Beko Freezer SS 137020 User Manual

SS 137020  
SS 137020 X  
Refrigerator  
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CONTENTS  
1 Your refrigerator  
3
4
4 Preparation  
12  
2 Important Safety  
Warnings  
5 Using your refrigerator 13  
Setting the operating temperature ...13  
The operating temperature is regulated  
by the temperature control...............13  
Using interior compartments............13  
Freezing fresh food..........................13  
Recommendations for preservation of  
frozen food......................................14  
Defrost ............................................14  
Placing the food ..............................15  
Rotary storage container .................16  
Intended use .....................................4  
For products with a water dispenser;.6  
Child safety........................................6  
HCA Warning ....................................6  
Things to be done for energy saving..6  
3 Installation  
Points to be considered when re-  
7
transporting your refrigerator .............7  
Before operating your refrigerator ......7  
Electric connection ............................7  
Disposing of the packaging ...............8  
Disposing of your old refrigerator .......8  
Placing and Installation ......................8  
Adjusting the feet...............................9  
Changing the illumination LED ..........9  
Reversing the doors ........................10  
Reversing the doors ........................11  
6 Maintenance and  
cleaning  
17  
Protection of plastic surfaces ..........17  
7 Recommended solutions  
for the problems  
18  
8 Beko Customer Care 21  
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1 Your refrigerator  
1
14  
11  
2
3
4
10  
13  
4
4
4
10  
12  
4
5
6
7
13  
8
9
1-  
2-  
3-  
4-  
5-  
Trim plastic front  
Interior light  
Thermostat knob  
Movable shelves  
Defrost water collection channel -  
Drain tube  
9-  
Adjustable front feet  
10- Adjustable door  
shelves  
11- Egg compartment  
12- Sliding storage boxes  
13- Bottle shelf  
6-  
7-  
8-  
Crisper cover  
Fresh Store Compartment  
Crisper  
14- Dairy compartment  
Figures that take place in this instruction manual are schematic and may not  
correspond exactly with your product. If the subject parts are not included in the  
product you have purchased, then it is valid for other models.  
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2 Important Safety Warnings  
Please review the following informa-  
• Do not touch frozen food by hand;  
tion. Failure to observe this information  
may cause injuries or material damage.  
Otherwise, all warranty and reliability  
commitments will become invalid.  
they may stick to your hand.  
• Unplug your refrigerator before clean-  
ing or defrosting.  
• Pressure or spray cleaning materials  
should never be used in cleaning and  
defrosting processes of your refriger-  
ator. In such cases, the solution may  
get in contact with the electrical parts  
and cause short circuit or electric  
shock.  
• Never use the parts on your refrigera-  
tor such as the door as a means of  
support or step.  
• Do not use electrical devices inside  
the refrigerator.  
• Do not drill or cut the refrigerator as  
you may release the refrigerant gas.  
This may cause irritation to the skin or  
injury to the eye.  
.• Do not cover or block the ventilation  
holes on your refrigerator with any  
material.  
• Electrical devices must be repaired  
by only authorised persons. Repairs  
performed by incompetent persons  
create a risk for the user.  
• In case of any failure or during a  
maintenance or repair work, discon-  
nect your refrigerators mains supply  
by either turning off the relevant fuse  
or unplugging your appliance.  
• Do not pull by the cable when pulling  
the plug out of the wall socket.  
• Place the beverage with higher proofs  
tightly closed and vertically.  
Intended use  
This product is intended to be used  
– indoors and in closed areas such as  
homes;  
– in closed working environments such  
as stores and offices;  
– in closed accommodation areas such  
as farm houses, hotels,with retire-  
ment homes.  
• This product should not be used  
outdoors.  
General safety  
• When you want to dispose/scrap the  
product, we recommend you consult  
the authorized service agent in order  
to learn the required information and  
authorized bodies.  
• Consult your authorized service agent  
for all your questions and problems  
related to the refrigerator. Do not  
intervene or let someone intervene to  
the refrigerator without notifying the  
authorised services.  
• For products with a freezer compart-  
ment; Caution, eating of ice cream or  
ice cubes immediately after removing  
from freezer may cause discomfort  
due to the extreme cold.  
