Axis Communications Security Camera 210 User Manual
AXIS 210/211  
Network Cameras  
User’s Manual  
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AXIS 210/211  
3
Contents  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Extra features for the AXIS 211 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Access From a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Setting the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Accessing the camera from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Focusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
The Live View Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Video Stream Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
MPEG-4 protocols and communication methods . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
How to stream MPEG-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
The AXIS Media Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Other methods of accessing the video stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Setup Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Accessing the Setup tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Video & Image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Overlay/Mask Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
HTML Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
External Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Event Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Configuring Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Network - Basic TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
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AXIS 210/211  
Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
4
Network - SOCKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Network - SMTP (e-mail). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
QoS (Quality of service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Network - UPnP™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Network - RTP / MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Bonjour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Ports & Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
LED Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
General performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Optimizing your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Frame rates - Motion JPEG and MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
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AXIS 210/211 - Introduction  
5
Introduction  
This manual covers the following Axis Network Camera models:  
• AXIS 210  
• AXIS 211  
All instructions and information in this manual are valid for both models unless otherwise  
stated.  
Product features  
The AXIS 210/211 cameras are part of the latest generation of fully featured Axis Network  
Cameras, and are all based on the AXIS ARTPEC-2 compression chip.  
The most basic model is the AXIS 210. The AXIS 211 supports further features listed in the  
overview below. Both models support the following features:  
• Video streams from the camera available on the network as real-time, full frame  
rate Motion JPEG and/or MPEG-4 video streams.  
• Video Motion Detection - this can be used to trigger e.g. image uploads when  
there is activity in the video image.  
• Scheduled image uploads.  
• IP address filtering and multilevel password protection.  
• Alarm input and output, which can be connected to various external devices, e.g.  
door sensors and alarm bells.  
• Multiple video resolutions.  
• Simultaneous access by up to 20 viewers when using Motion JPEG. If MPEG-4  
multicast is used, the number of viewers is unlimited, but each viewer still needs a  
separate MPEG-4 license. One license is included in the product, additional  
licenses can be purchased separately.  
• Privacy masking allows the concealment of parts of the image that should not be  
viewable. Up to 3 areas can be configured as masked areas.  
• Built-in web server that provides full access to all features via a standard web  
browser.  
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AXIS 210/211 - Introduction  
6
• Built-in scripting tool that allows the creation of basic applications. For advanced  
functionality, the cameras can be accessed via the AXIS HTTP API (more info at  
www.axis.com/developer).  
Extra features for the AXIS 211  
DC-Iris  
The AXIS 211 features a varifocal DC-Iris, which automatically regulates the amount of  
light entering the camera. Tele/wide and focus are adjusted manually with the aid of the  
pullers mounted on the lens.  
(PoE) Power over Ethernet  
Supporting PoE network transformers conforming to IEEE 802.3af, the camera can be  
powered directly from the network cabling.  
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AXIS 210/211 - Introduction  
AXIS 211  
7
Overview  
AXIS 210  
Tele/wide puller  
Status  
indicator  
Status  
indicator  
DC-Iris  
control cable  
Focus puller  
Focus puller  
DC-Iris  
Underside  
Mounting  
screw hole  
Serial number  
Control button  
Power indicator  
Network indicator  
Rear panel  
DC-Iris control cable  
(AXIS 211)  
4
3 2 1  
I/O terminal connector  
Network connector (and PoE 211)  
Power connector  
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AXIS 210/211 - Introduction  
8
Power Connector - For connection of the PS-K power adapter (included).  
I/O Terminal Connector - The I/O terminal connector provides the physical interface to  
one transistor output, one digital input and an auxiliary connection point for DC power.  
For more information, see The I/O Terminal Connector, on page 43.  
Note: Depending on the product version of your AXIS 210/211, you will see one of two different types of I/O tern-  
minal connectors. See The I/O Terminal Connector, on page 43.  
Network Connector - The camera connects to the network via a standard network  
connector. The camera detects the speed of the local network segment  
(10BaseT/100BaseTX Ethernet). This socket can also be used to power the AXIS 211 via  
PoE (Power over Ethernet).  
Serial Number - This number is used during installation.  
Control Button - Press this button to install using the AXIS Internet Dynamic DNS Service  
(see page 36) or to restore the factory default settings, as described in Resetting to the  
Factory Default Settings, on page 42.  
LED Indicators  
After completion of the startup and self test routines, the multi-colored Network, Status,  
and Power LED indicators show as follows:  
LED  
Color  
Indication  
Network  
Green  
Amber  
Unlit  
Steady for connection to a 100 Mbit/s network. Flashes for network activity.  
Steady for connection to 10 Mbit/s network. Flashes for network activity.  
No network connection.  
Status  
Power  
Green  
Steady green for normal operation.  
Note: The Status LED can be configured to be unlit during normal operation, or to flash  
only when the camera is accessed. To configure, go to Setup > System Options > LED  
settings. See the online help files for more information.  
Amber  
Red  
Steady during startup, during reset to factory default or when restoring settings.  
Slow flash for failed upgrade.  
Green  
Amber  
Normal operation.  
Flashes green/amber during firmware upgrade.  
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AXIS 210/211 - Accessing the Camera  
9
Accessing the Camera  
Follow the instructions in the AXIS 210/211 Installation Guide to install your camera.  
The AXIS 211 can be accessed with most standard operating systems and browsers. The  
recommended browser is Internet Explorer for Windows, and Mozilla with other operating  
systems. See also the Technical Specifications, on page 45.  
Note: To view streaming video in Microsoft Internet Explorer for Windows, you may set your browser to allow the  
AXIS Media Control (AMC) to be installed on your computer. The first time an MPEG-4 video stream is  
accessed AMC also installs an MPEG-4 decoder for viewing the video streams. As a license is required for  
each instance of the decoder, the product administrator may have disabled the installation. If your worksta-  
tion restricts the use of additional software components, the AXIS 211 can be configured to use a Java  
applet for updating JPEG images. See the online help for more information.  
Access From a Browser  
1. Start a browser (e.g. Internet Explorer, Mozilla)  
2. Enter the IP address or host name  
of the AXIS 211 in the  
Location/Address field of your  
browser.  
3. If this is the first time the camera  
is accessed, see Setting the Password, on page 10. Otherwise enter your user name and  
password, as set by the administrator.  
4. The camera’s Live View page is now displayed in your browser.  
Note: The layout of the live view page in the AXIS 211 may have been customized to meet specific requirements.  
Consequently, some of the examples and functions featured here may differ from those displayed on your  
own Live View page.  
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AXIS 210/211 - Accessing the Camera  
10  
Setting the Password  
1. When accessing a camera for the first time,  
the ‘Configure Root Password’ dialog will be  
displayed on the screen.  
2. Enter a password and then re-enter it, to  
confirm the spelling. Click OK.  
3. The ‘Enter Network Password’ dialog will appear. Enter the User name: root  
Note: The default administrator user name root is permanent and cannot be deleted.  
4. Enter the password as set in step 2 above, and click OK. If the password is lost, the  
AXIS 211 must be reset to the factory default settings. See page 42.  
5. If required, click Yes to install the AXIS Media Control (AMC). You will need  
administrator rights on the computer to do this.  
Accessing the camera from the Internet  
Once installed, a camera is accessible on your local network (LAN). To access the camera from the Internet you must  
configure your broadband router to allow incoming data traffic. For security reasons this is usually done on a specific  
port. Please refer to the documentation for your broadband router for further instructions.  
For more information, please visit the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes  
on this and other topics, visit the Axis Support Web at www.axis.com/techsup  
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AXIS 210/211 - Accessing the Camera  
AXIS 210  
11  
Focusing  
To focus the AXIS 210, unscrew the  
focus puller on the lens. Adjust the focus  
as required. Re-tighten the focus puller.  
Focus puller  
To focus the AXIS 211, follow the instructions below.  
1. From the Basic Configuration page  
Zoom puller  
(Tele/wide)  
AXIS 211  
in the setup tools, open the Focus  
adjustment page.  
Focus puller  
2. Set the DC-Iris to Disabled and click  
Save.  
3. Unscrew the zoom puller on the lens  
by turning it anti-clockwise. Adjust  
the zoom setting as required.  
Re-tighten the zoom puller.  
4. Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten the focus  
puller.  
5. From the Focus adjustment page, set the DC-Iris to Enabled and click Save.  
Note: The DC-Iris should always be disabled while focusing the camera. This opens the iris to its maximum, which  
gives the smallest depth of field and thus the best conditions for correct focusing. When the focus is set  
with this method it will then be maintained in any light conditions.  
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AXIS 210/211 - Accessing the Camera  
12  
The Live View Page  
Depending on whether or not the Live View page has been customized, the buttons  
described below may or may not be visible.  
The Video Format drop-down list allows the video format on the Live View  
page to be temporarily changed.  
The Output buttons control the  
output directly from the Live  
View page. These buttons are  
configured under Setup > Live  
Pulse - click this button to activate the  
output for a defined period of time, e.g.  
to switch on a light for 20 seconds.  
Active/Inactive - click these buttons to  
manually start and stop a connected  
device, e.g. switch a light on/off.  
View Config > Layout.  
These buttons start and stop the Sequence Mode. This mode is created in  
Setup > Live View Config > Sequence mode, and automatically displays the  
view from 2 or more video sources at set intervals.  
From the Source list, select the desired external video source. Note  
that Sequence Mode must be stopped before selecting a source from  
this list.  
The Action buttons can trigger an event directly from the Live View page.  
These are configured under Setup > Live View Config > Layout.  
The Snapshot button saves a snapshot of the video image currently being  
displayed. Right-click on the video image to save it in JPEG format on your  
computer. This button is primarily intended for use when the AMC viewer  
toolbar is not available.  
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AXIS 210/211 - Accessing the Camera  
13  
The Live View toolbar displays the following buttons:  
The Play/Stop button starts and stops the live video stream.  
The Snapshot button saves a snapshot of the video image currently being  
displayed. The Snapshot function and the target directory for saving snapshots  
can be configured from the AMC Control Applet in the Windows Control Panel  
(Internet Explorer for Windows only).  
Click the View Full Screen button to make the video image fill the entire screen  
area. No other windows will be visible. Press Esc (Escape) on the computer  
keyboard to exit full screen.  
The record button is used to record the current video stream. The location where  
the image file is saved can be specified using the AMC control panel. To enable  
recording, Select Live View Config > Viewer Settings > Enable recording  
button.  
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AXIS 210/211 - Video Streams  
14  
Video Streams  
The AXIS 210/211 provides several different image and video formats. The type to use  
depends on your requirements and on the properties of your network.  
