Dell Computer Monitor 170S User Manual

Dell™ E170S/E190S Flat Panel Monitor User's Guide  
Notes, Notices, and Cautions  
NOTE: A NOTE indicates important information that helps you make better use of your computer.  
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.  
Information in this document is subject to change without notice.  
© 2009 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in  
the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has  
determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model E170Sb/E170Sc/E190Sb/E190Sf  
March 2009 Rev. A01  
 
Product Features  
The E170S/E190S flat panel display has an active matrix, thin-film transistor (TFT), and liquid crystal display (LCD). The monitor features include:  
E170S: 17-inch (432.7 mm) viewable area display. 1280 x 1024 resolution, plus full-screen support for lower resolutions.  
E190S: 19-inch (482.2 mm) viewable area display. 1280 x 1024 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side to side.  
Tilt adjustment capability.  
Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation CD which includes an information file (INF), Image Color Matching File (ICM), and product documentation.  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
EPEAT Gold Rating.  
Halogen Reduced.  
Asset Management.  
Identifying Parts and Features  
Front View  
Front View  
Label  
Front panel controls  
Description  
1
2
3
4
OSD menu button  
Down (-) button/Brightness & Contrast  
Up (+) button/Auto-Adjust  
Power On/Off button with LED indicator  
Back View  
   
Back view  
Label  
Description/Use  
1
2
3
Dell Soundbar mounting brackets  
Security lock slot  
Attach the optional Dell Soundbar.  
Attach a lock to secure your monitor.  
Press to release the stand.  
Stand removal button  
VESA mounting holes (100 mm -  
behind attached stand)  
4
Use to mount monitor.  
Refer to this label if you need to contact Dell  
for technical support.  
5
6
7
Barcode serial number label  
Regulatory rating label  
Cable management slot  
List the regulatory approvals.  
Help organize cables by passing  
them through the holder.  
Side View  
Right side  
Left side  
Bottom View  
Bottom view  
Label Description  
1
2
AC power cord connector  
VGA connector  
Monitor Specifications  
Power Management Modes  
If you have VESA's DPMS™ compliance display card or software installed in your computer, the monitor can automatically reduce its power consumption when  
not in use. This is referred to as Power Save Mode. If input from a keyboard, mouse or other input devices is detected by the computer, the monitor will  
automatically "wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:  
E170S  
VESA Modes  
Horizontal  
Sync  
Vertical Sync  
Video  
Power  
Indicator  
Power Consumption  
Normal operation  
Active  
Active  
Active  
Green  
25 W (maximum)  
17 W (typical)  
Less than 1 W  
Active-off mode  
Inactive  
Inactive  
Blanked  
Amber  
   
