9133i IP PHONE
RELEASE 1.4
USER GUIDE
41-000113-00 -08
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SOFTWARE LICENSE AGREEMENT
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a
personal, worldwide, non-transferable, non-sublicenseable and non-exclu-
sive, restricted use license to use Software in object form solely with the
Equipment for which the Software was intended. This Product may inte-
grate programs, licensed to Aastra by third party Suppliers, for distribution
under the terms of this agreement. These programs are confidential and
proprietary, and are protected as such by copyright law as unpublished
works and by international treaties to the fullest extent under the applica-
ble law of the jurisdiction of the Customer. In addition, these confidential
and proprietary programs are works conforming to the requirements of
Section 401 of title 17 of the United States Code. Customer shall not dis-
close to any third party such confidential and proprietary programs and
information and shall not export licensed Software to any country except in
accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or dis-
play Software furnished in object code form. Customer shall not modify,
copy, reproduce, distribute, transcribe, translate or reduce to electronic
medium or machine readable form or language, derive source code with-
out the express written consent of the Seller and its Suppliers, or dissemi-
nate or otherwise disclose the Software to third parties. All Software
furnished hereunder (whether or not part of firmware), including all copies
thereof, are and shall remain the property of Seller and its Suppliers and
are subject to the terms and conditions of this agreement. All rights
reserved.
Customer's use of this software shall be deemed to reflect Customer's
agreement to abide by the terms and conditions contained herein. Removal
or modification of trademarks, copyright notices, logos, etc., or the use of
Software on any Equipment other than that for which it is intended, or any
other material breach of this Agreement, shall automatically terminate this
license. If this Agreement is terminated for breach, Customer shall imme-
diately discontinue use and destroy or return to Seller all licensed software
and other confidential or proprietary information of Seller. In no event
shall Seller or its suppliers or licensors be liable for any damages whatso-
ever (including without limitation, damages for loss of business profits,
business interruption, loss of business information, other pecuniary loss, or
consequential damages) arising out of the use of or inability to use the soft-
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Documentation.............................1
Dialing a Number ......................20
Using a Headset........................20
Mute ..........................................23
Phone Features ..........................1
Requirements..............................2
Installation and Setup..................2
Getting Started.............................3
When You First Plug in Your
Voicemail................................24
Phone.......................................3
Updating Your Phone..................3
Start up Screens .........................3
Incomplete Config.......................3
No Service ..................................3
Conferencing Calls....................26
Aastra Web UI...............................5
Accessing the Aastra Web UI .....5
User Password .............................6
Call Forwarding.........................33
Hard Keys ...................................7
Navigation Arrow Keys................7
Multiple Line and Call Appearanc-
es .............................................8
Additional Features....................36
Suppress DTMF Playback ........36
Ring Tones and Tone Sets........37
Stuttered Dial Tone ...................39
Call Waiting Tone......................39
Programmable Keys ....................9
Setting a Speeddial Key..............9
Setting a "Do Not Disturb" (DND)
Setting a "Busy Lamp Field" (BLF)
Key.........................................12
Setting a "BLF List Key"............12
Setting a "Flash Key" ................14
Setting an "XML" Key................14
Setting "Park/Pickup" Keys .......15
Editing a Programmable Key ....17
Deleting a Programmable Key ..18
Troubleshooting Solutons.........41
Limited Warranty........................37
Restarting your phone...............19
v
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About This Guide
Introduction
This guide explains how to use
your new 9133i phone. Not all
features listed are available by
default. Contact your system
administrator to find out which
features and services are available
on your system. Your system
administrator also has the ability to
customize some features on this
phone.
This 9133i IP telephone has all the
features of a regular business
phone, allowing you to make and
receive calls, transfer, conference
and more. The 9133i IP telephone
provides communications over an
IP Network using the SIP IP
telephony protocol.
Phone Features
• Three-line adjustable backlit
display screen
Documentation
• Aastra 9133i IP Installation
Guide – installation and set-up
instructions, general features
and functions, and basic options
list customization. This guide is
included in the box with your
phone.
• 3 line/call appearance buttons
with corresponding lights
• 7 programmable buttons with
lights that can be programmed
with specific functions
• Full-duplex speakerphone for
handsfree calls
• Aastra SIP 9133i IP Phone User
Guide – explains the most
commonly used features and
functions. This guide can be
downloaded from
• Built-in-two-port, 10/100
Ethernet switch which lets you
share a connection with your
computer
• Aastra SIP 480i/480i CT/9112i/
9133i IP Phone Administration
Guide – explains how to set the
9133i phone up on the network
and contains advanced configu-
ration instructions for the 9133i.
This is an administrator level
guide. This guide can be down-
• Inline power support, which
eliminates power adapters.
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Requirements
Installation and Setup
• A SIP-based IP PBX system or
network installed and running
with a number created for the
new 9133i IP phone.
If your system administrator has
not already setup your 9133i
phone, please refer to the Aastra
9133i Installation Guide for basic
installation and physical setup of
the 9133i. For more advanced
administration and configuration
information, system administrators
should refer to the Aastra SIP 480i/
480i CT/9112i/9133i IP Phone
Administration Guide
• Adherence to SIP standard
RFC 3261.
• Access to a configuration server
where you can store the firm-
ware image and configuration
files.
The configuration server must
be able to accept connections
anonymously (if TFTP is used).
• The IP phone must be config-
ured for a specific type of proto-
col to use. (TFTP is enabled by
default). You can configure the
following protocols on the IP
phone:
- TFTP (Trivial File Transfer
Protocol)
- FTP (File Transfer Protocol)
- HTTP (Hypertext Transfer
Protocol)
• A 802.3 Ethernet/Fast Ethernet
LAN
• Category 5/5e straight through
cabling
• Power over Ethernet (PoE)
power supply (optional
accessory that is necessary only
if no inline power is provided on
the network).
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power to the phone while it is checking
or installing firmware.
Getting Started
The 9133i must be set up and
configured prior to its first use.
This section describes phone
behavior and start up screens you
may see when the phone is first
plugged in, or when it is restarted.
Start up Screens
After the phone displays the
Aastra splash screen or after
downloading an update, the phone
displays the Idle State screen:
When You First Plug in Your
Phone
The 9133i automatically begins the
start up sequence as soon as it is
connected. The phone goes
John Burns
9054550055
Jun 8 2:55pm
through this process the first time
you plug in your phone and every
time you restart your phone. The
first screen the phone displays is
the Aastra splash screen.
The basic Idle State screen lists
your name, extension, and today's
date and time. This screen is
shown whenever your phone is not
in use.
Incomplete Config.
If your phone displays a
Aastra 9133i
“No Service” message without any
extension or user name at the end
of the start up sequence instead of
the Idle State screen, this means
your system administrator has not
set up your extension correctly.
Contact your system administrator
for assistance.
Updating Your Phone
After displaying the Aastra splash
screen, the 9133i checks settings
and looks for new configuration
and firmware updates for the
phone from the server. If a new
update is found, the phone
displays the message “Updating
Config” or “New Firmware”. This
may take a few moments while the
phone downloads the latest
updates.
No Service
The “No Service” or “Network
disconnected” prompt appears on
the display and the telephone
status light turns on when the
phone is not properly connected to
the network, or the account has not
been configured by the
administrator. The phone also
displays the default time and date
of 12:00am Jan. 1st, 2000. Check
that the cables are tightly
connected to the phone and to the
wall jack. The phone should
automatically detect when the
connection is reconnected and will
display the “Network Connected”
prompt temporarily.
NOTE: New updates to your phone can
be automatically scheduled
from the server. This is set up
on the phone system by your
system administrator and
should be scheduled during
non-business hours or slow call
periods.
Cheking for new
firmware...
Important! Do not unplug or remove
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If changes have been made to your
phone settings, you may need to
restart your phone. For more
information on restarting your
phone, see "Restarting your
phone" on page 19.
