BT Diverse 2010 User Manual

Diverse 2010  
Digital Cordless Telephone  
User guide  
This equipment is not designed for making emergency telephone calls when the power fails.  
Alternative arrangements should be made for access to emergency services.  
At a glance  
Belt clip  
Display  
Displays the status of  
your handset  
Memory speed dial  
Enables quick dialling of  
numbers stored in the  
memory  
Store  
Lets you store numbers  
on the memory and  
access other phone  
functions  
Last number redial  
Lets you redial the last  
five external numbers  
you called  
STO  
LNR  
MEM  
End call  
Used to end a call  
Phone  
For making and  
answering calls  
INT  
A2BC  
J5KL  
T8UV  
D3EF  
M6NO  
WXYZ  
9
Intercom  
Enables internal  
communication and call  
1
GHI  
4
PQRS  
transfer between  
Keypad  
handsets  
7
Recall  
Power  
0
#
For use with  
switchboards and BT  
Lets you switch the  
handset on/ off and  
select the operating  
mode  
PWR  
RCL  
Select Services  
1
Base station top view  
Diverse 2010  
Pager  
For paging all handsets  
working from the base  
In-use light  
Indicates an outside call  
is being made  
Charging light  
On when handset battery is  
charging (may occasionally be  
off during standard charging  
time, as charge level is adjusted)  
2
Base station underside view  
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Power cord  
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Telephone  
line cord  
In this guide  
At a glance  
1
4
Introduction  
Setting up  
5
Using your Diverse 2010  
Additional features  
10  
15  
24  
Using your Diverse 2010  
with a switchboard  
Registering a new Diverse handset  
with the base station  
26  
Operating with additional base stations  
28  
31  
Maintenance  
Help  
32  
34  
36  
Technical information  
Index  
Hints and tips boxes  
In this user guide, we’ve included helpful  
tips and important notes. They are shown  
in a grey box.  
3
Introducing the  
Diverse 2010  
Please read the instructions carefully  
before use and retain this user guide for  
future reference.  
STO  
MEM  
INT  
A2BC  
LNR  
STO  
MEM  
INT  
A2BC  
LNR  
1
GHI  
4
PQRS  
7
D3EF  
NO  
M6  
WXYZ  
9
1
GHI  
4
PQRS  
7
D3EF  
NO  
M6  
WXYZ  
9
K
K
J5L  
J5L  
TU8V  
TU8V  
0
#
0
#
RCL  
PWR  
RCL  
PWR  
Building up a phone system  
You can use up to six handsets on each  
Diverse base station, up to four base  
stations can be used with each Diverse  
handset to build up a comprehensive  
and easy to use cordless telephone  
system. Also available are additional  
chargers, to allow you to maintain the  
charge of your handset other than at the  
base station, and an Executive handset  
with advanced operational features.  
Although this user guide applies to both  
single and multiple handset systems,  
some functions described in this guide  
apply only to Diverse 2010 phones with  
more than one handset connected.  
Diverse 2010  
STO  
MEM  
INT  
A2BC  
LNR  
STO  
MEM  
INT  
A2BC  
LNR  
1
GHI  
4
PQRS  
7
D3EF  
1
GHI  
4
PQRS  
7
D3EF  
K
NO  
K
NO  
J5L  
M6  
J5L  
M6  
TU8V  
TU8V  
WXYZ  
9
WXYZ  
9
0
#
0
#
RCL  
PWR  
RCL  
PWR  
STO  
MEM  
INT  
A2BC  
LNR  
STO  
MEM  
INT  
A2BC  
LNR  
1
GHI  
4
PQRS  
7
D3EF  
1
GHI  
4
PQRS  
7
D3EF  
K
NO  
K
NO  
J5L  
M6  
J5L  
M6  
TU8V  
TU8V  
WXYZ  
9
WXYZ  
9
0
#
0
#
RCL  
PWR  
RCL  
PWR  
As this product is rechargeable, it is normal  
that a certain amount of heat will be  
produced in its day-to-day operation. Whilst  
this is entirely safe we would advise against  
placing this product on antique, veneered or  
wooden surfaces as damage may occur.  
4
Setting up  
Follow these steps to get your Diverse 2010  
ready for use.  
9
The handset may not be operated in rooms  
with explosive hazards.  
Warning  
1 For the handset use only approved nickel-  
10 Make sure you connect the power and  
telephone lines to the correct sockets in the  
base station.  
11 Do not dispose of used batteries in the  
normal household rubbish.  
12 Only the plug-in power supply unit supplied  
(details on the underside of the base station)  
may be used.  
cadmium (NiCad) rechargeable batteries.  
Never use other batteries or conventional  
alkaline batteries. They could lead to a short  
circuit or destroy the battery casing.  
Recommended batteries should have a power  
rating of 600m Ah 1.2V. Batteries are  
available from the Diverse Helpline  
0345 908070. For the back-up box use  
only alkaline non rechargeable leak proof  
batteries.  
2
Do not try to use any power supply except the  
one provided, otherwise you may permanently  
damage your Diverse 2010. It will also result  
in non-compliance with EN41003:1993, and  
will invalidate the approval given to this  
apparatus.  
There is a slight chance that your phone  
could be damaged by an electrical storm. We  
recommend that you unplug your Diverse  
from the mains power and telephone line  
socket during storms.  
If you wear a hearing aid, please note that the  
Diverse 2010 works by sending radio signals  
between the base station and handset. These  
signals can interfere with hearing aids,  
causing a humming noise.  
Diverse 2010 can interfere with other  
electrical equipment such as answering  
machines, TV and radio sets, clock  
radio/ alarms and computers if placed too  
close. You are recommended to place your  
Diverse 2010 at least one metre away from  
such appliances to avoid any risk of  
interference.  
General cleaning  
Simply clean the handset and base  
station with a damp (not wet) cloth or  
antistatic wipe. Never use a dry cloth  
as this may cause a static shock.  
Never spray cleaning fluid directly  
onto the telephone.  
3
4
5
Approved rechargeable batteries  
Nickel-cadmium  
Saft RC6  
Panasonic P-60 AA/ 1P  
Philips R6 NC-P  
UCAR RC 6  
6
Working range is dependant on local  
environment ie buildings, trees etc. It is  
possible that the Diverses 2010 range may  
be affected by being near bodies of water  
such as ponds, lakes, the sea.  
Do not submerge any part of the phone, base  
station or batteries in water or use in a damp  
environment, such as a bathroom.  
Do not expose to fire.  
DAIMON ACCU 1000  
Varta Accu Plus Ni-Cad 1.2V No. 5006  
Sanyo N-3U  
7
8
Energizer Eveready RC 6  
GP60 AA KC  
5
3. Connect the telephone line  
cord to the Diverse 2010  
base station.  
Ensure that this is fitted correctly into  
the right socket.  
Plan where you will put your Diverse 2010.  
It should be within two metres of a power  
socket and the phone socket.  
