Alto Shaam Oven 1010ESG User Manual

C o m b i t h e r m ®  
C o m b i n a t i o n  
O v e n / S t e a m e r  
ES GAS  
COmbitOuCh®  
SEriES  
6•10ESG  
10•10ESG  
7•14ESG  
10•20ESG  
12•18ESG  
20•20ESG  
INSTALLATION  
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA  
PHONE: 262.251.3800 • 800.558.8744 USA/CANADA  
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY  
WWW.ALTO-SHAAM.COM  
MN-29246 • REV. 0 • 01/13  
PRINTED IN U.S.A.  
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DELIVERY  
UNPACkING  
1. Carefully remove the  
appliance from the  
carton or crate.  
This Alto-Shaam appliance has been  
thoroughly tested and inspected to ensure only  
the highest quality unit is provided. Upon  
receipt, check for any possible shipping damage  
and report it at once to the delivering carrier.  
See Transportation Damage and Claims section  
located in this manual.  
®
®
NOTE: Do not discard the  
carton and other  
packaging material  
until you have  
This appliance, complete with unattached  
items and accessories, may have been delivered  
in one or more packages. Check to ensure that all  
standard items and options have been received  
with each model as ordered.  
inspected the unit  
for hidden damage  
and tested it for  
proper operation.  
2. Read all instructions in this manual carefully  
Save all the information and instructions  
packed with the appliance. Complete and return  
the warranty card to the factory as soon as  
possible to ensure prompt service in the event of a  
warranty parts and labor claim.  
before initiating the installation of this appliance.  
DO NOT DISCARD THIS MANUAL.  
This manual is considered to be part of the  
appliance and is to be provided to the owner  
or manager of the business or to the person  
responsible for training operators. Additional  
manuals are available from the Alto-Shaam  
Tech Team Service Department.  
This manual must be read and understood  
by all people using or installing the equipment  
model. Contact the Alto-Shaam Tech Team Service  
Department if you have any questions concerning  
installation, operation, or maintenance.  
3. Remove all protective plastic film, packaging  
materials, and accessories from the appliance  
before connecting electrical power. Store any  
accessories in a convenient place for future use.  
NOTE: All claims for warranty must include the  
full model number and serial number of  
the unit.  
CAUTION  
TO PREVENT PERSONAL INJURY,  
USE CAUTION WHEN MOVING OR  
LEVELING THIS APPLIANCE.  
LES INFORMATIONS CONTENUES DANS CE  
MANUEL SONT IMPORTANTES POUR UNE  
INSTALLATION CORRECTE DE CE FOUR.  
PRIÈRE DE LE LIRE ATTENTIVEMENT ET DE  
LE CONSERVER POUR POUVOIR S’Y RÉFÉRER  
À L’AVENIR.  
THE INFORMATION CONTAINED IN THIS  
MANUAL IS IMPORTANT FOR THE PROPER  
INSTALLATION OF THIS OVEN. PLEASE READ  
CAREFULLY AND RETAIN FOR  
FUTURE REFERENCE.  
IMPROPER CONNECTION OF THIS APPLIANCE  
WILL NULLIFY ALL WARRANTIES.  
UN BRANCHEMENT INCORRECT DE  
CET APPAREIL ANNULERA TOUTES LES  
GARANTIES.  
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SAFETY PROCEDURES  
AND PRECAUTIONS  
Knowledge of proper procedures is essential to the  
safe operation of electrically and/or gas energized  
equipment. In accordance with generally accepted  
product safety labeling guidelines for potential  
hazards, the following signal words and symbols  
may be used throughout this manual.  
1. This appliance is intended to cook, hold  
or process foods for the purpose of human  
consumption. No other use for this appliance is  
authorized or recommended.  
2. This appliance is intended for use in commercial  
establishments where all operators are  
familiar with the purpose, limitations, and  
associated hazards of this appliance. Operating  
instructions and warnings must be read and  
understood by all operators and users.  
DANGER  
Used to indicate the presence of  
a hazard that WILL cause severe  
personal injury, death, or substantial  
property damage if the warning  
included with this symbol is ignored.  
3. Any troubleshooting guides, component views,  
and parts lists included in this manual are for  
general reference only and are intended for use  
by qualified technical personnel.  
WARNING  
4. This manual should be considered a permanent  
part of this appliance. This manual and all  
supplied instructions, diagrams, schematics,  
parts lists, notices, and labels must remain with  
the appliance if the item is sold or moved to  
another location.  
Used to indicate the presence of  
a hazard that CAN cause personal  
injury, possible death, or major  
property damage if the warning  
included with this symbol is ignored.  
CAUTION  
Used to indicate the presence of a  
hazard that can or will cause minor or  
moderate personal injury or property  
damage if the warning included with  
this symbol is ignored.  
NOTE  
For equipment delivered for use  
in any location regulated by the  
following directive:  
DO NOT DISPOSE OF ELECTRICAL  
OR ELECTRONIC EQUIPMENT WITH  
OTHER MUNICIPAL WASTE.  
CAUTION  
Used to indicate the presence of a hazard that  
can or will cause minor personal injury, property  
damage, or a potential unsafe practice if the  
warning included with this symbol is ignored.  
CAUTION  
WHEN WELDING ANY STAINLESS  
STEEL COMPONENTS ON THIS  
APPLIANCE, THE ELECTRONIC  
CONTROL BOARDS MUST BE  
ISOLATED FROM THE APPLIANCE.  
NOTE: Used to notify personnel of  
installation, operation, or  
maintenance information that is  
important but not hazard related.  
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INSTALLATION  
SITE INSTALLATION  
DANGER  
ALTERATION, ADJUSTMENT,  
SERVICE, OR MAINTENANCE COULD  
RESULT IN SEVERE INJURY, DEATH,  
OR CAUSE PROPERTY DAMAGE.  
DANGER  
IMPROPER INSTALLATION,  
AVERTISSEMENT : UNE INSTALLATION,  
UN AJUSTEMENT, UNE ALTÉRATION,  
UN SERVICE OU UN ENTRETIEN NON  
CONFORME AUX NORMES PEUT CAUSER  
DES DOMMAGES À LA PROPRIÉTÉ, DES  
BLESSURES OU LA MORT.  
READ THE INSTALLATION,  
OPERATING AND MAINTENANCE  
INSTRUCTIONS THOROUGHLY  
BEFORE INSTALLING OR SERVICING  
THIS EQUIPMENT.  
LIRE ATTENTIVEMENT LES DIRECTIVES  
D’OPÉRATION ET D’ENTRETIEN  
AVANT DE FAIRE L’INSTALLATION, OU  
L’ENTRETIEN DE CET ÉQUIPEMENT.  
INSTALLATION CODES & STANDARDS  
VENTILATION REQUIREMENTS  
The following codes and standards are required for  
installation of this oven:  
A steam ventilation hood is mandatory for the  
operation of the oven. The ventilation hood must  
be installed in accordance with local building codes  
for the steam exhaust and must protrude 12-inches  
to 20-inches (300 to 500mm) over the front side  
of the oven. A grease filter must be located in the  
protruding area of the hood. Grease filters should  
be thoroughly cleaned on a regular basis following  
manufacturer’s instruction. Ventilation hoods must  
ensure an adequate amount of incoming air during  
operation and must be operated whenever the  
combination oven/steamer is used in order to avoid  
the accumulation of condensation in the hood area.  
See the section titled Gas Exhaust.  
AIR SUPPLY, ELECTRICAL CONNECTIONS,  
WATER CONNECTIONS, AND WASTE WATER  
DISCHARGE.  
Installation must comply with local codes required  
for gas appliances. In the absence of local codes,  
installation must comply with the National Fuel  
Gas Code, ANSI Z223.1 (latest edition). In Canada,  
the appropriate code is the Natural Gas Installation  
Code, CAN/CGA-B149.1 or the Propane Installation  
Code, CAN/CGA-B. Adherence to code by a  
qualified installer is essential for the following: Gas  
Plumbing, Gas Appliance Installation, Commercial  
Cooking Ventilation, Water and Plumbing, and  
OSHA Regulations.  
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INSTALLATION  
SITE INSTALLATION  
®
CAUTION  
THE APPLIANCE MUST REMAIN ON  
THE PALLET WHILE BEING MOVED  
TO THE INSTALLATION SITE BY FORK  
LIFT OR PALLET LIFT TRUCK.  
NOTE: Note dimensions required for doorways  
and aisles for access of the oven and  
pallet to the installation site. Transport  
the oven in an upright and level position  
only. Do not tilt the oven.  
NOTE: To avoid equipment damage, observe  
attention label on oven for area to avoid  
with lifting fork.  
POSITIONING ON SITE  
MINIMUM CLEARANCE REQUIREMENTS  
Stand the oven in a level position. Use the  
adjustable feet to overcome an uneven floor and  
ensure that the unit is level.  
left side  
6" (152mm) minimum  
18" (457mm) service access recommended  
20" (508mm) from heat producing equipment  
right side  
back  
4" (102mm)  
It is strongly recommended that table top models be  
mounted on a factory supplied stand or a stand that  
is stable, open, and level. Recommended height is  
23-inches (584mm).  
4" (102mm) for plumbing  
20" (508mm) for air movement  
top  
Adjust the height of floor models for smooth access  
of the trolley or cart. When positioning the oven,  
observe the minimum space allocation requirements  
shown.  
NOTE: Additional clearance is needed for  
service access. A minimum distance of 18-inches  
is strongly recommended. If adequate service  
clearance is not provided, it will be necessary to  
disconnect the gas, water, and drain to move the  
oven with a fork lift for service access. Charges in  
connection with inadequate service access is not  
covered under warranty.  
To insure proper operation, the installation of this  
oven must be completed by qualified technicians in  
accordance with the instructions provided in this  
manual. Failure to follow the instructions provided  
may result in damage to the oven, building, or cause  
personal injury to personnel.  
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INSTALLATION  
SITE INSTALLATION  
POSITIONING REQUIREMENTS  
q In order to ensure proper ventilation, a minimum  
distance of at least 6-inches (152mm) must be kept  
from the control panels side (left) of the oven and any  
adjoining surfaces.  
