Altinex Switch UT250 101 User Manual

DESIGNER SOLUTIONS  
MANUAL PART NUMBER: 400-0503-001  
UT250-101  
UNDER TABLE 8x4 VGA+AUDIO  
MATRIX SWITCHER WITH  
SHOW ME + RS-232 AUTO-SWITCHER  
USER’S GUIDE  
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DESIGNER SOLUTIONS  
1.5 FCC NOTICE  
PRECAUTIONS / SAFETY WARNINGS  
1
·
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired  
operation.  
Please read this manual carefully before using your  
UT250-101 and keep it handy for future reference.  
These safety instructions are to ensure the long life  
of your UT250-101 and to prevent fire and shock  
hazards. Please read them carefully and heed all  
warnings.  
1.1 GENERAL  
·
This equipment has been tested and found to  
comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable  
protection against harmful interference when the  
·
Qualified ALTINEX service personnel or its  
authorized representatives must perform all  
service.  
1.2 HANDLING  
equipment is operated in  
a
commercial  
·
Handle the UT250-101 carefully. Dropping or  
jarring can damage the unit.  
environment. This equipment generates, uses,  
and can radiate radio frequency energy and if  
not installed and used in accordance with  
instructions found herein, may cause harmful  
interference to radio communications. Operation  
of this equipment in a residential area is likely to  
cause harmful interference in which case the  
user will be required to correct the interference  
at his own expense.  
·
To prevent fire or shock, do not expose this unit  
to water or moisture. Do not place the  
UT250-101 in direct sunlight, near heaters, or  
heat-radiating appliances, or near any liquid.  
Exposure to direct sunlight, smoke, or steam can  
harm internal components.  
·
·
Never restrict the airflow through the vents.  
·
Any changes or modifications to the unit not  
expressly approved by ALTINEX, Inc. could void  
the user’s authority to operate the equipment.  
Do not pull any cables that are attached to the  
UT250-101.  
·
·
Do not place heavy objects on top of the  
UT250-101.  
If the UT250-101 is not used for an extended  
period, disconnect the adapter from the wall to  
avoid fire, shock, and loss of power.  
1.4 CLEANING  
·
·
Unplug the UT250-101 adapter before cleaning.  
Clean only with a dry cloth. Never use strong  
detergents or solvents such as alcohol or  
thinner. Do not use a wet cloth or water to clean  
the unit.  
400-0503-001  
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DESIGNER SOLUTIONS  
In addition to standard video and audio outputs, the  
UT250-101 also has a 4TP (4 Twisted Pair) output  
for each video output. These 4TP outputs can be  
used with a compatible Twisted Pair receiver, like  
the TP115-111, to transmit the video and audio  
signals over long distances to remote projectors or  
other multimedia presentation systems.  
ABOUT YOUR UT250-101  
2
UT250-101  
Under Table 8x4 VGA+Audio Matrix  
Switcher with “Show Me” Keys+RS-232  
Auto-Switcher  
The latest generation of Twisted Pair devices uses  
an innovative, patented technology* developed by  
ALTINEX. The new signal processing technology  
allows transmitting and receiving fully equalized  
computer video signals, stereo, and audio signals  
over long distances.  
The UT250-101 is an 8x4 Video+Audio Matrix  
Switcher designed to be mounted under a table as  
part of an integrated audiovisual system. The  
UT250-101 provides great flexibility for routing  
multimedia signals from a single, convenient  
location. Under Table solutions are ideal for  
situations where it is too expensive or impractical to  
install equipment directly into the furniture.  
The UT250-101 accepts 8 computer/YPbPr video  
inputs and 8 stereo inputs. The audio inputs accept  
both left and right audio, and then combine them to  
create a mono signal. The 4 video outputs function  
as 2 independent dual outputs where any input can  
be routed to 2 or all 4 of the video outputs. Each of  
the 4 outputs can be switched independently using  
RS-232 control. The audio output follows the last  
switched input and delivers a balanced mono  
output on both the left and right channels.  