The Live View page in the AXIS 210/211 provides access to Motion JPEG and MPEG-4  
video streams, as well as to single JPEG images. Other applications and clients can also  
access these video streams/images directly, without going via the Live View page.  
Video Stream Types  
Motion JPEG  
This format uses standard JPEG still images in the video stream. These images are then  
displayed and updated at a rate sufficient to create a stream that shows constantly updated  
motion.  
The Motion JPEG stream uses considerable amounts of bandwidth, but also provides  
excellent image quality and access to each and every individual image contained in the  
stream.  
Note also that multiple clients accessing Motion JPEG streams can use different image  
settings.  
MPEG-4  
This is a video compression standard that makes good use of bandwidth, and which can  
provide high-quality video streams at less than 1 Mbit/s.  
The MPEG-4 standard provides scope for a large range of different coding tools for use by  
various applications in different situations, and the AXIS 210/211 provides certain subsets  
of these tools. These are represented as Video object types, which are selected for use with  
different viewing clients. The supported video object types are:  
• Simple - sets the coding type to H.263, as used by e.g. QuickTime™.  
• Advanced Simple - sets the coding type to MPEG-4 Part 2, as used by AMC (AXIS  
Media Control)  
When using MPEG-4 it is also possible to control the bit rate, which in turn allows the  
amount of bandwidth usage to be controlled. CBR (Constant Bit Rate) is used to achieve a  
specific bit rate by varying the quality of the MPEG-4 stream. When using VBR (Variable  
Bit Rate), the quality of the video stream is kept as constant as possible, at the cost of a  
varying bit rate.  
Notes: •MPEG-4 is licensed technology. The AXIS 210/211 includes one viewing client license. Installing  
additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses,  
contact your Axis reseller.  
•All clients viewing the MPEG-4 stream must use the same set of coding tools.  
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AXIS 210/211 - Video Streams  
15  
MPEG-4 protocols and communication methods  
To deliver live streaming video over IP networks, various combinations of transport  
protocols and broadcast methods are employed.  
• RTP (Realtime Transport Protocol) is a protocol that allows programs to manage the  
real-time transmission of multimedia data, via unicast or multicast.  
• RTSP (Real Time Streaming Protocol) serves as a control protocol, to negotiate which  
transport protocol to use for the stream. RTSP is thus used by a viewing client to start a  
unicast session, see below.  
• UDP (User Datagram Protocol) is a communications protocol that offers limited service  
for exchanging data in a network that uses the Internet Protocol (IP). UDP is an alterna-  
tive to the Transmission Control Protocol (TCP). The advantage of UDP is that it is not  
required to deliver all data and may drop network packets when there is e.g. network  
congestion. This is suitable for live video, as there is no point in re-transmitting old  
information that will not be displayed anyway.  
• Unicasting is communication between a single sender and a single receiver over a net-  
work. This means that the video stream goes independently to each user, and each user  
gets their own stream. A benefit of unicasting is that if one stream fails, it only affects  
one user.  
• Multicast is bandwidth-conserving technology that reduces bandwidth usage by simul-  
taneously delivering a single stream of information to multiple network recipients. This  
technology is used primarily on delimited networks (intranets), as each user needs an  
uninterrupted data flow and should not rely on network routers.  
How to stream MPEG-4  
Deciding on the combination of protocols and methods to use depends on your viewing  
requirements, and on the properties of your network. Setting the preferred method(s) is  
done in the control applet for AMC, which is found in the Windows Control Panel. When  
this has been set, AMC will test all the selected methods in the specified order, until the  
first functioning one is found.  
RTP+RTSP  
This method (actually RTP over UDP and RTSP over TCP) should be your first consideration  
for live video, especially when it is important to always have an up-to-date video stream,  
even if some images do get dropped. This can be configured as multicast or unicast.  
Multicasting provides the most efficient usage of bandwidth, especially when there are  
large numbers of clients viewing simultaneously. Note however, that a multicast broadcast  
cannot pass a network router unless the router is configured to allow this. It is thus not  
possible to multicast over e.g. the Internet.  
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AXIS 210/211 - Video Streams  
16  
Unicasting should be used for video-on-demand broadcasting, so that there is no video  
traffic on the network until a client connects and requests the stream. However, as more  
and more unicast clients connect, the traffic on the network will increase and may cause  
congestion. Although there is a maximum of 20 unicast viewers, note that all multicast  
users combined count as 1 unicast viewer.  
RTP/RTSP  
This unicast method is RTP tunneled over RTSP. This can be used to exploit the fact that it  
is relatively simple to configure firewalls to allow RTSP traffic.  
RTP/RTSP/HTTP  
This method can also be used to traverse firewalls. Firewalls are commonly configured to  
allow the HTTP protocol, thus allowing RTP to be tunneled.  
The AXIS Media Control  
The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) from the  
AXIS 210/211 is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer for  
Windows. This ActiveX component is automatically installed on first use, after which it  
can be configured by opening the AMC Control Panel applet from the Windows Control  
Panel. Alternatively, right-click the video image in Internet Explorer.  
Other methods of accessing the video stream  
Video/images from the AXIS 210/211 can also be accessed in the following ways:  
• If supported by the client, the AXIS 210/211 can use Motion JPEG server push to dis-  
play video. This option maintains an open HTTP connection to the browser and sends  
data as and when required, for as long as required.  
• As single JPEG images in a browser. Enter e.g. the path:  
http://<IP address>/axis-cgi/jpg/image.cgi?resolution=320x240  
• Windows Media Player. This requires AMC and the MPEG-4 decoder to be installed.  
The paths that can be used are listed below in the order of preference.  
• Unicast via RTP: axrtpu://<IP address>/mpeg4/media.amp  
• Unicast via RTSP: axrtsp://<IP address>/mpeg4/media.amp  
• Unicast via RTSP, tunneled via HTTP: axrtsphttp://<IP address>/mpeg4/media.amp  
• Multicast: axrtpm://<IP address>/mpeg4/media.amp  
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AXIS 210/211 - Video Streams  
17  
Other MPEG-4 clients  
Although it may be possible to use other clients to view the MPEG-4 stream, this is not  
guaranteed by Axis.  
For some other clients, e.g. QuickTime™ the Video Object Type must be set to Simple. It  
may also be necessary to adjust the advanced MPEG-4 settings.  
To assess the video stream from e.g. QuickTime™ the following path can be used:  
rtsp://<IP address>/mpeg4/media.amp  
This path is for all supported methods, and the client will negotiate with the AXIS 210/211  
to determine exactly which transport protocol to use.  
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AXIS 210/211 - Setup Tools  
18  
Setup Tools  
This section describes how to configure the cameras, and is intended for product  
Administrators, who have unrestricted access to all the Setup tools, and Operators, who  
have access to the settings for Video & Image, Live View Config and Event Configuration.  
The camera is configured under Setup from a standard browser (see Technical  
Specifications, on page 45).  
Accessing the Setup tools  
Follow the instructions below to access the Setup Tools from a browser.  
1. Start your browser and enter  
the IP address or host name  
of the cameras in the  
location/address field.  
2. The Live View page is now displayed. Click Setup to display the Setup tools.  
Setup tools  
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AXIS 210/211 - Video & Image settings  
19  
Video & Image settings  
The following descriptions offer examples of the features available in the AXIS 210/211.  
For details of each setting, please refer to the online help available from the setup tools.  
Click  
to access the online help.  
Image Settings  
Image Appearance  
Adjust these settings to optimize the video images according to your requirements.  
All configuration of images and overlays will affect the camera’s overall performance,  
depending on how it is used and on the available bandwidth. Lower compression improves  
video image quality, but increases the bandwidth.  
The video image can be rotated and fine-tuned by adjusting the color level, the brightness,  
and the contrast. Please see the online help for further information on these settings.  
Changed video image settings have immediate effect on the MPEG-4 stream, but the  
Motion JPEG stream will have to be started (or restarted) before the settings take effect.  
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AXIS 210/211 - Video & Image settings  
Text Overlay Settings  
20  
Include date, time and/or text of your choice to be viewed on the image. The color of the  
text may be set to white or black, while background color may be set to white, black,  
transparent or semitransparent. The position of the text is set either to the top or the  
bottom of the image.  
Video Stream  
Define the maximum video stream time per session in seconds, minutes or hours. When  
the set time has expired, a new stream can be started by refreshing the page in the Web  
browser. For unlimited video stream time, set this value to 0. This setting is only applicable  
to Motion JPEG.  
The frame rate allowed to each viewer can also be limited, to avoid bandwidth problems  
on the network.  
Test  
To preview the image before saving, click Test. Note that the preview image will be in  
JPEG format, even though the settings are valid both for Motion JPEG and MPEG-4.  
Overlay/Mask Settings  
Overlay/Mask Type  
Text, date and  
time overlays  
When using an image  
overlay, select from the  
Overlay image  
following options the type to  
use:  
• Uploaded image as overlay  
- usually used to provide  
extra information in the  
video image.  
• Configurable areas as pri-  
vacy masks - up to 3 areas  
are used to conceal parts  
of the video image.  
The difference between an overlay and a privacy mask is that a privacy mask cannot be  
bypassed by accessing the video stream with the help of the AXIS HTTP API, whereas an  
overlay can.  
Selecting the overlay/mask type will display further settings available for the selected type.  
See the online help for further information.  
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AXIS 210/211 - Video & Image settings  
21  
Upload and use an overlay  
To upload an overlay image to the camera:  
1. Select Uploaded image as overlay in the drop-down list for Overlay/Mask Type.  
New options appear.  
2. In the field Upload own image, click the Browse button and locate the image file  
on your computer or server.  
3. Click the Upload button and follow the on-screen instructions.  
To use an already uploaded image:  
1. Select an uploaded image from the Use image drop-down list.  
2. Place the image at the required location by entering the x and y coordinates.  
3. Click Save.  
Overlay image requirements  
Image Formats  
Image Size  
•
Windows 24-bit BMP (full color)  
The height and width of the overlay image in  
pixels must be exactly divisible by 4.  
•
Windows 4-bit BMP (16 colors)  
There are a number of limitations when using overlay images, such as the size and  
positioning of images. Please refer to the online help for more information.  
Configure area as privacy mask  
The 3 configurable areas available for use as privacy masks show as solid areas of color in  
the image. These areas cannot be bypassed via the AXIS HTTP API.  
Enable the area(s) by checking the Enable box, and then set the width, height and color.  
