Brother Fax Machine FAX 920 User Manual

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APPROVED FOR CONNECTION TO TELECOMMUNICATIONS SYSTEMS SPECI-  
FIED IN THE INSTRUCTIONS FOR USE SUBJECT TO THE CONDITIONS SET  
OUT THEREIN.  
APPROVAL CERTIFICATE NUMBER : 608364 (MFC-925)  
608363 (FAX-930)  
650121 (FAX-940 E-mail)  
IMPORTANT SAFETY WARNING  
MAIN APPARATUS PORT (modular socket on “T” - shaped line cord connector  
for EXTENSION TELEPHONE or ANSWERING MACHINE)  
Please ensure that any external device connected into the equipment’s external device socket  
meets the isolation and other safety requirements of BS6301, EN41003 or EN60950 (includ-  
ing Amendment 2). BABT approval of such external devices indicates compliance with one  
of these safety standards.  
STATUTORY STATEMENTS  
Your Brother fax machine (the “series apparatus”) may be used in conjunction with additional  
apparatus (the “main apparatus”) supplied separately, such as telephones and/or an answering  
machine. The total REN must not in any case exceed 4; for an explanation of REN see  
chap. 1.  
No additional series apparatus may be connected between the incoming line and the equipment.  
The voltage drop at 40mA introduced by the equipment and the PSTN is 0.5V.  
In case additional devices are connected downstream of your equipment, difficulties may occa-  
sionally be experienced when making calls from such downstream devices. These difficulties  
may include:  
(a) Difficulty in making calls.  
(b) Problems in conversation being experienced by both parties to a call.  
THIS EQUIPMENT IS NOT DESIGNED FOR MAKING  
TELEPHONY CALLS WHEN THE POWER FAILS.  
ALTERNATIVE ARRANGEMENTS SHOULD BE  
MADE FOR ACCESS TO EMERGENCY SERVICES.  
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i
Table of Contents  
Introduction  
Using This Manual................................................................................. 1  
Finding Information .............................................................................. 1  
Symbols Used In This Manual.............................................................. 2  
About Fax Machines.............................................................................. 2  
Fax Tones and Handshake..................................................................... 2  
ECM (Error Correction Mode) ............................................................. 3  
FAX-920 Control Panel Overview  
1
(MFC-925 panel keys are same as FAX-920) .................................. 4  
FAX-930 (and FAX-940 E-mail) Control Panel Overview .............. 6  
Installation  
Packing List ............................................................................................ 9  
Choosing a Location ............................................................................ 10  
Caution .................................................................................................. 10  
Assembly ............................................................................................... 11  
Attach the Document Support............................................................. 11  
Attach the Paper Wire Extension and Paper Support.......................... 12  
Install the Printing Cartridge............................................................... 13  
Load Paper .......................................................................................... 15  
Acceptable Paper ........................................................................ 15  
Connect the Handset ........................................................................... 15  
Connect the Power Cord ..................................................................... 16  
Connect the Telephone Line ............................................................... 16  
Multi-Line Connections (PABXs) ...................................................... 17  
If you are installing the machine to work with a PABX: ........... 17  
Ringer Equivalence Number (REN) ................................................... 17  
Using Extension Telephones ............................................................... 18  
Connecting an External Telephone Answering Device (TAD) ........... 19  
Connections .................................................................................... 19  
Outgoing Message (OGM) of External TAD ................................. 19  
Sequence of External TAD Reception ............................................ 20  
Connecting an External Telephone ..................................................... 21  
Changing the Ribbon .......................................................................... 22  
2
On-Screen  
Programming  
3
User-Friendly Programming.............................................................. 25  
Function Mode .................................................................................... 25  
Alternating Displays ........................................................................... 26  
Function Selection Table..................................................................... 26  
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T A B L E O F C O N T E N T S  
ii  
Initial  
Getting Started ..................................................................................... 31  
Setting the Dialling Mode (Tone/Pulse) ............................................. 31  
Setting the Date and Time................................................................... 31  
Setting the Station ID.......................................................................... 32  
Entering Text .................................................................................. 33  
Inserting spaces .............................................................................. 34  
Making corrections ......................................................................... 34  
Repeating letters ............................................................................. 34  
Special characters and symbols ...................................................... 34  
Setting the Beeper Volume.................................................................. 34  
PABX and TRANSFER ...................................................................... 35  
Setting PABX ...................................................................................... 35  
Setting the Clock Change ................................................................... 35  
Setting the Speaker Volume ................................................................ 36  
Setting the Ring Volume ..................................................................... 36  
Memory Storage ................................................................................. 37  
Setup  
4
Setup  
Receive  
5
Basic Receiving Operations................................................................ 39  
Select Answer Mode ........................................................................... 39  
To select or change your Answer Mode ..................................... 40  
Setting the Ring Delay ........................................................................ 41  
Setting the F/T Ring Time .................................................................. 41  
Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE)  
(Only for FAX-930 and FAX-940 E-mail) ....................................... 42  
Fax Detect ........................................................................................... 42  
Printing a Reduced Incoming Document ............................................ 43  
Reception into Memory ...................................................................... 44  
Printing a Fax from Memory (Only for FAX-920 and MFC-925) ..... 44  
Advanced Receiving Operations ....................................................... 45  
Operation from an External or Extension Telephone ......................... 45  
For F/T (Fax/Tel) Mode Only......................................................... 45  
Changing Remote Codes ................................................................ 46  
To change Remote Codes ........................................................... 46  
Caller ID (Caller IDentification) .................................................... 47  
Advantages of Caller ID ................................................................. 47  
Set the Caller ID to ON....................................................................... 47  
How Does the Caller ID Work? .......................................................... 48  
The Caller ID Appears on the Display When Your Telephone  
Rings............................................................................................. 48  
The Caller ID is Stored in Your Machine’s Memory ...................... 48  
Selecting a Caller ID from the Memory for Call Reply ..................... 49  
To Activate Certain Network Services When Using Call Reply .... 50  
Call Reply to DDI numbers via Caller ID ...................................... 50  
Clearing the Caller ID Stored in Memory (Only for FAX-930 and  
FAX-940 E-mail).......................................................................... 51  
Printing Caller ID List .................................................................... 51  
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T A B L E O F C O N T E N T S  
iii  
Polling .................................................................................................... 51  
Secure Polling................................................................................. 51  
Setup for Polling Receive ............................................................... 51  
Setup for Polling Receive with Secure Code.................................. 52  
Setup Delayed Polling Receive ...................................................... 53  
Sequential Polling........................................................................... 53  
Cancelling a Scheduled Job ................................................................ 54  
Setting PC Interface Mode (Only for MFC-925 or with  
Multi-Function Link Pro for Fax option).......................................... 55  
Copy Functions .................................................................................... 55  
Multiple Copies (For FAX-920/930/MFC-925 Only) .................... 55  
Reducing and Enlarging Copies (For FAX-920/930/  
MFC-925 Only) ............................................................................ 56  
Multiple Copies (For FAX-940 E-mail Only) ................................ 56  
Setup  
Send  
Before You Begin .................................................................................. 57  
Manual Transmission .......................................................................... 58  
Automatic Transmission ..................................................................... 58  
Manual and Automatic Fax Redial ..................................................... 58  
Basic Sending Operations................................................................... 59  
Composing an Electronic Cover Page ................................................ 59  
Cover Page for Next Fax Only ....................................................... 59  
Always Send Cover Page................................................................ 60  
Using a Printed Cover Page ............................................................ 61  
Cover Page Message ........................................................................... 62  
Composing Your Own Comments .................................................. 62  
Contrast ............................................................................................... 62  
Resolution ........................................................................................... 63  
Advanced Sending Operations .......................................................... 63  
Overseas Mode ................................................................................... 63  
Memory Transmission ........................................................................ 64  
Call Reservation .................................................................................. 64  
Print Sample Call Back Message ........................................................ 65  
Delayed Transmission (Timer) ........................................................... 65  
Broadcasting ....................................................................................... 66  
Next-Fax Reservation ......................................................................... 66  
Multiple Resolution Transmission ...................................................... 67  
Setup for Polling Transmit .................................................................. 67  
Setup for Polling Transmit with Secure Code ................................ 68  
Cancelling a Scheduled Job ................................................................ 69  
Interrupting Timer and Polling Transmit Jobs .................................... 69  
Multiple Transmission ........................................................................ 70  
6
Setup  
Quick-Dial  
Storing Numbers for Easy Dialling................................................... 71  
Storing One Touch Dial Numbers....................................................... 71  
Super Tel-Index................................................................................... 72  
Numbers  
7
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T A B L E O F C O N T E N T S  
iv  
Assigning Each of the Four Super Tel-Index Keys a Name ........... 73  
Storing Numbers to Each Key ........................................................ 73  
Changing Stored Numbers as Super Tel-Index ................................... 74  
How to use Quick-Dial Keys as Super Tel-Index Keys ...................... 75  
Searching for a Name on the LCD ................................................. 75  
Speed-Dialling ................................................................................ 76  
Changing One Touch and Super Tel-Index Numbers ......................... 76  
Setting Number Groups for Broadcasting .......................................... 76  
Telephone  
(Voice)  
Making Voice Calls .............................................................................. 79  
Manual Dialling .................................................................................. 79  
One Touch Dialling ............................................................................. 80  
Super Tel-Index Dialling..................................................................... 80  
Mute .................................................................................................... 81  
Pause ................................................................................................... 81  
Tone/Pulse........................................................................................... 81  
F/T (FAX/TEL) Mode ........................................................................ 81  
On Hook Dialling................................................................................ 81  
Answering Calls with the Speakerphone (Only for FAX-930 and  
Operation  
8
FAX-940 E-mail) .............................................................................. 82  
Tel Key (Only for FAX-920 and MFC-925) ....................................... 82  
Remote Fax  
Options  
Fax Forwarding.................................................................................... 83  
Programming a Fax Forwarding Number ........................................... 83  
Setting Fax Storage.............................................................................. 84  
Changing the Remote Access Code ................................................... 84  
Remote Retrieval.................................................................................. 85  
Using Your Remote Access Code ....................................................... 85  
Remote Commands ............................................................................. 85  
Change Fax Forwarding Setting ................................................. 85  
Retrieve a Fax............................................................................. 86  
Check the Receiving Status ........................................................ 86  
Change Answer Mode ................................................................ 86  
Exit Remote Operation............................................................... 86  
Retrieving the Memory Status List ..................................................... 87  
Retrieving Fax Messages .................................................................... 87  
Changing the Fax Forwarding Number .............................................. 88  
(FAX-920 and MFC-925)  
9
Message  
Manager  
Message Manager Mode ..................................................................... 89  
Flexible Memory Settings (Message Store)........................................ 89  
Setting Up Message Manager ............................................................. 90  
Setting the Message Store ................................................................... 90  
Recording the Message Manager’s Outgoing Message  
(Only for FAX-930  
10  
and FAX-940 E-mail)  
(TAD MESSAGE) ............................................................................ 91  
Listening the Outgoing Message (OGM) ....................................... 91  
Erasing the Outgoing Message (OGM) .......................................... 92  
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T A B L E O F C O N T E N T S  
v
Activating Message Manager Mode ................................................... 92  
Message Indicator ............................................................................... 92  
What Happens When the Memory Is Full... ................................... 92  
Playing Voice Messages and Memos .................................................. 93  
Printing a Fax Message ....................................................................... 93  
Backup Printing Option ...................................................................... 94  
Erasing Messages................................................................................ 94  
To erase voice messages individually......................................... 94  
To erase messages all at once ..................................................... 95  
Setting the Maximum Time for Incoming Messages .......................... 95  
Setting the Toll Saver .......................................................................... 95  
ICM Recording Monitor ..................................................................... 96  
Recording a Memo.............................................................................. 96  
Recording a Conversation ................................................................... 96  
Fax Forwarding/Paging ....................................................................... 96  
Programming a Fax Forwarding Number....................................... 97  
Recording the Paging Outgoing Message (OGM) ......................... 97  
Programming the Paging Number .................................................. 98  
Remote Retrieval.................................................................................. 98  
Using the Remote Access Code .......................................................... 98  
Changing the Remote Access Code .................................................... 99  
Remote Control Commands.............................................................. 100  
Retrieving the Memory Status List ................................................... 101  
Retrieving Fax Messages .................................................................. 101  
Changing the Fax Forwarding Number ............................................ 102  
Message  
Manager Plus  
Message Manager Plus...................................................................... 103  
Start with a Plan ................................................................................ 103  
Setting Up Message Manager Plus ................................................... 104  
Voice ..................................................................................................... 104  
Recording Voice Information in Memory Box ................................. 104  
Playing Voice Information in Memory Box...................................... 105  
Erasing Voice Information in Memory Box...................................... 105  
Personal Mailbox ............................................................................... 105  
Recording Personal Mailbox OGM/Password .................................. 106  
Playing Incoming Messages and Memos in Your Personal  
(Only for FAX-930)  
11  
Mailbox........................................................................................... 106  
Erasing Incoming Messages and Memos from Your Personal  
Mailbox........................................................................................... 107  
To erase an individual message ................................................ 107  
To erase all messages ............................................................... 107  
Recording a Memo in a Personal Mailbox ....................................... 108  
Remote Retrieval of Incoming Messages and Memos from Your  
Personal Mailbox ............................................................................ 108  
Recording the Second Level OGM ................................................. 108  
Playing the Second Level OGM ....................................................... 109  
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T A B L E O F C O N T E N T S  
vi  
Erasing the Second Level OGM ....................................................... 109  
Recording First Level OGM ............................................................ 109  
Playing the First Level OGM............................................................ 110  
Erasing the First Level OGM............................................................ 110  
Turning On Message Manager Plus ............................................... 110  
Printing  
Reports  
FAX/MFC Settings and Journal ...................................................... 111  
To Print a Report ............................................................................... 111  
Transmission Verification (Xmit) Report.......................................... 112  
Journal Period ................................................................................... 112  
12  
Important  
Important Safety Instructions ....................................................... 113  
BABT Approval (For FAX-930/940 E-mail/MFC-925 Only) .......... 115  
Information  
13  
Troubleshooting.................................................................................. 117  
Error Messages ................................................................................. 117  
If You Are Having Difficulty with Your Machine ............................. 121  
Printing or Receiving Faxes.......................................................... 121  
Condensed Print and Horizontal Streaks;  
Troubleshooting  
and Maintenance  
14  
Top and Bottom of Sentences Cut Off ................................... 121  
Vertical Black Lines When Receiving ..................................... 121  
Phone Line or Connections .......................................................... 121  
Fax Machine Does Not Answer When Called.......................... 121  
No Dial Tone on the Handset ................................................... 121  
Sending Faxes ............................................................................... 122  
Poor Transmitting Quality ........................................................ 122  
Dialling Does Not Work ........................................................... 122  
Vertical Black Lines When Sending......................................... 122  
Handling Incoming Calls.............................................................. 122  
F/T Pseudo-Ring in F/T Mode ................................................. 122  
Transferring a Call to the Machine .......................................... 122  
Fax Machine “Hears” Voice as CNG Tone............................... 122  
Transmission Verification Report Prints  
“RESULT:ERROR” ............................................................... 123  
Packing and Shipping the Machine ................................................ 123  
Regular Maintenance ........................................................................ 126  
Cleaning the Scanner ........................................................................ 126  
Cleaning the Print Head .................................................................... 126  
Specifications  
Specifications ...................................................................................... 127  
15  
Glossary ............................................................................................... 129  
Index .................................................................................................... 133  
Accessory List ..................................................................................... 137  
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WARNING! Miscellaneous approval conditions  
National and European laws state that only approved apparatus may be connected to  
lines provided by Public Telecommunications Operators (PTOs). In the case of analogue  
Group 3 fax machines such as your Brother fax, this usually implies compliance with  
national technical requirements, and an approval certificate issued by the national  
authorities in the country of original sale/import by Brother.  
Any marking or certification of your fax machine to harmonised European “CE Mark”  
requirements for EMC (Electromagnetic Compatibility), and for user safety according  
to the European LVD (Low Voltage Directive), ARE NOT indicative of approval for  
connection to public telecommunications lines in a country other than that in which the  
equipment is approved.  
Brother advises that this product will not function correctly in a country other than that  
in which it was originally offered for sale, and does not offer any warranty in the event  
that this product is used on public telecommunication lines in a country other than that  
in which it is approved.  
Brother further advises that any use of this equipment in such other countries contravenes  
national and European laws and in so using, the user renders himself or herself liable to  
prosecution and possible forfeiture of equipment according to local regulations.  
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1
C H A P T E R O N E  
Introduction  
1
UsingThis Manual  
Thank you for purchasing a Brother fax machine (FAX) or multifunction  
center (MFC).  
This machine has been designed to be simple to use, with LCD screen  
prompts to guide you through functions. However, you can use your  
machine to its fullest potential by taking a few minutes to read this  
manual.  
Additionally, your machine has a Help Key. Press Help/Memory to  
print a list of basic operational steps and functions.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents.  
You will be able to find information about a specific feature or function  
by checking the Index at the back of this manual. Also, throughout this  
manual, you’ll see special symbols alerting you to important  
information, cross-references, and warnings. Illustrations of some screen  
displays also help you choose the correct key-presses.  
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C H A P T E R O N E  
2
Symbols Used InThis Manual  
Note or additional information.  
The machine would be damaged or would not work  
correctly if this is not observed.  
Warning. Damage can result if this is not observed.  
About Fax Machines  
If you’re a first-time fax machine user, fax operation might seem a little  
mysterious. You’ll soon get used to the unusual fax tones on your phone  
line, and be able to send and receive faxes easily.  
FaxTones and Handshake  
When someone is sending a fax, the fax machine sends fax calling tones,  
(CNG tones)—soft, beeps at 4-second intervals. You’ll hear them when  
you dial and press Start, and they continue for about 40 seconds after  
dialling. During that time, the sending machine must begin the  
“handshake” with the receiving machine. Each time you use automatic  
procedures to send a fax, you are sending CNG tones over the phone  
line. You’ll soon learn to listen for these soft beeps each time you answer  
a phone on your fax line, so you can know if you are receiving a fax  
message.  
The receiving fax responds with fax receiving tones—loud, chirping  
sounds. A receiving fax chirps for about 40 seconds over the phone line,  
and the screen displays RECEIVE. If your fax machine is set to the  
FAX ONLY Mode, it will answer every call automatically with fax  
receiving tones. Even if the other party hangs up, your fax machine  
continues to send the “chirps” for about 40 seconds, and the screen  
continues to display RECEIVE. To cancel the receiving mode, press  
Stop.  
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I N T R O D U C T I O N  
3
When your fax machine is in FAX/TEL (F/T) mode, it answers with a  
short beep. After this beep, the fax machine listens for CNG tones, and,  
if heard, it will respond with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG  
tones and the receiving machines “chirps” overlap. This must be for at  
least 2 to 4 seconds, so the fax machines can understand how each is  
sending and receiving the fax. The handshake cannot begin until the call  
is answered, and the CNG tones only last for about 40 seconds after the  
number is dialled. Therefore, it’s important for the receiving machine to  
answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your fax  
line, your TAD will determine the number of rings before the call is  
answered. Pay special attention to the directions in the Installation chapter  
for connecting a TAD to your fax machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the fax machine to check  
the integrity of a fax transmission while it is in progress. ECM  
transmissions are possible only between machines that both have the  
ECM feature. If they do, you may send and receive fax messages that are  
continuously checked for their integrity.  
Sufficient memory must be available in your machine for this feature to  
work.  
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C H A P T E R O N E  
4
FAX-920 Control Panel Overview  
(MFC-925 panel keys are same as FAX-920)  
-
FAX 92O  
PLAIN PAPER FACSIMILE  
Set  
Mode Resolution  
DEF  
Menu  
Shift  
Super Tel-Index  
Help/ Memory  
1
9
2
3
4
ABC  
Verify / Mute  
10  
11  
12  
1
2
3
4
1
2
JKL  
3
MN O  
G H I  
5
6
7
8
R
Redial / Pause  
Tel  
13  
14  
15  
16  
Sort  
4
PQ RS  
5
6
TUV  
W XYZ  
10  
Copy  
Stop  
Start  
7
8
0
9
Tone  
5
6
8
9
7
1
5
6
Verify/Mute  
Dial Pad  
Lets you put calls on hold. Also, use this  
key to print the Transmission Verification  
Report for your last transmission.  
Dials phone and fax numbers, and can be  
used as a keyboard for entering  
information into the fax machine.  
2
R
Tone  
Use this key to gain access to an outside  
line and/or to recall the operator or transfer  
a call to another extension when it is  
connected to a PABX.  
Lets you switch the dialling type during a  
telephone call from PULSE to TONE.  
7
8
Copy  
Makes a copy.  
3
4
Redial/Pause  
Redials the last number called. Also inserts  
a pause in autodial numbers.  
Stop  
Stops a fax, cancels an operation, or exits  
from function menu mode.  
Tel  
9
Start  
Use to shuttle the line between handset  
and monitor speaker.  
Starts an operation, such as sending a fax.  
10  
Sort  
Use this key when you want multiple  
copies of a multiple page original copied  
in order.  
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I N T R O D U C T I O N  
5
16  
20 19 18 17  
15  
14  
-
FAX 92O  
PLAIN PAPER FACSIMILE  
13  
12  
Set  
Mode Resolution  
DEF  
Menu  
Shift  
Super Tel-Index  
Help/ Memory  
1
9
2
3
4
ABC  
Verify / Mute  
10  
11  
12  
1
2
JKL  
3
MN O  
11  
G H I  
5
6
7
8
R
Redial / Pause  
Tel  
13  
14  
15  
16  
Sort  
4
PQ RS  
5
TUV  
6
W XYZ  
Copy  
Stop  
Start  
7
8
0
9
Tone  
11  
15  
16  
17  
18  
19  
20  
Quick-Dial Keys  
Menu  
These 8 keys can be used in three different  
ways: By just pressing each key you can  
access previously stored One Touch  
dialling numbers 1 to 8. By pressing a  
Quick-Dial key while holding the shift key  
down you can access One Touch dialling  
numbers 9 to 16. Finally, Quick-Dial keys  
1 to 4 (the top row) are also used in  
Lets you access the function menu and  
programming mode.  
Resolution  
Sets the resolution when you send a fax or  
make a copy.  
Mode  
Use to select how the fax machine will  
handle incoming calls.  
conjunction with the Super Tel-Index key.  
Set  
12  
13  
14  
Shift  
Stores a function setting into the fax  
machine.  
Hold this down while pressing a Quick-  
Dial key to access One Touch dialling  
numbers 9 through 16.  
Liquid Crystal Display  
The LCD displays messages to help you  
set up and operate your fax machine.  
Help/Memory  
Prints a quick reference Help List. Also,  
lets you take advantage of memory  
transmission.  
Z (Left Arrow) X (Right Arrow)  
(Volume)  
Moves the LCD cursor to the left or right.  
SuperTel-Index  
Adjust speaker and ring volume.  
Lets you look up names and numbers  
stored in the Super Tel-Index dialling  
memory.  
