ATM/POS Bridge
DVRXEAP01
en Installation Manual
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ATM/POS Bridge
Table of Contents | en
3
Table of Contents
1
Safety
5
1.1
FCC & ICES compliance
7
2
Description
9
9
9
2.1
2.2
Parts List
Supported Protocols
3
System Overview
10
4
Installation
11
11
12
14
4.1
4.2
4.3
Mounting the Bridge
Making Connections to the Bridge
COM Connector Detail
5
Configuration
15
15
15
16
18
18
19
21
23
5.1
Configuring the Bridge for a Network Connection
Using the Bridge Detector Utility
Using the Direct Connection
Configuring Operation via a Network
System Menu
5.1.1
5.1.2
5.2
5.2.1
5.2.2
5.2.3
5.2.4
Network Setup
Terminal
COM Port
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4
en | Table of Contents
ATM/POS Bridge
6
Configuration Using HyperTerminal
24
24
24
26
26
28
29
31
31
32
6.1
Connecting the Bridge
Initiating a HyperTerminal Session
Configuring Bridge Operation via HyperTerminal
Network Setup
6.2
6.3
6.3.1
6.3.2
6.3.3
6.3.4
6.3.5
6.3.6
Communication Channels
Terminal Setup
Simulation Mode
Recording Language
Service Menu
7
8
A
Troubleshooting
33
34
36
Technical Data
Updating Bridge Firmware
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ATM/POS Bridge
Safety | en
5
1
Safety
Type numbers:
DANGER!
High risk: This symbol indicates an imminently hazardous
situation such as “Dangerous Voltage” inside the product.
If not avoided, this will result in an electrical shock, serious
bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation.
If not avoided, this could result in minor or moderate bodily
injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation.
If not avoided, this could result in property damage or risk of
damage to the unit.
Read, follow, and retain all of the following safety instructions.
Heed all warnings on the unit and in the operating instructions
before operation.
1. Clean only with a dry cloth. Do not use liquid cleaners or
aerosol cleaners.
2. Do not install unit near any heat sources such as radiators,
heaters, stoves, or other equipment (including amplifiers)
that produce heat.
3. Do not block any ventilation openings.
4. Do not use the unit near water or expose to rain or
moisture. Never spill liquid of any kind on the unit.
5. Unplug the unit during lightning storms or when unused for
long periods. Take precautions to protect the unit from
power and lightning surges.
6. Adjust only those controls specified in the operating
instructions.
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en | Safety
ATM/POS Bridge
7. Do not overload outlets and extension cords, as this can
cause fire or electrical shock.
8. Protect the plug and power cord from foot traffic or
pinching, at electrical outlets, and at its exit from the unit.
9. Operate the unit only from the type of power source
indicated on the label.
10. Unless qualified, do not attempt to service a damaged unit
yourself. Refer all servicing to qualified service personnel.
11. Use only replacement parts specified by the manufacturer.
12. Install in accordance with the manufacturer's instructions
in accordance with applicable local codes.
13. Use only attachments/accessories specified by the
manufacturer. Equipment change or modification could
void the user's guarantee or authorization agreement.
You can view and print the full version of this Installation
Manual with Adobe Acrobat Reader, both provided on the
enclosed CD-ROM. This user guide is the intellectual property
of Bosch Security Systems; protected by copyright. Contact:
CAUTION!
This unit has a battery inside the enclosure. Risk of explosion if
battery is replaced by incorrect type. Replace only with the
same or equivalent type recommended by the manufacturer.
Refer all servicing to qualified service personnel.
NOTICE!
Batteries must not be disposed of in household waste. Dispose
of batteries only at suitable collection points and, in the case of
lithium batteries, mask the poles. For further information refer
NOTICE!
Bosch has a strong commitment towards the environment. This
unit has been designed to respect the environment as much as
possible.
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ATM/POS Bridge
Safety | en
7
1.1
FCC & ICES compliance
FCC & ICES Information
(U.S.A. and Canadian Models Only)
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
–
–
reorient or relocate the receiving antenna;
increase the separation between the equipment and
receiver;
–
–
connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
consult the dealer or an experienced radio/TV technician
for help.