NOTE: Additional clearance is needed for service  
access. A minimum distance of 18-inches is strongly  
recommended. If adequate service clearance is not  
provided, it will be necessary to disconnect the gas,  
water, and drain to move the oven with a fork lift for  
service access. Charges in connection with inadequate  
service access is not covered under warranty.  
q Allow a minimum of 4-inches (102mm) from the right  
side of the oven to allow the door to open to at least a  
90° angle. Fully opened, the door will extend up to a  
225° angle If the oven is furnished with the retractable  
door option, allow a minimum clearance of  
6-1/2 inches (165mm).  
q Allow a minimum clearance of 4-inches (102mm) from  
the back of the oven for plumbing connections.  
q Allow a 20-inch (500mm) clearance at the top of the  
oven for free air movement and for the steam vent(s)  
located at the top.  
q Do not install the oven adjacent to heat producing  
equipment such as fryers, broilers, etc. Heat from such  
appliances may cause damage to the controls of the  
Combitherm. Minimum clearance recommended:  
20-inches (500mm)  
Place the Combitherm oven on a stable, non-  
combustible level horizontal surface. For  
countertop models, the oven stand must be  
level. Level from front-to-back and side-to-side by means  
of the adjustable legs. In addition, the overall height of  
the oven should be positioned so the operating controls  
and shelves may be conveniently reached from the front.  
When placing a countertop model on an oven stand,  
position the oven legs on the outside of the  
positioning pins.  
Positioning  
Pins  
Positioning  
Pins  
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INSTALLATION  
SITE INSTALLATION  
Lifting Instructions  
Remove banding before lifting.  
Place a spacer board(s) 24” in  
length, with a minimum height  
of 1-1/2” (mobile base units  
require 2-1/4” minimum  
Front View  
height), on each fork to prevent  
damaging the door drip tray.  
Lift the unit from the front  
only, never from the side.  
Fork  
Fork  
24”  
Spacer  
Boards  
Adjust the forks so that  
they do not damage  
any of the components  
under the unit. The left  
Top View  
Do not lift in  
this area!  
Damage to the  
components  
will result.  
depth of  
forks is  
Center  
of  
Gravity  
fork should be located  
between the left legs  
and the door handle.  
The right fork should  
be located as close to  
the right legs as  
possible. Lift the unit  
high enough to remove  
the wooden pallet.  
Have a second person  
hold the unit from  
shifting. When moving  
the unit, drive slowly,  
keep it low to the  
Leg  
Leg  
Leg  
Leg  
critical  
32”  
for units  
equipped  
with grease  
collection  
to avoid  
Max.  
Fork  
Depth  
24”  
Spacer  
Board  
24”  
Spacer  
Board  
damaging  
the pump  
(Front)  
Fork  
Fork  
ground, and use  
extreme caution.  
Door Handle  
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INSTALLATION  
COMMON SPECIFICATIONS  
q CombiGuard™ BWS Blended Water System  
FI-28727  
(INCLUDES 50 GALLON TANK, 1 MEMBRANE & 3 FILTERS)  
q CombiGuard™ BWS Replacement Filter  
Cartridge AMS-QT  
FI-29316  
FI-29317  
FI-29318  
q CombiGuard™ BWS Replacement Filter  
Six (6) Poultry Roasting Rack  
5014438  
Cartridge SCLX2-Q  
(fits in side rails)  
q CombiGuard™ BWS Replacement Prefilter  
Filter Cartridge CTO-Q  
CombiGuard™ Triple-Guard Water Filtration System  
(INCLUDES 1 CARTRIDGE)  
q 6•10, 10•10, 7•14 (CombiGuard™ 10)  
FI-23014  
q 10•20, 12•18, 20•20, stacked ovens (CombiGuard™ 20) FI-28728  
CombiGuard™ Triple-Guard Replacement Filter  
q 6•10, 10•10, 7•14 (CombiGuard™ 10)  
FI-26356  
q 10•20, 12•18, 20•20, stacked ovens (CombiGuard™ 20) FI-28744  
Six (6) Poultry Roasting Rack  
(pan not included) SH-23000  
q Fry Basket, 12" X 20" (325mm x 530mm)  
q Gas Line Quick Disconnect Kit  
BS-26730  
CR-33543  
SH-26731  
q Grilling Grate, 12" X 20" (325mm x 530mm)  
q Mobile Grease Collection cart  
37" x 11-3/16" x 28-1/2" (940mm x 284mm x 724mm) 5014542  
q Poultry Grease Collection Container  
Ten (10) Poultry Roasting Rack  
SH-22634  
15" x 9-3/4" x 9-3/4" (381mm x 248mm x 248mm)  
5014846  
Shelf, Stainless Steel Wire  
q 6•10, 10•10  
SH-2903  
SH-22584  
SH-22473  
q 7•14, 12•18  
q 10•20, 20•20  
q Probe, Sous Vide  
PR-34747  
CE-24750  
q Combitherm Cleaning Liquid —  
SPECIALLY FORMULATED FOR COMBITHERM OVENS  
TWELVE (12) CONTAINERS/CASE, 1 QUART (C. 1 LITER) EACH  
Fry Basket BS-26730  
q Combiclean™ Tablets —  
CE-28892  
CE-27889  
SPECIALLY FORMULATED FOR COMBITHERM OVENS  
90 PACKETS EACH CONTAINER  
q Scale Free™  
(CITRUS BASED, NON-CORROSIVE DELIMING PRODUCT)  
CASE = FOUR 4-LB BOTTLES; 4-LB BOTTLE MAKES 10 GALLONS  
q Service Start-Up Check  
SPECIFY AS REQUIRED  
AVAILABLE THROUGH AN ALTO-SHAAM FASTEAM CENTER  
Grilling Grate SH-26731  
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610ESG  
5-11/16" (144mm)  
4-1/2" (114mm)  
15-3/16"  
(385mm)  
42-1/16" (1068mm)  
37" (939mm)  
2-15/16"  
(74mm)  
40-1/8"  
(1018mm)  
Water Drain  
(Back Side)  
34-5/16"  
(871mm)  
Steam  
Vent  
(Top)  
A B  
C
Water Drain  
(Bottom)  
D
21-11/16"  
(550mm)  
25"  
(635mm)  
7-1/2"  
(191mm)  
5-3/16"  
(131mm)  
2" (50mm)  
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
47-5/16" (1201mm)  
DIMENSIONS: H x W x D  
STACkING COMBINATION DIMENSIONS: H x W x D  
EXTERIOR:  
6.10esG over 6.10esG  
6.10esG over 10.10esG 75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)  
6.10esG over 7.14esG 71-9/16" x 49-7/8" x 45-9/16" (1817 x 1266 x 1157mm)  
65-11/16" x 42" x 40-7/16" (1669 x 1067 x 1026mm)  
36-9/16" x 42-1/16" x 37" (929mm x 1068mm x 939mm)  
EXTERIOR WITH RECESSED DOOR:  
36-9/16" x 46-1/16" x 37" (929mm x 1170mm x 939mm)  
INTERIOR:  
6.10esG over ASC-4G 75-13/16" x 42" x 44-5/8" (1924 x 1067 x 1134mm)  
Mobile option with 5" (127mm) casters will add 2" (51mm) to the overall height.  
17-3/4" x 17-3/8" x 26-13/16" (450mm x 440mm x 680mm)  
WATER REQUIREMENTS  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
* Can manifold off of  
one 3/4" line.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2” connection WitH a 2” MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
COUNTER-TOP INSTALLATIONS MUST MAINTAIN 4" (102mm) MINIMUM  
CLEARANCE FROM COUNTER SURFACE  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
45,000 Btu / hr  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
CombiSmoker®  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
5.3  
kW  
.61  
AWG  
CORD & PLUG  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
Additional kW  
+ .7 kw  
MODEL  
6•10ESG Touch  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
208 – 240  
208 – 240  
120  
1
60  
5.0  
1.04  
1.04  
.83  
+ .7 kw  
3
60  
5.0/ph  
7.2  
no cord or plug  
+ .7 kw  
6•10ESG  
1
60  
60  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
+ .7 kw  
208 – 240  
3
3.2/ph  
1.14  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
400 lb est (181 kg)  
515 lb (233 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Six (6)  
Six (6)  
Six (6)  
Five (5)  
Five (5)  
Five (5)  
SHIP  
CRATE DIMENSIONS: (L x W x H)  
HALF-SIZE SHEET PANS:*  
18" x 13" x 1"  
ON WIRE SHELVES ONLY  
45" x 53" x 45"  
(1143 x 1346 x 1143mm)  
72 lb (33 kg) MAXIMUM  
VOLUME MAXIMUM: 45 quarts (57 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
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1010ESG  
37" (939mm)  
34-5/16"  
(871mm)  
5-11/16" (144mm)  
4-1/2" (114mm)  
42-1/16" (1068mm)  
40-1/8"  
15-3/16"  
(1018mm)  
2-15/16"  
(74mm)  
(385mm)  
Water Drain  
(Back Side)  
Steam  
Vent  
(Top)  
A
B
C
Water Drain  
(Bottom)  
D
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
21-11/16"  
(550mm)  
25"  
(635mm)  
7-1/2"  
(191mm)  
5-3/16"  
(131mm)  
2" (50mm)  
47-5/16" (1201mm)  
DIMENSIONS: H x W x D  
STACkING COMBINATION DIMENSIONS: H x W x D  
EXTERIOR:  
6.10esG over 10.10esG  
46-3/8" x 42-1/16" x 37" (1178mm x 1068mm x 939mm)  
EXTERIOR WITH RECESSED DOOR:  
46-3/8" x 46-1/16" x 37" (1178mm x 1170mm x 939mm)  
INTERIOR:  
75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)  
Mobile option with 5" (127mm) casters will add 2" (51mm)  
to the overall height.  
27-3/8" x 17-3/8" x 26-13/16" (695mm x 440mm x 680mm)  
WATER REQUIREMENTS  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
* Can manifold off of  
one 3/4" line.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2” connection WitH a 2” MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
COUNTER-TOP INSTALLATIONS MUST MAINTAIN 4" (102mm) MINIMUM  
CLEARANCE FROM COUNTER SURFACE  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
68,000 Btu / hr  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
CombiSmoker®  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
5.3  
kW  
.61  
AWG  
CORD & PLUG  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
Additional kW  
+ .7 kw  
MODEL  
10•10ESG Touch  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
208 – 240  
208 – 240  
120  
1
60  
5.0  
1.04  
1.04  
.83  
+ .7 kw  
3
60  
5.0/ph  
7.2  
no cord or plug  
+ .7 kw  
10•10ESG  
1
60  
60  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
+ .7 kw  
208 – 240  
3
3.2/ph  
1.14  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
300 lb est (136 kg)  
457 lb (207 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Ten (10)  
Ten (10)  
Ten (10)  
Nine (9)  
Nine (9)  
Nine (9)  
SHIP  
CRATE DIMENSIONS: (L x W x H)  
HALF-SIZE SHEET PANS:*  
18" x 13" x 1"  
ON WIRE SHELVES ONLY  
45" x 53" x 48"  
(1143 x 1346 x 1219mm)  
120 lb (54 kg) MAXIMUM  
VOLUME MAXIMUM: 75 quarts (95 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 9.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
714ESG  
44-7/16" (1128mm)  
41-5/8" (1057mm)  
22-11/16"  
27-7/8"  
(708mm)  
49-13/16" (1265mm)  
47-7/8" (1215mm)  
12-13/16"  
(325mm)  
[D] 4-3/8" (110mm)  
Water Drain  
(Side Back)  
[C] 3-9/16"  
(89mm)  
(575mm)  
C
Steam Vent (Top)  
A
B
D
Water Drain  
(Bottom)  
25-5/8"  
31-3/4"  
(805mm)  
7-9/16"  
(192mm)  
(650mm)  
2" (50mm)  
8-1/2" (216mm)  
7-3/16"  
33-1/8"  
[D] 4-5/8" (116mm)  
55-1/16" (1398mm)  
(181mm)  
(840mm)  
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
DIMENSIONS: H x W x D  
STACkING COMBINATION DIMENSIONS: H x W x D  
EXTERIOR:  
6.10esG over 7.14esG  
7.14esG over 7.14esG  
75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)  
77-3/8" x 49-13/16" x 47-5/8" (1965 x 1266 x 1209mm)  
42" x 49-13/16" x 44-7/16" (1066mm x 1265mm x 1128mm)  
EXTERIOR WITH RECESSED DOOR:  
42" x 53-13/16" x 44-7/16" (1066mm x 1367mm x 1128mm)  
INTERIOR:  
7.14esG over ASC-4G 78-1/8" x 49-13/16" x 47-5/8" (1983 x 1266 x 1209mm)  
Mobile option with 5" (127mm) casters will add 2" (51mm) to the overall height.  
