GE 26920 User Manual

26920/26921 Series  
WALL MOUNT INSTALLATION  
INTRODUCTION  
MUTE BUTTON  
TELEPHONE NETWORK INFORMATION  
TROUBLESHOOTING GUIDE  
CHANGING THE BATTERY  
1.Remove the handset hook; turn it upside  
9
Use the MUTE button to interrupt a phone conversation to talk privately with someone  
else in the room.  
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in use and high  
quality performance. To get the most from your new cordless telephone, we suggest  
that you take a few minutes right now to read through this instruction manual.  
Make sure the telephone is OFF before you replace battery.  
1.Remove the battery compartment door.  
Should your equipment cause trouble on your line which may harm the telephone  
network, the telephone company, where practicable, may notify you that temporary  
discontinuance of service may be required. Where prior notice is not practicable and  
the circumstances warrant such action, the telephone company may temporarily  
discontinue service immediately.  
In case of difficulty, please check the following Troubleshooting Guide before seeking  
service.  
1
down, and put it back in the slot. You need to  
do this so the handset doesn’t fall out of the  
base.  
2
32-Channel 900MHz  
CordlessTelephone  
User’s Guide  
3
1.Press MUTE to activate mute feature (the BAT LOW light blinks).  
2.Press MUTE again to turn it off.  
2.Disconnect the cord attached to the battery pack and  
remove the battery pack from the handset.  
Problem  
Solution  
IMPORTANT: This Should Not Be The Only Phone in Your Home  
2.Plug the telephone line cord into the jack  
marked TEL LINE on the back of the unit and  
plug the other end into a modular wall jack.  
Because cordless phones operate on electricity, you should have at least one phone in your  
home that is not cordless, in case the power in your home goes out.  
No dial tone  
• Check installation:  
3.Insert the new battery pack and connect the cord into the  
jack inside the handset.  
The telephone company may make changes in its communications facilities,  
equipment, operations or procedures where such action is required in the operation of  
its business. If these changes are expected to affect the use or performance of your  
telephone equipment, the telephone company will likely give you adequate notice to  
allow you to maintain uninterrupted service.  
— Is the base power cord connected to a  
working outlet?  
5
TEMPORARY TONE  
This feature enables pulse (rotary) service phone users to access touch-tone services  
offered by banks, credit card companies, etc., by pressing the TONE button to  
temporarily make the phone touch-tone compatible. To get information about your bank  
account, for example, you would:  
3.Connect the power adapter to the POWER 9V  
DC jack on the phone.  
4
— Is TALK light on?  
4.Put the battery compartment door back on.  
GETTING STARTED  
— Is the telephone line cord connected to  
5.Place handset in the base to charge. If you don’t charge  
the handset battery properly (for 12 hours) when you first  
set up the phone and/or when you install a new battery  
pack, the battery’s long-term performance will be  
compromised.  
the base unit and the wall jack?  
4.Install the base plate by putting the tabs into  
the slots on the top of the unit first, and then  
snapping the bottom tabs into place.  
Make sure your package includes the items shown here.  
• Disconnect the base from the wall jack  
and connect another phone to the same  
jack. If there is no dial tone in the second  
phone, the problem might be your wiring  
or local service.  
• Is the handset out of the base unit’s  
range? Move closer to the base unit.  
• Make sure the battery is properly charged  
(12 hours).  
• Is the battery pack installed correctly?  
• If the phone still does not work, discon-  
nect the power cord and remove the  
battery pack. Then reconnect the power  
cord and reinstall the battery pack. Place  
handset in the base for 10 seconds to  
allow it to reinitialize.  
Notice must be given to the telephone company upon termination of your telephone  
from your line.  
1.Press the TALK button.  
5.Slip the mounting holes over the wall plate  
posts and slide the unit down firmly into place.  
(Wall plate not included.)  
7
2.Call the bank’s information line.  
AC power  
adapter  
3.Press the TONE button after your call is answered.  
4.Follow the voice instructions to complete your transaction.  
5.Hang up when finished. The phone returns to pulse (rotary) service.  
