GE 2 920SST User Manual

2-920SST  
Digital Spread Spectrum 900MHz  
Cordless Telephone  
User’s Guide  
We bring good things to life.  
Your GE cordless telephone is designed to give you flexibility in use and high quality  
performance. To get the most from your new cordless telephone, we suggest that you  
take a few minutes right now to read through this instruction manual:  
TABLE OF CONTENTS  
IMPORTANT INFORMATION ................ 2  
INTERFERENCE INFORMATION ............ 2  
HEARING AID COMPATIBILITY ........... 2  
TABLE OF CONTENTS ......................... 3  
MODULAR JACK REQUIREMENTS ...... 4  
GETTING STARTED ................................ 4  
HANDSET SETUP ............................... 5  
DIGITAL SECURITY SYSTEM .................... 5  
DESKTOP INSTALLATION ........................ 6  
WALL MOUNT INSTALLATION .............. 7  
CORDLESS PHONE BASICS...................... 8  
MAKING A CALL ............................... 8  
IN USE LIGHT ............................... 8  
REDIAL ........................................ 8  
RECEIVING A CALL ............................ 8  
FLASH BUTTON ............................. 9  
ADJUSTING THE VOLUME ................... 9  
HANDSET EARPIECE VOLUME ........... 9  
RINGER VOLUME ........................... 9  
SELECTING A RING TONE ................... 9  
TEMPORARY TONE .......................... 10  
PAGING THE HANDSET ..................... 10  
INTERCOM...................................... 11  
THE MEMORY FEATURE ....................... 12  
STORING A NUMBER IN MEMORY ... 12  
CHANGING A STORED NUMBER...... 12  
DIALING A STORED NUMBER ......... 12  
ADDING A PAUSE WHEN YOU STORE A  
NUMBER IN MEMORY ............... 13  
SETTING THE SPEAKER VOLUME..... 16  
RECORDING OUTGOING ANNOUNCEMENT 16  
TO CHECK ANNOUNCEMENT .......... 16  
MESSAGES INDICATOR ..................... 17  
SCREENING CALLS .......................... 17  
MESSAGE PLAYBACK ....................... 17  
MEMORY FULL ............................... 18  
ERASING MESSAGES ....................... 18  
LEAVING A MEMO ........................... 19  
REMOTE ACCESS ................................ 20  
USING THE HANDSET....................... 20  
ANSWERER-IN-USE LIGHT ............. 21  
SCREENING CALLS  
FROM THE HANDSET .................... 21  
MEMORY FULL ............................... 22  
ACCESSING THE ANSWERER FROM .........  
ANOTHER PHONE .......................... 22  
CHANGING THE SECURITY CODE ........ 23  
CHANGING THE BATTERY ...................... 24  
BATTERY SAFETY PRECAUTIONS ..... 24  
ANSWERING MACHINE SOLUTIONS . 25  
HANDSET SOUND SIGNALS .................. 26  
TROUBLESHOOTING GUIDE .............. 27/28  
GENERAL PRODUCT CARE ............. 29  
CAUSES OF POOR RECEPTION ........ 29  
REN NUMBER ........................... 29  
TELEPHONE NETWORK INFORMATION 29  
INDEX ............................................... 30  
ACCESSORY ORDER FORM ................... 31  
SERVICE ............................................ 32  
STORING A TEMPORARY TONE NUMBER  
IN MEMORY ............................ 13  
CHAIN DIALING FROM MEMORY ..... 14  
DIGITAL ANSWERING OPERATION ........... 15  
SETTING THE VOICE TIME/DAY STAMP..15  
SPEED CHANGING................................16  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
T H E L I G H T N I N G  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER T R I A N G L E I S  
( O R B A C K ) . N O U S E R - WARNING  
SIGN  
ALERTING YOU OF  
A
TRIANGLE IS  
WA R N I N G S I G N  
ALERTING YOU OF  
A
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE  
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S  
A C C O M PA N Y I N G  
T H E P R O D U C T.  
VOLTAGE" INSIDE  
THE PRODUCT.  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
GETTING STARTED  
Make sure your package includes the items shown below.  
