Elo TouchSystems ESY1529L User Manual

Elo Entuitive Touchcomputer

User Guide ESY1529L

Elo Entuitive ESY1529L Touchcomputer Series

Revision B

No part of this publication may be reproduced, transmitted, transcribed, stored in a

retrieval system, or translated into any language or computer language, in any form or by

any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,

or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems

makes no representations or warranties with respect to the contents hereof, and specifi-

cally disclaims any implied warranties of merchantability or fitness for a particular purpose.

Elo TouchSystems reserves the right to revise this publication and to make changes from

time to time in the content hereof without obligation of Elo TouchSystems to notify any

person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks

of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of

their respective companies. Elo TouchSystems claims no interest in trademarks other

than its own.

Table of Contents

Chapter 1

Chapter 3

Introduction

Safety/Servicing the Touchcomputer

Precautions ......................................................... 1

About the Product ............................................... 1

Operating System............................................ 2

Windows Xp Embedded , XP and 2000........ 2

Windows CE ................................................ 2

Customer Display ............................................ 2

Magnetic Stripe Reader (MSR) ................... 2

Touchscreen ................................................ 2

Drivers ......................................................... 2

External Connections and Upgrades ........... 3

External Connections ...................................... 3

Wireless Network Capabilities ..................... 3

CD/DVD Drives ............................................ 3

Wired Network Connections ........................ 3

Hard Drive for CE Version ........................... 3

Mouse .......................................................... 3

Keyboard ..................................................... 4

Upgrades and Changes .................................. 4

Accessory Kit................................................... 4

Chapter 4

Technical Description

Block Diagram..................................................... 19

Mother Board Block Daigram.............................. 20

Connectors on Mother Board .......................... 21

Computer Specifications ..................................... 26

Processor ........................................................ 26

Memory ........................................................... 26

Green Function................................................ 26

Audio Function ................................................ 26

Operating System............................................ 26

Ports ................................................................ 26

Real Time Clock .............................................. 27

Windows CE Board Support Package ............ 27

Panel Connectors ............................................ 27

Display ................................................................ 28

Touchscreen Assembly ....................................... 29

External 12 VDC Power Supply .......................... 29

Stand ................................................................. 29

Customer Display................................................ 30

Optical Parameters ......................................... 30

USB MSR............................................................ 31

Specifications .................................................. 31

Chapter 2

Touchcomputer Setup

Initial Turn On and Software Registration ........... 7

Touchcomputer Operating System Setup ....... 7

Computer Reboots ................................... 7

Testing Pre-installed Devices ...................... 7

Customer Display Testing............................ 7

Keyboard Card Reader Testing ................... 8

HID Card Reader Testing ............................ 8

Convert MSR from HID to Keyboard

Chapter 5

Touchcomputer Component Layout

Touchcomputer Assembly .................................. 34

Touchcomputer Exploded View .......................... 35

emulation ..................................................... 8

Convert MSR from Keyboard emulation to

HID............................................................... 8

Controls ........................................................... 15

Power .............................................................. 15

Technical Assistance ....................................... 16

Using the Touchcomputer............................ 16

Using the Web ............................................. 16

Using the Phone .......................................... 16

Power and OSD Lockout ............................. 16

Chapter 6

Components

External 12 VDC Power Supply .......................... 37

Cables ................................................................. 37

External Cables ............................................... 37

Chapter 7

Environmental Requirements

Temperature Ranges .......................................... 39

Humidity .............................................................. 39

Altitude ................................................................ 39

Regulatory Information

Warranty

Index

C H A P T E R

INTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuitive

Touchcomputer. This manual is to help you operate and maintain the

Touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this

user’s manual to maximize the life of your unit. See Appendix B for more

information on touchmonitor safety.

About the Product

Your LCDDesktop Touchcomputer is a 15" XGA TFT color display with the

following features:

The Touchcomputer consists of a 15 inch LCD monitor and a computer in a

package approximately the size of a monitor. The Touchcomputer is capable of

running Windows CE, Windows 2000, Windows Xp Embedded and Windows XP

depending on how the Touchcomputer is configured and the options the user

selects. The Touchcomputer consists of an LCD main display with a touchscreen,

a backlight inverter, a touch controller, speakers, and a single board computer

(SBC). The Touchcomputer also includes an external 12 V power Supply,

a stand, a chassis and case, and internal and external cables. The Touchcomputer

provides an optional Magnetic Stripe Reader and an optional Customer Display.

The Touchcomputer does not come with a keyboard or a Mouse, but it does provide

external ports to add them. The Touchcomputer has on screen touch to use as a

1-1

mouse and an on screen keyboard to take the place of an external keyboard. The

Touchcomputer provides the following options.

Operating System

Microsoft^®Windows^®XP Professional, Microsoft^®Windows^®XP Embedded, Microsoft^®

Windows^®2000, Microsoft^®Windows^®CE.

Windows XP, Windows Xp Embedded and 2000

When Windows XP, Windows Xp Embedded and Windows 2000 are selected, the

Touchcomputer will boot from the hard drive, which contains the operating system. No

compact Flash will be provided.

Windows CE

When Windows CE is selected as the operating system, the Touchcomputer will boot

from the onboard compact flash. No hard drive will be provided.

Customer Display

An optional serial customer display can be selected. No applications software is pro-

vided for the Customer Display. A test program is provided to verify the

Customer Display is operating properly.

Magnetic Stripe Reader (MSR)

A USB HID (not available in Windows CE version) or USB Keyboard Emulation MSR

can be selected. No applications software is provided for the MSR. A test program is

provided to verify the MSR is operating properly.

Touchscreen

CarrollTouch, AccuTouch or IntelliTouch touchscreens may be selected with a USB interface. No

applications software is provided for the touchscreen. A test program is provided to

verify the touchscreen is operating properly.

Drivers

Drivers and test programs will be provided with each system to operate all options selected.

1-2 Elo Entuitive Touchcomputer User Guide

External Connections and Upgrades

The following drawing shows the Touchcomputer External connector panel. This

panel of connectors is used by the user to make external connections to the

Touchcomputer. No external connections, other than power, are needed for the

Touchcomputer to operate.

External Connections

Using these external connections, the following capabilities can be provided to

the Touchcomputer by the user:

Wireless Network Capabilities

Wireless network capabilities can be provided via a wireless card added to the

PCMCIA slot.

CD/DVD Drives

CD/DVD drives can be added using the external USB inputs.

Wired Network Connections

Wired network connections including internet can be made using the Ethernet

input.

Hard Drive for CE Version

A hard drive for the CE version of the Touchcomputer can be added using the

USB inputs.

Mouse

A mouse can be added using the mouse port.

1-3

Keyboard

• A keyboard can be added using the keyboard port.

Upgrades and Changes

A laptop type hard drive can be added internally to the CE version of the Touchcomputer.

• Compact Flash can be added (through the compact flash door in the back

of the Touchcomputer) to the Touchcomputer on Windows XP, Windows Xp

Embedded and Windows

2000 Touchcomputers.

• Operating System changes between Windows XP, Windows Xp Embedded

and Windows 2000 can be made by loading the proper operating system on the

internal hard drive.

• Operating system changes between either Windows 2000, Windows Xp

Embedded and WindowsXP to Windows CE can be made by adding Compact

Flash with the appropriate image and booting from the compact flash.

• Operating system changes from Windows CE to either Windows XP, Windows

Xp Embedded or Windows 2000 can be made by adding an internal or external

hard drive with the new operating system loaded.

Accessory Kit

An accessory kit will be provided with each monitor. The accessory kit provides

the following:

• Touch Tool CD-The touchtool CD contains the drivers and manual for

EloTouch touchscreen products. The touch drivers will come loaded with the

Touchcomputer. These drivers are provided if the operating system needs to be

reloaded.

• Touchcomputer CD-The Touchcomputer CD contains the drivers for devices

used with the Touchcomputer, a copy of the Touchcomputer Users Guide, test

programs to test the Touchcomputer, a copy of the My-T-Touch software, a

copy of the Windows CE image. These are only needed if the operating

system needs to be reloaded. A Board support Package (BSP) for Windows

CE is included for creating customers own image. See the BSP notes and

directions on the CD. See section 4.2.8 for a description of the BSP.

• Quick Install Guide-Shows pictorially how to operate the Touchcomputer.

1-4 Elo Entuitive Touchcomputer User Guide

• US Power Cable

• European Power Cable

• Power Brick

• Applicable Operating System CD(Windows 2000, Windows Xp Embedded or Windows XP)

• No CD is provided for Windows CE (but the image is on the Touchcomputer CD.)

