Dell Computer Monitor 3007WFP HC User Manual

Dell™ 3007WFP-HC Flat Panel Monitor User's Guide  
About Your Monitor  
Solving Problems  
Using Your Adjustable Monitor Stand  
Appendix  
Setting Up Your Monitor  
Information in this document is subject to change without notice.  
© 2006 Dell Inc. All rights reserved.  
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell™, PowerEdge™, PowerConnect™, PowerVault™, Dell™ Dimension™, Inspiron™, OptiPlex™, Latitude™, Dell Precision™ and Dell | EMC are trademarks of  
Dell Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in  
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product  
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
November 2006 Rev. A00  
 
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Dell Soundbar mounting brackets Attach the optional Dell Soundbar.  
Security lock slot Attach a lock to secure your monitor.  
VESA mounting holes (100mm [Behind attached base plate]) Use to mount the monitor.  
Regulatory rating label Lists the regulatory approvals.  
Cable management hole Organize cables by placing them through the hole.  
Service tag labelRefer to this label if you need to contact Dell for technical support.  
Barcode serial number label  
Lock down/release button — Push the monitor down, press the button to unlock the monitor, and then lift the  
monitor to the desired height.  
8.  
Bottom View  
1. Power - Connect the power  
2. Dell Soundbar power connector - Connect for the Soundbar (optional)  
3. DVI connector - Connect your computer DVI cable  
USB upstream port - Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected you can use the  
USB connectors on the side and bottom of the monitor.  
4.  
USB downstream port - Connect your USB devices. You can only use this port after you have connected the USB cable to the computer and USB upstream  
port on the monitor.  
5.  
Side View  
     
Left side  
Right side  
1. Card reader supports the following card types:  
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-
-
Compact Flash (CF I/II)  
Microdrive  
Security Digital (SD/Mini SD)  
-
Memory Stick (MS/MS Pro, MS Pro Duo)  
-
-
Smart Media (SM)  
Multimedia Card (MMC)  
2. USB downstream port  
Monitor Specifications  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in  
use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically  
resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:  
VESA Modes  
Horizontal Sync Vertical Sync Video  
Power Indicator Power Consumption  
Normal operation( with Dell Soundbar and USB active) Active  
Active  
Active  
Inactive  
-
Active  
Active  
Blue  
Blue  
147 W (maximum)  
117 W (typical)  
Less than 3 W  
Less than 1 W  
Normal operation  
Active-off mode  
Switch off  
Active  
Inactive  
Blanked Amber  
Off  
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This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.  
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.  
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the ENERGY STAR®  
guidelines for energy efficiency.  
Pin Assignments  
24 pin digital-only DVI-D connector:  
   
NOTE: Pin 1 is at the top right.  
The following table shows pin assignments in the DVI connector:  
Pin Signal Assignment  
Pin Signal Assignment  
T.M.D.S. Data 1-  
10 T.M.D.S. Data 1+  
Pin Signal Assignment  
17 T.M.D.S. Data 0-  
18 T.M.D.S. Data 0+  
1
2
3
4
5
6
7
8
T.M.D.S. Data 2-  
T.M.D.S. Data 2+  
9
T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield  
T.M.D.S. Data 4-  
NT.M.D.S. Data 4+  
DDC Clock  
12 T.M.D.S. Data 3-  
13 T.M.D.S. Data 3+  
14 +5V Power  
20 T.M.D.S. Data 5-  
21 T.M.D.S. Data 5+  
22 T.M.D.S. Clock Shield  
23 T.M.D.S. Clock +  
24 T.M.D.S. Clock -  
DDC Data  
15 Ground (for +5V)  
16 Hot Plug Detect  
No Connect  
Universal Serial Bus (USB) Interface  
This monitor supports High-Speed Certified USB 2.0 interface.*  
Data Rate Power Consumption  
High speed 480 Mbps  
Full speed 12 Mbps  
Low speed 1.5 Mbps  
2.5W (Max., each port)  
2.5W (Max., each port)  
2.5W (Max., each port)  
USB ports:  
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1 upstream - rear  
4 downstream - 2 on rear; 2 on left side  
NOTE: USB 2.0 capability requires 2.0 capable computer.  
NOTE: Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-  
enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended  
Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.  
Most monitor installations are automatic; you can select different settings, if desired.  
Card Reader Specifications  
Overview  
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.  
The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP and Vista.  
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.  
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.  
Features  
The Flash Memory Card Reader has the following features:  
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Supports Windows 2000, XP and Vista operating systems.  
 
