Dell™ 2009W Flat Panel Monitor User's Guide
About Your Monitor
Solving Problems
Setting Up the Monitor
Appendix
Operating the Monitor
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo are trademarks of Dell Inc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a
trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As
an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 2009W
January 2008 Rev. A00
3
4
5
Brightness & Contrast/Down (-) button
Auto-adjust/Up (+) button
Power button (with power light indicator)
Back View
Back view
Back View with monitor stand
Description/Use
Label
VESA mounting holes (100mm)
(Behind attached base plate)
1
Use to mount the monitor.
2
3
4
5
6
7
Barcode serial number label
Security lock slot
Refer to this label if you need to contact Dell for technical support.
Use a security lock with the slot to help secure your monitor.
Attach the optional Dell Soundbar.
Dell Soundbar mounting brackets
Regulatory rating label
Stand removal button
Lists the regulatory approvals.
Press to release the stand.
Cable management slot
Help organize cables by placing them through the slot.
Push the monitor down, press the button to unlock the monitor, and then lift the monitor
to the desired height.
8
Lock down/release button
Side View
USB
connectors
(downstream)
Left view
Right view
Bottom View
Bottom view
Bottom view with monitor stand
Label Description
1
2
3
4
5
6
AC power cord connector
DC power connector for Dell Soundbar
DVI connector
VGA connector
USB upstream port
USB downstream ports
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors for your monitor.
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows th
of this automatic power saving feature:
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consum
Normal operation (with Dell Soundbar and USB active)
Active
Active
Active
Green
70 W (maximum
Normal operation
Active-off mode
Switch off
Active
Inactive
-
Active
Inactive
-
Active
Blanked
-
Green
Amber
Off
42 W (typical)
Less than 2 W
Less than 1 W
The OSD will only function in the normal operation mode. When the menu or plus buttons are pressed in Active-off mode, one of the following messages will be di
Analog Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
OR
Digital Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant as well as TCO '99/TCO '03 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
VGA Connector
Pin
15-pin Side of the Connected Signal Cable
Number
1
Video-Red
2
Video-Green
3
Video-Blue
GND
4
5
Self-test
GND-R
6
7
GND-G
8
GND-B
9
Computer 5V/3.3V
GND-sync
GND
10
11
12
13
14
15
DDC data
H-sync
V-sync
DDC clock
DVI Connector
Pin
24-pin Side of the Connected Signal Cable
Number
1
2
3
TMDS RX2-
TMDS RX2+
TMDS Ground
4
5
Floating
Floating
6
7
8
DDC Clock
DDC Data
Floating
9
TMDS RX1-
TMDS RX1+
TMDS Ground
Floating
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Floating
+5V/+3.3V power
Self test
Hot Plug Detect
TMDS RX0-
TMDS RX0+
TMDS Ground
Floating
Floating
TMDS Ground
TMDS Clock+
TMDS Clock-
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the left side of your monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface
Transfer speed
Data Rate
Power Consumption
High speed
Full speed
Low speed
480 Mbps
12 Mbps
1.5 Mbps
2.5W (Max., each port)
2.5W (Max., each port)
2.5W (Max., each port)
USB Upstream Connector
Pin Number
4-pin Side of
the connector
1
2
3
4
DMU
VCC
DPU
GND
USB Downstream Connector
Pin Number
4-Pin Side of
the Signal
Cable
1
2
3
4
VCC
DMD
DPD
GND
USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached pe
to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identificat
Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select differe
Flat Panel Specifications
Screen type
Active matrix - TFT LCD
Screen dimensions
Preset display area:
Horizontal
20 inches (20-inch viewable image size)
433.44 mm (17.06 inches)
270.90 mm (10.67 inches)
0.258 mm
Vertical
Pixel pitch
Viewing angle
Luminance output
Contrast ratio
Dynamic contrast ratio
Faceplate coating
Backlight
160° (vertical) typ, 170° (horizontal) typ
300 cd/m ²(typ)
1000 to 1 (typ)
2000 to 1 (typ)
Antiglare with hard-coating 3H
CCFL (4) edgelight system
5ms typical
Response Time
Color gamut (Typical)
102%*
* 2009W color gamut (typical) is based on CIE1976 (102%) and CIE1931 (92%) test standards.
