STANDARD
CLEANING GAS
RANGE
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service, call: 1-800-843-0304
or visit our website at...
Table of Contents................................................. 2
W10533015A
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RANGE SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING: If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
– WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your building.
Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
•
•
•
•
instructions.
If you cannot reach your gas supplier, call the fire department.
•
– Installation and service must be performed by a qualified installer, service agency or
the gas supplier.
WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier.
If a gas leak is detected, follow the “What to do if you smell gas” instructions.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
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The Anti-Tip Bracket
The range will not tip during normal use. However, the range can tip if you apply too much force or weight to the open door without the
anti-tip bracket fastened down properly.
WARNING
Tip Over Hazard
A child or adult can tip the range and be killed.
Verify the anti-tip bracket has been properly installed and engaged per installation instructions.
Re-engage anti-tip bracket if range is moved.
Do not operate range without anti-tip bracket installed and engaged.
Failure to follow these instructions can result in death or serious burns to children and adults.
To verify the anti-tip bracket is installed and engaged:
Anti-Tip
Bracket
• Slide range forward.
• Look for the anti-tip bracket securely attached to floor or wall.
• Slide range back so rear range foot is under anti-tip bracket.
• See installation instructions for details.
Range Foot
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock,
injury to persons, or damage when using the range, follow
basic precautions, including the following:
■ CAUTION: Do not store items of interest to children in
cabinets above a range or on the backguard of a range –
children climbing on the range to reach items could be
seriously injured.
■ WARNING: TO REDUCE THE RISK OF TIPPING OF
THE RANGE, THE RANGE MUST BE SECURED BY
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR OR WALL, AND
SLIDE RANGE BACK SO REAR RANGE FOOT IS UNDER
ANTI-TIP BRACKET.
■ Proper Installation – Be sure the range is properly installed
by a qualified technician.
■ Remove battery before servicing.
■ Injuries may result from the misuse of appliance doors or
drawers such as stepping, leaning, or sitting on the doors
or drawers.
■ Maintenance – Keep range area clear and free from
combustible materials, gasoline, and other flammable
vapors and liquids.
■ WARNING: NEVER use this appliance as a space
heater to heat or warm the room. Doing so may result in
carbon monoxide poisoning and overheating of the oven.
■ Storage in or on the Range – Flammable materials should
not be stored in an oven or near surface units.
■ WARNING: NEVER cover any slots, holes or passages
in the oven bottom or cover an entire rack with materials
such as aluminum foil. Doing so blocks air flow through the
oven and may cause carbon monoxide poisoning.
Aluminum foil linings may also trap heat, causing a fire
hazard.
■ Top burner flame size should be adjusted so it does not
extend beyond the edge of the cooking utensil.
For self-cleaning ranges –
■ Before Self-Cleaning the Oven – Remove broiler pan and
other utensils. Wipe off all excessive spillage before
initiating the cleaning cycle.
SAVE THESE INSTRUCTIONS
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BATTERY USE
Installing/Replacing the Battery
3. Using a Phillips screwdriver, remove the metal battery top
from the bottom of the range and open the plastic battery
box.
A
A. Battery holder location
4. Remove the battery holder and insert a new 9V DC alkaline
battery into it.
A
B
Y
T T E R
B A
C
D
A. Screw
B. Metal battery top*
C. Plastic battery box
D. Battery holder
*NOTE: Metal battery top is included in the bag containing
literature.
To install or replace the 9V DC alkaline battery, follow the steps
below.
1. Open the broiler door.
2. Remove broiler pan and grill from broiler.
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5. Replace the battery holder in the plastic battery box with the
battery facing the bottom and the blue wires facing up, and
close the plastic battery box.
Battery Status Indicator
■
The battery status indicator on the control panel will show the
recommended time to replace the battery.
Battery status indicator
■
If the battery status indicator lights up red when any of the
burner knobs is in the LITE position, then it is recommended
you replace the battery with a new alkaline 9V DC battery.
NOTE: If any knob is turned to the LITE position and there is no
clicking noise or the battery status does not light, either the
battery power is very low or completely discharged, or there is no
battery connected to the battery case. In this event, replace the
battery or install a new alkaline 9V DC battery.
6. Reinstall the metal battery top and secure it with the screw.
IMPORTANT: If the range will be unused for a long time, it is
recommended that the battery is removed and stored out of
reach of children. Reinstall the battery when the range will be
used again.
