ATO Network Card V9256K User Manual

V.92 56K  
Internal Modem  
User’s Guide  
C6628-0702M1  
TOSHIBA  
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3
Industry Canada Requirement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conformé à la norme NMB-003  
du Canada.  
Pursuant to FCC CFR 47, Part 68:  
When you are ready to install or use the modem, call your local telephone  
company and give them the following information:  
The telephone number of the line to which you will connect the  
modem  
The registration number that is located on the device  
The FCC registration number of the modem will be found on either  
the device which is to be installed, or, if already installed, on the  
bottom of the computer outside of the main system label.  
The Ringer Equivalence Number (REN) of the modem can vary.  
For the REN of your modem, refer to your computer’s user’s guide.  
The modem connects to the telephone line by means of a standard jack  
called the USOC RJ11C.  
Type of service  
Your modem is designed to be used on standard-device telephone lines.  
Connection to telephone company-provided coin service (central office  
implemented systems) is prohibited. Connection to party lines service is  
subject to state tariffs. If you have any questions about your telephone line,  
such as how many pieces of equipment you can connect to it, the telephone  
company will provide this information upon request.  
Telephone company procedures  
The goal of the telephone company is to provide you with the best service it  
can. In order to do this, it may occasionally be necessary for them to make  
changes in their equipment, operations, or procedures. If these changes  
might affect your service or the operation of your equipment, the telephone  
company will give you notice in writing to allow you to make any changes  
necessary to maintain uninterrupted service.  
If problems arise  
If any of your telephone equipment is not operating properly, you should  
immediately remove it from your telephone line, as it may cause harm to  
the telephone network. If the telephone company notes a problem, they  
may temporarily discontinue service. When practical, they will notify you  
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4
in advance of this disconnection. If advance notice is not feasible, you will  
be notified as soon as possible. When you are notified, you will be given  
the opportunity to correct the problem and informed of your right to file a  
complaint with the FCC. In the event repairs are ever needed on your  
modem, they should be performed by Toshiba Corporation or an authorized  
representative of Toshiba Corporation.  
Disconnection  
If you should ever decide to permanently disconnect your modem from its  
present line, please call the telephone company and let them know of this  
change.  
Fax branding  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device to send any message via  
a telephone fax machine unless such message clearly contains in a margin  
at the top or bottom of each transmitted page or on the first page of the  
transmission, the date and time it is sent and an identification of the  
business, other entity or individual sending the message and the telephone  
number of the sending machine or such business, other entity or individual.  
In order to program this information into your fax modem, you should  
complete the setup of your fax software before sending messages.  
Instructions for IC CS-03 certified equipment  
1
NOTICE: The Industry Canada label identifies certified equipment.  
This certification means that the equipment meets certain  
telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The Department does not  
guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be installed  
using an acceptable method of connection. The customer should be  
aware that compliance with the above conditions may not prevent  
degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a  
representative designated by the supplier. Any repairs or alterations  
made by the user to this equipment, or equipment malfunctions, may  
give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic  
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water pipe system, if present, are connected together. This precaution  
may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections  
themselves, but should contact the appropriate electric inspection  
authority, or electrician, as appropriate.  
2
The user’s guide of analog equipment must contain the equipment’s  
Ringer Equivalence Number (REN) and an explanation notice similar  
to the following:  
The Ringer Equivalence Number (REN) of this device can vary.  
For the REN number of your modem, refer to your computer’s user’s  
guide.  
NOTICE: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices  
subject only to the requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed 5.  
3
The standard connecting arrangement (telephone jack type) for this  
equipment is jack type(s): USOC RJ11C.  
Copyright  
This user’s guide is copyrighted by Toshiba Corporation with all rights  
reserved. Under the copyright laws, this user’s guide cannot be reproduced  
in any form without the prior written permission of Toshiba. No patent  
liability is assumed, however, with respect to the use of the information  
contained herein.  
© 2002 by Toshiba Corporation. All rights reserved.  
Export Administration Regulation  
This document contains technical data that may be controlled under the  
U.S. Export Administration Regulations, and may be subject to the  
approval of the U.S. Department of Commerce prior to export. Any export,  
directly or indirectly, in contravention of the U.S. Export Administration  
Regulations is prohibited.  
Disclaimer  
This user’s guide has been validated and reviewed for accuracy. The  
instructions and descriptions it contains are accurate for the Toshiba  
internal modem at the time of this user’s guides production. However,  
succeeding products and user’s guides are subject to change without notice.  
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6
Toshiba assumes no liability for damages incurred directly or indirectly  
from errors, omissions or discrepancies between the modem and the user’s  
guide.  
Trademarks  
Microsoft and Windows are registered trademarks of Microsoft  
Corporation.  
Microcom and Microcom Networking Protocol are registered trademarks  
of Microcom, Inc.  
Hayes is a registered trademark of Hayes Microcomputer Products Inc.  
MNP is a trademark of Microcom Systems, Inc.  
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Answering an incoming voice call.................... 20  
Configuring Modem On Hold ................................. 25  
Adding and removing the Modem On Hold  
icon from the system tray.......................... 28  
Locating the Modem On Hold application version.. 29  
Chapter 2: Function Check ........................................ 31  
Running diagnostics .............................................. 31  
Determining current connection protocol .............. 38  
7
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Contents  
8
Connecting to a telephone line......................... 47  
Nn Modulation handshake ............................... 61  
On Return online to data mode ........................ 61  
P Select pulse dialing....................................... 62  
Qn Result code control .................................... 62  
T Select tone dialing......................................... 62  
Vn DCE response format.................................. 62  
Wn Result Code Option.................................... 63  
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&Cn Data Carrier Detect (DCD) control............ 65  
-V.90=<n> ........................................................ 72  
+PMH Command ............................................. 79  
+VCID Command ............................................. 79  
Chapter 5: S-Registers.............................................. 81  
S-Register values................................................... 82  
S0 Auto answer ring number ........................... 82  
S1 Ring counter............................................... 82  
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Contents  
10  
S6 Wait before dialing...................................... 84  
S37 Dial line rate.............................................. 86  
Flow control........................................................... 97  
Serial port flow control .................................... 98  
XON/XOFF flow control (software)................... 98  
CTS/RTS two-way flow control (hardware)...... 99  
Commands (\Qn, &Kn) .................................... 99  
Modem port flow control ............................... 100  
Data compression................................................ 100  
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Telephone line types............................................. 103  
Connectable lines (2-wire) ............................. 104  
Unconnectable lines (4-wire) ......................... 104  
Dial modes........................................................... 104  
Glossary ..................................................................105  
Index .......................................................................117  
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Introduction  
Congratulations on becoming the owner of a V.92 56K-compliant  
internal modem offering advanced functions for fax and data  
communication. This user’s guide provides detailed information  
on features, operation and technical specifications of your internal  
modem.  
Conventions  
This user’s guide uses the following formats to describe, identify,  
and highlight terms and operating procedures.  
Abbreviations  
On first appearance, and whenever necessary for clarity,  
abbreviations are enclosed in parentheses following their  
definition; for example: Read Only Memory (ROM). Acronyms  
are also defined in the Glossary.  
12  
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Introduction  
Conventions  
13  
Keys  
The keyboard keys are used in the text to describe many computer  
operations. A distinctive typeface identifies the key top symbols as  
they appear on the keyboard. For example, Enter identifies the  
Enter key.  
Key operation  
Some operations require you to simultaneously use two or more  
keys. We identify such operations by the key top symbols  
separated by a plus sign (+). For example, Ctrl + C means you must  
hold down Ctrl and at the same time press C. If three keys are used,  
hold down the first two and at the same time press the third.  
ATDT  
Text you are to type in is represented in the type  
face you see to the left.  
Display  
ABC Text generated by the computer that appears on  
its display screen is presented in the type face  
you see to the left (bold).  
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Introduction  
Features  
14  
Messages  
Messages are used in this user’s guide to bring important  
information to your attention. Each type of message is identified  
as shown below.  
CAUTION: This icon indicates the existence of a hazard that could  
result in damage to equipment or property if the safety instruction  
is not observed.  
NOTE: This icon indicates information that relates to the safe  
operation of the equipment or related items.  
Features  
The V.92 56K internal modem provides capability for facsimile  
transmissions and standard computer-to-computer data  
communications, at a rate of up to 53,000 bits per second  
(downstream). It supports the following V.92 features:  
Fast Connect—shortens connection times up to 25 percent, by  
storing phone line characteristics.  
Modem On Hold (MOH)—enables you to talk on the  
telephone while connected to the Internet, using the same  
telephone line. This feature requires ISP support and Call  
Waiting/Caller ID Service. It also requires the Modem On  
Hold application, which comes preinstalled on your  
computer.  
PCM Upstream—transmits up to 48,000 bits per second  
upstream to host modems that support the V.92 protocol.  
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Introduction  
15  
Features  
Data Compression—increases transmission speeds using the  
new V.44 compression algorithm, which is optimized for  
World Wide Web browsing. The modem also supports MNP5  
and V.42bis data compression protocols.  
The internal modem has a modem port (RJ11) for connecting to an  
analog telephone line.  
CAUTION: Connect the internal modem ONLY to an analog line,  
not to a digital line. For more information, see “Connection  
procedures” on page 44.  
Due to FCC limitations, speeds of 53 kbps are the maximum  
permissible transmission rates during downloads. Actual data  
transmission speeds will vary depending on line conditions. Many  
users will experience throughput in the range of 32 to 44 kbps  
under normal conditions, depending on telephone line quality.  
To achieve a V.92 56K connection, both your modem and the host  
modem (typically at an ISP) must be V.92 56K modems. As many  
ISPs do not yet support the V.92 protocol, most connections will  
be V.90 56K connections.  
V.92 connections also require a phone line that supports the V.92  
protocol. Some phone lines will not support V.92 or V.90 56K  
connections at all, either because of quality impairments or  
additional analog-to-digital conversions (for example, PBX  
systems).  
When a PCM upstream connection is not possible, the modem  
automatically uses the default V.34 protocol for “upstream” data  
transmission, which supports connection rates of up to 33,600 bits/  
second.  
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Introduction  
Features  
16  
56K data commu- The internal modem uses the V.92 protocol to  
nication  
connect to host V.92 modems at data rates of  
up to 53,000 bits per second (bps). It uses the  
V.90 protocol to connect at data rates of up to  
53,000 bps when connecting to a V.90 host  
modem. For connections that do not support  
either the V.90 or V.92 protocol, the internal  
modem uses the ITU standard V.34 protocol  
to connect at rates of up to 33,600 bits per  
second. The internal modem also supports all  
of the earlier, lower-speed ITU/CCITT  
modem protocols.  
Fax capability  
You can use the internal modem to transmit  
and receive facsimiles at rates of up to 14,400  
bps. The internal modem supports Class 1 fax  
transmission.  
Standard com-  
mands  
The internal modem is compatible with the  
industry standard Hayes® AT commands and  
S-Register settings.  
Error control  
This feature assures accurate data transmis-  
sion even over telephone lines subject to  
noise interference. The internal modem uses  
Microcom Networking Protocol® 4 (MNP4)  
and V.42 error correction.  
Data compression Compression can greatly increase data  
throughput. The internal modem supports the  
new V.44 compression protocol, which is  
optimized for World Wide Web browsing. It  
also supports MNP5 and V.42bis data com-  
pression protocols.  
Serial port access  
The internal modem frees your computer’s  
serial port for connection of a serial mouse,  
serial printer or other serial device.  
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Introduction  
Function charts  
17  
Ring indicator  
The computer can be powered on automati-  
cally when the modem answers a call. This  
feature is available only when the computer is  
in Resume/Standby mode. Refer to your com-  
puter’s documentation for details on ring  
indicator power on.  
Standby/Hiber-  
nate  
When the computer is set to Standby or  
Hibernate, the modem settings automatically  
resume when you turn on the power. Refer to  
your computer’s documentation for details on  
Standby/Hibernate modes.  
Modem On Hold  
Enables you to talk on the telephone while con-  
nected to the Internet, using the same telephone  
line. This feature requires ISP support and Call  
Waiting/Caller IDService. The phone line must  
support Type 2 Caller ID (CID).  
Fast Connect  
Shortens connection times up to 25 percent, by  
storing phone line characteristics.  
PCM upstream  
Transmits up to a maximum rate of 48,000 bits  
per second upstream to host V.92 modems that  
support this feature.  