• For products with a freezer com-  
partment; Do not put bottled and  
canned liquid beverages in the freezer  
compartment. Otherwise, these may  
burst.  
• Never store spray cans containing  
flammable and explosive substances  
in the refrigerator.  
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• Do not use mechanical devices  
or other means to accelerate the  
defrosting process, other than those  
recommended by the manufacturer.  
• Do not operate a damaged refrigera-  
tor. Consult with the service agent if  
you have any concerns.  
• Electrical safety of your refrigerator  
shall be guaranteed only if the earth  
system in your house complies with  
standards.  
• Avoid causing damage on power  
cable when transporting the refrigera-  
tor. Bending cable may cause fire.  
Never place heavy objects on power  
cable. Do not touch the plug with wet  
hands when plugging the product.  
• Do not plug the refrigerator if the wall  
outlet is loose.  
• Water should not be sprayed directly  
on inner or outer parts of the product  
for safety purposes.  
• Exposing the product to rain, snow,  
sun and wind is dangerous with  
respect to electrical safety.  
• Do not spray substances containing  
inflammable gases such as propane  
gas near the refrigerator to avoid fire  
and explosion risk.  
Contact your authorised service  
agent in the event of damage caused • Never place containers filled with  
to your power cable.  
water on top of the refrigerator, other-  
wise this may cause electric shock or  
fire.  
• Please contact an authorised electri-  
cian in the event of power cord dam-  
age.  
• Never plug the refrigerator into the  
wall outlet during installation. Other-  
wise, risk of death or serious injury  
may arise.  
• This refrigerator is intended for only  
storing food items. It must not be  
used for any other purpose.  
• Label of technical specifications is  
located on the left wall inside the  
refrigerator.  
• Do not overload your refrigerator  
with excessive amounts of food. If  
overloaded, the food items may fall  
down hurt you and damage refrigera-  
tor when you open the door. Never  
place objects on top of the refrigera-  
tor; otherwise, these objects may fall  
down when you open or close the  
refrigerators door.  
• Never connect your refrigerator to  
electricity-saving systems; they may  
damage the refrigerator.  
• If there is a blue light on the refrigera-  
tor, do not look at the blue light with  
optical tools.  
• For manually controlled refrigerators,  
wait for at least 5 minutes to start the  
refrigerator after power failure.  
• This operation manual should be  
handed in to the new owner of the  
product when it is given to others.  
• As they require a precise temperature,  
vaccines, heat-sensitive medicine  
scientific materials etc. should not be  
kept in the refrigerator.  
• If not to be used for a long time,  
refrigerator should be unplugged.  
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Things to be done for energy  
saving  
• The plugs tip should be regularly  
cleaned; otherwise, it may cause fire.  
• Refrigerator may move if adjustable  
feet are not properly secured on the  
floor. Properly securing adjustable feet  
on the floor can prevent the refrigera-  
tor to move.  
• When carrying the refrigerator, do not  
hold it from door handle. Otherwise, it  
may snap or break.  
• When you have to place your product  
next to another refrigerator or freezer,  
the distance between devices should  
be at least 8cm. Otherwise, adjacent  
side walls may be humidified.  
• Do not leave the doors of your refrig-  
erator open for a long time.  
• Do not put hot food or drinks in your  
refrigerator.  
• Do not overload your refrigerator in  
a way that will prevent or restrict air  
circulation inside the cabinet.  
• Do not install your refrigerator under  
direct sunlight or near heat emitting  
appliances such as ovens, dishwash-  
ers or radiators.  
• Pay attention to keep your food in  
closed containers.  
• For products with a freezer com-  
partment; You can store maximum  
amount of food items in the freezer  
when you remove the shelf or drawer  
of the freezer. Energy consumption  
value stated for your refrigerator has  
been determined by removing freezer  
shelf or drawer and under maximum  
load. There is no harm to use a shelf  
or drawer according to the shapes  
and size of food to be frozen.  
For products with a water  
dispenser;  
For a mains connected system the  
minimum pressure should be 100  
kpa and the maximum pressure  
should not exceed 800 kpa.  
• Use filtered water only.  
Child safety  
• If the door has a lock, the key should  
be kept away from reach of children.  
• Children must be supervised to  
prevent them from tampering with the  
product.  