BATTERY SAFETY PRECAUTIONS  
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic  
materials could be released which can cause injury.  
Headset (for  
26921 only)  
T
ALK  
CHAN  
MUTE  
IN USE  
RE/P  
A
FLASH  
6.Set the T/P switch to T for touch-tone service,  
or P for pulse (rotary) service. If you don’t  
know which type of service you have, check  
with the phone company.  
ABC  
2
DEF  
3
1
4
CHARGE/  
PAGE  
GHI  
JKL  
5
MNO  
6
PQRS  
7
TUV  
8
WXYZ  
9
Base plate  
T
ONE  
OPER  
0
PAGE  
#
*
O
N
O
F
F
VOL  
MEM  
• To reduce the risk of fire or personal injury, use only the battery listed in the User’s  
Guide.  
RINGER  
10  
PAGING THE HANDSET  
Press the PAGE button on the base to locate a  
misplaced handset. When you press the PAGE  
button, the handset beeps. Press the TALK button  
when you locate the handset.  
IN USE  
7.Plug the other end of the power adapter into  
an AC outlet.  
Telephone Belt Clip (for  
line cord  
26921 only)  
• Keep batteries out of the reach of children.  
Base  
Handset  
CHARGE/  
P
AGE  
IN USE  
P
AGE  
CHARGE/  
PAGE  
Contains  
Nickel-Cadmium  
8.Set RING switch to ON.  
9.Raise the base antenna.  
BEFORE YOU BEGIN  
Rechargeable Battery  
NOTE: This product contains a nickel-cadmium rechargeable  
PAGE  
PAGE  
MODULAR JACK REQUIREMENTS  
battery and must be recycled or disposed of properly. We suggest  
that you check with your local Environmental Agency regarding  
10. Place handset in the base to charge for 12 hours. The CHARGE/PAGE light comes on  
to indicate that the battery is charging. You must charge the handset battery  
continuously (without using the phone) for 12 hours when you set up the phone.  
Dial tone is OK, but  
can’t dial out  
• Make sure the T/P switch on the base is  
set correctly.  
button  
You need an RJ11(CA11A) type modular jack, which is the most common type of phone  
jack and might look like the one pictured here. If you don’t have a modular jack, call  
your local phone company to find out how to get one installed.  
recycling or disposal.  
Ni-Cd  
ACCESSORY ORDER FORM  
Must be Recycled or  
Disposed of Properly  
Handset does not ring  
• Make sure the RINGER switch on the  
handset is turned to ON.  
CATALOG NUMBER  
CAUTION: Use only the Thomson 5-2448 (black)/5-2449 (white) power supply that is  
compatible with this unit. Using other adapters may damage the unit.  
ADVANCED FEATURES  
CHANNEL BUTTON (CHAN)  
If you ever experience any interference or don’t have  
clear voice quality, press the CHAN button on the  
handset to advance to another channel.  
DESCRIPTION  
PRICE*  
QUANTITY TOTAL  
DIGITAL SECURITY SYSTEM  
You may have too many extension  
phones on your line. Try unplugging some  
phones.  
(white)  
5-2449  
(black)  
5-2448  
5-2451  
5-2425  
Your cordless phone uses a digital security system to provide protection against false  
ringing, unauthorized access, and charges to your phone line.  
CHAN button  
$18.35  
$5.61  
$36.35  
$21.35  
AC power supply adapter  
Belt clip  
Headset (for 26921 only)  
REN NUMBER  
On the bottom of this equipment is a label indicating, among other information, the FCC  
Registration number and Ringer Equivalence Number (REN) for the equipment. You  
must, upon request, provide this information to your telephone company.  
5-2452  
5-2444  
• See solutions for “No dial tone.”  
When you place the handset in the base, the unit verifies its security code. After a  
power outage or battery replacement, you should place the handset in the base for  
about 20 seconds to reset the code.  
CORDLESS PHONE BASICS  
MAKING A CALL  
After initial set up, put handset in the base for 12  
hours to charge the battery.  
Cannot hear phone  
conversation  
• Press the VOLUME button to adjust the  
volume to the desired listening level.  
