USER'S GUIDE
80Q2 SERIES
2
3
Thank You
Safety Instructions
Product View
4
5
Assembly
6-8
Operations
9-12
13
Maintenance and Care
Troubleshooting
Replacement Parts
14
15
16
Warranty
Consumer Services
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance,
basic precautions should be observed,
including the following:
■ Young children should be supervised to ensure
that they do not play with the appliance.
■ Remove plug from electrical outlet before
cleaning or maintaining the appliance.
■ If the supply cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
■ Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, petrol, etc.).
■ Do not use for any purpose other than
described in this User’s Guide.
REAd ALL
INSTRUCTIONS
BEFORE USINg YOUR
CANISTER VACUUM.
WARNINg: To
■ Use only manufacturer’s recommended
attachments.
reduce the risk of fire,
■ Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow. Do not put any object
into the opening.
■ Keep appliance on a level surface.
■ Turn off all controls before unplugging.
■ Be extra careful when cleaning stairs.
■ Do not use without the dirt cup or a dust
bag and filters in place.
■ Do not allow to be used as a toy.
electric shock, or injury:
■ Unplug from outlet when not in use.
■ Do not use outdoors or on wet surfaces.
■ Use indoors only.
■ For dry pick up only.
■ Do not leave machine when it is plugged in.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, return it to a service agent.
■ Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around
sharp corners or edges or run appliance over
cord. Keep cord away from heated surfaces.
■ Do not unplug by pulling on cord. Unplug
by grasping plug.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE
■ Do not run appliance over cord.
This model is for household use only.
■ Keep cord away from heated surfaces.
■ Do not handle plug or appliance with wet hands.
■ Hold plug when rewinding onto cord reel.
■ Do not allow plug to whip when rewinding.
■ Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts.
■ Do not pick up hot or burning objects such
as cigarettes, matches, or hot ashes.
■ Do not pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene,
etc.) or use in the presence of explosive
liquids or vapor.
THIS APPLIANCE
HAS A
POLARIZED
PLUG.
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade
is wider than the other). This plug will fit in
a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified
electrician to install a proper outlet. Do not
change the plug in any way.
■ Not intended for use by persons (including
children) with reduced physical, sensory
or mental capabilities, or lack of experience
and knowledge, unless they have been
given supervision or instruction concerning
use of the appliance by a person
responsible for their safety.
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Product view
Handle
Air Flow Regulator
Flex Hose
Tool Storage Caddy
Telescoping
Extension Wand
Power Switch
Easy Empty™
Dirt Container
Multi-Surface
Floor Nozzle
Hose Connector
Brush Switch
CAUTION:
Do not plug in your
vacuum until you
are familiar with all
instructions and
Upholstery Tool
Crevice Tool
Dusting Brush
operating procedures.
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Assembly
1. Connect the hose to the vacuum by
inserting the hose connector into the
suction opening on the bottom front
of the vacuum. Push in until it clicks
into the locked position.
WARNING:
Plastic film can be
dangerous. To avoid danger
of suffocation, keep away
from babies and children.
2. Connect the telescoping extension
wand to the handle end of the hose.
3. Connect the floor nozzle foot onto
the telescoping extension wand.
2.
1.
3.
4. Attach the tool holder onto the top
portion of the extension wand.
Place the tools onto the tool holder
for storage.
5. To extend the telescoping extension
wand, push the black release button
and then pull the bottom of the wand
to the desired length.
4.
6. Once assembled, you can store your
vacuum by inserting the storage clip
(located on the back of the floor
nozzle) into the storage slot on the
rear of the vacuum.
NOTE: Shorten the length of the
telescoping extension wand for
storage.
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Operations
Power cord
The power cord is located at the rear
of the vacuum. Gently pull out the
power cord, watching for the yellow
line. Stop pulling the power cord once
the yellow line is visible. There is also
a red line, which indicates the end of
the usable cord. Do not pull the power
cord out beyond the red line.
Automatic Cord
Rewind Button
Automatic cord rewind
Your vacuum is equipped with an
automatic cord rewind. When cleaning
is finished, press the power button
OFF ( )and grasp the plug to
disconnect from the electrical outlet.
Hold the plug and press the
automatic cord rewind button to
rewind the cord automatically.
CAUTION:
Be careful to avoid injury as
cord retracts very quickly.
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Operations
Power
Button
Power button
Turn the power ON or OFF by pressing
lightly downward on the power button
( ).
Variable suction power control
The variable suction power control is
located on the back of the vacuum.
Turn the control toward the larger
dots for maximum suction. Turn the
control toward the smaller dots to
minimize suction for lightly soiled
areas or delicate fabrics.
Variable Suction
Control
Air flow regulator
Open the air flow regulator by
sliding the regulator back towards
the handle to an open position.
