FP241W
24" Wide-Screen LCD Monitor
User Manual
Welcome
Table of Contents
Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................6
Front view ....................................................................................................................6
Right-side view ............................................................................................................7
How to assemble your monitor hardware ...........................................................................8
Adjusting the monitor height and angle ..................................................................12
Getting the most from your BenQ monitor ......................................................................16
How to install the monitor on a new computer ......................................................18
How to adjust the screen resolution ..................................................................................24
How to adjust the screen refresh rate ................................................................................25
Picture optimization ...........................................................................................................26
How to adjust your monitor ..............................................................................................27
The control panel ......................................................................................................27
On Screen Display (OSD) menu structure .............................................................28
Hot key mode ............................................................................................................29
Main menu mode ......................................................................................................32
Troubleshooting .................................................................................................................42
Supported PC Timings .......................................................................................................44
Specifications ......................................................................................................................45
Table of Contents
3
1. Getting started
Your FP241W will provide the optimal display performance of the video resolution standard of
1920 x 1200. Please ensure that your graphic card supports the resolution of 1920 x 1200.
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product
supplied for your region)
4
Getting started
Signal Cable: D-Sub
Signal Cable: DVI-D (optional)
USB cable
Web Camera Unit (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting started
5
Back view (2): locations of plugs & sockets
1. Power AC input connector
2. DVI-D input connector
3. HDMI input connector
4. D-Sub input connector
5. Component input connector
6. Composite input connector
7. S-Video input connector
8. USB hub socket for connection to
computer USB port
Right-side view
1. Power
5. MENU / EXIT
6. Mode
2. ENTER / PIP
7. Input / Swap
3. t / Brightness
8. i key
4. u/ Contrast
Getting to know your monitor
7
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Unpack the package and place the monitor stand
firmly.
2. Attach the monitor to the stand until it locks.
Align the grooves on back of the monitor against the tabs
on the monitor stand, and then push the monitor forward
until you hear a clicking sound.
3. Fully extend and tilt the monitor to rotate it.
The monitor is now locked at the lowest position, and you
have to press Lock down / release button on the bottom
rear of stand to move the monitor up to the maximum
extended position.
8
How to assemble your monitor hardware
Then tilt the monitor.
To avoid the edge of the LCD display hitting the
monitor base surface while it is being rotated, do tilt
and extend the monitor to the highest position before
you start to rotate the display.
Rotate the monitor 90 degrees counter-clockwise (from
the rear side) as illustrated.
To use the monitor in a vertical (portrait) orientation, see
information.
How to assemble your monitor hardware
9
4. Connect the PC video cable.
Either
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect the
other plug of the D-Sub cable (at the end with the ferrite
filter) to the computer video D-Sub socket.
Or
Tighten all finger screws to prevent the plugs from acci-
dently falling out during use.
5. Connect the USB hub cable.
Connect the USB cable between the USB socket on the
rear of the monitor and a USB port on your computer.
10
How to assemble your monitor hardware
6. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to an electric outlet just yet.
7. Rotate the monitor back.
Rotate the monitor 90 degrees clockwise (from the rear
side) as illustrated, and adjust the monitor to a desired
angle.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
8. Route the cables via the cable holder.
Position the cables together and route them through the
cable holder on the rear side of the monitor stand.
How to assemble your monitor hardware
11
9. Turn on the power.
Connect the other end of power cable to the nearby elec-
tric outlet.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power key located at
the top of the row of keys on the right edge of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor
on page 16 to install the monitor software.
Adjusting the monitor height and angle
To adjust the monitor height
Gently lift the display up and extend the stand to the desired height. The stand can be extended
vertically up to 150mm.
If the monitor is locked in the down position, press the Lock down / release button on the bottom
rear of stand to extend the monitor to a preferred height.
12
How to assemble your monitor hardware
To adjust the monitor angle
For comfortable viewing of images on the screen, you may not only tilt the monitor upward to 20
degrees and downward to -5 degrees, but also swivel the monitor to 45 degrees on either left or
right direction.
