LTR20101000, Rev. C
2/28/10
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1
Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS
WARNING:
DANGER -- Risk of injury:
To reduce the risk of injury, do not permit children to The suction fittings in this spa are sized to match
use this product unless they are closely supervised the specific water flow created by the pump. Should
at all times.
the need arise to replace the suction fittings, or the
pump, be sure the flow rates are compatible.
DANGER -- Risk of accidental drowning:
Never operate the spa if the suction fitting or filter
baskets are broken or missing. Never replace a
suction fitting with one that is rated less than the flow
rate marked on the original suction fitting.
Do not allow children to be in or around a spa unless
a responsible adult supervises them. Keep the spa
cover on and locked when not in use. See instructions
enclosed with your cover for locking procedures.
DANGER -- Risk of electric shock:
DANGER -- Risk of electric shock:
Install the spa at least 5 feet (1.5 meters) from all Do not permit any external electrical appliances,
metal surfaces. As an alternative, a spa may be such as lights, telephones, radios, televisions, and
installed within 5 feet of metal surfaces if each metal etc., within five feet (1.5 meters) of the spa. Never
surface is permanently bonded by a minimum #8 attempt to operate any electrical device from inside
AWG solid copper conductor to the outside of the the spa.
spa’s control box.
WARNING -- To reduce the risk of injury:
The use of alcohol, drugs or medication before or
during spa use may lead to unconsciousness, with
the possibility of drowning.
The spa water should never exceed 104˚F (40˚C).
Water temperatures between 100˚F (38˚C) and
104˚F (40˚C) are considered safe for a healthy Persons suffering from obesity, a medical history of
adult. Lower water temperatures are recommended heart disease, low or high blood pressure, circulatory
for young children and when spa use exceeds 10 system problems or diabetes should consult a
minutes.
physician before using the spa.
High water temperatures have a high potential for Persons using medications should consult a physician
causing fetal damage during pregnancy. Women who before using the spa since some medications may
are pregnant, or who think they are pregnant, should induce drowsiness while others may affect heart rate,
always check with their physician prior to spa usage. blood pressure and circulation.
HYPERTHERMIA DANGER:
Prolonged exposure to hot air or water can induce
hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level 3˚F to 6˚F
above the normal body temperature of 98.6˚F (or
2˚C to 4˚C above 37˚C). While hyperthermia has
many health benefits, it is important not to allow
your body’s core temperature to rise above 103˚F
(39.5˚C).
•
•
Failure to perceive heat
Failure to recognize the need to exit spa or hot
tub
•
•
•
•
Unawareness of impending hazard
Fetal damage in pregnant women
Physical inability to exit the spa
Unconsciousness
Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness and fainting. The
effects of excessive hyperthermia may include:
WARNING: The use of alcohol, drugs, or medication
can greatly increase the risk of fatal hyperthermia.
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DANGER -- Risk of electric shock:
•
•
•
Replace a damaged power cord immediately.
Do not bury the power cord.
Connect to a grounded, grounding-type receptacle only.
WARNING: People with infectious diseases should not use a spa or hot tub.
WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.
WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness
and possible drowning.
WARNING: Do not use a spa or hot tub immediately following strenuous exercise.
WARNING: Prolonged immersion in a spa or hot tub may be injurious to your health.
CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.
SAVE THESE INSTRUCTIONS
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Preparing for Your New Portable Spa
Most cities and counties require permits for exterior construction and electrical circuits. In addition, some
communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to
prevent unsupervised access to the property by children. Your dealer can provide information on which permits
may be required and how to obtain them prior to the delivery of your spa.
Planning the Best Location
Provide a View with Your Spa
Think about the direction you will be facing when
Safety First
Do not place your spa within 10 feet (3 m) of
sitting in your spa. Do you have a special landscaped
overhead power lines.
area in your yard that you find enjoyable? Perhaps
there is an area that catches a soothing breeze during
the day or a lovely sunset in the evening.
Consider How You Will Use Your Spa
How you intend to use your spa will help you
determine where you should position it. For example,
will you use your spa for recreational or therapeutic
purposes? If your spa is mainly used for family
recreation, be sure to leave plenty of room around
it for activity. If you will use it for relaxation and
therapy, you will probably want to create a specific
mood around it.
Keep Your Spa Clean
In planning your spa’s location, consider a location
where the path to and from the house can be kept
clean and free of debris.
Prevent dirt and contaminants from being tracked
into your spa by placing a foot mat at the spa’s
entrance where the bathers can clean their feet
before entering your spa.
Plan for Your Environment
If you live in a region where it snows in the winter or
rains frequently, place the spa near a house entry. By
doing this, you will have a place to change clothes
and not be uncomfortable.
Allow for Service Access
Many people choose to install a decorative structure
around their spa. If you are installing your spa with
any type of structure on the outside, such as a
gazebo, remember to allow access for service. It is
always best to design special installations so that the
spa can still be moved, or lifted off the ground.
Consider Your Privacy
In a cold-weather climate, bare trees won’t provide
much privacy. Think of your spa’s surroundings during
all seasons to determine your best privacy options.
Consider the view of your neighbors as well when
you plan the location of your spa.
Preparing a Good Foundation
Damage caused by inadequate or improper
foundation support is not covered by the
warranty
Place the spa on a level foundation (preferably a 4”
concrete slab). If you are installing the spa indoors,
pay close attention to the flooring beneath it. Choose
flooring that will not be damaged or stained.
It is the responsibility of the spa owner to provide a
proper foundation for the spa.
If you are installing your spa on an elevated wood
deck or other structure, consult a structural engineer
or a contractor to ensure the structure will support
the weight of 150 pounds per square foot.
We strongly recommended that you have a qualified,
licensed contractor prepare the foundation for your
spa.
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120 Volt Electrical Installation
Always follow applicable local, state and federal
codes and guidelines.
All 120V spas must have a GFCI. This can be either a
20 amp GFCI receptacle or a 20 amp GFCI cord and
plug kit as shown (CKIT110 - P/N ELE09700086).
Use only a dedicated electrical line with a 20 amp
breaker.
Test the GFCI plug prior to first use and periodically
when the spa is powered. To test the GFCI plug
version, follow these instructions. (Spa should already
be plugged in and operational.)
Cord-and-plug connections may not use a cord longer
than 15 feet (4.6 m) and must be plugged into a
dedicated 20 amp GFCI connection (NEC 680.42(A)
(2)). Do not use extension cords!
1. Press the TEST button on the GFCI. The GFCI will
trip and the spa will stop operating.
2. Press the RESET button on the GFCI. The GFCI
will reset and the spa will turn back on.
Always use a weatherproof-covered receptacle.
Receptacle shall be located not less than 5 feet (1.5
m) from and not exceeding 10 feet (3.0 m) from the
inside wall of the spa. (NEC 680.43(A))
The spa is now safe to use.
If the GFCI trips while the spa is in use, press the
RESET button. If the GFCI does not reset, unplug the
spa and call your local Cal Spas dealer for service. DO
NOT USE THE SPA!
Do not bury the power cord. If your cord becomes
damaged, replace it before next usage.
240 Volt Electrical Installation
All 240V spas must be permanently connected Use the table on the next page to determine your
(hardwired) to the power supply. See the wiring GFCI and wiring requirements.
diagram on page 7.
When NEC requires the use of wires larger than #6
AWG, install a junction box near the spa and use #6
AWG wire between the junction box and the spa.
Theseinstructionsdescribetheonlyacceptable
electrical wiring procedure Spas wired in any
other way will void your warranty and may
result in serious injury
Wire runs over 85 feet must increase wire gauge
to the next lower number. For example: A normal
50 amp GFCI with four #8 AWG Copper wires run
over 85 feet would require you to go to four #6 AWG
copper wires.
When installed in the United States, the electrical
wiring of this spa must meet the requirements of
National Electric Code, ANSI/NFPA 70-2008 and any
applicable local, state, and federal codes.
Read and follow the heater manufacturer’s safety
and installation instructions prior to installation and
operation. Incorrect installation may damage the
heater and void its warranty.
The electrical circuit must be installed by an
electrical contractor and approved by a local
building or electrical inspector
Testing the GFCI Breaker
Test the GFCI breaker prior to first use and periodically
when the spa is powered. To test the GFCI breaker
follow these instructions (spa should be operating):
Failure to comply with state and local codes
may result in fire or personal injury and will
be the sole responsibility of the spa owner
GFCI and Wiring Requirements
The power supplied to the spa must be on a dedicated
GFCI protected circuit as required by ANSI/NFPA 70
with no other appliances or lights sharing the power.
1. Press the TEST button on the GFCI. The GFCI will
trip and the spa will shut off.
2. Reset the GFCI breaker by switching the breaker
to the full OFF position, wait a moment, then
turn the breaker back on. The spa should have
power again.
Use copper wire with THHN insulation. Do not use
aluminum wire.
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240V GFCI and Wiring Requirements
All 5100 and 6200 control systems are set at the factory to run on the low power setting for 40 amp operation.
This is the default setting. Spa owners can have their installer change this setting so the spa will run on high
power for 50 amp operation.
Warning: Never set a spa to run on high power without installing a properly rated GFCI
Spa Model
GFCI Required
Wires Required
4050 control box (5100 and 6200
systems)
One 40 amp GFCI
Four #8 AWG copper wires
Power saver mode -- this is the factory
default setting
4050 control box (5100 and 6200
systems)
One 50 amp GFCI
Four #8 AWG copper wires
High power setting -- See
configuration instructions below.
9800 control box (except Ultimate
Fitness spas -- see below)
One 50 amp GFCI
One 60 amp GFCI
Four #8 AWG copper wires
Four #8 AWG copper wires
5060 control box (6300 system)
Default high power setting -- See
configuration instructions on page 6.
Ultimate Fitness Spas:
Fitness spa with 5.5 kW heater:
F854, F1257, FP2400
One 50 amp GFCI
Four #8 AWG copper wires
Fitness spa with 11 kW heater:
Service 1: One 60 amp
GFCI
Service 1: Four #8 AWG copper wires
Service 2: Three #8 AWG copper wires
F1257, F1455, FP1655, FP2500,
FP2400
Service 2: One 30 amp
GFCI
SEE PAGES 6 AND 7 FOR
INSTALLATION DIAGRAM.
Fitness Pro 4700 spa
Service 1 (swim side):
One 60 amp GFCI
Service 1: Four #8 AWG copper wires
Service 2: Three #8 AWG copper wires
Service 3: Four #8 AWG copper wires
SEE PAGES 6 AND 7 FOR
INSTALLATION DIAGRAM.
Service 2 (swim side):
One 30 amp GFCI
Service 3 (spa side):
One 40 amp GFCI
4050 System High Power Configuration
Applies to 5100 and 6200 systems
To operate the spa in high power mode, ensure the
following steps are performed before starting your spa:
•
When installing the electrical system, use a 50 amp
GFCI. Follow the GFCI wiring diagram on the next
page.
•
Have your dealer or installer set dip switch #10 to
the OFF position on the circuit board as shown at
right.
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5060 System High Power Configuration
Applies to 6300 systems
The 6300 control system requires higher power than
other 240V systems. Dip switch #10 is factory set in the
ON position. This causes the heater to shut off when any
pump is running in high speed. To allow the heater to
continue operating, dip switch #10 must be set to the
OFF position.
To ensure your spa functions properly, ensure the
following steps are performed before starting your spa:
•
When installing the electrical system, use a 60 amp
GFCI. Follow the GFCI wiring diagram on the next
page.
•
Have your dealer or installer set dip switch #10 to
the OFF position on the circuit board as shown at
right.
Electrical Installation for 11 kW Heater
This applies to Fitness spas with the 11 kW heater only.
Two electrical services are required to heat the swim side of the
Fitness Spa.
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GFCI Wiring Diagram
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8
Gas Heater Hook up
Ultimate Fitness Series spa owners may buy and install a separate gas heater and pump for use with their spa.
This option may be purchased separately from your local distributor.
Spa owners are responsible for ensuring installation of their gas heater conforms to local, state, and federal
regulations. The electrical and gas installation must be performed by contractors and approved by a local
building / electrical inspector. Failure to do so may void your warranty.
All Ultimate Fitness Series spas are plumbed with a gas heater ready union located inside the cabinet at
either the front or rear, depending on the model. (See the figures below and at right.) Properly installed, they
can be attached to an external gas heater. Customers are responsible for creating openings in the panel to
accommodate the lines and wiring. The gas heater should be located not less than 10 feet and no more than
25 feet away from the spa.
