User’s Guide
Dell P2314T
Dell P2714T
Regulatory model: P2314Tt / P2714Tt
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 17
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preparing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Organizing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Side-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 23
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 34
Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Touchscreen Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 41
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Display Resolution to 1920 X 1080 (maximum). . . . . . . . . 42
Downloading Latest Video Drivers . . . . . . . . . . . . . . . . . . . . . 42
Setting up Dual Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Styles For Multiple Monitors . . . . . . . . . . . . . . . . . . . . 48
4
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, see the documentation for the stand.
Monitor with stand
Power cable (varies by country)
Power adapter
HDMI cable
USB 3.0 upstream cable
(enables touch screen function on
the monitor)
About Your Monitor
5
Screen cleaning cloth
Velcro strap
• Quick Setup Guide
• Drivers and Documentation media
• Product and Safety
Information Guide
Features
The Dell P2314T and P2714T flat panel displays have an active matrix, thin-film transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:
•
P2314T: 58.42 cm (23-inch) active area display (measured diagonally) 1920 X 1080
resolution (with full-screen support for lower resolutions).
•
P2714T: 68.58 cm (27-inch) active area display (measured diagonally) 1920 X 1080
resolution (with full-screen support for lower resolutions).
•
•
Tilt adjustment capability (10°-60°, typical).
Removable pedestal and Video Electronics Standards Association (VESA) 100 mm
mounting holes for flexible mounting solutions.
•
•
•
Plug and play capability if supported by your computer.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Software and documentation media includes an information file (INF), Image-Color
Matching file (ICM), Dell Display Manager software application and product
documentation. Dell Display Manager included (comes in the media shipped with
the monitor).
•
•
•
•
•
•
•
•
Security lock slot.
Asset management capability.
Energy Star compliant.
EPEAT Gold compliant.
BFR/PVC- reduced.
Arsenic-Free glass. Mercury-free panel.
Energy Gauge shows the energy level being consumed by the monitor in real time.
TCO-certified displays.
6
About Your Monitor
Parts and Controls
Front view
Side-panel controls
1
2
Label
Description
1
Function buttons (For more information, see Operating the Monitor)
Power On/Off button (with indicator light)
2
Back View
1
2
5
3
4
Label Description
Use
1
100 mm x 100 mm VESA mounting Wall mount monitor using
holes (under VESA cover)
100 mm x 100 mm VESA‑compatible
wall‑mount kit.
2
3
Regulatory label
Lists the regulatory approvals.
Service Tag label (P2714T only)
Refer to this label if you need to contact
Dell for technical support.
4
5
Barcode serial number label
Cable‑management slot
Refer to this label if you need to contact
Dell for technical support.
Use to organize cables by placing them
through the slot.
About Your Monitor
7
Bottom View
10
1
2
4
3
5
6
7
8
9
Label Description
Use
1
Power‑cable connector
DisplayPort connector
HDMI (MHL) 1 port
Connect the power cable.
2
3
Connect the DisplayPort cable.
Connect your computer with HDMI cable or
portable device with MHL cable (optional).
4
5
6
HDMI (MHL) 2 port
VGA port
Connect your computer with HDMI cable or
portable device with MHL cable (optional).
To connect your computer to the monitor using a
VGA cable (optional).
Audio line‑out port
Connect speakers to playback audio coming
through HDMI or DisplayPort audio channels.
Only supports 2‑channel audio.
NOTE: The audio line-out port does not support
headphones.
7
USB upstream port
Connect the USB cable from the monitor to the
computer to allow you to use the USB ports and
touch screen function on the monitor.
8
USB 2.0 downstream
ports
Connect your USB device.
You can only use this port after you connect
the USB cable from your computer to the USB
upstream port on the monitor.
9
Security‑cable slot
Use a security cable to prevent unauthorized
movement of your monitor.
10
USB 3.0 downstream
ports
Connect your USB device.
You can only use this port after you connect
the USB cable from your computer to the USB
upstream port on the monitor.
8
About Your Monitor
Specifications
Panel
P2314T
P2714T
Screen type
Panel type
Active matrix - TFT LCD
In-Plane Switching / Plane
to Line Switching
Plane to Line Switching
Viewable image:
Diagonal
58.42 cm (23 inches)
509.18 mm (20.05 inches)
286.42 mm (11.28 inches)
68.58 cm (27 inches)
597.89 mm (23.54 inches)
336.31 mm (13.24 inches)
Horizontal (active area)
Vertical (active area)
Area
145839.34 mm2
201076.39 mm2
(226.05 inch2)
(311.67 inch2)
Pixel pitch
0.265 mm
0.311 mm
Viewing angle:
Horizontal
178 degrees typical
Vertical
178 degrees typical
Luminance:
Panel
300 cd/m² (typical)
270 cd/m² (typical)
Monitor
Dynamic contrast ratio
Faceplate coating
Glass gloss
8,000,000:1 (typical)
Antiglare with hard-coating 3H
>30 gloss units.