Telephone line cord  
INTERCOM  
ANSWERER  
TALK  
REVIEW PLAY/PAUSE ABC SKIP DEF  
2
5
8
3
6
9
#
AC power adapter  
1
4
7
TIME/SPEED ANSWERER ON/OFF ANNOUNCE  
GHI  
JKL  
MNO  
ERASE  
PQRS  
TUV  
WXYZ  
Short telephone  
TONE ERASE OPER  
PLAY / PAUSE  
0
line cord  
*
PAGE  
VOLUME  
MEMO  
MEMORY VOL  
REDIAL FLASH  
CHARGE / IN USE  
Base  
Handset  
base plate  
BT-12  
battery  
MODULAR JACK REQUIREMENTS  
You need an RJ11C(CA11A), type modular jack, which  
is the most common type of phone jack and might look  
like the one pictured here. If you don’t have a modular  
jack, call your local phone company to find out how to  
get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed  
near or on top of a TV or VCR. If interference continues, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
4
HANDSET SETUP  
1. Remove the battery compart-  
ment door.  
2. Insert the battery into the  
compartment.  
3. Install the battery compartment  
door.  
IMPORTANT: If you do not charge  
the handset battery properly (for 12  
hours) when you first set up the  
phone, the battery’s long-term  
1
performance will be compromised.  
2
IMPORTANT: Return the handset  
to the base unit for at least 3  
minutes once a week to reestablish  
the phone’s communication link.  
This procedure is also useful if you  
find it difficult getting the phone to  
go off hook.  
IMPORTANT: Because cordless phones operate on electricity, you should have  
at least one phone in your home that isn’t cordless in case the power goes out.  
DIGITAL SECURITY SYSTEM  
When you place the handset in the base, the unit verifies its security code  
which prevents false ringing from other cordless telephones.  
After a power outage or battery replacement, you should place the  
handset in the base for about 20 seconds to reset the code.  
5
DESKTOP  
INSTALLATION  
6
4
2
5
1
7
RING SELECT switch  
TONE/PULSE switch  
3
1. Plug the power supply cord into the 9V DC jack on the base and into an  
AC outlet.  
2. Place handset in the base to charge for 12 hours. The CHARGE/IN USE  
light comes to indicate that the battery is charging.  
If you don’t charge the handset battery properly (for 12 hours) when you first  
set up the phone, the battery’s long-term performance will be compromised.  
3. Set the TONE/PULSE switch to TONE for touch-tone service, or PULSE  
for rotary service. If you don’t know which type of service you have,  
check with the phone company.  
4. Select RINGER ON or OFF (on the side of handset). When you select  
OFF, the handset doesn’t ring.  
5. Raise the base antenna.  
6. Plug the telephone line cord into the PHONE LINE jack on the back of  
the base and into a modular jack.  
7. Set RING SELECT switch to 3 rings, 5 rings or TS (Toll Saver) according  
to your requirement.  
NOTE: Use only the Thomson AC power adapter that came with this unit  
(5-4083). Using other adapters may damage the unit.  
6
WALL MOUNT INSTALLATION  
1. Plug the power supply cord into the  
9V DC jack on the base and into an  
AC outlet.  
2. Place handset in the base to charge  
for 12 hours. The CHARGE/IN USE  
light comes on indicating that the  
battery is charging.  
If you don’t charge the battery  
properly (for 12 hours) when you  
first set up the phone, the battery’s  
long-term performance will be  
compromised.  
6
9
8
3
3. Plug the short telephone line cord  
into the PHONE LINE jack on the  
back of the base and into a modular  
jack.  
4
4. Install the base plate by putting the  
tabs into the slots on the bottom of  
the unit and then slide the base plate  
toward the back of the unit to snap  
into place.  
5. Slip the mounting holes over the  
wall plate posts and slide the unit  
down firmly into place. (Wall plate  
not included.)  
1
6. Set the TONE/PULSE switch to TONE  
for touch-tone service, or PULSE for  
rotary service. If you don’t know  
which type of service you have,  
check with the phone company.  
7
7. Select RINGER ON or OFF (on the  
side of handset). When you select  
OFF, the handset doesn’t ring.  
8. Raise the base antenna.  
9. Set RING SELECT switch to 3 rings, 5  
rings or TS (Toll Saver) according to  
your requirement.  
7
CORDLESS PHONE BASICS  
MAKING A CALL  
After initial set up, the handset  
battery should be charged for at least  
12 hours.  
The only two things you need to  
know to make a call are:  
Press the TALK button before you  
dial. If you try to make a call when  
you’re too far away from the base,  
the handset beeps.  
INTERCOM  
ANSWERER  
TALK  
Press TALK or place the handset in  
the base to hang up.  
IN USE LIGHT  
You know the phone is on when you  
see the TALK button on the handset  
light. The CHARGE/IN USE light on  
the base blinks.  
PAGE  
VOLUME  
MEMO  
CHARGE / IN USE  
REDIAL  
Press the TALK button, then press  
the REDIAL button to redial the last  
number (up to 32 digits) you called.  