To connect the plumbing for an external gas heater:
1. Disconnect the ready union.
2. Cut off both sides of the union and discard it.
3. Create two 2½” diameter holes through the spa panel.
4. Use two 2” couplings to connect the hoses to 10’ - 15’ 2-3/8” diameter PVC lines.
5. Connect PVC lines to the gas heater.
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Filling and Powering Up Your Portable Spa
Never fill your spa with soft water.
Soft water makes it impossible to maintain the proper water chemistry and may cause the
water to foam, which will ultimately harm the finish of the spa and void your warranty.
1. Once the spa has been placed on an approved
surface and has been correctly wired by a licensed
electrician, inspect all plumbing connections in the
equipment area of your spa. Ensure that these
connections are secure and that they did not
loosen during shipment.
5. Presoak the filters in spa water.
VERY IMPORTANT!
You must presoak the filters before
inserting them in the filter canister.
Dry filters can allow air into the
filtration system which can cause
pump failure.
2. If equipped, open all gate valves in the equipment
area. Before operating the spa, these valves must
be in the up or “open” position.
6. (For owners of the automatic bromine generator)
Make sure the dial on the face of the bromine
generator unit is turned to the OFF position.
VERY IMPORTANT!
Never run the spa with the gate valves
closed or without water circulating for
long periods of time. Be careful not to
over-tighten the plumbing fittings.
7. Once the water is at the correct level and air
is bled, turn on the power at the GFCI breaker.
(Ensure that the 120V spas are connected to the
proper electrical outlet.)
Note: Depending on the model, when the power
is turned on to the spa, the controls will perform
a diagnostic check for approximately five minutes.
When the diagnostic is complete, the spa will
automatically operate at filter speed and continue
heating until the spa water temperature reaches
the default temperature of 100˚F.
3. Remove the cartridge from filter canister.
4. Place a garden hose in the filter canister and fill
your spa with regular tap water about six
inches from the top.
VERY IMPORTANT!
Always fill the spa through the filter
canister! Failure to do so may cause
air to be trapped in the filtration
system and prevent the pumps from
operating properly.
8. If no water is flowing when the pump is running,
there could be an air pocket at the suction side of
the pump. Shut off power to the spa and loosen
the pump union on the suction side of the pump
to bleed the air. When air is bled, turn power
back on.
9. Install the pre-soaked filters into the filter
canister.
The spa is now ready for use.
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Priming the Pump
New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be
frustrating, but these simple instructions can help you.
Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when
after you have filled and started the spa, the pump does not seem to function. You will hear the pump operating,
but no water will be moving.
There are two methods of priming the pump.
The first method will remove small air bubbles
The second method will remove a large air lock
trapped in the pump
within the pump
1. Turn the spa on and wait for PR (Priming Mode) to
appear on the topside display.
1. Using a Phillips screwdriver, remove the front
panel from the spa and locate the pump.
2. Press the JETS1 button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
2. While the spa is operating, turn the bleeder valve
counter clockwise with a small pair of pliers or
a flat head screwdriver until the air has been
released from the pump.
3. Press the JETS1 buttons again and let the pump
run in high speed for 10 seconds.
3. If this is unsuccessful, loosen the white union nut
on side of the pump with channel locks. When air
is bled out, tighten the nut and set the pump on
high speed.
4. Press the JETS1 button again to turn off the pump.
The pump should be left in the off position for 10
to 15 seconds.
5. Repeat steps 1 through 4 until water is flowing
through all the jets and all air is removed from the
plumbing.
The pump will not work
properly while air is trapped in it.
Continuing to operate the pump
in this way will cause damage.
Whenever you fill your spa, fill it through
the filter canister and make sure all jets
are open.
Note: If you press the Temp button
any time during Priming Mode, it will exit
that mode and begin Standard Mode.
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Operating Your Spa
5100, 6200 and 6300 Electronic Control Operation
These instructions will describe features and options that your particular spa may not be equipped with.
5100 Control Panel (one and two pump systems)
6200 and 6300 Control Panel
When the spa has finished priming, the heater will be
activated and the water temperature will be maintained
in standard mode. The spa will heat to 100°F (37.5°C)
at start up until the set temperature is changed as
Initial Start up
When first powered up, your spa will perform a self-
diagnostic check and go into priming mode. The
topside will display PR to indicate this. Priming mode
described below.
will be active for less than five minutes.
Sometimes the pump fails to prime, especially when
spa owners do not fill their spas through the filter
canister. You can avoid priming problems by following
these steps during priming mode.
Temperature Adjustment
(Range 80°F to 104°F, 26°C to 40°C)
The electronic control panel displays the actual water
temperature in degrees Fahrenheit. The displayed
temperature will only be current after the pump has
been running for at least two minutes.
1. Press the JETS button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
To display the temperature that the spa is set to:
2. Press the JETS buttons again and let the pump
run in high speed for 10 seconds.
•
Press the Temp button. The temperature setting
will flash.
3. Press the JETS button again to turn off the pump.
The pump should be left in the off position for 10
to 15 seconds.
•
While the display is flashing, each time you press
Temp button, the set temperature will change up
or down one degree.
•
If the desired temperature is opposite of the
direction each press of the button is making,
release button, allow display to stop flashing and
then press Temp button to change temperature
the other direction.
4. Repeat steps 1 through 3 until water is flowing
through all the jets and all air is removed from the
plumbing.
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Standard, Economy and Sleep Heating
Modes
6300 Control - Pump 2 and Pump 3
Sequence
Your new spa is equipped with a heating feature that
gives you complete control of the heating system.
When the spa is powered up, it will automatically start
in standard heating mode.
•
•
•
•
Press Option button once to activate high speed
pump 2.
Press Option button twice to activate high speed
pump 3 and high speed pump 2.
Press three times to activate pump 3 high speed
only.
•
St will light briefly on the main display. In this
mode, the heating system will automatically
maintain the set spa temperature. In the economy-
heating mode, the heating system will only activate
during filtration times.
Press four times to turn pumps off.
“Green Pack” Operation
Spaswiththe“GreenPack”optionrequireapproximately
•
Ec will display solid if temperature is not current 20% less power to operate. Once the spa is properly
andwillalternatewithspatemperatureifmeasured installed, it does not require any special operation.
temperature is current.
This is for your information only.
•
Economy mode will heat the water to the set When JETS 1 is pressed, the heater will operate at
temperature while Sleep mode, indicated by a 220V. When JETS 2 or OPTION is pressed (depending
SL on the main display, will also only activate on which control panel you have), the heater will
the heater during the filtering cycles but will automatically switch to operate at 110V.
only heat the water to within 20°F (10°C) of the
With the “Green Pack”, your spa will never use more
set temperature. Like Economy mode, SL will
than 30 amps while in operation.
display solid when temperature is not current and
will alternate with actual temperature when it is
Automatic Time outs
current.
These features will automatically turn themselves off
during periods of continuous use:
NOTE: Displayed temperature will only be current after
the pump has been running for at least two minutes.
•
•
•
•
•
Low speed pump
High speed pumps
Optional circulation pump After 15 minutes
Optional turbo
After 4 hours
After 15 minutes
Switching Modes
•
Press Temp button followed by the Light
button.
After 15 minutes
After 4 hours
Spa light
•
Press the same sequence to switch to the next
mode.
Setting Filtration Cycles
Your spa is programmed to filter twice a day. The first
cycle will begin 6 minutes after the spa is turned on
and the second cycle 12 hours later. The factory has
programmed the cycle to last for 2 hours but this can
be switched to 4, 6, or 8 hours depending on your
requirements. To set filtration time, turn off the power
to the spa at the time of day you would like one of
the filtration cycles to begin then turn back on after
30 seconds. When power has been restored, press
the Temp button then the Jets button. Press Temp
button again to change the filtering cycle duration.
When desired duration is selected press the Jets
button to exit.
Jets
Press the Jets button:
•
•
•
Once to activate low speed pump.
Twice to activate high speed.
Three times to turn pump off.
Light
Press the Light button to turn on the light. Press it
once again to turn the light off. All optional lighting
such as the control panel light and cabinet perimeter
lighting is controlled by the Light button and will turn
on and off with the spa light.
AtthebeginningofeachfilteringcycletheTurbosystem
will run for approximately 30 seconds. The low speed
pump will run for the duration of the filtering cycle
and if an Ozone system is installed it will be activated.
During filtering, FC will appear on the main display.
Option
Press the Option button to turn on the pump 2. Press
it once again to turn off the pump 2 (6200 control
only).
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9800 Electronic Control Operation
These instructions will describe features and options that your particular spa may not be equipped with.
Initial Start up
Temperature Adjustment
When first powered up, your spa will perform a self-
diagnostic check and go into priming mode. The
topside will display PR to indicate this. Priming mode
will be active for less than five minutes.
(Range 80°F to 104°F, 26°C to 40°C)
The start-up temperature is set at 100°F (37.5°C). The
last measured temperature is constantly displayed on
the control panel. Note that the last measured spa
temperature is displayed. The displayed temperature
will be updated when the pump has been running for
at least two minutes.
Sometimes the pump fails to prime, especially when
spa owners do not fill their spas through the filter
canister. You can avoid priming problems by following
these steps during priming mode.
Press the “UP” or “DOWN” buttons once to display the
set temperature. Each time either button is pressed
again, the set temperature will increase or decrease
depending on which button is pressed. After three
seconds, the control panel will automatically display
the last measured spa temperature.
1. Press the JETS 1 button to turn on the pump and
let it run for 10 seconds. The pump should be
running in low speed.
2. Press the JETS 1 buttons again and let the pump
run in high speed for 10 seconds.
3. Press the JETS 1 button again to turn off the
pump. The pump should be left in the off position
for 10 to 15 seconds.
Time
When time hasn’t been programmed, the “TIME” icon
flashes. To set the time, press the “TIME” button and
then the “MODE/PROG” button. Use the “UP” and
“DOWN” buttons to adjust time. See the next page
for more detailed instructions.
4. Repeat steps 1 through 3 until water is flowing
through all the jets and all air is removed from the
plumbing.
Standard, Economy, Sleep, and Standby
Modes
When the spa has finished priming, the heater will be
activated and the water temperature will be maintained
in standard mode. The spa will heat to 100°F (37.5°C)
at start up until the set temperature is changed as
described below.
Mode/Prog: This button is used to switch between
standard, economy, and sleep modes.
1. Press
“MODE/PROG”
to
enter
mode
programming.
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2. Press the “DOWN” button to cycle through to the
Light
desired mode.
Press the “LIGHT” button to turn the spa light on and
off and to shift between dim and bright settings if
your light is dimmable. On dim, the control panel will
show the center circle plus one quarter of the light
beams. Half of the light beams will show on medium
brightness, and all of the light beams will show on
bright.
3. Press “MODE/PROG” to confirm selection.
Standard Mode: This is programmed to maintain
the desired temperature. Note that the last measured
spa temperature displayed is current only when the
pump has been running for at least two minutes. The
“STAND” icon will display until the mode is changed.
Invert
Economy Mode: Economy mode heats the spa to the
set temperature only during filter cycles. The “ECON”
icon will display until the mode is changed. Pressing
the “JETS 1” button while in economy mode puts the
spa in standard-in-economy mode, which operates the
same as standard mode but reverts back to economy
mode automatically after one hour. During this time,
pressing the “MODE/PROG” button will revert to
economy mode immediately.
Press the “INVERT” button to change the numbers
in the display to read upside down. Another press
returns the display to the right-side-up position. This
enables you to read the display while you are in the
spa.
Locking the Panel
To lock the panel:
Sleep Mode: Sleep mode heats the spa to within
20°F (11°C) of the set temperature only during filter
cycles. The “SLEEP” icon will display until the mode is
changed.
•
Press “TIME”, “JETS 1”, and the “UP” button within
three seconds. When locked, the panel will display
“LOCK”. All buttons are frozen except the “TIME”
button.
Standby Mode: Pressing “Warm” or “Cool” then
“JETS 2” will turn off all spa functions temporarily. This
is helpful when changing a filter. Pressing any button
resets the spa.
To unlock the panel:
•
Press “TIME”, “JETS 1” then the “DOWN” button
within three seconds.
Setting the Temperature Lock
To activate the temperature lock:
Jets 1
Press the “JETS 1” button once to turn pump 1 on
or off and to shift between low and high speeds if
equipped. If left running, the low speed turns off
after two hours and the high speed turns off after 15
minutes. On non-circulation systems, the low speed of
pump 1 runs when the blower or any other pump is
on. It may also activate for at least two minutes every
30 minutes to detect the spa temperature and then to
heat to the set temperature if needed, depending upon
the mode. When the low speed turns on automatically,
it cannot be deactivated from the panel; however, the
high speed may be started.