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No Windows 9X support from Dell.  
Mass Storage Class device (No drivers are required under Windows 2000, XP and Vista).  
USB-IF certification.  
Supports various memory card media.  
The following table lists the slot to support what kind of memory card:  
Slot Number  
Flash memory cards type  
1
2
Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus  
Smart Media Card (SMC)  
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)  
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)  
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)  
Cards Type  
Memory Card Spec  
Version  
Support Specification  
Max. capacity  
CF  
SD  
CompactFlash Specification  
SD Memory Card Specifications  
2.0  
2.0  
128 GB  
32 GB  
MS  
Memory Stick Standard Format Specification  
Memory Stick Pro Standard Format Specifications  
Memory Stick Duo Standard Format Specifications  
SmartMedia™ Electrical Specification  
SmartMedia™ Physical Format Specifications  
SmartMedia™ Logical Format Specifications  
MultiMediaCard System Specification  
1.40-00  
1.01-01  
1.10-00  
1.40  
1.40  
1.30  
128 MB  
32 GB  
128 MB/32 GB  
256 MB  
256 MB  
256 MB  
32 GB  
MS PRO  
MD Duo  
SM  
SM  
SM  
MMC  
4.2  
NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.  
NOTE: SD : SD includes MiniSD.  
General  
Model number  
3007WFP-HC  
Flat Panel  
Screen type  
Active matrix - TFT LCD  
Screen dimensions  
Preset display area:  
Horizontal  
30 inches (30-inch viewable image size)  
641.28 mm (25.25 inches)  
400.8 mm (15.78 inches)  
Vertical  
Pixel pitch  
0.2505 mm x 0.2505 mm  
Viewing angle  
Luminance output  
Contrast ratio  
Faceplate coating  
Backlight  
178° (vertical) typ, 178° (horizontal) typ  
300 cd/m²(typ.)  
1000 to 1 (typ.)  
Antiglare with hard-coating 3H  
CCFL (16) edgelight system, 92% wide color gamut  
Response Time  
12 ms typical (black to white)  
8 ms average (grey to grey)  
Resolution  
Horizontal scan range  
Vertical scan range  
49.31 kHz and 98.71 kHz (automatic)  
60 Hz  
Optimal preset resolution  
Highest preset resolution  
2560 x 1600 at 60 Hz  
2560 x 1600 at 60 Hz  
Preset Display Modes  
Display Mode  
Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)  
VESA, 1280 x 800  
VESA, 2560 x 1600  
49.31  
98.71  
59.91  
59.97  
71  
-/+  
-/+  
134.25  
Electrical  
Video input signals  
Digital DVI-D TMDS (Dual Link), 600mV for each differential line, positive polarity at 100  
ohm input impedance with HDCP Support  
AC input voltage / frequency / current  
Inrush current  
100 to 240 VAC / 50Hz/60 Hz + 3 Hz / 1.6A (Max.)  
o
120V:30A (Max.) at 0 c  
o
240V:60A (Max.) at 0 c  
Physical Characteristics  
Connector type  
DVI-D, white connector  
Signal cable type  
Digital: Detachable, DVI-D (Dual Link), Solid pins  
Dimensions (with stand):  
Height (fully extended in landscape mode)  
559.7 mm (22 inches)  
469.7 mm (18.49 inches)  
690 mm (27.16 inches)  
200 mm (7.87 inches)  
Height (compressed/locked in landscape mode)  
Width  
Depth  
Panel Dimensions: (without stand)  
449.55 mm (17.7 inches)  
690 mm (27.16 inches)  
74.4 mm (2.93 inches)  
Height  
Width  
Depth  
Stand dimensions:  
Height (Compressed)  
306.7 mm (12.07 inches)  
396.7 mm (15.62 inches)  
404 mm (15.9 inches)  
200 mm (7.87 inches)  
Height (Extended)  
Width  
Depth  
Weight (monitor only)  
11.38 Kg (25.07 lb)  
16 Kg (35.24 lb)  
Weight (with packaging)  
Environmental  
Temperature:  
Operating  
5° to 35°C (41° to 95°F)  
Nonoperating  
Storage: -20° to 60°C (-4° to 140°F)  
Shipping: -20° to 60°C(-4° to 140°F)  
Humidity:  
Operating  
10% to 80% (noncondensing)  
Nonoperating  
Storage: 5% to 90% (noncondensing)  
Shipping: 5% to 90%(noncondensing)  
Altitude:  
Operating  
3,657.6m (12,000 ft) max  
12,192 m (40,000 ft) max  
Nonoperating  
Thermal dissipation  
501.92 BTU/hour (maximum)  
399.5 BTU/hour (typical)  
Dell Soundbar (Optional) Specifications  
System Frequency Response 95 Hz to 20 kHz @ 10 dB below avg. SPL  
Total Power Output  
10 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC rated)  
Headphone Jack  
Output Power  
40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz  
Input Sensitivity for  
Rated Output  
500 ± 50 mVrms @ 1 kHz  
Input Impedance  
>10kΩ  
Maximum Input Signal  
Voltage  
2 Vrms  
Controls  
Power On/Off Volume Control  
Input Cables  
Power Requirements  
3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo plug  
DC12V, 1.5A +/-10%  
Operating Temperature  
Range  
10°C to 40°C  
Humidity, Non-condensing  
95% RH @ 40 °C  
Caring for Your Monitor  
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.  
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To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for  
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
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Use a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.  
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.  
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.  
Tohelp maintain the best image quality on your monitor, use a dynamically changing screen saver and power off yourmonitor when not in use.  
     
Appendix  
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide  
CAUTION: Safety Instructions  
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential  
damage.  
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating  
current (AC) power available at your location:  
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60  
hertz (Hz)), and Taiwan.  
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.  
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Always be sure that your monitor is electrically rated to operate with the AC power available in your location.  
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage  
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.  
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.  
Avoid moving the monitor between locations with large temperature differences.  
Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.  
Do not store or use the monitor in locations exposed to high humidity or dusty environment.  
Do not allow water or other liquids to spill on or into the monitor.  
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.  
Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.  
To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.  
Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located  
where they can be stepped on or tripped over.  
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.  
Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the  
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor  
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.  
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.  
Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and  
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.  
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.  
Locate your monitor near an easily accessible electric outlet.  
If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an  
authorized dealer or service center.  
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified  
service personnel.  
High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources  
of heat.  
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Unplug the monitor when it is going to be left unused for an extended period of time.  
Unplug your monitor from the electric outlet before any service is performed.  
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LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR  
MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.  
   