For more information about
customizing your phone, see the
section "Customizing Your Phone"
in the Aastra 9133i Installation
Guide.
For more information about
administrator options, contact your
system administrator.
For more information about
connecting your phone, refer to the
Aastra 9133i Installation Guide
under the section "Connecting to
the Network and to Power". Check
with your system administrator for
assistance.
Setting Your Options
Pressing the Ibutton
gives you a list of configurable
options.
These options allow you to
customize your phone settings.
1
2
Language
Time and Date
Set Ring Tone
Clear Msg. Wtg.
Contrast Level
Live Dialpad
3
4
5
6
7
Headset Settings
Call Forward
8
9
Network Settings
SIP Settings
Phone Status
User Password
10
11
12
The "Network Settings" and "SIP
Settings" selections are
administrator level options, and
require an administrator password
to access. Setting defaults under
"Phone Status" also requires an
administrator password. These
options should only be set up and
changed by your system
administrator.
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Aastra Web UI
Accessing the Aastra Web UI
Aastra Web UI
You can access the 9133i phone’s
options using the Aastra Web UI.
In order to access the Aastra
Web UI, you will need to know the
IP address of your phone.
1. Open your web browser and
enter the phone’s IP address or
host name into the address field.
Finding Your Phone’s IP Addres
2. At the prompt, enter your user-
name and password and click
.
IP Phone UI
Note: For a user, the default user name
is “user” and the password field
is left blank.
The Network Status window dis-
plays for the IP phone you are
accessing.
1. Press the Ibutton on
the phone to enter the Option
List.
2. Use the Vkey to scroll down
the list of options to
Phone Status and press the U
key to select.
11 Phone Status
=Enter
=Next
3. You can logout of the Aastra
Web UI at any time by clicking
LOGOFF.
3. Select "Network Port" and press
the Ukey.
The following categories display in
the side menu of the Aastra Web
UI: Status, Operation, Basic
Settings.
1 Network Port
=Enter
=Next
Status
The IP address of your 9133i IP
phone displays in the "IP
Address" field.
The Status section displays the
network status and the MAC
address of the IP phone. It also
displays hardware and firmware
information about the IP phone.
The information in the Network
Status window is read-only.
IP Address:
10.40.50.112
=Exit
=Next
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3. Enter the current user password
Operation
The Operation section provides the
following options:
and press U.
4. Enter the new user password
- User Password - Allows you to
change user password
- Programmable Keys - Allows
you to configure up to 7
programmable keys for a
specific function (line,
speeddial, do not disturb
(DND), Busy Lamp Field (BLF),
BLF list, flash, Extensible
Markup Lanaguage (XML),
Park, and Pickup.)
- Directory - Allows you to copy
the Callers List and Directory
List from your IP phone to
your PC.
- Reset - Allows you to restart
the IP phone when required.
and press U.
5. Re-enter the new user password
and press U.
A message, "Password
Changed" displays on the
screen.
Aastra Web UI
1. Click on Operation->User
Password.
Basic Settings
The Basic Settings section provides
the following options:
- Preferences - Allows you to set
suppression of DTMF
2. In the "Current Password" field,
enter the current user password.
Note: By default, the user name is
“user” (all lowercase) and the
password field is left blank. If
you have forgotten your pass-
word, contact your system
playback, incoming intercom
call settings, ring tones (global
and per-line basis), and ring
tone sets.
- Call Forward - Allows you to
set a phone number
destination for where you want
calls forwarded.
administrator for assistance.
3. In the "New Password" field,
enter the new user password.
User Password
This category allows you to change
the web-access password for your
phone. Changing your password
ensures that only you can alter
your phone settings, and helps
keep your system secure. You can
change your user password using
the IP phone UI or the Aastra Web
4. In the "Password Confirm"
field, enter the new user pass-
word again.
5. Click
changes.
to save your
UI.
IP Phone UI
1. Press Ion the phone to
enter the Options List.
2. Select User Password and
press U.
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The following keys are configured
for managing phone features and
settings:
Using Your Phone
The following sections describe the
various 9133i phone key functions,
and how they help you make and
manage your calls and caller
information.
• Options I
• Directory J
• Save K
Hard Keys
• Delete L
The following hard keys labeled on
your phone are configured for the
call handling features:
These keys are static and cannot be
programmed or changed. They are
located to the far upper right of the
dial pad.
• Callers n
• Conference l
• Transfer k
• Redial m
These keys are static and cannot be
programmed or changed. They are
located to the right of the dial pad.
There are also 3 line keys
Options
Directory
Save
(f,g,
h), located below the
Delete
hard keys. See the section 9.
Navigation Arrow Keys
Conf
Xfer
The arrow keys located below the
display are navigation keys that
allow you to scroll through and
select various options.
L3
L2
L1
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Multiple Line and Call
Appearances
The 9133i has 3 hard line/call
appearance buttons each with a
corresponding status light.
These line/call appearance buttons
and lights can represent physical
lines, calls for your extension or
calls from a group that your
extension is part of. By pressing a
line/call appearance button, you
connect to the line or a call it
represents. The line/call
appearance light indicates the
status of that line or call. When the
phone is taken off-hook, the phone
automatically selects a line for you.
Line/Call
Appearance
Light Behavior
Line/Call
Appearance
Status
Off
Idle line or no
call activity
Light flashes
quickly
Ringing
Light is solid
Connected
Hold
Light flashes
slowly
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Programmable Keys
There are 7programmable keys on
the 9133i phone, located beneath
the Delete key, to the far right of
the dial pad.
Aastra Web UI
1. Click on Operation->
Programmable Keys.
You can set the programmable
keys with any of the following
functions:
• line
• speeddial
• DND (do not disturb)
• BLF (busy lamp field)
• BLF list
2. Select from "Hard Key 1"
through "Hard Key 7".
3. In the "Type" field, select line to
apply to the programmable key.
• flash
• XML (Extensible Markup Lan-
guage)
• Park
4. Entering a value in the "Value"
field is optional. For example,
you could enter L4.
• Pickup
5. In the "Line" field, select a line
for which to apply this pro-
gramed hard key. Valid values
are 1 through 9.
These keys can also be set up to
quickly access features such as Call
return (*69) or Voicemail.
Note: Quick access features like Call
return and Voicemail must first be
configured on your PBX in order to
work on your phone. See your sys-
tem administrator for more infor-
mation.
6. Click
changes.
to save your
7. Click on Operation->Reset.
8. In the "Restart Phone" field
click
to restart the IP
Setting a Line Key
Setting a Speeddial Key
You can set a programmable key as
an additional line on the 9133i. The
programmable key acts as a line
that behaves the same as a hard
line key. For more information
about the behavior of line keys, see
"Multiple Line and Call
The speeddial function can be set
using the IP phone UI or the Aastra
Web UI. DND and XML can only
be set using the Aastra Web UI.
Note: Your system administrator can
also set speeddial using the
configuration files.
Appearances" on page 8.
You can save up to 7 speed dial
numbers and names on the 9133i.
These can be programmed to dial
directly to another person’s line or
extension, or set up to quickly
access features such as Caller ID
(*69), Voicemail.
You can use the Aastra Web UI
only to set a programmable key as
a line.
Note: Your system administrator can
also set a programmable key as a
line using the configuration files.
Use the following procedure to set
a programmable key to function as
a line.
Use the following procedures to set
speeddial on the 9133i IP phone.
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Entering a Name/Number for
Speeddial Key
6. Press Kto finish.
IP Phone UI
To enter a number and name in a
programmable key:
1. Press K.
The screen displays "Save to?"
Aastra Web UI
2. Select a Programmable Key M
1. Click on Operation->
Programmable Keys.
you want to save to.
3. At the "Enter Number" prompt,
use the dial pad key to enter the
number.