MEMORY VOL  
REDIAL FLASH  
INTERCOM  
ANSWERER  
RECEIVING A CALL  
To answer a call, press the TALK  
button before you can talk.  
TALK  
8
FLASH BUTTON  
IMPORTANT: Don't use the TALK  
button to activate custom calling  
services such as call waiting, or you’ll  
hang up the phone.  
Use the FLASH button to activate  
custom calling services such as call  
waiting or call transfer, which are  
available through your local phone  
company.  
ADJUSTING THE VOLUME  
The VOL button on the handset to  
control the volume of the handset’s  
earpiece and the ringer volume.  
MEMORY VOL  
REDIAL FLASH  
HANDSET EARPIECE VOLUME  
To change the volume of the  
handset’s earpiece, press VOL while  
you are talking on the phone.  
RINGER VOLUME  
To adjust the ringer volume, press  
the VOL button when the phone is  
on-hook (phone is inactive, TALK  
light is off).  
SELECTING A RING TONE  
There are 4 ring tones built into  
your phone. To choose a ring tone,  
press FLASH followed by either 1,  
2, 3, or 4 when the phone is on-  
hook (phone is inactive, TALK light  
is off).  
MEMORY VOL  
REDIAL FLASH  
9
TEMPORARY TONE  
This feature enables people who  
have pulse (rotary) service to  
access touch-tone services offered  
by banks, credit card companies,  
etc., by pressing the tone button to  
temporarily make the phone touch-  
tone compatible. To get information  
about your bank account, for  
example, you would:  
INTERCOM  
ANSWERER  
TALK  
1. Press the TALK button.  
2. Call the bank’s information line.  
3. Press the TONE button after your  
call is answered.  
TONE ERASE OPER  
0
#
*
4. Follow the bank’s voice instruc-  
tions to complete your transaction.  
5. Hang up when finished. The  
phone returns to pulse (rotary)  
service.  
PAGING THE HANDSET  
Press the PAGE button on the base  
to get the attention of somebody  
who is using the handset or to  
locate a misplaced handset.  
PAGE  
VOLUME  
MEMO  
When you press PAGE on the base,  
the handset beeps (the CHARGE/IN  
USE light on the base blinks).  
CHARGE / IN USE  
10  
To stop paging, do one of the following:  
INTERCOM  
ANSWERER  
1. Press Page button on base during  
beeping.  
TALK  
2. Place the handset on base cradle.  
3. Press TALK button on handset.  
Unit goes to TALK mode and you  
will hear dial tone.  
4. Press INTERCOM button on  
handset. You can communicate  
with base.  
Remember that the RINGER switch on  
the side of the handset must be ON in  
order for the handset to beep.  
INTERCOM  
The INTERCOM button allows you  
to communicate between the  
handset and base unit.  
INTERCOM  
ANSWERER  
TALK  
11  
THE MEMORY FEATURE  
Store up to 20 numbers in memory  
for quick dialing.  
STORING A NUMBER IN MEMORY  
The phone must be OFF and base  
must be properly installed when you  
store numbers.  
MEMORY VOL  
MEMORY VOL  
REDIAL FLASH  
REDIAL FLASH  
1. Press the MEMORY button.  
2. Dial the number (up to 16 digits).  
3. Press MEMORY.  
4. Use the keypad to enter a 2-digit  
number (01-20) to store the  
number in that memory location  
(the phone beeps).  
You’ll hear an error tone if you have  
made a mistake in procedure or if you  
have tried to store more than 16 digits.  
CHANGING A STORED NUMBER  
Use the same procedure to change a  
stored number as you do to store a  
number – in a sense, you’re just  
moving the phone number to a  
different memory location.  
DIALING A STORED NUMBER  
1. Press the TALK button to get a dial  
tone.  
INTERCOM  
ANSWERER  
2. Press MEMORY.  
TALK  
3. Press any (2 digit) number (01-20)  
to dial the number stored in that  
location.  
MEMORY VOL  
REDIAL FLASH  
12  
ADDING A PAUSE WHEN YOU  
STORE A NUMBER IN MEMORY  
Use the REDIAL button to insert a  
pause in the dialing sequence  
when you store a number (for  
example, when you must dial 9 to  
get an outside line or enter codes  
to access your bank’s information  
line).  
To add a pause because you must  
dial 9 to get an outside line:  
1. Press MEMORY.  
2. Press 9.  
MEMORY VOL  
MEMORY VOL  
REDIAL FLASH  
REDIAL FLASH  
3. Press REDIAL button.  
4. Dial the phone number.  
5. Press MEMORY.  
6. Use the keypad to enter a 2-digit  
number (01-20) to store the  
number in that memory location  
(the phone beeps).  
