™
™
COLOR BUBBLE JET PRINTER
MULTIPASS
FAX • SCANNER • COPIER
C545
User's Manual
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Users in the U.S.A.
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE
EQUIPMENT
A.
Location
Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.
B.
Order Information
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.
3. Order a normal business line from your telephone company’s business
representative. The line should be a regular voice grade line or the
equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU
COMMUNICATE OVERSEAS
Canon recommends an individual line following industry standards, e.g. the
2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated
extension off a PBX unit without “Call Waiting” can be used with your
MultiPASS. Key telephone systems are not recommended because they send
non-standard signals to individual telephones for ringing and special codes,
which may cause a fax error.
n
C.
Power Requirements
This equipment should be connected to a standard 120 volt AC, three-wire
grounded outlet only. Do not connect this unit to an outlet or power line
shared with other appliances that cause “electrical noise”. Air conditioners,
electric typewriters, copiers, and machines of this sort generate electrical
noise which often interferes with communications equipment and the
sending and receiving of documents.
Preface
iii
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CONNECTION OF THE EQUIPMENT
This equipment complies with Part 68 of the FCC rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this equipment.
If requested, this information must be given to the telephone company. This
equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
An FCC compliant telephone cord and modular jack is provided with this
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack which is Part 68 compliant.
See Installation instructions for details.
The REN is used to determine the quantity of devices which may be connected to
the telephone line. Excessive RENs on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all areas, the sum of
the RENs should not exceed five (5.0). To be certain of the number of devices that
may be connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
IN CASE OF EQUIPMENT MALFUNCTION
Should any malfunction occur which cannot be corrected by the procedures
described in this User’s Manual, disconnect the equipment from the telephone line
or unplug the power cord. The telephone line should not be reconnected
or the power cord plugged in until the problem is completely resolved. Users
should contact Canon Authorized Service Facilities for servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by
calling the Canon Computer Systems Customer Care Center. (See page 1-9 for
details.)
iv
Preface
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RIGHTS OF THE TELEPHONE COMPANY
Should the equipment cause harm to the telephone network, the telephone
company may temporarily disconnect service. The telephone company also
retains the right to make changes in facilities and services which may affect the
operation of this equipment. When such changes are necessary, the telephone
company is required to give adequate prior notice to the user.
WARNING
Do not make any changes or modifications to the equipment unless otherwise
specified in this manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.
MultiPASS C545: Facsimile Transceiver, Model H12159
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept an interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
n
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Preface
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Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of FCC Rules. Do not make any changes or modifications to the equipment
unless otherwise specified in this manual. If such changes or modifications should
be made, you could be required to stop operation of the equipment.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual
sending the message and the telephone number of the sending machine or such
business, other entity, or individual.
To automatically enter this information into your MultiPASS, follow the
instructions in your Quick Start Guide.
vi
Preface
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Users in Canada
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE
EQUIPMENT
A.
Location
Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.
B.
Order Information
1. Only a single line, touch-tone or rotary telephone set terminated with
a standard 4-pin modular phone plug. (Touch tone is recommended if
available in your area.)
2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.
3. Order a normal business line from your telephone company’s business
representative. The line should be a regular voice grade line or
equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU
COMMUNICATE OVERSEAS
Canon recommends an individual line following industry standards, e.g. the
2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated
extension off a PBX without “Camp On” signals is also permissable with your
MultiPASS. Key telephone systems are not recommended because they send
non-standard signals to individual telephones for ringing and special codes,
which may cause a fax error.
n
Preface
vii
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C.
Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or
Duplex). It should be independent from copiers, heaters, air conditioners
or any electric equipment that is thermostatically controlled. The rated
value is 120 volts and 15 amperes. The RJ11-C modular jack should be
relatively close to the power outlet to facilitate installation.
NOTICE
The Industry Canada label identifies certified equipment. This certification means
that the equipment meets telecommunications networks protective, operational
and safety requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not guarantee the
equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
c
n
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
viii
Preface
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The Ringer Equivalence Number (REN) assigned to each terminal device provides
an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5. The REN of this
product is 0.3.
CANON CANADA INC.
