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T A B L E O F C O N T E N T S
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Power-Up Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Connecting the Cables to a 9825 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Control Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
SETTING BATCH OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
ENTERING BATCH DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
SPECIFICATIONS & ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Table of Contents i
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CHARACTER SETS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
CONFIGURING THE SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
ii Table of Contents
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G E T T I N G S T A R T E D
1
The Monarch® 939iä keyboard allows you to easily configure the
printer and enter batch data. The keyboard works with the
Monarch® 9416®, 9416® XL®, 9825®, 9855® and 9860ä printers.
This keyboard also works with non-Monarch printers. However, an
auxiliary power supply is required for the keyboard. See Appendix
A, “Specifications and Accessories” for the part number.
This chapter includes information about
¨
¨
¨
¨
unpacking the keyboard.
connecting the cables.
power-up modes.
using the keyboard.
O v e r v i e w
The 939i keyboard is an “intelligent” keyboard that can be
programmed to show user prompts and collect data. Using the
Application Development Kit II (ADK2), an application, or script,
can be written to program the keyboard. Refer to the ADK manual
for more information. Think of the intelligent keyboard like your
PC, where you can enter data using your PC’s keyboard or
connect an optional scanner to scan data.
With a script, you can
¨
Create prompts for the user to enter data manually or using
a scanner. See Appendix C, “Configuring the System,” for
more information.
¨
¨
Use look-up tables, or files, to store data that will be
printed on labels.
Perform additional data tracking, data conversion, and data
manipulation.
Getting Started 1-1
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Throughout this manual, you see references to the term “script.” The script
is the program that runs on the keyboard to perform a specific task, such as
scanning or collecting data. We offer custom script writing. Contact your
Sales Representative for information and pricing on custom scripts.
P o w e r - U p M o d e s
Your 939i keyboard has the ability to operate in “terminal” mode or in
“intelligent” mode (using a custom ADK2 script). Terminal mode is only
available with the 9855 and 9860 printers.
If there is no ADK2 script loaded in the keyboard, the keyboard operates in
terminal mode. You can enter data and configure the printer. In terminal
mode, the keyboard does not access the intelligent functionality provided by
a script.
If an ADK2 script is loaded in the keyboard, the script automatically runs
when the keyboard and printer are turned on. The prompts you see and
what you do are controlled by the script.
A b o u t T h i s M a n u a l
This manual is arranged in several sections:
¨
Use Chapters 2 through 4 when your keyboard is operating in terminal
mode.
¨
¨
¨
Use Appendix A for keyboard specifications.
Use Appendix B for the available character sets.
Use Appendix C, with information for your System Administrator on
intelligent (script) mode and configuring the scanner.
The information in this document supersedes information in previous
versions. Check our Web site for any updates.
1-2 Getting Started
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A b o u t S c r i p t s
This manual does not cover any specific information about what may be in
your script, because each script is different. Your script is written based on
jobs you need to perform. A script should contain several basics features:
¨
¨
¨
A way to enter and exit the script.
A way to enter terminal mode (required for 9860 printer).
The prompts for entering the date and time each time you turn on the
printer if required by your script. The date and time are not saved when
the printer/keyboard are turned off.
¨
The scanner’s configuration and setup (if you are using a scanner).
Contact your System Administrator for more information about these items.
U n p a c k i n g t h e K e y b o a r d
After unpacking the keyboard, look through all packaging material for parts.
Keep the box and packaging material in case the keyboard ever needs
repair.
1. Pull the long, coiled cable out from the bottom of the base.
2. Slide the first loop in the cable slot as shown.
Cable
Slot
Getting Started 1-3
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C o n n e c t i n g t h e C a b l e s t o a 9 4 1 6 X L P r i n t e r
When using the keyboard with the 9416 or 9416 XL printer, the keyboard
receives power from the auxiliary power supply (5V).
1. Turn OFF the printer before you connect the keyboard’s cable.
2. Plug the 9-pin coiled keyboard cable into the end of the adaptor cable.
3. Secure the other end of the adaptor cable to the 9-pin port on the
printer. Tighten the screws on the cables.