* US Patent 7,065,190  
Input-to-output switching can be made from one or  
all of the following methods: RS-232, contact  
closures, auto-switching. RS-232 control is  
accomplished from a computer or controller using  
the RS-232 bus. Contact closures with LEDs  
(“Show Me” keys) allow manual switching through  
the Output Select Control inputs on the front of the  
unit. These controls are designed for use with  
momentary switches having built-in LEDs. Any  
input can be switched to either, or both, of the dual  
outputs and the LEDs show which connections are  
active. The UT250-101 can also be configured for  
auto-switching. In Auto-Switch mode, the  
UT250-101 automatically switches to the lowest  
number input with an active video signal applied.  
Any selections made by a user from the Output  
Select Control input override the Auto-Switch  
feature.  
400-0503-001  
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DESIGNER SOLUTIONS  
TECHNICAL SPECIFICATIONS  
3
Specifications are subject to change.  
See www.altinex.com for up-to-date information.  
VGA:  
XGA:  
640x480@60Hz  
900 ft (274 m)  
FEATURES/  
UT250-101  
Recommended Max.  
Cable Lengths for  
ALTINEX cable  
Note: Measurements  
made using ALTINEX  
low-skew cable,  
DESCRIPTION  
1024x768@60Hz  
700 ft (213 m)  
Input Connectors  
SXGA: 1280x1024@60Hz  
650 ft (198 m)  
Computer Video  
15-pin HD female (8)  
3.5 mm female (8)  
CB3150PV.  
UXGA: 1600x1200@60Hz  
600 ft (183 m)  
Stereo Audio (mono out)  
2-pin terminal block (1)  
and 2.5 mm jack (1)  
VGA:  
640x480@60Hz  
450 ft (137 m)  
Power (use one only)  
Recommended Max.  
Cable Lengths for  
GENERIC cable  
Note: Measurements  
made using medium  
GENERIC unshielded  
twisted pair cable.  
Output Connectors  
Computer Video  
Mono Audio  
XGA:  
1024x768@60Hz  
350 ft (107 m)  
15-pin HD female (4)  
5-pin terminal block (1)  
RJ-45 female (4)  
SXGA: 1280x1024@60Hz  
325 ft (99 m)  
UXGA: 1600x1200@60Hz  
300 ft (91 m)  
Twisted Pair  
Video + Audio  
TP Receivers  
TP115-111, MT115-111  
Control Connectors  
RS-232  
Accessories Included  
Power Adapter  
5-pin terminal block (1)  
5-pin terminal block (8)  
+12 VDC, 3.0 A  
Output Select  
Compatibility  
Signal Types  
115 VAC Power Cord  
(PC5301US)  
Supply : NEMA 5-15P  
Equip. : IEC60320-C13  
RS-232 Cable  
Bottom Cover  
DB9 F to terminal block  
Cable support  
RGBHV, RGBS, RGsB  
Video Signal  
Resolutions  
VGA through UXGA  
480p through 1080p  
- mounting screws  
- cable ties  
- cable clamps  
Miscellaneous  
Hardware  
Continued...  