Intentional or unintentional modifications, not expressly
approved by the party responsible for compliance, shall not be
made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult
the dealer or an experienced radio/television technician for
corrective action.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: How to Identify
and Resolve Radio-TV Interference Problems. This booklet is
available from the U.S. Government Printing Office,
Washington, DC 20402, Stock No. 004-000-00345-4.
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8
en | Safety
ATM/POS Bridge
Informations FCC et ICES
(modèles utilisés aux États-Unis et au Canada uniquement)
Suite à différents tests, cet appareil s'est révélé conforme aux
exigences imposées aux appareils numériques de classe B, en
vertu de la section 15 du règlement de la Commission fédérale
des communications des États-Unis (FCC), et en vertu de la
norme ICES-003 d'Industrie Canada. Ces exigences visent à
fournir une protection raisonnable contre les interférences
nuisibles lorsque l'appareil est utilisé dans le cadre d'une
installation résidentielle. Cet appareil génère, utilise et émet
de l'énergie de radiofréquences et peut, en cas d'installation ou
d'utilisation non conforme aux instructions, engendrer des
interférences nuisibles au niveau des radiocommunications.
Toutefois, rien ne garantit l'absence d'interférences dans une
installation particulière. Il est possible de déterminer la
production d'interférences en mettant l'appareil
successivement hors et sous tension, tout en contrôlant la
réception radio ou télévision. L'utilisateur peut parvenir à
éliminer les interférences éventuelles en prenant une ou
plusieurs des mesures suivantes:
–
Modifier l'orientation ou l'emplacement de l'antenne
réceptrice;
–
–
Éloigner l'appareil du récepteur;
Brancher l'appareil sur une prise située sur un circuit
différent de celui du récepteur;
–
Consulter le revendeur ou un technicien qualifié en radio/
télévision pour obtenir de l'aide.
Toute modification apportée au produit, non expressément
approuvée par la partie responsable de l'appareil, est
strictement interdite. Une telle modification est susceptible
d'entraîner la révocation du droit d'utilisation de l'appareil.
La brochure suivante, publiée par la Commission fédérale des
communications (FCC), peut s'avérer utile : How to Identify and
Resolve Radio-TV Interference Problems (Comment identifier et
résoudre les problèmes d’interférences de radio et de télévision).
Cette brochure est disponible auprès du U.S. Government
Printing Office, Washington, DC 20402, États-Unis, sous la
référence n° 004-000-00345-4.
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ATM/POS Bridge
Description | en
9
2
Description
The ATM/POS Bridge provides an interface between a digital
recorder and either Automatic Teller Machines (ATM) or Point-
of-Sale (POS) equipment such as cash registers. Both single-
and multi-drop ATM networks are supported. This allows
financial transaction data to be recorded and linked to specific
camera images.
The bridge supports up to four (4) serial connections to directly
connect devices to each ATM/POS bridge. The bridge also
supports connection to a TCP/IP network. In this configuration,
the bridge can transmit transactional data from any terminal on
the same network to a digital video recorder.
2.1
Parts List
The ATM/POS Bridge package contains the following
components:
–
–
–
–
–
–
–
1 ATM/POS Bridge unit
1 External DC power supply
1 Mounting kit
2 Connection cables
1 Console cable
CD-ROM with software utilities
Installation manual
2.2
Supported Protocols
The ATM/POS Bridge is designed to operate with many
different terminals. If you have any questions regarding the
suitability of the firmware for your terminal or any other
questions, contact your Bosch Security Systems, Inc.
representative.
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10 en | System Overview
ATM/POS Bridge
3
System Overview
The following illustration shows an example of how a bridge is
used in a network of digital video recorders and POS terminals.
Figure 3.1 POS terminal network
1
2
3
POS Terminal
ATM/POS Bridge
Recording Device
4
5
TCP/IP Network
Printer
The following illustration shows an example of how a bridge is
used in a network of digital video recorders and ATM terminals.