Function charts  
The modem supports these communication protocols:  
Functions available in all operating systems  
Function  
Remarks  
Data V.92/V.90  
V.34  
From 32 Kbps to 56 Kbps  
From 2400 bps to 33.6 Kbps  
4800, 7200, 9600 bps, 12, 14.4 Kbps  
V.32bis  
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Introduction  
Function charts  
18  
Functions available in all operating systems (Continued)  
Function  
V.32  
Remarks  
4800, 9600 bps  
1200, 2400 bps  
1200 bps  
V.22bis  
V.22  
V.23  
75, 600, 1200 bps  
300 bps  
V.21  
BELL212A 1200 bps  
BELL103  
MNP5  
MNP4  
V.44  
300 bps  
Data compression  
Error control  
Data compression  
Data compression  
Error control  
V.42bis  
V.42  
Fax  
V.17  
7200, 9600 bps, 12, 14.4 Kbps  
7200, 9600 bps  
2400, 4800 bps  
300 bps  
V.29  
V.27ter  
V.21 ch2  
EIA-578  
Class 1 command set for fax  
Definition: bps stands for bits per second.  
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Chapter 1  
Modem On Hold  
Your computer comes with the Modem On Hold application  
preinstalled. This application enables you to answer  
incoming voice calls or make outgoing voice calls while  
maintaining your Internet connection, by putting the Internet  
connection on hold.  
To use the Modem On Hold feature, you must have Call  
Waiting service and an ISP that supports the V.92 modem  
protocol. You must also have Caller ID service, if you want  
the application to display the identity of incoming calls. The  
phone line must support Type 2 Caller ID.  
For V.90 connections, which do not support the Modem On  
Hold feature, the Modem On Hold application displays the  
incoming call information so that you can choose to either  
ignore it, or disconnect the Internet connection to answer the  
call. The application can also be configured to automatically  
disconnect your Internet connection so that you can answer  
incoming voice calls, in case you do not have Call Waiting  
service.  
19  
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Modem On Hold  
Using Modem On Hold  
20  
The Modem On Hold application comes configured to  
automatically launch when you start the computer, displaying  
an  
icon on the system tray. However, you can change this  
configuration. See “Configuring Modem On Hold” on  
page 25 for instructions.  
Using Modem On Hold  
The Modem On Hold application pops up the V.92 Modem  
On Hold dialog whenever an incoming voice call is detected,  
or you place an outgoing voice call while connected to the  
Internet. This dialog displays information about the call in a  
Call Status box.  
Answering an incoming voice call  
When the modem detects an incoming voice call during an  
Internet connection, the V.92 Modem on Hold dialog appears.  
The Call Status box indicates that a call is waiting. If you  
have Caller ID, the dialog also displays the phone number  
and identity of the incoming call.  
Sample Incoming voice call dialog box  
1
To ignore an incoming call, click Ignore, or simply  
ignore the call.  
If you ignore the call, it will continue to ring until the  
timer expires in 15 seconds.  
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Modem On Hold  
Using Modem On Hold  
21  
2
To answer an incoming call, click Answer, then pick up  
your telephone handset.  
The Call Status box indicates that the Internet connection  
is on hold while you complete your voice call.  
Sample Modem On Hold in progress dialog box  
3
To maintain the Internet connection, you must complete  
the voice call before the Modem On Hold timer expires.  
The application displays the timer in the lower right  
corner. The timeout value is determined by your ISP.  
4
To end your voice call and resume your Internet  
connection, click Resume Data Call.  
A dialog displays, indicating that the Modem On Hold  
has been cancelled and instructing you to hang up.  
Sample Modem On Hold cancelled dialog box  
5
Click OK.  
The Call Status box indicates that it is resuming the  
modem (Internet) connection.  
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Modem On Hold  
Using Modem On Hold  
22  
Sample Resuming modem connection dialog box  
The modem connection is automatically renegotiated and  
your Internet connection resumes.  
NOTE: A “Call Canceled” message may display. If this occurs, wait  
a few seconds while the modem automatically redials and  
reestablishes your Internet connection.  
Placing an outgoing voice call  
To use this function, your phone line must support three-way  
calling service.  
1
Right-click the  
display the modem popup window.  
icon, located on the system tray, to  
Sample modem popup window  
Click Place Voice Call.  
2
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Modem On Hold  
Using Modem On Hold  
23  
The V.92 Modem On Hold dialog appears, instructing  
you to click the Call button.  
Sample Placing a voice call dialog box  
3
Before the 15-second timer runs out, click Call.  
Otherwise, click Ignore to cancel the call.  
The Call Status box indicates that the Internet connection  
is on hold while you complete your voice call.  
Sample Modem On Hold in progress dialog box  
4
5
Pick up your telephone handset and place your voice call.  
To maintain the Internet connection, you must complete  
the voice call before the Modem On Hold timer expires.  
The application displays the timer in the lower-right  
corner. The timeout value is determined by your ISP.  
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Modem On Hold  
Using Modem On Hold  
24  
6
To end your voice call and resume your Internet  
connection, wait until the incoming caller has hung up,  
then click Resume Data Call.  
If you hang up before the incoming caller, a “Call  
Cancelled” message may display. If this occurs, wait a  
few seconds while the modem automatically redials and  
reestablishes your Internet connection.  
A dialog displays, indicating that the Modem On Hold  
has been cancelled and instructing you to hang up.  
Sample Modem On Hold cancelled dialog box  
7
Click OK.  
The Call Status box indicates that it is resuming the  
modem connection.  
Sample Resuming modem connection dialog box  
The modem connection is automatically renegotiated and  
your Internet connection resumes.  
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Modem On Hold  
Configuring Modem On Hold  
25  
Viewing Call History  
The Modem On Hold application provides a log of the last  
ten incoming calls. The log includes the date, time, phone  
number, and Caller ID (if you have Caller ID service).  
1
To view the call history, right-click the  
on the system tray, to display the modem popup window.  
icon, located  
Sample modem popup window  
Click Call History to display the Call History log.  
2
Sample Call History log  
Configuring Modem On Hold  
The Modem On Hold application comes preconfigured with  
Call Waiting, Caller ID, and the Modem On Hold Feature  
enabled. If your configuration does not match this, you can  
change the default configuration. You can also configure the  
application so that it does not automatically run when you  
start your computer.  
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Modem On Hold  
Configuring Modem On Hold  
26  
Configuring Modem On Hold settings  
You configure Modem On Hold settings from the V.92 MoH  
Settings dialog.  
1
To open the V.92 MoH Settings dialog, double-click the  
icon, located on the system tray in the lower-right  
corner of your desktop.  
The V.92 MoH Settings dialog appears.  
Sample V.92 MoH Settings dialog box  
2
If you do not have Call Waiting service, clear the Enable  
Call Waiting check box.  
All of the other settings in this dialog become  
unavailable. If you do not have Call Waiting, the modem  
will still display a message when it detects an incoming  
call during an Internet connection, however you will not  
be able to use the Modem On Hold feature to answer that  
call without losing the Internet connection.  
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Modem On Hold  
Configuring Modem On Hold  
27  
3
If you do not want the Modem On Hold feature enabled,  
select Disconnect call. Switch to voice.  
When the modem detects an incoming voice call during  
an Internet connection, it disconnects the Internet  
connection so that you can answer the voice call.  
4
5
If Modem On Hold is enabled, you can select or clear the  
Enable Caller ID check box to match your telephone  
service.  
To disable the warning that displays before the Modem  
On Hold timer expires (disconnecting an incoming or  
outgoing voice call if not completed), clear the Warn  
before timeout check box.  
6
7
To change the Modem On Hold warning timer value,  
select a value from the Warn before timeout dropdown  
box.  
You can set the timer from 10 to 60 seconds, in intervals  
of 10 seconds.  
If your phone system requires a number to be dialed to  
switch between voice and data calls, enter that number in  
the To switch between calls, dial box.  
If your phone system requires one number to switch from  
voice to data and a different number to switch from data  
to voice, enter both numbers in the box, separated by a  
comma.  
8
Click OK to close the dialog and save your changes.  
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Modem On Hold  
Configuring Modem On Hold  
28  
Enabling/Disabling the Modem On Hold autorun status  
1
Right-click the  
display the modem popup window.  
icon, located on the system tray, to  
Sample modem popup window  
2
If Start Automatically is checked, you can click it to  
clear the check mark.  
The Modem On Hold application no longer launches  
automatically when you start your computer.  
3
If Start Automatically is not checked, you can click it to  
select this option.  
A check mark appears next to the option. The Modem On  
Hold application now launches automatically when you  
start your computer.  
Adding and removing the Modem On Hold icon from the  
system tray  
If you no longer wish to use the Modem On Hold application,  
you may want to remove it from your system tray. You can  
add the icon to the system tray at a later time.  
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Modem On Hold  
Locating the Modem On Hold application version  
29  
Removing the icon  
1
Right-click the  
display the modem popup window.  
icon, located on the system tray, to  
Sample modem popup window  
2
3
Click Exit MOH.  
A confirmation dialog appears.  
Click OK to remove the icon from the system tray.  
Adding the icon  
From your desktop, click Start, Programs, Toshiba  
Internal Modem, Modem on Hold. The icon is added to the  
system tray.  
Locating the Modem On Hold application  
version  
1
Right-click the  
display the modem popup window.  
icon, located on the system tray, to  
Sample modem popup window  
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Modem On Hold  
Locating the Modem On Hold application version  
30  
2
Click About MOH to display the application version.  
Sample About MOH  
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Chapter 2  
Function Check  
This chapter describes how to check the internal modem’s  
functions. Use this procedure when the modem is not  
working properly, to help identify the problem and, in many  
cases, the solution.  
Running diagnostics  
If the modem is not working properly, running some simple  
diagnostics can help you determine if the modem drivers are  
installed correctly, or if the modem is not working due to a  
conflict with another application using the communications  
port.  
To run modem diagnostics:  
1
Double-click Control Panel on your computer’s desktop  
to open the Control Panel.  
31  
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Function Check  
Running diagnostics  
32  
Sample Control Panel  
2
Double-click Phone and Modem Options to open the  
Phone and Modem Options window.  
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Function Check  
Running diagnostics  
33  
Sample Phone and Modem Options window  
Click the Modems tab to display the installed modems.  
3
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Function Check  
Running diagnostics  
34  
Sample Modems tab dialog box  
4
If it is not already selected, click Toshiba Software  
Modem, then click Properties to open the Toshiba  
Software Modem Properties window.  
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Function Check  
Running diagnostics  
35  
Sample Toshiba Software Modem Properties window  
5
Click the Diagnostics tab.  
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Function Check  
Running diagnostics  
36  
Sample Diagnostics tab  
6
Click Query Modem.  
The system executes an automatic operations test,  
displaying the following message while the test is in  
progress.  
Sample Diagnostics test in progress message  
If the diagnostic test runs successfully, a series of  
commands and the modem’s response displays in the  
Modem Information box. The modem drivers are  
installed correctly.  
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Function Check  
Running diagnostics  
37  
Sample Diagnostics results  
If the diagnostics test fails, you may see a “Can’t Open  
Port” message. This indicates that another application is  
using the COM port, or the modem driver is not properly  
installed.  
7
8
9
If the diagnostic test fails, and this is the first time you’ve  
run the test, restart the computer and repeat step 1  
through step 6.  
If the diagnostic test fails a second time, double-click  
Control Panel on your computer’s desktop to open the  
Control Panel.  
Double-click Add/Remove Programs to open the Add/  
Remove programs window.  
10 Select and remove the Toshiba Software Modem.  
11 If prompted to do so, restart the computer.  
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Function Check  
Determining current connection protocol  
38  
12 Reinstall the Toshiba Software Modem driver.  
If you do not have the latest driver, you can download it  
from www.toshiba.com.  
13 Repeat step 1 through step 6 to run diagnostics again.  
The issued AT commands, and the modem’s response,  
appear in the Modem Information box. Use the scroll bar,  
if necessary, to locate the ATI3 command and its  
response.  
14 Verify that the driver you installed in step 12 is the  
currently installed driver.  
Determining current connection protocol  
If V.92 features do not appear to be functioning, verify that  
the connection is a V.92 connection using the following  
procedure.  
1
Double-click Control Panel on your computer’s desktop  
to open the Control Panel.  
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Function Check  
Determining current connection protocol  
39  
Sample Control Panel  
2
Double-click Phone and Modem Options to open the  
Phone and Modem Options window.  