WATER REQUIREMENTS  
23-5/8" x 25-1/4" x 33-7/8" (600mm x 640mm x 860mm)  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
* Can manifold off of  
one 3/4" line.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2” connection WitH a 2” MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
COUNTER-TOP INSTALLATIONS MUST MAINTAIN 4" (102mm) MINIMUM  
CLEARANCE FROM COUNTER SURFACE  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
91,000 Btu / hr (Natural Gas)  
88,000 Btu / hr (Propane)  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
CombiSmoker®  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
5.3  
kW  
.61  
AWG  
CORD & PLUG  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
Additional kW  
+ .7 kw  
MODEL  
7•14ESG Touch  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
208 – 240  
208 – 240  
120  
1
60  
5.0  
1.04  
1.04  
.83  
+ .7 kw  
3
60  
5.0/ph  
7.2  
no cord or plug  
+ .7 kw  
7•14ESG  
1
60  
60  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
+ .7 kw  
208 – 240  
3
3.2/ph  
1.14  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
573 lb est (260 kg)  
692 lb (314 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Fourteen (14)  
Fourteen (14)  
Seven (7)  
SHIP  
CRATE DIMENSIONS: (L x W x H)  
GN 2/1: 650 x 530 x 65mm  
56" x 48" x 51"  
FULL-SIZE SHEET PANS:*  
18" x 26" x 1"  
Seven (7)  
ON WIRE SHELVES ONLY  
(1422 x 1219 x 1295mm)  
168 lb (76 kg) MAXIMUM  
VOLUME MAXIMUM: 105 quarts (133 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 10.  
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1020ESG  
45-3/16"  
(1148mm)  
[D] 4-9/16" (116mm)  
[A,B] 4-3/8" (110mm)  
[C] 3-9/16"  
(89mm)  
19-15/16"  
(506mm)  
Water Drain  
(Side Back)  
42-7/16"  
(1077mm)  
49-13/16" (1265mm)  
47-7/8" (1215mm)  
22-11/16"  
(575mm)  
12-13/16"  
(325mm)  
C
Steam Vent  
(Top)  
A
B
D
Water Drain  
(Bottom)  
[D] 4-5/8" (116mm)  
2" (50mm)  
30-5/8"  
31-3/4"  
(778mm)  
(805mm)  
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
32-13/16"  
(833mm)  
2-3/16"  
(56mm)  
2"  
(50mm)  
44" (1118mm)  
55-7/16"  
(1407mm)  
DIMENSIONS: H x W x D  
EXTERIOR:  
54-1/8" x 49-13/16" x 45-3/16" (1374mm x 1265mm x 1148mm)  
EXTERIOR WITH RECESSED DOOR:  
54-1/8" x 53-13/16" x 45-3/16" (1374mm x 1366mm x 1148mm)  
INTERIOR:  
33-7/8" x 25-1/4" x 33-7/8" (860mm x 640mm x 860mm)  
WATER REQUIREMENTS  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar  
3/4" NPT*  
* Can manifold off of  
one 3/4" line.  
WATER DRAIN: 1-1/2" connection WitH a 2" MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
91,000 Btu / hr (Natural Gas)  
88,000 Btu / hr (Propane)  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
CombiSmoker®  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
5.0  
kW  
.58  
AWG  
CORD & PLUG  
NEMA L5-20P, 20A, 125V Plug  
no cord or plug  
Additional kW  
+ .7 kw  
MODEL  
10•20ESG Touch  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
208 – 240  
208 – 240  
120  
1
60  
5.0  
1.04  
1.04  
.69  
+ .7 kw  
3
60  
5.0/ph  
6.0  
no cord or plug  
+ .7 kw  
10•20ESG  
1
60  
60  
NEMA L5-20P, 20A, 125V Plug  
no cord or plug  
+ .7 kw  
208 – 240  
3
3.2/ph  
1.14  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
573 lb est (260 kg)  
875 lb (397 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Twenty (20)  
Twenty (20)  
Ten (10)  
SHIP  
CRATE DIMENSIONS: (L x W x H)  
GN 2/1: 650 x 530 x 65mm  
45" x 53" x 59"  
FULL-SIZE SHEET PANS:*  
18" x 26" x 1"  
Ten (10)  
ON WIRE SHELVES ONLY  
(1143 x 1346 x 1499mm)  
240 lb (109 kg) MAXIMUM  
VOLUME MAXIMUM: 150 quarts (190 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 11.  
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1218ESG  
45-3/16"  
(1148mm)  
[D] 4-9/16" (116mm)  
[A,B] 4-3/8" (110mm)  
[C] 3-9/16"  
(89mm)  
19-15/16"  
(506mm)  
Water Drain  
(Side Back)  
42-7/16"  
(1077mm)  
49-13/16" (1265mm)  
47-7/8" (1215mm)  
22-11/16"  
(575mm)  
12-13/16"  
(325mm)  
C
Steam Vent  
(Top)  
A
B
D
Water Drain  
(Bottom)  
[D] 4-5/8" (116mm)  
2" (50mm)  
31-3/4"  
25-5/8"  
(805mm)  
(650mm)  
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
8-1/2" (216mm)  
33-1/8"  
(840mm)  
7-5/16"  
(185mm)  
55-7/16"  
(1407mm)  
DIMENSIONS: H x W x D  
EXTERIOR:  
52-11/16" x 49-13/16" x 45-3/16" (1338mm x 1265mm x 1148mm)  
EXTERIOR WITH RECESSED DOOR:  
52-11/16" x 53-13/16" x 45-3/16" (1338mm x 1367mm x 1148mm)  
INTERIOR:  
33-7/8" x 25-1/4" x 33-7/8" (860mm x 640mm x 860mm)  
WATER REQUIREMENTS  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
* Can manifold off of  
one 3/4" line.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2” connection WitH a 2” MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
COUNTER-TOP INSTALLATIONS MUST MAINTAIN 4" (102mm) MINIMUM  
CLEARANCE FROM COUNTER SURFACE  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
91,000 Btu / hr (Natural Gas)  
88,000 Btu / hr (Propane)  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
CombiSmoker®  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
5.0  
kW  
.58  
AWG  
CORD & PLUG  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
Additional kW  
+ .7 kw  
MODEL  
12•18ESG Touch  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
208 – 240  
208 – 240  
120  
1
60  
5.0  
1.04  
1.04  
.69  
+ .7 kw  
3
60  
5.0/ph  
6.0  
no cord or plug  
+ .7 kw  
12•18ESG  
1
60  
60  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
+ .7 kw  
208 – 240  
3
3.2/ph  
1.14  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
573 lb est (260 kg)  
789 lb (358 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Twenty-four (24)  
SHIP  
Twenty-four (24)  
Twelve (12)  
CRATE DIMENSIONS: (L x W x H)  
GN 2/1: 650 x 530 x 65mm  
45" x 53" x 52"  
FULL-SIZE SHEET PANS:*  
18" x 26" x 1"  
Twelve (12)  
ON WIRE SHELVES ONLY  
(1143 x 1346 x 1321mm)  
288 lb (131 kg) MAXIMUM  
VOLUME MAXIMUM: 180 quarts (228 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 12.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
2020ESG  
[D] 4-9/16" (116mm)  
[A,B] 4-3/8" (110mm)  
[C] 3-9/16"  
(89mm)  
45-3/16" (1148mm)  
19-15/16"  
(506mm)  
Water Drain  
(Side Back)  
49-13/16" (1264mm)  
47-13/16" (1214mm)  
42-9/16" (1080mm)  
C
Steam  
Vents  
(Top)  
A
B
D
[D] 4-5/8" (116mm)  
2" (50mm)  
Water Drain  
(Bottom)  
A = UNTREATED WATER  
B = TREATED WATER  
C = ELECTRICAL  
D = GAS  
30-5/8"  
(778mm)  
32-13/16"  
(833mm)  
55-7/16"  
(1407mm)  
44" (1118mm)  
2"  
2-3/16"  
(49mm) (56mm)  
DIMENSIONS: H x W x D  
EXTERIOR:  
76-5/8" x 49-13/16" x 45-3/16" (1946mm x 1264mm x 1148mm)  
EXTERIOR WITH RECESSED DOOR:  
76-5/8" x 53-13/16" x 45-3/16" (1946mm x 1366mm x 1148mm)  
INTERIOR:  
54-15/16" x 25-1/4" x 33-7/8" (1395mm x 640mm x 860mm)  
WATER REQUIREMENTS  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
WATER QUALITY MINIMUM STANDARDS  
USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM  
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.  
It is the responsibility of the purchaser to ensure that incoming water supply is  
compliant with the specifications listed through adequate treatment measures.  
Installation of the CombiGuardTM Water Filtration System is recommended, but  
this system may not address all water quality issues present.  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
* Can manifold off of  
one 3/4" line.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2" connection WitH a 2" MiniMuM air Gap installed as close  
to tHe oven as possiBle. Materials Must WitHstand teMperatures up to 200°f (93°c).  