- term. block connectors  
Table 1. UT250-101 General  
400-0503-001  
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DESIGNER SOLUTIONS  
ELECTRICAL  
UT250-101  
MECHANICAL  
UT250-101  
0.5 in (13 mm)  
None  
Video Input Signal  
Video Signal  
Minimum Table Thickness  
Maximum Table Thickness  
Length  
1.2 Vp-p max  
75 ohms  
Video Impedance  
SYNC Signal  
9.9 in (251 mm)  
8.1 in (206 mm)  
1.3 in (33 mm)  
6.1 in (154 mm)  
Aluminum  
TTL (+/-)  
Width  
SYNC Impedance  
Audio Input Signal  
Impedance  
10 kohms  
Height (body)  
10 kohms  
Height (with cable support)  
Material  
Level  
1.0 Vp-p max  
Output Select (I/O)  
In = Momentary Switch  
Out = LED  
Finish  
Silver  
to GND  
Net Weight  
2.8 lb (1.27 kg)  
3.3 lb (1.50 kg)  
10°C-35°C  
Internal Driver  
Video Output Signal  
Video Gain  
Shipping Weight  
T° Operating  
0dB +/- 0.5 dB  
75 ohms  
Video Impedance  
SYNC Signal  
T° Maximum  
50°C  
TTL (+/-)  
Humidity  
90% non-condensing  
SYNC Impedance  
Audio Output Signal  
Impedance  
22 ohms  
Table 2. UT250-101 Mechanical  
50 ohms  
Audio Gain  
0dB +/- 0.5 dB  
Twisted Pair Output  
Video/Sync/Audio  
Signals  
CAT-5/6 Twisted Pair (UTP)  
ALTINEX Standard  
Power Consumption  
External Adapter: 12 VDC  
Table 3. UT250-101 Electrical  
1.66 A (20 W)  
400-0503-001  
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DESIGNER SOLUTIONS  
PRODUCT DESCRIPTION  
4
OUTPUT SELECT CONTROLS  
5-PIN TERMINAL BLOCK (8)  
AUDIO OUT  
5-PIN TERMINAL BLOCK (1)  
AUDIO IN  
3.5 mm F (8)  
VIDEO IN  
15-PIN HD F (8)  
CABLE SUPPORT  
MOUNTING PINS (4)  
VIDEO OUT  
15-PIN HD F (4)  
DC POWER  
2-PIN TB or DC JACK  
TWISTED PAIR OUT  
RJ-45 HD F (4)  
RS-232  
5-PIN TB (1)  
400-0503-001  
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DESIGNER SOLUTIONS  
APPLICATION DIAGRAMS  
DIAGRAM 1: TYPICAL SETUP  
5
400-0503-001  
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DESIGNER SOLUTIONS  
DIAGRAM 2: INTERNAL VIEW  
400-0503-001  
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DESIGNER SOLUTIONS  
DIAGRAM 3: DIMENSIONS  
9.9"  
[251 mm]  
8.1"  
[206 mm]  
1.2"  
3.8"  
3.8"  
[29 mm]  
[97 mm]  
[97 mm]  
400-0503-001  
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DESIGNER SOLUTIONS  
DIAGRAM 4: CABLE SUPPORT  
TABLETOP  
1.3"  
[33 mm]  
6.1"  
[154 mm]  
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DESIGNER SOLUTIONS  
DIAGRAM 5: INSTALLATION  
TABLETOP  
MOUNT TO UT250-101 TO  
1
THE UNDERSIDE OF THE  
TABLE USING THE 6  
SCREWS PROVIDED  
CABLE  
SUPPORT  
MOUNTING  
PINS  
TABLETOP  
SPRING OPEN THE CABLE  
SUPPORT TO ALLOW THE  
MOUNTING HOLES TO GO  
OVER THE CABLE SUPPORT  
PINS  
2
TABLETOP  
WHEN THE CABLE SUPPORT  
MOUNTING HOLES ARE  
ALIGNED OVER THE  
MOUNTING PINS ALLOW THE  
SUPPORT TO SPRING BACK  
3
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DESIGNER SOLUTIONS  
DIAGRAM 6: OUTPUT SELECT WIRING  
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DESIGNER SOLUTIONS  
INSTALLING YOUR UT250-101  
6
OPERATION  
7
Step 1. Decide how the UT250-101 will be  
controlled: using contact closures on the  
Output Select Controls, through computer  
control using the RS-232 input, using  
auto-switching, or all 3 methods.  
7.1 MANUAL CONTROL  
7.1.1 OUTPUT SELECT CONTROLS  
The Output Select Control inputs on the front of  
the UT250-101 allow 8 users direct control of  
video switching. In this method, each user  
typically has a control panel with 2 illuminated  
switches along with video and audio inputs.  
If using the Output Select Controls, see  
Diagram 6 for wiring information.  
Step 2. Locate the best position for the  
UT250-101, but do NOT mount it to the  
surface until all the cables are prepared.  
(See Diagram  
information.)  
