Altinex Switch MX2414RM User Manual

SWITCHERS  
MANUAL PART NUMBER: 400-0020-003  
PRODUCT REVISION: 0  
MX2416RM/MX2414RM  
6/(4) - IN, 1 - OUT  
VGA/MAC SWITCHER  
USER’S GUIDE  
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SWITCHERS  
accessories like rack mount shelf DA1298RM or  
rack mount ears DA1299RM and cables for  
optimum setup.  
PRECAUTIONS / SAFETY WARNINGS  
1
Please read this manual carefully before using your  
MX4216RM Switcher. Keep this manual handy for  
future reference. These safety instructions are to  
ensure the long life of your MX2416RM and to  
prevent fire and shock hazard. Please read them  
carefully and heed all warnings.  
·
To turn off the main power, be sure to remove  
the cord from the power outlet. The power outlet  
socket should be installed as near to the  
equipment as possible, and should be easily  
accessible.  
1.1 GENERAL  
·
·
Do not pull the power cord or any cable that is  
attached to the MX2416RM Switcher.  
·
Unauthorized personnel shall not open the unit  
since there are high-voltage components inside.  
If the MX2416RM Switcher is not to be used for  
an extended period of time, disconnect the  
power cord from the power outlet.  
·
Qualified Altinex service personnel, or their  
authorized representatives must perform all  
service.  
1.4 CLEANING  
1.2 SAFETY GUIDELINES FOR THE RACK-  
MOUNTING OF THE MX2416RM  
·
Unplug the MX2416RM power cord before  
cleaning. Clean surfaces with a dry cloth. Never  
use strong detergents or solvents such as  
alcohol or thinner. Do not use a wet cloth or  
water to clean the unit.  
·
·
·
Maximum operating ambient temperature is 35  
(degrees C).  
Never restrict the airflow through the device’s  
fan or vents.  
1.5 FCC / CE NOTICE  
When installing equipment into a rack, distribute  
the units evenly. Otherwise, hazardous  
conditions may be created by an uneven weight  
distribution.  
·
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) this device must  
accept any interference received, including that  
may cause undesired operation.  
·
·
Connect the unit to a properly rated supply  
circuit.  
·
This equipment has been tested and found to  
comply with the limits for a Class A digital  
device, pursuant part 15 of the FCC Rules.  
These limits are designed to provide reasonable  
protection against harmful interference when the  
Reliable Earthing (Grounding) of Rack-Mounted  
Equipment should be maintained.  
1.3 INSTALLATION  
·
For best results, place the MX2416RM Switcher  
on a flat, level surface in a dry area away from  
dust and moisture.  
equipment is operated in  
a
commercial  
environment. This equipment generates, uses,  
and can radiate radio frequency energy and, if  
not installed and used in accordance with the  
instruction manual, may cause harmful  
interference to radio communications. Operation  
of this equipment in a residential area is likely to  
cause harmful interference in which case the  
user will be required to correct the interference  
at his own expense.  
·
To prevent fire or shock, do not expose this unit  
to rain or moisture. Do not place the MX2416RM  
Switcher in direct sunlight, near heaters or heat  
radiating appliances, or near any liquid.  
Exposure to direct sunlight, smoke or steam can  
harm internal components.  
·
·
Handle the MX2416RM Switcher carefully.  
Dropping or jarring can damage internal  
components.  
·
Any changes or modifications to the unit not  
expressly approved by Altinex, Inc. could void  
the user’s authority to operate the equipment.  
Do not place heavy objects on top of the  
MX2416RM. If the MX2416RM is to a table or  
wall, use only an Altinex made mounting  
2
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SWITCHERS  
ABOUT YOUR SWITCHER  
2
TECHNICAL SPECIFICATIONS  
3
The MX2416RM is a 6-in 1-out relay switcher  
designed to allow the non-simultaneous connection  
of up to six PC or six MAC computer video sources  
to a single monitor or projector. The MX2416RM is  
controllable using its built-in front panel, through  
RS-232, or through contact closures. Contact  
closure control requires the use of an optional  
adapter, part # RC5204CC.  
