AT T SPIRIT Attendant User Manual

AT&T  
®
SPlRIT  
Communications System  
SPIRIT Attendant ConnecT/R  
Owner’s Manual  
IMPORTANT SAFETY INSTRUCTIONS  
ately. Do not plug the product back in until  
it has been dried thoroughly.  
To reduce risk of injury from fire or electric  
shock, always follow bask safety precautions  
when using this product.  
Install this product securely on a stable  
surface. Damage may result if the product  
falls.  
5.  
The safety symbol (exclamation point  
inside a triangle) on the Attendant  
ConnecT/R alerts you to the Important operat-  
ing and maintenance instructions below.  
6. Install this product in a protected location  
where no one can step on or trip over power  
and line cords. Do not place objects on the  
cords that may cause damage or abrasion.  
Read and understand all instructions in this  
Owner's Manual.  
1.  
2.  
3.  
7. Do not allow anything to rest on the power  
cord. Do not locate this product where the  
cord will be abused by persons walking on  
it. Do not overload wall outlets, as this can  
result in the risk of fire or electric shock.  
Observe all warnings and instructions  
marked on the product.  
Unplug this product from wall outlets and  
telephone jacks before cleaning. Clean  
exposed parts with a soft, damp cloth. Do  
not use liquid or aerosol cleaners, and never  
immerse in water.  
8. Never push objects of any kind into this  
product through housing openings because  
they may touch dangerous voltage points or  
short out parts, resulting in possible fire or  
electric shock.  
4. Do not use the product near water or when  
you are wet. For example, do not use it in a  
wet basement or near a swimming pool,  
bathtub, shower, sink, or laundry tub. If the  
product comes in contact with any liquids,  
unplug the power and line cords immedi-  
If this product does not operate normally,  
see the Troubleshooting section of this  
9.  
to your business or home, consult your local  
power company.  
manual. If you cannot resolve the problem,  
or if the product is damaged, Call the AT&T  
Helpline at 1-800-628-2888. Do not open the  
product. Opening the product may expose  
you to dangerous voltages or other risks.  
13. Use only a UL Listed wall plug-in power  
transformer that has Class 2 outputs and  
the following characteristics:  
10. During thunderstorms, avoid using tele-  
phones except cordless models. There may  
be a slight chance of electric shock from  
lightning.  
Input rating:  
99-127 V AC rms 60 Hz  
150 mA maximum  
Output rating:  
27-35 V DC at 200 mA  
14-18 V DC at 200 mA  
11. Do not use a telephone in the vicinity of a  
gas leak. If you suspect a gas leak, report it  
immediately, but use a telephone away from  
the area where gas is leaking.  
The power transformer supplied with the  
product has these characteristics.  
12. This product should be operated only from  
the type of power source indicated on the  
power transformer (see Item 13, below). lf  
you are not sure of the type of power supply  
SAVE THESE INSTRUCTIONS  
Installation  
3
4
Step 1— Mount the SPIRIT® Attendant ConnecT/R  
9
Appendix A—Wiring Requirements  
Appendix B—Warranty  
10  
While reasonable efforts were made to ensure that the information in this document was complete and  
accurate at the time of printing, AT&T assumes no responsibility for any errors. Changes or corrections to  
the information contained in this document maybe incorporated into future re-issues.  
Comcode 106455868  
Issue 1  
January 1991  
Document No. 518-453-712  
Copyright © 1991 AT&T  
All Rights Reserved  
Printed in USA.  
Introduction  
The following descriptions define important  
terms used in this manual.  
The SPIRIT Attendant is a device which  
provides automated call-handling capabili-  
ties for the SPIRIT Communications System.  
The SPIRIT® Communications System  
Attendant ConnecT/R provides you with  
the ability to add a SPIRIT Attendant to  
your SPIRIT System. It connects to the  
controller.  
This Owner’s Manual will help you set up your  
SPIRIT Attendant ConnecT/ R for your particu-  
lar business needs.  
The controller is the central processor  
through which all SPIRIT calls in your  
company are processed.  
Figure 1. SPIRIT Attendant ConnecT/R  
SPIRIT is a registered trademark of AT&T.  
1
   
2
Figure 2. SPIRIT Attendant ConnectT/R Applications  
Installation  
3. Never touch uninsulated telephone wires or  
terminals unless the telephone line has been  
disconnected at the network interface.  
INSTALLATION INSTRUCTIONS  
1. Never install telephone wiring during a  
Iightning storm.  
4. Use caution when installing or modifying  
telephone lines.  
2. Never install telephone jacks in wet loca-  
tions unless the jack is specifically designed  
for wet locations.  
Directly connected by a cord from one unit to the  
other, or connected via a wiring run.  
Figure 3. SPIRIT Attendant ConnecT/R with Attached SPIRIT Attendant  
NOTE: The switches on the SPIRIT Attendant ConnecT/R are not used. They have  
been removed to prevent accidental incorrect installations.  
3
   
