Model C1060 Headset Intercom System
Replacement Parts and Service
Replacement Parts List
Ordering Replacement Parts
Technical Service
The following pages show replacement parts for
the model C1060 Headset Intercom.
For technical assistance, call:
1-800-328-0033
Order parts by the model number, part number,
part name and quantity required.
Write to:
3M Commercial Care Division
Replacement parts and their prices are available by
calling:
Food Service Business
3M Center
1-800-328-0033
St. Paul, MN 55144-1000
Replacement parts correspondence, write to:
Or visit our website:
3M Commercial Care Division
Food Service Business
3M Center
St. Paul, MN 55144-1000
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Model C1060 Headset Intercom System
Replacement Parts and Service
Item No.
Part Number
Description
Qty.
0 .......................78-9236-6826-9 ............BASE STATION ASSEMBLY, Model C922 (w/o Power Supply)...1
1 .......................78-8095-0500-7 ............CABINET, Base Station.....................................................................1
1A.....................78-8095-0965-2 ............HINGE, Assembly, (Replacement) ....................................................1
2 .......................78-6911-4430-3 ............POWER SUPPLY, 13.5 VDC, 20 VA ...............................................1
3 .......................78-6911-3777-8 ............INTERCONNECT MODULE............................................................1
4 .......................78-6911-4722-3 ............PROGRAMMING STATION............................................................1
5 .......................N/A separately ..............CORD, connecting Base Station to Programming Station .................1
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Model C1060 Headset Intercom System
Replacement Parts and Service
Replacement Parts List (continued)
Section 2 – Headset Assembly
11
9
10
7
13
12
19
6
8
4
1
17
16
2
15
3
5
14B
18
20
14C
14A
14
14D
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Model C1060 Headset Intercom System
Replacement Parts and Service
Item No.
Part Number
Description
Qty.
0 .......................78-6911-4723-1 ............Headset Model C1060 .............................................................1
1 .......................78-6911-4727-2 ............Headband Pad, for Model C1060 (pkg of 10)..........................1
2 .......................78-6911-4728-0 ............Ear Pad, for Model C1060 (pkg of 10)....................................1
3 .......................78-6911-4729-8 ............Ear Cup, for Model C1060 (pkg of 5) .....................................1
4 .......................78-8117-4110-3 ............Safety Strap..............................................................................1
5 .......................N/A separately ..............Screw, 2-56 X .4375 Pan Hd. Phillips, Stainless, Black..........5
6 .......................78-8117-4088-1 ............Clip, Headband Slide (min. order qty. 20)...............................1
7 .......................78-8117-4123-6 ............Headband Assembly (includes Clip, Headband Slide)............1
8 * ...................N/A separately ..............PWA, Battery Holder...............................................................1
9 * ...................N/A separately ..............Base, Battery Holder................................................................1
10* ...................N/A separately ..............Cover, Battery Holder..............................................................1
11*/ ** .............N/A separately ..............Button, Battery Latch...............................................................1
12*/ ** .............N/A separately ..............Latch, Battery ..........................................................................1
13*/ ** .............N/A separately ..............Spring, Battery Latch...............................................................1
14 .....................N/A ...............................Mic, Boom...............................................................................1
14A...................N/A ...............................Washer, Nylon, Mic Boom......................................................1
14B...................N/A ..............................Washer, Spring, Mic Boom .....................................................1
14C...................N/A ...............................Retaining Ring, Mic Boom......................................................1
14D...................78-6911-4745-4 ............Windscreen Mic (pkg of 10)....................................................1
15 .....................78-8117-4133-5 ............Outer Case Assembly (contains LED Lens, Bezel, Switches).1
16 .....................N/A separately ..............Lens, LED (contained in Outer Case Ass’y (item 15))............1
17 .....................78-8117-4127-7 ............Inner Case Assembly (contains IR Lens, Speaker, 3 Screws) .1
18 .....................N/A separately ..............Lens, IR (contained in Inner Case Ass’y (item 17))................1
19 .....................78-6911-4721-5 ............Battery Model C1060 ..............................................................1
20 .....................N/A ...............................PWA, Main, Model C1060......................................................1
* These parts are contained in Battery Terminal Kit, 78-6911-4160-8 including two Screws (item 5) and one
Headband Pad (item 1)
**These parts are contained in Battery Latch and Button Kit, 78-6911-4910-4
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Model C1060 Headset Intercom System
Replacement Parts and Service
Replacement Parts List (continued)
Section 3 – 3-Slot Battery Charger Assembly
2
1
Item No.
Part Number
Description
Qty.
1 .......................78-6911-4724-9 ............BATTERY CHARGER, 3-Slot,.for Model C1060 ............................1
2 .......................78-8028-9283-2 ............POWER SUPPLY, 14 VAC (battery charger) ...................................1
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Model C1060 Headset Intercom System
Replacement Parts and Service
Section 4 – 6-Slot Battery Charger Assembly
2
1
Item No.