• Thawing frozen food in fridge com-  
partment will both provide energy  
saving and preserve the food quality.  
HCA Warning  
If your product's cooling system  
contains R600a:  
This gas is flammable. Therefore, pay  
attention to not damaging the cooling  
system and piping during usage and  
transportation. In the event of damage,  
keep your product away from potential  
fire sources that can cause the prod-  
uct catch a fire and ventilate the room  
in which the unit is placed.  
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3 Installation  
BPlease remember that the  
manufacturer shall not be held liable if  
the information given in the instruction  
manual is not observed.  
Points to be considered  
when re-transporting your  
refrigerator  
1.Your refrigerator must be emptied and  
cleaned prior to any transportation.  
2.Shelves, accessories, crisper and etc.  
in your refrigerator must be fastened  
securely by adhesive tape against any  
jolt before repackaging.  
3.Packaging must be tied with thick  
tapes and strong ropes and the  
rules of transportation printed on the  
package must be followed.  
3.Clean the interior of the refrigerator as  
recommended in the “Maintenance  
and cleaning” section.  
4.Plug the refrigerator into the wall outlet.  
When the fridge door is open, the  
fridge compartment interior light will  
come on.  
Please do not forget…  
Every recycled material is an  
indispensable source for the nature  
and for our national resources.  
If you wish to contribute to recycling  
the packaging materials, you can  
get further information from the  
environmental bodies or local  
authorities.  
5.You will hear a noise as the  
compressor starts up. The liquid and  
gases sealed within the refrigeration  
system may also give rise to noise,  
even if the compressor is not running  
and this is quite normal.  
6.Front edges of the refrigerator may feel  
warm. This is normal. These areas  
are designed to be warm to avoid  
condensation  
Before operating your  
refrigerator  
Before starting to use your refrigerator  
check the following:  
Electric connection  
Connect your product to a grounded  
socket which is being protected by a  
fuse with the appropriate capacity.  
Important:  
1.Is the interior of the refrigerator dry and  
can the air circulate freely in the rear  
of it?  
2.Please install the 2 plastic wedges  
as illustrated in the figure. Plastic  
wedges will provide the required  
distance between your refrigerator  
and the wall in order to allow the air  
circulation. (The illustrated figure is  
only an example and does not match  
exactly with your product.)  
• The connection must be in compliance  
with national regulations.  
• The power cable plug must be easily  
accessible after installation.  
• The specified voltage must be equal to  
your mains voltage.  
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• Extension cables and multiway plugs  
Placing and Installation  
AIf the entrance door of the room  
where the refrigerator will be  
must not be used for connection.  
BA damaged power cable must be  
replaced by a qualified electrician.  
installed is not wide enough for the  
refrigerator to pass through, then call  
the authorised service to have them  
remove the doors of your refrigerator  
and pass it sideways through the  
door.  
BProduct must not be operated before  
it is repaired! There is danger of  
electric shock!  
Disposing of the packaging  
The packing materials may be  
dangerous for children. Keep the  
packing materials out of the reach  
of children or dispose of them by  
classifying them in accordance  
with the waste instructions. Do not  
dispose of them along with the normal  
household waste.  
The packing of your refrigerator is  
produced from recyclable materials.  
Disposing of your old  
refrigerator  
Dispose of your old refrigerator without  
giving any harm to the environment.  
You may consult your authorised dealer  
or waste collection center of your  
municipality about the disposal of  
your refrigerator.  
Before disposing of your refrigerator, cut  
out the electric plug and, if there are  
any locks on the door, make them  
inoperable in order to protect children  
against any danger.  
1. Install your refrigerator to a place that  
allows ease of use.  
2. Keep your refrigerator away from heat  
sources, humid places and direct  
sunlight.  
3. There must be appropriate air  
ventilation around your refrigerator  
in order to achieve an efficient  
operation. If the refrigerator is to be  
placed in a recess in the wall, there  
must be at least 5 cm distance with  
the ceiling and at least 5 cm with  
the wall. If the floor is covered with  
a carpet, your product must be  
elevated 2.5 cm from the floor.  
4. Place your refrigerator on an even floor  
surface to prevent jolts.  
5. Do not keep your refrigerator in  
ambient temperatures under 10°C.  