Figure 3.2 ATM terminal network
1
2
3
ATM Terminal
ATM/POS Bridge
Recording Device
4
5
TCP/IP Network
ATM Modem
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ATM/POS Bridge
Installation | en 11
4
Installation
This section details the physical installation of the ATM/POS
Bridge.
4.1
Mounting the Bridge
Determine a location where all incoming connections can reach
the ATM/POS Bridge.
Using the screws provided, attach the two mounting brackets
to the sides of the bridge. Secure the brackets to a solid fixture.
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12 en | Installation
ATM/POS Bridge
4.2
Making Connections to the Bridge
Use the following illustration to make the appropriate
connections to the ATM/POS Bridge:
Figure 4.1 ATM/POS Bridge connectors
1
2
3
4
5
6
7
Ethernet RJ45 connector
COM 3 RS-232 connector (console port)
DC power input connector
Activity indicator
COM 4 RS485 connector
COM 2 RS232 connector
COM 1 RS232 connector
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ATM/POS Bridge
Installation | en 13
1. Connect the supplied DC power adapter unit to the DC
power input connector of the bridge.
2. Connect the RJ45 connector of the bridge via a straight
Ethernet CAT5 network cable to a network switch or hub
that supports 10BaseT.
3. Connect your terminal to COM ports 1, 2, 3, or 4 of the
bridge using the supplied cable. Refer to Section 4.3 COM
Connector Detail, page 14 for pin-out details.
Note: Choose COM port 4 on the bridge if your connection
protocol is RS485.
4. Use the supplied splitter cable if the terminal device is also
connected to a printer.
a. Remove the existing cable that connects the terminal
to a printer.
b. Using the splitter cable, connect one male connector
to the terminal.
c. Connect the other male connector to the printer.
d. Connect the cable from the bridge to the open
connector on the splitter cable.
5. Refer to Section 5 Configuration, page 15 to configure the
communication and terminal settings.
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14 en | Installation
ATM/POS Bridge
4.3
COM Connector Detail
The four COM connectors on the bridge are all 9-pin SubD-type
male connectors.
1
5
6
9
Figure 4.2 COM connector detail
Pin
COM 1
RS232
COM 2
RS232
COM 3
(console)
RS232
COM 4
RS485
1
2
3
4
5
6
7
8
9
Rx
Tx
Rx
Tx
Rx
Tx
D2+
D2-
GND
GND
GND
GND
RxC
TxC
RxC
TxC
INIT
Note: The console cable has pin 9 connected to pin 5 (GND).
When pin 9 of COM 3 (console) is at GND level on power-up,
the bridge enters firmware download mode.
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ATM/POS Bridge
Configuration | en 15
5
Configuration
You must configure the ATM/POS Bridge network settings to
ensure proper communication on an existing TCP/IP network.
This section provides configuration details using the Web-based
interface.
To configure the bridge using a HyperTerminal session, refer to
Section 6 Configuration Using HyperTerminal, page 24.
For instructions to update the ATM/POS Bridge firmware, refer
to Section A Updating Bridge Firmware, page 36.
5.1
Configuring the Bridge for a Network
Connection
The ATM/POS Bridge allows two methods to configure network
settings:
–
Use the Bridge Detector utility (supplied on the CD-ROM)
to set the network settings (the Device Detection
parameter must be set to Enable, refer to
Section 5.2.2 Network Setup, page 19).
or
–
Use a cross-over Ethernet cable to allow an APIPA-enabled
workstation to connect to the bridge. The default network
setting for the bridge falls within the APIPA address
ranges.
5.1.1
Using the Bridge Detector Utility
NOTICE!
Contact your local network administrator for a valid IP Address,
Subnet Mask, and a Gateway IP Address.
1. Connect the supplied DC power adapter unit to the DC
power input connector of the bridge.
2. Connect the RJ45 connector of the bridge via a straight
Ethernet CAT5 network cable to a network switch or hub
that supports 10BaseT.
