Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 4000 range.
It may also be registered to other GAP compatible bases, with possible limited availability
of some functions
Diverse 4000 Classic
User
Guide
Handset & Charger
Digital Cordless Telephone
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Please open this page for an
‘At a glance’ guide to your
Diverse 4000 Classic.
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
At a glance
In use light
Display
Lights up to indicate
an incoming call, an
alarm call or when the
handset is in use.
Displays the status of
your handset.
Option buttons
Lets you select from
the menu options
Directory
shown on the display.
Used to store and
dial numbers in the
directory.
Red phone
To end a call, return to
idle and turn the
power off and on.
One button
Apart from being the
number one button,
hold down to access your
Voice Mail service or
answering machine.
Green phone
DEF
1
ABC
3
6
For making and
answering calls.
2
GHI
MNO
4
JKL
TUV
5
8
0
Star/Bell
Keypad
PQRS
WXYZ
9
7
Switches the handset
ringer on and off.
Hash/Keyguard
Switches the keypad
guard on and off.
ᮣ
R
R
For use with switchboards
and certain Network
Services.
Extra Directory
Used to store
10 additional names
and numbers.
Microphone
1
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
In this guide
At a glance
1
4
Caller Display
Calls list
Menu structure
23
23
27
28
28
Quick guide to handset
Call Divert
Withhold number
Ring Back
31
33
Keyguard
Connect to the power supply 10
39
41
Register and charge
the handset
11
13
Setting pauses
Set the date and time
Index
43
19
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
3
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Menu Structure
1 Sel Services
1-1 Withhold No.
1-2 Call Waiting
1-3 Ringback Off
1-4 Call Divert
2 Alarm Clock
3 Audio Set
Enter alarm call time
3-1 H/Set Vol
3-2 Ringer
set
set
set
3-3 Melody
5 Base Set
5-1 Audio Set up
5-2 Date/Time
5-1-2 Ringer Vol
5-1-3 Melody
set
set
5-2-1 Date Set
5-2-2 Clock Set
5-2-3 Clock Mode
5-2-3-1 24H
5-2-3-2 12H
5-3 System PIN
5-4 Base Reset
5-5 Add Features
enter
default
5-5-1 Dial Mode
5-5-1-1 Tone
5-5-1-2 Pulse
5-5-1-3 DTMF-EARTH
100 MS
5-5-2 tbr
120 MS
180 MS
250 MS
300 MS
600 MS
5-5-3 Repeater
5-5-4 Barge In
on/off
on/off
6
Voice
Mail
6-1
Set key
1
6
7 Register hs
PIN
enter
Please note
If your handset is registered to a Diverse 4000 answering machine base, you will
have additional menus in No.6 Voice Mail. Please refer to your Diverse 4016
guide to see what further menus are now available.
4
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Menu structure for directory, redial list, extra directory
Opens directory
Opens redial list
1. Edit entry
2. New entry
3. Show entry
4. Del entry
ᮣ
Opens extra directory
Menu structure for message handling
1 Ans M 01 / 02
(If handset is registered to an answering machine base)
Press
to open list
2
MailboxTakes
you
into
Press
to open list
e.g Call Minder (requires subscription)
3 Calls 02 / 06
Press to open list
3-1 Delete
3-2 Copy To Dir
3-3 Time
delete entry
copy no. to directory
display date/time
indicate new/old
3-4-1 Missed
3-4-2 All
3-4 Status
3-5 List Mode
3-6 Delete List
IMPORTANT
If you make a mistake, you can return to the previous menu by pressing the
RED PHONE button. If you keep pressing the RED PHONE button you will
return to the idle screen.
5
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Quick guide
Commonly used handset functions and settings
Switch handset on/off
Hold down
Switch keyguard on/off Hold down
Switch handset
Hold down
ringer on/off
Make an external call
To end a call
Redial a number
To store a number in
Select one of last 5 numbers
MENU
COPY TO DIR OK OK
SAVE
Add number
the directory
Dial from the directory
Dial from the Calls list
MENU
AUDIO SET
OK
H/SET VOL
OK
Handset volume
INT
Make internal call
Transfer call to handset
Set date
Call all, or
INT
Handset number (eg. 2)
MENU
BASE SET OK
DATE/TIME OK DATE SET
OK
Enter the date
MENU
BASE SET OK
DATE/TIME OK
CLOCK SET
Set time
OK
OK
Enter time
MENU
MENU
ALARM CLOCK OK
ALARM CLOCK OK
OK
Set the alarm
Enter the alarm time
Cancel the alarm
6
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Quick guide to handset
display icons
Redial, lists up to the last 5 dialled number.
Indicates messages in the Calls list.
Flashes to indicate new messages.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Do not disturb/No tones.
Handset locked.
Displayed when the Alarm clock is set.
eg.
Shows the number of the handset and is displayed in top left hand corner.
7
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Introduction
Unpacking your Diverse
4000 Classic handset &
charger
Please note
Your Diverse 4000 Classic handset
and charger can be used with any
product in the Diverse range,
(apart from the Diverse 1000).
Please refer to your main user guide
for a complete list of product
features.
If anything is missing, please
contact your place of purchase
immediately.