1-800-263-1121
24 HOURS A DAY, SEVEN DAYS A WEEK
Preface
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Contents
Chapter 1: Introduction.......................................................................................1-1
Main Features of the MultiPASS............................................................................1-2
Hardware and Software Requirements..................................................................1-3
Supplies and Accessories........................................................................................1-4
BJ Cartridges and BJ Tanks ................................................................................1-4
Canon Specialty Papers......................................................................................1-6
Using Your Documentation ...................................................................................1-7
Getting Help From Canon .....................................................................................1-9
Servicing the MultiPASS...................................................................................1-10
Important Safety Instructions .............................................................................1-10
Main Components of the MultiPASS..................................................................1-14
Front View.........................................................................................................1-14
Back View..........................................................................................................1-15
Inside View........................................................................................................1-15
Operation Panel................................................................................................1-16
Special Function Buttons .................................................................................1-18
Chapter 2: Paper Handling..................................................................................2-1
Print Media Requirements.....................................................................................2-2
Selecting Print Media.............................................................................................2-3
Print Media Guidelines ..........................................................................................2-6
Setting the Paper Thickness Lever .........................................................................2-6
Loading Paper.........................................................................................................2-9
Loading Paper in the Multi-Purpose Tray.......................................................2-11
Loading Envelopes................................................................................................2-14
Using Canon’s Specialty Papers ...........................................................................2-16
Specialty Paper Guidelines...............................................................................2-16
Printing on High Resolution Paper .................................................................2-18
Printing on Fabric Sheets.................................................................................2-21
Printing on Banner Paper ................................................................................2-23
x
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Receiving Using the Distinctive Ring Pattern Detection
Feature: DRPD....................................................................................................5-6
Receiving in Color..................................................................................................5-8
Receiving Faxes in Memory When a Problem Occurs..........................................5-9
Canceling Receiving .............................................................................................5-11
Chapter 6: Maintenance .....................................................................................6-1
Periodic Cleaning ...................................................................................................6-3
Cleaning the Interior of the MultiPASS ............................................................6-4
BJ Cartridges and BJ Tanks..................................................................................6-10
Maintenance .....................................................................................................6-11
When to Replace the BJ Cartridge...................................................................6-15
Replacing the BJ Cartridge...............................................................................6-16
Storing a BJ Cartridge ......................................................................................6-28
Transporting the MultiPASS................................................................................6-30
Chapter 7: Troubleshooting ................................................................................7-1
If You Cannot Solve the Problem ..........................................................................7-2
Clearing Jams..........................................................................................................7-3
Jams in the Multi-Purpose Tray.........................................................................7-5
LCD Messages.....................................................................................................7-6
Printing Problems.............................................................................................7-15
Print Quality Problems ........................................................................................7-19
Color Printing and Copying Problems ...............................................................7-21
Paper Feeding Problems.......................................................................................7-24
Faxing Problems ...............................................................................................7-26
Telephone Problems .........................................................................................7-31
Copying Problems................................................................................................7-32
General Problems.................................................................................................7-33
If the Power Goes Out..........................................................................................7-34
xii
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Appendix A: Specifications.................................................................................A-1
Printing Specifications ..........................................................................................A-2
BJ Cartridges..........................................................................................................A-5
Facsimile ................................................................................................................A-6
Copier ....................................................................................................................A-8
Scanner...................................................................................................................A-9
MultiPASS Desktop Manager Software..............................................................A-12
General Specifications.........................................................................................A-13
Glossary.................................................................................................................G-1
Index....................................................................................................................... I-1
Contents
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xiv
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Chapter 1
Introduction
This chapter introduces you to your MultiPASS and briefly describes the main
features. It describes the supplies available for use with your MultiPASS, and
explains how to use your documentation.
Welcome.........................................................................................................1-1
Main Features of the MultiPASS ...................................................................1-2
Using the MultiPASS Desktop Manager Software........................................1-3
Hardware and Software Requirements .........................................................1-4
Supplies and Accessories................................................................................1-4
BJ Cartridges and BJ Tanks......................................................................1-4
Canon Specialty Papers ...........................................................................1-5
Using Your Documentation...........................................................................1-7
Type Conventions Used in This Manual ................................................1-8
Getting Help From Canon.............................................................................1-9
Servicing the MultiPASS........................................................................1-10
Important Safety Instructions.....................................................................1-10
Main Components of the MultiPASS .........................................................1-14
Front View..............................................................................................1-14
Back View ...............................................................................................1-15
Inside View.............................................................................................1-15
Operation Panel.....................................................................................1-16
Special Function Buttons.......................................................................1-18
Chapter 1
Introduction
1-1
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Welcome
Thank you for purchasing the Canon MultiPASS C545—the multi-talented color
printer for your home office and the whole family. We are sure that your MultiPASS
C545 will provide all you need in one machine: Color Bubble Jet printer, plain
paper fax, color copier, and color scanner.