• No serial or USB cables are provided

1-5

1-6 Elo Entuitive Touchcomputer User Guide

C H A P T E R

TOUCHCOMPUTER SETUP

Initial Turn On and Software Registration

Touchcomputer Operating System Setup

The initial setup of the Windows operating system takes approximately 5-10

minutes. Additional time may be needed depending on computers hardware

configuration and connected devices. To setup the Windows OS for you

computer, turn on your computer and follow the instructions on the screen.

Testing Pre-installed Devices

Touchcomputers come pre installed with several different hardware options. To

test these options, click on the following icons on the Windows toolbar on the

bottom right of the computer. You may also use the desktop icons. This can only be

done with Touchcomputer with options installed.

Customer Display Testing

• Click on the “CD” icon.

• The customer display should change, now displaying the text “Elo TouchSystems

Customer Display”.

2-7

Keyboard Card Reader Testing

• Click on the “KB MSR TEST” icon.

• Scan a credit card ensure data scanned correctly by seeing applicable

information on all three tracks from the credit card.

HID Card Reader Testing

• Click on the “HID MSR TEST” icon

• Click on scan button

• Scan a credit card ensure data scanned correctly by seeing applicable

information on all three tracks from the credit card.

Convert MSR from HID to keyboard emulation

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_programs/usb_swipe_insert_reader.asp

1. To convert from HID to Keyboard Emulation Mode.

1.1

Double click on HID MSR Icon in desktop.

The following window will appear

1.2

Click on About to verify version

1.3

1.4

1.5

Close About Dialog box.

Click on Read Cards…

This dialog will appear

2-8 Elo Entuitive Touchcomputer User Guide

1.6 Swipe Test card.

1.7

1.8

Close Read Cards Dialog.

Click on Send Command. The following dialog box will appear

1.9

To send Inquiry MSR type

1.10 Type 00 10 into area under the heading Message(Hex)

1.11 Then click on Send Message.

2-9

1.12 The DATA=00 means it’s USB HID.

1.13 Switch to Keyboard Emulation

1.14 Type 01 10 01 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 Send Inquiry MSR type

1.17 Type 00 10 into area under the heading Message(Hex)

1.18 Then click on Send Message.

1.19 The DATA=01 means it’s USB Keyboard Emulation.

1.20 You must now reset the MSR by sending the command 02.

1.21 Type 02 into area under the heading Message(Hex)

2-10 Elo Entuitive Touchcomputer User Guide

1.22 Then click on Send Message.

1.23 Double click on The KB MSR Test icon in the desktop and slide the test c card.

The following icon will appear

1.24 Done.

Convert MSR from keyboard emulation to HID

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_programs/usb_swipe_insert_reader.asp

To convert from Keyboard Emulation to HID Mode.

Double click on HID MSR Icon in desktop.

The following window will appear

1.1

2-11

1.2 click on About to verify version

1.3 Close About Dialog.

1.4 Click on Send Commands

1.5 This Dialog will appear.

1.6 To send Inquiry MSR type

1.7 Type 00 10 into area under the heading Message(Hex)

1.8 Then click on Send Message.

2-12 Elo Entuitive Touchcomputer User Guide

1.9

The DATA=01 means it’s USB Keyboard Emulation.

1.10 Switch to HID

1.11 Type 01 10 00 into area under the heading Message(Hex)

1.12 Then click on Send Message.

1.13 Send Inquiry MSR type

1.14 Type 00 10 into area under the heading Message(Hex)

1.15 Then click on Send Message.

1.16 You must now reset the MSR by sending the command 02.

1.17 Type 02 into area under the heading Message(Hex)

1.18 Then click on Send Message.

2-13

1.19 Click on Read Cards…

1.20 This dialog will appear

1.21 Swipe Test card.

1.22 Close Read Cards Dialog.

1.23 Done.

2-14 Elo Entuitive Touchcomputer User Guide

Controls

There are two controls to operate the Touchcomputer. There is a brightness

control and a volume control. To increase the brightness, press the third button

from the top. To decrease brightness, press the fourth button from the top. To

increase the volume, press the top button. To decrease volume, press the second

button from the top. The Touchcomputer has an On-Screen-Display(OSD) to

indicate volume and brightness changes via an on screen bar graph.

Switch A

Switch B

Switch C

Switch D

Switch E

Power

To turn power off, press and hold switch 5. To turn on press and hold switch 5

then shut down. To do a hard shutdown, press and hold switch 5. To turn power

on, press the power button once. Power should not normally be turned off with the

power switch. The pull down mwnu “shutdown” under START in the lower left corner

of the display should be used.

2-15

Technical Assistance

There are three methods to obtain contact information for technical assistance

on the Touchcomputer.

• Touchcomputer itself

• the Web

• telephone

These methods are described below.

Using the Touchcomputer

You can access the support information by going to the System Properties and

clicking on the “Support Information” button. You can get to get to System

Properties by either of the following methods:

• Right click “My Computer” and choose “Properties”

• Click on the “Start Button” and select “control panel”and double click on the

“System” icon.

Using the Web

www.elotouch.com/support/default.asp

Using the Phone

Call toll-free 1-800-557-1458

Power and OSD Lock Out

Normally the 5 switches on the side of the monitor depicted in the figure in the

controls section control power, brightness and volume. The power switch can be

made not to operate by activating the power lockout function. The brightness

and volume adjustment can be made not to operate by activing the OSD lockout

function. The OSD lockout function can be activated by simultaneously

pressing Switch 1 and Switch 2. The power lockout function can be activated

by simultaneously pressing Switch 1 and Switch 3. When the switches are

pressed, OSD lock or power lock will appear. The power lockout state can be

set by releasing Switch 1 and Switch 3 in the desired state of power lock or

power unlock.

The OSD lockout state can be set by releasing Switch 1 and 2 in the desired

state of OSD lock or OSD unlock.

2-16 Elo Entuitive Touchcomputer User Guide

C H A P T E R

SAFETY/SERVICING THE TOUCHCOMPUTER

When servicing the computer perform the following:

• Perform an orderly shutdown using the operating system menu.

• Shut down the Touchcomputer and remove all external cables.

• When opening the Touchcomputer, periodically touch any metal parts of the

Touchcomputer, such as metal portions of the case or connector shells on the

monitor.

• Handle components and cards with care. Do not touch components on the

cards. When adding memory, hold it by the edges, not contacts.

3-17

3-18 Elo Entuitive Touchcomputer User Guide

C H A P T E R

TECHNICAL DESCRIPTION

Block Diagram

The block diagram of the Touchcomputer is shown below:

Dual USB

USB1

CN17

Port(500 ma)

CN7

Speakers

Dual USB

Port(500 ma)

LCD

CN13

CN14

Serial Port

PS2

Inveter

J16

J17

J12

OSD

Switch

panel

keyboard

Optional

Hard Drive

Optional

Compact Flash

PS2Mouse

PCMCIA

Ethemet

Port

J15

CN2

CN3/CN21

CN3

CN1

CN5

+12

CN22

Single Board Computer(SBC)

CN9

CN2

CN4

CN6

Internal Internal Serial

USB +5 V Serial Port

Port @1 amp Port

+5/+12v

USB

Port

CN20 CN22 CN26 CN24 CN28

CN21 CN23 CN21 CN25 CN29

Accessory

Hub

Optional AccuTouch

or IntelliTouch USB

Controller

Optional

Customer

Display

Optional

MSR

Optional

AccuTouch or

IntelliTouch

Touchscreen

4-19

Mother Board Block Diagram

REALTEK

RTL8100C FAST

ETHERNET

MEMORY

PC133/SDR

BOOT ROM

FAST

ETHERNET

CONTROLLER

SOUND

KEYBOARD

MOUSE

VIA VT8606 TWISTER

NORTHBRIDGE

GRAPHICS CORE AND

MEMORY CONTROLLER

FSB

PCI

VIA EDEN

ESP 1G Hz

PROCESSOR

HARD DRIVE

VIA VT82C686B

SOUTHBRIDGE

PERIPHERAL

2 SERIAL PORTS

4 USB PORTS

CONTROLLER

LCD

DISPLAY

WINDBOND

W83977F

I/O

2 SERIAL PORTS

PCMCIA

CONTROLLER

TI PCI1410

PC CARD

CONTROLLER

4-20 Elo Entuitive Touchcomputer User Guide

Connectors on Mother Board

The connectors on mother board allows you to connect external devices such as keyboard,

floppy disk drives, hard disk drives, printers, etc. The following table lists the connec-

tors on mother board and their respective functions.