One Diverse 4000
Classic handset
For your records
One Diverse 4000
Classic charger
Date of purchase:
Place of purchase:
One power supply
for the charger
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Two AA rechargeable
batteries
One belt clip
One battery
compartment cover
8
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Safety information
General
Cleaning
Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone. Power supply
number is M-GA35-095130F.
Simply clean the handset and base
station with a damp (not wet) cloth, or an
anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
For the handset use only approved nickel-
cadmium (NiCad) rechargeable batteries.
Never use other batteries or conventional
alkaline batteries. They could lead to a
short circuit or destroy the battery
casing. Recommended batteries should
have a power rating of at least 600mAh
1.2V. Batteries are available from the
Diverse Helpline 08457 908070.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid
damage.
If the Keyguard is switched on, it is NOT
possible to make calls, including
emergency numbers (999/112).
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
Do not expose your product to fire,
explosive or other hazardous conditions.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
9
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Setting up
1
Plug the power supply
unit cable into the charger
IMPORTANT
Please note that your handset is
NOT registered to a base station.
The Diverse 4000 Classic handset
will be easily registered once you
complete steps 1 to 3.
Plug the power supply unit cable
into the power socket on the
underside of your Diverse 4000
Classic charger.
Plan the location
Situate your product close enough
to a mains power socket so that the
cable will reach.
Make sure it is at least 1 metre
away from other electrical products
to avoid interference.
2
Plug the power supply
unit into the wall socket
Do not situate the product in the
bathroom or other humid areas.
10
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To register your handset, place it in
3
Registering and charging
the handset
the main Diverse 4000 base station
with the display facing upward.
After approx. one minute, the
handset’s internal number is
displayed (eg: INT2). Successful
registration is signalled by a
confirmation tone.
The display is protected by a plastic
film. You can remove this protective
film from the display.
Replace the newly registered
handset into the Classic Charger
Unit and leave to charge for
approximately 16 hours. The
charging status icon flashes on the
handset to indicate that the
batteries are being charged.
Insert the batteries
When the handset is registered the
display will show:
Insert the two batteries supplied, as
indicated on the label inside the
battery compartment and slide the
battery compartment cover shut.
If the icons on the display flash
continuously…
It means that the handset is not
registered with the base station.
The battery cover may be found in
the packaging with the batteries.
Ensure you have correctly carried
out step 3 above.
WARNING
All additional handsets you purchase
will need to be individually
registered with the base station before
they will work.
Under no circumstances should non-
rechargeable batteries be used. Only
use the approved batteries. Using
unapproved batteries will invalidate
your guarantee and may damage
the telephone.
11
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Leave the handset for approx. 16
Battery performance
hours in the base station to charge
the batteries, as they are not
charged in the factory. The charging
status icon flashes on the handset
to indicate that the batteries are
being charged.
After charging your handset batteries
for the first time, subsequent charging
time is approximately 4–5 hours.
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 200 hours standby time
on a single charge. However, new
NiCad batteries do not reach their
full capacity until they have been in
normal use for several days.
Battery level icons
When the batteries are almost flat a
beep sounds and the display shows
the empty battery icon. You will
need to recharge your handset before
you can use it. The various states of
charge are shown below:
Fully discharging the batteries at least
once a week will help them last as
long as possible. However, the charge
capacity of rechargeable batteries will
reduce with time as they wear out, so
reducing the talk/standby time of the
handset. Eventually they will need to
be replaced. New batteries can be
obtained from any BT shop or from
the Diverse Helpline 08457 908070.
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Out of range?
If you replace the handset batteries
with ones that have been fully
charged, the battery indicator will
not show full until the next charge
cycle has been completed. Charge
the handset until the batteries
register full again. From then on
the display will be correct.
If you go out of range of a base
station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the
base station again when you come
back within range. However, by
simply switching the handset OFF
for a moment, then ON again, it
will find the base station within a
few seconds.
12
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
4
Fit the belt clip (optional)
5
Setting the date and time
MENU
Press the MENU options
button.
Fit the belt clip onto the back of the
handset.
Press the DOWN button
until the display shows
BASE SET.
Slot
OK
Press the OK button.The
display shows AUDIO SET UP.
Press the DOWN button
until the display shows
DATE/TIME.
OK
OK
Press the OK button.
The display will show
DATE SET.
Press the OK button.
Helpline
Use the keypad to enter
the date (DD/MM/YY).
Your Diverse 4000 Classic handset
& charger is now ready for use.
However, if you expereince any
difficulties please call the BT Diverse
Helpline on 08457 908 070.
OK
OK
OK
OK
Press the OK button.
Press the DOWN button
until the display shows
CLOCK SET.
Press the OK button.
Use the keypad to enter
the time in 12-hour clock
format (HH/MM).
After entering the time,
press the OK button.
Press the DOWN button to
choose AM or PM.
Press the OK button.
Press the RED PHONE
button until you return to
the idle screen.
13
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Note
If you subscribe to a Caller Display
Service the time and date will be set
with the first incoming call.
To set the time mode
(12 or 24-hour clock)
The handset’s default setting
is 12-hour clock. To change
the clock to the 24-hour
setting:
MENU
Press the MENU options
button.
Press the DOWN button
until the display shows
BASE SET.
OK
Press the OK button.
Press the DOWN button
until the display shows
DATE/TIME.
OK
Press the OK button.
Press the DOWN button
until the display shows
CLOCK MODE.
