BT 4100 SMS User Manual

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BT Freestyle 4100 – Issue 2 – Edition 3 – 12.01.04 – 5853  
User Guide  
HOME PHONE PACK  
BT FREESTYLE 4100 SMS  
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BT Freestyle 4100 – Issue 2 – Edition 3 – 12.01.04 – 5853  
This User Guide provides you with all the information you  
need to get the most from your phone.  
You must first set up your product before you can use it. This  
doesn’t take long as it is easy to do. Just follow the simple  
instructions on the next few pages or see the Quick Start  
guide enclosed.  
Need help?  
If you have any problems setting up or using  
your BT Freestyle 4100 please contact the Helpline  
on 0870 240 3962.  
Alternatively, you may find the answer in ‘Help’  
at the back of this guide.  
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Got everything?  
Freestyle 4100 Trio  
Freestyle 4100 base  
Freestyle 4100  
Freestyle 4100 base  
Freestyle 4100 Lounge handset  
2 x NiMH AAA rechargeable batteries  
1 x mains power adaptors  
1 x belt clips  
2 x Freestyle 4100 chargers  
Freestyle 4100 Lounge handset  
Freestyle 4100 Bedroom handset  
Freestyle 4100 Kitchen handset  
6 x NiMH AAA rechargeable batteries  
3 x mains power adaptors  
3 x belt clips  
Telephone line cord  
Telephone line cord  
Freestyle 4100 Twin  
Freestyle 4100 base  
Freestyle 4100 Quad  
Freestyle 4100 charger  
Freestyle 4100 Lounge handset  
Freestyle 4100 Bedroom handset  
4 x NiMH AAA rechargeable batteries  
2 x mains power adaptors  
2 x belt clips  
Freestyle 4100 base  
3 x Freestyle 4100 chargers  
Freestyle 4100 Lounge handset  
2 x Freestyle 4100 Bedroom handset  
Freestyle 4100 Kitchen handset  
8 x NiMH AAA rechargeable batteries  
4 x mains power adaptors  
4 x belt clips  
Telephone line cord  
Telephone line cord  
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In this guide  
5
Getting started  
Directory  
Location . . . . . . . . . . . . . . . . . . . . . .7  
Setting up . . . . . . . . . . . . . . . . . . . . .7  
Attach belt clips (optional) . . . . . . . . .9  
Entering names . . . . . . . . . . . . . . . . .23  
Add a new directory entry . . . . . . . . . .24  
Dial from the directory . . . . . . . . . . . .24  
View an entry . . . . . . . . . . . . . . . . . . .25  
Edit an entry . . . . . . . . . . . . . . . . . . .25  
Delete entries . . . . . . . . . . . . . . . . . .26  
Copying directory entries . . . . . . . . . .26  
Copy to another handset . . . . . . . . . .27  
Set groups . . . . . . . . . . . . . . . . . . . . .29  
Name and set melody for a group . . . .30  
Getting to know your phone  
Handset buttons . . . . . . . . . . . . . . . .10  
Display icons . . . . . . . . . . . . . . . . . . .11  
Navigating the menus . . . . . . . . . . . .12  
Menu map . . . . . . . . . . . . . . . . . . . . .14  
Base . . . . . . . . . . . . . . . . . . . . . . . . .15  
Using the phone  
Caller Display  
Dialling numbers . . . . . . . . . . . . . . . .16  
Call timer . . . . . . . . . . . . . . . . . . . . .16  
Auto-answer . . . . . . . . . . . . . . . . . . .16  
Backlit buttons & display . . . . . . . . . .16  
Switch handset on/off . . . . . . . . . . . . .17  
Make an external call . . . . . . . . . . . . .17  
Preparatory dialling . . . . . . . . . . . . . .17  
End a call . . . . . . . . . . . . . . . . . . . . . .17  
Receiving calls . . . . . . . . . . . . . . . . . .17  
Handsfree . . . . . . . . . . . . . . . . . . . . .18  
Earpiece and handsfree volume . . . . . .18  
Secrecy . . . . . . . . . . . . . . . . . . . . . . .19  
Redial . . . . . . . . . . . . . . . . . . . . . . . .19  
Paging . . . . . . . . . . . . . . . . . . . . . . .21  
Keypad lock . . . . . . . . . . . . . . . . . . . .22  
Internal calls . . . . . . . . . . . . . . . . . . .22  
Caller Display . . . . . . . . . . . . . . . . . . .31  
View / dial a number in the Calls list . .32  
Save a number to the directory . . . . . .33  
Delete an entry in the Calls list . . . . . .33  
Delete the entire list . . . . . . . . . . . . . .33  
SMS texting  
SMS text messaging service . . . . . . . .34  
Send an SMS text messsage . . . . . . . .35  
Entering text . . . . . . . . . . . . . . . . . . .36  
Predictive text . . . . . . . . . . . . . . . . . .38  
SMS template message . . . . . . . . . . .39  
Edit SMS templates . . . . . . . . . . . . . .39  
Delete SMS templates . . . . . . . . . . . .40  
Read, edit and send draft SMS  
text messages . . . . . . . . . . . . . . . . . .40  
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6
In this guide  
Read, edit and send messages  
Dial mode . . . . . . . . . . . . . . . . . . . . .58  
Recall mode . . . . . . . . . . . . . . . . . . . .59  
Base PIN . . . . . . . . . . . . . . . . . . . . . .59  
Default settings . . . . . . . . . . . . . . . . .60  
from your outbox . . . . . . . . . . . . . . . .41  
Sending a text message to a mobile . .43  
Reading SMS texts . . . . . . . . . . . . . . .43  
Delete an SMS text message . . . . . . . .47  
Delete all SMS text messages . . . . . . .47  
Switch SMS text alert on/off . . . . . . . .47  
Adding or changing a Send Service  
number . . . . . . . . . . . . . . . . . . . . . . .48  
Adding or changing a Receive Service  
number . . . . . . . . . . . . . . . . . . . . . . .48  
Selecting a Send Service number . . . . .49  
Additional handsets and bases  
Registering new handsets . . . . . . . . . .61  
De-registering a handset . . . . . . . . . .62  
Transferring a call . . . . . . . . . . . . . . . .62  
3-Way calls . . . . . . . . . . . . . . . . . . . .63  
Using additional bases . . . . . . . . . . . .64  
Selecting another base . . . . . . . . . . . .64  
Help  
Additional handset settings  
Replacing handset batteries . . . . . . . .65  
Helpline . . . . . . . . . . . . . . . . . . . . . .67  
Date and time . . . . . . . . . . . . . . . . . .50  
Ringer melody . . . . . . . . . . . . . . . . . .51  
Ringer volume . . . . . . . . . . . . . . . . . .51  
Handset name . . . . . . . . . . . . . . . . . .51  
Adjust contrast . . . . . . . . . . . . . . . . .52  
Backlight on/off . . . . . . . . . . . . . . . . .52  
Auto answer . . . . . . . . . . . . . . . . . . .53  
Keybeeps on/off . . . . . . . . . . . . . . . . .53  
Alarm . . . . . . . . . . . . . . . . . . . . . . . .54  
Play game . . . . . . . . . . . . . . . . . . . . .55  
Default settings . . . . . . . . . . . . . . . . .56  
General information  
Safety . . . . . . . . . . . . . . . . . . . . . . . .68  
Cleaning . . . . . . . . . . . . . . . . . . . . . .69  
Environmental . . . . . . . . . . . . . . . . . .69  
How many telephones can you have? . .70  
Connecting to a switchboard . . . . . . . .71  
Access code . . . . . . . . . . . . . . . . . . . .71  
Insert a pause . . . . . . . . . . . . . . . . . .71  
Guarantee . . . . . . . . . . . . . . . . . . . . .72  
For your records . . . . . . . . . . . . . . . . .73  
R&TTE . . . . . . . . . . . . . . . . . . . . . . .74  
Declaration of Conformance . . . . . . . .74  
SMS Service Conditions . . . . . . . . . .75  
Base settings  
Ringer melody . . . . . . . . . . . . . . . . . .57  
Ringer volume . . . . . . . . . . . . . . . . . .57  
Handset priority . . . . . . . . . . . . . . . . .57  
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Getting started  
7
WARNING  
Location  
Do not place your BT Freestyle 4100  
base in the bathroom or other  
humid areas.  
You need to place your BT Freestyle 4100 base station  
close enough to a mains power and telephone socket so  
that the cables will reach.  
Handset range  
The handset reception range from  
the base is up to 300m outdoors  
and up to 50m indoors.  
Make sure it is at least 1 metre away from other  
electrical appliances to avoid interference.  
Your BT Freestyle 4100 works by sending radio signals  
between the handset and base. The strength of the  
signal depends on where you site the base. Putting it as  
high as possible ensures the best signal.  
Signal strength  
The symbol on your handset  
screen indicates when you are in  
range. When you are out of range,  
it flashes and the screen displays  
OUTOFRANGEand there is a beep.  
IMPORTANT  
Setting up  
Do not connect the telephone line  
until at least one of the handsets is  
fully charged.  
1. Plug the power adaptors into the base and any chargers  
that come with your product.  
The base station must be plugged  
into the mains power at all times.  
Which socket?  
Power socket  
Telephone line socket  
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8
Getting started  
Talk/Standby time  
2. Plug the telephone line cord into the base.  
Under ideal conditions, the  
handset batteries should give  
about 12 hours talk time or 120  
hours standby on a single charge.  
(The base must remain plugged  
into the mains at all times).  
Please note that new NiMH  
batteries do not reach full capacity  
until they have been run down and  
recharged a few times.  
Do not connect the other end to the wall socket yet.  
Battery low warning  
When the handset battery symbol  
is empty and flashing, you will  
need to recharge the handset  
battery before using it.  
3. Plug the power adaptors into the mains wall socket and  
switch the power on. The green POWER/IN USE light on  
the base comes on.  