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Function Check  
Determining current connection protocol  
40  
Sample Phone and Modem Options window  
3
Click the Modems tab to display the installed modems.  
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Function Check  
Determining current connection protocol  
41  
Sample Modems tab  
4
If it is not already selected, click Toshiba Software  
Modem, then click Properties to open the Toshiba  
Software Modem Properties window.  
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Function Check  
Determining current connection protocol  
42  
Sample Toshiba Software Modem Properties window  
5
Click the Diagnostics tab.  
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Function Check  
Determining current connection protocol  
43  
Sample Diagnostics tab  
6
7
Click View log to display connection information about  
the last call.  
Locate the data compression format in the log. If it lists  
V.44 data compression, the connection was a V.92  
connection.  
8
To append connection information for future calls to the  
existing call log, on the Diagnostics tab select the  
Append to Log check box.  
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Chapter 3  
Using the Internal  
Modem  
This chapter describes connection procedures and basic  
operations.  
Connection procedures  
This section describes how to connect the internal modem to,  
and disconnect it from, a telephone jack.  
CAUTION: The modem is designed for use with a standard analog  
telephone line. Do not connect the modem to a digital telephone  
line. A digital line may damage the modem. If you connect the  
modem to a digital telephone line, the modem will not dial, and  
will display the message NO DIAL TONE at the AT command line.  
44  
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Using the Internal Modem  
45  
Connection procedures  
Analog or digital?  
If you are not sure which type of line a particular line  
jack offers, assume that it is digital and do not connect  
the internal modem to it.  
If the wall jack is known to be connected to a PBX  
(Private Branch Exchange) system, then the line is  
digital. Do not connect the modem to it.  
If a (working) telephone connected to the wall jack has  
an REN (Ringer Equivalency Number) printed on its  
label, then it is an analog phone. If the phone is working  
correctly, then the wall jack itself is analog.  
Telephones in an office environment are commonly  
connected to digital phone lines.  
Unfortunately, the wall jacks for both analog and digital  
phone lines use the familiar RJ11 connector as shown on  
page 46. If you are not sure that an RJ11 jack terminates  
an analog phone line, do not connect the modem to it.  
Connecting the internal modem  
CAUTION: In the event of a lightning storm, unplug the modem  
cable from the telephone jack.  
A standard modular cable is supplied with the internal  
modem. Follow the steps below to connect the internal  
modem to a telephone jack.  
1
2
3
Turn the connector so that the small connecting lever  
faces down.  
Squeeze the lever and plug the connector into the  
computer’s modem port.  
Plug the other end of the cable into an RJ11 wall jack.  
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Using the Internal Modem  
Connection procedures  
46  
Connecting the internal modem  
NOTE: When you connect the RJ11 jack, insert it until you hear a  
click.  
Disconnecting the internal modem  
When you need to disconnect the internal modem’s modular  
cable:  
1
Pinch the connecting lever on the connector in the  
telephone wall jack and pull out the connector.  
Squeeze here  
Disconnecting the cable from the wall jack  
2
Disconnect the modular cable from the computer’s  
modem port.  
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Using the Internal Modem  
47  
Basic operation  
Basic operation  
After you connect the modular cable to your internal modem  
and a telephone line, you are ready to run your  
communication software. Refer to your software  
documentation for instructions on operating your internal  
modem.  
As examples, this section describes how to execute basic  
modem operations by typing AT commands directly into the  
communication software program. You must be in terminal  
mode to enter the AT commands. Refer to your software  
documentation or online help.  
Connecting to a telephone line  
The AT commands for connecting to a telephone line depend  
on whether you are using a direct line or an extension line,  
such as in an office building.  
Direct access line  
To place a call using tone dialing, enter:  
ATDT******* and press Enter.  
The asterisks * indicate the number you are calling.  
To place a call using pulse dialing, enter:  
ATDP******* and press Enter.  
The asterisks * indicate the number you are calling.  
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Using the Internal Modem  
Basic operation  
48  
Extension line  
If you are calling from an extension line, such as in an office  
building, and need to dial nine or another number to gain  
external access, follow the steps below.  
To place a call using tone dialing, enter:  
ATDT 9, ******* and press Enter.  
The nine or other number is for line access; the comma  
(,) is for a pause (about 2 seconds with the default  
setting) to give time for a connection. The asterisks *  
indicate the number you are calling.  
To place a call using pulse dialing, enter:  
ATDP 9, ******* and press Enter.  
The nine or other number is for line access; the comma is  
for a pause (about 2 seconds with the default setting) to  
give time for a connection. The asterisks * indicate the  
number you are calling.  
You can enter as many commas as you need. The  
following example will result in a six-second pause:  
ATDT 9,,, ******* and press Enter.  
NOTE: If you are using a PBX connection that does not wait for a  
dial tone, add the X0, X1 or X3 to the AT command line. For  
example: ATX3DP 9, ******* and press Enter.  
Actual usage will vary according to the host system, so please  
check with the system manager.  
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Using the Internal Modem  
49  
Basic operation  
Receiving a call  
To set the number of rings before the internal modem  
automatically answers the phone, set the S0 register as  
follows:  
ATS0=* and press Enter.  
The asterisk * indicates the number of rings.  
See “S-Register values” on page 82 for more details.  
Terminating a call  
The methods for terminating a call depend on the status of the  
connection.  
If the internal modem is dialing or has not yet gone  
online, you can terminate a call by pressing any key.  
If the terminal is online, enter the escape code (+++), then  
type: ATH and press Enter.  
If the remote party disconnects, the call will be  
automatically cut off.  
If the power to the computer is cut off, the call is  
terminated.  
Setting the data flow control  
Data flow control is used to start and stop data transmission  
according to the status of the data buffer (full or empty). The  
following describes how to set the data flow control method:  
CTS/RTS (hardware control)  
XON/XOFF (software)  
Also, see “MNP and V.42” on page 95.  
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Using the Internal Modem  
Basic operation  
50  
CTS/RTS control  
This control method is hardware-dependent. To control data  
flow, the modem and computer transmit Clear To Send/  
Request To Send signals to each other. To set CTS/RTS  
control, enter the following AT command:  
AT\Q3  
XON/XOFF control  
This control method is managed by software. The start/stop  
signals, that is transfer on/transfer off, are included in the data  
stream. To set XON/XOFF control, enter the following AT  
command:  
AT\Q1  
Please use any settings recommended in your  
communications software manual.  
Facsimiles  
Fax communication uses EIA-578 Class 1 commands and  
requires fax software. Communication is controlled by the  
fax software.  
NOTE: Use only software compatible with EIA-578 Class 1. Do not  
use EIA-592 Class 2-compatible software.  
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Chapter 4  
AT Commands  
In most cases, you will not need to type AT commands  
manually. However, there may be some occasions when you  
will need to do so.  
This chapter describes AT commands for data mode. Fax  
commands are issued by application software.  
AT command formats  
The format for entering AT commands is:  
ATXn  
where X is the AT command, and n is the specific value for  
some of the commands. After you type in the command,  
press Enter.  
Any command issued is acknowledged with a response in  
either text or numeric values known as result codes.  
All commands and command-values accepted by the modem  
are described in this section; any entry other than those listed  
results in an error.  
If no value is entered for n, then the command defaults to a  
value of n=0.  
51  
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AT Commands  
AT command formats  
52  
+++ Escape sequence  
The escape sequence allows the modem to exit data mode  
and enter online command mode. While in online command  
mode, you can communicate directly with your modem using  
AT commands. When you finish, you can return to data mode  
using the ATO command.  
There must be a pause after you enter an escape sequence  
before any additional characters can be sent to the modem.  
The length of this pause is set by Escape Guard Time (S12).  
The pause prevents the modem from interpreting the escape  
sequence as data.  
The value of the escape sequence character may be changed  
using register S2.  
A/ Repeat last command  
This command repeats the last command string entered. Do  
not precede this command with an AT prefix nor conclude it  
by pressing Enter.  
A Answer command  
This command instructs the modem to go off-hook and  
answer an incoming call.  
Bn Communication standard setting  
This command determines the communication standard—  
either CCITT or Bell.  
NOTE: This command is only useful for matching the modem to  
slower modems. It is rarely used today.  
B0  
Selects CCITT V.22 mode when the modem is  
at 1200 bps.  
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AT Commands  
AT command formats  
53  
B1  
Selects Bell 212A when the modem is at 1200  
bps.  
B2  
Unselects V.23 reverse channel.  
B3  
Unselects V.23 reverse channel.  
B15  
B16  
Selects V.21 when the modem is at 300 bps.  
Selects Bell 103J when the modem is at 300  
bps.  
Result Codes:  
OK  
n = 0,1,2,3,15,16  
ERROR Otherwise  
Dn Dial  
This command instructs the modem to dial a telephone  
number. Enter n (the telephone number and any modifiers)  
after the ATD command.  
Any digit or symbol (0-9, *, #, A, B, C, D) may be dialed as  
touch-tone digits. Characters such as spaces, hyphens, and  
parentheses do not count. They are ignored by the modem,  
but you may want to include them to make the number and  
modifiers easier to read.  
The following may be used as phone number modifiers:  
P
Pulse dialing.  
S=n  
Dial using the string saved by &Zn command.  
Touch-tone dialing (default).  
T
,
Pause during dialing. Pause for time specified  
in Register S8 before processing the next  
character in the dial string.  
W
Wait for dial tone. Modem waits for a second  
dial tone before processing the dial string.  
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AT Commands  
AT command formats  
54  
@
Wait for quiet answer. Wait for five seconds of  
silence after dialing the number. If silence is not  
detected, the modem sends a NO ANSWER  
result code back to the caller.  
!
;
Hook flash. Causes the modem to go on-hook  
for 0.5 seconds and then return to off-hook.  
Return to command mode. Causes the modem  
to return to command mode after dialing a  
number, without disconnecting the call.  
L
$
Redials last number. Should be the first  
character following ATD; ignored otherwise.  
Bong tone detection  
En Echo command  
This command controls whether or not the characters entered  
from your computer keyboard are displayed on your monitor  
(echoed) while the modem is in command mode.  
E0  
E1  
Disables echo to the computer.  
Enables echo to the computer (default).  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
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AT Commands  
AT command formats  
55  
Hn Hook control  
This command instructs the modem to go on-hook to  
disconnect a call, or off-hook to make the phone line busy.  
H0  
H1  
Modem goes on-hook (default).  
Modem goes off-hook.  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
In Request ID information  
This command displays product information about the  
modem.  
I0 or Returns the modem identity string and driver  
I3  
I1  
I2  
I4  
I5  
version number.  
Returns OK (no function).  
Returns OK (no function).  
Returns the driver build date.  
Returns the driver version, bus type (PCI,  
AC97), codec type, and country.  
I6  
I7  
I8  
Returns OK (no function).  
Returns the hardware version.  
Returns the codec type.  
I9  
Returns the country ID in English.  
Returns OK (no function).  
I10  
I11  
Returns connection information.  
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AT Commands  
AT command formats  
56  
The following table contains an example of the connection  
information returned by the I11 command:  
Description  
Status  
V.92  
24000  
49333  
24000  
49333  
LAPM  
V.44  
199  
26  
Last Connection  
Initial Transmit Carrier Rate  
Initial Receive Carrier Rate  
Final Transmit Carrier Rate  
Final Receive Carrier rate  
Protocol Negotiation Result  
Data Compression Result  
Estimated Noise Level  
Receive Signal Power Level (-dBm)  
Transmit Signal Power Level (-dBm)  
Round Trip Delay (msec)  
Near Echo Level (-dBm)  
Far Echo level (-dBm)  
13  
0
13  
73  
Transmit Frame Count  
0
Transmit Frame Error Count  
Receive Frame Count  
0
0
Receive Frame Error Count  
Retrain by Local Modem  
Retrain by Remote Modem  
Rate Renegotiation by Local Modem  
0
0
0
0
Rate Renegotiation by Remote Modem 0  
Call Termination Cause  
Robbed-Bit Signaling  
Digital Loss (dB)  
1
0
03  
NA  
Remote Server ID  
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AT Commands  
AT command formats  
57  
Connection Time (sec)  
OK  
19.968  
The ATI11 command may be issued from online command  
mode or after the end of a call. After a call, some of the  
values are no longer valid. The following table defines each  
command result, and indicates if the result is valid only  
during the call:  
Description  
Last Connection V.92, V.90, V.34, or V.32,  
depending on the type of connection  
Definition  
negotiated.  