FEATURES/  
DESCRIPTION  
GENERAL  
Inputs  
VGA Input Connector  
MAC Input Connector  
Outputs  
VGA Output Connectors  
MAC Output Connectors  
Compatibility  
MX2416RM/ MX2414RM  
6/(4 for MX2414RM)  
Six 15-pin HD Female  
Six 15-pin D Female  
1
15-pin HD Female  
15-pin D Female  
The MX2416RM offers both 15-pin HD type  
connectors and 15-pin D type connectors. If used  
to switch VGA (VGA/SVGA/XGA) video signals, the  
15-pin HD connectors should be used; if used to  
switch MAC type video signals, the 15-pin D  
connectors should be used.  
VGA/SVGA/XGA/UXGA/  
MAC, RGBHV, RGBS,  
RGsB, Component Video (Y,  
R-Y, B-Y), S-Video (Y/C),  
Composite Video,  
Table 1. MX2416RM/MX2414RM General  
The MX2416RM uses relays internally and  
therefore may be used to switch other signal types  
as well, including RGBHV, RGBS, RGsB,  
Component Video (Y, R-Y, B-Y), S-Video (Y/C),  
Composite Video, Audio, and even RS-232,  
assuming the appropriate adapter cable is used.  
MECHANICAL  
MX2416RM /MX2414RM  
Material  
Finish  
Top Panel  
0.1” Al  
Gray  
Lexan  
Height (inches)  
Width (inches)  
Depth (inches)  
Weight (pounds)  
Ship Weight (pounds)  
T° Operating  
T° Maximum  
Humidity  
3.38in (86mm)  
8.50in (216mm)  
4.38in (111mm)  
3.0lbs (1.36kg)  
4.0lbs (1.82kg)  
10°C-35°C  
Since the MX2416RM uses relays internally, it can  
also be used bi-directionally – a signal can be  
routed “backwards” through the switcher to allow a  
single source to be connected to as many as six  
displays.  
50°C  
The MX2416RM offers a 9-pin control port, which  
provides a means of interconnection for RS-232  
and contact closure control as well as other special  
features. For instance, when multiple MX2416RM  
units are looped together to create a larger  
switcher, two pins on the 9-pin control ports can be  
connected to make the switcher respond as a  
single unit. Using a similar method, multiple  
MX2416RM units can be made to operate in a  
Master-Slave mode, with all units responding to a  
single button selection.  
90% non-condensing  
MTBF (calculations)  
40,000 hrs  
Table 2. MX2416RM/MX2414RM Mechanical  
ELECTRICAL  
MX2416RM/ MX2414RM  
Input Video Signal  
Analog Signal  
Impedance  
Input Sync Signal  
Composite Sync  
Sync on Green  
Impedance  
Output Video Signals  
Analog Signal  
Fall/Rise Time (ns)  
Impedance  
Output Sync Signal  
Composite Sync  
+/-10V p-p max  
75 Ohms  
TTL(+/-),Analog 0.3-1.0V  
-0.3V  
pass-through  
Although very affordable as a stand-alone VGA or  
MAC Switcher, the MX2416RM’s dual connector  
compatibility makes it ideal for rental applications  
or for other types of multifunction use.  
+/-10V p-p max  
1.9  
75 Ohms (pass-through)  
Using optional hardware, a single MX2416RM can  
be rack-mounted by itself or two units can be rack-  
mounted side-by-side.  
TTL(+/-), Analog 0.3-1.0V  
(not buffered)  
3
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SWITCHERS  
Sync on Green  
Impedance  
-0.3V  
pass-through  
-48dB @ 10 MHz  
DC  
Cross-talk  
Coupling  
Frequency  
Power  
Compatibility  
Typical Video Bandwidth  
Horizontal  
External Power Adapter  
Power Consumption  
90-140V/200-240V  
12 watts max.  