FCC Notice (U.S. Only)  
FCC Class B  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction  
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital  
device pursuant to Part 15 of the FCC Rules.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1 This device may not cause harmful interference.  
2 This device must accept any interference received, including interference that may cause undesired operation.  
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipme  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be  
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:  
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Reorient the receiving antenna.  
Relocate the system with respect to the receiver.  
Move the system away from the receiver.  
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.  
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.  
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:  
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Product name: 3007WFPt  
Model number: 3007WFPt  
Company name:  
DellInc.  
Worldwide Regulatory Compliance & Environmental Affairs.  
One Dell™ Way  
Round Rock, Texas 78682 USA  
512-338-4400  
NOTE: For further regulatory information, see your Product Information Guide.  
Contacting Dell  
To contact Dell electronically, you can access the following websites:  
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support.dell.com (support)  
For specific web addresses for your country, find the appropriate country section in the table below.  
NOTE: Toll-free numbers are for use within the country for which they are listed.  
NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries.  
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call  
will be routed appropriately.  
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in  
determining which codes to use, contact a local or an international operator.  
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.  
Country (City)  
International Access Code Country  
Code  
Department Name or Service Area,  
Website and E-Mail Address  
Area Codes,  
Local Numbers, and  
Toll-Free Numbers  
City Code  
Anguilla  
     