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16 en | Configuration
ATM/POS Bridge
3. From a PC connected to the same network, launch the
BridgeDetector.exe application, located on the CD.
The PC opens the Bridge Detector window that displays
the MAC Address and the default IP Address, Subnet Mask,
and Gateway for the bridge.
4. To change the network settings for the bridge, first select a
bridge. Then, type a valid IP Address, Subnet Mask, and
Gateway in the input boxes on the right side of the Bridge
Detector window.
Note: The MAC Address cannot be changed.
5. Click the Update button to accept the network settings
and to apply these settings to the bridge.
5.1.2
Using the Direct Connection
The ATM/POS Bridge allows network configuration via an
APIPA-enabled computer.
NOTICE!
Contact your local network administrator for a valid IP Address,
Subnet Mask, and a Gateway IP Address.
1. Ensure that the PC is configured to use DHCP.
2. Connect the supplied DC power adapter unit to the DC
power input connector of the bridge.
3. Connect the bridge directly to a PC using an RJ45 cross-
over Ethernet CAT5 network cable.
4. Reboot the PC after you connect to the bridge with the
cross-over Ethernet cable.
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ATM/POS Bridge
Configuration | en 17
5. Launch Internet Explorer and navigate to the default bridge
IP Address: 169.254.1.1
Internet Explorer displays the ATM/POS Bridge interface.
6. Click the Network Setup link in the navigation pane.
7. Type an optional name for the bridge in the Bridge Name
input box. This name facilitates recognition of the bridge
on the network.
8. To change the network settings for the bridge, type a valid
IP Address, Subnet Mask, and Gateway in the appropriate
input boxes.
Note: The MAC Address cannot be changed.
9. Click the Save button to accept the network settings and
to apply these settings to the bridge.
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18 en | Configuration
ATM/POS Bridge
5.2
Configuring Operation via a Network
After the bridge is properly configured for network access, you
can configure the COM and Terminal settings via Internet
Explorer.
To access the bridge configuration page:
1. Launch Internet Explorer and navigate to the IP address for
the bridge.
Internet Explorer displays the ATM/POS Bridge interface.
2. Use the menu in the left pane to navigate to the various
configuration pages.
3. Refer to the following sections for details about each
configuration page.
4. Click Save on each page to accept the changes.
5.2.1
System Menu
The System Menu contains settings for bridge operation.
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ATM/POS Bridge
–
Configuration | en 19
Simulation Mode: Select the type of device to test the
connection between the bridge and the digital recorder.
Select this mode to send sample data from the bridge to
the digital recorder.
–
–
–
–
Recording Language: Select the language that is set on the
digital recorder to ensure that characters display correctly.
Log Level: Ensure that the Log Level setting is None. This
setting is used for diagnostic purposes only.
Log Modules: Ensure that the Log Module setting is zero
(0). This setting is used for diagnostic purposes only.
Restore Defaults: Resets all COM and Terminal settings to
factory defaults. This button does not reset the Network
settings.
–
–
Reset Bridge: Reboots the bridge by cycling the power.
Version Info: Displays the firmware release level for the
bridge.
5.2.2
Network Setup
The Network Setup enables you to provide a label for the bridge
and to configure network settings.
CAUTION!
Changing a parameter on the Network Setup page may
interrupt the operation of the ATM/POS Bridge. Contact your
network administrator before making any changes.
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20 en | Configuration
ATM/POS Bridge
–
Bridge Name: Type an optional name for the bridge in the
Bridge Name input box. This name facilitates recognition of
the bridge on the network.
–
–
–
IP Address: Displays the current IP Address for the bridge.
You can type a new IP Address in the input box.
Subnet Mask: Displays the current Subnet Mask for the
bridge. You can type a new Subnet Mask in the input box.
Default Gateway: Displays the current Gateway Address
for the bridge. You can type a new Gateway Address in the
input box.
–
–
Recorder TCP Port: Displays the TCP port number where
the recorder listens for the bridge device. You can type a
new port number in the input box.