4. Install 2 X NiMH AAA batteries supplied into each  
handset. Then slide the battery compartment cover into  
place.  
+
+
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Getting started  
9
Battery performance  
5. Charge the handsets for at least 16 hours by placing the  
handset on the base. The red CHARGING light comes  
on. The handsets are pre-registered to the base.  
To keep your batteries in the best  
condition, leave the handset off  
the base for a few hours at a time  
(after the initial 16 hour charge).  
If you have purchased either the BT Freestyle Twin,  
Trio or Quad products the additional handsets will come  
pre-registered to the base.  
Running the batteries right down  
at least once a week will help them  
last as long as possible.  
The charge capacity of  
rechargeable batteries will reduce  
with time as they wear out, giving  
the handset less talk/standby time.  
Eventually they will need to be  
replaced. New batteries are  
6. After 16 hours charging, plug the telephone line cord  
into the wall socket.  
available from the BT Freestyle  
Helpline on 0870 240 3962.  
Attach the belt clips (optional)  
After charging your handset for the  
first time, subsequent charging  
time is about 6-8 hours a day.  
Batteries and handset may become  
warm during charging. This is  
normal.  
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10  
Handset buttons  
Incoming call light  
Flashes when the handset is  
ringing.  
Scroll  
Up/Down/Volume/Redial/Calls list  
Lets you scroll through menu  
options.  
Directory (in standby mode)  
Press to open the Directory and  
select from up to 100 names and  
numbers you can program into the  
handset, page 24.  
During a call, adjusts the earpiece  
and handsfree volume, page 18.  
Up also displays the Redial list  
page 20.  
Down also opens the Calls list  
page 32.  
End call  
Press to end a call, page 17  
Press and hold to switch the  
handset off, page 17  
Menu (in standby mode)  
Press to open the on-screen Menu  
and select the displayed option  
page 12.  
Torch control  
(bedroom handset only)  
Press and hold to switch on the  
beam.  
Talk  
Press to make and receive calls,  
(page 17), lets you switch to  
Handsfree (page 18) and also  
switches the handset on (page 17).  
1
4
7
3
6
9
2
5
8
0
Keypad lock  
Prevents accidentally dialling  
numbers when carrying the  
handset around, page 22  
Star  
Mutes the handset ringer.  
R
Int  
Int  
Recall  
Used with some BT Calling  
Features.  
Lets you make internal calls  
between handsets, page 22.  
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Getting to know your phone  
11  
Sample standby screen – This is where the handset icons will appear.  
Handsfree  
Call in  
progress  
Ringer  
off  
Battery  
Signal  
Alarm Set  
Keypad lock  
Handset number  
Time  
Handset  
01/01 12:03pm  
Menu Dir  
1
Handset name  
Handset display icons – These are the symbols you will see on your handset’s screen.  
In range signal  
Keypad locked  
Steady when handset is in range of the base.  
Flashes when out of range of the base or not  
registered to the base.  
Indicates when the keylock is on.  
Battery status  
Indicates when battery is fully chargedd.  
Alarm set  
Indicates that the alarm has been set.  
Battery low  
Indicates when the battery is low.  
Handsfree on  
You have missed new calls*  
Indicates that handsfree is being used.  
Displayed when you have unanswered calls in  
the Calls list (appears in the third line of the  
display instead of the date and time).  
Call in progress  
Indicates a call is in progress.  
You have new text messages*  
Indicates that you have received a text message  
(appears in the third line of the display instead  
of the date and time).  
Ringer off  
Indicates that the ringer is switched off.  
*
For these features to work you must subscribe to your Network Provider’s Caller Display Service.  
For SMS to work you must not withhold your telephone number.  
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12  
Getting to know your phone  
Navigating the menus…  
Your BT Freestyle 4100 handsets have a menu system  
which is easy to use. In most cases, each menu leads to  
a list of options. Have a look at the menu map on the  
following page.  
When the handset is switched on and in standby, press  
MENU to open the main menu and use the  
button to  
scroll to the menu option you want. Press OK to open  
the list of options.  
… and selecting menu options  
As you get deeper into the menu  
you will find that multiple options  
are shown in the handset display.  
The highlighted option will be  
selected when you press OK.  
Once the menu list you want is open, use the  
to scroll through the options then press OK to select the  
option you want.  
button  
For example to change the handset ringer volume:  
1. Press MENU to open the main menu then  
to display  
HANDSET SETTINGS. Press OK then  
to display  
RINGER VOLUME.  
2. Press OK. The volume options are displayed and the  
current selection is heard. Press  
to scroll through the  
options and each setting is played. Press SAVE to  
confirm the option you want. Display shows SAVEDand  
returns to standby.  
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Getting to know your phone  
13  
Go back one level  
You can go back to the previous menu level by  
pressing BACK.  
Exit menu  
If you want to exit a menu or the phone book, press  
BACK. If you want to go straight to the standby screen  
press the  
button.  
Handset  
1
01/01 12:03pm  
Menu  
Dir  
Press the MENU button to access menus or the DIR  
button to open the directory.  
Scroll to display menu options. Then press OK to select.  
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14  
Getting to know your phone  
Menu map  
SMS message  
Handset settings Base settings  
Time and date  
settings  
Registration  
Game  
Write message  
Inbox  
Ringer melody  
Ringer volume  
Name handset  
Call groups  
Ringer melody  
Ringer volume  
Handset priority  
Dial mode  
Set date & time  
Set day  
Register handset Adder game  
De-register  
Drafts  
Alarm  
handset  
Outbox  
Template  
SMS Settings  
Key beeps on/off Recall mode  
Auto talk on/off  
Display contrast  
Backlight on/off  
Select base  
Change system  
PIN  
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Getting to know your phone  
15  
Base  
Text message light  
Flashes = When there  
are unread  
Charging light  
ON = Handset charging  
messages in  
the inbox  
Power/In use  
Page  
ON  
= standby  
Lets you page the  
handsets, page 21.  
Flashes = during a call  
and during  
Power /  
In Use  
Charging  
SMS  
registration  
when the  
Used when registering  
handsets, page 61.  
Page  
phone rings  
ty  
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16  
sing the phone  
Dialling numbers quickly  
Numbers can be dialled direct from the Directory (page  
24), the Calls list (page 32) or the redial list (page 20)  
Call timer  
Your handset automatically times the duration of every  
call. The time is shown during the call and for a few  
seconds after the call has ended.  
Auto-answer  
When you receive a call, you can answer it by lifting the  
handset off the base station or charger, this is called  
auto answer. Also, you can end calls by replacing the  
handset on the base or charger. When you switch auto  
answer off, all calls must be answered by pressing  
and ended by pressing  
.
You can disable the backlight if you  
wish, see page 52.  
Backlit buttons & display  
When you press any button or receive a call/message,  
the keypad and display light up. If no button is pressed  
for 10 seconds, the lights are switched off.  
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Using the phone  
17  
Switch handset on/off  
1. Press and hold  
to switch handset off.  
to switch it on.  
2. Press and release  
Make an external call  
1. Press , listen for the dial tone then dial the number.  
Preparatory dialling  
1. Enter the number first. If you make a mistake press  
CLEAR to delete. Press  
to dial.  
End a call  
1. Press  
or place the handset back on the base.  
Receiving calls  
When the telephone rings the display may show the  
number or name of the calling party.  
Or show ExternalCallif Caller Display is not subscribed to.  
Or HandsetXcalling if it is an internal call where Xis the  
number of the handset calling.  
The handset icon will also flash.  
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18  
Using the phone  
1. Press  
to answer the call, or if the handset is on the  
base or charger, simply lift it up to speak.  
If you have subscribed to a Caller Display Service your  
caller’s number (and name if stored in the Directory) will  
be shown. See page 31 for more information.  
Handsfree  
Handsfree lets you talk to your caller without holding  
the handset. It also enables other people in the room to  
listen to both sides of your conversation.  
Switch to handsfree before a call.  
1. Press  
shows  
. Display shows  
and you can hear the dial tone over the  
press  
again. Display  
handset speaker.  
2. Press  
1. Press  
to switch handsfree off.  
Switch to handsfree during a call.  
. To switch handsfree off, press  
again.  
Earpiece and handsfree volume are  
independent of each other but  
instructions for adjusting are the  
same for both.  
Earpiece and handsfree volume  
You can adjust the earpiece and the handsfree  
loudspeaker volume.  
There are 5 levels to choose from.  
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Using the phone  
19  
During a call:  
1. Use the  
button to select volume 1-5. The current  
setting is shown. When you end the call the setting will  
remain at the last selected level.  
Secrecy  
During a call, you can talk to someone nearby without  
your caller hearing you.  
1. During the call press SECRECY. Display flashes Secrecy  
on. Your caller cannot hear you.  
2. Press OFF to return to your caller.  
Redial  
You can redial up to 20 of the last numbers called. If you  
have stored a name in the Directory to go with the  
number, the name will be displayed instead, see page 24.  
Redial the last number  
1. Press  
to open the Redial list. The last number dialled  
to dial the number.  
is highlighted. Press  
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20  
Using the phone  
Redial a number from the list  
1. Press  
to open the Redial list, the last number called  
is highlighted. Press  
or  
to scroll through the list.  
When the number you want is highlighted, press  
Empty  
If there are no numbers in the Redial list, the display shows  
Redial List Empty.  
Copy a number from the redial list  
If the number is already in the  
directory the SAVE option will not  
be shown.  
You can copy a number from the redial list into the  
directory. The redial list holds up to 20 of your most  
recently dialled numbers.  
1. Press  
to open the redial list. Scroll  
or  
to the  
number you want and press OPTION.  
2. Scroll  
to highlight SAVE NUMBER. Press OK.  
3. Display shows ENTER NAME. Use the keypad to enter a  
name (see page 23 for entering text) and press SAVE.  
Display shows EDIT NUMBER.  