NOTE: For displays with edge-to-edge design, consider
the placement of the display as the reflection of
surrounding light and bright surfaces from the glass may
cause disturbances.
Backlight
LED edgelight system
Response Time
Color depth
8 ms gray-to-gray (typical)
8 ms gray-to-gray (typical)
16.77 million colors
Color gamut (Typical)
83% (CIE1976)
NOTE: Color gamut (typical) is based on CIE1976 (83%) and
CIE1931 (72%) test standards.
About Your Monitor
9
Touch
P2314T
P2714T
Type
Projected Capacitive System
Panel Diagonal
Panel Thickness
Active Area
Sensor Stack thickness
Cover Glass Thickness
Input Method
23.1 inch
2.4 mm
Extended beyond Viewing Area
0.5 mm
1.1 mm
27.1 inch
3.1 mm
1.8 mm
Bare finger, thin gloves, conductive stylus
10 touch-points
Touch point
Response time
Output position resolution
Touch method
Operating system
<10 ms
32767 x 32767
Fingers and thin gloves
Windows 8 certified
Resolution
Horizontal scan range
Vertical scan range
30 kHz – 83 kHz (automatic)
56 Hz – 75 Hz (automatic)
1920 X 1080 at 60 Hz
Maximum resolution
Supported video modes
480p, 576p, 720p, 1080p, and 1080i
Electrical
Video input signals
DisplayPort 1.2/HDMI/MHL 2.0/VGA
• Separate horizontal and vertical synchronization.
• Polarity-free TTL level
Synchronization input
signals
• SOG (composite SYNC on green)
AC/DC adapter input:
Voltage
100 VAC–240 VAC
Frequency
50 Hz/60 Hz + 3 Hz
Current
1.5 A (maximum)
For use only with power supply DELL DA65NM111-00.
150 A at 115/230 VAC
Inrush current
Input voltage
19.5 VDC, 3.34 A
10
About Your Monitor
Environmental Characteristics
Temperature:
Operating
0°C to 40°C (32°F to 104°F)
Non-operating
Humidity:
–20°C to 60°C (–4°F to 140°F)
Operating
10% to 80% (non-condensing)
5% to 90% (non-condensing)
Non-operating
Altitude
Operating
5,000 m (16,400 ft) max
12,191 m (40,000 ft) max
Non-operating
Thermal dissipation:
88.7 BTU/hour (maximum)
58.0 BTU/hour (typical)
95.9 BTU/hour (maximum)
64.8 BTU/hour (typical)
P2314T
P2714T
Preset Display Modes
P2314T
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Sync Polarity
(Horizontal/
Vertical)
Pixel Clock
(MHz)
Display Mode
720 x 400
640 x 480
640 x 480
800 x 600
800 x 600
1024 x 768
1024 x 768
1152 x 864
1280 x 1024
1280 x 1024
1600 x 900
1920 X 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/-
+/+
108.0
108.0
135.0
108.0
148.5
About Your Monitor
11
P2714T
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Sync Polarity
(Horizontal/
Vertical)
Pixel Clock
(MHz)
Display Mode
720 x 400
640 x 480
640 x 480
800 x 600
800 x 600
1024 x 768
1024 x 768
1152 x 864
1280 x 1024
1280 x 1024
1600 x 900
1920 X 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/-
+/+
108.0
108.0
135.0
108.0
148.5
Physical Characteristics
P2314T
P2714T
Connector type
D-Sub
D-Sub
DisplayPort
HDMI (MHL)
USB
DisplayPort
HDMI(MHL)
USB
Signal cable type
D-Sub
D-Sub
HDMI
HDMI
MHL
MHL
DisplayPort
USB 3.0
DisplayPort
USB 3.0
Dimensions (with stand)
Height (extended)
Height (compressed)
Width
216.40 mm (8.52 inches)
412.70 mm (16.25 inches)
569.90 mm (22.44 inches)
421.30 mm (16.59 inches)
80.90 mm (3.19 inches)
246.50 mm (9.70 inches)
475.50 mm (18.72 inches)
665 mm (26.18 inches)
421.30 mm (16.59 inches)
79.70 mm (3.14 inches)
Depth (extended)