•
Press the “UP” or “DOWN” button, “TIME”, “JETS
1”, then the “UP” button within three seconds.
The panel will display “TEMP LOCK” when the set
temperature is locked.
To unlock the set temperature:
•
Press the “UP” or “DOWN” button, “TIME”, “JETS
1”, and then the “DOWN” button.
Circulation Pump
This is an optional feature. The circulation pump will
come on when the system is checking temperature,
during filter cycles, during freeze conditions, or when
another pump is on.
Jets 2
Press the “JETS 2” button once to turn pump 2 on or
off and to shift between low and high speeds if it is a
two-speed pump. If left running, the pump will turn
off after 15 minutes.
Preset Filter Cycles
There are two filter cycles per day. The start and end
times of each cycle are programmable. To program,
set the time as instructed above, then press “MODE/
PROG” to advance to the next setting (or to exit
after the last setting). The default filter cycles are as
follows:
Option
This is an optional feature. Press the “OPTION” button
to turn the optional equipment on and off. If left on,
the equipment will automatically turn off after 15
minutes.
•
The first filter cycle is automatically activated at
8:00 AM and operates the pump until 10:00 AM.
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16
The “FILTER 1” indicator icon will light when filter
1 is running.
Ozone
This is an optional feature. On most systems, the ozone
generator (if installed) runs during filter cycles (except
when pump 1 is operating at high speed on a non-circ
ulating system) and during clean-up cycles. On some
systems, the ozone generator operates whenever
the pump runs. If your system is configured with the
optional ozone disable feature, the ozone generator
will turn off for one hour any time a function button
(“JETS 1”, “JETS 2”, “OPTION” etc.) is pressed.
•
The second filter cycle is automatically activated
at 8:00 PM and operates the pump until 10:00 PM.
The “FILTER 2” indicator icon will light when filter
2 is running.
The pump and the ozone generator will run during
filtration. At the start of each filter cycle, the blower
will run on highest speed for 30 seconds to clean out
the air channels. The lowest speed of pump 2 and
pump 3 will run for five minutes. In the event of power
loss or shut down, the time of day will need to be
reset for filter cycles to run according to your desired
programming.
Freeze Protection
If the temperature sensors detect a drop to 44°F
within the heater, the pump automatically activates
to provide freeze protection. The equipment stays
on until four minutes after the sensors detect that
the spa temperature has risen to 45°F or higher. In
colder climates, an optional additional freeze sensor
may be added to protect against freeze conditions that
may not be sensed by the standard sensors. Auxiliary
freeze sensor protection acts similarly except with the
temperature thresholds determined by the switch and
without a four-minute delay in turnoff.
Clean up Cycle
When the pump or blower is turned on by a button
press, a clean-up cycle begins 30 minutes after the
pump or blower is turned off or times out. The pump
and the ozone generator will run for one hour.
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“Sounds Good” System Operation
The “Sounds Good” system is available on 9800 controls only.
When you press the button once, it activates the sound system. You will
hear a unique sound for each button you press on the control panel.
The “Sounds Good” system plays sounds in three modes and will cycle in
this order each time you press the button on the SOUNDS GOOD panel:
Once
Twice
Three times
Four times
All sounds play at full volume
All sounds play at half volume
One sound plays for all controls
All sounds are off
Auxiliary Control Panels
Standard configuration (9800)
Spa Models with 3-pump system (9800)
Jets 1
Light
Jets 2
Option
Jets 1
Jets 3
Jets 2
Option
Air blower control (9800)
Two button jets control (6200/6300)
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Periodic Reminder Messages
Press the “Mode” button to reset a displayed reminder.
Message Frequency
Action Required
rPH
rSA
rCL
rtg
Every 7 days
Every 7 days
Every 30 days
Every 30 days
Test and adjust chemical levels per manufacturer’s instructions.
Test and adjust chemical levels per manufacturer’s instructions.
Remove, clean, and reinstall filter per manufacturer’s instructions.
Test and reset GFCI per manufacturer’s instructions. Drain and refill
spa per manufacturer’s instructions.
rdr
Every 90 days
Every 180 days
Every 365 days
Drain and refill spa per manufacturer’s instructions.
Clean and condition spa cover.
Install a new filter.
rCO
rCH
Diagnostic Messages
Message
Meaning
Action Required
No message 1) Spa temperature is unknown.
on display
1) After pump has been running for 2 minutes
temperature will be displayed.
2) Spa is in Economy or Sleep
mode.
2) In Economy or Sleep mode, the pump may be off
for hours outside a filter cycle. If you wish to see the
current spa temperature, either switch to Standard
mode or turn Jets1 on for at least two minutes.
3) Power has been cut off to the
spa.
3) The control panel will be disabled until power
returns. Spa settings and time of day will be
preserved for 30 days with a battery back-up.
BUF
dr
Internal problem detected.
Repair required. Contact your dealer or service
organization.
Insufficient water detected in
heater. Spa will be shut down for
15 minutes.
Check water level in spa. Refill if necessary. Make
sure pumps are been primed and filter cartridges are
clean. Press any button to reset or wait 15 minutes
and spa will automatically reset. If message spa does
not reset, call your dealer or service organization.
dry
dY
Insufficient water detected in
heater. Spa is shut down.
Follow directions for dr message and press any button
to reset spa. Spa will not automatically reset when dry
or dY is displayed.
(Displays on third occurrence of dr
message.)
Ec
Indicates heater is in Economy
Mode.
None.
--F or --C
Temperature unknown
After the pump has been running for two minutes, the
temperature will be displayed.
HL
HFL
A difference in readings between
temperature sensors has been
detected indicating a possible water message does not reset, call your dealer or service
flow problem. organization.
Make sure spa is filled to proper level and that
pumps are primed and filter cartridges are clean. If
IC
ICE
Potential freeze condition detected. No action required. The pumps and the blower will
automatically activate regardless of spa status.
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Message
LF
Meaning
Action Required
Persistent low flow problems.
Follow action required for HL or HFL message.
Heater is shut down, but other spa Heating capacity of the spa will not reset
functions continue to run normally. automatically. Press any button to reset.
Displays on the fifth occurrence of
the HL or HFL message within 24
hours.
OH
OHS
Overheat protection. The spa has
shut down. One of the sensors
has detected that the spa water is
110°F.
DO NOT ENTER THE WATER. Remove the spa cover
and allow water to cool. At 107°F, the spa should
automatically reset. If spa does not reset, shut off
the power to the spa and call your dealer or service
organization.
HH
OHH
Overheat protection (spa is
shutdown). One sensor has
detected 118˚F (48˚C) at the
heater.
DO NOT ENTER THE WATER!
Remove the spa cover and allow spa to cool below
107˚F (42˚C). Press any button on the topside
display to reset spa. If spa will not reset after spa has
cooled, turn off power for approximately 30 seconds
and then turn power back on. If display message is
repeated then shut the power off to the spa and call
your dealer or service organization.
Pr
SF
SL
When your spa is first actuated, it
will go into priming mode.
The priming mode will last for up to four minutes and
then the spa will begin to heat and maintain the water
temperature in the Standard mode.
Safety Suction. Spa is shut down.
The display will show SF when a vacuum switch
closes. All functions will turn off and the system will
be disabled until a panel button is pressed.
Indicates heater is in Sleep Mode.
None.
SA
Sb
SNA
Snb
Spa is shut down. The sensor that
is plugged into the sensor “A” or
“B” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
Sns
Sn
Sensors are out of balance.
Contact your dealer or service organization.
•
If this is alternating with the
temperature, it may just be a
temporary condition.
•
If the display shows only this
message (periodically blinking),
the spa is shut down.
ST
Indicates heater is in Standard
Mode.
None.
Stby
Pressing a button combination
on the user panel has activated
Standby Mode.
Press any button to leave Standby Mode and return to
normal operation.
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20
Electrical Power Efficiency
Your new spa comes equipped with an electric heater. Following the directions listed below will ensure the
most efficient operation:
NOTE: This method is only for spa usage under two hours a week.
•
•
•
Keep the spa’s operating temperature 5˚F below the desired usage temperature when not in use. One
or two hours before use, set the temperature to the desired temperature.
If the spa usage exceeds two hours a week, the set temperature should remain at the desired usage
temperature.
The air venturis should be used sparingly. When open, water temperature drops quite rapidly and can
also dissipate chemicals.
Allowing the water temperature to lower more than 10˚F below the desired usage temperature and
reheating it prior to usage will cause the heater to operate longer than it normally would maintaining the
desired temperature. Doing this will increase your operating cost and makes your heater work more than
necessary.
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Jets
Diverter Knobs
Almost all of the jets in your spa are adjustable.
Rotating the face of an adjustable jet to the left
(counter-clockwise) will decrease the amount of
water flow through the jet. Rotating the face of an
adjustable jet to the right (clockwise) will increase
the amount of water flow through the jet. (See
example shown below.)
Diverter knobs are 1” and 2” knobs located around
the top of your spa. They allow you to divert water
through jets from one side of the spa to the other, or
in most cases from floor jets to wall jets. This is ac-
complished by rotating the diverter knob to the left
(counterclockwise), decreasing the amount of wa-
ter flow through
a section of jets.
To increase the
amount of wa-
Neck jets adjust in the opposite directions (counter-
clockwise to increase, clockwise to decrease).
ter flow through
the other sec-
tion of jets, ro-
tate the handle
to the right
(clockwise).
Waterfalls
Some spa series include optional waterfalls. When
the booster pump is on, turn the knob near the
waterfall, or rotate the dial on top of the waterfall.
Water will immediately start flowing through it.
Air Venturis
Air venturis are the 1” knobs located around the
top of your spa. Each one will let you add a mixture
of air with the jet pressure. This is accomplished
by rotating the air
venturiknobtotheleft
(counterclockwise) to
increase the amount
of airflow through
the jets. To decrease
the amount of airflow
through the jets,
rotate the handle to
the right (clockwise).
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22
Adjustable Therapy System
Pump On/Off
Time Reset
Mode
This button allows the user to turn on and off the
ATS seat pump. Press this button once to turn the
pump on. Once on, the green LED light on the control
panel will illuminate, indicating that the system is
operational. To turn off the pump, press the “PUMP
ON/OFF” button a second time. Note: The pump
must be on prior to operating any other features of
this system.
Pulse mode will
normally run for
15 minutes then
automatically shut
off. For another
15-minute session,
press the “PUMP
ON/OFF”
and the “PULSE
button
Pulse Mode
This button allows the user to turn the ATS massage MODE” button. A
control on and off. Press the pulse button once to green LED will blink and the pump will run on high-
turn on the massage control. Once pressed, the speed mode as part of a 15-minute cool down period.
orange LED in position number 1will light, indicating After that, the pump will stop automatically and the
the number one pulse mode. Each press of either the green LED light on the panel will continue to blink
up or down button will move the orange LED up or for one minute then shut off automatically. After
down to the next pulse mode.
the second 15-minute session, the system will run
through a cool down cycle for up to two hours. In this
cool down mode, the user will only be able to operate
the pump (by again pressing the “PUMP ON/OFF”
button). However, the massage mode will remain off
until the cool down mode is completed.
Note: Allow one second between each button press.
Pressing the button quickly may cause improper
operation. To turn the pulse mode off and return to
normal pump operation, press the “PULSE MODE”
button a second time.
Pulse Mode System
Pulse mode system will shut off for two hours unless
reset by the following procedure. During this time the
pump will run at a maximum speed.
Up
This button allows the user to cycle up from one
through seven massage modes one at a time. Each
mode offers a different pulsating massage. Some
modes are faster than others, so just cycle through
them to find the massage you like best.
•
In the off position, press the “PULSE MODE”
button once.
•
The green power light will flash to indicate
reset.
Down
This button allows the user to cycle down through all
seven massage modes, one at a time.
Wireless Spa Monitor
The wireless spa monitor allows you to monitor and change your spa’s activity
from a distance. The table below describes each button’s function.
Light
Temp
Jet 1
Mode
Operates spa light and LED mood lighting
Display or adjust the set temperature control
Turn on or off jet 1
Switch between Standard, Economy, and Sleep Modes
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23
LED Perimeter Lighting
Press the LIGHT button on the topside control panel
to turn the spa light on. If your spa has perimeter
LED lights, they will also light up at the same time as
the spa light.
