Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
About Your Monitor
Solving Problems
Using Your Adjustable Monitor Stand
Appendix
Setting Up Your Monitor
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, PowerEdge™, PowerConnect™, PowerVault™, Dell™ Dimension™, Inspiron™, OptiPlex™, Latitude™, Dell Precision™ and Dell | EMC are trademarks of
Dell Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
November 2006 Rev. A00
1.
2.
3.
4.
5.
6.
7.
Dell Soundbar mounting brackets — Attach the optional Dell Soundbar.
Security lock slot — Attach a lock to secure your monitor.
VESA mounting holes (100mm [Behind attached base plate]) — Use to mount the monitor.
Regulatory rating label — Lists the regulatory approvals.
Cable management hole — Organize cables by placing them through the hole.
Service tag label— Refer to this label if you need to contact Dell for technical support.
Barcode serial number label
Lock down/release button — Push the monitor down, press the button to unlock the monitor, and then lift the
monitor to the desired height.
8.
Bottom View
1. Power - Connect the power
2. Dell Soundbar power connector - Connect for the Soundbar (optional)
3. DVI connector - Connect your computer DVI cable
USB upstream port - Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected you can use the
USB connectors on the side and bottom of the monitor.
4.
USB downstream port - Connect your USB devices. You can only use this port after you have connected the USB cable to the computer and USB upstream
port on the monitor.
5.
Side View
Left side
Right side
1. Card reader supports the following card types:
-
-
-
Compact Flash (CF I/II)
Microdrive
Security Digital (SD/Mini SD)
-
Memory Stick (MS/MS Pro, MS Pro Duo)
-
-
Smart Media (SM)
Multimedia Card (MMC)
2. USB downstream port
Monitor Specifications
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically
resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync Vertical Sync Video
Power Indicator Power Consumption
Normal operation( with Dell Soundbar and USB active) Active
Active
Active
Inactive
-
Active
Active
Blue
Blue
147 W (maximum)
117 W (typical)
Less than 3 W
Less than 1 W
Normal operation
Active-off mode
Switch off
Active
Inactive
Blanked Amber
Off
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This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Pin Assignments
24 pin digital-only DVI-D connector:
NOTE: Pin 1 is at the top right.
The following table shows pin assignments in the DVI connector:
Pin Signal Assignment
Pin Signal Assignment
T.M.D.S. Data 1-
10 T.M.D.S. Data 1+
Pin Signal Assignment
17 T.M.D.S. Data 0-
18 T.M.D.S. Data 0+
1
2
3
4
5
6
7
8
T.M.D.S. Data 2-
T.M.D.S. Data 2+
9
T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield
T.M.D.S. Data 4-
NT.M.D.S. Data 4+
DDC Clock
12 T.M.D.S. Data 3-
13 T.M.D.S. Data 3+
14 +5V Power
20 T.M.D.S. Data 5-
21 T.M.D.S. Data 5+
22 T.M.D.S. Clock Shield
23 T.M.D.S. Clock +
24 T.M.D.S. Clock -
DDC Data
15 Ground (for +5V)
16 Hot Plug Detect
No Connect
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.*
Data Rate Power Consumption
High speed 480 Mbps
Full speed 12 Mbps
Low speed 1.5 Mbps
2.5W (Max., each port)
2.5W (Max., each port)
2.5W (Max., each port)
USB ports:
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0 capable computer.
NOTE: Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-
enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended
Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic; you can select different settings, if desired.
Card Reader Specifications
Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP and Vista.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
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Supports Windows 2000, XP and Vista operating systems.
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No Windows 9X support from Dell.
Mass Storage Class device (No drivers are required under Windows 2000, XP and Vista).
USB-IF certification.
Supports various memory card media.
The following table lists the slot to support what kind of memory card:
Slot Number
Flash memory cards type
1
2
Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus
Smart Media Card (SMC)
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)
Cards Type
Memory Card Spec
Version
Support Specification
Max. capacity
CF
SD
CompactFlash Specification
SD Memory Card Specifications
2.0
2.0
128 GB
32 GB
MS
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
SmartMedia™ Electrical Specification
SmartMedia™ Physical Format Specifications
SmartMedia™ Logical Format Specifications
MultiMediaCard System Specification
1.40-00
1.01-01
1.10-00
1.40
1.40
1.30
128 MB
32 GB
128 MB/32 GB
256 MB
256 MB
256 MB
32 GB
MS PRO
MD Duo
SM
SM
SM
MMC
4.2
NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.
NOTE: SD : SD includes MiniSD.