CLEARANCE REQUIREMENTS  
Contaminant Inlet Water Requirements (untreated water)  
Free Chlorine Less than 0.1 ppm (mg/L)  
Hardness Less than 3 gpg (52 ppm)  
Chloride Less than 30 ppm (mg/L)  
pH 7.0 to 8.5  
LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT  
RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT  
BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS  
Alkalinity Less than 50 ppm (mg/L)  
Silica Less than 12 ppm (mg/L)  
Total Dissolved Solids (tds) Less than 60 ppm  
INSTALLATION REQUIREMENTS  
GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)  
CONNECTED ENERGY LOAD:  
190,000 Btu / hr (Natural Gas)  
170,000 Btu / hr (Propane)  
3/4" NPT  
• Oven must be installed level.  
• Hood installation is required.  
• Water supply shut-off valve and back-flow preventer when  
required by local code.  
• Alternate burner orifice is required for installation sites at  
elevations of 2,000 feet (610m) above sea level.  
HOOK-UP:  
MINIMUM CONNECTED PRESSURE:  
5.5" W.C. (Natural Gas)  
9" W.C. (Propane)  
14" W.C.  
MAXIMUM CONNECTED PRESSURE:  
CombiSmoker®  
ELECTRICAL (DEDICATED CIRCUIT REQUIRED)  
VOLTAGE  
120  
PH  
1
HZ  
AMPS  
9.0  
kW  
1.04  
1.04  
1.04  
1.44  
1.40  
1.54  
AWG  
CORD & PLUG  
Additional kW  
MODEL  
20•20ESG Touch  
SK NOT AVAILABLE  
60  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
AWG 12  
NEMA 5-20P, 20A, 125V Plug  
no cord or plug  
208 – 240  
208 – 240  
380 – 415  
120  
1
60  
5.0  
+ .7 kw  
+ .7 kw  
3
60  
5.0/ph  
2.0/ph  
12.2  
no cord or plug  
3
50  
Bare End, 3 Wire + ground  
NEMA 5-20P, 20A, 125V Plug  
Bare End, 3 Wire + ground  
+.7 kw  
20•20ESG  
SK NOT AVAILABLE  
1
60  
60  
208 – 240  
3
4.27/ph  
+ .7 kw  
WEIGHT  
CAPACITY  
NET  
900 lb est (408 kg)  
1227 lb (557 kg)  
FULL-SIZE PANS: 20" x 12" x 2-1/2"  
GN 1/1: 530 x 325 x 65mm  
Forty (40)  
Forty (40)  
SHIP  
CRATE DIMENSIONS: (L x W x H)  
GN 2/1: 650 x 530 x 65mm  
Twenty (20)  
Twenty (20)  
54" x 49" x 85"  
FULL-SIZE SHEET PANS:*  
18" x 26" x 1"  
ON WIRE SHELVES ONLY  
(1374 x 1245 x 2159mm)  
480 lb (218 kg) MAXIMUM  
VOLUME MAXIMUM: 300 quarts (380 liters)  
*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 13.  
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INSTALLATION  
ELECTRICAL  
MODEL  
6•10esG  
7•14esG  
10•10esG  
10•20esG  
12•18esG  
20•20esG  
VOLTAGE  
110-120  
110-120  
110-120  
110-120  
110-120  
PHASE  
CIRCUIT  
AWG  
DANGER  
INSTRUCTIONS:  
This appliance is equipped with a  
three-pronged (grounding) plug for  
your protection against shock hazard  
and should be plugged directly into  
a properly grounded three-prong  
receptacle. Do not cut or remove the  
grounding prong from this plug.  
1
1
1
1
1
20 A  
20 A  
20 A  
20 A  
20 A  
20 A  
2 WIRE  
2 WIRE  
2 WIRE  
2 WIRE  
2 WIRE  
ELECTRICAL GROUNDING  
110-120  
208-240  
208-240  
1
1
3
2 WIRE  
3 WIRE  
4 WIRE  
OTHER VOLTAGES AVAILABLE:  
Range 200 — 415V, 1 or 3 ph, 50 or 60 Hz  
An electrical wiring diagram is located behind the  
control panel on the left side of the oven. This appliance  
must be branch circuit protected with proper ampacities,  
in accordance with the wiring diagram.  
DANGER  
AVERTISSEMENT: Directives  
pour la prise de courant électrique Cet  
appareil est muni d'une fiche à trios  
branches (prise de Courant) afin de  
vous proéger des chocs et doit être  
branché Directemet dans un receptacle  
adequate de prise do courant À trios  
branches. II ne faut pas couper ou  
enlever une banche De cette fiche.  
Wire size for the main incoming power to the  
unit must match the minimum size listed in the  
specifications applicable to the specific oven model.  
For supply connections, locate the wire size posted  
on the label located on the electrical control box  
cover, behind the service panel.  
Before operating the oven, check all cable connections  
in the electrical connection area for tightness since  
connections can loosen during transport.  
DANGER  
To avoid electrical shock, this  
NOTE: After both water and electrical  
connections have been completed, operate  
the oven in any cooking mode for a period  
of 15 minutes and recheck the main power  
connections at the terminal block to make  
certain they remain tight.  
appliance MUST be adequately  
grounded in accordance with local  
electrical codes or, in the absence of  
local codes, with the current edition  
of the National Electrical Code ANSI/  
NFPA No. 70. In Canada, all electrical  
connections are to be made in  
380-415V:  
accordance with CSA C22.1, Canadian  
Electrical Code Part 1 or local codes.  
For CE approved units: To prevent an electrical  
shock hazard between the appliance and other  
appliances or metal parts in close vicinity, an  
equalization-bonding stud is provided. An  
equalization bonding lead must be connected to  
this stud and the other appliances / metal parts  
to provide sufficient protection against potential  
difference. The terminal is marked  
NOTE: Where local codes and CE regulatory  
requirements apply, appliances must be  
connected to an electrical circuit that is  
protected by an external GFCI outlet.  
with the following symbol.  
When required, recommended ground  
fault for Combitherm ovens is an  
appropriately sized breaker with  
built-in 30mA ground fault protection.  
DANGER  
ENSURE POWER SOURCE  
MATCHES VOLTAGE IDENTIFIED  
ON APPLIANCE RATING TAG.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 14.  
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INSTALLATION  
MOBILE EQUIPMENT RESTRAINT  
The gas Combitherm must use a connector that  
complies with The Standard for Connectors for  
Movable Gas Appliances, ANSI Z21.69 CSA 6.16 and  
addenda Z21.69a-1989. A quick disconnect devise  
must be installed to comply with The Standard for  
Quick Disconnect Devices for Use with Gas Fuel,  
ANSI Z21 CSA 6.9.  
1. Install a manual gas shut-off valve along with an  
approved disconnect device.  
2. Install an A.G.A. certified, heavy-duty connector  
that complies with ANSI Z 21.69 or  
CAN 1-6.10m88 along with a quick-disconnect  
device in compliance with ANSI Z21.41 or  
CAN 1-6.9m70. Connectors must be installed  
with a cable restraint to prevent excessive tension  
from being placed on the connector.  
Adequate means must be provided to limit the  
movement of this appliance. Limitation of movement  
must be made without depending on the connector,  
the quick disconnect device, nor the associated  
piping designed to limit appliance movement. If it  
becomes necessary to disconnect the restraint, it must  
be reconnected immediately following the return of  
the appliance to its original position.  
WARNING  
RISk OF ELECTRIC SHOCk.  
Appliance must be secured  
to building structure.  
CAUTION  
THIS SECTION IS PROVIDED FOR THE ASSISTANCE  
OF QUALIFIED SERVICE TECHNICIANS ONLY AND  
IS NOT INTENDED FOR USE BY UNTRAINED OR  
UNAUTHORIZED SERVICE PERSONNEL.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 15.  
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INSTALLATION  
VENTILATION REQUIREMENTS  
An adequate ventilation system is required for  
commercial cooking equipment. Information may be  
obtained by writing to the National Fire Protection  
Association, Batterymarch Park, Quincy, MA 02269.  
When writing refer to NFPA No. 96.  
DANGER  
Installation, air adjustment and/or  
service work must be in accordance  
with all local codes and must be  
performed by a certified service  
technician qualified to work on  
gas appliances.  
4. This oven cannot be direct vented.  
1. A single gas Combitherm oven requires a minimum  
of 28 CFM make-up air for natural and propane  
gas. Kitchen ventilation must include a provision  
for an adequate flow of fresh air for gas combustion  
and to prevent a negative-pressure condition. The  
bottom of the oven provides air supply access for  
gas combustion and must be kept clear at all times.  
DO NOT obstruct or restrict ventilation nor the air  
flow required to support combustion.  
5. Install the oven under a ventilation hood meeting  
all applicable code requirements. Combustion  
fumes must be vented in accordance with local,  
state, or national codes.  
DANGER  
FAILURE TO VENT THIS APPLIANCE  
PROPERLY MAY BE HAZARDOUS TO  
THE HEALTH OF THE OPERATOR.  
Equipment damage, operational  
problems and unsatisfactory baking  
performance may also be the  
2. DO NOT obstruct the flow of the exhaust flue at  
the top rear of the oven. It is especially critical  
that gas supply piping and electrical support  
cord and/or receptacle be routed away from the  
path of the hot combustion fumes.  
consequence of improper venting.  
Any damage sustained by a failure  
to properly vent this oven are not  
covered under warranty.  
CAUTION  
To prevent malfunction or cause  
negative back draft, DO NOT obstruct  
exhaust flues or attach any flue  
extension that will impede proper  
burner operation.  
CAUTION  
DO NOT USE CIRCULATING FANS  
ON THE FLOOR. FLOOR FANS WILL  
AFFECT BURNER OPERATION.  
3. Make certain the oven installation maintains adequate  
air ventilation to provide cooling for electrical and gas  
components. The area around the oven should be clear  
of any obstructions which might retard the flow of  
cooling air. Failure to observe this caution may result in  
damage to the components and will void the warranty.  
Ventilation hoods and exhaust systems shall  
be permitted to be used to vent appliances  
installed in commercial applications.  
Where automatically operated appliances are  
vented through a ventilation hood or exhaust  
system equipped with a damper or with a power  
means of exhaust, provisions shall be made  
to allow the flow of gas to the main burners  
only when the damper is open to a position  
to properly vent the appliance and when the  
power means of exhaust is in operation. IN  
ACCORDANCE WITH NFPA 54 COMMONWEALTH OF  
MASSACHUSETTS ONLY.  
WARNING  
Inadequate ventilation, or failure to  
ensure an adequate supply of fresh  
air will result in a high ambient  
temperature at the rear of the  
appliance. An excessive ambient  
temperature can cause the thermal-  
overload protection device on the  
blower motor to trip resulting in  
severe damage to the blower motor.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 16.  
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INSTALLATION  
GAS SUPPLY & INSTALLATION  
The Alto-Shaam gas Combitherm has been set  
to operate with either natural gas or propane as  
indicated on the identification name plate. Make  
certain the gas supply matches the nameplate  
information. Should conversion to the opposite  
fuel be desired, conversion parts must be ordered  
from the factory. Conversion must be completed by  
a qualified service person only. Always remember  
to reflect the conversion on the oven’s nameplate.  