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Adjusting the feet  
Changing the illumination  
LED  
To change the lamp used for  
illumination of your refrigerator, please  
call your Authorized Service.  
If your refrigerator is unbalanced;  
You can balance your refrigerator by  
turning the front feet of it as illustrated  
in the figure. The corner where the  
leg exists is lowered when you turn  
it the direction of black arrow and  
raised when you turn in the opposite  
direction. Taking help from someone to  
slightly lift the refrigerator will facilitate  
this process.  
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Reversing the doors  
(12)  
5
2
3
1
6
4
45°  
8
7
9
16  
16  
13  
14  
12  
20  
180°  
21  
15  
18  
17  
19  
11  
10  
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Reversing the doors  
(12)  
5
2
3
1
6
4
45°  
8
7
9
16  
16  
13  
14  
12  
20  
180°  
21  
15  
18  
17  
19  
11  
10  
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4 Preparation  
C Your refrigerator should be installed at  
least 30 cm away from heat sources  
such as hobs, ovens, central heater  
and stoves and at least 5 cm away  
from electrical ovens and should not  
be located under direct sunlight.  
C The ambient temperature of  
the room where you install your  
refrigerator should at least be 10°C.  
Operating your refrigerator under  
cooler conditions than this is not  
recommended with regard to its  
efficiency.  
C Please make sure that the interior  
of your refrigerator is cleaned  
thoroughly.  
C If two refrigerators are to be installed  
side by side, there should be at least  
2 cm distance between them.  
C When you operate your refrigerator  
for the first time, please observe the  
following instructions during the initial  
six hours.  
- The door should not be opened  
frequently.  
- It must be operated empty without  
any food in it.  
- Do not unplug your refrigerator. If  
a power failure occurs out of your  
control, please see the warnings in  
the “Recommended solutions for  
the problems” section.  
C Original packaging and foam  
materials should be kept for future  
transportations or moving.  
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5 Using your refrigerator  
opened and the amount of foods kept  
inside.  
Frequently opening the door causes  
the interior temperature to rise.  
For this reason, it is recommended  
to close the door again as soon as  
possible after use.  
Setting the operating  
temperature  
Using interior compartments  
Freezer compartment : Food that  
should be frozen and stored is placed  
in this compartment.  
Body shelves: Distance between  
the shelves can be adjusted when  
necessary.  
The operating temperature is regulated  
by the temperature control.  
Crisper: Vegetables and fruits can be  
stored in this compartment for long  
periods without decaying.  
Bottle shelf: Bottles, jars and tins can  
be placed in these shelves.  
Warm  
Cold  
1
2
3
4
5
.Or) Min)  
.Max  
1 = Lowest cooling setting  
(Warmest setting)  
5 = Highest cooling setting (Coldest  
setting)  
Freezing fresh food  
• It must be preferred to wrap or cover  
the food before placing them in the  
refrigerator.  
(Or)  
Min. = Lowest cooling setting  
(Warmest setting)  
Max. = Highest cooling setting  
(Coldest setting)  
• Hot food must cool down to the  
room temperature before putting  
them in the refrigerator.  
• The foodstuff that you want to freeze  
must be fresh and in good quality.  
• Foodstuff must be divided into  
portions according to the familys  
daily or meal based consumption  
needs.  
• The foodstuff must be packaged in  
an airtight manner to prevent them  
from drying even if they are going to  
be kept for a short time.  
The average temperature inside the  
fridge should be around +5°C.  
Please choose the setting according  
to the desired temperature.  
You can stop operation of your device  
by adjusting the thermostat knob to  
“0” position.  
Please note that there will be different  
temperatures in the cooling area.  
The coldest region is immediately  
above the vegetable compartment.  
The interior temperature also  
depends on ambient temperature,  
the frequency with which the door is  
• Materials to be used for packaging  
must be tear-proof and resistant to  
cold, humidity, odor, oils and acids  
and they must also be airtight.  
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Moreover, they must be well closed  
and they must be made from easy-  
to-use materials that are suitable for  
deep freeze usage.  
2. Ensure that contents are labeled and  
dated.  
3. Do not exceed “Use By”, “Best  
Before” dates on the packaging.  