If necessary, use the keypad to change the number, then  
press SAVE to confirm.  
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Using the phone  
21  
Deleting a redial entry  
1. Press  
to open the redial list. Scroll to the entry you  
want. Press OPTION. DELETE ENTRYis highlighted.  
Press OK.  
Delete entire redial list  
1. Press  
to open the redial list. Press OPTION. DELETE  
ENTRYis highlighted. Press  
to highlight DELETEALL.  
Press OK. Press DELETE to confirm or SAVE to cancel.  
Paging  
You can alert handset users that they are wanted or  
locate a missing handset by paging the handsets,  
(paging calls cannot be answered by a handset).  
Page  
1. Press  
on the base. The handsets ring. Display  
Page  
shows PAGING CALL. Press  
handsets ringing or press  
again to stop the  
on the handset.  
Pressing  
will stop that  
handset only.  
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22  
Using the phone  
Keypad lock  
You can lock the keypad so that you don’t dial numbers  
accidentally while carrying the handset around.  
1. Press and hold  
. Display confirms KEYPAD LOCKED  
and then reverts to the standby screen and displays  
.
2. To unlock the keypad, press UNLOCK, then press  
whilst Press  
#
ToUnlockKeysis shown in the display.  
While the keypad is locked you can still answer incoming  
calls and make 999 or 112 calls to the emergency  
service. But you cannot call other numbers or use the  
menus.  
Internal calls  
If you are making an internal call,  
and you receive an external call,  
any handset not in use will ring.  
You can call the other handsets registered to your  
BT Freestyle 4100 base.  
The handsets that are being used  
will beep in the earpiece. To take  
Int  
1. Press  
Press  
, The other handset numbers are displayed.  
to highlight the handset number you want, then  
the call, press  
to finish the  
internal call then press TALK to  
take the new call.  
press OK.  
2. To end the call, press  
.
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Directory  
23  
You can store up to 100 names and numbers in the  
directory of each handset. Each entry contains a name  
and phone number. Names can be up to 15 characters  
long and numbers up to 24 digits.  
Entering names  
When there are no entries in  
the directory the display shows  
NEW ENTRY?  
1. Use the keypad letters to enter names, e.g. to store  
TOM:  
2. Press  
3. Press  
4. Press  
once to enter T.  
8
6
6
three times to enter O  
.
once to enter M  
.
Writing tips  
1. If you make a mistake, press CLEAR to delete the last  
button  
When entering text, if you press the  
button the following  
character or digit.  
characters are available: (space),  
(.). (,), (#) and ().  
2. Press  
once to insert a space.  
0
Available characters are displayed at the bottom of the  
screen, keep pressing the button to scroll through the  
characters.  
The cursor automatically moves to the next space after  
a couple of seconds.  
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24  
Directory  
When entering names you can select upper case, lower  
case or numerics by pressing  
.
An A aor 1will appear in the display to indicate the  
,
current selection.  
Add a new directory entry  
When the phone is in standby:  
1. Press Dir. Any entries are displayed in alphabetical order.  
Press OPTION. Display highlights NEW ENTRY. Press OK.  
Display shows ENTER NAME.  
2. Use the keypad to enter a name, then press SAVE.  
Display shows ENTER NUMBER.  
3. Enter the number you want and press SAVE. Display  
shows ENTRY SAVED. You can now add another entry.  
Or press BACK to go back to the previous menu level.  
Dial from the directory  
1. Press Dir. Entries are displayed in alphabetical order.  
2. Either scroll  
or  
through the directory to highlight  
the entry you want, then press  
displayed and dialled.  
. The number is  
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Directory  
25  
Or you can search alphabetically by pressing the relevant  
8
button, e.g. to find TOMpress  
and scroll through  
entries under T, then press  
to dial.  
View an entry  
You can display a name and number together.  
1. Press DIR. Scroll  
or  
to highlight the entry you  
want, then press OPTION. Scroll  
to SHOW NUMBER  
and press OK.  
Edit an entry  
2. Press DIR. Scroll  
or  
to highlight the entry you  
want, then press OPTION. Scroll  
to EDIT ENTRYand  
press OK.  
3. Display shows the name and EDIT NAME. Use CLEAR  
and the keypad to change the name then press SAVE.  
4. Display shows EDIT NUMBER. Use CLEAR and the keypad  
to change the number and press SAVE to confirm.  
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26  
Directory  
Delete entries  
You can delete individual entries or the entire directory.  
1. Press DIR. Scroll  
or  
to highlight the entry you  
want, then press OPTION. Scroll  
to DELETE ENTRY  
or DELETE ALLand press OK.  
2. Display asks you to confirm. Press DELETE to confirm or  
SAVE to cancel.  
Copying directory entries  
Save time adding entries by copying from one handset  
to another. So you only have to enter names and  
numbers once!  
While copying entries between two handsets you can  
still make external calls on any other BT Freestyle 4100  
handset registered to your base.  
When the whole directory is copied, it will overwrite any  
existing entries on the other handset.  
If the directory on the handset you are copying to  
becomes full, the receiving handset displays DIRECTORY  
FULL. The sending handset displays COPY DIRECTORY  
ENTRY FAILEDfor 2 seconds.  
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Directory  
27  
Copy an entry to another handset  
You can copy individual entries or the whole directory  
from one handset to another providing both handsets are  
registered to your base.  
1. Press DIR and then scroll  
or  
to select the entry  
you wish to copy. Press OPTION. Scroll  
to COPYENTRY.  
Press OK.  
2. Display shows COPY TO HANDSETand the available  
handset numbers. Press  
you want.  
or  
to select the handset  
3. Press OK. Display shows COPYINGTOHANDSET X.  
The receiving handset shows RECEIVEDIRECTORYENTRY?  
If you press YES the entry is copied. If you press NO  
then the copying is aborted. When copying is finished,  
the display returns to standby.  
Copy directory from one handset to another  
1. Press DIR, then OPTION. Scroll  
to COPY DIRECTORY.  
Press OK.  
2. Display shows COPY TO HANDSETand the available  
handset numbers. Press  
you want.  
or  
to select the handset  
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28  
Directory  
3. Press OK. Display shows COPYING TO HANDSET X. The  
receiving handset shows RECEIVE DIRECTORY?If you  
press YES the directory is copied. If you press NO then  
the copying is aborted. When copying is finished, the  
display returns to standby.  
Incoming call while copying  
An incoming call cancels copying. If you’re copying the  
whole directory, any entries transferred before a call  
interrupts will be stored.  
If the other handset is in use  
Your handset’s display shows NOTAVAILABLEwhen you  
select a copy option before returning to standby.  
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Directory  
29  
Set groups  
You can create ringing groups by selecting entries from  
your directory. For example if you create a group for  
family members and assign a ringer melody to that  
group when one of that family group calls you will be  
able to identify which group from the ringer melody.  
You can create up to 3 groups.  
1. Press DIR. Scroll  
or  
to highlight the entry you  
want to store in a group. Press OPTION.  
2. Scroll  
Scroll  
to SET CALL GROUPand press OK.  
to highlight the group you want.  
Press OK. The display shows ADDED TO GROUP X.  
Select NO GROUPto remove a name from a group.  
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30  
Directory  
Name and set melody for a group  
You can rename a group and change the melody.  
1. Press MENU then  
to display HANDSET SETTINGS.  
Press OK.  
2. Scroll  
Press  
to CALL GROUPSand press OK.  
or  
to highlight the group you want and  
press OK.  
3. If required, use  
or  
to select SET MELODY(see  
page 49 for selecting melody options) or EDIT GROUP  
NAME. Press OK.  
4. Press CLEAR to delete the existing name then enter the  
new name and press SAVE.  
5. Press BACK to return to standby.  
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Caller Display  
31  
IMPORTANT  
Caller information not available  
To use Caller Display you must first  
subscribe to your network provider’s  
Caller Display service. A quarterly  
fee is payable.  
With some incoming calls, the telephone number of the  
caller is not available and cannot therefore be displayed.  
For more information on BT’s  
Calling Features, call BT free on  
0800 800 150.  
In this case your BT Freestyle 4100 provides you with  
some explanatory information:  
UNAVAILABLE– The number is unavailable.  
WITHHELD– The caller has withheld their number.  
RINGBACK– Ringback call.  
OPERATOR– The call has been made via the operator.  
PAYPHONE– The caller is ringing from a payphone.  
INTERNATIONAL– International call.  
Using Caller Display  
If you subscribe to a Caller Display service, you can see  
your caller’s number (provided it is not withheld) on your  
handset display before you answer the call.  
When a call is received your caller’s telephone number  
will be stored in a Calls list. The Calls list holds up to 40  
calls. When the Calls list is full, the oldest call will be  
replaced by a new call, but the latest call will always be  
at the top of the list. If a caller rings again their number  
will move to the top of the list.  
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32  
Caller Display  
If you have any unanswered calls in  
the list a  
icon will be shown on  
the handset display.  
Each call is numbered:  
The icon will disappear when you  
have viewed the missed calls in the  
Calls list.  
01= the oldest call in the Calls list. So in a full Calls list,  
40 would be the most recent call.  
Ringback calls will display the number dialled when you  
requested the ringback service.  
Sample Calls list screen  
New = call information has not been viewed before  
Date and  
time of call  
Call number 5  
of 8 (the higher  
the number the  
newer the call)  
03/10 02:14pm  
012346789  
05/08  
Option  
Calling number  
(or Directory  
name if it  
Back  
matches a  
stored number)  
Caller’s number (if available)  
To view / dial a number the Calls list  
1. Press  
to open the Calls list. Details of your most  
recent call are displayed.  
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Caller Display  
33  
2. Scroll  
or  
through the list. Press  
to dial the  
number displayed.  
Save a Calls list number to the directory  
1. Press  
. If necessary, scroll  
or  
to the entry  
you want.  
