BenQ Laptop S72 User Manual

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Joybook S72 Series User's Manual  
Welcome  
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Table of Contents  
Joybook S72 Features............................................................................................. 1  
Indicator Lights................................................................................................2  
Left Side View...................................................................................................3  
Right Side View ................................................................................................4  
Rear View..........................................................................................................5  
Wireless Remote Control.................................................................................6  
Changing the battery.................................................................................7  
Function Hotkeys.............................................................................................8  
Applying Special Effects to Photos and Videos........................................26  
Creating a New Album..............................................................................26  
Adding Photos to an Album .....................................................................26  
Burning Albums onto a CD......................................................................26  
QPresentation ...................................................................................................28  
QPower .............................................................................................................29  
Launching QPower....................................................................................29  
Checking Battery Level..............................................................................29  
Selecting a Power Profile...........................................................................29  
Setting up a Power Profile.........................................................................29  
Associating Application Programs with Power Profiles..........................30  
Removing the Association Between Programs and Power Profiles........31  
Recording Smart - BenQ Voice Recorder .......................................................32  
BenQ Voice Recorder................................................................................32  
Start Recording..........................................................................................33  
Playing Recorded Sound Clips..................................................................33  
Using the Built-In Wireless LAN Function.....................................................34  
Using Bluetooth (Optional).............................................................................35  
Adding a Bluetooth Device .......................................................................35  
Sending a File to a Bluetooth Device........................................................36  
Getting Started with Windows XP ........................................................................ 10  
Using the Q-Media Bar.......................................................................................... 11  
Setting Up QMedia Bar....................................................................................12  
Customizing the hotkeys ..........................................................................12  
QMedia Center.................................................................................................13  
Playing Music/MP3 CD in QMedia Center.............................................13  
Playing Music Files in Joybook.................................................................13  
QMedia Center Music Settings.................................................................14  
Playing DVD/VCD Movies.......................................................................14  
QMedia Center VCD/DVD Playback Settings ........................................15  
Playing Movie Files ...................................................................................15  
Viewing Digital Pictures ...........................................................................16  
Picture Settings..........................................................................................16  
Setting up QMedia Center........................................................................17  
Sending and Receiving E-mail.........................................................................18  
Getting Online..................................................................................................19  
QMusic .............................................................................................................20  
QMusic Workspace...................................................................................20  
Playing a Music CD...................................................................................20  
Creating a Playlist......................................................................................20  
Converting CD Music into MP3 Format.................................................21  
Creating an MP3 Music CD .....................................................................21  
Burning CDs.....................................................................................................22  
QCamera...........................................................................................................25  
QCamera Workspace .............................................................................25  
Capturing Videos ......................................................................................26  
Capturing Photos ......................................................................................26  
Booting up in QMedia XS...................................................................................... 38  
Navigating around the screen ..........................................................................38  
Playing Music, Pictures, Movies......................................................................38  
Changing Settings.............................................................................................38  
Attaching External Display Devices ...................................................................... 39  
Attaching a VGA Display Device.....................................................................39  
S-Video Out ......................................................................................................40  
Installing Additional Memory ..................................... 41  
Recovering Your System ........................................................................................ 44  
Using the Windows System Restore Tool.......................................................44  
Using the Quick Recovery Function................................................................44  
Using the Recovery CDs...................................................................................45  
Reinstalling Software or Driver.................................................................45  
Reinstalling QMedia XS ............................................................................45  
FAQ and Troubleshooting..................................................................................... 46  
Table of Contents  
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General ............................................................................................................. 46  
Battery and Power ........................................................................................... 46  
Connection ...................................................................................................... 47  
System .............................................................................................................. 48  
Display.............................................................................................................. 50  
Information on Safety, Cleaning, and Battery Maintenance................................52  
Safety ................................................................................................................ 52  
Battery Maintenance ....................................................................................... 52  
Cleaning Your Joybook................................................................................... 52  
Service and Support................................................................................................53  
BenQ Joybook Global Online Service ............................................................ 53  
Joybook Online Registration........................................................................... 53  
Appendix.................................................................................................................54  
ii  
Table of Contents  
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Joybook S72 Features  
Power Button  
Turns Joybook on or off.  
QMedia XS / Internet Explorer Hotkey  
When power is off, this hotkey boots up Joybook in QMedia XS mode.  
While under Windows, this hotkey starts up Internet Explorer.  
E-Mail Hotkey  
Starts up the Outlook Express e-mail client.  
Customizable Hotkey 1  
Can be customized to open an application.  
Customizable Hotkey 2  
Can be customized to open an application.  
For more information about how to configure the customizable hot  
keys, please refer to"Customizing the hotkeys" on page 12.  
Touch Pad  
Left and Right Selection Buttons  
Equivalent to the left and right buttons on  
a mouse.  
You can use the touch pad to conveniently control the cursor on the screen.  
To move the cursor, gently move your finger on the touch pad. The cursor will  
move accordingly.  
Tap on the touch pad once to execute the same action as clicking on the left but-  
ton of a mouse.  
Infrared port/Remote control reception window  
You can connect Joybook to your mobile phone or other Infrared  
compatible devices using this port.  
Tap twice to execute the same action as double-clicking.  
Receives the signal from the wireless remote control.  
Joybook S72 Features  
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Indicator Lights  
Wireless Connection Indicator  
When the wireless LAN function is enabled, light up in blue.  
When the Bluetooth function is enabled, lights up in amber.  
When both the wireless LAN and Bluetooth functions are  
enabled simultaneously, lights up in purple.  
Power Indicator  
Lights up in blue when Joybook is turned on. When Joybook  
enters sleep mode, turns amber.  
Battery Indicator  
When Joybook is in use, lights up in blue.  
When the battery is charging, turns amber.  
Flashing blue indicates that the battery is running low.  
Flashing amber indicates that the battery is malfunctioning,  
in which case you should contact service personnel.  
Hard Disk Drive Activity Indicator  
Flashes blue when Joybook is reading the data on the hard disk.  
Four-in-One Card Indicator  
Lights up in blue when a memory card is inserted.  
Flashes blue when Joybook is reading data on the memory  
card.  
Caps Lock Indicator  
Lights up in blue when the Caps Lock function is activated  
(refer to "Function Hotkeys" on page 8 for details).  
Num Lock Indicator  
Lights up in blue when the Num Lock function is activated  
(refer to "Function Hotkeys" on page 8 for details).  
Microphone  
For recording sounds.  
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Left Side View  
Power Jack  
USB Port  
PC Card Ejection Button  
For connecting the AC adapter.  
For connecting peripherals such as  
mice, digital cameras and MP3 players  
that use the USB interface.  
Before ejecting a PC Card:  
1. Quit all PC Card applications and  
shut down all PC Card functions.  
2. Push in, then release the PC Card  
eject button, causing it to pop out.  
Modem Port  
Accepts an analog telephone line for  
use with the internal modem.  
IEEE 1394 (FireWire) Port  
For connecting high-speed peripherals  
such as digital video cameras and other  
consumer electronics devices that use  
the IEEE 1394 (FireWire) interface.  
3. When the button has popped out,  
push it in again to eject the PC  
Card.  
Ventilation Holes  
PC Card Expansion Slot  
For dissipating heat and keeping Joy-  
book at an optimal temperature.  
This PC Card slot accepts one Type-II  
PC Card. You can use it and various PC  
Cards on the market to further expand  
the capabilities of your Joybook.  
Insert the PC Card into the slots follow-  
ing the direction indicated on the card  
and complete related driver settings.  
Wireless Connection Switch  
Use this switch to activate/deactivate  
the wireless LAN and Bluetooth func-  
tions.  
Four-in-One Slot  
Reads Memory Stick , Memory Stick Pro, SD and MMC mem-  
ory cards.  
Joybook S72 Features  
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Right Side View  
Earphone Jack (with SPDIF)  
Can be used to connect to an earphone/headset or external  
speaker for playing Joybook audio.  
DVD & CD-RW Combo/DVD-Dual/DVD Super-Multi (Optional)  
Supports multi-functional optical module for reading music CDs,  
VCDs and DVDs or burning CD-R/CD-RW or DVD+R/DVD+RW or  
DVD-R/DVD-RW or DVD-RAM (Optional) discs. Discs can be  
inserted/ejected by pressing the small ejection button on the drive.  
MIC IN  
If you wish to open the disc tray when your Joybook power is off,  
Can be used to connect to a microphone for recording sounds.  
or it can't be opened using the ejection button, insert a pointed  
object into the tray ejection hole next to the ejection button to  
force open the disc tray.  
USB Port  
Kensington Lock Hole  
You can attach a Kensington-type lock and cable to this hole to prevent  
theft.  
For connecting peripherals such as mice, digital cameras and  
MP3 players that use the USB interface.  
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Rear View  
USB Port  
S-Video Out  
For connecting peripherals such as  
mice, digital cameras and MP3  
players that use the USB interface  
Outputs an display signals to a  
television set or VCR.  
VGA Port  
Ethernet Port  
For connecting external display  
devices, such as monitors and pro-  
jectors.  
Allows Joybook to connect to an  
Ethernet 10/100/1000BaseT net-  
work.  
Joybook S72 Features  
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Wireless Remote Control  
To navigate the QMedia Center...  
When playing music...  
Return to the previous  
Select playback media  
Backward search  
screen/menu  
Turn on laser beam  
Enter or exit QMedia  
Center  
Forward search  
Next song  
Play/Pause  
Directional and OK  
buttons  
Previous song  
Increase volume  
Decrease volume  
Stop  
Select playback mode  
*The TV functions is to be available through future updates.  
The wireless remote control allows you to operate the multimedia functions of your Joybook. It  
can be inserted into the PC Card slot for easy accommodation and access.  
The wireless control reception of the Joybook is turned off by default in order to save power. To use  
the wireless remote control, remember to press the Fn + F11 function key combination to turn it on.  
The function of each button on the remote control varies in different modes. For details, please  
refer to the description below.  
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When viewing digital pictures in QMedia Center...  
When watching video in QMedia Center...  
Return to the contents  
screen  
Open a picture/picture  
folder  
When in full screen, fast  
forward video  
Play/Pause  
When in full screen,  
rewind video  
Increase volume  
Decrease volume  
Stop  
Next picture  
Previous picture  
Stop slideshow  
Changing the battery  
1. Open the battery compartment cover.  
2. Remove the old battery from the battery 3. Install the new battery. Pay attention to 4. Replace the battery compartment cover.  
retainer. the polarities when you install.  
(2)  
(1)  
• A new battery will run out if you press the laser button continuously for approximately two hours.  
• When installing the battery, do not push it too hard against the remote control, or the remote control will be damaged.  