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C H A P T E R O N E  
6
FAX-930 (and FAX-940 E-mail)  
Control Panel Overview  
DIGITAL TAD  
FAX-93O  
Record  
Erase  
Play  
Set  
Mode Resolution  
Menu  
Super Tel-Index  
Help/ Memory  
1
1
9
2
3
4
ABC  
DEF  
Verify / Mute  
R
MIC  
Shift  
10  
11  
12  
1
2
JKL  
3
MN O  
2
3
13  
12  
G H I  
5
6
7
8
13  
14  
15  
16  
Sort  
4
PQ RS  
5
TUV  
6
W XYZ  
Redial / Pause  
Spea ker Phone  
Copy  
Stop  
Start  
4
5
7
8
0
9
Tone  
RWD  
FWD  
6
7
6
8
10  
11  
9
1
8
MIC (Microphone)  
Tone  
Picks up your voice when you speak to  
another party using Speaker Phone.  
Lets you switch the dialling type during a  
telephone call from PULSE to TONE.  
2
3
Verify/Mute  
Lets you put calls on hold. Also, use this  
key to print the Transmission Verification  
Report for your last transmission.  
9
Copy  
Makes a copy.  
10  
Stop  
Stops a fax, cancels an operation, or exits  
from function menu mode.  
R
Use this key to gain access to an outside  
line and/or to recall the operator or transfer  
a call to another extension when it is  
connected to a PABX.  
11  
12  
Start  
Starts an operation, such as sending a fax.  
Sort (For FAX-930 only)  
Use this key when you want multiple  
copies of a multiple page original copied  
in order.  
4
5
Redial/Pause  
Redials the last number called. Also inserts  
a pause in autodial numbers.  
Speaker Phone  
13  
Quick-Dial Keys  
Lets you speak to the person at the other  
end and dial telephone and fax numbers  
without lifting the handset.  
These 8 keys can be used in three different  
ways: By just pressing each key you can  
access previously stored One Touch  
dialling numbers 1 to 8. By pressing a  
Quick-Dial key while holding the shift key  
down you can access One Touch dialling  
numbers 9 to 16. Finally, Quick-Dial keys  
1 to 4 (the top row) are also used in  
conjunction with the Super Tel-Index key.  
6
7
RWD( ) FWD(#)  
Use to repeat or skip to the next voice  
message during playback.  
Dial Pad  
Dials phone and fax numbers, and can be  
used as a keyboard for entering  
information into the fax machine.  
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I N T R O D U C T I O N  
7
* FAX-940 E-mail panel keys are almost same as FAX-930. Please refer to  
FAX+E-MAIL GUIDE BOOK for the exact control panel.  
23  
27 26 25 24  
22  
21 20 19 18 17 16  
DIGITAL TAD  
FAX-93O  
Record  
Erase  
Play  
15  
14  
Set  
Mode Resolution  
DEF  
Menu  
Super Tel-Index  
Help/ Memory  
1
9
2
3
4
ABC  
Verify / Mute  
R
MIC  
Shift  
10  
11  
12  
1
G H I  
2
JKL  
3
MN O  
5
6
7
8
13  
14  
15  
16  
Sort  
4
PQ RS  
5
TUV  
6
W XYZ  
Redial / Pause  
Spea ker Phone  
Copy  
Stop  
Start  
7
8
0
9
Tone  
RWD  
FWD  
14  
15  
21  
Shift  
Record  
Lets you record Outgoing Message  
(OGM), memos and telephone calls, and  
store information for Message Manager  
Plus features.  
Hold this down while pressing a Quick-  
Dial key to access One Touch dialling  
numbers 9 through 16.  
Help/Memory  
22  
23  
24  
Prints a quick reference Help List. Also,  
lets you take advantage of memory  
transmission.  
Menu  
Lets you access the function menu and  
programming mode.  
16  
17  
DIGITAL TAD  
Lets you activate Message Manager.  
Resolution  
Sets the resolution when you send a fax or  
make a copy.  
SuperTel-Index  
Lets you look up names and numbers  
stored in Super Tel-Index dialling memory.  
Mode  
Use to select how the fax machine will  
handle incoming calls.  
18  
Play  
Lets you listen to voice messages and  
outgoing messages, and print fax messages  
stored in memory.  
25  
Set  
Stores a function setting into the fax  
machine.  
19  
20  
Message Indicator Light  
Reminds you that you have voice or fax  
messages in the memory.  
26  
27  
Liquid Crystal Display  
The LCD displays messages to help you  
set up and operate your fax machine.  
Z (Left Arrow) X (Right Arrow)  
(Volume)  
Moves the LCD cursor to the left or right.  
Erase  
Lets you delete voice messages, fax  
messages or all messages.  
Adjust speaker and ring volume.  
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C H A P T E R O N E  
8
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9
C H A P T E R T W O  
Installation  
2
Packing List  
Make sure you have the following items:  
Paper  
Support  
Paper Wire  
Extension  
Document  
Support  
(Example for U.K.)  
Telephone  
Line Cord  
Telephone  
Handset  
Starter  
Printing  
Handset  
Curled Cord  
Cartridge  
(up to 90 pages)  
Multi-Function  
Link CD ROM*  
FAX-940 E-mail  
Keyboard**  
FAX+E-Mail  
Guide Book**  
Cable &  
PC I/F Box*  
Quick Start Guide  
for Multi-Function  
Link Pro for Fax*  
Owner’s  
Manual  
* ······· Only for MFC-925  
** ····· Only for  
FAX-940 E-mail  
Whenever you transport the machine, use the packing materials that  
came with your machine and pack the machine correctly.  
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C H A P T E R T W O  
10  
Choosing a Location  
Place your fax machine on a flat, stable surface, such as a desk. Select a  
place that is free of vibration and shocks. Locate the machine near a  
telephone jack and a standard, grounded power outlet.  
Avoid placing your machine in a high-traffic area. Do not place near  
heaters, air conditioners, water, chemicals or refrigerators. Do not expose  
the machine to direct sunlight, excessive heat, moisture or dust. Do not  
connect your machine to electrical outlets controlled by wall switches or  
automatic timers. Disruption of power can wipe out information in the  
unit’s memory. Do not connect your machine to electrical outlets on the  
same circuit as large appliances or other equipment that might disrupt the  
power supply. Avoid interference sources, such as speakers or the base  
units of cordless phones.  
Caution  
Never install telephone wiring during a thunder storm.  
1
We recommend that this product be used with a surge protection  
device to protect the product against lightning.  
2
Never install a telephone jack in a wet location unless the jack is  
specifically designed for a wet location.  
3
Never touch telephone wires or terminals that are not insulated  
unless the telephone line has been disconnected at the network  
interface.  
4
Use caution when installing or modifying telephone lines.  
5
Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
6
Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
7
For PLUGGABLE EQUIPMENT, the socket should be located near  
the equipment and should be easily accessible.  
8
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I N S T A L L A T I O N  
11  
Legal and safety requirements  
Telecommunication Authorities (P.T.T.s) require that this product is  
manufactured specifically for the country into which it is originally  
imported for sale by Brother.  
Brother advises that this product may not function correctly and does not  
offer any warranty should this product be used on any other public  
exchange equipment other than that of the original country of sale.  
Brother also advises that any use of this equipment in other countries  
may render the user to prosecution according to local regulations.  
Assembly  
Attach the Document Support  
Attach the document support into the opening as shown in the illustration  
below.  
Document  
Support  
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C H A P T E R T W O  
12  
Attach the PaperWire Extension and Paper  
Support  
Attach the paper wire extension.  
1
Paper Wire  
Extension  
Insert the paper support to the depth shown, then pull it out until you  
feel it click into place.  
2
Paper  
Support  
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I N S T A L L A T I O N  
13  
Install the Printing Cartridge  
Open the front cover.  
1
Front Cover  
Open the top cover, pressing the blue lever on both sides of the top  
cover.  
2
Blue Lever  
Top Cover  
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C H A P T E R T W O  
14  
Remove the stopper from the printing cartridge.  
3
Stopper  
Turn the black spool on the right clock wise to tighten the ribbon as  
shown.  
4
Indented Arrow  
Black Spool  
Install the printing cartridge by inserting the indented  
placing the cartridge into its four holders.  
first and  
5
Push down on both sides of the top cover to close securely.  
Close the front cover.  
6
7
The starter cartridge prints approximately 90 pages.  
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I N S T A L L A T I O N  
15  
Load Paper  
The paper cassette can hold about 100 sheets of paper.  
Open the paper cover.  
1
Place up to 100 sheets of paper in the cover. Do not allow the level of  
paper to pass the maximum paper line on the paper guides.  
2
Close the paper cover.  
3
Maximum Paper Line  
Paper Guides  
Acceptable Paper  
Size  
Weight  
: A4  
: 64 g/m2 – 90 g/m2  
Thickness : 0.08 – 0.10 mm  
Connect the Handset  
Connect the curled handset cord to the bottom of the handset and to the  
side of the machine.  
(Example for U.K.)  
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C H A P T E R T W O  
16  
Connect the Power Cord  
When you connect the power, the screen displays 01/01 00:00 FAX.  
NOTICE:  
1) This fax must be earthed using a 3-pin plug.  
2) Since the machine is earthed through the power outlet, you can  
protect yourself from potentially hazardous electrical conditions on  
the telephone network by keeping the power to your machine on  
when you connect it to a telephone line. Similarly, you can protect  
yourself when you want to move your machine, by disconnecting the  
telephone line first, and then the power cord.  
3) Lightning and power surges can damage this product! We  
recommend that you use a quality surge protection device on the AC  
power line as well as on the telephone line, or unplug the lines during  
a lightning storm.  
IMPORTANT:  
If you need to remove the moulded mains plug in order to  
fit an appropriate type, you must discard the moulded plug  
immediately having cut it off, in order that it is not  
inadvertently inserted into a live socket, thus presenting a  
shock hazard. The wires in the mains lead of this  
appliance are coloured in accordance with the following  
code.  
Green-and-yellow : Earth  
Blue  
Brown  
: Neutral  
: Live  
As the wires in the mains lead of this apparatus may not  
correspond with the coloured markings identifying the  
terminals in your plug, proceed as follows:  
The wire which is coloured green-and-yellow must be  
connected to the terminal in the plug which is marked by  
the letter “E” or by the safety earth symbol  
green or green-and-yellow.  
or coloured  
The wire which is coloured blue must be connected to the  
terminal which is marked with the letter “N” or coloured  
black.  
The wire which is coloured brown must be connected to  
the terminal which is marked with the letter “Lor coloured  
red.  
Connect theTelephone Line  
Connect one end of the telephone line cord to the jack labelled LINE on  
the left side of the machine. Connect the other end to a wall jack.  
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I N S T A L L A T I O N  
17  
IMPORTANT:  
The PC interface is a SELV (Safety Extra Low Voltage) port  
as defined in EN41003. It must only be connected with a  
SELV circuit; only the MFL Pro for Fax cable kit (available  
in an option pack), satisfies this requirement.  
Multi-Line Connections (PABXs)  
Most offices use a central telephone system. While it is often relatively  
simple to connect the machine to a key system or a PABX (Private  
Automatic Branch Exchange), we suggest that you contact the company  
that installed your telephone system and ask them to connect the machine  
for you. It is advisable to have a separate line for the machine. You can  
then leave the machine in FAX ONLY Mode to receive faxes any time of  
day or night.  
If the machine is to be connected to a multi-line system, ask your  
installer to connect the unit to the last line on the system. This prevents  
the unit from being activated each time a telephone call is received.  
If you are installing the machine to work with a PABX:  
It is not guaranteed that the unit will operate correctly under all  
circumstances with a PABX. Any cases of difficulty should be  
reported first to the company that handles your PABX.  
1
2
3
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Answer Mode be set to MANUAL. All  
incoming calls should initially be regarded as telephone calls.  
The unit may be used with either pulse or tone dialling telephone  
service.  
Ringer Equivalence Number (REN)  
This equipment has a REN value of 1. A BT line has a “bell ringing”  
capacity, or REN, of 4. This means that adding downstream-connected  
extension telephones and/or extension bells to a total REN of greater  
than 4 may cause a reduction in the bell volume. In extreme cases, it  
may cause the auto-answer facility of the machine to fail.  
Therefore, up to three additional extension telephones (each assuming a  
REN of 1), may be connected downstream of your machine. For an  
explanation of “downstream connection, read “Using extension  
telephones” which follows.  
Unless otherwise marked, a telephone provided by BT may be assumed  
to have a REN value of 1.  
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C H A P T E R T W O  
18  
Using ExtensionTelephones  
It may be that your premises are already wired with parallel extension  
telephones, or you intend to add extension telephones to your line, in  
addition to your machine. While the simplest arrangement is  
straightforward parallel connection, there are some reasons as to why this  
arrangement will cause unsatisfactory service, the most obvious of which  
is inadvertent interruption of a facsimile transmission by someone  
picking up an extension telephone in order to make an outgoing call.  
Additionally, remote activation may not operate reliably in such a simple  
configuration.  
This machine may also be set to make a delayed transmission (i.e. a  
transmission at a pre-set time). This pre-set job may coincide with  
someone picking up an extension handset.  
Such problems can easily be eliminated however, if you arrange  
modification of your extension wiring circuit, such that extension devices  
are connected “downstream” of your machine, in a master/slave  
configuration. In such a configuration, this machine can always detect  
whether a telephone is in use, thus it will not attempt to seize the line  
during that time. This is known as “telephone off-hook detection.”  
The inadvisable configuration is shown in figure 1 below, and the  
recommended master/slave configuration is shown in figure 2.  
This new connection configuration can be arranged by your contacting  
BT, Kingston upon Hull Telecommunications, your PABX maintainer or  
a qualified telephone installation company as appropriate. Simply  
explained, the extension telephone circuit should be terminated on a  
normal modular plug (BT 431A style), which in turn should be inserted  
into the modular socket of the white “T”-shaped connector provided as  
part of the line cord assembly.  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
INADVISABLE CONNECTION OF EXTENSION SOCKETS  
Fig. 1.  
DISCONNECT  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
FAX MACHINE MUST BE PLUGGED  
INTO MASTER SOCKET  
RECOMMENDED CONNECTION OF EXTENSION SOCKETS  
Fig. 2.  
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I N S T A L L A T I O N  
19  
Connecting an ExternalTelephone  
Answering Device (TAD)  
Connections  
You may connect an external TAD to your machine, as shown below.  
1
TAD  
TAD  
(Example  
for U.K.)  
Set the number of rings to one or two on your external TAD. (The fax  
machine’s Ring Delay setting does not apply.)  
2
Record the outgoing message on your external TAD (see below).  
Set the external TAD to answer calls.  
3
4
5
Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT.  
(Only for FAX-930 and FAX-940 E-mail)  
Set the Answer Mode to TAD:ANSWER MACH. (Only for FAX-  
920 and MFC-925)  
6
On the FAX-930 and FAX-940 E-mail, set the Answer Mode to  
TAD:MSG MGR.  
Do not connect a TAD elsewhere on the same phone line––your machine  
and TAD will both try to control the line.  
Outgoing Message (OGM) of ExternalTAD  
Timing is important in recording this message.  
Record four seconds of silence at the beginning of your message.  
(This allows your machine time to listen for the fax CNG tones of  
automatic transmissions before they stop.)  
1
Try to record the shortest possible message on your telephone  
answering device (ideally less than 10 seconds).  
2
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C H A P T E R T W O  
20  
End your message by giving your Remote Activation Code for  
people sending manual faxes. For example:  
3
“After the beep, leave a message or send a fax manually by pressing  
51.”  
Please note that some faxes that are sent manually cannot be received  
automatically because some fax machines do not send a fax tone in  
manual mode. In these cases you must inform callers that they must enter  
the remote activation code to send a fax.  
Sequence of ExternalTAD Reception  
When you leave your machine set in TAD mode, all calls will be  
answered by the externally connected telephone answering device, and  
fax calls will be received automatically provided they come from a  
machine which sends standard CalliNG tone (CNG).  
Incoming Call  
The call is picked up  
by the TAD.  
(Recommended short  
TAD ring delay such  
as 1 or 2 rings.)  
The caller must press  
The external TAD  
outgoing message  
begins (recommended  
length of 10 seconds  
or less).  
Fax reception is  
automatically  
activated by  
fax tone.  
Start or enter your  
remote activation  
code to activate the  
machine and press  
Start.  
Auto dial  
fax call  
Manual  
fax call  
Voice call  
The fax message is  
received on paper.  
The caller leaves a  
voice message on the  
external TAD.  
The fax message  
is received on  
paper.  
The caller can also  
send a fax message  
after the voice message.  
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I N S T A L L A T I O N  
21  
Connecting an ExternalTelephone  
Your machine is equipped with a handset that you can use as a regular  
phone. However, you can also connect a separate telephone to your  
machine, as shown below.  
(Example  
for U.K.)  
External  
Telephone  
Extension  
Telephone  
Whenever this external phone (or TAD) is in use, the screen displays  
EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.  
To disconnect the call on the external phone and switch to the fax, lift the  
handset and press Tel or just press Speaker Phone.  
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C H A P T E R T W O  
22  
Changing the Ribbon  
Remove the printing cartridge containing the used ribbon from the  
machine. (See this chapter “Install the Printing Cartridge”.)  
1
Position the printing cartridge (as shown in the illustration) paying  
special attention to the position of the blue gear.  
For optimum print quality and product performance within  
published specifications, use only the correct Brother  
replacement ribbon. The use of other ribbons may invalidate  
your warranty. Refer to “Accessory List” in this manual for the  
replacement ribbon.  
Blue Gear  
Take the ribbon out of the cartridge.  
2
Used Ribbon  
Cartridge  
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I N S T A L L A T I O N  
23  
Remove the gears and spools from the ends of the cardboard cores.  
3
Blue Gear  
White Gear  
Black Spool  
Install the gears and spools into the cardboard cores of the new  
ribbon. Pay special attention to the position of the ribbon as shown in  
the illustration.  
4
New Ribbon  
Blue Gear  
White Gear  
Black Spool  
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C H A P T E R T W O  
24  
Place the ribbon in the cartridge as shown in the illustration. Make  
sure the gears and spools are positioned correctly.  
5
Blue Gear  
White Gear  
Black Spool  
See  
“Install the  
Printing  
Carefully, tighten the ribbon and put the cartridge back into the  
machine.  
6
Cartridge”  
chap. 2  
Blue Gear  
Black Spool  
White Gear  
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25  
C H A P T E R T H R E E  
On-Screen  
Programming  
3
User-Friendly Programming  
See  
“Using This  
Manual”  
We have designed your fax machine with on-screen programming and a  
Help key. User-friendly programming helps you take full advantage of all  
the functions your machine has to offer.  
chap. 1  
Since your programming is done on the LCD, we created step-by-step  
on-screen prompts to help you program your machine. All you need to do  
is follow the prompts as they guide you through the function menu  
selections and programming options and settings.  
Function Mode  
You can access the Function Mode by pressing Menu.  
When you enter the Function Mode, your machine displays a list of main  
menu options from which you can choose. These options appear one after  
the other on the display. Select an option by pressing Set when the option  
appears on the LCD.  
You can “scroll” more quickly through options by pressing X. When  
the screen displays your selection, press Set. (Use Z to scroll  
backward if you passed your choice or to save key strokes. Both arrow  
keys show all options, in the opposite order.)  
When you finish a function, the screen displays ACCEPTED.  
If you want to exit the Function Mode, press Stop.  
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C H A P T E R T H R E E  
26  
Alternating Displays  
The LCD sometimes alternates between the currently selected option,  
and a help message giving brief instructions about how to proceed. The  
display you’ll probably see most often is shown below, showing you that  
when you place a document in the feeder, you can either dial a number to  
send it as a fax or press the copy key to make a copy of the document.  
FAX: NO. & START  
COPY: PRESS COPY  
MAIL:PRESS EMAIL  
Function SelectionTable  
If you have a basic understanding of how to program your machine, you  
can perform most of the programming settings without the Owner’s  
Manual. To help you understand the function selections, options, and  
settings that are available, use the Function Selection Table below.  
1. INITIAL SETUP  
Function  
Description  
Factory Set Chapter  
1. TONE/PULSE  
2. DATE/TIME  
Selects the dialling mode.  
TONE  
4
4
Enter date and time for LCD  
display and to print on  
transmissions.  
--  
3. STATION ID  
4. BEEPER  
Program the name, fax number --  
and telephone number to appear  
on each transmitted page.  
4
4
Adjust the volume level of the  
beeps when you press a key, an  
error occurs or a document is  
sent or received.  
LOW  
5. PBX  
Turn on if PABX (Private  
Automatic Branch Exchange) is  
connected to your machine.  
OFF  
4
4
6. CLOCK CHANGE Adjust the machine’s clock by  
--  
one hour for summer/winter  
time.  
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O N - S C R E E N P R O G R A M M I N G  
27  
2. SETUP RECEIVE  
Function  
Description  
Factory Set Chapter  
1. RING DELAY  
Number of rings before the  
RING DELAY:02  
TOLL SAVER:OFF  
(FAX-930 and FAX-  
940 E-mail Only)  
5
machine answers in F/T, FAX  
or TAD (Message Manager)  
mode.  
2. F/T RING TIME  
3. FAX DETECT  
4. REMOTE CODE  
Sets the time for “F/T pseudo-  
ring” in F/T mode.  
30  
5
5
5
Receive fax messages without  
pressing the Start key.  
ON  
Enter code to activate or  
deactivate machine from a  
remote location.  
OFF  
(
51, #51)  
5. REDUCTION  
Reduces size of image.  
AUTO  
ON  
5
5
6. MEM.RECEIVE  
Automatically stores any  
incoming faxes in its memory  
if it runs out of paper.  
7. POLLING RX  
You call another fax machine to --  
receive a fax from it.  
5
8. PC INTERFACE  
(With MFL Pro for Fax) PC Receive Only  
Fax Receive Only/PC Priority/  
PC PRIORITY See Quick  
Start Guide  
for MFL  
Pro for Fax  
3. SETUP SEND  
Function  
Description  
Factory Set Chapter  
1. COVERPG SETUP Automatically sends a cover  
page you program or prints a  
OFF  
6
sample coverpage.  
2. COVERPAGE NOTE Program customized message  
--  
6
6
6
6
6
for fax cover page.  
3. CONTRAST  
Change lightness or darkness of AUTO  
a fax you are sending.  
4. RESOLUTION  
Allows you to change  
STANDARD  
resolutions page by page.  
5. OVERSEAS MODE Adjusts for sometimes difficult OFF  
overseas transmissions.  
6. CALL RESERVE  
You can send a fax, then speak OFF  
or print a sample call back  
message.  
7. TIMER  
Send documents later.  
--  
--  
6
6
8. POLLED TX  
Set Polled Transmission for  
someone to poll your fax  
machine to receive a fax.  
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C H A P T E R T H R E E  
28  
4. CANCEL JOB  
Function  
Description  
Factory Set Chapter  
Cancel a delayed fax or polling  
job.  
5, 6  
5. INTERRUPT  
Function  
Description  
Factory Set Chapter  
Send a fax now, even if you  
have the machine set to send a  
fax later, or if you have it set  
for Polling.  
6
6. SET QUICK-DIAL  
Function Description  
Factory Set Chapter  
1. ONE-TOUCH DIAL Dial numbers stored in memory --  
7
by pressing only one key.  