4. Press K.
Note: To add a one second pause dur-
ing number editing press
2. Select from "Hard Key 1"
through "Hard Key 7".
O
.
3. In the "Type" field, select
speeddial to apply to the pro-
grammable key.
4. In the "Value" field, enter the
phone number or extension to
apply to this hard key for speed-
dialing .
5. At the "Enter Name" prompt, use
the dial pad keys to select the
letters. Continue to press the
number key to access the next
letter for that key (i.e. press 2
three times to access C). Press
5. In the "Line" field, select a line
for which to apply this pro-
gramed hard key. Valid values
are 1 through 9.
6. Click
changes.
to save your
Uto move to the next space, or
wait a moment and the cursor
automatically advances. To
insert a space between letters,
7. Click on Operation->Reset.
8. In the "Restart Phone" field
press U. To backspace and
erase a mistake, press Tor
L. You can save up to 16
click
phone.
to restart the IP
letters and numbers on each
programmable key entry.
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Saving an Entry from the Redial,
Callers, or Directory Lists to a
Speeddial key
Setting a "Do Not Disturb"
(DND) Key
The IP phones have a feature you
can enable called "Do not Disturb
(DND). The DND function allows
you to turn "do not disturb" ON
and OFF.
IP Phone UI
To save an entry from your Redial,
Callers, or Directory lists from the
IP phone:
If DND is ON, callers calling into
the phone hear a busy signal or a
message, depending on how your
system administrator set up the
configuration server. The second
line on the screen of the IP phone
shows when DND is set.
1. Press the desired hard key
nor m.
From Callers or Redial, scroll
through the list to find the name
and number that you wish to
save to your speed dial.
If the phone shares a line with
other phones, only the phone that
has DND configured is affected.
2. Press K.
You can set DND on the
3. Press the selected speed dial. If
the name is displayed with the
number, both are saved to the
speed dial. If no name is dis-
played, you can enter the name
using the dial pad.
programmable keys using the
Aastra Web UI only. DND is not
configurable from the IP phone UI.
Note: Your system administrator can
also set DND using the configu-
ration files.
Aastra Web UI
1. Click on Operation->
Programmable Keys.
2. Select a "Hard Key 1" through
"Hard Key 7".
3. In the "Type" field, select do not
disturb to apply to the program-
mable key.
4. Click
changes.
to save your
5. Click on Operation->Reset.
6. In the "Restart Phone" field
click
phone.
to restart the IP
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4. In the "Value" field, enter the
phone number or extension you
want to monitor.
Setting a "Busy Lamp Field"
(BLF) Key
The BLF feature on the IP phones
allows a specific extension to be
monitored for state changes. BLF
monitors the status (busy or idle)
of extensions on the IP phone.
5. In the "Line" field, select a line
for which to apply this pro-
grammed key. Valid values are 1
through 9.
6. Click
changes.
to save your
Note: The BLF setting is applicable to
the Asterisk server only.
Example
7. Click on Operation->Reset.
8. In the "Restart Phone" field
A Supervisor configures BLFs on
his phone for monitoring the status
of a worker’s phone use (busy or
idle). When the worker picks up
his phone to make a call, a busy
indicator on the Supervisor’s
phone shows that the worker’s
phone is in use and busy.
click
phone.
to restart the IP
Setting a "BLF List Key"
(For use with the BroadSoft
Broadworks Rel 13 or higher
platform only)
The BLF\List feature on the IP
phones is specifically designed to
support the BroadSoft Broadworks
Rel 13 Busy Lamp Field feature.
On the 9133i, the busy and idle
indicators are the LEDs next to
each BLF programmable key. The
LED illuminates steady to indicate
the monitored line is off-hook or
unregistered. The LED goes off
when the line is idle.
This feature allows the IP phone to
subscribe to a list of monitored
users defined through the
You can set BLF on the
BroadWorks web portal.
programmable keys using the
Aastra Web UI only. BLF is not
configurable from the IP phone UI.
Note: Your system administrator must
have BLF List enabled on the
BroadWorks Server. Contact
your system administrator for
more information.
Note: You can also use a BLF config-
ured key to dial out.
In addition to monitoring the idle
and busy state, the BLF\List feature
also supports the ringing state. On
the 9133i phone, the LED lights
next to each BLF programmable
key illuminate steady to indicate
the monitored line is off-hook or
unregistered. The LED goes off
when the is idle. When the
Aastra Web UI
1. Click on Operation->
Programmable Keys.
monitored extension is ringing, the
LED flashes.
The Broadworks BLF feature is not
the same as the Broadworks
Shared Call Appearance (SCA)
feature and does not permit call
control over the monitored
extension.
2. Select a "Hard Key 1" through
"Hard Key 7".
3. In the "Type" field, select BLF to
apply to the programmable key.
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Example
8. In the "Restart Phone" field
click
phone.
to restart the IP
A receptionist has a 9133i running
Broadsoft firmware that subscribes
to a list of extensions from the
BroadWorks Application Server.
On the 9133i running Broadsoft
firmware, the programmable key
LEDs illuminate either flashing,
solid, or turn off depending on the
state of those extensions.
Note: You can also use a BLF/List con-
figured key to dial out.
Aastra Web UI
1. Click onOperation->
Programmable Keys.
2. Select a "Hard Key 1" through
"Hard Key 7".
3. In the "Type" field, select
"BLF\List" (BroadSoft Broad-
Works).
Note: No value in the "Value" field is
required. The BroadWorks BLF
List name is configured in the
"BLF List URI" field instead.
4. In the "Line" field, select a line
number that is actively regis-
tered to the appropriate SIP
proxy you are using.
5. In the "BLF List URI" field, enter
the name of the BLF list defined
on the BroadSoft BroadWorks
Busy Lamp field page for your
particular user. For example,
works.com.
Note: Contact your system
administrator for the BLF List
URI.
6. Click
changes.
7. Click on Operation->Reset.
to save your
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You can set a programmable key
on the 9133i phone to use XML
using the Aastra Web UI.
However, the XML services must
be set up by your system
administrator before you can use
the key. Contact your system
administrator for more
Setting a "Flash Key"
You can set a programmable key to
generate a flash event when it is
pressed on the 9133i. You do this
by setting the programmable key
to "flash". The IP phone generates
flash events only when a call is
connected and there is an active
RTP stream (for example, when the
information.
call is not on hold).
Aastra Web UI
Aastra Web UI
1. Click on Operation->
Programmable Keys.
1. Click onOperation->
Programmable Keys.
2. Select a "Hard Key 1" through
"Hard Key 7".
3. In the "Type" field, select xml to
apply to the programmable key.
2. Select a "Hard Key 1" through
"Hard Key 7".
4. In the "Value" field, enter the IP
address of the XML application.
Note: Contact your system administra-
tor for the appropriate value to
enter in the "Value" field.
3. In the "Type" field, select flash.
4. Click
changes.
to save your
5. Click on Operation->Reset.
6. In the "Restart Phone" field
5. Click
changes.
to save your
click
phone.
to restart the IP
6. Click on Operation->Reset.
7. In the "Restart Phone" field
click
phone.
to restart the IP
Setting an "XML" Key
The 9133i IP phone has a feature
you can enable called "XML"
(Extensible Markup Language).
Setting a programmable key to
XML allows you to access special
services set up by your system
administrator. These services
include things like weather and
traffic reports, contact information,
company info, stock quotes, or
custom call scripts. Contact your
system administrator for more
information.
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Accessing the XML Service
Setting "Park/Pickup" Keys
After a system administrator has
created and saved an XML
application to your IP phone, the
customized service is ready for you
to use.
The 9133i phone has a park and
pickup call feature that allows you
to park a call and pickup a call
when required.
The IP phones support the Park/
Pickup feature on the Asterisk,
BroadWorks, Sylantro, and ININ
PBX servers.
Note: The programmable key on your
phone must be set to "XML".