400 MHz @ -3 dB  
15-200 kHz  
Table 3. MX2416RM/MX2414RM Electrical  
Vertical  
30-190 Hz  
DESCRIPTION OF MX2416RM  
4
4
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SWITCHERS  
resume input select switching, simply press the  
desired INPUT.  
The front panel of the MX2416RM provides access  
to essentially all of the switcher’s capabilities. In  
addition to standard switching functions, the unit has  
control and switching functions that could be very  
useful in a variety of special applications.  
4.4 RESET BUTTON  
This function allows a user to RESET the switcher  
without unplugging the unit. Press the function key  
RESET (F3) and hold it for 2 seconds. When you  
hear a beeping sound, release the key. All of the  
LED’s will flash simultaneously. The switcher is  
now reset. All previous defaults, such as power on  
channel default and other user settings are  
maintained.  
4.1 SELECT INPUT  
When buttons 1 through 6 are pressed, the  
corresponding INPUT will be selected and  
displayed. LED’s on the front and rear panel will  
light simultaneously to indicate which selection has  
been made.  
4.5 BEEP ON/OFF BUTTON  
4.2 AUTO SWITCH MODE BUTTON  
This function allows a user to have audible  
feedback when buttons are pressed. The factory  
default is beep ON; however, in some applications,  
sound may be undesirable. To disable sound,  
press this function key (F4) and hold it for  
approximately 2 seconds until a beeping sound is  
heard. The function is now disabled. To enable it,  
repeat the same steps. The setting is stored in the  
memory and is maintained during power up  
sequence.  
This function is non-operational at this time and is  
reserved for future upgrades.  
4.3 STAND BY / ALL CHANNELS OFF BUTTON  
This function allows a user to turn OFF all input  
signals. It is very useful when the MX2416RM  
Switcher is used in applications where there is a  
need to turn the display or the source OFF. Press  
this function key (F2) to switch to a no signal  
condition. The LED next to the F2 function key will  
light to indicate that the switcher is in this mode. To  
5
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SWITCHERS  
4.6 POWER UP DEFAULT SET  
4.8 POWER SUPPLY  
This function allows a user to select the channel  
that will be ON at power up. To select the default  
channel press the selected channel switch and  
hold it for approximately 2 seconds until you hear a  
beeping sound. If the unit is turned off and turned  
back on, the LED of the selected channel should  
light.  
The MX2416RM Switcher has 5 V power supply  
available on pin 8 of the 9-pin “D” connector. This  
voltage can be used to drive external circuits or as  
a pull up voltage for open collector type outputs.  
The total current on this pin should not exceed  
150 mA of continuous operation or 500 mA for 5  
minutes.  
4.7 ANALOG OUTPUT  
4.9 BI-DIRECTIONAL SWITCHING  
The analog output of the MX2416RM can be used  
for controlling several switchers simultaneously.  
The analog amplifier drives analog output pin 9 on  
a 9-pin “D” connector. The output can swing from 0  
V to approximately 5.0 V. The output impedance of  
this pin is 100 Ohms and it can sink or source up to  
5 mA of current. By using this output, several  
switchers can operate in gang mode. To do this,  
the analog output of the master switcher (pin 9) is  
connected to the analog input of the slave  
switchers (pin 9). Now, every time a channel is  
selected on the master switcher, the output voltage  
of the analog output will be set to switch all other  
switchers into the same channel. The simplicity of  
this approach is that only 2 wires (one to pin 9 and  
one to ground) are required to connect and control  
all of the switchers. The selection of channels can  
also be accomplished by RS-232 on the master  
switcher with all slave switchers connected through  
the analog control pin. A maximum of 4 switchers  
can be connected in this configuration.  
The MX2416RM Switchers use very high  
bandwidth relays to provide you with a 400 MHz  
bandwidth. Each input, when not selected, is  
terminated to a 75-Ohms resistor. This is done to  
make sure that video lines are always terminated  
whether a channel is selected or not.  