Depth(compressed)
Dimensions (without stand)
Height
Width
Depth
348.10 mm (13.70 inches)
410.70 mm (16.17 inches)
665 mm (26.18 inches)
44.30 mm (1.74 inches)
569.90 mm (22.44 inches)
42.20 mm (1.66 inches)
12
About Your Monitor
Stand dimensions
Height
298.4 mm (11.75 inches)
352.0 mm (13.86 inches)
77.4 mm (3.05 inches)
298.4 mm (11.75 inches)
352.0 mm (13.86 inches)
77.4 mm (3.05 inches)
Width
Depth
Weight
Weight with packaging
8.98 kg (19.76 lb)
7.10 kg (15.62 lb)
11.49 kg (25.28 lb)
9.39 kg (20.66 lb)
Weight with stand
assembly and cables
Weight without stand
without cables
(For wall mount or VESA
mount)
4.82 kg (10.60 lb)
7.11 kg (15.64 lb)
1.46 kg (3.21 lb)
Weight of stand assembly 1.46 kg (3.21 lb)
Power Management Modes
If you have VESA’s DPM compliant display card or software installed in your computer,
the monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode. The monitor automatically resumes functioning when
it computer detects input from keyboard, mouse, or other input devices. The following
table shows the power consumption and signaling of Power Save Mode:
P2314T
VESA
Modes
Horizontal Vertical Video
Power
Power
Sync
Sync
Indicator Consumption
Normal
operation
Active
Active
Active
Blank
White
17 W (typical)
26 W (maximum)
Active-off
mode
Inactive
-
Inactive
-
Glowing
white
<0.5 W
<0.5 W
Switched off
-
Off
P2714T
VESA
Modes
Horizontal Vertical Video
Power
Power
Sync
Sync
Indicator Consumption
Normal
Active
Active
Active
White
19 W (typical)
operation
28 W (maximum)
Active-off
mode
Inactive
-
Inactive
-
Blanked Glowing
white
<0.5 W
<0.5 W
Switch off
-
Off
This monitor is ENERGY STAR-compliant.
NOTE: Zero power consumption in OFF mode can only be achieved by
disconnecting the power cable from the monitor.
About Your Monitor
13
The OSD only function in the normal operation mode. If you press any button in
Active-off mode, the following message is displayed:
Pin Assignments
VGA
Pin number
15-pin side of
the cable
Pin number
15-pin side of
the cable
1
2
3
4
5
6
7
8
Video-Red
Video-Green
Video-Blue
GND
9
Computer 5 V/3.3 V
GND-sync
GND
10
11
12
13
14
15
DDC data
H-sync
Self-test
GND-R
V-sync
GND-G
DDC clock
GND-B
14
About Your Monitor
HDMI
Pin number 19-pin side of the port Pin number 19-pin side of the port
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
11
12
13
14
15
16
17
18
19
TMDS CLOCK SHIELD
TMDS CLOCK-
Floating
3
4
5
TMDS DATA 1+
Floating
TMDS DATA 1 SHIELD
TMDS DATA 1-
DDC CLOCK (SDA)
DDC DATA (SDA)
GROUND
6
7
TMDS DATA 0+
8
9
10
TMDS DATA 0 SHIELD
TMDS DATA 0-
+5 V POWER
HOT PLUG DETECT
TMDS CLOCK
DisplayPort (DP)
Pin Number 20-pin side of the port Pin Number 20-pin side of the port
1
2
ML0(p)
GND
11
12
13
14
15
16
17
18
19
20
GND
ML3(n)
3
ML0(n)
ML1(p)
GND
GND
4
5
GND
AUX(p)
6
7
ML1(n)
ML2(p)
GND
GND
AUX(n)
8
9
10
HPD
ML2(n)
ML3(p)
DP_PWR Return
+3.3 V DP_PWR
About Your Monitor
15
USB
This section gives you information about the USB ports available on your monitor.
Your computer has the following USB ports:
•
•
•
One USB 3.0 upstream port — back
Two USB 2.0 downstream ports — back
Two USB 3.0 downstream ports — left side
NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power
save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.