Joybook S72 Features  
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Function Hotkeys  
You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the Fn (Function) key at the lower left corner  
of the keyboard, and then press the desired hotkey.  
Fn + F1 Opens hotkey online help.  
Fn + F6  
Activates or deactivates the touch pad.  
Fn + F11 Activates or deactivates the wireless control  
reception (this function is turned off by default in  
order to save power).  
Fn + F2 Puts Joybook into sleep mode.  
Fn + F7  
Fn + F8  
Activates or deactivates the speakers.  
Decreases speaker volume.  
Fn + F12 Activates or deactivates wireless LAN/Bluetooth  
function.  
Fn + F3 Switches display between the screen and  
an external monitor, or allows simulta-  
neous display.  
Press this key combination several times to switch  
among wireless LAN ON/Bluetooth OFF -> wire-  
less LAN OFF/Bluetooth ON -> wireless LAN  
ON/Bluetooth ON.  
Fn + F4 Decreases screen brightness.  
Fn + F5 Increases screen brightness.  
Fn + F9  
Increases speaker volume.  
The status is indicated by the Wireless Connec-  
tion Indicator. Please refer to page 2 for details.  
Fn + F10 Switches among the 3 basic power profiles  
of QPower.  
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Joybook S72 Features  
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Functionally equivalent to clicking the Start button on the  
Windows desktop.  
Activates or deactivates the numeric keypad integrated in the key-  
board (indicated by the light gray shade in the illustration above).  
Windows Key  
Num Lk  
+ Tab Makes the next item on the Windows task bar active.  
Caps Lock Capitalizes all text entered.  
Application Key  
+ E  
Opens the My Computer window for browsing disks and files.  
Minimizes all windows.  
Provides the same function as the right touch pad button, bringing  
up a contextual pop-up menu.  
+ M  
Shift +  
+ M Cancels minimization of all windows.  
+ R  
Activates the Run dialog.  
Joybook S72 Features  
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Getting Started with Windows XP  
Your Joybook comes installed with Windows XP, Microsoft's latest operating system for consumer PCs. The first time you start up your Joybook, Windows XP will ask you a  
few questions. Answer the questions to ensure that your full rights are protected. If you are asked to select the type of keyboard and you are not sure, please check the speci-  
fication label on the packing carton to determine the correct keyboard type.  
After you are done answering the questions, Joybook will restart and then you will enter Windows XP for the first time. Click Start and select Help and Support in the menu  
that appears. The Help and Support Center will appear and you can find more information on how to use Windows XP here.  
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Getting Started with Windows XP  
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Using the Q-Media Bar  
The Q-Media Bar  
integrates a number of software applications to enhance the multimedia experience on your Joybook. Click on the small triangle  
button  
and a rotating button bar will appear.  
From the Q-Media Bar, you can:  
Click  
Click  
Click  
to start up Internet Explorer and surf the Internet.  
to open Outlook Express for accessing e-mail.  
to open QMusic. You can use QMusic to listen to MP3 or CD music, burn MP3 music onto a CD (needs optional CD burner), convert and save CD music into  
MP3 format, or create your personal favorite music album.  
Click  
Click  
Click  
Click  
to open Nero Express for burning your favorite music, photos and files onto CDs.  
to open QMedia Center for an integrated audio and visual entertainment experience.  
to open QCamera for capturing and sharing video and photos.  
to view the information about QMedia Bar.  
Using the Q-Media Bar  
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Setting Up QMedia Bar  
Right-click on the QMedia Bar and a menu will appear on it.  
An Open dialogue box will appear.  
You can:  
Let QMedia Bar appear on top of all open programs by selecting Always on top.  
Close QMedia Bar by selecting Exit.  
Customizing the P1 and P2 hotkeys on your Joybook S72 by selecting Hotkey  
Setting.  
3. Browse to select the executable (.exe) file of the desired program and click  
Open.  
Adjust the size of QMedia Bar on the screen by selecting Size and then select an  
appropriate size.  
Customizing the hotkeys  
Using QMedia Bar, you can setup the P1 and P2 hotkeys on your Joybook S72 by  
yourself.  
1. Right click on QMedia Bar and select Hotkey Setting, P1 or P2 hotkey and then  
a program you want to open when pressing the hotkey.  
2. If the program you want is not on the menu, select ....  
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Using the Q-Media Bar  
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QMedia Center  
With QMedia Center and your wireless remote control, you can easily and com-  
Playing Music Files in Joybook  
1. Turn on the power of your Joybook.  
fortably enjoy the multi-media capabilities of your Joybook.  
Playing Music/MP3 CD in QMedia Center  
1. Turn on the power of your Joybook.  
2. Press the  
button on the wireless remote control, or click the  
button  
on the QMedia Bar to enter QMedia Center.  
2. Press the  
button on the wireless remote control, or click the  
button  
3. Press the up or down directional buttons on the wireless remote control to  
select Music and press the OK button.  
on the QMedia Bar to enter QMedia Center.  
4. The contents screen will appear. You can locate the music files you want to play  
following the method below:  
3. Press the up or down directional buttons on the wireless remote control to  
select Music and press the OK button.  
Use the directional buttons on the wireless remote control to select a folder.  
Press the OK button on the wireless remote control to open the selected folder.  
To return to the previous screen, press the Back button.  
4. Insert a music CD into the optical drive.  
5. A few seconds later, the tracks on the CD will appear on the display. Press the  
Up or Down button on the wireless remote control to scroll to a track you want  
to play, and then press the OK button.  
5. Press the directional buttons on the wireless remote control to select a song you  
want to play and press the OK button.  
If there are more than 9 songs in the selected directory (folder), press the down  
directional button to go to the next page.  
Additional Playback Operations  
Shuffle  
1. Press the Stop button on the wireless remote control.  
Additional Playback Operations  
Shuffle  
1. Press the Stop button on the wireless remote control.  
2. Press the directional buttons on the wireless remote control to select Shuffle and  
press the OK button.  
Repeat All  
2. Press the directional buttons on the wireless remote control to select Shuffle and  
press the OK button.  
1. Press the Stop button on the wireless remote control.  
2. Press the directional buttons on the wireless remote control to select Repeat All  
and press the OK button.  
Repeat All  
1. Press the Stop button on the wireless remote control.  
Adjust Volume  
2. Press the directional buttons on the wireless remote control to select Repeat All  
and press the OK button.  
Press the Volume Up or Volume Down button on the remote control.  
Stop  
Adjust Volume  
Press the Stop button on the wireless remote control.  
Press the Volume Up or Volume Down button on the remote control.  
Stop  
Press the Stop button on the wireless remote control.  
Using the Q-Media Bar  
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To return to QMedia Center, press the QMedia Center button on the wireless  
remote control.  
QMedia Center Music Settings  
The Music settings of QMedia Center allow you to customize the music playback  
function of QMedia Center according to your preferences. Press the directional  
buttons on the wireless remote control to select Settings and press the OK button.  
Operations During Playback  
When playing DVD/VCD movies, you can press the Stop button on the wireless  
remote control to access the Stop Menu. In the Stop Menu, you can move to an  
option using the directional buttons and select it using the OK button.  
In the Settings menu, you can press a directional button on the wireless remote  
control to select an option and then the OK button to select or change settings. to  
return to the previous screen, press the Back button.  
Resume Movie  
Use the directional button on the remote control to scroll to this item and press  
OK, and QMedia Center will resume the movie.  
Please refer to the table below for a description of the settings and options:  
Option/Setting  
Description  
Restart  
Show visualization You can choose to display or not display visualization  
and song informa- effects or song information when playing music. Select  
tion  
Play the movie from the very beginning.  
Title Menu  
Go to the title menu of the movie.  
this option using the directional buttons on the remote  
control and then press the OK button to select Yes or No.  
Eject  
Select visualization 1. Move to this option using the directional buttons on the  
remote control and then press the OK button to open  
the visualization effects list.  
Eject the VCD/DVD.  
Settings  
Enter the Settings menu.  
2. Move to a visualization effect on the right and press the  
OK button to select it.  
3. When you are done selecting, move to Back using the  
directional buttons and then press the OK button.  
Restore Default Set- Move to this option using the directional buttons on the  
remote control and then press the OK button to reset all  
settings to default value.  
tings  
Playing DVD/VCD Movies  
1. Turn on the power of your Joybook.  
2. Press the  
button on the wireless remote control, or click the  
button  
on the QMedia Bar to enter QMedia Center.  
3. Press the up or down directional buttons on the wireless remote control to  
select Movies and press the OK button.  
4. Insert a movie DVD/VCD into the optical drive.  
5. A few seconds later, the DVD/VCD will play automatically.  
Movie Desktop  
When playing DVD/VCD movies, click the button located at the bottom part  
of the screen and the movie will appear on the Windows desktop as a motion wall-  
paper.  
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Using the Q-Media Bar  
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QMedia Center VCD/DVD Playback Settings  
Playing Movie Files  
If Settings is selected in the Stop Menu, you will enter the settings menu.  
1. Turn on the power of your Joybook.  
In the Settings menu, you can press a directional button on the wireless remote  
control to select an option and then the OK button to select or change settings. to  
return to the previous screen, press the Back button.  
2. Press the  
button on the wireless remote control, or click the  
button  
on the QMedia Bar to enter QMedia Center.  
3. Press the up or down directional buttons on the wireless remote control to  
select Movies and press the OK button.  
Please refer to the table below for a description of the settings and options:  
4. The contents screen will appear. You can locate the movie files you want to play  
following the method below:  
Option/Setting Description  
Video  
Use hardware acceleration  
Use the directional buttons on the wireless remote control to select a folder.  
Press the OK button on the wireless remote control to open the selected folder.  
To return to the previous screen, press the Back button.  
Allows you to choose whether to use the hardware accelera-  
tion or not.  
4:3 output type  
If the picture aspect ratio of current movie is 4:3, you can  
select the type of display method on the screen.  
Color profile  
5. Press the directional buttons on the wireless remote control to select a movie  
file you want to play and press the OK button.  
This option allows you to select an appropriate color profile  
according to the ambient light condition or other factors  
while viewing the movie.  
Language  
Subtitle  
If the DVD disc supports, you can select a subtitle language  
with this option.  
Closed Caption  
If the DVD disc supports, you can select a closed caption lan-  
guage with this option.  
Audio  
If the DVD disc supports, you can select an audio language  
with this option.  
Restore Default Move to this option using the directional buttons on the  
remote control and then press the OK button to reset all set-  
tings to default value.  
Settings  
Using the Q-Media Bar  
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Viewing Digital Pictures  
Picture Settings  
1. Turn on the power of your Joybook.  
When viewing pictures, you can use the directional buttons on the wireless remote  
control to select Settings and then press the OK button to access picture settings.  