2. S.TEL GROUP  
3. S.TEL INDEX  
4. SETUP GROUPS  
Use for setting up the name of  
each Super Tel-Index group  
assigned to 4 upper Quick-Dial  
keys.  
--  
--  
--  
7
You can store names/numbers  
for up to 32 locations on the  
4 upper Quick-Dial keys as  
Super Tel-Index.  
7
7
Set up a Group number for  
broadcasting.  
7. PRINT REPORTS  
Function  
Description  
Factory Set Chapter  
1. XMIT REPORT  
2. JOURNAL  
OFF  
12  
Print lists and reports of  
activity.  
JOURNAL:OFF 12  
3. QUICK-DIAL  
4. SYSTEM SETUP  
5. MEMORY STATUS  
--  
--  
--  
12  
12  
12  
(Details in chapter 12)  
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O N - S C R E E N P R O G R A M M I N G  
29  
8. REMOTE FAX OPT (FAX-920 and MFC-925 Only)  
Function  
Description  
Factory Set Chapter  
1. FAX FWD  
Set your fax machine to  
forward faxes.  
OFF  
9
2. FAX STORAGE  
Store incoming faxes in  
OFF  
9
memory for remote retrieval.  
3. REMOTEACCESS Set code for retrieving faxes.  
159  
--  
9
5
4. PRINT DOCUMENT Print incoming faxes stored in  
the memory.  
8. SETUP TAD (FAX-930 and FAX-940 E-mail Only)  
Function Description Factory Set Chapter  
1. MESSAGE STORE Select if memory will store fax, DOC:OFF  
10  
voice or both.  
VOICE:ON  
2. BACKUP PRINT  
3. OGM  
Automatically prints a copy of  
faxes received into memory.  
ON  
10  
Select/Record outgoing  
message.  
TAD MESSAGE 5, 10  
4. ICM MAX. TIME  
Select maximum length of  
incoming messages.  
35 seconds  
30 seconds  
(For Ireland)  
10  
5. ICM REC. MONITR Select ON or OFF for  
voice messages as they come in.  
ON  
10  
10  
6. FAX FWD/PAGING Set fax machine to forward  
fax/message––OR––to call  
OFF  
your pager.  
7. REMOTEACCESS Set code for retrieving  
159  
10  
messages.  
9. SETUP MM PLUS (FAX-930 Only)  
Function  
Description  
Factory Set Chapter  
1. MSG MGR PLUS  
2. OGM  
Select ON or OFF.  
OFF  
11  
Record outgoing  
MSG MGR PLUS 11  
announcements for first level  
and second level.  
3. MAILBOX  
Select primary (default)  
mailbox.  
--  
11  
11  
4. VOICE INFO  
Store the voice information for --  
each Voice-on-Demand.  
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C H A P T E R T H R E E  
30  
0. MISCELLANEOUS  
Function  
Description  
Factory Set Chapter  
1. CALLER ID  
(Only for the U.K.)  
View and dial back, or print a  
list of the last 30 Caller IDs  
stored in memory.  
ON  
5
2. BT CALLSIGN  
(Only for the U.K.)  
Use with BT Call Sign.  
OFF  
See BT Call  
Sign Sheet.  
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31  
C H A P T E R F O U R  
Initial  
Setup  
4
Getting Started  
Setting the Dialling Mode (Tone/Pulse)  
Your machine is initially set to TONE. If you are using a PULSE dial  
line, you can change the setting to PULSE by following the steps below.  
Press Menu, 1, 1. The screen prompts you to select TONE or  
PULSE.  
1
DIALLING:TONE  
DIALLING:PULSE  
Use Z or X to select the dialling mode.  
Press Set when the screen displays the dialling mode you want.  
Press Stop to exit.  
2
3
4
Although this equipment can use either Pulse or Tone signalling, only the  
performance of the Tone signalling is subject to regulatory requirements  
for correct operation. It is therefore strongly recommended that the  
equipment is set to use the Tone signalling for access to public or private  
emergency services. The Tone signalling also provides faster call set up.  
Setting the Date andTime  
Your machine displays the date and time, and prints it on every fax you  
send.  
In the event of a power failure, the machine maintains date and time  
information for about 15 hours. All other settings remain unaffected.  
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C H A P T E R F O U R  
32  
Press Menu, 1, 2. The screen prompts you to enter the year.  
1
ENTER YEAR:XX  
Enter the last two digits of the year. The screen displays your entry.  
2
3
Press Set. The screen prompts you to enter the month.  
ENTER MONTH:XX  
Enter two digits for the month (for example, enter 09 for September,  
or 10 for October). The screen displays your entry.  
4
5
Press Set. The screen prompts you to enter the day.  
ENTER DAY:XX  
Enter two digits for the day (for example, 06). The screen displays  
your entry.  
6
7
Press Set. The screen prompts you to set the time.  
ENTER TIME:XX:XX  
Enter the time in 24-hour format (for example, enter 15:25 for 3:25  
PM).  
8
Press Set.  
9
Press Stop. The screen now displays the date and time you set, and  
displays it whenever the machine is standing by.  
10  
Setting the Station ID  
You can store your name, fax number, and telephone number to be  
printed on all fax pages that you send.  
See  
“Composing  
Electronic  
Cover page”  
chap. 6  
It is important that you enter the fax and telephone numbers in the  
internationally standardised format, i.e. in accordance with the following  
strict sequence:  
-
-
The “+” (plus) character  
Your Country Code (e.g. “44” for the United Kingdom, “41” for  
Switzerland)  
-
-
-
Your local area code minus any leading “0” (“9” in Spain)  
A space  
Your number on the local exchange, using spaces to aid readability  
as appropriate.  
As an example, your machine is installed in the United Kingdom, is to  
be used for both fax and voice calls, and your national telephone number  
is 0555 5444, then you must set the fax and telephone number parts of  
your station ID as: +44 555 5444  
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I N I T I A L S E T U P  
33  
Press Menu, 1, 3. The screen prompts you to enter your fax number.  
1
FAX:  
See  
“Entering  
Text”  
Enter your fax number (up to 20 digits). The screen displays your  
entry.  
2
3
Press Set. The screen prompts you to enter your telephone number.  
in this  
chapter  
TEL:  
Enter your telephone number (up to 20 digits). If your telephone  
number and fax number are the same, enter the same number again.  
The screen displays your entry.  
4
5
Press Set. The screen prompts you to enter your name or your  
company name.  
NAME:  
Use the dial pad to enter your name (up to 20 characters). (You can  
use the following chart to help you enter letters.)  
6
Press Set to confirm.  
7
8
Press Stop. The screen returns to the date and time.  
The telephone number you enter is used only for the Call Back  
Message and Cover Page features.  
If you do not enter a fax number, no additional information can be  
entered.  
To enter a space, press X once between numbers and twice  
between characters.  
If your Station ID has already been programmed, the screen prompts  
“1” to make a change, or “2” to exit without changing.  
EnteringText  
When you are setting certain functions, such as the Station ID, you may  
need to enter text into the machine. Most keys on the dial pad have three  
or four letters printed above them. The keys for 0, #, and don’t have  
printed letters because they are used for special characters.  
By pressing the appropriate number on the dial pad the correct number of  
times, you can access the character you want.  
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C H A P T E R F O U R  
34  
Press Key  
one time  
two times three times four times five times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
M
7
T
T
9
W
Inserting spaces  
If you want to enter a blank space, press X twice.  
Making corrections  
If you entered a letter incorrectly and want to change it, press Z to  
move the cursor after the last correct letter. Then press Stop; all letters  
after the cursor are deleted. Re-enter the correct text and/or digits.  
Repeating letters  
If you need to enter a character assigned to the same key as the previous  
character, press X to move the cursor to the right.  
Special characters and symbols  
Press  
for  
(space) ! ” # $ % & ’ ( ) + , - . /  
: ; < = > ? @ [ ] ^ _  
Press # for  
Press 0 for  
Ä Ë Ö Ü À Ç È É 0  
Setting the BeeperVolume  
You can set the beeper to LOW, HIGH or OFF. The machine comes set  
to LOW. When the beeper is set to LOW or HIGH, the machine beeps  
every time you press a key or make an error, and at the end of sending or  
receiving a fax.  
Press Menu, 1, 4.  
1
2
3
4
Press Z or X to select your setting.  
When the screen displays the setting you want, press Set.  
Press Stop to exit.  
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I N I T I A L S E T U P  
35  
PABX andTRANSFER  
Your machine is initially set to be connected with PSTN (Public  
Switched Telephone Network) lines. However many offices use a central  
telephone system or Private Automatic Branch Exchange (PABX). Your  
fax can be connected to most types of PABX. You can gain access to the  
outside line from your fax connected to PABX by just pressing R.  
Also, you can transfer a call to another extension by pressing R.  
Setting PABX  
If your machine is connected to a PABX system, set PBX:ON. If not, set  
OFF.  
Press Menu, 1, 5. The screen displays  
1
PBX:OFF  
SELECT { } & SET  
Press Z or X to select ON (or OFF).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
2
3
4
You can program an R keypress as part of a number stored in a One  
Touch or Super Tel-Index location. When programming the One Touch or  
Super Tel-Index number (Function menu 6-1 or 6-3) press R first (the  
screen displays “!”), then enter the telephone number. If you do this, you  
do not need to press R each time before you dial using a One Touch or  
Super Tel-Index location. (See chapter 7.) However, if PBX is set to  
OFF, you can’t use the One Touch or Super Tel-Index number that an R  
keypress is programmed into.  
Setting the Clock Change  
You can easily let the machine’s clock gain or lose one hour by using this  
feature.  
Press Menu, 1, 6. The screen displays  
1
TO SUMMER TIME ?  
SELECT { } & SET  
Press Z or X to select Summer Time to gain an hour or Winter  
time to lose an hour.  
2
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C H A P T E R F O U R  
36  
Press Set.  
3
4
Press 1 to change to Winter Time or Summer Time––OR––Press 2 to  
exit without changing.  
Setting the SpeakerVolume  
You can adjust the speaker volume when your machine is onhook (after  
the machine is onhook dialling––OR––after pressing Speaker Phone).  
You can select one of three speaker volume levels (FAX-920 and MFC-  
925)––OR––one of four levels (FAX-930 and FAX-940 E-mail). Also,  
you can turn the volume OFF.  
Press  
or  
to adjust the volume level. The display shows the setting  
you are choosing.  
Each key press changes the volume to the next setting. The new setting  
will remain until you change it again.  
If you have a FAX-930 or FAX-940 E-mail, you can adjust the speaker  
volume while you are listening to your OGM (Outgoing Message) and  
ICMs (incoming messages).  
On the FAX-930 or FAX-940 E-mail, even if you have turned the  
Incoming Recording Monitor OFF (Menu, 8, 5), you can turn the  
Speaker up or down with the  
and  
but you will not be able to hear  
callers leaving messages. Keep the Incoming Recording Monitor ON if  
you want to screen your calls.  
Setting the RingVolume  
You can adjust the ring volume when your machine is idle. You can turn  
the ring OFF or you can select one of three ring volume levels (FAX-920  
and MFC-925)––OR––one of four levels (FAX-930 and FAX-940  
E-mail).  
Press  
or  
to adjust the volume level. With each key press, the  
machine rings so you can hear the current setting and the display shows  
the setting you are choosing.  
Each key press changes the volume to the next setting.  
The new setting will remain until you change it again.  
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I N I T I A L S E T U P  
37  
Memory Storage  
Your machine is equipped with an internal battery that will keep the date  
and time information for up to about 15 hours (FAX-930 and FAX-940),  
about 9 hours (FAX-920 and MFC-925) after power has been cut off.  
After that time, the date and time will be lost and you will have to re-  
enter the information. In the event of a power failure, all settings in the  
INITIAL SETUP, SETUP RECEIVE, SETUP SEND, SET QUICK-  
DIAL, REMOTE FAX OPT and SETUP TAD functions are stored  
permanently except POLLING RX, CONTRAST, RESOLUTION,  
OVERSEAS MODE, CALL RESERVE, TIMER and POLLED TX.  
On the FAX-930 or FAX-940 E-mail, it will retain the data for Out-of-  
Paper Reception, Memory Transmission, Message Manager and Message  
Manager Plus for up to 6 hours after a power interruption.  
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C H A P T E R F O U R  
38  
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39  
C H A P T E R F I V E  
5
Basic Receiving Operations  
Select Answer Mode  
Manual––You must answer all calls yourself. If you hear fax tones, press  
Start or key 5 1 from an extension phone to begin receiving the fax,  
then hang up.  
Fax Only––The machine automatically answers every call as a fax call.  
You cannot receive a voice call, but you can dial out and make a voice  
call.  
See  
“F/T (Fax/  
Tel) Mode  
Only”  
F/T––The machine automatically answers every call. If the call is a fax,  
it prints the fax. If the call is not a fax, it signals you with an F/T pseudo-  
ring, different from the phone company ringing, to alert you to pick up  
the call. If you select this setting, you’ll need to set the Ring Delay and  
F/T Ring Time features (on the following pages).  
in this  
chapter  
TAD (For FAX-920 and MFC-925)––This is the only setting in which  
you can use an external answering machine. Your telephone answering  
device is connected to your machine, and answers every call. Once the  
external telephone answering device (TAD) answers, the machine listens  
for fax tones. If it detects fax tones, it prints the fax.  
The TAD setting works only with an external telephone answering device  
(TAD). Ring Delay and F/T Ring Time do not work in this setting.  
TAD (For FAX-930 and FAX-940 E-mail)––The FAX-930/940 E-mail  
provides you with a built-in digital Message Manager for fax and voice.  
When you set the machine to answer calls, it will record up to 15 minutes  
of messages. For more information about Message Manager operation,  
please see chapter 9.  
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C H A P T E R F I V E  
40  
Current  
Answer Mode  
MAN:MANUAL  
FAX:FAX ONLY  
F/T:FAX/TEL  
09/06 15:25 FAX  
TAD:EXTERNAL ANSWERING SYSTEM  
(Only for FAX-920 and MFC-925)  
Set  
Mode Resolution  
DT MODE  
TAD:MSG MGR  
(Only for FAX-930  
and FAX-940 E-mail)  
09/06 15:25 TAD  
To select or change your Answer Mode  
Press Mode. The screen displays your current selection.  
1
The options on the FAX-920 and MFC-925 are:  
FAX ONLY  
FAX/TEL  
TAD:ANSWER MACH.  
MANUAL  
The options on the FAX-930 and FAX-940 E-mail are:  
FAX ONLY  
FAX/TEL  
MANUAL  
Or, if TAD Mode is switched ON by pressing  
button), it overrides your Answer Mode Setting, so the display  
shows:  
(DIGITAL TAD  
TAD:MSG MGR  
Continue to press Mode until your new selection appears. After 2  
seconds, the screen returns to the date and time display, along with  
your new Answer Mode setting.  
2
If you’re changing Answer Mode while in another operation, the screen  
returns to the current operation display.  
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S E T U P R E C E I V E  
41  
See  
“Operation  
from an  
External or  
Extension  
Telephone”  
and  
Setting the Ring Delay  
The Ring Delay setting determines the number of times the machine  
rings before it answers.  
Press Menu, 2, 1. If you have a FAX-920 or MFC-925, go to Step 4.  
Press Z or X to select RING DELAY.  
Press Set.  
1
2
3
4
“For F/T  
(Fax/Tel)  
Mode Only”  
in this  
Press Z or X to select how many times the line rings before the  
machine answers.  
chapter  
Press Set when the screen displays your selection.  
Press Stop to exit.  
5
6
Setting the F/T RingTime  
You need to determine how long the machine will give its special F/T  
pseudo-ring when you have a voice call. This ringing happens after the  
initial ringing from the phone company. Only the machine rings, for 20,  
30, 40, or 70 seconds; no other phones on the same line ring the special  
F/T pseudo-ring.  
Press Menu, 2, 2.  
1
2
Press Z or X to select how long the machine will ring to alert  
you that you have a voice call.  
Press Set when the screen displays your selection.  
3
RING TIME:30 SEC  
Press Stop to exit.  
4
Now, when a call comes in and the machine is set to F/T Mode, all  
phones on this line will ring the number of times you selected in Ring  
Delay.  
You can let the machine pick up and detect if it’s a fax or voice call. If  
it’s a fax call, the machine prints the fax. If it’s a voice call, the machine  
signals you with an F/T pseudo-ring for the length of time you selected  
in F/T Ring Time.  
Even if the caller hangs up during the F/T pseudo-ringing, the machine  
continues the F/T pseudo-ringing for the set time.  
Please note that some faxes cannot be received automatically in F/T  
mode, because some fax machines do not send the standard Group 3  
calling tone (“CNG”).  
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C H A P T E R F I V E  
42  
IMPORTANT! This machine does not re-generate ringing conditions to  
any extension telephones. Any such extension telephones will only ring  
during the period set on ring delay.  
Recording the Fax/Tel Outgoing  
Announcement (F/T MESSAGE)  
(Only for FAX-930 and FAX-940 E-mail)  
This is the announcement played by your machine (not an external TAD)  
when someone calls and your machine is set to F/T mode. Although  
callers hear your announcement, they cannot leave a message. To erase  
the announcement, follow the directions in chapter 8, “Erasing the  
Outgoing Message”.  
Press Menu, 8, 3. The screen prompts you to choose F/T  
MESSAGE, TAD MESSAGE or PAGING MSG.  
1
Press Z or X to select F/T MESSAGE.  
Press Set.  
2
3
4
5
6
Press Record, then pick up the handset to record a message.  
Replace the handset. Your announcement is played.  
Press Stop to exit.  
It is not necessary to have an outgoing message. The F/T mode will work  
fine without one. It is only to help the caller understand the status of your  
machine.  
For example, you can leave a message that says:  
“Hello, please wait, we are trying to connect you. If you wish to send a  
fax, please wait until you hear a fax tone and press the Start key, or, press  
51 (your three-digit remote activation code) and press the Start key.”  
Fax Detect  
See  
“Operation  
from an  
External or  
Extension  
Telephone”  
and  
When you use this feature, you don’t have to press Start when you  
answer a fax call and hear calling beeps. Just hold the handset and wait  
for several seconds. When you see RECEIVE on the fax screen or when  
you hear “chirps” through the handset of an extension phone connected  
to another wall jack, just replace the handset, and your machine does the  
rest. Selecting ON allows the machine to receive fax calls automatically,  
even if you lift the handset of an extension phone or a phone or TAD  
connected to the machine. Selecting SEMI lets the fax machine receive  
the call only if you’ve answered it at the machine. Selecting OFF means  
you’ll have to activate the machine yourself, by pressing Start or by  
pressing 5 1 if you are not at your machine.  
“For F/T  
(Fax/Tel)  
Mode Only”  
in this  
chapter  
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S E T U P R E C E I V E  
43  
In case Fax Detect does not work, because of a poor phone line  
connection, just press Start or press the Activation Code 5 1.  
Press Menu, 2, 3.  
1
2
3
4
Use Z or X to select ON, SEMI or OFF.  
Press Set when the screen displays your selection.  
Press Stop to exit.  
If you’ve set the feature to ON, but your machine doesn’t automatically  
connect a fax call when you lift an external or extension phone handset,  
press 5 1.  
At the machine, lift the handset and press Start.  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage  
with your machine. If you choose AUTO, the machine chooses the level  
of reduction for you regardless of the original size of the incoming  
document.  
Press Menu, 2, 5. The screen displays  
1
5.REDUCTION  
Use Z or X to select the reduction ratio you want—AUTO,  
100%, 93%, 87%, or 75%. Choose 100% if you don’t want a  
reduction.  
2
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
If you receive faxes that are split on two pages, change the reduction to  
AUTO––OR––choose a lower reduction percentage.  
NOTE: When you use Auto Reduction to reduce incoming  
documents to fit on one page of recording paper, you can do  
so only as long as the original document is not longer than  
35 cm. If the original is longer than 35 cm, the data will not  
be reduced and will carry over to print on a second page.  
When you use Auto Reduction and you receive an incoming  
document that is smaller than your recording paper, no  
reduction will take place, and you will get the same size  
recorded as the original.  
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C H A P T E R F I V E  
44  
Reception into Memory  
As soon as the paper cassette becomes empty during fax reception, the  
screen will display “CHECK PAPER”; please put some paper in the  
paper cassette (see chap. 1).  
If the MEMORY RECEPTION switch is ON at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming  
faxes will also be stored into memory until the memory is full, following  
which no further incoming fax calls will be automatically answered; all  
data will be printed as soon as fresh paper is put in the paper cassette.  
If the MEMORY RECEPTION switch is OFF at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming fax  
calls will not be automatically answered until fresh paper is put in the  
paper cassette. The last fax received will be printed as soon as fresh  
paper is put in the cassette.  
Press Menu, 2, 6. The screen displays  
1
6.MEM.RECEIVE  
Use Z or X to select ON or OFF.  
Press Set when the screen displays your selection.  
Press Stop to exit.  
2
3
4
Printing a Fax from Memory  
(Only for FAX-920 and MFC-925)  
See  
“Setting Fax  
Storage”  
If you have fax storage ON for remote retrieval, you can still print a fax  
from the machine’s memory when you are at your machine:  
Press Menu, 8, 4.  
Press Start.  
1
2
3
chap. 9  
Press Stop.  
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S E T U P R E C E I V E  
45  
Advanced Receiving Operations  
Operation from an External or Extension  
Telephone  
If you answer a fax call on an external or extension phone, you can make  
your machine take over by using the Activation Code. When you press  
the Activation Code 5 1, the machine starts to receive a fax.  
See  
“F/T Ring  
Time”  
If the machine answers a voice call and double-rings for you to take over,  
use the Deactivation Code # 5 1 to take the call at an extension phone.  
The Deactivation Code is used only in F/T mode.  
in this  
chapter  
If you answer a call, and no one is on the line, assume you’re receiving a  
fax. At the machine phone, press Start, then hang up. At an extension  
phone, press 5 1, wait for fax receiving tones (chirps), then hang up.  
At an external phone, press 5 1 and wait for the phone to be  
disconnected (the screen displays RECEIVE) before you hang up. (Your  
caller will have to press Start to send the fax.)  
If you accidentally pick up an extension phone when a fax message is  
being received, you may disrupt the transmission or render some portions  
unreadable.  
Extension telephones are not permitted in some countries, in such a case  
the deactivation code will not work.  
See  
“Outgoing  
Message  
(OGM) of  
External  
TAD”  
The Remote Activation Code also can be used by your callers. When you  
are using an external TAD, your outgoing message (OGM) should end  
with the statement “to send a fax, press 5 1”.  
chap. 2  
For F/T (Fax/Tel) Mode Only  
When the machine is in F/T mode, it will use the F/T Ring Time (F/T  
pseudo-ringing) to alert you to a voice call. If you’re at the machine, you  
can lift the handset to answer.  
If you’re at an extension phone, you’ll need to lift the handset during the  
F/T Ring Time and press # 5 1 between the F/T pseudo-rings. If no one  
is on the line, or if someone wants to send you a fax, send the call back  
to the machine by pressing 5 1.  
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C H A P T E R F I V E  
46  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset  
Activation Code is 5 1. The preset Deactivation Code is # 5 1.  