If there is a power failure do not open  
the freezer door. Even if the power  
failure lasts up to the “Temperature  
Increasing Time” indicated in the  
• Food to be frozen must be put in the  
freezer compartment. (They should  
not be allowed to come in contact  
with the previously frozen items to  
prevent their partial thawing. Freezing “Technical specifications of your  
capacity of our product is given in  
the technical specifications of your  
refrigerator.)  
refrigerator” section, frozen food will  
not be affected. In case the failure lasts  
longer, the food must be checked and  
when necessary, must be consumed  
immediately or must be frozen after  
cooked.  
• Frozen food must be used  
immediately after they are thawed  
and they should never be re-frozen.  
• Please observe the following  
instructions to obtain the best results.  
1. Do not freeze too large quantities  
of food at one time. The quality of  
the food is best preserved when it  
is frozen right through to the core as  
quickly as possible.  
2. Placing warm food into the freezer  
compartment causes the cooling  
system to operate continuously until  
the food is frozen solid.  
3. Take special care not to mix already  
frozen food and fresh food.  
Defrost  
Fridge compartment performs full-  
automatic defrosting. Water drops and  
a frosting up to 7-8 mm can occur  
on the inner rear wall of the fridge  
compartment while your refrigerator  
cools down. Such formation is normal  
as a result of the cooling system.  
The frost formation is defrosted by  
performing automatic defrosting  
with certain intervals thanks to the  
automatic defrosting system of the rear  
wall. User is not required to scrape the  
frost or remove the water drops.  
Recommendations for  
preservation of frozen food  
Prepacked commercially frozen  
food should be stored in accordance  
with the frozen food manufacturers  
instructions for a frozen food storage  
compartment.  
To ensure that the high quality  
achieved by the frozen food  
manufacturer and the food retailer is  
maintained, the following should be  
remembered:  
1. Put packages in the freezer as quickly  
as possible after purchase.  
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Water resulting from the defrosting  
passes from the water collection  
groove and flows into the evaporator  
through the drain pipe and evaporates  
here by itself.  
Check regularly to see if the drain  
pipe is clogged or not and clear it with  
the stick in the hole when necessary.  
Deep freezer compartment does  
not perform automatic defrosting in  
order to prevent decaying of the frozen  
food.  
Never use items such as candles,  
oil lamps or heaters in your refrigerator  
to hasten the defrosting.  
Defrosting sprays may contain  
liquids and gases that can be harmful  
for your refrigerator and health. Be  
careful while using such materials.  
Do not keep the door of your  
refrigerator during cleaning.  
Remove the water that  
accumulates in the lower container  
of the freezer compartment with an  
absorbent cloth or sponge.  
Frost formation in the freezer  
compartment must be defrosted  
every 6 months. It is recommended to  
defrost the ice when the deep freezer  
compartment is not filled too much or  
is empty. To do this, wrap the frozen  
food by paper and keep them in the  
coolest place possible or in another  
refrigerator if available.  
Dry the freezer compartment  
completely and return the temperature  
setting button to its previous position.  
Operate your refrigerator for 2 hours  
while it is empty and its doors are  
closed before replacing your food into  
the deep freezer.  
Placing the food  
Egg tray  
Egg  
Fridge  
compartment  
shelves  
Food in pans, covered  
plates and closed  
containers  
Small and packaged  
food or drinks (such  
as milk, fruit juice and  
beer)  
Fridge  
compartment door  
shelves  
Stop your refrigerator by means  
of the temperature setting button or  
unplug the power cord from the outlet.  
Place a container filled with hot  
water into the freezer compartment  
with a smooth pad under it in order to  
hasten the defrosting.  
Crisper  
Vegetables and fruits  
ATTENTION! A  
• Foodstuff must be divided into  
portions according to the familys daily  
or meal based consumption needs.  
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• Foodstuff must be packaged in an  
airtight manner to prevent them from  
drying even if they are going to be kept  
for a short time.  
Materials necessary for packaging:  
• Cold resistant adhesive tape  
• Self adhesive label  
• Rubber rings  
• Pen  
Materials to be used for packaging  
the foodstuff must be tear-proof and  
resistant to cold, humidity, odor, oils  
and acids.  