Service TCP Port: Displays the TCP port where the bridge
listens for CLI commands. (The bridge supports CLI
commands which are used to read and change settings in
the bridge.)
–
–
Tx Server TCP Port: Displays the TCP port number where
the bridge listens for the server that receives transaction
data from the POS or ATM devices on the network. You can
type a new port number in the input box.
Device Detection: Enables or disables the Bridge
Detection utility to find the bridge on a network.
NOTICE!
It is recommended to disable this feature once the network
settings are configured.
–
MAC Address: Displays the MAC Address for the bridge.
This value cannot be changed.
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ATM/POS Bridge
Configuration | en 21
5.2.3
Terminal
The Terminal Setup pages allow you to configure the bridge to
accept transactions from the ATM/POS devices connected to
the bridge.
–
–
Name: Type an optional name for the terminal. This name
facilitates recognition of the terminal on the network
Device: Select the type of POS or ATM device. You can
choose one of these options:
–
Specific Device: The bridge converts the characters
from the terminal based on the code page setting of
the terminal and the recording language selected on
the bridge System menu.
–
Transparent: The bridge receives all characters from
an ATM/POS terminal in a complete line without
protocol conversion; then transmits the complete line
to a recording device. The bridge does not perform
character conversion.
–
Capture: The bridge receives all characters from an
ATM/POS terminal one character at a time; then
transmits an individual character to a recording
device. The bridge does not perform character
conversion.
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22 en | Configuration
ATM/POS Bridge
–
–
–
Code Page: Select the code page (character set for a
particular language) that the ATM/POS terminal uses to
encode transaction data. The selections are:
–
–
–
–
–
–
PC437 (Latin 1)
PC858 (Latin II + EURO)
PC737 (Greek)
PC775 (Baltic)
PC855 (Cyrillic)
PC857 (Turkish)
Comm Channel: Select one the following channels that
connects the terminal to the bridge:
–
–
–
–
–
COM 1 - RS232
COM 2 - RS232
COM 3 - RS232 (console)
COM 4 - RS485
TCP/IP Server: Select this channel if the ATM/POS
terminal connects to the bridge via a TCP/IP network.
None
–
Address: If the Comm Channel is set to TCP/IP, use the
Address field to enter one of the following addresses:
–
–
0.0.0.0: The default IP Address that instructs the
bridge to accept transactions from any IP Address (or
ATM/POS terminal) on the network.
Specific IP Address: Type the IP Address of a specific
terminal to instruct the bridge to accept transactions
only from that ATM/POS terminal on this Comm
Channel.
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ATM/POS Bridge
Configuration | en 23
5.2.4
COM Port
The COM Port page enables you to configure the four physical
communication port settings on the bridge.
–
–
Comport Mode: Select the appropriate communication
method between the bridge and the terminal:
–
–
–
–
Asynchronous
Mono synchronous
Bisynchronous
Bit Synchronous
Communication Parameters: Select the appropriate
settings to match the communication parameters for the
terminal connected to this port:
–
–
–
–
–
Baudrate
Databits
Parity
Stopbits
Flow Control
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24 en | Configuration Using HyperTerminal
ATM/POS Bridge
6
Configuration Using HyperTerminal
You can configure the ATM/POS Bridge via a PC HyperTerminal
session. The PC is connected to the COM 3 (console) port on
the bridge via a serial connection.
For instructions to update the ATM/POS Bridge firmware, refer
to Section A Updating Bridge Firmware, page 36.
6.1
6.2
Connecting the Bridge
1. Ensure that the bridge is connected to the power supply.
2. Connect the supplied console cable to COM Port 3
(console) on the bridge.
3. Connect the other end of the console cable to a serial port
on the PC.
Initiating a HyperTerminal Session
1. Launch the HyperTerminal application on the PC. This
application is usually found on the Windows Start menu
under the Programs -> Accessories -> Communications
folder.
2. Type a name for the new HyperTerminal session and select
an icon for the session, then click OK.