Setting the coordinates x and y sets the position of the upper left corner of the area.  
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AXIS 210/211 - Video & Image settings  
22  
Advanced Settings  
These pages provide various settings for fine-tuning the video image. Note that the  
advanced settings available depend on the camera model.  
Camera Settings  
To compensate for the lighting conditions, the white balance and exposure control can be  
adjusted. If available, DC-Iris should always be enabled except during focusing, or when  
using a non-DC-Iris lens.  
The settings for Low-light behavior determine how the cameras will behave at low light  
levels. These settings all affect video image quality and are basically a measure of how  
much noise to allow in the video images.  
Please see the online help for further instructions on these settings.  
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AXIS 210/211 - Video & Image settings  
23  
MPEG-4 Settings  
Tools for adjusting the MPEG-4 settings and for controlling the video bit rate.  
The MPEG-4 standard provides many different coding tools for various applications in  
different situations. As most MPEG-4 clients do not support all of these tools, it is usual to  
instead define and use subsets for different clients or groups of clients. These settings allow  
you to define the type of viewing client to use.  
Adjusting the maximum bit rate and setting it to a variable or constant is a good way of  
controlling the bandwidth used by the MPEG-4 video stream. For more information on  
these advanced settings, please see Video Streams, on page 14, and the online help.  
AXIS Media Control  
The AXIS Media Control (AMC) is installed automatically the first time the camera is  
accessed from a browser. The AMC control panel can be opened by right-clicking on the  
video image in the Live View web page. The AMC control panel can be used to configure  
various network, video settings such as:  
•
•
•
•
Network reconnection strategy, multicast network interface, and MPEG-4 connection order  
MPEG-2 and MPEG-4 video processing settings and default video decoder setting  
Video snapshot and recording settings  
Pan Tilt Zoom (PTZ) settings such as joy stick settings and PTZ mode settings  
For more information, please see the AMC readme file included with AMC, or the Axis  
Media Control (AMC) User Manual available at www.axis.com.  
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AXIS 210/211 - Live View Config  
24  
Live View Config  
These are the tools for deciding the  
layout of the camera’s Live View page.  
The layout can be set in 3 ways:  
• Use Axis look - the layout is  
unchanged.  
• Use custom settings - modify the  
default Live View page with your  
own colors, images etc. Click the  
Configure button and see below.  
• Own Home Page - Use your own  
custom page as the default web  
page. Click the Configure button  
and see the following page.  
The other settings on this page concern  
which other features to include, e.g.  
buttons and links. See page 25 for more  
information.  
Use custom settings  
Adjust the settings under  
Modify the Axis look, to  
change the background  
picture, banner, colors, etc.  
To use your own file for e.g.  
a banner, first upload it (see  
the following page) or select  
External and enter the path  
to the file.  
Note that unchecking the box  
for Show setup link will  
remove the setup link from  
the camera’s Home Page. The  
setup tools will then only be  
accessible by entering the full setup address into the address/URL field of a browser, i.e.  
http://<IP address>/operator/basic.shtml  
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AXIS 210/211 - Live View Config  
25  
Upload Own Web Files  
Your own background pictures, banners and logos can either be located externally on e.g.  
a network server, or they can be uploaded to the AXIS 210/211 itself. Once uploaded, files  
are shown in the drop-down lists for Own (file). Follow these instructions to upload a file.  
1. Click the Upload/Remove button in the Custom settings dialog.  
2. Enter the path to the file, e.g. a file located on your computer or click the Browse  
button.  
3. Select the user level for the uploaded file. Setting the user access level means that  
you have complete control over which pages can be viewed by which users.  
4. When the path is shown correctly in the text field, click the Upload button.  
All uploaded files are shown in the list in the lower section of this dialog. To remove a file,  
check the box provided next to it and then click the Remove button.  
Note: To use your own logo in the camera’s web pages, the file must be in gif format and the file name must be in  
lower case e.g. mylogo.gif  
Own Home Page  
From Live View Layout, select the radio button Use custom settings and click Configure.  
Check the box Use own home page at the bottom of this dialog, To use a previously  
uploaded web page (see above) as the default home page, select the page from the  
drop-down list and click OK.  
User-defined Links  
Enter a descriptive name and enter  
the URL in the provided field.  
Example  
1. Check Show Custom Link 1  
2. Enter a descriptive name, e.g. My  
Website  
3. Check the radio button for web  
link.  
4. Enter the web link: e.g.  
http://www.example.com  
5. Click Save.  
This link will then be shown on the  
Live View page and will open the  
User-defined link  
specified website.  
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AXIS 210/211 - Live View Config  
26  
User-defined CGI links can be used to issue advanced commands via the Axis HTTP API.  
For more information, see the Developer pages at www.axis.com/developer  
Action Buttons  
The manual trigger buttons can be used to manually trigger and stop an event from the  
Live View page. See Event Configuration, on page 29.  
Enabling the display of the Snapshot button allows users to save a snapshot from the  
video stream by clicking the button. This button is mainly intended for use with browsers  
other than Internet Explorer for Windows, or when otherwise not using AXIS Media  
Control (AMC) to view the video stream. AMC (an ActiveX control) for Internet Explorer  
provides its own snapshot button.  
Output Buttons  
These buttons can then be used to manually activate the output from the Live View page,  
e.g. to switch a light on and off. There are 2 options for how the output is activated:  
• The Pulse button activates the output for a defined period  
• Active/Inactive displays 2 buttons, one for each action (on/off)  
Default Video Format  
Select the default format to use on the Live View page. Checking the box for Show video  
format selection displays a drop-down list on the Live View page allowing you to  
temporarily change the format.  
Note: It is also possible to view Motion JPEG when MPEG-4 is chosen as default and vice versa.  
Default Viewer  
When using Microsoft Internet Explorer (IE) for Windows, select your preferred method of  
viewing moving images. The options are:  
• AMC(ActiveX)- This is the best choice for fast image updating in Internet  
Explorer, but might not be possible on computers that have restriction on the  
installation of additional software.  
• QuickTime - For use with MPEG-4 only, select this to use the QuickTime plug-in  
for Microsoft Internet Explorer.  
• Java applet - This alternative uses a Java applet to update the images in the  
browser.  
• Still Image - Displays still images only. Hit the Refresh button in your browser to  
view a new image.  
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AXIS 210/211 - Live View Config  
27  
When using any other browser than Internet Explorer for Windows, select the appropriate  
method from the drop-down list for viewing images. The available options are similar to  
Internet Explorer except for Server Push. With this method, the camera maintains and  
controls an open HTTP connection to the browser and sends data as and when required for  
as long as required.Please see the online help  
for more information.  
Viewer settings  
Checking the Show viewer toolbar displays the viewer toolbar under the video stream in  
your browser.  
By checking the Enable MPEG-4 decoder installation box, it is also possible for the  
Administrator to enable or disable the installation of the MPEG-4 decoder. This is used to  
prevent the installation of unlicensed copies. Further decoder licenses can be purchased  
from your Axis dealer. See also AXIS Media Control, on page 23.  
Check the record button to record the current video stream. The location where the image  
file is saved can be specified using the AMC Control Panel.  
HTML Examples  
You can add live video from the cameras to your own web site. The camera can transmit a  
Motion JPEG or unicast MPEG-4 stream to up to 20 simultaneous connections, although  
an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video stream  
will be available to an unlimited number of viewers connected to the parts of the network  
where multicast is enabled. Please note that a separate MPEG-4 license is required for each  
viewer.  
Enter the Video Format, Image Type, Image size and other settings to suit your Web page  
and click Update. The camera then generates the required source code for your  
configuration. Copy this code and paste it into your own Web page code.  
External Video  
The cameras can also display video images from other Axis network cameras and video  
servers, directly on the Live View page. These are known as External Video sources. These  
external video sources are available from the drop-down list on the Live View page.  
Click the Add button to open the External Video Source Setup dialog, which is used to  
make all the necessary settings. Enter the IP address or host name of the external video  
source you wish to add. Depending on the external source, then select either MPEG-2,  
MPEG-4 or Motion JPEG as the type of video stream to receive.  
Example of a path to an external video source:  
http://192.168.0.125/axis-cgi/mjpeg/video.cgi  
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AXIS 210/211 - Live View Config  
28  
Sequence Mode  
The Live View page can be configured to rotate through the internal and selected external  
video sources, in order, or randomly.  
Select the desired video sources and enter the time in seconds to display each source (up to  
59 minutes). Click Save.  
The Sequence buttons will appear on the Live View page to enable the viewer to start and  
stop the sequence mode.  
Please see the online help  
for more information.  
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AXIS 210/211 - Event Configuration  
29  
Event Configuration  
An event in the camera is when an Event Type is activated and causes certain actions to  
be performed. The event type is the set of parameters (or conditions) that specifies how and  
when which actions will be performed. A common event type is when the camera uploads  
images when an alarm occurs. Many event types use an Event Server, to e.g. upload  
images to.  
This section describes how to set up event servers and event types, i.e. how to configure the  
cameras to perform certain actions when events (e.g. alarms) occur.  
Definitions  
Event type  
A set of parameters describing how and when the camera will perform certain actions  
The circumstances that start an event. E.g. on a signal from an external device, such as a  
door switch or a motion sensor.  
Triggered Event - see page 30  
Scheduled Event - see page 31 The circumstances that start an event. E.g. at a pre-programmed time.  
What occurs when the event triggers.  
E.g. the upload of images to an FTP server, e-mail  
notification, etc.  
Action  
Event Servers  
Event Servers are used to receive e.g. uploaded image files and/or notification messages. To  
set up Event server connections in your cameras, go to Setup > Event Configuration >  
Event Servers and enter the required information for the required server type.  
Server type  
FTP Server  
Purpose  
Information required  
•
Receives uploaded images  
•
•
•
•
•
•
Descriptive name of your choice  
Network address (IP address or host name)  
User Name and Password (for FTP server)  
Upload path e.g. images/  
Port number  
Use passive mode if there is a firewall between the camera  
and FTP server  
•
Use temporary file if your FTP server doesn’t allow an existing  
file to be overwritten by a new file with the same name  
HTTP Server  
TCP Server  
•
•
Receives notification messages  
Receives uploaded images  
•
•
•
•
•
Descriptive name of your choice  
URL (IP address or host name)  
User Name and Password (for HTTP server)  
Proxy address/Proxy port (if required)  
Proxy User Name and Password (if required)  
•
Receives notification messages  
•
•
•
•
Descriptive name of your choice  
Network address (IP address or host name)  
User Name and Password (for TCP server)  
Port number  
For details on each setting, please see the online help  
available from each web page.  