You can set the programmable
keys on the 9133i to use the park/
pickup feature by setting a
programmable key as "Park" or
"Pickup" and then:
IP Phone UI
1. Press the programmable key
configured for XML on the 9133i
phone.
• specify a value
• specify a line to use
Note: The values you enter for each
softkey are dependent on the
type of server you are using
(Asterisk, BroadWorks, Sylantro,
or ININ PBX).
A "Custom Features" screen
displays or a title configured by
your system administrator.
2. Use the r and s to scroll
through the customized fea-
tures.
3. For menu and directory services,
select a service to display the
information for that customized
service.
The park/pickup feature performs
as follows:
• When a call comes in, and you
pickup the handset, you can
Message services display to the
screen after pressing the pro-
grammable key.
press the applicable "Park" pro-
grammable key to park the call.
For user input services, follow
the prompts as appropriate.
• After the call is parked, you can
press the "Pickup" programma-
ble key, followed by the applica-
ble value to pickup the call.
You configure a Park and Pickup
programmable configuration using
the Aastra Web UI.
4. To exit from the "Customized
Features" screen, press the XML
programmable key again.
The following table provides the
values you enter for the "Park
Call" and "Pickup Parked Call"
fields in the Aastra Web UI.
Park/Pickup Call Server Configuration Values
Server
Aasterisk
Sylantro
Park Values*
700
Pickup Values*
700
*99
*98
BroadWorks
ININ PBX
*68
*88
callpark
pickup
*Leave "value" fields blank to disable the park and pickup feature.
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Configuring Park/Pickup
Use the following procedure to
Using the Park Call/Pickup
Parked Call Feature
configure park/pickup on the 9112i
phone.
Use the following procedure on the
IP phone to park a call and pick up
a parked call.
Park a Call
Aastra Web UI
1. While on a live call, press the
"Park" softkey.
2. Perform the following for your
specific server:
1. Click on Operation->
Programmable Keys and XML.
.
For Asterisk Server
- Server announces the extension
number where the call has been
parked. Once the call is parked,
press the Nkey to complete
parking.
For BroadWorks Server
- After you hear the greeting from
the CallPark server, enter the
extension where you want to park
the call.
2. Pick a programmable key to
configure for parking a call and
picking up a call.
3. In the "Type" field, select Park.
Select Pickup for the other pro-
grammable key.
For Sylnatro Server
- Enter the extension number where
you want to park the call, followed
by "#" key.
4. In the "Value" fields, enter the
approriate values based on the
server in your network.
For ININ Server
- Enter the extension number where
you want to park the call, followed
by "#" key.
Note: For values to enter in this field,
see the table "Park/Pickup Call
Server Configuration Values" on
page 15.
If the call is parked successfully,
the response is either a greeting
voice confirming that the call
was parked, or a hang up
5. In the "Line" field, select the
lines for which to apply the Park
and pickup configuration.
occurs. The parked call party
will get music on hold.
6. Click
changes.
to save your
3. If the call fails, you can pick up
the call (using the next proce-
dure) and press the "Park" soft-
key again to retry step 2.
7. Click on Operation->Reset.
8. In the "Restart Phone" field
click
to restart the IP
phone.
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Pickup a Parked Call
Editing a Programmable Key
You can edit a programmable key
from the IP phone UI or the Aastra
1. Pick up the handset on the
phone.
Web UI.
2. Enter the extension number
where the call was parked.
3. Press the "Pickup" softkey.
IP Phone UI
If the call pick up is successful,
you are connected with the
parked call.
• Save a new number to the key
through the n,
mor Jkeys
on your phone.
This overwrites the previous
entry.
Aastra Web UI
1. Click on Operation->
Programmable Keys.
2. For "Hard Key 1" through
"Hard Key 7", select a function
from the "Type" field.
3. Change the value in the "Value"
field if required.
4. Click
changes.
to save your
5. Click on Operation->Reset.
6. In the "Restart Phone" field
click
to restart the IP
phone.
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Deleting a Programmable Key
You delete a programmable key
function using the Aastra Web UI.
Aastra Web UI
Click on Operation->
Programmable Keys.
7. For "Hard Key 1" through
"Hard Key 7", select none from
the "Type" field.
8. Click
changes.
to save your
9. Click on Operation->Reset.
10.In the "Restart Phone" field
click
to restart the IP
phone.
The programmable function is
deleted from the IP phone
memory.
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You can also restart your phone
through the Aastra Web UI.
Restarting your phone
You may want to restart your
phone to check for updates for
your phone on the server. You may
occasionally need to restart your
phone to set changes or updates to
your phone or network settings.
You may also need to restart your
phone if you have been asked to do
so by your system administrator, or
should you experience any
Aastra Web UI
1. Click on Operation->Reset.
unexpected behaviour.
2. Click
.
IP Phone UI
3. Click OK at the confirmation
prompt.
1. Press the Ibutton on
the phone to enter the Option
List.
2. Use the Vkey to scroll down
the list of options to Phone Sta-
tus and press the Ukey to
select.
3. Press the Vkey to scroll to
the Restart Phone option.
4. Press the Ukey to confirm and
restart the phone. If you do not
wish to restart your phone,
press the Tkey to cancel.
Note: Your phone will be out of service
temporarily during the restart
and downloading process.
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• To dial using handsfree, first
Making Calls
press qand enter a
This section describes ways to
make calls on your 9133i phone,
using your handset, speakerphone
or headset.
number at the dial tone.
• To answer a call on your phone
using handsfree, press
qor the line/call
Dialing a Number
First, take the phone off-hook by:
appearance button.
• If you are in Speaker audio
mode, lift the handset and press
• lifting the handset
qto switch between
• pressing qor
handsfree and handset.
• pressing a line/call appearance
button.
• If you are in Speaker/headset
audio mode, press q
At the dial tone, enter the number
you wish to call. If you are unable
to make calls within certain area
codes, check with your system
administrator for any toll
to switch between handsfree
and headset.
• When the handset is on hook,
press Nto disconnect the
restrictions placed on your
call. When handsfree is on, the
speaker light turns on.
extension that may restrict your
access to long distance area codes
or dialing prefixes.
Using a Headset
The 9133i accepts headsets through
the modular RJ9 jack on the back
of the phone. Contact your
telephone equipment retailer or
distributor to purchase a
=Dial
compatible headset.
NOTE: Customers should read and
observe all safety recommen-
dations contained in headset
operating guides when using
any headset.
When your party picks up, a timer
appears on your display that
records the length of your call.
Using Handsfree Speakerphone
Advanced Volume Controls for
the Headset Mic
On the 9133i, there are 3 options
for the headset microphone
The handsfree feature allows you
to speak to someone without using
the handset or headset. Your
phone must be in either the
volume.
Speaker or Speaker/Headset audio
mode. You can set your desired
audio mode through #7. Headset
Settings in the Options list. For
more information, see the section
"Customizing Your Phone" in the
IP Phone UI
To change the volume:
9133i Installation Guide.
1. Press Ito enter the
options list.
IP Phone UI
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Incoming Intercom Calls
2. Use Vto scroll down the list
of options to 7. Headset
On the 9133i, you can receive
incoming intercom calls only. By
default, the microphone for an
incoming intercom call is OFF, and
the automatic answer for an
intercom call is ON.
Settings and press Uto select,
or
3. Press 7 to jump directly to this
option, and press Uto select.
Using the Aastra Web UI, you can
enable (turn ON) or disable (turn
OFF) the microphone or automatic
answering (auto-answer) on the IP
phone for incoming intercom calls.
If auto-answer is enabled on the IP
phone, the phone plays a tone to
alert the user before answering the
intercom call. If auto-answer is
disabled, the phone rejects the
incoming intercom call and sends a
busy signal to the caller.
4. Press Vto scroll down to
headset/mic volume and press
Uto select.
