The garage door opener will notclose and the light
bulbs flash.
Safety sensors are notinstalled, connected, or wires may be cut. Inspectsensor wires for a
disconnected or cutwire.
1
1
1
The garage door opener will notclose and the light
bulbs flash.
There is a shortor reversed wire for the safety sensors. Inspectsafety sensor wire atall staple and
connection points, replace wire or correctas needed
The door control will notfunction.
The wires for the door control are shorted or the door control is faulty. Inspectsafety sensor wire atall
staple points and connection points and replace wire or correctas needed.
The garage door opener will notclose and the light
bulbs flash.
Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both
LEDs are steady and notflickering. Make sure nothing is hanging or mounted on the door thatwould
interruptthe sensor’s path while closing.
1
5
Door moves 6-8" stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correctas needed. Check wiring connections attravel module and atthe logic board. Replace
travel module ifnecessary.
No movement, only a single click.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correctas needed. Replace logic board ifnecessary.
Opener hums for 1-2 seconds no movement.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correctas needed. Replace motor ifnecessary.
1
2
3
3
6
1-5
2
Door coasts after ithas come to a complete stop.
No movement, or sound.
Program travel to coasting position or have door balanced by a trained door systems technician.
Replace logic board.
Unable to setthe travel or retain position.
The battery status LED is constantly flashing green.
Check travel module for proper assembly, replace ifnecessary.
Battery backup charging circuiterror, replace the logic board.
3
43
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Troubleshooting
SYMPTOM
SOLUTION
DIAGNOSTIC CODE
Up Arrow
Flash(es)
Down Arrow
Flash(es)
4
1-4
Door is moving stops or reverses.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock,
correctas needed. Ifthe door is binding or sticking contacta trained door systems technician. Ifdoor is not
binding or sticking attemptto reprogram travel (refer to page 29).
4
4
5
6
Opener runs approximately 6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if
necessary.
The garage door opener will notclose and the light Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs
bulbs flash.
are steady and notflickering. Make sure nothing is hanging or mounted on the door thatwould interrupt
the sensor’s path while closing.
The garage dooropenercan beep forseveralreasons:
My garage dooropenerlight(s) willnot turn off when the dooris open:
The garage door opener is equipped with a feature thatturns the lighton when the safety reversing sensors
have been obstructed or when the motion sensor on the door control detects movementin the garage. These
features can be disabled using the door control, see page 35.
•
•
Operating on battery power or the 12 Vdc battery needs to be replaced, see page 32.
Garage door opener has been activated through a device or feature such as Timer-to-
Close or garage door monitor, see page 35.
My remote controlwillnot activate the garage door:
My neighbor’s remote controlopens my garage door:
•
•
•
Verify the lock feature is notactivated on the door control.
Reprogram the remote control.
Ifthe remote control will still notactivate the door check the diagnostic codes to ensure
the garage door opener is working properly.
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the doorcontrolblink:
Ifyou have a SmartControl Panel installed and the TTC is setto a custom time, press the ON button on the
Premium Motion-Detecting Control Panel to setthe time properly.
My doorwillnot close and the light bulbs blink on my motorunit:
My vehicle's Homelink® is not programming to my garage dooropener:
Depending on the make, model, and year ofyour vehicle an external adapter may be required. Visit
The safety reversing sensor mustbe connected and aligned correctly before the garage
door opener will move in the down direction.
•
Verify the safety sensors are properly installed, aligned and free ofany obstructions.