To cycle through the different color choices, press
the button repeatedly. Each time you press the
button, you advance to the next color.
2 Flashing white: When you have cycled through
all the colors, the next time you push the LIGHT
button, the LED lights will flash white.
The perimeter lights operate in three modes:
1 Cycle: The first time you press the LIGHT button,
the lights will cycle through all the colors in this 3 Fading cycle: The next time you push the
order:
LIGHT button, the lights will gradually fade from
one color to the next in the order shown above.
White
Cyan
Magenta
Blue
Yellow/green
Green
Spas with exterior corner LED lighting work in the
same modes as described above but do not light up
when the interior perimeter lights are yellow/green,
green or red.
Red
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24
Clear Water Plan
Contents of this section:
This section is intended for new spa owners with
no experience with water chemistry. Everyone’s ex-
perience with maintaining water quality is different,
but there are some general concepts you need to
know.
Testing and Adjusting Spa Water
Sanitation
Filtration
Bather Load
Water maintenance is not difficult, although it re-
quires regular attention. The most important thing
to understand about taking care of your spa water is
that preventive action is much easier than correcting
water quality issues.
Starting the Spa with Fresh Water
Maintenance Schedule
Cal Zone Quest Ozonator
Cal Clarity Bromine Generator
Troubleshooting Water Clarity Problems
The Key to Clear Water
Excellent water quality is a simple matter of four things:
Regularity
Regularity
FiFltilrtraattiioonn
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Clear water requires regular maintenance.
Cleaning your filter regularly is the easiest
vendiam quis duip ea ating et utem quam, sendit, velesequi-
Establish a routine based on a regular
sit am dunt niscil ilit alit nonumsan utatin utat num voloreril
vendiam quis duip ea ating et utem quam, sendit, velesequi-
and most effective single thing you can do
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schedule for your spa water maintenance.
to keep your water clear.
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in ut pratie dionull umsandio consed dolumsandit at. Rat,
in ut pratie dionull umsandio consed dolumsandit at. Rat,
consequi tinim ilisi bla feuis euguerc ilisi.
Maintaining your water quality helps the en-
A clogged or dirty filter will cause the heater
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joyment of your spa and extends your spa’s
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Em verit iliqui endiam nulluptat lamcore minibh elestio num-
and pump to work harder than they need
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life by preventing damage from neglect and
to, possibly causing them to fail.
utpatisi.
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chemical abuse.
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Ut vel ut wis atis nonullut augiam augait lore dolore erci te ea
The spa’s heating system will only function
consequat.
consequat.
See page 30 for the sched-
with the proper amount
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ule of recommended main-
of water flow through the
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tenance.
system.
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et wisis ero dolore dip exeraestie estie
vel inisci elisl ut diat, cons aut alit lut
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sustis essit wiscilit wisi.
et wisis ero dolore dip exeraestie estie
See page 28 for filter
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y
F
i
t
i
l
r
t
cleaning instructions.
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a
a
l
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t
u
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o
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g
n
e
R
our Key
Y
e
c
S
r
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a
n
a
o Cleat r
l
a
Chemical Balance
T
a
Sanitation
Chemical Balance
Sanitation
i
W
t
B
a
l
t
a
i
o
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You will need to test and
Sanitizers kill bacteria and
c
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i
n
m
e
h
C
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adjustthechemicalbalance
viruses and keep the water
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duip ea ating et utem quam, sendit,
of your spa water. Although
clean. A low sanitizer level
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velesequisit am dunt niscil ilit alit non-
this is not difficult, it needs
will allow microbes to grow
umsan utatin utat num voloreril in ut
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pratie dionull umsandio consed
to be done regularly.
quickly in the spa water.
pratie dionull umsandio consed
dolumsandit at. Rat, consequi tinim
dolumsandit at. Rat, consequi tinim ilisi bla feuis euguerc ilisi.
ilisi bla feuis euguerc ilisi.
Depending on your choice of sanitizer, you
We recommend using either chlorine or
Em verit iliqui endiam nulluptat lamcore minibh elestio num-
need to test the level of calcium hardness,
bromine as your sanitizer.
Em verit iliqui endiam nulluptat lamcore minibh elestio num-
sandip eraesectem diatio ercing ea cortis delissed dunt
sandip eraesectem diatio ercing ea cortis delissed dunt
total alkalinity, and pH. Spa owners with
utpatisi.
Spa owners with a Cal Zone 2000 ozonator
utpatisi.
a Cal Clarity bromine generator also
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or a Cal Clarity bromine generator also need
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need to check total dissolved solids and
consequat.
consequat.
to add sanitizer, although their requirements
phosphates.
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are different.
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magna ad dio er sequamconum nis eu feugiamet, vent et
magna ad dio er sequamconum nis eu feugiamet, vent et
See page 26 for learn how to balance your
wisis ero dolore dip exeraestie estie vel inisci elisl ut diat, cons
See page 26 for learn how to use sanitizer.
aut alit lut lore tin hent adiam iustrud molor sustis essit wis-
cilit wisi.
wisis ero dolore dip exeraestie estie vel inisci elisl ut diat, cons
spa water.
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cilit wisi.
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25
Testing and Adjusting Spa Water
You have two types of testing methods to choose from:
•
The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid
or tablet form.
•
Test strips are a convenient testing method commonly used by spa owners.
Balancing the Total Alkalinity
Balancing the Calcium Hardness
Total alkalinity (TA) is the measure of the total
levels of carbonates, bicarbonates, hydroxides, and
other alkaline substances in the water. TA can be
considered a “pH buffer”. It is the measure of the
ability of the water to resist changes in pH level.
Calcium hardness (CH) is a measure of the total
amount of dissolved calcium in the water. Calcium
helps control the corrosive nature of the spa’s water
and is why soft water is not recommended. The low
calcium content of soft water is very corrosive to
the equipment and can cause staining of the spa
shell.
The recommended total alkalinity is 80 - 120
ppm
The recommended calcium hardness is 150
- 200 ppm
If the TA is too low, the pH level will fluctuate
widely from high to low. Low TA can be corrected
by adding Cal Spas “pH-Alkalinity Up”.
If the CH is too low, add Cal Spas “Liquid Hardness
Increaser”.
If the TA is too high, the pH level will tend to be too
high and may be difficult to bring down. High TA
can be corrected by adding Cal Spas “pH-Alkalinity
Down”.
If the CH is too high, dilute the spa water with soft
water or, if this is not available, add Cal Spas “Stain
and Scale Defense”.
When the TA is balanced, it normally remains
stable, although adding water with high or low
alkalinity will raise or lower the TA level.
When the CH is balanced, it normally remains
stable, although adding soft water or very hard
water will raise or lower the CH level.
Balancing the pH
The pH level is the measure of the balance between
acidity and alkalinity.
8.2
Too alkaline,
causes scaling
Need to lower the pH level
8.0
7.8
7.6
7.4
7.2
7.0
6.8
6.6
If the pH is too low, it can cause corrosion of metal
fixtures and the heating element. Low pH can be
corrected by adding pH-Alkalinity Up.
Ideal balance
If the pH is too high, it can cause scaling by allowing
metals or minerals to form deposits and stain spa
surfaces. High pH can be corrected by adding pH-
Alkalinity Down.
Too acidic,
causes corrosion
Need to raise the pH level
Testing For:
Ideal Range (ppm)
Chemicals To Use:
Minimum
Maximum
To Raise
To Lower
Total Alkalinity
80
120
pH-Alkalinity Up
pH-Alkaliity Down
Calcium Hardness
pH
150
200
Liquid Hardness Increaser
pH-Alkalinity Up
Stain and Scale Defense
pH-Alkaliity Down
7.4
7.6
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26
Sanitation
After you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas
dealer for the right decision with regards to your lifestyle and spa usage.
We recommend either bromine or chlorine as your sanitizer. Both work well when maintained regularly.
DO NOT use trichlor Trichlor is very acidic and the hot temperature of the spa causes it to
dissolve too quickly It will cause damage to your spa and will void your warranty
Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered
out.
Make sure you follow all instructions and use only Cal Spas brand chemicals.
Whichever plan you decide on, follow it completely and don’t take shortcuts. It will provide you with clean,
safe, clear spa water with a minimum of effort. Spa owners with the Cal Zone Quest ozonator or the Cal
Clarity bromine generator still need to use a chemical sanitizer. See page 31 for instructions on usage.
Using Chlorine as a Sanitizer
If you choose to use chlorine as a sanitizer, only use granulated chlorine, not liquid chlorine. We recommend
you use only Cal Spas “Chlorinating Granules”.
Once a week, check the chlorine level using either a test strip or a reagent kit. See the table on the following
page for the ideal range.
Add one or two tablespoons of Cal Spas “Chlorinating Granules” to the spa water weekly. Note that chlorine
dissipation rate will be faster at higher water temperatures and slower at lower temperatures.
When you add chlorine, open all of the jets and run the spa at high speed with the cover open for at least
30 minutes.
Follow the maintenance schedule on page page 30.
Adding Sanitizer Tablets to
the Chemical Chamber
Using Bromine as a Sanitizer
Bromine is a very effective sanitizer that produces low chemical
odors. Unlike chlorine, it can break down bacteria and other
impurities to a safe level with a low burn-out rate.
Bromine is available in both granulated and tablet form. Use
granulated bromine to establish your bromine base. Use tablets
to maintain it. The filter cartridge provided with your spa has
an internal chamber for bromine tablets. Do not use a floater.
When you begin with fresh water, add 2 ounces of Cal Spas
Go Brom. Open all of the jets and run the spa at high speed.
This is your base bromine level as the tablets will take a while
to dissolve.
Add two ounces of Oxidizer Shock. Open all of the jets and
run on high speed with the cover half open for at least 30
minutes.
Place three or four bromine tablets in the chamber inside the
filter cartridge as shown in the figure at right.
Follow the maintenance schedule on page page 30.
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Testing For:
Ideal Range
(ppm)
Chemicals To Use:
Minimum Maximum
To Raise
To Lower
Chlorine level
Without ozonator
With ozonator
3.0
5.0
Chlorinating Granules
2.0
4.0
Bromine level
Without ozonator
With ozonator
6.7
5.7
11.0
10.0
Go Brom
Note: The Cal Clarity bromine generator requires different water chemistry tests. See page 31 for
instructions on its use.
Shocking the Water
In addition to using a chemical sanitizer, you will periodically need to shock the water. Shocking the water
helps remove burned-out chemicals, bacteria, and other organic material from your spa’s water and improves
your sanitizer’s effectiveness.
Do not use chlorinating shock, which will damage your spa’s jets and pump seals. The only shock you should
use is Cal Spas Oxidizer Shock. It is an easy way to maintain either chlorine or bromine chemical plans.
For best results use the directions below.
Add one ounce of Cal Spas Oxidizer Shock:
•
•
•
Once a week
After heavy bather loads
If water has a strong odor
Spa must be running with all of the jets on high for 30 minutes with the cover open. If necessary, repeat
oxidizer shock in 30 minute intervals.
Chemical Safety
Read and follow all printed instructions listed on bottles and packages Failure
to follow chemical directions may result in serious injury, sickness, or even
death
may have been exposed to chemical contact prior to
wearing them again.
Do not exceed chemical dosages as recommended
in the Clear Water Plan or on chemical bottles and
packages.
Inhaling or ingesting chemicals will cause serious
injury, sickness, or even death.
Never change chemical brands or types without
completely draining, flushing and thoroughly cleaning
the spa and cover first.
Chemicals must be stored completely out of the reach
of children in an area that is well vented, cool, and dry.
Failure to provide a proper area for chemical storage
may result in serious injury, sickness, fire explosion
and even death. Do not store your chemicals inside
the equipment area of your spa.
Never mix chemicals together.
Do not allow chemicals to come in contact with skin,
eyes or clothing. Remove and wash clothing that
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About the Pure XL Water Sanitizer
The Pure XL water sanitizer is an optional water purification system installed at the factory. It works 24 hours
a day with the continuous filtration pump during normal operation of the spa. It eradicates germs in the
water that are resistant to chlorine-based chemicals using high intensity UV light.
There are no settings to adjust and is virtually maintenance-free. Once a year the UV light needs to be
replaced and the quartz sleeve needs to be cleaned.
This is not a user-serviceable item and maintenance must be performed by a spa technician
Have your service technician consult the manufacturer’s instruction and service manual (UV
water purifier system is manufactured by Aqua Ultraviolet.)
Filter Cleaning
The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular
basis to maximize your spa’s filtering performance and heating efficiency.