NOTE: Remove the battery before moving the range. Reinstall
the battery after the range has been reconnected.
While a knob is in the LITE
position, if:
Then:
Battery status light is OFF and The range is operating
igniters spark
normally
Battery status light is ON and
igniters spark
Change battery soon
Battery status light is ON and
igniters do not spark
Change battery now
IMPORTANT: Do not operate bake burner without the metal
battery top installed and secured.
Battery status light is OFF and Change battery now or check
7. Replace the broiler pan and grill in the broiler rack.
8. Close the broiler door.
igniters do not spark
to ensure battery is installed
correctly
Test the battery by lighting a burner. See “Electronic Ignition
System” section. The electrode in each burner will spark and
make a clicking noise.
When the battery needs to be replaced, follow these instructions
and remove the old battery before inserting a new battery.
Properly dispose of the old battery. See the “Battery Status
Indicator” section to know when to replace the battery.
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PARTS AND FEATURES
This manual covers several different models. The range you have purchased may have some or all of the parts and features listed. The
locations and appearances of the features shown here may not match those of your model.
Control Panel
C
F
A
B
D
E
A. Left rear burner control
B. Left front burner control
C. Oven temperature control knob
D. Right rear burner control
E. Surface burner locator
F. Right front burner control
Range
A
H
I
B
C
D
E
F
G
A. Oven vent
B. Surface burners and grates
C. Battery status indicator
D. Pilot light hole
E. Anti-tip bracket
F. Model and serial number plate
(behind left side of broiler door)
G. Broiler door
H. Control panel
I. Door gasket
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COOKTOP USE
2. Look through the hole in the oven bottom to verify that the
pilot inside the cavity is lit.
Cooktop/Oven Temperature Controls
WARNING
Fire Hazard
Do not let the burner flame extend beyond the edge of
the pan.
Turn off all controls when not cooking.
Failure to follow these instructions can result in death
or fire.
Pilot light hole
Electric igniters automatically light the surface burners when
control knobs are turned to LITE.
3. Turn the oven control knob to the desired temperature
setting.
Before setting a control knob, place filled cookware on the grate.
Do not operate a burner using empty cookware or without
cookware on the grate.
Battery failure
In case of prolonged battery failure, the surface burners can be lit
manually. Hold a lit match near a burner and turn knob
counterclockwise to LITE. After burner lights, turn knob to
setting.
To Set Burner Temperature:
1. Push in and turn knob counterclockwise to LITE.
All four surface burners and the oven burner will click. Only
the burner with the control knob turned to LITE will produce a
flame.
Surface Burners
2. Turn knob to anywhere between HI and LO. The clicking will
stop. Use the following chart as a guide when setting heat
levels.
A
SETTING
LITE
RECOMMENDED USE
■
Light the burner.
C
HI
■
■
Start food cooking.
Bring liquid to a boil.
B
D
MED (Medium)
■
■
■
■
■
Hold a rapid boil.
Quickly brown or sear food.
Fry or sauté foods.
E
A. Burner cap (underside)
B. Alignment pins
C. Igniter
Cook soups, sauces and gravies.
Stew or steam foods.
D. Burner base
E. Gas tube opening
LO
■
■
Keep food warm.
Simmer.
IMPORTANT: Do not obstruct the flow of combustion and
ventilation air around the burner grate edges.
To Set Oven Temperature:
1. Push in and turn oven control knob counterclockwise to LITE.
Burner cap: Always keep the burner cap in place when using a
surface burner. A clean burner cap will help avoid poor ignition
and uneven flames. Always clean the burner cap after a spillover
and routinely remove and clean the caps and bases according to
the “General Cleaning” section.
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Gas tube opening: Gas must flow freely throughout the gas tube
opening for the burner to light properly. Keep this area free of soil
and do not allow spills, food, cleaning agents or any other
material to enter the gas tube opening. Keep spillovers out of the
gas tube by always using a burner cap.
Home Canning
When canning for long periods, alternate the use of surface
burners between batches. This allows time for the most recently
used areas to cool.
A
■
■
■
Center the canner on the grate above the burner.
Do not place canner on 2 surface burners at the same time.
For more information, contact your local agricultural
department. Companies that manufacture home canning
products can also offer assistance.
