20" ELECTRIC STOVE WITH REMOTE CONTROL
SAFETY INFORMATION AND OPERATION MANUAL
MODELS CGESBMRA AND VESBMRA
Read these instructions completely before operating
electric stove. Failure to follow them could cause a
heater malfunction resulting in serious injury and/or
property damage.
Save this manual for future reference.
SAFETY INFORMATION
PRODUCT DIMENSIONS
AND SPECIFICATIONS
Continued
13. When transporting or storing the unit, keep
it in a dry location, free from dust, excessive
vibration or other factors, which may damage
the unit.
12.5"
20"
LISTING APPROVALS
This heater has been tested in accordance with the
CSA Standards for fixed and location-dedicated
electric room heaters in the United States. All
components are UL or CSA safety certified.
25.25"
Ifyouneedassistanceduringinstallation,pleasecon-
tact your local dealer or the DESAHeating Products
Technical Services Department at 1-866-672-6040.
UNPACkING AND
TESTING THE UNIT
Carefully remove the unit from the box. Prior to
permanently installing the unit, test to make sure
the unit operates properly by plugging the power
supply cord into a conveniently located 120-volt
grounded outlet.
Figure 1 - Heater Dimensions
Frequency
60 Hz
Heater Power 1500 W
Heater Output 5000 BTUs
Power Supply 1ꢀ0V; 15 Amp
Grounded, Circuit
CAUTION: The unit's power
supply cord must be connected
to a properly grounded and pro-
tected 120-volt outlet. Always
use ground fault protection
where required by the electri-
cal code.
Note: A dedicated power supply circuit is recom-
mended for the unit but not required. Additional
electrical appliances on the same circuit may ex-
ceed the current (amperage) rating for that circuit.
If after the installation of your unit, the circuit
breaker trips or the fuse fails on a repeated basis,
then a dedicated circuit will likely be required.Any
new wiring must be done in compliance with local
and national codes and other applicable regula-
tions in order to reduce the risk of fire, electric
shock or other injuries. Therefore, it is strongly
recommended that you hire a licensed electrician
to complete any such work.
WARNING: Do not operate
the unit if it is damaged or has
malfunctioned.Ifyoususpectthe
unit is damaged, return the unit
to an authorized service facility
for examination, electrical or me-
chanical adjustment or repair.
119668-01A
3
4. Heater Switch and Control Dial: The heater
switch has a sun directly below it. To turn the
heater on, flip Heater Switch to ON position
( "|" indicates ON and "O" indicates OFF).
The Control Dial has a thermometerbelow it.
Turn dial clockwise past the number 8. You
should hear a small clicking sound indicat-
ing the heater has started and heat will emit
throughventslocatedatthetopofunit.Toturn
off heater, turn the temperature dial counter
clockwise past number 1 and flip Heater
Switch to OFF position.
GROUNDING
INSTRUCTIONS
This stove is for use on 120 volts. The cord has a
plug as shown in Figure 2. An adapter is available
for connecting three-blade grounding-type plugs
to two-slot receptacles. The green grounding plug
extending from the adapter must be connected to
a permanent ground such as a properly grounded
outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
To increase the desired temperature, turn
temperature dial clockwise towards Num-
ber 8.
To decrease desired temperature, turn
temperature dial counter clockwise towards
number 1. The heater has a built-in thermo-
stat so it will shut off automatically once set
temperature is reached. It will also turn on
automatically if room temperature drops
below the set temperature on dial.
Adapter
Grounding Pin
Figure 2 - Grounding Methods
OPERATING
INSTRUCTIONS
Note: When the heater is turned on for the
first time, it may release a slight, harmless
odor.Thisodorisanormaloccurrencecaused
by the initial heating of the internal heating
elements and should not occur again. (Some
odor may occur when dust settles on the unit
and is burned off).
Once the unit has been properly connected to a
ground electrical outlet, it is ready to operate.
Note: Ensure the circuit breakers for power
supply are turned on.
CONTROl PANel OPeRATION
Controls are located on the back of the unit
(see Figure 3).
Main Power Switch
Heater Switch
1. Main ON/OFF Power Switch: This switch
is located at the furthest right corner on
the control panel when looking at the back
of the unit. Turn the switch to ON and unit
will be ready to operate. The "|" indicates
ON and "O" indicates OFF.
Flame
Control Dial
Heat Control
Dial
Ember Control
Dial
IMPORTANT: Once you turn
the main switch to the ON posi-
tion, the remote control can no
longer be used. In order to use
the remote control, you must
keep the main ON/OFF switch
in the OFF.