In addition to forward connection, the MX2416RM  
can be hooked up in a reverse direction. In this  
configuration one video source is selectively sent to  
each of the video monitors. This capability is  
referred to as bi-directional switching. In this  
configuration only one display device can be  
operational at any given time.  
APPLICATION DIAGRAM  
5
6
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SWITCHERS  
OPERATION  
7
INSTALLING YOUR SWITCHER  
6
7.1 RS-232 CONTROL  
Step 1. Make sure that the power input is set to  
the proper AC voltage in your country. An  
incorrect setting can result in unit damage  
not covered by warranty.  
The MX2416RM Switcher uses a female 9-pin HD  
connector on its rear panel that allows access to a  
variety of control capabilities.  
Step 2. Connect the power cord to the unit and  
plug it into the power outlet.  
Step 3. Connect the cables from the video sources  
(computers) to the input channels and  
connect the output channel to the display  
device (i.e. monitor or projector)  
PIN No.  
PIN Designation  
No connection  
RS-232 Transmit  
RS-232 Receive  
No connection  
Ground  
Multiple Switcher Loop  
Control  
Analog Switch Voltage  
Input  
1
2
3
4
5
6
Step 4. If a control system is used to control the  
unit connect RS-232 port to the control  
system’s RS-232 card. An improper hook  
up may result in RS-232 interface damage.  
7
Step 5. Verify that the picture quality on the display  
is good. If you are not receiving a signal,  
make sure that the display is compatible  
with the resolution of the computer  
graphics card.  
8
9
+5 V (150 mA max)  
Analog Voltage Output  
9-pin D connector  
It is generally recommended to select a single  
method of control for each application, as the  
Contact Closure control requires the use of part #  
RC5204CC Cable.  
activation  
of  
several  
different  
controls  
simultaneously may cause unpredictable results.  
CONGRATULATIONS! YOU ARE DONE.  
The majority of control systems and computers  
used in presentation system applications use the  
RS-232 communications standard.  
If you experience any problems, please call  
1-800-258-4623 or 1-714-990-2300 for  
international calls.  
To connect the MX2416RM Switcher to a control  
system or computer for RS-232 Control, only three  
pins are required on each port: Transmit (TX),  
Receive (RX), and Ground (GND). The Transmit  
pin from the control system or computer must be  
connected to the Receive pin of the switcher  
control port; do not connect Transmit to Transmit  
or Receive to Receive.  
The following are typical cable wiring pin outs:  
IBM PIN No.  
MX2416RM PIN No.  
3
2
7
2
3
5
Connection IBM-PC 25-pin D to MX2416RM 9-pin D  
Note: 5, 6, 20 shorted together in IBM side only.  
7
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SWITCHERS  
If the control system being used is not setup to wait  
for the [OK] string, it is important to include a 100  
milliseconds delay between each command.  
IBM PIN No.  
MX2416RM PIN No.  
2
3
5
2
3
5
The MX2416RM Switcher is also designed to send  
feedback commands from the switcher to the  
control system when the buttons on the front panel  
of the switcher are pressed.  
Connection IBM-PC 9-pin D to MX2416RM 9-pin D  
Note: 4, 6, 8 shorted together in IBM side only.  
Port setting preferences for the control system or  
computer being used to control the switcher should  
be set as follows:  
The feedback codes are as follows:  
Key  
pressed  
Description  
Feedback  
Code  
[INP1]  
[INP2]  
[INP3]  
[INP4]  
[INP5]  
[INP6]  
[INP0]  
BAUD RATE (Bits per second)  
2400  
8
Data bits  
Parity  
1
2
3
4
5
6
Input Select  
Input Select  
Input Select  
Input Select  
Input Select  
Input Select  
All Outputs OFF  
Reset  
None  
1
Stop Bits  
There is no software or hardware flow control  
implemented. The RS-232 input has a 6-character  
buffer and will not execute additional commands  
until the previous command is fully processed.  