Optional
ScannerCable
Keyboardcable
goeshere
Printer’sPower
Supply
Adaptor
Cable
Power
Cords
Power
Keyboard’s
PowerSupply
4. Connect the power cord to both power supplies.
5. Connect the power supply (24V) to the printer.
6. Connect the auxiliary power supply (5V) to the adaptor cable’s power
connector.
7. Turn ON the printer.
1-4 Getting Started
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C o n n e c t i n g t h e 9 3 9 I w i t h a S c r i p t t o a 9 8 0 0 â P r i n t e r
When using the keyboard with a script and a 9825, 9855, or 9860 printer,
the keyboard receives power from the auxiliary power supply.
1. Turn OFF the printer before you connect the keyboard’s cable.
2. Plug the 9-pin coiled keyboard cable into the adaptor cable.
3. Plug the 25-pin serial cable into the back of the printer.
4. Tighten the screws on the
cables.
5. Plug the auxiliary power
supply into the adaptor
cable as shown.
6. Plug the power supply into
an electrical outlet.
Auxiliary
Power
Supply
7. Turn ON the printer. On
the back of the printer,
press (I) to turn on and (O)
to turn off the printer.
Keyboardcable
goeshere
Getting Started 1-5
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C o n n e c t i n g t h e 9 3 9 I i n T e r m i n a l M o d e t o a
9 8 5 5 / 9 8 6 0 P r i n t e r
When using the keyboard in terminal mode (no script) with a 9855 or 9860
printer, the keyboard receives power from the printer.
1. Turn OFF the printer before you connect the keyboard’s cable.
2. Plug the 9-pin coiled keyboard cable into the back of the printer.
3. Tighten the screws on the cable to secure the cable to the printer.
Keyboard
CableGoes
Here
ON/OFF
Switch
4. Turn ON the printer. On the back of the printer, press (I) to turn on and
(O) to turn off the printer. You will see the prompts for your job. If a
script is not written for your job, the keyboard displays
PRINT MODE
Ready
See your System Administrator for information about your job.
1-6 Getting Started
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C o n n e c t i n g t h e S c a n n e r ’ s C a b l e s
A scanner is optional for the keyboard. You need to connect the cable to
the scanner and keyboard before you can use it. The scanner receives
power through the keyboard. For more information about the scanner or
other peripheral devices, refer to their User Manuals.
1. Turn OFF the printer before you connect the scanner’s cable.
2. Reach into the bottom of the keyboard’s base and locate the keyboard’s
auxiliary serial port, which is on a short, straight cable as shown.
3. Slide the cable into the slot on the keyboard’s base.
4. On the scanner, connect the RJ45 male connector end of the cable into
the scanner. You hear it click into place.
5. Connect the other end (9-pin male) of the cable to the keyboard’s
auxiliary serial port (9-pin female).
Cable
Slot
Auxiliary
SerialPort
KeyboardCable
toPrinter
Scanner
Cable
6. Tighten the screws on the cable to secure the scanner cable to the
auxiliary serial port.
7. Tuck the connectors into the keyboard’s base if necessary.
8. Turn ON the printer. Press (I) to turn on and (O) to turn off the printer.
Getting Started 1-7
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U s i n g t h e K e y b o a r d
The keyboard has full alphabetic keys with 10 numeric keys, 5 function
keys, 4 arrow keys, and several special keys.
C o n t r o l K e y s
P, F, and C operate as described in terminal mode. Depending on
your script, those buttons may function differently.
1-8 Getting Started
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E
Escape. Returns the display to the previous menu or clears an
error.
C
Clear. Clears the entire field.
P
Pause. Interrupts printing. Press Pause again to resume
printing.
F
C
Feed. Feeds a blank label if there is no print job.
Prints a label in on-demand mode.
Cut. Cuts the supply.
L R Displays menu items and allows you to move the cursor.
u d
N
Moves between fields in Batch Entry.
Enter. Selects the displayed menu item.