Figure 3 - Electric Stove Control Panel
OPeRATING by ReMOTe CONTROl
1. Plug in your electric fireplace and it will
beep once. This means you have power
and your remote is ready to operate your
electric fireplace.
2. ember Control Dial: There is a divided
circle under this dial. After you turn the
Main Power switch to the ON position, turn
the Ember Control Dial to desired setting.
This dial controls the intensity of the light-
ing under the ember bed.
IMPORTANT: To control the
electric fireplace by remote, the
Main ON/OFF power switch on
the fireplace must be in the OFF
position; the remote control will
NOT work if the manual ON/OFF
switch is in the ON position.
3. Flame Control Dial:There is a flame picture
under this dial. Turn this dial to adjust the
flame intensity.
4
119668-01A
5. Heater Button: To activate the heater,
press the heater button, then press HI,
MED or LO. The heater is pre-set to the
following temperatures:
OPERATING
INSTRUCTIONS
Continued
HIGH will shut off when room reaches
approximately 86° F (30° C)
2. When operating the remote control, it must
be pointed at the logset inside the electric
stove and a beep must be heard each time
you press a function button. The beep con-
firms the remote control is performing the
function you have requested. Note: Make
sure your batteries are fully charged and
installed correctly in your remote control.
MED will shut off when room reaches ap-
proximately 75° F (24° C)
LO will shut off when room reaches
approximately 64° F (18° C)
6. To adjust the intensity of the flame,
press the two buttons labeled HIGH-
ER and LOWER under FLAME.
3. POWER ON/OFF button at the top left is
the main ON/OFF power button. Pressing
this button you will hear a beep; this acti-
vates the power to the unit. Note: If the
flame does not come immediately, press the
DISPLAY ON/OFF button.
To increase the flame intensity, press
and release the HIGHER button. Each
time you press the button you will hear a
beep and the size of the flame will increase
slightlyuntilthemaximumsettingisreached.
4. The two LOGSET buttons control
the brightness of ember bed, which
changes the brightness of your logset.
To increase the brightness, press and re-
lease the BRIGHTER button. Each time
you press this button you will hear a beep,
and the brightness will increase by a small
amount, until the maximum is reached.
To decrease the flame intensity, press
and release the LOWER button. Each time
you press this button you will hear a beep
and the size of the flame will decrease slight-
ly until the minimum setting is reached.
7. To use the stove as a heater without the
flame, press the DISPLAY ON/OFF button
to turn the flame off and press the HEATER
ON/OFFbutton to turn the heater on (if the
heater was in the OFF position). Press the
DISPLAY ON/OFF button again to turn
the flame back on. Press HEATER ON/OFF
button again to turn the heater off.
To decrease the brightness, press and release
the DIMMER button. Each time you press
this button you will hear a beep and the
brightness will decrease by a small amount,
until the minimum brightness is reached.
Infrared
Ray Exit
Note: You may have to readjust your de-
sired flame setting (see step 6).
8. To turn stove off, press POWER ON/OFF
button once. When you hear the beep, the
fireplace will be completely off and the
flame will disappear. When you restart the
fireplace with the remote control, all of the
features you had set will remain in effect.
POWER
Indicator
Light
ON/OFF
ON/OFF
DISPLAY
Dimmer
EMBERS/
LOGSET
Brighter
HEATER
ON/OFF
NOTICE:This remote control must remain
within 26 feet (8 m) of the fireplace to be
effective.
TEMP. CONTROL
HIGH
MED
LOW
IMPORTANT: If flame does not activate
after POWER ON/OFF button is pressed,
press DISPLAYON/OFFbutton to activate
the flame. If flame does not appear, repeat
step 4.
FLAME
HIGHER
LOWER
Figure 4 - Remote Control For Electric
Fireplace
119668-01A
5
Replacing log Set ember bed bulb
1. Turn knob and open door of stove.
CLEANING AND
MAINTENANCE
2. Push in and up on lower front panel. The panel
slides into notches on front sides of stove as
shown in Figure 5.
WARNING: Always discon-
nect power and allow the heater
to cool before performing any
cleaning,maintenanceorreloca-
tion of this heater. Turn controls
to OFF and remove plug from
outlet or turn off circuit breaker
to heater.
3. Remove two screws securing grate. Remove
grate.
4. Hold log up away from bulb and carefully
remove spring clip over bulb using needle
nose pliers. Remove bulb.
5. With log being held up away from socket,
insert new bulb and carefully replace spring
clip using needle nose pliers.
Turn off heater and circuit breaker to heater before
performing any cleaning and/or maintenance. Al-
low heater to cool completely.