2. Press OPTION. Display highlights SAVE NUMBER.  
Press OK.  
3. Use the keypad to enter a name. Press SAVE.  
If necessary use the keypad to change the number.  
Press OK. Display shows ENTRY SAVED.  
Delete an entry in the Calls list  
1. Press  
. If necessary, scroll  
or  
to the entry  
you want.  
2. Press OPTION. Display highlights DELETE CALL.  
Press OK.  
Delete the entire Calls list  
1. Press  
. Press OPTION. Scroll  
to highlight  
DELETE ALL. Press OK.  
2. Press DELETE to confirm or SAVE to cancel.  
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34  
SMS texting  
SMS stands for Short Messaging  
Service.  
SMS text messaging service  
Welcome to the SMS Text Messaging Service on your  
BT Freestyle 4100 product. The SMS Service is being  
provided by Bizzyline (Direct) Ltd. Terms and Conditions  
of this service are supplied at the end of this guide on  
page 75.  
You will not be able to receive text  
messages until you have first sent  
a message. The first sent message  
registers you with the text service.  
We recommend that you read these before you send your  
first SMS text message. By sending your first SMS text  
message you are agreeing to these Terms and Conditions.  
Your BT Freestyle 4100 can send and receive messages  
to any mobile phone (national and international) and  
compatible landline telephones.  
IMPORTANT  
You must subscribe to your  
Network Provider’s Caller Display  
Service so that you can use SMS  
text messaging. A quarterly fee  
may be payable, please contact  
your network provider for more  
details.  
Each SMS text message sent is charged at 12 pence for  
the initial connection and then at local call rate thereafter  
(typical total cost per message sent is 12 pence including  
VAT). One SMS message is sent on each connection.  
When you are using SMS text  
messaging you must not withhold  
your telephone number or the  
service will not allow you to  
connect. BT have prefixed the  
Service Centre 1 number with  
‘1470’, this will release your  
telephone number only to the SMS  
Provider, even if you normally have  
your number withheld.  
You will not be charged to receive SMS messages.  
Your BT Freestyle 4100 lets you send and receive SMS  
text messages of up to 160 characters.  
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SMS texting  
35  
Send an SMS text message  
IMPORTANT  
You must have your network’s  
Caller Display service activated  
on your line, see Caller Display,  
page 31.  
1. Press MENU, then OK twice.  
2. Use the keypad to write your message then press  
OPTION.  
To send an SMS message, you  
must have the call number of an  
SMS message provider entered in  
your BT Freestyle 4100. Some  
other network provider lines may  
not be compatible with this SMS  
service.  
3. You can now scroll  
or  
to chose between:  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory then  
scroll to the entry you want. Now press SEND.  
If your BT Freestyle 4100 is  
connected to a switchboard, you  
may not be able to use text  
message services.  
SAVE– you can save a text in the Draft Messages box for  
sending later. Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
Press OK and scroll to the message you want and press  
OK. The template message is added to your text at the  
cursor. When ready, press OPTION. These three choices  
are displayed again.  
4. When sending a message the display briefly shows  
TRANSFERRING SMSbefore returning to standby.  
If there is a problem, the display shows MESSAGE FAILED  
and the message is stored in the outbox. Press CLEAR to  
return to the standby display or press READ to open the  
message and send again.  
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36  
SMS texting  
Sent messages are stored in the Outbox  
All handsets use the same inbox,  
outbox and drafts folder.  
Your BT Freestyle 4100’s outbox is like a redial list.  
It holds a copy of the last 5 messages sent. If your  
message did not get through, a copy is stored in the  
outbox so you can send it later. The newest messages  
replace the oldest messages in the outbox.  
When the outbox is full the newest messages replace the  
oldest messages in the outbox.  
Saved messages are stored in the Drafts folder  
If you want to save a message to complete and/or send  
later you can store it in the drafts folder. Your BT  
Freestyle 4100’s drafts folder can store up to 5 messages.  
Entering text  
1. Use the keypad letters to write, e.g. to write TOM:  
8
6
6
2. Press  
3. Press  
4. Press  
once to enter  
three times to enter  
once to enter  
T
.
O.  
M.  
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SMS texting  
37  
Special characters  
1
0
When writing texts the  
add punctuation.  
and  
button let you  
1
0
.
,
0
.
'
+
,
?
&
#
!
"
1
(
)
@
>
/
:
;
space  
space  
_
$
£
¥
<
=
#
*
Writing tips  
If you make a mistake, press CLEAR to delete the last  
character or digit to the left of the cursor.  
0
1. Press  
2. Press  
3. Press  
4. Press  
to insert a space.  
to move the cursor left.  
to move the cursor right.  
to change between upper, lower case and  
numeric characters.  
Available characters are displayed at the bottom of the  
screen, keep pressing the button to scroll through the  
characters.  
The cursor automatically moves to the next space after  
a couple of seconds.  
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38  
SMS texting  
Predictive text  
Your BT Freestyle 4100 gives you the option of using  
predictive text. It utilizes LETTER predictive text which  
‘guesses’ what the next letter is most likely to be and  
inserts it.  
Switch predictive text on or off  
When writing a text, press and hold  
to switch  
predictive text between on and off. When predictive text  
is switched on, the icon is shown in the display.  
Using predictive text  
When writing the text, press the button to produce the  
2
letter you want e.g. if you want an ‘a’ press  
, an ‘a’  
appears in the handset display. If the letter shown is  
not the letter you want e.g. you wanted a ‘c’, then you  
2
can display all the options under the  
pressing the  
button by  
.
When the letter you want is displayed, press the button  
for the next letter, the most likely letter under that  
button will be displayed. Again, if it isn’t the right letter  
you can change it by pressing  
.
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SMS texting  
39  
SMS template messages  
Use a template to add pre-set statements to make your  
texts easier to write.  
The templates are:  
Please call  
I’ll be back at  
Happy Birthday  
There is one spare template shown as EMPTYfor you to  
write your own message. You can also change or delete  
the pre-set ones.  
Edit SMS templates  
You can overwrite the existing templates with your own  
messages.  
1. Press MENU then OK and scroll  
to TEMPLATEand  
press OK. The available templates are displayed. Scroll  
to the template you want and press OK.  
2. Display highlights EDIT. Press OK and write your own  
template. Use CLEAR to delete any existing text you  
don’t want, then press SAVE. You can now insert the  
new template into any text message.  
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40  
SMS texting  
Delete SMS templates  
1. Press MENU then OK and scroll  
to TEMPLATEand  
press OK. The available templates are displayed. Scroll  
to the template you want and press OK.  
When you delete a template it is  
shown in the display as EMPTY.  
2. Press  
to highlight DELETEand press OK.  
Press DELETE to confirm or SAVE to cancel.  
Read, edit and send draft SMS text messages  
If you have saved a message you have written for  
sending later, you can view, edit and send it from the  
Draft Messages box.  
1. Press MENU, then OK. Scroll  
to DRAFTSand press  
OK. The date and time of the latest draft message is  
displayed. Press READ.  
2. The message is displayed. Press OPTION.  
3. You can now scroll  
or  
to choose between:  
If you are editing a message which  
has already been assigned a number  
you will be asked if you want to  
edit the number already entered.  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory then  
scroll to the entry you want. Now press SEND.  
SAVE– you can save it again to send later.  
Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
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SMS texting  
41  
Press OK and scroll to the message you want and press  
OK. The template message is added to your text.  
When ready, press OPTION. These three choices are  
displayed again.  
DELETE– deletes current message.  
DELETE ALL– deletes all messages in the Draft  
messages box.  
Read, edit and send messages from your outbox  
You can check on the last 5 messages you have sent.  
Your outbox will also store messages that did not get  
though, giving you a chance to send them again later.  
The oldest stored message is automatically replaced  
with the newest.  
1. Press MENU then OK. Scroll  
to OUTBOXand press  
OK. The display indicates messages NOTSENTif the  
message previously failed or SENTif the message was  
sent successfully.  
2. Scroll  
or  
to the message you want and press  
READ. Press OPTION.  
3. You can now scroll  
or  
to choose between:  
SEND TO– press OK and either enter the number you  
want or press SEARCH to display your Directory the  
scroll to the entry you want. Now press SEND.  
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42  
SMS texting  
SAVE– you can save a text in the Draft Messages box for  
sending later. Press OK to save.  
USE TEMPLATE– these are pre-stored messages.  
Press OK and scroll to the message you want and press  
OK. The template message is added to your text.  
When ready, press OPTION. These three choices are  
displayed again.  
USE NUMBER– ring the sender’s number.  
DELETE– deletes current message.  
DELETE ALL– deletes all messages in the Outbox.  
Incoming call  
If you are writing a text message and receive a call, your  
handset will let you answer the call. When your  
conversation is finished, the display shows CONTINUE  
WRITING SMS MESSAGE. Press YES to continue where  
you left off or NO to delete your message.  
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SMS texting  
43  
Sending a text message to a mobile  
This is the same as sending a text message to another  
fixed line phone:–  
1. Write message, press Option.  
2. Select Sendtoand press OK.  
3. Enter number of mobile you want to send to and  
press Send.  
Replying to a text message received from a mobile  
Just use the Reply option as you would for a message  
from another fixed line phone (see Reading SMS texts,  
below).  
Reading SMS texts  
When you receive a new text message, the display shows  
NEW SMS MESSAGE. To read it later, press CLEAR. The  
You will not be able to receive text  
messages until you have first sent  
a message. The first sent message  
registers you with the text service.  
display returns to standby and shows  
date and time.  
instead of the  
1. Press MENU. Display shows SMS TEXT MESSAGING.  
Press OK.  
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44  
SMS texting  
2. Scroll  
to INBOXthen press OK. Now scroll  
or  
to the message you want. Press READ.  
3. Scroll  
or  
to read through the message.  
If you have no messages in your delete text inbox, the  
handset display shows NO MESSAGES.  