Initial Transmit  
Carrier Rate  
Initial upstream rate.  
Initial Receive  
Carrier Rate  
Initial downstream rate.  
Final Transmit  
Carrier Rate  
Current or final upstream rate.  
Current or final downstream rate.  
Final Receive  
Carrier rate  
Protocol  
Negotiation  
Result  
LAPM, MNP, or NONE, depending  
on V.42 negotiation.  
DataCompression V.44, V.42bis, MNP5 or NONE.  
Result  
Estimated Signal/ Signal-to-noise ratio with implied  
Noise Level  
negative. Higher values indicate  
better conditions.  
Receive Signal  
Power Level  
(-dBm)  
The received signal power which,  
although labeled in -dBm, is only a  
relative measure for comparing  
calls to and from different locations.  
This value is valid only during a  
call.  
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AT Commands  
AT command formats  
58  
Transmit Signal  
Power Level  
(-dBm)  
The signal power transmitted  
upstream.  
Round Trip Delay The round trip delay, in  
(msec) milliseconds.  
Near Echo Level Near echo levels only.  
(-dBm)  
Far Echo level  
(-dBm)  
Far echo levels only.  
Transmit Frame  
Count  
The number of LAPM frames sent  
upstream during this call. The count  
wraps around at 65,535.  
Transmit Frame  
Error Count  
The number of REJ frames received  
at the analog client modem.  
Receive Frame  
Count  
The number of LAPM frames  
received by the client modem  
during this call. The count wraps  
around at 65,535.  
Receive Frame  
Error Count  
Number of frames received in error  
by the client modem.  
Retrain by Local Number of retrains requested by the  
Modem  
client modem.  
Retrain by  
Remote Modem  
Number of retrains requested by the  
remote modem.  
Rate  
Number of renegotiations requested  
Renegotiation by by the client modem.  
Local Modem  
Rate  
Number of renegotiations requested  
Renegotiation by by the remote modem.  
Remote Modem  
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AT Commands  
AT command formats  
59  
Call Termination The reason the call ended. This  
Cause  
value is valid only after the call  
ends.  
0
1
local modem  
command; ATH, DTR  
drop.  
remote modem  
command: cleardown,  
loss of signal.  
2
3
no answer, busy, etc.  
training failure (V.90 or  
V.34).  
4
protocol failure, for  
example if required  
by \N4.  
Robbed-Bit  
Signaling  
For PCM connection only, a  
hexadecimal 6-bit pattern of T1  
frames with robbed-bit signaling.  
Digital Loss (dB) For PCM connection only, the  
downstream digital loss.  
Remote Server ID NA  
Connection Time The time between the remote  
(sec)  
answer and the connect result, in  
seconds.  
Result Codes:  
As  
described n=0,1,2,3,4,5,6,7,8,9,11  
ERROR Otherwise  
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AT Commands  
AT command formats  
60  
Ln Monitor speaker volume  
This command sets speaker volume to low, medium, or high.  
L0 Low volume  
L1 Low volume (Same as L0)  
L2  
L3  
Medium volume (default)  
High volume  
Result Codes:  
OK  
n=0,1,2,3  
ERROR Otherwise  
Mn Monitor speaker mode  
This command turns the speaker on or off.  
M0  
M1  
The speaker is off.  
The speaker is on until the modem detects the  
carrier signal (default).  
M2  
M3  
The speaker is always on when modem is off-  
hook.  
The speaker is on until the carrier is detected,  
except when dialing.  
Result Codes:  
OK  
n=0,1,2,3  
ERROR Otherwise  
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AT Commands  
AT command formats  
61  
Nn Modulation handshake  
This command controls whether or not the local modem  
performs a negotiated handshake at connection time with the  
remote modem when the communication speed of the two  
modems is different.  
N0  
When originating or answering, this is for  
handshake only at the communication standard  
specified by S37 and the ATB command.  
N1  
When originating or answering, begin the  
handshake at the communication standard  
specified by S37 and the ATB command  
(default).  
During handshake, a lower transmission speed  
may be selected.  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
On Return online to data mode  
O0  
Instructs the modem to exit online command  
mode and return to data mode (see AT escape  
sequence, +++).  
O1  
O3  
This command issues a retrain before returning  
to online data mode.  
This command issues a rate renegotiation before  
returning to online data mode.  
Result Codes:  
OK  
n=0,1,3  
ERROR Otherwise  
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AT Commands  
AT command formats  
62  
P Select pulse dialing  
This command configures the modem for pulse (non-touch-  
tone) dialing. Dialed digits are pulsed until a T command or  
dial modifier is received. Tone dial is the default setting.  
Qn Result code control  
Result codes are informational messages sent from the  
modem and displayed on your monitor. Basic result codes are  
OK, CONNECT, RING, NO CARRIER, and ERROR. The  
ATQ command allows the user to turn result codes on or off.  
Q0  
Enables modem to send result codes to the  
computer (default).  
Q1  
Disables modem from sending result codes to  
the computer.  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
T Select tone dialing  
This command instructs the modem to send DTMF tones  
while dialing. Dialed digits are tone dialed until a P command  
or dial modifier is received. This is the default setting.  
Vn DCE response format  
This command controls whether result codes (including call  
progress and negotiation progress messages) are displayed as  
words or their numeric equivalents.  
V0  
V1  
Displays result codes as digits.  
Displays result codes as text (default).  
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AT Commands  
AT command formats  
63  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
Wn Result Code Option  
W0  
W1  
W2  
CONNECT result code reports DTE speed.  
Disable protocol result codes.  
CONNECT result code reports DTE speed.  
Enable protocol result codes.  
CONNECT result code reports DCE speed.  
Enable protocol result codes (default).  
Result Codes:  
OK  
n=0,1,2  
ERROR Otherwise  
Xn Result code selection, call progress monitoring  
This command sets detection options for dial tones and busy  
signals, which is its primary function. However, it also  
enables or disables extended result codes.  
Extended  
Command Result code  
Dial tone  
Detect  
Busy signal  
Detect  
X0  
X1  
X2  
X3  
Disable  
Enable  
Enable  
Enable  
Enable  
Disable  
Disable  
Enable  
Disable  
Enable  
Disable  
Disable  
Disable  
Enable  
Enable  
X4  
(default)  
X5  
Enable  
Enable  
Enable  
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AT Commands  
AT command formats  
64  
Extended result codes  
Disabled: Displays only the basic result codes: OK,  
CONNECT, RING, NO CARRIER, and  
ERROR.  
Enabled: Displays basic result codes, along with the  
connect message and the modem’s data  
rate, and an indication of the modem’s error  
correction and data compression operation.  
Dial tone detect  
Disabled: The modem dials a call regardless of  
whether it detects a dial tone.  
Enabled: The modem dials only upon detection of a  
dial tone, and disconnects the call if the dial  
tone is not detected within the specified  
time. The period of time the modem waits  
before dialing is specified in register S6.  
Busy tone detect  
Disabled: The modem ignores any busy tones it  
receives.  
Enabled: The modem monitors for busy tones.  
Result  
Codes:  
OK  
n=0,1,2,3,4,5  
ERROR Otherwise  
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AT Commands  
AT command formats  
65  
Zn Recall stored profile  
The modem performs a soft reset and restores (recalls) a  
configuration profile according to the parameter supplied.  
You can store two configuration profiles. If no parameter is  
specified, zero is assumed.  
Z0  
Z1  
Reset and restore stored profile 0.  
Reset and restore stored profile 1.  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
&Cn Data Carrier Detect (DCD) control  
Data Carrier Detect is a signal from the modem to the  
computer indicating that a carrier signal is being received  
from a remote modem. DCD normally turns off when the  
modem no longer detects the carrier signal.  
&C0 The state of the carrier from the remote modem  
is ignored. DCD circuit is always on.  
&C1 DCD turns on when the remote modem’s carrier  
signal is detected, and off when the carrier  
signal is not detected (default).  
Result Codes:  
OK  
n=0,1  
ERROR Otherwise  
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AT Commands  
AT command formats  
66  
&Dn Data Terminal Ready (DTR) control  
This command interprets how the modem responds to the  
state of the DTR signal and changes to the DTR signal.  
&D0 Ignore. The modem ignores the true status of  
DTR and treats it as always on. This should  
only be used if your communication software  
does not provide DTR to the modem.  
&D1 If the DTR signal is not detected while in online  
data mode, the modem enters command mode,  
issues an OK result code, and remains  
connected.  
&D2 If the DTR signal is not detected while in online  
data mode, the modem disconnects (default).  
&D3 Reset the modem on the on-to-off DTR  
transition.  
Result Codes:  
OK  
n=0,1,2,3  
ERROR Otherwise  
&F Load factory settings  
This command loads the configuration stored and  
programmed at the factory. This operation replaces all of the  
command options and the S-Register settings in the active  
configuration with factory values.  
&F  
Recall factory setting as active configuration.  
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AT Commands  
AT command formats  
67  
&Gn V.22bis guard tone control  
This command determines which guard tone, if any, to  
transmit while transmitting in the high band (answer mode).  
This command is only used in V.22 and V.22bis mode. This  
option is not used from North America and is for  
international use only.  
&G0 Guard tone disabled (default).  
&G1 Sets guard tone to 550 Hz.  
&G2 Sets guard tone to 1800 Hz.  
Result Codes:  
OK  
n=0,1,2  
ERROR Otherwise  
&Kn Local flow control selection  
&K0 Disables flow control.  
&K3 Enables RTS/CTS flow control (default).  
&K4 Enables XON/XOFF flow control.  
Result Codes:  
OK  
n=0,3,4  
ERROR Otherwise  
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AT Commands  
AT command formats  
68  
&Pn Select Pulse Dial Make/Break Ratio  
&P0 Selects 39% - 61% make/break ratio at 10  
pulses per second.  
&P1 Selects 33% - 67% make/break ratio at 10  
pulses per second.  
&P2 Selects 33% - 67% make/break ratio at 20  
pulses per second.  
Result Codes:  
OK  
n=0 to 2  
ERROR Otherwise  
&Tn Self-test commands  
These tests can help to isolate problems if you experience  
periodic data loss or random errors.  
&T0 Abort. Stops any test in progress.  
&T1 Local analog loopback test, V.56 Loop 3. This  
test verifies modem operation, as well as the  
connection between the modem and computer.  
If the modem is online when this command is  
issued, the modem hangs up.  
Result Codes:  
OK  
n=0  
CONNECT n=1  
ERROR  
Otherwise  
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AT Commands  
AT command formats  
69  
&V View active configuration and stored profile  
The modem maintains two stored profiles, in addition to the  
active profile. This command is used to display all three  
modem configurations, and any stored telephone numbers.  
&V  
View all three configurations and any stored  
telephone numbers.  
This command saves the current (active) configuration  
(profile), including all S-Registers except S3, S4 and S5.  
The current configuration comprises a list of storable  
parameters, which you can view using the &V command.  
These settings are restored to the active configuration upon  
receiving a Zn command or at power-up. Refer to “&V View  
active configuration and stored profile” on page 69.  
&W0 Stores the current configuration as profile 0.  
&W1 Stores the current configuration as profile 1.  
Result Codes:  
OK  
n = 0,1.  
ERROR Otherwise  
&Y Select stored profile for hardware reset  
This command does not change the modem behavior, but is  
included for compatibility with applications that issue the  
&Y command.  
Result Codes:  
OK  
n = 0,1.  
ERROR Otherwise  
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AT Commands  
AT command formats  
70  
&Zn=x Store telephone number  
This command is used to store up to four dialing strings in the  
modem’s nonvolatile memory for later dialing. The format  
for the command is &Zn=“stored number” where n is the  
location 0-3 to which the number should be written. The dial  
string may contain up to 34 characters. The ATDS=n  
command dials using the string stored in location n.  
Result codes:  
OK  
n = 0,1,2,3  
ERROR Otherwise  
\Nn Error control mode selection  
This command determines the type of error control used by  
the modem when sending or receiving data.  
\N0  
Buffer mode. No error control. (Also known as  
Normal Mode.)  
\N1  
\N2  
Direct mode.  
MNP or disconnect mode. The modem attempts  
to connect using MNP2-4 error control  
procedures. If this fails, the modem disconnects.  
This is also known as MNP-reliable mode.  
V.42, MNP, or buffer (default).  