B
A. 1-1½" (25-38 mm)
B. Burner ports
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element or surface burner.
Burner ports: Check burner flames occasionally for proper size
and shape as shown above. A good flame is blue in color, not
yellow. Keep this area free of soil and do not allow spills, food,
cleaning agents or any other material to enter the burner ports.
Ideal cookware should have a flat bottom, straight sides and a
well-fitting lid, and the material should be of medium-to-heavy
thickness.
Rough finishes may scratch the cooktop or grates. Aluminum and
copper may be used as a core or base in cookware. However,
when used as a base they can leave permanent marks on the
cooktop or grates.
To Clean:
IMPORTANT: Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Do not use oven cleaners, bleach
or rust removers.
Cookware material is a factor in how quickly and evenly heat is
transferred, which affects cooking results. A nonstick finish has
the same characteristics as its base material. For example,
aluminum cookware with a nonstick finish will take on the
properties of aluminum.
1. Remove the surface burner grates.
2. Remove burner cap from the burner base and clean
according to “General Cleaning” section.
3. Clean the gas tube opening with a damp cloth.
Cookware with nonstick surfaces should not be used under the
broiler.
4. Clean clogged burner ports with a straight pin as shown. Do
not enlarge or distort the port. Do not use a wooden
toothpick. If the burner needs to be adjusted, contact a
trained repair specialist.
Use the following chart as a guide for cookware material
characteristics.
COOKWARE
Aluminum
CHARACTERISTICS
■
■
■
Heats quickly and evenly.
Suitable for all types of cooking.
Medium or heavy thickness is best for
most cooking tasks.
Cast iron
■
■
■
Heats slowly and evenly.
5. Replace the burner cap onto the burner base, making sure
Good for browning and frying.
Maintains heat for slow cooking.
the alignment pins are properly aligned with the burner cap.
A
Ceramic or
Ceramic glass
■
■
■
Follow manufacturer’s instructions.
Heats slowly, but unevenly.
Ideal results on low to medium heat
settings.
B
Copper
■
Heats very quickly and evenly.
A. Incorrect
B. Correct
Earthenware
■
■
Follow manufacturer’s instructions.
Use on low heat settings.
6. Replace surface burner grates.
Porcelain
enamel-on-
steel or cast
iron
■
See stainless steel or cast iron.
7. Turn on the burner. If the burner does not light, check cap
alignment. If the burner still does not light, do not service the
burner yourself. Contact a trained repair specialist.
Stainless steel
■
■
Heats quickly, but unevenly.
A core or base of aluminum or copper
on stainless steel provides even
heating.
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OVEN USE
Odors and smoke are normal when the oven is used the first few
times, or when it is heavily soiled.
Bakeware
IMPORTANT: The health of some birds is extremely sensitive to
the fumes given off. Exposure to the fumes may result in death to
certain birds. Always move birds to another closed and well-
ventilated room.
The bakeware material affects cooking results. Follow
manufacturer’s recommendations and use the bakeware size
recommended in the recipe. Use the following chart as a guide.
BAKEWARE/RESULTS
Light colored aluminum
RECOMMENDATIONS
Aluminum Foil
■
Use temperature and time
recommended in recipe.
IMPORTANT: To avoid permanent damage to the oven bottom
■
Light golden crusts
finish, do not line the oven bottom with any type of foil or liner.
■
Even browning
■
■
■
On those models with bottom vents, do not block or cover
the oven bottom vents.
Dark aluminum and
other bakeware with
dark, dull and/or
nonstick finish
■
May need to reduce baking
temperatures slightly.
For best cooking results, do not cover entire rack with foil
because air must be able to move freely.
■
■
Use suggested baking time.
To catch spills, place foil on rack below dish. Make sure foil is
at least ¹⁄₂" (1.3 cm) larger than the dish and that it is turned
up at the edges.
For pies, breads and
■
Brown, crisp crusts
casseroles, use temperature
recommended in recipe.
■
■
Place rack in center of oven.
Positioning Racks and Bakeware
Insulated cookie sheets
or baking pans
Place in the bottom third of
oven.
IMPORTANT: To avoid permanent damage to the porcelain
finish, do not place food or bakeware directly on the oven door or
bottom.
■
Little or no bottom
browning
■
■
May need to increase baking
time.
RACKS
Stainless steel
May need to increase baking
time.