2. Press the  
button on the wireless remote control, or click the  
button  
In the Settings menu, you can press a directional button on the wireless remote  
control to select an option and then the OK button to select or change settings. to  
return to the previous screen, press the Back button.  
on the QMedia Bar to enter QMedia Center.  
3. Press the up or down directional button on the wireless remote control to select  
Pictures and press the OK button.  
Please refer to the table below for a description of the settings and options.  
4. The contents screen will appear. You can locate the pictures you want to view  
following the method below:  
Option/Setting  
Description  
Use the directional buttons on the wireless remote control to select a folder.  
Press the OK button on the wireless remote control to open the selected folder.  
To return to the previous screen, press the Back button.  
Slide duration  
You can setup the duration of each picture in a slideshow  
with this option.  
Move the selection focus on the left or right arrow button  
using the directional buttons on the wireless remote control  
and then press the OK button to increase or decrease dura-  
tion.  
5. Press the directional buttons on the wireless remote control to select a picture  
you want to play and press the OK button.  
Options When Viewing Pictures  
Activating Slideshow  
Select Play slideshow using the directional buttons on the wireless remote control  
and then press the OK button.  
Transition effects You can specify a transition effect between each picture in a  
slideshow with this option.  
Move the selection focus on the left or right arrow button  
using the directional buttons on the wireless remote control  
and then press the OK button to select a transition effect.  
To stop playing slideshow, press the Back button.  
Play music during You can choose to play background music when playing a  
Sort Pictures by Name  
Select Sort by name using the directional buttons on the wireless remote control  
and then press the OK button.  
slideshow  
slideshow with this option.  
Move the selection focus on the left or right arrow button  
using the directional buttons on the wireless remote control  
and then press the OK button to select Yes or No.  
Sort Pictures by Date  
Select Sort by date using the directional buttons on the wireless remote control  
and then press the OK button.  
Background music You can choose the background music for slideshows with  
this option.  
Rotate Picture  
1. Move the selection focus on the arrow button using the  
directional buttons on the wireless remote control and  
press the OK button.  
1. Select Rotate pictures using the directional buttons on the wireless remote con-  
trol and press the OK button.  
2. Select a picture you want to rotate using the directional buttons on the wireless  
remote control and press the OK button.  
2. Select a music file following the method below:  
Use the directional buttons to select a folder.  
Press the OK button to open the selected folder.  
To return to the previous screen, press the Back button.  
3. Select a rotating directional using the directional buttons on the wireless remote  
control and press the OK button.  
4. The selected picture will be rotated in the specified directional.  
Press the directional buttons on the wireless remote con-  
trol to select the music file you want and press the OK but-  
ton.  
5. You can select Next picture and press the OK button on the wireless remote  
control to continue rotating the next picture, or press the Back button to return  
to the previous screen.  
16  
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Restore  
Settings  
Default Move to this option using the directional buttons on the  
remote control and then press the OK button to reset all set-  
tings to default value.  
Setting up QMedia Center  
1. Turn on the power of your Joybook.  
2. Press the  
button on the wireless remote control, or click the  
button  
on the QMedia Bar to enter QMedia Center.  
3. Press the up or down directional buttons on the wireless remote control to  
select Settings and press the OK button.  
4. Press the directional buttons on the wireless remote control to move the selec-  
tion focus to an option, and then press the OK button to select it or change set-  
tings.To return to the previous screen, press the Back button.  
Please refer to the table below for a description of the settings and options.  
Option/Setting  
Description  
Screen ratio  
You can setup the screen aspect ratio according to the display  
size. It is recommended that you select Widescreen.  
Move the selection focus on the left or right arrow button  
and then press the OK button to select a ratio.  
About QMedia  
Center  
Displays detailed information about QMedia Center.  
Move the selection focus on this option and then press the  
OK button.  
Restore Default  
Settings  
Move to this option using the directional buttons on the  
remote control and then press the OK button to reset all set-  
tings to default value.  
Using the Q-Media Bar  
17  
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Sending and Receiving E-mail  
You can use Outlook Express to send and receive e-mail.  
In order to use e-mail, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed information on accounts, pass-  
words, e-mail servers and other settings, please consult your system administrator or ISP.  
1. Open Outlook Express by pressing the  
hotkey on your Joybook S72 or clicking on the  
button on the QMedia Bar.  
2. After the Outlook Express  
application window  
opens, you can start to  
write, send and receive e-  
mail.  
For more information on how to use Outlook Express, please consult the on-line Help by clicking Help and then select Contents and Index.  
18  
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Getting Online  
You can use Internet Explorer to browse web pages on the Internet and access various on-line information.  
In order to get online, you must have an account with an ISP (Internet service provider) and perform needed software configuration. For detailed information on accounts, pass-  
words and other settings, please consult your system administrator or ISP.  
1. Open Internet Explorer by pressing the  
hotkey on your Joybook S72 or clicking on the  
button on the QMedia Bar.  
2. After the Internet  
Explorer application win-  
dow opens, enter the  
address for the web page  
you wish to view in the  
Address field and then  
click Go to.  
For more information on how to use Internet Explorer, please consult the on-line Help by clicking Help and then select Contents and Index.  
Using the Q-Media Bar  
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QMusic  
QMusic is the perfect tool for managing your favorite music collections. You can  
use it to play music CDs and MP3 files, burn MP3 songs onto CDs, convert audio  
CD tracks to MP3 format for storage on your hard disk drive, or create custom  
music compilation. If you also have a BenQ Joybee MP3 digital audio player, you  
can also use QMusic to update songs in the player quickly and easily.  
6
7
My Playlists  
This is the place to store your own music playlists.  
This is the location where you can arrange the  
directories for your favorite MP3 music and cre-  
ation of CD.  
MP3 Disc Playl-  
ists  
8
9
Media Panel  
Play Buttons  
Contains all available media data and playlists.  
Click the  
button on the QMedia Bar to open QMusic.  
Used to control the playback actions or adjust vol-  
ume when playing music.  
QMusic Workspace  
10 Volume Button For adjusting playback volume.  
3
1
2
11 Status Bar  
12 Song List  
Displays the details of your song list.  
Displays songs in the media or selected playlist.  
Click to view QMusic version information.  
13 About QMusic  
15  
14  
Allows you to customize sound effects, setup  
QMusic or change play modes..., etc.  
14 Feature Buttons  
15 Search Window  
Playing a Music CD  
4, 5,  
6, 7  
Allows you to search for a song in your music col-  
lection.  
8
1. Insert a music CD into the optical drive of your Joybook.  
2. A few seconds later, the songs of the music CD will appear in the Song List.  
3. Click the Play Buttons to play the CD.  
Creating a Playlist  
1. Click Music Library or My Playlists on the Media Panel and then click the  
button.  
12  
13  
9
10  
11  
2. In the dialog that appears, give the playlist a name and then click OK.  
No.  
Button/Icon  
Description  
Used to execute certain actions in QMusic, such  
as burning a CD, converting songs, stopping the  
current action, adding songs or playlists..., etc.  
3. Click the playlist you just created and then the  
playlist.  
button to add songs to the  
1
Action Buttons  
4. In the dialog that appears, browse to select the music files you wish to add and  
then click Open.  
Display the status of the action currently being  
performed.  
2
Display Area  
5. Repeat step 4 if you wish to add more songs to the playlist.  
Creating a playlist under Music Library adds actual music files to the list, while cre-  
ating a playlist under My Playlist only creates shortcuts to the music files. If the  
music files are deleted, error will occur.  
Controls the QMusic window or opens the on-line  
Help.  
3
4
5
System Buttons  
Music Library  
My Joybee  
Lists your music file collections.  
This is where you can store the songs to be  
updated to the Joybee Digital Audio Player.  
20  
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Converting CD Music into MP3 Format  
1. Insert a music CD into the optical drive of your Joybook.  
2. The songs on the music CD will automatically appear on the Song List. Click to  
select the songs you wish to convert, or uncheck the unwanted ones.  
3. Click the  
button. A new playlist named New Album will automatically be  
created on the Media Panel below Music Library, and QMusic will start the con-  
version process. Depending on the number of songs you selected, this process  
may take a while.  
4. When the conversion process is completed, you will see the converted songs on  
the Song List. To change the name of the playlist, right-click on it and select  
Change playlist name.  
Creating an MP3 Music CD  
A CD-burner is required for creating an MP3 music CD.  
1. Make sure that the CD-burner is ready and there is a blank recordable disc in  
the burner.  
2. Right-click a playlist under Music Library and select Burn MP3 data disc.  
3. Follow the instructions on the screen to proceed.  
For more information on how to use QMusic, please consult the on-line Help by  
clicking the  
button.  
Using the Q-Media Bar  
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Burning CDs  
The Nero Express software that comes with your Joybook S72 enables you to burn  
different types of data to CD by simply following the easy step-by-step instruc-  
tions.  
4. Browse to select the music files in the dialogue box that appears and then click  
Add. Repeat this step if you want to burn more music files onto the CD.  
Click the  
button on the QMedia Bar to open Nero Express.  
1. Insert a blank CD into the CD-burner.  
2. Take burning an audio (music) CD that you can play on any audio CD players  
as an example, move the cursor onto the icon , and then click the Make  
Audio CD item that appears underneath.  
5. When you are done selecting files, click Finished.  
3. In the window that follows, click Add.  
6. The total selected file size will be calculated and displayed by a blue bar at the  
bottom part of the window. If the blue bar goes over the dotted red line, you  
22  
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have to delete some files from the selected files list by right-clicking a file and  
8. Nero Express will start burning files on to the CD.  
select Delete. Click Next.  
9. When the burning process has been carried out successfully, the following dia-  
logue box will appear. Click OK.  
7. The following window will appear. Click Burn.  
10. Click Next.  
11. You can now choose to burn another CD with the same selection of files again,  
burn a CD with different files, enter Cover Designer to design the cover for the  
Using the Q-Media Bar  
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CD you just burned or save the setting of this CD for future use. Or, you can  
simply click Exit to exit Nero Express.  
For more information on how to use Nero Express, please consult the on-line Help  
by clicking the icon  
Help Topics.  
on the Nero Express welcome window and then select  
24  
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QCamera  
With QCamera, you can not only capture video clips and photos easily but also  
manage them using different albums. Whats more, you can also burn them on  
CDs so you can share them with your family and friends.  
Allows you to view the image/video captured by  
the video camera instantly.  
4
5
6
7
Preview Window  
Help button  
Click this button to open Help.  
Click this button to minimize QCamera as an  
icon on Windows task bar.  
Click the  
button on the QMedia Bar to open QCamera.  
Minimize button  
Close button  
Click this button to close QCamera.  