If you are always disconnected when accessing your external TAD  
remotely, try changing the Activation Code from 5 1 to # # # and the  
Deactivation Code from # 5 1 to 1 1 1. You cannot use the same number  
for the Activation Code and the Deactivation Code.  
To change Remote Codes  
Press Menu, 2, 4.  
1
2
Press Z or X to select ON (or OFF).  
REMOTE ACT.:ON  
Press Set when the screen displays the setting you want.  
3
4
If you want to, enter a new Remote Activation Code, then press Set.  
ACT.CODE:*51  
If you want to, enter a new Remote Deactivation Code, then press  
Set.  
5
6
DEACT.CODE:#51  
Press Stop to exit.  
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S E T U P R E C E I V E  
47  
Caller ID (Caller IDentification)  
Caller ID is a telephone service that allows the subscriber to see a  
display of the caller’s phone number as the telephone rings. It is a fast  
way to screen your calls. You can respond quickly to calls you missed,  
because Caller IDs are received and stored in your machine’s memory. In  
addition to the standard Caller ID features, you can select a Caller ID and  
have your machine dial the number for you.  
NOTE: To get the Caller ID Service: apply for the Caller ID service  
at your local telephone company, if available.  
To PABX Users :  
Calling line identification signals are not generally delivered  
to your Brother fax machine if it is connected behind a  
private branch exchange (PBX) system or other call routing  
device.  
Advantages of Caller ID  
For Business  
All businesses profit from a quicker response to customer calls.  
Businesses that provide mail order services, money-lending services or  
provide confidential information, can protect themselves from false  
orders or acceptance of false identification.  
At Home  
Residential customers can protect themselves from unwanted calls.  
Set the Caller ID to ON  
If you have BT Caller ID on your line, then this function should be set to  
ON to display the caller’s phone number on the fax LCD as the  
telephone rings.  
Press Menu, 0, 1. The screen displays;  
1
DISPLAY ID  
SELECT { } & SET  
Press Z or X to choose ON.  
Press Set.  
2
3
4
Press Stop to exit.  
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C H A P T E R F I V E  
48  
How Does the Caller IDWork?  
The Caller ID Appears on the DisplayWhenYour  
Telephone Rings  
As your telephone rings, the display shows you the caller’s phone  
number. Once you pick up the handset, the caller’s ID disappears. You  
will see up to the first 16 characters of the number on the display.  
Helpful Hints  
If “# UNAVAILABLE” appears on the display, it means that the call  
came from outside your caller ID service area. *  
If “# WITHHELD” appears on the display, it means the caller  
intentionally blocked the transmission of his/her ID. *  
If no caller ID was transmitted to your fax machine, “PICK UP  
PHONE” will remain on the display.  
* Depends on network Function.  
The Caller ID is Stored inYour Machine’s Memory  
The machine can store a maximum of the last 30 incoming caller IDs in  
the memory, along with the time and date of reception. The 31st call will  
cause the oldest ID to be erased.  
The Caller ID information stored in the memory can be used for the  
following.  
Selecting a Caller ID from the Memory for Call Reply.  
You can scroll through the Caller IDs on the display and select one  
for your machine to dial. (See page 49)  
Printing the Caller ID List.  
You can review calls you received by checking the Caller IDs in  
memory. This report will list the Date, Time, Phone Number (Caller  
ID), and type of call (Comment).  
NOTE: Please set up the number of rings to more than 02 in the Ring  
Delay (See “Setting the Ring Delay” in this chapter.) before you  
use the Caller ID. If you set up the number of rings to 01, you  
cannot receive the Caller ID.  
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S E T U P R E C E I V E  
49  
Selecting a Caller ID from the Memory for Call  
Reply  
You can display the caller IDs that are stored in the memory and select  
the caller you want your machine to dial. Call Reply is a convenient  
feature whereby your Brother fax can dial back a voice/fax call “on-  
hook” to the opposite party associated with a Caller ID number which  
has been captured into memory. This saves you from having to copy and  
dial back to that number manually. (You can skip to Step 2 below by  
Pressing the Shift and Super Tel-Index simultaneously.)  
Press Menu, 0, 1. The screen displays;  
1
DISPLAY ID  
SELECT { } & SET  
Press Z or X to select DISPLAY ID.  
2
3
Press Set. The caller ID of the last call will appear on the display.  
If no ID is stored, the beeper will sound and “NO CALLER ID” will  
appear on the display.  
Press Z or X to scroll through the Caller IDs in the memory.  
4
5
25)5555151  
Press Set to automatically dial the Caller ID number. Wait until the  
screen prompts you to press the Start key.  
25)09/11 15:25  
PRESS START KEY  
Press Start.  
6
DIALLING  
TELEPHONE  
If you wish to send a fax, insert a document into the feeder.  
Then press Start.  
To cancel the Call Reply (for example, when you selected the Wrong  
Caller ID), simply press Stop and begin again ; the Caller ID will not be  
lost.  
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C H A P T E R F I V E  
50  
To Activate Certain Network ServicesWhen Using Call  
Reply  
It may be desired (in order to activate certain network services), to insert  
a special prefix to be dialled in front of the Caller ID number when  
using the Call Reply feature. Some examples of such network services  
are :  
* Your outgoing Caller ID withheld  
The required prefix, typically three to six digits (including # and  
symbols) in length, may be inserted after displaying the desired Caller ID  
in step 4 on the previous page. (You can enter the prefix up to 20 digits  
on the machine. ) The complete number string including the prefix will  
then be dialled by pressing Start.  
Previous  
Select the desired Caller ID, wait 2 seconds until you see the date and  
time the caller ID was received.  
(
)
page Step 4.  
25)09/11 15:25  
PRESS START KEY  
Enter the prefix by using number keys up to 20 digits.  
-
-
The display will be cleared when you press any of the number keys.  
To cancel the prefix (such as when you entered the wrong number),  
simply press Stop.  
The display will return to the desired Caller ID you selected.  
-
-
-
If you press Stop again, the machine will return to the current date  
and time display. You are no longer in the call reply mode.  
Any problems or queries in using network services should be raised  
in the first instance with your network operator(s).  
With Call Reply, automatic redial does not function in cases where  
the called party is busy or doesn’t answer.  
Call Reply to DDI numbers via Caller ID  
Calls derived from a caller ID number to destinations connected to a  
“Direct Dial Inward (DDI)” private exchange system may fail to connect,  
or may be answered in the first instance by the called premises’ main  
switchboard rather than by the intended extension. Brother is not liable  
for any call charges thus incurred.  
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S E T U P R E C E I V E  
51  
Clearing the Caller ID Stored in Memory  
(Only for FAX-930 and FAX-940 E-mail)  
For the effective use of the memory, it is recommended that you should  
clear the Caller ID stored into memory by pressing Erase when the  
display shows the number.  
Printing Caller ID List  
Press Menu, 0, 1.  
1
2
3
4
Press Z or X to select PRINT REPORT.  
Press Set.  
Press Start.  
Polling  
Polling is the process of retrieving faxes from another machine. You can  
use your machine to “poll” other machines, or you can have someone  
poll your machine.  
All parties involved in polling need to set up their machines to  
accommodate polling. When someone polls your machine to receive a  
fax, they pay for the call; if you poll someone’s fax machine to receive a  
fax, you pay for the call. (See “Setup for Polling Transmit” in chapter 6.)  
Secure Polling  
Secure Polling is a way to keep your documents and others’ from falling  
into the wrong hands while the fax machines are set up for polling. You  
can use Secure Polling only with another Brother fax machine. Your  
four-digit ID number must be entered on the fax machine that polls for  
your documents.  
Some machines do not respond to the polling function.  
Setup for Polling Receive  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
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C H A P T E R F I V E  
52  
Press Menu, 2, 7.  
1
The screen displays  
POLLING:STANDARD  
SELECT { } & SET  
Press Z or X to choose STANDARD.  
Press Set.  
2
3
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
Enter the fax number you are polling.  
4
5
Press Start. The screen displays DIALLING.  
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same ID number as the other  
party.  
Press Menu, 2, 7.  
1
The screen displays  
POLLING:STANDARD  
SELECT { } & SET  
Press Z or X to choose SECURE.  
Press Set.  
2
3
4
Enter a four-digit number.  
This is the same as the security code of the fax machine you are  
polling.  
Press Set.  
5
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
Press Start.  
6
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S E T U P R E C E I V E  
53  
Setup Delayed Polling Receive  
You can set your machine to begin Polling Receive at a later time.  
Press Menu, 2, 7.  
1
The screen displays  
POLLING:STANDARD  
SELECT { } & SET  
Press Z or X to choose TIMER.  
Press Set.  
2
3
4
The screen prompts you to enter the time you want to begin polling.  
SET TIME=15:25  
Enter the time (in 24-hour format) you want to begin polling. For  
example, enter 21:45 for 9:45 PM.  
5
6
Press Set. The screen prompts you to enter the fax number you are  
polling.  
ENTER FAX NO.  
THEN PRESS START  
Enter the fax number (you can use One Touch or Super Tel-Index, or  
dial manually).  
7
8
Press Start. The machine makes the polling call at the time you  
entered.  
You can set up only one Delayed Polling.  
Sequential Polling  
Your machine can request documents from several fax units in a single  
operation. You just specify several destinations in Step 6. Afterward, a  
Sequential Polling Report will be printed.  
Press Menu, 2, 7.  
1
The screen displays  
POLLING:STANDARD  
Press Z or X to choose STANDARD, SECURE or TIMER.  
Press Set when the screen displays the setting you want.  
2
3
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C H A P T E R F I V E  
54  
If you selected STANDARD, the screen prompts you to enter the fax  
number you want to poll, and then to press Start.  
4
ENTER FAX NO.  
THEN PRESS START  
If you selected SECURE, enter a four-digit number and press  
Set.  
If you selected TIMER, enter the time (in 24-hour format) you  
want to begin polling and press Set.  
Specify the destination fax machines, which you wish to poll by  
using One Touch, Super Tel-Index or a Group.  
5
6
Press Start.  
Your machine polls each number or group number in turn for a  
document.  
DIALLING  
Cancelling a Scheduled Job  
You can cancel tasks you’ve scheduled such as Delayed Fax, Delayed  
Polling Receive or Polling Transmit.  
Press Menu, 4. Any waiting jobs appear on the display. If nothing is  
waiting, the screen displays NO JOB WAITING.  
1
4.CANCEL JOB  
If you have more than two jobs waiting, use Z or X to select the  
job you want to cancel. Press Set when the screen displays your  
selection.  
2
––OR––  
If you have only one job waiting, go to Step 3.  
Press 1 to cancel––OR––Press 2 to exit without cancelling.  
Press Stop to exit.  
3
4
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S E T U P R E C E I V E  
55  
Setting PC Interface Mode  
(Only for MFC-925 or with Multi-Function Link  
Pro for Fax option)  
If you connect your machine to your PC, you can receive faxes into your  
PC. See the Quick Start Guide to set up for Multi-Function Link for Fax.  
After completing the setup for Multi-Function Link Pro for Fax, you can  
select PC INTERFACE Mode (PC PRIORITY/PC RECEIVE ONLY/  
FAX RECEIVE ONLY) for routing incoming faxes.  
Press Menu, 2, 8. The screen displays:  
1
8.PC INTERFACE  
Press Z or X to select PC PRIORITY, PC RECEIVE ONLY or  
FAX RECEIVE ONLY.  
2
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
This function is not available for FAX-940 E-mail.  
Copy Functions  
Your machine cannot scan anything closer than 4 mm from the edge of  
the paper. Set the resolution to S.FINE or PHOTO.  
Place document face down in the feeder.  
1
Press Copy.  
2
Press Copy. (If you press Set or just wait for 5 seconds before  
pressing Copy, the screen prompts you to select a reduction or  
3
enlargement ratio. See “Reducing and Enlarging Copies”.)  
Do NOT pull on the paper while copying is in progress. To cancel, press  
Stop.  
Multiple Copies (For FAX-920/930/MFC-925 Only)  
You can make multiple copies using your machine, and you can choose  
whether the copies will be STACKED (all copies of page 1, then all  
copies of page 2, etc.) or SORTED (collated).  
Place the document face down in the feeder.  
1
If you want copies “stacked,” press Copy.  
2
––OR––  
If you want copies “sorted” (collated), press Sort.  
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C H A P T E R F I V E  
56  
Enter the number (1-99) of copies you want.  
3
4
Press Copy. (If you press Set or just wait for 5 seconds before  
pressing Copy, the screen then prompts you to select a reduction or  
enlargement ratio. See “Reducing and Enlarging Copies”.)  
If you selected SORT or STACK after pressing Copy and get a  
“Memory Full” message while you are scanning the first page, press  
Stop and restart to make a single copy. If you selected SORT and the  
“Memory Full” message appears while scanning subsequent pages, you  
can press Copy to copy the portion that is in memory, or press Stop to  
cancel. To restart the copy job using less memory, press Copy for  
stacked copies.  
Reducing and Enlarging Copies (For FAX-920/930/  
MFC-925 Only)  
When making copies, you can reduce or enlarge the size of the printed  
image. To reduce to the size of your selected paper automatically, select  
AUTO. To select a reduction ratio, choose 93%, 87%, 75%, or 50%. To  
enlarge a document, select 150%, 125% or 120%. To print a document  
at its original size, select 100%.  
Insert the document face down in the feeder.  
1
Press Copy––OR––Sort.  
2
Enter the number (1-99) of copies you want. For example, press 9 for  
nine copies.  
3
Press Set or just wait for 5 seconds.  
4
Use Z or X to choose a reduction ratio setting.  
Press Copy.  
5
6
Multiple copies (For FAX-940 E-mail Only)  
You can make multiples copies using your machine, and you can choose  
whether the copies will be stacked (all copies of page 1, then all copies  
of page 2, etc.) or sorted (collated). Also, you can reduce or enlarge the  
size of the printed image. To reduce to the size of your selected paper  
automatically, select Auto. To select a reduction ratio, choose 93%, 87%,  
75% or 50%. To enlarge a document, select 150%, 125% or 120%. To  
print a document at its original size, select 100%.  
Insert the document face down in the feeder.  
1
Press Copy.  
2
Enter the number (1-99) of copies you want. For example, press 9 for  
nine copies.  
3
Press Set or just wait for 5 seconds.  
4
Use Z or X to choose a reduction ratio setting.  
Press Set.  
5
6
7
8
Use Z or X to choose Sort or Stack.  
Press Copy.  
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57  
C H A P T E R S I X  
6
BeforeYou Begin  
Documents must be between 14.8 and 21.6 cm wide, and 15 and 60  
cm long. Your fax machine can only scan an image 20.8 cm wide,  
regardless of how wide the paper is.  
Make sure you insert documents face down, top edge first.  
Adjust the paper guides to fit the width of your document.  
Paper  
Guides  
The automatic document feeder (ADF) can hold up to 10 pages,  
feeding each one individually through the fax machine. Use standard  
(64 g/m2~90 g/m2) paper when using the ADF; if you’re using  
heavier paper, feed each sheet individually to prevent paper jams.  
See  
“Resolution”  
in this  
Press Resolution (before you send the fax) to select the resolution  
for the document you’re sending.  
chapter  
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C H A P T E R S I X  
58  
DO NOT use • curled paper  
• wrinkled paper  
• folded paper  
• ripped paper  
• paper with staples  
• paper with paste  
• paper with paper clips  
• paper with tape attached.  
• newspaper, or fabric.  
DO NOT use • cardboard  
DO NOT use • paper on which correction fluid has been used  
Make sure documents written with ink are completely dry.  
ManualTransmission  
Manual transmission lets you hear the dial tone, ringing and fax  
receiving tones before sending the fax.  
Insert the document face down in the feeder.  
1
See  
“One Touch  
Dialling”  
chap. 8  
Pick up the handset and listen for a dial tone—OR—press Speaker  
Phone.  
2
Enter the fax number you want to call. (You can enter the digits  
using the dial pad or you can enter a One Touch or Super Tel-Index  
number.)  
3
See  
“Super  
Tel-Index  
Dialling”  
chap. 8  
When you hear the fax tone, press Start.  
4
5
If you’re using the handset, hang up.  
AutomaticTransmission  
This is the easiest way to send a fax.  
IMPORTANT: Do not pick up the handset—OR—press Speaker  
Phone.  
Insert the document face down in the feeder.  
1
Enter the fax number you want to call. (You can enter the digits  
using the dial pad or you can enter a One Touch or Super Tel-Index  
number.)  
2
Press Start.  
3
Manual and Automatic Fax Redial  
If you’re sending a fax manually and the line is busy, you can retry the  
number by pressing Redial/Pause.  
Press Redial/Pause.  
1
2
Press Start. (Only for Ireland)  
If you’re sending a fax automatically and the line is busy, the machine  
will automatically redial up to 4 times (3 times for Ireland) at 2 minute  
intervals.  
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S E T U P S E N D  
59  
Basic Sending Operations  
Composing an Electronic Cover Page  
See  
“Setup  
Quick-Dial  
Numbers”  
chap. 7  
The cover page is generated at the receiving party’s machine. Your cover  
page includes the name stored in the One Touch or Super Tel-Index  
memory. If you’re dialling manually, the name is left blank.  
The cover page indicates the fax is from your Station ID, and the number  
of pages you’re sending. If you have COVERPG SETUP set to ON  
(Function menu 3-1), the number of pages remains blank.  
You can select a comment to include on your cover page.  
See  
“Setting  
1.NOTE OFF  
Station ID”  
chap. 4  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two  
customized messages, each 27 characters long. Use the chart of  
“Entering Text” in chap. 4 to help enter characters.  
Cover Page for Next Fax Only  
Make sure Station ID is set up (chapter 4). This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This  
cover page will include the number of pages in your document.  
Insert the document in the feeder.  
1
Press Menu, 3, 1.  
2
Press Set when the screen displays NEXT FAX ONLY.  
3
Press Z or X to select ON (or OFF).  
Press Set.  
4
5
6
Press Z or X to view the comment selections.  
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
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C H A P T E R S I X  
60  
4.CONFIDENTIAL  
5.  
6.  
(user defined)  
(user defined)  
Press Set when the screen displays your selection.  
7
8
Enter two digits to indicate the number of pages you are sending.  
(Enter 00 to leave the number of pages blank.) If you make a  
mistake, press Z to back up and re-enter the number of pages.  
Press Set. The screen displays:  
9
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings, and go to Step 11.  
10  
Enter the fax number you’re calling.  
11  
12  
Press Start.  
Always Send Cover Page  
Make sure Station ID is set up (chapter 4). This feature does not work  
without the Station ID.  
You can set the machine to send a cover page whenever you send a fax.  
The number of pages in your fax is not included when you use this  
setting.  
Press Menu, 3, 1.  
1
Press Z or X to select.  
2
COVERPAGE:OFF  
COVERPAGE:ON  
Press Set when the screen displays COVERPAGE:ON. (If you  
select ON, a coverpage is always sent when you send a fax.)  
3
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S E T U P S E N D  
61  
If you selected ON, the screen displays the cover page comment  
options. Press Z or X to view comment selections.  
4
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
5.  
6.  
(user defined)  
(user defined)  
Press Set when the screen displays your selection. The screen  
displays:  
5
6
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 to exit if you are finished  
choosing settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can  
print the sample page and attach it to your fax.  
Press Menu, 3, 1.  
1
2
3
4
Press Z or X to select PRINT SAMPLE.  
Press Set when the screen displays your selection.  
Press Start. Your machine prints a copy of your cover page.  
=== COVER PAGE ===  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
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C H A P T E R S I X  
62  
Cover Page Message  
You can set up two custom comments.  
ComposingYour Own Comments  
Press Menu, 3, 2. The screen displays: COVERPAGE NOTE.  
1
2
Use Z or X to choose position 5 or 6 for your customized  
comment.  
Press Set.  
3
4
5
Use the dial pad to enter your customized comment. (See pages 32 to 34).  
Press Set. The screen displays:  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings and exit.  
6
Contrast  
If your document is very light or very dark, you might want to set the  
contrast accordingly. Use LIGHT to send a light document. Use DARK  
to send a dark document.  
Insert the document, face down, in the feeder.  
1
Press Menu, 3, 3.  
2
Use Z or X to select AUTO, LIGHT, or DARK.  
3
4
When the screen displays your selection, press Set. The screen  
displays:  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 2 if you are finished choosing settings, and go to Step 6––  
OR––Press 1 if you want to select additional settings. The display  
returns to Setup Send menu.  
5
6
Enter a fax number and press Start to send a fax––OR––Press  
Copy to make a copy.  
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S E T U P S E N D  
63  
Resolution  
See  
“Multiple  
When you have a document in the feeder, you can use the Resolution  
key. Press Resolution continuously until you see your selection on the  
screen.  
Resolution  
Transmission”  
in this  
Standard—suitable for most typed documents.  
chapter  
Fine—good for small print; transmits a little slower than standard  
resolution.  
Super Fine—good for small print or artwork; transmits slower than fine  
resolution.  
Photo—use when document has varying shades of grey; slow  
transmission time.  
Advanced Sending Operations  
Overseas Mode  
After you send a fax using this feature, the feature turns itself off.  
Insert the document.  
1
Press Menu, 3, 5.  
2
5.OVERSEAS MODE  
Press Z or X to select ON (or OFF).  
3
4
Press Set when the screen displays your selection. The screen  
displays  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings and go to Step 6.  
5
Enter the fax number you’re calling.  
6
7
Press Start.  
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C H A P T E R S I X  
64  
MemoryTransmission  
You can scan a fax into the machine’s memory to be sent as soon as the  
scan is complete. This way, you don’t have to wait for the entire fax to be  
transmitted before you retrieve your original.  
If you get a MEMORY FULL message while scanning the first page of  
a fax, press Stop to cancel the scan. If you get a MEMORY FULL  
message while scanning in a subsequent page, you’ll have the option to  
press Start to transmit the pages scanned so far, or to press Stop to  
cancel the Quick Scan operation.  
Insert the document in the feeder.  
1
2
Press Help/Memory. The screen indicates how much memory is  
available.  
Enter the fax number.  
3
4
Press Start to begin scanning the document into memory. Once the  
scan is complete, the machine dials the call.  
Call Reservation  
You can send a fax and let the other party know that you want to speak to  
him after the fax transmission is complete. The other fax machine will  
ring as if it were receiving a telephone call; if the other party picks up the  
handset, your machine will ring. Lift the handset to have a conversation.  
If you set Call Reservation and Call Back message to ON, your machine  
leaves a message if the other party does not answer.  
Insert the document in the feeder.  
1
2
Press Menu, 3, 6. The screen displays the current setting for Call  
Reservation.  
CALL RESERVE:OFF  
CALL RESERVE:ON  
Press Z or X to select ON (or OFF).  
3
4
If you set Call Reservation to ON, press Set when the screen  
displays your selection. The screen displays the current setting for  
Call Back Message.  
CALL MESSAGE:OFF  
CALL MESSAGE:ON  
Press Z or X to select ON (or OFF).  
5
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S E T U P S E N D  
65  
Press Set when the screen displays your selection. The screen  
displays  
6
7
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings, and go to Step 8. The screen prompts you to enter the fax  
number you want to call.  
Enter the fax number, and press Start.  