STAND BY  
RESET  
[RSET][INPx]  
Inputs 5 & 6 are not selectable on MX2414RM.  
7.2 RS-232 PROTOCOL  
[INP0]  
[INP1]  
[INP2]  
[INP3]  
[INP4]  
[INP5]  
[INP6]  
[RSET]  
[VERN]  
All channels OFF  
Select Input 1  
The following commands are added to the  
standard set of commands in order to facilitate  
control of multiple units using a single RS-232  
control port. These commands are available on the  
switcher that has firmware revision number: 2.0.  
Use [VERN] commands to determine the firmware  
revision. These commands add additional flexibility  
to the switcher.  
Select Input 2  
Select Input 3  
Select Input 4  
Select Input 5  
Select Input 6  
Reset unit to user defaults  
[InnOmm]  
Returns firmware version  
numbers  
nn -  
Input Number 00 to 99  
Output Number 01-99  
mm -  
Inputs 5 & 6 are not selectable on the MX2414RM  
This command connects any input to any output.  
The switching occurs as soon as the command is  
completed. The input 00 is used to disconnect a  
particular output from any input. For example,  
command [I00O01] will disconnect output 1 from  
any input.  
Commands must be issued as shown, in ALL  
CAPS and with the brackets [ ] included in the  
command string. After processing  
a
valid  
command, an [OK] string will be returned. A  
command echo will also follow the [OK].  
For instance, a command of [INP1] would return  
[OK][INP1]. The [VERN] command will return the  
corresponding software version being used by the  
switcher, such as an error string, [ERR] will be  
returned.  
8
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SWITCHERS  
[OUTmm]  
This command sets the switcher to respond to  
specific output only. The default setting is output 1.  
[SETxnnmm]  
x -  
select input number  
nn -  
mm -  
Minimum input number  
Maximum input number  
This command is designed to allow the MX2416RM  
to program each input to respond to a selected  
range of input commands.  
With this configuration the Master unit has ultimate  
control over slave unit.  
For example, if command [SET10104] is issued,  
then the following commands will select only Input  
1: [I01O01], [I02O01], [I03O01], and [I04O01]. In  
other words a range of I/O commands can address  
the same input. The default settings for each of the  
inputs are as follows Input 10101, Input 20202,  
Input 30303, Input 40404, Input 50505, and Input  
60606.  
7.4 CONTACT CLOSURE (ONE WIRE ANALOG)  
CONTROL  
The one wire control is an alternative to a multi-  
wire contact closure control. This control pin allows  
you to select different channels based on the DC  
voltage level on the pin 7 of the 9 pin D connector.  
Internally pin 7 is pooled up to 5 volts by 10k  
resistor. Thus, by selecting proper resistor values  
connected to ground any channel can be selected.  
Although the channel selection by the relay contact  
is latching and will maintain the last relay selected  
channel, it is recommended that momentary  
contact closures are not used. A typical resistor  
values and wires connections are shown below.  
7.3 MASTER-SLAVE CONFIGURATION  
These feedback codes allow multiple MX2416RM  
Switchers to be connected in a Master-Slave  
configuration, if desired.  
When the control ports of two units are connected  
as shown below, the slave unit duplicates the  
actions of the master unit. The same unit can still  
be controlled from its front panel or through  
another RS-232 control.  
MX2416RM 9-pin D  
MX2416RM 9-pin D  
Master PIN No.  
Slave PIN No.  
2
5
3
5
Master-Slave Control Port Connection  
A Master-Slave configuration can be achieved also  
by Analog Switch Voltage using pin#9 and pin#7.  
MX2416RM 9-pin D  
MX2416RM 9-pin D  
Master PIN No.  
Slave PIN No.  