Rotary storage container  
Sliding body shelf can be moved to left  
or right in order to allow you place long  
bottles, jars or boxes to a lower shelf  
(Fig. 1)  
You can reach the food that you have  
placed into the shelf by grabbing and  
turning it from its right edge (Fig.2).  
When you want to load or remove it to  
clean, turn it by 90 degrees, raise it up  
and pull towards yourself (Fig. 3-4).  
Foodstuff to be frozen should not be  
allowed to come in contact with the  
previously frozen items to prevent their  
partial thawing.  
1
You can check the freezing capacity  
of your refrigerator from “Technical  
Specifications” section in Part 1.  
Always follow the values in the tables  
for storage periods.  
Frozen food must be used immediately  
after they are thawed and they should  
never be re-frozen.  
2
3
4
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6 Maintenance and cleaning  
A Never use gasoline, benzene or  
similar substances for cleaning  
purposes.  
B We recommend that you unplug the  
appliance before cleaning.  
C Never use any sharp abrasive  
instrument, soap, household  
cleaner, detergent and wax polish for  
cleaning.  
C Use lukewarm water to clean the  
cabinet of your refrigerator and wipe it  
dry.  
C Use a damp cloth wrung out in  
a solution of one teaspoon of  
bicarbonate of soda to 600 mls of  
water to clean the interior and wipe it  
dry.  
C To remove door racks, remove all the  
contents and then simply push the  
door rack upwards from the base.  
Protection of plastic  
surfaces  
C Do not put the liquid oils or oil-cooked  
meals in your refrigerator in unsealed  
containers as they damage the  
plastic surfaces of your refrigerator. In  
case of spilling or smearing oil on the  
plastic surfaces, clean and rinse the  
relevant part of the surface at once  
with warm water.  
B Make sure that no water enters the  
lamp housing and other electrical  
items.  
B If your refrigerator is not going to be  
used for a long period of time, unplug  
the power cable, remove all food,  
clean it and leave the door ajar.  
C Check door seals regularly to ensure  
they are clean and free from food  
particles.  
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7 Recommended solutions for the problems  
Please review this list before calling the service. It might save you time and  
money. This list includes frequent complaints that are not arising from defective  
workmanship or material usage. Some of the features described here may not  
exist in your product.  
The refrigerator does not operate  
• Is the refrigerator properly plugged in? Insert the plug to the wall socket.  
• Is power available to the wall socket? If not, please check main power switch  
board circuit breaker/fuse. Please reset circuit breaker and if trips again please  
contact a qualified electrician.  
Condensation on the side wall of the fridge compartment. (MULTI ZONE, COOL  
CONTROL ve FLEXI ZONE)  
• Very cold ambient conditions. Frequent opening and closing of the door. Highly  
humid ambient conditions. Storage of food containing liquid in open containers.  
Leaving the door ajar.  
• Switching the thermostat to a colder degree.  
• Decreasing the time the door left open or using it less frequently.  
• Covering the food stored in open containers with a suitable material.  
• Wipe the condensation using a dry cloth and check if it persists.  
Compressor is not running  
• Safety device for compressor may trip during sudden or interrupted power supply.  
It may also trip when the refrigerator has been moved.  
Your refrigerator will start running after approximately 10 minutes. Please call the  
service agent if your refrigerator does not startup at the end of this period.  
• The fridge is in defrost cycle. This is normal for a full-automatically defrosting  
refrigerator. Defrosting cycle occurs periodically.  
Your refrigerator is not plugged into the socket. Make sure that he plug is inserted  
tightly to the wall socket.  
• Are the temperature adjustments correctly made? There is a power failure. Call  
your electricity supplier.  
The fridge is running frequently or for a long time.  
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• The ambient room temperature may be high.This is quite normal.  
• The refrigerator may have just been switched on. Allow sufficient cooling time.  
• Large amounts of hot food might have been put in the refrigerator recently. Hot  
food causes longer running of the refrigerator until they reach the safe storage  
temperature.  
• Doors might have been opened frequently or left ajar for a long time. The warm  
air that has entered into the refrigerator causes the refrigerator to run for longer  
periods.  
• Freezer or fridge compartment door might have been left ajar. Check if the doors  
are properly closed.  