Connector Locations on Mother Board

Connectors on Mother Board

CN1, CN2: COM4 and COM3 Connectors

CN3: +5V Connector

CN4: +5V AND +12V Connector

CN6, CN9: USB Pin Header

CN10: Panel Inverter Power Connector

CN11: OSD Panel Board Connector

CN13, CN14: COM1 and COM2 Serial Ports

FDD1: Floppy Drive Connector

USB1, USB2: USB Connectors

J4: IrDA Connector

J6: Reset Button and IDE LED

J7: Primary IDE Connectors

J9: System Fan Power Connector

J11: 24-bit LVDS Connector (DF13-20)

J13: VGA CRT Connector

J14: System Fan Power Connector

J16: PS/2 Keyboard Connector

J17: PS/2 Mouse Connector

4-21

CN1, CN2: COM4 and COM3 Connectors

Pin #

Signal Name

DCD

RXD

CTS

GND

TXD

RTS

DSR

DTR

CN3: +5V Connector

Pin #

Signal Name

+5V

Ground

CN4: +5V AND +12V Connector

Pin #

Signal Name

+5V

Ground

+12V

CN6, CN9: USB Pin Header

Pin #

Signal Name

Ground

USB-

USB+

Vcc

CN10: Panel Inverter Power Connector

Pin #

Signal Name

+12V

Ground

Bright Adj

Ground

BKLT ON

CN11: OSD Panel Board Connector

Pin #

Signal Name

Vol+

Vol-

Bright+

Bright-

Ground

Power On/Off

4-22 Elo Entuitive Touchcomputer User Guide

J7: Primary IDE Connectors

Signal Name

Reset IDE

Host data 7

Host data 6

Host data 5

Host data 4

Host data 3

Host data 2

Host data 1

Host data 0

Ground

Pin #

Signal Name

Ground

Host data 8

Host data 9

Host data 10

Host data 11

Host data 12

Host data 13

Host data 14

Host data 15

Key

DRQ0

Ground

Host IOW

Host IOR

Ground

IOCHRDY

DACK0

Host ALE

Ground

IRQ14

No connect

ASDRAMess 2

Chip select 1

Ground

ASDRAMess 1

ASDRAMess 0

Chip select 0

Activity

Vcc

Ground

N.C.

CN13, CN14: COM1 and COM2 Serial Ports

Signal Name

DCD

Pin #

Signal Name

DSR

RXD

RTS

TXD

CTS

DTR

GND

FDD1: Floppy Drive Connector

FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.

Signal Name

VCC

Pin #

Signal Name

INDEX

DRV_SEL

DSK_CH

MOTOR

DIR

DINST

STEP

GND

WDATA

WGATE

TRACK

WPROT

RDATA

SIDE

GND

4-23

USB1, USB2: USB Connectors

Pin #

Signal Name

Vcc

USB-

USB+

Ground

J9: System Fan Power Connector

J9 is a 3-pin header for an optional fan. The fan must be a 12V fan.

Pin #

Signal Name

Ground

+12V

Rotation detection

J11: 24-bit LVDS Connector (DF13-20)

Signal Name

TX0-

Pin #

Signal Name

TX0+

Ground

TX1-

Ground

TX1+

5V/3.3V

TX3-

Ground

TX3+

TX2-

TX2+

Ground

TXC-

Ground

TXC+

5V/3.3V

+12V

ENABKL

+12V

J13: VGA CRT Connector

J13 is an 8-pin header for an optional external VGA CRT female connector.

Signal Name

Red

Signal Name

Vcc

Green

Ground

N.C.

Blue

N.C.

Ground

H-Sync

V-Sync

N.C.

J14: System Fan Power Connector

J14 is a 3-pin header for the optional system fan. The fan must be a 12V fan.

Pin #

Signal Name

Ground

+12V

Rotation detection

4-24 Elo Entuitive Touchcomputer User Guide

J16: PS/2 Keyboard Connector

Signal Name

Keyboard data

N.C.

GND

Keyboard clock

N.C.

J17: PS/2 Mouse Connector

Signal Name

Mouse data

N.C.

GND

Mouse clock

N.C.

4-25

Computer Specifications

Processor

• VIA Eden 1000MHz low power CPU or equivalent

Memory

• RAM- 512 MB

Green Function

• APM 1.2 compliant

Audio Function

• Stereo one watt capability per channel

Operating System

• Support for WinCE.Net 4.2 Pro+

• Support for Windows Pro 2000

• Support for Windows Xp Pro Sp2

• Support for Windows Xp Embedded

Ports

• Four RS-232 Serial Ports. Two internal ports(CN1 and CN2) and 2 external

ports (CN13 and CN14).

• Connectors-External ports shall use standard DB9 connectors.

• Six USB self powered version 1.1 Ports. All ports have the capability to

provide 0.5 amps at 5 V each. Two ports are internal (CN6 and CN9) and

four external (USB1 and USB2).

• The external USB ports shall use two standard dual USB connectors.

• One Ethernet 100/10Base-T Port (J15)

• One PCMCIA version 2.1 Slot (J12)

• PS2 Keyboard (J16)

• PS2 Mouse (J17)

4-26 Elo Entuitive Touchcomputer User Guide

• One Compact Flash Socket (CN5)

• One hard drive socket located on the top of the board (J7)

Real Time Clock

• Battery backed up real time clock that features a multi-century calendar.

• Lithium battery with socket.

• On Screen Display

• Volume Control

• Backlight Brightness

Windows CE Board Support Package

A board support package is available to assist users with custom software

development. The board support package contains the following items:

• Installation instructions

• A platform image that can be added to the Wince platform directory.

• A .cec file or equivalent to add the platform features to the platform builder

catalog.

• A boot loader to support Ethernet debug and download.

• All testing shall be done with the final image from Elo.

Panel Connectors

The following connectors are available from the outside of the Touchcomputer

• Four USB ports

• Ethernet

• 2 serial port

• PS2 Keyboard (No keyboard provided)

• PS2 Mouse (No mouse provided)

• Board input Power

• PCMCIA Slot with eject button

• Compact Flash

4-27

Display

The LCD display consists of an LCD, inverter, and OSD switch module. The

performance of the LCD display will be:

Display Size

15.0 diagonal

Native Resolution

1024 x 768 pixels

Display Color

Number

16.2 million Colors, 6 Bit+FRC

Display Type

a-Si TFT active . matrix

400:1

Typical Contrast

Ratio

Typical/Min

Brightness

LCD

350 cd/m²

AccuTouch287 cd/m²

IntelliTouch322 cd/m²

CarrollTouch 322 cd/m²

Typical Display

Speed

Rising Time 9 ms / Falling Time16 ms

Typical Vertical

Viewing Angle

60 deg (looking down) / 40 deg (looking

up) @CR 10

Typical Horizontal

Viewing Angle

60 deg (looking from Left) / 60 deg (Look-

ing from Right)CR 10

Chromaticity

Chromaticity coordinates will fall within

the values in the table

4-28 Elo Entuitive Touchcomputer User Guide

TABLE 1. Chromaticity Values

Symbol

Minimum

0.282

0.288

0.613

0.314

0.260

0.536

0.111

Typical

0.312

0.323

0.620

0.345

0.297

0.528

0.145

0.092

Maximum

0.343

0.359

0.673

0.377

0.334

0.623

0.178

0.130

Chromaticity of

White

Chromaticity of

Red

Chromaticity of

Green

Chromaticity of

Blue

0.055

Touchscreen Assembly

The touchscreen assembly consists of a touchscreen and a controller.

CarrollTouch, AccuTouch or IntelliTouch touchscreens will be provided as options and use

one of the USB ports on the SBC.

External 12 V Power Supply

The Touchcomputer shall be powered by 12 V from a universal type power

supply brick with the following characteristics:

• Input voltage 100 to 240 V~

• Input frequency 50/60 Hz

• Output voltage 12 V

• Output line and load regulation +/- 5%

• Output current=4.2 Amps maf

Stand

The stand supports the LCD display and provides adjustment for the angle of

the display with respect to the viewer.

4-29

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent

display (VFD). It consists of a VFD and VFD controller. There is a serial

version controller and a USB controller. The actual VFD is common to the

serial and USB versions. CE will only use the serial as no CE USB driver is

available.