You can now press OPTION and scroll to:  
DELETE– deletes current message.  
REPLY– write a reply to the message.  
FORWARD– forward the message to another number.  
USE NUMBER– press the  
button to ring the  
sender’s number.  
SAVE NUMBER– save number to the directory (if the  
number is already stored, this is not displayed.  
DELETE ALL– delete all messages in the Inbox.  
4. Follow the on screen prompts to save, write, send or  
delete the messages. Or press BACK to go back to the  
previous menu level.  
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SMS texting  
45  
Received messages are stored in the Inbox  
Your BT Freestyle 4100’s inbox can store up to 40  
received text messages. The oldest message is listed as  
01. 40 would be the most recent message. The inbox is  
in the base not the handset.  
All handsets use the same inbox,  
outbox and drafts folder.  
To send a text message from a mobile to your  
BT Freestyle 4100  
1. Write your message in the normal way, but include the  
number of the phone you are sending to in the message.  
The number must be enclosed in #’s. A typical message  
would be: “Hi there, I’ll see you at the match on  
Saturday #01234567891#. If the person you are sending  
to uses a sub address then you should add the 1 digit  
sub address to the end of the telephone number, e.g.  
#012345678915# (where 5 is the subaddress).  
2. Select Sendand, when asked for the number to send to,  
enter 07786201010 (Vodaphone Big Number). All text  
messages from all mobiles to fixed line phones must be  
sent to this number, they are then re-directed automatically  
to the number you have included in the message.  
If you send a lot of text messages to fixed line phones  
you may want to store the Vodaphone Big Number  
(07786201010) in your mobile’s directory.  
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46  
SMS texting  
Replying to a message received on a mobile from  
your BT Freestyle 4100  
You can use the Reply option, usually found on most  
mobile phones, BUT if the text of the received message  
is automatically deleted when you use this option you  
will need to include the destination number in your reply,  
enclosed within #’s exactly as it was in the received  
message. For example, if the message you received was  
“Hi there, I’ll see you at the match on Saturday  
#012345678915#”, and this text doesn’t appear in the  
reply, your reply would be “OK, I’ll be behind the goal at  
the river end #012345678915#”.  
If the reply option deletes the original text you may find  
it more convenient to use the ‘Forward’ or ‘Edit’  
message option.  
1. Select the option you want to use and add your reply to  
the received message.  
2. Select Sendand enter the Vodaphone Big Number.  
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SMS texting  
47  
Delete an SMS text message  
1. Press MENU then OK. Scroll to either INBOX, DRAFTSor  
OUTBOXand press OK.  
2. If necessary, scroll to the message you want then press  
READ to display the message then OPTION. Scroll  
to DELETE and press OK. Confirm by pressing DELETE.  
Delete all SMS text messages in a box  
1. Press MENU then OK. Scroll to either INBOX, DRAFTSor  
OUTBOXand press OK.  
2. Press READ then OPTION. Scroll  
to DELETE ALL  
and press OK. Confirm by pressing DELETE.  
Switch SMS text alert on/off  
1. Press MENU then OK. Scroll  
to SMSsettings and  
press OK.  
2. Scroll  
to SMS ALERT ON/OFFand press OK.  
A indicates the current setting. Press  
highlight ONor OFFthen press OK.  
or  
to  
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48  
SMS texting  
Adding or changing a Send Service number  
1. Press MENU then OK. Scroll  
press OK. Display shows SELECT SMS SEND SERVICE  
CENTRE.  
to SMS SETTINGSand  
When you enter a new number it  
must be prefixed by 1470P  
2. Either press  
or  
to display SMS SENDING SERVICE  
CENTRES. Press OK.  
(P=Pause, press and hold the  
0
button to enter a pause).  
3. Scroll  
or  
to highlight the option you want and  
Example, if the new number is  
0123456789, then you should  
enter 1470P0123456789.  
press OK. The pre-set number (1470P09110235029) is  
stored under Send2.  
4. You can now enter a new number or edit an existing  
number. Press SAVE.  
Adding or changing a Receive Service number  
You can store up to 3 numbers of SMS Service Centres  
that you receive messages from. You need to have these  
numbers stored in your BT Freestyle 4100 so that it can  
recognise that an incoming call is a text message  
(otherwise it will ring and the message will not be  
received). SMS Receive 2 is pre-set to the Bizzyline  
number (0161 274 599). You can add two others and  
edit all numbers.  
1. Press MENU then OK. Scroll  
to SMS SETTINGSand  
press OK. Display shows SELECTSMS SENDSERVICE  
CENTRE.  
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SMS texting  
49  
2. Either press  
or  
to display SMS RECEIVING  
SERVICE CENTRES. Press OK.  
3. The pre-set number is stored under SMS Receive2.  
Scroll  
press OK.  
or  
to highlight the option you want and  
4. You can now enter a new number or edit an existing  
number. Press SAVE.  
In some cases the numbers for the provider’s SMS  
transmission and reception centre will be the same.  
Selecting a Send Service number  
If you have two Service Centre numbers stored you can  
choose which one you use to send a message.  
Your BT Freestyle 4100 is pre-set to send using Send 2.  
1. Press MENU then OK. Scroll  
to SMS SETTINGSand  
press OK. Display shows SELECT SMS SEND SERVICE  
CENTRE.  
2. Press OK. A indicates the current provider.  
3. Scroll  
press OK.  
or  
to highlight the provider you want and  
4. Any messages sent will go via the selected provider.  
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50  
Additional handset settings  
Date and time  
If you subscribe to your network’s Caller Display service,  
the date and time are set automatically on all handsets  
when your BT Freestyle 4100 receives its first call. If new  
handsets are then registered to the base, they will also  
receive the current date or time.  
If the mains power to the base is cut, the date and time  
are lost and will need to be reset.  
The date and time can also be set manually using a  
handset.  
Set date and time using a handset  
1. Press MENU. Scroll  
to TIMEANDDATE SETTINGSand  
press OK. Display shows SETDATE&TIME. Press OK.  
3
6
0
0
2. Use the keypad to enter the date, e.g.  
= 3rd June. Press SAVE.  
1
5
3
0
3. Enter the time e.g.  
= 3.30pm.  
Press SAVE.  
The new time will not appear on the other handsets until  
they go on line or a call is received.  
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Additional handset settings  
51  
Ringer melody  
You can set your handset to different ringer melodies  
for External and Internal calls. Choose from 5 standard  
ringer melodies and 6 polyphonic melodies.  
1. Press MENU. Scroll  
to HANDSET SETTINGS.  
Press OK. Display shows RINGER MELODY.  
2. Press OK. If required scroll  
or  
to select INTERNAL  
or EXTERNAL. Press OK. The current melody is displayed  
and played.  
3. Scroll  
or  
to the melody you want and press SAVE.  
Ringer volume  
You can choose between 5 volume levels and Off.  
1. Press MENU. Scroll  
to HANDSET SETTINGS.  
Press OK. Scroll  
to RINGER VOLUME.  
2. Press OK. Scroll  
or  
to select the volume level,  
which is played. Press SAVE.  
If you use the CLEAR button to  
delete a handset name then press  
SAVE the handset will return to its  
original name, e.g. Handset 1.  
Handset name  
You can give each handset a name up to a maximum of  
12 characters, for example “kitchen”. It will still display  
its handset number.  
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52  
Additional handset settings  
to HANDSET SETTINGS.  
to NAME HANDSET.  
1. Press MENU. Scroll  
Press OK. Scroll  
2. Press OK. Use the keypad to enter the name you want  
then press SAVE.  
Adjust contrast  
1. Press MENU then scroll  
to HANDSET SETTINGSand  
press OK.  
2. Scroll  
to DISPLAY CONTRASTand press OK.  
3. Select the contrast setting by scrolling  
or  
through the 8 levels displayed. Press SAVE to select the  
setting you want.  
Switch backlight on or off  
The handset display and keypad are backlit on the living  
room and bedroom handset. The kitchen handset has a  
backlit display only. You can choose whether you want  
the backlighting on or off.  
1. Press MENU then scroll  
to HANDSET SETTINGSand  
press OK.  
2. Scroll  
to BACKLIGHT ON/OFFand press OK.  
3. The current setting is indicated by a . Press  
or  
to highlight the setting you want and press SAVE.  
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Additional handset settings  
53  
Auto Answer  
When you receive a call, you can answer it by lifting the  
handset off the base station, this is called auto answer.  
When you switch auto answer off, all calls must be  
answered by pressing  
.
1. Press MENU. Scroll  
to HANDSET SETTINGS.  
Press OK. Scroll  
to AUTOTALK ON/OFF.  
2. Press OK. Press  
or  
to select ONor OFFthen  
press OK.  
Keybeeps on/off  
1. Press MENU. Scroll  
to HANDSET SETTINGS.  
Press OK. Scroll  
to KEY BEEPS ON/OFF.  
2. Press OK. Press  
or  
to select ONor OFFthen  
press OK.  
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54  
Additional handset settings  
Alarm  
You can set a BT Freestyle 4100 handset to give an  
alarm ring.  
Alarm setting will only affect the  
handset it was set on.  
Switch alarm on or off  
1. Press MENU then scroll  
to TIME SETTINGSand  
press OK.  
2. Scroll  
to ALARMand press OK. Display shows ALARM  
ON/OFF. Press OK.  
3. The current setting is indicated by a . Press  
to highlight the setting you want and press OK.  
4. If you press ON, you can now enter the time at which  
you want your phone to ring using the 24 hour clock e.g.  
or  
9
1
3
0
for 7.30pm and press SAVE.  
When the alarm is set a bell icon is shown in the handset  
display. To silence the alarm press any key. The alarm  
will sound daily until you switch it off via the Time  
Settings menu.  
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Additional handset settings  
55  
Setting melody for the alarm  
The default melody for the alarm  
is Beeps.  