3. Select the appropriate COM port number on the PC that is
connected to the bridge, then click OK.
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ATM/POS Bridge
Configuration Using HyperTerminal | en 25
4. Ensure that the settings in the COM Properties dialog box
match these settings:
–
–
–
–
–
Bits per second: 9600
Data bits: 0
Parity: None
Stop bits: 1
Flow control: None
5. Click OK to accept the COM properties and to start the
HyperTerminal session.
6. Refer to Section 6.3 Configuring Bridge Operation via
HyperTerminal, page 26 for details about configuring the
bridge operation via HyperTerminal.
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26 en | Configuration Using HyperTerminal
ATM/POS Bridge
6.3
Configuring Bridge Operation via
HyperTerminal
After you establish a HyperTerminal connection between a PC
and the bridge, use the menu structure to configure the bridge
settings. Press the F1 key to open the System Options menu,
then select 1 - Network Setup.
6.3.1
Network Setup
The Network Setup enables you to provide a label for the bridge
and to configure network settings.
CAUTION!
Changing a parameter on the Network Setup page may
interrupt the operation of the ATM/POS Bridge. Contact your
network administrator before making any changes.
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ATM/POS Bridge
–
Configuration Using HyperTerminal | en 27
Bridge Name: Type an optional name for the bridge in the
Bridge Name input box. This name facilitates recognition of
the bridge on the network.
–
–
–
IP Address: Displays the current IP Address for the bridge.
Select option 2 to enter a new IP Address.
Subnet Mask: Displays the current Subnet Mask for the
bridge. Select option 3 to enter a new Subnet Mask.
Default Gateway: Displays the current Gateway Address
for the bridge. Select option 4 to enter a new Gateway
Address.
–
–
Recorder TCP Port: Displays the TCP port number where
the recorder listens for the bridge device. You can type a
new port number in the input box.
Service TCP Port: Displays the TCP port where the bridge
listens for CLI commands. (The bridge supports CLI
commands which are used to read and change settings in
the bridge). Select option 6 to enter a new port number.
Tx Server TCP Port: Displays the TCP port number where
the bridge listens for the server that receives transaction
data from the POS or ATM devices on the network. Select
option 7 to enter a new port number.
–
–
Device Detection: Enables or disables the Bridge
Detection utility to find the bridge on a network.
NOTICE!
It is recommended to disable this feature once the network
settings are configured.
–
MAC Address: Displays the MAC Address for the bridge.
This value cannot be changed.
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28 en | Configuration Using HyperTerminal
ATM/POS Bridge
6.3.2
Communication Channels
Select the Communication Channel option to configure the four
physical communication port settings on the bridge.
Select the appropriate option to configure a specific COM port.
–
–
Comport Mode: Select the appropriate communication
method between the bridge and the terminal:
–
–
–
–
Asynchronous
Mono synchronous
Bisynchronous
Bit Synchronous
Communication Parameters: Select the appropriate
settings to match the communication parameters for the
terminal connected to this port:
–
–
–
–
–
Baudrate
Databits
Parity
Stopbits
Flow Control
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ATM/POS Bridge
Configuration Using HyperTerminal | en 29
6.3.3
Terminal Setup
The Terminal Setup pages allow you to configure the bridge to
accept transactions from the devices connected to the bridge.
Select a terminal number to configure the settings for that
terminal.
–
–
Name: Select option 1 to type an optional name for the
terminal. This name facilitates recognition of the terminal
on the network
Device: Select the type of POS or ATM device. You can
choose one of these options:
–
Specific Device: The bridge converts the characters
from the terminal based on the code page setting of
the terminal and the recording language selected on
the bridge System menu.
–
Transparent: The bridge receives all characters from
an ATM/POS terminal in a complete line without
protocol conversion; then transmits the complete line
to a recording device. The bridge does not perform
character conversion.
–
Capture: The bridge receives all characters from an
ATM/POS terminal one character at a time; then
transmits an individual character to a recording
device. The bridge does not perform character
conversion.