Optical Parameters

Characters per row

Number of rows

Character configuration

Character Height

Character width

Character configuration

Character color

5x7 dot matrix

9.5 mm

6.2 mm

ASCII

Blue green

300,000 hours

MTBF

USB MSR

The USB card reader is a USB port powered MSR which conforms to

ISO/ANSI standards. The USB MSR is available in HID and Keyboard

emulation versions. The reader shall read all three stripes on a standard credit

card or drivers license. The reader shall conform to the USB Human Interface

Device class specification Version 1.1 The reader communicates over a USB

revision 1.1 port. The MSR is software reconfigurable from HID to keyboard

emulation and from keyboard emulation to HID.

4-30 Elo Entuitive Touchcomputer User Guide

C H A P T E R

TOUCHCOMPUTER COMPONENT LAYOUT

The figures below show the complete Touchcomputer identifying the major

components discussed in Chapter 1.

5-33

Specifications

Reference Standards

Conform to applicable

standards

International Standards Organization, American

National Standards Institute, California Drivers

License, American Association of Motor Vehicle

Administrators

Power Input

From USB port

Message Format

Card Speed

ASCII

3 to 50 IPS

MTBF

Electronics 125,000 hrs; Head 1,000,000 passes

Operating Current

Suspend current

15 ma max

200 ua max

4-31

4-32 Elo Entuitive Touchcomputer User Guide

Touchcomputer Assembly

5-34 Elo Entuitive Touchcomputer User Guide

Touchcomputer Exploded View

5-35

5-36 Elo Entuitive Touchcomputer User Guide

C H A P T E R

COMPONENTS

External 12 V Power Supply

The Touchcomputer is powered by 12 V f rom a universal type power supply

brick. The power supply shall provide the following capability:

• Input voltage 100 to 240 v~

• Input frequency 50/60 Hz

• Output voltage 12 v

• Output line and load regulation +/- 5%

• Output current 0 to 4.2 Amps

Cables

External Cables

The following cables will be included:

• US power cable for the external power supply

• European power cable for the external power supply

• Power cable from the 12 V external supply to the Touchcomputer.

All cables are 6 feet long.

6-37

6-38 Elo Entuitive Touchcomputer User Guide

C H A P T E R

ENVIRONMENTAL REQUIREMENTS

Temperature Ranges

Operating Temperature (Independent of altitude)

0° to 35°

Non-Operating Temperature (Independent of altitude) -20° to 60°

Humidity

Altitude

Operating (non-condensing)

20% to 80%

5% to 95%

Non-Operating (38.7°C max. wet bulb temperature)

Operating 0 to + 12,000 feet

[3,658m].

Equivalent to 14.7 to 10.1 psia

Equivalent to 14.7 to 4.4 psia.

Non-Operating 0 to + 40,000 feet

[12,192m].

7-39

7-40 Elo Entuitive Touchcomputer User Guide

REGULATORY INFORMATION

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current

requirements indicated on the manufacturer’s label. Connection to a different

power source than those specified herein will likely result in improper operation,

damage to the equipment or pose a fire hazard if the limitations are not followed.

B) There are no operator serviceable parts inside this equipment. There are haz

ardous voltages generated by this equipment which constitute a safety hazard.

Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord which has an inte

gral safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type.

Under no circumstances use an adapter plug to connect to a 2-wire outlet

as this will defeat the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the

safety certification, modification or misuse can provide a shock hazard

that can result in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions

about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found

to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC

Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

B) Notice to Users in Canada: This equipment complies with the Class B limits for

radio noise emissions from digital apparatus as established by the Radio Interfer-

ence Regulations of Industrie Canada.

C) Notice to Users in the European Union: Use only the provided power cords and

interconnecting cabling provided with the equipment. Substitution of provided

cords and cabling may compromise electrical safety or CE Mark Certification for

emissions or immunity as required by the following standards:

This Information Technology Equipment (ITE) is required to have a CE Mark

on the manufacturer’s label which means that the equipment has been tested

to the following Directives and Standards:

This equipment has been tested to the requirements for the CE Mark as

required by EMC Directive 89/336/EEC indicated in European Standard EN

55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in

European Standard EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate

radio frequency energy. If not installed and used according to this manual the

equipment may cause interference with radio and television communications.

There is, however, no guarantee that interference will not occur in any particular

installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must

observe the following:

a) Use only the provided I/O cables to connect this digital device with

any computer.

b) To ensure compliance, use only the provided manufacturer’s approved

line cord.

c) The user is cautioned that changes or modifications to the equipment

not expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television

reception, or any other device:

a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to

correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected

receiver.

iii) Reorient the affected receiver’s antenna.

iv) Plug the digital device into a different AC outlet so the digital

device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device

does not use. (Unterminated I/O cables are a potential source of

high RF emission levels.)

vi) Plug the digital device into only a grounded outlet receptacle.

Do not use AC adapter plugs. (Removing or cutting the line cord

ground may increase RF emission levels and may also present a

lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced

radio or television technician.

42 Elo Entuitive Touchcomputer User Guide

LISTED

6K70

MPR II

E141667

ITE

TÜV

gepr fte

Sicherheit

RheinLand

Product Safety

N10051

Te ste d To Comply

With FCC Sta nda rds

FOR OFFICE USE

ENERGY STAR

As an

NEGY

TAR^Rpartner, Elo has

determined that this product meets the

NERGY

TAR^Rguidelines for energy

efficiency.

"The application of this monitor is restricted to special controlled luminous environments.The screen surface trend to

reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a

window or directed to luminaries. The monitor is in compliance with Reflection Class III according to ISO

13406-2"

"Die Anwendung dieses Bildschirms ist auf speziel kontrollierte

Umgebungsbeleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden Spielungen von Lampen und

Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der Monitor nicht auf Fenster und Beleuchtungseinrichtungen

ausgerichtet sein. Der Monitor erfüllt nur die Relexionsklasse III nach ISO 13406-2"

This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device

may not cause harmful interference, and (2) This device must accept any interference reveived, including interference that

may cause undesired operation.

CAUTION:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by

the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

VORSICHT:

Explosionsgetahr bei unsachgemäßen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller

empfohlenem ähnljchen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.

44 Elo Entuitive Touchmonitor User Guide

WARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to

Buyer, Seller warrants to Buyer that the Product shall be free of defects in

materials and workmanship. The warranty for the touchmonitors and

components of the product is 1 year.

Seller makes no warranty regarding the model life of components. Seller’s

suppliers may at any time and from time to time make changes in the

components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty

(30) days after discovery) of the failure of any Product to conform to the

warranty set forth above; shall describe in commercially reasonable detail in

such notice the symptoms associated with such failure; and shall provide to

Seller the opportunity to inspect such Products as installed, if possible. The

notice must be received by Seller during the Warranty Period for such product,

unless otherwise directed in writing by the Seller. Within thirty (30) days after

submitting such notice, Buyer shall package the allegedly defective Product in

its original shipping carton(s) or a functional equivalent and shall ship to Seller

at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and

verification by Seller that the Product fails to meet the warranty set forth above,

Seller shall correct such failure by, at Seller’s options, either (i) modifying or

repairing the Product or (ii) replacing the Product. Such modification, repair, or

replacement and the return shipment of the Product with minimum insurance to

Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in

transit, and may insure the Product. Buyer shall reimburse Seller for

transportation cost incurred for Product returned but not found by Seller to be

defective. Modification or repair, of Products may, at Seller’s option, take place

either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,

repair, or replace a Product to conform to the warranty set forth above, then

Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s

account the purchase price of the Product less depreciation calculated on a

straight-line basis over Seller’s stated Warranty Period.

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES

FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS

WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER

WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,

REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,

THEIR QUALITY, THEIR MERCHANTABILITY, THEIR

NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER

OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY

FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH

HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE

LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.

IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF

PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY

BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR

INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller

harmless from all liability relating to (i) assessing the suitability for Buyer’s

intended use of the Products and of any system design or drawing and (ii)

determining the compliance of Buyer’s use of the Products with applicable

laws, regulations, codes, and standards. Buyer retains and accepts full

responsibility for all warranty and other claims relating to or arising from

Buyer’s products, which include or incorporate Products or components

manufactured or supplied by Seller. Buyer is solely responsible for any and all

representations and warranties regarding the Products made or authorized by

Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,

claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable

to Buyer’s products or representations or warranties concerning same.