Rotating the monitor (optional)
Your LCD monitor also supports portrait viewing orientation, allowing you to fit your specific
desktop application without needing to scroll down.
Before rotating the display with a portrait viewing orientation, please install the Pivot software
from the attached CD first.
To install the Pivot software
1. Execute START_PIVOT.EXE from the folder named Pivot on the attached CD.
2. Follow the on-screen instructions to install the software.
3. After restarting your system, you will see a Pivot Software Control icon,
, displaying in
the system tray. Click on the icon and choose Rotate 90 degrees, , to pivot the display. To
cancel this action, choose Rotate 0 degree,
.
4. Turn the power off and keep following the steps below.
How to assemble your monitor hardware
13
To rotate the display
1. Fully extend the monitor and tilt it.
Gently lift the display up and extend the stand to the maxi-
mum extended position.
If the monitor is locked at the lowest position, you have to
press Lock down / release button on the bottom rear of
stand to extend the stand to the maximum extended posi-
tion.
The stand should be vertically extended to allow the
monitor to rotate from landscape to portrait mode.
Then tilt the monitor.
2. Rotate the monitor 90 degrees clockwise as illustrated.
To avoid the edge of the LCD display hitting the
monitor base surface while it is being rotated, do tilt
and extend the monitor to the highest position before
you start to rotate the display.
14
How to assemble your monitor hardware
3. Adjust the monitor to the desired viewing angle.
How to assemble your monitor hardware
15
4. Getting the most from your BenQ monitor
Monitors and USB hubs
Your BenQ FP241W LCD Monitor is a modern state-of-the-art device. It not only utilizes the
latest LCD display technology currently available – it contains a built-in 3 port USB 2.0 hub. Using
only one USB 2.0 port on your computer (freeing the others up for other uses), the built-in hub
provides close, handy, easy-to-use access for your USB devices. You could use the USB hub to
plug-in your USB keyboard, USB mouse, and USB web camera all at the same time if you wish. Or
if you connect your keyboard and mouse directly to your computer, you could use the USB ports
on the monitor for connection to your digital camera, digital video camera, USB reader, USB
printer, USB memory stick, or any other USB device.
What do I have to do?
All you have to do, is connect the monitor cables as instructed in How to install your monitor
hardware of this User’s Manual, turn the computer and monitor on, then you’re ready to
Plug-and-Play with USB, Windows, and your BenQ LCD Monitor’s USB hub. Windows 2000 and
later comes with integrated USB support. It will automatically detect and identify your USB
devices, and install the necessary drivers for them to work. If your USB device was accompanied
by the manufacturer’s driver or custom software for the device, you need only point Windows in
the direction of that driver, and Windows will install it for you.
How do I gain the most benefit from my new monitor?
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should set the
graphics card to the native resolution of 1920 x 1200 at first, and then you may start to install the
custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
16
Getting the most from your BenQ monitor
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
Getting the most from your BenQ monitor
17
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware
Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ
FP241W” and click Next.
6. Click Finish.
7. Restart the computer.
18
Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible (and recommended
only) for Windows 2000 and Windows XP Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
•
Getting the most from your BenQ monitor
19
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search
removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP241W’ in the location ‘d:\Driver\BenQFP241W.inf’ or sim-
ilar.
If the operating system you are using is Windows XP Professional x64 Edition, select the BenQ driver
from “d:\Driver\For_Windows_XP_Pro_x64_Edition” instead.
The drive letter for your CD drive may differ from the example above depending upon your system – it
may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP241W’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP241W Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
20
Getting the most from your BenQ monitor
How to install on Windows 2000 system
You do not need to follow this instruction if you are installing onto a computer which has a Windows XP
(or later) version system. In that case, see the instructions at How to install on Windows XP system on
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows 2000 version, Control Panel is located under the Settings menu item.