MEMORY VOL  
REDIAL FLASH  
STORING A TEMPORARY TONE  
NUMBER IN MEMORY  
1. Press the MEMORY button.  
MEMORY VOL  
REDIAL FLASH  
2. Dial the number (up to 16 digits).  
3. Press the TONE button to switch  
to tone dialing. (The TONE  
counts as one digit.)  
TONE ERASE OPER  
0
#
*
4. Enter authorization code/access  
numbers.  
13  
5. Press MEMORY.  
6. Press any (2 digit) number (01-20)  
to store the dialed number in that  
memory location.  
MEMORY VOL  
REDIAL FLASH  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls which  
require a sequence of numbers, for  
instance if you use a calling card for  
a frequently called long distance number. Basically, you dial each part of  
the sequence from memory. The following example shows how you can  
use chain dialing to make a call through a long distance service:  
The Number For  
Memory Location  
Long distance access number  
Authorization code  
Frequently called long distance number  
07  
08  
09  
INTERCOM  
ANSWERER  
1. Press the TALK button to get a  
dial tone.  
TALK  
2. Press the MEMORY button and  
MEMORY VOL  
REDIAL FLASH  
then press 07.  
07  
08  
3. When you hear the access  
tone, press MEMORY and then  
press 08.  
MEMORY VOL  
MEMORY VOL  
REDIAL FLASH  
REDIAL FLASH  
4. At the next access tone, press  
MEMORY and then 09.  
09  
14  
DIGITAL ANSWERING OPERATION  
This section shows you how to set up your answering machine to receive  
incoming calls.  
• Press the ANSWERER ON/OFF button to  
turn the answering machine on and off.  
TIME/SPEED ANSWERER ON/OFF  
ANNOUNCE  
The message count window lights when  
the answering machine is on. The  
window blinks when you have new  
messages. The message count and a  
broken line are alternatively displayed  
when Answerer is OFF.  
SETTING THE VOICE TIME/DAY STAMP  
1. Press and hold the TIME/SPEED button  
until a beep is heard. Unit announces  
“Enter the day of week followed by  
hour and miuute.”  
TIME/SPEED ANSWERER ON/OFF  
ANNOUNCE  
2. Press  
or  
to set the day.  
3. Press TIME/SPEED to confirm. The unit  
will announce the hour.  
ERASE  
4. Press  
p.m.).  
or  
to set the hour (a.m. or  
5. Press TIME/SPEED to confirm your  
choice. The unit will announce the  
minute.  
PLAY / PAUSE  
6. Press  
or  
to set the minute.  
TIME/SPEED ANSWERER ON/OFF  
7. Press TIME/SPEED to confirm your choice.  
The day and time that you set is an-  
nounced  
ANNOUNCE  
8. Press and release TIME/SPEED button  
to review the day and time settings.  
15  
SPEED CHANGING  
During message playback, press  
TIME/SPEED button to change play  
back speed.  
SETTING THE SPEAKER VOLUME  
PAGE  
VOLUME  
MEMO  
Use the VOLUME button to adjust  
speaker volume to a comfortable  
level.  
Press VOLUME button during  
standby mode to set the base  
ringer OFF or to switch between  
high and low volumes.  
Press VOLUME button during  
answerer playback to set  
answerer volume.  
RECORDING OUTGOING  
ANNOUNCEMENT  
TIME/SPEED ANSWERER ON/OFF  
ANNOUNCE  
For best results when recording, you  
should be about 9 inches from the  
microphone, and eliminate as much  
background noise as possible.  
Sample Outgoing Announcement  
1. Press and hold the ANNOUNCE  
button until you hear a beep.  
Hi, this is (use your name here), I can't  
answer the phone right now, so please  
leave your name, number and a brief  
message after the tone, and I'll get back to  
you. Thanks.  
2. Release the button and begin  
talking after you hear the beep.  
3. Press the announce button again  
when you finish your announce-  
ment.  
If you choose not to record an outgoing  
announcement, a default announcement  
16  
will play. To return to the default  
announcement after you have recorded  
your own outgoing announcement,  
press the ANNOUNCE button followed  
by ERASE button.  
TO CHECK ANNOUNCEMENT  
TIME/SPEED ANSWERER ON/OFF  
ANNOUNCE  
Press and release ANNOUNCE  
button to review your outgoing  
announcement.  
MESSAGES INDICATOR  
The message window shows  
ERASE  
number of messages and blinks to  
show that there are new messages.  