Transfer speed
SuperSpeed
Hi-Speed
Data rate
5 Gbps
Power consumption
4.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
480 Mbps
12 Mbps
Full speed
USB upstream port
USB 3.0
downstream port
USB 2.0
downstream port
Pin
number
Signal
name
Pin
number
Signal
name
Pin
number
Signal
name
1
2
VBUS
D-
1
2
VBUS
D-
1
2
3
4
VCC
DMD
DPD
GND
3
D+
3
D+
4
GND
4
GND
5
StdB_SSTX-
StdB_SSTX+
GND_DRAIN
StdB_SSRX-
StdB_SSRX+
Shield
5
StdA_SSRX-
StdA_SSRX+
GND_DRAIN
StdA_SSTX-
StdA_SSTX+
Shield
6
6
7
7
8
8
9
9
Shell
Shell
16
About Your Monitor
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible computer. The monitor
automatically provides its Extended Display Identification Data (EDID) to the computer
using Display Data Channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For Setting Up the Monitor more information about
changing the monitor settings, see Operating the Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state. These are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from the
electrical outlet.
For best practices, follow these instructions while unpacking, cleaning, or handling your
monitor:
•
To clean your screen, use a soft, clean cloth lightly dampened with water. You
can also use special screen-cleaning tissue or solution suitable for the anti-static
coating. To avoid using detergent of any kind as some detergents leave a milky film
on the monitor, use a lightly-dampened, warm cloth to clean the monitor.
CAUTION: Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•
•
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a soft
and clean cloth.
•
•
Handle your monitor with care to avoid scratches and scuff marks.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
About Your Monitor
17
Setting Up the Monitor
Preparing the Stand
NOTE: The stand is attached when the monitor is shipped from the factory.
1. Place the monitor on a soft cloth or cushion.
2. Pull the monitor stand arm upwards clear of the monitor.
3. Place the monitor upright.
Connecting Your Monitor
procedures in this section.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable from the wall outlet.
2. Connect the USB cable and only one of the following display cables to
your computer:
•
•
•
VGA cable
DisplayPort cable
HDMI cable
NOTE: Do not connect multiple display cables to the same computer.
18
Setting Up the Monitor
Connecting the VGA cable (cable sold separately)
Connecting the DisplayPort (or miniDP) cable (cable sold separately)
Connecting the HDMI cable
Connecting the USB cable
NOTE: The graphics used are for illustration purpose only. Appearance of the
computer may vary.
Setting Up the Monitor
19
Organizing Cables
After you connect all necessary cables to your monitor and computer, use the cable-
management slot to organize the cables.
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to mount your display. For more details, see the
instructions that came with the VESA-compatible wall-mounting kit.
1. Place the monitor on a soft cloth or cushion on a stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws that secure the back cover.
4. Attach the mounting bracket from the wall-mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that came with the
wall mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum weight/load
bearing capacity of 7.11 kg.
20
Setting Up the Monitor
Operating the Monitor
Side-Panel Controls
Use the control buttons on the front of the monitor to adjust monitor and image
settings. Pressing these buttons displays the OSD with the details of the settings that
you can change.
1
2
3
4
5
The following table describes the front panel buttons:
Front-panel button
Description
Use this button to choose from a list of preset
color modes.
1
Shortcut key:
Preset Modes
Use this button to directly access the “Brightness/
Contrast” menu.
2
Shortcut key:
Brightness/Contrast
Use this button to launch the On-Screen Display
(OSD) and select options in the OSD.
3
See Accessing the Menu System.
Menu
Operating the Monitor
21
Front-panel button
Description
Use this button to go back to the main menu or exit
the OSD main menu.
4
Exit
Use this button to turn the monitor turn-on or turn-
off the monitor.
A solid white light on this button indicates the
monitor is on and fully functional.
5
Power
A blinking/breathing white light indicates DPMS
power save mode.
(with power light indicator)
Front-Panel Button
1
2
3
Use the buttons on the front of the monitor to adjust the image settings.
Button
Description
Use the Up (increase) and Down (decrease) keys to
adjust items in the OSD menu.
1
Up
Down
2
3
Use the OK key to confirm your selection.
OK
Use the Back key to go back to the previous menu.
Back
22
Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu
to disappear.
1. Press the
button to launch the OSD menu and display the main menu.
NOTE: Auto Adjust feature is only available when you use the VGA connector.
2. Press the and buttons to move between options. As you move from one
icon to another, the option name is highlighted.
3. Press the
4. Press the
5. Press
or
button once to activate the highlighted option.
buttons to select the desired parameter.
and
to enter the slide bar and then use the
or
button, according to the
indicators on the menu, to make your changes.
6. Press the
button once to return to the main menu to select another option or
button two or three times to exit from the OSD menu.
press the
Operating the Monitor
23
OSD Options
Menu and Submenus
Description
This meter shows, in real time, the energy level being
consumed by the monitor.
Energy Use
Use this menu to activate Brightness/Contrast adjustment.