8
9
If you’ve set Call Reservation to ON, pick up your handset if the  
machine rings.  
You cannot use auto redial with Call Reservation. You cannot use Call  
Reservation with Delayed Transmission or with Polling. You must  
register your Station ID to set Call Back Message to ON.  
Print Sample Call Back Message  
Press Menu, 3, 6.  
1
Press Z or X to select PRINT SAMPLE.  
2
3
4
Press Set.  
Press Start.  
DelayedTransmission (Timer)  
You can use this function to send a fax up to 24 hours later.  
Insert the document in the feeder.  
1
2
You can press Help/Memory to use memory transmission––OR––  
leave the document in the feeder to be scanned at the specified time.  
Press Menu, 3, 7.  
3
4
Enter the time you want the fax to be sent, in 24-hour format (for  
example, enter 19:45 for 7:45 PM).  
Press Set. The screen displays  
5
ACCEPTED  
NEXT  
1.YES 2.NO  
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C H A P T E R S I X  
66  
Press 1 if you want to select additional settings. The display returns  
6
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings and go to Step 7. The screen prompts you to enter the fax  
number.  
MEMORY  
100%  
ENTER FAX NO.  
Enter the fax number, and press Start. The machine will wait until  
the time you have entered to send the fax.  
7
Broadcasting  
See  
“Setting  
Using the numbers you have stored in Groups, One Touch and Super Tel-  
Index memory, you can “broadcast” faxes automatically to up to 48  
different locations in a few simple steps.  
Number  
Groups for  
Broadcasting”  
chap. 7  
Insert the document in the feeder.  
1
Press Help/Memory. The screen displays how much memory is  
available.  
2
Enter the One Touch and Super Tel-Index numbers (one after the  
other) or Group Number you have stored.  
3
Press Start. The machine stores the document in memory, then  
transmits it to all the numbers you entered. If the line is busy, the  
machine will retry.  
4
Press Stop during transmission to cancel the current fax broadcast.  
Next-Fax Reservation  
Even if your fax is receiving another fax, you can set your machine to  
send your fax next. This way, you don’t have to wait for it to finish  
sending or receiving the other fax. You can dial this fax call manually, or  
by using Redial or One Touch dialling. (When you use One Touch Dial,  
only the memory location––not the name of the person you’re calling––  
is displayed.)  
Insert the documents in the feeder. If necessary, press Resolution to  
adjust resolution.  
1
Enter the fax number.  
Press Start.  
2
3
4
Press Set. The screen displays  
NEXT-FAX RESERVD  
To cancel the reservation, remove the documents and press Stop.  
5
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S E T U P S E N D  
67  
You can’t use this feature if there is a document waiting in the feeder  
(possibly for Delayed Transmission or Polling Transmit), or when the  
timer has been interrupted. Also, you can’t use Super Tel-Index for this  
feature.  
Multiple Resolution Transmission  
Use this feature to select separate resolution settings for each page of the  
fax you’re sending. This could be useful if you’re sending a fax with  
photos and letters, or some pages with small print and others with normal  
print. Resolution settings return to STANDARD after the fax is sent.  
Inset documents in feeder, then press Menu, 3, 4.  
1
2
3
Use Z or X to select resolution for page 1, then press Set.  
Repeat Step 2 for subsequent pages. Press Stop when you’re  
finished. The screen displays:  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings, and go to Step 5. The screen prompts you to enter the fax  
number you want to call.  
4
5
Enter the fax number you’re calling, and press Start.  
If you want to copy a document using multiple resolutions, press Copy  
in Step 5.  
Setup for PollingTransmit  
Polling Transmit is when you set up your fax machine to wait with a  
document so another fax machine can retrieve it.  
Place document to be retrieved in feeder.  
1
Press Menu, 3, 8.  
2
The screen displays  
3
POLLING:STANDARD  
SELECT { } & SET  
Press Z or X to choose STANDARD.  
4
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C H A P T E R S I X  
68  
Press Set. The screen displays  
5
ACCEPTED  
NEXT  
1.YES 2.NO  
See  
“Interrupting  
Timer and  
Polling  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings and go to Step 7.  
6
7
Transmit  
Jobs”  
in this  
chapter  
Press Start. The screen displays POLLED WAITING.  
Once you set this feature, you will have to interrupt the timer to send a  
fax (Menu, 5).  
If you prefer to have the document waiting in memory, press Help/  
Memory before pressing Start. In that case, you do not have to  
interrupt the timer to send a fax.  
Setup for PollingTransmit with Secure Code  
When you set POLLING:SECURE to on, anyone who polls your  
machine must enter the polling ID number.  
Place document in feeder.  
Press Menu, 3, 8.  
1
2
3
The screen displays  
POLLING:STANDARD  
SELECT { } & SET  
Press Z or X to choose SECURE.  
Press Set.  
4
5
6
7
Enter a four-digit number.  
Press Set. The screen displays  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns  
to the Setup Send menu––OR––Press 2 if you are finished choosing  
settings and go to Step 8.  
8
9
Press Start and wait for the fax to be polled.  
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S E T U P S E N D  
69  
Cancelling a Scheduled Job  
You can cancel tasks you’ve scheduled such as Timer or Polling  
Transmit.  
Press Menu, 4. Any waiting jobs appear on the display. If no job is  
waiting, the screen displays NO JOB WAITING.  
1
4.CANCEL JOB  
If you have more than two jobs waiting, use Z or X to select the  
job you want to cancel. Press Set when the screen displays your  
selection.  
2
OR—  
If you have only one job waiting, go to Step 3.  
Press 1 to cancel—OR—Press 2 to quit without cancelling.  
Press Stop to exit.  
3
4
InterruptingTimer and PollingTransmit Jobs  
You can send a fax or make a copy now, even if you have the machine set  
to send a fax later, or if you have it set to be polled. However, you cannot  
use automatic redial or the function mode.  
Press Menu, 5.  
1
2
Wait 2 seconds, then remove the documents that are waiting in the  
feeder.  
INSERT DOCUMENT  
Place the document you want to send now in the feeder.  
Enter the number for the fax you want to send now.  
Press Start.  
3
4
5
6
After the transmission is finished, return the first document to the  
feeder.  
Press Menu, 5 to restore the timer.  
7
If you set Timer or Polling Transmit using Help/Memory (that is, if you  
have already scanned the document into the machine’s memory and will  
send it from there), you don’t have to interrupt to send a fax or make a  
copy.  
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C H A P T E R S I X  
70  
MultipleTransmission  
Use this feature to send several different faxes to several destinations at  
once. For example, you can automatically fax “Document A” to one  
destination and “Document B” to another destination.  
This is not to be confused with Broadcasting, which is sending a  
document to many destinations.  
If you wish, you can combine this function with Broadcasting so that you  
can fax different documents to different lists of people at the same time.  
To do this, store various sets of documents in memory. Then  
automatically your machine will fax “Document A” to one list of people  
and “Document B” to another list people. You can preset 3 different  
documents including timer transmission in memory.  
Insert “Document A” into the feeder.  
1
Press Shift + Help/Memory together to send by Multiple  
Transmission. The screen displays remaining memory.  
2
MULTI TX  
100%  
ENTER FAX NO.  
Enter the fax number. (Or a series of numbers if you are  
broadcasting.)  
3
Press Start to start scanning documents.  
4
5
Insert “Document B” within 30 seconds after “Document A” has  
been scanned. (If you wait more than 30 seconds to scan another  
document, the machine will begin to send the document(s) it has in  
memory.)  
Repeat the Steps 2, 3, 4.  
6
7
Insert “Document C” within 30 seconds of “Document B” being  
scanned. (If there are no further pages after 30 seconds, your fax  
machine starts sending “Document A” and “B”.)  
Repeat Steps 2, 3 and 4.  
8
9
After 30 seconds, your fax machine will start sending the documents  
in scanned order.  
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71  
C H A P T E R S E V E N  
7
Storing Numbers for Easy Dialling  
You can set up your machine to do three types of easy dialling: One  
Touch, Super Tel-Index and Groups for Broadcasting of faxes.  
Storing OneTouch Dial Numbers  
See  
“One Touch  
Dialling”  
chap. 8  
You can store 16 fax/phone numbers that you can dial by pressing one  
key. You can also store names with these numbers. When you press a  
Quick-Dial key, the screen displays the name or number as the call is  
dialled.  
Quick-Dial keys are not the dial pad keys. They are the 8 keys (numbers  
1-16) located to the right of the dial pad. One Touch Numbers 9-16 are  
accessed by holding down Shift while you press the appropriate Quick-  
Dial key.  
Press Menu, 6, 1.  
1
2
Press the Quick-Dial key where you want to store a number. The  
screen displays the location you selected.  
Enter a number (up to 20 digits).  
3
4
Press Set. The screen prompts you to enter a name for this number.  
NAME:  
Use the dial pad to enter the name (up to 15 characters). You can use  
the chart of Entering Text in chapter 4 to help you enter letters—  
OR—Go to Step 6 to store the number without a name.  
5
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C H A P T E R S E V E N  
72  
Press Set. The screen prompts you to select the type of number this  
6
is. Use Z or X to select the type you want.  
FAX a fax only number  
TEL a telephone (voice) number  
F/T  
both a fax and telephone (voice) number  
Press Set.  
7
8
Return to Step 2 to store another One Touch dial number—OR—  
Press Stop to exit.  
When you dial a One Touch dial number, the screen displays the name  
you’ve stored, or, if you haven’t stored a name, the number you’ve  
stored.  
Super Tel-Index  
The upper row (1-4) of Quick-Dial keys have dual functions. When used  
with Super Tel-Index they can store a total of 32 names and numbers.  
This is known as Super Tel-Index dial.  
Once you have registered Super Tel-Index names and numbers on Quick-  
Dial keys 1-4, you can search for a name alphabetically using the LCD.  
This is an ideal way to give up to four people their own private  
“directory” of fax and phone numbers. You could have one Super Tel-  
Index key for mum’s use, one for dad’s, one for Paul’s phone and fax  
numbers and one for Jane’s. Or you might use one Super Tel-Index key  
to store numbers for your friends, another Super Tel-Index key to store  
numbers for your family and another to store numbers for restaurants.  
Super Tel-Index  
Help/ Memory  
1
9
2
3
4
10  
11  
12  
5
6
7
8
13  
14  
15  
16  
(Example of FAX-930)  
Quick-Dial Keys  
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S E T U P Q U I C K - D I A L N U M B E R S  
73  
Assigning Each of the Four SuperTel-Index Keys a  
Name  
The key names stored here are always displayed when you use the Super  
Tel-Index feature. Assign a name to each of the four Super Tel-Index  
keys.  
Press Menu, 6, 2. The screen displays  
1
SELECT QUICKDIAL  
Press one of the 4 upper Quick-Dial keys you want to use as the  
Super Tel-Index. The 4 upper Quick-Dial keys 1 to 4 are assigned  
to Super Tel-Index groups A to D respectively. For example, if you  
press Quick-Dial key 1, the screen displays  
2
A:  
ENTER & SET  
Use the dial pad to enter the group name. (Up to 15 characters.)  
3
4
For example, this might be “Mum’s numbers” or just “mum”, or it  
might be “restaurants”.  
Press Set. Return to Step 2 to enter another key name––OR––Press  
Stop to exit.  
Storing Numbers to Each Key  
You can store up to 32 names/numbers in total on the four Quick-Dial  
keys. Even if you lose electrical power, numbers stored in memory will  
not be lost.  
Press Menu, 6, 3. The screen prompts you to enter a location.  
1
SELECT QUICKDIAL  
Press one of 4 upper Quick-Dial keys you want to use as the  
Super Tel-Index.  
2
3
The screen displays the smallest box number have not been stored,  
then prompts you to enter the number you’re storing.  
A01:  
ENTER & SET  
Enter the number (up to 20 digits).  
4
5
Press Set. The screen now prompts you to store a name with this  
number.  
NAME:  
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C H A P T E R S E V E N  
74  
Use the dial pad to enter the name (up to 15 characters). You can use  
6
the chart of “Entering Text” in chapter 4 to help you enter letters––  
OR––Press Set and go to Step 7 to store the number without a  
name.  
Press Set.  
7
8
The screen prompts you to select the type of number this is. Use Z  
or X to select the type you want.  
FAX  
a fax number  
TEL a telephone (voice) number  
F/T  
both a fax and telephone number  
Press Set.  
9
Return to Step 3 to store another number––OR––Press Stop to exit.  
10  
Be careful that One Touch and Super Tel-Index numbers are stored  
correctly. Incorrectly dialled numbers cause unnecessary inconvenience  
to others, network congestion and cost to you.  
See  
“Printing  
Reports”  
chap. 12  
Print out the Quick-Dial List to make sure you have stored the correct  
numbers. This list will indicate the type of number: FAX, TEL or F/T.  
Changing Stored Numbers as SuperTel-Index  
Press Menu, 6, 3. The screen prompts you to enter a location.  
1
SELECT QUICKDIAL  
Press one of 4 upper Quick-Dial keys you want to change the  
registered number.  
2
A:MOTHER  
In case some numbers have been already stored to this key, the LCD  
will start showing from the empty box.  
Press Z or X to select the number/name you want to change.  
Press Set. The screen prompts you to enter a new number.  
3
4
A04:0528242811  
ENTER & SET  
Enter a new number.  
5
6
Press Set. The screen prompts you to enter the name with this  
number.  
NAME:MIKE  
ENTER & SET  
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S E T U P Q U I C K - D I A L N U M B E R S  
75  
Enter a new name.  
7
8
9
Press Set.  
Follow the directions from Step 8 in “Storing Numbers to Each key”.  
How to use Quick-Dial Keys as  
Super Tel-Index Keys  
Searching for a Name on the LCD  
See  
“Super  
Tel-Index  
Dialling”  
chap. 8  
Once you have stored names/numbers on each of the keys, they may be  
displayed alphabetically on LCD.  
For example, if you stored names and numbers as shown below, you can  
make a call to “MIKE” in following way.  
Pick up the handset––OR––Press Speaker Phone.  
1
Press Super Tel-Index, then Quick-Dial key 1.  
(Make sure that the LCD shows the correct name of the group.)  
2
Press Z or X or Quick-Dial key 1 repeatedly until “MIKE”  
3
4
appears on the LCD.  
Press Start.  
Super Tel-Index  
1
9
2
3
4
10  
11  
12  
01) Kevin  
02) Ronald  
03) Megan  
04) Mike  
05) Donna  
06) James  
07) Claire  
:
01) Supermarket  
02) Bakers  
03) China kitchen  
04) Domino Pizza  
05) Express Pizza  
:
:
(Example of FAX-930)  
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C H A P T E R S E V E N  
76  
Speed-Dialling  
Each name and number stored to each of the keys will be kept in the  
memory in stored order, though they will be displayed in alphabetical  
order on the LCD. (We recommend that you print out and use the Quick  
Dial list which shows the stored names/numbers in stored order. If you  
stored names and numbers, you can make a call to “MIKE” in following  
way.  
See  
“Printing  
Reports”  
chap. 12  
Pick up the handset––OR––Press Speaker Phone.  
1
2
Press Super Tel-Index, then Quick-Dial key 1.  
(Make sure that the LCD shows the correct name of the group.)  
Press 0 and 4 on the dial pad.  
3
Changing OneTouch and  
Super Tel-Index Numbers  
If you try to store a One Touch or Super Tel-Index number in a location  
where a number is already stored, the screen displays the current name  
stored there, then prompts you to either change it or exit.  
1.CHANGE 2.QUIT  
Press 1 to change the number stored, or press 2 to exit without  
making a change.  
1
2
Enter a new number.  
If you want to erase the number, press Stop when the cursor is  
to the far left of the digits.  
If you want to change a digit, use Z or X to position the  
cursor under the digit you want to change, then enter it.  
Follow the directions in Storing One Touch Dial Numbers or  
Assigning Each of the Four Super Tel-Index keys a Name or Storing  
Numbers to Each key.  
3
Setting Number Groups for Broadcasting  
See  
“Storing  
One Touch  
Dial  
Numbers”  
and  
Number Groups allow you to send the same fax message to many fax  
numbers by pressing only one Quick-Dial key (Broadcasting). First,  
you’ll need to store each fax number as a One Touch or Super Tel-Index  
number. Then, you can combine them into a Number Group. Each  
Number Group uses a Quick-Dial key. Finally, you can have up to 6  
small Number Groups, or you can assign up to 47 numbers to one large  
Group.  
“Super Tel-  
Index”  
in this  
chapter  
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S E T U P Q U I C K - D I A L N U M B E R S  
77  
Press Menu, 6, 4. The screen displays  
1
SELECT QUICKDIAL  
Select a Quick-Dial key where you wish to store the number. (For  
example, press Quick-Dial key 2 to use as a Group.)  
2
3
Use the dial pad to enter the group number (for example, press 1 for  
Group 1).  
SETUP GROUP:G0  
ENTER & SET  
Press Set. Enter the One Touch or Super Tel-Index numbers in this  
group. For example, for One Touch 5, press and 0, 5 on the dial  
pad. For Super Tel-Index number A11, Quick-Dial key 1 and 1, 1 on  
the dial pad.  
4
G01:*05A11_  
Press Set. The screen prompts you to enter a name.  
5
6
NAME:  
ENTER & SET  
Use the dial pad and the chart of “Entering Text” in chapter 4 to enter  
a name for the group (for example, NEW CLIENTS).  
Press Set.  
7
8
Press Stop to exit.  
You can print a list of all One Touch and Super Tel-Index numbers.  
Group numbers will be marked in the column of “GROUP”. See chapter  
12, “Printing Reports”.  
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C H A P T E R S E V E N  
78  
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79  
C H A P T E R E I G H T  
Telephone  
(Voice)  
8
Operation  
MakingVoice Calls  
You can use your machine to make voice telephone calls, by dialling  
manually or by using One Touch or Super Tel-Index memory. You can  
use the handset or if you have the FAX-930 or FAX-940 E-mail you can  
use the Speakerphone to make and receive calls.  
The “full-duplex” digital Speakerphone allows you to operate the phone  
hands free, or allows more than one person in the room to participate in a  
two-way phone conversation. When using the Speakerphone, make sure  
that you speak clearly. If the other party has difficulty hearing you, move  
closer to the microphone.  
Manual Dialling  
Manual dialling is simply pressing all of the digits of the phone number.  
Pick up the handset—OR—Press Speaker Phone.  
1
2
When you hear a dial tone, dial the number, using the dial pad.  
On the FAX-930 or FAX-940 E-mail, you can switch from handset to  
Speakerphone by pressing Speaker Phone, then replacing the  
handset. You can switch from Speakerphone to handset by lifting the  
handset.  
To hang up, replace the handset if you are lifting the handset—OR—  
Press Speaker Phone.  
3
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C H A P T E R E I G H T  
80  
OneTouch Dialling  
See  
“Storing One  
Touch Dial  
Numbers”  
chap. 7  
Pick up the handset—OR—Press Speaker Phone.  
1
2
When you hear a dial tone, press the Quick-Dial key of the location  
you want to call.  
To hang up, replace the handset—OR—Press Speaker Phone.  
3
If you try to use a One Touch location with no number stored in it, you  
hear a warning sound, and screen displays NOT ASSIGNED. The  
display returns to normal after 2 seconds.  
If you are sending a fax, press Start after pressing the Quick-Dial key. If  
you picked up the handset, press Start when the receiving fax machine  
answers with fax tones.  
SuperTel-Index Dialling  
See  
“Assigning  
Each of the  
Four Super  
Tel-Index  
keys a Name”  
chap. 7  
Once you have registered a name and a number as a Super Tel-Index  
dialling number, you can search for that name alphabetically on LCD  
using Super Tel-Index. You can also dial a number directly by pressing  
Super Tel-Index, Quick-Dial key and then 2-digit number on the dial  
pad. To make sure of where the target name or number is stored, print the  
Quick-Dial List (see chapter 12).  
Pattern A  
Pick up the handset––OR––Press Speaker Phone, and then press  
Super Tel-Index.  
1
See  
“Storing  
Numbers to  
Each Key”  
chap. 7  
Press any of 4 upper Quick-Dial keys.  
2
3
Press the Quick-Dial key or Z or X repeatedly to search the  
memory.  
When the screen displays the name/number you want to call, press  
Start to begin dialling.  
4
5
When the call is over, hang up, or press Speaker Phone.  
Pattern B  
Pick up the handset––OR––Press Speaker Phone and press  
Super Tel-Index.  
1
Enter the first letter of the name you’re looking for using the dial  
pad.  
2
Press Z or X to search the memory.  
Press Start to begin dialling.  
3
4
5
When the call is over, hang up, or press Speaker Phone.  
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T E L E P H O N E ( V O I C E ) O P E R A T I O N  
81  
Mute  
Press Verify/Mute to put a call on hold.  
1
2
3
You can put down the handset without disconnecting the call.  
Pick up the machine’s handset or press Speaker Phone to release  
the call from hold.  
See  
“Transmission  
Verification  
Report”  
If you press Verify/Mute without lifting the handset or pressing  
Speaker Phone, this key works as the Verify key and prints  
Transmission Verification Report.  
chap. 12  
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
If your fax machine is connected to a PABX, you may need to insert an  
additional number prefix (e.g. “9”) and a “pause” before each fax or  
telephone number to gain access to the outside line. When you press  
Redial/Pause, a dash “-” will appear on the display. By storing a pause,  
you can create a delay of 3.5 seconds.  
Tone/Pulse  
If you have pulse dialling service, but need to send tone signals (for  
telephone banking, for example), follow the directions below. If you have  
touch tone service, you do not need this feature to send tone signals.  
Lift the handset.  
1
Press #. Any digits dialled after this sends tone signals.  
2
When you hang up, the machine returns to pulse dialling service.  
3
F/T (FAX/TEL) Mode  
When you share one line for your telephone and fax machine, in the F/T  
(FAX/TEL) mode, the fax machine can determine whether an incoming  
call is a fax or a telephone call.  
See  
“Select  
Answer  
Mode”  
chap. 5  
On Hook Dialling  
Dial the number by using the dial pad or Quick-Dial keys.  
1
2
The number you are dialling, or the name you have stored for One  
Touch or Super Tel-Index is displayed on the LCD.  
Press Start.  
3
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C H A P T E R E I G H T  
82  
Pick up the handset when you hear the other end from the monitor  
speaker. If you press Tel before lifting the handset, the call will be  
4
disconnected. (Only for FAX-920 and MFC-925).  
On the FAX-930, you can now speak to the party at the other end  
without lifting the handset when you hear the other end from the  
speaker. Press Speaker Phone when you finish the conversation.  
Answering Calls with the Speakerphone  
(Only for FAX-930 and FAX-940 E-mail)  
When the machine rings, instead of lifting the handset, press Speaker  
Phone. Speak clearly, toward the microphone. To end the call, press  
Speaker Phone.  
If you have a bad telephone line connection, the other party might hear  
your voice echoed during the call. Hang up and try the call again—OR—  
Pick up the handset.  
Tel Key (Only for FAX-920 and MFC-925)  
This key is used to enter into a telephone conversation one you have  
picked up the handset of an external telephone during the F/T pseudo-  
ring. If you press the Tel key and then replace the handset, then you will  
be listening through the monitor speaker,but the other party will not be  
able to hear you.  