5. Use Vto scroll down the list
and press Uto select your
desired volume.
6. Press Uto save changes and
Tto exit.
7. If you do not wish to save
Enabling/Disabling Microphone and
Auto-Answer
Use the following procedure to
enable/disable the microphone
and/or auto-answer on the IP
changes, press Tto return to
the previous screen.
NOTE: By default, the volume for the
headset microphone is set to
medium.
phone.
Making and Receiving Calls
Using a Headset
Aastra Web UI
1. Click on Basic Settings->Prefer-
ences->Incoming Intercom
Settings.
IP Phone UI
1. Ensure that you have selected a
headset audio mode by access-
ing the options list (under option
#7 √Headset Settings).
2. Plug the headset into the jack.
3. Press the qkey to
obtain a dial tone or to answer an
incoming call. Depending on the
audio mode selected from the
options menu, a dial tone or an
incoming call will be received on
either the headset or the
The "Microphone Mute" field is
enabled by default (turned
OFF).
handsfree speakerphone.
4. Press the Nkey to end the
The "Auto-Answer" field is
enabled by default (turned ON).
call.
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2. To disable the "Microphone
Mute" field (turn ON), uncheck
the check box.
Accessing the Redial List
IP Phone UI
3. To disable the "Auto-Answer"
field (turn OFF), uncheck the
check box.
1. If you are off-hook and press
4. Click
changes.
to save your
m, the telephone
automatically dials the last
number you called.
5. Click on Operation->Reset.
6. In the "Restart Phone" field
2. If you are not on the phone,
click
phone.
to restart the IP
press mto display the
most recently dialed number
and use VWto scroll
Redial
through the list to view the
other numbers
IP Phone UI
3. Press Vto see the second
most recently dialed number, or
Wto see the oldest call on
Press mto dial the most
your list.
recent number you dialed from the
phone. If you are off-hook and
4. To dial the displayed number
press q, or lift the
press mthe last number
Handset or press any line keys.
you called will be called back. If
you are on-hook and press
5. Press Nor the
m, a Redial Directory list
mkey to cancel.
appears on-screen. The redial list
stores up to the last 100 numbers
you called, allowing you to scroll
through and select the number you
wish to redial.
Note: Your system administrator can
set your Redial key to speedial a
specific number. Contact your
system administrator for more
information.
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Deleting from the Redial List
NOTE: You cannot delete individual
entries in the Redial List.
IP Phone UI
To Delete All Items:
1. Press m.
2. Press L, then press
Lagain at the prompt to
erase all items.
DELETE again to
erase all items
Redial List is
empty
Mute
IP Phone UI
Press the ebutton at any time
to mute handset, headset or
handsfree. The speaker light will
flash slowly and you can hear the
caller, but they cannot hear you. To
switch mute on or off, press
e.
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Receiving Calls
NOTE: The
N
button can be
used to cancel the call pickup
procedure.
When a call is ringing at your
extension, you see the "Inbound
Call" Screen. The line/call
appearance light flashes quickly
for the incoming call.
Sending an Incoming Call to
Voicemail
You can send an incoming call
directly to voicemail without
answering the call. To do this,
Laflamme & Assoc
555-1234
press Nwithout picking up
the handset. If you're already on
the phone your incoming call
should go directly to voicemail.
Your phone screen displays a
Answering an Incoming Call
IP Phone UI
voicemail icon (
) along with
the number of waiting messages, if
you have unheard messages
(example:
x4).
To answer the call:
• For handsfree operation, press
qor the line/call
appearance button for the
incoming call.
• Press qfor hands-
free or headset operation.
NOTE: The audio mode setting you
have selected in the options list
under 7. Headset Settings
determines if the call goes to
handsfree or headset opera-
tion. For more information, see
the section "Customizing Your
Phone" in the 9133i Installation
Guide.
• Lift the handset for handset
operation.
If the phone is already connected
to a call, pressing the line/call
appearance button for the new
incoming call automatically places
the connected call on hold and
answers the new call. To reconnect
to a party, press the line/call
appearance button for that call.
If you cannot answer the call, the
caller goes to voicemail if voicemail
has been configured for your
extension.
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Handling Calls
When you are connected to a call,
you can use the hard keys on the
phone to place a call on hold,
transfer a call, or conference.
John 1051
01:17
button to go from one call to the
next. The phone automatically puts
your current call on hold as soon as
you press a new line/call
Placing a Call on Hold
When you place a call on hold,
only your phone can retrieve the
appearance button. If you have
more than one call on hold, you
can reconnect to a held call by
pressing the line/call appearance
button where that call is being
call.
IP Phone UI
held. Press Nto disconnect
To place a call on hold:
the call.
1. Connect to the call (if not
already connected).
Transferring Calls
2. Press the Hold Okey.
Blind Transfer
A blind transfer is when you
transfer a call directly to another
extension without consulting with
the person receiving the call. To do
this, simply complete the transfer
immediately after you have
entered the number. The call goes
directly to the extension or outside
line you transferred to. If the party
you are transferring the call to does
not answer, the transferred call
rings back to your extension.
Call held
Jun 8 2:55pm
The line/call appearance light will
begin to flash slowly and after a
short time the phone will beep
softly to remind you that you still
have a call on hold. The screen
displays "Call Held" with the line
number the call is held at the
phone.
NOTE: The phone will not beep to
remind you that you still have a
call on hold if you are con-
nected to another call.
When on Hold
To let your caller know that they
are still on hold, music plays softly
(if this has been set up for your
system). The call/line appearance
light for the line you are on
remains solid to indicate that you
are still connected.
Automatic Hold
When juggling between calls, you
do not have to press the hold
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Consultive Transfer
Conferencing Calls
You also have the option to consult
with the person you are
transferring the call to, before you
complete the transfer. To do this,
remain on the line until the
receiving party answers the call.
After consulting with the receiving
party, you can either complete the
transfer or cancel the transfer to go
back to the original call.
The 9133i phone system supports
up to 3 parties (including yourself)
in a conference call.
Note: Your system administrator can
set your Conf key to speedial a
specific number. Contact your
system administrator for more
information.
IP Phone UI
To create a conference call
IP Phone UI
1. Connect to the first party you
wish to include in the confer-
ence (if not already connected).
To transfer a call to another
extension:
2. Press l. A new line
opens.
1. Connect to the call you wish to
transfer (if not already con-
nected).
2
2. Press k. You will
hear a dial tone as a second line
opens up.
=Dial
3. Enter the extension number of
the person you wish to transfer
the call to, or dial the outside
number of the person you wish
to transfer the call to.
3. Enter the extension number, or
dial the outside number of the
person you wish to add to the
conference.
4. Wait for the new party to
answer. You can consult with
the new party first before add-
ing them to the conference.
4. To complete a "blind" transfer,
press kagain before
the phone begins dialing. To
complete a consultive transfer,
remain on the line to speak with
the party before pressing
5. To add the new party to the con-
ference, press l
again.
kagain. To cancel
6. To drop a party from the confer-
the transfer, select Cancel on the
display screen.
ence, press lonce
more.
7. To exit the conference leaving
the other two parties con-
nected, disconnect by placing
the handset back on-hook or by
pressing N.
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You can use VWto scroll
through and see the numbers and
names (if available) of the parties
in the conference call.
To conference two calls you are
already connected to
IP Phone UI
1. Begin with active calls on two
different lines.
2. Press l. A new line
will open.
3. Press the line key of the call you
wish to conference with.
4. Press lagain. The
two lines link into a conference
call.
pressing
played party from the call.
NOTE: When a nUame is displayed,
drops the dis-
Ending Calls
IP Phone UI
To end a call, you first need to
reconnect to the call if not already
connected (for example, if your
caller is on hold). Press Nto
end the call. If connected through
the handset, you can also place the
handset back on hook to end the
call.
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the name to find a better match.