46 Elo Entuitive Touchmonitor User Guide

INDEX

About the Product, 1

Accessory Kit, 4

Altitude, 39

Initial Turn On and Software Registration, 7

Audio Function, 26

Keyboard, 4

Keyboard Card Reader Testing, 8

Block Diagram, 19

Magnetic Stripe Reader (MSR), 2

Memory, 26

Cables, 37

Models, 41

CD/DVDDrives, 3

Chromaticity, 28

Mouse, 3

Mother Board Block Diagram, 20

MSR Conversation, 8,11

Computer Specifications, 26

Connectors on Mother Board, 21

Controls, 8

Customer Display, 30

Customer Display Testing, 7

Native Resolution, 28

Operating System, 26

Optical Parameters, 30

Display, 28

Display Color, 28

Display Size, 28

Display Type, 28

Drivers, 2

Panel Connectors, 27

Ports, 26

Power, 9

Power and OSD lockout, 16

Precautions, 1

Processor, 26

External 12 VDC Power Supply, 29,37

External Cables, 37

External Connections, 3

External Connections and Upgrades, 3

Real Time Clock, 27

Green Function, 26

Safety/servicing the Touchcomputer, 33

Specifications, USB MSR, 31

Stand, 29

Hard Drive for CE Version, 3

Horizontal Viewing Angle, 28

Humidity, 39

INDEX-41

Technical Assistance, 16

Technical Description, 19

Temperature Ranges, 39

Testing Pre-installed Devices, 7

Touchcomputer assembly, 34

Touchcomputer component layout, 33

Touchcomputer Setup, 7

Touchcomputer Exploded View, 35

Touchcomputer Operating System Setup, 7

Touchscreen, 2

Touchscreen Assembly, 29

Touch Tool CD, 4

Typical Contrast Ratio, 28

Typical Display Speed, 28

Typical/Min Brightness, 28

Upgrades and Changes, 4

USB Card Reader Testing, 8

USB MSR, 31

Using the Phone, 16

Using the Touchcomputer, 16

Using the Web, 16

Vertical Viewing Angle, 29

Warranty, 45

Windows CE, 2

Windows CE Board Support Package, 27

Windows XP and 2000, 2

Wired Network Connections, 3

Wireless Network Capabilities, 3

INDEX-42

Check out Elo's Web site!

www.elotouch.com

Get the latest...

• Product information

• Specifications

• News on upcoming events

• Press releases

• Software drivers

Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com

or simply call the office nearest you:

USA & Headquarters

Elo TouchSystems, Inc.

301 Constitution Drive,

Menlo Park, CA 94025.

Germany

Elo TouchSystems GmbH & Co. KG

Haidgraben 6

D-85521 Ottobrunn

Germany

Belgium

Japan

Elo TouchSystems

Diestsesteenweg 692

B-3010 Kessel-Lo

Belgium

Touch Panel Systems K.K

Sun Homada Bldg. 2F

1-19-20 Shin-Yokohama,

Kanagawa 222-0033

Japan

(800) ELO-TOUCH (800-356-8682)

Tel 650-361-4700

Fax 650-361-4747

Tel +49(89)60822-0

Fax +49(89)60822-150

[email protected]

Tel +32(16) 35-2100

Fax +32(16) 35-2101

[email protected]

Tel +81(45)478-2161

Fax +81(45)478-2180

www.tps.co.jp

[email protected]

USB INTELLIHEAD

FOR SWIPE READERS

TECHNICAL REFERENCE MANUAL

Manual Part Number 99875320-1P

OCTOBER 2004

PRELIMINARY

REGISTERED TO ISO 9001:2000

20725 South Annalee Avenue

Carson, CA 90746

Phone: (310) 631-8602

FAX: (310) 631-3956

Technical Support: (651) 415-6800

www.magtek.com

MagTek^®, Inc.

Printed in the United States of America

Information in this document is subject to change without notice. No part of this document may

be reproduced or transmitted in any form or by any means, electronic or mechanical, for any

purpose, without the express written permission of MagTek, Inc.

MagTek is a registered trademark of MagTek, Inc.

IntelliHead^™is a trademark of MagTek, Inc.

Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

REVISIONS

Rev Number

Date

Notes

XX Oct 04

Initial Release

Limited Warranty

MagTek, Inc. warrants that the Product described in this document is free of defects in materials and

workmanship for a period of one year from the date of purchase where the date of purchase is defined as

the date of shipment from MagTek. During this warranty period, MagTek shall, at their option, repair or

replace without charge for either parts or labor, any failure, malfunction, defect or nonconformity which

prevents the product from performing in accordance with MagTek’s published technical specifications

and manuals.

This warranty does not apply to wear of the magnetic read head. This warranty shall not apply if the

product is modified, tampered with, or subject to abnormal working conditions. This warranty does not

apply when the malfunction results from the use of the Product in conjunction with ancillary or peripheral

equipment where it is determined by MagTek that there is no fault in the Product itself.

Notification by the Customer to MagTek of any condition described above should be directed to the

Customer’s MagTek Sales Representative or to MagTek’s Help Desk at (651) 415-6800. If the Product is

to be returned from the Customer to MagTek, a returned material authorization (RMA) will be issued by

MagTek. The Customer shall be responsible for shipping charges to MagTek, (20801 S. Annalee Ave.,

Carson, CA 90746). MagTek shall be responsible for shipping charges back to the Customer.

Repair or replacement as provided under this warranty is the exclusive remedy. This warranty is in lieu

of all other warranties, express or implied.

iii

FCC WARNING STATEMENT

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to

Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a residential environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following

two conditions: (1) This device may not cause harmful interference; and (2) this device must accept any

interference received, including interference that may cause undesired operation.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the

Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de las classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté

par les ministère des Communications du Canada.

CE STANDARDS

Testing for compliance to CE requirements was performed by an independent laboratory. The unit under

test was found compliant to Class B.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS................................................................................. 1

FEATURES......................................................................................................................................... 1

CONFIGURATIONS............................................................................................................................ 2

ACCESSORIES .................................................................................................................................. 2

REFERENCE DOCUMENTS............................................................................................................... 2

SPECIFICATIONS .............................................................................................................................. 3

SECTION 2. INSTALLATION................................................................................................................. 5

USB CONNECTION............................................................................................................................ 5

WINDOWS PLUG AND PLAY SETUP................................................................................................. 5

MOUNTING ........................................................................................................................................ 5

SECTION 3. OPERATION...................................................................................................................... 7

CARD READ....................................................................................................................................... 7

SECTION 4. USB COMMUNICATIONS .................................................................................................. 9

HID USAGES...................................................................................................................................... 9

REPORT DESCRIPTOR ................................................................................................................... 10

CARD DATA ..................................................................................................................................... 11

TRACK 1 DECODE STATUS ............................................................................................................ 12

TRACK 2 DECODE STATUS ............................................................................................................ 12

TRACK 3 DECODE STATUS ............................................................................................................ 12

TRACK 1 DATA LENGTH ................................................................................................................. 12

TRACK 2 DATA LENGTH ................................................................................................................. 12

TRACK 3 DATA LENGTH ................................................................................................................. 12

CARD ENCODE TYPE...................................................................................................................... 13

TRACK DATA ................................................................................................................................... 13

TRACK 1 DATA ................................................................................................................................ 13

TRACK 2 DATA ................................................................................................................................ 13

TRACK 3 DATA ................................................................................................................................ 13

COMMANDS..................................................................................................................................... 14

COMMAND NUMBER....................................................................................................................... 14

DATA LENGTH................................................................................................................................. 14

DATA ................................................................................................................................................ 14

RESULT CODE................................................................................................................................. 15

GET AND SET PROPERTY COMMANDS......................................................................................... 15

SOFTWARE_ID PROPERTY ............................................................................................................ 16

SERIAL_NUM PROPERTY ............................................................................................................... 17

POLLING_INTERVAL PROPERTY ................................................................................................... 17

MAX_PACKET_SIZE PROPERTY .................................................................................................... 18

INTERFACE_TYPE PROPERTY....................................................................................................... 19

SECTION 5. DEMO PROGRAM............................................................................................................ 21

INSTALLATION................................................................................................................................. 21

OPERATION..................................................................................................................................... 21

SOURCE CODE................................................................................................................................ 22

APPENDIX A. USB INTELLIHEAD SWIPE READER .......................................................................... 23

FIGURES AND TABLES

Figure 1-1. 3-Track USB IntelliHead ---------------------------------------------------------------------------------------- vi

Table 1-1. Specifications--------------------------------------------------------------------------------------------------------3

Table 2-1. 5-Pin Connector-----------------------------------------------------------------------------------------------------5

Figure A-1. USB IntelliHead P/N 21030006------------------------------------------------------------------------------24

Figure 1-1. 3-Track USB IntelliHead

SECTION 1. FEATURES AND SPECIFICATIONS

The USB (Universal Serial Bus) IntelliHead Swipe Reader is a compact magnetic stripe card

reader that conforms to ISO standards. The Reader is compatible with any device with a USB

interface. A card is read by sliding it past the head either forward or backward.