1. Connect the power cable.  
Plug the power cable into the power  
socket on the underside of your Diverse  
2010. Take care that the telephone line  
cord and power cable plugs are connected  
to the correct sockets. Incorrect  
placement could damage the station.  
. . . .  
. . . .  
. . . .  
. . . .  
.
2. Plug the 3 pin adaptor  
into a mains power socket  
and switch on.  
Use only the power adaptor  
C39 280 -Z4 -C67 with your Diverse 2010.  
6
2
4 Plug your Diverse 2010  
into the phone socket  
1
Important  
When replacing batteries always use good  
quality nickel cadmium (NiCad)  
rechargeable AA types with at least  
600mAh capacity in order to achieve the  
specified operating time. Never use other  
batteries or conventional alkaline  
If you do not have a modern phone  
socket, call Freefone 0800 800 150  
and ask for a BT engineer to come and  
fit the correct socket. This is a  
chargeable service.  
batteries. They could result in a short  
circuit or destroy the batter y casing.  
Recommended rechargeable batteries are  
available from the Diverse Helpline 0345  
908070 and the BT Shop.  
WARNING  
It is recommended that the line cord is  
not connected until the handset is fully  
charged. This will prevent the risk of the  
phone being answered prior to the  
batteries being fully charged and  
therefore not achieving their optimum  
capacity.  
6 Fit the handset Belt clip  
Fit the belt clip onto the back of the  
handset.  
5 Install the rechargeable  
batteries in the handset  
Tab  
Slot  
The handset uses the two AA size nickel  
cadmium (NiCad) batteries, which are  
supplied. To install them, insert the  
batteries as indicated on the label inside  
the battery compartment and slide the  
battery compartment cover shut.  
The battery compartment cover may be  
found in the packaging with the  
batteries.  
7
7. Charge the handset  
batteries for at least16 hours.  
Under ideal conditions, the handset  
batteries should give about 7 hours  
talktime or 60 hours standby on a single  
charge (both standby and talk time is  
reduced for the Diverse 2000 Executive  
Handset to approximately 50 hours standby  
and 6 hours talktime). However, new  
NiCad batteries do not reach their full  
capacity until they have been in normal use  
for several days.  
Battery display when inserting or  
replacing a battery  
When you replace the handset batteries with  
ones that have been fully charged, the battery  
indicator will not show full until the next  
charge cycle has been completed. Charge the  
handset until the batteries register full again.  
From then on the display will be correct.  
Please note that the lifespan of NiCad  
rechargeable batteries depends on how  
heavily they are used. However, over time,  
their capacity to recharge will begin to  
diminish and they will eventually need  
replacing.  
Place the handset on the base. The  
handset can be charged face up or  
down. Make sure that the contacts on  
the bottom end of the handset are  
touching both charging contacts.  
When the handset batteries are  
charging, the green CHARGING light  
comes on – it goes off when the battery  
is fully charged. It will come on again  
occasionally to indicate that the battery  
is being topped up.  
Battery low warning  
An LCD on the handset display shows the  
current charging level. When the batteries  
are almost flat a beep sounds and the display  
shows the empty battery symbol. Displays  
showing that charging is in progress are  
listed below:  
When the handset battery has been  
charged for 16 hours, the Diverse 2010  
is ready to use.  
Batteries fully charged  
Batteries at 66%  
Batteries at 33%  
Batteries empty  
Battery performance  
After charging your Diverse 2010 for the  
first time, subsequent charging time for the  
handset batteries is approximately 4-5 hours.  
Batteries and case may become warm  
during charging. This is normal and not  
dangerous.  
Getting the most out of your  
batteries  
Avoid replacing the handset on the base  
station between calls. It is best to keep the  
handset off the base for a few hours at a  
time.  
8
If the  
symbol flashes  
continuously, it means the handset is either  
out of range or is not registered with the  
base station. To register, follow the steps on  
page 26. All additional handsets you  
purchase will need to be individually  
registered with the base station before they  
will work with the Diverse 2010.  
The symbol may also flash after a power  
failure. Provided the handset has been  
registered with the base, the symbol will  
stop f lashing after a while indicating the  
handset has automatically re-registered to  
the base station. If it continues to flash, re-  
register the handset to the base station.  
Please note: If you go out of range of a  
base station for a long time while your  
handset is switched ON, it may take more  
than 20 minutes to ‘find’ the base station  
again when you come back within range.  
However, by simply switching the handset  
OFF for a moment, then ON again, it will  
find the base station within a few seconds.  
9
Using your Diverse 2010  
PROTECTED  
On/Off and Protected  
The setting stops you accidentally  
operating the handsets keypad when  
carrying it around. You can still receive  
modes  
The handset can be set to one of three  
different modes. Your handsets display  
incoming calls but you cannot make  
will indicate which mode it is currently  
in, as shown below.  
outgoing calls.  
OFF  
Phone calls cannot be made and the  
handset does not respond to incoming  
calls. Nothing is shown on the display.  
To switch to PROTECTED when the  
handset is ON  
PWR  
Press and release the PWR button.  
To switch on, press and hold down the  
PWR button until the display is activated.  
If the handset is beyond radio distance of  
the base station, the  
You cannot make or receive calls until the  
handset is brought back within range.  
symbol f lashes.  
ON  
You can make and receive calls.  
The  
symbol also flashes for a while after  
power-up until the handset automatically  
registers to the base.  
To switch off, press and hold down the  
PWR button until the display goes blank.  
Press and release the PWR button  
again to switch off protected mode.  
10  
Or  
Making and  
If the handset is on the base station or  
charging station, simply lift it up and  
speak. You do not need to press the  
PHONE button.  
receiving calls  
To make an external call  
At the end of the call, either press  
the END CALL button or replace the  
handset on the base station.  
Ensure the handset is switched ON.  
Press the PHONE button. You will hear  
the dial tone. The In Use’ light on the  
base station comes on.  
To redial the last external number  
LNR  
Press the PHONE button.  
Press the LNR button. The last  
external number you called will be  
redialled automatically.  
Dial the number. The phone calls the  
number and the display shows the  
number you have dialled.  
Press the END CALL button at the end  
of your call, or replace the handset on  
the box.  
Alternatively, you can enter the phone  
number you want first, check that it is  
correct, and then press the PHONE  
button to dial.  
To redial any of the last 5 external  
numbers  
If another handset is already being used to  
make an external call, your handset will  
display ‘—-’ flashing and you will hear the  
internal ‘busy’ signal.  
LNR  
Press and release the LNR button until  
the number you want is displayed.  
Press the PHONE button to dial.  
To end the call, press the END CALL  
button or replace the handset on the base.  
To end a call  
Press the END CALL button.  
Or  
Call timer  
Your Diverse 2010 automatically times  
the duration of all external calls. The  
handset display shows the call duration  
both during your call and for a few  
seconds after it is completed.  