OK
Press the OK button.
Press the DOWN button to
switch between 24 H and
12 H settings.
OK
Press the OK button to
confirm the setting you
want.
14
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Using the telephone
Your Diverse 4010 Classic has a
Making and ending calls
menu driven display. The OPTION
buttons below the display allow you
to select options within each menu
To make an external call
and make adjustments to their
settings. When the phone is in idle
mode, press the MENU button to
enter the main menu. During a call,
if you press the MENU button it will
open the menu for that particular
situation.
Ensure the handset is
switched ON.
Press the GREEN PHONE
button. You will hear the
dial tone.
Dial the number.
Note
To quit a menu at any time, press
the RED PHONE button. This will
take you back one step. Keep
Preparatory dialling
pressing the RED PHONE button to
get back to the idle screen.
Enter the phone number
first. If you make a mistake
press the DELETE button
to remove any incorrect
digits.
To switch the handset power
on and off
Press the GREEN PHONE
button to dial the number.
Press and hold the RED
PHONE button to switch
the handset off.
To end a call
Press and hold the RED
PHONE button to switch
the handset on again.
Press the RED PHONE
button.
15
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Call timer
Name and number directory
Your handset automatically times
the duration of all external calls,
showing it on the display during
your call and for a few seconds after
it is finished.
You can store up to 20 of your most
frequently used names (up to 12
letters) and numbers (up to 22 digits
long).
To store a name and number
in the directory
To receive an external call
When the phone rings, the
In use light on top of the
handset will flash.
Press the DIRECTORY
button.
MENU
Press the MENU options
button.
Press the GREEN PHONE
button to answer the call.
Press the DOWN button
until the display shows
NEW ENTRY.
Or
If the handset is on the
base, simply lift it up and
speak. You do not need to
press the GREEN PHONE
button.
OK
Press OK to confirm.
Enter the telephone
number you want to store.
This is called auto-talk.
OK
Press OK to confirm.
You can switch autotalk off
so you always have to press
the GREEN PHONE button
to answer a call, see page 32.
The display shows <NAME>.
Enter the name using the
letters on the keypad.
(See ‘Character map’
opposite for how to enter
special characters).
For example, to enter the
name TOM:
Press the 8 button until T
appears on the display.
TUV
8
Press the 6 button until the
MNO
MNO
6
6
display shows O
.
Then press 6 until the
16
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
OK
display shows M.
To dial a number from the
directory
Press OK to confirm.
The display will show
SAVED and TOM.
Press the DIRECTORY
button.
Press the GREEN PHONE
button to dial the number.
A B C
If you wish, you can use
the keypad to enter the
first letter of the name, for
example to find TOM, press
the 8 button.
Or
Press the RED PHONE
button until you reach the
idle screen.
TUV
8
Press the DOWN button to
scroll to the entry you want.
Character map
As well as the standard letters and
numbers you can include special
Press the GREEN PHONE
button to dial the number.
✱
Press
1
0
#
To edit a directory entry
1st press Space
+
0
-
*
/
---
| |
2nd press
3rd press
4th press
5th press
6th press
1
Press the DIRECTORY
button.
(
|
)
A B C
MENU
OK
Use the keypad to enter
the first letter of the name
you want to edit.
?
–-–
,
Press the MENU options
button. EDIT ENTRY is
displayed.
Press the OK button.
Edit the number, if
necessary, using the
LEFT/RIGHT and DELETE
buttons .
MENU
Press the MENU options
button. COPY TO DIR is
displayed.
17
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Press the DOWN button to
OK
Press the OK button.
The number is shown
again.
display DEL ENTRY.
OK
Press the OK button to
confirm. The number is
deleted.
OK
OK
Press the OK button again.
<NAME> is displayed.
Press the RED PHONE
button until you reach the
idle screen.
If the name is correct,
press the OK button.
Or
If you wish to edit the name,
enter a new name now.
Note
To cancel any procedure, press the
RED PHONE button until the
display returns to the idle screen.
OK
Press the OK button.
The display will show
SAVED.
You can either press the
GREEN PHONE button to
dial the number or the
RED PHONE button until
you reach the idle screen.
To delete all entries from
the directory
Press the DIRECTORY
button.
To delete an entry from the
directory
MENU
Press the MENU options
button.
Press the 6 button,
MNO
6
Press the DIRECTORY
DEL ENTRY? is displayed.
button.
OK
Press the OK button to
confirm. All directory
numbers are deleted.
A B C
Use the keypad to enter
the first letter of the name.
Or
Press the RED PHONE
button until you reach the
idle screen.
Use the DOWN button to
find the entry you want.
MENU
Press the MENU options
button.
18
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Extra directory
Redial
This is an additional directory
Your handset automatically saves
the last five telephone numbers
dialled into a redial list.
where you are able to store up to 10
names and numbers. It can be used
for special numbers, i.e. Doctor,
Dentist, take-away numbers etc.
To dial a number in the
redial list
To store names and numbers
in the Extra directory
Press the REDIAL options
button. The last number
dialled will be displayed.
Press the EXTRA
DIRECTORY button.
ᮣ
Press the DOWN button to
scroll through the redial list.
MENU
Press the MENU button.
Press the GREEN PHONE
button to dial the number.