4. To dial the displayed number
Managing Calls
The 9133i has several features that
make it easier to make and manage
calls, and to keep track of your
caller history, as well as your
press jor just lift the
handset or press any line keys.
5. Press Jto cancel.
business and personal contacts.
Saving Numbers and Names to
the Directory
You can save a number to your
Directory from your display during
a call, from the Redial list or
Callers list, or by entering a new
number and name.
Directory List
The Directory List is your personal
phone book, conveniently stored
within your phone. You can enter
up to 200 entries into the 9133i
Directory by adding them
manually, or by saving the number
and name from other lists stored
on your phone. Each entry can
contain a maximum of 16 letters
and numbers.
Saving from the Display
IP Phone UI
Accessing Your Directory
You can save the name and/or
number displayed on your screen
during a call to the Directory, or to
one of your programmable keys.
IP Phone UI
1. Press J. The directory
1. Press Kduring the call.
displays the number of entries
in your list. If the Directory list
is empty, "Directory Empty/Use
Save to add" is displayed.
Save to?
John Burns
9054550055
Directory empty
Use Save to add
2. Press Jor an empty
programmable key. If a name is
displayed both the number and
name are saved in Directory or
the programmable key. If no
name or "Unknown Name" are dis-
played you can enter the name
using the dial pad.
2. You can access entries by press-
ing VWto scroll through
the list.
3. To search for an entry by name,
press the dial pad number cor-
responding to the first letter of
the name (for example, press 7
for the letter P). Continue to
3. Press Kto finish.
press the dial pad number to
access other letters on the same
key (for example, press 7 three
times for ‘Ron’). If there are mul-
tiple entries under the same let-
ter, you can use VWto
scroll through the list, or con-
tinue to press the next letters of
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4. To backspace and erase a mis-
Saving from Hard keys to the
Directory
take, press Tor L.
5. Press Kto finish.
IP Phone UI
To save an entry from your Redial
list or Callers list:
Saved: Directory
John Burns
1. Press the desired hard key
nor m.
Editing in Directory
IP Phone UI
From Callers or Redial, scroll
through the list to find the name
and number that you wish to
save to your directory.
2. Press K.
To edit a listing in your directory:
3. Press J. If the name is
1. Press J.
displayed with the number,
both are saved to the Directory.
If no name is displayed, you can
enter the name using the dial
pad.
2. Access the entry you want to
edit by pressing the first letter of
the name on the dial pad, and
VWto scroll through the
list.
Entering a New Number and
Name into the Directory
3. To begin editing press T.
Press Tagain to erase the
numbers or letters to the left or
use the dial pad to enter addi-
tional digits or characters once
you have saved the number. If
you don't want to change the
number or name just press
IP Phone UI
1. Press K. At the "Save to?"
prompt, press J.
2. Use the dial pad key to enter the
number.
J
at any time to
exit.
NOTE: To add a one second pause dur-
ing number editing press
4. Press Kto finish.
N
.
3. Press K. At the "Enter
Name" prompt, use the dial pad
to select the letters. Continue to
press the number key to access
the next letter for that key (for
example, press 2 three times to
access C). Press Uto move to
the next space, or wait a
moment and the cursor auto-
matically advances. To insert a
space between letters, press
U.
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Deleting Items from Directory
There are two ways to delete calls
from your directory.
IP Phone UI
To delete items one by one:
1. Press J.
2. Press VWto find the item
you want to delete.
3. Press L, then L
again at the prompt to erase the
item.
DELETE again to
erase this item
IP Phone UI
To delete all items in the directory:
1. Press J.
2. Press L, then L
again at the prompt to erase all
items.
Directory empty
Use Save to add
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If the telephone number of an
incoming or outgoing call matches
a number that you have
programmed with a name in a
programmable key or the
Callers List
The Callers list is a stored log of
your incoming calls. The 9133i
telephone stores information on up
to 200 incoming calls in the Callers
list. Your telephone logs the
number and name (if available) of
the caller, when they last called,
and the number of times they tried
to reach you.
Directory, the Callers list will
display the name and number.
The display shows you how many
callers have been added to the list
since you last checked it.
When the Callers list is full, the
oldest call records are deleted to
accommodate the information of
new callers.
Caller’s List Screen Display
Display Item
Description
Indicates you have returned the call from the Call-
ers list.
450-349-0438
"N" indicates a new call.
N MAR 04 3:30pm 2x
XX New Callers
When you’re not on the telephone and not in the
Callers list, the display shows you how many callers
have been added to the list since you last checked
it.
Indicates an unanswered call in the Callers list.
Indicates an answered call in the Callers list.
Indicates a Call Waiting call in the Callers list.
Indicates an incoming Call Waiting call.
"2x" indicates this caller has called twice. The dis-
play shows the date and time of the last call from
that caller.
John Burns
9054550055
Jun 8 2:41pm 2X
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3. To move the cursor one digit to
Accessing the Callers List
IP Phone UI
the right, press U. To erase
one digit to the left of the cursor,
press T.
4. To dial the displayed number
1. Press n. Press V
Wto move through the Call-
ers list. Press Vto see the
press j, or just lift
the handset or press any line
keys.
NOTE: To add a one second pause dur-
ing number editing press
most recent call, or Wto see
the oldest call on your list.
2. To dial the displayed number
O
.
Deleting from the Callers List
There are two ways to delete calls
from the Caller’s list.
just press jor lift the
Handset or press any line keys.
3. Press nto cancel.
IP Phone UI
John Burns
007
9054550055
Jun 8 2:55pm
N
Deleting items one by one:
1. Press n.
Editing in the Callers List
2. Press VWto find the item
Important: The Callers list does not
save changes. Editing in the callers
list is generally used if you plan to
call the number and need to add a
prefix.
you want to delete.
3. Press L, then L
again at the prompt to erase the
item.
In the Callers list, if a dial pad key
is pressed when a number and/or a
name is displayed, the cursor will
automatically add the digit at the
left side of the number to enable
IP Phone UI
Deleting All Calls:
the entry of the prefix.
1. Press n.
2. Press L, then L
IP Phone UI
again at the prompt to erase all
calls.
1. Press n.
2. Press VWto find the
entry you want to edit. Press
Vto view the most recent
call, or Wto see the oldest
call on your list.
5. Press any key on the dial pad to
begin editing.
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The following are the call forward
modes you can set:
Call Forwarding
The call forwarding feature on the
IP phone allows incoming calls to
be forwarded to another
destination.
Call
Forward-
Mode
Description
Call forwarding is disabled by
default. You can enable call
Off
Disables call forward
(Aastra
Web UI
only)
forwarding on a global basis or on
an individual line-basis, for each
line. If you have configured call
forwarding on an individual line,
then the settings for this line are
used; otherwise, the phone-wide
call forward settings are used.
All
Phone forwards all
incoming calls imme-
diately to the specified
destination.
Busy
Phone forwards
incoming calls if the
line is already in use.
You can enable call forwarding on
all phones (global settings) or on
specific lines (local settings) of a
single phone. For local settings,
you can set call forwarding on up
to 9 individual lines.
No
Phone forwards the
call if it is not
answered in the speci-
fied number of rings
Answer
Busy No
Answer
Phone forwards the
call if either the line is
already in use or the
call is not answered in
the specified number
of rings.
For global and local call
forwarding, you can set the
following:
• Call forward mode
• Destination number
• Number of rings before for-
warding the call (from 1 to 9
rings)
You can set the global call forward
settings using the IP phone UI or
the Aastra Web UI. However, you
must use the Aastra Web UI to set
the per-line call forward settings.
The per-line settings override the
settings for global call forwarding.
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Setting Call Forwarding
Use the following procedure to set
global call forwarding.
Aastra Web UI
For Global Call Forward Settings:
1. Click on Basic Settings->Call
Forward.
IP Phone UI
1. Press Ion the phone to
enter the Options List.