In order to use QCamera, your must have a properly installed video camera that  
complies with the WDM architecture. For more information, please refer to the doc-  
umentation of the video camera.  
Click this button to open the Filter window  
where you can apply various filter effects to the  
photo/video in the Preview window.  
8
Filter button  
QCamera Workspace  
5
6
In Video Mode, click this button to start captur-  
Capture button (in ing video. To stop capturing, click this button  
4
7
1
Video and Photo  
Mode)  
Save button (in  
Edit mode)  
again.  
9
In Photo Mode, click this button to capture pho-  
tos.  
In Edit Mode, click this button to save the  
photo/video.  
8
2
3
9
10  
Click this button to open the Frame window  
where you can apply various frame effects to  
the photo/video in the Preview window.  
10 Frame button  
11  
12  
Click this button to remove all special effects  
applied to the photo/video in the Preview win-  
dow.  
11 Reset button  
12 Album Switch  
16  
17  
18  
19  
Click this button to open or close the album  
window.  
13  
14  
15  
13 Open Album button Click this button to open an existing album.  
14 New Album button Click this button to create a new album.  
20  
Click this button to view photos in the album as  
15 Slideshow button  
slideshows or export slideshows.  
21  
22  
Click this button to print the photos in Edit  
16 Print Photo button  
Mode.  
Click this button to start burning albums onto a  
17 Burn Album button  
CD.  
23  
Delete Photo but- Click a photo thumbnail in the album and then  
18  
ton  
click this button to delete the selected photo.  
No.  
1
Button/Icon  
Description  
Click this button to add new photos to the  
album.  
19 Add Photo button  
Photo Mode button Click this button to switch to the Photo Mode.  
Video Mode button Click this button to switch to the Video Mode.  
2
Click this button to scroll the thumbnails in the  
album up.  
20 Scroll Up button  
3
Edit Mode button  
Click this button to switch to the Edit mode.  
Using the Q-Media Bar  
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5. Click the Capture button again to stop capturing video.  
Click this button to scroll the thumbnails in the  
album down.  
21 Scroll Down button  
22 Album Window  
23 Status Bar  
Applying Frame Effects to Photos  
1. Click the Photo Mode button.  
Displays the thumbnails of photo/video in cur-  
rent album. Click a thumbnail and the photo/  
video will appear in the Preview window.  
2. Click the Frame button. The Frame effect window will pop up.  
3. Click to select a frame effect in the Filter effect window. The filter effect will  
appear instantly in the Preview window.  
Displays the name of current album and the  
current/total pages of thumbnails in the album.  
4. Click the Capture button to capture photos with the selected Frame effect.  
Capturing Videos  
To capture videos:  
Applying Frame Effects to Videos  
1. Click the Video Mode button.  
2. Click the Frame button. The Frame effect window will pop up.  
1. Click the Video Mode button to switch to the Video Mode.  
3. Click to select a frame effect in the Frame effect window. The frame effect will  
appear instantly in the Preview window.  
2. Click the Capture button. QCamera will start capturing video from the Preview  
window. To stop capturing, click the button again.  
4. Click the Capture button to capture video with the selected frame effect.  
5. Click the Capture button again to stop capturing video.  
3. The captured video will automatically be saved in the album as a thumbnail  
with the icon  
.
Capturing Photos  
Removing Special Effects  
To remove the Filter or Frame effect from the Preview window, click the Reset but-  
ton.  
To capture photos:  
1. Click the Photo Mode button to switch to the Photo Mode.  
Creating a New Album  
To create a new album:  
2. Click the Capture button. QCamera will capture photo from the Preview win-  
dow.  
3. The captured photo will automatically be saved in the album as a thumbnail.  
1. Click the New Album button on the Album window. A dialog will appear asking  
you enter the name of the new album.  
Applying Special Effects to Photos and Videos  
With the Filter and Frame functions, you can easily add more fun and effects to  
2. Enter the name of the new album and then click OK.  
the captured videos and photos.  
Adding Photos to an Album  
To import new photos into an album:  
Applying Filter Effects to Photos  
1. Click the Photo Mode button.  
1. Click the Add Photo button on the Album window. A dialog will appear  
2. Browse to select the photo(s) you want to add to the album and then click OK.  
3. Repeat step 2 if you want to add more photos.  
2. Click the Filter button. The Filter effect window will pop up.  
3. Click to select a filter effect in the Filter effect window. The Filter effect will  
appear instantly in the Preview window.  
Burning Albums onto a CD  
4. Click the Capture button to capture photos with the selected Filter effect.  
This function requires a CD-burner.  
Applying Filter Effects to Videos  
1. Click the Video Mode button.  
1. Make sure that the CD-burner is correctly installed and connected to your com-  
puter (if you are using an external CD-burner), and an empty recordable disc  
(or a disc with enough space) is in the CD-burner.  
2. Click the Filter button. The Filter effect window will pop up.  
2. Click the Burn Album button. A Burn album window will appear.  
3. Click to select a filter effect in the Filter effect window. The Filter effect will  
appear instantly in the Preview window.  
4. Click the Capture button to capture video with the selected filter effect.  
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3. Click to select the album you want to burn onto the CD from the list by check-  
ing the checkbox beside each album name. The total file size of selected  
album(s) and remaining recordable disc space will appear instantly below.  
4. If necessary, click the  
button beside Burner to select the CD-burner to use.  
5. Click the Burn button to start burning.  
You can also click the Erase button to erase the recordable disc before burning.  
For more information about the exciting features of QCamera, please consult the  
on-line Help by clicking the Help button.  
Using the Q-Media Bar  
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QPresentation  
When you plug an overhead projector into the VGA port of your Joybook, QPre-  
sentation automatically performs the following functions.  
1. Detect that the projector has been connected and begin linking up Joybook  
with it. This saves you from manually pressing <Fn>+<F3> to establish the  
link.  
2. Determine if the projector is capable of displaying Joybooks current screen res-  
olution. If it cannot, then determine the next best resolution the projector can  
handle and automatically reset Joybooks screen resolution to match that. This  
matching of resolutions prevents the screen on Joybook from being cut-off  
when displayed on the projector.  
By default, QPresentation is turned on. You can turn it off by adjusting its settings  
on the taskbar.  
1. Locate the QPresentation icon  
on the system tray of your desktop.  
2. Right click on the QPresentation icon to bring the pop-up dialog.  
3. To turn off QPresentation, un-check the Automatic Switch option in the pop-  
up dialog.  
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QPower  
QPower is an advanced system power management tool specifically designed for  
2. A submenu that contains several power profiles will follow. Click to select a  
desired power profile.  
your Joybook. In addition to the standard power management functions provided  
by the Windows system, QPower incorporates several features which allow you to  
precisely and meanwhile easily adjust system power settings. The features include:  
Flexible and comprehensive power setting options for maximizing system per-  
formance or minimizing power consumption  
Preset power profiles for easy selection and application  
Program-associable power profile design allows you to associate different appli-  
cation programs with different power profiles. The specific power profile is  
automatically applied when you open the corresponding application program.  
Launching QPower  
By default, QPower is automatically launched after you turn on your Joybook (the  
icon appears on the Windows System Tray located at the lower right part of  
the Desktop). Should you need to launch QPower after you close it, follow the  
steps below:  
3. When a power profile is selected, the settings will be applied instantly. Mean-  
while, a message box indicating the power profile selected will also appear on  
the screen.  
• When Automatic Switch is checked, 7 power profiles can be applied.  
• When a different power profile is selected, the power profile icon on the System  
Tray will also be changed accordingly.  
• When you place the mouse cursor over the profile icon, a tip balloon containing  
the description of the power profile will appear.  
You can also use the function key combination (Fn + F10) to cycle among the 3  
basic power profiles: Max. Performance, Normal and Max. Battery Life.  
1. Click the Start button on Windows Taskbar and select All Programs, QPower,  
QPower.  
2. The  
icon will appear on the Windows System Tray indicating that QPower  
has been successfully launched.  
Checking Battery Level  
You can check the battery level of your system following the steps below:  
Setting up a Power Profile  
In addition to using the preset power profiles as they are, you can also change the  
settings of these profiles according to your preference.  
1. Right-click on the QPower profile icon  
on the Windows System Tray.  
2. A menu containing several options and a power level indicator will appear. The  
power level indicator shows the percentage of the remaining power.  
To customize a power profile:  
Selecting a Power Profile  
To select a power profile:  
1. Right-click on the QPower profile icon  
on the Windows System Tray.  
2. Select Configuration... from the menu that appears.  
1. Right-click on the QPower profile icon  
on the Windows System Tray.  
Using the Q-Media Bar  
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3. The following QPower window will appear.  
The higher the  
screen bright-  
ness, the more  
the power it  
consumes.  
Bright- For adjusting the brightness level of  
ness  
the screen.  
Display  
For specifying the period of inactiv-  
ity before the Joybook turns off the  
screen.  
Turn-off  
timer  
Screen For specifying the period of time  
Saver  
before the screensaver activates.  
For specifying the period of inactiv-  
ity before the Joybook turns off its  
hard disk.  
Turn-off  
Timer  
HDD  
Select  
Don't  
Care if you do  
4. Click to select a profile from the Profiles box. When a profile is selected, its  
description will appear in the Profile description box below.  
not  
For specifying the status of the QPower  
Infrared port of the Joybook. change  
This option may not be available on Infrared  
want  
to  
the  
port  
5. Adjust settings from the Settings box on the right by selecting options from the  
drop-down menus, or dragging sliders to a different position.  
Miscella-  
neous  
CIR  
Please refer to the table below for the description about the setting items available  
in the Settings box.  
certain Joybook models.  
status when a  
different power  
Item  
Description  
Note  
profile  
is  
selected.  
For specifying the period of inactiv-  
ity before the Joybook goes on  
standby.  
Standby  
Timer  
6. Click the  
button to save the settings. You can also click the  
Hiber- For specifying the period of inactiv-  
nation ity before the Joybook hibernates.  
button to cancel, or the  
ues.  
button to reset all settings to their default val-  
For specifying the action the Joy-  
book performs when you close the  
lid.  
Lid  
Close  
System  
Associating Application Programs with Power Profiles  
By default, some application programs installed in your Joybook are already asso-  
ciated with certain power profiles of QPower. For example, when you open the  
Window Media Player program, the DVD power profile will be applied automati-  
cally. You can add, remove or change the programs that are associated with the  
power profiles following the steps below.  
The higher the  
CPU  
speed,  
CPU  
Speed  
For adjusting the speed of the CPU. the more the  
power it con-  
sumes.  
If you want to disable the power profile switching function, right-click on the  
QPower profile icon  
on Windows System Tray and uncheck Automatic Switch  
from the submenu that appears.  