The structure for this
directory menu is the same
as the main name and
number directory.
To copy numbers shown in
the redial list to the directory
You can follow the
instructions starting on
page 16 for storing,
dialling, editing and
deleting numbers in this
directory.
Press the REDIAL options
button.
Press the DOWN button
until the number you want
to copy is displayed.
Note
MENU
Press the MENU button.
This Extra directory does not ‘name
and number match’ when used with
Caller Display.
Press the DOWN button
until the display shows
COPY TO DIR.
OK
Press the OK button.
The number is shown on
the display.
OK
Press OK to confirm.
<NAME> is displayed.
19
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Enter a name for the
Secrecy
number you want to copy
into the directory.
When on a call you can talk to
someone in the same room, without
your caller hearing.
OK
Press OK to confirm.
The display will show SAVED
and the name of the entry.
To switch secrecy on/off
You can dial this number
by pressing the GREEN
PHONE button or return to
the idle screen by pressing
the RED PHONE button.
During a call:
INT
Press the INT options
button.
The call is put on hold and
your caller will hear music.
To delete the redial list
Press the REDIAL options
To resume the call:
button.
MENU
Press the MENU options
MENU
Press the MENU options
button. The display shows
EDIT ENTRY.
button. The display shows
GO BACK.
OK
Press OK to confirm.
You can now speak to your
caller again.
MNO
Press the 6 button. The
display shows DEL ENTRY?.
6
OK
Press OK to delete the list.
You will hear a confirmation
tone.
Press the RED PHONE
button until you reach the
idle screen.
Note
To cancel any procedure, press the
RED PHONE button until the
display returns to the idle screen.
20
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
When the other handset
Internal calls
answers, tell them you are
transferring the call and
press the RED PHONE
button. The call is trans-
ferred and your handset
display shows LINE IN USE.
If you have multiple handsets
registered to the base you can
make internal calls between
handsets.
To make an internal call to
another handset
If the other handset does not
answer, or you wish to return to
your external caller:
INT
Press the INT options
button.
MENU
Press the Menu button.
Enter the number of the
handset you wish to dial,
e.g. 1 or 3. The handset
will ring.
The display will show
GO BACK.
OK
Press the OK option
button. You can speak to
your caller again.
Or
To call all handsets press
the ✱ button. The display
shows CALL ALL.
To hold a 3-way conversation
Press the RED PHONE
button to end the call.
You can talk to one
external caller and another
internal caller at the same
time on your Diverse 4000
Classic handset.
To transfer an external call
between handsets
While another handset
user is talking to an
external caller the display
shows LINE IN USE.
You can transfer an external
call to another handset
registered to the base.
Press the GREEN PHONE
button to join the
conversation. Display
shows LISTENING IN.
INT
Press the INT options
button.
Enter the number of the
handset to which you wish
to transfer the call.
21
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
A tone is heard by all three
parties when one party
enters or leaves the call.
Press the RED PHONE
button to end your call.
When the alarm goes off,
the In use light will flash.
To stop the alarm ringing,
press any button on the
keypad.
Alarm clock
You can use your handset as an
alarm clock. You must set the date
and time before the alarm will
work. The alarm will ring daily until
the setting is turned off.
To cancel the alarm setting
To set the alarm
MENU
Press the MENU button.
Press the DOWN button to
highlight ALARM CLOCK.
MENU
Press the MENU options
button.
OK
Press the OK button to
confirm. The alarm is
switched off and the
asterisk disappears from
the display.
Press the DOWN button to
display ALARM CLOCK.
OK
Press the OK button.
Enter the time you want
the alarm to go off, e.g.
0535 (12-hour clock).
Press the RED PHONE
button to return to the idle
screen.
OK
Press the OK button.
Select AM or PM using the
DOWN button.
To stop the alarm ringing
OK
Press the OK button to
confirm.
When the alarm goes off it
sounds like an incoming
call and lasts for about 30
seconds.
Press the RED PHONE
button to return to the idle
screen. An asterisk appears
in front of the time to
indicate that the alarm has
been set.
Press any button to switch
the alarm off.
22
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Caller Display and other
Select Services
If you have a new call in your Calls
IMPORTANT
list, the
icon and In use light
will flash.
To use Caller Display and Call
Waiting you must first subscribe to the
services from your Network Provider.
For more information on
BT’s Select Services call BT free
on 0800 800 150.
Please note
Calls that are ‘withheld’, ‘unavailable’
or ‘international’ are not stored in the
Calls list, as there is no telephone
number sent via the network
If you subscribe to a Caller Display
service you can see who is calling
you on your handset display, as well
as the date and time of their call
(unless the number has been
withheld).
Calls list
The Calls list contains the telephone
numbers of your last 30 callers.
If you have stored a name to go
with the number in your handset
directory, the name will be
displayed instead.
Whether you take a call or not, the
caller’s details are stored in the
Calls list. You can display, scroll
through and dial numbers in the list
and copy them into the directory.
Please ensure that you have stored
the full telephone number,
including the area code, otherwise
the name will not match the
number stored in the directory.
If a call is received when the Calls
list is full then the oldest entry will
be deleted automatically.
If the caller has withheld their
number, the display will show
WITHHELD.
If you call from another handset,
the display shows the handset
number and INT.
23
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Display the time of
the call:
To view the Calls list
MENU
Press the MENU options
button.