Part Number
Description
Qty.
1 .......................78-6911-4725-6 ............BATTERY CHARGER, 6-Slot, for Model C1060 ............................1
2 .......................78-8028-9283-2 ............POWER SUPPLY, 14 VAC, (Battery Charger).................................1
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures
Replacing the Ear Cup, the Ear Pad,
or the Headband Pad
Headband Pad Replacement:
Tools Required:
None
1. Peel the Headband Pad away from the Battery
Holder Cover. Clean off any adhesive residue.
Procedures:
2. Remove the protective backing from a new
Headband Pad, align and press into place.
Ear Cup and Ear Pad Replacement:
1. Twist and pull the Ear Cup and Ear Pad
together free of the speaker on the Inner Case.
2. Separate the Ear Pad from the Ear Cup.
Replace Ear Pad and/or Ear Cup with a new
one and reassemble.
3. Twist and press into place over speaker.
Headband Pad
Ear Cup
Headset Speaker
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures (continued)
Replacing Inner Case Assembly or
Outer Case Assembly
Removing Outer Case:
1. Disconnect the power connector located at the
Tools Required:
top of the Main PWA.
1 - Small size Phillips Screwdriver
1 – External retaining ring pliers
2. Carefully pull the power wires out of the top
groove of the Headband Clip as shown in
illustration.
Procedure:
3. Remove the Headband Clip from the
Headband end by rotating it 90 degrees and
pulling it free of the headband.
IMPORTANT
4. Pull the Headband Assembly and cable out of
Always be careful to avoid pinching wires
between case halves when reassembling the
case. Damaged wiring may cause the headset
to fail during use.
the Outer Case.
5. Disconnect the switch bezel ribbon cable by
first releasing the two locking tabs on the sides
of the ribbon connector. To release, move
both tabs toward the edge ot the PWA with
your finger tips.
CAUTION
It is important to disconnect the speaker from
the Main PWA as soon as the Inner and Outer
Cases are separated to avoid stress on the
wires inside the sealed enclosure. Replace the
entire Inner Case Assembly if the wires are
broken at the speaker. Do not attempt to
replace the speaker separately!
6. Disconnect Mic Boom cable from the Main
PWA.
7. Remove Main PWA and antenna.
8. Remove Mic Boom assembly as described in
the next section.
Disassembly procedure
1. Make sure power is off and remove the
battery.
2. Remove the Ear Pad and Ear Cup.
3. Remove three screws from the Inner Case.
4. Separate the case halves by pulling the Inner
Case down, then apart at the bottom.
Carefully raise the Inner Case just over the
On-Off Button and slide down slightly to
separate. Support the Inner Case so the
speaker cable is not strained.
5. Disconnect the speaker cable from the Main
PWA. Take care to avoid hitting the
capacitor, located near the speaker connector,
this may damage the capacitor.
6. Set the Inner Case aside.
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures (continued)
Mic Boom Assembly:
2. Remove the Spring Washer, Nylon Washer,
and Mic Boom.
1. Locate and remove the retaining ring using the
retaining ring pliers.
3. Reinstall the Mic Boom by performing steps 1
– 3 in reverse order.
Caution
Caution
Make sure you set the retaining ring tool adjustment
screw to limit how far the retaining ring is expanded.
Unless this is done, the retaining ring will stretch out
of shape to a point where it will not stay in its
groove.
Care must be taken when reinstalling Mic Boom
Retaining Ring to not roll the edge of the shaft into
the ring retention slot.
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Model C1060 Headset Intercom System
Service Procedures (continued)
Reassembly procedure
Replacement Parts and Service
12. Reinstall the battery, power up and checkout
operation of the headset, including Headband
slide.
1. Replace Mic Boom assembly as described.
(see previous section Mic Boom Assembly:)
2. Install Main PWA and antenna in Outer Case.
13. Replace three case screws, Ear Cup and Ear
Pad on Inner Case.
3. Connect Mic Boom cable to bottom connector
on PWA.
4. Connect switch bezel ribbon cable by first
making sure the two locking tabs on the sides
of the ribbon connector are released
(positioned toward the edge of the PWA).
Take care to insert the ribbon cable into the
center of the connector, not underneath the
connector. Make sure the ribbon cable is
inserted straight on, not skewed. To lock,
move both tabs toward the connector with
your finger tips.
5. Insert power cable and Headband through the
top of Outer Case with Headband curve
arching away from the front of the Outer Case.
6. Grasp Headband Clip with open wire groove
up and side slot facing Headband. Insert on
Headband and rotate 90 degrees in place.
7. Carefully press the power wires, one on top of
the other, into the open wire groove of the
Headband Clip. Be sure to press the wires
completely down into the wire groove.