S
Shift. Toggles between upper and lower-case. Use with other
keys to display ¢, “, @, :, ;, -, =, +, #, %, (, ), &, *.
f - g Functions keys are reserved for script use. Depending on your
script, f may print a set of test labels or exit the application.
c
Caps Lock. Allows you to type all upper-case characters (a
padlock symbol is displayed in the corner).
a
Enters an international character for printing when pressed and
held along with a character code. See Appendix B, “Character
Sets” for the character codes.
s
Space. Inserts a blank space between characters.
Getting Started 1-9
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1-10 Getting Started
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S E T T I N G B A T C H O P T I O N S
This chapter only applies when using the keyboard in terminal
mode. When using the keyboard in intelligent mode, your script
controls the prompts you see and each script is different.
2
You can select Batch Options to change which prompts appear
during Batch Entry mode and set default values for those prompts.
Customizing which prompts appear during batch entry can reduce
the time it takes to enter data for a format.
If a knife is not installed on the printer, you can prevent those
prompts from appearing during batch entry mode. If you set a new
default value for an option, that value is used even if the prompt is
not displayed. If you do not change a default value for an option,
the system default is used if the prompt is not displayed.
MAIN
CANCEL
ALL
PRINT
MODE
BATCH
ENTRY
REPEAT
BATCH
BATCH
OPTIONS
SETUP
SCRIPTS
DIAG.
Option
Default
Clear Fields
No
1
Number of Parts
Print Multiple
Quantity
1
1
Cut Option
No
1
Cut Multiple
Cut Last Ticket
No
Setting Batch Options 2-1
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S e t t i n g P r o m p t s a n d D e f a u l t s
Use the following steps to customize which prompts appear during batch
entry and to specify defaults for these prompts.
1. Press N at the Main menu, when you see Batch Options. If you have
password protection enabled, you see
Enter Password:
_ _ _ _ _ _ _
2. Press F three times and then press N.
Clear Fields?
Prompt? Yes
3. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Clear Fields?
No
r
4. Decide if you want to change the default (No) and press either l or r
to display your selection. Press N.
Number of parts
Prompt? Yes
5. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Number of parts
[1/5]: +1
6. Decide if you want to change the default (1) part printed across the
supply. Press r to change the number of parts (1-5). Press N.
Cut Option
Prompt? Yes
2-2 Setting Batch Options
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7. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Cut Option
No
r
8. Decide if you want to change the default (No) and press either l or r
to display your selection. Press N.
Cut Multiple
Prompt? Yes
9. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Cut Multiple
1 _ _ _ _ _ _ _ _
10. Decide if you want to change the default (1) tag printed before cutting.
Enter a quantity (1-32000). Press N.
Note: To cut between batches, make the Cut Multiple the same as the
print quantity.
Cut Last Ticket?
Prompt? Yes
11. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Cut Last Ticket?
No
r
Setting Batch Options 2-3
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12. Decide if you want to change the default (No) and press either l or r
to display your selection. If you select “Yes,” the last tag in the batch is
cut. The printer must feed one or two tags past the printhead to cut the
last tag in the batch. Press N.
Cut After Batch?
Prompt? Yes
13. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. If you select “Yes,” the last tag
in the batch is cut. The printer must feed one or two tags past the
printhead to cut the last tag in the batch. Press N.
Cut After Batch?
No
r
14. Decide if you want to change the default (No) and press either l or r
to display your selection. If you select “Yes,” the knife cuts before the
first tag and cuts after batch, so the tags are cuts in strips. Press N.
No Cut Before?
Prompt? Yes
15. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
No Cut Before?
No
r
16. Decide if you want to change the defaults (No) and press either l or r
to display your selection. If you select “Yes,” the knife does not cut
before the first tag in a batch, but does cut between each tag and after
the last tag in a batch.
Press N.
Quantity?
Prompt? Yes
2-4 Setting Batch Options
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17. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection.
Press N .
Quantity
1 _ _ _ _ _ _ _ _
18. Decide if you want to change the default (1) for the quantity of tags to
print in a batch. Enter a quantity (1-32000).
Press N.
After setting the batch options, you are ready to use Batch Entry mode
to enter data for your formats. See Chapter 3, “Entering Batch Data,”
for more information.
N o n - K n i f e S e t u p
If you do not have a knife attached to the printer, you are prompted for Print
Multiple, instead of Cut Multiple.