SCREENING CALLS  
You can screen incoming calls by  
waiting for the caller to begin leaving  
a message (to hear who it is), then  
pick up the handset, and press TALK  
to talk to the caller. The answering  
machine automatically stops recording  
when you activate the handset or  
pick up an extension phone.  
PLAY / PAUSE  
INTERCOM  
ANSWERER  
TALK  
MESSAGE PLAYBACK  
The messages indicator lets you  
know when you have messages. To  
play messages, press PLAY/PAUSE.  
While a message is playing, you  
can do the following:  
PLAY / PAUSE  
Press PLAY/ PAUSE to pause the  
message playback.  
Press PLAY/PAUSE again to  
resume playback.  
17  
Press and release REVIEW to  
restart the current message;  
Press repeatedly to go to previous  
messages;  
Press and hold until a beep is  
heard to go to the first message.  
Press and release SKIP to go to  
the next message. Press and  
hold to go to the last message.  
Press ANSWERER ON/OFF to  
stop message playback.  
TIME/SPEED ANSWERER ON/OFF  
ANNOUNCE  
Press TIME/SPEED button to  
change playback speed.  
Press VOLUME button to set  
answerer volume.  
MEMORY FULL  
When the memory is full, the system  
answers after 10 rings and announces  
“Memory is full. Please enter the code.”  
You need to erase some messages so the  
answerer can record new messages.  
ERASING MESSAGES  
You can erase messages three ways:  
one message at a time using the ERASE  
button on the base; all messages using  
the ERASE button on the base; or one  
message at a time using the ERASE  
button (number ‘0’ button) on the local  
handset, or remote phone.  
ERASE  
To erase a message, press PLAY/  
PAUSE on the base and press and  
release ERASE button on the base to  
erase the message that is playing.  
18  
To erase all messages, press and  
hold the ERASE button on the base  
when messages have stopped playing.  
To erase a message from the local  
handset:  
PLAY / PAUSE  
ERASE  
1. Press ANSWERER button on  
the handset.  
ERASE  
2. Press PLAY/PAUSE on the  
handset (the 2 button).  
3. Press ERASE on the handset  
(the 0 button) to erase the  
message that is playing.  
INTERCOM  
ANSWERER  
TALK  
To erase a message from a  
remote phone:  
INTERCOM  
ANSWERER  
1. Dial ‘#’ key followed by 4-digit  
security code (default 1234)  
after OGA announcement to  
go to remote access mode.  
2. Press number 2 button of the  
remote phone to play messages.  
3. Press number 0 button (ERASE)  
to erase the mesage being played.  
NOTE: Erased messages cannot be  
restored. Also, be careful you don't  
press ERASE button as the next  
unheard message is playing because  
that message will also be erased.  
TALK  
REVIEW  
PLAY/PAUSE ABC SKIP DEF  
2
3
1
0
#
*
LEAVING A MEMO  
PAGE  
VOLUME  
MEMO  
Use the Memo feature to leave a  
message .  
1. Press the MEMO button.  
2. Begin talking after you hear the  
beep.  
3. Press the MEMO button again  
when you finish.  
19  
REMOTE ACCESS  
This section explains two types of  
remote access: using the handset  
to access the answering machine  
and accessing the answering  
machine from another phone.  
The handset contains integrated  
buttons that enable you access the  
answering machine with the  
handset.  
You can also access your answer-  
ing machine from any phone that  
is tone-dial compatible by entering  
# key followed by a 4-digit security  
code after you hear the outgoing  
announcement. A voice menu  
system guides you through all of  
the procedures.  
INTERCOM  
ANSWERER  
TALK  
REVIEW PLAY/PAUSE ABC SKIP DEF  
2
5
8
3
6
9
#
1
4
7
USING THE HANDSET  
Press the ANSWERER button to  
access the answering machine from  
the cordless handset.  
JKL  
GHI  
MNO  
PQRS  
TUV  
WXYZ  
TONE ERASE OPER  
After you access the answerer, use  
the marked handset keys just as if  
you were pressing the correspond-  
ing buttons on the base. To make it  
easy for you, the functions are  
listed on the handset above each  
number. For example, to play  
messages:  
0
*
MEMORY VOL  
REDIAL FLASH  
1. Press the ANSWERER button for  
entering answerer mode.  
20  
2. Press 2 (PLAY/PAUSE) to begin  
playback and press 2 again to  
pause playback.  
INTERCOM  
ANSWERER  
TALK  
3. Press 1 (REVIEW) to review back  
through the message(s) or 3  
(SKIP) to advance to the next  
message.  