General
Model number
3007WFP-HC
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
Preset display area:
Horizontal
30 inches (30-inch viewable image size)
641.28 mm (25.25 inches)
400.8 mm (15.78 inches)
Vertical
Pixel pitch
0.2505 mm x 0.2505 mm
Viewing angle
Luminance output
Contrast ratio
Faceplate coating
Backlight
178° (vertical) typ, 178° (horizontal) typ
300 cd/m²(typ.)
1000 to 1 (typ.)
Antiglare with hard-coating 3H
CCFL (16) edgelight system, 92% wide color gamut
Response Time
12 ms typical (black to white)
8 ms average (grey to grey)
Resolution
Horizontal scan range
Vertical scan range
49.31 kHz and 98.71 kHz (automatic)
60 Hz
Optimal preset resolution
Highest preset resolution
2560 x 1600 at 60 Hz
2560 x 1600 at 60 Hz
Preset Display Modes
Display Mode
Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 1280 x 800
VESA, 2560 x 1600
49.31
98.71
59.91
59.97
71
-/+
-/+
134.25
Electrical
Video input signals
Digital DVI-D TMDS (Dual Link), 600mV for each differential line, positive polarity at 100
ohm input impedance with HDCP Support
AC input voltage / frequency / current
Inrush current
100 to 240 VAC / 50Hz/60 Hz + 3 Hz / 1.6A (Max.)
o
120V:30A (Max.) at 0 c
o
240V:60A (Max.) at 0 c
Physical Characteristics
Connector type
DVI-D, white connector
Signal cable type
Digital: Detachable, DVI-D (Dual Link), Solid pins
Dimensions (with stand):
Height (fully extended in landscape mode)
559.7 mm (22 inches)
469.7 mm (18.49 inches)
690 mm (27.16 inches)
200 mm (7.87 inches)
Height (compressed/locked in landscape mode)
Width
Depth
Panel Dimensions: (without stand)
449.55 mm (17.7 inches)
690 mm (27.16 inches)
74.4 mm (2.93 inches)
Height
Width
Depth
Stand dimensions:
Height (Compressed)
306.7 mm (12.07 inches)
396.7 mm (15.62 inches)
404 mm (15.9 inches)
200 mm (7.87 inches)
Height (Extended)
Width
Depth
Weight (monitor only)
11.38 Kg (25.07 lb)
16 Kg (35.24 lb)
Weight (with packaging)
Environmental
Temperature:
Operating
5° to 35°C (41° to 95°F)
Nonoperating
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Humidity:
Operating
10% to 80% (noncondensing)
Nonoperating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Altitude:
Operating
3,657.6m (12,000 ft) max
12,192 m (40,000 ft) max
Nonoperating
Thermal dissipation
501.92 BTU/hour (maximum)
399.5 BTU/hour (typical)
Dell Soundbar (Optional) Specifications
System Frequency Response 95 Hz to 20 kHz @ 10 dB below avg. SPL
Total Power Output
10 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC rated)
Headphone Jack
Output Power
40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz
Input Sensitivity for
Rated Output
500 ± 50 mVrms @ 1 kHz
Input Impedance
>10kΩ
Maximum Input Signal
Voltage
2 Vrms
Controls
Power On/Off Volume Control
Input Cables
Power Requirements
3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo plug
DC12V, 1.5A +/-10%
Operating Temperature
Range
10°C to 40°C
Humidity, Non-condensing
95% RH @ 40 °C
Caring for Your Monitor
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.
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To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Use a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
Tohelp maintain the best image quality on your monitor, use a dynamically changing screen saver and power off yourmonitor when not in use.
Appendix
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential
damage.
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
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Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
Avoid moving the monitor between locations with large temperature differences.
Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
Do not store or use the monitor in locations exposed to high humidity or dusty environment.
Do not allow water or other liquids to spill on or into the monitor.
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
Locate your monitor near an easily accessible electric outlet.
If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
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Unplug the monitor when it is going to be left unused for an extended period of time.
Unplug your monitor from the electric outlet before any service is performed.
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LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR
MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipme
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
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Product name: 3007WFPt
Model number: 3007WFPt
Company name:
Dell™ Inc.
Worldwide Regulatory Compliance & Environmental Affairs.