2. Select Call Forward and press
U.
2. In the "Mode" field, select the
mode you want to set on your
phone.
Note: To disable call forwarding in the
Aastra Web UI, set the mode to
OFF and remove the phone num-
ber in the "Number" field.
3. Select Cfwd Number and press
U.
4. Enter the number destination
for which you want your incom-
ing calls to be forwarded and
press U.
3. In the "Number" field, enter the
call forward number for which
you want your calls to be call
forwarded.
Note: If you leave the "Number" field
blank, call forwarding is dis-
abled.
Press Vto scroll to Cfwd Mode
4. In the "Number of Rings" field,
enter the number of rings you
want to set before the call is
forwarded. Valid values are 1 to
9.
and press U.
5. Use the VWto select a
value and press U. Valid val-
5. Click
to save the Call
ues are All, Busy, No Answer,
Busy No Answer.
Forward settings. The changes
are dynamic and are immedi-
ately applied to the phone.
6. Press Vto scroll to No. Rings
and press U.
For Per-Line Call Forward Settings:
7. Use the VWto select a
value and press U. Valid val-
Aastra Web UI
ues are 1 to 9.
Note: "Number of Rings" field applys
to No Answer and Busy No
Answer modes only.
1. Select a line to set Call Forward-
ing on.
2. In the "Mode" field, select the
mode you want to set on this
line.
A message displays "confirmed".
Note: To disable call forwarding in the
Aastra Web UI, set the mode to
OFF and remove the phone num-
ber in the "Forward Number"
field.
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Note: To force a line to use the global
settings, set the "Mode" field to
Global.
3. In the "Forward Number" field,
enter the call forward number
for which you want your calls on
this line to be call forwarded.
4. In the "Number of Rings" field,
select the number of rings on
the line before the call is for-
warded. Valid values are 1 to 9.
5. Click
to save the Call
Forward settings. The changes
are dynamic and are immedi-
ately applied to the phone.
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Configuring Suppression of
DTMF Playback
Use the following procedure to
configure suppression of DTMF
Additional Features
This section describes additional
features you can use on the 9133i
phone.
playback.
Suppress DTMF Playback
A feature on the IP phones allows
you to enable or disable the
suppression of DTMF playback
when a number is dialed from the
programmable keys.
Aastra Web UI
1. Click on Basic Settings->
Preferences.
When suppression of DTMF
playback is disabled, and you press
a programmable key, the IP phone
dials the stored number and
displays each digit as dialed in the
LCD window.
When the suppression of DTMF
playback is enabled, the IP phone
dials the stored number and
displays the entire number
immediately in the LCD window,
allowing the call to be dialed faster.
2. Go to the "General" section.
DTMF playback suppression is
disabled by default. Suppressing
DTMF playback can be configured
using the Aastra Web UI.
3. Enable the "Suppress DTMF
Playback" field by checking the
check box. (Disable this field by
unchecking the box). Default is
disabled.
4. Click
to save your set-
tings. These changes are not
dynamic. You must restart your
IP phone for the changes to take
affect.
5. Click on Operation->Reset.
6. In the "Restart Phone" field
click
to restart the IP
phone and apply the changes.
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Ring Tone Sets
Ring Tones and Tone Sets
In addition to ring tones, you can
configure ring tone sets on a
global-basis on the IP phone. Ring
tone sets consist of tones
customized for a specific country.
The ring tone sets you can
You can configure ring tones and
ring tone sets on the IP phone.
Ring Tones
There are several distinct ring
tones a user can select from to set
on the IP phones. You can enable/
disable these ring tones on a global
or per-line basis.
The following table identifies the
valid settings and default values
for each type of configuration
method.
configure on the IP phones are:
• US (Default - also used in Canada)
• United Kingdom
• Italy
• Germany
• France
• Europe (generic tones)
• Australia
When you configure the country's
tone set, the country-specific tone
is heard on the phone for the
following:
Ring Tone Settings Table
Configuration
Method
Valid
Values
Default
Value
IP Phone UI
Global:
Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Global:
Tone 1
- dial tone
- secondary dial tone
- ring tone
- busy tone
Aastra Web
UI
Global:
Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Global:
Tone 1
- congestion tones
- call waiting tone
- ring cadence pattern
You configure global ring tones
and tone sets using the Aastra Web
UI and the IP Phone UI.
Per-Line:
Global
Tone 1
Tone 2
Tone 3
Tone 4
Tone 5
Silent
Per-Line:
Global
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Configuring Ring Tones and
Tone Sets
Use the following procedures to
configure ring tones and tone sets
Aastra Web UI
1. Click on Basic Settings->
Preferences->Ring Tones.
on the IP phone.
IP Phone UI
(global configuration only)
1. Press Ion the phone to
enter the Options List.
2. Select Tones.
3. Select Set Ring Tone.
4. Select the type of ring tone
(Tone 1 through Tone 5, or
Silent).
For global configuration:
2. In the "Ring Tones" section,
select a country from the "Tone
Set" field.
5. Select Set and then select Next.
6. Select Tone Set.
7. Select the country for which you
want to apply the tone set. Valid
values are Australia, Europe,
France, Germany, Italy, UK, and
US. Default is US.
3. Select a value from the "Global
Ring Tone" field.
Note: See the Ring Tone Settings Table
on page 37 for valid values.
8. Select Set.
For per-line configuration:
The ring tone and tone set you
select is immediately applied to
the IP phone.
4. In the "Ring Tone" section,
select a line for which you want
to set ring tone.
5. Select a value from the "LineN"
field.
Note: See the Ring Tone Settings Table
on page 37 for valid values.
6. Click
to save your set-
tings. These changes are not
dynamic. You must restart your
IP phone for the changes to take
affect.
7. Click on Operation->Reset.
8. In the "Restart Phone" field
click
to restart the IP
phone and apply the ring tone.
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Stuttered Dial Tone
Call Waiting Tone
You can enable or disable the
playing of a stuttered dial tone
when there is a message waiting on
the IP phone.
You can enable or disable the
playing of a call waiting tone when
a caller is on an active call and a
new call comes into the phone.
You can configure this feature
using the Aastra Web UI.
You can configure this feature
using the Aastra Web UI.
Configuring Stuttered Dial Tone
Configuring Call Waiting Tone
Use the folllowing procedures to
configure stuttered dial tone on the
IP phone.
Use the folllowing procedures to
configure a call waiting tone on the
IP phone.
Aastra Web UI
Aastra Web UI
1. Click on Basic Settings->
Preferences->General.
1. Click on Basic Settings->
Preferences->General.
2. A call waiting tone is enabled by
default. If required, disable the
"Play Call Waiting Tone" field
by unchecking the check box.
2. Stuttered dial tone is enabled by
default. If required, disable the
"Stuttered Dial Tone" field by
unchecking the check box.
3. Click
tings.
to save your set-
3. Click
tings.
to save your set-
4. Click on Operation->Reset.
5. In the "Restart Phone" field
4. Click on Operation->Reset.
5. In the "Restart Phone" field
click
phone.
to restart the IP
click
phone.
to restart the IP
9133i IP Phone User Guide 39
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Language
Using the IP phone UI, you can set
the phones to use a specific
language to display.
When you set the language to use
on the phone, all of the display
screens (menus, services, options,
etc.) display in that language. Valid
languages for the IP phones
include English, French, Spanish,
German, and Italian. Default is
English.
Setting Language
You set the language on the IP
phone using the Options key
(I) on the IP phone.
Note: A check mark displays beside the
language currently configured on
the IP phone.
Use the following procedure to set
the language for the IP phone.
IP Phone UI
1. Press Ion the phone to
enter the Options List.
2. Select Language and press U.
3. Use the VWto select a
language to display on the IP
phone and press U. Valid val-
ues are In English (English),
En francais (French), En espanol
(Spanish), In Deutsch (German),
or In italiano (Italian). Default is
English.