1. Right-click on the QPower profile icon  
on the Windows System Tray.  
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2. Select Configuration... from the menu that appears.  
3. The QPower window will appear.  
8. Click the  
cel without saving.  
button to save the settings, or the  
button to can-  
4. Click to select a profile from the Profiles box. When doing so, the description of  
the selected profile and the application programs already associated with the  
profile will appear in the Profile description and Associated Applications boxes.  
Removing the Association Between Programs and Power Pro-  
files  
In addition to associating application programs with power profiles, you can also  
remove the association between them following the steps below.  
5. Click the  
button. The dialog below will appear.  
1. Right-click on the QPower profile icon  
on the Windows System Tray.  
2. Select Configuration... from the menu that appears.  
3. The QPower window will appear.  
4. Click to select a profile from the Profiles box.  
5. Click the  
button. QPower will search your system for installed applica-  
tion programs.  
6. When searching is done, the installed application programs in your system will  
appear in the Available box on the left.  
7. Click to select a program in the Current box and then click the  
but-  
QPower will search your system for installed application programs. Depending on  
the number of programs installed, it may take several seconds.  
ton. The selected program will be moved to the Available box, indicating that  
the association between the application program and the power profile is  
removed.  
6. When searching is done, the installed application programs in your system will  
appear in the Available box on the left.  
8. Click the  
cel without saving.  
button to save the settings, or the  
button to can-  
7. Click to select a program in the Available box and then click the  
but-  
ton. The selected program will be added to the Current box indicating that the  
association between the application program and the power profile is estab-  
lished. You can also drag-and-drop the program from the Available box to the  
Current box directly, or simply double-click on the application program in the  
Available box.  
For more information about QPower, please consult the on-line Help by clicking the  
button.  
If the selected application program has already been associated with a power pro-  
file, an error message will appear. You can not associate one application program  
with multiple power profiles.  
If the application program does not appear in the Available box, click the  
button. Browse to select the executable (.exe) of the application program and click  
Open. It will then be added to the Current box on the right.  
Repeat this step if you want to associate more application programs to the power  
profile. If you wish to reset the settings to their default values, click the  
button.  
Using the Q-Media Bar  
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Recording Smart - BenQ Voice Recorder  
The BenQ Voice Recorder is a convenient tool for recording sounds using the  
built-in microphone of your Joybook. In addition to normal recording and play-  
back functions, its noise cancelling capability, once activated, helps to eliminate  
unwanted noises during the recording process.  
Click this button to pause recording/playing sound  
clip. Click it again to resume.  
10 Pause Button  
11 Repeat Button  
Click this button during playback to play the  
sound clip repeatedly. Click it again to return to  
the normal playback mode.  
To open BenQ VoiceRecorder, click the Start button and then select BenQ  
VoiceRecorder, VoiceRecorder.  
Recording Infor- Displays the recording setting of current recording  
12  
13  
mation Area  
task or current playing sound clip.  
BenQ Voice Recorder  
Click this button to activate or deactivate the  
noise cancellation function (appears only when  
recording is in progress).  
Noise Cancella-  
tion Button  
1
3
2
14 Oscillograph  
Displays the sound level of recording.  
Before you start using BenQ Voice Recorder, follow the steps below to check the  
recording settings of your Joybook:  
4
5
1. Right-click the  
icon on Windows System Tray located at the lower right cor-  
14  
ner of the screen, and select Open Volume Control.  
2. Make sure the Mute checkbox in Microphone is checked. Click Advanced.  
10  
11  
12  
13  
7
8
9
6
No.  
Button/Icon  
Description  
Click this button to open a menu that allows you  
to control the program window of Voice Recorder  
or view version information.  
1
Menu Button  
2
3
4
Minimize Button Click this button to minimize Voice Recorder.  
Close Button Click this button to close Voice Recorder.  
New Recording Click this button to begin a new recording task.  
Open Sound  
Clips Button  
Click this button to open existing recorded sound  
clips in your Joybook.  
5
Click this button to save current recorded sound  
(appears only when a recording task is com-  
pleted).  
Save Recording  
Button  
6
7
8
Record Button  
Play Button  
Click this button to start recording.  
Click this button to play an existing sound clip.  
Click this button to stop recording/playing sound  
clip.  
9
Stop Button  
32  
Using the Q-Media Bar  
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3. Check the Microphone Boost checkbox and the click Close.  
Playing Recorded Sound Clips  
1. Click the Open Sound Clip button.  
2. In the dialog that follows, browse to select the sound clip you wish to play and  
then click Open.  
3. Click the Play button to start playing the selected sound clip. To pause playing,  
click the Pause button. To play the sound clip repeatedly, click the Repeat but-  
ton. To stop playing the sound clip, click the Stop button.  
Start Recording  
1. Click the New Recording button.  
2. The dialog below will follow. Click to select an appropriate sample rate and  
channel for recording, and then click OK.  
Selecting a higher sample rate and Stereo channel will result in higher quality  
recordings with larger files.  
3. Click the Record button to start recording. To pause recording, click the Pause  
button. If you wish to activate the noise cancelling function, click the Noise  
Cancellation button. When activated, the line in the oscillograph will turn  
green.  
4. To stop recording, click the Stop button. You can also click the Play button to  
listen to the sound you just recorded.  
5. To save the recording, click the Save Recording button. Browse to an appropri-  
ate location, give the recording a name and then click Save.  
Using the Q-Media Bar  
33  
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Using the Built-In Wireless LAN Function  
With the built-in wireless LAN card on your Joybook, you can access Ethernet  
network wirelessly without the constraints of network cables.  
8. In the Available Networks’ section of the window shows a list of available net-  
works automatically detected by your wireless LAN card.  
At home or in the office, you need an access point, which serves as an air station to  
make transmission possible. Outdoors in places such as in coffee shops or library,  
you can inquire the service personnel about an account.  
9. Click on one of the items in that list and click Configure to create a profile for it.  
10. Give it a profile name and click Next.  
11. You may update the security settings on this page and enter a password if nec-  
essary. (Please check with your ISP for the values for these settings.) Click Next.  
To connect to a wireless LAN network:  
1. Make sure that you are located within the wireless network service area and you  
have already obtained the user name and password for accessing such network  
from the service provider.  
12. Click OK to complete the profile.  
13. Back on the main page of the utility window, notice the new profile item in the  
‘Profiles’ section.  
2. Slide the Wireless Connection Switch on the Joybook to the ON  
position.  
14. Highlight your profile and click Connect to connect to wireless LAN.  
15. You will notice the wireless LAN icon on the system tray now appearing in  
green to indicate connection on.  
To access Internet, you may have to undergo another authorization process and  
enter username and password. For details, please consult your ISP.  
If you are not to use the WLAN Card in your Joybook, dial-up connection using the  
modem port, ADSL and broadband transmission using the LAN port would also do.  
Please contact your local ISP to get more information.  
3. Press the Fn + F12 hotkey combination several times until the Wireless Connec-  
tion Indicator lights up in blue or purple.  
When travelling by air, please be sure to turn off wireless networking to avoid any  
possible risks to flight safety.  
Click Help on the menu bar any time to bring up help.  
4. Click on the wireless LAN icon  
on the System Tray located at the lower  
right corner of the Desktop to bring up a pop-up menu.  
5. If you see the ‘Use Intel PROSet/Wireless’ option in the dialog, click to select it,  
if not, skip to step 6 below.  
6. Click on the wireless LAN icon again to bring up the pop-up menu.  
7. Click Open Intel PROSet/Wireless to bring up the utility window.  
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Using the Q-Media Bar  
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Using Bluetooth (Optional)  
The Bluetooth function allows you to get connected to various devices and ser-  
vices that support Bluetooth transmission. You can get rid of those annoying  
cables when printing documents, synchronizing your PIM data with your PDA or  
another PC, mobile phone or even sharing a network connection.  
4. Click on the Bluetooth icon  
lower-right-hand corner of the Desktop to bring up the pop-up box. Click to  
select Add a Bluetooth Device.  
on the Windows system tray located at the  
Bluetooth is optional depending on your purchased model. You will see the Blue-  
tooth icon on your desktop and system tray whether or not you have the Bluetooth  
device in your system. The icon on the system tray will have three color values  
depending on the status of Bluetooth: white to indicate Bluetooth is off, red to indi-  
cate Bluetooth is turned on, and green to indicate Bluetooth is in connection.  
Adding a Bluetooth Device  
1. Slide the Wireless Connection Switch on the Joybook to the ON  
position.  
If you do not see the Bluetooth icon on the Windows system tray, press <Fn> +  
<F12> again and repeatedly until Bluetooth is “ON”.  
5. Check the “My device is set up and ready to be found” checkbox and click Next.  
2. Press the <Fn> + <F12> hotkey combination several times until Bluetooth is  
“ON.  
3. Turn on the power of your Bluetooth device and activate its Bluetooth function.  
• For details about how to activate the device’s Bluetooth function, please refer to  
its documentations.  
• The maximum effective range of connection between your Joybook and the Blue-  
tooth device is 10 meters.  
• You can use your Joybook to connect to up to 7 Bluetooth devices simultaneously.  
6. The system will begin searching for available Bluetooth devices nearby. After it  
finishes searching, you will see a list of found devices. Highlight a device and  
Using the Q-Media Bar  
35  
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click Next.  
8. You have completed adding a new Bluetooth device. Click Finsih.  
7. Check the “Let me choose my own passkey” radio button and enter a passkey  
between 8 and 16 digits long. (You can enter any text you wish for a passkey.  
You will later be asked to enter the same passkey on the Bluetooth device so that  
they match.) Click Next.  
Sending a File to a Bluetooth Device  
1. After your Joybook is connected to a Bluetooth device, click the Bluetooth icon  
on the system tray to bring up the pop-up box and select “Send a File.  
36  
Using the Q-Media Bar  
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2. In the “Send to” field, if the displayed device isnt where you want to send a file  
4. Wait for file transfer to complete.  
to, click Browse to have the system search for the available Bluetooth devices  
nearby. Otherwise click Next.  
5. You have completed sending a file to a Bluetooth device. Click Finish.  
3. Click Browse to find a file on your Joybook to be sent to the Bluetooth device.  
Click Next.  
Using the Q-Media Bar  
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Booting up in QMedia XS  
With QMedia XS, you can play CD, VCD, DVD or MP3 music files without start-  
ing up Windows. There are two ways of powering on your Joybook. One is the tra-  
ditional method of pressing the power button to boot up Windows. The other is  
E or Del  
Eject disc from the optical drive  
Press <Fn>+<F1> to bring up hotkey help.  
pressing  
- the Internet Explorer hotkey - to boot up QMedia XS.  