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83  
C H A P T E R N I N E  
Remote Fax  
Options  
(FAX-920 and MFC-925)  
9
This chapter is for Models FAX-920 and MFC-925. If you have model  
FAX-930 your remote fax options are handled by the Message Manager.  
Please see chapter 10, Message Manager and chapter 11, Message  
Manager Plus.  
Fax Forwarding  
You cannot use Fax Forwarding when “Fax Storage” is set to OFF.  
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your fax machine stores the received  
fax in memory, then dials the fax machine phone number you’ve  
programmed, and forwards the fax message.  
Press Menu, 8, 1.  
1
2
Press Z or X to select ON (or OFF).  
FAX FWD:ON  
Press Set. The screen prompts you to enter the number of the fax  
machine where faxes will be forwarded.  
3
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
Press Set.  
4
5
6
Press Stop to exit.  
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84  
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages  
from another location, using Fax Forwarding or Remote Retrieval  
functions. The screen will indicate when you have a fax stored in  
memory.  
Press Menu, 8, 2. The screen prompts you to choose a fax setting.  
1
FAX STORAGE:OFF  
SELECT { } & SET  
Press Z or X to select ON (or OFF).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
2
3
4
If there are faxes in memory when you turn the Fax Storage OFF, the  
screens prompts you to erase any faxes in memory.  
ERASE ALL DOC?  
1.YES 2.NO  
See  
“Printing a  
Fax in  
Memory  
If you press 1, all fax data is erased and Fax Storage is turned off. If the  
fax data in memory has not been printed before, it will be printed first,  
and then erased. If you press 2, data is not erased, and Fax Storage  
remains on.  
(Only for  
FAX-920 and  
MFC-925)”  
chap. 5  
Changing the Remote Access Code  
Enter your Remote Access Code when the fax machine picks up your  
call, so you can access features remotely. The access code is preset to  
1 5 9 , but you can change this.  
Press Menu, 8, 3.  
1
2
Enter a three-digit number from 000 to 900. The cannot be  
changed. Do not use the same digits that appear in your Remote  
Activation or Deactivation Code.  
Press Set.  
3
4
Press Stop to exit.  
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85  
Remote Retrieval  
You can call your machine from any touch tone phone (or remote Group  
3 fax machine) and use a Remote Access Code and other button presses  
to retrieve fax messages.  
UsingYour Remote Access Code  
Dial your fax machine phone number from a touch tone phone.  
1
When your fax machine answers and beeps, immediately enter your  
Remote Access Code (159 ).  
2
The fax machine signals the kinds of messages received:  
3
1 long beep––Fax message(s)  
No long beep––no messages  
The fax machine then prompts you with two short beeps to enter a  
4
command. If you wait longer than 30 seconds to enter a command,  
the machine hangs up. If you enter an invalid command, the machine  
beeps three times.  
Press 9 0 to reset the machine when you finish.  
5
Hang up.  
6
If your fax machine is set to MANUAL mode, you can access your  
machine remotely by phoning it and letting it ring for about 100 seconds.  
Your fax machine will answer the phone after 100 seconds of ringing,  
and you then have 30 seconds to enter your Remote Access Code.  
Remote Commands  
Follow the commands below to access features remotely. When you call  
the fax machine and enter your Remote Access Code (159 ), the system  
will signal you with two short beeps to enter a remote control command.  
Change Fax Forwarding Setting  
Press 9 5  
then to  
Turn Fax Forwarding OFF––Press 1.  
Turn Fax Forwarding ON––Press 2.  
Program Fax Forward Number––Press 4. Automatically, the machine  
will turn Fax Forwarding ON.  
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Turn Fax Storage ON––Press 6.  
Turn Fax Storage OFF––Press 7. Only possible if there are no faxes in  
memory or all faxes have been erased (by using Remote Control  
9 6 3).  
Retrieve a Fax  
Press 9 6  
then to  
Print a Memory Status List––Press 1, then enter the number of remote  
fax machine and the # #, After the beep, hang up and wait.  
Retrieve all faxes––Press 2, then enter the number of remote fax  
machine and the # #, After the beep, hang up and wait.  
Erase all fax messages––Press 3. If the fax data in memory has been  
printed before, it will be printed first, and then erased.  
Check the Receiving Status  
Press 9 7  
then for  
Fax messages––Press 1.  
1 Long Beep––Received messages.  
3 Short Beeps––No messages.  
Change Answer Mode  
Press 9 8  
then for  
TAD––Press 1.  
F/T––Press 2.  
FAX––Press 3.  
Exit Remote Operation  
Press 9 0  
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87  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to  
see if you have any fax messages.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want the Memory Status List forwarded, and  
then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List to the fax machine that you are  
calling from.  
Retrieving Fax Messages  
Dial your fax machine’s number.  
1
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
2
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
3
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want your fax messages forwarded, and then  
4
press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. The fax machine  
that you are calling from prints your fax messages.  
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C H A P T E R N I N E  
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Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
3
4
Enter the new number of the remote fax machine where you want  
your fax messages forwarded, and then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #. Also, if your fax machine is connected to a  
PABX, you can press # first before the fax machine’s number. The #  
works as well as R key.  
To retrieve the Memory Status List, when you hear two short beeps,  
use the dial pad to press 9 6 1.  
5
6
7
Use the dial pad to enter the number of the remote fax machine (up  
to 20 digits), and then press # #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List showing the new forwarding  
number to the fax machine that you are calling from.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
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89  
C H A P T E R T E N  
Message  
Manager  
(Only for FAX-930  
10  
and FAX-940 E-mail)  
Message Manager Mode  
Message Manager Mode allows you to store incoming fax and voice  
messages in a flexible memory. The memory stores 15 minutes of voice  
messages, or up to 20 pages of fax messages. The actual number of pages  
stored in memory varies depending on the content and the resolution  
used. Memory is shared between fax and voice messages, which are  
stored on a “first-come, first-served” basis. Any voice or fax message can  
be retrieved remotely.  
See  
“Recording  
Message  
Manager  
Outgoing  
Message”  
in this  
You must record an Outgoing Message in order to use the Message  
Manager Mode.  
chapter  
Flexible Memory Settings (Message Store)  
Message Manager Mode offers you six flexible memory settings, so that  
you can decide which kinds of messages you want to receive.  
1. DOC:ON, VOICE:ON Both voice and fax messages are stored.  
You can use the Fax Forwarding or Paging  
features and retrieve voice and fax  
messages remotely.  
2. DOC:ON, VOICE:EXT You need an external answering machine  
connected to the fax machine for this  
setting. Fax messages are stored in the  
Message Manager memory, but voice  
messages are stored in your external  
answering machine. Retrieve voice  
messages from the external answering  
machine. You cannot use the Paging  
feature for voice message with this setting.  
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C H A P T E R T E N  
90  
3. DOC:ON, VOICE:OFF All memory is used to store fax  
messages—no voice messages will be  
stored.  
4. DOC:OFF, VOICE:ON All memory is used to store voice  
messages—no fax messages will be stored.  
Incoming faxes will print on paper. You  
can use the Paging feature, and retrieve  
voice messages remotely.  
5. DOC:OFF, VOICE:EXT You need an external answering machine  
connected to the fax machine for this  
setting. Incoming faxes are not stored in  
memory, but will print on paper. Voice  
messages are stored in the external answering  
machine.  
6. DOC:OFF, VOICE:OFF Incoming faxes are not stored in memory,  
but will print on paper. Voice calls are not  
stored in memory.  
Setting Up Message Manager  
You must set up Message Manager in the following order:  
Set the Message Store.  
1
2
Record the Message Manager’s Outgoing Message (TAD  
MESSAGE).  
Turn Message Manager Plus OFF (Menu, 9, 1) if it is ON (Only for  
FAX-930).  
3
4
Activate Message Manager (TAD) Mode by pressing  
.
Setting the Message Store  
Select the setting from the descriptions of “Flexible Memory Settings”.  
Press Menu, 8, 1. The screen prompts you to choose a DOC  
(Document) setting.  
1
DOC:OFF  
SELECT { } & SET  
Press Z or X to select ON (or OFF).  
2
3
Press Set. The screen prompts you to choose a VOICE setting.  
VOICE:ON  
SELECT { } & SET  
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Press Z or X to select your setting from the list (ON, OFF or  
EXT).  
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
5
6
Recording the Message Manager’s Outgoing  
Message (TAD MESSAGE)  
Recording the Message Manager’s Outgoing Message (TAD  
MESSAGE) is the second step you need to follow before you can turn  
on the Message Manager. Make sure your OGM (Outgoing Message) is  
less than 20 seconds long.  
Press Menu, 8, 3. The screen prompts you to choose an OGM.  
1
TAD MESSAGE  
SELECT { } & SET  
Press Z or X to reach  
2
TAD MESSAGE  
This is the only setting you can select if you want to turn the Message  
Manager on.  
Press Set.  
3
4
See  
“Record  
Press Record, then pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time.  
Please leave a message after the signal. If you wish to send a fax,  
please press 51, wait for the fax tones, then press the start button  
on your machine.  
Fax/Tel  
Outgoing  
Announcement”  
chap. 5  
Replace the handset. The Message Manager plays your OGM.  
5
6
Press Stop to exit.  
Listening the Outgoing Message (OGM)  
Press Menu, 8, 3.  
1
2
Press Z or X to select TAD MESSAGE (or F/T MESSAGE or  
PAGING MSG.).  
Press Set when the screen displays your selection.  
3
4
Press Play to hear the OGM. Adjust volume by pressing Speaker  
Volume  
or  
.
Press Stop to exit.  
5
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C H A P T E R T E N  
92  
Erasing the Outgoing Message (OGM)  
Press Menu, 8, 3.  
1
2
Press Z or X to select TAD MESSAGE (or F/T MESSAGE or  
PAGING MSG.).  
Press Set when the screen displays your selection.  
Press Erase.  
3
4
5
6
Press 1 to erase the OGM—OR—Press 2 to exit without erasing.  
Press Stop to exit.  
Activating Message Manager Mode  
Press and hold  
until the screen displays  
TAD:MSG MGR  
Message Indicator  
Message Indicator light flashes when you have voice messages and/or  
faxes waiting for your review. Once you listen to the message or print the  
fax, the light stops flashing.  
The LCD screen displays the total number of voice (including memos)  
and/or fax messages stored in Message Manager memory.  
VOICE:03 DOC:02  
What HappensWhen the Memory Is Full...  
If the memory becomes full when you have set your machine to Message  
Manager mode, the machine will change to F/T mode automatically. In  
this mode, the machine can accept incoming faxes automatically. Then, if  
your machine should run out of paper, the answer mode will shift  
automatically to manual mode. In manual mode the call is not answered,  
so your caller will know to try again later.  
Out of Recording Paper and Memory Full  
[Answer Mode] Message Manager Mode  
F/T Mode  
Manual Mode  
Out of Recording Paper  
and Memory Full  
Memory Full  
See  
“Printing  
Reports and  
Lists”  
Print the Memory Status List and select the item to be cleared. This will  
clear space for new messages and faxes to be stored in memory.  
chap. 12  
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PlayingVoice Messages and Memos  
Follow the steps below to listen to voice messages and memos.  
Press Play. Adjust volume by pressing  
or  
.
1
All new messages and memos are played in the order they were  
recorded. The display shows the number of the current message, and  
the total number of messages.  
If Caller ID information was received, the machine beeps during the  
message and displays the Caller ID information for one second.  
During playback, the screen displays the time and date the message  
was recorded.  
Press (RWD) at the end of the message to repeat a message. Use #  
(FWD) to skip to the next message. You can press and # repeatedly  
until you reach the message you want to play.  
2
3
Press Stop to exit.  
Printing a Fax Message  
Once you print a new fax message stored in memory, it is erased from  
the memory automatically.  
Press Play. After two seconds, the machine begins to play voice  
messages.  
1
After playing voice messages, the display asks if you want to print  
fax messages that are in the memory. There is no display if there are  
no faxes.  
2
PRINT DOC?  
1.YES 2.NO  
To print the fax messages, press 1.  
3
––OR––  
Press 2 to exit without printing.  
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C H A P T E R T E N  
94  
Backup Printing Option  
When you choose DOC:ON in the Message Manager mode, all  
incoming fax messages are stored in the available memory for retrieval.  
To print a backup copy automatically, turn this option on.  
Press Menu, 8, 2. The screen prompts you to select a setting.  
1
BACKUP PRINT:ON  
SELECT { } & SET  
Press Z or X to display ON (or OFF).  
Press Set when the screen displays your selected setting.  
Press Stop to exit.  
2
3
4
Erasing Messages  
If you choose to erase all fax messages, the machine will print any  
previously unprinted fax messages before erasing them from memory.  
Fax messages cannot be erased individually.  
You can erase voice messages and memos individually, or all at once.  
To erase voice messages individually  
Press Play. The machine beeps and begins message playback. Each  
message is preceded by one long beep, and followed by two short  
beeps.  
1
To erase a specific message, press Erase immediately after the two  
short beeps, or while the message is playing. The screen prompts  
2
ERASE THIS MSG.?  
1.YES 2.NO  
Press 1 to erase the message  
OR—  
3
4
Press 2 to cancel.  
Press Stop to exit.  
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To erase messages all at once  
Press Erase. The screen prompts you to choose what kind of  
messages you want to erase.  
1
ERASE ALL VOICE?  
SELECT { } & SET  
Press Z or X to select erasing all voice messages (ALL VOICE),  
all document messages (ALL DOC.), or all messages—both voice  
and fax—(ALL MSG).  
2
Press Set.  
3
4
Press 1 to erase  
OR—  
Press 2 to cancel.  
Setting the MaximumTime for Incoming  
Messages  
Your machine comes set to receive voice messages up to 35 seconds  
long. You can change this setting to any length from 35 seconds to 60  
seconds, from 20 seconds to 60 seconds (for Ireland), in 5-second  
increments. This setting also applies to Personal Mailbox ICM and  
Memo.  
Press Menu, 8, 4. The screen prompts you to select a maximum time.  
1
MESSAGE 35 SEC  
SELECT { } & SET  
Press Z or X to select the maximum time setting for incoming  
messages.  
2
Press Set when the screen displays your setting.  
Press Stop to exit.  
3
4
Setting theToll Saver  
When you set the Toll Saver feature, the machine answers after 4 rings if  
you don’t have messages, and after 2 rings if you do have messages. This  
way, when you call the machine, if it rings 3 times, you know you have  
no messages, and can hang up, avoiding any toll charge.  
See  
“Ring Delay”  
chap. 2  
When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver  
must be off for the machine to operate using your Ring Delay setting.  
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C H A P T E R T E N  
96  
Press Menu, 2, 1.  
1
2
3
4
5
6
Press Z or X to select TOLL SAVER (or RING DELAY).  
Press Set when the screen displays your selection.  
Press Z or X to select ON (or OFF).  
Press Set.  
Press Stop to exit.  
ICM Recording Monitor  
This feature lets you turn OFF (or ON) the speaker volume for voice  
messages. When you turn the monitor OFF, you will not hear messages  
as they come in.  
Press Menu, 8, 5.  
1
2
3
4
Use Z or X to select OFF (or ON).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
Recording a Memo  
A memo is stored and played as a voice message.  
Press Record.  
1
2
When the display prompts you to pick up the handset, speak into the  
handset to record your memo. Your recording can be as long as the  
Incoming Message Maximum Time (Menu, 8, 4).  
Press Stop or replace the handset when you’re finished.  
3
Recording a Conversation  
You can record a telephone conversation by pressing Record during the  
conversation. Your recording can be as long as the Incoming Message  
Maximum Time. You and the other party will hear a beep every 15  
seconds while recording. You cannot record a conversation using the  
Speakerphone.  
Fax Forwarding/Paging  
When Paging is set to ON, your machine dials the pager number you  
have programmed and, when connected, plays the Paging OGM message  
you have recorded for 60 seconds. This activates your pager and let you  
know you have a fax or voice message in the Message Manager memory.  
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When Fax Forwarding is set to ON, your machine dials the fax machine  
phone number you’ve programmed, and forwards any faxes you’ve  
received.  
You cannot use Paging and Fax Forwarding at the same time.  
Programming a Fax Forwarding Number  
Press Menu, 8, 6.  
1
2
Press Z or X until the screen displays  
FAX FORWARD  
Press Set. The screen prompts you to enter the number of the fax  
machine where faxes will be forwarded.  
3
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
Press Set.  
4
5
6
Press Stop to exit.  
You can change a Fax Forwarding number remotely.  
Recording the Paging Outgoing Message (OGM)  
Before paging can work, you should first record the Paging OGM.  
Press Menu, 8, 3. The screen prompts you to choose an OGM.  
1
TAD MESSAGE  
SELECT { } & SET  
Press Z or X to reach  
2
PAGING MSG.  
Press Set.  
3
4
5
6
Press Record, then pick up the handset to record a message.  
Press Stop. The Message Manager plays your OGM.  
Press Stop.  
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C H A P T E R T E N  
98  
Programming the Paging Number  
Press Menu, 8, 6.  
1
2
Press Z or X until the screen displays  
PAGING  
Press Set. The screen prompts you to enter your pager number.  
3
PAG#:  
ENTER & SET  
Enter your paging number up to 20 digits. This is the telephone  
number which your machine must call.  
4
Press Set.  
5
6
Press Stop to exit.  
You cannot change a Paging number remotely.  
Remote Retrieval  
This section is for the FAX-930 and FAX-940 E-mail. (If you have the  
FAX-920 or MFC-925, please see chapter 9 for your remote fax options.)  
You can call your machine from any touch tone phone (or remote Group  
3 fax machine set for tone) and use a Remote Access Code and other  
button presses to retrieve voice (and fax) messages. You can also  
program and change some settings for your Message Manager.  
Using the Remote Access Code  
Dial your machine phone number from a touch tone phone.  
1
When your machine answers and beeps, immediately enter your  
Remote Access Code.  
2
The machine signals the kinds of messages received:  
3
1 long beep—Fax message(s)  
2 long beeps—Voice message(s)  
3 long beeps—Fax and Voice message(s)  
No beeps—no messages  
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The machine then prompts you with two short beeps to enter a  
4
command. If you wait longer than 30 seconds to enter a command, the  
machine hangs up. If you enter an invalid command, the machine  
beeps three times.  
Press 9 0 to reset the machine when you finish.  
5
Hang up.  
6
If your fax machine is set to MANUAL mode, you can access the  
Message Manager remotely by phoning your machine and letting it ring  
for about 100 seconds. Your fax machine will answer the phone after 100  
seconds of ringing, and you then have 30 seconds to enter your Remote  
Access Code.  
Changing the Remote Access Code  
Enter your Remote Access Code when the machine picks up your call, so  
you can access features remotely. The access code is preset to 159 , but  
you can change this.  
Press Menu, 8, 7.  
1
2
Enter a three-digit number from 000 to 900. The cannot be  
changed. Do not use the same digits that appear in your Remote  
Activation or Deactivation Code or Personal Mailbox Codes.  
Press Set  
3
4
Press Stop to exit.  
When you call your machine and enter the Remote Access Code, you  
must press the fourth digit (three-digit number plus ).  
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C H A P T E R T E N  
100  
Remote Control Commands  
Follow the commands below to access features remotely. When you call  
the fax machine and enter your Remote Access Code (159 ), the system  
will signal you with two short beeps to enter a remote control command.  
Remote control commands  
Detail Operation  
91 Playing voice messages  
After one long beep, the machine plays ICM and Memo.  
1 Z (Skip back)  
Press 1 while listening to an ICM or Memo to play it again. If you press  
1 before a message, you will hear the previous message.  
2 X (Skip next)  
9 STOP Playing  
While playing ICM and Memo, you can skip to next message.  
Stop playing the ICM and Memo.  
92 Record Memo  
After one long beep, you can record a memo. You can stop recording by  
pressing 9.  
93 Erase all ICM & Memo  
If you hear one long beep, the erase is accepted. If you hear three short  
beeps, you cannot erase because all voice messages have not been  
played, or there is no voice message to erase.  
*This code erases all recorded messages, not one at a time.  
94 Play and Record OGMin  
memory  
1 Play  
1 TAD MSG  
2 F/T MSG  
The machine plays the selected OGM. You can stop playing OGMs by  
pressing 9.  
3 PAGING MSG  
1 TAD MSG  
2 F/T MSG  
After one long beep, you can record the selected OGM. You will hear the  
message played once. You can stop recording the message by pressing 9.  
2 Record  
3 PAGING MSG  
95 Changing Fax Forwarding/ If you hear one long beep, the change is accepted. If you hear three short  
Paging setting  
beeps, you cannot change it because the conditions have not been met  
(Example: registering paging number).  
1 OFF  
You can register your fax forwarding number by using  
4. FAX FWD NO (See “Changing Fax Forwarding Number” in this  
chapter). Once you have registered the number, the machine will  
automatically turn to “FAX FWD:ON” mode. Then retrieve a Memory  
Status List by entering 9 6 1 to make sure that the Fax Forwarding  
number you registered is correct in the List.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD NO.  
96 Retrieve Fax  
Enter the number of a remote fax machine to receive a report or stored  
fax messages. (See “Retrieving the Memory Status List” and “Retrieving  
Fax Messages”.)  
1 Memory Status List  
2 Retrieve all FAX  
3 Erase FAX in the  
memory  
If you hear one long beep, you can erase the fax message from the  
memory.  
97 Check the receiving status  
You can check whether your fax machine has received any Document or  
Voice messages. If yes, you will hear one long beep. If no, you will hear  
three short beeps.  
1 Document  
2 Voice  
If you hear one long beep, you can change the answer mode. If you hear  
three short beeps, you cannot change it. (Example: There is no TAD  
MSG when you want to change to TAD mode.)  
98 Change Answer Mode  
1 TAD  
2 F/T  
3 FAX  
90 Exit  
After a long beep, you can exit remote control.  
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M E S S A G E M A N A G E R ( O N L Y F O R F A X - 9 3 0 / 9 4 0 E - M A I L )  
101  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to  
see if you have any fax messages.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want the Memory Status List forwarded, and  
then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List to the fax machine that you are  
calling from.  
Retrieving Fax Messages  
Dial your fax machine’s number.  
1
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
2
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
3
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want your fax messages forwarded, and then  
4
press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. The fax machine  
that you are calling from prints your fax messages.  
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C H A P T E R T E N  
102  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax machine’s number.  
1
2
When you hear the beep, immediately enter your Remote Access  
Code (1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 5 4.  
3
4
Enter the new number of the remote fax machine where you want  
your fax messages forwarded, and then press # #.  
You cannot use and # as dial numbers. However, if you want to  
store a pause, press #. Also, if your fax machine is connected to a  
PABX, you can press # first before the fax machine’s number. The #  
works as well as R key.  
To retrieve the Memory Status List, when you hear two short beeps,  
use the dial pad to press 9 6 1.  
5
6
7
Use the dial pad to enter the number of the remote fax machine (up  
to 20 digits), and then press # #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List showing the new forwarding  
number to the fax machine that you are calling from.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
There are some fax machines which, having completely received the  
MEMORY STATUS LIST from your machine, will give an audible  
“HANDSET UP” or similar alarm, if you keep the line held in readiness  
for the next command.  