\N3  
The modem attempts to connect in V.42 error  
control mode. If this fails, the modem attempts  
to connect in MNP mode. If this fails, the  
modem connects in buffer mode and continues  
operation. This is also known as V.42/MNP  
auto-reliable mode.  
\N4  
\N5  
V.42 or disconnect. The modem attempts to  
connect in V.42 error control mode. If this fails,  
the call will be disconnected.  
V.42. MNP or Buffer (same as \N3).  
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AT Commands  
AT command formats  
71  
\N7  
V.42. MNP or Buffer (same as \N3).  
Result Codes:  
OK  
n = 0,1,2,3,4,5,7  
ERROR Otherwise  
Qn Local flow control selection  
\Q0  
\Q1  
Disable flow control.  
XON/XOFF software flow  
control.  
\Q3  
RTS/CTS to DTE (default).  
Result Codes:  
OK  
n = 0,1,3  
ERROR Otherwise  
\Vn Protocol result code  
\V0  
Disable protocol result code appended to DCE  
speed.  
\V1  
Enable protocol result code appended to DCE  
speed (default).  
Result Codes  
OK  
n = 0,1  
ERROR Otherwise  
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AT Commands  
AT command formats  
72  
%Cn Data compression control  
This command determines the operation of V.42bis and MNP  
class 5 data compression. Online changes do not take effect  
until a disconnect occurs first.  
%C0 V.42bis/MNP 5 disabled. No data compression.  
%C1 V.42bis/MNP 5 enabled. Data compression  
enabled (default).  
Result Codes:  
OK  
n = 0, 1  
ERROR Otherwise  
-V.90=<n>  
This command enables/disables V.90 and changes the  
downstream rate.  
-V90=0 Disables V.90  
-V90=1 Enables V.90 Auto rate (default value)  
-V90=X Controls the downstream rate  
-V90?  
Shows the current value  
Shows the range [0-21]  
-V90=?  
Possible values of n:  
“AT-V90=X” Downstream Rate  
0
1
2
3
4
V.90 disabled  
Auto rate (Default)  
28000 bps  
29333 bps  
30666 bps  
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AT Commands  
AT command formats  
73  
5
32000 bps  
33333 bps  
34666 bps  
36000 bps  
37333 bps  
38666 bps  
40000 bps  
41333 bps  
42666 bps  
44000 bps  
45333 bps  
46666 bps  
48000 bps  
49333 bps  
50666 bps  
52000 bps  
53333 bps  
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
+DS44 V.44 Data Compression Command  
This command configures the V.44 data compression  
direction used by the modem. It can also be used to display  
the current data compression configuration, and the  
supported <direction> parameter values.  
+DS44 = <direction>  
Valid <direction> values are as follows:  
0
Modem does not negotiate V.44 compression.  
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AT Commands  
AT command formats  
74  
1
2
3
Modem negotiates V.44 compression for  
transmit only.  
Modem negotiates V.44 compression for  
receive only.  
Modem accepts V.44 compression in both or  
either direction (default).  
Result Codes:  
OK  
<direction> = 0,1,2,3  
ERROR Otherwise  
+DS44?  
This command displays the current V.44 compression  
configuration.  
+DS44=?  
This command displays the supported +DS44 <direction>  
parameter values.  
+MS Command  
This command can be used to set protocol and connection  
speed parameters for the modem. Instead of having to change  
multiple S registers, this single command produces the same  
effect. The command can also be used to display the current  
modem protocol and maximum connection speed settings. In  
addition, it can be used to display all the supported +MS  
command parameter values.  
+MS= <carrier>, <automode>, <min_rate>, <max_rate>,  
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AT Commands  
AT command formats  
75  
This command is used to set the various parameters described  
below:  
<carrier>  
The modem protocol. Valid values are:  
Value  
Meaning  
V92  
V90  
V.92 (default)  
V.90  
V34  
V.34  
V32T  
V32B  
V32  
V.32ter  
V.32bis  
V.32  
V22B  
V22  
V.22bis  
V.22  
Bell212A Bell 212A  
V23C  
V.23, constant carrier,  
asymmetric FDM  
V.21  
V21  
Bell103  
Bell 103  
<automode> 0  
1
Disables automatic modulation  
negotiation  
Enables automatic modulation  
negotiation (default)  
If a <max_rate> value is specified,  
<automode> is automatically disabled.  
<min_rate> The minimum receive rate. Valid  
<min_rate> values are from 300 to  
57333.  
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AT Commands  
AT command formats  
76  
<max_rate> The maximum receive rate. If set to 0,  
then the max rate will be determined by  
the modulation means selected in the  
<carrier> and <automode> settings. Zero  
is the default. Valid <max_rate> values  
are from 300 to 57333. Maximum receive  
rates for each valid <carrier> are as  
follows, in bits per second:  
V92  
V90  
V34  
V32B  
V32  
V22bis  
V22  
28000—57333 / steps of 1333  
28000—57333 / steps of 1333  
2400—33600 / steps of 2400  
4800—19200 / steps of 2400  
4800—14400 / steps of 2400  
2400  
2200  
Bell212A 1200  
V23C  
V.21  
1200  
300  
Bell103 300  
Example: +MS=V92,1,0,0  
This sets the modulation to be V.92 and the speed  
negotiations to use automode. This is the modem default.  
Example: +MS=V90,0,0,45333  
This will limit the maximum speed to 45,333 bps in V.90  
mode.  
+MS?  
This command displays the current +MS command  
configuration.  
+MS=?  
This command displays all supported values for each +MS  
command parameter.  
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AT Commands  
+PCW Command  
This command configures how the modem responds to a call  
waiting signal. The modem’s response is also determined by  
the current configuration of the +VCID caller ID command  
(See “+VCID Command” on page 79 for information on this  
command). You can also use the +PCW command to display  
the current call waiting configuration, and to display the  
supported <call waiting> parameter values.  
+PCW=<call waiting>  
Valid <call waiting> parameter values are as follows:  
0
Enables the call waiting detector. When a call  
waiting signal is detected, the modem responds  
to it according to the +VCID caller ID  
command configuration. This is the default.  
1
2
Enables the call waiting detector. When a call  
waiting signal is detected, the modem hangs up  
the current call and answers the waiting call.  
Disables the call waiting detector.  
Result Codes:  
OK  
<call_waiting> = 0,1,2  
ERROR Otherwise  
+PCW?  
This command displays the current call waiting  
configuration.  
+PCW=?  
This command displays the supported <call_waiting>  
parameter values.  
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AT Commands  
AT command formats  
78  
+PIG Command  
This command enables or disables PCM upstream. You can  
also use this command to display the current PCM upstream  
configuration, and to display the supported +PIG command  
parameter values.  
+PIG=<value>  
Valid <value> parameter values are as follows:  
0
1
Enables PCM upstream.  
Disables PCM upstream. This is the default.  
Result Codes:  
OK  
<value> = 0,1  
ERROR Otherwise  
+PIG?  
This command displays the current +PIG command  
configuration.  
+PIG=?  
This command displays the supported +PIG <value>  
parameter values.  
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AT Commands  
AT command formats  
79  
+PMH Command  
This command enables or disables the Modem On Hold  
feature. You can also use this command to display the current  
Modem on Hold configuration, and to display the supported  
+PMH command parameter values.  
+PMH=<value>  
Valid <value> parameter values are as follows:  
0
1
Enables Modem On Hold. This is the default.  
Disables Modem on Hold.  
Result Codes:  
OK  
<value> = 0,1  
ERROR Otherwise  
+PMH?  
This command displays the current +PMH command  
configuration.  
+PMH=?  
This command displays the supported +PMH <value>  
parameter values.  
+VCID Command  
This command enables or disables caller ID. You can also use  
this command to display the current caller ID configuration,  
and to display the supported +VCID command parameter  
values.  
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AT Commands  
AT command formats  
80  
+VCID=<value>  
Valid <value> parameter values are as follows:  
0
1
2
Disables caller ID. This is the default.  
Enables caller ID, with formatted presentation.  
Enables caller ID, without formatting.  
Result Codes:  
OK  
<value> = 0,1,2  
ERROR Otherwise  
+VCID?  
This command displays the current caller ID configuration.  
+VCID=?  
This command displays the supported +VCID <value>  
parameter values.  
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Chapter 5  
S-Registers  
S-Registers contain the settings that determine how several  
functions of the internal modem operate, such as choosing  
how many times to let the telephone ring before the modem  
answers and how long to wait before it hangs up if a  
connection fails. You can also customize certain AT  
commands, such as the escape sequence and command line  
termination.  
The contents of the registers are changed automatically when  
you modify corresponding settings in your communication  
software. If you choose, however, you can display and edit  
the contents of the registers manually when the modem is in  
command mode. If the value is outside the acceptable range,  
an error is generated.  
This chapter describes the settings for each S-Register.  
81  
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S-Registers  
S-Register values  
82  
S-Register values  
The format for displaying the value of an S-Register is:  
ATSn?  
where n is the register number. After you type in the  
register press Enter.  
The format for modifying the value of an S-Register is:  
ATSn=r  
where n is the register number, and r is the new register  
value. After you type in the register number and its new  
value press Enter.  
S0 Auto answer ring number  
This register determines the number of rings the modem will  
count before automatically answering a call. Enter 0 (zero) if  
you do not want the modem to automatically answer at all.  
When disabled, the modem can only answer with an ATA  
command.  
Range:  
Default:  
Units:  
0-255  
0
rings  
S1 Ring counter  
This register is read-only. The value of S1 is incremented  
with each ring. If no ring occurs over a six-second interval,  
the register is cleared.  
Range:  
Default:  
Units:  
0-225  
0
rings  
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S-Registers  
S-Register values  
83  
S2 AT escape character (user-defined)  
This register determines the ASCII value used for an escape  
sequence. The default is the + character. The escape sequence  
allows the modem to exit data mode and enter command  
mode when online. Values greater than 127 disable the escape  
sequence.  
Range:  
Default:  
Units:  
0-255  
43  
ASCII  
S3 Command line termination character (user-defined)  
This register determines the ASCII values as the carriage  
return character. This character is used to end command lines  
and result codes.  
Range:  
Default:  
Units:  
0-127, ASCII decimal  
13 (carriage return)  
ASCII  
S4 Response formatting character (user-defined)  
This register determines the ASCII value used as the line feed  
character. The modem uses a line feed character in command  
mode when it responds to the computer.  
Range:  
Default:  
Units:  
0-127, ASCII decimal  
10 (line feed)  
ASCII  
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S-Registers  
S-Register values  
84  
S5 Command line editing character (user defined)  
This register sets the character recognized as a backspace and  
pertains to asynchronous transmission only. The modem will  
not recognize the backspace character if it is set to an ASCII  
value greater than 32. This character can be used to edit a  
command line. When the echo command is enabled, the  
modem echoes back to the local DTE the backspace  
character, an ASCII space character, and a second backspace  
character. This means a total of three characters are  
transmitted each time the modem processes the backspace  
character.  
Range:  
Default:  
Units:  
0-127, ASCII decimal  
8 (backspace)  
ASCII  
S6 Wait before dialing  
This register sets the length of time, in seconds, that the  
modem must wait (pause) after going off-hook before dialing  
the first digit of the telephone number. The modem always  
pauses for a minimum of two seconds, even if the value of S6  
is less than two seconds. The wait for dial tone call progress  
feature (W dial modifier in the dial string) will override the  
value in register S6.  
Range:  
Default:  
Units:  
2-65  
3
seconds  
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S-Registers  
S-Register values  
85  
S7 Connection completion time-out  
This register sets the time, in seconds, that the modem must  
wait before hanging up because the carrier is not detected.  
The timer is started when the modem finishes dialing  
(originate), or goes off-hook (answer). In originate mode, the  
timer is reset upon detection of an answer tone if allowed by  
county restriction. The timer also specifies the wait for  
silence time for the @ dial modifier in seconds. S7 is not  
associated with the W dial modifier.  
Range:  
Default:  
Units:  
1-255  
50  
seconds  
S8 Comma pause time  
This register sets the time, in seconds, that the modem must  
pause when it encounters a comma (,) in the dial command  
string.  
Range:  
Default:  
Units:  
0-65  
2
seconds  
S11 DTMF dialing speed  
This register determines the dialing speed.  
Range:  
Default:  
Units:  
50-150  
95  
.001 seconds  
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S-Registers  
S-Register values  
86  
S12 Escape guard time  
This register sets the value (in 20 ms increments) for the  
required pause after the escape sequence (default 1 second).  