Print Multiple
Prompt? Yes
1. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Print Multiple
1 _ _ _ _ _ _ _ _
2. Decide if you want to change the default (No) for the number of copies
of each tag to print as a set within a batch. Enter a quantity (1-32000).
Press N.
Quantity?
Prompt? Yes
Setting Batch Options 2-5
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3. Decide if you want to see this prompt in Batch Entry mode and press
either l or r to display your selection. Press N.
Quantity
1 _ _ _ _ _ _ _ _
4. Decide if you want to change the default (1) for the quantity of tags to
print in a batch. Enter a quantity (1-32000).
Press N.
After setting the batch options, you are ready to use Batch Entry mode to
enter data for your formats. See Chapter 3, “Entering Batch Data,” for more
information.
Keep in mind the following definitions:
Number of Parts
Cut Multiple
Number of times data prints across the tag’s width.
Using one to print data once on the tag. Using three to
print data three times across the tag.
Number of tags printed between cuts as a set. A cut
multiple of one cuts after each tag. To cut after each
batch, set the cut multiple equal to the print quantity.
If the cut multiple is three and the print quantity is 15,
five sets of three tags are printed and cut (15 tags). If
the cut multiple is three and the print quantity is 16, five
sets of three tags and one set of one tag are printed and
cut (16 tags).
Note: The cut multiple does NOT effect the printed quantity.
2-6 Setting Batch Options
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Print Multiple
Number of copies of each tag to print as a set within a
batch. A print multiple of one prints one set of one tag.
A print multiple of three prints three copies of each tag
as a set.
If the print multiple is three and the print quantity is 15,
then 15 sets of tags with three tags per set are printed
(45 tags). If the print multiple is two and the print
quantity is four, then four sets of tags with two tags per
set are printed (8 tags).
The most common application for print multiple is with
incrementing or decrementing fields. See “Using Print
Multiple with Inc/Dec Fields” for more information.
Note: The print multiple DOES effect the printed quantity.
Print Quantity
Number of tags or sets of tags printed in a batch. A
print quantity of 30 prints 30 tags when the print multiple
is one.
Set
Number of tags to be printed together within a batch.
Setting Batch Options 2-7
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2-8 Setting Batch Options
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E N T E R I N G B A T C H D A T A
This chapter only applies when using the keyboard in terminal
mode. When using the keyboard in intelligent mode, your script
controls the prompts you see and each script is different.
3
This chapter explains how to enter batch data from the keyboard.
You can enter numbers, letters, and a variety of symbols (including
punctuation and international characters) from the keyboard. See
Appendix B, “Character Sets” for information about international
characters.
Some fields specifically require numeric or alphabetic data. If you
try to enter numeric data for an alpha field, or alphabetic data for a
numeric field, the printer does not accept the data. Type the
correct data and press N.
To enter numeric data, press the key that shows the number you
want. The screen displays the number and the cursor moves to
the next position in the field. This is also how you enter a period
(.), comma (,), or dollar sign ($). To enter alpha characters, press
the key that shows the letter you want. The screen displays the
character and the cursor moves to the next position in the field.
Here is an example of how to enter the word Red.
Not all fonts support lower-case letters.
1. Press and hold S while pressing the R key. An upper-case R
appears on the display.
2. Press the E key. A lower-case e appears on the display.
3. Press the D key. A lower-case d appears on the display.
Entering Batch Data 3-1
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When a field has fixed characters, they appear as part of the data entry
prompt. The fixed data stays the same, and prints on every tag that uses
the format. Only the data you enter can be changed. In the example below,
the first six digits are fixed characters.
UPCA Barcode:
004156 _ _ _ _ _
The printed field contains both the fixed characters and the data you enter.
E n t e r i n g a B a t c h
Batch Entry lets you enter the data to print a batch (or batches) of supplies.
You must first download your formats to the printer.
Note: Depending on your settings in Batch Options, some of these
prompts may or may not appear. See Chapter 2, “Setting Batch
Options” for more information.