Click Start | Settings | Control Panel | Display.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. In Windows 2000, click the Monitor tab and the Properties button.
The Monitor Properties window will display.
4. In Windows 2000, click the Driver tab and the Update Driver button.
The Upgrade Device Driver Wizard will display.
Getting the most from your BenQ monitor
21
How to complete the Windows Upgrade Device Driver Wizard
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.
The autorun User’s Guide language selection page will display in your web browser.
You can select a language and view the online version of this manual from the next window.
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the
browser as it is not required for the Windows Upgrade Device Driver Wizard.
2. Launch the Windows Upgrade Device Driver Wizard and click Next.
3. Check the option ‘Display a list of known drivers...’ and click Next.
4. Click the Have Disk button.
The Install From Disk window will display.
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.
6. Double-click the folder labelled ‘Driver’.
The contents of the ‘Driver’ folder will display.
If the operating system you are using is Windows XP Professional x64 Edition, double-click the folder
named ‘For_Windows_XP_Pro_x64_Edition’ from the displayed ‘Driver’ folder.
7. Click the Open button.
This will return you to the Install from Disk window, and it will have entered the address to the BenQ
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:’.
The field will contain something like,“D:\Driver”, or “E:\Driver”, or “F:\Driver”.
8. Click the OK button.
This will return you to the Upgrade Device Driver Wizard.
9. Select (single-click) the file named BenQ FP241W, and click the Next button.
10. Click Next.
This will copy the appropriate monitor driver files to your computer.
11. Click Finish.
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now
renamed ‘BenQ FP241W Properties’.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor prop-
12. In Windows 2000, click Close.
This will close the BenQ FP241W Properties window and return you to the Advanced Display Proper-
ties window.
13. In Windows 2000, click OK.
This will close the Advanced Display Properties window, and return you to the Display Properties win-
dow.
Should you wish to do so, this is where you can change the screen resolution (area and color).
14. Click OK.
22
Getting the most from your BenQ monitor
This will close the Display Properties window, and if you made any changes to the screen resolution,
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to
accept the changes. Click OK and Yes respectively.
Getting the most from your BenQ monitor
23
5. How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the screen resolution is always fixed.
The best possible picture for your FP241W is achieved with a resolution of 1920 x 1200. This is
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions
are displayed on a full screen through an interpolation circuit. Image blurring across pixel
boundaries can occur with the interpolated resolution depending upon the image type and its
initial resolution.
To take full advantage of LCD technology you should select the native resolution setting of 1920 x 1200
on your PC screen resolution setting as described below. Be aware that not all PC video cards provide
this resolution value. If your doesn't, check with the video card manufacturer's website for an updated
driver for your particular model PC video card which supports this resolution. Software video drivers are
often updated and available for new hardware video resolutions. If necessary, you may need to replace
and update the PC video card hardware to be able to support the native resolution of the monitor.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1920 x 1200 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and may not
accurately display the screen image as well as it could do at the native resolution setting.
3. Click OK then Yes.
4. Close the Display Properties window.
24
How to adjust the screen resolution
6. How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in the specification
section of this User Manual: Supported PC Timings on page 44
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1920 x 1200.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
How to adjust the screen refresh rate
25
7. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key
function. Press the i key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto
Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor (1920 x 1200) when you use the i key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the i key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t
or u keys to select Pixel Clock and press the ENTER key. Then press the t or u keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER
key. Then press the t or u keys adjust the monitor until the noise disappears.
26
Picture optimization
8. How to adjust your monitor
The control panel
1. “Power”: Turn the power on or off.
2. “ENTER/PIP” key: Enter sub menus and select items. The key is also the hot key for activating
the PIP (Picture-in-Picture) function and selecting a video input source for the PIP window.
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.
5. “MENU/EXIT” key: Activate OSD main menu and return to the previous menu or exit OSD.
6. “Mode” key: Switch between different modes, including Standard, Movie, Dynamics, and
Photo.