9
5
7
5
In some cases it may be preferable to use a seven  
conductor wire to control the switcher with contact  
closures. The RC5204CC adapter is available to  
Master-Slave Analog Switch Voltage Connection  
9
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SWITCHERS  
accommodate this need. The pin-outs for this  
adapter are as follows:  
9 pin “D”  
Male  
Description  
9 pin “D”  
Female  
Input  
7
7
7
7
7
7
7
5
1.2K  
3.3K  
6.8K  
12K  
22K  
51K  
0 short  
Ground  
1
2
3
4
5
6
7
9
1
2
3
4
5
6
NONE  
More specifically, the output of one switcher is  
connected to INPUT 6 of the next switcher. Once  
loop control is enabled these switchers will  
automatically switch video signals to the output of  
the second switcher through INPUT 6. Keep in  
mind that you are always going to have one less  
input than the total number of inputs available on  
all switchers. The figure above is for an 11-in 1-out  
switcher.  
The following voltages apply for selecting the  
required channel:  
Input number  
min. (V)  
0.35  
nom. (V)  
0.55  
max. (V)  
0.75  
1
2
3
4
5
6
1.07  
1.27  
1.47  
1.80  
2.00  
2.20  
2.52  
2.72  
2.92  
3.25  
3.45  
3.65  
3.97  
4.17  
4.37  
7.6 LOOP CONTROL WITH RS-232 COMMAND  
These voltage levels can be set using analog  
outputs from different control systems or spare  
dimmer control outputs.  
When multiple MX2416RM units are connected to  
form a single switcher and RS-232 commands are  
used to control these units, please connect units  
according to following diagram.  
7.5 MANUAL LOOP CONTROL  
Loop control is used when multiple units of the  
MX2416RM are connected to form a single  
switcher. When the input channel button is pressed  
the loop control pin is internally grounded and the  
MX2416RM Switcher selects INPUT 4 as the  
default input.  
In this configuration, loop control pin 6 on the 9 pin  
D connector is connected to the same pin on all  
switchers.  
MX2416RM LOOP  
MX2416RM LOOP  
6
5
6
5
If you want to make 11 by 1 switcher using two 6  
by 1 switchers, the following commands need to be  
used to control these switchers:  
MX2416RM 9-pin “D” Loop  
The loop control pin has an internal 100k resistor to  
+5volts. This limits the number of switchers that  
can be looped to a maximum of 10 switchers that  
can be daisy chained together using this method.  
Input 1 through Input 6  
Input 7 through Input 11  
[OUT01]  
[OUT02]  
10  
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SWITCHERS  
This will setup each switcher as a different output  
number. To control the switchers use following  
commands (connect the transmit line from the  
control system to the receive line on both  
switchers):  
ACCESSORIES  
8
Model No.  
Description  
TABLE MOUNT HARDWARE  
Table Mount bracket for 2U ½ Rack-  
Wide  
TM1276  
[I01O01]  
[I02O01]  
[I03O01]  
[I04O01]  
[I05O01]  
[I06O01]  
[I01O02]  
[I02O02]  
[I03O02]  
[I04O02]  
[I05O02]  
Select input number 1  
Select input number 2  
Select input number 3  
Select input number 4  
Select input number 5  
Select input number 6  
Select input number 7  
Select input number 8  
Select input number 9  
Select input number 10  
Select input number 11.  
RACK MOUNTING ACCESSORIES  
Rack mount shelf for two units side by  
side  
Rack ears for single unit.  