1. Press E until you see the Main menu.
2. Press L or R until you see
MAIN MENU
Batch Entry
l
r
3. Press N. You see
Select Format:
FMT-1
r
4. Press L or R until you see the name of the format you want, then
press N. You can also type the first letter of the format name and the
display jumps to formats beginning with that letter.
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5. Depending on your settings in Batch Options, you may see
Clear Fields?
No
r
¨
¨
Press N (No) to keep the old data. Each field appears with
the previous data. You can press N to accept the data, or
change it and press N.
Press R then press N (Yes) to erase the old data. Each
field appears with blanks (underscores). You have to enter
new data for each field.
6. You see the first prompt for the format. For example
Color:
_ _ _ _ _ _ _ _
7. Type Red and press N.
Price:
_ _ _ _ _ _ _ _
8. Type $99.99 and press N. (Depending on your format, you
may not need to type the dollar sign.)
9. Continue entering data for each prompt and press N when
finished. If you make a mistake, you can clear the entire field
by pressing clear (C) or use L or R to move the cursor to
the character to change.
Note: You can also use u or d to move between fields.
10. After you enter data for all the fields, the prompts you see
next varies, because you can choose to display or not to
display certain prompts.
Entering Batch Data 3-3
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You may see
Number of parts?
[1/5]: _
11. Type the number of times the data prints across the tag width.
Press N.
Cut Option
No
r
¨
¨
If your printer has a knife and you want to cut tags, press R to display
“Yes” and press N.
If your printer does not have a knife, the Cut Option prompt does not
appear. See “Printing Tags Without Cutting” for more information.
If you answered “Yes” to the cut option, you have several cut modes to
select from.
Cuts before first tag, cuts each tag, and cuts after
last tag. Printed tags left between knife and
printhead.
Cut after tag
(Cut Mode 1)
Cuts before first tag, cuts after batch. Cuts in strips,
not each tag. Printed tags left between knife and
printhead.
Cut after batch
(Cut Mode 2)
Cuts before first tag, cuts each tag, cuts after the last
tag and feeds one or two tags past the printhead
when it cuts the last tag in the last batch.
Cut last ticket
(Cut Mode 3)
Does not cut before the first tag in a batch, but cuts
between each tag and after the last tag in the batch.
Printed tags left between knife and printhead.
No cut before
(Cut Mode 4)
Cuts before first tag, cuts after batch. Cuts in strips,
not each tag. Feeds one or two tags past the
printhead when it cuts the last tag in the batch.
Cut in Strips
(Cut Mode 5)
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If you do not specify a cut mode (cut last ticket, cut after batch, or
no cut before), the knife cuts after each tag. This is the same as
cut mode 1. The knife uses the last selected cut mode. For
example, if you select “Cut Last Ticket” and then select “Yes” to
“Cut After Batch,” the knife only cuts after each batch instead of
after the last tag in the batch.
Cut multiple
[1/32000]: 1 _ _ _ _
12. Type the number of tags to print before cutting and press N,
or accept the default value of 1 by pressing N. A cut
multiple of one cuts after each tag. This is the same as cut
mode 1.
Cut Last Ticket:
No
r
13. If you want to cut the last tag in the batch, press R to display
“Yes” and press N. The printer feeds one or two tags past
the printhead when it cuts the last tag in the last batch.
Depending on the length of your supply, you may lose up to
two tags after the last batch. This is the same as cut mode 3.
Cut After Batch:
No
r
14. If you want to cut after every batch, press R to display “Yes”
and press N. The knife cuts before the first tag and cuts
after batch, so the tags are cuts in strips. This is the same as
cut mode 2.
No Cut Before?
No
r
Entering Batch Data 3-5
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15. If you do not want to cut before the first tag in a batch, press R to
display “Yes” and press N. The knife does not cut before the first tag
in a batch, but does cut between each tag and after the last tag in a
batch. This is the same as cut mode 4.
Quantity
[1/32000]: 1 _ _ _ _
16. Type the number of tags or sets of tags you want to print in this batch
and press N. A cut multiple of two with a batch quantity of 30 prints 30
tags (15 sets of two tags).
Print Now?
No
r
17. Select either “No” or “Yes” and press N. If you select “No,” the batch
data is saved to print later and you return to the format selection prompt
in Batch Entry mode. To print the format later, press N when you see
“PRINT MODE Ready.”