1. Press MENU then scroll  
to TIMEAND DATE SETTINGS  
and press OK.  
2. Scroll  
to ALARMand press OK. Display shows ALARM  
ON/OFF.  
3. Scroll  
to SET MELODYand press OK. The current  
melody is displayed and played.  
4. Scroll  
or  
to the melody you want and press SAVE.  
Play game  
To play ‘Adder’  
Saving a game  
If you exit a game before it is  
finished by choice, the handset  
rings or paging occurs, the current  
game will be automatically saved.  
The saved status can be kept until  
the handset is switched off.  
The object of the game is to make the Adder snake  
longer by directing it to the food.  
1. Press MENU then  
to display GAME, press OK.  
Display shows ADDER GAME. Press OK.  
2. Press  
or  
to select between NEWor CONTINUOUS  
(if you want to carry on your last game).  
If you choose NEWor if you do not have an unfinished  
game stored, the display will show the 4 available  
proficiency levels. Choose the level you want (1= easy).  
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56  
Additional handset settings  
3. Controls:  
6
4
2
8
= right  
= left  
= up  
= down  
– return to standby screen.  
DIR – pause and see score.  
MENU – exit game or resume game by pressing BACK.  
Handset default settings  
Settings  
Options  
Default setting  
Ringer melodies  
11 ringtones – 6 polyphonic  
and 5 standard  
Melody 1 (standard)  
External  
Internal  
Melody 2 (standard)  
Handset ringer  
volume (both)  
5 levels and off  
5 levels  
5
Earpiece volume  
Auto answer  
Display contrast  
Backlight  
3
On/Off  
On  
5
8 levels  
On/Off  
On  
On  
Key Beeps  
On/Off  
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Base settings  
57  
Ringer melody  
You can set your base to play one of 5 different ringer  
melodies.  
1. Press MENU. Scroll  
to BASE SETTINGS.  
Press OK. Display shows RINGER MELODY.  
2. Press OK. Scroll  
or  
to the melody you want and  
press SAVE.  
Ringer volume  
You can choose between 5 volume levels and Off.  
1. Press MENU. Scroll  
to BASE SETTINGS.  
Press OK. Scroll  
to RINGER VOLUME.  
2. Press OK. Scroll  
or  
to select the volume level  
which is played. Press SAVE.  
Handset priority  
Your BT Freestyle 4100 is preset so that when you  
receive an incoming call, all handsets will ring. You can  
change this so that one handset will ring 2, 4, 6, or 8  
times before the others.  
1. Press MENU. Scroll  
to display BASE SETTINGSand  
press OK.  
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58  
Base settings  
2. Scroll  
Use  
to HANDSET PRIORITYand press OK.  
and  
to select between:  
ALL HANDSETS– all handsets ring together.  
Press OK confirm.  
SELECTED HANDSET– one handset rings before the  
others. Display shows SELECT HANDSETand the handset  
numbers. Use  
and  
to select the handset that you  
want to ring before the others. Press OK. Display shows  
RING DELAY. Press  
or  
to choose how many rings  
before the other handsets rings, 2, 4, 6, or 8 then press  
OK to confirm.  
It is possible to switch from pulse  
Dial mode  
to tone by pressing  
.
Your BT Freestyle 4100 is pre-set to Tone dialling.  
You can switch to Pulse dialling which may be necessary  
if you are using your BT Freestyle 4100 with an older  
style switchboard.  
1. Press MENU. Scroll  
to display BASE SETTINGSand  
press OK.  
2. Scroll  
to DIAL MODEand press OK. The current  
setting is indicated with a . Press  
or  
to  
highlight TONEor PULSEand press OK to confirm.  
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Base settings  
59  
Recall mode  
Recall is used with some switchboard features and some  
BT Calling Features.  
It is pre-set to Timed Break which is correct for direct  
exchange lines and most switchboards. For some  
switchboards you may need to select Earth (consult your  
switchboard supplier).  
To change the recall type  
1. Press MENU. Scroll  
to display BASE SETTINGSand  
press OK.  
2. Scroll  
to RECALL MODEand press OK.  
The current setting is indicated with a . Press  
or  
to highlight TIMED BREAKor EARTHand press OK to  
confirm.  
Base PIN  
Your base uses a 4-digit PIN as a security code when  
registering and de-registering new handsets. The original  
setting is 0000.  
To change the PIN  
1. Press MENU. Scroll  
to display BASESETTINGSand  
press OK. Scroll  
to CHANGESYSTEMPINand press OK.  
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60  
Base settings  
2. Enter the current PIN and press OK.  
3. Display shows ENTER NEW PIN. (Original setting 0000).  
Enter the new 4-digit PIN you want and press SAVE.  
4. Enter the new PIN again to confirm and press SAVE.  
Display shows SYSTEM PIN CHANGED.  
Base setting defaults  
Setting  
Options  
Default  
1
Base ringer melody  
Base ringer volume  
Dial mode  
5 melodies  
5 levels and off  
Pulse and Tone  
5
Tone  
System PIN  
0000  
Recall mode  
Timed Break and Earth  
Time Break  
All handsets  
Handset priority  
All handsets or an  
individual handset  
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Additional handsets and bases  
61  
Registering new handsets  
If Registration fails, try again.  
If you can still not get your handset  
to register, call the BT Freestyle  
Helpline on 0870 240 3962.  
You can register up to 5 handsets to your BT Freestyle  
4100 base.  
If you have purchased a Twin, Trio or Quad the  
handsets in these packs are already pre-registered to  
the main base.  
However if you purchase additional Freestyle 4100  
handsets separately you will need to register them to the  
base first for them to work.  
1. When you switch on a new Freestyle 4100 handset,  
the display shows REGISTER HANDSET?Press OK.  
Display shows SELECT BASE.  
2. Press  
or  
to select the base number and press  
OK. If the handset is new then choose Base 1, if it has  
been registered to other bases choose the first number  
not marked with a *  
.
3. Enter the base PIN (original setting 0000) and press OK.  
Page  
4. Press and hold the  
button on the base for around  
Page  
10 seconds. When the base beeps, release the  
button. The handset is automatically assigned the next  
available handset number. The handset will beep when  
registration has taken place.  
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62  
Additional handsets and bases  
Customer Helpline  
De-registering a handset  
If you experience any difficulties  
please call the Helpline on  
0870 240 3962 or email  
You can de-register any handset from a base using any  
handset registered to an in range base.  
1. Press MENU then scroll  
to REGISTRATIONand press  
OK. Display shows REGISTER HANDSET.  
Press  
to display DE-REGISTER HANDSETand  
press OK.  
2. Enter the 4 digit base PIN (original setting 0000) and  
press OK. Press  
want to de-register.  
or  
to select the handset you  
3. Press OK. Display asks you to confirm de-registration.  
Press OK. Display confirms de-registration.  
Transferring calls and 3-Way calls  
When you are on a call you can transfer the call to  
another BT Freestyle 4100 handset. You can also  
bring another internal handset in on the call to hold  
a 3-way call.  
Transferring a call  
During an external call:  
Int  
Int  
You cannot use  
until the call  
1
Press  
, the display shows Call Handsetand the  
timer is shown in the display.  
other handset numbers.  
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Additional handsets and bases  
63  
2
3
Use  
and  
to select the handset you want to  
transfer the call to, then press OK. Alternatively, just  
press the number of the handset you want, e.g. press  
for handset 2. The external caller is put on hold and  
the called handset rings.  
2
When the second handset answers you will be able to  
speak to them without the external party hearing. To  
transfer the call just hang up on the originating handset.  
If the other handset does not  
answer you can stop the ringing  
and retrieve the original call by  
pressing Switch.  
3-Way calls  
During an external call:  
Int  
1
2
Press  
, the display shows CallHandsetand the other  
Int  
You cannot use the  
button  
until the call timer is shown in  
the display.  
handset numbers.  
Use  
then press OK. Alternatively, just press the number of  
the handset you want, e.g. press for handset 2.  
and  
to select the internal handset you want,  
2
The external caller is put on hold and the internal handset  
rings.  
3
4
When the internal handset answers you will be able to  
speak to them without the external party hearing.  
If the other handset does not  
answer you can stop the ringing  
and retrieve the original call by  
pressing Switch.  
You can now speak to either party individually, pressing  
Switch to alternate between the two, or press Join to hold  
a 3-way call. Either handset can leave the call at any time  
by hanging up.  
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64  
Additional handsets and bases  
Using additional bases  
Selecting another base  
You can use your handsets with up to 4 different bases.  
When you have registered a handset to more than one  
base, you can switch between bases.  
1. Press MENU. Press  
to scroll to HANDSET SETTINGS.  
to SELECT BASEand press OK.  
Press OK, then scroll  
All bases your handset is registered with are displayed.  
The current base is ticked.  
2. Scroll  
to the base you want to use and press OK.  
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Help  
65  
Replacing the handset batteries  
After a time, you may find that the handset batteries are running out of charge more  
quickly. This is a standard sign of wear and the batteries will need replacing.  
For spare AAA NiMH rechargeable batteries please contact the BT Freestyle Helpline  
0870 240 3962.  
Slide off the battery compartment cover. Install the batteries as shown.  
+
+
Slide the battery compartment cover back into place.  
Do not immerse the batteries in water or throw them onto a fire, or dispose of them with  
ordinary domestic refuse.  
Never use non-rechargeable batteries. Only fit rechargeable Nickel Metal Hydride (NiMH)  
AAA. Using the wrong type of batteries will invalidate your guarantee and may damage  
the phone.  
BT accepts no responsibility for damage caused to your BT Freestyle 4100 by using any  
other type of battery.  
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66  
Help  
Problems  
No display appears  
Possible cause  
The handset may be switched off.  
Press and release the  
button to switch the  
handset on.  
The batteries may be flat, dead or incorrectly inserted.  
Recharge, replace or renew the batteries.  
No dial tone  
Make sure your handset is registered to the base and  
within range of the base.  