REVIEW  
PLAY/PAUSE ABC SKIP DEF  
2
3
1
4. Press 0 (ERASE) during playback  
to delete the current message.  
5. When you are finished listening to  
your messages, press ANSWERER  
again to exit.  
0
#
*
INTERCOM  
ANSWERER  
TALK  
TALK  
ANSWERER-IN-USE LIGHT  
You know the answerer is active  
when you see the Answerer-in-Use  
light on the handset come on.  
INTERCOM  
ANSWERER  
SCREENING CALLS  
FROM THE HANDSET  
Use the handset to screen calls even  
when you cannot hear the answer-  
ing machine.  
When the phone rings:  
1. Press the ANSWERER button to  
gain access to the answering  
machine.  
INTERCOM  
ANSWERER  
TALK  
TALK  
2. Listen to the caller leaving a  
message.  
INTERCOM  
ANSWERER  
3. Press the TALK button to talk to  
the person.  
21  
RECORDING FROM HANDSET  
Memo recording:  
INTERCOM  
ANSWERER  
1. Press the ANSWERER button to  
gain access to answering machine.  
TALK  
2. Press number 5 to record memo  
and 5 again to stop.  
• Outgoing Announcement (OGA)  
Recording  
1. Press ANSWERER button to gain  
access to the answering machine.  
2. Press 8 to record OGA and 8  
again to stop.  
• Conversation Recording  
1. Press ANSWERER button during  
OFF-HOOK to access answering  
machine.  
2. Announce to the party on the  
line, that you are going to record  
the conversation.  
3. Press 5 to record conversation  
and 5 again to stop.  
MEMORY FULL  
When the memory is full, the system answers after 10 rings, beeps and  
waits for the caller to enter the 4-digit security code. If you don't enter the  
security code within 30 seconds after the unit beeps, the phone hangs up.  
You need to erase some of the messages in order for the system to record  
new incoming messages.  
ACCESSING THE ANSWERER FROM ANOTHER PHONE  
You can access your answering machine from a tone-dial phone by  
entering #key followed by the default, four-digit security code 1234 after  
you hear the outgoing announcement.  
1. Dial the phone number for the answering machine.  
22  
2. Enter # key followed by the security code after you hear the tone.  
3. Follow the voice menu to use the answerer's remote functions or follow  
the table below.  
The remote feature enables you to perform the following functions:  
To  
Press this Button  
Review voice menu options  
Review message  
Play back messages  
Pause message playback  
Erase message  
1
1(during message playback)  
2
2 (during message playback)  
0 (during message playback)  
Skip message  
3 (during message playback)  
Stop message playback  
Turn off answerer  
Memo Recording  
4
4
5 (Refer to page 22 for instructions)  
Room Monitoring  
7
Announcement Record  
Announcement Playback  
Playback Speed  
8
9
6 (during message playback)  
Exit remote access mode  
*
CHANGING THE SECURITY CODE  
The default security code for accessing the  
answerer from another location is 1234. You  
must use the handset to change the secu-  
rity code. With the phone off, follow these  
steps:  
INTERCOM  
ANSWERER  
TALK  
TONE ERASE OPER  
1. Press ANSWERER.  
2. Press # key.  
0
#
*
3. Enter 4 numbers to be used as the new  
security code.  
INTERCOM  
ANSWERER  
TALK  
4. Press ANSWERER again.  
NOTE : Set 0000 to disable remote access.  
23  
CHANGING THE BATTERY  
Your cordless handset is powered by a nickel cadmium battery pack (BT-  
12). The battery pack needs to be recharged periodically. A fully charged  
battery gives you approximately 4 hours of talk time or 7 days of stand-by  
time. Return the handset to the base whenever possible to keep the  
battery adequately charged.  
The handset runs on a consumer-replaceable, nickel-cadmium battery  
pack. If you experience any of the following problems, you may need to  
replace the battery pack: short talk time, poor sound quality, limited range,  
CHARGE/IN USE light fails to light. Make sure phone is OFF before you  
replace battery.  
1. Remove the battery compartment  
door.  
2. Remove the battery pack.  
3. Insert the new battery into the  
compartment on the back of the  
handset.  
4. Replace the battery compartment  
WARNING!  
THIS SIDE  
FACING UP  
door.  
5. Return the handset to the base unit  
for at least 12 hours to adequately  
charge a new battery pack.  
BATTERY SAFETY PRECAUTIONS  
NOTE: The RBRC  
seal on the battery  
used in your  
Thomson Consumer  
Electronics product  
indicates that we are  
participating in a  
RBRC  
Don’t disassemble, mutilate,  
puncture, wet, or dispose of battery  
in fire. Like other batteries of this  
type, if it is burned or punctured, it  
could release toxic materials which  
can cause injury.  