Switch off  
-
-
-
Off  
Less than 0.5 W  
E190S  
VESA Modes  
Horizontal  
Sync  
Vertical Sync  
Video  
Power  
Indicator  
Power Consumption  
Normal operation  
Active  
Active  
Active  
Green  
25 W (maximum)  
19 W (typical)  
Less than 1 W  
Less than 0.5 W  
Active-off mode  
Switch off  
Inactive  
-
Inactive  
-
Blanked  
-
Amber  
Off  
NOTE: This monitor is ENERGY STAR®-compliant.  
NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the  
monitor.  
Pin Assignments  
VGA Connector  
Pin  
Number  
15-pin Side of the  
Connected Signal Cable  
1
Video-Red  
Video-Green  
Video-Blue  
GND  
2
3
4
5
Self-test  
GND-R  
6
7
GND-G  
8
GND-B  
9
Computer 5V/3.3V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
Flat Panel Specifications  
Model  
E170S  
E190S  
Screen type  
Active matrix - TFT LCD  
Active matrix - TFT LCD  
Panel type  
TN  
TN  
Screen dimensions  
17 inches (17-inch viewable image size)  
19 inches (19-inch viewable image size)  
Preset display area:  
Horizontal  
337.9 mm (13.3 inches)  
270.3 mm (10.6 inches)  
0.264 mm  
376.3 mm (14.8 inches)  
301.1 mm (11.8 inches)  
0.294 mm  
Vertical  
Pixel pitch  
Viewing angle  
160° (vertical) typical, 160° (horizontal) typical  
160° (vertical) typical, 160° (horizontal) typical  
Luminance output  
Contrast ratio  
Faceplate coating  
Backlight  
250 CD/m² (typical)  
800 to 1 (typical)  
Antiglare with hard-coating 3H  
2 CCFLs backlight  
5 ms typical  
250 CD/m² (typical)  
800 to 1 (typical)  
Antiglare with hard-coating 3H  
2 CCFLs backlight  
5 ms typical  
Response Time  
Color Depth  
16.7 mil colors  
16.7 mil colors  
Color Gamut  
85 %*  
85 %*  
* E170S/E190S Color Gamut (Typical) is based on CIE1976 (85%) and CIE1931 (72%).  
Resolution  
Model  
E170S/E190S  
Horizontal scan range  
Vertical scan range  
Maximum preset resolution  
30 kHz to 81 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
1280 x 1024 at 60 Hz  
Preset Display Modes  
E170S/E190S  
Display Mode  
VGA, 720 x 400  
Horizontal  
Frequency (kHz)  
Vertical Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/Vertical)  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
70.1  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
28.3  
-/+  
-/-  
VGA, 640 x 480  
25.2  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
31.5  
-/-  
40.0  
+/+  
+/+  
-/-  
49.5  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
Electrical  
Model  
E170S/E190S  
Video input signals  
Analog RGB, 0.7 Volts +/- 5%, 75 ohm input impedance  
separate horizontal and vertical,  
3.3V Cmos or 5V TTL level, positive or negative sync.  
Synchronization input signals  
AC input voltage/frequency/current  
Inrush iso surge current  
100 to 240 VAC / 50-60 Hz / 1.6 A (RMS) Max.  
120 V: 40 A (Max.)  
240 V: 60 A (Max.)  
Physical Characteristics  
Model  
E170S  
E190S  
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D-sub: blue connector  
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D-sub: blue connector  
Connector type  
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D-sub: Detachable, Analog, 15 pin,  
shipped attached to the monitor  
l
D-sub: Detachable, Analog, 15 pin,  
shipped attached to the monitor  
Signal cable type  
Dimensions (with stand)  
Height  
380.6 mm (14.98 inches)  
374.5 mm (14.74 inches)  
136.9 mm (5.39 inches)  
411.2 mm (16.19 inches)  
412.7 mm(16.25 inches)  
144.4 mm (5.67 inches)  
Width  
Depth  
Dimensions (without stand)  
Height  
307.0 mm (12.09 inches)  
374.5 mm (14.74 inches)  
59.0 mm (2.32 inches)  
337.7 mm (13.30 inches)  
412.7 mm (16.25 inches)  
59.0 mm (2.32 inches)  
Width  
Depth  
Stand dimensions  
Height  
297.15 mm (11.70 inches)  
275 mm (10.83 inches)  
136.9 mm (5.39 inches)  
312.5 mm (12.30 inches)  
291.6 mm (11.48 inches)  
144.4 mm (5.67 inches)  
Width  
Depth  
Weight  
Weight with packaging  
Weight with stand assembly and cables  
5.21 kg (11.5 lb)  
4.31 kg (9.5 lb)  
6.27 kg ( 13.79 lb)  
5.06 kg ( 11.13 lb)  
Weight without stand assembly  
(for wall mount or VESA mount considerations -  
no cables)  
3.04 kg (6.7 lb)  
0.91 kg (2.01 lb)  
3.94 kg ( 8.67 lb)  
0.97 kg (2.13 lb)  
Weight of stand assembly  
Environmental  
Model  
E170S  
E190S  
Temperature  
Operating  
5° to 35° C (41° to 95°F)  
5° to 35° C (41° to 95°F)  
Storage: -20° to 60° C (-4° to 140° F)  
Shipping: -20° to 60° C (-4° to 140° F)  
Storage: -20° to 60° C (-4° to 140° F)  
Shipping: -20° to 60° C (-4° to 140° F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
10% to 80% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
Non-operating  
3,048 m (12,000 ft) max  
9,144 m (40,000 ft) max  
3,048 m (12,000 ft) max  
9,144 m (40,000 ft) max  
86.2 BTU/hour (maximum)  
58.6 BTU/hour (typical)  
86.2 BTU/hour (maximum)  
65.5 BTU/hour (typical)  
Thermal dissipation  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display  
Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If required,  
 