Press the ENVELOPE
options button. A flashing
envelope indicates new
(missed) calls. New calls
are displayed immediately.
Press the DOWN button to
highlight TIME.
OK
Press the OK options
button. The date and time
of the call are displayed.
If there are no new entries,
open the Calls list.
To return to the beginning
of the calls list, press the
RED PHONE button
repeatedly until it is
displayed.
Press the DOWN button to
highlight CALLS.
The display will show the
type of calls you have
received in your Calls list,
e.g. CALLS 02/06 means
you have received 2 new
calls and have 6 old calls.
Display the status
of the call:
OK
Press the OK button.
OK
Press the OK button to
display the most recent
number to call you.
MENU
Press the MENU options
button.
Press the DOWN button to
highlight STATUS.
Use the UP and DOWN
buttons to scroll through
the Calls list.
OK
Press the OK button.
NEW
When you have found the
entry you want, you have
the option to:
New call.
OLD
Call already in list.
Call a number from the
Calls list:
ANSWERED
The call was answered.
When the number you
wish to call is displayed,
press the GREEN PHONE
button. The number will be
dialled automatically.
Remember
If you have missed a call, the
icon will flash on the display.
24
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Store a number from the
Delete the whole Calls list:
Calls list into the directory:
When any number is
displayed, press the OK
button.
When the number you
want to store is displayed:
OK
OK
MENU
Press the OK button.
Press the MENU options
button.
MENU
Press the MENU options
button.
Press the DOWN button to
highlight DELETE LIST.
Press the DOWN button to
highlight COPY TO DIR.
OK
Press the OK button. The
display shows NO CALLS.
OK
OK
Press the OK button.
Enter a name if you wish,
see page 16 for instructions.
To set the Calls list to contain
all calls or missed calls only
Press the OK button.
The display shows SAVED.
You can either copy
another entry from the
Calls list or press the RED
PHONE button until you
reach the idle screen.
Press the ENVELOPE
options button.
Use the DOWN button to
highlight CALLS.
OK
Press the OK button.
MENU
Press the MENU options.
Delete a number from the
Calls list:
Press the DOWN button to
highlight LIST MODE.
When the number you
want to delete is displayed,
press the OK button.
OK
Press the OK button.
OK
Press the DOWN button to
highlight MISSED or ALL.
MENU
Press the MENU options
button.
OK
Press OK to confirm.
The display shows SAVED.
Press the DOWN button to
highlight DELETE.
OK
IMPORTANT
Press the OK button to
confirm. The display shows
DELETED.
Changing your Calls list from one
setting to the other will automatically
delete any entries in the current
Calls list.
25
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To switch Call Waiting on/off
Call Waiting
If you also subscribe to a Call
Waiting Service, when you are on a
call and another person tries to call
you, the second caller’s number will
appear on the handset display and
you will hear an intermittent beep
through the handset. This is to
alert you to the other caller waiting
to speak to you.
You can choose whether to have
your Call Waiting service switched
on or off depending on what you
are doing, e.g. if you are using the
Internet via your PC and do not
want Call Waiting to interrupt you.
MENU
Press the MENU options
button, SEL SERVICES is
displayed.
To accept a waiting call
OK
Press the OK options
button.
During a call when you
hear the Call Waiting beeps:
Press the DOWN until the
display shows CALL
WAITING.
The number (or name if
stored in the directory) of
the second caller will flash
on the display.
OK
Press the OK options
button.
Use the UP or DOWN
button to select whether
you want the service on
or off.
MENU
Press the MENU options
button. The display shows
ACCEPT.
Either
OK
Press the OK options
button.
OK
Press the OK options button.
Your current call is put on
hold and you are connected
to the second caller.
Press the RED PHONE
button until you reach the
idle display.
Press the RECALL button
to toggle between callers.
R
Or
OK
Press the OK button to
continue your conversation
with your first caller.
26
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
IF BUSY – calls are
Call Divert
forwarded if your phone is
engaged.
You can divert all incoming calls to
another number where you can be
reached.
Select your required option
and press the OK options
button, ON is displayed.
OK
OK
Please note
Press the OK options
button again.
Call Divert requires subscription
from your Network provider. You
may be charged a subscription fee.
Enter the phone number
where you want the calls to
be diverted to.
OK
Press the OK options
button.
To divert calls
You will hear a Network
message confirming your
divert request.
MENU
Press the MENU options
button, SEL SERVICES is
highlighted.
Press the RED PHONE
button until you reach the
idle display.
OK
Press the OK options
button.
Use the DOWN arrow on
the options button until
CALL DIVERT is highlighted.
OK
Press the OK options
button.
You now have a choice of
when you want calls to be
diverted:
AUTOMATIC – calls are put
straight through to the
number you have set.
NO ANSWER – calls are
diverted if your phone is
not answered.
27
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Withhold number
Ring Back
Your number appears on the display
of the person you call if they
subscribe to a Caller Display
service. You are able to withold
your telephone number from the
next call you make if you wish.
If you want to make a call and the
number is engaged you can set
your telephone to ring you back
when the caller has finished their
call. To switch this service off
before your call is returned i.e. if
you have to go out before your
caller has returned your call.
To withhold your number
from being sent
To switch Ring Back off if set
MENU
Press the MENU options
button, SEL SERVICES is
displayed.