Residential gas connections and hard-piped gas  
connections DO NOT meet NSF certifications.  
DANGER  
CONNECTING TO THE WRONG GAS  
SUPPLY COULD RESULT IN FIRE OR  
AN EXPLOSION CAUSING SEVERE  
INJURY AND PROPERTY DAMAGE.  
WARNING  
TO AVOID SERIOUS PERSONAL  
INJURY, installation of this appliance  
must conform to local, state, and  
national codes; the current edition  
of the American National Standard  
Z223.1, National Fuel Gas Code, and  
all local municipal building codes.  
In Canada, installation must be in  
accordance with Standard CAN/CSA  
B 149.1 and Installation Codes - Gas  
Burning Appliances, and local codes.  
GAS SPECIFICATIONS  
NATURAL GAS  
45,000 Btu/hr.  
68,000 Btu/hr.  
91,000 Btu/hr.  
91,000 Btu/hr.  
91,000 Btu/hr.  
190,000 Btu/hr.  
PROPANE GAS  
45,000 Btu/hr.  
68,000 Btu/hr.  
88,000 Btu/hr.  
88,000 Btu/hr.  
88,000 Btu/hr.  
170,000 Btu/hr.  
6•10esG  
10•10esG  
7•14esG  
10•20esG  
12•18esG  
20•20esG  
INSTALLATION REQUIREMENTS  
GAS PRESSURE CHART  
GAS CONNECTION: 3/ 4" NPT  
CHECK PLUMBING CODES FOR PROPER SUPPLY LINE  
SIZING TO ATTAIN MINIMUM OUTLET MANIFOLD  
PRESSURE SHOWN:  
The oven has been factory adjusted according to  
the gas type specified on the identification name  
plate.  
NATURAL GAS: 3.5" W.C.  
PROPANE GAS: 5.6" W.C.  
TECHNICAL SPECIFICATIONS  
MAXIMUM INLET PRESSURE: 14" W.C.  
Natural Gas  
NOTE: If a flexible gas line is used, it must be AGA  
approved, commercial type and at least 3/4" I.D.  
Min. Connected Pressure  
5.5" W.C.  
1.12 kPa  
3.5 kPa  
HOOD INSTALLATION IS REQUIRED  
GAS VALVE MAY REQUIRE FIELD ADJUSTMENT ABOVE  
2,000' (610m) AND IS NOT ADJUSTED AT THE FACTORY.  
Max. Connected Pressure 14.0" W.C.  
Propane Gas  
Min. Connected Pressure  
9.0" W.C.  
1.99 kPa  
3.5 kPa  
Max. Connected Pressure 14.0" W.C.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 17.  
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INSTALLATION  
GAS SUPPLY & INSTALLATION  
DANGER  
DANGER  
Installation, air adjustment and/or  
service work must be in accordance  
with all local codes and must be  
performed by a certified service  
technician qualified to work on  
gas appliances.  
DO NOT store or use gasoline or other  
flammable vapors or liquids in the  
vicinity of this or any other appliance.  
DANGER  
NE PAS entreposer ni utiliser  
Remove any tape  
d'essence ou d'autres vapeurs ou  
liquides inflammables à proximité de  
cet appareil ou de tout autre appareil.  
or compound  
residue on all  
external thread  
connections before  
proceeding. Use  
DANGER  
an approved gas  
pipe sealant at all  
DO NOT spray aerosols in the  
vicinity of this appliance while  
it is in operation.  
external threaded  
connections,  
Gas piping used on gas connections must avoid  
sharp bends that may restrict the flow of gas to the  
appliance. If the connected pressure exceeds 14.0"  
W.C. (3.5 kPa), a step-down regulator is required to  
be supplied by the owner/operator.  
In the U.S.A., installation must conform to local  
codes or, in the absence of local codes, with the  
current edition of the National Fuel Gas Code,  
NFPA-54 and ANSI Z83.11a CSA 1.8a 2004 (or  
latest edition). In Canada, installation must be in  
accordance with local codes, CAN/CGA-B149.1,  
Installation for Natural Gas Burning Appliances  
and Equipment (latest edition) or CAN/CGAB149.2  
Installation for Propane Burning Appliances and  
Equipment (latest edition).  
Close the individual manual shut-off valve to isolate  
the appliance from the gas supply piping system  
during any pressure testing at test pressures equal  
to or less than 1/2 psig. (3,4 kPa). The appliance and  
individual shut-off valve must be disconnected from  
the gas supply piping system during any pressure  
testing at pressures in excess of 1/2 psig. (3,4 kPa).  
The inlet supply line must be properly sized  
to accommodate all individual appliances  
simultaneously used on the same line but must never  
be smaller than 3/4" NPT.  
GAS INTAKE  
A-G Installation elbow  
B
Wall Valve  
C-D Three-piece union fitting  
(minimum 1 per installation)  
E-F End connector for the flexible tube  
H
Marking line  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 18.  
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INSTALLATION  
GAS SUPPLY & INSTALLATION  
The other end of the cable should be permanently  
attached to the rear frame of the oven. The cable  
should be of sufficient length so that no strain is ever  
placed on the flexible gas connector in the event of  
accidental movement of the oven without properly  
disconnecting the gas connector. The flexible  
connector should be routed to form a downward  
“U” loop between the building gas supply and the  
permanent attachment at the rear of the oven.  
The minimum size requirement for gas piping or a  
flexible connector is 3/4 - inch (19mm). For long runs  
of gas piping, the pipe diameter must conform to the  
tables in the National Fuel Gas Code, ANSI/NFPA  
Z223.1.  
A listed gas shut-off valve must be installed  
upstream of the appliance to shut off the gas  
supply during servicing. The shut-off valve should  
be accessible with the appliance in the normal  
installation position.  
The routing of the flexible connector must not be  
made under the oven. Oven temperatures achieved  
during operation are too hot for safe operation. Gas  
piping should be installed from the point of gas  
connection at the bottom, front of the oven to the  
back of the oven where the flexible connector may be  
safely used. See the illustration for the recommended  
placement.  
If the oven or the oven stand is supplied with  
casters, gas connection must be made with a flexible  
connector that complies with the Standard for  
Connectors for Movable Gas Appliances, ANSI  
Z21.69; or in Canada, Connectors for Movable Gas  
Appliances, CAN/CGA-6.16-M87. When using a  
flexible connector, a quick disconnect device must  
be used to comply with the Standard for Quick-  
Disconnect Devices for Gas Fuels, ANSI Z21.41; or in  
Canada, Quick Disconnect Devices for Use with Gas  
Fuels, CAN1-6.9.  
When a quick disconnect device and flexible  
connector are used, a restraining device must be  
installed to limit the movement of the appliance and  
prevent damage to the connector or quick disconnect.  
An example of a restraining device would consist  
of a 2000 pound test, stainless steel cable, attached  
to a structural member of the kitchen wall behind  
the oven. The means of attachment should consist  
of a quick connect snap so that the oven can be  
disconnected when the appliance must be moved  
away from the wall.  
WARNING  
GAS PIPING MUST NEVER  
BE INSTALLED TO RUN  
UNDER THE BURNER.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 19.  
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INSTALLATION  
GAS SUPPLY & INSTALLATION  
LEAk TESTING  
If a pressure leak test above 1/ 2 psi is to be  
performed on the building supply gas piping, the  
shut-off gas valve and oven inlet gas supply line  
must be disconnected from the building supply  
piping before conducting the pressure test. Failure  
to do so may result in damage to the manual gas  
valve, gas components in the oven, or both.  
The use of an electronic combustible gas leak  
detector is helpful, however, this type of detector  
can be oversensitive. Electronic detectors may  
indicate false leaks from other sources which  
would not be detected when checking with a liquid  
solution to verify a no-hazard gas connection.  
When starting the oven after initial installation,  
the gas lines must be free of air. It may take up  
to 30 minutes to eliminate all air from the lines.  
If, after this time there is no pilot, call for factory  
assistance.  
If any gas leak tests are to be conducted at  
pressures equal to or below 1/ 2 psi, the manual gas  
shut-off valve upstream of the oven must be turned  
off before conducting the tests.  
Leak testing of the internal oven piping system  
was conducted before shipping the oven from the  
factory. If additional testing is needed, it should  
only be conducted at normal gas supply pressures.  
If the testing is performed using combustible gas in  
the piping, the leak checking should be done with a  
soap solution (bubble checking).  
DANGER  
NEVER USE AN OPEN  
FLAME TO LEAk TEST.  
GAS EXHAUST  
The oven is not designed for direct connection to a  
chimney vent system or for direct connection to a  
horizontal exhaust system.  
DANGER  
BEFORE STARTING THE  
APPLIANCE, MAkE CERTAIN  
YOU DO NOT DETECT THE  
ODOR OF GAS.  
The oven must be installed under a ventilation  
hood listed to ANSI/UL 705 (latest edition), and the  
installation must be completed in accordance with  
the ANSI/NFPA 96-1987, Standard for Ventilation  
Control and Fire Protection of Commercial Cooking  
Operations.  
IF THE ODOR OF GAS IS DETECTED:  
DO NOT attempt to light any appliance.  
DO NOT touch any electrical switches.  
Extinguish any open flame.  
Oven operators should be instructed with regard  
to the hazards of placing any material on top of the  
oven that would obstruct the  
Use a telephone OUTSIDE THE  
PROPERTY & IMMEDIATELY  
contact your gas supplier.  
If unable to contact your gas supplier,  
contact the fire department.  
flow of flue products out the  
opening of the flue diverter.  
Operators should also be  
instructed with regard to the  
hazards of hot flue gases and  
that any material or items  
placed on top of, or in front  
of the flue defector could be  
damaged or cause a fire hazard.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 20.  
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INSTALLATION  
WATER SUPPLY & INSTALLATION  
WATER QUALITY REQUIREMENTS  
USE A DRINKING QUALITY, COLD WATER SUPPLY ONLY  
Water quality is of critical importance when  
installing steam producing equipment of any kind,  
particularly high temperature steam producing  
equipment. Water that is perfectly safe to drink is  
composed of chemical characteristics that directly  
affect the metal surfaces of steam producing  
equipment. These chemical characteristics differ  
greatly from region to region throughout the U.S. and  
the world. varying combinations of ph; alkalinity;  
hardness; chlorides; total dissolved solids; and other  
chemical characteristics, when subjected to high  
temperatures, will cause water to have a tendency to  
either scale or corrode.  
A CombiGuard™ Water Filtration System can  
be purchased as an option for installation on the  
Combitherm oven. This filter, when properly  
installed, maintained, and combined with the  
required levels of steam generating equipment  
maintenance, will help lessen the affect water has  
on metal surfaces. It will not, however, provide  
complete protection against all water damage from  
region to region.  