General Support  
toll-free: 800-335-0031  
Antigua and Barbuda  
Aomen  
General Support  
1-800-805-5924  
0800-105  
Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell  
Latitude™, and Dell Precision™)  
Technical Support (servers and storage)  
0800-105  
Argentina (Buenos Aires)  
International Access Code: 00  
Country Code: 54  
E-mail for desktop and portable computers:  
E-mail for servers and EMC® storage products:  
City Code: 11  
Customer Care  
toll-free: 0-800-444-0730  
toll-free: 0-800-444-0733  
toll-free: 0-800-444-0724  
0-810-444-3355  
Technical Support  
Technical Support Services  
Sales  
Aruba  
Technical Support (XPS)  
General Support  
toll-free: 1300 790 877  
toll-free: 800-1578  
Australia (Sydney)  
Website: support.ap.dell.com  
International Access Code: 0011  
Country Code: 61  
E-mail: support.ap.dell.com.contactus  
General Support  
13Dell-133355  
City Code: 2  
Austria (Vienna)  
Website: support.euro.dell.com  
Home/Small Business Sales  
International Access Code: 900  
Country Code: 43  
0820 240 530 00  
0820 240 530 49  
0820 240 530 14  
0820 240 530 16  
0820 240 530 81  
0820 240 530 17  
0820 240 530 17  
0820 240 530 00  
Home/Small Business Fax  
Home/Small Business Customer Care  
Preferred Accounts/Corporate Customer Care  
Support for XPS  
City Code: 1  
Home/Small Business Support for all other Dell computers  
Preferred Accounts/Corporate Technical Support  
Switchboard  
Bahamas  
Barbados  
General Support  
toll-free: 1-866-874-3038  
General Support  
1-800-534-3142  
Belgium (Brussels)  
International Access Code: 00  
Country Code: 32  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell computers  
Technical Support Fax  
Customer Care  
02 481 92 96  
02 481 92 88  
02 481 92 95  
02 713 15 .65  
02 481 91 00  
02 481 92 99  
02 481 91 00  
City Code: 2  
Corporate Sales  
Fax  
Switchboard  
Bermuda  
Bolivia  
General Support  
1-877-890-0751  
General Support  
toll-free: 800-10-0238  
Brazil  
Customer Support, Technical Support  
International Access Code: 00  
0800 90 3355  
Country Code: 55  
Technical Support Fax  
51 481 5470  
51 481 5480  
Customer Care Fax  
City Code: 51  
Sales  
0800 722 3498  
British Virgin Islands  
Brunei  
General Support  
toll-free: 1-866-278-6820  
604 633 4966  
Technical Support (Penang, Malaysia)  
Customer Care (Penang, Malaysia)  
Transaction Sales (Penang, Malaysia)  
Online Order Status: www.dell.ca/ostatus  
AutoTech (automated Hardware and Warranty Support)  
Customer Service (Home/Home Office)  
Customer Service (small/med./large business, government)  
604 633 4888  
Country Code: 673  
604 633 4955  
Canada (North York, Ontario)  
toll-free: 1-800-247-9362  
toll-free: 1-800-847-4096  
toll-free: 1-800-387-5757  
toll-free: 1-800-847-4096  
International Access Code: 011  
Customer Service (printers, projectors, televisions, handhelds, digital  
jukebox, and wireless)  
Hardware Warranty Phone Support (XPS)  
toll-free: 1-866-398-8977  
toll-free: 1-800-847-4096  
toll-free: 1-800-387-5757  
1-877-335-5767  
Hardware Warranty Phone Support (Home/Home Office)  
Hardware Warranty Phone Support (small/med./large business, government)  
Hardware Warranty Phone Support (printers, projectors, televisions,  
handhelds, digital jukebox, and wireless)  
Sales (Home Sales/Small Business)  
Sales (med./large bus., government)  
Spare Parts Sales & Extended Service Sales  
General Support  
toll-free: 1-800-387-5752  
toll-free: 1-800-387-5755  
1 866 440 3355  
Cayman Islands  
1-877-262-5415  
Chile (Santiago)  
Country Code: 56  
Sales and Customer Support  
toll-free: 1230-020-4823  
City Code: 2  
China (Xiamen)  
Technical Support website: support.dell.com.cn  
Technical Support E-mail: [email protected]  
Customer Care E-mail: [email protected]  
Technical Support Fax  
Country Code: 86  
City Code: 592  
592 818 1350  
toll-free: 800 858 0540  
toll-free: 800 858 2969  
toll-free: 800 858 0950  
toll-free: 800 858 0960  
toll-free: 800 858 2920  
toll-free: 800 858 2311  
toll-free: 800 858 2060  
592 818 1308  
Technical Support (XPS)  
Technical Support (Dimension and Inspiron)  
Technical Support (OptiPlex, Latitude, and Dell Precision)  
Technical Support (servers and storage)  
Technical Support (projectors, PDAs, switches, routers, and so on)  
Technical Support (printers)  
Customer Care  
Customer Care Fax  
Home and Small Business  
toll-free: 800 858 2222  
toll-free: 800 858 2557  
toll-free: 800 858 2055  
toll-free: 800 858 2628  
toll-free: 800 858 2999  
toll-free: 800 858 2955  
toll-free: 800 858 2020  
toll-free: 800 858 2669  
toll-free: 800 858 2572  
toll-free: 800 858 2355  
toll-free: 800 858 2811  
toll-free: 800 858 2621  
Preferred Accounts Division  
Large Corporate Accounts GCP  
Large Corporate Accounts Key Accounts  
Large Corporate Accounts North  
Large Corporate Accounts North Government and Education  
Large Corporate Accounts East  
Large Corporate Accounts East Government and Education  
Large Corporate Accounts Queue Team  
Large Corporate Accounts South  
Large Corporate Accounts West  
Large Corporate Accounts Spare Parts  
Colombia  
General Support  
01-800-915-4755  
0800-012-0231  
Costa Rica  
General Support  
Czech Republic (Prague)  
Website: support.euro.dell.com  
International Access Code: 00  
Technical Support  
22537 2727  
22537 2707  
22537 2714  
22537 2728  
22537 2711  
Country Code: 420  
Customer Care  
Fax  
Techical Fax  
Switchboard  
Denmark (Copenhagen)  
International Access Code: 00  
Country Code: 45  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell computers  
Customer Care (Relational)  
Home/Small Business Customer Care  
Switchboard (Relational)  
Switchboard Fax (Relational)  
Switchboard (Home/Small Business)  
Switchboard Fax (Home/Small Business)  
7010 0074  
7023 0182  
7023 0184  
3287 5505  
3287 1200  
3287 1201  
3287 5000  
3287 5001  
Dominica  
General Support  
toll-free: 1-866-278-6821  
1-800-156-1588  
Dominican Republic  
Ecuador  
General Support  
General Support (calling from Quito)  
General Support (calling from Guayaquil)  
toll-free: 999-119-877-655-3355  
toll-free: 1800-999-119-877-655-  
3355  
El Salvador  
General Support  
800-6132  
Finland (Helsinki)  
International Access Code: 990  
Country Code: 358  
City Code: 9  
Website: support.euro.dell.com  
Technical Support  
0207 533 555  
0207 533 538  
0207 533 533  
0207 533 540  
0207 533 530  
0207 533 533  
0207 533 530  
Customer Care  
Switchboard  
Sales under 500 employees  
Fax  
Sales over 500 employees  
Fax  
France (Paris) (Montpellier)  
International Access Code: 00  
Country Code: 33  
Website: support.euro.dell.com  
Home and Small Business  
Technical Support for XPS  
Technical Support for all other Dell computers  
Customer Care  
0825 387 129  
0825 387 270  
0825 823 833  
0825 004 700  
04 99 75 40 00  
0825 004 700  
0825 004 701  
04 99 75 40 01  
City Codes: (1) (4)  
Switchboard  
Switchboard (calls from outside of France)  
Sales  
Fax  
Fax (calls from outside of France)  
Corporate  
Technical Support  
0825 004 719  
0825 338 339  
01 55 94 71 00  
01 55 94 71 00  
01 55 94 71 01  
Customer Care  
Switchboard  
Sales  
Fax  
Germany (Frankfurt)  
International Access Code: 00  
Country Code: 49  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell computers  
Home/Small Business Customer Care  
Global Segment Customer Care  
06103 766-7222  
06103 766-7200  
0180-5-224400  
069 9792-7320  
City Code: 69  
Preferred Accounts Customer Care  
Large Accounts Customer Care  
Public Accounts Customer Care  
Switchboard  
069 9792-7320  
069 9792-7320  
069 9792-7320  
069 9792-7000  
Greece  
Website: support.euro.dell.com  
Technical Support  
00800-44 14 95 18  
00800-44 14 00 83  
2108129810  
International Access Code: 00  
Country Code: 30  
Gold Service Technical Support  
Switchboard  
Gold Service Switchboard  
2108129811  
Sales  
2108129800  
Fax  
2108129812  
Grenada  
Guatemala  
Guyana  
General Support  
toll-free: 1-866-540-3355  
1-800-999-0136  
General Support  
General Support  
toll-free: 1-877-270-4609  
Hong Kong  
Website: support.ap.dell.com  
Technical Support E-mail: [email protected]  
Technical Support (XPS)  
International Access Code: 001  
Country Code: 852  
00852-3416 6923  
00852-2969 3188  
00852-2969 3191  
00852-2969 3196  
Technical Support (Dimension and Inspiron)  
Technical Support (OptiPlex, Latitude, and Dell Precision)  
Technical Support (server and storage)  
Technical Support (projectors, PDAs, switches, routers, and so on)  
Customer Care  
00852-3416 0910  
00852-3416 0907  
00852-3416 0908  
00852-3416 0912  
00852-2969 3105  
Large Corporate Accounts  
Global Customer Programs  
Medium Business Division  
Home and Small Business Division  
Website: support.ap.dell.com  
Technical Support (XPS computers)  
India  
0802 506 8033  
or toll-free: 1800 425 2066  
Technical Support (portables, desktops, servers, and storage)  
1600 33 8045  
and 1600 44 8046  
Sales (Large Corporate Accounts )  
Sales (Home and Small Business )  
Website: support.euro.dell.com  
Sales  
1600 33 8044  
1600 33 8046  
Ireland (Cherrywood)  
International Access Code: 00  
Country Code: 353  
City Code: 1  
Ireland Sales  
01 204 4444  
1850 200 778  
1850 200 778  
Dell Outlet  
Online Ordering HelpDesk  
Customer Care  
Home User Customer Care  
Small Business Customer Care  
Corporate Customer Care  
Technical Support  
01 204 4014  
01 204 4014  
1850 200 982  
Technical Support for XPS computers only  
Technical Support for all other Dell computers  
1850 200 722  
1850 543 543  
General  
Fax/Sales Fax  
Switchboard  
01 204 0103  
01 204 4444  
U.K. Customer Care (dial within U.K. only)  
Corporate Customer Care (dial within U.K. only)  
U.K. Sales (dial within U.K. only)  
0870 906 0010  
0870 907 4499  
0870 907 4000  
Italy (Milan)  
Website: support.euro.dell.com  
Home and Small Business  
Technical Support  
International Access Code: 00  
Country Code: 39  
02 577 826 90  
02 696 821 14  
02 696 821 13  
02 696 821 12  
Customer Care  
Fax  
City Code: 02  
Switchboard  
Corporate  
Technical Support  
02 577 826 90  
02 577 825 55  
02 575 035 30  
02 577 821  
Customer Care  
Fax  
Switchboard  
Jamaica  
General Support (dial from within Jamaica only)  
Website: support.jp.dell.com  
Technical Support (XPS)  
Technical Support outside of Japan (XPS)  
1-800-440-9205  
Japan (Kawasaki)  
International Access Code: 001  
Country Code: 81  
toll-free: 0120-937-786  
044-520-1235  
XPS Customer Care (if ordered items are missing or have been damaged  
during shipment)  
044-556-4240  
City Code: 44  
Technical Support (Dimension and Inspiron)  
toll-free: 0120-198-226  
81-44-520-1435  
Technical Support outside of Japan (Dimension and Inspiron)  
Technical Support (Dell Precision, OptiPlex, and Latitude)  
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)  
toll-free:0120-198-433  
81-44-556-3894  
Technical Support (Dell Power APP™, Dell PowerEdge™, Dell PowerConnect™,  
and Dell PowerVault™)  
toll-free: 0120-198-498  
Technical Support outside of Japan (Dell Power APP™, Dell PowerEdge™, Dell  
PowerConnect™, and Dell PowerVault™)  
81-44-556-4162  
Technical Support (projectors, PDAs, printers, routers)  
Technical Support outside of Japan (projectors, PDAs, printers, routers)  