If you select “Yes,” the batch begins to print and cut (if cut options were
enabled). The display counts the tags as they print and how many tags are
in the batch. After the batch prints, you return to the “Select Format” prompt
in Batch Entry.
3-6 Entering Batch Data
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P r i n t i n g Ta g s W i t h o u t C u t t i n g
Depending on your settings in Batch Options, some of these
prompts may or may not appear. See Chapter 2, “Setting Batch
Options” for more information.
If you answered “No” to the cut option, you may see
Print Multiple
[1/32000]: _ _ _ _ _
1. Type the number of copies of each tag to print as a set within
a batch. If you want three copies of each tag, use a print
multiple of 3. Press N.
Quantity
[1/32000]: _ _ _ _ _
2. Type the number of tags or sets of tags you want to print in
this batch and press N. A print multiple of two with a batch
quantity of 30 prints 60 tags (30 sets of tags with two tags per
set).
Print Now?
No
r
3. Select either “No” or “Yes” and press N. If you select “No,”
the batch data is saved to print later and you return to the
format selection prompt in Batch Entry mode. To print the
format later, press N when you see “PRINT MODE Ready.”
If you select “Yes,” the batch begins to print and cut (if cut options
were enabled). The display counts the tags as they print and how
many tags are in the batch. After the batch prints, you return to
the “Select Format” prompt in Batch Entry.
Entering Batch Data 3-7
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U s i n g P r i n t M u l t i p l e w i t h I n c / D e c F i e l d s
If your tag has an incrementing or decrementing field, the print multiple is
the number of tags printed as a set before incrementing or decrementing. If
the incrementing field is set to 10, the print multiple is 2, and the print
quantity is 2, then four tags are printed. Two tags print “10" in the
incrementing field, the other two tags print ”11" in the incrementing field.
E x a m p l e s
¨
Number of parts = 1, cut multiple or print multiple = 1, print quantity = 4:
Four sets of one tag are printed (and cut after each tag if using cut
multiple).
¨
¨
¨
Number of parts = 3, cut multiple = 2, print quantity = 2: Two tags are
printed and cut after the second tag is printed.
Number of parts = 3, print multiple = 2, print quantity = 2: Four tags are
printed as two sets of two tags.
Number of parts = 3, print multiple = 2, print quantity = 4: Eight tags are
printed as four sets of two tags.
The following graphic shows the relationship between the number of parts,
cut multiple, and print multiple.
3-8 Entering Batch Data
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Three-parttag
(numberofparts=3)
Cuthereforacutmultipleof1
(Cutafteronetag) OR
Printmultiple=1(Printsonetag
asaset)
Cuthereforacutmultipleof2
(Cutaftertwotags) OR
Printmultiple=2(Printstwo
tagsasaset)
Entering Batch Data 3-9
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3-10 Entering Batch Data
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T R O U B L E S H O O T I N G
This chapter provides solutions to keyboard problems and explains
common status code messages you may receive when using the
keyboard.
4
Problem
Action
The keyboard display is blank.
Make sure the printer is ON. Make sure the
keyboard cable is securely attached to the
printer. If the keyboard was attached while the
printer was on, turn OFF the printer and then
back ON.
The data you entered is not
accepted.
Refer to your format for acceptable characters
for this field. Some fields accept only letters,
some accept only numbers, and some accept
only specific ranges of letters or numbers.
Your data was not accepted
and blanks are still showing.
This field requires data for all underscores
shown. Enter the correct data and press N.
You entered an incorrect check
digit.
The data and check digit must be the correct
combination. Enter the correct data and press
the N.
You tried to skip a required
field.
This field requires data before continuing to the
next field. Enter data and press the N.
Letters are not in the expected
case.
Make sure the Caps Lock (c) is not on.
Monetary symbols do not print
as expected.
Make sure your font supports the selected code
page (Bold, ANSI, etc.). For more information,
see Appendix B, “Character Sets.”
Script is not running.
Turn printer off and then back on. If this does
not solve the problem, contact Technical Support
for more information.
Scanner does not work.