Replacement battery  
5-2450  
For credit card purchases  
The REN is useful in determining the number of devices you may connect to your  
telephone line and still have all of these devices ring when your telephone number is  
called. In most (but not all) areas, the sum of the RENs of all devices connected to one  
line should not exceed 5. To be certain of the number of devices you may connect to  
your line as determined by the REN, you should contact your local telephone company.  
THE MEMORY FEATURE  
Store up to 10 numbers in memory for quick dialing.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may  
cause interference to nearby TVs and VCRs. To minimize or prevent such interference,  
the base of the cordless telephone should not be placed near or on top of a TV or VCR.  
If interference continues, moving the cordless telephone farther away from the TV or  
VCR will often reduce or eliminate the interference.  
Your complete charge card number, its expiration date and your signature are  
necessary to process all charge card orders.  
You experience static,  
• Change channels.  
TALK  
RE/PA  
1
CHAN  
MUTE  
noise, or fading in and out • Is handset out of range? Move closer to  
the base.  
FLASH  
The only two things you need to know to make a  
call are:  
We bring good things to life.  
Copy your complete account number from your VISA card.  
ABC  
2
DEF  
3
STORING A NUMBER IN MEMORY  
• Does the base need to be relocated?  
• Charge handset battery.  
• Make sure base is not plugged into an  
outlet with another household appliance.  
TALK  
button  
GHI  
JKL  
MNO  
4
5
6
PQRS  
7
TUV  
8
WXYZ  
9
• Press the TALK button before you dial.  
The phone must be OFF.  
1.Press the MEM button  
2.Dial the number (up to 20 digits).  
3.Press MEM.  
SERVICE  
TALK  
RE/PA  
1
TONE  
OPER  
CHAN  
MUTE  
0
#
*
• Press TALK or place the handset in the base to  
hang up.  
ON OFF  
FLASH  
VOL  
MEM  
My card expires:  
RINGER  
ABC  
2
DEF  
3
Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift  
recipient that if any manufacturing defect becomes apparent in this product  
within  
IMPORTANT INFORMATION  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
GHI  
JKL  
MNO  
4
5
6
Range is shorter  
than normal  
• Press the CHAN button during the  
conversation to select a new channel.  
This equipment generates and uses radio frequency energy which may interfere with  
residential radio and television reception if not properly installed and used in  
accordance with instructions contained in this manual. Reasonable protection against  
such interference is ensured, although there is no guarantee this will not occur in a  
given installation. If interference is suspected and verified by switching this equipment  
on and off, the user is encouraged to try to correct the interference by one or more of  
the following measures: Reorient the radio/television receiver’s antenna, relocate the  
equipment with respect to the receiver, plug the equipment and receiver into separate  
circuit outlets. The user may also wish to consult a qualified radio/television technician  
for additional suggestions. This equipment has been fully tested and complies with all  
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.  
This device complies with RSS-210 of Industry Canada. Operation is subject to the  
following two conditions: (1) This device may not cause interference, and (2) This  
device must accept any interference, including interference that may cause undesired  
operation of the device.  
PQRS  
7
TUV  
WXYZ  
8
9
RE/PA  
IN USE INDICATOR  
T H E L I G H T N I N G CAUTION: TO REDUCE THE  
THE EXCLAMATION  
TONE  
OPER  
FLASH AND ARROW-  
HEAD WITHIN THE  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
0
#
*
Redial/Pause  
button  
DO NOT REMOVE COVER T R I A N G L E I S  
A
Copy your complete account number from your MasterCard.  
Copy the number above  
4.Press any number key (0-9) to store the phone  
number in that memory location.  
You know the phone is on when you see the IN USE  
indicator on the handset light.  
RE/PA  
• Position the base antenna upward.  
MEM button  
ON OFF  
TRIANGLE IS  
A
WARNING  
SIGN  
ALERTING YOU OF  
T A T  
( O R B A C K ) . N O U S E R -  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
T O Q U A L I F I E D S E R V I C E  
PERSONNEL.  
VOL  
MEM  
1 year from the original date of purchase, it will be replaced free of charge,  
including return transportation.  