Main Features of the MultiPASS
The MultiPASS is a complete multifunction system for your home or small office.
The MultiPASS combines the following essential office machines into a single,
convenient desktop unit:
Color Printer
Color Fax Machine
Plain Paper Fax Machine
Color Copier
Color Scanner
In addition, you can attach a telephone and/or an answering machine to your
MultiPASS.
1-2
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The multitasking ability of your MultiPASS enables you to perform a number of
operations simultaneously. For example, you can print, scan a document, or make
copies at the same time you are sending or receiving a fax.
The compact size of the MultiPASS makes it ideal for desktop use, and lets you use
it in places where other machines might not fit.
Using the MultiPASS Desktop Manager Software
Canon’s MultiPASS Desktop Manager software package allows you to use or
configure the printing, faxing, scanning, and telephone functions of your
MultiPASS directly from your computer.
For more details on using your MultiPASS with the MultiPASS Desktop Manager
software, refer to the MultiPASS Desktop Manager Software Guide. This manual is
in Adobe® Acrobat® PDF format on your MultiPASS C545 Installer CD. You can
open the Software Guide from your CD or from the MultiPASS Desktop Manager
folder on your hard disk. If you do not have Adobe Acrobat loaded, simply follow
the instructions to load it on your system.
Hardware and Software Requirements
Before you start, make sure you have the following computer setup. These are the
minimum requirements.
Power PC™, iMac, G3 or G4 USB enabled
System 8.5 or later
32MB of RAM (64MB recommended)
75MB of available hard disk space; 150 MB recommended
CD-ROM drive (2x or better)
Color monitor with 256 or more colors and 800 x 600 pixel display
USB-to-Parallel cable (included)
Chapter 1
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Supplies and Accessories
Your MultiPASS C545 supports excellent and unique print media options that will
allow you to produce dazzling, professional, and fun presentations. All of these
print media are specially designed and manufactured to work with your Canon
MultiPASS so you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies as you need
them. To find a dealer near you, call the Canon Referral Service at
1-800-OK-CANON (1-800-652-2666).
HELP
If supplies are not available from your local dealer, you can order directly from
Canon by calling 1-800-385-2155.
BJ Cartridges and BJ Tanks
Your MultiPASS comes with:
One BC-21e Color BJ® Cartridge
One SB-21 Ink Cartridge Storage Box
One extra BCI-21 Black BJ Tank
You can also purchase the following BJ cartridge for use with the MultiPASS:
BC-20 Black BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:
BCI-21 Black BJ Tank (one extra BJ tank comes with the printer)
BCI-21 Color BJ Tank
1-4
Introduction
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BJ cartridges contain the Bubble Jet print head and ink, while BJ tanks contain ink
only. Some BJ cartridges, like the BC-21e Color BJ Cartridge, contain replaceable
BJ tanks; when you run out of ink, you can replace the empty tank. Some BJ
cartridges, like the BC-20 Black BJ Cartridge, contain both the print head and ink;
when you run out of ink, you replace the entire BJ cartridge. See Chapter 6,
Maintenance, for details on replacing BJ cartridges and BJ tanks.
Canon has more engineers dedicated to creating quality ink for providing the
best results for output on Bubble Jet products than any other organization.
Canon does not prohibit the use of third-party inks and the use of third-party
inks does not invalidate the product’s limited warranty. However, Canon cannot
guarantee the quality or performance of your MultiPASS when you are using inks
from other suppliers.
n
Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once that particular
damage has been properly repaired.
For optimum printing results, Canon recommends that you use only Canon ink
cartridges.
Chapter 1
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Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
Glossy Photo Paper
Banner Paper
Brilliant White Paper
High Resolution Paper
T-Shirt Transfers
Greeting Cards
Bubble Jet Paper (water resistant)
Transparencies
High Gloss Film
See Chapter 2, Paper Handling, for details on Canon’s Specialty Papers.
1-6
Introduction
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Using Your Documentation
Your MultiPASS includes the following documentation to help you learn how to
use your unit quickly and easily. You can access the online Adobe Acrobat PDF
format manuals either from your MultiPASS C545 Installer CD or from the
MultiPASS Desktop Manager folder on your hard drive.