4
Step 1 — Mount the SPIRIT Attendant  
ConnecT/R (optional).  
of the tab against the inside of one of the  
feet. Repeat for the second tab.  
The SPIRIT Attendant ConnecT/R is designed  
to be placed on your desk or mounted on any  
vertical surface. Do not place it on the floor.  
Hardware has been included to mount the  
SPIRIT Attendant ConnecT/R on the wall: two  
plastic wall-mount tabs, two anchors, and two  
#6 screws.  
1.  
Select an appropriate location. The SPIRIT  
Attendant ConnecT/R can be no more than  
six feet from its power supply (an AC outlet  
that isn’t controlled by a wall switch) and no  
more than six feet from the devices attached  
to it. The bottom of the SPIRIT Attendant  
ConnecT/R should be at least two feet from  
the floor.  
5. Press the tabs firmly into position.  
6.  
With the tabs at the top, hold the SPIRIT  
Attendant ConnecT/R against the wall  
where you plan to mount it and use a pencil  
to mark the location of the holes in the tabs.  
The bottom of the SPIRIT Attendant  
ConnecT/R should be at least two feet from  
the floor.  
Position the SPIRIT Attendant ConnecT/R  
so the side with the jacks and settings is  
down or to the side, but not up.  
2.  
3. Remove the backing from the plastic tabs.  
4.  
Gently position a tab by aligning the end of  
the adhesive with the outside edge of the  
SPIRIT Attendant ConnecT/R and the side  
7. If you have plywood walls or walls with a  
sturdy supporting structure (either wood  
   
Attendant to the SPIRIT Attendant  
studs or cross members), partially screw the  
two screws into the wall at the marks,  
remove them, hang the tabs on the screws,  
and then tighten the screws.  
Please check the cabling requirements in Appen-  
dix A before proceeding. Consult with the  
person who customized your SPIRIT System  
before attaching the SPIRIT Attendant  
ConnecT/R to the controller.  
NOTE: The "4-wire cord" mentioned in the  
steps below comes with the SPIRIT Atten-  
dant ConnecT/R. Any cord you may have  
that is connecting a SPIRIT Telehone to  
the controller is also 4-wire cord .  
For plaster, plasterboard, cinder block, or  
brick surfaces, drill a 3/16" hole at each  
mark and insert an anchor into each of the  
holes. Gently tap each anchor with a ham-  
mer until it is flush with the surface. Screw  
the screws partially into the anchors, remove  
them, hang the tabs on the screws, and then  
tighten the screws.  
Step 2 — Connect the SPIRIT Attendant  
ConnecT/R to the controller and the SPIRIT  
5
   
6
3. Do not connect a SPIRIT Telephone to the  
1. Connect the SPIRIT Attendant ConnecT/R  
to the Controller. Using 4-wire cord, plug  
one end into the CTRLR jack on the back of  
the SPIRIT Attendant ConnecT/R and  
connect the other end into the STATION jack  
on the controller.  
SPIRIT Attendant ConnecT/R.  
4. Connect the SPIRIT Attendant ConnecT/R  
to the AC power outlet. Plug the power  
connector into the POWER jack on the back  
2. Connect the SPIRIT Attendant to the  
SPIRIT Attendant ConnecT/R. Using the  
line cord provided with the SPIRIT Atten-  
dant, plug one end into the LINE jack (or its  
equivalent) on the back of the SPIRIT  
Attendant and connect the other end to the  
TEL DEVICE jack on the SPIRIT Attendant  
ConnecT/R.  
of the SPIRIT Attendant ConnecT/R. To  
prevent the power cord from pulling out  
easily, make a small loop of cord near the  
power connector and slip it behind the strain  
relief tab next to the POWER jack on the  
SPIRIT Attendant ConnecT/R. Plug the  
wall transformer into an AC power outlet  
that is at least 3 feet away from the controller  
and not controlled by a wall switch. (If it is  
any closer to the controller, you may hear a  
hum on your SPIRIT System.)  
 
NOTE: If the caller requests the SPIRIT  
Attendant to transfer a call to an extension  
number that is between the valid pro-  
gramed lowest and highest extension but  
there is no station set plugged into that  
station port, the caller will be placed on  
hold and the SPIRIT Attendant will not bc  
able to retrieve the call. To help prevent  
this from occuring, careful attention  
should be given to setting the lowest/  
highest extension numbers and try to avoid  
skipping over extension numbers while  
assigning them.  
NOTE: Use only a UL Listed wall plug-in  
power transformer that has Class 2  
outputs and the following characteristics:  
Input rating:  
99-127 V AC rms 60 llz  
150 mA maximum  
27-35 V DC at 200 mA  
14-18 V DC at 200 mA  
0utput rating:  
The power transformer supplied with the  
ConntecT/R has these characteristics.  
Step 3 — Test the equipment.  
After the SPIRIT Attendant ConnecT/R is  
Installed, test the SPIRIT Attendant by placing a  
If you have any problems, see the Troubleshoot-  
ing section of this manual for more information.  
7
   