6
for details and wiring  
When a user presses a control switch, the video  
and audio from that control panel are displayed  
at the output of the UT250-101. Each switch  
connects its corresponding input to 2 outputs,  
either 1A/1B, or 2A/2B. Once the connection is  
made, the LED for that switch turns on. If the  
switch’s LED is on and the switch is pressed,  
the output is disabled and the LED turns off. The  
audio output follows the last video input  
selected.  
Step 3. Prepare the mating cables using  
high-quality cables for best results and  
durability. Make sure the cables are long  
enough to allow for a service-loop and so  
the cables can be neatly routed beneath  
the table to their destinations.  
Step 4. Secure the unit under the table using the  
screws provided with the unit.  
Step 5. Make all necessary connections to the  
UT250-101.  
7.1.2 AUTO-SWITCH MODE  
In  
Auto-Switch  
mode,  
the  
UT250-101  
Step 6. When making connections to the terminal  
blocks (audio out, control, RS-232, etc.),  
use 24-28 AWG stranded wire for best  
results. Also, use multi-conductor cable  
where possible. For example, a standard  
4-conductor cable works well for the  
RS-232 connection.  
automatically switches to the lowest input  
number with an active signal applied. For  
example, if there is a signal on Input 4 and a  
new signal is applied to Input 2, the outputs  
defined with the Auto-Switch command will  
switch to Input 2.  
The Output Select Control inputs override  
Auto-Switch mode. When a user selects an  
input using an external switch, the UT250-101  
automatically switches to the selected input.  
Step 7. Use the cable clamps provided to secure  
the cables to the bottom of the table/desk.  
Do NOT bend the cables too sharply  
Step 8. Attach the cable support to the  
UT250-101 as shown in Diagram 5. This  
will help alleviate the strain of the cables  
pulling from the connectors and protect  
the cables from being accidentally pulled  
free or damaged.  
In Auto-Switch mode, Input 8 is designed for use  
as a logo input that displays when the system is  
not in use. If Auto-Switch mode is enabled then  
overridden by the Output Select Control inputs,  
when all active inputs are removed from  
Inputs 1-7,  
the  
UT250-101  
automatically  
Step 9. After power is applied to the UT250-101,  
switches to Input 8.  
the unit is operational.  
Auto-Switch mode must be set using the  
RS-232 input. See the AUTO commands in the  
following section for details.  
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DESIGNER SOLUTIONS  
7.2 RS-232 CONTROL  
The UT250-101  
remote-control capabilities accessible through  
standard RS-232 communication. Control may be  
accomplished through a computer, control system,  
or any device capable of RS-232 communication.  
7.3 DESCRIPTION OF COMMANDS  
has  
many  
advanced  
Each command consists of a function name and  
an optional unit ID. Unit IDs are required if 2 or  
more UT250-101s are to be controlled  
individually over the same RS-232 bus. The unit  
ID can be changed using the [SID] and [RSI]  
commands that are described later.  
7.2.1 RS-232 INTERFACE  
Example: [ONU2]  
The control commands for the UT250-101, are  
in a simple ASCII character format.  
ON  
U2  
= Function  
= Unit ID (only U2 executes ON)  
1. Square brackets “[ ]” are part of the  
command.  
Unit ID “U0” does not need to be included at the  
end of a command string.  
2. Use uppercase letters for all commands.  
3. Spaces are not legal characters.  
Example:  
[ON]:  
Executed by U0  
Executed by U0  
Commands instruct the UT250-101 to perform  
specific actions or request information. Some  
commands do both simultaneously. A command  
that instructs the UT250-101 only to perform an  
action will generate feedback of “[ ]”. The open  
bracket immediately followed by a closed  
bracket indicates the card received a valid  
[ONU0]:  
NOTE: Examples in this manual assume  
the unit ID is U0 and do NOT  
include the unit ID. If needed, the  
unit ID for any unit can be specified  
at the end of the command string as  
shown above.  
command.  
If the command requested  
information, the feedback generated by the  
UT250-101 is the acknowledgement of having  
received a valid command. Invalid commands  
generate feedback that includes “ERR” plus an  
error code.  
1. [STATUS]  
This command displays the status of the unit.  