Brightness/Contrast
Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Press the
Press the
button to increase brightness.
button to decrease brightness.
Brightness
Contrast
NOTE: Brightness control is disabled during “Screen dim” in
PowerNap option when screen saver is activated.
Press the
button to increase contrast and Press the
button to decrease contrast (between 0 and 100).
Adjust Brightness first, and then adjust Contrast only if
further adjustment is necessary.
Contrast adjusts the difference between darkness and
lightness on the monitor.
24
Operating the Monitor
Menu and Submenus
Description
The Auto Adjust feature optimizes the display settings for
use with your setup. Auto Adjust feature allows the monitor
to automatically adjust to the incoming video signal.
After using Auto Adjust feature, you can further tune your
monitor by using the Pixel Clock and Phase controls under
Displays Settings.
Auto Adjust
The following dialog appears on a black screen as the
monitor automatically adjusts to the current input:
NOTE: In most cases, Auto Adjust produces the best image
for your configuration.
NOTE: Auto Adjust feature option is only available when
your monitor is connected using the VGA cable.
Use the Input Source menu to select between different
video inputs that are be connected to your monitor.
Input Source
Select VGA and press
are connecting using the VGA cable.
when your computer and monitor
VGA
Select DisplayPort and press
monitor are connecting using the DisplayPort cable.
when your computer and
DisplayPort
Operating the Monitor
25
Menu and Submenus
Description
Select HDMI(MHL)1 and press
monitor are connecting using the HDMI(MHL)1 cable.
when your computer and
HDMI(MHL)1
Select HDMI(MHL)2 and press when your computer and
monitor are connecting using the HDMI(MHL)2 cable.
HDMI(MHL)2
Use the Color Settings menu to adjust the monitor’s color
settings
Color Settings
Allows you to set the video input mode to.
RGB: Select this option if your monitor is connected to a
computer or DVD player using the VGA and HDMI cable.
Input Color Format
YPbPr: Select this option if your DVD player supports only
YPbPr output.
Preset Mode
26
Operating the Monitor
Menu and Submenus
Description
Standard: Default color settings. This is the default preset
mode.
Preset Mode
Multimedia: Ideal for multimedia applications.
Movie: Ideal for movies.
Game: Ideal for most gaming applications.
Text: Ideal for office
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings. Press the
and
buttons to adjust the Red,
Green, and Blue values and create your own preset color
mode.
Automatically sharpen images, enhance hues, and boost
color contrast to enhance image clarity.
Image Enhance
NOTE: Image Enhance is only available for Standard,
Multimedia, Movie, and Game modes.
Shift color of video image to green or purple.
Use this setting to achieve the desired flesh tone.
Use
or
to adjust the hue from 0 to 100.
Hue
Press
Press
to increase the green shade.
to increase the purple shade.
NOTE: Hue adjustment is available only for Movie and
Game mode.
Operating the Monitor
27
Menu and Submenus
Saturation
Description
This feature adjusts the color saturation of the video image.
Use
or
to adjust the saturation from 0 to 100.
Press
Press
to increase the monochrome appearance.
to increase the colorful appearance.
NOTE: Saturation adjustment is available only for video
input.
Reset Color Settings
Resets your monitor’s color settings to the factory defaults.
Display Settings
Aspect Ratio
Adjust the image ratio to Wide 16:9, 4:3, or 5:4.
Adjusts the horizontal position of the image.
Horizontal Position
Use the
Adjusts the vertical position of the image.
Use the and buttons to change the image position.
Makes the image look sharper or softer.
Use or to adjust the sharpness.
and
buttons to change the image position.
Vertical Position
Sharpness
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference.
Pixel Clock
Phase
Use the
and
buttons to adjust for best
image quality.
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.
NOTE: Pixel Clock and Phase Adjustments are only
available when your monitor is connected using the VGA
cable.
Dynamic Contrast adjusts the contrast ratio to
8,000,000 : 1.
Dynamic Contrast
Push the
or “Off”.
button to select the Dynamic Contrast “On”
Reset Display Settings
Restores the display settings to factory defaults.
28
Operating the Monitor
Menu and Submenus
Description
Energy Settings
Turn-on or turn-off dynamic dimming.
Turning on Energy Smart activates dynamic dimming. With
Energy Smart turned on, the monitor consumes overall less
power compared to when Energy Smart is turned off.
Energy Smart
NOTE: Under Energy Smart mode and with dark scenes
the monitor consumes less power and the Energy Use bar
decreases. For bright scenes the monitor will consume
more power and the energy level increases. This applies for
both Energy smart on or Energy smart turned off.