Faxbox Service  
toll-free: 0120-981-690  
81-44-556-3468  
044-556-3490  
044-556-3801  
044-556-4240  
044-556-1465  
044-556-3433  
044-556-5963  
24-Hour Automated Order Service  
Customer Care  
Business Sales Division (up to 400 employees)  
Preferred Accounts Division Sales (over 400 employees)  
Public Sales (government agencies, educational institutions, and medical  
institutions)  
Global Segment Japan  
Individual User  
044-556-3469  
044-556-1760  
044-556-4300  
Switchboard  
Korea (Seoul)  
Support  
toll-free: 080-200-3800  
International Access Code: 001  
Country Code: 82  
City Code: 2  
Technical Support (XPS)  
toll-free: 080-999-0283  
Support (Dimension, PDA, Electronics and Accessories)  
toll-free: 080-200-3801  
toll-free: 080-200-3600  
2194-6202  
Sales  
Fax  
Switchboard  
2194-6000  
Latin America  
Customer Technical Support (Austin, Texas, U.S.A.)  
Customer Service (Austin, Texas, U.S.A.)  
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)  
Sales (Austin, Texas, U.S.A.)  
512 728-4093  
512 728-3619  
512 728-3883  
512 728-4397  
SalesFax (Austin, Texas, U.S.A.)  
512 728-4600  
or 512 728-3772  
Luxembourg  
Website: support.euro.dell.com  
Support  
342 08 08 075  
+32 (0)2 713 15 96  
26 25 77 81  
International Access Code: 00  
Country Code: 352  
Home/Small Business Sales  
Corporate Sales  
Customer Care  
+32 (0)2 481 91 19  
26 25 77 82  
Fax  
Macao  
Technical Support  
toll-free: 0800 105  
34 160 910  
Customer Service (Xiamen, China)  
Transaction Sales (Xiamen, China)  
Website: support.ap.dell.com  
Country Code: 853  
29 693 115  
Malaysia (Penang)  
Technical Support (XPS)  
toll-free: 1 800 88 5784  
toll-free: 1 800 88 0193  
toll-free: 1 800 88 1306  
toll-free: 1800 88 1386  
International Access Code: 00  
Country Code: 60  
Technical Support (Dell Precision, OptiPlex, and Latitude)  
Technical Support (Dimension, Inspiron, and Electronics and Accessories)  
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)  
Customer Care  
City Code: 4  
toll-free: 1800 88 1306(option6)  
toll-free: 1 800 888 202  
toll-free: 1 800 888 213  
Transaction Sales  
Corporate Sales  
Mexico  
Customer Technical Support  
001-877-384-8979  
or 001-877-269-3383  
International Access Code: 00  
Country Code: 52  
Sales  
50-81-8800  
or 01-800-888-3355  
Customer Service  
Main  
001-877-384-8979  
or 001-877-269-3383  
50-81-8800  
or 01-800-888-3355  
Montserrat  
General Support  
toll-free: 1-866-278-6822  
Netherlands Antilles  
General Support  
001-800-882-1519  
Netherlands (Amsterdam)  
International Access Code: 00  
Country Code: 31  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell computers  
Technical Support Fax  
020 674 45 94  
020 674 45 00  
020 674 47 66  
020 674 42 00  
020 674 4325  
020 674 55 00  
020 674 50 00  
020 674 47 75  
020 674 47 50  
020 674 50 00  
020 674 47 50  
Home/Small Business Customer Care  
Relational Customer Care  
Home/Small Business Sales  
Relational Sales  
City Code: 20  
Home/Small Business Sales Fax  
Relational Sales Fax  
Switchboard  
Switchboard Fax  
New Zealand  
Website: support.ap.dell.com  
E-mail: support.ap.dell.com/contactus  
Technical Support for XPS  
General Support  
International Access Code: 00  
toll-free: 0800 335 540  
Country Code: 64  
0800 441 567  
Nicaragua  
General Support  
001-800-220-1377  
Norway (Lysaker)  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell products  
Relational Customer Care  
Home/Small Business Customer Care  
Switchboard  
815 35 043  
671 16882  
671 17575  
23162298  
671 16800  
671 16865  
International Access Code: 00  
Country Code: 47  
Fax Switchboard  
Panama  
Peru  
General Support  
001-800-507-1264  
0800-50-669  
General Support  
Poland (Warsaw)  
Website: support.euro.dell.com  
Customer Service Phone  
Customer Care  
International Access Code: 011  
Country Code: 48  
57 95 700  
57 95 999  
57 95 999  
57 95 806  
57 95 998  
57 95 999  
Sales  
City Code: 22  
Customer Service Fax  
Reception Desk Fax  
Switchboard  
Portugal  
Website: support.euro.dell.com  
Technical Support  
Customer Care  
707200149  
International Access Code: 00  
Country Code: 351  
800 300 413  
Sales  
Fax  
800 300 410 or 800 300 411 or  
800 300 412 or 21 422 07 10  
21 424 01 12  
Puerto Rico  
General Support  
1-877-537-3355  
St. Kitts and Nevis  
General Support  
toll-free: 1-866-540-3355  
toll-free: 1-866-464-4352  
toll-free: 1-866-464-4353  
St. Lucia  
General Support  
St. Vincent and the Grenadines  
General Support  
Singapore (Singapore)  
International Access Code: 005  
Country Code: 65  
NOTE: The phone numbers in this section should be called from within  
Singapore or Malaysia only.  
Website: support.ap.dell.com  
Technical Support (XPS)  
toll-free: 1800 394 7464  
toll-free: 1800 394 7430  
Technical Support (Dimension, Inspiron, and Electronics and Accessories)  
Technical Support (OptiPlex, Latitude, and Dell Precision)  
toll-free: 1800 394 7488  
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)  
toll-free: 1800 394 7478  
Customer Care  
toll-free: 1800 394 7430(option6)  
toll-free: 1 800 394 7412  
toll-free: 1 800 394 7419  
Transaction Sales  
Corporate Sales  
Slovakia (Prague)  
Website: support.euro.dell.com  
International Access Code: 00  
Country Code: 421  
Technical Support  
02 5441 5727  
420 22537 2707  
02 5441 8328  
02 5441 8328  
02 5441 7585  
Customer Care  
Fax  
Tech Fax  
Switchboard (Sales)  
South Africa (Johannesburg)  
International Access Code:  
09/091  
Website: support.euro.dell.com  
Gold Queue  
011 709 7713  
011 709 7710  
011 709 7707  
011 709 7700  
011 706 0495  
011 709 7700  
604 633 4810  
Technical Support  
Customer Care  
Country Code: 27  
City Code: 11  
Sales  
Fax  
Switchboard  
Southeast Asian and Pacific  
Countries  
Technical Support, Customer Service, and Sales (Penang, Malaysia)  
Spain (Madrid)  
Website: support.euro.dell.com  
Home and Small Business  
Technical Support  
International Access Code: 00  
Country Code: 34  
City Code: 91  
902 100 130  
902 118 540  
902 118 541  
902 118 541  
902 118 539  
Customer Care  
Sales  
Switchboard  
Fax  
Corporate  
Technical Support  
902 100 130  
902 115 236  
91 722 92 00  
91 722 95 83  
Customer Care  
Switchboard  
Fax  
Sweden (Upplands Vasby)  
International Access Code: 00  
Country Code: 46  
Website: support.euro.dell.com  
Technical Support for XPS  
Technical Support for all other Dell products  
Relational Customer Care  
Home/Small Business Customer Care  
Employee Purchase Program (EPP) Support  
Technical Support Fax  
0771 340 340  
08 590 05 199  
08 590 05 642  
08 587 70 527  
20 140 14 44  
08 590 05 594  
City Code: 8  
Sales  
08 590 05 185  
Switzerland (Geneva)  
International Access Code: 00  
Country Code: 41  
Website: support.euro.dell.com  
Technical Support for XPS  
0848 33 88 57  
0844 811 411  
0844 822 844  
0848 802 202  
0848 821 721  
Technical Support (Home and Small Business) for all other Dell products  
Technical Support (Corporate)  
City Code: 22  
Customer Care (Home and Small Business)  
Customer Care (Corporate)  
Fax  
022 799 01 90  
022 799 01 01  
Switchboard  
Taiwan  
Website: support.ap.dell.com  
E-mail: support.del.com.cn/email  
Technical Support for XPS  
International Access Code: 002  
Country Code: 886  
toll-free: 00801 86 3085  
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics  
and Accessories)  
toll-free: 00801 86 1011  
Technical Support (servers and storage)  
Customer Care  
toll-free: 00801 60 1256  
toll-free: 00801 60 1250  
(option 5)  
Transaction Care  
toll-free:00801 60 1228  
Corporate Sales  
toll-free: 00801 65 1227  
Thailand  
Website: support.ap.dell.com  
Technical Support (OptiPlex, Latitude, and Dell Precision)  
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)  
Customer Care  
toll-free: 1800 0060 07  
International Access Code: 001  
Country Code: 66  
toll-free: 1800 0600 09  
toll-free: 1800 006 007  
(option7)  
Corporate Sales  
toll-free: 1800 006 009  
Transaction Sales  
toll-free: 1800 006 006  
Trinidad/Tobago  
General Support  
1-888-799-5908  
Turks and Caicos Islands  
General Support  
toll-free: 1-877-441-4735  
U.K. (Bracknell)  
Website: support.euro.dell.com  
International Access Code: 00  
Country Code: 44  
Customer Care website:  
support.euro.dell.com/uk/en/ECare/Form/Home.asp  
Sales  
City Code: 1344  
Home and Small Business Sales  
Corporate/Public Sector Sales  
Customer Care  
0870 907 4000  
01344 860 456  
Home and Small Business Customer Care  
Corporate Customer Care  
0870 906 0010  
01344 373 185  
0870 906 0010  
01344 373 186  
01344 373 193  
01344 373 199  
01344 373 194  
Preferred Accounts (5005000 employees)  
Global Accounts Customer Care  
Central Government Customer Care  
Local Government & Education Customer Care  
Health Customer Care  
Technical Support  
Technical Support for XPS computers only  
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])  
General  
0870 366 4180  
0870 908 0500  
Home and Small Business Fax  
0870 907 4006  
Uruguay  
General Support  
toll-free: 000-413-598-2521  
toll-free: 1-800-433-9014  
1-800-247-9362  
U.S.A. (Austin, Texas)  
International Access Code: 011  
Country Code: 1  
Automated Order-Status Service  
AutoTech (portable and desktop computers)  
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for  
Relationship customers  
toll-free1-877-459-7298  
Americas Consumer XPS Support  
toll-free: 1-800-232-8544  
toll-free: 1-800-624-9896  
toll-free: 1-800-624-9897  
toll-free: 1-800-695-8133  
Consumer (Home and Home Office) Support for all other Dell products  
Customer Service  
Employee Purchase Program (EPP) Customers  
Financial Services website: www.dellfinancialservices.com  
Financial Services (lease/loans)  
toll-free: 1-877-577-3355  
Financial Services (Dell Preferred Accounts [DPA])  
Business  
toll-free: 1-800-283-2210  
Customer Service and Support  
toll-free:1-800-456-3355  
toll-free: 1-800-695-8133  
toll-free: 1-877-459-7298  
Employee Purchase Program (EPP) Customers  
Support for printers, projectors, PDAs, and MP3 players  
Public (government, education, and healthcare)  
Customer Service and Support  
toll-free: 1-800-456-3355  
Employee Purchase Program (EPP) Customers  
Dell Sales  
toll-free: 1-800-695-8133  
toll-free: 1-800-289-3355  
or toll-free: 1-800-879-3355  
Dell Outlet Store (Dell refurbished computers)  
Software and Peripherals Sales  
Spare Parts Sales  
toll-free: 1-888-798-7561  
toll-free: 1-800-671-3355  
toll-free: 1-800-357-3355  
toll-free: 1-800-247-4618  
toll-free: 1-800-727-8320  
Extended Service and Warranty Sales  
Fax  
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired  
toll-free: 1-877-DELLTTY  
(1-877-335-5889)  
U.S. Virgin Islands  
Venezuela  
General Support  
1-877-702-4360  
0800-100-4752  
General Support  
Your Monitor Setup Guide  
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-  
click the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your  
hard drive to which you want to save the files.  
Your Monitor Setup Guide (.pdf ) (11 MB)  
®
®
®
NOTE: PDF files require Adobe Acrobat Reader , which can be downloaded from the Adobe website at www.adobe.com.  
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.  
 