Command Format: [STATUS]  
Example:  
Example: [ERR001]  
Error number  
Send the command [STATUS] to receive  
feedback similar to the following:  
Commands ending in “S” will be saved into  
memory. Commands not ending in “S” will still  
be executed, but will not be restored when the  
system is reset or powered off, then on.  
Note: Preset connections are  
displayed as already executed, but  
do not take effect until after the  
[SW] switch command is executed.  
OUT 1A - IN 1 ON  
OUT 1B - IN 1 ON  
OUT 2A - IN 1 ON  
OUT 2B - IN 1 ON  
AUDIO OUT - IN 1 ON  
AUTO_SWITCH - OFF  
If there is no card in slot 4, sending the [C4]  
command will not return any feedback.  
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DESIGNER SOLUTIONS  
2. [CLR]  
This command resets the UT250-101 to the last  
5. [ON]  
This command turns on all outputs.  
Command Format: [ON]  
Example:  
saved configuration.  
Command Format: [CLR]  
Example:  
Send [ON] to the UT250-101 and all 4 outputs  
Clear the UT250-101 by sending [CLR]. Any  
commands that were sent to the UT250-101  
using the [...S] option will be recalled using this  
command.  
(1A, 1B, 2A, and 2B) will be enabled.  
6. [OFFmX]  
This command turns off one or more outputs.  
Command Format: [OFFmX]  
m = Output No. (m = 1 or 2)  
3. [VER]  
This command displays the model number,  
firmware version, and unit ID.  
X
= Channel No. (X = A, B, or blank for both)  
Command Format: [VER]  
Example:  
Example:  
Turn off Output 1A by sending [OFF1A]. Outputs  
1B, 2A, and 2B are unaffected.  
Send the command [VER], and the UT250-101  
will return feedback similar to the following:  
Turn off Outputs 2A and 2B by sending [OFF2].  
Outputs 1A and 1B are unaffected.  
[UT250-101 690-0268-001 U0]  
7. [OFF]  
UT250-101  
= the model number  
This command turns off all outputs.  
Command Format: [OFF]  
Example:  
690-0268-001 = the firmware version  
U0  
= the unit ID  
4. [ONmX]  
Send [OFF] to the UT250-101 and all 4 outputs  
(1A, 1B, 2A, and 2B) will be disabled.  
This command turns on one or more outputs.  
Command Format: [ONmX]  
8. [InOmX]  
m = Output No. (m = 1 or 2)  
This command connects one input to one  
output.  
X
= Channel No. (X = A, B, or blank for both)  
Example:  
Command Format: [InOmX]  
Turn on Output 1A by sending [ON1A] to the  
UT250-101. Outputs 1B, 2A, and 2B are  
unaffected.  
n
= Input No. (m = # from 1 to 8)  
m = Output No. (m = 1 or 2)  
= Channel No. (X = A, B, or blank for both)  
X
Turn on Outputs 2A and 2B by sending [ON2] to  
the UT250-101. Outputs 1A and 1B are  
unaffected.  
Example:  
Connect Input 7 to Outputs 1A and 1B and then  
Input 6 to Output 2A by sending the commands  
[I7O1] and [I6O2A]. The first command connects  
Input 7 to both channels of Output 1. The  
second command connects Input 6 to Output 2  
Channel A only.  
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DESIGNER SOLUTIONS  
9. [InO*]  
This command connects one input to all outputs.  
Command Format: [InO*]  
= Input No. (m = # from 1 to 8)  
Example:  
Send the command [AUTO*] to the UT250-101.  
If a video input signal is connected to any of the  
inputs, that signal will be connected to all the  
outputs. A valid video signal on Input 1 takes  
precedence over Input 2, Input 2 over Input 3,  
and so on.  
n
Example:  
Connect Input 1 to all outputs by sending [I1O*].  
Input 1 is then connected to Outputs 1A, 1B, 2A,  
and 2B.  
13. [AUTO0]  
This command disables auto-switching.  