System
Monitor status
On
Standby
Off
Monitor with
upstream
connected
On
(Disabled)
On
(Disabled)
Off
(Disabled)
USB
Monitor without
upstream
On
Off/On*
(depends
on OSD
Off
connected
selections)
Allows you to set the state of the power light to save
energy.
Power Button LED
Reset Energy Settings
Restores the energy settings to factory defaults.
Operating the Monitor
29
Menu and Submenus
Description
Menu Settings
Set the OSD display to one of eight languages.
Language
English, Espanol, Francais, Deutsch, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese.
This function is used to change the OSD background from
opaque to transparent.
Transparency
OSD Hold Time: Sets the length of time the OSD remains
active after you press a button.
Timer
Use the
and
buttons to adjust the slider in 1-second
increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All buttons are
locked.
NOTE: Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button above
power button for 10 sec)
Lock
Unlock function– Only hard unlock (Press and hold the
button above power button for 10 sec)
Reset Menu Settings
Restore the menu settings to factory defaults.
30
Operating the Monitor
Menu and Submenus
Description
Other Settings
Select this option to adjust the OSD settings, such as the
DDC/CI, LCD Conditioning, and so on.
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows
you to adjust the monitor settings using software on your
computer. Enable this feature for best user experience and
optimum performance of your monitor.
Select Disable to turn off this feature.
LCD Conditioning
Helps reduce minor cases of image retention.
Depending on the degree of image retention, the program
may take some time to run. Select Enable to start the
process.
Restores other settings, such as such as DDC/CI, to
factory defaults.
Reset Other Settings
Operating the Monitor
31
Menu and Submenus
Description
Factory Reset
Restores all OSD settings to the factory defaults.
Personalize
Select from Preset Modes, Brightness/Contrast, Auto
Adjust, Input Source, Aspect Ratio and set as shortcut key.
Reset Personalization
Restores shortcut keys to factory defaults.
OSD Warning Messages
When the monitor does not support a display resolution, the following message
appears:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Specifications for the frequency ranges addressable by this monitor.
Recommended mode is 1920 X 1080.
The following message before the DDC/CI function is disabled.
32
Operating the Monitor
The following message is displayed when monitor enters Power Save mode.
Activate the computer and wake up the monitor to gain access to the OSD
If you press any button other than the power button, the following message appears:
If you set the input to a particular mode but the cable for that mode (VGA, DP, or HDMI)
is disconnected, one of the following messages appears, depending on the selected
input.
or
or
For help on resolving errors, see Troubleshooting.
Operating the Monitor
33
Setting the Maximum Resolution
Windows Vista, Windows 7, or Windows 8/Windows 8.1
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen resolution.
3. Click the drop-down list of the screen resolution and select 1920 X 1080.
4. Click OK.
If you do not see 1920 X 1080 as an option, you may need to update your video driver.
For more information on updating video drivers, see Appendix.
Tilt
With the built-in stand, you can tilt the monitor for the most comfortable viewing angle.
The monitor can be adjusted 10 degrees to 60 degrees.
10° – 60° (typical)
CAUTION: Adjust the tilt by holding the edges of the monitor using both hands.
34
Operating the Monitor
Troubleshooting
procedures in this section.
Self-Test
Your monitor features a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off your computer and the monitor.
2. Unplug the display cable from the back of the computer. To ensure proper
self-test operation, remove both the digital (white connector) and the analog
(blue connector) cables from the back of computer, if connected.
3. Turn on the monitor.
If the monitor is working correctly but cannot sense an incoming video signal, one
of the following messages appear on the screen, depending on the selected input.
The power light remains blue in self-test mode.
or
or
NOTE: This message also appears during normal operation if the display cable
gets disconnected or damaged.
4. Turn off your monitor, disconnect and reconnect the display cable, then turn on
your computer and the monitor.
If your monitor screen remains blank after you use the self test, check your video
controller and computer, it shows monitor has a problem.
Troubleshooting
35
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the problems is
with your monitor or with your computer and video card.
NOTE: You can run the built-in diagnostics only when no display cables are
connected and the monitor is in self-test mode.
1
2
3
4
To run the built-in diagnostics:
1. Make sure the screen is clean.
2. Unplug the display cable(s) from the computer or the monitor.
The monitor enters the self-test mode.
3. Press and hold button 1 and button 4 simultaneously for 2 seconds.
A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press button 4 again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and
text screens.
The test is complete when the text-screen appears. To exit, press button 4 again.