7. “Input /Swap” key: Manually switch between different video signals that may be connected to
your monitor for the main window, or swap the input signals between the main window and
the PIP window.
8. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
OSD = On Screen Display.
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no
How to adjust your monitor
27
On Screen Display (OSD) menu structure
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
DISPLAY
Red
Brightness
Contrast
Sharpness
Color
Normal
Bluish
Reddish
User Mode
Reset Color
Green
Blue
PICTURE
Yes
No
PICTURE
ADVANCED
Picture Mode
Standard
Senseye Demo
Movie
Dynamics
Photo
ON
OFF
Input
Size
H. Position
V. Position
Contrast
Sharpness
D-sub/Composite
DVI/S-Video
HDMI
Component
OFF
PIP
English
French
Small
German
Medium
Large
Italian
Spanish
Polish/Japanese
Czech/Traditional
Chinese
Hungarian/Simplified
Chinese
SYSTEM
Input
D-sub
DVI
OSD Settings
Information
Reset All
HDMI
Serbo-croatian
Romanian
Dutch
Component
Composite
S-Video
Russian
Swedish
Language
H. Position
V. Position
Display Time
OSD Lock
Portuguese
5 sec.
10 sec.
20 sec.
30 sec.
Yes
No
ON
OFF
28
How to adjust your monitor
Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.
Brightness hot key
Press the t key to display the Brightness
indicator. Further press the t key to
increase or the u key to decrease the screen
brightness, and press the MENU key to exit.
Contrast hot key
Press the u key to display the Contrast indi-
cator. Further press the t key to increase or
the u key to decrease the screen contrast,
and press the MENU key to exit.
PIP hot key
Press the Enter key to activate the picture in
picture display and select the picture in pic-
ture display source.
Pressing this key continually allows you to
switch between the video input sources or
turn the PIP function off.
When the messages of the desired input
source displays, release the key to set the PIP
input source. The message will last around 3
seconds.
The setting will take effect immediately.
This command can bring up a window from a second image source. Thus you can watch images
from 1 computer graphic/PC video source (D-sub, DVI, HDMI*, or Component) and 1 video
source (Composite or S-video). The PIP function will not allow for 2 computer graphic/PC video
sources or 2 video sources to perform PIP.
*HDMI, short for High Definition Multimedia Interface, is the first industry-supported,
uncompressed, all-digital audio/video interface between audio/video sources and audio and/or
video monitors. Being different from other connectors, an HDMI connector can carry both video
and audio signals via the same cable and transfer uncompressed digital audio and video for the
highest image quality. It supports digital televisions (DTV), set-top boxes, DVD players, and DVD
recorders, etc. The HDMI connector on your FP241W supports video source only.
How to adjust your monitor
29
• If the input source of the main window is from the computer graphic/PC video signals
(D-sub, DVI, HDMI, or Component), you will cycle through the following messages
indicating the video input sources for the PIP window.
PIP off and Exit
• If the input source of the main window is from the video signals (Composite or S-video),
you will cycle through the following messages indicating the computer graphic/PC video
signals for the PIP window.
PIP off and Exit
Mode hot key
Press the key continually to switch between
the 4 modes for the main window, including
Standard, Movie, Dynamics, and Photo. The
setting will take effect immediately.
30
How to adjust your monitor
Input /Swap hot key
Press the Input/Swap key continually to
select an input source for the main window
or swap the input signals between the main
window and the PIP window when the PIP
function is activated.
To specify the input source, release the key
when you see the message of the preferred
input source, which will be lasting for
around 3 seconds.
The setting will take effect immediately.
• When the PIP function is OFF, select between the computer graphic/PC video input
sources and video input sources. To specify the input signal, release the key while the
message displays.
The input signal messages will be displayed in sequence as below:
The Computer Graphic/PC Video
input sources include D-sub, DVI,
HDMI, and Component, while the
Video input sources include
Composite and S-video.