One Dell™ Way
Round Rock, Texas 78682 USA
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
Contacting Dell
To contact Dell electronically, you can access the following websites:
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support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country
Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
City Code
Anguilla
Website: www.dell.com.ai
E-mail: [email protected]
General Support
toll-free: 800-335-0031
Antigua and Barbuda
Aomen
Website: www.dell.com.ag
E-mail: [email protected]
General Support
1-800-805-5924
0800-105
Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell
Latitude™, and Dell Precision™)
Technical Support (servers and storage)
Website: www.dell.com.ar
0800-105
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
E-mail: [email protected]
E-mail for desktop and portable computers:
E-mail for servers and EMC® storage products:
City Code: 11
Customer Care
toll-free: 0-800-444-0730
toll-free: 0-800-444-0733
toll-free: 0-800-444-0724
0-810-444-3355
Technical Support
Technical Support Services
Sales
Aruba
Website: www.dell.com.aw
E-mail: [email protected]
Technical Support (XPS)
General Support
toll-free: 1300 790 877
toll-free: 800-1578
Australia (Sydney)
Website: support.ap.dell.com
International Access Code: 0011
Country Code: 61
E-mail: support.ap.dell.com.contactus
General Support
13Dell-133355
City Code: 2
Austria (Vienna)
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales
International Access Code: 900
Country Code: 43
0820 240 530 00
0820 240 530 49
0820 240 530 14
0820 240 530 16
0820 240 530 81
0820 240 530 17
0820 240 530 17
0820 240 530 00
Home/Small Business Fax
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Support for XPS
City Code: 1
Home/Small Business Support for all other Dell computers
Preferred Accounts/Corporate Technical Support
Switchboard
Bahamas
Barbados
Website: www.dell.com.bs
E-mail: [email protected]
General Support
toll-free: 1-866-874-3038
Website: www.dell.com/bb
E-mail: [email protected]
General Support
1-800-534-3142
Belgium (Brussels)
International Access Code: 00
Country Code: 32
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Technical Support Fax
Customer Care
02 481 92 96
02 481 92 88
02 481 92 95
02 713 15 .65
02 481 91 00
02 481 92 99
02 481 91 00
City Code: 2
Corporate Sales
Fax
Switchboard
Bermuda
Bolivia
Website: www.dell.com/bm
E-mail: [email protected]
General Support
1-877-890-0751
Website: www.dell.com/bo
E-mail: [email protected]
General Support
toll-free: 800-10-0238
Brazil
Website: www.dell.com/br
E-mail: [email protected]
Customer Support, Technical Support
International Access Code: 00
0800 90 3355
Country Code: 55
Technical Support Fax
51 481 5470
51 481 5480
Customer Care Fax
City Code: 51
Sales
0800 722 3498
British Virgin Islands
Brunei
General Support
toll-free: 1-866-278-6820
604 633 4966
Technical Support (Penang, Malaysia)
Customer Care (Penang, Malaysia)
Transaction Sales (Penang, Malaysia)
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty Support)
Customer Service (Home/Home Office)
Customer Service (small/med./large business, government)
604 633 4888
Country Code: 673
604 633 4955
Canada (North York, Ontario)
toll-free: 1-800-247-9362
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
toll-free: 1-800-847-4096
International Access Code: 011
Customer Service (printers, projectors, televisions, handhelds, digital
jukebox, and wireless)
Hardware Warranty Phone Support (XPS)
toll-free: 1-866-398-8977
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
1-877-335-5767
Hardware Warranty Phone Support (Home/Home Office)
Hardware Warranty Phone Support (small/med./large business, government)
Hardware Warranty Phone Support (printers, projectors, televisions,
handhelds, digital jukebox, and wireless)
Sales (Home Sales/Small Business)
Sales (med./large bus., government)
Spare Parts Sales & Extended Service Sales
E-mail: [email protected]
General Support
toll-free: 1-800-387-5752
toll-free: 1-800-387-5755
1 866 440 3355
Cayman Islands
1-877-262-5415
Chile (Santiago)
Website: www.dell.com/cl
Country Code: 56
E-mail: [email protected]
Sales and Customer Support
toll-free: 1230-020-4823
City Code: 2
China (Xiamen)
Technical Support website: support.dell.com.cn
Technical Support E-mail: [email protected]
Customer Care E-mail: [email protected]
Technical Support Fax
Country Code: 86
City Code: 592
592 818 1350
toll-free: 800 858 0540
toll-free: 800 858 2969
toll-free: 800 858 0950
toll-free: 800 858 0960
toll-free: 800 858 2920
toll-free: 800 858 2311