If you do not see any screen abnormalities while running the built-in diagnostic,
the monitor is functioning properly. Check the computer and video card for problems.
36
Troubleshooting
Common Problems
The following table contains information about resolving common monitor problems.
Common
Symptoms
What You
Experience
Possible Solutions
• Make sure the display cable connecting the
monitor and the computer is properly connected
and secure.
• Make sure the power outlet is functioning
properly using any other electrical equipment.
No Video
(Power light off)
No picture
• Make sure the power button is not pressed-in.
• Make sure the correct input source is selected
using the Input Source Select button.
Energy Settings in OSD Menu.
• Increase brightness and contrast using OSD.
• Perform monitor self-test.
• Check for bent or broken pins on the
display cable and the ports.
No Video
(Power light on) brightness
No picture or no
• Run the built-in diagnostics.
• Make sure the correct input source is selected
using the Input Source Select button.
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
• Eliminate video extension cables.
Picture is
fuzzy, blurry, or
ghosting
Poor Focus
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio (16:9).
• Perform Auto Adjust using OSD.
• Adjust the Phase and Pixel Clock using OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Relocate the monitor and test in another room.
• Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
Missing Pixels
LCD screen has
spots
Stuck-on Pixels
For more information on Dell Monitor Quality
and Pixel Policy, see Dell support site at dell.com/
Troubleshooting
37
Common
Symptoms
What You
Experience
Possible Solutions
• Reset the monitor to factory settings.
• Auto Adjust using OSD.
Brightness
Problems
Picture too dim
or too bright
• Adjust brightness and contrast using the OSD.
• Reset the monitor to factory settings.
• Auto Adjust using OSD.
Screen not
centered
correctly
Geometric
Distortion
• Adjust horizontal and vertical positions using
OSD.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
Horizontal/
Vertical Lines
Screen has one
or more lines
• Perform monitor self-test and determine if the
lines appear in the self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
• Run the built-in diagnostics.
• Reset the monitor to factory settings.
• Perform Auto Adjust using OSD.
• Adjust Phase and Pixel Clock using OSD.
Screen is
scrambled or
appears torn
Synchronization
Problems
• Perform monitor self-test check to determine if
the problem appears in self-test mode.
• Check for bent or broken pins on the
display cable and the ports.
• Restart the computer in safe mode.
Make sure the display cable connecting the
monitor to the computer is connected properly
and is secure.
Monitor
malfunctions on
and off
Intermittent
Problems
Reset the monitor to factory settings.
Perform monitor self-test to determine if the
intermittent problem occurs in self-test mode.
• Perform monitor self-test.
• Make sure the display cable connecting the
monitor to the computer is connected properly
and is secure.
Picture missing
color
Missing Color
• Check for bent or broken pins on the
display cable and the ports.
38
Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
• Change the Color Setting Mode in the Color
Settings OSD to Graphics or Video depending on
the application.
• Try different Color Preset Settings in Color
Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned
off.
Picture color
not good
Wrong Color
• Change the Input Color Format to PC RGB or
YPbPr in the Advance Setting OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off
the monitor at all times when not in use (for more
information, see Power Management Modes).
• Use a dynamically changing screen saver.
Safety Related
Issues
Visible signs of
smoke or sparks Contact Dell immediately.
Do not perform any troubleshooting steps.
Specific
Symptoms
What You
Experience
Possible Solutions
• Use the Dell provided USB cable to connect your
computer.
• Make sure the power cable has a ground pin.
Touch function • Unplug and replug the power cable from the
Touch report
error
miss alignment
or no touch
function
power adapter to allow auto-recalibration of the
touch module.
• Make sure computer support USB 2.0 or later.
• If the display cannot be detected by the
computer, power off/on the monitor or unplug
and replug the USB cable.
Cannot wake
up monitor
non-responsive and computer
1. Access Device Manager, expand HID Interface
Touch screen
Device under Human Device.
2. Right click HID- compliant device, click
Properties and select the check-box to allow
the device to wake the computer.
in power-save
mode
by using touch
in power-save
mode
Troubleshooting
39
Specific
Symptoms
What You
Experience
Possible Solutions
Cursor does
Windows 7 and not accurately
1. Open Control Panel, open Hardware and
Sound, and then open Tablet PC Settings.
Windows 8/
Windows 8.1
Calibration
follow your
finger when
you touch the
screen
2. Select Calibration.
3. Follow the instructions to recalibrate your
screen
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Image is
• Check the aspect ratio in Image Setting OSD
menu
centered on
screen, but does
not fill entire
viewing area
Screen image is
too small
• Reset the monitor to factory settings.