When the setup is complete, the connection can be tested by clicking the Test button (the  
connection test takes approximately 10 seconds).  
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AXIS 210/211 - Event Configuration  
30  
Configuring Event  
Types  
An Event Type describes  
how and when the camera  
will perform certain actions.  
Example: If somebody passes in  
front of the camera and an event that  
uses motion detection has been con-  
figured to act on this, the camera can  
e.g. record and save images to an FTP server, and/or send a notification e-mail to a pre-configured e-mail address  
with a pre-configured message. Images can be sent as e-mail attachments.  
Triggered Event  
A Triggered event can be activated by e.g:  
• a push button connected to the camera’s input port  
• detected movement in a configured motion detection window  
• a manually activated action, e.g. from an action button in the web interface  
• on restart (reboot) after e.g. power loss  
How to set up a triggered event  
This example describes how to set up the camera to upload images when e.g the main door  
is opened:  
1. Click Add triggered on the Event types page.  
2. Enter a descriptive name for the event, e.g. Main door open.  
3. Set the priority - High, Normal or Low (see the online help).  
4. Set min time interval between triggers - This is the minimum time period that  
the event type must wait after a trigger before it will be possible to trigger it  
again. The interval commences as soon as the first trigger occurs. The shortest  
possible interval is 1 second and the longest is 23 hours, 59 minutes and 59  
seconds. To not use a minimum interval, set this option to 00:00:00  
5. Set the Respond to Trigger... parameters for when the event will be active,  
e.g. only after office hours.  
6. Select the trigger alternative from the Triggered by... drop-down list, e.g. select  
Input ports, for a sensor connected to the door.  
7. Set the When Triggered... parameters, i.e. define what the camera will do if the  
main door is opened e.g., upload images to an FTP server or send an e-mail  
notification.  
8. Click OK to save the Event in the Event Types list.  
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AXIS 210/211 - Event Configuration  
for descriptions of each available option.  
31  
Please see the online help  
Note: Up to 10 event types can be configured in the cameras, and up to 3 of these can be configured to upload images. Files  
names can be formatted according to specific requirements. See File Naming & Date/Time Formats online help.  
Pre-trigger and Post-trigger buffers  
This function is very useful when checking to see what happened immediately before  
and/or after a trigger, e.g. 5 seconds before and/or after a door was opened. Check the  
Upload images checkbox under Event Types > Add Triggered... > Triggered by... to  
expand the web page with the available options. All uploaded images are JPEG images.  
Include pre-trigger buffer - images stored internally in the server from the time  
immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the  
desired length of time and specify the required image frequency.  
Include post-trigger buffer - contains images from the time immediately after the trigger.  
Configure as for pre-trigger.  
Notes: •Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails.  
•The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.  
•If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate will be reduced and  
individual images may be missing. If this occurs, an entry will be created in the unit's log file.  
Continue image upload (unbuffered) - enables the upload of video images for a fixed  
length of time. Specify the length of time for the uploaded recording, in seconds, minutes  
or hours, or for as long as the trigger is active. Finally, set the desired image frequency to  
the maximum (the maximum available) or to a specified frame rate. The frame rate will be  
the best possible, but might not be as high as specified, especially if uploading via a slow  
connection.  
Scheduled Event  
A Scheduled event can be activated at preset times, in a repeating pattern on selected  
weekdays.  
Configuration example:  
1. Click Add scheduled on the Event types page.  
2. Enter a descriptive name for the event, e.g. “Scheduled e-mail upload.”  
3. Set the priority (High, Normal or Low).  
4. Set the Activation Time parameters (24h clock) when the event will be active,  
e.g. start on Sundays at 13.00 with a duration of 12 hours.  
5. Set the When Activated... parameters, i.e. set what the camera will do at the  
specified time, e.g. send uploaded images to an e-mail address.  
6. Click OK to save the Event in the Event Types list.  
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AXIS 210/211 - Event Configuration  
32  
Please see the online help  
for descriptions of each available option.  
Motion Detection  
Motion detection is used to generate an alarm whenever movement occurs (or stops) in the  
video image. A total of 10 Include and/or Exclude windows can be configured.  
• Included windows target specific areas within the whole video image  
• Excluded windows define areas within an Include window that should be ignored  
(areas outside Include windows are automatically ignored)  
Once configured, the motion detection windows will appear in the list of available triggers,  
for triggering events. See “How to set up a triggered event” on page 30.  
Note: Using the motion detection feature may decrease the camera’s overall performance.  
Configuring Motion Detection  
1. Click Motion Detection in the Event Configuration menu.  
2. Click the Configure Included Window radio button.  
3. Click New.  
4. Enter a descriptive name under Window name.  
5. Adjust the size (drag the bottom right-hand corner) and position (click on the text  
at the top and drag to the desired position).  
6. Adjust the Object size, History and Sensitivity profile sliders (see table below for  
details). Any detected motion within an active window is then indicated by red  
peaks in the Activity window (the active window has a red frame).  
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AXIS 210/211 - Event Configuration  
33  
7. Click Save.  
To exclude parts of the Include window, click the Configure Excluded Windows button  
and position the Exclude window as required, within the Include window.  
Please see the online help  
for descriptions of each available option.  
Object Size  
History  
Sensitivity  
High level  
Low level  
Only very large objects  
trigger motion detection  
An object that appears in the region will Ordinary colored objects on ordinary  
trigger the motion detection for a long  
period  
backgrounds will trigger the motion  
detection  
Even very small objects  
trigger motion detection  
An object that appears in the region will Only very bright objects on a dark back-  
trigger motion detection for only a very  
short period  
ground will trigger motion detection  
Default value  
Low  
Medium to High  
Medium to High  
Examples:  
•
•
Avoid triggering on small objects in the video image by setting the object size level to high.  
To reduce the number of triggers if there is a lot of movement during a short period of time, select a high  
history level.  
•
To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is  
recommended.  
Port Status  
Under Event Configuration > Port Status there is a list showing the status for the  
cameras’s input and output. This is for the benefit of Operators, who have no access to the  
System Options section.  
Example: If the Normal state for a push button connected to an input is set to Open circuit - as long as the but-  
ton is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active.  
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AXIS 210/211 - System Options  
System Options  
Security  
34  
User access control is enabled by default, when the administrator sets the root password on  
first access. An administrator can set up other users, by giving these user names and  
passwords. It is also possible to allow anonymous viewer login, which means that anybody  
may access the Live View page, as described below:  
Users - the user list displays the authorized users and user groups (levels):  
Viewer  
Provides the lowest level of access, which only allows access to the Live View page.  
Operator  
An operator can view the Live View page, create and modify event types and adjust certain other  
settings. Operators have no access to the System Options.  
Administrator An administrator has unrestricted access to all the setup tools and can determine the registration of  
all other users.  
User Settings - check the relevant checkboxes to enable:  
• Anonymous viewer login - allows any viewer direct access to the Live View  
page.  
• Maximum number of simultaneous viewers - enter a value here to restrict the  
number of unicast viewers accessing the unit. This is useful if you need to save  
on bandwidth. (Note that all multicast viewers count as 1 viewer.)  
IP Address Filtering  
Enable IP Address Filtering- To allow or deny access to the AXIS 210/211 Network Camera  
check the box Enable IP address filtering. Once enabled, the IP addresses in the list will be  
allowed or denied access according to the choice made in the drop-down list Allow/Deny  
the following IP addresses.  
The administrator can add up to 256 IP address entries to the list (a single entry can  
contain multiple IP addresses). The users from these IP addresses need to be specified in the  
user list with the appropriate access rights. This is done from Setup > System Options >  
Security > Users.  
Referrals  
To prevent unauthorized clients from including the video stream from the cameras into  
external Web pages, check the Referrals checkbox and enter the IP address or Host name  
of the computer that hosts the Web pages with the included video stream. Several IP  
addresses/host names can be defined and are separated by semicolons (;). This option is  
only applicable to Motion JPEG video streams.  
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AXIS 210/211 - System Options  
35  
Notes: •If the referrals feature is enabled and you wish to also allow normal access to the Live View  
page, the product's own IP address or host name must be added to the list of allowed referrers.  
•Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP  
address filtering must be enabled.  
•Restricting referrers is of greatest value when not using IP address filtering. If IP address filter-  
ing is used, then the allowed referrers are automatically restricted to those allowed IP  
addresses.  
Date & Time  
Current Server Time - displays the current date and time (24h clock). The time can be  
displayed in 12h clock format in the Overlay Images (see below).  
New Server Time - Select your time zone from the drop-down list. If you want the server  
clock to automatically adjust for daylight savings time, select the Automatically adjust for  
daylight saving time changes.  
From the Time Mode section, select the preferred method to use for setting the time:  
• Synchronize with computer time - sets the time from the clock on your  
computer.  
• Synchronize with NTP Server - the camera will obtain the time from an NTP  
server every 60 minutes. The NTP server's IP address or host name must be  
specified in the TCP/IP Advanced Settings - see page 36.  
• Set manually - this option allows you to manually set the time and date.  
Note: Note that if using a host name for the NTP server, a DNS server must be configured under TCP/IP settings.  
See Network > TCP/IP below.  
Date & Time Format Used in Images - specify the formats for the date and time (12h or  
24h) displayed in the Live View video streams.  
Use the predefined formats or use your own custom date and time formats. See Advanced  
File Naming & Date/Time Formats in the help files  
for information on how to create  
your own file formats.  
Network - Basic TCP/IP Settings  
IP Address Configuration  
Your Axis network camera supports both IP version 4 and IP version 6. Both versions may  
be enabled simultaneously, and at least one version must always be enabled.  
When using IPv4, the IP address can be set automatically via DHCP, or a static IP address  
can be set manually.  
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AXIS 210/211 - System Options  
36  
If IPv6 is enabled, your camera will receive an IP address according to the configuration in  
the network router.  
There are also options for setting up notification of changes in the IP address, and for  
using the AXIS Internet Dynamic DNS Service. For more information on setting the IP  
address, please see the online help.  
Notes:  
• DHCP is a protocol for automatic IP address assignment on a network. IP address assignment via DHCP may  
lead to the situation where the IP address changes and you lose contact with the camera. Configure the  
options for notification of IP address change (under Services) to receive notification from the camera when  
the IP address changes.  
• Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 210/211 by host name  
which is always the same, regardless of the IP address.  
Services  
Options for notification of IP address change - if the IP address for the video server  
changes, e.g. automatically by DHCP, you can choose to be notified of the change. Click  
Settings... and enter the required information.  