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30 en | Configuration Using HyperTerminal
ATM/POS Bridge
–
–
–
Code Page: Select the code page (character set for a
particular language) that the ATM/POS terminal uses to
encode transaction data. The selections are:
–
–
–
–
–
–
PC437 (Latin 1)
PC858 (Latin II + EURO)
PC737 (Greek)
PC775 (Baltic)
PC855 (Cyrillic)
PC857 (Turkish)
Comm Channel: Select option 4 to select one the following
channels that connects the terminal to the bridge:
–
–
–
–
–
COM 1 - RS232
COM 2 - RS232
COM 3 - RS232 (console)
COM 4 - RS485
TCP/IP Server: Select this channel if the ATM/POS
terminal connects to the bridge via a TCP/IP network.
None:
–
Address: Select option 5 to configure the address.
If the Comm Channel is set to TCP/IP, use the Address
field to enter one of the following options:
–
0.0.0.0: The default IP Address that instructs the
bridge to accept transactions from any IP Address (or
ATM/POS terminal) on the network.
–
Specific IP Address: Type the IP Address of a specific
terminal to instruct the bridge to accept transactions
only from that ATM/POS terminal on this Comm
Channel.
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ATM/POS Bridge
Configuration Using HyperTerminal | en 31
6.3.4
Simulation Mode
Use the Simulation Mode to select the type of device to test the
connection between the bridge and the digital recorder. Select
this mode to send sample data from the bridge to the digital
recorder.
This setting is set to Off for normal operation.
6.3.5
Recording Language
Select the language that is set on the digital recorder to ensure
that characters display correctly.
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ATM/POS Bridge
6.3.6
Service Menu
The System Menu contains settings for bridge operation.
–
Restore Defaults: Resets all COM and Terminal settings to
factory defaults. This button does not reset the Network
settings.
–
–
Reset Bridge: Reboots the bridge by cycling the power.
Diagnostics: Select this option to perform the EEPROM
diagnostic test.
–
Version Info: Displays the firmware release level for the
bridge.
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ATM/POS Bridge
Troubleshooting | en 33
7
Troubleshooting
If you are unable to capture transaction data, follow these
steps:
1. Check all cable connections.
2. Check the TCP/IP network connection with the ATM/POS
Bridge. Ensure that the IP Address, Subnet Mask, and
Gateway Address are valid and appropriate for the
network.
3. If the recorder has established communication with your
bridge and you cannot capture transaction data, use the
simulation mode (refer to Section 5.2.1 System Menu,
page 18) to send sample transactions to the recorder.
4. Check the COM port settings in the bridge. If the
transaction data is being recorded, but displays the wrong
characters, check the COM port settings. The language
setting in the bridge must be the same as the recorder
language setting. Refer to Section 5.2.1 System Menu,
page 18.
5. Check that the ATM/POS license is enabled in the
recorder, if necessary.
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34 en | Technical Data
ATM/POS Bridge
8
Technical Data
Electrical
Power Supply External DC power supply (supplied)
Input: 100–240 VAC, 150 mA, 50/60 Hz
Output: 12 VDC, 450 mA
Connector
Mechanical
Dimensions
Weight
DC jack, positive center pin, 10–30 VDC, 2 W
152 x 110 x 35 mm (5.98 x 4.33 x 1.38 in.)