the user can select different settings, but in most cases monitor installation is automatic.  
LCD Monitor Quality & Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed  
pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel  
remains black, it is known as a "dark dot."  
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered  
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.  
Maintenance Guidelines  
Caring for Your Monitor  
CAUTION: Read and follow the Safety Instructions before cleaning the  
monitor.  
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical  
outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:  
l
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the  
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
l
l
l
l
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice a white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.  
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.  
   
Appendix  
Dell™ E170S/E190S Flat Panel Monitor User's Guide  
CAUTION: Safety Instructions  
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety Information that ships with your monitor.  
FCC Notice (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product  
catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be  
available in your area. To contact Dell for sales, technical support, or customer service issues:  
1. Visit support.dell.com.  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
       
Setting Up Your Monitor  
Dell™ E170S/E190S Flat Panel Monitor  
If you have a Delldesktop or a Dellportable computer with internet access  
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1280x1024 again.  
NOTE: If you are unable to set the resolution to 1280x1024 , please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.  
 
Setting Up Your Monitor  
Dell™ E170S/E190S Flat Panel Monitor  
If you have a non Dell™ desktop, portable computer, or graphics card  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Select Advanced.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1280x1024 again.  
NOTE: If you are unable to set the resolution to 1280x1024 , please contact the manufacturer of your computer or consider purchasing a graphics adapter  
that will support the video resolution of 1280x1024 .  
 
Operating the Monitor  
Dell™ E170S/E190S Flat Panel Monitor User's Guide  
Using the Front Panel  
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,  
an OSD shows the numeric values of the characteristics as they change.  
The following table describes the front panel buttons:  
A
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and to ex  
MENU  
B
Use this button for direct access to the 'Brightness' and 'Contrast' control menu.  
Brightness/Contrast Hot  
Key  
B
C
Use these buttons to adjust (decrease/increase ranges) items in the OSD.  
NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.  
- and + buttons  
C
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-adjus  
input:  
Auto Adjustment in Progress...  
Auto Adjust  
Auto Adjustment  
button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment', you can  
monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.  
NOTE: Auto Adjust will not occur if you press the button while there are no active video input signals, or attached cables.  
D
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.  
The Power button turns the monitor on and off.  
Power Button &  
   
Indicator  
Direct-Access Functions  
Function  
Adjustment Method  
Auto adjustment  
Use this button to activate automatic setup and adjustment. The following dialog will appear on  
screen as the monitor self-adjusts to the current input:  
Auto Adjustment in Progress...  
Auto Adjustment  
button allows the monitor to self-adjust to the incoming video signal. After  
using 'Auto Adjustment', you can further tune your monitor by using the 'Pixel Clock' and 'Phase'  
controls in the OSD.  
NOTE: Auto Adjust will not occur if you press the button while there are no active video input  
signals, or attached cables  
Brightness/Contrast  
With the menu off, press the  
menu.  
button to display the 'Brightness' and 'Contrast' adjustment  
The 'Brightness' function adjusts the luminance of the flat panel.  
Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.  
"+" increase 'brightness'  
" - "decrease 'brightness'  
The 'Contrast' function adjusts the degree of difference between darkness and lightness on the  
display screen.  
"+" increase the 'contrast'  
"-" decrease the 'contrast'  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
1. With the menu off, press the MENU button to open the OSD system and display the main features menu.  
A
D
Function icons  
B
E
Main Menu  
Resolution  
C
Menu icon  
Sub-Menu name  
2. Press the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the  
function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor.  
3. Press the MENU button once to activate the highlighted function. Press -/+ to select the desired parameter, press menu to enter the slidebar  
then use the - and + buttons, according to the indicators on the menu, to make your changes.  
4. Press the MENU button once to return to the main menu to select another function or press the MENU button two or three times to exit from the OSD.  
Icon  
Menu Name  
and Sub-  
menus  
Description  
     