AXIS Internet Dynamic DNS Service - If the AXIS 210/211 has been registered with the  
Axis Internet Dynamic DNS service and the IP address for the product changes, the service  
is updated to reflect the change. Check the box to enable/disable automatic updates.  
The domain name currently registered at the Axis Internet Dynamic DNS service for your  
product can at any time be removed. To do this click Settings... and follow the  
instructions. For more information, please refer to the online help  
Network - Advanced TCP/IP Settings  
DNS Configuration  
DNS (Domain Name Service) provides the translation of host names to IP addresses on  
your network.  
Obtain DNS server address via DHCP - automatically use the DNS server settings provided  
by the DHCP server. Click the View button to see the current settings.  
Use the following DNS server address - enter the desired DNS server by specifying the  
following:  
Domain name - enter the domain(s) to search for the host name used by the AXIS  
210/211. Multiple domains can be separated by semicolons (;). The host name is always the  
first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully  
Qualified Domain Name myserver.mycompany.com where mycompany.com is the  
Domain name.  
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AXIS 210/211 - System Options  
DNS servers - enter the IP addresses of the primary and secondary DNS servers.  
37  
NTP Configuration  
The AXIS 210/211 can obtain the correct time from an NTP server. The address for the NTP  
server can either be obtained via the DHCP server, or it can be entered manually.  
Host Name Configuration  
The AXIS 210/211 can be accessed using a host name, instead of an IP address. The host  
name is usually the same as the assigned DNS Name.  
For more information, please see the online help  
Link-Local Address  
This is enabled by default and assigns the AXIS 210/211 an additional IP address for use  
with UPnP™. The AXIS 210/211 can have both a Link-Local IP and a static/DHCP-supplied  
IP address at the same time - these will not affect each other.  
HTTP  
The default HTTP port number (80) can be changed to any port within the range  
1024-65535. This is useful for e.g. simple security port mapping.  
NAT Traversal (port mapping)  
A broadband router allows devices on a private network (LAN) to share a single connection  
to the Internet. This is done by forwarding network traffic from the private network to the  
“outside” i.e. the Internet. Security on the private network (LAN) is increased since most  
broadband routers are pre-configured to stop any attempts to access the private network  
(LAN) from the public network/Internet.  
Use NAT traversal when your AXIS 210/211 is located on an intranet (LAN) and you wish  
to make it available from the other (WAN) side of a NAT router. With NAT traversal  
properly configured, all HTTP traffic to an external HTTP port in the NAT router will be  
forwarded to the camera.  
LAN (intranet)  
WAN (internet)  
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AXIS 210/211 - System Options  
38  
Notes: • For NAT traversal to work, this must also be supported by the broadband router.  
• The broadband router has many different names: “NAT router”, “Network router“, Internet Gateway”,  
“Broadband sharing device” or “Home firewall” but the essential purpose of the device is the same.  
Enable/Disable - When enabled, the AXIS 210/211 will attempt to configure port mapping  
in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the  
camera (see System Options > Network > UPnP).  
Use manually selected NAT router - Select this option to manually select a NAT router  
and enter the IP address for the router in the field provided.  
If a router is not manually specified, the AXIS 210/211 will automatically search for NAT  
routers on your network. If more than one router is found, the default router will be  
selected.  
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter  
the port number in the field provided. If no port is entered here a port number will  
automatically be selected when NAT traversal is enabled.  
Notes: • An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is useful if e.g. your  
NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router.  
• If you attempt to manually enter a port that is already in use, another available port will automatically be  
selected.  
• When the port is selected automatically it will be displayed in this field. This can be changed by entering a  
new port number and clicking Save.  
RTSP  
The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP  
port number to use. The default setting is 554.  
FTP  
The FTP server running in the AXIS 210/211 enables the upload of e.g. new firmware, user  
applications, etc. Check the box to enable the service.  
Network Traffic  
The default setting is Auto-negotiate which means that the correct speed is automatically  
selected. If necessary, you can set the connection speed by selecting it from the drop-down  
list.  
Maximum bandwidth - Specify, in Mbit/s or kbit/s, the maximum bandwidth the AXIS  
210/211 will be allowed to use on your network. This is a useful function when connecting  
the camera to busy or heavily loaded networks. The default setting is Unlimited.  
Note: When using MPEG-4 as the video format, remember that setting a maximum bandwidth value here may  
create problems for individual video streams if the maximum value is less than the sum of the bit rates set  
for the video streams.  
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AXIS 210/211 - System Options  
39  
For more information, please see the online help  
.
Network - SOCKS  
SOCKS is a network proxy protocol. The cameras can be configured to use a SOCKS server  
to reach networks on the other side of a firewall/proxy server. This functionality is useful if  
the camera is located on a local network behind a firewall, but notifications, uploads,  
alarms, etc., need to be sent to a destination outside the local network (e.g. to the Internet).  
Network - SMTP (e-mail)  
Enter the host names or addresses for your primary and secondary mail servers in the fields  
provided, to enable the sending of event and error e-mail messages from the camera to  
predefined addresses via SMTP.  
QoS (Quality of service)  
Quality of Service (QoS) provides the means to guarantee a certain level of a specified  
resource to selected traffic on a network. Quality can be defined as e.g. a maintained level  
of bandwidth, low latency, no packet losses, etc. The main benefits of a QoS-aware  
network can be summarized as:  
• The ability to prioritize traffic and thus allow critical flows to be served before  
flows with lesser priority.  
• Greater reliability in the network, thanks to the control of the amount of band-  
width an application may use, and thus control over bandwidth races between  
applications.  
The QoS in Axis network video products marks the data packets for various types of  
network traffic originating from the product. This makes it possible for network routers  
and switches to e.g. reserve a fixed amount of bandwidth for these types of traffic. The  
AXIS 210/211 marks the following types of traffic:  
• video  
• event/alarm  
• management network traffic.  
QoS Settings  
For each type of network traffic supported by your Axis network video product, enter a  
DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP  
header. When the marked traffic reaches a network router or switch, the DSCP value in the  
IP header tells the router or switch which type of treatment to apply to this type of traffic,  
for example, how much bandwidth to reserve for it.  
Note that DSCP values can be entered in decimal or hex form, but saved values are always  
shown in decimal.  
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AXIS 210/211 - System Options  
40  
For more infomation on Quality of Service, please see the Axis support web at  
www.axis.com/techsup  
Network - UPnP™  
The cameras includes support for UPnP™, which is enabled by default. If also enabled on  
your computer, the camera will automatically be detected and a new icon will be added to  
“My Network Places.”  
Note: UPnP must also be enabled on your Windows XP computer. To do this, open the Control Panel from the  
Start Menu and select Add/Remove Programs. Select Add/Remove Windows Components and open the  
Networking Services section. Click Details and then select UPnP as the service to add.  
Network - RTP / MPEG-4  
These settings are for the IP addresses, port numbers, and Time-To-Live values to use for  
media streams in the MPEG-4 format. Only certain IP addresses and port numbers should  
be used for these streams. For more information, please see the online help.  
Bonjour  
Your Axis network camera includes support for Bonjour. When enabled, the camera is  
automatically detected by operating systems and clients that support this protocol.  
Ports & Devices  
I/O Ports - the pinout, interface support and the control and monitoring functions  
provided by this connector are described in The I/O Terminal Connector, on page 43.  
LED Settings  
The Status indicator LED on the front of the camera can be set to flash at a configurable  
interval (or to not light up at all) whenever the unit is accessed. For a listing of all LED  
behavior, see page 8, or the online help.  
Note: The LED does not flash when the stream is retrieved using MPEG-4 multicast.  
Maintenance  
• Restart - The camera is restarted without changing any of the settings. Use this method  
if the unit is not behaving as expected.  
• Restore - The unit is restarted and most current settings are reset to factory default val-  
ues. The settings that will not be reset are as follows:  
• the boot protocol (DHCP or static)  
• the static IP address  
• the default router  
• the subnet mask  
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AXIS 210/211 - System Options  
41  
• the system time  
• Default - The default button should be used with caution. Pressing this will return all of  
the camera's settings (including the IP address) to the factory default values.  
Upgrade Server - See Upgrading the Firmware, on page 50.  
Backup - To take a backup of all of the parameters, and any user-defined scripts, click this  
button. If necessary, it will then be possible to return to the previous settings, if settings are  
changed and there is unexpected behavior.  
Restore - click the Browse button to locate the saved backup file (see above) and then click  
the Restore button. The settings will be restored to the previous configuration.  
Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not  
intended for the configuration of multiple units or for firmware upgrades.  
Support  
The Support Overview page provides valuable information on troubleshooting and contact  
information, should you require technical assistance.  
System Overview - is a quick look over the camera’s status and settings. Information that  
can be found here includes the camera’s Firmware version, IP address, Security, Event and  
Image settings and Recent log items. Many of the captions are also links to the proper  
Setup page to conveniently make adjustments in the cameras settings.  
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server  
Report with your query.  
Information - The Log file, the Server Report and the Parameter List all provide valuable  
information for troubleshooting and when contacting Axis support.  
Configuration  
Log Level for Log Files - from the drop-down list, select the level of information to be  
added to the Log file  
Log Level for E-mail - from the drop-down list, select the level of information to send as  
e-mail and enter the destination e-mail address.  
Advanced  
Scripting - this an advanced function that provides the means for customizing and using  
scripts.  
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AXIS 210/211 - System Options  
42  
Caution!  
The scripting function is a very powerful tool. Improper use may cause unexpected  
behavior or even loss of contact with the unit. If a script does cause problems, reset the  
unit to its factory default settings (in which case, a previously saved backup file will be  
useful for returning the unit to its latest configuration). Axis strongly recommends that  
you do not use this function unless you fully understand the consequences. Axis  
support provides no assistance for customized scripts.  
For more information, please visit the Developer pages at www.axis.com/developer  
Plain Config - this function is for the advanced user with previous experience of  
configuring Axis cameras. All parameters can be set and modified from this page. Help is  
available via the links on the standard setup pages.  
Resetting to the Factory Default Settings  
To reset the cameras to the original factory default settings, go to the System Options >  
Maintenance web page (as described in Maintenance, on page 40) or use the Control  
button on the underside of the camera (see page 7) as described below:  
Using the Control Button  
To reset the cameras to the factory default settings using the Control Button:  
1. Disconnect the power adapter, or the network cable if using PoE  
(AXIS 211 only).  