Approximately 0.6 kg (1.3 lb)
Mounting Kit Supplied
Interface
Ethernet
RJ45 shielded, 10BaseT
COM 1 Port
9-pin SubD male connector, RS232
synchronous or asynchronous signals
according to EIA/TIA-232-F
COM 2 Port
9-pin SubD male connector, RS232
synchronous or asynchronous signals
according to EIA/TIA-232-F
COM 3 Port
(console)
9-pin SubD male connector, RS232
asynchronous signals according to EIA/TIA-
232-F
COM 4 Port
9-pin SubD male connector, RS485
asynchronous
Environmental
Temperature Operating: 0°C to +45°C (+32°F to +113°F)
Storage: -25°C to +70°C (-13°F to +158°F)
Relative
Operating: < 80% non-condensing
Storage: < 90% non-condensing
Humidity
Electromagnetic Compatibility
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ATM/POS Bridge
Technical Data | en 35
EMC
USA: FCC Part 15, Class B
Requirements EU: EMC directive 89/336/EEC
Immunity: EN50130-4
Emission: EN55022 Class B
Harmonics: EN61000-3-2
Voltage Fluctuations: EN61000-3-3
Safety
USA: UL60950
EU: EN60950
Canada: CAN/CSA - C22.2 - 60950-00
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36 en |
ATM/POS Bridge
A
Updating Bridge Firmware
Follow the steps below to update the firmware on the ATM/
POS Bridge.
1. Download the Zip file for the ATM/POS Bridge firmware
from the Bosch Security Systems Web site
(www.boschsecurity.com).
2. Unzip the firmware update file into a folder on the PC that
you will use to update the bridge.
3. Run the downloadwizard.exe file to start the update
process. The PC displays the initial wizard screen.
4. Click Next to proceed to the Prepare the Bridge step.
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ATM/POS Bridge
| en 37
a. Unplug the power cable from the bridge.
b. Connect the supplied console cable to COM Port 3
(console) on the bridge and to a COM port on the PC.
c. Connect the supplied power adapter to the bridge
and to the main power.
The red LED light on top of the bridge flashes short
pulses to indicate that the bridge is in download
mode.
NOTICE!
if the console download cable is attached to the PC via a low-
end USB to Serial adapter, the firmware download attempt may
take several attempts before it succeeds. Bosch recommends
the SIIG USB to Serial serial adapter, a higher-end adapter.
(Manufacturer Part number: JU-CB1S12-S3)
5. Click Next to select the PC COM port and to configure the
bridge communication settings.
Change the settings for the Baud rate, Data, Parity, and
Stop parameters to match the settings on the PC.
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ATM/POS Bridge
6. Click Next to select the download parameters.
7. Click the check boxes to download the Bridge Software
and the Printer definition and simulation files. A check
mark indicates that the process will update the specific
files.
8. Select the folder where the firmware and printer definition
files are stored.
By default, the wizard searches for the file in the same
directory that contains the downloadwizard.exe file.
9. To navigate to a different folder, click the ... button to
select another directory. Then, click OK to return to the
wizard.
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ATM/POS Bridge
| en 39
10. Click Next to select the device profiles that are stored on
the bridge.
–
–
–
Select individual check boxes to select specific device
profiles.
Click the Select All Devices to select all device
profiles.
Click Unselect All Devices to clear the check boxes for
all device profiles.
11. Click Next to view a summary of the download settings and
to start the update process.
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40 en |
ATM/POS Bridge
12. Click Finish to accept the settings and to start the
firmware update. If you receive an error message, refer to
Page 41.
13. Click Yes to overwrite the existing files on the bridge.
The wizard displays a download progress screen.
DO NOT interrupt the update process.
14. Click OK once the upload process is complete.
15. Disconnect the power cable and the console cable from
COM Port 3 on the bridge.
16. Reconnect a serial cable from a terminal to COM Port 3, if
required.
NOTICE!
Ensure that the console cable is disconnected from the bridge
before reconnecting the power.
17. Reconnect the power cable to the bridge.
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ATM/POS Bridge
| en 41
Troubleshooting Bridge Firmware Update
Use the following steps to correct the firmware settings If you
receive the following error during the firmware update process:
1. Click OK to acknowledge the error.
2. Click the Cancel button to stop the process and to quite
the wizard.
3. Re-launch the downloadwizard.exe file to start the
update process.
4. Follow the process until you reach the communications
setup wizard screen. Use the following values for the
communication settings:
–
–
–
–
Baud Rate: 19200
Data: 8 bits
Parity: None
Stop: 1 bit
5. Continue through the wizard screens to start the upload
process.
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42 en |
ATM/POS Bridge
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|