Playing Music, Pictures, Movies  
As indicated on the main page, you have a choice of playing either music, pictures  
or movies. After you’ve selected which media type to play, you will then select  
from where to play the content. You can either play the media content from your  
hard disk or DVD-ROM drive.  
Navigating around the screen  
Once QMedia XS has booted up, you will see its main page on the screen. You can  
use the mouse or touchpad or keyboard to navigate around the screen.  
For example, if you wish to play a music CD in the DVD-ROM drive, please fol-  
low the below steps.  
1. Select Music from the main page.  
2. Select DVD-ROM1 on the Music page.  
3. Highlight a song from the playlist.  
4. Move the cursor down to the play control panel and click on the play button to  
begin playing.  
• You can use QMedia XS to play a DVD-Video, Super VCD, VCD, Audio CD or MP3  
CD placed in the optical drive.  
• You can also use QMedia XS to play photos and MP3 music files on the hard disk  
or from the optical drive except the memory card or PC card slot.  
• QMedia XS only supports files in FAT 32 file system. Therefore, do not format your  
hard disk or storage devices where the media files are located into NTFS or other  
file systems, otherwise QMedia XS will not be able to recognize these files. For  
more information about file systems, please consult Windows Help and Support  
Center.  
• When playing MP3 music, the SPDIF audio output will become unavailable.  
• Avoid viewing pictures larger than 2MB. Otherwise system speed will decrease  
dramatically.  
The usual way of tapping on the touchpad to make a selection does not work under  
QMedia XS mode, you have to press the touchpad selector button to effect a selec-  
tion.  
• When playing movies, the mouse and on-screen control bar function will become  
unavailable. However, you can still use the keyboard keys to operate.  
The following keyboard keys are functional in QMedia XS.  
Changing Settings  
Key  
Up arrow  
Description  
You can change settings in QMedia XS by entering the Setup page. From the main  
page, select Setup to enter that page. Here, you can change the Language, Video  
Output, Audio Output settings. Alternatively, you can return to the default set-  
tings by clicking Restore default settings.  
Move selection up  
Down arrow  
Left arrow  
Right arrow  
Enter  
Move selection down  
Move selection left  
Move selection right  
Make a selection  
Esc  
Move up one level  
38  
Booting up in QMedia XS  
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Attaching External Display Devices  
Attaching a VGA Display Device  
When giving a presentation, you can output the Joybook S72's video signal to an external display device, such as a projector or monitor. Press the Fn + F3 hotkey combina-  
tion to switch between Joybook S72's own LCD panel and the attached display device, or use simultaneous display.  
Monitor  
Projector  
Attaching External Display Devices  
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S-Video Out  
The S-Video Out port allows you to output display signals to a television set or VCR for viewing or recording.  
TV  
VCR  
40  
Attaching External Display Devices  
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Installing Additional Memory  
You can replace the existing memory module with a higher-capacity one. Before  
you upgrade or replace memory, please check on the BenQ web site to deter-  
mine the module which can be used, or contact BenQ distributor or customer  
service center. It is recommended that you take your Joybook to the BenQ dis-  
tributor or customer service center for the upgrade or memory replacement.  
The memory of your Joybook can be extended to up to 2 GB.  
Please follow the steps below to consult the FAQ information and find out  
the types of BenQ certified memory modules for your Joybook:  
1. Connect to BenQ On-line Service and Support (http://support.BenQ.com).  
2. Click FAQ.  
3. Click Joybook.  
1. Turn off Joybook, and disconnect the AC adapter. Turn Joybook over.  
Battery  
Memory  
cover  
Installing Additional Memory  
41  
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1
2
3. While moving battery retainer 2 (as indicated in step 2) to the right, slide the battery  
in the direction shown to remove it from the Joybook.  
2. Slide battery retainer 1 (as indicated above) to the left to unlock the battery.  
4. Use a screwdriver to remove the screw that secures the memory cover.  
5. Open the cover.  
42  
Installing Additional Memory  
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6. Align the memory module with the slot, and then insert it. When inserting, pay  
attention to the direction of the memory module.  
7. Gently push the free edge downwards until the module locks into place.  
1
2
8. Replace the cover, and use a screwdriver to secure it with the screw.  
9. Place the battery on its original position and then slide the battery retainer 1 to the right to  
lock the battery. Connect the AC adapter. When you start Joybook, it will automatically  
test and configure the new memory.  
Installing Additional Memory  
43  
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Recovering Your System  
Should your system become unstable and you wish to restore it to its original state  
or make a backup, you can do so following either of the methods below:  
Start creating backup files. First please check your drive D: for sufficient free space  
and the disk format must be FAT32. If you already have an old backup file on  
drive D:, then the backup file will be replaced: start backing up all data on drive C:  
to drive D:.  
1. The Windows System Restore tool  
2. The Quick Recovery function of your Joybook  
3. The supplied Recovery CDs  
• Old backup data will be overwritten by a new one.  
• Before you select this option, make sure that there is enough space on drive D: for  
storing the backup data and the disk format of drive D: is FAT32. For example, to  
back up 6GB data on drive C: to drive D:, you need at least 3GB free space on  
drive D:. You can follow the steps below to check the used or available space and  
disk format of drive C: and D:.  
It is recommended that you try the Windows System Restore tool before attempt-  
ing the other 2 options.  
System recovery is a data destructive process. You should backup all data and  
applications prior to restoring. Please make sure your system is connected to AC  
Power before continuing.  
1. Click the Start button and then select My Computer.  
2. Right-click on the C: or D: drive icon and then select Properties from the menu  
that appears.  
• Do not delete the file Mysystem.pqi in the MyBackup folder in drive D:. Otherwise  
Using the Windows System Restore Tool  
the backup data will be deleted.  
1. Start your Joybook to Windows.  
Restore all data to system drive (C:) from the backup data in drive D:: restore  
drive C: using the backup data from drive D:.  
2. Insert Recovery CD Disc 1 into the optical drive.  
3. The Windows System Recovery tool will appear on the screen automatically.  
Follow the on-screen instructions to proceed.  
• The default partitioning of your Joybook’s hard disk is as follows: 60% of the total  
space for the C: disk, 2 GB for the hidden partition and the rest to the D: disk.  
• The Quick Recovery data is stored in the PQSERVICE partition on the hard disk  
drive. Do not delete this partition, or the Quick Recovery function will become  
unavailable. If this happens, please contact your local BenQ service center for  
help.  
Using the Quick Recovery Function  
Your Joybook provides you with a Quick Recovery method from its hard drive.  
To recover using the quick recovery method:  
• If you are an expert user and plan to re-assign your hard disk partitions, please be  
aware that Joybook S72 requires 100MB of un-partitioned space reserved for  
QMedia XS. This means, do not use up 100% of your hard disk spaces for all your  
partitions. Leave 100MB unused for QMedia XS.  
1. Restart your Joybook.  
2. During the restart process, press the F10 key when you see "F10 to Recover" on  
the upper left part of the screen. A language selection menu will appear. Click to  
select the language you prefer.  
3. The following options will then appear on the screen. Use the touch pad or Tab  
key to make your selection and then press the Enter key to confirm.  
This process will ERASE ALL data in your system drive (C:) and restore the sys-  
tem to default factory configuration: restores the system disk (C:) of your Joybook  
to its original, factory preload state.  
If this option is selected, all programs you installed or data you saved on drive C:  
will be erased. However, data on drive D: will not be affected.  
To backup all data in your system drive (C:) to drive (D:), please click "Next".  
Please make sure your system is connected to AC Power before continuing: back  
up all data on drive C: to drive D:. Click Next and the following options will  
appear:  
Do not delete this partition  
44  
Recovering Your System  
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Using the Recovery CDs  
• All programs you installed or data you saved on drive C: will be erased. However,  
data on drive D: will not be affected.  
• Recover using the Recovery CDs will cause the Quick Recovery function to  
become unavailable. If this happens, please contact your local BenQ service cen-  
ter for help. Besides, you will also need to install the device drivers manually from  
Recovery CD Disc 2.  
• Do not remove the Recovery CD when recovery is in progress.  
• Make sure that the system is not in hibernation mode before using the Recovery  
CDs.  
1. Restart your Joybook.  
2. When Joybook starts up, press the Esc key to enter the Boot Menu during  
Power-On Self-Test (POST) while the BenQ Joybook logo is being displayed.  
3. Insert the Recovery CD Disc 1 into the CD-ROM drive.  
4. Select CD-ROM/DVD-ROM from Boot Menu using the up and down arrow  
keys (K, L) and press the Enter key.  
5. Then system will boot from the Recovery CD and you will see the Quick Restore  
screen. Follow the on-screen instructions to proceed.  
6. When you finish the recovery process, remember to remove the Recovery CD.  
Reinstalling Software or Driver  
To install/reinstall the software or driver, you can find the source files on the  
Recovery CD Disc 2.  
Reinstalling QMedia XS  
1. Finally, after you have installed all other software and drivers, please insert the  
recovery CD for QMedia XS into the DVD-ROM drive.  
2. Reboot the system. When the system restarts, it will automatically install QMe-  
dia XS.  
Recovering Your System  
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FAQ and Troubleshooting  
The following are descriptions of situations that you may encounter during use of  
the Joybook, along with basic troubleshooting steps. If you are not able to resolve  
the issue, immediately contact a BenQ service center for assistance.  
Battery and Power  
How long should I charge the battery for the first time?  
General  
For new Joybooks, you should charge the battery for a minimum of 8 to 12 hours.  
What is Joybook? What are the differences between Joybooks and traditional  
notebooks?  
My computer won't start up with the battery inserted?  
Make sure the battery is properly inserted.  
BenQ call it Joybook, because BenQ has combined entertainment and stylish  
design with traditional notebook's functions. For example, enhanced 3D process-  
ing power for gaming and movie viewing. With Joybook, you will be able to enjoy  
the most exciting audio and visual experience ever!  
Make sure that the battery is fully charged. If this does not work, consult your  
BenQ dealer.  
What should be the run time of a battery?  
What is a Wireless LAN (WLAN)?  
Run time will vary on individual Joybooks, based on the application programs  
being used (i.e. high graphics, games), the number of times data is saved or  
retrieved from the hard drive and/or optical drive, the memory of notebook, and  
chemistry and capacity of the battery. A “realistic” average run-time for a battery  
is 1.5 to 3 hours. Again run time will vary on applications being used and individ-  
ual notebooks.  
A WLAN is a type of Local Area Network (LAN) that uses high frequency radio  
waves rather than wires to communicate and transmit data among nodes. It is a  
flexible data communication system implemented as an extension to, or as an  
alternative for, a wired LAN within a building or campus.  
What is IEEE 802.11a/b/g?  