toll-free: 800 858 2060
592 818 1308
Technical Support (XPS)
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (servers and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
Technical Support (printers)
Customer Care
Customer Care Fax
Home and Small Business
toll-free: 800 858 2222
toll-free: 800 858 2557
toll-free: 800 858 2055
toll-free: 800 858 2628
toll-free: 800 858 2999
toll-free: 800 858 2955
toll-free: 800 858 2020
toll-free: 800 858 2669
toll-free: 800 858 2572
toll-free: 800 858 2355
toll-free: 800 858 2811
toll-free: 800 858 2621
Preferred Accounts Division
Large Corporate Accounts GCP
Large Corporate Accounts Key Accounts
Large Corporate Accounts North
Large Corporate Accounts North Government and Education
Large Corporate Accounts East
Large Corporate Accounts East Government and Education
Large Corporate Accounts Queue Team
Large Corporate Accounts South
Large Corporate Accounts West
Large Corporate Accounts Spare Parts
Website: www.dell.com/cl
Colombia
E-mail: [email protected]
General Support
01-800-915-4755
0800-012-0231
Costa Rica
Website: www.dell.com/cr
E-mail: [email protected]
General Support
Czech Republic (Prague)
Website: support.euro.dell.com
E-mail: [email protected]
International Access Code: 00
Technical Support
22537 2727
22537 2707
22537 2714
22537 2728
22537 2711
Country Code: 420
Customer Care
Fax
Techical Fax
Switchboard
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care (Relational)
Home/Small Business Customer Care
Switchboard (Relational)
Switchboard Fax (Relational)
Switchboard (Home/Small Business)
Switchboard Fax (Home/Small Business)
Website: www.dell.com/dm
7010 0074
7023 0182
7023 0184
3287 5505
3287 1200
3287 1201
3287 5000
3287 5001
Dominica
E-mail: [email protected]
General Support
toll-free: 1-866-278-6821
1-800-156-1588
Dominican Republic
Ecuador
Website: www.dell.com/do
E-mail: [email protected]
General Support
Website: www.dell.com/ec
E-mail: [email protected]
General Support (calling from Quito)
General Support (calling from Guayaquil)
toll-free: 999-119-877-655-3355
toll-free: 1800-999-119-877-655-
3355
El Salvador
Website: www.dell.com/ec
E-mail: [email protected]
General Support
800-6132
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
0207 533 555
0207 533 538
0207 533 533
0207 533 540
0207 533 530
0207 533 533
0207 533 530
Customer Care
Switchboard
Sales under 500 employees
Fax
Sales over 500 employees
Fax
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS
Technical Support for all other Dell computers
Customer Care
0825 387 129
0825 387 270
0825 823 833
0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
City Codes: (1) (4)
Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
0825 004 719
0825 338 339
01 55 94 71 00
01 55 94 71 00
01 55 94 71 01
Customer Care
Switchboard
Sales
Fax
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
Technical Support for all other Dell computers
Home/Small Business Customer Care
Global Segment Customer Care
06103 766-7222
06103 766-7200
0180-5-224400
069 9792-7320
City Code: 69
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
069 9792-7320
069 9792-7320
069 9792-7320
069 9792-7000
Greece
Website: support.euro.dell.com
Technical Support
00800-44 14 95 18
00800-44 14 00 83
2108129810
International Access Code: 00
Country Code: 30
Gold Service Technical Support
Switchboard
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
Guatemala
Guyana
E-mail: [email protected]
General Support
toll-free: 1-866-540-3355
1-800-999-0136
E-mail: [email protected]
General Support
E-mail: [email protected]
General Support
toll-free: 1-877-270-4609
Hong Kong
Website: support.ap.dell.com
Technical Support E-mail: [email protected]
Technical Support (XPS)
International Access Code: 001
Country Code: 852
00852-3416 6923
00852-2969 3188
00852-2969 3191
00852-2969 3196
Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (server and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)
Customer Care
00852-3416 0910
00852-3416 0907
00852-3416 0908
00852-3416 0912
00852-2969 3105
Large Corporate Accounts
Global Customer Programs
Medium Business Division
Home and Small Business Division
Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (XPS computers)
India
0802 506 8033
or toll-free: 1800 425 2066
Technical Support (portables, desktops, servers, and storage)
1600 33 8045
and 1600 44 8046
Sales (Large Corporate Accounts )
Sales (Home and Small Business )
Website: support.euro.dell.com
E-mail: [email protected]
Sales
1600 33 8044
1600 33 8046
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Ireland Sales