Place the handset back on the base  
station.  
To receive an external call  
When the phone rings the display  
flashes EXT.  
Press the PHONE button on the  
handset and speak.  
11  
To receive an internal call  
Making and  
transferring calls  
between handsets  
When the handset rings, the display  
flashes INT plus the number of the  
handset calling you, – 2 in this  
example.  
If you have multiple handsets registered  
with the base, the Diverse 2010 enables  
two handsets to talk to each other on  
an internal intercom’ call, while a third  
handset can be on an external call.  
Either press the PHONE button, or  
simply lift the handset off the base  
station to receive the call.  
To make an internal call to all  
handsets  
To page a handset from the base station  
To locate handsets that are away from  
the base station.  
You can call all handsets registered to a  
base station simultaneously.  
INT  
Press the INT button. Display shows  
your handset number.  
Press the button. All handsets will  
ring. The first handset to answer will  
take the call.  
Press the GREY button on the base.  
All handsets registered with the base  
will ring for 30 seconds.  
To stop paging press the GREY button  
again.  
To end the call, press the PHONE  
button or replace handset on the base.  
Or  
Press the PHONE button on the  
handset.  
If all available handsets are engaged on an  
internal call and an external call arrives, a  
‘call waiting’ signal is given. To take the  
call, either replace the handset on the base,  
or press END CALL.You can accept the  
new call when you hear the phone ring.  
If you have additional handsets, you can  
make internal intercom calls between  
the handsets.  
To make an internal intercom call to  
another handset  
INT  
Press the INT button. Display shows  
your handset number.  
Enter the number of the handset you  
want to call. The handset will ring.  
To end the call, press the END CALL  
button, or replace the handset on the  
base.  
12  
To put an outside caller on hold and  
speak to another internal handset  
Quick call transfer  
After dialling the other handset, you can  
immediately press the END CALL button,  
or replace the handset on the base and the  
call will be transferred straight through.  
If the other handset is already engaged, or  
does not answer the call within 30 seconds,  
the call will be returned to your handset.  
M6NO  
RCL  
INT  
1
Press the INT button. You hear the  
internal dial tone and your outside  
caller is put on hold. Your caller will  
hear music on-hold.  
Press the handset number you want,  
1-6. When the handset answers, you  
can talk without your outside caller  
hearing.  
Press the RCL button to end the  
internal call and speak to your outside  
caller.  
Please note: If you go out of range of a  
base station for a long time while your  
handset is switched ON, it may take more  
than 20 minutes to ‘find’ the base station  
again when you come back within range.  
However, by simply switching the handset  
OFF for a moment, then ON again, it will  
find the base station within a few seconds.  
To transfer an external call between  
handsets  
If you are in a conversation with an  
outside caller and want to transfer the  
call to another handset.  
RCL  
INT  
Press the INT button. Display shows  
EXT INT plus your handset number.  
The caller hears a tune.  
Enter the number of the handset to  
which you wish to transfer the call.  
When the handset is answered, you  
can talk to the other handset without  
the outside caller hearing.  
To reconnect to your outside caller:  
Press the RCL button.  
Or  
To transfer the call press the END  
CALL button, or replace your handset  
on its base.  
13  
To speed dial a number stored on the  
memory  
Using the memory  
to store and dial  
numbers  
MEM  
Press the PHONE button. You will hear  
the dial tone.  
Press and release the MEM button  
twice. The memory one digit will be  
displayed, along with its stored phone  
number.  
Your Diverse 2010 handset can store  
10 phone numbers, each up to 22 digits  
long, which can then be speed dialled.  
Stored numbers can include settings  
made with the RCL, and  
#
buttons.  
Continue to press and release the MEM  
button to scroll through the memories  
On reaching the number you want,  
press the memory location number on  
the keypad and the number is dialled  
automatically.  
You can also enter a pause’ (see page 24,  
‘Using your Diverse 2010 with a  
switchboard’).  
To store a number  
The handset power must be ON.  
Or,  
to save scrolling through stored numbers:  
Press the MEM button followed by  
the memory location number. Display  
shows the number, which is dialled  
automatically.  
MEM  
STO  
0-9  
Press the STO button.  
Press the MEM button.  
Press a digit from 0-9. This selects  
the memory location under which the  
number is stored. Display shows the  
memory location you have chosen.  
Enter the number you want stored.  
Display shows the number.  
Speed dial numbers are not included in the  
last number redial function.  
To clear all the numbers stored on a  
handset’s memory  
Press the STO button to confirm the  
number.  
T8UV  
A2BC  
STO  
Press the STO button.  
Press 8 and 2 buttons on the keypad.  
Display shows 8 —— 2.  
Enter the handsets PIN number.  
(Standard setting is 0000.) Each digit  
entered erases one dash on the display.  
Press STO button. All stored numbers  
are cleared.  
Storing a new number in memory  
automatically overwrites any previous  
number stored in that location.  
If the memory location is empty, the display  
shows  
. If there is another number  
stored already, that number will be displayed.  
If you do not want to change it, press the  
STO button to confirm the number.  
If you are experiencing problems, please call  
the Diverse Helpline on 0345 908070.  
14  
Additional features  
To re-set to TONE dialling  
Your Diverse 2010 has many useful  
features which can be programmed to  
best suit the way you wish to use your  
phone.  
PQRS  
7
D3EF  
LNR  
STO  
#
0
1
Press the STO button then the  
button.  
#
Press the 1 button.  
Enter the current system code.  
(Standard setting 0000.)  
Press the LNR button.  
Press the buttons 0, 3, 7.  
Press the STO button to set tone  
dialling.  
1. Setting to Tone or Pulse  
dialling  
Your Diverse 2010 is pre-set to TONE  
dialling – you will hear a tone beep each  
time you dial a number. Tone dialling is  
suitable for all modern digital  
exchanges. If you cannot make a call  
with TONE dialling, you may need to  
switch to PULSE dialling.  
To set Time Break Recall with Tone  
dialling  
PQRS  
7
D3EF  
STO  
LNR  
#
0
1
Press the STO button.  
Press the button.  
Press the 1 button.  
To set PULSE dialling  
#
D3EF  
D3EF  
STO  
LNR  
#
0
1
Enter the current system code.  
Press the STO button then the  
button.  
(Standard setting 0000.)  
Press the LNR button.  
#
Press the buttons 0, 3, 7.  
Press the STO button.  
Press the 1 button.  
To set to Earth Recall with Tone dialling  
Enter the current system code.  
(Standard setting 0000.)  
Press the LNR button.  
Press the buttons 0, 3, 3.  
Press the STO button to set pulse  
dialling.  
M6NO  
D3EF  
STO  
LNR  
#
0
1
• Press the STO button.  
• Press the button.  
• Press the 1 button.  
#
• Enter the current system code.  
(Standard setting 0000.)  
• Press the LNR button.  
• Press the buttons 0, 3, 6.  
• Press the STO button.  