2. Press and hold the Control button while reconnecting the power.  
3. Keep the Control button pressed until the Status Indicator color changes to  
amber (this may take up to 15 seconds).  
4. Release the Control button.  
5. When the Status Indicator changes to Green (which may take up to 1 minute), the  
process is complete and the cameras has been reset. The unit will now have the  
default IP address 192.168.0.90  
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AXIS 210/211 - The I/O Terminal Connector  
43  
The I/O Terminal Connector  
Pinout and Interface  
The 4-pin I/O terminal connector provides the interface to:  
• 1 transistor output  
• 1 digital input  
• auxiliary power and GND  
The terminal connector is used in applications for e.g. motion detection, event triggering,  
time lapse recording, alarm notification via e-mail, image storage to FTP locations, etc.  
• Input - for connecting e.g. a push button. If the push button is pressed, the state  
changes and the input becomes active (shown under Event Configuration > Port  
Status).  
• Output - connects e.g. an alarm device that can be activated by Output buttons  
on the Live View page, or by an Event Type. The output will show as active  
(Event Configuration > Port Status) if the alarm device is activated.  
Pin 4  
Pin 2  
Pin 4  
Pin 2  
Pin 1  
Pin 1  
Pin 3  
Pin 3  
Pin  
Function  
Description  
4
Transistor Output  
With a maximum load of 100mA and a maximum voltage of 24V DC, this output  
has an open-collector NPN transistor with the emitter connected to pin 1 (GND).  
If used with an external relay, a diode must be connected in parallel with the load,  
for protection against voltage transients.  
3
2
Digital Input  
Connect to GND to activate, or leave floating (or unconnected) to deactivate.  
Auxiliary DC Power Input  
7-20 VDC/max 5W. Electrically connected in parallel with the PS-K power  
connector, this pin provides an auxiliary connector for mains power to the unit. If  
the unit is powered via this pin, a fuse should be used (rating: 1A Slow).  
This pin can also be used to power auxiliary equipment, max 100mA, but note that  
this is not possible when the AXIS 211 is powered by PoE.  
1
GND  
Connect input/output devices to the terminal connector as follows:  
1. Loosen the corresponding screw on top of the pin (see above for the correct pin to  
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AXIS 210/211 - The I/O Terminal Connector  
44  
use).  
2. Push the cable into the connector and secure it by fastening the screw.  
3. Once devices are connected, connect the terminal connector to the camera,  
making sure that all cables are securely fastened.  
Schematic Diagram - Terminal Connectors  
Switch  
3.3V  
Mode  
Power  
Supply  
+
2
+
PS-K 9W  
-
e.g., doorbell  
Relay  
GND  
1
3
Device  
4
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AXIS 210/211 - Technical Specifications  
45  
Technical Specifications  
Item  
Specification  
Models  
• AXIS 210: indoor use only  
• AXIS 211: Power over Ethernet, DC-Iris  
Image sensor  
Lens  
1/4” Sony Wfine progressive scan RGB CCD  
• AXIS 210: 4.0 mm, F1.2, fixed iris, CS mount  
• AXIS 211: 3.0 - 8.0 mm, F1.0, DC-iris, CS mount  
Agle of view  
• AXIS 210: 48° horizontal  
• AXIS 211: 27º-67º horizontal  
Minimum illumination  
Video compression  
Resolutions  
• AXIS 210: 1.0 lux, F1.2  
• AXIS 211: 0,75 lux, F1.0  
• Motion JPEG  
• MPEG-4 Part 2 (ISO/IEC 14496-2), Profiles: ASP and SP  
16 resolutions from 640 x 480 to 160 x 120 via API, 5 selections via  
configuration web page.  
Frame rate  
• Motion JPEG:  
Up to 30 fps in all resolutions  
• MPEG-4:  
Up to 25 fps at 640x480  
Up to 30 fps at 480x360 or lower  
Video streaming  
Image settings  
• Simultaneous Motion JPEG and MPEG-4  
• Controllable frame rate and bandwidth  
• Constant and variable bit rate (MPEG-4)  
• Compression levels: 11 (Motion JPEG)/23 (MPEG-4)  
• Rotation: 90º, 180º, 270º  
• Configurable color level, brightness, contrast, exposure, white balance, fine  
tuning of behavior at low light  
• Overlay capabilities: time, date, privacy mask, text or image  
Shutter time  
Security  
2 sec to 1/12500 sec  
• Multiple user access levels with password protection  
• IP address filtering  
Users  
• 20 simultaneous users  
• Unlimited users using multicast (MPEG-4)  
Language support  
(Web interface)  
• English. Downloadable language files for French, German, Italian, Japanese and  
Spanish are available at www.axis.com/techsup.  
• Other language files may also be available  
Alarm and event management • Events triggered by built-in motion detection, external input or according to a  
schedule  
• Image upload over FTP, email and HTTP Notification over TCP, email, HTTP and  
external output  
• Pre- and post alarm buffer: up to 1.2 MB (up to 40 sec of 320x240 video at 4  
frames per sec)  
Connectors  
Casing  
• RJ-45 for Ethernet 10BaseT/100BaseTX  
• Terminal block for 1 alarm input, 1 output and alternative power connection  
• Plastic  
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AXIS 210/211 - Technical Specifications  
46  
Item  
Specification  
Processors and memory  
• CPU: ETRAX 100LX 32bit  
• Video processing and compression: ARTPEC-2  
• RAM: 16 MB  
• Flash: 4 MB  
• Battery backed up real-time clock  
Power  
• 7-20 V DC max 7 W  
• AXIS 211: PoE IEEE802.3af Class 2  
Operating conditions  
• 5 - 45 ºC (41 – 113 ºF)  
• Humidity 20 - 80% RH (non-condensing)  
Installation, management and • AXIS Camera Management tool on CD and web-based configuration  
maintenance  
• Configuration of backup and restore  
• Firmware upgrades over HTTP or FTP, firmware available at www.axis.com  
Video access from  
Web browser  
• Camera live view,  
• Video recording to file (ASF),  
• Sequence tour for up to 20 external Axis video sources,  
• Customizable HTML pages  
Minimum web browsing  
requirements  
• Pentium III CPU 500 MHz or higher, or equivalent AMD,128 MB RAM, AGP  
graphics card 32 MB RAM, Direct Draw  
• Windows XP, 2000, 2003 Server, DirectX 9.0 or later Internet Explorer 6.x or later  
• For other operating systems and browsers see www.axis.com/techsup  
System integration support  
• Open API for application integration including AXIS VAPIX API*, AXIS Media  
Control SDK*, event trigger data in video stream  
• Quality of Service (QoS) Layer 3, DiffServ Model  
Embedded Linux operating system  
* Available at www.axis.com  
Supported protocols  
Included accessories  
IPv4/v6, HTTP, TCP, QoS, RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, ICMP DHCP,  
UPnP, Bonjour, ARP, DNS, DynDNS, SOCKS  
More information on protocol usage available at www.axis.com  
• Power supply 9 V DC,  
• Stand,  
• Connector kit,  
• Installation Guide,  
• CD with installation tool, software and User’s Manual,  
• MPEG-4licenses (1 encoder, 1 decoder),  
• MPEG-4 decoder (Windows)  
Video management software • AXIS Camera Station - Surveillance application for viewing, recording and  
(not incl.)  
archiving up to 25 cameras  
See www.axis.com/partner/adp_partners.htm for more software applications via  
partners  
Accessories (not incl.)  
• Housings for adverse indoor/outdoor environments  
• Power over Ethernet midspans  
• AXIS 292 Network Video Decoder  
• MPEG-4 Decoder multi-user license pack  
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AXIS 210/211 - Technical Specifications  
47  
Item  
Specification  
Approvals  
• EN 55022 Class B,  
• EN 61000-3-2,  
• EN 61000-3-3  
• EN 55024,  
• FCC Part 15 Subpart B Class B,  
• ICES-003 Class B  
• VCCI Class B,  
• C-tick AS/NZS 3548,  
• EN 60950  
• Power supply: EN 60950, UL, cUL  
Dimensions (HxWxD) and  
weight  
• AXIS 210: 38 x 88 x 157 mm (1.5” x 3.4” x 6.2”)  
• AXIS 211: 38 x 95 x 178 mm (1.5” x 3.7” x 7.0”)  
• 250 g (0.55 lb) excl. power supply  
General performance considerations  
When setting up your system, it is important to consider how various settings and  
situations will affect performance. Some factors affect the amount of bandwidth (the bit  
rate) required, others can affect the frame rate, and some will affect both. If the load on the  
CPU reaches its maximum, this will also affect the frame rate.  
The following factors are among the most important to consider:  
• High image resolutions and/or lower compression levels result in larger images.  
Bandwidth affected.  
• Access by large numbers of Motion JPEG and/or unicast MPEG-4 clients. Band-  
width affected.  
• Simultaneous viewing of different streams (resolution, compression, etc.) by dif-  
ferent clients. Frame rate and bandwidth affected.  
• Accessing both Motion JPEG and MPEG-4 video streams simultaneously. Frame  
rate and bandwidth affected.  
• Heavy usage of event settings affects the camera’s CPU load. Frame rate affected.  
• Enabled motion detection. Frame rate and bandwidth affected.  
• Heavy network utilization due to poor infrastructure. Bandwidth affected  
• Viewing on poorly performing client PC’s lowers perceived performance. Frame  
rate affected.  
Optimizing your system  
To see the bandwidth and frame rate currently required by the video stream, the AXIS  
210/211 provides a tool that can be used to display these values directly in the video  
image.  
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AXIS 210/211 - Technical Specifications  
48  
To do this, special format strings are added as part  
of a text overlay. Simply add #r (average frame  
rate in fps) and/or #b (average bandwidth in kbps)  
to the overlay.  
For detailed instructions, please see the online help  
for Video & Image > Overlay Settings, and the  
help for File Naming & Date/Time Formats.  
Important!  
•The figures displayed here are the values as delivered by the camera. If other restrictions are  
currently in force, (e.g. bandwidth limitation) these values might not correspond to those actu-  
ally received by the client.  
•For Motion JPEG, these values will be accurate as long as no frame rate limit has been specified.  
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AXIS 210/211 - Technical Specifications  
49  
Frame rates - Motion JPEG and MPEG-4  
The following table show typical frame rates in frames/second (fps) for Motion JPEG and  
MPEG-4 video streams from the AXIS 210/211.  
Note that these values are guidelines only - actual values may vary.  