Example:  
10. […P]  
This command sets the path for switching the  
outputs, but it is not active until the switch  
command, [SW], is executed. Switching  
commands ending in "P" are not executed  
immediately. The path for outputs on multiple  
units or the same unit can be preloaded.  
Disable auto-switching mode by sending the  
command [AUTO0].  
14. [AUTO1]  
This command enables auto-switching to  
Output 1.  
The  
UT250-101  
automatically  
connects the lowest numbered input with an  
active video signal to Outputs 1A and 1B.  
Outputs 2A and 2B remain unchanged.  
Auto-switching is automatically disabled when  
an input is received on the Output Select Control  
inputs.  
Example:  
See the example for the [SW] command that  
follows.  
11. [SW]  
This command immediately connects inputs and  
outputs previously set with the PATH command.  
The command switches all paths set on one or  
more units on the RS-232 bus.  
Example:  
Send the command [AUTO1] to the UT250-101.  
If a video input signal is connected to any of the  
inputs, that signal will be connected to Outputs  
1A and 1B only. A valid video signal on Input 1  
takes precedence over Input 2, Input 2 over  
Input 3, and so on.  
Example:  
[I1O1AP] Nothing is physically switched.  
[I2O1BP] Nothing is physically switched.  
15. [AUTO2]  
[SW]  
Inputs 1 & 2 are switched  
simultaneously.  
This command enables auto-switching to  
Output 2.  
The  
UT250-101  
automatically  
12. [AUTO*]  
connects the lowest numbered input with an  
active video signal Outputs: 2A and 2B. Outputs  
1A and 1B remain unchanged. Auto-switching is  
automatically disabled when an input is received  
on the Output Select Control inputs.  
This command enables auto-switching to all  
outputs. The UT250-101 automatically connects  
the lowest numbered input with an active video  
signal to all outputs: 1A, 1B, 2A, and 2B.  
Auto-switching is automatically disabled when  
an input is received on the Output Select Control  
inputs.  
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DESIGNER SOLUTIONS  
Example:  
UT250-101  
VR690-0268-001  
MA1111  
= Model number  
Send the command [AUTO2] to the UT250-101.  
If a video input signal is connected to any of the  
inputs, that signal will be connected to Outputs  
2A and 2B only. A valid video signal on Input 1  
takes precedence over Input 2, Input 2 over  
Input 3, and so on.  
= Firmware version  
= Matrix connections  
= Output ON/OFF status  
ON1111  
The I/O connections are read left to right  
representing the four outputs (1A, 1B, 2A, 2B)  
and the input to which each is connected. The  
first digit shows the input number to which  
Output 1A is connected. The second digit is for  
Output 1B, and so on.  
16. [HELP]  
This command displays information available for  
the UT250-101 interface commands.  
Command Format: [HELP]  
Example:  
The ON/OFF status line is also read from left to  
right as Outputs 1A, 1B, 2A, and 2B. A "1"  
indicates the output is on and a "0" indicates the  
output is off.  
In order to display the RS-232 commands  
available for the UT250-101, send the command  
[HELP]. The commands along with a brief  
description will be displayed.  
18. [STA1]  
This command enables automatic feedback.  
17. [?]  
The  
auto-feedback  
UT250-101. The default is STA0, off.  
Command Format: [STA1]  
Example 1:  
command  
affects all  
capability, not  
units  
just  
with  
the  
This command displays general information  
about a unit and its status.  
Command Format: [?]  
Example:  
Command = [OFF]  
Send the command [?] to receive feedback  
status similar to the following.  
Feedback = (ON0000U0)  
ON = Output ON/OFF status  
[(UT250-101U0)(VR690-0268-001U0)  
(MA1111U0) (ON1111U0)]  
0000 = Out 1-4 = OFF  
U0 = Unit ID is U0  
The feedback is broken down as follows:  
(UT250-101U0)  
Example 2:  
Command = [ON1A]  
(VR690-0268-001U0)  
(MA1111U0)  
Feedback = (ON1000U0)  
ON = Output ON/OFF status  
(ON1111U0)  
1000 = Out 1=ON, 2-4=OFF  
U0 = Unit ID is U0  
All status feedback is enclosed in brackets, “[ ]“.  