01 204 4444
1850 200 778
1850 200 778
Dell Outlet
Online Ordering HelpDesk
Customer Care
Home User Customer Care
Small Business Customer Care
Corporate Customer Care
Technical Support
01 204 4014
01 204 4014
1850 200 982
Technical Support for XPS computers only
Technical Support for all other Dell computers
1850 200 722
1850 543 543
General
Fax/Sales Fax
Switchboard
01 204 0103
01 204 4444
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care (dial within U.K. only)
U.K. Sales (dial within U.K. only)
0870 906 0010
0870 907 4499
0870 907 4000
Italy (Milan)
Website: support.euro.dell.com
Home and Small Business
Technical Support
International Access Code: 00
Country Code: 39
02 577 826 90
02 696 821 14
02 696 821 13
02 696 821 12
Customer Care
Fax
City Code: 02
Switchboard
Corporate
Technical Support
02 577 826 90
02 577 825 55
02 575 035 30
02 577 821
Customer Care
Fax
Switchboard
Jamaica
E-mail: [email protected]
General Support (dial from within Jamaica only)
Website: support.jp.dell.com
Technical Support (XPS)
Technical Support outside of Japan (XPS)
1-800-440-9205
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
toll-free: 0120-937-786
044-520-1235
XPS Customer Care (if ordered items are missing or have been damaged
during shipment)
044-556-4240
City Code: 44
Technical Support (Dimension and Inspiron)
toll-free: 0120-198-226
81-44-520-1435
Technical Support outside of Japan (Dimension and Inspiron)
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
toll-free:0120-198-433
81-44-556-3894
Technical Support (Dell Power APP™, Dell PowerEdge™, Dell PowerConnect™,
and Dell PowerVault™)
toll-free: 0120-198-498
Technical Support outside of Japan (Dell Power APP™, Dell PowerEdge™, Dell
PowerConnect™, and Dell PowerVault™)
81-44-556-4162
Technical Support (projectors, PDAs, printers, routers)
Technical Support outside of Japan (projectors, PDAs, printers, routers)
Faxbox Service
toll-free: 0120-981-690
81-44-556-3468
044-556-3490
044-556-3801
044-556-4240
044-556-1465
044-556-3433
044-556-5963
24-Hour Automated Order Service
Customer Care
Business Sales Division (up to 400 employees)
Preferred Accounts Division Sales (over 400 employees)
Public Sales (government agencies, educational institutions, and medical
institutions)
Global Segment Japan
Individual User
044-556-3469
044-556-1760
044-556-4300
Switchboard
Korea (Seoul)
E-mail: [email protected]
Support
toll-free: 080-200-3800
International Access Code: 001
Country Code: 82
City Code: 2
Technical Support (XPS)
toll-free: 080-999-0283
Support (Dimension, PDA, Electronics and Accessories)
toll-free: 080-200-3801
toll-free: 080-200-3600
2194-6202
Sales
Fax
Switchboard
2194-6000
Latin America
Customer Technical Support (Austin, Texas, U.S.A.)
Customer Service (Austin, Texas, U.S.A.)
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
Sales (Austin, Texas, U.S.A.)
512 728-4093
512 728-3619
512 728-3883
512 728-4397
SalesFax (Austin, Texas, U.S.A.)
512 728-4600
or 512 728-3772
Luxembourg
Website: support.euro.dell.com
Support
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
International Access Code: 00
Country Code: 352
Home/Small Business Sales
Corporate Sales
Customer Care
+32 (0)2 481 91 19
26 25 77 82
Fax
Macao
Technical Support
toll-free: 0800 105
34 160 910
Customer Service (Xiamen, China)
Transaction Sales (Xiamen, China)
Website: support.ap.dell.com
Country Code: 853
29 693 115
Malaysia (Penang)
Technical Support (XPS)
toll-free: 1 800 88 5784
toll-free: 1 800 88 0193
toll-free: 1 800 88 1306
toll-free: 1800 88 1386
International Access Code: 00
Country Code: 60
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Customer Care
City Code: 4
toll-free: 1800 88 1306(option6)
toll-free: 1 800 888 202
toll-free: 1 800 888 213
Transaction Sales
Corporate Sales
Mexico
E-mail: [email protected]
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
International Access Code: 00
Country Code: 52
Sales
50-81-8800
or 01-800-888-3355
Customer Service
Main
001-877-384-8979
or 001-877-269-3383
50-81-8800
or 01-800-888-3355
Montserrat
E-mail: [email protected]
General Support
toll-free: 1-866-278-6822
Netherlands Antilles
E-mail: [email protected]
General Support
001-800-882-1519
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell computers
Technical Support Fax
020 674 45 94
020 674 45 00
020 674 47 66
020 674 42 00
020 674 4325
020 674 55 00
020 674 50 00
020 674 47 75
020 674 47 50
020 674 50 00
020 674 47 50
Home/Small Business Customer Care
Relational Customer Care
Home/Small Business Sales
Relational Sales
City Code: 20
Home/Small Business Sales Fax