In addition to spraying off the filter weekly to remove surface debris, your filter should be deep cleaned
periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the
filtration process. Even if the filter looks clean, scale and particles can clog the fibers and prevent water from
flowing through the filter resulting in the most common spa problem—no heat, caused by a dirty filter.
We recommend you clean your filter once a month and replace it once a year or as necessary.
1. Remove the filter by turning it counterclockwise, unscrewing the bottom threads, then pulling it up and
out.
2. Place the dirty filter into a bucket of water deep enough to cover the filter. Add 8 oz of Cal Spas “Liquid
Filter Cleaner” to the bucket of water.
Note: It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned.
This way, you can rotate the filters and both will last longer.
3. Twist off the tablet tube and set it aside.
4. Soak the filter for a minimum of 24 hours.
5. Spray the filter with a water hose. Spray each pleat carefully.
6. Put fresh bromine in the tablet tube (if you use it as a sanitizer) and twist it back on top of the filter.
7. Reinstall the filter. Do not overtighten.
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Bather Load
“Bather Load” is the term used to describe the number to 4 people, 15 minutes of usage, three times a
of people using a spa, combined with the length of week at 100 degrees) If your bather load exceeds
usage, and the frequency of usage. All these factors these guidelines, and you experience water quality
have a great effect on the spa water. The higher the problems, increase the amount of filtration first, (go
bather load, the more chemicals need to be added to the next higher filtration number) then if water
and a longer filtration time will be needed.
quality is still not adequate, consult the advice of your
Cal Spas dealer for additional chemical or system
recommendations. Be sure to give them your bather
load information.
All versions of the Cal Spas Clear Water Plan are
designed for spas with average bather load (3
Starting the Spa with Fresh Water
This applies to all spa owners EXCEPT those with
the Cal Clarity bromine generator. See instructions
on page page 31 for bromine generator operating
instructions and spa filling procedures.
3. Fill the spa to the proper water level with normal
tap water. (Do not use soft water.)
4. Use test strip and balance the spa water.
•
Adjust total alkalinity (acceptable range is
80-120ppm).
We recommend you use Cal Spas chemicals only.
Other brands of chemicals may have similar names
and/or usage descriptions but due to manufacturing
differences, use of other chemicals can increase
the likelihood of under- or over-dosing the spa
chemicals. Damage to the spa or spa’s components
from improper chemicals or chemical usage is not
covered under the spa’s warranty.
•
Adjust pH if necessary (between 7.2 to 7.8).
5. Pour in 16 oz of Cal Spas “Metal Protector” in the
center of the spa.
6. Add Stain and Scale Prevention.
7. Add either chlorine or bromine (but not both).
Prior to filling a spa for the first time, or after a routine
draining, you will want to follow this start-up plan to
extend water life and performance.
Chlorine: Add two tablespoons of Cal Spas “Chorine
Granules” to the spa water.
Bromine: Add 2 oz of Cal Spas “Go Brom” to
As with all chemical dosages listed in these Clear
Water Plans, start-up dosages are intended for 500-
gallon spas. Please adjust the chemical dosages to
the capacity of your particular spa.
establish a bromine base.
Add 2 Cal Spas “Bromine Tablets” to
bromine floater.
1. Clean the surface of the spa with Cal Spas “Multi-
Set floater opening at #2.
Purpose Cleaner”.
8. Turn on jets for 15 minutes. Leave spa uncovered
during this time.
2. Apply a protective coat of Cal Spas “Fast Sheen”
to the acrylic surface.
9. Put cover on spa and allow to heat up to desired
temperature.
Water level is very important to the operation of your spa If the water level
is too low or too high, your spa will not operate properly The water level
should be about six inches from the top when the spa is not being used
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Maintenance Schedule
Each time you refill the spa
Follow the section “Starting the Spa with Fresh Water”.
Prior to each use
Test the spa water using either test strips a reagent test kit. Adjust
chemical levels as necessary.
Once a week
Test the spa water using either test strips a reagent test kit. Adjust
chemical levels as necessary.
Once a month
Deep clean your spa’s filter. (Follow filter cleaning instruction at
beginning of Clear Water Plan)
Every two to four months
Drain and clean your spa with “Multi-Purpose Cleaner”.
Polish the acrylic surface with “Fast Sheen”.
Clean and treat spa cover, pillows, and Cal Select cabinet (if
equipped) with “Cover Protector”.
Refill your spa, following the section “Starting the Spa with Fresh
Water”.
If you are using the Cal Clarity Automatic Bromine Generator Clear
Water Plan, add new sodium bromide to the water.
Once a year
Replace filter cartridges if the pleats appear frayed.
If you use the Cal Zone Quest 2000 Ozonator, you will need to
replace the ozone cartridge.
If you use the Cal Pure UV water sanitizer, you will need to replace
the UV lamp.
We recommend that your spa water be changed every 4 to 6 months. You may find the need to change your
spa water more frequently with heavy use. When empty, your spa should be cleaned with a non-abrasive
cleaner, such as Cal Spas™ All Surface Cleaner, and then rinsed thoroughly.
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Cal Zone Quest Ozonator
The Cal Zone ozone generator releases ozone into the spa water. You will still need to test for chlorine and
occasionally replenish it to return the chlorine level to the baseline.
This plan and its chemical dosages are intended for spas equipped with the optional Cal Zone Quest 1000 / 2000
Ozonator or Del Zone Eclipse Ozonator. The chemical references are designed for Cal Spas chemicals only.
Start Up
1. Follow the spa start up procedures for chlorine Clear Water Plan.
2. Set the spa’s filtration time for “F-4”. This activates the ozonator and produces the ozone gas.
Note: Filtration time may need to be increased with heavy bather load.
Day One (Monday)
1. Test spa water using chlorine test strips. (You will need to use a small amount of chlorine as a supplemental
sanitizer)
2. Based on the test strip readings:
•
•
•
•
Adjust total alkalinity (acceptable range of 80-120 ppm).
Adjust the pH if needed (range is between 7.2 to 7.8).
Add 1 tablespoon of chlorine granules.
The recommended level of Chlorine is 1-3 ppm.
3. Add 2 oz of “Stain and Scale Defense”.
4. Remove dirty filter from the spa and rinse off.
5. Place your extra clean filter cartridge back into the spa.
6. Vacuum debris from the bottom of your spa with the spa vacuum.
Day Two (Friday)
1. Test spa water using chlorine test strips.
2. Based on the test strip reading:
•
•
Adjust total alkalinity, then the pH if needed.
Add 1 tablespoon of chlorine granules (if needed).
3. Add 2 oz of Cal Spas “Oxidizer Shock” to spa.
Run spa for 15 minutes with cover off.
4. Replace cover.
Cal Clarity Bromine
Generator
The Cal Clarity bromine generator automatically
generates and releases free bromine into the spa
water. You will still need to test for bromide and
occasionally replenish it to return the bromine level
to the baseline.
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15. This will initiate the build up of a bromine bank.
Start Up
1. Clean surface of spa with Cal Spas “Multi-Purpose
16. Set the filtration cycle to “continuous” (F-C) for
Cleaner”.
the first 24 hours.
2. Apply a protective coat of Cal Spas “Fast Sheen”
17. Put the cover on and allow the spa to heat to
to the acrylic surface.
desired temperature.
3. Fill spa to proper water level with normal tap
water. Do not use soft water.
Adjusting The Proper Bromine Levels
1. After start up, decrease the filtration cycle to F-4
and monitor the bromine level until it is within the
recommended range.
4. Use a test strip and balance the spa water:
•
Adjust total alkalinity (acceptable range is 80
to 120 ppm),
2. Use bromine test strips to achieve a 3-5 ppm
recommended level.
•
Adjust pH if necessary (between 7.2 to 7.8).
Note: It can take several days for the bromine level
to stabilize because the fill water that was used
sometimes contains contaminants that need to be
neutralized, thereby using up the initial bromine that
is generated.
5. Pour in 16 oz. of Cal Spas “Metal Protector” in the
center of spa.
6. Test for TDS (total dissolved solids).
•
•
The ideal range is 50 to 300 ppm.
3. Once the desired level has been achieved, turn the
dial down until a maintenance setting is achieved.
The common maintenance setting for an average
bather load is 4.
TDS must be less than 500 ppm to start with.
7. Test for phosphates. Phosphate level should be
below 200 ppb. Remove phosphates if necessary.
8. Determine the gallon capacity of the spa. Be
accurate, because this determines the amount of
TRU BLU that will be added. Consult the Cal Spas
Pre-delivery Guide for spa gallons.
When changing the setting, use bromine test strips
to determine when you have reached the level you
want.
Once a Week
1. Test spa water with bromine test strip.
9. Power up the spa and make sure all the spa’s
pumps are set to high speed. Turn the dial on the
face of the Cal Clarity Bromine Generator to OFF.
2. Based on test strip readings:
10. Sprinkle evenly over the surface of the spa one
2lb bottle of TRU BLU sodium bromide per 100
US gallons (370 liters) of water. Do not add too
much!
•
•
•
Adjust alkalinity if necessary.
Adjust pH if necessary.
Increase / decrease bromine production with
dial if required.
Note: Each bottle of TRU BLU will raise TDS /
conductivity amount approximately 500 ppm.
3. Remove dirty filter from the spa and rinse off.
11. Allow spa to run for 15 minutes so the TRU BLU
can dissolve completely before proceeding to the
next step.
4. Place your clean, extra filter cartridge back into
the spa.
5. Add 2 oz of Cal Spas “Oxidizer Shock” to spa. Run
12. Use sodium bromide test strips (not bromine) and
adjust sodium bromide level to 7.4 to 8.2 (equates
to 1700 to 2500 ppm TDS level).
spa for 15 minutes
6. Vacuum debris from the bottom of your spa with
the “Spa Vacuum”.
13. Add 2 oz of Cal Spas “Oxidizer Shock” to help burn
out impurities in fill water.
7. Replace cover.
14. Turn the dial on the bromine generator clockwise
until the LED display reads 10.
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Troubleshooting Water Clarity Problems
Problem
Probable Causes
Possible Solutions
Cloudy Water
•
Dirty filter
•
•
•
•
Clean filter
•
Excessive oils / organic
matter
Shock spa with sanitizer
Add sanitizer
•
•
Improper sanitization
Adjust pH and/or alkalinity to recommended
range
Suspended particles /
organic matter
•
•
•
•
•
•
•
•
Run jet pump and clean filter
Drain and refill the spa
•
Overused or old water
Water Odor
•
•
•
•
•
•
Excessive organics in water
Improper sanitization
Low pH
Shock spa with sanitizer
Add sanitizer
Adjust pH to recommended range
Shock spa with sanitizer
Adjust pH to recommended range
Chlorine Odor
Musty Odor
Chloramine level too high
Low pH
Bacteria or algae growth
Shock spa with sanitizer – if problem is
visible or persistent, drain, clean and refill
the spa
Organic buildup /
scum ring around
spa
•
Buildup of oils and dirt
•
Wipe off scum with clean rag – if severe,
drain the spa, use a spa surface and tile
cleaner to remove the scum and refill the spa
Algae Growth
•
•
High pH
•
•
Shock spa with sanitizer and adjust pH
Low sanitizer level
Shock spa with sanitizer and maintain
sanitizer level
Eye Irritation
•
•
Low pH
•
•
Adjust pH
Low sanitizer level
Shock spa with sanitizer and maintain
sanitizer level
Skin Irritation / Rash
•
•
Unsanitary water
•
•
Shock spa with sanitizer and maintain
sanitizer level
Free chlorine level above 5
ppm
Allow free chlorine level to drop below 5 ppm
before spa use
Stains
Scale
•
•
•
Total alkalinity and/or pH
too low
•
•
Adjust total alkalinity and/or pH
Use a stain and scale inhibitor
High iron or copper in
source water
High calcium content in
water – total alkalinity and
pH too high
•
•
Adjust total alkalinity and pH – if scale
requires removal, drain the spa, scrub off the
scale, refill the spa and balance the water
Use a stain and scale inhibitor
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Cleaning and Maintenance
Removing and Reseating the Pillows
You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types
of pillows.
Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will
pop out of the holes.
Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert
the pegs back into the holes.
Spa Cover
Important! Keep the spa covered when not in use!
See the manual enclosed with your cover for
instructions on mounting the locks and how to lock
and unlock the cover.
•
•
•
•
Coveredspaswilluselesselectricityinmaintaining
your set temperature.