A message displays "confirmed".
Note: The language you select is imme-
diately applied to the IP phone
UI display.
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Why is the light not coming on
with a new Voice Mail Message?
Troubleshooting Solutons
Why is my display blank?
Ensure that power is being
provided to your phone. Make sure
your phone is plugged into a
power source.
Your phone system or service
provider must provide “Visual”
Message Waiting service for this
function to work. Check with
your system administrator for
more information.
Why is my speakerphone
not working?
How do I find the IP address of
my phone?
Instructions on where to find
the IP address of your phone can
be found in this guide in the sec-
tion, "Finding Your Phone’s IP
Addres" on page 5.
If you press the d /f button
and the speaker light flashes and
you do not hear dial tone through
the speaker phone, the Set Audio
option in the phone’s Options list
has been set up for headset use.
Press d /f a second time and if
the light goes out, the phone has
been set up to be used only with a
headset or handset. If the light
stays on steady and you hear dial
tone, the phone has been set up so
that you can alternate between the
speakerphone and the headset by
pressing d /f . See the section
“Customizing your phone” in
the 9133i Installation Guide for
instructions on how to change
the Set Audio option.
How do I change my user
password?
You can change the user password
from the IP phone UI or the Aastra
Web UI.
IP Phone UI
1. Press Ion the phone to
enter the Options List.
2. Select User Password and
Why can’t I get a dial tone?
press U.
Check for any loose connections
and that the phone has been
3. Enter the current user password
installed properly. For installation
instructions, please refer to the
“Installation and Setup” section in
the Aastra 9133i Installation Guide
provided with your phone.
and press U.
4. Enter the new user password
and press U.
5. Re-enter the new user password
Why doesn’t my phone ring?
and press U.
Check the ring volume on your
phone. It may be turned down or
turned off. To adjust the ringer
volume setting, press the volume
button when the phone is on-hook
and idle. For more information,
refer to the “Adjusting Volume
section” in the Aastra 9133i
Installation Guide provided with
your phone.
A message, "Password
Changed" displays on the
screen.
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How do I restart the IP phone?
IP Phone UI
Aastra Web UI
1. Click on Operation->User
Password.
1. Press the Ibutton on
the phone to enter the Option
List.
2. Use the Vkey to scroll down
the list of options to Phone Sta-
tus and press the Ukey to
2. In the "Current Password" field,
enter the current user password.
select.
Note: By default, the user name is
“user” (all lowercase) and the
password field is left blank. If
you have forgotten your pass-
word, contact your system
3. Press the Vkey to scroll to
the Restart Phone option.
4. Press the Ukey to confirm and
restart the phone. If you do not
wish to restart your phone,
administrator for assistance.
3. In the "New Password" field,
enter the new user password.
press the Tkey to cancel.
temporarily during the restart
field, enter the new user pass-
word again.
and downloading process.
5. Click
changes.
to save your
Aastra Web UI
For information on how to access
the Aastra Web UI, go to the sec-
tion "Accessing the Aastra Web
UI" on page 5.
1. Click on Operation->Reset.
Why does my phone display
"Bad Encrypted Config"?
The IP phone displays "Bad
Encrypted Config" because
encrypted configuration files are
enabled but the decryption process
has failed.
2. Click
.
3. Click OK at the confirmation
prompt.
Report this error to your system
administrator.
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Aastra Telecom shall not be liable
for any incidental or consequential
damages, including, but not
limited to, loss, damage or expense
directly or indirectly arising from
the customers use of or inability to
use this telephone, either
separately or in combination with
other equipment. This paragraph,
however, shall not apply to
consequential damages for injury
to the person in the case of
Limited Warranty
Aastra Telecom warrants this
product against defects and
malfunctions during a one (1) year
period from the date of original
purchase. If there is a defect or
malfunction, Aastra Telecom shall,
at its option, and as the exclusive
remedy, either repair or replace
the telephone set at no charge, if
returned within the warranty
period.
telephones used or bought for use
primarily for personal, family or
household purposes.
If replacement parts are used in
making repairs, these parts may be
refurbished, or may contain
refurbished materials.
If it is necessary to replace the
telephone set, it may be replaced
with a refurbished telephone of the
same design and color. If it should
become necessary to repair or
replace a defective or
malfunctioning telephone set
under this warranty, the provisions
of this warranty shall apply to the
repaired or replaced telephone set
until the expiration of ninety (90)
days from the date of pick up, or
the date of shipment to you, of the
repaired or replacement set, or
until the end of the original
warranty period, whichever is
later. Proof of the original purchase
date is to be provided with all
telephone sets returned for
This warranty sets forth the entire
liability and obligations of
Aastra Telecom with respect to
breach of warranty, and the
warranties set forth or limited
herein are the sole warranties and
are in lieu of all other warranties,
expressed or implied, including
warranties or fitness for particular
purpose and merchantability.
Warranty Repair Services
Should the set fail during the
warranty period;
In North America, please call
1-800-574-1611 for further
information.
Outside North America, contact
your sales representative for return
instructions.
warranty repairs.
You will be responsible for
shipping charges, if any. When you
return this telephone for warranty
service, you must present proof of
purchase.
Exclusions
Aastra Telecom does not warrant
its telephone sets to be compatible
with the equipment of any
particular telephone company.
This warranty does not extend to
damage to products resulting from
improper installation or operation,
alteration, accident, neglect, abuse,
misuse, fire or natural causes such
as storms or floods, after the
telephone is in your possession.
9133i IP Phone User Guide 37
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After Warranty Service
Aastra Telecom offers ongoing
repair and support for this product.
This service provides repair or
replacement of your Aastra
Telecom product, at Aastra
Telecom's option, for a fixed
charge. You are responsible for all
shipping charges. For further
information and shipping
instructions;
In North America, contact our
service information number: 1-800-
574-1611. Outside North America,
contact your sales representative.
Note: Repairs to this product may be made
only by the manufacturer and its
authorized agents, or by others who
are legally authorized. This restriction
applies during and after the warranty
period. Unauthorized repair will
void the warranty.
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Index
A
I
Aastra Web UI
basic settings description 6
Intercom calls 21
operation description 6
status description 5
L
language
about this guide 1
auto-answer, enabling/disabling 21
B
BLF list 12, 14
BLF, setting 12
C
M
call forwarding 33
configuring 34
microphone, enabling/disabling 21
N
no service 3
call waiting tone 39
callers list 31
calls, ending 27
calls, handling 25
calls, making 20
calls, managing 28
calls, placing on hold 25
calls, receiving 24
calls, transferring 25
conference calls 26
O
park/pickup
programmable key
D
dial tones, stuttered 39
dialing a number 20
directory list 28
do not disturb (DND) 11
documentation 1
DTMF, suppressing playback 36
editing 17
R
redial 22
requirements, 9133i 2
restarting the phone 19
ring tone sets 37
ring tones 37
F
features, 9133i 1
Flash key 14
G
getting started 3
H
hard keys 7
headset, using 20
S
speakerphone, using 20
speeddial 9
startup screens 3
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Index
T
troubleshooting solutions 41
How do I change my user pass-
word? 41
How do I find the IP address of
my phone? 41
How do I restart the IP phone?
42
Why can’t I get a dial tone? 41
Why does my phone display
"bad encrypted config"?
42
Why doesn’t my phone ring?
41
Why is my display blank? 41
Why is my speakerphone not
working? 41
Why is the light not coming on
with a new Voice Mail
Message? 41
U
updating the phone 3
user password 6
using the 9133i 7
V
voicemail 24
W
Warranty 37
Web interface 5
X
XML service 14
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If you’ve read this owner’s manual and consulted the Troubleshooting section and
for technical assistance.
© Aastra Telecom Inc.2005 41-000113-00-08
eud-0863_en/1.0
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