Range:  
Default:  
Units:  
0-255  
50  
.02 seconds  
S37 Dial line rate  
S37 = 0 (default)  
maximum modem speed  
reserved  
S37 = 1  
S37 = 2  
S37 = 3  
S37 = 4  
S37 = 5  
S37 = 6  
S37 = 7  
S37 = 8  
S37 = 9  
S37 = 10  
S37 = 11  
S37 = 12  
S37 = 13  
S37 = 14  
S37 = 15  
S37 = 16  
S37 = 17  
S37 = 18  
S37 = 19  
1200/75 bps  
300 bps  
reserved  
1200 bps  
2400 bps  
4800 bps  
7200 bps  
9600 bps  
12000 bps  
14400 bps  
16800 bps  
19200 bps  
21600 bps  
24000 bps  
26400 bps  
28800 bps  
31200 bps  
33600 bps  
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S-Registers  
AT command set result codes  
87  
AT command set result codes  
The following table shows the result codes:  
Command Set Result Codes Table  
Result Code  
OK  
Numeric  
Description  
0
1
2
Command executed  
Modem connected to line  
CONNECT  
RING  
A ring signal has been  
detected  
NO CARRIER  
3
Modem lost carrier signal, or  
does not detect carrier signal,  
or does not detect answer  
tone  
ERROR  
4
5
Invalid command  
CONNECT 1200 EC*  
NO DIAL TONE  
BUSY  
CONNECT 2400 EC*  
CONNECT 4800 EC*  
Connection at 1200 bps  
No dial tone detected  
Busy signal detected  
Connection at 2400 bps  
Connection at 4800 bps  
6
7
10  
11  
* EC appears only when the Extended Result Codes  
configuration option is enabled. EC is replaced by one of the  
following symbols, depending upon the error control method  
used:  
V.44 - V.44 data compression with V.42 error control  
V.42bis - V.42 error control and V.42bis data compression  
V.42 - V.42 error control only  
MNP 5 - MNP class 4 error control and MNP class 5 data  
compression  
MNP 4 - MNP class 4 error control only  
NoEC - No error control protocol  
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S-Registers  
AT command set result codes  
88  
Command Set Result Codes Table (Continued)  
Result Code  
Numeric  
12  
Description  
CONNECT 9600 EC*  
CONNECT 14400 EC*  
CONNECT 19200 EC*  
CONNECT 7200 EC*  
CONNECT 12000 EC*  
CONNECT 16800 EC*  
CONNECT 300 EC*  
CONNECT 21600 EC*  
CONNECT 24000 EC*  
CONNECT 26400 EC*  
CONNECT 28800 EC*  
CONNECT 31200 EC*  
CONNECT 33600 EC*  
CONNECT 38400 EC*  
Connection at 9600 bps  
Connection at 14400 bps  
Connection at 19200 bps  
Connection at 7200 bps  
Connection at 12000 bps  
Connection at 16800 bps  
Connection at 300 bps  
Connection at 21600 bps  
Connection at 24000 bps  
Connection at 26400 bps  
Connection at 28800 bps  
Connection at 31200 bps  
Connection at 33600 bps  
13  
14  
24  
25  
86  
40  
55  
56  
57  
58  
59  
60  
28  
Connection at 38400 bps  
(DTE rate)  
* EC appears only when the Extended Result Codes  
configuration option is enabled. EC is replaced by one of the  
following symbols, depending upon the error control method  
used:  
V.44 - V.44 data compression with V.42 error control  
V.42bis - V.42 error control and V.42bis data compression  
V.42 - V.42 error control only  
MNP 5 - MNP class 4 error control and MNP class 5 data  
compression  
MNP 4 - MNP class 4 error control only  
NoEC - No error control protocol  
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S-Registers  
AT command set result codes  
89  
Command Set Result Codes Table (Continued)  
Result Code  
Numeric  
Description  
CONNECT 57600 EC*  
18  
Connection at 57600 bps  
(DTE rate)  
CONNECT 115200 EC*  
87  
Connection at 115200 bps  
(DTE rate)  
CONNECT 32000 EC*  
CONNECT 34000 EC*  
CONNECT 36000 EC*  
CONNECT 38000 EC*  
CONNECT 40000 EC*  
CONNECT 42000 EC*  
CONNECT 44000 EC*  
CONNECT 46000 EC*  
CONNECT 48000 EC*  
CONNECT 50000 EC*  
CONNECT 52000 EC*  
CONNECT 54000 EC*  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
Connection at 32000 bps  
Connection at 34000 bps  
Connection at 36000 bps  
Connection at 38000 bps  
Connection at 40000 bps  
Connection at 42000 bps  
Connection at 44000 bps  
Connection at 46000 bps  
Connection at 48000 bps  
Connection at 50000 bps  
Connection at 52000 bps  
Connection at 54000 bps  
* EC appears only when the Extended Result Codes  
configuration option is enabled. EC is replaced by one of the  
following symbols, depending upon the error control method  
used:  
V.44 - V.44 data compression with V.42 error control  
V.42bis - V.42 error control and V.42bis data compression  
V.42 - V.42 error control only  
MNP 5 - MNP class 4 error control and MNP class 5 data  
compression  
MNP 4 - MNP class 4 error control only  
NoEC - No error control protocol  
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S-Registers  
AT command set result codes  
90  
Command Set Result Codes Table (Continued)  
Result Code  
Numeric  
82  
Description  
CONNECT 56000 EC*  
CONNECT 28000 EC*  
CONNECT 29333 EC*  
CONNECT 30666 EC*  
CONNECT 33333 EC*  
CONNECT 34666 EC*  
CONNECT 37333 EC*  
CONNECT 38666 EC*  
CONNECT 41333 EC*  
CONNECT 42666 EC*  
CONNECT 45333 EC*  
CONNECT 46666 EC*  
CONNECT 49333 EC*  
CONNECT 50666 EC*  
CONNECT 53333 EC*  
Connection at 56000 bps  
Connection at 28000 bps  
Connection at 29333 bps  
Connection at 30666 bps  
Connection at 33333 bps  
Connection at 34666 bps  
Connection at 37333 bps  
Connection at 38666 bps  
Connection at 41333 bps  
Connection at 42666 bps  
Connection at 45333 bps  
Connection at 46666 bps  
Connection at 49333 bps  
Connection at 50666 bps  
Connection at 53333 bps  
100  
101  
102  
103  
104  
105  
106  
107  
108  
109  
110  
111  
112  
113  
* EC appears only when the Extended Result Codes  
configuration option is enabled. EC is replaced by one of the  
following symbols, depending upon the error control method  
used:  
V.44 - V.44 data compression with V.42 error control  
V.42bis - V.42 error control and V.42bis data compression  
V.42 - V.42 error control only  
MNP 5 - MNP class 4 error control and MNP class 5 data  
compression  
MNP 4 - MNP class 4 error control only  
NoEC - No error control protocol  
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S-Registers  
AT command set result codes  
91  
Command Set Result Codes Table (Continued)  
Result Code  
Numeric  
Description  
CONNECT 54666 EC*  
114  
Connection at 54666 bps  
* EC appears only when the Extended Result Codes  
configuration option is enabled. EC is replaced by one of the  
following symbols, depending upon the error control method  
used:  
V.44 - V.44 data compression with V.42 error control  
V.42bis - V.42 error control and V.42bis data compression  
V.42 - V.42 error control only  
MNP 5 - MNP class 4 error control and MNP class 5 data  
compression  
MNP 4 - MNP class 4 error control only  
NoEC - No error control protocol  
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Chapter 6  
Test Function  
Normally, data communications are executed by connecting  
your computer and modem to those of a remote station with a  
communication line. If any errors or malfunctions are  
encountered, it is necessary to check whether the cause is in  
the local station, the remote station or the communication  
line.  
This internal modem has a local/analog/loopback test  
function that identifies the cause of a malfunction. You can  
use the test to check errors in data communications or to  
check operation following modem connection.  
When conducting a test, use the &T command to select test  
mode and control. For details on the &T command, refer to  
“&Tn Self-test commands” on page 68.  
In this test, data is transmitted from the computer, is looped  
back (analog/loopback) within the modem from the  
transmitter to the receiver, then sent back to the computer.  
The test enables you to check whether the computer and  
modem are working properly.  
92  
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Test Function  
Testing procedure  
93  
Modem  
Computer  
Transmission  
Reception  
Transmitter  
Receiver  
Local/analog/loopback test  
Testing procedure  
To conduct the loopback test:  
1
2
3
Enter the following AT commands to set the modem to  
normal mode:  
AT&F\N0  
Receive OK  
Enter the following AT commands to select the local/  
analog/loopback test:  
AT&T1  
You are now in the online state.  
Enter characters from the keyboard as desired.  
The characters you enter should be displayed on the  
screen.  
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Test Function  
Testing procedure  
94  
4
5
Enter the escape code as follows to return to the  
command state from the online state.  
+++  
Receive OK.  
Enter the following AT commands to terminate the test:  
AT&T0  
Receive OK.  
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Chapter 7  
MNP and V.42  
The internal modem has built-in protocols MNP (Microcom  
Networking Protocol) Class 4 and V.42 for error correction  
and MNP class 5 and V.42bis for data compression.  
Error-correction overview  
Telephone line noise, or electrical interference, can cause  
errors in data communication. Noise is especially a problem  
at high speeds of 14,400 bps or greater.  
The MNP and V.42 protocols were developed to ensure  
reliable data communications despite the high probability of  
error generation from line noise.  
MNP error correction  
MNP was developed by Microcom. MNP class 4 enables data  
correction of full-duplex communications and also provides  
asynchronous/synchronous conversion and data packet-size  
negotiation to increase throughput.  
95  
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MNP and V.42  
Operation modes  
96  
The protocol of both modems must be the same. Therefore, if  
the remote modem supports only class 3 or below, the  
protocol for the remote modem will be used. If the remote  
modem does not use MNP, the communication will be made  
at the speed of the remote modem.  
V.42 error correction  
The V.42 (ITU-T-Rec V.42) protocol is recommended by the  
ITU (International Telecommunications Union). V.42  
specifies two kinds of protocols, LAP-M (Link Access  
Procedure for Modem) and MNP classes 2, 3, and 4. This  
protocol first tries to establish a link to the remote modem  
with LAP-M. If it is unsuccessful, it tries to connect with  
MNP. Although this modem uses class 4 correction, it can  
connect in class 5 to remote modems that support class 5.  
Operation modes  
The operation mode depends on whether an error-correction  
protocol is being used.  
Normal mode  
Errors are not corrected, even if communication speed is  
different between a personal computer and modem, or  
between modems, the buffers in the modem and the flow  
control function permit communication without changing  
communication speed.  
Reliable mode  
This mode is used with MNP or V.42 protocols to ensure  
error-free communication.  
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MNP and V.42  
Flow control  
97  
Commands (\Nn)  
The following N modulation handshake commands are used  
to set the communication mode:  
\N0, \N1 Remote modem unable to use MNP or V.42  
\N2  
\N3  
Remote modem uses MNP  
Uncertain if remote modem can use MNP or  
V.42  
\N4  
Remote modem uses V.42  
\N5, \N7 Same as \N3  
For details, refer to “AT Commands” on page 51.  
Flow control  
In both normal mode and reliable mode, the buffers in the  
modem and its flow control function permit communication  
even if the speed is different between a personal computer  
and modem (serial port) or between modems (modem port).  
If there is a speed difference between the serial port and  
modem port, the buffers in the modem will become full  
periodically. Therefore, the communication activity is  
controlled so that data transmission or reception is  
temporarily halted before the data exceeds buffer capacity,  
and transmission is resumed when the receiving buffers have  
room. This is the flow control function.  
The modem card has two kinds of flow control:  
Serial port flow control  
Modem port flow control (only in reliable mode)  
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MNP and V.42  
Flow control  
98  
Computer  
Modem  
DCE  
DTE  
Phone line  
Transmit  
Buffer  
Buffer  
Phone  
Circuit  
Receive  
Serial port  
flow control  
Modem port  
flow control  
Flow control  
Serial port flow control  
Serial port data flow is controlled by the modem in its  
communication with a personal computer.  
If the serial port speed is higher than the modem port speed,  
this control function sends a transmission halt request to the  
personal computer before the buffers in the modem are about  
to become full. When the buffers have room to receive data  
again, the transmission halt request is canceled and data  
transmission from the personal computer is resumed.  
The internal modem provides three kinds of serial port flow  
control: one determined by software and two determined by  
hardware.  