Quick Start Guide
This foldout sheet describes how to unpack and set up your new MultiPASS
unit. It includes instructions on how to install the software that comes with
the MultiPASS C545, including the MultiPASS Fax Setup Utility, ScanTastic™
for MultiPASS scanning software, the MultiPASS Toolbar, and the MultiPASS
Printer Driver. This software enables you to use all the features of the
MultiPASS C545 —color printing, color copying, faxing, and color scanning.
MultiPASS C545 User’s Manual
This online manual (in Adobe Acrobat format) offers detailed information on
how to operate your new MultiPASS. It describes how to use the MultiPASS as
a monochrome or color printer and covers the basics on how to send and
receive faxes. It also includes maintenance, troubleshooting, and
specifications.
MultiPASS Desktop Manager Software Guide
This online manual (in Adobe Acrobat format) describes how you use the
MultiPASS Desktop Manager software — the Printer Driver, Fax Setup Utility,
and ScanTastic for MultiPASS. If you plan to use the scanning features, the
Toolbar, and set up fax preferences with the Fax Setup Utility, you must install
the MultiPASS Desktop Manager software. You can then use the Desktop
Manager software to define and control all of the features of the MultiPASS.
Standalone Fax Manual
This online manual (in Adobe Acrobat format) describes how you use the
operation panel on the MultiPASS to control all your faxing and receiving
functions. If you decide not to install and use the MultiPASS Fax Setup Utility,
you can still use many of the features of the MultiPASS. In this case, you will
define and control the features of the MultiPASS through the operation panel.
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Type Conventions Used in This Manual
Please read the list below of symbols, terms, and abbreviations used in this manual,
and make sure you know what they mean. A complete glossary of terms is included
at the end of this manual.
Cautions tell you how to avoid actions that could injure you or damage your
MultiPASS. In order to use your unit safely, always pay attention to these
cautions.
Notes provide advice on using the MultiPASS more effectively, describe operating
restrictions, and tell you how to avoid minor difficulties. Reading these is
recommended to make the most of your unit and its functions.
default
A setting that remains in effect unless you change it.
document or
fax
A document or fax is the original sheet(s) of fax
paper you send or receive on the unit.
menu
A menu is a list of settings or features from which you
select an item to set up or change. A menu has a title which
appears in the LCD display.
d and u buttons
The d and u buttons are used to select an item in a menu.
Press d to select the next item, and press u to select the
previous item.
transaction number When you send or receive a document, your unit
automatically assigns the document a unique transaction
number. A transaction number is a four-digit number that
will help you keep track of documents you send and receive.
TX/RX NO.
On the LCD display, TX/RX NO. is the abbreviation used
for transaction number.
RX
TX
Denotes receiving.
Denotes sending.
1-8
Introduction
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In addition, this manual uses distinctive typefaces to identify the buttons you press,
the lights on the operation panel, and any commands you enter at your computer.
The buttons you press appear in this typeface: Start/Scan.
The names of lights you see appear in this typeface: Alarm.
What you see in the LCD display appears in this typeface:
REGISTRATION.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support*
options including:
24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues
on most current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday — Friday 8:00
a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding
holidays) for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99 per call) during holidays and days/
hours not listed above regarding urgent product questions or for products no
longer under warranty (1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call
(1-900-246-1200)
To find out about all Canon products and accessories, to download the latest
drivers, and to explore all your technical support options incuding e-mail
support, visit the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
To download the latest drivers using your modem, 24-hour Bulletin Board
Service (1-757-420-2000)
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.
Chapter 1
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Servicing the MultiPASS
The Canon MultiPASS C545 is designed with the latest technology to provide
trouble-free operation. The warranty card that comes with your MultiPASS
describes Canon’s limited warranty. Be sure to read the warranty information to
find out about the different service options available to you.
Save your sales receipt for proof of purchase. In the event that your printer needs
service, you will need your proof of purchase to obtain warranty service.
Be sure to fill out the Registration card and send it in. This will help Canon give
you better support service.
If you seem to have a problem, try to solve it by referring to the troubleshooting
information in Chapter 7, Troubleshooting. If you cannot solve the problem,
contact the Canon Computer Systems Customer Care Center (see previous page
for details).
If you feel your MultiPASS needs servicing, contact Canon on the World Wide Web
to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not
have access to the Web, you can call Canon (see previous page for details).
Important Safety Instructions
Read these safety instructions thoroughly before using your MultiPASS, and refer
to them later if you have any questions.
Except as specifically described in this manual, do not attempt to service the
MultiPASS yourself. Never attempt to disassemble the unit: opening and
removing its interior covers will expose you to dangerous voltages and other
risks. Refer all servicing to a Canon Authorized Service Facility (ASF). Call the
Canon Customer Care Center for details.