CONTROL CABLES  
Contact Closure Adapter 6 ft  
Master-Slave Control cable  
HIGH RESOLUTION VGA CABLE  
3 feet VGA Male to Male  
DA1298RM  
DA1299RM  
RC5204CC  
RC5207CC  
CB3703MR  
CB3706MR  
CB3715MR  
CB3725MR  
CB3750MR  
CB3775MR  
CB37100MR  
CB37150MR  
6 feet VGA Male to Male  
15 feet VGA Male to Male  
25 feet VGA Male to Male  
50 feet VGA Male to Male  
75 feet VGA Male to Male  
100 feet VGA Male to Male  
150 feet VGA Male to Male  
HIGH RESOLUTION VGA CABLE  
3 feet VGA Male to Female  
6 feet VGA Male to Female  
15 feet VGA Male to Female  
25 feet VGA Male to Female  
50 feet VGA Male to Female  
75 feet VGA Male to Female  
100 feet VGA Male to Female  
150 feet VGA Male to Female  
HIGH RESOLUTION MAC CABLE  
3 feet MAC Male to Male  
6 feet MAC Male to Male  
15 feet MAC Male to Male  
25 feet MAC Male to Male  
50 feet MAC Male to Male  
75 feet MAC Male to Male  
100 feet MAC Male to Male  
150 feet MAC Male to Male  
HIGH RESOLUTION MAC CABLE  
3 feet MAC Male to Female  
6 feet MAC Male to Female  
15 feet MAC Male to Female  
25 feet MAC Male to Female  
50 feet MAC Male to Female  
75 feet MAC Male to Female  
CB3903MR  
CB3906MR  
CB3915MR  
CB3925MR  
CB3950MR  
CB3975MR  
CB39100MR  
CB39150MR  
CB3403MR  
CB3406MR  
CB3415MR  
CB3425MR  
CB3450MR  
CB3475MR  
CB34100MR  
CB34150MR  
CB3603MR  
CB3606MR  
CB3615MR  
CB3625MR  
CB3650MR  
CB3675MR  
11  
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SWITCHERS  
relay switcher, it can be used  
as a contact closure control or  
to switch virtually any type of  
video signal.  
100 feet MAC Male to Female  
150 feet MAC Male to Female  
POWER CABLES  
Power cable for US  
Power cable for U.K.  
CB36100MR  
CB36150MR  
PC5301US  
PC5302US  
PC5303US  
PC5304US  
6
Can the  
Yes, the MX2416RM uses a  
MX2416RM universal internal power  
Switcher be supply, enabling it to be used  
Power cable for Australia  
Power cable for Germany  
used  
throughout the world. Please  
make sure to have the voltage  
setting in the correct position  
and please make sure to use  
the proper adapter cable for  
the country where it will be  
used. Adapter cables for  
several countries are available  
through Altinex.  
outside of  
the United  
States  
FREQUENTLY ASKED QUESTIONS  
No Question Answer  
When I press The F1 function is reserved  
9
1
F1 nothing  
happens.  
What is a  
for future use. It does not  
perform any functions at the  
present time.  
purpose of  
this function?  
7
How do I  
control  
several  
switchers  
with one  
RS-232  
card in a  
control  
system?  
Can I use  
contact  
closure to  
control the  
switcher?  
You can control multiple  
2
3
What is the This LED is also reserved for  
LED next to future use. It is currently non-  
switchers with one card at this  
time. The unit has ID codes  
and can be differentiated by  
the control system. Call Altinex  
if this requirement is important  
for your system.  
the F1  
operational.  
button used  
for?  
When I  
You must press and hold the  
button for approximately 2  
seconds, until you hear a  
beeping sound and all of the  
LED lights flash. This is  
designed to avoid accidental  
resetting.  
press the  
RESET  
button, the  
switcher  
does not  
respond.  
Why?  
8
9
A special cable that plugs into  
the RS-232 port and converts  
contact closure into analog  
control is available. This is  
RC5204CC cable is made by  
Altinex on request.  
4
Can the  
The MX2416RM can be rack  
MX2416RM mounted by itself or two units  
be rack  
side by side. The width of the  
unit is 1/2 rack wide. Altinex  
offers rack mount ears for  
single unit mounting  
Can the  
MX2416RM  
Yes, in exactly the same way  
as described in this manual  
switcher be when the MX2416RM is  
mounted?  
looped with  
other  
MX2416RM  
Switchers?  
slaved to another MX2416RM.  
(part# DA1299RM) and rack  
shelf for two unit mounting  
(part# DA1298RM).  