Is the telephone cord of the base plugged into the  
phone socket?  
Check that the base station is connected to the mains  
power and switched on.  
You cannot link up  
with the base station  
Does the display show Out of Range? If so, you are  
out of range of the base the handset is registered to or  
power is off at the base.  
Batteries could be low or flat.  
If using more than one base station, check that you  
have the correct base selected.  
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Help  
67  
Problems  
Possible cause  
Handset does not ring  
The ringer volume may be switched off (if it is there will  
be a RINGER OFF ICON in the display. Press and hold  
to switch it off and on. To adjust the ringer volume  
on the handset, see page 51.  
Check that the base station is plugged into the phone  
socket and mains power and switched on.  
Buzzing noise on my  
radio, TV, computer  
Sometimes your BT Freestyle 4100 can interfere with  
other electrical equipment if it is placed too close.  
It is recommended that you place your BT Freestyle 4100  
handset at least one metre away from such appliances to  
avoid any risk of interference.  
BT Freestyle 4100 Helpline  
BT accessories and  
replacement items  
0870 240 3962 or email  
For a full range of accessories and  
replacement items for BT products  
please call 0870 240 5522, or visit:  
Call the dedicated BT Freestyle 4100  
Helpline:  
if you are having difficulties  
using your BT Freestyle 4100;  
if you need replacement  
batteries or mains power lead.  
Lines open 9am – 5.30pm,  
Monday to Friday.  
9.30am – 2.30pm Saturday.  
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68  
General information  
You must subscribe to your network provider’s caller display service before some of the  
features on your BT Freestyle 4100 will work. A quarterly fee is payable.  
IMPORTANT  
This equipment is not designed for making emergency telephone calls when the power  
fails. Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom.  
Safety  
General  
Only use the power supply suitable for the BT Freestyle 4100 base or chargers. Using an  
unauthorised power supply will invalidate your guarantee and may damage the telephone.  
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are  
available from the Freestyle Helpline 0870 240 3962.  
If the keypad is locked, it is still possible to make emergency calls to 999 and 112  
numbers.  
Radio signals transmitted between the handset and base may cause interference to  
hearing aids.  
It is recommended that advice from a qualified expert is sought before using this product  
in the vicinity of emergency/intensive care medical equipment.  
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69  
It is recommended that if you have a pacemaker fitted you check with a medical expert  
before using this product.  
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release  
of highly toxic chemicals.  
Cleaning  
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.  
Never use household polish as this will damage the product. Never use a dry cloth as this  
may cause a static shock.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the batteries are being recharged or during prolonged  
periods of use. This is normal. However, we recommend that to avoid damage you do not  
place the product on antique/veneered wood.  
Do not submerge any part of your product in water and do not use it in damp or humid  
conditions, such as bathrooms.  
Do not expose your product to fire, explosive or other hazardous conditions.  
There is a slight chance your phone could be damaged by and electrical storm. We  
recommend that you unplug the power and telephone line cord from the base for the  
duration of the storm.  
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70  
General information  
Technical information  
How many telephones can you have?  
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used  
to calculate the number of items which may be connected to any other telephone line.  
Your BT Freestyle 4100 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4  
is exceeded, the telephone may not ring.  
With different telephone types there is no guarantee of ringing, even when the REN is  
less than 4.  
Only use the supplied mains power adaptors, item code 010091 for the base station and  
010093 for the charger.  
Only use approved AAA NiMH rechargeable batteries.  
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71  
Connecting to a switchboard  
Switchboard compatibility  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards, which support tone dialling, timed break recall or  
earth recall. If in doubt please consult your service provider.  
Switchboard external line access code  
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the  
switchboard has time to pick up an outside line, you may also need to add a ‘pause’ after  
the access code.  
Insert a ‘pause’ in a stored number  
If you need to add a pause in the dialling sequence, follow the example given below:  
9
P
0870 240 3962  
Switchboard code for  
an outside line  
Pause inserted in  
dialling sequence  
Rest of number  
When storing a number, at the point you want to insert a pause, press and hold 0 until P  
is displayed. You can enter as many pauses as required.  
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72  
General information  
Guarantee  
Your Freestyle 4100 handset is guaranteed for a period of 12 months from the date of  
purchase.  
Subject to the terms listed below, the guarantee will provide for the repair of, or at  
BT’s or its agent’s discretion the option to replace the Freestyle 4100, or any component  
thereof, (other than batteries), which is identified as faulty or below standard, or as a  
result of inferior workmanship of materials. Products over 28 days old from the date of  
purchase may be replaced with a refurbished or repaired product.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects that occur within the 12 month guarantee period.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as instructed.  
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear  
and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair  
other than through approved agents.  
This guarantee does not affect your statutory rights.  
Within the 12 month guarantee period:  
If you experience difficulty using the product, prior to returning your product, please  
contact the BT Freestyle 4100 Help Desk for assistance 0870 240 3962 or email  
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Outside of the 12 month guarantee period:  
If your product needs repair after the guarantee period has ended, the repair must meet the  
approval requirements for connection to the telephone network. We recommend that you  
call the Helpline on 0870 240 3962 and ask for details of our recommended repair agents.  
For your records  
Date of purchase:  
Place of purchase:  
Serial number:  
For guarantee purposes proof  
of purchase is required so please  
keep your receipt.  
Enter your base PIN here:  
[
]
/
/
/
(see page 59 for more information)  
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General information  
R&TTE  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards.  
This equipment complies with the essential requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive 1999/5/EC.  
Declaration of Conformance  
Hereby, Vtech declares that this BT Freestyle 4100 is in compliance with the essential  
requirements and other relevant provisions of Directive 1999/5/EC.  
For a copy of the Declaration of Conformity, please contact the BT Helpline on  
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75  
Software” means any software provided by BT to  
enable the Customer to access or use the Service.  
SMS service conditions for Bizzyline  
(Direct) Ltd., Issue 1, 5 July 2001  
2. DURATION  
IMPORTANT  
This Contract begins on the date that the Customer  
registers for service by sending their first SMS  
message and will continue until terminated in accor-  
dance with this Contract.  
You must read the following Conditions before you  
register for SMS Service, by registering you have  
accepted these conditions.  
1. INTERPRETATION  
3. PROVISION OF THE SERVICE  
In this Contract:  
3.1 Bizzyline will provide the Customer with the Service  
on the terms of this Contract.  
Authorised User” means anyone the Customer  
allows to use the Service.  
3.2 Bizzyline will use reasonable endeavours to provide  
the Service by any date agreed with the Customer  
but all dates are estimates and Bizzyline has no  
liability for any failure to meet any date.  
Bizzyline” means Bizzyline (Direct) Ltd. of Warford  
Hall, Merrymans Lane, Great Warford, Alderley  
Edge, Cheshire. SK9 7TP. Registered in England  
No. 3308270.  
3.3 Bizzyline will provide the Service with the reasonable  
skill and care of a competent service provider.  
BT” means British Telecommunications plc of 81  
Newgate Street, London, EC1A 7AJ registered in  
England No. 1800000.  
3.4 It is technically impracticable to provide a fault free  
Service and Bizzyline does not undertake to do so.  
Bizzyline will however repair any reported faults as  
soon as it reasonably can.  
Code of Conduct” means the guidelines regarding  
the use of SMS issued by Bizzyline for the protection  
of the Customer and other users of the Service.  
3.5 Bizzyline cannot be held accountable for loss of  
service caused by faults, maintenance or other  
issues on the mobile networks which are outside of  
Bizzyline’s direct control.  
Contract” means, in order of precedence, these  
Conditions and Registration by sending the first  
SMS message.  
3.6 Occasionally Bizzyline may:  
Customer” means the person using the service.  
(a) change the technical specification of the  
Service, provided that any change to the tech-  
nical specification does not materially affect the  
performance of the Service;  
Helpdesk” means the helpdesk facility provided by BT  
to handle enquiries and administration for the Service.  
Service” means the SMS service and any other  
related or ancillary services provided by Bizzyline in  
conjunction with BT.  
(b) suspend the Service for operational reasons such  
as repair, maintenance or improvement of the  
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SMS Service Conditions  
Service or because of an emergency. Bizzyline  
will restore the Service as soon as it reasonably  
can after suspension; or  
4.2 The Customer must immediately inform Bizzyline if  
there is any reason to believe that information has  
or is likely to become known to someone not autho-  
rised to use it or is being or is likely to be used in an  
unauthorised way.  
(c) give the Customer instructions which it believes  
are necessary for reasons of health, safety or the  
quality of any service provided by Bizzyline to  
the Customer or any other customer.  
4.3 Bizzyline reserves the right to suspend access to the  
Service if at any time Bizzyline considers that there  
is or is likely to be a breach of security.  
3.7 Except for Software (if any) provided to the  
Customer by Bizzyline as part of the Service, the  
Customer is responsible for providing suitable  
software and telecommunications equipment and  
services necessary to access and use the Service.  
This Contract does not include the provision of  
telecommunications services necessary to connect  
to and use the Service.  
4.4 Bizzyline reserves the right (at its sole discretion) to  
require the Customer to change information used by  
the Customer in connection with the Service.  
4.5 The Customer must immediately inform Bizzyline of  
any changes to the information the Customer  
supplied when registering for the Service.  
3.8 The Customer is responsible for the acts and omis-  
sions of all Authorised Users in connection with the  
Service and is liable for any failure by any Authorised  
User to perform or observe the terms and conditions  
of this Contract, including any instructions issued  
under paragraph 3.5.  
5. USE OF THE SERVICE  
5.1 The Service is provided solely for the Customer’s own  
use (including use by Authorised Users) and the  
Customer will not sell or attempt to sell the Service  
(or any part or facility of it) to any third party.  