EXIT  
This is used to exit out of the Main Menu.  
Positioning: 'Positioning' moves the viewing area around on the monitor screen.  
Horizontal When making changes to either the Horizontal or Vertical settings, no changes occur to the size of the viewing area; the image gets  
Vertical shifted based on what you select.  
Minimum is '0' (-). Maximum is '100' (+).  
Image  
settings:  
Auto Adjust Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize  
the display settings for use with your particular setup.  
NOTE: In most cases, 'Auto Adjust' produces the best image for your configuration; you can directly access this function via Auto  
Adjustment  
hotkey.  
Pixel Clock The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in  
the main OSD to access these settings.  
Use the - and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100  
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.  
NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the  
display image on the screen.  
Color  
Adjusts the color temperature and saturation.  
Settings:  
Normal Selected to obtain the default (factory) color settings.  
Preset  
(sRGB)  
Blue Preset This color setting gives a bluish tint and is used for text-based applications such as spreadsheets, programming, text editors, and so  
on.  
Red Preset This color setting gives a reddish tint and is used for color-intensive applications such as photograph image editing, multimedia,  
movies, and so on.  
User Preset Use the +/- buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit increments, from '0' to  
'100'.  
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and  
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to  
customize the color settings to your exact choice.  
OSD  
Settings:  
Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this  
location.  
Horizontal - and + buttons move OSD to the left and right.  
Position  
Vertical - and + buttons move OSD down and up.  
Position  
OSD Hold The OSD stays active for as long as it is in use.  
Time: 'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.  
Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.  
NOTE: Default 'OSD hold time' is 20 seconds.  
OSD Lock Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons, except Menu, are  
locked.  
All buttons can be locked or unlocked. Press the 'Menu' button for over 15 seconds to unlock the OSD menu.  
NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'  
preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.  
Language:  
Language sets the OSD to display in one of eight languages (English, Español, Français, Deutsch, Japanese, Brazilian Portuguese,  
Russian, Simplified Chinese).  
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.  
Factory  
Reset:  
Factory Reset returns the settings to the factory preset values for the selected group of functions.  
Exit is used to exit out of Factory Reset menu.  
For All settings, all user adjustable settings are reset at one time except Language settings.  
IR - This feature will help reduce minor cases of image retention.  
Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image  
retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the  
LCD Conditioning feature does not remove burn-in.  
NOTE: Use LCD Conditioning only when you experience a problem with image retention.  
Below warning message appears once user select "Enable LCD Conditioning":  
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.  
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance,  
etc.) via software applications on your PC.  
Select Disable to disable this feature.  
For best user experience and optimum performance of your monitor, keep this feature enabled.  
NOTE:If user select 'disable' for DDC/CI,the warning message will appear on screen.Then user can select Yes or No according to  
need.  
OSD Warning Messages  
A warning message may appear on the screen indicating that the monitor is out of sync.  
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to  
use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.  
NOTE: The floating 'Dell - Self Test Feature Check' dialog appears on the screen if the monitor cannot sense a video signal.  
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.  
See Troubleshooting for more information.  
Setting the Maximum Resolution  
To set the maximum resolution for the monitor.  
1. Right-click on the desktop and select Properties.  
2. Select the Settings tab.  
3. Set the screen resolution to 1280x1024.  
4. Click OK.  
If you do not see 1280x1024 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following  
procedures.  
If you have a Dell desktop or portable computer:  
¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
   
¡
¡
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
Using the Dell Soundbar (Optional)  
The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to adjust the  
overall system level, a blue LED for power indication, and two audio headset jacks.  
1. Attach mechanism  
2. Headphone connectors  
3. Power indicator  
4. Power/Volume control  
Using the Tilt  
Tilt  
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.  
   