WA R N I N G S I G N  
ALERTING YOU OF  
RINGER  
I
M
P
O
R
N
(redial/  
pause)  
button  
WARNING: TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
Battery will not hold a  
charge or is fully charged  
and the BAT LOW lights  
• Be sure you are sufficiently charging the  
battery. When the battery has been  
charged for 12 hours, you can expect  
approximately 4 hours of talk time.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
CHANGING A STORED NUMBER  
REDIAL (RE/PA)  
This warranty does not include damage to the product resulting from  
accidents, misuse or leaking batteries.  
Use the same procedure to change a stored number  
Press the TALK button, then press the RE/PA (redial/  
pause) button to redial the last number you called  
(up to 32 digits).  
My card expires:  
your name on the MasterCard  
FLASH  
button  
MUTE  
button  
as you do to store a number— you’re just replacing the phone number with a different  
number.  
DESKTOP INSTALLATION  
• Check to be sure battery contacts on both  
the handset and the base are making  
contact and are clean; free of dirt or lint.  
• When the handset is placed in the base,  
check that the base CHARGE light is on.  
Should your product not perform properly during the warranty period, either:  
1. Return it to the selling dealer with proof of purchase for  
replacement,  
STORING A REDIAL NUMBER  
7
RECEIVING A CALL  
*Prices are subject to change without notice.  
The phone must be OFF.  
OR  
Total Merchandise.......................................................................$_______________  
To answer a call when the handset is out of the  
base, you must press the  
1.Press MEM.  
2. Remove the batteries (where applicable), and pack product  
complete with accessories in the original carton (or equivalent).  
— Mail prepaid (with proof of purchase) and insured to:  
Thomson Consumer Electronics Canada, Inc.  
Distribution Centre  
6
BAT LOW light stays on  
• Place handset in base for 10 seconds to  
reset the phone. If that doesn’t work,  
charge battery for 12 hours.  
2.Press RE/PA (redial/pause).  
We are required by law to collect the appropriate sales tax  
for each individual state, county, and locality to which the merchandise is being sent.  
3
TALK button before you can talk.  
3.Press MEM.  
INTERFERENCE INFORMATION  
Sales Tax......................................................................................$_______________  
4. Press any number key (0-9) to store the phone number in that memory location.  
TALK  
RE/PA  
1
CHAN  
MUTE  
Memory Dialing  
doesn’t work  
• Did you program the memory location keys  
correctly?  
• Did you follow proper dialing sequence?  
This equipment generates and uses radio frequency energy which may interfere with  
residential radio and television reception if not properly installed and used in  
accordance with instructions contained in this manual. Reasonable protection against  
such interference is ensured, although there is no guarantee this will not occur in a  
given installation. If interference is suspected and verified by switching this equipment  
on and off, the user is encouraged to try to correct the interference by one or more of  
the following measures: Reorient the radio/television receiver’s antenna, relocate the  
equipment with respect to the receiver, plug the equipment and receiver into separate  
circuit outlets. The user may also wish to consult a qualified radio/television technician  
for additional suggestions. This equipment has been fully tested and complies with all  
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.  
This apparatus does not exceed the class B limits for RF noise emissions specified in  
the RFI regulations of the Industry Canada.  
FLASH BUTTON  
Use the FLASH button to activate custom calling  
services such as call waiting or call transfer, which  
are available through your local phone company.  
FLASH  
Use VISA or MasterCard preferably. Money order or check must be in U.S. currency  
only. No COD or Cash.  
7400 A Bramalea Road  
Mississauga, Ontario L5S 1X1  
ABC  
2
DEF  
3
STORING A PAUSE IN MEMORY  
GHI  
JKL  
MNO  
4
5
6
Use the RE/PA button to insert a pause when a delay is needed in the dialing sequence  
(for example, when you must dial a 9 to get an outside line or when you must enter  
codes to access your bank’s information line). Each pause counts toward the 20-digit  
limit.  
• Make sure T/P switch is correctly set.  