XON/XOFF flow control (software)  
Flow control is performed by sending XON and XOFF  
control codes in the data stream. The XOFF code makes a  
transmission halt request. The XON code makes a  
transmission restart request.  
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MNP and V.42  
Flow control  
99  
Since these two codes, XON and XOFF, are used as flow  
control characters, binary data that includes these two codes  
cannot be transmitted or received.  
CTS/RTS two-way flow control (hardware)  
Flow control is performed by turning on and off the control  
lines CTS (clear to send) and RTS (request to send) between  
the modem and the computer. A transmission halt or restart  
request is made from the modem to the computer using the  
CTS signal.  
A transmission halt or restart request is made from the  
personal computer to the modem using the RTS signal.  
Commands (\Qn, &Kn)  
Select flow control between the modem and computer (serial  
port) as follows:  
When CTS/RTS flow control is supported by the  
communication software  
\Q3, &K3 Communication in reliable mode or normal  
mode  
When XON/OFF flow control is only supported by the  
communication software  
\Q1, &K4 Communication in reliable mode or normal  
mode  
For details, refer to “AT Commands” on page 51.  
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MNP and V.42  
Data compression  
100  
Modem port flow control  
Modem port flow control refers to flow control between the  
modems of the local station and remote station.  
If data transmission from the modem under serial port flow  
control is interrupted because the computer cannot catch up  
with it, modem port flow control is applied to the remote  
modem so that transmitted data will not exceed buffer  
capacity. This flow control functions in normal mode only.  
Data compression  
Protocols MNP class 5 and V.42bis are included in the  
modem to compress data received from the computer. The  
receiving modem decompresses the received data and sends it  
to its own computer. This data compression function  
increases actual transmission speed up to twofold in  
communications using MNP5 or up to three or fourfold in  
communications using V.42bis. The compression ratio varies  
depending on the data. Actual speed will not always be raised  
close to the maximum compression ratio.  
The V.44 compression standard provides more efficient data  
compression than V.42bis, significantly increasing the  
received throughput and reducing the download time for Web  
pages.  
Commands (%Cn)  
Select whether or not to compress data in communications by  
MNP class 5 or V.42bis as follows:  
%C1 Enables data compression  
For details, refer to “AT Commands” on page 51.  
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Appendix A  
Specifications  
This appendix summarizes the Toshiba internal modem’s  
technical specifications.  
Network control unit (NCU)  
Type of NCU  
AA  
Type of line  
General telephone line  
Type of dialing  
Pulse  
Tone  
Control command AT commands  
EIA-578 commands  
Computer’s speaker  
Monitor function  
101  
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Specifications  
Communication specifications  
102  
Communication specifications  
Communication Data:  
Full duplex  
system  
Fax:  
Half duplex  
ITU-T-Rec  
Communication Data:  
protocol  
V.21 / V.22 / V.22bis / V.32 /  
V.32bis / V.34 / 56K /V.90 /  
V.92  
Bell  
103/212A  
Fax:  
ITU-T-Rec  
V.17 / V.29 / V.27ter  
(Former CCITT) /V.21  
ch2  
Communication Data:  
speed  
300 / 1200 / 2400 / 4800 /  
7200 / 9600 / 12000 / 14400  
/16800 / 19200 / 21600 /  
24000 / 26400 / 28800 /  
29333/30666/33333/34666/  
37333/38666/41333/42666/  
45333/46666/49333/50666/  
53333/54666 bps  
Fax:  
2400 / 4800 / 7200 / 9600 /  
12000 / 14400 bps  
Transmitting level -10 dBm  
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Appendix B  
Communication  
Conditions  
Communication parameters  
Select communication parameters from the table below.  
Start Data length Parity  
Stop  
(bit)  
(bit) (bit)  
(bit)  
None  
0
1
1
1
1
1
1
8
7
7
7
7
7
1 or more  
1 or more  
1 or more  
1 or more  
1 or more  
2
1
Odd  
Even  
None  
Telephone line types  
This internal modem can be connected to 2-wire analog  
subscriber telephone lines (POTS lines) only.  
103  
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Communication Conditions  
Dial modes  
104  
Connectable lines (2-wire)  
Ordinary analog telephone lines with direct connection  
Corporate analog lines connected to a PBX  
Analog lines connected to a PBX, which, for example,  
provide dial tone when the handset is picked up and  
permit outgoing calls by dialing 9.  
Unconnectable lines (4-wire)  
Business or home telephones that are connected to a key  
service unit or a PBX.  
WARNING: These are digital lines that can damage the modem.  
Lines that require pressing the (Line) button, for example  
“0,” before dialing.  
Dial modes  
There are two types of dial modes, pulse dial and tone dial.  
Generally, pulse dial lines are associated with rotary phones,  
but there may be cases where a push button phone is  
connected to a pulse dial line, so it is not possible to identify  
the type of line simply by looking at the phone. If you are not  
sure what type of line you are using, check an ordinary direct  
line by the following AT command, where n is the outside  
number:  
ATDTn Enter  
If you connect to the dialed number, the line is tone dial type.  
If you do not get a connection, it is pulse dial type.  
The command ATDP will connect a pulse line.  
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Glossary  
Acronyms  
bps or BPS:Bits per Second  
COM1: Communications Port 1 (serial port)  
COM2: Communications Port 2 (serial port)  
CPU: Central Processing Unit  
FCC: Federal Communications Commission  
FTP: File Transfer Protocol  
GND: Ground  
HDD: Hard Disk Drive  
HTML: HyperText Markup Language  
I/O: Input/Output  
IRQ: Interrupt Request  
ISA: Industry Standard Architecture  
KB: Kilobyte  
LAN: Local Area Network  
LBA: Logical Block Addressing  
105  
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Glossary  
106  
LFB: Linear Frame Buffer  
LPT1: Line Printer Port 1 (parallel port)  
MB: Megabyte  
MIPS: Millions of Instructions per Second  
PBX: Private Branch Exchange  
PCI: Peripheral Component Interconnect  
PIO: Programmed Input/Output  
RFI: Radio Frequency Interference  
ROM: Read-Only Memory  
RTC: Real-Time Clock  
SIMM: Single Inline Memory Module  
SPB: Synchronous Pipeline Burst (cache)  
UART: Universal Asynchronous Receiver/Transmitter  
URL: Universal Resource Locator  
USB: Universal Serial Bus  
VCR: Video Cassette Recorder  
VESA: Video Electronics Standards Association  
WSS: Windows Sound System  
WWW: World Wide Web  
Auto reliable mode: This mode connects to a remote station by  
MNP or V.42 if the remote modem accepts either of these  
protocols. Otherwise, it connects in normal mode.  
A
address: A number that identifies a location in the computer’s  
memory or on disk. It tells the computer where to find  
information such as the name of a file or a value for processing.  
A device may use a specific memory address to transfer  
information to and from the computer. See also hexadecimal.  
alphanumeric: Consisting of numbers, symbols and letters you can  
type or print.  
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Glossary  
107  
American National Standards Institute (ANSI) character set: The  
set of characters available in Microsoft® Windows® operating  
system (or other operating system). The character set includes  
letters, numbers, symbols and foreign language characters.  
American Standard Code for Information Interchange (ASCII): A  
set of 256 binary codes that represent the most commonly used  
letters, numbers and symbols. See also binary.  
animation: A technique of imparting motion to items, either  
drawings or inert objects.  
application: A computer program that you use to perform tasks of a  
specific type. Applications include word processors, spreadsheets  
and database management systems. See also program.  
asynchronous: A type of data transmission in which information is  
sent at variable time intervals. To indicate when a transmitted  
character begins and ends, it is preceded by a start bit and  
followed by an optional parity bit and one or two stop bits. See  
also synchronous.  
baud (baud rate): The speed at which communications devices  
such as printers, terminals, and modems transmit information.  
Information travels as a series of electronic signals. The baud rate  
measures the rate of change in these signals. This is not  
necessarily the same as bits per second, although the two are  
related. It is named for Emil Baudot, a pioneer in printing  
telegraphy. See also bits per second.  
B
Bell Standard: A series of communication procedures for telephone  
lines and other analog data transmission lines standardized by  
AT&T (American Telephone & Telegraph).  
bit: The basic unit of information used by the computer, a bit may  
be either 1 or 0. While an individual bit cannot contain a  
significant amount of information, by combining bits into larger  
units, such as bytes (a group of eight connected bits), your  
computer can deal with huge blocks of data. See also byte.  
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Glossary  
108  
bits per second (BPS): A way of measuring the speed at which  
information is passed between two devices. This is the basic  
measure used in modem communications. This is similar, but not  
identical, to the baud rate. See also baud.  
buffer: An area of memory where information is held until it can be  
processed. Buffers are frequently used to compensate for the fact  
that some parts of the system are faster than others. For example,  
the computer sends information to a printer much faster than  
even the fastest printer can handle it. A print buffer stores printer  
information, enabling the computer to continue with other tasks.  
As the printer prints a page, it looks in the buffer to see what to  
do next.  
bus: An electrical circuit that connects the microprocessor with  
other parts of the computer, such as the video adapter, disk drives  
and ports. It is the highway along which data flows from one  
device to another. See also local bus.  
busy: A code indicating the number called is busy.  
byte: A sequence of eight bits. A byte is the smallest addressable  
unit of data. Each byte represents an integer up to 255 in decimal  
(11111111 in binary, or FF in hexadecimal), or a character (such  
as a letter, numeral, or other symbol). See also binary, bit,  
gigabyte, hexadecimal, kilobyte, megabyte.  
carrier: A modem converts the digital signals of the personal  
computer into analog signals to send them through the telephone  
line. The analog signals are “carrier,” because they transport the  
data. The analog frequency is determined by the individual  
communication specifications.  
C
capacity: The amount of information that can be stored in a  
computer’s memory or on a storage device such as a hard disk,  
diskette, or CD-ROM. Capacity is usually measured in terms of  
kilobytes (KB), megabytes (MB) or gigabytes (GB). See also  
gigabyte, kilobyte, megabyte.  
checksum: A method of checking data errors. Data is divided into  
blocks, and the total of the data in those blocks is checked to  
determine whether the data has been correctly transmitted. The  
total value is called checksum.  
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Glossary  
109  
character: Any letter, number or symbol you can use on the  
computer. Some characters are non-printing characters, such as a  
paragraph break in a word-processing program. A character  
occupies one byte of computer storage.  
Class 1: A standard for fax transmission. The Toshiba internal  
modem supports class 1.  
choose: To use the mouse or keyboard to select a menu item, a  
button or an icon.  
click: To press and release a mouse button. In the Windows®  
operating system, refers to the left mouse button, unless  
otherwise stated.  
COM1 and COM2: Names that the operating system gives the  
computer’s serial ports to distinguish between them.  
commands: Instructions that tell the computer and its devices what  
to do. You can enter commands individually using the keyboard  
or pointing device or combine them into macros or programs.  
Command state: A state in which data from the personal computer  
is received as commands to control the internal modem. Data  
from the personal computer will not be output to the telephone  
line.  
Compression: The translation of data (video, audio, digital or a  
combination) to a more compact form for storage or  
transmission. In computer terms, files are compressed by  
removing repetitive and blank characters. Depending on the type  
of file, this can result in a size reduction of over 90%. Modems  
use compression to reduce the amount of time needed to send or  
receive a file.  
Configuration: 1) The set of components in a computer system  
(such as memory, printers and disk drives). 2) How parts of the  
system are set up. For example, the configuration of the serial  
port includes the baud rate, parity, data bits and stop bits.  
CTS signal: A Clear to Send signal is an RS-232C standard that  
indicates the modem is ready for transmission.  
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Glossary  
110  
DAA: Data Access Arrangement is a circuit that isolates a device  
from phone lines.  
D
data: Information that a computer can process. The word “data” is  
actually plural for “datum,” meaning a single piece of  
information.  
data bits: A data communications parameter controlling the  
number of bits used to represent a character. If data bits = 7, the  
computer can generate 128 unique characters, if data bits = 8, the  
computer can generate 256 unique characters.  
DCE (Data Communications Equipment or Data Circuit-  
terminating Equipment): A device that establishes, maintains and  
terminates a session on a network. It may also convert signals for  
transmission. It is typically the modem.  