Follow all warnings and instructions marked on the MultiPASS.
Place the MultiPASS on a level surface. To avoid serious damage from falling,
never place the unit on an unstable cart, stand, or table.
Do not use the MultiPASS near water. Make sure that no wet or humid objects
come into contact with the unit.
Do not use or store the unit outdoors.
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To ensure reliable operation of the MultiPASS and to protect it from
overheating (which can cause it to operate abnormally and create a fire risk),
never block or cover any openings on the unit by placing it on a bed, sofa, rug,
or other similar surface. Do not place the unit in a closet or built-in
installation, or near a radiator or other heat register unless proper ventilation
is provided.
Only operate the MultiPASS from the type of power source indicated on the
unit’s label. If you are not sure of the type of power available, consult your
dealer or local power company.
The MultiPASS is equipped with a three-prong, grounding-type plug provided
with a third (grounding) pin. This plug will only fit into a grounding-type
outlet. This is a safety feature. If you are unable to insert the plug into your
outlet, contact an electrician to replace your outlet. Do not defeat the safety
purpose of the grounding-type plug by breaking off the third prong or using a
3-to-2 adapter.
Do not allow anything to rest on the power cord, and do not locate the unit
where the cord will be walked on. Make sure the cord is not knotted or kinked.
If you use an extension cord with the MultiPASS, make sure that the total of
the ampere ratings on the products plugged into the extension cord does not
exceed the extension cord ampere rating. Also make sure that the total ampere
rating of all products plugged into the wall outlet does not exceed the current
amperage of the circuit breaker.
Do not push objects of any kind into the slots or openings on the cabinet as
they may touch dangerous voltage points or short out parts. This could result
in fire or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the
MultiPASS. If something does fall into it, unplug the unit immediately and call
the Canon Customer Care Center.
To avoid spillage in or around the unit, do not eat or drink near the unit. If you
spill liquid or if any substance falls into the unit, immediately unplug the unit
and call the Canon Customer Care Center.
Always unplug the MultiPASS before moving or cleaning it.
Whenever you unplug the MultiPASS, wait at least five seconds before you
plug it in again.
During electrical storms, disconnect the power cord from the power outlet.
(Please note that any documents stored in the unit’s memory will be deleted
when you unplug the unit.)
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Do not install the MultiPASS near devices that contain magnets or generate
magnetic fields, such as speakers.
Do not stack boxes or furniture around the power outlet. Keep the area open
so you can reach the outlet quickly. If you notice anything unusual (smoke,
strange odors, noises) around the MultiPASS, unplug the unit immediately
and call the Canon Customer Care Center.
To avoid paper jams, never unplug the power cord, open the printer cover, or
remove paper from the multi-purpose tray while printing.
Keep the MultiPASS away from direct sunlight, as this may damage the unit. If
you have to place it near a window, install heavy curtains or blinds.
Locate the MultiPASS in a cool, dry, clean, well ventilted place. Do not expose
the MultiPASS to extreme temperature fluctuations. Install the unit in a place
with temperatures in the 50°–90.5°F (10°–32.5°C) range.
Always lift the MultiPASS as shown below. Never lift it by its multi-purpose
tray, document support, or document tray.
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Unplug the MultiPASS from the wall outlet and refer service to qualified
personnel under the following conditions:
When the power cord or plug is damaged or frayed.
If liquid has spilled into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally when you have followed the
instructions in this manual. Adjust only those controls that are covered by
the operating instructions in this manual. Improper adjustment of other
controls may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.
If the unit has been dropped or the cabinet has been damaged.
If the unit exhibits a distinct change in performance, indicating a need for
service.
Plug the MultiPASS into a standard 120 V AC power outlet. Do not attempt to
use it outside of the country where you purchased it.
Do not plug the MultiPASS into the same circuit as an appliance such as an air
conditioner, electric typewriter, television, or copier. Such devices generate
electrical noise that can interfere with your MultiPASS sending and receiving
faxes.
Check the plug frequently and make sure that it is firmly plugged into the
socket.
This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away
from this product and consult your doctor.
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Introduction
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Main Components of the MultiPASS
Before using your MultiPASS, take a few moments to look over the unit and
become familiar with its components.
Front View
DOCUMENT SUPPORT
Holds documents as they
feed into the Automatic
Document Feeder (ADF).