Due to the complexity of water chemistry, it  
is important to understand that water quality  
plays a significant role in the longevity of steam  
producing equipment. Water quality and required  
maintenance of steam generating equipment is the  
direct responsibility of the owner/operator. Damage  
incurred as a direct result of poor water quality  
and/or surfaces affected by water quality is also the  
responsibility of the owner/operator. Damage due  
to water quality that does not meet the minimum  
standards shown below is not covered under the  
Alto-Shaam Combitherm warranty.  
Alto-Shaam has consulted with people who  
understand the properties of water in order to  
provide water quality standards that meet the  
broadest possible range of acceptable water quality  
requirements to help protect your investment.  
We strongly urge water testing to ascertain the water  
quality on site prior to the installation of any steam  
producing equipment. Since water quality is an  
important issue, Alto-Shaam is committed to provide  
as much information as possible to help protect the  
investment made in this equipment.  
Alto-Shaam will continue our efforts to provide  
viable solutions to ease the impact of water quality as  
it relates to steam generating equipment.  
ALTO-SHAAM COMBITHERM WATER QUALITY MINIMUM STANDARDS  
CONTAMINANT  
INLET WATER REQUIREMENTS (UNTREATED WATER)  
Less than 0.1 ppm (mg\L)  
Less than 3 gpg (52 ppm)  
Less than 30 ppm (mg\L)  
7.0 to 8.5  
Free Chlorine  
Hardness  
Chloride  
pH  
Alkalinity  
Less than 50 ppm (mg\L)  
Less than 12 ppm (mg\L)  
Less than 60 ppm  
Silica  
Total Dissolved Solids (tds)  
WARNINg  
TO PREVENT WATER PIPES FROM  
BURSTING, INCOMING WATER  
SUPPLY SHOULD BE TURNED OFF  
WHEN THE APPLIANCE IS NOT IN USE.  
WARNINg  
WATER SUPPLY MUST BE OPEN WHEN  
CLEANING PROGRAM IS ACTIVATED.  
VERIFY WATER SUPPLY BEFORE STARTING  
CLEANING PROGRAM.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 21.  
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INSTALLATION  
WATER SUPPLY & INSTALLATION  
Flush the water line at the installation site.  
Install water intake filters (provided) [see Figure 1] before connecting the oven to the water supply.  
Backflow Prevention — The equipment must be installed with adequate backflow protection to comply  
with applicable federal, state, and local codes.  
PiPe sealing TaPe (Teflon®) musT be used aT all ConneCTion PoinTs. The use of a pipe  
sealing compound is not recommended.  
TWO (2) COLD WATER INLETS - DRINKING QUALITY  
ONE (1) TREATED WATER INLET:  
ONE (1) UNTREATED WATER INLET: 3/4" NPT*  
LINE PRESSURE:  
3/4" NPT*  
* Can manifold off of  
one 3/4" line.  
30 to 90 psi 2.8 to 6.2 bar  
WATER DRAIN: 1-1/2" connection With a 2" minimum air gap installed as close  
to the oVen as possiBle. materials must Withstand temperatures up to 200°F (93°c).  
ONE SUggESTEd  
METHOd OF INSTALLATION  
Install water  
intake filters  
Incoming cold  
water connection  
Water Filter  
Figure 1  
T connection  
Cold water  
line to filter  
or treatment  
Treated cold water  
to backflow preventer  
to treated connection  
on oven  
system  
Cold water line  
to untreated  
oven connection  
CombiGuard™  
FI-23014 shown  
NOTE:  
boTh TReaTed and unTReaTed  
waTeR ConneCTions musT  
be ConneCTed foR PRoPeR  
oPeRaTion of The oven.  
boTh ConneCTions Can be  
TReaTed waTeR, buT should  
neveR be ConneCTed To onlY  
unTReaTed waTeR.  
Alto-Shaam now offers an improved water  
filtration system for Combitherm®. The  
CombiGuard™ 10 & 20 triple-guard water  
filtration system filters dirt, sediment, and other  
debris as small as 1/2 micron. This system also significantly reduces  
chlorine content to protect against corrosive chorine compounds.  
CombiGuard improves equipment efficiency, reduces service requirements  
and extends the life of the Combi oven. After installation, confirm that  
water quality standards specified in this manual are being met. Filtration  
systems include one filter cartridge. Additional cartridges can be purchased  
separately. Refer to an earlier page for additional ordering information.  
unions oR fleXible lines  
should be used To allow foR  
oven movemenT when being  
seRviCed oR Cleaning  
is needed.  
The CombiGuard™ BWS Blended Water System utilizes reverse osmosis to  
remove more than 97% of the total dissolved solids from water which can be  
precisely blended with filtered and treated water.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 22.  
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INSTALLATION  
WATER VALVE  
shut-off valve shown  
in the off position  
NOTE:  
The shuT-off valve  
musT be in The oPen PosiTion  
when The oven is being used.  
WATER dRAINAgE  
A union is required. Install a 1-1/2-inch (41mm) diameter connection, drain line and clamp into place.  
The drain line must always be a positive gradient away from the Combitherm oven and not more than  
12-inches (305mm) before an air gap.  
NOTE: In the U.S.A., this equipment is to be installed to comply with the Basic Plumbing Code of the  
Building Officials and Code Administrators International, Inc. [BOCA], and the Food Service  
Sanitation Manual of the Food & Drug Administration [FDA].  
Note: Failure to connect  
the drain correctly can  
result in poor performance  
and/or damage the oven  
Stand Pipe,  
1-1/2" NPT (38mm)  
diameter  
Drain  
Connection  
1-1/2" NPT (38mm)  
Air Gap  
to be within  
the first 12" (305mm)  
of the oven drain  
Manifold Pipe,  
a minimum of  
To Drain  
2" NPT (51mm)  
- Floor Sink -  
diameter  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 23.  
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INSTALLATION  
WATER dRAINAgE - STAckEd  
A union is required. Install a 1-1/2-inch (38mm) diameter connection, drain line and clamp into place.  
The drain line must always be a positive gradient away from the Combitherm oven and not more than  
12-inches (305mm) before an air gap.  
NOTE: In the U.S.A., this equipment is to be installed to comply with the Basic Plumbing Code of the  
Building Officials and Code Administrators International, Inc. [BOCA], and the Food Service  
Sanitation Manual of the Food & Drug Administration [FDA].  
Note: Failure to connect  
the drain correctly can  
result in poor performance  
and/or damage the oven  
Stand Pipe,  
1-1/2" NPT (38mm)  
diameter  
Drain  
Connection  
1-1/2" NPT (38mm)  
Air Gap  
to be within  
the first 12" (305mm)  
of the oven drain  
Manifold Pipe,  
a minimum of  
2" NPT (51mm)  
diameter for the  
entire run of the  
bottom combi oven  
when manifolded  
to ensure  
adequate  
draining  
Drain  
Connection  
1-1/2" NPT (38mm)  
Air Gap  
to be within  
the first 12" (305mm)  
of the oven drain  
Manifold Pipe,  
a minimum of  
2" NPT (51mm)  
diameter  
To Drain  
- Floor Sink -  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 24.  
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INSTALLATION  
gREASE cOLLEcTION HOOk-UP (i f e Q u i p p e D w i t h t h i s f e a t u R e )  
On/Oꢀ  
Ball Valve  
Grease Collection Hose Assembly is  
Grease Collection Hose  
attached to the oven in the back.  
Place Grease Collection Containers  
inside the tray of the Mobile Grease  
Collection Cart. Roll into place next to  
the oven.  
Loosen vent cap on container. Pull out  
the Grease Collection Hose Assembly  
from the back of the unit. Remove  
collection container fill cap.  
Screw Grease Collection Hose  
Assembly on to collection container  
until snug.  
Turn ball valve handle to the ON  
position.  
Automatic Grease Collection System  
is electronically activated during  
the chicken cooking process [patent  
pending]. It is designed to save labor  
and provide greater employee safety  
by eliminating the need to handle hot  
grease in shallow pans.  
Container  
Fill Cap  
Vent Cap  
Grease  
Collection  
Container  
Recommended  
Capacity  
Optional  
Mobile  
Grease  
Collection  
Cart  
Grease Collection container has  
a 5 gallon capacity and holds  
approximately 3 full loads of  
poultry grease.  
It is suggested to change the  
container when material reaches the  
fill line on the bottle or at 4 gallons  
to avoid hot grease overflow.  
Turn the ball valve handle to the  
OFF position.  
The ball valve handle must be in the  
OFF position when changing the  
collection container.  
Note: When grease collection is not in use, turn  
the ball valve handle to the OFF position  
to avoid the possiblity of water siphoning  
into the container.  
Unscrew the container fill cap.  
Using a new container, screw Grease  
Collection Hose Assembly on to  
collection container until snug.  
Turn ball valve handle to the ON  
position.  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 25.  
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cOMBITOUcH® cHEckLIST  
Use this list as a final check of oven installation conformance.  
Damage directly attributed to improper set up, installation, or cleaning can invalidate warranty claims.  
CLEARANCES:  
ARE ALL CLEARANCE  
REQUIREMENTS MET?  
Left: 6" (152mm) RECOMMENDED SERVICE ACCESS OF 18" (457mm).  
20" (508mm) FROM HEAT PRODUCING EQUIPMENT.  
Right: 4" (102mm)  
Back: 4" (102mm) for plumbing  
Top: 20" (508mm) for air movement  
K YES  
K NO  
IF NO, EXPLAIN: _____________________________  
_____________________________________________  
WATER SUPPLY AND DRAINS:  
Verify hook-up to Two (2) separate cold water supply lines with a  
3/4" (19mm) water connection supply line. Verify inlet water pressure  
is at a minimum of 30 PSI (2.8 bar). Maximum water pressure is not to  
exceed 90 PSI (6 bar). Verify drain diameter of 1-1/2" (41mm) with a  
positive descending slope, and with a 2" (51mm) air gap which is free  
of obstructions before connection to the site drain. Verify 1/8" (3,2mm)  
pitch to 10' (305cm) of drain line.  
ARE BOTH WATER SUPPLY LINES  
PROPERLY CONNECTED?  
K YES  
K NO  
IF NO, EXPLAIN:_____________________________  
IS A FILTER SYSTEM INSTALLED  
ON THIS UNIT?  
K YES  
K NO  
STORE HAS SEEN THIS RECOMMENDATION:  
IMPORTANT: Alto-Shaam has listed Water Quality Requirements in  
the installation manual for this equipment. It is the responsibility  
of the end user to have the water connected to this appliance tested  
to ensure these standards are met before putting the oven into use.  
Failure to meet these standards will void the warranty if damage to the  
oven is found to be related to water quality.  