The reader conforms to the USB Human Interface Device (HID) Class specification Version 1.1.

This allows host applications designed for the latest versions of Windows to easily communicate

to the device using standard Windows API calls that communicate to the device through the HID

driver that comes with Windows.

Unlike HID keyboard emulation readers, this device does not use keyboard emulation. It

behaves like a vendor-defined HID device so that a direct communication path can be established

between the Host application and the device without interference such as keystrokes from other

HID devices.

A demo program with its source code is available, written in Visual Basic, that exercises the

device using the standard Windows API.

FEATURES

Major features of the USB IntelliHead are as follows:

• Powered through the USB – no external power supply required

• Hardware Compatible with PC or any computer or terminal with a USB interface

• Bi-directional card reading

• Reads encoded data that meets ANSI/ISO/AAMVA standards and others such as ISO track 1

format on track 2 or 3.

• Reads up to three tracks of card data

• Compatible with USB specification Revision 1.1

• Compatible with HID specification Version 1.1

• Can use standard Windows HID driver for communications. No third part device driver is

required.

• Programmable USB serial number descriptor

• Programmable USB Interrupt In Endpoint polling interval

USB IntelliHead Swipe Reader

CONFIGURATIONS

The Configurations are as follows:

Table 1-1. Configurations

Part Number Description

Cable Length and

Connector type

Drawing In

21030006

USB HID IntelliHead 3 tracks

125mm, 5 pin Molex

Appendix A

ACCESSORIES

The accessories are as follows:

Part Number Description

21042806

99510026

USB MSR Demo Program with Source Code (Diskette)

USB MSR Demo Program with Source Code (WEB)

REFERENCE DOCUMENTS

MagTek Magnetic Card Reader Design Kit Technical Specification (99821002)

Axelson, Jan. USB Complete, Everything You Need to Develop Custom USB Peripherals, 1999.

Lakeview Research, 2209 Winnebago St., Madison WI 53704, 396pp., http://www.lvr.com.

USB Human Interface Device (HID) Class Specification Version 1.1.

USB (Universal Serial Bus) Specification, Version 1.1, Copyright^1998 by Compaq Computer

Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

USB Implementers Forum, Inc., www.usb.org.

Section 1. Features and Specifications

SPECIFICATIONS

Table 1-2 lists the specifications for the USB IntelliHead. Figure 1-2 shows the dimensions for

the standard product.

Table 1-1. Specifications

Reference Standards

Power Input

ISO 7810 and ISO 7811 and AAMVA*

5V from USB bus

Recording Method

Message Format

Card Speed

Two-frequency coherent phase (F2F)

ASCII

3 to 50 IPS

MTBF

Electronics: 125,000 hours. Head: 1,000,000 passes

ELECTRICAL

Current

Normal Mode

Suspend Mode

15mA

200 µA

MECHANICAL (STANDARD PRODUCT)

Weight

Cable length

Connector

see table 1-1

ENVIRONMENTAL

Temperature

Operating

Storage

-40 ºC to +70 ºC (-40 ºF to 158 ºF)

Humidity

Operating

Storage

10% to 90% noncondensing

Up to 90% noncondensing

Altitude

Operating

Storage

0-10,000 ft. (0-3048 m.)

0-50,000 ft. (0-15240 m.)

* ISO (International

USB IntelliHead Swipe Reader

SECTION 2. INSTALLATION

This section describes the cable connection, the Windows Plug and Play Setup, and the physical

mounting of the unit.

USB CONNECTION

Since the USB IntelliHead is supplied as an OEM product, the installation and system integration

will be unique for each application. The reader module must be attached to an appropriate

connector which, in turn, connects to the USB hub. The pin numbers for the 5-pin connector are

shown in Figure 2-1.

Pin numbers and signal descriptions for the cable shown in the illustration are listed in Table 2-1.

Table 2-1. 5-Pin Connector

Pin Number

Signal

Cable Color

VBUS

- Data

+Data

Red

White

Green

Black

Brown

Ground

Head Case

WINDOWS PLUG AND PLAY SETUP

On hosts with the Windows operating system, the first time the device is plugged into a specific

USB port, Windows will pop up a dialog box, which will guide you through the process of

installing a device driver for the device. After this process is completed once, Windows will no

longer request this process as long as the device is plugged into the same USB port. The device

driver that Windows will install for this device is the driver used for HID devices and it is part of

the Windows operating system. When the dialog box pops up, follow the instructions in the

dialog box. Sometimes Windows will find all the files it needs on its own without giving any

prompts. Other times Windows will need to know the location of the files it needs. If Windows

prompts for the file locations, insert the CD that was used to install Windows on your PC and

point Windows to the root directory of the CD. Windows should find all the files it needs there.

MOUNTING

Refer to the appropriate Appendix in this document and/or to the Magnetic Card Reader Design

Kit for complete mounting details.

USB IntelliHead Swipe Reader

SECTION 3. OPERATION

CARD READ

A card may be swiped past the read head at any time. The magnetic stripe must face toward the

head and may be swiped in either direction. If there is data encoded on the card, the device will

attempt to decode the data and then send the results to the host via a USB HID input report.

After the results are sent to the host, the device will be ready to read the next card.

USB IntelliHead Swipe Reader

SECTION 4. USB COMMUNICATIONS

This device conforms to the USB specification revision 1.1. This device also conforms with the

Human Interface Device (HID) class specification version 1.1. The device communicates to the

host as a vendor-defined HID device. The details about how the card data and commands are

structured into HID reports follow later in this section. The latest versions of the Windows

operating systems come with a standard Windows USB HID driver. Windows applications that

communicate to this device can be easily developed. These applications can communicate to the

device using standard windows API calls that communicate to the device using the standard

Windows USB HID driver. These applications can be easily developed using compilers such as

Microsoft’s Visual Basic or Visual C++. A demonstration program and its source code, written

in Visual Basic, that communicates with this device is available. This demo program can be

used to test the device and it can be used as a guide for developing other applications. More

details about the demo program follow later in this document.

It is strongly recommended that application software developers become familiar with the HID

specification the USB specification before attempting to communicate with this device. This

document assumes that the reader is familiar with these specifications. These specifications can

be downloaded free from www.usb.org.

This is a full speed USB device. This device has a number of programmable configuration

properties. These properties are stored in non-volatile EEPROM memory. These properties can

be configured at the factory or by the end user. The device has an adjustable endpoint descriptor

polling interval value that can be set to any value in the range of 1ms to 255ms. This property

can be used to speed up or slow down the card data transfer rate. The device also has an

adjustable serial number descriptor. More details about these properties can be found later in this

document in the command section.

The device will go into suspend mode when directed to do so by the host. The device will

wakeup from suspend mode when directed to do so by the host. The device does not support

remote wakeup.

This device is powered from the USB bus. Its vendor ID is 0x0801 and its product ID is 0x0002.

HID USAGES

HID devices send data in reports. Elements of data in a report are identified by unique identifiers

called usages. The structure of the device’s reports and the device’s capabilities are reported to

the host in a report descriptor. The host usually gets the report descriptor only once, right after

the device is plugged in. The report descriptor usages identify the devices capabilities and report

structures. For example, a device could be identified as a keyboard by analyzing the device’s

report descriptor. Usages are four byte integers. The most significant two bytes are called the

usage page and the least significant two bytes are called usage IDs. Usages that are related can

share a common usage page. Usages can be standardized or they can be vendor defined.

Standardized usages such as usages for mice and keyboards can be found in the HID Usage

Tables document and can be downloaded free at www.usb.org. Vendor-defined usages must

have a usage page in the range 0xff00 – 0xffff. All usages for this device use vendor-defined

magnetic stripe reader usage page 0xff00. The usage IDs for this device are defined in the

USB IntelliHead Swipe Reader

following table. The usage types are also listed. These usage types are defined in the HID

Usage Tables document.