Ni-Cd  
program to collect and recycle Nickel  
Cadmium batteries throughout the  
United States of America. Please call 1-  
800-8-BATTERY for information or  
contact your local recycling center.  
Keep batteries out of the reach of  
children.  
24  
ANSWERING MACHINE SOLUTIONS  
Problem  
Solution  
Can’t hear messages,  
beep, etc.  
Adjust speaker volume (p. 16).  
Time/Day setting  
stuck at 12 a.m Mon.  
Set the time clock (p. 15).  
Answers on 10th ring  
Make sure answerer is turned on.  
Memory is full. See p. 18.  
Incoming messages  
are incomplete  
Was an extension phone picked up?  
Memory is full.  
Accidentally pressed PLAY button during playback and  
stopped message.  
Won’t respond to  
remote commands  
Must use tone-dial phone.  
Must enter correct security code. See pp. 22, 23.  
Did unit hang up? If you take no action for a period of time,  
it automatically hangs up.  
Answer function  
operates erroneously  
or not at all.  
Press the RESET button on the back of the base to  
reset unit.  
HANDSET SOUND SIGNALS  
Signal  
Meaning  
Three long beeps or continuous beeps  
A long warbling tone (with ringer on)  
Page signal  
Incoming call signal  
25  
TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
• Check installation:  
— Is the base power cord connected to a working outlet?  
— Is the telephone line cord connected to the base unit and  
the wall jack?  
— Is TALK light on?  
• Disconnect the base from the wall jack and connect another  
phone to the same jack. If there is no dial tone in the second  
phone, the problem might be your wiring or local service.  
• Is the battery pack installed correctly?  
• Did the handset beep when you pressed the TALK button?  
Did the TALK light come on? The battery may need to be  
charged.  
• Make sure the battery is properly charged (12 hours).  
• Is the handset out of range of the base? Move closer to the  
base unit.  
• Place handset in base for 10 seconds to reset the phone.  
• If the phone still does not work, disconnect the power cord  
and remove the battery pack. Then reconnect the power cord  
and reinstall the battery pack. Place handset in the base for  
10 seconds to allow it to reinitialize.  
Dial tone is OK, but  
can’t dial out  
• Make sure the TONE/PULSE switch on the base is set  
correctly.  
Handset does not ring  
• Make sure the RINGER ON/OFF switch on the handset is  
turned to ON for handset to ring and base ringer level is not  
set to OFF (for base to ring).  
You may have too many extension phones on your line. Try  
unplugging some phones.  
• See solutions for “No dial tone.”  
• Press VOL button on the handset.  
Cannot hear phone  
You experience  
noise, or fading in  
and out  
• Charge battery.  
• Is handset out of range? Move closer to the base.  
• Relocate the base unit away from TV’s computers, micro-  
waves or any other appliances or electronic devices that may  
cause interference.  
• Make sure base is not plugged into an outlet with another  
household appliance.  
26  
Problem  
Solution  
Unit beeps  
You may be receiving an out-of-range alert, move closer to  
the base.  
• Place handset in base for 10 seconds to reset the  
phone. The CHARGE/IN USE comes on when reset is  
successful.  
Put handset in base for 12 hours to recharge battery.  
• Clean charging contacts on handset and base with a soft  
cloth or an eraser.  
• See solutions for “No dial tone.”  
• Replace battery.  
TALK light keeps flashing  
• The base unit and the handset aren’t connecting with each  
other. Place the handset in the base for 10-15 seconds (the  
CHARGE/IN USE light on the base blinks one time.  
Cannot hear the  
PAGE/FIND tone  
• Set the RINGER to ON.  
Range is shorter  
than normal  
• Position the base antenna upward.  
Battery will not hold a  
charge  
• Be sure you are sufficiently charging the battery.  
The battery should be charged for 12 hours.  
• Make sure battery contacts on both the handset and the base  
are making contact and are clean; free of dirt or lint.  
• When the handset is placed in the base, make sure that the  
base CHARGE/IN USE light is on.  
27  
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that generate  
electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a later date.  
Periodically clean the charge contacts on the handset and base with a soft  
cloth.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Handset battery is low.  
You’re out of range of the base.  
28  
TELEPHONE NETWORK INFORMATION  
Should your equipment cause trouble on your line which may harm the  
telephone network, the telephone company, where practicable, may notify  
you that temporary discontinuance of service may be required. Where  
prior notice is not practicable and the circumstances warrant such action,  
the telephone company may temporarily discontinue service immediately.  