AUTOMATIC DOCUMENT FEEDER (ADF)
AND PRINTER COVER
Holds documents to be scanned.
PAPER GUIDE
PAPER REST
Keeps print media in position.
Adjust to the width of the print
media.
Supports print media
stacked in the multi-purpose
tray.
MULTI-PURPOSE TRAY
Holds plain paper and
other print media.
DOCUMENT GUIDES
Keep the document in
position when being
scanned. Adjust to the
width of the document.
OPERATION PANEL
Use to control the
MultiPASS.
DOCUMENT TRAY
When open, holds scanned
documents as they exit the
MultiPASS. When closed,
serves as a cover for the
operation panel.
OUTPUT TRAY
Holds printed pages as
they exit the MultiPASS.
PAPER OUTPUT GUIDES
Hold high resolution paper
when using the BC-22e
Photo BJ cartridge. Also
hold banner paper.
OUTPUT TRAY EXTENSION
Holds printed pages as they
exit the MultiPASS.
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Back View
PARALLEL INTERFACE
PORT
TELEPHONE/ANSWERING
MACHINE JACK
DATA MODEM JACK
POWER CORD
CONNECTOR
TELEPHONE LINE JACK
Inside View
(CARTRIDGE) BUTTON
Press this button to move
the cartridge holder to its
center position for
installing or replacing the
BJ cartridge or BJ tank.
PRINTER COVER
PAPER THICKNESS
LEVER
Adjust for the
type of print
media you
CARTRIDGE
HOLDER
are using.
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Operation Panel
LCD DISPLAY
3
4
Receive Mode BUTTON
Color/B&W BUTTON
2
Alarm LIGHT
5
6
ONE-TOUCH SPEED
DIALING/SPECIAL
DOCUMENT FEED LEVER
1
FUNCTION BUTTONS
MultiPASS C545
ABC
DEF
01
02
03
06
09
12
Data Registration
2
5
8
1
4
7
3
Alarm
04
05
GHI
JKL
MNO
Memory Reference
Space
+
6
07
08
Redial /Pause Coded Dial
Color / B&W Receive Mode
Copy
PRS
TUV
WXY
Report
10
11
9
Resolution
Cleaning
Clear
Set
Stop
Hook
OPER
SYMBOLS
Function
0
#
Resume
Start / Scan
Tone
14
Copy BUTTON
7
NUMERIC BUTTONS
8 Redial/Pause BUTTON
9 Hook BUTTON
Stop BUTTON
13
12 Resolution BUTTON
Coded Dial BUTTON
10
11
Start/Scan BUTTON
Document Feed Lever
1
Sets the Automatic Document Feeder (ADF) to a (automatic document feed)
for feeding multipage documents, or to B(manual document feed) for
feeding single sheets.
Color/B&W Button
Sets the unit for color or black & white transmission or copying. For color
transmission or color copying, press this button to turn on its light.
2
3
4
LCD Display
Displays messages and prompts during operation, and displays selections,
text, numbers, and names when registering information.
Receive Mode Button
Selects the receive mode.
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Alarm Light
5
6
Flashes when an error occurs, or when the MultiPASS is out of paper or ink.
One-Touch Speed Dial/Special Function Buttons
Dial fax/telephone numbers registered for one-touch speed dialing. Also used
to perform special functions.
Numeric Buttons
7
8
Enter numbers when dialing or registering numbers. Also enter letters when
registering names.
Redial/Pause Button
Redials the last number that was dialed using the numeric buttons (regular
dialing). Also enters pauses between or after the telephone/fax number when
dialing or registering numbers.
Hook Button
9
Engages or disengages the telephone line.
Coded Dial Button
10
Press this button and a two-digit code to dial a fax/telephone number that you
have registered for coded speed dialing.
Start/Scan Button
Starts sending, receiving, scanning, and copying.
11
12
Resolution Button
Selects the resolution the MultiPASS uses for the document you are sending or
copying.
Stop Button
13
14
Cancels sending, receiving, registering data, copying and other operations,
and returns the MultiPASS to standby mode.
Copy Button
Sets the MultiPASS to make copies.
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Special Function Buttons
01
02
05
03
06
09
12
Data Registration
04
Space
Memory Reference
+
07
10
08
Report
11
Cleaning
Clear
Function
Set
Resume
Data Registration Button
Accesses the different menus for setting speed dialing, user preferences,
sending and receiving options, and many other important settings.
d u Buttons
Scroll through the settings so you can see other selections in the menus during
data registration.