■
■
■
Position racks before turning on the oven.
Do not move racks with bakeware on them.
Make sure racks are level.
■
Light, golden crusts
Uneven browning
■
Stoneware/Baking stone
Crisp crusts
■
■
Follow manufacturer’s
instructions.
For best performance, cook on one rack. Place the rack so the
top of food will be centered in the oven. To move a rack, pull it
out to the stop position, raise the front edge, then lift out.
■
Ovenproof glassware,
ceramic glass or
ceramic
May need to reduce baking
temperatures slightly.
FOOD
RACK POSITION
■
Brown, crisp crusts
Large roasts, turkeys, angel food, bundt 1 or 2
and tube cakes, quick breads, pies
Yeast breads, casseroles, meat and
poultry
2
Oven Vent
Cookies, biscuits, muffins, cakes
2 or 3
A
BAKEWARE
To cook food evenly, hot air must be able to circulate. Allow
2" (5 cm) of space around bakeware and oven walls. Use the
following chart as a guide.
NUMBER OF POSITION ON RACK
PAN(S)
1
Center of rack.
2
Side by side or slightly staggered.
3 or 4
Opposite corners on each rack. Make sure
that no bakeware piece is directly over
another.
A. Oven vent
The oven vent releases hot air and moisture from the oven, and
should not be blocked or covered. Blocking or covering the oven
vent will cause poor air circulation, affecting cooking and
cleaning results. Do not set plastics, paper or other items that
could melt or burn near the oven vent.
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To Broil:
1. Open the broiler door and take out the broiler pan and grid.
Baking and Roasting
2. Place food on the grid so grease can drain down into the
IMPORTANT: To avoid damage to the interior finish, do not place
lower part of the broiler pan.
food or cookware directly on the oven door or the oven bottom.
3. Place the pan on the broiler rack and close the broiler door.
Before baking and roasting, position the racks according to the
“Positioning Racks and Bakeware” section. When roasting, it is
not necessary to wait for the oven to preheat before putting food
in, unless recommended in the recipe.
4. Push in and turn the oven control knob to broiler position. The
temperature can be lowered at any time during the broiling by
turning the oven control knob to the desired temperature.
5. Push in and turn oven control knob to OFF position when
To Bake or Roast:
1. Push in and turn the oven control knob to the desired
temperature setting.
finished.
BROILING CHART
2. Place food in oven.
For best results, place food 3" (7.0 cm) or more from the broil
element. Times are guidelines only and may need to be adjusted
for individual foods and tastes.
The oven burner will cycle on and off to keep the oven
temperature at the setting.
3. Check food for doneness at minimum time in recipe. Cook
COOK TIME
longer if necessary.
(in minutes)
FOOD
4. Push in and turn oven control knob to OFF when finished.
SIDE 1
SIDE 2
Chicken
bone-in pieces,
boneless breasts
Broiling
15-17
11-13
15-17
11-13
BROILER
The broiler is located below the oven door. The broiler pan and
grid slide out for easy access. Always broil with the broiler and
oven doors closed.
Fish Fillets
¹ꢀ₂-³ꢀ₄" (1.25-1.8 cm) thick
7-8
5-6
3-4
2-3
Frankfurters
■
■
■
To avoid damage to the broiler, do not step on or apply
weight to the broiler door while it is open.
Ground meat patties*
³ꢀ₄" (1.8 cm) thick, well-done*
11-13
6-8
6-7
3-4
8-9
9-10
Do not preheat broiler before use. Completely close broiler
door during broiling.
Ham slice, precooked
¹ꢀ₂" (1.25 cm) thick
It is possible to broil longer cooking foods such as chicken
pieces at a lower temperature to avoid overbrowning. Turn
the knob to 400°F or 450°F, rather than Broil, for low
temperature broiling.
Lamb chops
1" (2.5 cm) thick
14-17
19-21
Pork chops
1" (2.5 cm) thick
■
■
Do not use broiler cavity for storage.
Use only the broiler pan and grid provided with the range. It is
designed to drain juices and help avert spatter and smoke.
Steak
1" (2.5 cm) thick, medium rare,
medium
well-done
10-12
12-14
16-17
5-6
6-7
8-9
■
For proper draining, do not cover the grid with foil. The
bottom of the pan may be lined with aluminum foil for easier
cleaning.