The telephone company may make changes in its communications  
facilities, equipment, operations or procedures where such action is  
required in the operation of its business. If these changes are expected to  
affect the use or performance of your telephone equipment, the telephone  
company will likely give you adequate notice to allow you to maintain  
uninterrupted service.  
Notice must be given to the telephone company upon termination of your  
telephone from your line.  
REN NUMBER  
On the bottom of this equipment is a label indicating, among other infor-  
mation, the FCC Registration number and Ringer Equivalence Number  
(REN) for the equipment. You must, upon request, provide this information  
to your telephone company.  
The REN is useful in determining the number of devices you may connect  
to your telephone line and still have all of these devices ring when your  
telephone number is called. In most (but not all) areas, the sum of the RENs  
of all devices connected to one line should not exceed 5. To be certain of  
the number of devices you may connect to your line as determined by the  
REN, you should contact your local telephone company.  
29  
INDEX  
Recording Outgoing  
Announcement 16  
Redial 8  
Remote Access 20  
REN Number 29  
Ring Tone 9  
A
G
Accessing the Answerer  
from another phone  
22  
General Product Care 28  
H
Accessory Order Form 31  
Handset Earpiece Volume 9  
Handset Setup 5  
Hearing Aid Compatibility 2  
Adding a Pause When  
You Store a Number  
in Memory 13  
Ringer Volume 9  
I
S
Announcement 16  
Answerer-in-Use Light 21  
In Use Light 8  
Intercom 11  
Important Information 2  
Interference Information 2  
Screening Calls 17, 21  
Security Code 23  
Selecting a Ring Tone 9  
Service 32  
B
Battery 24  
Setting the Speaker  
Volume 15  
Setting the Voice Time/Day  
Stamp 15  
Speaker Volume 16  
Speed Changing 16  
Storing a Number in  
Memory 12  
C
L
Chain Dialing from  
Leaving a Memo 19  
Memory 14  
Changing a Stored  
Number 12  
Changing the  
M
Making a Call 8  
Memo 19  
Memory Feature 12  
Memory Full 18, 22  
Message Playback 17  
Messages Indicator 17  
Security Code 23  
Changing the Battery 24  
Cordless Phone Basics 8  
Storing a Temporary Tone  
Number in Memory  
13  
D
Modular Jack Require-  
ments 4  
Desktop Installation 6  
Dialing a Stored Number 12  
Digital Answering  
Operation 15  
Digital Security  
System 5  
T
Telephone Network  
Information 28  
P
Temporary Tone 10  
Troubleshooting Guide 27  
Paging 10  
Pause 13  
Poor Reception 28  
V
E
Volume 9  
R
Erasing Messages 18  
Receiving a Call 9  
Recording from Handset  
22  
W
F
Wall Mount Installation 7  
Flash Button 9  
30  
31  
SERVICE  
Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift  
recipient that if any manufacturing defect becomes apparent in this product within  
1 year from the original date of purchase, it will be replaced free of charge,  
including return transportation.  
This warranty does not include damage to the product resulting from accidents,  
misuse or leaking batteries.  
Should your product not perform properly during the warranty period, either:  
1. Return it to the selling dealer with proof of purchase for replacement,  
OR  
2. Remove the batteries (where applicable), and pack product complete with  
accessories in the original carton (or equivalent).  
— Mail prepaid (with proof of purchase) and insured to:  
Thomson Consumer Electronics Canada, Inc.  
Distribution Centre  
7400 A Bramalea Road  
Mississauga, Ontario L5S 1X1  
The provisions of this written warranty are in addition to and not a modification of  
or subtraction from the statutory warranties and other rights and remedies  
contained in any applicable legislation, and to the extent that any such provisions  
purport to disclaim, exclude or limit any such statutory warranties and other rights  
and remedies, such provisions shall be deemed to be amended to the extent  
necessary to comply therewith.  
If you are unable to find a qualified servicer for out of warranty service, you may  
write to:  
Thomson Consumer Electronics Canada, Inc.  
P.O. Box 0944  
Indianapolis, Indiana, U.S.A., 46206-0944  
Attach your sales receipt to this booklet for future reference. This information is  
required if service is needed during the warranty period.  
PURCHASE DATE ____________________________________________________________  
NAME OF STORE ____________________________________________________________  
Model 2-920SST  
20941970 (Rev. 1 E/F)  
98-36  
© 1998 Thomson Consumer Electronics, Inc.  
Trademark(s) ® Registered  
Printed in Malaysia  
Marque(s) ® déposée(s)  

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