K YES  
K NO  
SIGNATURE OF STORE REPRESENTATIVE:  
_____________________________________________  
VOLTAGE: _____________  
PHASE: _____________  
ELECTRICAL CONNECTIONS:  
LINE VOLTAGE AT TERMINAL BLOCK (TO GROUND):  
Verify electrical power  
requirements for oven.  
¯
LINE 1: ________ LINE 2:________ LINE 3: _______  
BREAKER SIZE: _____________  
LINE VOLTAGE (PHASE TO PHASE): LINE 1 to 2: _______  
LINE 2 to 3: _______  
Verify voltage at terminal block.  
Check all terminals for tightness.  
LINE 3 to 1: _______  
ELECTRICAL SUPPLY LINE SIZE: ________________  
ALL ELECTRICAL TERMINALS TIGHT: K YES  
K NO  
GAS CONNECTIONS (GAS UNITS ONLY) :  
Verify that gas connections are 3/4" NPT pipe or 3/4"  
commercial flexible gas connector. Verify incoming gas pressure  
is at least 5.5" WC for natural gas and 9" WC for propane. Verify  
that gas valve outlet pressure is 3.5" WC for natural gas and  
5.6" WC for propane. Verify that if a commercial flexible gas  
connector is used that it is not run under the oven, but connected  
at the rear of the oven.  
K NATURAL GAS  
GAS CONNECTION:  
K PROPANE  
_________________  
_________________  
_________________  
_________________  
INCOMING GAS PRESSURE:  
GAS OUTLET PRESSURE:  
CONNECTION AT REAR OF OVEN:  
CONTROL BOARD CONNECTIONS & OPERATION:  
ALL BOARD CONNECTIONS TIGHT: K YES  
ALL FUNCTIONS ARE DISPLAYED: K YES  
ALL FUNCTIONS ON CONTROL OPERATE: K YES  
UNIT OPERATES IN ALL MODES: K YES  
K NO  
K NO  
K NO  
K NO  
With the Power ON, press the Set-Up Key to access  
software version, and record.  
SOFTWARE VERSION:  
IF NO, EXPLAIN: _____________________________________________  
RB_____________ DB_____________  
PHYSICAL CONDITION: *REFERENCE INSTALLATION INSTRUCTIONS FOR COMPLETE INFORMATION  
Bottom of oven has been checked for damage due to improper positioning on site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K  
Verify all gaskets, hoses, and carts* are in place and function properly . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K  
If oven includes a cart, verify proper installation of the rack guide on companion warmer or chiller* . . . . . . . . . . . . . . . . . . . . . . K  
Verify the installation of drip pans*, racks, shelves, drain screen, spray hose* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K  
Verify the oven is level and installed on a solid, water resistant floor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K  
SERVICE AGENCY:  
START-UP DATE:  
INSTALLATION NAME:  
SERIAL NO.:  
MODEL NO.:  
TECH SIGNATURE:  
CUSTOMER SIGNATURE:  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 26.  
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INSTALLATION  
ERROR cOdES  
This section is provided for the assistance of qualified technicians only and is not intended for use by  
untrained or unauthorized service personnel. If your Alto-Shaam® unit is not operating properly, check the  
following before calling your Authorized Alto-Shaam Service Agent:  
Check that unit is receiving power. Circuit breaker turned on?  
do not attempt to repair or service the oven beyond this point. Contact alto-shaam for the nearest  
authorized service agent. Repairs made by any other service agents without prior authorization by  
alto-shaam will void the warranty on the unit.  
When the oven malfunctions, an error code will appear in the display.  
PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.  
The icons that begin to flash represent operational modes that are still usable.  
When the oven fault is corrected, the Combitherm will return to normal operation.  
Error  
Error call Out in display  
description of Error  
Possible cause  
code  
E01  
Low Water Boiler  
Low water level in boiler  
— Water supply is shut off.  
— Low water pressure.  
— Generator drain cap missing or loose.  
— Generator drain pump is not sealing.  
— Generator drain pump elbow leaking.  
— Faulty or scaled water level probe.  
— Faulty or plugged dual solenoid valve assembly.  
— Wiring or connection issue.  
— No output to dual solenoid from relay board.  
— Relay board, high voltage is not operating.  
E02  
Control Temperature High  
Relay board surface  
temperature too high  
— Wiring or connection issue.  
— Cooling fan on Relay board assembly is  
not operating.  
— Cooling Fan on display board is not operating.  
— Main Cooling fan is not operating.  
— Cooling Fan on motor drive is not operating.  
— Unit is less than 20” from a heat producing source  
on its left hand side.  
E03  
E04  
E11  
Fan Motor Error  
Fan motor does not work  
— Exhaust hood is not operating properly.  
— Check LED flashes on the Motor Control.  
See Motor control Error code list.  
— Connection Issue on Hall Effect sensor.  
— Fan wheel is not operating.  
— Hall sensor does not detect motor rotation.  
(page 31).  
Fan Motor 2 Error  
Lower fan motor on 20•20  
does not work  
— Exhaust hood is not operating properly.  
— Check LED flashes on the Motor Control.  
See Motor control Error code list.  
(page 31).  
— Connection Issue on Hall Effect sensor.  
— Fan wheel is not operating.  
— Hall sensor does not detect motor rotation.  
Convection Temperature  
High  
Excess oven temperature  
Convection Mode & Combi Mode:  
— Convection Oven contactor(s) stuck closed.  
— N6 Oven Cavity Temperature probe defective.  
— N6 Cavity Probe connection problem.  
— Relay board, high voltage is not operating.  
— Wiring or connection issue.  
Combi Mode Only:  
— Insufficient water supply into oven for  
steam production.  
continued on next page  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 27.  
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INSTALLATION  
ERROR cOdES  
Error  
Error call Out in display  
description of Error  
Possible cause  
code  
E13  
E15  
Boiler Temperature High  
Boiler temperature overheats — Scale build up inside steam generator.  
— Scale build up on water level probe.  
— B4 Probe connection problem.  
— B4 probe faulty.  
Condensor Temperature High Excess condensor  
temperature  
— Untreated water supply line is shut off.  
— Untreated water supply line is connected to  
warm water.  
— B3 probe connection problem.  
— B3 probe is faulty.  
— Single solenoid valve Y2 obstructed or faulty.  
— Wiring or connection problem.  
— Relay board, high voltage is not operating.  
E20  
HACCP Only - B11 Core  
Temperature Probe Single  
Point Fault  
Single point core temperature — Clean Probe Receptacle Pins with sand paper.  
— B11 Single Point Core Temperature probe with  
quick connect, defective.  
probe defect or disconnected.  
— B11 Single Point Core Temperature probe wires  
with quick connect, disconnected.  
— B11 Single Point Core Temperature probe  
receptacle, defective.  
— B11 Single Point Core Temperature probe  
receptacle wires disconnected.  
Error E20 is not shown in display.  
Instead a probe sign with “?” is  
shown as popup window. In case  
the customer cooks in time mode  
during first step and during second  
step switches to probe mode but has  
no probe in place, the error E20 will  
be shown in the error code list and  
HACCP list.  
E21  
E22  
N6 Cavity Probe Fault  
Cavity temperature probe  
defect or disconnected  
— N6 Oven Cavity Temperature probe defective.  
— N6 Oven Cavity Temperature connection problem.  
B10 Core Temperature Probe Multipoint core temperature  
Multipoint Fault  
— B10 Multipoint Core Temperature probe defective.  
— B10 Multipoint Core Temperature probe connection  
problem.  
probe defect or disconnected  
E23  
E24  
E25  
B4 Boiler Probe Fault  
B5 Bypass Probe Fault  
B3 Condensor Probe Fault  
Boiler temperature probe  
defect or disconnected  
— B4 Boiler temperature probe defective.  
— B4 probe wires connection problem.  
Bypass steam temperature  
probe defect or disconnected  
— B5 Bypass steam temperature probe defective.  
— B5 Bypass steam temperature connection problem.  
Condensor water  
temperature probe defect or  
disconnected  
— B3 Condensor temperature probe defective.  
— B3 Condensor probe connection problem.  
E26  
E27  
N8 Boiler Safety  
Temperature Probe Fault  
Steam generator heating  
element protection probe  
defect or disconnected  
— N8 Boiler temperature probe defective.  
— N8 probe connection problem.  
Boiler Element  
Temperature High  
Excess steam generator  
safety probe  
— Scale build up inside steam generator.  
— Scale build up on water level probe.  
— Water level probe connection failure.  
— N8 boiler temperature probe defective.  
— N8 probe connection problem.  
— Steam element contactor(s) stuck closed.  
— Wiring or connection problem.  
continued on next page  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 28.  
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INSTALLATION  
ERROR cOdES  
Error Error call Out in display  
description of Error  
Possible cause  
code  
E34  
E36  
E51  
Steam Generator Drain  
Pump Fault  
Water level in steam  
generator does not drop  
during cleaning program  
— Scale build up inside the steam generator  
drain pump.  
— Scale build up inside the steam generator affecting  
water level probes.  
— Generator drain pump is faulty.  
— Connection issue at drain pump.  
— No output to pump from relay board.  
Steam Temperature High  
Oven cavity temperature is  
too high when operating in  
a steam mode or cleaning  
program  
— Water supply is shut off.  
— Low water pressure.  
— Wiring or connection issue.  
— Water injection pipe obstructed.  
— Water flow control valve plugged or defective.  
— Dual solenoid valve Y-1 obstructed or defective.  
— No output to solenoid valve form relay board.  
No Water In Boiler  
Water inside steam generator  
does not reach low water  
level  
— Water supply is shut off.  
— Low water pressure.  
— Generator drain cap missing or loose.  
— Generator drain pump is not sealing.  
— Generator drain pump elbow leaking.  
— Faulty or scaled water level probe.  
— Faulty or plugged dual solenoid valve assembly.  
— Wiring or connection issue.  
— No output to dual solenoid from relay board.  
E53  
E54  
E55  
Fan Motor High  
Temperature  
Fan motor too hot  
— Exhaust hood is not operating properly.  
— Check LED flashes on the Motor Control.  
See Motor control Error code list. (page 31).  
— Connection Issue on Hall Effect sensor.  
— Fan wheel is not operating.  
— Hall sensor does not detect motor rotation.  
Fan Motor 2 High  
Temperature  
20•20 lower fan motor too hot  
— Exhaust hood is not operating properly.  
— Check LED flashes on the Motor Control.  
See Motor control Error code list. (page 31).  
— Connection Issue on Hall Effect sensor.  
— Fan wheel is not operating.  
— Hall sensor does not detect motor rotation.  
Vent Not Open  
Browning valve does not open — Alignment issue between motor cam and vent  
motor safety switch (micro switch).  
— Fault vent valve (motor).  