In addition, while the spa cover is rigid, it is not
designed to support any weight. Therefore, as a
safety precaution and to preserve the life of your
Covering your spa will protect your spa’s finish
from the sun’s ultraviolet rays.
You are required to keep the spa covered to cover, you must not sit, stand, or lie on it, nor should
maintain warranty coverage.
you place objects of any kind on top of it.
Covering your spa helps prevent children from
drowning in the spa.
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Draining Your Portable Spa
Your spa should be drained every four to six months,
and refilled with fresh tap water. The following is the
recommended method for draining your spa.
1. Turn off the power at the breaker.
2. Remove all filters.
If your drain valve is mounted on the side of the spa
cabinet as shown at right, proceed to step 5.
If your drain valve is located inside the spa cabinet:
3. Using a Phillips screwdriver, remove the screws to
the access panel and open it.
4. Locate hose ending with the 3/4 inch hose-bib
fixture.
5. Hook up the female end of a garden hose to the drain fitting.
6. Place the other end of the garden hose where you would like the water to drain to.
7. Twist the hose-bib fixture counterclockwise and pull to open the drain.
8. Let spa drain completely, then remove garden hose.
9. Twist the hose-bib fixture clockwise to close it.
Cleaning and Replacing the Filter
Filtration is one of the most important steps you can take to ensure clean, clear water. It is far less expensive
to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals, excessive
filtration times, or by water replacement.
See the section “Clear Water Plan” for more information on cleaning your filter.
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Winterizing (Cold Climate Draining)
In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always
have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This
will help reduce the risk of freezing in your spa and your spa’s equipment.
Warning: If you find the need to drain your spa, please be aware of the potential of freezing in
your spas equipment and plumbing Even if the directions below are followed perfectly, there
is no guarantee that your spa will not suffer freeze damage
Freeze damage is not covered by your warranty
1. Open all filter covers.
2. Remove the filter baskets and filters.
3. Drain your spa completely as described in the instructions above.
4. Vacuum water from the spa’s main drain fitting with a
wet/dry vacuum.
5. Remove drain plugs from the front of the pumps.
6. Disconnect the unions from both sides of the pump.
7. Blow any remaining water out of the jets and equipment
area with the wet/dry vacuum.
8. Cover your spa with a good spa cover and an all-weather
tarp to ensure that neither rain nor snow enters the
spa.
NOTE: All manifolds are plumbed in series directly to the
main drain (see example at right), making it easier to remove
water and reducing the possibility of freeze damage.
Continuous water flow and drainage
Vacation Care
You can leave your spa unattended for up to two weeks if you follow these instructions.
ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa
is filled with water.
1. Set the spa to Sleep Mode. (See instructions on page 12 or page 14 for changing modes.)
2. Following the water quality instructions starting on page 24, adjust the pH.
3. Shock the water (add either chlorine or bromine sanitizer).
4. When you return, check and adjust the pH and shock the water.
If you will not be using your spa for longer than 14 days and a spa maintenance service is not available, we
strongly recommend you drain or winterize your spa.
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Cleaning Your Spa
Spa Cover and Pillows
Due to the constant punishment your spa cover and pillows receive, you should protect them by
applying Cal Spas Vinyl and Leather Cleaner as part of your monthly maintenance plan. It is specifically
designed to protect spa covers and pillows from chemical and ultraviolet light damage. It accomplishes
this without leaving an oily residue behind that is normally associated with common automotive vinyl
protectants.
Warning: Do not use automotive vinyl protectants on spa covers or pillows. These products are
generally oil-based and will cause severe water clarity issues that are difficult to correct.
Spa Shell
Each time you drain your spa, before you refill it you should clean your spa shell with our Cal Spas
All-Purpose Cleaner and apply a protective coat of Cal Spas Fast Sheen.
Cal Spas All-Purpose Cleaner is a low detergent, non-abrasive cleaner specifically formulated to clean
the spa without damaging its acrylic finish.
Cal Spas Fast Sheen is a non-oil based wax that is specifically formulated to protect the spa’s finish
from the chemicals and minerals associated with normal spa use.
1. Spray Cal Spas™ Multi-Purpose Cleaner directly to the spa’s finish.
2. Wipe clean with a soft cloth.
3. Repeat on heavily calcified areas.
4. Wipe spa thoroughly with a wet sponge, rinsing often in a bucket of clean water.
5. Allow the spa to dry completely.
6. Apply a coat of Cal Spas™ Fast Sheen to the spa’s entire finish with a soft cloth or sponge.
7. Allow Fast Sheen to dry until white and powdery.
8. Buff clean with a soft cloth, rotating frequently.
IMPORTANT: Do not use any of these products on spas full of water. Only apply to clean, cool, dry
surfaces. Incorrect product usage may cause water clarity issues.
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Jet Removal and Replacement
Rotate the jet face counterclockwise until you feel some resistance.
Continue to rotate the jet for another quarter turn. You will feel the jet snap out of position. Continue to rotate
the jet as you pull it out of the jet well.
To replace jets, insert the jet in the jet well and push and rotate it clockwise until you feel it snap into position.
When the jet face can be rotated freely, it is properly seated.
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Using the Entertainment System
Some spas may be equipped with audio/visual en-
tertainment options. Several options are available
and include marine grade CD players and an iPod
docking station. Each spa equipped with an audio/
visual system is delivered with the manufacturer’s
operating instructions in a clear plastic bag.
•
Make sure that hands and CDs are dry before
coming in contact with this or any electronic op-
tion.
•
•
•
Always close the CD protective door.
Do not place wet CD’s into this unit at any time.
The instructions contained in this manual describe
only basic functions. See the manufacturer’s oper-
ating instructions for other features and functions.
We strongly recommend that you read the manufac-
turer’s instructions prior to operating this unit.
Water damage is not covered by Cal Spas or the
manufacturer’s warranty.
Although the marine grade entertainment system is
encased in a plastic housing with weather seals, the
system is water resistant and NOT waterproof.
Observe the following precautions for your enter- You must take every precaution to keep this system
tainment system:
dry! Water damage is not covered by Cal Spas or the
manufacturer’s warranty.
Listening to the Radio
Playing a CD
1. Press the POWER button on the unit or the re-
mote control to turn the system on. The system
automatically starts in the mode it was in when
it was last shut off.
You can play CDs with any of the media systems.
1. Insert a disc in the disc drive as described
above. The player will identify the type of disc
and begin playing it.
2. Press the SOURCE or MODE button to switch to
the radio mode.
2. Use either the remote control or the buttons on
the faceplate to start and stop the player and
to jump to selections.
3. Press the left and right arrows located at the
far right of the panel to tune the radio to a
station.
3. To remove the disc, press the EJECT button.
Inserting and Ejecting a Disk
For the Sony CDX-HS70MW system:
1. Press the OPEN button on the unit. The faceplate will lower and expose the disk drive.
2. Insert a disk in the disk drive.
3. Flip up the faceplate.
To remove the disc, press the OPEN button. The faceplate will open. Press the small EJECT button located
to the left of the disk drive slot.
For the Sony CDX-GT10M system, simply insert a disk into the slot in the faceplate. To remove the disc, press
the EJECT button.
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Using the iPod Docking Station
To play an iPod from the docking station to the spa’s stereo
system:
1. Place the iPod in the docking station.
2. Press the SOURCE button on the stereo until the display
shows AUX.
3. Play the iPod.
4. Adjust volume using the volume control in the docking
station.
Programming the Universal Remote Control
The Cal Spas universal remote has been pre-programmed to function with the entertainment system the spa
has been configured with. However, in case you need to reprogram the remote, use the device list below for
the programming code.
1. Turn on the device (TV, CD player, DVD player) with the manufacturer’s remote control.
2. Press the button on the remote for the device you want to program (TV, CD, DVD, etc.)
3. Press and hold the SETUP button until the LED blinks twice.
4. Enter the device code. If you perform this procedure correctly, the LED will blink twice. If not, repeat
steps 2 and 3.
Device Manufacturer
Device
Type
Code
1440
Sony CDX-GT10M
CD
CD
Sony CDX-HS70MW
1440
Samsung 42” plasma
(Galaxy spa only)
TV
1312
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Using the iSound Remote Music System
The iSound Remote Music System comes with the SoundCast iCast transmitter
and OutCast wireless speaker. This is a stand-alone audio product manufactured
by SoundCast Systems. It is not integrated with any Cal Spa product.
The OutCast system is ideal for use outdoors and especially in an environment
with a pool or spa. The portable wireless speaker is extremely water resistant
(but not waterproof) and is free from interference from other wireless devices
such as cordless or cell phones, microwave ovens, remotes, or wireless routers.
The OutCast system comes with its own owner’s manual. It describes parts
included, installation, and proper use. Owners of the OutCast system must read
this manual.
The iCast Transmitter is tailored to the needs of Apple
iPod owner. The iCast transmitter is specially configured
to accommodate currently available iPods, using
approved interchangeable inserts in the docking bay.
Note: The OutCast system includes an MP3
docking station, transmitter, and remote speaker
and does NOT INCLUDE an MP3 player such as
an iPod
About the SunBriteTV Monitor
Because Cal Spas does not offer an integrated TV or DVD
option with any line of spas, we recommend spa owners
use the SunBriteTV monitor as a high quality, weather
resistant video monitor.
The SunBriteTV monitor is a stand-alone video product
and is not manufactured by Cal Spas. The SunBriteTV
monitor comes with its own owner’s manual. Owners of
the SunBriteTV must read this manual.
It is designed for permanent outdoor installation and is
suitable for use adjacent to your spa.
This television is highly adaptable to most kinds of
installation with a wide variety of video input options such
as DVD or cable TV and easily customizable according to
spa owners’ preferences and circumstances.
You will need to coordinate the installation of your video system with your spa dealer.
THE SUNBRITETV MUST BE INSTALLED NO LESS THAN FIVE FEET AWAY FROM ANY BODY OF WATER
(SUCH A POOL OR SPA).
Check local building codes and consult your spa dealer for proper installation guidelines.