NOTE: The stand is detached when the monitor is shipped from the factory.  
Setting Up Your Monitor  
Dell™ E170S/E190S Flat Panel Monitor  
Important instructions to set the display resolution to 1280x1024 (Maximum)  
For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1280x1024 pixels by performing the  
following steps:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1280x1024.  
4. Click OK.  
If you do not see 1280x1024 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the  
computer system you are using, and follow the provided directions:  
 
Dell™ E170S/E190S Flat Panel Monitor  
Information in this document is subject to change without notice.  
© 2009 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in  
the United States and/or other countries. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has  
determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model E170Sb/E170Sc/E190Sb/E190Sf  
March 2009  
Rev. A01  
 
Setting Up the Monitor  
Dell™ E170S/E190S Flat Panel Monitor User's Guide  
Attaching the Stand  
NOTE: Stand is detached when the monitor is shipped from the factory.  
Remove the monitor cover and place the monitor on it.  
1. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.  
2. Lower the stand so that the monitor mounting area snaps onto the stand.  
Connecting Your Monitor  
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.  
To connect your monitor to the computer perform the following steps/instructions:  
1. Turn off your computer and disconnect the power cable.  
2. Connect the blue (analog VGA) display connector cable to the corresponding video connector on the back of your computer.  
Connecting the blue VGA cable  
NOTE: The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary.  
After you have completed connecting the VGA cable, follow the procedure below to complete your monitor setup:  
     
1. Plug the power cables for your computer and monitor into a nearby outlet.  
2. Turn on the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer (see Connecting Your Monitor), use the cable management slot to organize all cables as  
shown above.  
Attaching the Soundbar (Optional)  
1. Working from the rear of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.  
2. Slide the Soundbar to the left until it snaps into place.  
3. Connect the Soundbar with the DC power connector.  
4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.  
NOTICE: Do not use with any device other than the Dell Soundbar  
Removing the Stand  
After placing the monitor panel on a soft cloth or cushion, press and hold the stand removal button, and then remove the stand.  
     
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean  
surface.  
Solving Problems  
Dell™ E170S/E190S Flat Panel Monitor User's Guide  
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly  
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of  
computer.  
3. Turn on the monitor.  
The floating 'Dell™ - Self Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video  
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs  
shown below will continuously scroll through the screen.  
4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.  
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning  
properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or  
with your computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. On the front panel, press and hold the Menu (button 1) and + (button 3) keys on the front panel, simultaneously for 2 seconds. A gray screen  
appears.  
     
4. Carefully inspect the screen for abnormalities.  
5. Press the + (button 3) key on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.  
The test is complete when the white screen appears. To exit, press the + (button 3) again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
OSD Warning Messages  
For OSD-related issues, see OSD Warning Messages.  
Common Problems  
The following table contains general information about common monitor problems that you might encounter and the possible solutions.  
Common Symptoms  
What You Experience  
No picture  
Possible Solutions  
No Video/Power LED off  
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Ensure that the video cable connecting the monitor and the computer is properly con  
secure.  
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Verify that the power outlet is functioning properly using any other electrical equipm  
Ensure that the power button is depressed fully.  
No Video/Power LED on  
No picture or no brightness  
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Increase brightness & contrast controls via OSD.  
Perform monitor Self Test Feature Check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Poor Focus  
Picture is fuzzy, blurry, or ghosting  
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Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Shaky/Jittery Video  
Wavy picture or fine movement  
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Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Missing Pixels  
LCD screen has spots  
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Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
Run the built-in diagnostics.  
Stuck-on Pixels  
Brightness Problems  
LCD screen has bright spots  
Picture too dim or too bright  
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Cycle power on-off.  
Pixel that is permanently off is a natural defect that can occur in LCD technology.  
Run the built-in diagnostics.  
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Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
Geometric Distortion  
Screen not centered correctly  
Screen has one or more lines  
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Reset the monitor to Factory Settings.  
Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
Horizontal/Vertical Lines  
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Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
 