Make sure the scanner is connected and
configured. See Appendix C, “Configuring the
System,” for more information.
Troubleshooting 4-1
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4-2 Troubleshooting
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S P E C I F I C A T I O N S &
A C C E S S O R I E S
A
Height:
4.0 inches (102 mm)
Width:
8.25 inches (210 mm)
Depth:
8.75 inches (222 mm)
Weight:
2.33 lbs. (1.06 kg)
Shipping Weight:
Power Source:
Memory:
3.4 lbs. (1.5 kg)
Supplied by printer or auxiliary power supply (5V)
Flash; 128K maximum for scripts; 256K maximum for
data collection and lookup files. There is no
battery-backed RAM.
Operating Limits:
40° to 104°F (4° to 40°C) See your printer’s
documentation for the printer’s operating range.
A c c e s s o r i e s & O p t i o n s
An optional stand is available for the keyboard. It can be used on
a flat surface or mounted on a wall. (Purchase the “keyboard
stand” option.) An optional scanner (126743) and a scanner stand
(125099), is also available.
¨
Auxiliary 5V Power Supply (126977)
Used with a 9416 or 9825 printer or Non-Monarch printer.
¨
¨
¨
9 to 9-pin Programming Cable (126660)
9 to 9-pin Cable (126701) used with a 9416 printer
9 to 25-pin Cable (126830) used with a 9825 printer
Specifications & Accessories A-1
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F l a t S u r f a c e M o u n t
Make sure all surfaces you apply the dual lock fasteners to are free from dirt
and oil. If necessary, clean with isopropyl alcohol.
1. Pull the cord through the large hole in the stand.
2. Set the keyboard into the stand.
3. Attach either the rubber pads or dual lock fasteners to the base of the
keyboard stand. If using the dual lock fasteners, attach the other side of
the fastener to the tabletop.
To remove the keyboard from the stand, lift the keyboard from the
bottom.
A-2 Specifications & Accessories
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Wa l l M o u n t
1. Hold the bottom of the stand against the wall (hinge side up).
Mark the mounting holes with a pencil.
2. Screw the stand onto the wall (screws not included).
3. Pull the cord through the large hole in the stand.
4. Set the keyboard into the stand.
To remove the keyboard from the stand, lift the keyboard from
the bottom.
Specifications & Accessories A-3
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A-4 Specifications & Accessories
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C H A R A C T E R S E T S
This appendix contains a listing of the symbol sets and code pages
the printer supports.
B
S u p p o r t e d S y m b o l S e t s a n d C o d e P a g e s
The CG Triumvirateä typefaces support only the ANSI and DOS
Code Page 437 and 850 Symbol Sets. These fonts print a slashed
zero when using the ANSI symbol set. However, the scalable font
does not print a slashed zero or support Code Page 1256 (Arabic).
Internal
Use this set to print international monetary
symbols, the trademark (ä) symbol, and for formats
that may be used on other MPCLII printers.
ANSI
Use this set with proportionally spaced fonts.
DOS Code
Pages 437 or 850
Use this set for extended and international
characters with proportionally spaced fonts.
To enter a character code:
Press and hold a. Use the numeric keys to enter a three-digit
character code. For example, press a 179 for ¥ .
The keyboard’s display may not match the character printed.
If you selected monetary signs from the Setup, Defaults menu and
use the Standard, Reduced or Bold font, the monetary symbols
from the selected country will be printed. However, if using the CG
Triumvirate– typefaces, the monetary symbols may not print as
expected. Make sure your font requirements are supported by the
selected code page.
For additional code pages that your printer may support, refer to
the Packet Reference Manual available on our Web site.
Character Sets B-1
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C O N F I G U R I N G T H E S Y S T E M C
This chapter contains information useful for your System
Administrator:
¨
¨
¨
Accessing the Keyboard’s Main Menu.
Operating in Script Mode.
Configuring the Scanner.
A c c e s s i n g t h e K e y b o a r d ’ s M a i n M e n u
The Keyboard’s Main Menu allows you to load scripts, setup
communication parameters, and select a display language for the
Keyboard’s Main Menu. Changing a display language does not
change the language of any script messages.