• When the PIP function is ON, select between various input sources of the current video
type (Computer Graphic/PC video or Video) for the main window. The cycle will be
performed in a specific sequence. Keeping pressing the key will swap the current main
window’s signal source with the current PIP window’s signal source. To specify the input
signal, release the key while the message displays.
If the current main window source is from the Computer Graphic/PC video input
signals, the input signal messages will be displayed in sequence as below:
If the current main window source is from the Video input signals, the input signal
messages will be displayed in sequence as below:
The PIP function will not allow for 2 computer graphic/PC video sources or 2 video sources to perform
PIP.
To specify an input video source for the PIP window, press Enter to make a selection. See also PIP hot
How to adjust your monitor
31
Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Press the MENU key to display the following main OSD menu.
3
2
5
4
1
There are 5 main OSD menus:
1. Display
2. Picture
3. Picture Advanced
4. PIP (Picture in Picture)
5. System
Use the t (Up) or u (Down) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item settings.
details.
For more information on each menu, please refer to the following pages:
32
How to adjust your monitor
Display menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
The current picture mode is displayed in the top right corner of the main menu. See Picture Mode on
page 37 to learn more information.
Item
Function
Optimizes and adjusts the Press the ENTER key to
screen settings select this option and make
Operation
Range
Auto
Adjustment
automatically for you. The adjustment.
i key is a ‘hot-key’ for this
function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the i key and the Auto
Adjustment function
will be disabled.
How to adjust your monitor
33
H. Position
V. Position
Pixel Clock
Adjusts the horizontal
position of the screen
image.
0 to 100
0 to 100
0 to 100
Adjusts the vertical
position of the screen
image.
Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
Press the t or u keys to
adjust the value.
See also: Picture
Phase
Adjusts the pixel clock
phase timing to
0 to 63
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
34
How to adjust your monitor
Picture menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PICTURE
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Brightness
Adjusts the balance
between light and dark
shades.
0 to 100
Press the t key to increase
the brightness and press the
u key to decrease the
brightness.
Contrast
Adjusts the degree of
difference between
darkness and lightness.
0 to 100
1 to 5
Press the t key to increase
the contrast and press the
u key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the t key to improve
the crispness of the display
and press the u key to have
softness effect on the
display.
Color - Press ENTER to enter the Color menu.
Normal
Allows video and still
photographs to be viewed
with natural coloring. This
is the factory default color.
Bluish
Applies a cool tint to the
image and is factory
Press the t or u keys to
select this option.
pre-set to the PC industry
standard white color.
Reddish
Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
How to adjust your monitor
35
User Mode
Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of the
image. The default start
setting is 50. Decreasing
one or more of the colors
will reduce their respective
influence on the color tint
of the image. e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.
• Red
(0 to 100)
Press the t or u keys and
the ENTER key to select
Red, Green, or Blue. Then
• Green
(0 to 100)
use the t or u keys to
make the color adjustments. • Blue
(0 to 100)
Press MENU to leave Color menu.
Reset Color
Resets the User Mode
custom color settings to
the factory defaults.
• Yes
Press the t or u keys to
change the settings.
• No
36
How to adjust your monitor
Picture Advanced menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PICTURE
ADVANCED and then press the ENTER
key to enter the menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Picture Mode
• Standard
Selects a picture mode that
best suits the type of
images shown on the
screen.
Press the t or u keys to
change the settings.
• Movie
• Dynamics
• Photo
• Standard - for basic PC
application.
• Movie - for viewing
videos.
• Dynamics - for viewing
landscape-specific videos
and playing games.
• Photo - for viewing still
images
Senseye Demo
• ON
Displays the preview of
screen images under the
selected mode from
Press the t or u keys to
change the settings.
• OFF
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while
the right window presents
the images under the spec-
ified mode.
How to adjust your monitor
37
PIP (Picture-in-Picture) menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select PIP and
then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Input
Selects the video input for
PIP viewing window. Use
this to change the input to
that appropriate to your
video cable connection
type.