Each data field within the status is enclosed in  
parentheses. The first two characters identify  
the status type. The last two characters are the  
unit’s ID.  
19. [STA0]  
This command disables automatic feedback.  
The  
auto-feedback  
command  
affects all  
capability, not  
units  
just  
with  
the  
UT250-101. The default is STA0, OFF.  
Command Format: [STA0]  
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DESIGNER SOLUTIONS  
20. [...S]  
This command saves the configuration  
22. [SIDn]  
This command sets the UT250-101 to a new  
unit ID. When assigning multiple IDs to several  
units, connect only one unit at a time to the  
RS-232 bus.  
command being sent in memory. Send the  
command [I1O*S] to switch IN 1 to all outputs  
and save the setting. After power-up or [CLR],  
IN 1 will be connected to all outputs.  
Command Format: [SIDn]  
21. [AFB]  
n
= Unit ID (n = # from 1 to 9)  
This command enables/disables the command  
acknowledgement feedback, “[ ]”, from the  
UT250-101. This setting is automatically saved  
to memory and can only be changed by sending  
the [AFB] command a second time. Use this  
command when sending a large number of  
commands with no delays, or when repeatedly  
sending commands with no delays.  
Example:  
There are two UT250-101 units on the RS-232  
bus, but they need to be controlled individually.  
Connect only the first unit to the bus and then  
send [SID1]. This unit is now U1. Disconnect the  
first unit and connect the second unit. Now send  
[SID2] to the second unit. The second unit is  
now U2.  
Command Format: [AFBm]  
m = 1 for ON, 0 for OFF  
Example:  
23. [RSI]  
This command resets the unit ID to U0.  
Command Format: [RSI]  
Example:  
Send 16 commands to the UT250-101 to  
initialize the card. The required commands are  
as follows:  
Send the command [RSI] to reset unit ID U1  
assigned above back to U0.  
[I1O1A],  
[I2O1B],  
etc.  
Send the [AFB] command first, and then the  
switching commands.  
[AFB0],  
[I1O1A],  
[I2O1B],  
etc.  
[AFB1]  
In the above example, the brackets, “[ ]”, will not  
be displayed after each command is executed.  
400-0503-001  
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DESIGNER SOLUTIONS  
7.4. SUMMARY OF COMMANDS  
TROUBLESHOOTING GUIDE  
8
1) [STATUS] Display card status  
We have carefully tested and found no problems in  
the supplied UT250-101; however, we would like to  
offer suggestions for the following:  
2) [CLR]  
3) [VER]  
4) [ONmX]  
5) [ON]  
Reset card to defaults  
Display firmware version  
Turn ON single output  
Turn ON all outputs  
8.1 POWER LEDS ARE OFF  
Cause 1: The unit is not plugged in.  
Solution: Make sure the power adapter is  
plugged into a working AC outlet  
and that the adapter’s DC end is  
plugged all the way into the  
UT250-101. If both LEDs are still not  
ON, see Cause 2.  
6) [OFFmX]  
7) [OFF]  
8) [InOmX]  
9) [InO*]  
10) [...P]  
Turn OFF single output  
Turn OFF all outputs  
Connect to one output  
Connect to all outputs  
Sets the path, [SW] preload  
Switch preloaded outputs  
Auto-switch: ON, all outputs  
Auto-switch: OFF  
Cause 2: The unit has a problem.  
Solution: If one power LED is on, but the other  
is not then the UT250-101 may have  
a problem. Please call ALTINEX at  
(714) 990-2300.  
11) [SW]  
12) [AUTO*]  
13) [AUTO0]  
14) [AUTO1]  
15) [AUTO2]  
16) [HELP]  
17) [?]  
8.2 NO DISPLAY  
Auto-switch: ON, Out #1  
Auto-switch: ON, Out #2  
Display available commands  
Display system information  
Auto-feedback on  
Cause 1: The source has a problem.  
Solution: Check the source and make sure  
that there is a signal present and all  
source connections are correct. If  
the source is working and there is  
still no display, see Cause 2.  