DCD signal: This signal tells the personal computer whether the  
modem is receiving the carrier from the opposite station  
DTE (Data Terminating Equipment): A communications device  
that is the source or destination of signals on a network. It is  
typically a terminal or computer.  
dial tone: The tone that is heard from the handset when it is picked  
up  
dial mode: Dial mode covers pulse dial and tone dial. Pulse dial  
means turning the dial or pressing the buttons to send pulse  
signals to connect to the called party. Tone dial means pressing  
the button to send tone signals to connect the modem to the called  
party.  
download: 1) To receive a file from another computer through a  
modem. 2) To transmit font data from the computer to a printer.  
See also upload.  
DSP: A digital signal processor is a chip designed for real-time  
applications. DSP techniques are used in PC processors as well as  
media engines. For example, some high-end notebooks use a  
DSP chip to provide Sound Blaster emulation for the internal  
modem as well.  
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Glossary  
111  
DSR signal: This signal tells the personal computer whether the  
modem is ready for communication.  
DTR signal: This signal tells the modem whether the personal  
computer is ready for communication.  
duplex: The method used to transmit data in both directions  
between two devices. Synonymous with full duplex. See also half  
duplex, full duplex.  
echo: Displays keyboard entry on the computer terminal.  
E
EIA: Electronic Industries Association is a manufacturers group  
that sets standards for data communications equipment.  
error control: Detection of errors in data communication. Requests  
retransmission of data in which errors were found.  
Error control: Detection of errors in data communication. Requests  
retransmission of data in which errors were found.  
escape: 1) To cancel the task currently in progress. 2) A code  
(ASCII code 27, generated by the Esc key) telling the computer  
that what follows are commands, not data. Used with peripheral  
devices such as printers and modems.  
Escape control: This code is used to return to the command state  
without disconnecting the line when the internal modem is  
online.  
FIFO: First-In/First-Out means the first data that enters a buffer is  
the first to be retrieved.  
F
Fallback: Reduction of a modem’s speed. If the remote modem  
cannot communicate as fast as the local modem, the local modem  
will reduce its speed.  
firmware: A set of instructions built into a chip to control its  
activities.  
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Glossary  
112  
Flow control: Flow control ensures smooth data communication. If  
operating speed differs between the personal computer and  
modem or between your modem and a remote modem and if the  
remote station runs short of buffer capacity, a transmission halt  
request is sent from the receiver to the transmitter. When the  
receiver has enough buffer capacity to resume receiving data, a  
transmission restart request is sent. There are two ways of flow  
control, XON and OFF control codes and CTS and RTS signals.  
frequency: The number of times a signal repeats an identical cycle  
within a certain time period.  
full duplex: A type of data transmission in which data flows  
between two devices in both directions simultaneously. See also  
half duplex.  
gigabyte (GB): A unit of data storage equal to 1,073,741,824 bytes  
(1024 x 1024 x 1024 bytes). See also byte.  
G
H
Guard time: An interval before and after an escape sequence that  
prevents the modem from interpreting the escape sequence as  
data.  
half duplex: A type of data transmission in which data flows  
between two devices in one direction at a time. See also full  
duplex.  
handshake: After a telephone line is connected from one station to  
another, some signals are exchanged according to the ITU-T or  
Bell standard to confirm that the standard is the same between the  
calling and called stations prior to starting data communication  
between them. This exchange of signals is called handshake.  
hangup: Hangup means disconnecting a telephone line to terminate  
communication  
input: Information received by a computer from a storage device  
such as a disk, or an input device such as the keyboard.  
I
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Glossary  
113  
input/output (I/O): Input and output are two of the three functions  
that computers perform (the other is processing). Input/Output  
describes the interrelated tasks of providing information to the  
computer and providing the results of processing to users. I/O  
devices include keyboards (input) and printers (output). A disk  
drive is both an input and an output device, since it can both  
provide information to the computer and receive information  
from the computer.  
ITU-T Standard: A series of communication procedures for  
telephone lines and analog data transmission standardized by  
ITU (International Telecommunications Union, formerly  
CCITT).  
keyboard: The device you use to type information into the  
computer. Each key on the keyboard is a switch that is activated  
when you press it. The switch sends a specific code, representing  
the character printed on the key, to the processor.  
K
kilobyte (KB): A unit of data storage equal to 1024 bytes. Its  
abbreviations (K and KB) are taken from the Greek word kilo,  
meaning 1000, although the abbreviation refers to 1024, or 2  
raised to the 10th power. See also byte.  
megabyte (MB): A unit of data storage equal to 1024 KB. From the  
Greek work mega for million, one megabyte is actually  
1,048,576 bytes (1024 x 1024 bytes). See also byte.  
M
MIPS (Millions of Instructions Per Second): A computer  
processor’s performance.  
modem: A device for transmitting computer information over  
telephone lines. A modem converts (modulates) digital  
information for transmission and also converts (demodulates)  
information it receives back to digital format. Many modems also  
interpret and execute commands received from the computer.  
modem port: The port to send and receive data to and from the  
modem of a remote station.  
MNP: A protocol developed by Microcom®, a modem  
manufacturer in the United States, which with an error correcting  
function built into the modem itself corrects errors in the modem.  
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Glossary  
114  
Normal mode: Error correction is not made by MNP or V.42, but  
even if serial port speed is different from modem port speed, the  
buffers in the modem and its flow control function permit  
communication without changing their speeds.  
N
on line: A functional state in which a device is ready to receive or  
transmit information.  
O
online: Available through the computer. Online may refer to  
information on the hard disk, such as online documentation or  
online help, or a connection, through a modem, to another  
computer or the Internet.  
On hook/Off hook: On hook means the “handset is on the  
telephone,” and off hook means it is off. The line is disconnected  
from the internal modem when the handset is on hook, and  
connected to the internal modem when it is off hook.  
parity: A method in serial communications of making sure that the  
information received is the same as the information that was sent.  
It consists of adding an error detection bit to a group of data bits,  
making the sum of the bits either odd or even. When you’re using  
a modem to connect to another computer, you can set parity to  
none, odd or even. In general, you should set parity to none,  
unless you’re requested to do otherwise.  
P
Private Branch Exchange (PBX): An automatic digital telephone  
switching system that enables users within an organization to  
place calls to each other without going through the public  
telephone network. Users can also place calls to outside numbers.  
Do not connect the Toshiba internal modem to a digital PBX  
line, or the modem may be damaged.  
protocol: A set of rules and conventions that makes it possible to  
transfer information between computers. If you’re transmitting a  
file, both modems must use the same protocol—just as two  
people talking on the telephone must speak the same language to  
communicate effectively. Examples of modem protocols are  
V.34, V.42, V.90 and V.92.  
Public line: A line served by a telephone company to be connected  
to an opposite station via the exchange.  
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Glossary  
115  
Pulse dialing: A dialing method that uses pulses instead of tones to  
generate a telephone number. Generally associated with rotary  
dial phones, although some push-button phones can be used on  
pulse lines.  
Reliable mode: Reliable mode is for error-free communication by  
MNP or V.42.  
R
S
Result code: This code returns to the computer the results of  
executing a command sent from it to the internal modem in  
characters or numeric values.  
RJ11: A modular telephone connector used on most telephone  
networks and direct-connect modems.  
RTS signal: A Request to Send signal is an RS-232C standard that  
indicates the modem is ready to receive data.  
RS-232-C: The standard defining control, data and status signals for  
cables allowing asynchronous communication with computers,  
printers, and other peripheral devices.  
serial: The handling of data bits one after the other.  
serial communications: A communications technique that uses as  
few as two interconnecting wires to send bits one after another.  
serial interface: An interface between systems or system  
components in which information is transmitted sequentially, one  
bit at a time. The transmitted bits are reassembled at the receiving  
component. A modem uses a serial interface.  
serial port: A communications port (COM1 or COM2) to which  
you can connect a serial device, such as a modem, a mouse or a  
serial printer.  
stop bit: In asynchronous serial communications, one or more bits  
indicating the end of a block of characters.  
S-Register: The S-Register stores the parameters for various  
commands and modem operations.  
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Glossary  
116  
synchronous: Having a constant time interval between successive  
bits, characters or events. Synchronous data transmission  
requires both the sending and receiving devices to use special  
synchronizing characters to correct variations in timing between  
the devices. See also asynchronous.  
Test function: When normal communication is not possible, this  
function checks the modem, personal computer, and telephone  
lines to determine if they are normal.  
T
Tone dialing: A dialing method that uses tones instead of pulses to  
generate a telephone number. Generally associated with push-  
button phones, although some push-button phones can be  
connected to pulse lines.  
upload: To send a file to another computer through a modem. See  
also download.  
U
X
UART: Universal Asynchronous Receiver Transmitter is the circuit  
interface between the modem and computer. It receives serial bit  
data from the modem and converts it into bytes for the computer;  
and it converts byte data from the computer into bit data for serial  
communication.  
XON/XOFF flow control: A protocol used by devices receiving  
data. It uses two signals: transfer ON and transfer OFF. The  
signals are controlled by software.  
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Index  
escape sequence 52  
extended result codes 64  
format 51  
Numerics  
56K technology 16  
guard tone control 67  
hook control 55  
A
analog/loopback test 92  
answering a call 20  
AT command 52  
load factory settings 66  
Modem On Hold 79  
monitor speaker mode 60  
monitor speaker volume 60  
MS command 74  
AT command set  
result codes 87  
AT commands  
answer command 52  
Call Waiting 77  
Caller ID enable/disable 79  
communication standard setting  
52  
data carrier detect 65  
data compression control 72  
data terminal ready (DTR) 66  
dial a telephone number 53  
dial tone detect 64  
N modulation handshake 61  
PCM Upstream 78  
protocol result code 71  
repeat last command string 52  
request ID information 55  
result code control 62  
result code option 63  
result code selection 63  
return to online data mode 61  
select pulse dial make/break ratio  
68  
display result codes 62  
echo command 54  
error control mode selection 70  
select pulse dialing 62  
117  
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Index  
118  
select stored profile for hardware  
reset 69  
select tone dialing 62  
self-test commands 68  
store current configuration 69  
store telephone number 70  
V.44 data compression 73  
V.90 enable/disable 72  
view active configuration and  
stored profile 69  
data carrier detect 65  
data compression 100  
data compression control 72  
data terminal ready (DTR) 66  
disconnecting the internal modem 46  
C
call  
E
receiving 49  
terminating 49  
call cancelled error message 22  
call history 25  
Call Waiting  
escape sequence 52  
AT command 77  
configuring 25  
Caller ID  
AT command 79  
configuring 25  
Clear To Send 50  
communication standard setting 52  
communications  
dial mode types 104  
facsimiles 50  
handshake commands 97  
modes 97  
parameters 103  
protocols supported 17  
specifications 101  
G
telephone line types 103  
configuring Modem On Hold 25  
connecting internal modem 44, 45  
connecting to a telephone line 47  
connection procedures 44  
CTS/RTS 50  
guard tone control 67  
H
handshake 61  
handshake commands 97  
hardware setup 31  
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Index  
hook control 55  
I
icons  
O
definitions 14  
internal modem  
communications protocols 17  
connecting 45  
connection procedures 44  
disconnecting 46  
P
placing a call 22  
L
load factory settings 66  
local flow control selection 67, 71  
loopback test 93  
M
MNP protocol 95  
modem  
connecting internal 44  
flow control function 97  
modem port 97  
serial port 97  
maximum connection speed 74  
protocol settings 74  
protocols 16  
Modem On Hold 14  
answering a call 20  
application 19  
serial port  
AT command 79  
autorun 28  
configuring 25  
icon 28  
placing a call 22  
timer 21  
using 20  
flow control 98  
set protocol and connection speed  
parameters 74  
speaker on/off 60  
speaker volume 60  
specifications  
version 29  
viewing call history 25  
MS command 74  
Toshiba’s internal modem 101  
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Index  
120  
S-register values  
AT escape character 83  
Comma pause time 85  
Command line editing character  
84  
Command line termination  
character 83  
Connection completion time-out  
85  
Dial line rate 86  
DTMF dialing speed 85  
Escape guard time 86  
Response formatting character 83  
Wait before dialing 84  
store current configuration 69  
store telephone number 70  
T
telephone line  
connecting to 47  
direct access line 47  
extension line 48  
terminating a call 49  
test  
description 92  
function 92  
methods 92  
test function  
loopback test 93  
transfer on/transfer off 50  
V
V.42 protocol 96  
V.44 data compression 15, 73  
V.90 enable/disable 72  
V.92  
connection requirements 15  
features 14  
verifying connection 38  
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