Magnetic Stripe Reader usage page 0xff00:

Usage ID Usage Name

(Hex)

Usage

Type

Report

Type

Decoding reader device

Collection

None

Track 1 decode status

Track 2 decode status

Track 3 decode status

Track 1 data length

Track 2 data length

Track 3 data length

Track 1 data

Data

Input

Feature

Track 2 data

Track 3 data

Card encode type

Command message

REPORT DESCRIPTOR

The HID report descriptor is structured as follows:

Item

Value

(Hex)

Usage Page (Magnetic Stripe Reader)

Usage (Decoding reader device)

Collection (Application)

06 00 FF

09 01

A1 01

15 00

26 ff 00

75 08

09 20

09 21

09 22

09 28

09 29

09 2A

09 38

95 07

81 02

09 30

95 6E

82 02 01

09 31

95 6E

82 02 01

09 32

95 6E

Logical Minimum (0)

Logical Maximum (255)

Report Size (8)

Usage (Track 1 decode status)

Usage (Track 2 decode status)

Usage (Track 3 decode status)

Usage (Track 1 data length)

Usage (Track 2 data length)

Usage (Track 3 data length)

Usage (Card encode type)

Report Count (7)

Input (Data, Variable, Absolute, Bit Field)

Usage (Track 1 data)

Report Count (110)

Input (Data, Variable, Absolute, Buffered Bytes)

Usage (Track 2 data)

Report Count (110)

Input (Data, Variable, Absolute, Buffered Bytes)

Usage (Track 3 data)

Report Count (110)

Section 4. USB Communications

Item

Value

(Hex)

Input (Data, Variable, Absolute, Buffered Bytes)

Usage (Command message)

82 02 01

09 20

95 18

B2 02 01

Report Count (24)

Feature (Data, Variable, Absolute, Buffered Bytes)

End Collection

CARD DATA

Card data is only sent to the host on the Interrupt In pipe using an Input Report. The device will

send only one Input Report per card swipe. If the host requests data from the device when no

data is available, the device will send a Nak to the host to indicate that it has nothing to send.

When a card is swiped, the Input Report will be sent even if the data is not decodable. The

following table shows how the input report is structured.

Offset

Usage Name

Track 1 decode status

Track 2 decode status

Track 3 decode status

Track 1 data length

Track 2 data length

Track 3 data length

Card encode type

Track 1 data

7 – 116

117 – 226 Track 2 data

227 - 336 Track 3 data

USB IntelliHead Swipe Reader

TRACK 1 DECODE STATUS

Bits

7-1

Value

Reserved

Error

This is a one-byte value, which indicates the status of decoding track 1. Bit position zero

indicates if there was an error decoding track 1 if the bit is set to one. If it is zero, then no error

occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is

indicated. If a decode error is indicated, the corresponding track data length value for the track

that has the error will be set to zero and no valid track data will be supplied.

TRACK 2 DECODE STATUS

Bits

7-1

Value

Reserved

Error

This is a one-byte value, which indicates the status of decoding track 2. Bit position zero

indicates if there was an error decoding track 2 if this bit is set to one. If it is zero, then no error

occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is

indicated. If a decode error is indicated, the corresponding track data length value for the track

that has the error will be set to zero and no valid track data will be supplied.

TRACK 3 DECODE STATUS

Bits

7-1

Value

Reserved

Error

This is a one-byte value, which indicates the status of decoding track 3. Bit position zero

indicates if there was an error decoding track 3 if this bit is set to one. If it is zero, then no error

occurred. If a track has data on it that is not noise, and it is not decodable, then a decode error is

indicated. If a decode error is indicated, the corresponding track data length value for the track

that has the error will be set to zero and no valid track data will be supplied.

TRACK 1 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 1 data field.

This value will be zero if there was no data on the track or if there was an error decoding the

track.

TRACK 2 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 2 data field.

This value will be zero if there was no data on the track or if there was an error decoding the

track.

TRACK 3 DATA LENGTH

This one-byte value indicates how many bytes of decoded card data are in the track 3 data field.

This value will be zero if there was no data on the track or if there was an error decoding the

track.

Section 4. USB Communications

CARD ENCODE TYPE

This one-byte value indicates the type of encoding that was found on the card. The following

table defines the possible values.

Value

Encode Type

ISO/ABA

AAMVA

reserved

Blank

Description

ISO/ABA encode format

AAMVA encode format

The card is blank.

The card has a non-standard encode format. For example,

ISO/ABA track 1 format on track 2.

Other

Undetermined

None

The card encode type could not be determined because no

tracks could be decoded.

No decode has occurred. This type occurs if no magnetic stripe

data has been acquired since the data has been cleared or

since the device was powered on. This device only sends an

Input report when a card has been swiped so this value will

never occur.

TRACK DATA

If decodable track data exits for a given track, it is located in the track data field that corresponds

to the track number. The length of each track data field is fixed at 110 bytes, but the length of

valid data in each field is determined by the track data length field that corresponds to the track

number. Track data located in positions greater that the track data length field indicates are

undefined and should be ignored. The HID specification requires that reports be fixed in size,

but the number of bytes encoded on a card may vary. Therefore, the Input Report always

contains the maximum amount of bytes that can be encoded on the card and the number of valid

bytes in each track is indicated by the track data length field. The track data is decoded and

converted to ASCII. The track data includes all data starting with the start sentinel and ending

with the end sentinel.

TRACK 1 DATA

This field contains the decoded track data for track 1.

TRACK 2 DATA

This field contains the decoded track data for track 2.

TRACK 3 DATA

This field contains the decoded track data for track 3.

USB IntelliHead Swipe Reader

COMMANDS

Most host applications do not need to send commands to the device. Most host applications

only need to obtain card data from the device as described previously in this section. This

section of the manual can be ignored by anyone who does not need to send commands to the

device.

Command requests and responses are sent to and received from the device using feature reports.

Command requests are sent to the device using the HID class specific request Set_Report. The

response to a command is retrieved from the device using the HID class specific request

Get_Report. These requests are sent over the default control pipe. When a command request is

sent, the device will Nak the Status stage of the Set_Report request until the command is

completed. This insures that, as soon as the Set_Report request is completed, the Get_Report

request can be sent to get the command response. The usage ID for the command message was

shown previously in the Usage Table.

The following table shows how the feature report is structured for command requests:

Offset

Field Name

Command Number

Data Length

Data

2 – 23

The following table shows how the feature report is structured for command responses.

Offset

Field Name

Result Code

Data Length

Data

2 – 23

COMMAND NUMBER

This one-byte field contains the value of the requested command number. The following table

lists all the existing commands.

Value

Command Number

GET_PROPERTY

SET_PROPERTY

Description

Gets a property from the device

Sets a property in the device

DATA LENGTH

This one-byte field contains the length of the valid data contained in the Data field.

DATA

This multi-byte field contains command data if any. Note that the length of this field is fixed at

22 bytes. Valid data should be placed in the field starting at offset 2. Any remaining data after

the valid data should be set to zero. This entire field must always be set even if there is no valid

data. The HID specification requires that Reports be fixed in length. Command data may vary

in length. Therefore, the Report should be filled with zeros after the valid data.

Section 4. USB Communications

RESULT CODE

This one-byte field contains the value of the result code. There are two types of result codes:

generic result codes and command-specific result codes. Generic result codes always have the

most significant bit set to zero. Generic result codes have the same meaning for all commands

and can be used by any command. Command-specific result codes always have the most

significant bit set to one. Command-specific result codes are defined by the command that uses

them. The same code can have different meanings for different commands. Command-specific

result codes are defined in the documentation for the command that uses them. Generic result

codes are defined in the following table.

Value

Result Code

SUCCESS

FAILURE

Description

The command completed successfully.

The command failed.

The command failed due to a bad

parameter or command syntax error.

BAD_PARAMETER

GET AND SET PROPERTY COMMANDS

The Get Property command gets a property from the device. The Get Property command

number is 0.

The Set Property command sets a property in the device. The Set Property command number

is 1.

The Get and Set Property command data fields for the requests and responses are structured as

follows:

Get Property Request Data:

Data Offset

Value

Property ID

Get Property Response Data:

Set Property Request Data:

Data Offset

0 – n

Value

Property Value

Data Offset

Value

Property ID

Property Value

1 – n

Set Property Response Data:

None

The result codes for the Get and Set Property commands can be any of the codes list in the

generic result code table.

USB IntelliHead Swipe Reader

Property ID is a one-byte field that contains a value that identifies the property. The following

table lists all the current property ID values:

Value

Property ID

Description

SOFTWARE_ID

SERIAL_NUM

POLLING_INTERVAL

The device’s software identifier

The device’s serial number

The interrupt pipe’s polling interval

The Property Value is a multiple-byte field that contains the value of the property. The number

of bytes in this field depends on the type of property and the length of the property. The

following table lists all of the property types and describes them.

Property Type Description

Byte

String

This is a one-byte value. The valid values depend on the property.