18) [STA1]  
19) [STA0]  
20) [...S]  
Auto-feedback off  
Cause 2: The output is not selected.  
Save current setting  
Solution: Verify the connection status of the  
UT250-101. (See RS-232 accessible  
commands in Section 7.) If no  
display is present, see Cause 3.  
21) [AFB]  
22) [SIDn]  
23) [RSI]  
Enable/disable “[ ]”  
Set all Card IDs  
Reset Card IDs to defaults  
Cause 3: Cable connections are incorrect.  
Solution: Make sure that cables are properly  
connected. Also, make sure that the  
continuity and wiring are good. If  
there is still no display present, see  
Cause 4.  
Cause 4: The display has a problem.  
Solution: Make sure the display is powered  
and turned on. If there is still no  
display, please call ALTINEX at  
(714) 990-2300.  
400-0503-001  
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DESIGNER SOLUTIONS  
8.3 NO RESPONSE  
Cause 2: The wrong output is selected.  
Cause 1: The unit is not recognized.  
Solution: Check the status of the unit using  
the RS-232 commands in section 7.  
Verify the correct input-to-output  
connection is selected and enabled.  
If no sound is present, see Cause 3.  
Solution: Reset the unit by turning the system  
power off and then on again. Send  
the [STATUS] command to see if  
there is communication with the unit.  
If there is no feedback, see Cause 2.  
Cause 3: Cable connections are incorrect.  
Cause 2: Unit is disconnected from RS-232.  
Solution: Make sure that cables are  
connected properly. Also, make sure  
that the continuity and wiring are  
good. If there is still no sound  
present, see Cause 4.  
Solution: Check the RS-232 connection to the  
unit. Make sure the terminal block  
connector is pushed all the way in  
and that all the wires are connected.  
If the unit is still not recognized, see  
Cause 3.  
Cause 4: Destination amplifier has  
problem.  
a
Cause 3: Communication settings are bad.  
Solution 1: Make sure that the destination  
amplifier is powered. If there is still  
no sound, see Solution 2  
Solution 1: Verify the communication software  
settings. The UT250-101 default  
settings are as follows:  
Solution 2: Set the volume of the destination  
amplifier to a reasonable level. If  
there is still no sound, see  
Solution 3.  
Baud Rate .. 9600 Flow......... None  
Data Bits..... 8  
Stop Bits..... 1  
Parity....... None  
Solution 3: If the video output is working and  
only the audio is missing, there may  
be a problem with the UT250-101,  
call ALTINEX at (714) 990-2300.  
Solution 2: Verify the correct port is selected in  
the communications software:  
COM1, COM2, etc. If there is still a  
problem, please call ALTINEX at  
(714) 990-2300.  
8.5 NO TWISTED PAIR OUTPUT  
Cause 1: The output is not selected.  
8.4 NO SOUND/SOUND TOO LOW  
Solution: The TP output is the same as the  
VGA output. Verify the connection  
status of the UT250-101. (See  
RS-232 accessible commands in  
Section 7.) If no display is present at  
the TP receiver, see Cause 2.  
Cause 1: The source has a problem.  
Solution: Check the source and make sure  
that it is working at an appropriate  
volume level and all source  
connections are correct. If the  
source is working and there is still  
no sound, see Cause 2.  
Cause 2: No input signal applied.  
Solution: Make sure that the selected input  
has a valid image applied. Connect  
a local monitor to the VGA output of  
the UT250-101 that corresponds to  
the TP output. If an image is  
present, there may be a problem  
with the UT250-101. Call ALTINEX  
at (714) 990-2300.  
400-0503-001  
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DESIGNER SOLUTIONS  
ALTINEX POLICIES  
9
9.1 LIMITED WARRANTY/RETURN POLICIES  
Please see the ALTINEX website at  
www.altinex.com for details on warranty and  
return policies.  
9.2 CONTACT INFORMATION  
ALTINEX, Inc.  
592 Apollo Street  
Brea, CA 92821 USA  
TEL: 714 990-2300  
TOLL FREE: 1-800-ALTINEX  
400-0503-001  
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