Relational Sales Fax
Switchboard
Switchboard Fax
New Zealand
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
Technical Support for XPS
General Support
International Access Code: 00
toll-free: 0800 335 540
Country Code: 64
0800 441 567
Nicaragua
E-mail: [email protected]
General Support
001-800-220-1377
Norway (Lysaker)
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Switchboard
815 35 043
671 16882
671 17575
23162298
671 16800
671 16865
International Access Code: 00
Country Code: 47
Fax Switchboard
Panama
Peru
E-mail: [email protected]
General Support
001-800-507-1264
0800-50-669
E-mail: [email protected]
General Support
Poland (Warsaw)
Website: support.euro.dell.com
E-mail: [email protected]
Customer Service Phone
Customer Care
International Access Code: 011
Country Code: 48
57 95 700
57 95 999
57 95 999
57 95 806
57 95 998
57 95 999
Sales
City Code: 22
Customer Service Fax
Reception Desk Fax
Switchboard
Portugal
Website: support.euro.dell.com
Technical Support
Customer Care
707200149
International Access Code: 00
Country Code: 351
800 300 413
Sales
Fax
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
21 424 01 12
Puerto Rico
E-mail: [email protected]
General Support
1-877-537-3355
St. Kitts and Nevis
Website: www.dell.com/kn
E-mail: [email protected]
General Support
toll-free: 1-866-540-3355
toll-free: 1-866-464-4352
toll-free: 1-866-464-4353
St. Lucia
Website: www.dell.com/lc
E-mail: [email protected]
General Support
St. Vincent and the Grenadines
Website: www.dell.com/vc
E-mail: [email protected]
General Support
Singapore (Singapore)
International Access Code: 005
Country Code: 65
NOTE: The phone numbers in this section should be called from within
Singapore or Malaysia only.
Website: support.ap.dell.com
Technical Support (XPS)
toll-free: 1800 394 7464
toll-free: 1800 394 7430
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
toll-free: 1800 394 7478
Customer Care
toll-free: 1800 394 7430(option6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
Transaction Sales
Corporate Sales
Slovakia (Prague)
Website: support.euro.dell.com
E-mail: [email protected]
International Access Code: 00
Country Code: 421
Technical Support
02 5441 5727
420 22537 2707
02 5441 8328
02 5441 8328
02 5441 7585
Customer Care
Fax
Tech Fax
Switchboard (Sales)
South Africa (Johannesburg)
International Access Code:
09/091
Website: support.euro.dell.com
E-mail: [email protected]
Gold Queue
011 709 7713
011 709 7710
011 709 7707
011 709 7700
011 706 0495
011 709 7700
604 633 4810
Technical Support
Customer Care
Country Code: 27
City Code: 11
Sales
Fax
Switchboard
Southeast Asian and Pacific
Countries
Technical Support, Customer Service, and Sales (Penang, Malaysia)
Spain (Madrid)
Website: support.euro.dell.com
Home and Small Business
Technical Support
International Access Code: 00
Country Code: 34
City Code: 91
902 100 130
902 118 540
902 118 541
902 118 541
902 118 539
Customer Care
Sales
Switchboard
Fax
Corporate
Technical Support
902 100 130
902 115 236
91 722 92 00
91 722 95 83
Customer Care
Switchboard
Fax
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products
Relational Customer Care
Home/Small Business Customer Care
Employee Purchase Program (EPP) Support
Technical Support Fax
0771 340 340
08 590 05 199
08 590 05 642
08 587 70 527
20 140 14 44
08 590 05 594
City Code: 8
Sales
08 590 05 185
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support for XPS
0848 33 88 57
0844 811 411
0844 822 844
0848 802 202
0848 821 721
Technical Support (Home and Small Business) for all other Dell products
Technical Support (Corporate)
City Code: 22
Customer Care (Home and Small Business)
Customer Care (Corporate)
Fax
022 799 01 90
022 799 01 01
Switchboard
Taiwan
Website: support.ap.dell.com
E-mail: support.del.com.cn/email
Technical Support for XPS
International Access Code: 002
Country Code: 886
toll-free: 00801 86 3085
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
and Accessories)
toll-free: 00801 86 1011
Technical Support (servers and storage)
Customer Care
toll-free: 00801 60 1256
toll-free: 00801 60 1250
(option 5)
Transaction Care
toll-free:00801 60 1228
Corporate Sales
toll-free: 00801 65 1227
Thailand
Website: support.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Customer Care
toll-free: 1800 0060 07
International Access Code: 001
Country Code: 66
toll-free: 1800 0600 09
toll-free: 1800 006 007
(option7)
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
toll-free: 1800 006 006
Trinidad/Tobago
Website: www.dell.com/tt
E-mail: [email protected]
General Support
1-888-799-5908