Memory Reference Button
Performs operations with documents currently stored in memory, including
printing a list of documents, printing a document, and deleting a document.
Space Button
Enters a space between letters and numbers when registering information.
+ Button
Enters a plus sign (+) when registering your unit telephone/fax number.
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l
r Buttons
Move the cursor left or right when registering data.
Report Button
Prints reports containing information registered in the unit and information
on transactions.
Cleaning Button
Prints the nozzle check and performs cleaning operations for the BJ cartridge
print head and unit rollers.
Clear Button
Clears an entire entry when registering information.
Function Button/Light
Accesses the special function buttons. To use the special function buttons,
press this button to turn on its light. To use the one-touch speed dialing
buttons, press to turn off its light.
Set Button
Selects a menu setting and registers information during data registration.
Resume Button
Form-feeds paper when printing, and resumes printing after an error is
corrected.
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Chapter 2
Paper Handling
This chapter describes how to select, prepare, and load print media for the different
functions your MultiPASS can perform.
Print Media Requirements ............................................................................2-2
Selecting Print Media.....................................................................................2-3
Print Media Guidelines..................................................................................2-6
Setting the Paper Thickness Lever.................................................................2-6
Loading Paper ................................................................................................2-9
Guidelines.................................................................................................2-9
Loading Paper in the Multi-Purpose Tray ............................................2-11
Loading Envelopes.......................................................................................2-14
Using Canon’s Specialty Papers...................................................................2-16
Specialty Paper Guidelines ....................................................................2-16
Printing on High Resolution Paper.......................................................2-18
Printing on Fabric Sheets ......................................................................2-21
Printing on Banner Paper......................................................................2-23
Chapter 2
Paper Handling
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Print Media Requirements
You can stack the following media in the multi-purpose tray.
Type
Size
Weight
17–24 lb. Approx. 100 sheets
(Max. 0.4 in./10 mm stack)
Capacity
Plain paper
20 lb. (75 g/m2)
paper
Letter
(8.5 x 11 in.)
17–24 lb.
Legal
Approx. 100 sheets
(8.5 x 14 in.)
(Max. 0.4 in./10 mm stack)
17–24 lb.
A4
Approx. 100 sheets
(210 x 297 mm)
(Max. 0.4 in./10 mm stack)
Envelopes
U.S. Commercial
(9.5 x 4.1 in.)
No. 10
10 envelopes
10 envelopes
European DL
(220 x 110 mm)
Glossy photo
paper
A4, Letter
1 sheet
Banner paper
Max. 66 in.
(1676 mm)
1 sheet (2 to 6 long)
Brilliant White Paper Letter
Approx. 100 sheets
Approx 10 sheets
High resolution
paper
A4, Letter
T-shirt Transfers
Greeting Cards
Bubble Jet paper
Letter
1 sheet
1 card
Regular, half-fold
A4, Letter
Approx. 100 sheets
(Max. 0.4 in./10 mm stack)
Transparencies
High gloss film
A4, Letter
A4, Letter
50 sheets
1 sheet
For specifications on the printable area of papers and envelopes, see Appendix A,
Specifications.
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Selecting Print Media
This section describes the different print media you can use with your MultiPASS.
To achieve the best possible printing performance, be sure to select the correct
print media.
Be sure to test print media before purchasing a large quantity. If you have any
questions on whether a particular medium is suitable for your MultiPASS, please
contact your local Canon dealer.
n
Plain Paper
The MultiPASS supports paper sizes of letter, legal, and A4 in portrait orientation.
You can use regular copier paper, cotton bond paper, and typical letterhead. Your
unit does not require special ink jet paper, and produces letter quality print on
most plain bond paper, including cotton bond and photocopy paper. Always use
paper without curls, folds, staples, or damaged edges. Copier paper has a preferred
side for printing. Look at the label on the package to see which side to print on.
Envelopes
The MultiPASS can print on U.S. Commercial No. 10 envelopes and European DL
envelopes.
The following envelopes are not recommended because they may cause jams or
smears, or may damage your unit:
Envelopes with windows, holes, perforations, cutouts, and double flaps.
Envelopes made with special coated paper or deeply embossed paper.
Envelopes using peel-off sealing strips.
Envelopes in which letters have been enclosed.
You may be able to stack envelopes of other sizes in the multi-purpose tray.
However, Canon cannot guarantee consistent performance on envelope sizes
other than U.S. Commercial No. 10 or European DL.
n
Glossy Photo Paper
Canon Glossy Photo Paper is a high gloss, thick paper that produces the look and
feel of a photograph.