Setting Up Your Monitor  
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide  
®
®
Connecting Your Monitor  
1.  
2.  
Turn off your computer and unplug the power cord.  
Connect the white connector end of the DVI cable attached on the monitor to the connectors on the computer.  
Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected  
the computer and the monitor, you can use the USB downstream on the monitor.  
3.  
4.  
5.  
6.  
Connect any USB devices.  
Connect the power cord.  
Turn on your monitor and computer. If you do not see an image, see Troubleshooting Your Monitor. Troubleshooting.  
NOTE: The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self tes  
pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.  
®
®
Installing the Utility Tool (Microsoft Windows Operation Systems)  
The setup.exe application tool launcher provided in the CD allows you to the install utility tool on the computer. This feature queries the monitor for the  
brightness parameter and displays the adjustment range bar on the screen.  
1.  
2.  
Insert the CD into the CD drive.  
Open the Drivers folder and double-click setup.exe.  
NOTE: Ensure that the USB cable is connected between the monitor and the computer.  
The install Shield wizard will launch the application tool. Click Next to countinue.  
Select Accept the license agreement and click Next.  
3.  
4.  
5.  
Click Install to complete the installation. After the installation is complete, click Finish.  
You are now ready to view adjustment range bar while adjusting the brightness on the monitor.  
     