• The refrigerator is adjusted to a very low temperature. Adjust the refrigerator  
temperature to a warmer degree and wait until the temperature is achieved.  
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly  
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to  
run for a longer period of time in order to maintain the current temperature.  
Freezer temperature is very low while the fridge temperature is sufficient.  
• The freezer temperature is adjusted to a very cold temperature. Adjust the freezer  
temperature to a warmer degree and check.  
Fridge temperature is very low while the freezer temperature is sufficient.  
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge  
temperature to a warmer degree and check.  
Food kept in the fridge compartment drawers are freezing.  
• The fridge temperature is adjusted to a very cold temperature. Adjust the fridge  
temperature to a warmer degree and check.  
Temperature in the fridge or freezer is too warm.  
• The fridge temperature is adjusted to a warm setting. Fridge adjustment has an  
effect on the temperature of the freezer. Change the temperature of the fridge or  
freezer until the fridge or freezer temperature reaches to a desired level.  
• The door might be left ajar. Close the door completely.  
• Large amounts of hot food might have been put in the refrigerator recently. Wait  
until the fridge or freezer reaches the desired temperature.  
• Refrigerator might have been plugged in recently. Cooling down of the refrigerator  
completely takes to be reach the desired temperature.  
A ticking noise is coming from the refrigerator.  
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• This noise is coming from the solenoid valve of the refrigerator. Solenoid valve  
functions for the purpose of ensuring coolant passage through the compartment  
which can be adjusted to cooling or freezing temperatures, and performing cooling  
functions. This is normal and is not fault cause.  
The operation noise increases when the refrigerator is running.  
• The operating performance characteristics o f the refrigerator may change  
according to the changes in the ambient temperature. It is normal and not a fault.  
Vibrations or noise.  
• The floor is not even the refrigerator rocks when moved slowly. Make sure that the  
refrigerator has been levelled.  
• The noise may be caused by the items put onto the refrigerator. Such items should  
be removed from the top of the refrigerator.  
There are noises like liquid spilling or spraying.  
• Liquid and gas flows happen in accordance with the operating principles of your  
refrigerator. It is normal and not a fault.  
There is a noise like wind blowing.  
• Fans are used in order to allow the refrigerator to cool efficiently. It is normal and not  
a fault.  
Condensation on the inner walls of refrigerator.  
• Hot and humid weather increases icing and condensation. It is normal and not a  
fault.  
• The doors are ajar. Make sure that the doors are closed completely.  
• Doors might have been opened very frequently or they might have been left open  
for along time. Open the door less frequently.  
Humidity occurs on the outside of the refrigerator or between the doors.  
• The weather may be humid. This is quite normal in humid weather. When the  
humidity is less, condensation will disappear.  
Bad odor inside the refrigerator.  
• Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a  
sponge, warm water or carbonated water.  
• Some containers or packaging materials might be causing the smell. Use a different  
container or different brand packaging material.  
The door(s) is (are) not closing.  
• Food packages may prevent the doors closing. Reposition the packages that are  
obstructing the door.  
• The refrigerator is not correctly levelled on the floor and it might be rocking when  
slightly moved. Adjust the elevation screws.  
Crispers are stuck.  
• The food might be touching the ceiling of the drawer. Rearrange food in the drawer.  
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8 Beko Customer Care  
Before you call Beko for service or assistance...  
Refer to your User Guide and check the following:  
1.  
2.  
3.  
4.  
Your Appl iance is correctly installed.  
Your Appliance is connected to power.  
You are familiar with its normal mode of operation  
You have read the ‘Recommended solutions for the problems’  
If after checking the points above, the problem still exists, please call our Beko  
Customer Care hotline as listed below:-  
If calling from Australia....  
Beko Customer Care and talk to one of our consultants.  
Toll Free Toll Free 1300AUBEKO  
1300 282 356  
Email:[email protected] * Fax: (07) 55493546  
If calling from New Zealand....  
Beko Customer Care and talk to one of our consultants.  
Toll Free 0800NZBEKO  
0800 69 2356  
Email: [email protected] * Fax: (+617) 55493546  
* If you contact us by Email please provide the following details:  
Your name and Address  
Date of Purchase  
Model Number  
Serial Number  
Complete description of the problem or request  
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57 0473 0000/AE  
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