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Banner Paper
This paper is specifically designed for printing one continuous sheet in a banner
format. The connected sheets are divided by a perforation. You can print from two
to six sheets at one time. Canon’s Banner Paper is specially designed for use with
Bubble Jet printers and to produce bright and vivid color images.
Brilliant White Paper
Canon’s unique paper formulation gives you a bright white printing surface that
produces incredibly brilliant colors and dark, crisp black text. This paper works
great for proposals, color presentations, color charts/graphs, flyers, and
newsletters. You can print on both sides of the sheet.
High Resolution Paper
Canon High Resolution Paper is designed to produce near-photographic quality
print output with sharp and vivid graphics. When using this paper, be sure to print
on the whiter side of the sheets, and after printing a pack of this paper, use the
cleaning sheet provided with it to clean the unit’s rollers.
T-Shirt Transfers
Use Canon’s popular T-Shirt Transfers to create and personalize T-shirts,
sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your
imagination allows! Use on any cotton or cotton/poly blend fabric. Your image is
printed in mirror image (when you select T-Shirt Transfer for the Media Type in
the MultiPASS printer driver) so when you iron it on the T-shirt, the image is
viewed correctly.
Greeting Cards
Get the most out of your Canon Creative or other card-making software with
Canon Greeting Cards. These cards give your unique, personalized cards the look
and feel of professional cards. You can create cards, invitations, announcements,
and more. The cards come in regular size and half-fold.
Bubble Jet Paper (water resistant)
Canon Bubble Jet Paper has been developed for high quality printing with minimal
or no smearing or running when in contact with water or damp surfaces, making it
a good choice for damp environments. Images printed on this paper are bright and
vivid and will not run if liquid is spilled on them. This paper also stands up to
normal office highlighters, unlike images printed on other paper. The paper is
specially coated and printable on both sides.
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Paper Handling
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Transparencies
Canon Transparencies are recommended. These transparencies produce excellent
contrast, sharpness, and color to produce crisp and professional overhead
presentations. Do not use normal transparencies in the MultiPASS, as they do not
absorb ink and may cause ink to run.
High Gloss Film
The Canon High Gloss Film features a bright white finish that lends striking visual
power to charts, graphs, and photographic images. It creates a sharper and more
vivid color output than is possible with coated paper. Use of this film gives your
presentation materials and graphics a professional look. This film provides the best
color print quality for the BC-21e Color BJ Cartridge and is recommended when
printing at 720 × 360 dpi.
Assorted Paper Starter Kit
If you would like to try some of the papers described above, look for Canon’s
Starter Kit. It contains an assortment of five paper types.
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Print Media Guidelines
Follow these guidelines when selecting or loading print media:
Attempting to print on damp, curled, wrinkled, or torn print media can cause
jams and poor print quality.
Use cut-sheet paper only. You cannot use multipart paper.
When using graph paper, the lines may not match because the 1/6-inch (4
mm) line spacing of the printer is slightly less than that of graph paper.
If the print density of your page is very high, light paper stock may curl slightly
due to the large amount of ink. If you need to print dense graphics, try
printing on heavier stock.
Do not use thicker paper than meets the specifications for this unit. Printing
with paper that is thick enough to come in contact with the print head nozzles
may damage the BJ cartridge.
Many media have a “right” side for printing. If you are using such a medium,
make sure you set it in the multi-purpose tray with the print side facing
upward.
Setting the Paper Thickness Lever
Before loading paper or other print media in the multi-purpose tray, set the paper
thickness lever. The paper thickness lever adjusts the gap between the print head
and the print paper to suit the paper’s thickness.
Set to the left (m) for paper and most other print media.
Set to the right (A) for envelopes.
If the paper thickness lever is not set correctly before printing, smudging and
poor print quality may result.
If the paper thickness lever is not set correctly before printing, smudging and
poor print quality may result.
n
To avoid paper jams, smearing, and other problems, never open the printer
cover to set the paper thickness lever while the MultiPASS is printing.
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Set the paper thickness lever as follows:
1. Open the document tray.
2. If the printer cover does not open easily, slide the document guides outward
and then open the printer cover.
Open the printer cover by grasping the document guides and lifting.
DO NOT TOUCH THE
ROUND SHAFT
DO NOT TOUCH THE
GUIDE RAIL
DO NOT TOUCH THE
RIBBON CABLE
Chapter 2
Paper Handling
2-7
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