15  
• Enter the current system code.  
(Standard setting is 0000.)  
• Enter the 4-digit code you want.  
• Confirm the code by entering it again.  
• Press the STO button. The code is  
now entered.  
2. Security code and  
handset PIN  
As a digital phone system, your Diverse  
2010 provides excellent security against  
others listening in’ to your calls. You  
can also prevent unauthorised use of  
the handset(s). To do this you need to  
know the system code, which you can  
change if you wish.  
To set or change the handset PIN  
(personal identification number)  
The PIN on your handset protects  
information, such as numbers stored on  
the memory, from unauthorised access.  
The standard setting for both the system  
code and handset PIN is 0000. If you do  
not wish to change either, you can use  
this number for all code and PIN related  
functions. Please be aware that anyone  
with access to the system code (and this  
user guide) has the potential to change  
system settings.  
A handset PIN is necessary in order to:  
– reset the speed dial memory  
– reset to the original settings.  
Handset power must be switched to ON.  
WXYZ  
9
T8UV  
STO  
If you change your handset PIN, keep a  
record of the new number in the box  
provided at the front of this user guide.  
• Press the STO button.  
• Press 8’ and then 9’ on the keypad.  
• Enter the current PIN.  
To change a system code for the  
Diverse 2010 base station  
This protects your settings and helps  
prevent unauthorised handsets using  
your system.  
(Standard setting is 0000.)  
• Enter the 4-digit PIN you want.  
• Confirm the PIN by entering it again.  
• Press the STO button. The PIN is  
now entered.  
The standard setting for the system  
code is 0000. You can change this to any  
4-digit number.  
Caution  
Do not forget your system code or handset  
PIN. Special, expert help is required if you  
forget the system code. Please contact the  
Diverse Helpline on 0345 908070. Calls  
are charged at local rates. You may write  
down the system code and your handset  
PIN in the space provided in the front of  
this book. Note that these numbers should  
be kept safe.  
Handset power must be switched to  
ON and you must be in range of the  
base station.  
T8UV  
STO  
#
• Press the STO button then the  
• Press 8 on the keypad.  
• Press the button.  
#
button.  
16  
Adjusting the ear piece volume  
3. Adjusting volumes and  
tones  
It is possible to set and adjust the various  
tones emitted by your Diverse 2010 base  
station and your handset.  
The volume of received calls can be set  
to three different levels, ranging from  
normal to loud. (Ear piece volume can  
also be adjusted when not on a call but  
the phone must be switched ON.)  
To adjust the ringer volume in the  
handset.  
To set the volume:  
A2BC  
D3EF  
STO  
or  
or  
0
1
There are six levels: 1 = low, 6 = high.  
(Standard setting is 6.)  
Press the STO button  
Press the 0 button. The current  
setting is displayed.  
J5KL  
STO  
0-6  
Press 1 for normal volume.  
• Press the STO button.  
• Press the 5 button. Display shows  
the volume level set and the ringer  
sounds a sample level.  
Press 2 for louder.  
• Press a button between 1-6 to set the  
new level. Display shows the new  
level and the ringer sounds that level.  
• Press the STO button to confirm the  
setting.  
C
Press 3 for loudest.  
C
C
To adjust the tone of the handset  
ringer  
Press the STO button to set the new  
There are six levels: 1 = low, 6 = high.  
(Standard setting is 1.)  
volume.  
M6NO  
STO  
0-6  
• Press the STO button.  
• Press the 6 button. Display shows the  
volume level set.  
• Press a button between 1-6 to set  
the new level. Display shows the  
new level.  
• Press the STO button to confirm the  
setting.  
17  
To adjust the ringer volume in the  
base station  
‘Confirmation’ tones  
Whenever you press a button on the  
phone you will hear a confirmation  
beep. You can turn this sound on and  
off (standard setting is ON).  
There are seven levels: 0 = off, 6 = high.  
(Standard setting is 6.)  
J5KL  
STO  
0-6  
#
D3EF  
STO  
or  
0
1
1
• Press the STO button.  
• Press the button.  
• Press the button.  
Press the STO button.  
#
Press 3 then 1. Display shows the  
current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
• Press the 5 button. Display shows  
the volume level set. Ringer sounds  
a sample level.  
• Press a button between 0 (OFF) – 6  
to set the new level. Display shows the  
new level.  
• Press the STO button to confirm the  
setting.  
Wrong key’ tone  
When you are following a set order  
instruction, your Diverse handset will  
give a warning if you press the wrong  
key in the sequence. You can turn this  
sound on and off (the standard setting  
is ON).  
To adjust the tone of the base station  
ringer  
There are six levels: 1 = low, 6 = high.  
(Standard setting is 1.)  
M6NO  
STO  
0-6  
#
D3EF  
GHI  
4
STO  
or  
0
1
• Press the STO button.  
• Press the button.  
• Press the button.  
• Press the 6 button. Display shows the  
volume level set.  
Press the STO button.  
#
Press 3 then 4. Display shows the  
current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
• Press a button between 1-6 to set  
the new level. Display shows the  
new level.  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
• Press the STO button to confirm the  
setting.  
18  
‘Settings confirmation’ tone  
‘Range warning’ tone  
You will hear a confirmation tone each  
time you successfully complete a  
setting. You can turn this sound on and  
off. (The standard setting is ON.)  
If you are on a call as you reach the  
limit of your handsets range, you will  
hear a tone to warn you that you will  
lose the call if you move further away.  
You can turn this sound on and off (the  
standard setting is OFF).  
PQRS  
STO  
D3EF  
7
or  
0
1
Press the STO button.  
D3EF  
D3EF  
STO  
or  
0
1
Press 3 then 7. Display shows the  
current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
Press the STO button.  
Press 3 then 3 again. Display shows  
the current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
Battery warning tone  
You will hear a tone when the batteries  
need to be recharged. If the batteries  
are already fully charged, hearing the  
signal means they should be replaced.  
You can turn this sound on and off (the  
standard setting is ON).  
‘In-range’ tone  
If you have taken the handset outside  
the phones range – provided the  
handset is switched on – you will hear a  
tone when you come back within range.  
You can turn this sound on and off. (The  
standard setting is OFF.)  
D3EF  
A2BC  
STO  
or  
0
1
Press the STO button.  
D3EF  
J5KL  
STO  
or  
0
1
Press 3 then 2. Display shows the  
current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
Press the STO button.  
Press 3 then 5. Display shows the  
current setting: 1 = ON, 0 = OFF.  
Press 1 to switch the tone ON.  
Or  
Press 0 to switch the tone OFF.  
Press the STO button to confirm the  
new setting.  
19  
To reset your Diverse 2010 base station  
to the original settings  
It will delete:  
– Numbers stored in the speed  
dialling memory.  
This will reset:  
– The last number redial memory.  
– TONE/ PULSE signalling to TONE.  
– Access code/ pause to NONE.  