*Place up to 12 patties, equally spaced, on broiler grid.
■
■
Trim excess fat to reduce spattering. Slit the remaining fat on
the edges to avert curling.
Pull out oven rack to stop position before turning or removing
food. Use tongs to turn food to avoid the loss of juices. Very
thin cuts of fish, poultry or meat may not need to be turned.
■
After broiling, remove the pan from the oven when removing
the food. Drippings will bake on the pan if left in the heated
oven, making cleaning more difficult.
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RANGE CARE
COOKTOP CONTROLS
Removing the Oven Bottom
The oven bottom can be removed for standard cleaning of the
oven.
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
Before cleaning, make sure the oven is completely cool.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
To Remove:
1. Remove the oven racks.
2. Place fingers in the slots in the bottom panel.
■
Soap and water:
Pull knobs straight away from control panel to remove.
CONTROL PANEL
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths or abrasive paper
towels.
Cleaning Method:
A
■
Glass cleaner and soft cloth or sponge:
A. Lip
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
3. Lift the rear of the panel up and back.
■
affresh® Kitchen and Appliance Cleaner Part Number
W10355010 (not included):
The lip at the front of the panel should clear the front frame of
the oven cavity.
See “Assistance or Service” section to order.
4. Lift the bottom up and out.
To Replace:
Reverse the steps above.
PORCELAIN-COATED GRATES AND CAPS
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the cooktop, grates and caps are cool.
These spills may affect the finish.
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the oven and cooktop are cool. Always follow label instructions
on cleaning products. Do not wipe down any of the inside
surfaces until the oven has completely cooled down. To avoid
breaking the glass, do not apply a cool damp cloth to the inner
door glass before it has completely cooled.
To avoid chipping, do not bang grates and caps against each
other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while they are wet.
Cleaning Method:
■
■
■
Nonabrasive plastic scrubbing pad and mildly abrasive
cleanser:
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
Clean as soon as cooktop, grates and caps are cool.
Dishwasher (grates only, not caps):
EXTERIOR PORCELAIN ENAMEL SURFACES
(on some models)
Use the most aggressive cycle. Cooked-on soils should be
soaked or scrubbed before going into a dishwasher.
Food spills containing acids, such as vinegar and tomato, should
be cleaned as soon as the entire range is cool. These spills may
affect the finish.
Gas Grate and Drip Pan Cleaner Part Number 31617:
See “Assistance or Service” section to order.
Cleaning Method:
SURFACE BURNERS
■
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing
pad:
See “Surface Burners” section.
Gently clean around the model and serial number plate
because scrubbing may remove numbers.
affresh® Kitchen and Appliance Cleaner Part Number
W10355010 (not included):
OVEN DOOR EXTERIOR
Cleaning Method:
■
See “Assistance or Service” section to order.
■
Glass cleaner and a soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
■
affresh® Kitchen and Appliance Cleaner Part Number
W10355010 (not included):
See “Assistance or Service” section to order.
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2. Grasp the door on the sides with your fingers on the front of
OVEN CAVITY
the door and your thumbs on the inside surface.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain and staining, etching,
pitting or faint white spots can result.
On some models, the oven door can be removed. See the “Oven
Door” section first.
Cleaning Method:
■
Steel-wool pad
■
Oven cleaner: Follow product label instructions.
3. Pull door straight up, then toward you. Do not remove hinge
pins until the door is replaced on the range.
OVEN RACKS AND ROASTING RACKS
To Replace:
Cleaning Method:
1. Grasp the door on the sides with your fingers on the front of
the door and your thumbs on the inside surface.
■
Steel-wool pad
BROILER PAN AND GRID (on some models)
Cleaning Method:
Wash in warm soapy water. (It is not recommended to wash the
chrome grid in a dishwasher.)
A mild abrasive cleaner and a plastic scrubber can be used to
remove stubborn stains.
For heavily soiled bowls, place an ammonia soaked paper towel
on the stains and allow to soak for a short time, then gently scrub
with a plastic scrubber.
2. Hold oven door so that the top edge of each door slot is
horizontal. Insert door hinge into the hinge slots.
Porcelain enamel only
3. Tilt top of door toward range. Insert bottom door hinge notch
■
Warm soapy water or dishwasher
down onto front frame edge.
■
Oven cleaner: Follow product label instructions.