5
Can the  
Yes, simply use the  
corresponding channels to  
pass the signals (e.g. For  
composite video, you may use  
the red input channel and the  
red output channel, or you can  
use the blue input channel and  
the blue output channel).  
TROUBLESHOOTING GUIDE  
10  
MX2416RM  
be used to  
pass  
Composite  
Video, S-  
Video or  
Component  
Video?  
·
Please make sure that the input signal formats  
are same for input (source) and output (display).  
·
Please make sure that the input signal amplitude  
levels are as follows:  
1. RED, GREEN, BLUE is less than 10 V.  
Since the MX2416RM is a  
12  
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SWITCHERS  
2. SYNC is less than 1.0 V and more than 0.3  
V.  
other warranties expressed or implied. Altinex  
neither assumes nor authorizes any other person  
to assume for it any other liability in connection with  
the sale of the products. This warranty shall not  
apply to any product that shall have been repaired  
or altered outside of company’s factory in any way  
so as, in its judgment, to affect its stability or  
reliability, or that has been subject to misuse,  
negligence or accident.  
·
·
Please use the appropriate input voltage  
110 VAC or 220 VAC.  
Please make sure that the proper quality of  
cables is used. We recommended Altinex made  
cables for the best results.  
·
·
If a problem shows up after continuous usage at  
higher voltage, higher temperature, higher  
humidity, or at other extreme environmental  
conditions, please correct the problem.  
11.2 RETURN POLICY  
It is very important that you receive products that  
you have ordered and that this product fulfills your  
need. In the unlikely event that an Altinex product  
needs to be returned please follow the policies  
below:  
Please reset the unit by pressing the RESET key  
for more than 2 seconds, if a problem exists with  
the switcher.  
·
·
Make sure that all channels (inputs) are ON (i.e.  
RED LED is OFF next to the STAND BY key).  
Altinex will accept product returns for a period of 30  
days from authorized Altinex dealers. Products  
should be returned in an unopened package.  
If you are using any control software or hardware  
to control the MX2416RM, then first verify  
operation of the unit using MX Control software  
If a product has been opened, the restocking fees  
will apply. For the restocking fee amount, please  
contact an Altinex Sales Representative.  
available  
from  
the  
Altinex  
web-site:  
www.altinex.com. Make sure that all cables are  
made according to manual, where the RX pin of  
the MX2416RM is connected to the TX pin of the  
computer.  
If the product is in your possession for more than  
30 days, the restocking fees will apply.  
Altinex will not accept any returns on cables or  
custom products.  
·
·
If you are controlling the unit by the RS-232  
command, make sure there is a minimum delay  
of 100 milliseconds before sending a next  
command.  
If your product is in warranty and needs service,  
contact the Altinex Sales Department for an RMA  
(Return Material Authorization). Products returned  
without an RMA number may experience a delay in  
service.  
If you have multiple MX2416RM Switchers  
connected in Master-Slave mode or Loop-Control  
mode, please make sure to have a connection of  
RS-232 port connected according to the manual.  
If your product is out of warranty and needs  
service, contact the Altinex Sales Department for  
an RMA (Return Material Authorization). Products  
returned without an RMA number may experience  
a delay in service. The service charges will be  
quoted to you before the actual repairs are done.  
ALTINEX POLICY  
11  
11.1 LIMITED WARRANTY  
Altinex warrants that its products and cables are  
free from defects in materials under normal use  
and service. This warranty is limited to repairing at  
company’s factory any part or parts of the product,  
which upon company’s examination shall disclose  
to be, thus defective. Products considered  
defective should be returned to company with  
transportation charges pre-paid within 2 years (90  
days for cables) from date of shipment to the  
purchaser. The warranty is expressly instead of all  
11.3 CONTACT INFORMATION  
Sales Department  
Phone:  
Fax:  
714-990-2300  
714-990-3303  
Accounting Department  
Phone:  
Fax:  
714-990-6088  
714-990-5778  
13  
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