Appendix
Dell™ 2009W Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Operating the Monitor
Dell™ 2009W Flat Panel Monitor User's Guide
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Using the Tilt, Swivel, and Vertical Extension
Rotating the monitor
Adjusting the Rotation Display Settings of Your System
Using the Front Panel
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
Front panel Button
Input Source Select
Description
A
Use Input Source Select button to select between two different video signals that may be connected to your monitor.
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VGA input
DVI-D input
If both VGA and DVI cables are connected to one PC, this monitor displays an image automatically as long as a video signal is
present in either VGA or DVI outputs. On a display connected to two PCs, set equal time for both screen savers. The video input
from the movement of the first mouse will activate the display.
As you cycle through the inputs appear the following messages to indicate currently selected input source. It may take 1 or 2
seconds for the image to appear.
or
or
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below
appears.
or
or
B
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.
OSD Menu/Select
C
Use this button for direct access to the "Brightness" and "Contrast" control menu.
Brightness/Contrast
Hot Key
C
and
D
Use these buttons to navigate and adjust the slider-bar (decrease/increase ranges) controls in the OSD.
Down (-) and Up (+)
D
Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-
adjusts to the current input:
Auto Adjust
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune
your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under DISPLAY SETTINGS.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
E
Use the Power button to turn the monitor on and off.
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
Power button
(with power light
indicator)
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The
changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1. Push the MENU button to launch the OSD menu and display the main menu.
Main Menu for Analog (VGA) Input
or
Main Menu for non Analog (non VGA) Input
NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector.
2.
Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.
3. Push the MENU button once to activate the highlighted option.
4.
Push the
and
buttons to select the desired parameter.
5.
Push
to enter the slide bar and then use the
or button, according to the indicators on the menu, to make your changes.
6. Select the "back" option to return to the main menu or "exit" to exit the OSD menu.
Icon
Menu and
Submenus
Description
EXIT
Select to exit the main menu.
BRIGHTNESS Use this menu to activate Brightness/Contrast adjustment.
& CONTRAST
Back
Push
to go back to the main menu.
Brightness
Brightness adjusts the luminance of the backlight.
Push the button to increase brightness and push the
button to decrease brightness (min 0 ~ max 100).
Contrast
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
Exit Menu
Push
to exit the OSD main menu.
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.
AUTO
ADJUST
NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
INPUT
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.
SOURCE
Back
VGA
Push
to go back to the main menu.
Select VGA input when you are using the analog (VGA) connector. Push
to select the VGA input source.
to select the DVI input source.
DVI-D
Select DVI-D input when you are using the Digital (DVI) connector. Push
Scan for
Source
Push
Push
to scan for available input signals.
Exit Menu
to exit the OSD main menu.
Use the Preset Modes to adjust the color setting mode and color temperature.
PRESET
SETTING
Preset
setting
submenu
Back
Push
to go back to the main menu.
Input Color
Format
To achieve the different color domain for PC RGB and HD YPbPr (HD YPbPr is suitable for HD video playback over DVI. PC RGB is
suitable for normal PC graphics display over DVI).
Gamma
To achieve the different color mode for PC and Mac.
Color Setting You can choose between a Graphics and a Video mode. If your computer is connected to your monitor, choose Graphics. If a DVD,
mode STB, or VCR is connected to your monitor, choose Video.
Color Presets To achieve the different color domain for PC RGB and HD YPbPr (HD YPbPr is suitable for HD video playback over DVI. PC RGB is
(VGA/DVI-D suitable for normal PC graphics display over DVI).
Input)
Desktop
Mode
Mode suitable for desktop applications.
Multimedia
Mode
Mode for multimedia applications (example, video playback).
Mode suitable for game applications.
Game Mode
sRGB Mode
Warm Mode
Cool Mode
Mode to emulate 72% NTSC color.
Warm mode is selected to obtain a redder tint. This color setting is typically used for color-intensive applications (photograph image
editing, multimedia, movies, etc.).