3.9 The Customer acknowledges that he or she is aware  
of the Code of Conduct and that the Code of  
Conduct has been made available for the protection  
and safety of the Customer and others using the  
Service. The Customer agrees to ensure that any  
Authorised Users are aware of and familiar with the  
Code of Conduct.  
5.2 The Service may be used by individuals who are at  
least 18 years of age or by minors who have the  
permission of a parent or responsible adult to use  
the Service.  
5.3 The Customer is solely responsible for evaluating any  
goods (including software) or services offered by third  
parties via the Service. Bizzyline will not be a party to  
or in any way responsible for any transactions  
between the Customer and third parties.  
4. SECURITY  
4.1 The Customer is responsible for the security and  
proper use of all information used in connection  
with the Service and must take all necessary steps to  
ensure that this is kept confidential, secure, used  
properly and not disclosed to unauthorised people.  
5.4 The Service must not be used by the Customer or any  
Authorised User in a way that does not comply with:  
(a) the terms of any legislation or any licence appli-  
cable to the Customer or that is in any way  
unlawful;  
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77  
(b) any instructions given by Bizzyline under para-  
graph 3.5(c); or  
(b) the Service is faulty or cannot be used by that  
third party.  
(c) the Code of Conduct.  
Bizzyline will notify the Customer of any such claims  
or proceedings and keep the Customer informed as  
to the progress of such claims or proceedings.  
5.5 The Service must not be used by the Customer or  
any Authorised User:  
(a) fraudulently, in connection with  
offence, or otherwise unlawfully;  
a
criminal  
6. CONFIDENTIALITY  
6.1 Bizzyline will keep in confidence any information  
provided to it by the Customer when registering for  
the Service or otherwise under this Contract and will  
not disclose that information to any person (other  
than its employees, contractors, or professional  
(b) to send, receive, upload, download, use or re-use  
any information or material which is offensive,  
abusive, indecent, defamatory, obscene or  
menacing, or in breach of confidence, copyright,  
privacy or any other rights;  
advisers, or the employees or contractors of  
a
(c) to cause annoyance, inconvenience or needless  
anxiety;  
Bizzyline Group Company who need to know the  
information) without the Customer’s consent.  
(d) to send or provide unsolicited advertising or  
promotional material or to receive responses to  
any unsolicited advertising or promotional mate-  
rial sent or provided using the Service by any  
third party; or  
6.2 This paragraph 6 will not apply to:  
(a) any information which has been published other  
than through a breach of this Contract;  
(b) information lawfully in the possession of the  
recipient before the disclosure under this  
Contract took place;  
(e) other than in accordance with the acceptable  
use policies of any connected networks.  
(c) information obtained from a third party who is  
free to disclose it;  
5.6 If the Customer, an Authorised User or anyone else,  
with or without the Customer’s knowledge or  
approval, uses the Service in contravention of para-  
graphs 5.1, 5.2, 5.3, 5.4 or 5.5. Bizzyline may treat  
(d) information which  
a
party is requested to  
disclose and if it did not could be required by law  
the contravention as  
a
material breach of this  
to do so; or  
Contract which cannot be remedied for the  
purposes of paragraph 10.  
(e) information which has been reduced by Bizzyline  
to anonymous, non-personal form before  
disclosure.  
5.7 The Customer must indemnify Bizzyline against any  
claims or legal proceedings which are brought or  
threatened against Bizzyline by a third party because:  
6.3 This paragraph 6 will remain in effect for 2 years  
after the termination of this Contract.  
(a) the Service is used in breach of the provisions of  
this paragraph 5; or  
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SMS Service Conditions  
7. LIMITATION OF LIABILITY  
8. MATTERS BEYOND REASONABLE CONTROL  
7.1 Bizzyline accepts unlimited liability for death or  
personal injury resulting from its negligence and  
paragraphs 7.2 and 7.3 do not apply to such liability.  
If Bizzyline is unable to perform any obligation under  
this Contract because of a matter beyond its reason-  
able control such as lightning, flood, exceptionally  
severe weather, fire, explosion, war, civil disorder,  
industrial disputes (whether or not involving its  
employees), or acts of local or central Government or  
other competent authorities, or events beyond the  
reasonable control of its suppliers, it will have no  
liability for that failure to perform.  
7.2 Bizzyline is not liable to the Customer, either in  
contract, tort (including negligence) or otherwise for  
direct or indirect loss of profits, business or antici-  
pated savings, nor for any indirect or consequential  
loss or damage or for any destruction of data.  
7.3 Bizzyline’s liability to the Customer in contract, tort  
(including negligence) or otherwise in relation to this  
Contract is limited to £1,000 for any one incident or  
series of related incidents and to £2,000 for all inci-  
dents in any period of 12 months.  
9. TERMINATION OF THIS CONTRACT BY  
NOTICE  
Either party may terminate this Contract on 14  
days’ notice to the other, without prejudice to any  
rights that may have accrued before termination.  
Upon termination (for whatever reason), Bizzyline  
may re-allocate any information associated with the  
terminated Service.  
7.4 Bizzyline excludes all liability of any kind in respect  
of any material which can be accessed using the  
Service and is not responsible in any way for any  
goods (including software) or services provided by  
third parties advertised, sold or otherwise made  
available by means of the Service.  
10. BREACHES OF THIS CONTRACT  
7.5 Bizzyline is not liable to the Customer either in  
contract, tort (including negligence) or otherwise for  
the acts or omissions of other providers of telecom-  
munications or services or for faults in or failures of  
their equipment.  
10.1 Either party may terminate this Contract or the  
provision of Service under it without notice if the  
other:  
(a) commits a material breach of this Contract,  
which is capable of remedy, and fails to remedy  
the breach within a reasonable time of a written  
notice to do so;  
7.6 Each provision of this Contract, excluding or limiting  
liability, operates separately. If any part is held by a  
court to be unreasonable or inapplicable, the other  
parts shall continue to apply.  
(b) commits  
a
material breach of this Contract  
which cannot be remedied; or  
(c) is repeatedly in breach of this Contract.  
10.2 If any of the events detailed in paragraph 11.1 occur  
because of the Customer or an Authorised User,  
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79  
Bizzyline may suspend the Service without prejudice  
to its right to terminate this Contract. At its sole  
discretion, Bizzyline reserves the right to suspend or  
terminate any Authorised User’s use of the Service  
as an alternative remedy to immediate suspension  
or termination of the Contract.  
13. ENTIRE AGREEMENT  
This Contract contains the whole agreement  
between the parties and supersedes all previous  
written or oral agreements relating to its subject  
matter.  
This remedy is without prejudice to Bizzyline’s right  
subsequently to suspend or terminate the Contract.  
Bizzyline may refuse to restore Service which has  
been suspended under this paragraph until it has  
received assurances satisfactory to Bizzyline that the  
breach has been remedied and will not be repeated.  
14. NOTICES  
Notices given under this Contract may be delivered  
on-line, in writing or by SMS message; notices will  
be deemed effective on the date of publication, or  
otherwise as notified to the Customer by Bizzyline.  
A notice from Bizzyline which is sent by SMS to the  
Customer’s SMS mailbox will be deemed effective 3  
days after the date it is sent. A notice from the  
Customer to Bizzyline will be deemed effective when  
received by Bizzyline at the address on these Terms  
and Conditions.  
10.3 Termination under this paragraph is without preju-  
dice to any rights that may have accrued before  
termination.  
10.4 If either party delays in acting upon a breach of this  
Contract that delay will not be regarded as a waiver  
of that breach. If either party waives a breach of this  
Contract that waiver is limited to that particular  
breach.  
15. DATA PROTECTION CONSENT  
By accepting the terms and conditions of this  
Contract, the Customer grants Bizzyline and its  
agents processing data on Bizzyline’s behalf,  
permission, in accordance with the Data Protection  
Acts 1984 and 1998, to send the Customer unso-  
licited advertising and promotional material  
pertaining to other Bizzyline products and services  
and to third-party products and services selected by  
Bizzyline. The Customer may revoke permission to  
Bizzyline and its agents to send the Customer unso-  
licited advertising and promotional material  
pertaining either to other Bizzyline products and  
services or to third party products and services, or  
both, by writing to us at the address on these Terms  
and Conditions.  
10.5 Upon termination (for whatever reason), Bizzyline  
may re-allocate any information associated with the  
terminated Service.  
11. CHANGES TO THIS CONTRACT  
Bizzyline can change the Conditions of this Contract  
at any time on 14 days’ notice to the Customer.  
12. ASSIGNMENT  
Neither party may assign or transfer any of its rights  
or obligations under this Contract, without the  
written consent of the other, except that Bizzyline  
may assign its rights or obligations (or both) to a  
Bizzyline Group Company without consent.  
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80  
SMS Service Conditions  
16. LAW  
CODE OF CONDUCT  
This Contract is governed by the law of England and  
Wales.  
How should I behave when I use the Bizzyline SMS  
Service?  
Here are a few guidelines for you to consider when  
you’re using SMS, which like any Service, can allow  
strangers to meet and chat anonymously.  
17. HELPLINE  
If you have any questions relating to these Terms &  
Conditions, please call 0906 302 0069 (calls are  
charged at 50p per minute and the helpdesk is open  
from 9.00am7.00pm (Monday to Friday) and  
9.30am5.30pm (Saturday).  
Remotely, people may not be who they say they are.  
You could be putting yourself at risk if you arrange  
to meet someone you’ve met through the SMS  
service. If you do agree to meet someone, never go  
alone, always meet in a public place. Never go in  
the other person’s car, and do tell a friend where  
you’re going and, just as importantly, when you’ll  
be back.  
Don’t give out your name, address, or telephone  
number or ask anyone else for this information via  
SMS.  
Please don’t intimidate others on the SMS service  
by sending abusive, menacing or obscene  
messages – you will be in breach of the Conditions  
for Bizzyline if you do.  
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Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of  
contract. Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2004.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
BT Freestyle 4100 SMS Issue 2 (1/04) 3  
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  

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