This is a multiple-byte ASCII string. Its length can be zero to a

maximum length that depends on the property. The value and

length of the string does not include a terminating NUL character.

SOFTWARE_ID PROPERTY

Property ID:

Property Type: String

Length:

Fixed at 11 bytes

Get Property:

Set Property:

Description:

Yes

This is an 11-byte read only property that identifies the software part number

and version for the device. The first 8 bytes represent the part number and the

last 3 bytes represent the version. For example this string might be

“21088835A02”. Examples follow:

Example Get SOFTWARE_ID property Request (Hex):

Cmd Num

Data Len

Prp ID

Example Get SOFTWARE_ID property Response (Hex):

Result Code Data Len

00 01

Prp Value

32 31 30 34 32 38 30 34 41 30 32

Section 4. USB Communications

SERIAL_NUM PROPERTY

Property ID:

Property Type: String

Length:

0 – 15 bytes

Get Property:

Set Property:

Default Value:

Description:

Yes

The default value is no string with a length of zero.

The value is an ASCII string that represents the device’s serial number. This

string can be 0 – 15 bytes long. This property is stored in non-volatile

EEPROM memory so it will not change when the unit is power cycled. The

value of this property, if any, will be sent to the host when the host requests

the USB string descriptor. When this property is changed, the unit must be

power cycled to have these changes take effect for the USB descriptor. If a

value other than the default value is desired, it can be set by the factory upon

request. Examples follow.

Example Set SERIAL_NUM property Request (Hex):

Cmd Num

Data Len

Prp ID

Prp Value

31 32 33

Example Set SERIAL_NUM property Response (Hex):

Result Code Data Len

00 00

Data

Example Get SERIAL_NUM property Request (Hex):

Cmd Num

Data Len

Prp ID

Example Get SERIAL_NUM property Response (Hex):

Result Code Data Len

00 03

Prp Value

31 32 33

POLLING_INTERVAL PROPERTY

Property ID:

Property Type: Byte

Length:

1 byte

Yes

Get Property:

Set Property:

Default Value:

Description:

The value is a byte that represents the devices polling interval for the Interrupt

In Endpoint. The value can be set in the range of 1 – 255 and has units of

milliseconds. The polling interval tells the host how often to poll the device

for card data packets. For example, if the polling interval is set to 10, the host

will poll the device for card data packets every 10ms. This property can be

used to speed up or slow down the time it takes to send card data to the host.

The trade-off is that speeding up the card data transfer rate increases the USB

bus bandwidth used by the device, and slowing down the card data transfer

USB IntelliHead Swipe Reader

rate decreases the USB bus bandwidth used by the device. This property is

stored in non-volatile EEPROM memory so it will not change when the unit is

power cycled. The value of this property, if any, will be sent to the host when

the host requests the device’s USB endpoint descriptor. When this property is

changed, the unit must be power cycled to have these changes take effect for

the USB descriptor. If a value other than the default value is desired, it can be

set by the factory upon request. Examples follow:

Example Set POLLING_INTERVAL property Request (Hex):

Cmd Num

Data Len

Prp ID

Prp Value

Example Set POLLING_INTERVAL property Response (Hex):

Result Code Data Len

00 00

Data

Example Get POLLING_INTERVAL property Request (Hex):

Cmd Num

Data Len

Prp ID

Example Get POLLING_INTERVAL property Response (Hex):

Result Code Data Len

00 01

Prp Value

MAX_PACKET_SIZE PROPERTY

Property ID:

Property Type:

Length:

Get Property:

Set Property:

Default Value:

Description:

Byte

1 byte

Yes

The value is a byte that represents the devices maximum packet size for

the Interrupt In Endpoint. The value can be set in the range of 1 – 64 and has units of bytes. The

maximum packet size tells the host the maximum size of the Interrupt In Endpoint packets. For

example, if the maximum packet size is set to 8, the device will send HID reports in multiple

packets of 8 bytes each or less for the last packet of the report. This property can be used to

speed up or slow down the time it takes to send card data to the host. Larger packet sizes speed

up communications and smaller packet sizes slow down communications. The trade-off is that

speeding up the card data transfer rate increases the USB bus bandwidth used by the device, and

slowing down the card data transfer rate decreases the USB bus bandwidth used by the device.

This property is stored in non-volatile EEPROM memory so it will not change when the unit is

power cycled. The value of this property will be sent to the host when the host requests the

device’s USB endpoint descriptor. When this property is changed, the unit must be power

cycled to have these changes take effect for the USB descriptor. If a value other than the default

value is desired, it can be set by the factory upon request. Examples follow:

Example Set MAX_PACKET_SIZE property Request (Hex):

Cmd Num

Data Len

Prp ID

Prp Value

Section 4. USB Communications

Example Set MAX_PACKET_SIZE property Response (Hex):

Result Code Data Len

00 00

Data

Example Get MAX_PACKET_SIZE property Request (Hex):

Cmd Num

Data Len

Prp ID

Example Get MAX_PACKET_SIZE property Response (Hex):

Result Code Data Len

00 01

Prp Value

INTERFACE_TYPE PROPERTY

Property ID: 16 (10 hex)

Property Type: Byte

Length:

1 byte

Yes

Get Property:

Set Property:

Default Value:

Description:

0 (HID)

The value is a byte that represents the devices interface type. The value can

be set to 0 for the HID interface or to 1 for the keyboard emulation interface.

When the value is set to 0 (HID) the device will behave as described in the

HID manual. When the value is set to 1 (keyboard emulation) the device will

behave as described in the keyboard emulation manual. This property should

be the first property changed because it affects which other properties are

available. After this property is changed, the device should be power cycled

before changing any other properties. This property is stored in non-volatile

EEPROM memory so it will persist when the unit is power cycled. When this

property is changed, the unit must be power cycled to have these changes take

effect. If a value other than the default value is desired, it can be set by the

factory upon request. Examples follow:

Example Set INTERFACE_TYPE property Request (Hex):

Cmd Num

Data Len

Prp ID

Prp Value

Example Set INTERFACE_TYPE property Response (Hex):

Result Code Data Len

00 00

Data

Example Get INTERFACE_TYPE property Request (Hex):

Cmd Num

Data Len

Prp ID

Example Get INTERFACE_TYPE property Response (Hex):

USB IntelliHead Swipe Reader

Result Code Data Len

00 01

Prp Value

SECTION 5. DEMO PROGRAM

The demo program, which is written in Visual Basic, can be used to do the following:

•

Read cards from the device and view the card data

Send command requests to the device and view the command responses

Guide application developers in their application development by providing examples, in

source code, of how to properly communicate with the device using the standard Windows

APIs

The part numbers for the demo program can be found in this document in Section 1 under

Accessories.

INSTALLATION

To install the demo program, run the setup.exe file and follow the instructions given on the

screen.

OPERATION

To operate the demo program perform the following steps:

•

Attach the device to a USB port on the host.

If this is the first time the device has been plugged into the host, then follow the instructions

on the screen for installing the Windows HID device driver. This is explained in more detail

in the installation section of this document.

•

Run the demo program.

To read cards and view the card data, click on the Read Cards button and swipe a card when

prompted to do so.

•

When finished reading cards, close the dialog box.

To send commands to the device, click on the send commands button.

Enter a command in the Message edit box. All data entered should be in hexadecimal bytes

with a space between each byte. Enter the command number followed by the command data

if there is any. The application will automatically calculate and send the command data

length for you. For example, to send the GET_PROPERTY command for property

SOFTWARE_ID enter 00 00.

•

Press Enter or click on Send message to send the command and receive the result.

The command request and the command result will be displayed in the Communications

Dialog edit box.

•

The Clear Dialog button clears the Communication Dialog edit box.

USB IntelliHead Swipe Reader

SOURCE CODE

Source code is included with the demo program. It can be used as a guide for application

development. It is described in detail, with comments, to assist developers. The book USB

Complete by Jan Axelson is also a good guide for application developers, especially the chapter

on Human Interface Device Host Applications (see “Reference Documents” in Section 1).

APPENDIX A. USB INTELLIHEAD SWIPE READER

The following drawing is provided in this section:

Part Number Title

21030006

USB-HID INTHD 3TK 125MM WRE, 5P CONN

USB IntelliHead Swipe Reader

Figure A-1. USB HID IntelliHead, 3-Track, 125mm Wire, 5-Pin Connector

Preliminary to Rev 1 10/20/2004 7:30:02 AM

USB INTELLIHEAD

KEYBOARD EMULATION

FOR SWIPE READERS

TECHNICAL REFERENCE MANUAL

Manual Part Number 99875321-1P