• Composite
Press the t or u keys to
change the settings.
• S-video
• OFF
or
This command can bring
up a window from a
second image source.
Thus you can watch
images from 1 computer
graphic/PC video source
(D-sub, DVI, Component,
or HDMI) and 1 video
source (Composite, or
S-video). The PIP
• D-sub
• DVI
See also PIP hot key on
• HDMI
• Component
• OFF
function will not allow for
2 computer graphic/PC
video sources or 2 video
sources to perform PIP.
Size
Adjusts the size of the PIP
window.
• Small
Press the t or u keys to
change the settings.
• Medium
• Large
H. Position
V. Position
Adjusts the horizontal
position of the PIP
window.
0 to 100
Press the t or u keys to
adjust the value.
Adjusts the vertical
position of the PIP
window.
38
How to adjust your monitor
Contrast
Adjusts the degree of
difference between
darkness and lightness of
the images in the PIP
window.
0 to 100
0 to 100
Press the t key to increase
the contrast and press the
u key to decrease the
contrast.
Sharpness
Adjusts the clarity and
visibility of the edges of
the subjects in the images
displayed in the PIP
window.
Press the t key to improve
the crispness of the display
and press the u key to have
softness effect on the
display.
How to adjust your monitor
39
System menu
1. Press the MENU key to display the main
menu.
2. Press the t or u keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the t or u keys to move the
highlight to a menu item and then press the
ENTER key to select that item.
4. Press the t or u keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU key.
Item
Function
Operation
Range
Input
Selects the video input for
the main window. Use this
to change the input to that
appropriate to your video
cable connection type.
• Composite
Press the t or u keys to
change the settings.
• S-video
• D-sub
• DVI
• HDMI
• Component
See also Input /Swap hot
OSD Settings - Press ENTER to enter the OSD Settings menu.
40
How to adjust your monitor
Language
Sets the OSD menu
language.
• English
• French
• German
• Italian
Press the t or u keys to
adjust the value.
• Spanish
• Polish/
Japanese
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• Czech/
Traditional
Chinese
• Hungarian/
Simplified Chi-
nese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
H. Position
V. Position
Display Time
Adjusts the horizontal
position of the OSD menu.
0 to 100
Adjusts the vertical
position of the OSD menu.
0 to 100
Press the t or u keys to
adjust the value.
Adjusts the display time of
the OSD menu.
• 5 sec.
• 10 sec.
• 20 sec.
• 30 sec.
OSD Lock
Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
• ON
Press the t or u keys to
change the settings.
• OFF
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the 'MENU' key
for 15 seconds to enter
the 'OSD Lock' option and
make changes.
Press MENU to leave the OSD Settings menu.
Information
Displays the current
Press the ENTER key to
monitor property settings. select this option.
Resets all mode, color and
Reset All
• Yes
Press the t or u keys to
geometry settings to the
factory default values.
change the settings.
• No
How to adjust your monitor
41
9. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message
box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
mode is 1920 x 1200 @ 60Hz.