— Fault vent valve safety switch (micro switch).  
— Wiring or connection problem.  
continued on next page  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 29.  
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INSTALLATION  
ERROR cOdES  
Error  
Error call Out in display  
description of Error  
Possible cause  
code  
E57  
No Rinse Water  
During rinse no water  
flow is detected through  
solenoid valve  
— Water supply is shut off.  
— Low water pressure.  
— Check wiring to all components mentioned below.  
— Flow switch is dirty or defective.  
— Dual water solenoid valve obstructed or faulty (Y3.)  
— Relay board, high voltage, defective.  
E93  
E94  
Communication Error,  
FROM Display Board  
Communication error  
between display board and  
low voltage relay board  
— Check ribbon cable connections mentioned below.  
— Ribbon cable defective.  
— Relay board, low voltage, connector defective.  
— Display board connector defective.  
Communication Error,  
TO Display Board  
Communication error  
between display board and  
low voltage relay board  
— Check ribbon cable connections mentioned below.  
— Ribbon cable defective.  
— Relay board, low voltage, connector defective.  
— Display board connector defective.  
E98  
E99  
RB is in Cesius and DB is in  
Fahrenheit  
Conflict of unit configuration  
in the setup menu  
— Relay board and Data board do not match, use  
setup menu to change format.  
RB is in Fahrenheit and DB  
is in Cesius  
Conflict of unit configuration  
in the setup menu  
— Relay board and Data board do not match, use  
setup menu to change format.  
E100 DB is not equal to RB  
version. Error generated  
by DB.  
Software update may have  
failed.  
— Check ribbon cable connections.  
— Ribbon cable defective.  
— Relay board, low voltage, connector defective.  
— Display board connector defective.  
— Software may need to be updated again.  
E101 DB is not equal to RB  
version. Error generated  
by RB.  
Software update may have  
failed.  
— Check ribbon cable connections.  
— Ribbon cable defective.  
— Relay board, low voltage, connector defective.  
— Display board connector defective.  
— Software may need to be updated again.  
E102 Ventless Hood Fault – Filters Filter safety switches are not  
— Check filters are installed and properly seated.  
— Check filter switches are not damaged, defective or  
dislodged.  
Not Present  
properly activated.  
E103 Ventless Hood Fault – No  
Pressure safety switch is not  
properly activated.  
— Check power switch is on.  
— Check vent motor is turning in the proper direction.  
— Pressure switch is mis-wired or defective.  
Pressure  
see motor control error chart on next page  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 30.  
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INSTALLATION  
combiTouch MOTOR cONTROL ERROR cOdES  
Type of Error  
Indication  
Release of Error  
Undervoltage  
LED flashing sequence, with 1 flash per period.  
Voltage of intermediate circuit is less than 250V  
Overvoltage  
LED flashing sequence, with 2 flashes per period. Voltage of intermediate circuit exceeds 445V  
Excess  
Temperature  
LED flashing sequence, with 3 flashes per period. Temperature sensor in the power unit is more than 93°C  
Blocked motor, detected by current peak monitoring from  
LED flashing sequence, with 4 flashes per period.  
Overcurrent  
Overcurrent  
Short-circuit  
Power on  
900 rpm rotating field  
LED flashing sequence, with 5 flashes per period. Intermediate circuit current exceeds 4.0A  
Release of interrupt at intermediate circuit current larger  
LED flashing sequence, with 6 flashes per period.  
than 53A  
Effective mains voltage does not correspond to jumper  
LED flashing sequence, with 7 flashes per period.  
setting 115V/230V  
Watchdog  
LED flashing sequence, with 8 flashes per period. Watchdog of the microcontroller released, program crash  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 31.  
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INSTALLATION  
ERROR cOdES  
When the oven malfunctions, an error code will appear in the display.  
PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.  
The icons that begin to flash represent operational modes that are still usable.  
When the oven fault is corrected, the Combitherm will return to normal operation.  
Model  
Mode  
Error  
display Shows  
ES  
ESg  
Steam  
combination  
convection  
Retherm  
code  
ESI  
E01  
E02  
E03  
E04  
E11  
Low Water Boiler  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
To 365°F/185°C  
No  
No  
No  
No  
No  
Control Temp High  
Fan Motor Error  
Yes  
Yes  
Yes  
Yes  
No  
No  
No  
No  
Fan Motor 2 Error  
Convection Temperature High  
BOILER UNITS  
ONLY  
E13  
E15  
E20  
Boiler Temperature High  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
No  
No  
No  
No  
No  
No  
Yes  
To 356°F/180°C  
No  
No  
No  
No  
Condenser Temperature High  
B11 Core Temperature Probe Single Point  
Fault - HACCP only  
E21  
N6 Cavity Probe Fault  
Yes  
Yes  
BOILER UNITS  
ONLY  
No  
No  
No  
E22  
E23  
E24  
E25  
E26  
E27  
E34  
E36  
E51  
E53  
E54  
E55  
B10 Core Temp Probe Fault  
B4 Boiler Probe Fault  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
BY TIME ONLY  
BY TIME ONLY  
BY TIME ONLY  
BY TIME ONLY  
No  
No  
Yes  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
B5 Bypass Probe Fault  
Yes  
Yes  
No  
Yes  
B3 Condenser Probe Fault  
N8 Boiler Safety Temperature Probe Fault  
Boiler Element Temperature High  
Steam Generator Drain Pump Fault  
Steam Temperature High  
No Water in Boiler  
To 356°F/180°C  
No  
Yes  
No  
No  
No  
No  
Yes  
Yes  
No  
No  
Fan Motor High Temperature  
Fan Motor 2 High Temperature  
Vent Not Open  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
(NO BROWNING)  
(NO BROWNING)  
(NO BROWNING)  
(NO BROWNING)  
E57  
E93  
E94  
No Rinse Water  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
Yes  
No  
No  
Yes  
No  
No  
Yes  
No  
No  
Communication Error FROM Display Board Yes  
Communication Error TO Display Board Yes  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 32.  
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ORIgINAL EQUIPMENT LIMITEd WARRANTY  
Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in  
material or workmanship will, at Alto-Shaam’s option, subject to provisions hereinafter stated, be replaced with  
a new or rebuilt part.  
The labor warranty remains in effect one (1) year from installation or fifteen (15) months from the shipping date,  
whichever occurs first. Alto-Shaam will bear normal labor charges performed by an authorized Alto-Shaam service  
agent during standard business hours, and excluding overtime, holiday rates or any additional fees.  
The original parts warranty remains in effect for one (1) year from installation of appliance or fifteen (15) months  
from the shipping date, whichever occurs first.  
THIS WARRANTY DOES NOT APPLY TO:  
1. Replacement of light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.  
2. Equipment damage caused by accident, shipping, improper installation or alteration.  
3. Steam generator or steam generating system damage as a result of inadequate routine maintenance and  
cleaning. Required maintenance and cleaning of steam generating equipment is the responsibility of the  
owner/operator.  
4. Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions including, but not  
limited to, equipment subjected to harsh or inappropriate chemicals including, but not limited to, compounds  
containing chlorine, chlorides or quaternary salts, or equipment with missing or altered serial numbers.  
5. Equipment that uses water must meet Alto-Shaam’s minimum water quality standards as shown below.  
USE OF WATER NOT MEETING ALTO-SHAAM’S MINIMUM WATER QUALITY STANDARDS WILL VOID  
THIS WARRANTY.  
Water quality and required maintenance of steam generating equipment is the responsibility of the  
owner/operator. The installation and use of Alto-Shaam’s CombiGuard™ Water Filtration System is  
highly recommended.  
ALTO-SHAAM COMBITHERM WATER QUALITY MINIMUM STANDARDS  
CONTAMINANT  
INLET WATER REQUIREMENTS (UNTREATED WATER)  
Less than 0.1 ppm (mg\L)  
Less than 3 gpg (52 ppm)  
Less than 30 ppm (mg\L)  
7.0 to 8.5  
Free Chlorine  
Hardness  
Chloride  
pH  
Alkalinity  
Less than 50 ppm (mg\L)  
Less than 12 ppm (mg\L)  
Less than 60 ppm  
Silica  
Total Dissolved Solids (tds)  
6. Damage caused by use of any cleaning agent other than Alto-Shaam’s Combitherm® Oven Cleaner including,  
but not limited to, damage due to chlorine, bleach, quaternary salts, scouring powders or other harmful  
chemicals. Use of Alto-Shaam’s Combitherm Cleaner on Combitherm ovens is highly recommended.  
7. Any losses or damage resulting from malfunction, including loss of product, food product, revenue, or other  
consequential or incidental damages of any kind.  
8. Equipment modified in any manner from original model, substitution of parts other than factory authorized  
parts, removal of any parts including legs, or addition of any parts.  
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
IN NO EVENT SHALL ALTO-SHAAM BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE OR PROFIT, OR LOSS OF  
PRODUCT, OR FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of  
Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.  
Warranty effective November 1, 2012  
COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 33.  
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TRANSPORTATION dAMAgE ANd cLAIMS  
All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the  
carrier, such shipments become the property of the consignee.  
Should damage occur in shipment, it is a matter between the carrier and the consignee.  
In such cases, the carrier is assumed to be responsible for the safe delivery of the  
merchandise, unless negligence can be established on the part of the shipper.  
1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the  
receiving area. Do not wait until after the material is moved to a storage area.  
2. Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all  
merchandise received.  
3. Note all damage to packages directly on the carrier’s delivery receipt.  
4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.  
5. If the driver refuses to allow inspection, write the following on the delivery receipt:  
Driver refuses to allow inspection of containers for visible damage.  
6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written  
confirmation of the time, date, and the person called.  
7. Save any packages and packing material for further inspection by the carrier.  
8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.  
We will continue our policy of assisting our customers in collecting claims which have been properly filed and  
actively pursued. We cannot, however, file any damage claims for you, assume the responsibility of any claims, or  
accept deductions in payment for such claims.  
RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE  
FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER  
IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.  
Model: ___________________________________________________  
Serial Number:_____________________________________________  
Date Installed: _____________________________________________  
Voltage: __________________________________________________  
Purchased From: ___________________________________________  
___________________________________________________  
Alto-Shaam has established  
a twenty-four hour emergency service  
call center to offer immediate customer  
access to a local authorized service agency  
outside of standard business hours. The  
emergency service access is provided  
exclusively for Alto-Shaam equipment  
and is available throughout the United  
States through the use of Alto-Shaam’s  
toll-free number. Emergency service  
access is available seven days a week  
including holidays.  
___________________________________________________  
W164 N9221 Water Street P.O. Box 450 Menomonee Falls , Wisconsin 53052-0450 U.S.A.  
PHONE: 262.251.3800 • 800.558-8744 USA/CANADA  
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY  
www.alto-shaam.com  
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