2010 Portable Spa
LTR20101000, Rev. C
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42
Appendix
Replacement Parts
Jets
Jets
CRW 5 5” Power Storm
MJW 5 5” Shower Storm
Stainless steel: PLU21703677
Cobalt blue: PLU21703677-BLU
Stainless steel: PLU21703625
Cobalt blue: PLU21703625-BLU
ED 2 25” Euro Directional
MNW 3” Neck
Stainless steel: PLU21703674
Cobalt blue: PLU21703662-BLU
Stainless steel: PLU21703628
Cobalt blue: PLU21703628-BLU
ELE 2 25” Euro Less Eyeball
msw 3” Micro Swirl
Stainless steel: PLU21703663
Cobalt blue: PLU21703663-BLU
Stainless steel: PLU21703632
Cobalt blue: PLU21703632-BLU
EW 2” Euro
OZ 2” Ozone Injector
Stainless steel: PLU21703621
Cobalt blue: PLU21703621-BLU
Stainless steel: PLU21700818
Cobalt blue: PLU21700818-BLU
EWD 2” Neck Euro
Stainless steel: PLU21703675
Cobalt blue: PLU21703675-BLU
PSA 5 5” Power Storm
Acupressure
Stainless steel: PLU21703668
Cobalt blue: PLU21703668-BLU
mfc 3” Micro Flow Directional
Stainless steel: PLU21703664
Cobalt blue: PLU21703664-BLU
PSD 4” Polystorm Directional
MFRW 3 25” Neck Blasters
Stainless steel: PLU21703661
Cobalt blue: PLU21703661-BLU
Stainless steel: PLU21703627
Cobalt blue: PLU21703627-BLU
PSR 5.25” Power Storm Rifle
MFW 4” Maxi Flow
Stainless steel: PLU21703666
Cobalt blue: PLU21703666-BLU
Stainless steel: PLU21703630
Cobalt blue: PLU21703630-BLU
mfw 3” Micro Flow
PST 5 25” Power Storm
Twister
Stainless steel: PLU21703631
Cobalt blue: PLU21703631-BLU
Stainless steel: PLU21703665
Cobalt blue: PLU21703665-BLU
2010 Portable Spa
LTR20101000, Rev. C
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43
Jets
Valves
1” LED Diverter Valve with
Swoosh Logo
SFW 5 5” Sure Flow
Stainless steel: PLU21703626
Cobalt blue: PLU21703626-BLU
PLU21300450
2” LED Diverter Valve with
Swoosh Logo
SW Swim
PLU21300460
PLU21700565
1” Diverter Valve Silver
Handle with Dark Gray Cap
and Wall Fitting
SXW 5 5” Storm, 2 Hole
PLU21300470
Stainless steel: PLU21703623
Cobalt blue: PLU21703623-BLU
2” Diverter Valve Silver
Handle with Dark Gray Cap
and Wall fitting
PLU21300480
T 5 25” Tornado
Stainless steel: PLU21703629
Cobalt blue: PLU21703629-BLU
Air Control with Swoosh
Logo
PLU21300500
W 4” Whirlpool
Air Control Valve Silver
Handle with Dark Gray Cap
and Wall Fitting
Stainless steel: PLU21703609
Cobalt blue: PLU21703609-BLU
PLU21300510
Jet Stream Propulsion
PLU21702620
2” Large Diverter Valve,
Silver Cap
PLU21300043
1” Large Diverter Valve,
Silver Cap
PLU21300047
1” Air Control, Silver Cap
PLU21700378
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LTR20101000, Rev. C
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44
Pillows
Waterfalls
Quad
Cascade Waterfall
ACC01400931
PLU21800820
Neck Blaster
Filter Waterfall
ACC01401010
PLU21800830
Cascade (Logo)
ACC01401030
Vertical Waterfall
PLU21800840
Infinity
ACC01400950
Filters
Filter Cartridge, 75 Sq
Ft, Anti-Bacterial, with
Chemical Chamber
Neck
ACC01401040
FIL11100215
Drains
Filter Cartridge, 50 Sq
Ft, Anti-Bacterial, with
Chemical Chamber
Main Drain, Super Hi Flo
Suction 2 1/2” Silver
FIL11100205
PLU21400137
Filter Cartridge 75 Sq Ft,
Anti-Bacterial
Bottom Drain Star Suction
Cover
FIL11703211
PLU21400197
Filter Cartridge, 50 Sq Ft,
Anti-Bacterial
FIL11100201
Bottom Drain Filtration
Return Assembly
OZO18300005
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LTR20101000, Rev. C
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Lights
LED Lights
Light Assembly Complete
Small Controller Daisy
Chain
LIT16000150
LIT16100179
Light Mini 2” Diameter
LIT16000151
2’ Daisy Chain Jumper
LIT16100183
Walfitting, Clear Lens Cap,
Jumbo Spa Light, 5”
LIT16100153
Overmold Adapter for Small
Controller
Red Lens Insert, Jumbo Spa
Light
LIT16100209
LIT16100155
Quad LED Daisy Chain
Assembly
LIT16100211
Blue Lens Insert, Jumbo Spa
Light
LIT16100156
Dual LED Daisy Chain
Assembly
LIT16100212
Ozone Cartridges
Cal Zone Quest 2000
Replacement Cartridge
7 LED 2” Light Daisy Chain
with Stand-Off
OZO18100020
LIT16100214
Pure XL UV Water Sanitizer
Pure XL Water Sanitizer,
Complete System
Faceted Bullet Lens,
Polycarbonate, UV Stable
LIT16100215
Silicone O-Ring for Lens
LIT16100208
Replacement UV Lamp
Replacement Quartz Sleeve
O-Ring for Twist Top
Quartz Cap, Clear
Replacement Cabinet Panels
The complete selection of replacement cabinets for
all models is very extensive and too lengthy for this
owner’s manual. See your Cal Spas deal to order
replacement panels for your spa, or call 1-800-CAL-
SPAS.
Rubber Seal, Purple
25 Watt Transformer, 220V
2010 Portable Spa
LTR20101000, Rev. C
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46
Covers
Avalon Series
A515/A526/A534
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
Diamond Series
D836L / D836B / D847M /
D850L / D850B / D865B / D865L
84” X 64”
ACC01200460
93” X 93”
ACC01200420
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200461
ACC01200464
ACC01200466
ACU02200500
ACU02200501
ACU02200502
ACU02200499
ACC01200421
ACC01200422
ACC01200423
ACU02200260
ACU02200261
ACU02200266
ACU02200267
ACU02200262
ACU02200263
ACU02200264
Deluxe Gray
Deluxe Gray
Deluxe Slate
Deluxe Slate
Deluxe Palomino
Deluxe Palomino
Custom Teal
A726 / A734 / A744
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
84” X 84”
Custom Navy
Custom Hunter
ACC01200410
ACC01200411
ACC01200412
ACC01200419
ACU02200250
ACU02200251
ACU02200256
ACU02200257
D846D
93” OCTAGON
ACC01200434
ACC01200435
ACC01200436
ACC01200433
ACU02200277
ACU02200278
ACU02200279
ACU02200276
ACU02200287
ACU02200288
ACU02200298
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Deluxe Gray
A826 / A834 / A844 / A857
Standard Rust
93” X 93”
Deluxe Slate
Deluxe Palomino
Custom Teal
ACC01200420
ACC01200421
ACC01200422
ACC01200423
ACU02200260
ACU02200261
ACU02200266
ACU02200267
Standard Gray
Standard Slate
Custom Navy
Custom Hunter
Standard Palomino
Deluxe Rust
Deluxe Gray
D957E
96” x 135”
Deluxe Slate
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200440
ACC01200441
ACC01200444
ACC01200445
ACU02200280
ACU02200281
ACU02200285
ACU02200286
ACU02200282
ACU02200283
ACU02200284
Deluxe Palomino
A970L
93” X 130”
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200450
ACC01200451
ACC01200452
ACC01200454
ACU02200290
ACU02200291
ACU02200295
ACU02200289
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Deluxe Gray
Custom Navy
Custom Hunter
Deluxe Slate
Deluxe Palomino
2010 Portable Spa
LTR20101000, Rev. C
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47
D950N / D965N /
D963S / D950S
D635V
84” X 93”
ACC01200462
93” x 130”
ACC01200450
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200463
ACC01200465
ACC01200467
ACU02200510
ACU02200511
ACU02200512
ACU02200509
ACU02200513
ACU02200514
ACU02200515
ACC01200451
ACC01200452
ACC01200454
ACU02200290
ACU02200291
ACU02200295
ACU02200289
ACU02200296
ACU02200297
ACU02200299
Deluxe Gray
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
Custom Navy
Custom Hunter
Fitness Series
F2400
D525L
64” x 84”
96” x 169”
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200460
ACC01200461
ACC01200464
ACC01200466
ACU02200500
ACU02200501
ACU02200502
ACU02200499
ACU02200503
ACU02200504
ACU02200505
Deluxe Rust
ACU02200420
ACU02200421
ACU02200422
ACU02200423
ACU02200424
ACU02200425
ACU02200426
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
F2500
93” x 206”
Custom Navy
Custom Hunter
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
ACU02200400
ACU02200401
ACU02200402
ACU02200406
ACU02200403
ACU02200404
ACU02200405
D736B / D736L / D750B /
D750L / D765B / D765L
84” x 84”
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200410
ACC01200411
ACC01200412
ACC01200419
ACU02200250
ACU02200251
ACU02200256
ACU02200257
ACU02200252
ACU02200253
ACU02200254
F4700
96” x 202”
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
ACU02200407
ACU02200408
ACU02200409
ACU02200410
ACU02200411
ACU02200412
ACU02200413
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
2010 Portable Spa
LTR20101000, Rev. C
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48
FII730/FII745
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
84” x 84”
ACC01200410
Family II Series
FII515B
78” ROUND
43” x 83”
54” x 78”
ACC01200411
ACC01200412
ACC01200419
ACU02200250
ACU02200251
ACU02200256
ACU02200257
ACU02200252
ACU02200253
ACU02200254
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Gray
Deluxe Palomino
Deluxe Teal
Deluxe Slate
Deluxe Palomino
Deluxe Teal
Deluxe Navy
Deluxe Hunter
Deluxe Navy
Deluxe Hunter
FII830/FII845
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
93” x 93”
ACC01200420
ACC01200421
ACC01200422
ACC01200423
ACU02200260
ACU02200261
ACU02200266
ACU02200267
ACU02200262
ACU02200263
ACU02200264
FII518B
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Gray
Deluxe Palomino
Deluxe Teal
Deluxe Slate
Deluxe Palomino
Deluxe Teal
Deluxe Navy
Deluxe Hunter
Deluxe Navy
Deluxe Hunter
Galaxy Series
GX49
FII520B
93” x 93”
Deluxe Rust
Standard Gray
ACC01200370
Deluxe Rust
Deluxe Gray
Deluxe Slate
Deluxe Palomino
ACU02200260
ACU02200261
ACU02200266
ACU02200267
ACC01200371
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200373
ACC01200374
ACU02200210
ACU02200211
ACU02200216
ACU02200217
ACU02200212
ACU02200213
ACU02200214
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Deluxe Teal
Deluxe Navy
Deluxe Hunter
2010 Portable Spa
LTR20101000, Rev. C
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49
VX834B/L, VX848B/L, VX860B/L
Standard Rust
93” x 93”
ACC01200420
Victory Xtreme Series
VX901
72” x 72”
ACC01200566
Standard Gray
ACC01200421
ACC01200422
ACC01200423
ACU02200260
ACU02200261
ACU02200266
ACU02200267
ACU02200262
ACU02200263
ACU02200264
Standard Rust
Standard Slate
Standard Palomino
Deluxe Rust
Standard Gray
ACC01200567
ACC01200568
ACC01200559
Standard Slate
Standard Palomino
Deluxe Gray
Deluxe Slate
FX624B
76” x 84”
Deluxe Palomino
Custom Teal
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
ACC01200406
ACC01200407
ACC01200508
ACC01200509
ACU02200362
ACU02200363
ACU02200367
ACU02200358
ACU02200372
ACU02200373
ACU02200374
Custom Navy
Custom Hunter
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
VX724L
78” x 84”
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
ACC01200520
ACC01200521
ACC01200522
ACC01200523
VX726B/L, VX740L
Standard Rust
Standard Gray
Standard Slate
Standard Palomino
Deluxe Rust
84” x 84”
ACC01200410
ACC01200411
ACC01200412
ACC01200419
ACU02200250
ACU02200251
ACU02200256
ACU02200257
ACU02200252
ACU02200253
ACU02200254
Deluxe Gray
Deluxe Slate
Deluxe Palomino
Custom Teal
Custom Navy
Custom Hunter
2010 Portable Spa
LTR20101000, Rev. C
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50
Keeping Fit with your Spa
IMPORTANT: Always consult your physician before starting any exercise activity or program. The Ultimate
Fitness series spas feature rubber exercise bands. When stretched, these bands create a high tension condition.
Improper use or failure to connect the exercise bands properly may cause injury. Always inspect all of the
exercise equipment prior to beginning any exercise. Do not use any damaged equipment
The fitness equipment consists of: two rowing arm bars, two 62” exercise bands, two 32” exercise bands, two
27” exercise bands, two hand grips, two ankle bands, two hand loops, and an exercise belt. This equipment
attaches to the exercise anchors located on the spa walls.
Ultimate Fitness Series Exercise Program
Refer to the equipment configurations shown on the next page for the following exercises.
Seated Row
Standing Shoulder Press
Use the exercise bars in a seated position with your Using the exercise grips, place your palms facing
feet stable, abs tight and lower back stable. Keep away from your body with your elbows bent at 90˚.
your palms down, arms extended with elbows slightly Press upward bringing your hands together in front of
bent. Pull towards your chest squeezing your shoulder you, above your head and slowly return to the start
blades to the middle back and returning slowly to the position.
starting position.
Arm Curls
Standing Chest Fly
Using the exercise grips, place your hands face up with
Using the exercise grips, place palms sideways facing your elbows slightly bent, pull upward towards your
your body with your elbows slightly bent. Pull your chin squeezing and flexing your biceps then slowly
body forward, bringing hands together, squeezing and return to start position.
flexing chest muscles, then slowly returning to the
starting position.
Running or Walking
Attach the exercise belt around your waist and attach
the two 62” exercise bands to the far wall of the spa.
Standing Chest Press
Using the exercise grips, place your palms down with Turn on the two swim jets and walk or run into jet
your elbows bent at 90˚. Press forward bringing your stream.
hands together, squeezing and flexing your chest
muscles, then slowly return to the start position.
Leg Streching and Strength Training
Attach an ankle band to your ankle and attach a 62”
exercise band to any exercise anchor. Lift your leg to
the side or back as the band provides tension.
2010 Portable Spa
LTR20101000, Rev. C
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Connecting the Exercise Equipment
The drawings below show different ways the exercise
kit can be connected depending on the exercises you
wish to do.