Turks and Caicos Islands
Website: www.dell.com/tc
E-mail: [email protected]
General Support
toll-free: 1-877-441-4735
U.K. (Bracknell)
Website: support.euro.dell.com
E-mail: [email protected]
International Access Code: 00
Country Code: 44
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
City Code: 1344
Home and Small Business Sales
Corporate/Public Sector Sales
Customer Care
0870 907 4000
01344 860 456
Home and Small Business Customer Care
Corporate Customer Care
0870 906 0010
01344 373 185
0870 906 0010
01344 373 186
01344 373 193
01344 373 199
01344 373 194
Preferred Accounts (500–5000 employees)
Global Accounts Customer Care
Central Government Customer Care
Local Government & Education Customer Care
Health Customer Care
Technical Support
Technical Support for XPS computers only
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
General
0870 366 4180
0870 908 0500
Home and Small Business Fax
0870 907 4006
Uruguay
Website: www.dell.com/uy
E-mail: [email protected]
General Support
toll-free: 000-413-598-2521
toll-free: 1-800-433-9014
1-800-247-9362
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service
AutoTech (portable and desktop computers)
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for
Relationship customers
toll-free1-877-459-7298
Americas Consumer XPS Support
toll-free: 1-800-232-8544
toll-free: 1-800-624-9896
toll-free: 1-800-624-9897
toll-free: 1-800-695-8133
Consumer (Home and Home Office) Support for all other Dell products
Customer Service
Employee Purchase Program (EPP) Customers
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
Business
toll-free: 1-800-283-2210
Customer Service and Support
toll-free:1-800-456-3355
toll-free: 1-800-695-8133
toll-free: 1-877-459-7298
Employee Purchase Program (EPP) Customers
Support for printers, projectors, PDAs, and MP3 players
Public (government, education, and healthcare)
Customer Service and Support
toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers
Dell Sales
toll-free: 1-800-695-8133
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
Software and Peripherals Sales
Spare Parts Sales
toll-free: 1-888-798-7561
toll-free: 1-800-671-3355
toll-free: 1-800-357-3355
toll-free: 1-800-247-4618
toll-free: 1-800-727-8320
Extended Service and Warranty Sales
Fax
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
toll-free: 1-877-DELLTTY
(1-877-335-5889)
U.S. Virgin Islands
Venezuela
E-mail: [email protected]
General Support
1-877-702-4360
0800-100-4752
Website: www.dell.com/vc
E-mail: [email protected]
General Support
Your Monitor Setup Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-
click the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your
hard drive to which you want to save the files.
Your Monitor Setup Guide (.pdf ) (11 MB)
®
®
®
NOTE: PDF files require Adobe Acrobat Reader , which can be downloaded from the Adobe website at www.adobe.com.
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.
Setting Up Your Monitor
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
®
®
Connecting Your Monitor
1.
2.
Turn off your computer and unplug the power cord.
Connect the white connector end of the DVI cable attached on the monitor to the connectors on the computer.
Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected
the computer and the monitor, you can use the USB downstream on the monitor.
3.
4.
5.
6.
Connect any USB devices.
Connect the power cord.
Turn on your monitor and computer. If you do not see an image, see Troubleshooting Your Monitor. Troubleshooting.
NOTE: The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self tes
pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.
®
®
Installing the Utility Tool (Microsoft Windows Operation Systems)
The setup.exe application tool launcher provided in the CD allows you to the install utility tool on the computer. This feature queries the monitor for the
brightness parameter and displays the adjustment range bar on the screen.
1.
2.
Insert the CD into the CD drive.
Open the Drivers folder and double-click setup.exe.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
The install Shield wizard will launch the application tool. Click Next to countinue.
Select Accept the license agreement and click Next.
3.
4.
5.
Click Install to complete the installation. After the installation is complete, click Finish.
You are now ready to view adjustment range bar while adjusting the brightness on the monitor.
Using the Front Panel Buttons
Use the buttons on the front of the monitor to adjust the image settings.
Touch - or + to activate the on-screen display (OSD).