– Pause after the RCL key to NONE.  
– Ring assignment to group ringing.  
This will not reset:  
– The handset PIN.  
– The handset registration.  
With the handset switched ON.  
It will also delete any new settings  
T8UV  
made for: connections to a switchboard.  
STO  
MEM  
This will NOT reset:  
– The system code.  
– Handset registration settings.  
Press the STO button.  
Press 8 on the keypad.  
Press the MEM button.  
• Press the handset PIN code.  
(Standard setting is 0000.)  
Press the STO button.  
With the handset switched ON.  
1
A2BC  
J5KL  
STO  
LNR  
#
0
Press the STO button.  
Press the button.  
Press the 1 button.  
If you are experiencing problems, please  
call the Diverse Helpline on 0345 908070.  
#
Enter the system code.  
(Standard setting is 0000.)  
Press the LNR button.  
Enter the code 2, 5, 0.  
Press the STO button to confirm.  
To reset your Diverse 2010 handset  
to the original settings  
This will reset:  
– Ringer volume.  
– Tone.  
– Battery warning tone.  
– Range warning tone.  
– In-range tone.  
– Automatic call acceptance.  
– Confirmation tones.  
20  
4. Secrecy  
You can use the Diverse 2010 to place  
your caller on hold so that they cannot  
hear you talking.  
5. Call allocation  
If you have registered additional  
handsets with your Diverse 2010 base  
station you can specify the way you wish  
the phones to ring.  
To obtain secrecy on an external call  
Group ringing  
RCL  
INT  
Your Diverse 2010 will ring all handsets  
registered to its base whenever there  
is an incoming call. This is called group  
ringing.  
Press the INT button. Display shows  
your handsets internal number and  
you hear the internal dial tone. This  
allows you to talk to someone in the  
same room, without your caller  
hearing the conversation. Instead,  
they hear a tune.  
Ring priority  
Your Diverse 2010 can be set so that an  
incoming call will ring first at a preferred  
handset. If there is no answer, the call will  
revert to all other handsets. This is  
called ring priority.  
Press the RCL button to resume your  
telephone call with the external party.  
Secrecy is not available for internal calls.  
Your Diverse 2010 is preset for group  
ringing.  
To change between ring priority and  
group ringing  
The handset must be switched ON.  
A2BC  
D3EF  
STO  
LNR  
#
1
Press the STO button.  
Press the button.  
#
Press the 1 button.  
Enter the system code.  
(Standard setting is 0000.)  
Press the LNR button.  
Press the button.  
Press the 2 and then the 3 button.  
Display shows current setting.  
Press the 2 button to select  
RING PRIORITY.  
Or  
Press the 1 button to select  
GROUP RINGING.  
Press the STO button to confirm.  
21  
To set which handset will receive ring  
priority  
To add and remove handsets that  
respond to group ringing  
Once you have set your Diverse 2010 to  
ring priority mode (see above), you can  
select the handset you want to ring first.  
The standard setting is for all registered  
handsets to be set to group ringing.  
STO  
LNR  
#
1
A2BC  
1
A2BC  
STO  
LNR  
#
1
Press the STO button.  
Press the button.  
Press the STO button.  
Press the button.  
#
#
Press the 1 button.  
Press the 1 button.  
Enter the system code.  
Enter the system code.  
(Standard setting 0000.)  
Press the LNR button.  
Press the button.  
Press the 2 button.  
(Standard setting 0000.)  
Press the LNR button.  
Press the button.  
Press the 2 button twice.  
Press the 1 button. Display shows  
Press the handset number you want  
to ring first for all incoming calls.  
Press the STO button to confirm.  
the number of each handset currently  
set to group ringing.  
Press the handset number for each  
handset you want to add – or press  
again to delete the handset from  
group ringing.  
To set the number of rings on ring  
priority  
You can specify the number of rings  
your selected handset can have before  
an incoming call reverts to all available  
handsets.  
Press the STO button to confirm.  
If you are experiencing problems,  
please call the Diverse Helpline on  
0345 908070.  
M6NO  
STO  
LNR  
#
1
Press the STO button.  
Press the button.  
#
Press the 1 button.  
Enter the system code.  
(Standard setting 0000.)  
Press the LNR button.  
Press the button.  
Press the 6 button. Display shows  
the number of rings currently set.  
Press a number button between 2-9  
to set the number of rings you want.  
Press the STO button to confirm.  
22  
To store your own ‘special numbers’  
Before call barring has been set, you  
can add up to four special numbers,  
each up to 16 digits long. You can do  
this from any handset.  
6. Call barring  
Emergency Services 999 and 112 calls  
can still be made. From switchboards  
you can dial access code 9 followed by  
999 or 112, RCL button 999 or RCL  
button 112.  
A2BC  
Press the STO button.  
• Press the button.  
J5KL  
LNR  
STO  
#
To bar and cancel an individual  
handset from making external calls  
You can lock your handset and bar all  
outgoing calls. Call barring prevents  
unauthorised use of your handset.  
Incoming calls are not affected.  
#
• Press the 2 button.  
• Press the 5 button.  
• Enter the system code (default 0000).  
• Each time you press the LNR button,  
the display shows the four memories  
for your emergency number 1 , 2 ,  
3 , 4 , Select the one you want.  
LNR  
STO  
#
1
1
Press the STO button.  
Press the button.  
Press the 1 button.  
• Enter your emergency number.  
• Press the STO button to confirm. You  
hear a confirmation beep.  
#
Enter the system code.  
(Standard setting is 0000.)  
Press the LNR button.  
Press the button.  
Press the 1 button.  
You can overwrite each number by  
repeating these steps.  
To cancel your own ‘special numbers’  
Enter the internal number of the  
handset you wish to control.  
Either  
A2BC  
PQRS  
7
STO  
#
• Press the STO button.  
Press 0 to prevent the selected  
handset from making external calls.  
It can still make internal calls and  
external emergency calls.  
Or  
• Press the  
• Press the 2 button.  
• Press the 7 button.  
• Enter the system code (default 0000).  
#
button.  
• Press the STO button.  
Press 1 to allow the selected handset  
making external calls.  
Then  
My Emergency numbers are  
1
2
3
4
Press STO to confirm.  
If you are using the Diverse Executive  
Handset please refer to that user guide  
23  
Using your Diverse 2010  
with a switchboard  
To insert an access code  
Your Diverse 2010 can be connected to  
all compatible switchboards. For a list  
of suitable switchboards, phone the  
Diverse Helpline on 0345 908070.  
The handset must be switched ON.  
WXYZ  
LNR  
STO  
#
0
9
Press the STO button.  
Press the button.  
Press the 0 button.  
#
Entering access codes  
When you use your telephone on a  
switchboard you may need to program  
a delay for switching calls through to  
external lines. You can set this delay to  
be inserted automatically when you dial  
the switchboard access number, before  
the remainder of the number is dialled.  