MENU
Press the MENU options
button, SEL SERVICES is
highlighted.
OK
Press the OK options
button, WITHHOLD NO is
displayed.
OK
Press the OK options
button.
OK
Press the OK options
button.
Use the DOWN arrow on
the options buttton until
RINGBACK OFF is
Enter the telephone
number you want to call.
highlighted.
OK
Press the OK options
OK
Press the OK options
button. This will cancel
your ringback call.
button, the number will be
dialled but your number
will not be sent to your
caller.
Press the RED PHONE
button until you reach the
idle display.
28
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To set up quick access to your
Voice Mail
Voice Mail service when
behind a switchboard eg.
Meridian Mail.
If you have a Voice Mail message
service ie. Call Minder or Meridian
Mail on your telephone line you can
set the 1 button to access your
messages directly via one button.
Follow the steps on the
previous page, but when
you come to enter the
telephone number of your
messaging service, you will
need to follow the example
below:
To set up quick access to your
Voice Mail service
MENU
Press the MENU options
eg. 7000
button.
Enter the access number
for your messaging
service.
Press the DOWN options
button. Display shows
VOICE MAIL.
P
Press and hold the RECALL
button to enter a pause in the
dialling sequence.
OK
Press OK.
R
Display shows SET KEY 1.
OK
Press OK.
Display shows MAILBOX.
eg. 1234 #
Enter your extension
number, followed by a
hash.
OK
Press the OK button.
Enter the telephone
number of your messaging
service. For example, 1571
to access ‘BT Answer’ voice
mail service.
P
Press and hold the RECALL
button to enter a another
pause in the dialling
sequence.
R
OK
Press OK.
The display shows SAVED.
eg. 000000 #
Enter your PIN followed by
a hash.
Press the RED PHONE
button until you reach the
idle screen.
The entire number should
look like this:
7000P1234nP000000n
29
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Please note
If you store your security PIN as
part of the quick access number,
anyone with access to the handset
will be able to retrieve your
messages.
To retrieve messages from
your Voice Mail service
Press and hold down the
1 button.
1
When set up as opposite
this will take you into your
message service. If during
the set up you entered your
security PIN as well as the
telephone number you will
be taken quickly into your
messages. If the security
PIN was not included you
will have to enter this
number now.
OK
Press the OK button.
You will be taken into your
messages.
Please note
If your handset is registered to an
answering machine base i.e. Diverse
4016 you will be given the choice of
accessing your answering machine
messages or Network Messaging
Service. See your Diverse 4016 user
guide for further information.
30
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Handset settings
To adjust the handset
Shortcut button
ringer volume
If you want to switch the handset
ringer off quickly you can also press
and hold the
icon will be displayed. To turn the
handset ringer back on press and
hold down the
and the symbol will disappear.
button. The
You can choose from 5
levels (1–5), a ‘crescendo’
ring (6) that increases in
volume, or you can switch
the ringer off altogether (0).
button again
MENU
Press the MENU options
button.
To adjust the handset
ringer melody
Use the DOWN button to
highlight AUDIO SET.
OK
OK
Press the OK button.
There are 10 melodies to
choose from (1–10).
Press the DOWN button to
highlight RINGER.
MENU
Press the MENU options
button.
Press the OK button.
Press the DOWN button to
highlight AUDIO SET.
You hear the current
volume level and the level
is shown on the display.
OK
Press the OK button.
Press the DOWN button to
select the level you want.
Press the DOWN button to
highlight MELODY.
OK
OK
Press the OK button to
confirm.
Press the OK button.
You hear the current
melody and its number is
shown on the display.
Press the DOWN button to
select the melody you want.
OK
Press the OK button.
31
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To adjust the earpiece volume
To switch autotalk on and off
There are 3 volume levels
to choose from and you can
even adjust the volume
during a call.
If autotalk is switched on
you do not need to press
the GREEN PHONE button
to answer a call you can
simply pick the handset up
from the base station.
MENU
Press the MENU options
button.
If you switch autotalk off
you always have to press
the GREEN PHONE button
to answer a call.
Press the DOWN button to
highlight AUDIO SET.
OK
OK
Press OK to confirm. The
display show H/SET VOL.
MENU
Press the MENU options
button.
Press OK to confirm.
You hear the current
volume and the level is
displayed.
To switch autotalk on:
Press the 9 button.
WXYZ
9
Select the required level.
1
1
Press the 1 button.
OK
Press OK to confirm.
Press the 1 button again.
To switch autotalk off:
Press the 9 button.
Press the 1 button.
Press the 0 button.
WXYZ
9
1
0
32
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To reset your handset to the
original settings
Keyguard
You can lock the keypad so that it
cannot be used accidentally while
carrying it around.
MENU
Press the MENU options
button.
WXYZ
DEF
Press the 9 button.
9
To switch keyguard on
Press the 3 button.
The display shows RESET?.
3
Press and hold the # button
to switch keyguard on. You
hear a confirmation tone.
OK
Press OK to confirm.
This will reset:
Earpiece volume
Ringer volume
Ringer melody
Autotalk
1
The keypad is now locked
and you cannot dial out.
You can answer calls as
normal by pressing the
GREEN PHONE button.