Using the Front Panel Buttons  
Use the buttons on the front of the monitor to adjust the image settings.  
Touch - or + to activate the on-screen display (OSD).  
Use these buttons to decrease/increase the brightness ranges.  
Down (-) and Up (+)  
Use the power button to turn the monitor on and off.  
The blue light indicates the monitor is on and fully functional. An amber light indicates power save mode.  
Power Button and  
Indicator  
Using the OSD  
NOTE: If you make an adjustment, the monitor automatically saves any adjustments you have made.  
1. Touch - or + to activate the on-screen display (OSD).  
2. Touch - and + button to select the desired parameter.  
Icon  
Brightness bar  
Brightness  
Description  
Brightness adjusts the luminance of the monitor.  
Press the + button to increase luminance and press the - button to decrease luminance (min 0 ~ max 20).  
NOTE: OSD generate from PC application F/W through the upstream port of USB to make sure the USB cable connect well.  
     
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a four-speaker, two-channel speaker that can be attached to your monitor. Located on the Soundbar are a: Rotary volume and on/off  
control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.  
1. Attach mechanism  
2. Power/volume control  
3. Power indicator  
4. Headphone connectors  
Soundbar Attachment to the Monitor  
NOTICE: Do not use the soundbar power connector with any other device.  
1. Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.  
2. Slide the Soundbar to the left until it snaps in to place.  
3. Plug in the power cord from the Soundbar in to the connector on the back of the monitor.  
4. Insert the green stereo plug from the Soundbar in to your computer's audio output connector.  
   