What should I do with the battery if I will not use my Joybook for a longtime?  
IEEE 802.11a/b/g is a technical specification issued by the Institute of Electrical  
and Electronic Engineers (IEEE) that defines the operation of 5 GHz/54Mbps, 2.4  
GHz, 11 Mbps/54Mbps, Direct Sequence Spread Spectrum Wireless Local Area  
Networks (WLANs).  
Recharge the battery or discharge it to about 40% full, and then store it in a dry  
place at about 15°C to 25°C. Extremely high or low temperature will shorten the  
life of battery.  
When charging the battery, the power indicator on Joybook suggests that the bat-  
tery is fully charged. When I check it from the Power Manager in Windows, the  
battery level is only about 95%-99%. Why?  
What is Centrino technology? What are the advantages of notebook PC's using  
the Centrino technology?  
The Centrino technology enhances the performance of notebook PC's at low  
power consumption by optimizing the integrated design of the entire computing  
system and the application environment. The major components of Centrino  
technology include Pentium-M CPU, Intel 915 chipset and Intel Pro/Wireless  
2100 Mini-PCI network interface card. Therefore, if a notebook PC does not use  
all of these components, we cannot say it uses the Centrino technology.  
It is the result of the battery protection design of Joybook. When the power indi-  
cator on Joybook is off, it means that the battery has reached a saturated voltage:  
95%-99%. At this moment, the voltage difference detected by Joybook is very  
small, so it will reduce the charging current to prevent overcharging the battery  
with excess current or voltage, which will damage the battery. Moreover, in order  
to protect the battery from exposing to high voltage and current for a long time  
during charging, the battery has been equipped with a protection circuit that will  
charge the battery at low current in the final phase.  
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FAQ and Troubleshooting  
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How come my notebook is not fully charged even after a full night charge?  
Connection  
Make sure that the Joybook is receiving power. Is the cord plugged in correctly?.  
When the battery is installed in the computer and it is properly plugged in to an  
AC outlet, check to see if the battery level icon is showing a charge sign. If this  
does not fix the problem, the battery, the power source in the notebook, or the AC  
power cord may be defective. Consult your BenQ dealer for help and mainte-  
nance.  
My modem does not connect at 56K speed?  
Several factors can affect connection speed, such as line noise, number of people  
connecting/connected to your ISP, and the age and condition of the telephone  
lines. A 56K modem does not guarantee all connections at 56K; rather it offers the  
ability to connect at up to 56K speed.  
What should I do if the battery gets hot in my Joybook?  
Can't connect to the Internet with the built-in network interface on Joybook?  
Take the battery out and let it cool down. If the problem persists once it is inserted  
back into the Joybook, the battery could be defective and it may need to be  
replaced.  
Check if the network has a fixed MAC address. Contact your network administra-  
tor for further solutions.  
How to prolong the life of the battery?  
Joybook is unable to use the infrared port to communicate with other devices.  
Avoid frequent full discharges because this puts additional strain on the battery.  
Several partial discharges with frequent recharges are better for the battery than  
one deep one.  
Please confirm the following:  
Communication speeds for Joybook and the external device are identical.  
The infrared port is clean, and there are no objects blocking the path between  
Joybook and the external device.  
Although memory-free, apply a deliberate full discharge once every 30 charges  
to calibrate batteries with fuel gauge. Running down the battery in the equip-  
ment does this. If ignored, the battery level icon will become increasingly less  
accurate. The battery life will not be affected.  
The distance and angle between Joybook and device do not exceed the effective  
range of the port.  
You are not attempting to establish the link under conditions of direct sunlight.  
Keep the battery cool. Avoid placing it in a hot car. For prolonged storage, keep  
the battery at a 40% recharge level.  
There are no incompatibilities between the communications software that is  
attempting to establish the infrared link and any other communications soft-  
ware on the computer. For further information, please consult the manual for  
the particular software.  
Consider removing the battery from the Joybook when running on AC power.  
Joybook will not start up, even though the power button was pressed.  
Check the power indicator.  
If it is not lit up, Joybook is not being supplied by power-either from an external  
power source via the AC adapter or from the battery. Make sure that the AC  
adapter is correctly inserted into the power jack of Joybook and a working elec-  
trical socket, and allow the battery to begin charging.  
When connecting to a local network with Joybook, the connection is unstable.  
The instructions below will guide you through the troubleshooting process.  
1. Right-click My Computer and select Properties, Hardware, Device Manager.  
2. Double click Network adapters. When the name of the network adapter of Joy-  
book appears, double-click on it.  
If the power indicator is lit up in blue, the Joybook is being supplied normally  
with power, meaning that the problem lies elsewhere.  
3. The Properties window will pop up. Click the Advanced tab, and then click the  
Link speed & duplex item on the left.  
If you have added any hardware (memory for example), check if it has  
been installed correctly.  
4. Select the appropriate mode according to the settings of your LAN service from  
the Value drop-down menu on the right, and then click OK.  
It is possible that certain operating system files are damaged or missing.  
If so, you may need to first back up all your data and then use the restore  
CD that came with the Joybook to return the its software to original  
state. Please note however that doing so will cause all of your personal  
data on the hard disk drive to be lost!  
If the situation persists, use the Fn+F12 function key combination to shut down  
wireless network function to reduce interference of different network connec-  
tion modes.  
FAQ and Troubleshooting  
47  
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JB S72E.book Page 48 Tuesday, March 29, 2005 6:13 PM  
I have problem setting up wireless network.  
My system is running very slow. How can I improve performance?  
Please follow the instructions below to resolve the problem:  
System resources are the amount of memory and hard drive space that your Joy-  
book can use and can degrade over time slowing the computer. However, you still  
can improve the system performance by using the methods below:  
Have you enabled the wireless LAN function of the Joybook? Remember to use  
the Fn + F12 function key combination to enable it.  
Close all open programs not being used. Use software program that are abso-  
lutely necessary. Try running virus scans and other tools when away from the  
desk. Closing software program that are not necessary helps window perform  
more efficiently.  
Click the Start button and select Control Panel, Network and internet Connec-  
tions, Network Connections and then double-click Wireless Network Connec-  
tions. Make sure the connection status is connected and with appropriate signal  
strength. If you do not see the connection status, make sure your wireless device  
is set up correctly so your Joybook can pick up the signal.  
Prevent background software programs from loading. As software programs  
load the small icons on the System Tray, they will be running in the background  
and each one consumes valuable system resources. You can follow the steps  
below to prevent application programs from running when Windows launches:  
Make sure that your wireless router or access point is broadcasting the SSID.  
Refer to your wireless devices documentation for enabling this broadcasting fea-  
ture.  
1. Click the Start button and then select Run....  
If you are doing it correctly, right click on the wireless connection icon  
on  
2. Type “msconfig” in the Open field. This will open the system configuration util-  
ity.  
the System Tray located at the lower right corner of the Desktop and select View  
available wireless network and you should see the SSID that your wireless hub or  
device is broadcasting. If not, call your wireless device (router or access point)  
manufacturer to get support on how to enable this broadcasting feature.  
3. Click the Startup tab and then uncheck any task that is unwanted.  
4. Click OK and restart the Joybook.  
Remove programs from the Startup folder. Removing programs from the Star-  
tup folder also helps to prevent programs from running when Windows starts  
up. To do so, follow the steps below:  
System  
1. Right click anywhere in the open area on the Desktop and select New, Folder.  
Give the folder a name. This folder will be used later.  
How should I resolve the "Low on Disk Space" or "Out of Disk Space" error mes-  
sages.  
2. Right click the Start button and then select Open. A folder named Programs  
will appear in the Start Menu window.  
Windows uses disk space for operations such as caching and virtual memory. The  
Joybook may not run reliably if the hard drives free disk space drops under  
100MB or 200 MB (for window XP). The following instructions will help you free  
up the disk space.  
3. Double click the Programs folder and then the Startup folder.  
4. Right click any icon in the folder and then select Properties. The information  
about the icon will appear. this will help you to judge if the program is neces-  
sary to be left in the Startup folder.  
1. Click Start and then My Computer.  
2. Right click the hard drive icon and then select Properties.  
3. Observe how much free space is on the hard drive.  
5. Select unwanted program icons, right click on them and select Cut.  
6. Close the open windows to return to the windows desktop.  
7. Open the folder created in step 1.  
4. To free up hard drive space, click Disk Cleanup and follow the instructions that  
follow to proceed.  
8. Select the Edit and Paste commands in the folder window. The icons that were  
cut from the Startup folder are now placed in the folder.  
How do I update the driver?  
9. Restart the Joybook. The programs removed from the Startup folder will no  
longer run when Windows starts. However, you can still run them by double  
clicking their icons in the folder created in step 1.  
Please visit BenQ on-line product support (http://Support.BenQ.com) to search  
for updated sound driver software.  
Empty the Recycle Bin. You can free up disk space by clearing files you no longer  
need from the Recycle Bin. To do so, right-click the Recycle Bin icon on the  
Desktop and select Empty Recycle Bin.  
48  
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JB S72E.book Page 49 Tuesday, March 29, 2005 6:13 PM  
Delete temporary files and directories. This will increase hard disk space and  
reduce the time Window takes to access the hard drive. It will also help to solve  
problems associated with spooling print job.  
7. Deselect Allow the computer to turn off this device to save power.  
8. Repeat steps 5 through 7 for each USB Root hub.  
9. Click OK, and then close Device Manager.  
1. Close all running programs.  
2. Click the Start button and select All Programs, Accessories, System Tools, and  
then Disk Cleanup.  
Why does the keyboard and/or palm rest get warm?  
Typically, the Joybook tends to be slightly warm. The location of the battery is typ-  
ically underneath the palm rest and as a result, the palm rest gets warm. The loca-  
tion of the processor is typically underneath the keyboard and since heat rises, the  
keyboard may slightly get warm. There is no need to be concerned. However, since  
your computer has a thermally controlled fan, when the CPU and/or internal tem-  
perature of the notebook reaches a certain temperature level, the fan is turned ON  
and stays ON until the temperature drops to a pre-defined level.  
3. Check the types of files you want to delete (temporary files are safe to delete).  
4. Click OK.  
Use the Scan Disk and Defragment functions. The Scan Disk function checks a  
hard drive for errors, while the Disk Defragment function takes all the scattered  
bits of program data and groups them back together in the front of the drive.  
1. Click the Start button and then select My Computer.  
2. Right-click the hard drives icon and select Properties.  
3. Click the Tools tab and then the Check Now button.  
4. Check all check boxes in the dialog that follows.  
5. Click Start, Yes.  
The u, I, o, p, j, k, l keys on my Joybook are coming up as numbers instead of let-  
ters?  