3
1
ON
ON
Battery low beep
To switch keyguard off,
press and hold the # button
again. You will hear a
confirmation tone. The
handset is now unlocked.
Redial list
DELETED
This will not delete the
directory or Calls list.
This will not reset:
IMPORTANT
Handset PIN
If the keyguard is active, the
emergency numbers 999 and 112
CANNOT be dialled.
Registration to the base
station.
33
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To de-register a handset
To change the name of a
handset
INT
Press the INT options
button.
You can personalise the
name of a handset. For
example, you can change
handset 1 to ANNE or
OFFICE.
Press the UP or DOWN
button to select the
handset to be
de-registered (1-6).
INT
Press the INT button.
MENU
Press the MENU options
button.
Press the UP and DOWN
button to display the
handset number you want.
Press the DOWN button
until the display shows DE-
REG H/SET.
MENU
Press the MENU option
button.
OK
Press the OK button.
Display will show PIN ****.
Press the DOWN button
until the display shows EDIT
NAME.
Enter your 4-digit PIN
(original setting 0000).
OK
OK
Press the OK button.
OK
OK
Press the OK button.
Display shows DE-
REGISTER?
Enter the name you want.
Press the OK button to
confirm.
Press the OK button to
confirm.
Please note
On the classic handset the name is
not displayed, only the internal
number. However, the name is sent
and displayed on internal calls.
34
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To change the internal
number of a handset
INT
MENU
Press the INT button.
Press the MENU option
button.
Press the DOWN button
until the display shows
RE-ASSIGN NO.
OK
Press the OK button.
Press the DOWN button to
display the handset
number you want.
OK
OK
Press the OK button.
Enter an available number
(1–6).
Press the OK button to
confirm.
35
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Help
Problem
Possible cause
Solution
Handset not registering
The batteries in the handset
are fitted incorrectly.
Check that you have fitted
the batteries correctly.
No display
Handset not switched on
Batteries exhausted
Hold down the RED PHONE
button for 1 second
Charge or replace
batteries
When you press a button,
nothing happens
Keyguard may be
switched on
Hold down the #
button for 1 second
No radio signal to
Handset out of range
Handset not registered
Move closer to the base
the base – all displays
flashing
Register the handset
(see page 11)
Base not switched on
Ringer is switched off
Check the base is
connected properly
(see page 10)
Handset/base does
not ring
Switch ringer back on,
(see page 31)
Your caller cannot
hear you
The INT button has been,
pressed, muting the
microphone
Press the GO BACK
options button to switch
the microphone back on
Caller’s number is not
displayed even though
you have subscribed
to Caller Display
The number has been
withheld
Callers can stop their
number being sent over
the network
The error beep –
a descending tone is
played
You have pressed the
wrong button
Retry. If necessary, check
the instructions
36
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Compatibility
The tables below give you a quick reference guide to compatibility
when registering different handsets to bases within the Diverse 3000
and 4000 range.
4000 Classic handset
4010/4016 Executive
3010 Executive
Caller Display/Call Waiting
Time displayed in idle mode
Language selection
SMS
Yes
Yes
No
No
No
No
No
Yes
No
No
No
Yes
No
No
Loudspeaker via the base
Room monitor
Walk and Talk mode
4000 Executive handset
4010/4016 Classic
3010/3016 Classic
Caller Display/Call Waiting
Time/date displayed in idle mode
Language selection
SMS
Yes
Yes
No
Yes*
Yes
No
No
No
Loudspeaker via the base
Directory transfer
Room monitor
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Walk and Talk mode
Call Barring
It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to
transfer directory entries.
*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or
name of the waiting caller will not be shown on the handset display.
37
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
General information
adjustment or repair other than
Guarantee
through approved agents.
• This guarantee does not affect
your statutory rights.
Your BT Diverse 4000 Classic
handset and charger are guaranteed
for a period of 12 months from the
date of purchase.
Within the 12-month guarantee
period:
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion the option to replace the
BT Diverse 4000 Classic handset
and charger, or any component
thereof, (other than batteries),
which is identified as faulty or
below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the
date of purchase may be replaced
with a refurbished product.
If you experience a problem with
your product you should contact
the Helpline on 08457 908070.
Calls are charged at local rates.
If the problem is not remedied, you
will be advised to return your
product to the point of purchase.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended, the
repair must meet the approval
requirements for connection to the
telephone network. We recommend
that you call the Helpline on 08457
908070 and ask for details of our
recommended repair agents.
The conditions of this guarantee are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
BT or its agent as instructed.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
38
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
R&TTE
Technical information
This product is intended for use
within the UK for connection to the
public telephone network and
compatible switchboards.
How many telephones can you
have on the line?
All items of equipment have a
Ringer Equivalence Number (REN)
which is used to calculate the
number of items that may be
connected to any one telephone
line.
The BT Diverse 4000/4010 base
stations (with up to 6 handsets)
have a total REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
stated otherwise.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive (1999/5/EC).
Helpline
If you are experiencing difficulty,
please call the BT Diverse Helpline
on 08457 908070.
A total REN of 4 is allowed per
telephone line. For example: if the
BT Diverse 4000 is used in
conjunction with three extension
telephones, each with a REN of 1,
then the total REN = 4.