In such cases, it may be possible to clear the alarm and enter the next  
command (e.g. “962” for the RETRIEVE), by pressing the Stop once or  
twice on the receiving machine during the alarm beeping time. If this  
doesn’t work, simply replace the handset, pause, and redial the call,  
using then the “962” command after your machine answers and accepts  
your remote access code.  
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103  
C H A P T E R E L E V E N  
Message  
Manager Plus  
(Only for FAX-930)  
11  
Message Manager Plus  
Message Manager Plus works as an additional enhancement of Message  
Manager and provides you with Personal Mailbox and Voice-on-  
Demand. Up to five Personal Mailboxes are available. Voice-on-Demand  
stores voice information massages for someone calling you. These  
memory boxes allow you to store voice messages that provide callers  
with more information automatically and effectively, so you don’t have  
to answer the call yourself.  
Start with a Plan  
Before you can record your outgoing messages (OGMs), you need a  
plan. Decide what you will store in each Voice Information memory box  
such as directions to your home or business, and the number you will  
give it. Choose who will have a personal mailbox. Tell each person with  
a personal mailbox to prepare to record an OGM and choose a four-digit  
password.  
Prepare one 2nd Level OGM that identifies the type of information in  
each Voice Information memory box number and another 2nd Level  
OGM that identifies the name and box number of each person with a  
Personal Mailbox.  
Finally, prepare a 1st Level OGM that identifies your company (or  
family) and directs callers to either Voice-on-Demand (Voice  
Information) or Personal Mailbox. Also explain they can just leave a  
general voice message or send a general fax after the beep.  
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C H A P T E R E L E V E N  
104  
Setting Up Message Manager Plus  
You must set up Message Manager Plus in the following order: However,  
if you are using only Voice Information, follow steps 1, 3, 5, 6 and 7. If  
you are using only Personal Mailbox, follow steps 2, 4, 5, 6 and 7.  
Record Voice-on-Demand information messages. (Menu, 9, 4)  
1
2
Record Outgoing Message (OGM) and Password for each Personal  
Mailbox. (Menu, 9, 3)  
Record 2nd Level Outgoing Message (OGM) for Voice Information.  
(Menu, 9, 2)  
3
4
Record 2nd Level Outgoing Message (OGM) for Personal Mailbox.  
(Menu, 9, 2)  
Record 1st Level Outgoing Message (OGM). (Menu, 9, 2)  
Turn Message Manager Plus ON. (Menu, 9, 1)  
Activate Message Manager Mode (TAD Mode).  
5
6
7
Voice  
Recording,  
Playing and  
Erasing Voice  
Information  
is included in  
this section.  
The Voice-on-Demand feature allows you to store voice messages into  
the memory boxes. You can use the memory boxes to provide callers  
with more information automatically and effectively, without answering  
the call yourself.  
RecordingVoice Information in Memory Box  
Press Menu, 9, 4. The screen prompts you to enter a Voice Memory  
Box number.  
1
VOICE NO.:_  
See  
“Setting  
Maximum  
Time for  
Incoming  
Messages  
Time”  
Enter a memory box number (01-50).  
2
3
Press Set. The screen prompts  
REC/ERASE/PLAY?  
Press Record, then pick up the handset. Record a message up to the  
Incoming Maximum Message Time you’ve set.  
4
chap. 10  
Replace the handset. The machine plays back your message.  
To leave another message, Start at Step 3.  
Press Stop to exit.  
5
6
7
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M E S S A G E M A N A G E R P L U S ( O N L Y F O R F A X - 9 3 0 )  
105  
PlayingVoice Information in Memory Box  
Press Menu, 9, 4. The screen prompts you to enter a Voice Memory  
Box number.  
1
VOICE NO.:_  
Enter a memory box number (01-50).  
2
3
Press Set. The screen prompts  
REC/ERASE/PLAY?  
Press Play. The machine plays the message stored in the selected  
4
5
memory box. Adjust volume by pressing Volume  
or  
.
Press Stop to exit.  
ErasingVoice Information in Memory Box  
Press Menu, 9, 4. The screen prompts you to enter a Voice Memory  
Box number.  
1
VOICE NO.:_  
Enter a memory box number (01-50).  
2
3
Press Set. The screen prompts  
REC/ERASE/PLAY?  
Press Erase, 1 to erase the voice message stored in the selected  
memory box.  
4
5
Press Stop to exit.  
Personal Mailbox  
Recording,  
Playing and  
Erasing  
Callers can enter a confidential fax or voice message into one of five  
personal mailboxes. Each mailbox is accessed by a pre-determined  
password, to help protect the privacy of multiple fax machine users. The  
same password is necessary to retrieve these messages remotely.  
Personal  
Mailbox  
OGMs is  
included in  
this section.  
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C H A P T E R E L E V E N  
106  
Recording Personal Mailbox OGM/Password  
Press Menu, 9, 3. The screen prompts you to select a mailbox  
number.  
1
BOX NO.:01  
SELECT { } & SET  
Press Z or X to display your selected mailbox number.  
2
3
Press Set when the screen displays the selected mailbox. The screen  
then prompts you to enter a 4-digit password.  
PASSWORD:XXXX  
Enter the 4-digit code you want to use as your password.  
Press Set.  
4
5
6
7
Press Record, then pick up the handset.  
Record an OGM (no longer than 20 seconds) that informs users they  
can send a fax or voice message.  
Replace the handset. The machine plays back your OGM.  
8
9
Press Stop to exit.  
Playing Incoming Messages and Memos in  
Your Personal Mailbox  
The screen displays whether it has received any messages. If any  
mailboxes contain messages, the screen will alternately display the  
numbers of those mailboxes, with how many VOICE and DOCUMENT  
messages the Message Manager has stored.  
To listen to voice messages and memos that have been left in your  
mailbox, or to print faxes from your mailbox, you will need your 4-digit  
password.  
Press Play, while holding down Shift.  
1
2
3
Press Z or X to display the mailbox number you want to select.  
Press Set. The screen then prompts you to enter your 4-digit  
password.  
Enter your password.  
4
5
Press Set. The machine plays back voice incoming messages and  
memos stored in the mailbox, then prints faxes stored in the mailbox.  
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M E S S A G E M A N A G E R P L U S ( O N L Y F O R F A X - 9 3 0 )  
107  
Erasing Incoming Messages and Memos from  
Your Personal Mailbox  
You can erase voice incoming messages and memos individually or all at  
once. You cannot erase fax incoming messages individually.  
To erase an individual message  
Press Play, while holding down Shift.  
1
Press Z or X to display the number you want to select.  
2
3
Press Set. The screen then prompts you to enter your 4-digit  
password.  
Enter your password.  
4
5
Press Set. The machine begins to play back messages. Each message  
is preceded by one long beep and followed by two short beeps.  
Press Erase immediately after the two short beeps, or while a  
message is playing to erase it. The screen prompts  
6
7
ERASE THIS MSG.?  
1.YES 2.NO  
Press 1 to clear  
––OR––  
Press 2 to exit without erasing.  
To erase all messages  
Press Erase, while holding down Shift.  
1
2
3
Press Z or X to display your selected mailbox number.  
Press Set. The screen then prompts you to enter your 4-digit  
password.  
Enter your password.  
4
5
6
Press Set.  
Press Z or X to select VOICE (erase all voice messages), DOC  
(erase all fax messages), or MSG (erase all messages).  
If the fax messages in memory have not been printed before, they  
will be printed, and then erased.  
Press Set when the screen displays your selection.  
Press 1 to erase  
7
8
––OR––  
Press 2 to exit without erasing.  
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C H A P T E R E L E V E N  
108  
Recording a Memo in a Personal Mailbox  
While holding down Shift, press Record.  
1
2
Press Z or X to display the mailbox number you want to select.  
Press Set.  
Pick up handset and record your memo (no longer than the Incoming  
Messages Maximum Time).  
3
4
Replace the handset or press Stop.  
Remote Retrieval of Incoming Messages and  
Memos fromYour Personal Mailbox  
Dial your machine number from a touch tone phone.  
1
During the Message Manager Plus OGM (1st Level), immediately  
enter 0 1 to access Personal Mailbox.  
2
When you hear the 2nd Level OGM, enter your Personal Mailbox  
number (0 1 – 0 5 ).  
3
See  
“Recording  
Personal  
Mailbox  
OGM/  
When you hear your Personal Mailbox OGM, enter your 4-digit  
4
password. If there are no messages, the line will disconnect. If there  
are messages, you will hear the voice messages begin to play. Press 1  
to replay a message while it is playing. Press 2 to skip a message.  
Press 9 to stop message playback. Press 3 to erase all messages.  
Password”  
in this  
Replace the handset.  
5
chapter  
Recording the Second Level OGM  
After callers have pressed 0 1 for Personal Mailbox, or 0 2 for  
Voice-on-Demand, they will need to hear more instructions from you in  
the 2nd Level OGM. Make sure you tell callers the memory box numbers  
of specific voice messages (2 3 , 2 4 , 2 5 , etc.) and the names and  
mailbox numbers (0 1 – 0 5 ) for personal mailboxes.  
Recording,  
Playing and  
Erasing  
Second Level  
OGMs is  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
Use Z or X to display MAILBOX or VOICE ON DEMAND.  
Press Set. The screen prompts  
1
2
3
included in  
this section.  
REC/ERASE/PLAY?  
Press Record, then pick up the handset. Record a message no longer  
than 50 seconds.  
4
Hang up. The machine plays back the selected second level OGM.  
5
6
Press Stop to exit.  
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M E S S A G E M A N A G E R P L U S ( O N L Y F O R F A X - 9 3 0 )  
109  
Playing the Second Level OGM  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
Use Z or X to display MAILBOX or VOICE ON DEMAND.  
Press Set. The screen prompts  
1
2
3
REC/ERASE/PLAY?  
Press Play. Adjust the volume by pressing  
Press Stop to exit.  
or  
.
4
5
Erasing the Second Level OGM  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
Use Z or X to display MAILBOX or VOICE ON DEMAND.  
Press Set. The screen prompts  
1
2
3
REC/ERASE/PLAY?  
Press Erase, 1.  
4
5
Press Stop to exit.  
Recording First Level OGM  
This is the announcement all callers will hear. In this announcement, you  
need to tell callers how to select the option for Personal Mailbox (press 0  
) or Voice-on-Demand (press 0 2 ). This outgoing message should  
1
also tell callers that after the beep they can leave a voice message, or they  
can send a fax.  
Recording,  
Playing and  
Erasing First  
Level OGMs  
is included in  
this section.  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
1
MSG MGR PLUS  
SELECT { } & SET  
Use Z or X to display MSG MGR PLUS.  
Press Set. The screen prompts  
2
3
REC/ERASE/PLAY?  
Press Record, then pick up the handset. Record a message no longer  
than 50 seconds.  
4
Hang up. The machine plays back the first level OGM.  
5
6
Press Stop to exit.  
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C H A P T E R E L E V E N  
110  
Playing the First Level OGM  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
Use Z or X to display MSG MGR PLUS.  
Press Set. The screen prompts  
1
2
3
REC/ERASE/PLAY?  
Press Play. Adjust the volume by pressing  
Press Stop to exit.  
or  
.
4
5
Erasing the First Level OGM  
Press Menu, 9, 2. The screen prompts you to select an OGM.  
Use Z or X to display MSG MGR PLUS.  
Press Set. The screen prompts  
1
2
3
REC/ERASE/PLAY?  
Press Erase, 1.  
4
5
Press Stop to exit.  
Turning On Message Manager Plus  
This is the final step to turn on Message Manager Plus. You must have  
already stored information in Personal Mailboxes, or in Voice-on-  
Demand memory boxes. You must have recorded a 1st Level and a 2nd  
Level OGM.  
Press Menu, 9, 1.  
1
2
3
4
5
The screen prompts you to select ON or OFF.  
Use Z or X to select ON (or OFF).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
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111  
C H A P T E R T W E L V E  
Printing  
Reports  
12  
FAX/MFC Settings and Journal  
You can print the following lists and reports:  
1.XMIT REPORT  
Choose if Transmission Verification  
Report is printed after all Faxes  
sent.  
2.JOURNAL  
Journal lists information about the  
last 30 incoming and outgoing  
faxes. TX means Transmit; RX  
means Receive.  
3.QUICK-DIAL  
Lists names and numbers stored in  
One Touch and Super Tel-Index  
memory, in numerical order.  
4.SYSTEM SETUP  
Lists settings for INITIAL SETUP,  
SETUP RECEIVE, REMOTE  
FAX OPT, SETUP TAD and  
SETUP MM PLUS.  
5.MEMORY STATUS  
Lists summary information and  
amount of occupied memory.  
To Print a Report  
Press Menu, 7.  
1
2
Enter the number (see list above) of the report you want to print. For  
example, press 4 to print the SYSTEM SETUP.  
Press Start.  
3
4
Press Stop to exit.  
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C H A P T E R T W E L V E  
112  
TransmissionVerification (Xmit) Report  
You can use the Xmit Report as proof that you sent a fax. This report  
lists the name or fax number of the receiving party, the time and date of  
transmission, and if the transmission was successful.  
When the feature is OFF, the report is printed automatically only if  
there’s an error during transmission. If the report indicates ERROR, send  
the document again. If the report indicates you should check the  
readability of certain pages, resend those pages.  
When the feature is ON, the report is printed with every fax you send.  
Press Menu, 7, 1.  
1
2
3
4
Press Z or X to select ON or OFF.  
Press Set.  
Press Stop to exit.  
When the machine is idle, you can print the Transmission Verification  
Report by pressing Verify/Mute when you wish to confirm the last  
transmission was successful or not.  
Journal Period  
You can set the machine to print activity reports at specific intervals (1,  
3, 6, 12, 24 hours, 2, 4 or 7 days). If you set the interval to OFF, you can  
print the report by following the steps in the previous section.  
Press Menu, 7, 2.  
1
2
Press Z or X to display:  
JOURNAL PERIOD  
Press Set.  
3
4
Press Z or X to choose your setting. If you choose 7 days, the  
screen prompts you to choose a day at which to begin the 7-day  
countdown.  
When the screen displays the setting you want, press Set.  
5
6
Enter the time to begin printing, in 24-hour format. (For example,  
enter 19:45 for 7:45 PM).  
Press Set.  
7
8
Press Stop to exit.  
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113  
C H A P T E R T H I R T E E N  
13  
Important Safety Instructions  
Read all of these instructions.  
1
Save them for later reference.  
2
Follow all warnings and instructions marked on the product.  
3
Unplug this product from the wall outlet before cleaning. Do not use  
liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4
Do not use this product near water.  
5
Do not place this product on an unstable cart, stand, or table. The  
product may fall, causing serious damage to the product.  
6
Slots and openings in the cabinet and the back or bottom are  
7
provided for ventilation; to ensure reliable operation of the product  
and to protect it from overheating, these openings must not be  
blocked or covered. The openings should never be blocked by  
placing the product on a bed, sofa, rug, or other similar surface. This  
product should never be placed near or over a radiator or heater. This  
product should never be placed in a built-in installation unless proper  
ventilation is provided.  
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
8
available, consult with your dealer or local power company.  
This product is equipped with a 3-wire earthed plug. This plug will  
9
fit into only an earthed socket. This is a safety feature. If you are  
unable to insert the plug into the outlet, contact your electrician to  
replace your obsolete socket. Do not defeat the purpose of an earthed  
plug.  
Do not allow anything to rest on the power cord. Do not place this  
product where people can walk on the cord.  
10  
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C H A P T E R T H I R T E E N  
114  
If an extension cord is used with this product, make sure that the  
11  
12  
total ampere ratings on the products plugged into the extension cord  
do not exceed the extension cord ampere rating. Also, make sure that  
the total of all products plugged into the wall or floor socket does not  
exceed the socket rating.  
Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received faxes.  
Do not touch a document during printing.  
13  
14  
Never push objects of any kind into this product through cabinet  
slots, since they may touch dangerous voltage points or short out  
parts resulting in a risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
Do not attempt to service this product yourself, as opening or  
removing covers may expose you to dangerous voltage points and/or  
other risks. Refer all servicing to service personnel.  
15  
16  
This product has no mains ON/OFF switch. It is therefore highly  
important that access to the mains plug and the mains socket to  
which the plug is connected, is never obstructed, in case for some  
reason the mains power to the machine must be quickly  
disconnected.  
Unplug this product from the mains power and telephone line  
sockets, and refer servicing to qualified Service Personnel under the  
following conditions:  
17  
A When the power cord is damaged or frayed.  
B If liquid has been spilled into the product.  
C If the product has been exposed to rain or water.  
D If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment of  
other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to  
normal operation.  
E If the product has been dropped or the cabinet has been damaged.  
F If the product exhibits a distinct change in performance,  
indicating a need for service.  
To protect your product against power surges, we recommend the use  
of a power protection device (Surge Protector).  
18  
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I M P O R T A N T I N F O R M A T I O N  
115  
BABT Approval  
(For FAX-930/940 E-mail/MFC-925 Only)  
This apparatus has been approved by the British Approvals Board for  
Telecommunications, for use of the following facilities:  
INTEGRAL MODEM IN GROUP 3 FACSIMILE  
LOUDSPEAKING FACILITY (CALL PROGRESS MONITOR)  
STORAGE OF TELEPHONE NUMBERS FOR RETRIEVAL BY  
PREDETERMINED CODE  
CONNECTION TO AN APPROVED PBX (PRIVATE BRANCH  
EXCHANGE)  
OPERATION IN THE ABSENCE OF PROCEED INDICATION  
AUTOMATIC STORAGE OF THE LAST NUMBER REDIALLED  
SERIES CONNECTION FACILITY  
Any other usage will invalidate the approval of the apparatus, if as a  
result it then ceases to comply with the standards against which approval  
was granted.  
The machine is approved for connection to a single exclusive direct  
exchange line provided by BT, Kingston-upon-Hull Telecommunications  
and CATV, and to approved Private Automatic Branch Exchanges  
(PABXs).  
The connection to the BT network must not be hard-wired.  
This equipment is NOT approved for connection to the following:  
1 + 1 Carrier Systems;  
Leased Lines;  
Shared Service (“Party”) Lines;  
As an extension to a Payphone;  
Calls to the emergency services (999) DO NOT remain enabled on  
the handset in the absence of mains power.  
Stored telephone numbers are retained in the absence of mains power.  
The loudspeaking facility (call progress monitor) will not function unless  
the unit is plugged into the mains and switched on at the power socket of  
the mains switch if applicable.  
This owner’s manual has been provided with your machine to help you  
make use of the functions provided.  
This machine must not be connected in conjunction with parallel  
extension telephones, unless those telephones are connected downstream  
of this machine. This means that the cable to which any extension device  
is connected, should be terminated on a BT modular jack plug type 431A  
which in turn is inserted into the modular socket of the T-shaped line  
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C H A P T E R T H I R T E E N  
116  
cord connector of this machine. If these instructions are not followed,  
the following conditions may occur:  
1. The fax machine inadvertently auto-answers in response to outward  
pulse dialling of an extension telephone.  
2. Fax transmissions can be impaired or will fail entirely.  
3. Remote activation from extension telephones may not work correctly.  
If in doubt about any aspect of telephone extension cabling, contact BT,  
Kingston upon Hull Telecommunications, your PBX maintainer, your  
CATV company or a reputable telephone cabling company.  
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117  
C H A P T E R F O U R T E E N  
Troubleshooting  
and Maintenance  
14  
Troubleshooting  
Error Messages  
You may occasionally encounter a difficulty with your machine or  
telephone line. If this happens, your machine often identifies the problem  
and displays an error message. The list below explains the most common  
error messages.  
CHECK PAPER  
The paper is jammed in the machine.  
Open the paper cover and remove any paper that is not jammed.  
1
Open the front cover.  
2
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C H A P T E R F O U R T E E N  
118  
Open the top cover by pressing the blue levers on both sides of the  
top cover.  
3
Blue Lever  
Pull the jammed paper gently from the paper feeder toward the back  
of the machine. If the paper remains jammed, then pull it toward the  
front of the machine.  
4
Top Cover  
Front Cover  
Remove the printing cartridge and turn the spool to tighten the  
ribbon.  
5
Install the cartridge.  
Close the top cover.  
Close the front cover.  
Load the paper.  
6
7
8
9
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
119  
CLEAN UP SCANNER  
The scanner is dirty. See “Regular Maintenance” in this chapter.  
COMM.ERROR  
A poor quality phone line resulted in a communications error. Try the  
call again.  
CONNECTION FAIL  
You have requested a polling call from another party, but the other fax  
machine is not in Poll Waiting mode.  
DISCONNECTED  
The other party has disconnected during a call or fax. Try calling the  
other party.  
DOCUMENT JAM  
The documents were not inserted or fed properly, or were too long.  
Open the front cover.  
1
Pull the document toward the front of the machine.  
2
Close the cover and press Stop.  
3
Front Cover  
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C H A P T E R F O U R T E E N  
120  
MACHINE ERROR XX  
and  
PRESS STOP KEY  
Cut the power off. Then contact your Brother dealer for service.  
NO RESPONSE/BUSY  
The number you called does not answer or is busy. You may also have  
reached a number not connected to a fax. Check the number and call  
again.  
NOT ASSIGNED  
You’ve tried accessing a One Touch or Super Tel-Index location with no  
number assigned to it. See chapter 7 for information about storing One  
Touch or Super Tel-Index numbers.  
PRINTER FAULT  
The print head has overheated, Unplug the machine and wait 30 minutes  
for it to cool.  
SCANNER ERROR  
Try cleaning the white tape and the glass strip under the tape. During  
cleaning, we recommend you unplug the power cord. See “Regular  
Maintenance” in this chapter. If you still get a scanner error, contact  
Brother dealer for service.  
TOP COVER OPEN  
The top cover is not completely closed.  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
121  
IfYou Are Having Difficulty withYour Machine  
If you think there is a problem with your machine, make a copy first. If  
the copy looks good, the problem is probably not your machine. Check  
the difficulties below and follow the troubleshooting tips.  
Printing or Receiving Faxes  
Condensed Print and Horizontal Streaks;  
Top and Bottom of Sentences Cut Off  
If your copy looks good, you probably had a bad connection, with  
static or interference on the phone line. Ask the other party to send a  
fax again. If the copy looks bad, clean the scanner area. If there is  
still a problem, call Brother dealer for service.  
Vertical Black LinesWhen Receiving  
The sender’s scanner may be dirty. Ask the sender to make a copy to  
see if the problem is with the sending machine. Try receiving from  
another fax machine. If the problem continues, contact the Brother  
dealer for service.  
Phone Line or Connections  
Fax Machine Does Not AnswerWhen Called  
Make sure the machine is in the correct receiving mode for your  
setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If  
possible, call your machine to hear it answer. If there is still no  
answer, check the telephone line cord connection. Connect a standard  
telephone handset to the machine’s telephone jack. If there is no  
ringing when you call your machine, call your Telephone Company  
to check the line.  
No DialTone on the Handset  
Press Speaker Phone––OR––Lift the handset. If you hear no dial  
tone, check telephone line cord connections at the machine and wall  
jack. Check that the handset is connected to the machine’s handset  
jack. Test the wall jack with another single line telephone. If no dial  
tone on the wall outlet, call your Telephone Company.  