For example, if your switchboard access  
number is 9, when you set your access  
delay to 9 the pause before dialling  
would happen automatically every time  
you dial 9 as a first digit. This allows  
your switchboard enough time to  
Enter the system code.  
(Standard setting is 0000.)  
Press the LNR button (you need to  
press the LNR button twice for a  
satellite PBX system).  
Enter the access code you want to use  
(for example ‘9’). If you want to enter  
additional access codes, press the  
LNR button again, followed by the next  
code, and so on.  
Press the STO button to confirm.  
Notes:  
allocate you an outside line.  
You can enter up to three switchboard access  
codes. You may find it useful to enter 144  
(for BT Chargecard access) as one of the  
access codes, together with an access pause  
of six seconds – see ‘Setting the access  
pause’ on the following page.  
Access codes can be up to three digits  
long (select your codes from any  
number between 1 and 9, plus and  
buttons).  
#
Your Diverse 2010 can store up to three  
switchboard access codes.  
24  
Setting the access pause  
You can change the length of a pause  
before the dial tone commences. The  
standard setting is for a three second  
pause.  
CODE  
024  
PAUSE  
1 second  
025  
2 second  
020  
3 second  
021  
6 second  
253  
to clear all access codes  
The handset must be switched ON.  
STO  
LNR  
#
1
Press the STO button.  
Press button.  
#
Press the 1 button.  
Enter the system code.  
(Standard setting is 0000.)  
Press the LNR button.  
Enter one of the three digit codes  
above to set the length of pause  
you want.  
Press the STO button to confirm.  
If you are experiencing problems, please call  
the Diverse Helpline on 0345 908070 or  
BT on 154.  
25  
Registering a new Diverse  
2000 Additional Handset  
with the base station  
To register a handset  
Up to six handsets can be registered  
and operated from the Diverse 2010  
base station. The system allows you to  
make internal intercom calls between  
two handsets while a third is making an  
external call.  
The handset must be switched OFF.  
At the base station:  
• Press and hold down the grey paging  
button until you hear the continuous  
beeps (after about 10-15 seconds).  
Each additional handset you purchase  
must be registered at the base station.  
Diverse handsets  
Item Code  
You now have up to 1 minute to register  
the handset, during which the beeps will  
continue.  
Diverse 2000  
Additional Handset  
Diverse 2000  
871171.  
Executive Handset  
Diverse 2000 Charger  
871172.  
871173.  
At the handset:  
PWR  
#
1
Please note – Diverse 2000  
handsets will not work on Diverse  
1000 base stations.  
• Press and hold down the 1 button  
together with the PWR button until  
the display shows 1– and flashing  
• Enter the 4 digit system code  
(default 0000).  
.
Diverse 2000 Handsets are only  
• Press the # button. The beeps stop  
compatible with Diverse 2000 Chargers.  
after about 10 seconds, and the display  
shows all the available handset  
numbers.  
• Select and enter one of these numbers.  
This is now the handsets internal  
number and it is registered with the  
base station.  
If you are registering a Diverse 2000  
Executive Handset follow the instructions  
in the Diverse 2000 Executive Handset  
user guide.  
26  
Please Note  
Diverse 1000 Handsets will not work on the  
Diverse 2010 base. But Diverse 1010/1015  
Additional and Executive Handsets are  
compatible with the Diverse 2010 and  
Diverse 2015.  
To remove a handset registered at the  
base station  
These steps can be taken from any  
registered handset.  
A2BC  
PQRS  
STO  
#
7
• Press the STO button.  
• Press the # button.  
• Press the 7 then 2.  
• Enter the system code (default 0000).  
• Display shows all handsets registered  
at the base.  
• Enter the internal number of the  
handset to be removed. It disappears  
from the display. If you enter the wrong  
number, press it again to reinstate it.  
• Press the STO button to confirm.  
If you are experiencing problems, please  
call the Diverse Helpline on 0345 908070.  
27  
Operating with additional  
base stations  
It is possible to build your Diverse 2010  
into a much larger phone system with  
the addition of up to 3 extra base stations.  
How to set up multiple base  
stations and handsets  
To register additional Diverse 2010  
When planning to use a handset at more  
handsets at more than one base  
than one base station, it is recommended  
station  
that you:  
You can use up to six handsets on each  
Diverse base station and up to four base  
stations with your Diverse handset, to  
build up a comprehensive and easy to  
Assign a number to each base station,  
from 1 to 4.  
Number each handset (1 to 6)  
registered at each base station.  
use cordless telephone system.  
Register the handsets at base station 2  
(and 3 and 4 if used) in the same order  
as used for base station 1.  
Activate the display of the base station.  
numbers on each handset, as shown on  
The handset supplied with your first  
base station is already registered as  
handset 1 and your first base station is  
base station 1.  
the next page.  
The handset you wish to register onto  
If you move out of range of the displayed  
another base station must be turned  
base station, and within range of another  
OFF, before proceeding to register the  
base station, your radio link will be  
handset.  
automatically set up (provided your handset  
has been registered with the new base  
station.)  
This procedure may vary if you are linking  
to a Diverse 2-Line or Diverse ISDN.  
Please refer to the user guides for these base  
stations for the correct procedure.  
If, however, you move out of range of the  
displayed base station, and within range of  
another base station during a call you will  
lose your call connection.  
The handset display shows you if the  
handset is located within range of a  
registered base station. If the  
symbol  
flashes continuously, it means the handset  
is not within range of a registered base  
station. If the  
symbol is not flashing,  
you are in range.  
28  
To set/clear the base station number  
display from a handset  
At the base station:  
The standard setting is for the handset  
not to show the number of the base  
station to which it is registered. If your  
handset is connected to more than one  
base we recommend that you activate  
this display.  
Press and hold down the GREY  
paging button until you hear the beeps  
(after about 10 seconds).  
You now have up to 1 minute to register  
the handset, during which the beeps will  
continue.  
M6NO  
D3EF  
STO  
0
1
Press the STO button.  
Press the 3 button, then 6.  
The current setting is displayed.  
Press the 1 button to display the base  
station number.  
At the handset:  
A2BC  
D3EF  
GHI  
4
PWR  
or  
or  
2-6  
#
Press and hold down the 2 button  
Or  
(or 3 or 4), to allocate a number to  
the new base station.  
Press the 0 button if you do not want  
to display the base number.  
Press STO to confirm.  
At the same time, hold down the PWR  
button until the display shows.  
To set your handset for automatic  
base selection  
2
If you are moving around, and likely to  
lose contact with your base station, your  
handset can be made to automatically  
switch to the best available base station.  
This means that if you are in an area  
where the signals of two base stations  
overlap, your handset will select the  
strongest signal.  
Enter the system code.  
(Standard setting 0000.)  
Press the  
#
button. The beeps stop  
after a few seconds, and the display  
shows all available handset numbers.  