8. Plug in the power cable connector located at
the top of the PWA. Route the power cable
between the On-Off Button and the large
capacitor on the PWA. The power cable
MUST route down the center of the PWA or
the Headband will not extend properly.
9. Plug the speaker cable into the top connector
of the two connectors located near the bottom
of the Main PWA.
10. Align Headband Clip into Outer Case tracks.
11. Assemble the case halves by inserting the tab
at the top of the Inner Case through the slot at
the top of the Outer Case and carefully lower
the Inner Case over the On-Off Button and
snap it shut at the bottom. Care must be taken
not to pinch any wires.
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures (continued)
Replacing the Headband Assembly
13. Plug the power cable into the connector
located at the top of the PWA. Route the
power cable between the On-Off Button and
the large capacitor on the PWA. The power
cable MUST route down the center of the
PWA or the Headband will not extend
properly.
Tools Required:
1 - Small size Phillips Screwdriver
1 – Soldering iron
14. Plug the speaker cable into the top connector
of the two connectors located near the bottom
of the Main PWA.
Procedure:
1. Make sure power is off and remove the
battery.
15. Assemble the case halves by inserting the tab
at the top of the Inner Case through the slot at
the top of the Outer Case and carefully lower
the Inner Case over the On-Off Button and
snap it shut at the bottom. Care must be taken
not to pinch any wires.
2. Remove the Ear Pad and Ear Cup.
3. Remove three screws from the Inner Case.
4. Separate the case halves by pulling the Inner
Case down, then apart at the bottom.
Carefully raise the Inner Case just over the
On-Off Button and slide down slightly to
separate. Support the Inner Case so the
speaker cable is not strained.
16. Reinstall the battery, power up, and checkout
operation of the headset, including Headband
slide.
17. Replace three case screws, Ear Cup and Ear
5. Disconnect the power connector located at the
Pad on Inner Case.
top of the Main PWA.
6. Carefully pull the power wires out of the top
groove of the Headband Clip as shown in
illustration.
Headband Clip
7. Remove the Headband Clip from the
Headband end by rotating it 90 degrees and
pulling it free of the headband.
8. Pull the Headband Assembly and cable out of
the Outer Case.
9. Refer to Instructions for “Replacing Battery
Holder Parts”.
10. Reassemble by inserting power cable and
Headband through the top of Outer Case with
Headband curve arching away from the front
of the Outer Case.
11. Grasp Headband Clip with open wire groove
up and side slot facing Headband. Insert on
Headband and rotate 90 degrees in place.
12. Carefully press the power wires, one on top of
the other, into the open wire groove of the
Headband Clip. Be sure to press the wires
completely down into the wire groove.
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures (continued)
Replacing Battery Holder Parts
5. Press the Battery Latch Spring onto the top
peg of the Battery Latch. Insert the Latch with
Spring down through the top of the Base as
shown. The beveled bottom edge of the Latch
MUST face the battery.
Tools Required:
1 – Number 0 Phillips Screwdriver
1 – Soldering iron.
6. Press the top of the Spring into the small
molded ribs located inside the top of the Base.
Procedures:
7. Insert the Battery Latch Button through the
front of BOTH the Base and Latch. Squeeze
the parts until they snap securely together.
1. Make sure power is off and remove Battery.
2. Remove two screws and Cover. (If replacing
old style Battery Contacts, discard all Battery
Holder parts, they are not compatible with
newer Battery Holder parts.)
8. Press the Battery Holder PWA onto the pegs
of the Base noting that one hole is larger than
the other.
3. Unsolder the two Battery Holder PWA wires.
9. Place the hole in the Headband over the
retaining peg in the Cover. Route the power
wires between the two posts near the top and
the three posts near the bottom as shown. Be
careful to avoid pinching wires while
4. Insert the Headband wires through the holes
from the back side of the replacement Battery
Holder PWA. Solder the RED wire to the +
connection point and the BLACK wire to the
replacing Cover and two screws.
– connection point.
10. Install new Headband Pad on Battery Holder
Cover.
Battery Latch
Button
Power Wire
Routing
Battery Latch
Spring
Battery Latch
Battery Holder PWA
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Model C1060 Headset Intercom System
Replacement Parts and Service
Service Procedures (continued)
Checking out Headset Operation
Tools Required:
Functioning Wireless Intercom System with at
least one additional model C1060 Headset.
Procedure:
NOTE
Check headset operation before replacing
the case screws. It is a good idea to
simply snap the case together without the
screws until the headset is completely
checked out.
1. Make sure a fully charged battery is installed
in the headset being tested.
2. Turn on the headset and cycle through all of
the operating modes described in Headset
Intercom System Model C1060 Operating
Instructions. These Operating instructions are
available by ordering 3M Stock Number
70-0710-3648-0
3. Replace three case screws, ear cup and pad.
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