Solving Problems  
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide  
General Problems  
The following table contains general information about common monitor problems you might encounter.  
COMMON SYMPTOMS  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
No Video/ Power LED off  
No picture or monitor is dead  
l
l
Check connection integrity at both ends of the video cable.  
Ensure the monitor and computer are plugged in to a working electrical outlet.  
l
Ensure power button is depressed fully.  
No Video/ Power LED on  
No picture or no brightness  
l
l
l
l
Increase brightness controls.  
Perform monitor self-test feature check.  
Check for bent or broken pins.  
Re-boot your computer and monitor.  
Poor Focus  
Picture is fuzzy, blurry, or ghosting  
Wavy picture or fine movement  
LCD screen has spots  
l
l
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Eliminate video extension cables.  
Perform monitor reset.  
Lower video resolution or increase font size.  
Shaky/Jittery Video  
Missing Pixels  
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Perform monitor reset.  
Check environmental factors.  
Relocate and test in other room.  
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Cycle power on-off.  
These are pixels that are permanently off and is a natural defect that occurs in  
LCD technology.  
Brightness Problems  
Picture too dim or too bright  
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Perform monitor reset.  
Adjust brightness controls.  
Horizontal/Vertical Lines  
Sync Problems  
Screen has one or more lines  
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Perform monitor reset.  
Screen is scrambled or appears torn  
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Perform monitor reset.  
Start in the "safe mode".  
LCD Scratched  
Screen has scratches or smudges  
Visible signs of smoke or sparks  
Monitor malfunctions on & off  
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Turn monitor off and clean the screen.  
For cleaning instruction, see Caring for Your Monitor.  
Safety Related Issues  
Intermittent Problems  
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Do not perform any troubleshooting steps.  
Monitor needs to be replaced.  
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Ensure monitor is in proper video mode.  
Ensure video cable connection to computer and to the panel is secure.  
Perform monitor reset.  
Image Retention (from a  
static image)  
Faint Shadow from the static image  
displayed appears on the  
screen  
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Use the Power Management feature to turn off the monitor at all times when not  
in use. Alternatively, use a dynamically changing screensaver left on the  
monitor for a long period of time.  
Product Specific Problems  
SPECIFIC SYMPTOMS  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
Ensure that the recommended graphics card that supports Dual DVI out is  
Unable to view any image / Only  
2560 x 1600 resolution is  
Blank image or low  
resolution display  
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installed.  
     
available.  
Unable to view Brightness OSD  
while adjusting brightness of the  
monitor  
Monitor brightness changes  
however no OSD appears  
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If you are using a Microsoft® Windows® operation system, install application tool  
provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation  
System) for more information.  
Cannot adjust the monitor with  
the buttons on the front panel  
No change in monitor  
brightness settings  
Turn the monitor off and unplug the power cord. Then plug the power cord back  
and turn the power on.  
USB Problems  
SPECIFIC SYMPTOMS  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
USB port is not working  
USB peripherals are not working  
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Check that your monitor is powered ON.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals to downstream  
connector.  
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Turn off and then turn on the monitor again.  
High Speed USB 2.0 interface is  
slow.  
High Speed USB 2.0 peripherals working slowly or not  
at all.  
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Check that your computer is USB 2.0 compatible.  
Verify USB 2.0 source on your computer.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals to downstream  
connector.  
Troubleshooting Your Soundbar  
COMMON  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
SYMPTOMS  
No Sound  
No power to Soundbar - the  
power indicator is off.  
(built-in DC power supply. i.e.  
3007WFP-HC )  
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the  
power indicator (green LED) on the front of the Soundbar is illuminated.  
Confirm that the power cable from the Soundbar is plugged into the monitor.  
Confirm that the monitor has power.  
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No Sound  
Soundbar has power - power  
indicator is on.  
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Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum.  
Play some audio content on the computer (i.e. audio CD, or MP3).  
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.  
Clean and reseat the audio line-in plug.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Computer's sound card is used  
as the audio source.  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.  
Set all Windows volume controls to their midpoints.  
Decrease the volume of the audio application.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Distorted Sound  
Other audio source is used.  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.  
Decrease the volume of the audio source.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.  
Clean and reseat the audio line-in plug.  
Unbalanced Sound  
Output  
Sound from only one side of  
Soundbar  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or  
audio source.  
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Set all Windows audio balance controls (L-R) to their midpoints.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e. portable CD player).  
Low Volume  
Volume is too low.  
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Clear any obstructions between the Soundbar and the user.  
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.  
Set all Windows volume controls to their maximum.  
Increase the volume of the audio application.  
Test the Soundbar using another audio source (i.e. portable CD player).  
     
Using Your Adjustable Monitor Stand  
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to neatly  
organize all cables as shown above.  
Using the Tilt, Swivel, and Height Adjustment  
You can adjust your monitor to best fit your viewing needs using the Tilt, Swivel, and Height Adjustment options.  
You can adjust the stand vertically, up to 3.54 inches (90mm) using the stand lock/release button. Press the stand lock/release button on the back of the  
monitor and then lift or lower the stand to the desired position.  
NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.  
     

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