Motion JPEG settings:  
Frame rates  
• Viewing in AMC  
Motion JPEG  
MPEG-4  
640x480  
480x360  
320x240  
160x120  
30  
30  
30  
30  
25  
30  
30  
30  
• Compression level = 30%  
MPEG-4 settings:  
• Viewing in AMC  
• Compression level = 30%  
• Video Object Type = Advanced Simple  
• GOV length = 8  
• GOV structure = IP*  
Notes: • Setting the GOV structure to use “I-frames only” will increase the frame rate at the expense of the bit rate.  
Bandwidth  
As there are many factors that affect bandwidth, it is very difficult to predict the required  
amounts. The settings that affect bandwidth are:  
• the image resolution  
• the image compression  
• the frame rate  
• the MPEG-4 object type  
• the MPEG-4 GOV structure  
• the maximum exposure time.  
There are also factors in the monitored scene that will affect the bandwidth. These are:  
• the amount of motion  
• the image’s complexity  
• the lighting conditions.  
For MPEG-4, if there is only limited bandwidth available, and if this is more important  
than the image quality, using a constant bit rate (CBR) is recommended. Use a variable bit  
rate (VBR) if the image quality needs to be maintained at a higher level. If supported on the  
network, consider also using MPEG-4 multicasting, as the bandwidth consumption will be  
much lower.  
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AXIS 210/211 - Troubleshooting  
Troubleshooting  
50  
Checking the Firmware  
One of your first actions when troubleshooting a problem should be to check the currently  
installed firmware version. The latest version may contain a correction that fixes your  
particular problem. The current firmware version in your camera can be seen on the page  
Setup > Basic Configuration.  
Upgrading the Firmware  
Firmware is software that determines the functionality of the camera. When you upgrade  
the firmware with a file from the Axis Web site, your camera will receive the latest  
available functionality. Always read the upgrade instructions and release notes available  
with each new release, before updating the firmware.  
Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the features  
are available in the new firmware) although this is not guaranteed by Axis Communications. Always read  
the instructions and release notes available with each new release, before upgrading the firmware.  
1. Save the firmware file to your computer. The latest version of the firmware is  
available free of charge from the Axis Web site at www.axis.com/techsup  
2. Go to Setup > System Options > Maintenance in the camera’s web pages.  
3. In the Upgrade Server section, browse to the desired firmware file on your  
computer. Click Upgrade.  
Notes: •After starting the upgrade process, always wait at least 5-10 minutes before restarting the  
camera, even if you suspect the upgrade has failed.  
•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the  
user.  
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AXIS 210/211 - Troubleshooting  
51  
Emergency Recovery Procedure  
If power or the network connection to the camera is lost during the upgrade, the process  
will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed  
upgrade. To recover the unit, follow the steps below. The serial number is found on the  
label attached to the bottom of the camera.  
1. Unix/Linux - From the command line, type the following:  
arp -s <IP address of camera> <Serial number> temp  
ping -s 408 <IP address of camera>  
Windows - From a command/DOS prompt, type the following:  
arp -s <IP address of camera> <Serial number>  
ping -l 408 -t <IP address of camera>  
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press  
CTRL+C to stop Ping.  
3. Open a browser and type in the camera’s IP address. In the page that appears, use the  
Browse button to select the upgrade file to use, e.g. axis210.bin or axis211.bin. Then  
click the Load button to restart the upgrade process.  
4. After the upgrade has completed (1-10 minutes), the unit will automatically restart and  
show a steady green on the Power and Status LEDs and flashing green or amber on the  
Network LED.  
5. Referring to the installation guide, reinstall the camera.  
If the emergency recovery procedure does not get the camera up and running again, please  
contact Axis support at www.axis.com/techsup/  
Axis Support  
If you contact Axis support, please help us to help you solve your problems, by providing  
the server report, the log file and a brief description of the problem.  
Server Report - go to Setup > System Options > Support Overview. The server report  
contains important information about the server and its software, as well as a list of the  
current parameters.  
The Log file is available from Setup > System Options > Logs & Reports. The Log file  
records events in the unit since the last system restart and can be a useful diagnostic tool  
when troubleshooting.  
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AXIS 210/211 - Troubleshooting  
52  
Symptoms, Possible Causes and Remedial Actions  
Problems setting the IP address  
When using ARP/Ping.  
Try the installation again. The IP address must be set within two minutes after power has  
been applied to the camera. Ensure the Ping length is set to 408. See the Installation  
Guide.  
The camera is located on a different  
subnet.  
If the IP address intended for the camera and the IP address of your computer are located  
on different subnets, you will not be able to set the IP address. Contact your network  
administrator to obtain an appropriate IP address.  
The IP address is being used by another Disconnect the camera from the network. Run the Ping command. (In a Command/DOS  
device  
window, type ping and the IP address of the unit).  
If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means that  
the IP address may already be in use by another device on your network. You must obtain  
a new IP address and reinstall the unit.  
If you see: Request timed out - this means that the IP address is available for use with  
your camera. In this case, check all cabling and reinstall the unit.  
Possible IP address conflict with  
another device on the same subnet.  
The static IP address in the camera is used before the DHCP server sets a a dynamic  
address. This means that if the same default static IP address is also used by another  
device, there may be problems accessing the camera. To avoid this, set the static IP  
address to 0.0.0.0.  
The camera cannot be accessed from a browser  
The IP address has been changed by  
DHCP.  
1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set  
the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping  
commands.  
2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main  
network. The unit now has a fixed IP address that will not change.  
3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select the  
required service and then configure IP address change notification from the network set-  
tings. Return the unit to the main network. The unit will now have a dynamic IP address,  
but will notify you if the address changes.  
Proxy server.  
If using a proxy server, try disabling the proxy setting in your browser.  
Other networking problems.  
Test the network cable and connectors by connecting it to another network device, then  
Ping that device from your workstation. See the instructions above.  
Incorrect host name.  
Check that the host name and DNS server settings are correct. See the basic and  
advanced TCP/IP settings.  
Cannot send notifications, uploads, alarms, etc, to a destination outside the local network  
Firewall protection. The camera can be configured to use a SOCKS server to reach networks on the other side  
of a firewall/proxy server.  
Camera is accessible locally, but not externally  
Firewall protection.  
Check the Internet firewall with your system administrator.  
Default routers required.  
Poor or intermittent network connection.  
Network switch.  
Check if you need to configure the default router settings.  
If using a network switch, check that the port on that device uses the same setting for  
the network connection type (speed/duplex) as set in the advanced TCP/IP settings.  
The Auto-Negotiate setting is recommended.  
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AXIS 210/211 - Troubleshooting  
53  
Video/Image problems - general  
No images in browser  
(Internet Explorer for Windows only)  
To enable the updating of video images in Microsoft Internet Explorer for Windows, set  
your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC)  
component is installed on your workstation.  
Installation of additional ActiveX com- Configure your camera to use a Java applet for updating the video images under  
ponent restricted or prohibited.  
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for  
more information.  
Image too dark or too light.  
Missing images in uploads.  
Check the video image settings. See the online help on Video and Image Settings.  
This can occur when trying to use a larger image buffer than is actually available. Try  
lowering the frame rate or the upload period.  
Slow image update.  
Poor performance.  
Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,  
etc, will reduce the performance of the camera.  
Poor performance may be caused by e.g. heavy network traffic, multiple users accessing  
the unit, low performance clients, use of features such as Motion Detection, Event han-  
dling, Image rotation other than 180 degrees.  
Image gradually gets darker or lighter. When using the camera in locations lit by fluorescent lighting, check in the advanced  
image settings that the Exposure control is set to Flicker-free.  
Image loses focus often.  
Disable the DC-Iris lens (AXIS 211 only) in the settings for Video & Image > Advanced.  
Focus the camera following the instructions on page 11, and then enable the DC-Iris  
lens.  
Images only shown in black & white.  
Blurred images.  
Check the color level setting.  
Refocus the camera. Check in the Video & Image > Advanced - Camera Settings that  
DC-Iris (AXIS 211 only) is set to Enabled. If the images are still blurred adjust the metal  
ring until the image is sharp.  
Rolling dark bands or flickering in  
image.  
Try adjusting the Flicker-free exposure setting under advanced image settings. Note that  
the 'Hold Current'/Manual setting may cause unwanted effects.  
Video/image problems - MPEG-4  
Lower frame rate than expected.  
Check with the administrator that there is enough bandwidth available. Check also the  
settings for bit rate control, in the Video & Image > Advanced > MPEG-4 settings.  
Using an inappropriate video object type can also affect the frame rate. See the online  
help for more information.  
Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to  
Decode only I frames.  
Lower the image resolution.  
Reduce the number of applications running on the client computer.  
No MPEG-4 displayed in the  
client.  
Check that the correct network interface is selected in the AMC control panel applet  
(network tab).  
Check that the relevant MPEG-4 connection methods are enabled in the AMC control  
panel applet (network tab).  
In the AMC control applet, select the MPEG-4 tab and click the button Set to default  
MPEG-4 decoder.  
No multicast MPEG-4 displayed in the Check with your network administrator that the multicast addresses used by the  
client.  
AXIS 210/211 are valid for your network.  
Multicast MPEG-4 only accessible by  
local clients.  
Check if your router supports multicasting, or if the router settings between the client  
and the server need to be configured. The TTL (Time To Live) value may need to be  
increased.  
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AXIS 210/211 - Troubleshooting  
54  
Poor rendering of MPEG-4 images.  
Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.  
If text overlays are blurred, or if there are other rendering problems, you may need to  
enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control  
panel applet.  
Ensure that your graphics card is using the latest device driver. The latest drivers can  
usually be downloaded from the manufacturer's web site.  
If images are degrading, try decreasing the GOV length, see “Advanced Settings” on page  
22.  
Color saturation is different in MPEG-4 Modify the settings for your graphics adapter. Please see the adapter's documentation  
and Motion JPEG. for more information.  
The test image does not display as expected.  
Image settings.  
Not all settings have an effect on the test image. For more information, see the help on  
Image Settings.  
The Power indicator is not constantly lit  
Faulty power supply.  
Check that you are using an AXIS PS-K power supply.  
The Status and Network indicator LEDs are flashing red rapidly  
Hardware failure. Contact your Axis dealer.  
The Status indicator LED is flashing red and the camera is inaccessible  
A firmware upgrade has been inter-  
rupted or the firmware has otherwise  
been damaged.  
See the Emergency Recovery Procedure above.  
Poor quality snapshot images  
Screen incorrectly configured on your In Display Properties, configure your screen to show at least 65000 colors, i.e. at least  
workstation.  
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.  