8
Troubleshooting  
This section should help you determine the  
cause of problems you might encounter and  
help you resolve them.  
device operates. Call the AT&T Helpline at  
1-800-628-2888 if you need assistance.  
Remember that the way your SPIRIT System  
was customized may influence how a particular  
What to Check  
Operational Difficulty  
Ringing  
Night Service customization*  
Do Not Disturb active  
Delayed Ringing active*  
Abbreviated Ringing active*  
No Ringing active*  
SPIRIT Attendant doesn’t respond to outside calls  
No Access active*  
Status of lines assigned to SPIRIT Attendant  
station port (i.e., are all the Iines on hold?)  
Call Forward active  
SPIRIT Attendant doesn’t respond to intercom calls  
This is normal, especially if the SPIRIT Atten-  
dant ConnecT/R as been covered by papers or  
other materials, or if the room temperature is  
warmer than average.  
SPIRIT Attendant ConnecT/R is very warm to the touch  
Check with the person in your organization responsible for the SPIRIT System.  
   
Appendix A — Wiring Requirements  
Note the following cabling requirements before  
connecting the equipment. If these limits (which  
are the same ones that apply to our current  
SPIRIT System) are exceeded, the SPIRIT  
Attendant ConnecT/R may not work properly.  
104386545). In addition, you will need a  
Building Entrance Protector, which can  
house up to six 4C1S Block Protectors.  
Order Model 110ANA1-06 (comcode  
105736482). Contact your AT&T representa-  
tive for additional information.  
The total wire length from the controller to  
the SPIRIT Attendant cannot exceed a total  
of 1000 feet of 24- gauge DIW (twisted-pair  
22-gauge D station wire,  
copper) wire or  
plus 25 feet of 4-wire line cord.  
If the SPIRIT Attendant ConnecT/R is  
installed outside the building where the  
controller is located, using exposed wiring  
In-Range/Out-of-Building protectors (IROB  
TII Model 371 or ITW Model SP69073, AT&T  
order number 31304) must be installed by a  
qualified technician. Contact your AT&T  
representative for additional information.  
If the SPIRIT Attendant will be in a building  
other than where the SPIRIT Attendant  
ConnecT/R is located, a Block Protector  
must be installed by a qualified technician.  
Order an AT&T Model 4ClS (comcode  
9
   
Appendix B —  
Limited Product Warranty and Limitation of Liability  
AT&T warrants that the product will be free from  
defects in material and workmanship for one year  
from the date of purchase. If the product becomes  
defective and such defect reported to AT&T  
within the one-year warranty period, AT&T will  
repair or replace the product, at its option, without  
charge. Any repair or replacement parts or pro-  
ducts may be new, remanufactured or refurbished at  
the option of AT&T. If AT&T determines that the  
product cannot be repaired or replaced, AT&T will  
refund the purchase price of the product. All work  
under the warranty will be performed by AT&T or  
its agents during AT&T’s normal business hours  
within a reasonable time after notice to AT&T of a  
defect.  
Product abuse, misuse or the negligent acts of  
persons not under the reasonable control of  
AT&T.  
EXCEPT AS SPECIFICALLY SET FORTH ABOVE,  
AT&T, ITS AFFILIATES, SUPPLIERS AND DEAL-  
ERS MAKE NO WARRANTIES, EXPRESS OR  
IMPLIED, AND SPECIFICALLY DISCLAIM ANY  
WARRANTY OF MERCHANTABILITY OR FIT-  
NESS FOR A PARTICULAR PURPOSE.  
Except for damages for personal injury, the liability  
of AT&T, its affiliates, suppliers and dealers for any  
loss or damage resulting from any product defect or  
performance under this warranty and regardless of  
the form of action shall be limited to repair or  
rcplacement of the product or a refund of the  
product’s purchase price. In no event shall AT&T, its  
affiliates, suppliers and dealers be liable for indirect,  
reliance, incidental or consequential damage or loss  
(including loss of profits) caused or alleged to have  
been caused by the product.  
The limited warranty provided above does not  
cover damages, defects, malfunctions or product  
failures caused by:  
Failure to follow AT&T's installation, operation  
or maintenance instructions.  
Unauthorized modification or alteration of the  
product.  
 
Index  
AT&T Helpline 8  
Controller  
1
CTRLR jack 6  
Installation  
3
Connect the ConnecT/R 5  
Connect the SPIRIT Attendant  
Test the equipment 7  
6
POWER jack 6  
Power Transformer 6  
Safety Instructions 3  
SPIRIT Attendant 1  
STATION jack 5  
TEL DEVICE jack 6  
Troubleshooting 8  
FCC Warning Statement  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference when the  
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio fre-  
quency energy and, if not installed and used in accordance with this Owner’s Manual, may cause harmful interfer-  
ence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interfer-  
ence in which the user will be required to correct the interference at his or her own expense.  
CAUTlON: Changes or modifications not expressly approved by the party responsible for compliance could void the  
user's authority to operate the equipment.  
Graphics © AT&T 1990  
Comcode 106455868  
Issue 1, January 1991  

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