This will reduce the suction power
for vacuuming delicate fabrics.
Tip:
For full suction power, close the air
flow regulator by sliding the regulator
forward to the closed position.
Use the variable
suction power
control and the
air flow regulator
to reduce air flow
as needed when
using the tools.
CAUTION:
Before using your vacuum,
make sure that the dirt
container and all filters
(pre-motor and post-motor)
are in place. Do not operate
your vacuum without the dirt
container and filters.
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Operations
Special tools
Your BISSELL PowerGroom Multi
Cyclonic is not only a powerful
carpet and rug vacuum cleaner,
it’s also a versatile bare floor and
above floor vacuum cleaner when
you select one of the special tools.
Brush Up
1.
2.
Floor nozzle:
Use to vacuum carpets, rugs and bare
floors. Swivel head turns to get into
tight spaces and fits under cabinets.
Brush Down
1. To vacuum carpets and rugs, push the
brush switch to the carpet position
This will pull the brushes up into the
floor nozzle.
.
2. To vacuum bare floors, push the brush
switch to the bare floor position
.
This will extend the brushes down from
the floor nozzle.
Upholstery tool:
Use the upholstery tool to clean
curtains, draperies, cushions and
fabrics.
Crevice tool:
Use the crevice tool in tight, narrow
spaces.
Dusting brush:
Use the dusting brush to dust
furniture, blinds, books, lamps,
shelves and baseboards.
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Maintenance and care
Emptying the dirt container
Empty the dirt container as soon as
the dirt reached the “FULL” lines on
the sides of the dirt container.
WARNING:
To reduce the risk of electric shock,
turn power switch OFF and
1. Unplug the vacuum from the electrical
disconnect plug from electrical outlet
before performing maintenance or
troubleshooting checks.
outlet.
2. Press the dirt container release button
located on the back of the carry handle
and lift up to remove.
3. Choose an emptying method. Method
Dirt Container
Release Button
#2 is recommended for allergy sufferers.
Method #1 – Hold the dirt container over
a trash can and push the emptying
button located on the back bottom of
the dirt container to open the bottom.
Close the bottom after the dirt empties
and make sure it clicks back into the
locked position.
Method #2 – Place a plastic bag over the
bottom of the dirt container. Push the
emptying button, located on the back
bottom of the dirt container, through
the plastic to open the bottom. After
the dust settles, remove the plastic
bag to discard. Close the bottom
and make sure it clicks back into the
locked position.
Emptying
Button
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Maintenance and care
Cleaning the inner cyclone & screen
Filters protect the motor from
dirt and dust particles. Use only
BISSELL replacement filters in your
PowerGroom Multi Cyclonic
1. Unplug the vacuum from the electrical outlet.
3.
2. Remove the dirt container from the vacuum
and make sure it is empty.
3. Remove the top portion of the dirt
container by grasping the carry handle
and turning counter clockwise and pulling
up and out of the dirt container.
4. Remove the inner cyclone by grasping the
bottom of the cyclone and turning counter
clockwise to unlock. Pull straight down to
remove. Clean with a cloth to remove dust
and debris
4.
5. Remove the screen by pulling straight
down. Clean with a cloth or a soft brush
to remove dust and debris.
6. The tank may also be wiped clean with
a damp cloth. Make sure the tank is
completely dry before reassembling.
7. To reassemble, hold the carry handle and
place the screen back onto the top portion
of the dirt container. Be sure to align the
notch on the top with the insert on the flat
edge of the screen. Then place the inner
cyclone back into the screen by aligning
the notches at the top of the inner cyclone
with the inserts inside the screen and
5.
turning clockwise to lock into place.
8. Place the top portion back onto the dirt
container by grasping the carry handle
and turning clockwise to lock into place.
Be sure that the dirt container release
button is aligned with the emptying button
when locked into place.
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Maintenance and care
Cleaning the pre-motor filter
NOTICE:
The pre-motor filter protects the
motor from dirt and dust particles.
Use only BISSELL replacement filters
in your PowerGroom Multi Cyclonic.
This product is intended for household
use only and not for commercial or
industrial use. Vacuuming of dust
from products like plaster, concrete
or ashes will damage the motor and
void the warranty.
1. Turn the power OFF. Unplug the
vacuum from the electrical outlet.
2. Remove the dirt container from
the vacuum.
3. The pre-motor filter is located behind
the door labeled “FILTER” on the main
body of the vacuum. Open the door by
pushing up on the tab at the bottom of
the door and pulling out to remove.
4.
4. Remove the filter tray by pulling up
on the tab of the tray. Remove the
pre-motor filter and set aside. Tap the
tray gently over a trash can to remove
any dirt or debris.