Browser freezes  
Netscape 7.x or Mozilla 1.4 (or later)  
can sometimes freeze on a slow com-  
puter.  
Lower the image resolution.  
Problems uploading files  
Limited space.  
There is only limited space available for the upload of your own files. Try deleting one or  
more existing files, to free up space.  
Missing images in uploads.  
This can occur when trying to use a larger image buffer than is actually available. Try  
lowering the frame rate or the upload period.  
Overlay is not displayed  
Incorrect size or location of overlay.  
The overlay may have been positioned incorrectly. Refer to the online help for informa-  
tion on the limitations when using image overlays and privacy masks.  
Motion Detection triggers unexpectedly  
Changes in luminance.  
Motion detection is based upon changes in luminance in the image. This means that if  
there are sudden changes in the lighting, motion detection may be mistakenly triggered.  
Lower the sensitivity setting to avoid problems with luminance.  
For additional assistance, please contact your reseller or see the support pages on the Axis  
Website at www.axis.com/techsup  
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AXIS 210/211 - Glossary of Terms  
55  
Full duplex - Transmission of data, e.g. audio, in two  
directions simultaneously.  
Glossary of Terms  
G.711 - G.711 is the international standard for encoding  
telephone audio on 64 kBit/s channel. It is a pulse code  
modulation (PCM) scheme operating at 8 kHz sample rate.  
Active Speaker - a speaker with a built-in power amplifier.  
ActiveX - A control (or set of rules) used by a browser.  
ActiveX controls are often downloaded and installed  
automatically as required.  
G.726 - Frequently used speech-compression algorithm in  
telecommunications due to its high perceived speech quality  
and low resource requirements.  
ADPCM - Adaptive Differential Pulse Code Modulation.  
Predicts the analog signal digitally and the difference is  
coded.  
Half duplex- A half duplex link can communicate in only  
one direction, at a time. Two way communication is  
possible, but not simultaneously. Walkie-talkies and CB  
radios mimic this behavior in that you cannot hear the other  
person if you are talking.  
AMC - AXIS Media Control. The control required for  
viewing video images in Internet Explorer for Windows.  
Installs automatically on first use.  
HTML - Hypertext Mark-up Language. Used widely for  
authoring documents viewed in web browsers.  
API - Application Programming Interface. The Axis API can  
be used for integrating Axis products into other  
applications.  
HTTP - Hypertext Transfer Protocol. The set of rules for  
exchanging files (text, images, sound, video, and other files)  
on the World Wide Web.  
ARP - Address Resolution Protocol. A protocol for assigning  
an IP address to a physical device address that is recognized  
in the local network. The ARP command can be used to set  
the IP-address for your product.  
HTTPS - Hypertext Transfer Protocol over Secure Socket  
Layer. A web protocol that provides encryption for page  
requests from users and for the pages returned by the web  
server.  
ARTPEC - Axis Real Time Picture Encoder - used for video  
image compression.  
Intranet - A private network limited to an organization or  
CCD - Charge Coupled Device. CCD is one of the two main  
types of image sensors used in digital cameras. When a  
picture is taken, the CCD is struck by light coming through  
the camera’s lens. Each of the thousands or millions of tiny  
pixels that make up the CCD convert this light into  
electrons.  
corporation. Usually closed to external traffic.  
IP - Internet-Protocol. See TCP/IP.  
IP address - A unique number used by a network device, to  
allow it to be identified and found on the network. The  
32-bit IP address is made up of four groups (or quads) of  
decimal digits separated by periods. An example of an IP  
address is: 192.168.0.1  
CGI - Common Gateway Interface. A set of rules (or a  
program) that allows a Web Server to communicate with  
other programs.  
ISMA - Internet Streaming Media Alliance  
Client/Server - Describes the network relationship between  
two computer programs in which one, the client, makes a  
service request from another - the server.  
JPEG - A standard image format, used widely for  
photographs. Also known as JPG.  
LAN - A local area network (LAN) is a group of computers  
and associated devices that typically share common  
resources within a limited geographical area.  
dB (Decibels) - A unit to measure sound level changes. A  
3dB change is the smallest level change we can hear. A 3dB  
change is actually twice or half the audio power level. A  
gain of 0dB will leave the signal level unchanged.  
Linux - A popular operating system, which is “open source”  
and practically free of charge.  
DC-Iris - This special type of iris is electrically controlled  
by the Axis camera, to automatically regulate the amount of  
light allowed to enter.  
Lux - A standard unit for the measurement of light, where 1  
Lux equals the light emitted from a single candle at a  
distance of one meter.  
DNS - The Domain Name System (DNS) locates and  
translates Internet domain names into IP (Internet Protocol)  
addresses.  
Mbit/s - Megabits per second. A unit for measuring speeds  
in networks. A LAN might run at 10 or 100 Mbit/s.  
MPEG-4 - A standard video format, used for low bandwidth  
video streams.  
Ethernet - A widely used networking standard.  
ETRAX - Axis' own microprocessor.  
Multicast - The same information is sent only once and  
Firewall - A virtual barrier between a LAN (Local Area  
only to the intended recipients.  
Network) and other networks, e.g. the Internet.  
NTSC - National Television Standards Committee. NTSC is  
the standard format used for televisions in most of North  
and Central America, and Japan.  
FTP - File Transfer Protocol. Used for the simple transfer of  
files to and from an FTP-server.  
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AXIS 210/211 - Glossary of Terms  
56  
NWAY - A network protocol that automatically negotiates  
the highest possible common transmission speed between  
two devices.  
WAN - Wide-Area-Network. Similar to a LAN, but on a  
larger geographical scale.  
Web server - A program on a computer (server) providing  
the resources (e.g. web pages) requested by the user (client).  
PAL - Phase Altering Line. PAL is the standard format used  
for televisions in most of the world (other than the US,  
Canada, and Japan).  
PCM - Pulse Code Modulation. Analog signal converted  
directly to a digital.  
Ping - A small utility used for sending data packets to  
network resources to check that they are working and that  
the network is intact.  
Pre/post alarm image - The images from immediately  
before and after an alarm.  
Protocol - A special set of rules governing how two entities  
will communicate. Protocols are found at many levels of  
communication, and there are hardware protocols and  
software protocols.  
Router - A device that determines the next network point to  
which a packet should be forwarded on its way to its final  
destination. A router is often included as part of a network  
switch (see below).  
RTP- Real-Time Transfer Protocol. A transfer protocol  
designed for delivery of live contents, e.g. MPEG-4.  
Simplex - In simplex operation, a network cable or  
communications channel can only send information in one  
direction.  
SMTP - A common e-mail protocol.  
SNMP - Simple Network Management Protocol. An  
application layer protocol that facilitates the exchange of  
management information between network devices. It is  
part of the Transmission Control Protocol/Internet Protocol  
(TCP/IP) protocol suite.  
Subnet Mask - An IP address consists of two components:  
the network address and the host address. “Subnetting’  
enables a network administrator to further divide the host  
part of the address into two or more subnets. The subnet  
mask identifies the subnet to which an IP address belongs.  
Switch - Whilst a simple hub transmits all data to all  
devices connected to it, a switch only transmits the data to  
the device it is specifically intended for.  
TCP/IP - Transmission Control Protocol/Internet Protocol. A  
suite of network protocols that determine how data is  
transmitted. TCP/IP is used on many networks, including the  
Internet. TCP keeps track of the individual packets of  
information and IP contains the rules for how the packets  
are actually sent and received.  
URL - Uniform Resource Locator. An “address" on the  
network.  
Varifocal - A varifocal lens provides a wide range of focal  
lengths, as opposed to a lens with a fixed focal length,  
which only provides one.  
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AXIS 210/211 - Index 57  
F
Index  
Factory Default Settings 42  
Frame rate 20  
FTP Server 29  
A
Accessing the video stream 16  
Action 29  
H
Host Name 37  
HTML Examples 27  
HTTP 37  
Action Buttons 12, 26  
Active/Inactive 26  
Administrator 18  
Advanced Simple profile 14  
Alarm 32, 43  
HTTP API 26  
HTTP Server 29  
AMC Viewer Toolbar 13  
Auxiliary Power 43  
AXIS 16  
I
I/O Ports 40  
I/O Terminal Connector 8, 43  
Include Windows 32  
Input 43  
AXIS Media Control 16  
B
IP Address Filtering 34  
Backup 41  
Bandwidth 14, 49  
Bit rate 14  
Buffer Size 31  
Buffers 31  
L
Live View 12, 18  
Live View Config 24  
Logs & Reports 41  
C
M
CGI links 26  
Motion Detection 32  
Motion JPEG 14  
MPEG-4 5, 14  
MPEG-4 protocols 15  
Multicasting 15  
Control Button 8, 42  
Custom settings 24  
D
Date & Time 35  
DC Power 43  
DC-Iris 6  
N
NAT Traversal 37  
NAT traversal 37  
Network Connector 8  
Network Settings 35  
NTP Configuration 37  
NTP Server 35  
DNS Configuration 36  
DNS Server 36, 37  
Domain Name 36  
E
Emergency Recovery 51  
Event Servers 29  
Event Types 30  
Events 29  
O
Other MPEG-4 clients 17  
Output 43  
External Video 27  
External Video Source 12  
Output Buttons 26  
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AXIS 210/211 - Index  
58  
Output buttons 12  
Own home page 25  
Own web files 25  
Serial Number 8  
Server Time 35  
Services 36  
Simple profile 14  
SMTP 39  
Snapshot button 12  
SOCKS 39  
P
Pinout - I/O connectors 43  
PoE 6, 8  
Streaming MPEG-4 15  
Support 41  
System Options 34  
Port Status 33  
Ports & Devices 40  
Post-trigger Buffer 31  
Power Connector 8  
Power over Ethernet 6  
Pre-trigger Buffer 31  
Pulse 12, 26  
T
TCP Server 29  
TCP/IP Settings 35  
Text overlay 20  
Time Mode 35  
Triggered Event 29  
Troubleshooting 50  
Q
QoS 39  
R
U
Recovery 51  
Referrals 34  
Restore 40, 41  
RTP 15  
UDP 15  
Unicasting 15  
Upgrade Server 41  
Upload overlay/mask 21  
Uploading web files 25  
User Defined Links 25  
Users 34  
RTSP 15  
S
Scheduled Event 29, 31  
Security 34  
V
Sequence Mode 12, 28  
Sequence mode 12  
Variable bit rate 14  
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AXIS 210/211 User’s Manual Rev. 4.0 Part No: 28519  
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AXIS COMMUNICATIONS  
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