PQRS  
7
TUV  
8
WXYZ  
9
All accessories are subject to availability. Where applicable, we will ship a supersed-  
ing model.  
The provisions of this written warranty are in addition to and not a modifica-  
tion of or subtraction from the statutory warranties and other rights and  
remedies contained in any applicable legislation, and to the extent that any  
such provisions purport to disclaim, exclude or limit any such statutory  
warranties and other rights and remedies, such provisions shall be deemed to  
be amended to the extent necessary to comply therewith.  
TONE  
OPER  
0
#
*
ON OFF  
VOL  
MEM  
Unit locks up and  
no communication  
between the base  
and the handset  
• If the phone still does not work,  
disconnect the power cord and remove  
the battery pack. Then reconnect the  
power cord and reinstall the battery pack.  
Place handset in the base for 10 seconds  
to allow it to reinitialize.  
2
RINGER  
$5.00  
Shipping, Handling, and Insurance............................................$_______________  
1
TIP: If you press the TALK button to activate  
custom calling services such as call waiting, you’ll  
hang up the phone. Press FLASH instead.  
Total Amount Enclosed...............................................................$_______________  
If you need to dial 9 to get an outside line and want to store a number in memory  
without having to dial 9 each time, you would:  
4
T/P switch  
VOLUME  
button  
Mail order form and money order or check (in U.S. currency) made payable to Thomson  
Consumer Electronics, Inc. to:  
RING– ON  
OFF switch  
1.Press MEM (phone must be off).  
1.Make sure base plate is securely fastened.  
• If a power outage occurs while the  
handset is away from the base, the  
handset must be returned to the base  
when the power returns.  
If you are unable to find a qualified servicer for out of warranty service, you  
may write to:  
Consumer Electronics  
Mail Order Department  
P.O. Box 8419  
2.Press 9.  
2.Plug the telephone line cord into the TEL LINE jack on the base and into a modular  
jack.  
3.Press RE/PA (redial/pause).  
VOL (VOLUME) BUTTON  
Controls the volume of the handset's earpiece and can be adjusted to 4 levels.  
Thomson Consumer Electronics Canada, Inc.  
P.O. Box 0944  
Indianapolis, Indiana, U.S.A., 46206-0944  
3.Plug the power supply cord into the POWER 9V DC jack on the base and into an AC  
outlet.  
4.Dial the phone number you want to store in memory.  
5.Press MEM.  
HEARING AID COMPATIBILITY  
Ronks, PA 17573-8419  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
This is your return label. Please print clearly.To:  
4.Set the T/P switch to T for touch-tone service, or P for pulse (rotary) service. If you  
don’t know which type of service you have, check with the phone company.  
6. Press any number key (0-9) to store the phone number in that memory location.  
Name_____________________________________________________________________  
Address__________________________________________________ Apt._________  
City ______________________________________State________ ZIP_____________  
Attach your sales receipt to this booklet for future reference. This information  
is required if service is needed during the warranty period.  
RINGER SWITCH  
The handset ringer switch can be set to ON or OFF. If the switch is off, the unit will not ring.  
5.Set RING switch (on the handset) to ON.  
6.Raise the base antenna.  
TIP: If you need a longer pause, press RE/PA button more times.  
PURCHASE DATE ________________________________________________  
NAME OF STORE ________________________________________________  
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM  
REN NUMBER IS LOCATED ON THE CABINET BOTTOM  
7.Place handset in the base to charge for 12 hours. The CHARGE/PAGE light (on the  
base) comes on to indicate that the battery is charging. If you don’t charge the  
handset battery properly (for 12 hours) when you first set up the phone,  
performance of the battery will be compromised.  
____________________________________________________________________  
Authorized Signature  
Model 2-6920/26921M  
15433050 (Rev. 1 E/F)  
99-09  
CAUTION: Use only the Thomson 5-2448 (black)/5-2449 (white) power supply that is  
compatible with this unit. Using other adapters may damage the unit.  
© 1999 Thomson Consumer Electronics, Inc.  
Trademark(s) ® Registered  
Please make sure that this form has been filled out completely.  
Printed in China  
Marque(s) ® déposée(s)  

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