The number keys are enabled. Press the num lk (Number Lock) key once to dis-  
able the number lock function, and the letters will return to normal.  
6. Restart the computer. It may take a long time to complete.  
To run Disk Defragmentation in Windows XP:  
There is no sound coming from the speakers.  
Check the following:  
1. Close all running software programs.  
The speakers may have been muted. Look at the volume control (speaker icon)  
on the Windows Taskbar to see if mute has been set. If so, turn off the mute.  
2. Right-click the hard drives icon and select Properties.  
3. Click the Tools tab and then the Defragment Now button.  
The speakers may have been turned off. Use the Fn + F7 hotkey combination to  
turn them on.  
4. Click to select a drive and then click the Defragment button. It may take a long  
time to complete.  
The volume may have been set too low. Use the Volume Up/Down Button to  
increase the volume.  
If Disk Defragmenter start itself over and over, it means that some hidden back-  
ground software program is still accessing the hard drive. Restart the computer  
and try again.  
An earphone or external speakers may be connected to the audio-out jack, auto-  
matically turning off the computer's internal speakers.  
CD or DVD does not function.  
Please verify the following:  
Joybook is turned on, and the CD or DVD discs are properly inserted in the cen-  
ter of the disc tray in the optical drive.  
USB devices quit working unexpectedly in Microsoft Windows XP.  
This is because USB devices such as camera, scanners. or printer loses its connec-  
tion and stops working unexpectedly. Please follow the steps below to resolve the  
problem.  
The disc tray is closed.  
1. Click Start, and right click My Computer.  
2. Click Properties and then Hardware.  
The CD or DVD is not bent or badly scratched.  
Noise from the optical drive when the disk plays shows that the optical drive may  
be deformed, and the computer needs to be repaired. If the disk tray does not  
open after the Eject button is pressed, insert a pin into the Emergency Eject hole  
to force the tray out.  
3. Click Device Manager.  
4. Double-click the Universal Serial Bus Controllers branch to expand it.  
5. Right-click USB Root Hub, and then click Properties.  
6. Click Power Management.  
FAQ and Troubleshooting  
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DVD movies will not play.  
How can I reduce the wearing of the screen spindle when I open the screen?  
The region code of the DVD inserted must match that of the DVD playback soft-  
ware used. This region code can be set up to five times. If you have not reached  
this limit, a prompt will appear that will allow you to change the region code of  
the software to match that of the move. Otherwise, you can only play back DVDs  
with the same region code as the last DVD played back successfully.  
We suggest that you open and close your screen gently and slowly with both  
hands. Apply force evenly on both hands to reduce spindle wearing and prevent  
deformation or breaking of spindle due to uneven force application.  
Display  
Why is the hard drive capacity displayed by the OS be different from its nomi-  
nated capacity?  
There is nothing visible on the screen.  
Most users may have discovered that the capacity of a 10GB hard drive will  
become 9GB when displayed from the OS; and 20GB become 19GB, 40GB  
become 38GB..., etc. The bigger the capacity, the bigger the difference. It is  
because hard drive makers and OS developers calculate hard drive capacity in dif-  
ferent ways. As a result, the nominated capacity is different from the exact capacity  
Check the power indicator.  
If it is not lit up, no power is being supplied to Joybook. Connect the AC adapter  
and restart Joybook.  
If it is lit up in amber, Joybook has entered sleep mode in order to conserve  
power. Simply pressing the power button should return Joybook to normal  
operating mode.  
displayed by the OS.  
If it is lit up in blue, Joybook is being supplied normally with power. There are  
two possible causes for the problem.  
Calculation of hard drive capacity Calculation of hard drive capacity  
by drive makers  
by OS developers  
The screen's brightness may be set too low. Use the Fn + F5 hotkey com-  
bination to increase the brightness.  
1GB=1,000MB  
1MB=1,000KB  
1KB=1,000 byte  
1GB=1,024MB  
1MB=1,024KB  
1KB=1,024 byte  
The display mode may be set to use an external display. Use the Fn + F3  
hotkey combination to switch the display mode to use Joybook's own  
LCD panel or to use simultaneous display.  
Example of a 40GB hard drive:  
Calculation by drive makers  
Calculation by OS developers  
When I connect the Joybook to an external monitor, the display is abnormal.  
The instructions below will guide you through the troubleshooting process.  
40GB=40,000MB  
=40,000,000KB  
40GB=40,960MB  
=41,943,040KB  
=40,000,000,000byte  
=42,949,672,960byte  
Use the Fn+F3 function key combination to set external video signal enabled.  
Refer to the user's manual of the external monitor to check the settings.  
Exact capacity of a 40GB hard drive displayed in the OS:  
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).  
Connect the cable to the Joybook and reboot the system. If there is no display on  
the external monitor after system reboot, connect Joybook to a standard VGA  
monitor and wait until you can see things properly on that VGA monitor. Then  
connect the target display to Joybook again.  
Furthermore, when you partition a hard drive, the system will reserve some space  
on the drive for system files. Therefore, the total capacity of a hard drive displayed  
by the OS will never be the same as its nominated capacity.  
Check if you have connected devices to both the S-Video and VGA output on the  
Joybook. If yes, disconnect the device connected to the S-Video output on the  
Joybook to enable normal signal output from the VGA output. In general, if you  
have connected devices to both S-Video and VGA output on the Joybook, the S-  
Video output will be selected in first priority.  
I hear noise when connecting an earphone to Joybook.  
The instructions below will guide you through the troubleshooting process.  
Connect the earphone to other devices, such as a radio to see if you can still hear  
that noise. If the noise persists, the earphone may be out of order.  
If you can hear the noise only when inserting, it is the result of high instanta-  
neous current. It is a normal phenomenon.  
50  
FAQ and Troubleshooting  
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JB S72E.book Page 51 Tuesday, March 29, 2005 6:13 PM  
How can I judge if my LCD panel is out of order and what should I do if it hap-  
pens?  
If your Joybook cannot display images at the default resolution, please visit the  
BenQ website to download and update the latest Joybook display drivers.  
Contact your BenQ dealer if either of the following phenomena occurs:  
The screen shakes when the system started up normally.  
Fonts displayed on the screen are unclear and strange codes appear.  
There is no display when the hard drive is running normally.  
Colors on the screen are strange and turn into white.  
Vertical or horizontal lines appear on the screen.  
When playing back a media file using Windows Media Player, the frame speed is  
abnormal.  
The sound changes while the screen remains the same when playing games.  
FAQ and Troubleshooting  
51  
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JB S72E.book Page 52 Tuesday, March 29, 2005 6:13 PM  
Information on Safety, Cleaning, and Battery Maintenance  
5. Do not drop, hit or otherwise abuse the battery as this may result in the expo-  
sure of the cell contents, which are corrosive.  
Safety  
When setting up or operating Joybook, please pay special attention to the follow-  
ing:  
6. Do not expose the battery to moisture or rain.  
7. Keep battery away from fire or other sources of extreme heat. Do not incinerate.  
Exposure of battery to extreme heat may result in an explosion.  
1. Keep this manual in a safe place for easy reference when needed.  
2. Make sure to follow all instructions and warnings related to the system.  
8. Do not use AC adapters other than the one provided with the Joybook.  
9. Do not place the battery within reach of children.  
3. Place Joybook on stable, level surface, and ensure that the ventilation holes are  
not obstructed.  
10. Follow the local laws governing the disposal of batteries. As far as possible,  
submit used batteries to be recycled.  
4. Do not expose Joybook to rain or excess humidity, and keep it away from liq-  
uids (such as beverages, faucets, and so on).  
11. Use of improper batteries, or attempting to disassemble a battery, may result in  
explosions. Follow vendor recommendations in using batteries of the identical  
or equivalent type as replacements for worn-out batteries.  
5. Do not expose Joybook to direct sunlight, and keep it away from sources of heat  
(such as radiators, space heaters, stoves, and so on).  
6. Do not expose Joybook to heavy impacts or strong vibrations. When closing the  
computer, do not use excessive force.  
Cleaning Your Joybook  
7. Do not place Joybook in environments where the temperature is below 0°C or  
above 50°C .  
8. Do not use Joybook in environments where the temperature is below 5  
When cleaning Joybook, follow these steps:  
1. Turn off Joybook, disconnect the AC adapter, and remove the battery.  
°C  
or  
2. Use a damp cloth to wipe the outer surface of the computer. Do not apply liquid  
or spray cleaners directly on the Joybook.  
above 35 . Otherwise the system performance will be adversely affected.  
°C  
9. Do not place the computer in the area of strong magnetic fields.  
3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids  
specially formulated for LCD screens.  
10. Use an appropriate electrical outlet, and make sure that no heavy objects are  
placed on the AC adapter or power cord.  
11. The AC adapter is a high-voltage component. Do not attempt to repair it on  
your own. If it becomes damaged, please contact an authorized BenQ distribu-  
tor or service center.  
12. Make sure that the modem port is used only with a regular analog phone line.  
Do not connect a digital phone line to the modem port, as this will cause dam-  
age to the modem.  
Battery Maintenance  
1. Fully charge/discharge battery up to 4 cycles before achieving full capacity of a  
new battery.  
2. Fully discharge and then fully charge the battery every two to three weeks for  
battery conditions.  
3. Remove from the device and stored in a cool, dry, clean place if the battery will  
not be in use for a month or longer and recharge the battery after a storage  
period.  
4. Do not short-circuit. A short-circuit may cause severe damage to the battery.  
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JB S72E.book Page 53 Tuesday, March 29, 2005 6:13 PM  
Service and Support  
BenQ Joybook Global Online Service  
Joybook Online Registration  
order to ensure you an enjoyable experience with your Joybook, the following  
supports are provided so you can get assisted whenever and wherever you are.  
Register now to get free product news and latest information about BenQ! To reg-  
ister, follow the steps below:  
1. Refer to the illustration below to locate the 24-digit product serial number on  
the bottom side of your Joybook and write it down.  
Warranty: Global warranty information of your Joybook product. For local war-  
ranty information, please refer to the local warranty documentation in the pack-  
age.  
Serial number  
Download Center: Drivers, documentations and additional software for keeping  
your Joybook up-to-date.  
FAQ: Contains answers to frequently asked questions about Joybook as well as  
additional tips.  
Contact Center: Here you can directly contact BenQ Customer Service for  
answers and advice to your questions. You can also obtain the information  
about the BenQ service stations in your country.  
Forum: An open space where you can post your questions and suggestions, or if  
you will, answer the questions raised by other Joybook users.  
3. Click Register Now to begin with registration and follow the instructions on the  
screen to proceed.  
Service and Support  
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JB S72E.fm Page 54 Wednesday, April 20, 2005 2:25 PM  
54  
Service and Support  
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