2 34 5 6  
Please note that you cannot move between  
base stations whilst a call is in progress. If  
you attempt to do so, your will lose your  
connection.  
Enter the single digit handset number  
– from 2 to 6 – for the additional  
handset. It is now registered.  
If six handsets are already registered with  
the base, three dashes will appear in the  
display after you enter the system code.  
29  
To set your handset for manual base  
selection (with an automatic search  
default)  
The handset must be switched ON.  
STO  
INT  
0
This setting tells your handset to search  
for a specific base signal for 30 seconds.  
If the signal can not be found, the  
handset reverts to automatic selection  
of the base with the best signal. This  
setting is recommended where there is  
an overlap between two or three base  
stations.  
Press the STO button.  
Press the INT button. Display shows  
the numbers of the base stations at  
which the handset is registered.  
Press the 0 button to set automatic  
selection.  
Press the STO button to confirm.  
The handset will now select the base  
offering the strongest signal. Display  
can show the base station selected  
(see previous section To set/ clear the  
base station number display).  
The handset must be switched ON.  
GHI  
4
STO  
INT  
1
Press the STO button.  
Press the INT button. Display shows  
the numbers of the base stations at  
which the handset is registered.  
Press the number of the base (from  
1 to 4) through which you wish to  
make calls.  
If you are in an area where base station  
signals overlap it is best to specify the base/  
telephone line you operate through. In this  
case you change automatic base selection to  
manual selection (with an automatic  
search default), see opposite.  
Press the same number again. This  
tells the handset to revert to  
automatic search if the chosen base  
is unavailable.  
Press STO to confirm.  
If you do not wish to allow the handset to  
revert to automatic signal selection press  
the base station number just once. This will  
mean that the handset can only operate  
through the base you select.  
If you move out of range from one base  
station and into the range of another during  
a call, you will lose your connection.  
If your handset is taken out of range, switch  
it off, move back into base station range,  
and then switch on again. This will speed  
up re-registration to the base signal.  
30  
Maintenance  
General cleaning  
If you have to return your  
Diverse 2010  
Simply clean the handset and base station  
with a damp (not wet) cloth or antistatic  
wipe. Never use a dry cloth as this may  
cause a static shock. Never spray  
cleaning fluid directly onto the telephone.  
Pack the base station and handset  
securely, preferably in the original  
packing. All parts must be returned,  
including line cords, power supply unit  
and original batteries. We cannot take  
responsibility for goods damaged in  
transit.  
Service  
Within the warranty period  
If you experience a problem with your  
Diverse 2010 base station or handset  
you should contact the Diverse Helpline  
on 0345 908070. Calls are charged at  
local rates. If the problem is not  
remedied, you will be advised to contact  
your original point of purchase.  
Some suppliers offer extended warranty  
schemes for cover outside the initial  
12-month period. Please ask them for  
details.  
Outside the warranty period  
If your Diverse 2010 needs repair after  
the warranty period has ended, the  
repair must meet the approval  
requirements for connection to the  
telephone network. We recommend  
that you call the Diverse Helpline on  
0345 908070 and ask for details of our  
recommended repair agents.  
31  
Help  
Your Diverse 2010 has been designed to  
be easy to use. If you should experience  
a problem, please check the following  
points before calling the Diverse Helpdesk.  
Under ideal conditions, the handset  
batteries should give about 7 hours  
talktime or 60 hours standby on a single  
charge (both standby and talk time is  
reduced for the Diverse 2000 Executive  
Handset to approximately 50 hours standby  
and 6 hours talktime). However, new  
NiCad batteries do not reach their full  
capacity until they have been in normal use  
for several days.  
Emergency calls  
The emergency services can be contacted in  
the UK by dialling 999, or 112 in any  
country that is a member of the European  
Community.  
Please note that the lifespan of NiCad  
rechargeable batteries depends on how  
heavily they are used. However, over time,  
their capacity to recharge will begin to  
diminish and they will eventually need  
replacing.  
If your Diverse 2010 is connected to a  
switchboard, you may have to dial an access  
number before 999 to contact the emergency  
services. Some switchboards cannot dial out  
during a power failure.  
Replacing handset batteries  
After a time, you may find that the  
handset batteries are running out of  
charge more quickly. This is a standard  
sign of wear and the batteries will need  
replacing.  
Fully charged batteries do not  
indicate full power when put into  
a handset  
When you replace handset batteries with  
ones that have been fully charged, the  
battery indicator will not show full until  
the next charge cycle has been completed.  
Charge the handset until the batteries  
register full again. From then on the  
display will be correct.  
Use only AA size, approved rechargeable  
batteries in the handset. Any other types  
may cause irreparable damage. Never use  
conventional alkaline batteries. For a list of  
approved batteries, see page 5. Batteries  
are available from the Diverse Helpline on  
0345 908070 or your local BT shop.  
Battery performance  
After charging your Diverse 2010 for the  
first time, subsequent charging time for the  
handset batteries is approximately 4-5 hours.  
Batteries and case may become warm  
during charging. This is normal and not  
dangerous.  
Do not immerse batteries in water or throw  
them into fire, or dispose of them with  
ordinary domestic refuse. To charge the  
batteries place the handset on its base station.  
32  
The base station or handset does  
not ring  
Recommended batteries should have a  
power rating of 600m Ah 1.2V. Batteries  
are available from the Diverse Helpline  
0345 908070 and your local BT shop.  
The ringer volume may be set too low,  
or switched off at the base station. To  
adjust the ringer volume at the handset  
or base station, see pages 17 or 18  
respectively.  
Is the telephone line cord connected  
correctly? See page 6.  
BT accepts no responsibility for  
damage caused to your Diverse 2010  
handset by the use of non-approved  
batteries.  
No display appears  
Can’t get through, even though a  
dialling tone can be heard  
Is the handset switched on? The  
battery may be flat or dead. Recharge or  
replace the battery.  
You may be set to the wrong signalling  
method. To change between TONE and  
PULSE dialling, see Additional  
features, page 15.  
No dial tone  
Is the telephone line cord plugged into  
the phone socket and the base station?  
When connected to a  
switchboard  
You can’t get a connection or you get  
the wrong connection after speed  
dialling  
If other handsets are registered on the  
base, the outside line may already be in  
use. Wait until the call is finished and  
try again.  
The  
symbol is flashing or you  
Have you entered a pause after the  
access code? See page 24.  
cannot link up with the base station  
Is the handset registered with the base  
station? To register the handset, see  
page 26. Is the power cable connected at  
the base and the power switched on at  
the wall socket?  
Check you have selected the correct  
dialling mode. See page 15.  
Handset beeps  
Are the handset batteries low? You will  
hear a beep every 30 seconds.  
If you press the PHONE button whilst  
is flashing, you will hear four short  
beeps from the handset.  
If  
is flashing?  
You will hear four short beeps when you  
press the PHONE button. Check you are  
still in range of your base station.  