Cannot adjust
the monitor
settings using
the buttons on screen
the front panel
OSD does not
appear on the
Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.
• Check the signal source.
• Make sure the computer is not in power saving
mode, by moving the mouse or pressing a key on
the keyboard.
• Make sure your computer or other video-output
device is powered on and playing video media.
No input signal
when controls
are pressed
No picture, the
light is white.
• Make sure the display cable connecting the
monitor to the computer is connected properly
and is secure.
• Unplug and replug the display cable.
• Restart the computer or video player.
• Due to different video formats and aspect ratios
of DVDs, the monitor may not display the video
in full screen.
The picture
The picture
does not fill the
entire screen.
cannot fill the
height or width
of the screen
• Run the built-in diagnostics.
40
Troubleshooting
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those specified
in this documentation may result in exposure to shock, electrical hazards, and/or
mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues.
2. Verify your country or region on the top-left of the page.
3. Click Contact Us.
4. Click the appropriate service or support link based on your need.
Appendix
41
Setting Display Resolution to 1920 X 1080
(maximum)
For maximum display performance while using the Microsoft Windows operating
systems, set the display resolution to 1920 X 1080 pixels by performing the following
steps:
Windows XP
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and
adjust the screen resolution to 1920 X 1080.
4. Click OK.
Windows Vista, Windows 7, or Windows 8/Windows 8.1
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and
adjust the screen resolution to 1920 X 1080.
4. Click OK.
Downloading Latest Video Drivers
Dell computer
the latest driver for your video card.
2. After installing the drivers, try setting the resolution to 1920 X 1080 again.
If you are unable to set the resolution to 1920 X 1080 even after updating the video
drivers, contact Dell technical support.
Non-Dell computer or video card
Windows XP
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on) from
the description at the top of the window.
5. See the computer or video-card manufacturer’s website for updated drivers.
42
Appendix
Windows Vista, Windows 7, or Windows 8/Windows 8.1
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on) from
the description at the top of the window.
5. See the computer or video-card manufacturer’s website for updated drivers.
After installing the updated drivers for your video card, try setting the resolution to
1920 X 1080 again. If you are unable to set the resolution to 1920 X 1080, contact the
manufacturer of your computer or consider purchasing a graphics adapter that supports
the resolution of 1920 X 1080.
Setting up Dual Monitors
Connect the external monitor(s) to your computer and follow any of the below setup
method.
Using keyboard shortcut
1. Press the Windows key+<P> on your keyboard.
2. While holding down the Windows logo key, press <P> to toggle between the
display selections.
Windows Vista and Windows 7
Windows 8/Windows 8.1
Appendix
43
Using display settings
Windows Vista
1. Right-click on the desktop and click Personalize.
2. Click Display Settings.
3. Click Identify Monitors and select the appropriate options.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
44
Appendix
Windows 7
1. Right-click on the desktop and click Screen resolution.
2. Click Multiple displays to choose a display selection. If you do not see the
additional monitor listed, click Detect.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
Appendix
45
Windows 8/Windows 8.1
1. From the Start screen, select Desktop tile to switch to the classic Windows
desktop.
2. Right-click on the desktop and click Screen resolution.
46
Appendix
3. Click Multiple displays to choose a display selection. If you do not see the
additional monitor listed, click Detect.
NOTE: If your computer does not detect the second monitor, restart your
computer and repeat step 1 to step 3.
Appendix
47
Display Styles For Multiple Monitors
After connecting external monitors, you can choose to duplicate, extend, or use only
one of the monitors.
Duplicate displays
This option shows the same content on all monitors. The resolution of all monitors is set
to match the monitor with the minimum resolution.
Windows Vista
[DUPLICATE NOT AVAILABLE]
Windows 7
Windows 8/Windows 8.1
48
Appendix
Extend displays
This option shows separate content on the selected monitors. The resolution of each
monitor can be set independently. You can set the relative position of the displays. you
can match the location of the screen relative to the physical placement of the monitors,
such as left, right, top, bottom, and so on. To set the position, drag the monitor icons to
the desired position.
Windows Vista
Windows 7
Appendix
49
Windows 8/Windows 8.1
Show desktop only on…
This option allows you to select the monitor to display content. You can choose to use
any one of the monitors connected to your computer—or in case of laptop, the built-in
display or the external display. This option is generally used when a laptop with a lower-
resolution display is connected to a higher-resolution external display and you want to
see the content only on the external monitor.
Windows Vista
50
Appendix
Windows 7
Appendix
51
Windows 8/Windows 8.1
52
Appendix
|