Log
bUlb RePlACeMeNT
WARNING: The halogen light
bulbs in your unit can become
extremely hot. Allow at least 10
minutes between turning off the
heater and removing the light
bulbs to avoid accidental burns.
Lower Front
Bulb in Socket
Panel
with Spring Clip
Grate
There are a total of 5 ( halogen light bulbs (type
GX6.35 rated 120 volts, 35 watts) in your unit.
Figure 5 - Ember Bed Bulb Location
Replacing Flame Generation bulbs
1. Unscrew 4 screws from louvered back
panel (see Figure 6). Remove louvered back
panel.
•
•
•
1 bulb provides illumination for the ember bed
beneath the log set
2 bulbs provide illumination for the flame
generation assembly
2 bulbs for replacement
Most halogen light bulbs are rated to last approxi-
mately 1800 hours. Like all light bulbs, halogen
bulbs require periodic replacement. When the
bulbs in your unit have burned out you will notice
one or more of the following:
Back
Control
Panel
Louvered
Back
Panel
•
•
Flame is dim or dark in certain areas
Log set ember bed appears dim or dark in
certain areas
Lower
Back
Panel
WARNING: Do not install
replacement bulbs that exceed
specified maximum watts.
Your unit must be opened from the back in order
to replace the flame generation bulbs. To replace
the bulb under the ember bed you will open the
unit in front.
Figure 6 - Back of Stove
6
119668-01A
7. Insertbottomedgeofremovedcylinderhalfinto
bottom drum track. Gently squeeze drum cylin-
der until it's top edge fits into top drum rack.
CLEANING AND
MAINTENANCE
Continued
8. Replace louvered back panel.
2. Locate flame generation cylindrical drum (see
Figure 7). It is constructed of two removable
halves; either of which can be removed from
the unit.
Replacing Glass
1. Remove top of stove by sliding top toward
the back (see Figure 9). Top fits into slots and
should slide off easily.
3. Squeeze half of drum cylinder until it's top
edge clears the top drum track (see Figure 8).
Remove bottom edge of cylinder drum from
bottom drum track. This will give you access
to the light bulbs. Note: Do not exert exces-
sive pressure on drum cylinder as this may
cause damage.
2. Removefourscrewssecuringbackcontrolpanel
(see Figure 10). DO NOT STRESS WIRES.
3. Remove four screws securing heater/blower
assembly to stove assembly (see Figure 10).
Assembly must be held securely while remov-
ing screws.
4. Remove spring clip. Hold socket and pull out
old bulb.
5. Hold socket and push in new bulb (DO NOT
exceed wattage). Replace spring clip.
6. Repeat steps 3 and 4 for second bulb.
Top of Stove
Figure 9 - Removing Top of Stove
Glass
Heater/Blower
Panel
Assembly
Flame Cylinder
Drum
Figure 7 - Flame Cylinder Drum Location
Flame
Cylinder Drum
Back Control
Panel
Figure 8 - Flame Generation Cylinder
Drum
Figure 10 - Removing Glass Panel
119668-01A
ꢁ
STORAGe
When not in use, unplug the unit from the power
supply and store in dry, dust free location.
CLEANING AND
MAINTENANCE
Continued
4. Slide heater assembly out back of stove and
set aside (see Figure 10, page 7).
TECHNICAL SERVICE
You may have further questions about your elec-
tric stove. If so, contact DESA Heating Products’
5. Slide glass up through top of stove.
6. Slide new glass into place between glass Technical Service Department at 1-866-672-6040.
retainers.
When calling please have your model and serial
numbers of your heater ready.
7. Replace heater/blower assembly using screws
removed in step 3, page 7.
You can also visit DESAHeating Products’techni-
8. Replace back control panel using screws
removed in step 2, page 7.
REPLACEMENT PARTS
9. Slide top of stove back into slots.
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
Replacing log
1. Follow steps 1 through 4 under Replacing
Glass, page 7, to allow access to log.
PARTS UNDeR WARRANTy
2. Carefully pull up on log to remove from stove
cavity.
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service
Department at 1-866-672-6040.
3. Place replacement log into stove.
4. Follow steps 5 through 8 under Replacing
Glass to complete this procedure.
When calling DESA Heating Products, have ready
CleANING FRONT PANel GlASS
•
•
•
•
•
your name
your address
WARNING: When cleaning
unit, the power supply should
be disconnected and the unit
should be cool.
model and serial numbers of your heater
how heater was malfunctioning
purchase date
Usually, we will ask you to return the part to the
factory.