5. The pre-motor filter can be washed in
cold water with a mild detergent. Rinse
well and air dry thoroughly before
placing back into the tray.
Pre-Motor Filter
4.
6. Place the tray back into the vacuum
and replace the filter door by inserting
the tabs at the top of the door and
pushing down until it clicks into the
locked position.
Filter Tray
Tip:
For maximum cleaning
performance, check the
filters often and clean or
replace if necessary.
WARNING:
Do not operate cleaner with
damp or wet filters or
without all filters in place.
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Maintenance and care
Replacing the Post-motor HEPA Media Filter*
The post-motor HEPA Media Filter*
assists in the filtration process to
return clean air to the room. Use only
BISSELL replacement filters in your
PowerGroom Multi Cyclonic.
1. Turn the power OFF. Unplug the vacuum
from the electrical outlet.
3.
2. The post-motor filter is located behind
the door labeled “FILTER” on the rear of
the vacuum. Open the door by pushing
down on the tab of the door and pulling
out to remove.
3. Remove the post-motor HEPA Media
Filter* by grasping the handle on the
filter and pulling out to remove.
4.
4. Replace the post-motor HEPA Media
Post-Motor HEPA
Media Filter*
Filter* with a new filter.
NOTE: The post-motor filter is a
white, pleated HEPA Media Filter*.
This filter is NOT washable and must
be replaced when it becomes dirty.
5. Replace the filter door by inserting the two
tabs at the bottom of the filter door. Then
push down on the tab on the door and
push it back into the vacuum. Release the
tab on the door to lock into place.
*The filter media, not the vacuum as a whole,
complies with the IEST-RP-CC001.5 or the
EN-1822-1:2009 HEPA standard.
Thermal protector
An internal thermal protector has been
designed into your vacuum to protect
it from overheating. When the thermal
protector activates, the vacuum motor
will stop operating. If this happens:
1. Turn the cleaner OFF (O) and unplug
from electrical outlet.
2. Empty dirt container, check filters and
air passages for dirt accumulation.
3. The thermal protector automatically
resets after approximately 2 hours.
If the thermal protector does not reset,
call BISSELL Consumer Services or visit
the website.
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Troubleshooting
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing
maintenance or troubleshooting.
Vacuum cleaner won’t run
Possible causes
Remedies
1. Vacuum cleaner is not plugged in
2. Power button is not pressed down
3. Thermal protector activated
1. Check electrical plug
2. Press power button down
3. Allow cleaner to cool for 2 hours. See page 12.
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1. Tools, hose and/or telescoping extension wands are blocked
1. Remove each part and check for blockages
2. Check and clean or replace pre-motor and post-motor filters
3. Empty dirt container
2. Filters are dirty
3. Dirt container is full
4. Hose not securely attached to suction opening
4. Make sure hose connector is locked into
suction opening
5. Crack or hole in flex hose
5. Check hose and replace if needed
6. Air flow regulator or variable suction power
control is set to open or minimum setting
6. Change to closed or maximum setting
Visible dust escaping from vacuum
Possible causes
Remedies
1. Dirt container is full
1. Empty dirt container
2. Filters missing or installed incorrectly
3. Filters are dirty
2. Check pre-motor and post-motor filter for correct installation
3. Check and clean or replace pre-motor and post-motor filters
4. Remove hose and check for blockages
4. Flex hose is blocked
5. Hose not securely attached to suction opening
6. Crack or hole in flex hose
5. Make sure hose connector is locked into suction opening
6. Check hose and replace if needed
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be
of service. Contact us directly at 1-800-237-7691.
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Replacement parts - BISSELL vacuum
Item
1
Part No.
203-1578
Part Name
Hose
2
3
4
5
6
7
8
9
10
203-1579
203-1536
203-1583
203-1581
203-1580
203-1582
203-1575
203-1569
203-1557
Telescoping Extension Wand
Multi-Surface Floor Nozzle
Tool Holder
Upholstery Tool
Crevice Tool
Dusting Brush
Inner Cyclonic Assembly
Pre-Motor Filter
Post-Motor HEPA Media Filter*
1
2
3
4
5
6
7
8
9
10
*The filter media, not the vacuum as a whole, complies with the IEST-RP-CC001.5
or the EN-1822-1:2009 HEPA standard.
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Warranty - BISSELL Powergroom® Multi Cyclonic Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge from the date of purchase by the original purchaser, for one year any
defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair,
or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
Use the “Customer Support” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am -10 pm ET
Saturday 9 am - 8 pm ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL
OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF
PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
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don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with
questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips and more!
Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday – Friday 8 am - 10 pm ET
Saturday
9 am - 8 pm ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event
of a warranty claim. See Warranty on page 15
for details.
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4382
Rev 12/11
Visit our website at:
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