Switchboard compatibility
Generally this telephone may be
connected to switchboards which
support tone signalling and timed
break recall. In the event of any
difficulties please consult your
switchboard service provider.
Only use approved power supply
item code C39 280-Z4-C478.
39
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To set the dialling mode
To set the recall time
You need only adjust this setting if
your switchboard does not operate
with the pre-set tone dialling. You
can change the dial mode to pulse
dialling.
You need only adjust this setting
if your switchboard requires a
different recall time to the pre-set
recall time of 100 MS.
MENU
Press the MENU button.
MENU
Press the MENU options
button.
Press the DOWN button
until the display shows
BASE SET.
Press the DOWN button
until the display shows
BASE SET.
OK
Press the OK button.
Press the DOWN button
until display shows ADD
FEATURES.
OK
Press the OK button.
Press the DOWN button
until display shows ADD
FEATURES.
OK
Press the OK button.
Press the DOWN button
until display shows TBR.
OK
Press the OK button.
Display shows DIAL MODE.
OK
Press the OK button.
OK
Press the OK button.
Press the DOWN button to
select the flash time 80,
100, 120, 180, 250 or 300ms.
Press the DOWN button to
select:
TONE (with TBR)
OK
Press the OK button to
confirm. The display
shows SAVED.
PULSE (with Earth Recall)
DTMF-EARTH (tone with
Earth loop recall)
Press the RED PHONE
button until you reach the
idle screen.
OK
Press the OK button to
confirm. The display shows
SAVED.
Press the RED PHONE
button until you reach the
idle screen.
Please note
100 MS is the standard setting for
most UK switchboards.
40
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To switch temporarily from
pulse to tone dialling
Setting pauses
Please note
If you are using pulse dialling with
your switchboard but need tone
dialling to use certain functions on
your Diverse 4010 you can switch to
tone dialling during the call.
If you want to insert a pause into
a telephone number you are storing
in your directory, start storing the
number (see page 16) and where
a pause is needed, press and hold
R
the
button. A‘P’ will appear in
During the call:
the number.
MENU
Press the MENU button.
Press the DOWN button
until the display shows
TEMP TONE.
To set a pause before dialling
OK
Press the OK button.
Tone dialling is now active.
You can insert a pause to allow your
switchboard time to get a line
before your Diverse 4010 dials the
number.
Please note
This setting is only for the duration
of the call.
MENU
Press the MENU button.
TUV
8
Press the 8 button.
WXYZ
9
Press the 9 button.
1
Press the 1 button.
MNO
6
Press the 6 button.
Enter the pause length:
1
= 1 second
2
3
4
= 3 seconds
= 7 seconds
= 2.5 seconds
41
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
To set a pause after pressing
Recall
You can set the length of a
pause that is inserted after
pressing the RECALL
button.
R
MENU
Press the MENU button.
Press the 8 button.
Press the 9 button.
Press the 1 button.
Press the 2 button.
Enter the pause length:
TUV
8
WXYZ
9
1
ABC
2
1
= None
2
3
4
= 800ms
= 1600ms
= 32ms
42
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Index
Alarm
22
32
Date set
13
Autotalk on/off
Delete
all directory entries
calls list
directory entry
redial list
18
25
18
20
34
40
41
16
19
18
18
17
17
19
16
7
Batteries
charging
installing
performance
replacing
11
11
12
11
12
13
De-register a handset
Dialling mode
temporary setting
Directory
warning beeps
Belt clip
copy redial number
delete an entry
delete all entries
dial a number
Call timer
Call Waiting
Caller Display
Call Divert
Calls list
16
26
23
27
23
24
25
24
24
24
25
25
edit an entry
extra directory
store name and number
Display icons
call a number
delete
display status of call
display time of call
view
Ending calls
External calls
Extra directory
15
15
19
settings
store number to directory
Calls
Guarantee
38
end
15
15
21
15
16
19
20
21
21
external
Handset
internal
change internal number
change name
de-register
display
display icons
on/off
register
35
34
34
2
7
15
11
making
receiving
redial
secrecy
three-way
transferring
43
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
ringer melody
ringer volume
Handset quick guide
Help
31
31
6
Reset
handset settings
33
31
Ringer on/off
36
Safety information
Secrecy
Setting up
9
20
10
39
Internal calls
21
33
Keyguard
Switchboard compatibility
Making calls
15
4
Technical information
Three-way call
Time set
39
21
Menu structure
13, 14
40
On/off
Tone dialling
alarm
22
32
15
33
20
Transferring calls
21
autotalk
handset power
keyguard
secrecy
Voice Mail
Volume
29
earpiece
handset ringer
32
31
Pause
41
10
15
40
Power connection
Preparatory dialling
Pulse dialling
Quick guide
display icons
handset
7
6
Range Warning
Recall time
Receiving calls
Redial
12
40
16
19
19
20
19
copy to directory
delete
dial number in redial list
Registration
11
28
39
Ring Back
Ringer Equivalence Number
44
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167
Offices worldwide
The telecommunications services described in this
publication are subject to availability and may be modified
from time to time. Services and equipment are provided
subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication
forms any part of any contract.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 4000 Classic Handset & Charger (09/01) 10
Designed by The Art & Design Partnership Limited.
0682
CE compliant to R&TTE Directive (1999/5/EC)
Siemens number: A31008-G4000-P001-4-7619
|