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C H A P T E R F O U R T E E N  
122  
Sending Faxes  
Poor Transmitting Quality  
Try changing your resolution to FINE or SUPERFINE (see “Setup  
Send” of chapter 6). Make a copy to verify the machine’s scanner  
operation.  
Dialling Does Not Work  
Check for a dial tone.  
Change TONE/PULSE setting (see “Initial Setup” of chapter 4).  
Check all line cord connections.  
Check power cord connection.  
Send a manual fax by pressing Speaker Phone––OR––Lifting the  
handset, and dialling the number. Wait to hear fax receiving tones  
before pressing Start.  
Vertical Black LinesWhen Sending  
Use your machine to make a copy. If the copy shows the same  
problem, the scanner area is dirty. Lift the front cover and check the  
document path. Clean the scanner’s white pressure tape and the glass  
strip under the tape using isopropyl alcohol and a line-free cloth.  
Handling Incoming Calls  
See  
“For F/T  
(Fax/Tel)  
F/T Pseudo-Ring in F/T Mode  
The machine knows the incoming call is not a fax so it is signalling  
you to answer the telephone call. Pick up the machine’s handset or  
answer from an extension phone and press your machine’s Remote  
Deactivation Code (default setting is #51).  
Mode Only”  
chap. 5  
Transferring a Call to the Machine  
If you have answered the machine’s handset, press Start, and hang  
up immediately.  
If you answered at an extension phone, press your three-digit Remote  
Activation Code (the factory setting is 51). When your machine  
answers, hang up.  
Fax Machine “HearsVoice as CNG Tone  
If your machine is set to Fax Detect ON, and it answers voice calls  
by trying to receive a fax, try turning Fax Detect to OFF.  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
123  
TransmissionVerification Report Prints  
“RESULT:ERROR”  
There is probably temporary noise or static on the phone line. Try  
sending the fax again. If the problem continues, call the Telephone  
Company to check your phone line.  
Packing and Shipping the Machine  
Whenever you transport the machine, use the packing materials that  
came with your machine. If you do not pack the machine correctly, you  
could void your warranty.  
Unplug the machine from the AC outlet.  
1
2
Remove the paper wire extension, paper support, document support,  
and handset, and pack them.  
Wrap the machine in the plastic bag and place it in the original  
carton with the original packing material.  
3
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C H A P T E R F O U R T E E N  
124  
Place additional parts (such as cords and telephone line) and  
documents (such as your manual) into the carton.  
4
*(Only for MFC-925)  
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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
125  
Close the carton.  
5
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C H A P T E R F O U R T E E N  
126  
Regular Maintenance  
Cleaning the Scanner  
Clean the white tape and the glass strip under the tape with isopropyl  
alcohol on a lint-free cloth. Be careful not to bend the spring plate or  
drop anything into the machine. Before cleaning, unplug the power cord  
for safety.  
White Tape  
Glass Strip  
Spring Plate  
Cleaning the Print Head  
To clean the machine print head, wipe the metal part and plastic part with  
a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.  
Before cleaning, unplug the power cord for safety.  
Plastic  
Part  
Metal Part  
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127  
C H A P T E R F I F T E E N  
Specifications  
15  
Type  
Desktop facsimile transceiver  
ITU-T Group 3  
Compatibility  
Codingsystem  
Modemspeed  
Modified Huffman (MH)  
14400/12000/9600/7200/4800/2400; Automatic Fallback  
(FAX-930 and FAX-940 E-mail)  
9600/7200/4800/2400; Automatic Fallback (FAX-920 and  
MFC-925)  
Documentinputwidth  
Scanning/Printingwidth  
Papercassette  
Printer type  
148 mm to 216 mm  
208 mm  
100 Sheets (85 g/m2)  
Line Thermal with Ribbon  
64 levels (Dithered)  
Greyscale  
Display  
LCD, 16 characters  
Pollingtypes  
Standard, Secure, Delayed, Sequential  
Automatic/Light/Dark (manual setting)  
• Horizontal 8 dot/mm  
Contrastcontr ol  
Resolution  
Vertical Standard––3.85 line/mm  
Fine, Photo––7.7 line/mm  
Superfine, Photo (copy)––15.4 line/mm  
Memorycapacity  
One Touc h dial  
Super Tel-Inde x  
512 KB (up to 20 pages*)  
16 stations  
32 stations  
* “Pages” refers to the “Brother Standard Chart No.1” (a typical A4 business letter, Standard  
resolution).  
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C H A P T E R F I F T E E N  
128  
Automaticredial  
Speakertype  
4 times at 2 minute intervals  
3 times at 2 minute intervals (Only for Ireland)  
Full Duplex, Digital (FAX-930, FAX-940 E-mail)  
Monitor (FAX-920, MFC-925)  
1, 2, 3 or 4 rings  
Autoans wer  
2, 3 or 4 rings (Only for Ireland)  
Public switched telephone network  
5 – 35°C  
Comm unicationsour ce  
Operatingen vironment  
Powersour ce  
220 – 240 V AC 50/60 Hz  
Powerconsumption  
Dimensions  
Standby: under 5 watts –– Peak: under 170 watts  
307 x 341 x 182 (mm)  
Weight  
4.3 kg  
Specifications are subject to change for improvement without prior notice.  
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129  
Glossary  
ADF (Automatic Document Feed) Refers to the number of pages that  
can be placed in the document feeder and fed one at a time  
automatically.  
automatic fax transmission Sending a fax without picking up the  
handset or pressing Speaker Phone.  
Backup Print Sets your machine to print a copy of faxes that are  
received and stored in memory.  
beeper The sound the keys make when they are pressed, an error occurs  
or a document has been received or transmitted.  
broadcasting The ability to send the same fax message to more than  
one location.  
Call Back Message Allows you to send a fax and then leave a message  
for the other party to call you back.  
Call Reservation Allows you send a fax and then at the end of  
transmission, you can talk with the other party.  
Caller ID A service purchased from the Telephone Company that lets  
you see the number (or name) of the party calling you.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that they are a  
from fax machine.  
communication error (or Comm. Error) An error during fax sending  
or receiving, usually caused by line noise or static.  
Contrast Setting to compensate for dark or light documents, by  
lightening dark documents or darkening light documents.  
Cover Page Prints a page at the other party’s machine, that contains the  
sender and recipient’s name and fax number, number of pages and  
comment. You can generate an electronic cover page at the other end  
with pre-programmed information from memory or you can print a  
sample cover page to fax with your document.  
Delayed Transmission Sends your fax at a later time that day.  
ECM (Error Correction Mode) Detects errors during fax transmission  
and resends the page(s) of the document that had an error.  
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G L O S S A R Y  
130  
F/T Ring Time The length of time the machine rings (when the answer  
mode setting is FAX/TEL) to notify you to pick up a voice call that it  
answered.  
Fax Forwarding Sends a fax received in memory to another  
preprogrammed fax number.  
fax tones The signals sent by sending and receiving fax machines while  
communicating information.  
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and  
graphs.  
grey scale The shades of grey available for copying and faxing  
photographs.  
group number A combination of One Touch and/or Super Tel-Index  
numbers that are stored on a One Touch key for Broadcasting.  
ICM (incoming message) A recorded voice message received into an  
external answering machine or the FAX-930/940 E-mail’s digital  
Message Manager.  
Interrupt Temporarily puts a waiting job on hold while you perform  
another operation.  
Journal Lists information about the last 30 incoming and outgoing  
faxes. TX means Transmit. RX means Receive.  
Journal Period The preprogrammed time period between automatically  
printed Journal Reports. You can print Journal on demand without  
interrupting this cycle.  
LCD (Liquid crystal display) The display screen on the machine that  
shows interactive messages during On-Screen Programming and  
defaults to the date and time when the machine is idle.  
manual fax When you press Speaker Phone––OR––lift the handset  
so you can hear the receiving fax machine answer before you press  
Start to begin transmission.  
Memory Status List Shows how much memory is being used, how  
much is left, and the type of messages in memory.  
memory usage Instructs the machine how to allocate the memory.  
Message Manager The Message Manager is an electronic messaging  
facility for faxes and voice mail. Callers can send you faxes or leave  
voice messages for you, and you can retrieve these from a remote  
location.  
Next Fax Reservation Accepts the next document in the document  
feeder for transmission while the machine is still receiving.  
OGM (Outgoing Message) The message callers hear when you call  
your Message Manager or external answering machine.  
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G L O S S A R Y  
131  
Out of Paper Reception Receives faxes into the machine’s memory  
when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Paging Feature enables your fax unit to call your pager when a fax and/  
or a voice message is received into its memory.  
Pause Allows you to place a 3.5 second delay in the dialling sequence  
stored on One Touch and Super Tel-Index numbers.  
Personal Mailbox Callers can send a confidential fax or leave a private  
voice message in one of five personal mailboxes. The fax machine  
user must enter a password to access his or her personal mailbox,  
thus preventing other users of the machine from gaining access to  
these faxes or voice messages.  
Photo Mode A resolution setting that uses varying shades of grey for  
the best representation of photographs.  
polling The process of a fax machine calling another fax machine to  
retrieve waiting fax messages.  
print reduction reduces the size of incoming faxes.  
Pulse A form of dialling on a telephone line.  
Quick-Dial Keys on the machine control panel where you can store  
numbers for easy dialling. You must use a separate key for each  
number.  
Quick-Dial List A listing of names and numbers stored in One Touch  
and Super Tel-Index memory, in numerical order.  
remote access The ability to access your Message Manager remotely  
from a touch tone phone.  
remote access code The four-digit code that allows you to call and  
access your Message Manager from a remote location.  
remote activation allows you to transfer a fax call, answered at an  
extension phone, to the machine.  
resolution The number of vertical and horizontal lines per inch. See:  
Standard, Fine, Super Fine, Photo.  
Ring Delay The number of telephone rings before the machine answers  
a call in F/T or FAX ONLY mode.  
scanning The process of sending an electronic image of an original  
paper document into your computer.  
Standard resolution 98 x 203 dpi. It is used for regular size text and  
quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
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G L O S S A R Y  
132  
super fine resolution 392 x 203 dpi. Best for very small print and line  
art.  
System Setup List A printed report that shows the current setting of  
your machine.  
thermal transfer A printing process in which heat transfers carbon ink  
from a ribbon to plain paper.  
Toll Saver A Message Manager setting that allows the machine to  
answer after two ring when a message(s) was received and after four  
rings when there are no messages. The caller can hang up (after two  
rings) without paying for the call if there are no messages to retrieve.  
Tone A form of dialling on the telephone line used for Touch Tone  
telephones.  
transmission The process of sending documents over the phone lines  
from your fax machine to the receiving fax machine.  
Voice On Demand This facility enables you to store a number of  
different information messages for callers. An initial message tells  
callers what is in each Voice On Demand memory box, and prompts  
them to press a key to access the memory box they require.  
Xmit Report (Transmission Report) A listing of each transmission,  
showing caller ID, date, time, and number of pages.  
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133  
Index  
A
Document Size.......................................... 57  
Activation Code ................ 20, 42, 43, 45, 46  
Alternating Displays ................................. 26  
Answer Mode ............................... 19, 39, 40  
Assembly .................................................. 11  
Automatic Document Feeder (ADF) ........ 57  
Automatic Transmission ........................... 58  
E
ECM (Error Correction Mode) ................... 3  
Enlarged Copies........................................ 56  
Entering Text ............................................ 33  
Erasing Messages ......................... 92, 94, 95  
Error Messages ............... 117, 118, 119, 120  
Extension Cord ....................................... 114  
Extension Telephone..................... 18, 42, 45  
External Telephone ............................. 21, 45  
External Telephone Answering Device  
B
Backup printing ........................................ 94  
Beeper ....................................................... 34  
Beeps .................................................. 85, 98  
Broadcasting ....................................... 66, 76  
(TAD) .................................................... 19  
C
F
Call Back Message ................................... 65  
Caller ID ........................... 47, 48, 49, 50, 51  
Call Reservation ................................. 64, 65  
Cancelling a Job ................................. 54, 69  
Cleaning.................................................. 126  
Connecting........................ 15, 16, 19, 20, 21  
Contrast..................................................... 62  
Control Panel .................................. 4, 5, 6, 7  
Copy ......................................................... 55  
Corrections ............................................... 34  
Cover Page .............................. 59, 60, 61, 62  
F/T (Fax/Tel) Mode ...................... 39, 45, 81  
F/T (Fax/Tel) Outgoing Announcement  
(OGM) .................................................. 42  
F/T Pseudo-Ringing.................................. 41  
F/T (Fax/Tel) Ring Time........................... 41  
Fax Detect ................................................. 42  
Fax Forwarding................................... 83, 96  
Fax Only Mode ......................................... 39  
Fax Redial ................................................. 58  
Fax Storage ............................................... 84  
Fax Tones and Handshake .......................... 2  
Fine Resolution......................................... 63  
Flexible Memory Settings ........................ 89  
Function Mode.......................................... 25  
Function Selection Table  
D
Date and Time........................................... 31  
Deactivation Code .............................. 45, 46  
Delayed Polling ........................................ 53  
Delayed Transmission .............................. 65  
Dialling Mode........................................... 31  
Document ................................................. 57  
...................................... 26, 27, 28, 29, 30  
G
Grey Scale............................................... 127  
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I N D E X  
134  
Groups ...................................................... 76  
O
OGM (Outgoing Message)  
H
............ 19, 91, 92, 97, 106, 108, 109, 110  
On-Screen Programming .......................... 25  
One Touch Dialling............................. 71, 80  
Overseas Mode ......................................... 63  
HELP .................................................. 1, 5, 7  
Hold .................................................. 4, 6, 81  
I
ICM Recording Monitor ........................... 96  
Inserting Spaces ........................................ 34  
Installation .................................................. 9  
Interrupting ............................................... 69  
P
Packing and Shipping ............................. 123  
Packing List ................................................ 9  
Paging ....................................................... 96  
Paper Size ................................................. 15  
Password ................................................. 106  
Pause ......................................................... 81  
PABX .................................................. 35, 81  
PC Interface Mode .................................... 55  
Personal Mailbox .................................... 105  
Personal Mailbox Memo ........................ 107  
Personal Mailbox Remote Retrieval ....... 108  
Photo Resolution ...................................... 63  
Playing Messages ............................. 93, 106  
Polling....................................................... 51  
Power ...................... 10, 16, 31, 37, 113, 114  
Printing ....................................... 44, 61, 111  
Program Fax Forward Number ........... 83, 97  
J
Jam.......................................... 117, 118, 119  
Journal .................................................... 111  
Journal Period ......................................... 112  
L
Loading Paper ........................................... 15  
M
Maintenance ........................................... 126  
Manual Dialling ........................................ 79  
Manual Mode............................................ 39  
Manual Transmission................................ 58  
Maximum Message Time ......................... 95  
Memory .............................................. 44, 89  
Memory Status List ................................ 111  
Memory Storage ....................................... 37  
Memory Transmission .............................. 64  
Message Manager Mode........................... 89  
Message Manager Plus ........................... 103  
Message Store........................................... 89  
Multi-Line Connections............................ 17  
Multiple Copies ........................................ 55  
Multiple Resolution .................................. 67  
Multiple Transmission .............................. 70  
Mute.................................................. 4, 6, 81  
Q
Quick-Dial ................................................ 71  
Quick-Dial List ....................................... 111  
R
Recording a Conversation......................... 96  
Recording a Memo ........................... 96, 108  
Recording Monitor ................................... 96  
Recording Paper ....................................... 15  
Redial........................................................ 58  
Reduction............................................ 43, 56  
Reducing Copy ......................................... 56  
Remote Access Code .............. 84, 85, 98, 99  
RemoteActivation .................................... 45  
Remote Code ............................................ 46  
N
Next-Fax Reservation ............................... 66  
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I N D E X  
135  
Remote Commands .......................... 85, 100  
Remote Deactivation ................................ 45  
Remote Retrieval ........................ 85, 98, 108  
Reports.................................................... 111  
Resolution ................................................. 63  
Ring Delay ................................................ 41  
Ring Volume ............................................. 36  
Standard Resolution.................................. 63  
Station ID.................................................. 32  
Super Fine Resolution .............................. 63  
Super Tel-Index .................................. 72, 80  
System Setup List ................................... 111  
T
TAD MESSAGE ....................................... 91  
TAD Mode ................................................ 39  
Telephone Answering Device (TAD) ....... 19  
Temporary Cover Page ............................. 59  
Toll Saver .................................................. 95  
Tone/Pulse ................................................ 31  
Transmission Verification Report ........... 112  
Troubleshooting ...................................... 117  
S
Safety Instructions .................................. 113  
Scroll......................................................... 25  
Sequential Polling..................................... 53  
Setting Up ................................................... 9  
Sort ........................................................... 55  
Speakerphone............................................ 79  
Speaker Volume ........................................ 36  
Special Characters .................................... 34  
Specifications.......................................... 127  
Stack ......................................................... 55  
V
Voice Calls ................................................ 79  
Volume ................................................ 34, 36  
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I N D E X  
136  
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137  
Accessory List  
Model Name  
Description  
PC301  
Printing Cartridge (1 set per box)  
1 re-fill for use in PC301 Printing Cartridge  
2 re-fills for use in PC301 Printing Cartridge  
4 re-fills for use in PC301 Printing Cartridge  
Original Document Catch Tray  
PC300RF  
PC302RF  
PC304RF  
CT-70  
For optimum print quality and product performance within  
published specifications, use only the correct Brother replacement  
ribbon. The use of other ribbons may invalidate your warranty.  
Change Answer Mode  
Press 9 8  
then for TAD, press 1.  
REMOTE CONTROL ACCESS CARD  
Using Remote Access Code  
(For FAX-920  
or MFC-925)  
Fax/Telephone (F/T), press 2.  
Fax, press 3.  
Dial your machine phone number from a  
touch tone phone.  
Enter your Remote Control Access Code  
(159 ) after the beep.  
Your machine signals the kinds of messages  
received:  
1
2
3
Exit Remote Operation  
Press 9 0.  
Change Remote Access Code  
1 long beep — Fax message(s)  
No beeps — no messages  
Press Menu, 8, 3.  
Enter a three-digit number. The cannot be  
changed.  
1
2
(For FAX-930  
or FAX-940  
E-mail)  
After 2 short beeps, enter a command.  
Press 9 0 to reset your machine when you  
finish.  
4
5
Press Set.  
Press Stop to exit.  
3
4
Hang up.  
6
4
1
Check Receiving Status  
Press 9 7  
then for Fax message, press 1.  
Voice message, press 2.  
1 long beep — received messages  
3 short beeps — no messages  
MESSAGE MANAGER  
Retrieve Personal Mailbox  
Messages (For FAX-930 only)  
REMOTE CONTROL ACCESS CARD  
Dial your fax machine number.  
1
2
3
Using Remote Access Code  
During first level OGM, enter 0 1  
.
Dial your fax machine phone number  
from a touch tone phone.  
1
2
3
During second level OGM, enter  
Personal Mailbox number (2-digit  
Change Answer Mode  
Press 9 8  
then for Message Manager (TAD mode),  
press 1.  
Enter your Remote Control Access Code  
(159 ) after the beep.  
number) and press  
.
Enter 4-digit password.  
4
5
The fax machine signals the kinds of  
messages received:  
Press 1 to replay message.  
Press 2 to skip message.  
Fax/Telephone (F/T), press 2.  
Fax Only, press 3.  
1 long beep — Fax message(s)  
2 long beeps — Voice message(s)  
3 long beeps — Fax and Voice message(s)  
No beeps — no messages  
Press 9 to stop message playback.  
Press 3 to erase all messages.  
Exit Remote Operation  
Hang up.  
6
Press 9 0  
.
After 2 short beeps, enter a command.  
4
5
Press 9 0 to reset the machine when you  
finish.  
Hang up.  
6
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5
6
1
A C C E S S O R Y L I S T  
138  
Retrieve a Fax  
Press 9 6  
then to Print a Memory Status List press 1,  
then enter the number of remote fax  
machine, and then # #. After the beep,  
hang up and wait.  
Remote Commands  
Change Fax Forwarding Setting  
Press 9 5  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Program Fax Forward Number press  
4. Enter the new number of the remote  
fax machine where you want your fax  
messages forwarded and then press #  
#. Press 9 6 1 after two short beeps,  
then enter the number of remote fax  
machine, and then # # to retrieve  
Memory Status List.  
Retrieve all faxes press 2, then enter the  
number of remote fax machine, and  
then # #. After the beep, hang up and  
wait.  
Erase all fax messages press 3.  
Check the Receiving Status  
Press 9 7 1.  
Turn Fax Storage on press 6.  
Turn Fax Storage off press 7.  
1 long beep — Fax message(s)  
3 short beeps — no messages  
2
3
Changing Remote Access Code  
Erase All Messages  
Program Fax Forward Number  
press 4. Enter the new number of  
the remote fax machine where  
you want your fax messages  
forwarded and then press # #.  
Press 9 6 1 after two short beeps,  
then enter the number of remote  
fax machine, and then # # to  
retrieve Memory Status List.  
Press 9 3. If you hear three beeps, all  
messages have not yet been heard, and the  
messages will not be erased.  
Press Menu, 8, 7.  
1
2
Enter a three-digit number from 000 to  
999. The cannot be changed.  
Play/Record Outgoing Message  
Press 9 4  
then to Play Message Center OGM press  
1 1.  
Press Set.  
3
4
Press Stop to exit.  
Remote Commands  
Listen to Voice Messages  
Play F/T OGM press 1 2.  
Record new Message Center  
OGM press 2 1, then speak after  
beep. Press 9 to stop.  
Record new F/T OGM press 2 2,  
then speak after beep. Press 9 to  
stop.  
Retrieve a Fax  
Press 9 6  
Press 9 1  
then to Print a Memory Status List press  
1, then enter the number of  
remote fax machine, and then # #.  
After the beep, hang up and wait.  
Retrieve all faxes press 2, then  
enter the number of remote fax  
machine, and then # #. After the  
beep, hang up and wait.  
then to Repeat a message press 1.  
Skip to next message press 2.  
Stop playing the message press 9.  
Record a Memo  
Press 9 2.  
Wait for the beep, then speak.  
then to Stop recording — Press 9.  
Change Paging/Fax Forwarding Setting  
Press 9 5  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Enter Paging press 3.  
Erase all fax messages press 3.  
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2
3
4
Declaration of Conformity  
We Brother International Europe Ltd.  
Brother House,  
1, Tame Street,  
Audenshaw,  
Manchester, M34 5JE  
United Kingdom  
declare that this product is in conformity with the following normative  
documents:  
Safety: EN 60950 : 1993  
EMC: EN55022 1987 Class B  
EN50082-1:1992  
following the provisions of the Low Voltage Directive 73/23/EEC and the  
Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/  
263/EEC and 92/31/EEC)  
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This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support fax machines purchased  
in their own countries.  
*Manufactured by Brother Industries Ltd., whose quality system  
is registered by BSI and JQA.  
UK/S.AF/IRE  
BSI Certificate of registration No. FM27214  
JQA Certificate of registration No. JQA-0367  
UU00790044  
Printed in Japan  
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