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
42
Troubleshooting
If the LED is illuminated in orange, the power management mode is active. Press any key on the
computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
resolution, refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
resolution, refresh rate and make adjustments based on these instructions.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
Troubleshooting
43
10. Supported PC Timings
Incoming display mode (Input timing)
Horizontal Vertical Pixel
Frequency (KHz) Frequency (Hz) Frequency (MHz)
Resolution
Comment
640 x 350
31.47
31.47
31.47
35.00
37.86
37.50
37.88
48.08
46.87
49.72
48.36
56.48
60.02
60.24
67.50
68.68
61.80
71.81
60.00
64.00
75.83
80.00
81.18
75.00
75.00
70.08
70.08
60.00
67.00
72.80
75.00
60.32
72.19
75.00
74.55
60.00
70.10
75.00
74.93
75.00
75.06
66.00
76.14
60.00
60.00
71.53
75.00
76.16
60.00
60.00
25.17
28.32
25.18
30.24
31.50
31.50
40.00
50.00
49.50
57.29
65.00
75.00
78.75
80.00
108.00
100.00
94.50
108.00
108.00
108.00
128.00
135.00
135.09
162.00
162.09
DOS
720 x 400
DOS
640 x 480
DOS
640 x 480
Macintosh
VESA
640 x 480
640 x 480
VESA
800 x 600
VESA
800 x 600
VESA
800 x 600
VESA
832 x 624
Macintosh
VESA
1024 x 768
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1152 x 870
1152 x 900
1152 x 900
1280 x 960
1280 x 1024
1280 x 1024
1280 x 1024
1280 x 1024
1600 x 1200
1920 x 1200
VESA
VESA
Macintosh
VESA
Macintosh
SUN 66
SUN
VESA
VESA
IBMI
VESA
SPARC2
VESA
VESA
• Image disruption may occur as a result of signal frequency differences from graphic cards which
do not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Display” menu.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
44
Supported PC Timings
11. Specifications
Model
FP241W
Display type
24.0”, active, TFT
611.32 mm
Viewable diagonal
Native (maximum) resolution
Colors
1,920 x 1200
16.7 million
2
Contrast / Brightness
Response time*
1000:1 / 500 cd/m
16 ms
6 ms (GTG*)
178, 178 (CR>10)
Viewing angle (left/right, up/down)
Line frequency
30 - 82 kHz Multi- frequency monitor
Image frequency
Image diagnostics
56 - 76 Hz modes within these parameters
Digital, OSD Technology, i key (automatic image
setting)
Controls
7 keys and i key.
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
multiple-language OSD, OSD position, OSD lock,
input selection, PIP input selection, PIP
Functions
adjustments, picture mode, Senseye demo
Power management
VESA DPMS, EPA
< 95 Watt (without USB port)
< 1 Watt
Max. power consumption
Standby power consumption
Input signals
RGB analog 0.7 Vpp/75 Ohm positive, DVI-D,
Composite, Component, S-Video, HDMI
TTL separate signal connection 15-pin mini D-sub
cable
Synchronization
Temperature (operating)
0 °C - 40 °C
Air humidity (operating)
Certifications
10% - 90%
TCO 03, TCO 06, TÜV/Ergonomics, TÜV/GS,
FCC Class B, ISO 13406-2, VCCI, CB Report,
CE, C-Tick, BSMI, Fimko, GOST, CSA, CCC, MIC
Specifications
45
Operating voltage
Automatic switched mode power supply,
100-240 V, 50-60 Hz
-5° ~ +20 °
Tilt (down/up)
Swivel (left/right)
Height adjustment
Pivot
45°/45°
150 mm
0° ~ 90 ° clockwise
567 x 474.2 x 248.4 mm
Dimensions (H x W x D)
Weight
10.6 kg
Accessories
BenQ Web Camera
*Response Time: The time it takes to switch a pixel off and then on and then off again (or from black to
white and back to black). A low response time is desirable for the display of moving images without
ghosting. The Response Time quoted for many LCD monitors is specific to transitions from black to white
and back again, it does not specify the time required to switch between the many gray levels or colors
that make up an image.
*Gray to Gray or GTG Response Time: “Real world” video content contains a combination of grayscale
images. It generally takes longer for a pixel to transition to an intermediate level of intensity (i.e. a gray or
color level) than it does for it to turn completely black or completely white. For example the “Gray to Gray
response time” of an LCD panel may generally be 30 to 40 ms while the “Response Time” is 12 ms.
BenQ's AMA technology greatly reduces the GTG (Gray to Gray) response time so moving parts of the
image are clearer, no matter what the image content is. With Advanced Motion Acceleration (AMA), the
average GTG response time can be as low as 6 ms.
46
Specifications
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