Please note:  
If you go out of range of a base station for  
a long time while your handset is switched  
ON, it may take more than 20 minutes to  
‘find’ the base station again when you  
come back within range. However, by  
simply switching the handset OFF for a  
moment, and then ON again, it will find  
the base station within a few seconds.  
Buzzing noise on my  
Radio/TV/Answering Machine/PC  
Diverse is too close and is causing  
interference. Move it further away.  
If you are still experiencing difficulty,  
please call the Diverse Helpline on  
0345 908070.  
33  
Technical information  
Environment  
Approval  
Your Diverse 2010 should be kept free  
of dust, moisture, high temperature,  
vibration and should not be exposed to  
direct sunlight. Do not stand it on  
carpets or other surfaces which  
generate fibres or place it in locations  
which prevent the free flow of air over  
its surfaces.  
Connection to the BT telephone network.  
Diverse 2010 is fully approved for  
connection to the BT network provided  
it is used according to the instructions  
in this guide. The telephone lines must  
provide Loop Disconnect (Pulse) or  
Multi-frequency (Touch Tone) dialling  
capabilities.  
It may be connected to Direct Exchange  
Lines and switchboards (PBXs) with  
new plan (plug and socket) arrangements.  
It may not be connected to shared  
service (party line) installations.  
Warning  
The apparatus is only designed to be operated  
in a normal office or domestic environment  
where the relative humidity does not exceed  
75%. It should not be used in bathrooms or  
near water.  
Connecting to switchboards.  
Diverse 2010 is only approved for use  
with a compatible switchboard including  
those which do not provide secondary  
proceed indication. If you would like a  
list of suitable switchboards, contact  
BT on 154 or Diverse Helpline on 0345  
908070. If you do have a compatible  
switchboard, it cannot be guaranteed  
that the telephone will operate correctly  
under all possible conditions of  
If the power fails  
This equipment is not designed for  
making emergency calls when the power  
fails. Alternative arrangements should be  
made for access to emergency services.  
How many phones can you have?  
All items of telephone equipment have a  
Ringer Equivalence Number (REN),  
which is used to calculate the number of  
items that may be connected to any one  
telephone line. The Diverse 2010 has a  
REN of 1. Any other instrument  
connection. If you have any difficulties,  
contact BT on 154 or the Diverse Helpline  
on 0345 908070.  
provided by BT may be assumed to  
have a REN of 1 unless stated  
Generally Diverse 2010 can be connected  
to any switchboard where a simple  
modern telephone can be used to make  
and receive calls. Diverse 2010 is suitable  
for connection to switchboards which  
return secondary proceed indication.  
otherwise. A total REN of 4 is allowed.  
(For example: if Diverse 2010 is used in  
conjunction with three extension  
telephones, each with a REN of 1, the  
total REN is 4.)  
34  
Technical specification  
Standard  
DECT, GAP  
Number of channels  
Radio frequency range  
Duplex method  
Channel grid  
120 duplex channels  
1880 MHz to 1900 MHz  
Time-division multiplexing. 10 ms frame length  
1728 kHz  
Bit rate  
1152 kbit/ s  
Modulation  
GFSK  
Voice coding  
32 kbit/ s  
Transmitted power  
Range (in ideal conditions)  
10 mW, average output per channel  
UP TO 300 METERS OUTDOORS  
UP TO 50 METERS IN BUILDINGS  
Power supply  
Base station 220/ 230 V –/ 50 Hz (AC adaptor)  
Power consumption base station Standby: approx. 3 W  
Call mode: approx. 5 W  
Operating time, mobile station  
(with fully charged battery)  
Standby: up to 40 hours  
Phone in use: Up to 7 hours  
Permitted ambient conditions  
for operation (maximum)  
+5˚C to 45˚C  
20% to 75% rel. humidity  
Permitted storage temperature  
Signaling method  
–10˚C to +60˚C  
Dial pulsing/ DTMF  
Signal key function  
Earth Recall/ Timed Break Recall  
Approx. 146 x 117 x 70 (L x W x H)  
Approx. 160 x 55 x 25 (L x W x H)  
Base station dimensions (mm)  
Handset dimensions (mm)  
Weight  
Base station: 210g  
Mobile station: 165g  
Charging time in base station  
Cable lengths  
Approx. 5 hours  
Telephone line approx. 3m  
Power cable approx. 3m  
Connecting plug  
BT-plug TSV 6/ 4 (telephone line cord)  
TSV 6/ 4 (power cable)  
BT-plug (power adaptor)  
35  
Index  
Access codes  
Access pause  
Additional features  
Automatic search  
Batteries  
approved batteries  
battery low warning  
charging  
24  
25  
15  
30  
Quick call transfer  
Receiving calls  
Redial  
Registering with base station  
handset  
removing  
REN  
Reset  
13  
11  
11  
26  
27  
34  
5
8
8
installing  
7
base station  
handset  
Returning your Diverse 2010  
Ring priority  
Secrecy  
Security code  
Service  
Setting up  
Switchboards  
Technical information  
Tone dialling  
Tones  
battery warning tone  
in-range tone  
range warning tone  
settings confirmation tone  
wrong key tone  
Timed Break Recall  
Transfer an external call  
Transferring calls  
Volumes  
20  
20  
performance  
warning tone  
Base stations  
additional base stations  
automatic base station selection  
manual base station selection  
multiple base stations  
Belt clip  
Call Barring  
Call timer  
Earth Recall  
Group ringing  
Help  
8
19  
31  
21  
28  
29  
30  
28  
7
21  
16  
31  
5
24, 33  
34  
23  
11  
15  
21  
32  
12  
31  
11  
15  
19  
19  
19  
19  
18  
15  
13  
12  
Intercom  
Maintenance  
Making calls and receiving calls  
Memory  
to clear  
to dial  
to store  
On/ off  
On hold  
Paging  
14  
14  
14  
10  
13  
12  
25  
base station  
base station tone  
ear piece  
handset tone  
Warnings  
18  
18  
17  
17  
5
Pause  
PIN (Personal Identification Number) 16  
Protect keypad  
Pulse dialling  
10  
15  
36  
Offices in Europe, North America,  
Japan and Asia Pacific.  
The Telecommunications services described in this  
publication are subject to availability and may be  
modified from time to time. Services and equipment are  
provided subject to British Telecommunications plcs  
respective standard conditions of contract. Nothing in  
this publication forms any part of any contract.  
CE compliant to 89/336/EEC  
(EMC Directive) & 73/23/EEC (Low  
Voltage Directive)  
TM  
Touchtone is a registered trade mark of  
British Telecommunications plc in the UK.  
APPROVED for connection to  
telecommunication systems specified  
in the instructions for use subject to  
the conditions set out in them  
© British Telecommunications plc 1998.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Printed in Germany. Issue No.2 (6/ 98) 2.  
Designed by The Art & Design Partnership Limited.  
Order no. A30852-X1100 B357-2-7619  
504116  

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