Cool Mode is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets,
programming, text editors, etc.).
Custom
(R,G,B) Mode
Use the
100.
or
button to increase or decrease each of the three colors (R, G, B) independently, in single-digit increments, from 0 to
Presets Mode
(Video)
You can choose different color presets for different viewing modes.
Mode suitable for movie playback.
Movie Mode
Game Mode
Mode suitable for game applications.
Sports Mode Mode suitable for sports scenes.
Nature Mode Mode suitable for nature scenes.
Hue
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from 0 to 100.
Changes the color of the image to green
Changes the color of the image to purple
NOTE: Hue adjustment is only available for video input.
Saturation
This feature can make the color of the video image shift to green or purple. This is also used to adjust for desired flesh tone color.
Use - or + to adjust the hue from '0' to '100'.
makes the video image look more monochrome
makes the video image look more colorful
NOTE: Saturation adjustment is only available for video input.
Exit Menu
Push
to exit the OSD main menu.
DISPLAY
SETTINGS
Display
Setting
submenu
Display Setting submenu for VGA input
Display Setting submenu for DVI-D input
Setting Up the Monitor
Dell™ 2009W Flat Panel Monitor User's Guide
Attaching the Stand
NOTE: The stand is detached and extended when the monitor is shipped from the factory.
Place the stand on a flat surface and follow these steps to attach the monitor stand:
1. Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.
2. Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand.
Connecting Your Monitor
To connect your monitor to the computer perform the following steps/instructions:
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Turn off your computer and disconnect the power cable.
Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with
appropriate video systems.
Connecting the White DVI Cable
Connecting the Blue VGA Cable
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
After you have completed connecting the DVI/VGA cable, follow the procedure below to connect the USB cable to the computer and complete your monitor
setup:
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Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.
Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See rear or bottom view for details.)
Plug the power cables for your computer and monitor into a nearby outlet.
Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable holder on the monitor stand to organize the cables.
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Organizing the Cables
After attaching all the necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot
to organize all cables as shown above.
Attaching the Soundbar
NOTICE: Do not use with any device other than the Dell Soundbar.
NOTE: Soundbar Power Connector +12V DC output is for optional Dell Soundbar only.
1. Working from the rear of the monitor, attach the Dell Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Dell Soundbar to the left until it snaps into place.
3. Connect the Dell Soundbar with the DC power connector.
4. Insert the mini stereo plug from the rear of the Dell Soundbar into the computer's audio output jack.
Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
Complete the following steps to remove the stand:
1. Rotate the stand to allow access to the stand release button.
2. Press and hold the Stand release button.
3. Lift the stand up and away from the monitor .
Solving Problems
Dell™ 2009W Flat Panel Monitor User's Guide
Product Specific Problems
Universal Serial Bus Specific Problems
Dell™ Soundbar Troubleshooting
Troubleshooting Your Monitor
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both the Digital (white connector) and the Analog
(blue connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.
or
or
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
What You
Experience
Possible Solutions
No Video/ Power LED off No picture
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Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
Verify that the power outlet is functioning properly by using any other electrical equipment.
Ensure that the power button is depressed fully.
No Video/ Power LED on No picture or no
brightness
l
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Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Poor Focus
Picture is fuzzy,
blurry, or ghosting
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ration (16:10).
Shaky/Jittery Video
Wavy picture or
fine movement
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Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Stuck-on Pixels
Brightness Problems
LCD screen has
bright spots
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Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Picture too dim or
too bright
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not
centered correctly
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Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical Lines Screen has one or
more lines
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Synchronization ProblemsScreen is
scrambled or
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Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
appears torn
Safety Related Issues
Intermittent Problems
Visible signs of
smoke or sparks
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Do not perform any troubleshooting steps.
Contact Dell immediately.
Monitor
malfunctions on &
off
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Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Picture missing
color
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Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
Picture color not
good
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Image retention from a Faint shadow from
static image left on the the static image
monitor for a long period displayed appears
of time on the screen
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Use the Power Management feature to turn off the monitor at all times when it is not in use (for more
Alternatively, use a dynamically changing screensaver.
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