To access the Keyboard’s Main Menu, press X on the keyboard
within the first two seconds when the printer/keyboard are turned
on to see the Keyboard’s Main Menu.
O p e r a t i n g i n S c r i p t M o d e
This manual does not cover any specific information about what
may be in your script, because every script is different. Your script
is written based on jobs you need to perform. Your script
automatically runs when you turn on the printer and keyboard. The
prompts you see and what you do are controlled by the script.
Configuring the System C-1
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A b o u t t h e S c a n n e r
A scanner is optional for the keyboard. For more information about the
scanner or other peripheral devices, refer to their User Manuals. Use this
section to
¨
¨
¨
¨
operate the scanner.
troubleshoot the scanner.
clean the scanner’s window.
configure the scanner. Your ADK script should already be written to
enable and configure the scanner for you.
The scanner must be connected before you can use it. See “Connecting the
Scanner’s Cables” in Chapter 1 for more information.
O p e r a t i n g t h e S c a n n e r
CAUTION
Do not stare into the beam.
To scan a bar code:
1. Point the scanner at a slight angle to, and approximately four to eight
inches from the bar code symbol.
2. Press the button on the scanner. When the scanner is in the stand, it
automatically scans any bar codes held in front of the scanner’s window.
Make sure you do not scan data twice or accidentally scan the wrong
data.
C-2 Configuring the System
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Tr o u b l e s h o o t i n g t h e S c a n n e r
If the bar code does not scan:
¨
¨
Change the scanner’s angle slightly and try again.
Move the scanner four to eight inches away from the bar code.
Adjust this distance as needed to find the correct distance.
¨
Try scanning another bar code that you have scanned
successfully. If that scan is successful, the scanning problem
may be with the bar code.
¨
¨
¨
Move to a more dimly lit area.
Ensure there are no voids (streaks) in the bar code symbol.
Clean the scanner window. See “Cleaning” for more
information.
¨
If the scanner stays in the same place without scanning
anything for awhile, the scanner may appear to “time out.” If
this happens move the scanner slightly and then towards the
bar code you want to scan. The scanner should scan the bar
code. Make sure you do not scan data twice or
accidentally scan the wrong data.
¨
Before you call Service, print a set of test labels. The test
labels contain information to help Service diagnose mechanical
and setup problems. To print a set of test labels, press f
when you see “Print Mode Ready.”
C l e a n i n g
Clean the scanner window whenever it appears to be dirty or
smeared.
To clean it:
1. Moisten a soft cloth with water.
2. Wipe the window until it is completely clean.
Configuring the System C-3
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C o n f i g u r i n g t h e S c a n n e r
The scanner may already be configured to work with your ADK script. If not,
use these bar codes to configure the scanner:
¨
¨
¨
Reset to default values.
Set the communication port to match the keyboard’s settings.
Set the minimum bar code width (if necessary).
For additional bar codes to program your scanner, refer to your
scanner’s Installation and User’s Guide for more information.
R e s e t t o D e f a u l t Va l u e s
To reset the scanner to default settings, scan this bar code:
C-4 Configuring the System
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S e t t h e C o m m u n i c a t i o n s P o r t D e f a u l t s
To set the communications port to the same defaults as the
keyboard, scan the following series of bar codes, one at a time,
from top to bottom.
Configuring the System C-5
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You can also set the communication values by using the Keyboard’s Main
Menu. The keyboard defaults are 9600 Baud, 8-bit Word Length, 2 Stop
Bits, No Parity, and No Flow Control.
1. Press X on the keyboard within the first two seconds when the
printer/keyboard are turned on to see the Keyboard’s Main Menu.
2. Select Setup. Press L or R until you see
SETUP
l COM2 (Scanner) r
3. Press Enter. You see a list of communication options to change (Baud
Rate, Word Length, Stop Bits, Parity, and Flow Control).
COM2 (Scanner)
Baud Rate
r
4. Press Enter to change the Baud Rate. Use L or R to scroll through
the choices. Press Enter when the Baud Rate you need appears.
Continue through the list for the other communication settings and make
changes if necessary.
C-6 Configuring the System
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C-8 Configuring the System
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