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Perform monitor Self Test Feature Check and determine if these lines are also in self  
Check for bent or broken pins in the video cable connector.  
Synchronization Problems  
Screen is scrambled or appears  
torn  
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Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor Self Test Feature Check to determine if scrambled screen appears in  
mode.  
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Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related Issues  
Intermittent Problems  
Visible signs of smoke or sparks  
Monitor turns on & off  
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Do not perform any troubleshooting steps.  
Contact Dell immediately.  
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Ensure that the video cable connecting the monitor to the computer is connected pro  
secure.  
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Reset the monitor to Factory Settings.  
Perform monitor Self Test Feature Check to determine if the intermittent problem occ  
test mode.  
Missing Color  
Wrong Color  
Picture lacks color  
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Perform monitor Self Test Feature Check.  
Ensure that the video cable connecting the monitor to the computer is connected pro  
secure.  
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Check for bent or broken pins in the video cable connector.  
Picture color is not good  
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Change the color to "User Preset"  
Adjust R/G/B value of "User Preset"  
Image retention from a static  
image left on the monitor for a  
long period of time  
Faint shadow from the static image  
displayed appears on the screen  
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Use the Power Management feature to turn off the monitor at all times when not in  
information, see Power Management Modes).  
Alternatively, use a dynamically changing screensaver.  
Product-Specific Problems  
SPECIFIC SYMPTOMS  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
Screen image is too small  
Image is centered on screen, but  
does not fill entire viewing area  
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Perform monitor reset on "Factory Reset"  
Cannot adjust the monitor with  
the buttons on the front panel  
OSD does not appear on the  
screen  
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Turn the monitor off and unplug the power cord and then plug back and power on  
No Input Signal when user  
controls pressed  
No picture, the LED light is green.  
When press "+", "-" or "Menu"  
key, the message " No input  
signal " will appear.  
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Check the signal source. Ensure that the computer is not in power saving by movin  
or pressing any key on the keyboard.  
Check whether the signal cable is plugged in and seated properly. Re-plug the sign  
necessary.  
Re-boot the computer or video player.  
The monitor will not fill the entire The picture does not fill the  
screen. height or width of the screen.  
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Due to the non-standard formats of DVDs, the monitor may not show the full screen  
Troubleshooting the Dell™ Soundbar (Optional)  
COMMON SYMPTOMS  
No Sound  
WHAT YOU EXPERIENCE  
POSSIBLE SOLUTIONS  
Soundbar has power - power  
indicator is on.  
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Plug the audio line-in cable into the computer's audio out jack.  
Set all Windows volume controls to their maximum.  
Play some audio content on the computer (i.e., audio CD, or MP3).  
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting  
Clean and reseat the audio line-in plug.  
Test the Soundbar using another audio source (i.e., portable CD player).  
Distorted Sound  
Computer's sound card is used  
as the audio source.  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound  
Set all Windows volume controls to their midpoints.  
Decrease the volume of the audio application.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
     
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Test the Soundbar using another audio source (i.e., portable CD player).  
Distorted Sound  
Other audio source is used.  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the audio s  
Decrease the volume of the audio source.  
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume  
Clean and reseat the audio line-in plug.  
Unbalanced Sound Output  
Sound from only one side of  
Soundbar  
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Clear any obstructions between the Soundbar and the user.  
Confirm that the audio line-in plug is completely inserted into the jack of the sound  
source.  
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Set all Windows audio balance controls (L-R) to their midpoints.  
Clean and reseat the audio line-in plug.  
Troubleshoot the computer's sound card.  
Test the Soundbar using another audio source (i.e., portable CD player).  
Low Volume  
Volume is too low  
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Clear any obstructions between the Soundbar and the user.  
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume se  
Set all Windows volume controls to their maximum.  
Increase the volume of the audio application.  
Test the Soundbar using another audio source (i.e., portable CD player).  

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