44
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Repair Parts
Rail Assembly Parts
2
Installation Parts
2
3
1
DESCRIPTION
PART NUMBER
41A5250
DESCRIPTION
PART NUMBER
178B35
1
2
3
4
5
6
Belt
1
2
Curved Door Arm
NO
TICE
Pulley
144C56
Door Bracket with Clevis
Pin and Fastener
41A5047-1
Master Link
Rail
4A1008
11
3
3
4
Emergency Release Rope
and Handle
41A2828
1
41A5665-2
41C5141-1
12D598-1
Trolley Assembly
"U" Bracket
Not Shown
Wear Pads
Hardware Bag
Owner's Manual
4
Header Bracket with Clevis
Pin and Fastener
41A5047-2
7
4
5
6
7
Remote Control Visor Clip
Safety Sensor Bracket
29B137
41A5266-1
41A5034
6
183A163
41A5257-10
114A4242
5
Safety Sensor Kit
6
Receiving and sending
sensors with 3 feet (.9 m)
2-conductor wire
9
5
8
9
Straight Door Arm
178B34
41B5141-1
10A20
Accessories
8
White and Red/White Wire
1
DESCRIPTION
PART NUMBER
10 3V2030 Lithium Battery
11 Hanging Brackets
2
1
Motion-Detecting
Control Panel
41A7327-1
12B776
10
3
®
2
3
Smart Control Panel
Remote Control
41A7305-1
953ESTD
45
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Repair Parts
Garage Door Opener Parts
DESCRIPTION
PART NUMBER
1
2
3
Sprocketand SprocketCover
with Screws
41C589-2
1
10
End Panel with labels, battery
cover and lightsocket
41D7638
LightLens
Model WD962KEV/KPEV
Model HD920EV
Model 349544
41D7570
41D7572
41D7571
5
3
2
11
8
9
4
5
6
LightSocket
Transformer
41C279
7
3
41A7635
4
12
Cover
4
Model WD962KEV/KPEV
Model HD920EV
Model 349544
41A7620-6
41A7620-3
41A7620
7
8
Motor and Travel Module
41D1739-1
41D7639
End Panel with all labels and
lightsocket
6
9
Receiver Logic Board
45DCT
41B135-1
41B7611
10 Line Cord
11 Filter Board with Screws
12 Travel Module
Not Shown
41A7114-7
Wire Harness with Screws
41B7418
46
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Accessories
7702CB
Outside Quick Release:
41A5281
PILCEV
Extension Brackets:
CLSS1
System Surge Protector:
953EV
Remote Control:
Required for a garage with NO
access door.
(Optional) For safety reversing
sensor installation onto the wall or
floor.
The Garage Door Opener
Surge Protector is designed to
protectChamberlain garage
door openers againstdamage
from lightning and power
surges. Easy to install.
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible. Includes
visor clip.
8808CB
8810CB
MyQ™ Remote Light Control:
AGDMEV
MyQ™ Garage DoorMonitor: 956EV
Keychain Remote Control:
8 Foot (2.4 m) RailExtension:
To allow an 8 foot(2.4 m) door to
open fully.
Control home lighting and garage
doors with one remote. For use with
plug-in lamps. Synchronize to work
with MyQ™ compatible garage
door openers and remote controls.
Monitor open/closed status for
up to 4 MyQ™ compatible
garage door openers and
close them from anywhere in
the home.
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible. With key
ring.
10 Foot (3 m) RailExtension: CLLP1
LaserParking Assistant:
41A6357-1
Standby PowerSystem
Battery:
Provides backup power to the
garage door opener.
940EV
Wireless Keypad:
To allow a 10 foot(3 m) door to
open fully.
Park in the rightspotevery time!A
laser beam is activated by your
garage door opener and projected
on to the dashboard ofyour vehicle
to guide perfectparking.
For use outside ofthe home to enable
access to the garage using a 4-digitPIN.
Works with ALL Chamberlain openers from
1993-present. MyQ™ compatible.
47
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Warranty
CHAMBERLAIN® FIVE YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY FOR THE BATTERY BACKUP SYSTEM
®
The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is
free from defects in materials and/or workmanship for a period of five years from the date of purchase, except that the motor and belt are warranted to be free from
defects in materials and/or workmanship for the lifetime of the product while you own your residence, and the Battery Backup System is warranted to be free from
defects in materials and/or workmanship for a period of one year from the date of purchase. The proper operation of this product is dependent on your compliance
with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty
in its entirety.
Contact Information
For installation and service information call:
f, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling
this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and insured, as directed to
our service center for warranty repair. Please include a brief description of the problem and a dated proof- of-purchase receipt with any product returned for
warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty,
will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory-
rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling the product or any component .]
1-800-528-9131
Before calling, please have the model number ofthe garage
door opener. Ifyou are calling abouta Troubleshooting issue,
itis recommended thatyou have access to your garage door
opener while calling. Ifyou are ordering a repair partplease
have the following information:partnumber, partname, and
model number.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE
FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE,
MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS
PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G.,
BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED
WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING
BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT
COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF
THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE OF THIS PRODUCT.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This
limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
©2012, The Chamberlain Group, Inc.
All Rights Reserved
114A4242F
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