Use these buttons to decrease/increase the brightness ranges.
Down (-) and Up (+)
Use the power button to turn the monitor on and off.
The blue light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Power Button and
Indicator
Using the OSD
NOTE: If you make an adjustment, the monitor automatically saves any adjustments you have made.
1. Touch - or + to activate the on-screen display (OSD).
2. Touch - and + button to select the desired parameter.
Icon
Brightness bar
Brightness
Description
Brightness adjusts the luminance of the monitor.
Press the + button to increase luminance and press the - button to decrease luminance (min 0 ~ max 20).
NOTE: OSD generate from PC application F/W through the upstream port of USB to make sure the USB cable connect well.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a four-speaker, two-channel speaker that can be attached to your monitor. Located on the Soundbar are a: Rotary volume and on/off
control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.
1. Attach mechanism
2. Power/volume control
3. Power indicator
4. Headphone connectors
Soundbar Attachment to the Monitor
NOTICE: Do not use the soundbar power connector with any other device.
1. Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.
2. Slide the Soundbar to the left until it snaps in to place.
3. Plug in the power cord from the Soundbar in to the connector on the back of the monitor.
4. Insert the green stereo plug from the Soundbar in to your computer's audio output connector.
Solving Problems
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video/ Power LED off
No picture or monitor is dead
l
l
Check connection integrity at both ends of the video cable.
Ensure the monitor and computer are plugged in to a working electrical outlet.
l
Ensure power button is depressed fully.
No Video/ Power LED on
No picture or no brightness
l
l
l
l
Increase brightness controls.
Perform monitor self-test feature check.
Check for bent or broken pins.
Re-boot your computer and monitor.
Poor Focus
Picture is fuzzy, blurry, or ghosting
Wavy picture or fine movement
LCD screen has spots
l
l
l
Eliminate video extension cables.
Perform monitor reset.
Lower video resolution or increase font size.
Shaky/Jittery Video
Missing Pixels
l
l
l
Perform monitor reset.
Check environmental factors.
Relocate and test in other room.
l
l
Cycle power on-off.
These are pixels that are permanently off and is a natural defect that occurs in
LCD technology.
Brightness Problems
Picture too dim or too bright
l
l
Perform monitor reset.
Adjust brightness controls.
Horizontal/Vertical Lines
Sync Problems
Screen has one or more lines
l
Perform monitor reset.
Screen is scrambled or appears torn
l
l
Perform monitor reset.
Start in the "safe mode".
LCD Scratched
Screen has scratches or smudges
Visible signs of smoke or sparks
Monitor malfunctions on & off
l
l
Turn monitor off and clean the screen.
Safety Related Issues
Intermittent Problems
l
l
Do not perform any troubleshooting steps.
Monitor needs to be replaced.
l
l
l
Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the panel is secure.
Perform monitor reset.
Image Retention (from a
static image)
Faint Shadow from the static image
displayed appears on the
screen
l
Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screensaver left on the
monitor for a long period of time.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Ensure that the recommended graphics card that supports Dual DVI out is
Unable to view any image / Only
2560 x 1600 resolution is
Blank image or low
resolution display
l
installed.
available.
Unable to view Brightness OSD
while adjusting brightness of the
monitor
Monitor brightness changes
however no OSD appears
l
l
If you are using a Microsoft® Windows® operation system, install application tool
provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation
System) for more information.
Cannot adjust the monitor with
the buttons on the front panel
No change in monitor
brightness settings
Turn the monitor off and unplug the power cord. Then plug the power cord back
and turn the power on.
USB Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB port is not working
USB peripherals are not working
l
l
l
Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals to downstream
connector.
l
Turn off and then turn on the monitor again.
High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working slowly or not
at all.
l
l
l
l
Check that your computer is USB 2.0 compatible.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals to downstream
connector.
Troubleshooting Your Soundbar
COMMON
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
SYMPTOMS
No Sound
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
3007WFP-HC )
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
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No Sound
Soundbar has power - power
indicator is on.
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Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Unbalanced Sound
Output
Sound from only one side of
Soundbar
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
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Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low.
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Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Using Your Adjustable Monitor Stand
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to neatly
organize all cables as shown above.
Using the Tilt, Swivel, and Height Adjustment
You can adjust your monitor to best fit your viewing needs using the Tilt, Swivel, and Height Adjustment options.
You can adjust the stand vertically, up to 3.54 inches (90mm) using the stand lock/release button. Press the stand lock/release button on the back of the
monitor and then lift or lower the stand to the desired position.
NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.
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