Oven Door
For normal range use, it is not suggested to remove the oven
door. However, if removal is necessary, make sure the oven is off
and cool. Then, follow these instructions. The oven door is heavy.
To Remove:
1. Open the oven door. Insert hinge pins, included with your
range, into both hinge hangers. Do not remove the pins while
the door is removed from the range.
4. Open the door completely and remove the hinge pins. Save
hinge pins for future use.
5. Close the door slowly to assure door side panel clearance
and proper hinge engagement.
A
A. Hinge pin
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Cookware not level on cooktop
■
■
Is the main gas shutoff valve in the off position?
■
■
Is the range level?
See the Installation Instructions.
Level the range. See the Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see the Installation
Instructions.
Is the proper cookware being used?
Use cookware with a flat bottom. See the “Cookware”
section.
Surface burners will not operate
Excessive heat around cookware on cooktop
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
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Is the control knob set correctly?
Push in knob before turning to a setting.
Oven will not operate
Are the burner ports clogged?
See the “Surface Burners” section.
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Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
Is the battery installed correctly?
See the “Installing/Replacing the Battery” section.
Does the battery have enough power?
See the “Battery Status Indicator” section.
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Is the oven temperature control knob set correctly?
See the “Cooktop/Oven Temperature Controls” section.
Is the main gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Surface burner flames are uneven, yellow and/or noisy
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Are the burner ports clogged?
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Is the battery installed correctly?
See the “Surface Burners” section.
See the “Installing/Replacing the Battery” section.
Are the burner caps positioned properly?
See the “Surface Burners” section.
Does the battery have enough power?
See the “Battery Status Indicator” section.
Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture, or see the Installation Instructions.
Oven makes muffled ticking noise when in use
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Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
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This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow and/or noisy
Surface burner makes popping noises
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Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
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Is the burner wet?
Let it dry.
Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Gas range noises during Bake and Broil operations
Noises that may be heard during the Bake and Broil operations:
Whooshing, Poof, Clicking, Snaps, Pop
Cooktop cooking results not what expected
These sounds are normal operational noises that can be heard
each time the Bake or Broil burners ignite during the cycle.
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Is the proper cookware being used?
See the “Cookware” section.
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A pop can be heard when the gas valve is opening or cycling
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off of
a piece of glass.
Is the control knob set to the proper heat level?
See the “Cooktop/Oven Temperature Controls” section.
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A whooshing or poof sound is heard when the Bake or Broil
burner ignites.
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Baking results not what expected
Slow baking or roasting
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Was the oven preheated?
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Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Wait for oven to preheat before placing food in oven.
Are the racks positioned properly?
See the “Positioning Racks and Bakeware” section.
Is there proper air circulation around bakeware?
See the “Positioning Racks and Bakeware” section.
Is there proper air circulation around bakeware?
See the “Positioning Racks and Bakeware” section.
Is the proper length of time being used?
Increase baking or roasting time.
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
Is the proper temperature set?
Increase temperature 25°F (14°C).
Is the range level?
Level the range. See the Installation Instructions.
Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.
Are baked items too brown on the bottom?
Decrease oven temperature 10F to 30°F (6°C to 17°C).
Broiler burner fails to light
Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
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Is the battery installed correctly?
See the “Installing/Replacing the Battery” section.
Does the battery have enough power?
See the “Battery Status Indicator” section.
Is the ignition system broken?
Contact a designated service technician to replace it.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
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Referrals to local dealers, repair parts distributors and service
companies. Amana designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
To locate the Amana designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
use only factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Amana®
appliance.
For further assistance
If you need further assistance, you can write to Amana®
Appliances with any questions or concerns at:
Amana Customer Service
553 Benson Road
Benton Harbor, MI 49022-2692
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
Please include a daytime phone number in your correspondence.
In the U.S.A.
Accessories
For assistance, installation or service call Amana® Appliances toll
free: 1-800-843-0304.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
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®
AMANA MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Amana”) will pay for factory
specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by an Amana designated
service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used
in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of
original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or
repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Amana.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Amana servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance
with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty
is void if the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Amana dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find
additional help by checking the “Assistance or Service” section or by calling Amana. In the U.S.A., call 1-800-843-0304. In Canada, call
1-800-807-6777.
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Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
W10533015A
© 2012.
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Printed in Mexico
All rights reserved.
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