2010 Portable Spa
LTR20101000, Rev. C
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52
Troubleshooting
Symptom
Possible Causes
Possible Solutions
System / Power Problems
System does not work
Power is turned off
Reset spa
Control pad and spa
equipment do not
operate
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
The 20 or 30A fuse, depending on
the system, has blown
Contact your dealer
The spa does not turn
off
Spa is trying to heat up
Check the temperature setting is in
Standard mode
Spa is in filter cycle
Normal. No adjustment necessary
Check setting
Spa is in Standard mode
An error may have has occurred
Control panel displays
a message
See Diagnostic Messages on page 18 for
message code meanings
GFCI breaker trips
repeatedly
Improper wiring to spa or GFCI
breaker is defective
Consult with a qualified electrician
There is a defective component on
the spa
Contact your dealer
Heat Problems
Spa does not heat
Heating mode not selected
See control panel instructions on pages
12 through 16
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Heater is defective
Contact your dealer
Gate valve is partially or fully closed
Open gate valves. Note: Never operate
your spa with the gate valves closed!
Spa gets warm but
does not get hot
Thermostat has been turned down
Insufficient filtration time
Water level is too low
Set control panel to a higher temperature
Increase filtration time
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Dirty filter cartridge
Clean filter cartridge
Open gate valves
Align spa cover
Gate valves closed
Spa cover improperly positioned
Filtration time is set too long
Spa gets too hot
Reduce filtration cycles, especially during
summer months
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LTR20101000, Rev. C
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Symptom
Possible Causes
Possible Solutions
Water Problems
Water is not clean
For all water clarity problems, see page 24.
High water
consumption
Very high evaporation or heavy
splashing
Use the cover and refill as necessary
Low water stream
from the jets
Running in FILTER mode - slow
speed
Select high speed jets
Block wall suctions or skimmer
Clean the wall suction/skimmer. Remove
blockage
Dirty filter
Clean filter and replace
Open jets
Jets are closed
Valves closed
Open valves
No water stream from
the jets
Pump has airlock
Jets are closed
Remove airlock by priming spa (page 11)
Open jets
Power switched off, system off
Pump is defective
Pump fluctuations
Reset power
Contact your dealer
Low water. Check level on skimmer flap
Close or turn off empty cycle if necessary
Water leakage from
below the spa
Check the connections and empty
the hoses
Water Pressure Problems
Jets surge on and off
Water level is too low
Add water to normal level
Open jet valves
Jets are weaker than
normal or do not work
at all
Jet valves are partially or fully closed
Filter cartridge is dirty
See Cleaning the Filter
Air is trapped in the pump
Open the air bleed valve on each pump’s
housing and allow air to bleed out of the
system. Be sure to tighten each air bleed
valve as soon as water starts to flow.
The suction fittings are blocked
Remove any debris that may be blocking
the suction fittings
Gate valve is closed
Open gate valves. Note: Never operate your
spa with the gate valves closed!
Air and Jets Problems
No airstream from the
jets
Air control not open
Open the control
Jet spout opening not fixed properly
Jet spout opening missing
Check jet spout openings
Check jets and replace as necessary
Light Problems
Standard spa light does Light bulb has burned out
Replace light bulb
not work
Lighting system is defective
Contact your dealer
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LTR20101000, Rev. C
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Symptom
Possible Causes
Possible Solutions
Pump Problems
Pump runs constantly – Problem with circuit board
Contact your dealer
will not shut off
Noisy pump
Water level is too low
Add water to normal level
Clean the wall suction/skimmer
Contact your dealer
Block wall suctions or skimmer
Damaged or worn-out motor block
Clogged floor suction or skimmer
Leakage of air into suction line
Debris is inside pump
Clean floor suction or skimmer
Contact your dealer
Contact your dealer
Gate valves are closed
Open gate valves. Note: Never operate your
spa with the gate valves closed!
Damaged or worn motor bearings
Improper or defective wiring
Contact your dealer
Contact your dealer
Pump turns off during
operation
Automatic timer has completed its cycle Start the cycle again
Pump has overheated due to the vents Clear items away from vents
on the equipment door being blocked
The pump motor is defective
Contact your dealer
Contact your dealer
Pump has a burning
smell while running
Damaged or worn motor bearings
Pump does not work
Power may be turned off
Pump has over heated
Reset power
Let cool for one hour
Contact your dealer
Incorrect or faulty wiring of electrical
supply
Switch is off
Auto reset after the motor has cooled down
House circuit breaker tripped or in OFF Reset circuit breaker
position
Contact your dealer
Motor overload condition
Motor overload will reset automatically. If
problem persists, contact your dealer
Damaged electrical cord
Contact your dealer
Pump cord not plugged in
GFCI tripped or in OFF position
Plug pump cord into red receptacle
Reset GFCI
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LTR20101000, Rev. C
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Cal Spas™ Chemicals
2010 Portable Spa
LTR20101000, Rev. C
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56
U S and Canada
Portable Spas
2010 Warranty
This limited warranty is effective for portable spas manufactured after February 28, 2010
Cal Spas portable spas are warranted to be free from defects in material and workmanship. This warranty starts
from date of manufacture and ends either by specified time-frame listed below, owner-transfer, relocation, or
installation of any component other than by manufacturer.
This limited warranty is only valid on portable spas delivered in the United States and Canada. However, it does not
apply to special offers and events and extends through the selling dealer to the original purchaser at the original site
of installation. This warranty excludes Designer Series in-ground spas.
Promo and
Premium
spas
Family series,
Platinum Escape and Victory Diamond, Fitness
Avalon,
spas
Xtreme spas
3 Years
and Galaxy spas
Spa Shell / Structural
LMS warrants against the loss of water through
the spa shell due to defects in materials and/or
workmanship.
2 Years
3 Years
5 Years
Interior Surface – Altair Plus /Quarite
Plus
2 Years
3 Years
3 Years
3 Years
3 Years
5 Years
5 Years
LMS warrants against cracks, blisters, peeling,
discoloration and delamination of Altair Plus /
Quarite Plus interior surfaces.
Interior Surface – Standard Acrylic /
Quarite
2 Years
LMS warrants against cracks, blisters, peeling,
discoloration and delamination of standard
acrylic/quarite interior surfaces.
Equipment
LMS warrants the spa’s electrical and electronic
components, specifically: the control system,
pumps and air blowers against malfunction due
to defects in materials and/or workmanship.
2 Years
2 Years
3 Years
3 Years
3 Years
3 Years
5 Years
5 Years
Plumbing
LMS warrants all factory installed plumbing and
Eliminator™ Plus Wet Ends from loss of water
due to defects in material and/or workmanship.
Cabinets
LMS warrants Cal Premium™, Cal Select™ and
Cal Stone™ panels against cracking and warping.
Cabinet surface peeling, blistering, fading, or
delamination are specifically excluded from this
warranty.
2 Years
2 Years
3 Years
3 Years
3 Years
5 Years
5 Years
5 Years
Components
LMS warrants manufacturer-installed XL Heat
Exchanger™andCalZoneQuest2000Ozonator™
against malfunction due to defects in materials
and/or workmanship. Specifically excludes
replacement ozone cartridge, which has a one
year warranty. Also excludes Pure XL UV water
sanitizer, which has a one year warranty.
Electrical and Electronic Components
LMS warrants stereos, TVs and the LED light source one year.
2010 Portable Spa
LTR20101000, Rev. C
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Manufacturer Warranty
•
•
Damage caused by dirt, sand and calcium.
Damage caused by clogged filter cartridges. See filter
cleaning recommendations in this owner’s manual.
Damage caused by continued operation of this spa with
either a known or an unknown problem.
Damage caused by tri-chlor, acids, chlorine tablets, any
floating chemical devices, or any spa chemicals not
authorized by LMS.
57
Cal Spas electronic component warranty is extended
through the manufacturer of the product including, but
not limited to: televisions, stereos, UV water sanitizer
components, etc. Spa covers are warranted for one year by
manufacturer (except for Promo, Premium, and Platinum
spa covers, which are warranted for 90 days) unless
otherwise specified.
•
•
•
Damage caused by improper water chemistry. (High
levels of chlorine, bromine, calcium, pH and other
excessive chemical levels.)
Warranty Performance
In the event of a malfunction or defect covered under
the terms of this warranty, the factory authorized selling
dealer is responsible for performing all necessary repairs.
To obtain service, contact the selling dealer. In the event
the consumer is unable to obtain satisfactory customer
service from the selling dealer, written notification must
be given to the LMS Customer Relations Department
within 30 days of the reported failure. In the event of
any warranty replacement, all labor costs (not limited to
removal, replacement, and installation) and shipping costs
are the responsibility of the spa owner. There will be no
charge for parts on a covered item. However, the LMS
Service Agent may assess a reasonable travel or mileage
charge per service call, which may include diagnostic time.
If LMS determines that repair of a covered item is not
feasible, LMS reserves the right to replace the defective
merchandise with merchandise equivalent or equal in value
to the original merchandise. In the event of any warranty
replacement, all removal, replacement, installation and
shipping costs are the responsibility of the spa owner.
•
•
•
Damage caused by direct sunlight. Spas should always
be covered when not in use.
Damage caused as a result of failure to follow operating
instructions as defined within this owner’s manual.
Damage caused by incorrect electrical installation,
electrical brownout, voltage spikes, or operation of spa
out of voltage range by more than ±10%.
Spas improperly installed or placed on non-approved
surfaces.
•
Although shell cracks, which are breaks in the shell that go
all the way through, are covered by this limited warranty,
cosmetic scratches, gouges and crazing are not considered
cracks and are not covered.
The limited warranty applies only to spas normally used for
personal, family or household purposes.
For relocating your spa without voiding your warranty,
contact Customer Service for relocation procedures.
Replaceable service items such as filters, light bulbs, pillows,
jet inserts, and filter covers are specifically excluded from
the limited warranty.
Proration of Warranty
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same or a
comparable unit. The user will be charged one percent of
the current retail cost for each full month of ownership from
the date of purchase through the date failure is determined
to be non-repairable. This charge will be waived during
the first twelve months of ownership.
Spa covers and stereo systems are delivered with their own
manufacturer’s warranty. For more information, please see
their warranties in the owner’s information package that was
delivered with your spa for more information.
Equipment adjustments (such as pressure switch
adjustments) are specifically excluded from this warranty.
Warranty Limitations and Exclusions
Disclaimers
This warranty is void if the spa has been subject to
negligence, alteration, misuse, abuse, repairs by non-
LMS authorized personnel, incorrect electrical installation,
installation by unqualified personnel, installation without
a permit if required by local codes, installation of any
component other than by the manufacturer, acts of
God (including, but not limited to, acts of nature and
surrounding environments), and any other cases beyond
the control of LMS.
This limited warranty is made with the express understanding
that the spa is not an essential device or medical device as
defined under State and Federal Law. LMS shall not be liable
for loss of use of the spa or other incidental or consequential
costs, expense or damages, which may include but are
not limited to removal of permanent deck or other custom
fixtures or the necessity for crane removal. Any implied
warranty shall have duration equal of the applicable warranty
stated above. Under no circumstances shall LMS or any of
its representatives be held liable for injury to any person or
damage to any property, however arising.
Examples of common acts invalidating this warranty
include, but are not limited to:
•
•
•
Use of spa in a non-residential application.
Scratches caused by normal use.
Operation of spas water temperature out of the normal
operating range of 32˚F (0°C) to 118˚F (47.8°C).
Damage caused by incorrect water level (low, overflow,
etc.).
Legal Remedies
This limited warranty gives you specific legal rights and you
may have other rights, which may vary from state to state.
•
•
Customer Service
See your Cal Spas dealer for a copy of the applicable
warranty, details, and any questions you may have regarding
the warranty coverage on your spa.
Damage caused by extreme weather conditions (hot,
cold, etc.).
2010 Portable Spa
LTR20101000, Rev. C
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Warranty Registration
Easy Online Registration
Registering your new Cal Spas product is quick and easy! It is important that you register
your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you
can enjoy:
• Product alerts
• More efficient support
• Quicker service
Register now -- it’s fast and it’s easy!
2) Fill in your information and click “Send Warranty Info”
Locating the product serial number
The serial number of your spa is located on a metal plate attached to the lower right front panel of the spa.
You will need this number to properly register your spa and activate coverage. Write this information in the
space provided below.
Spa Model: ___________________________________________________________________________
Spa Serial Number: ____________________________________________________________________
Date Purchased: ______________________________________________________________________
Date Installed: ________________________________________________________________________
Dealer’s Phone Number: ________________________________________________________________
Dealer’s Address: ______________________________________________________________________
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