Over time the front glass panel may become dirty or
dusty. Dust can be removed by lightly rubbing the
glass surface with a clean, lint free cloth or paper
towel. To remove fingerprints or other marks, use
a damp cloth with a good quality household glass
cleaner. The front glass panel should be completely
dried with a clean, lint free cloth or paper towel.
PARTS NOT UNDeR WARRANTy
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have ready
•
•
model number of your heater
the replacement part number
CAUTION: Do not use abra-
sivecleanersonglasspanel.Do
not spray liquids directly onto
any surface of the unit.
WARNING: An authorized
service representative should
perform any other servicing.
8
119668-01A
TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
ObSeRVeD PRObleM
POSSIble CAUSe
ReMeDy
Stove turns off and will not 1. Stovehasoverheatedandsafe- 1. Reset switch by turning main
turn on
ty devise has cause thermal
switch to disconnect, home
circuit breaker has opened or
fuse has blown
power switch off and waiting
5 minutes then turning it back
on, reset home circuit breaker
or replace fuse
Flame is not moving
Dim or poorly visible flame
1. Loose wiring
1. Inspect wiring for loose con-
nections
2. Call a qualified service techni-
cian to replace flame motor
2. Flame motor defective
1. Bulb(s) are burnt out
2. Wiring is loose
1. Inspect bulbs and replace if
necessary
2. Inspect wiring for loose con-
nections and repair or replace
if necessary
Ember is not glowing
1. Bulb is burnt out
2. Wiring is loose
1. Replace bulb
2. Inspect wiring for loose con-
nections and repair or replace
if necessary
Flame sputters
1. Flame motor is defective
1. Low batteries
1. Call a qualified service techni-
cian to replace flame motor
Remote control does not work
1. Replace AA batteries in re-
mote control
2. Unit switch and/or wall 2. Turn off main power switch
switch in ON position (see Figure 3, page 4)
Heater does not provide heat 1. Thermal switch has been 1. Turn unit off and unplug
when turned on
tripped
unit for 5 minutes. Plug back
in and turn unit on. If plug
cannot be reached, follow
directions for tripped circuit
breaker
2. Circuit breaker has been 2. Turn off circuit breaker that
tripped or fuse has blown
supplies electricity to unit.
Wait 5 minutes then flip circuit
breaker back on or replace
fuse
119668-01A
9
ILLUSTRATED PARTS BREAkDOWN
MODelS CGeSbMRA AND VeSbMRA
16
13
6
1
2
14
8
7
15
9
5
3
4
11
10
12
10
119668-01A
PARTS LIST
MODelS CGeSbMRA AND VeSbMRA
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 8 of this manual.
KEY
NO.
PART NO.
DeSCRIPTION
QTy.
1
1
1
ꢀ
11ꢁꢁ08-01 Blower and Heater Assembly
1196ꢁꢀ-01 Control Board
3
11ꢁ69ꢁ-01 Flame Motor
1
4
5
11ꢁ696-01 Flame Cylinder Assembly
11ꢁ690-01 Log
1
1
6
ꢁ
8
9
10
11
1ꢀ
13
14
15
16
11ꢁꢁ04-01 Rear Glass (Mirror)
119663-01 Front Door Assembly
119666-01 Heater Vent Front Panel
119665-01 Bottom Front Panel
11ꢁꢁ54-01 Light Bulb Sockets
11ꢁ695-01 Bulb
1
1
1
1
ꢀ
3
4
1
11ꢁꢁ06-01 Legs
119669-01 Back Control Panel
1196ꢁ0-01 Back Louvered Panel
1196ꢁ1-01 Lower Back Panel
11ꢁꢁ05-01 Stove Top
1
1
1
PARTS AVAIlAble — NOT SHOWN
11ꢁꢁ3ꢀ-01 Remote Control
111401-01 Batteries (AA)
1
ꢀ
119668-01A
11
WARRANTY INFORMATION
kEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
ELECTRIC STOVE
DESAHeating Products warrants this product to be free from defects in materials and components for one (1) year
from the date of first purchase (excluding bulbs and fuses), provided that the product has been properly installed,
operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the
Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition (excluding bulbs and fuses) and an allowance for labor when
provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through
authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement
parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a
qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIESAND LIMITS THE DURATION OFANYAND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITYAND FITNESS FORAPARTICULAR PURPOSETO ONE (1)YEAR
ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTS’
LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT-
ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
ꢀꢁ01 Industrial Drive
P.O. Box 90004
Bowling Green, KY 4ꢀ10ꢀ-9004
119668-01
Rev. A
06/06
119668 01
NOT A UPC
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