2) Sample Multi-Mailbox Outgoing Announcement
25840
Interference Information
Introduction
Handset Layout
Installing the Phone
Answering System Setup
Model 28031 Series
5.8 GHz Cordless
Handset Speakerphone
Answering System
User’s Guide
Hi, this is (use your name here), We can’t answer the phone right now, so please press 1
to direct your message to (name 1), press 2 to direct your message to (name 2), press 3 to
direct your message to (name 3). Leave your name, number and a brief message after the
tone, and we’ll get back to you soon. Thanks.
This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interference
is ensured, although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the
receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish
to consult a qualified radio/television technician for additional suggestions. This equipment
has been fully tested and complies with all limits for Class B computing devices pursuant to
CAUTION: When using telephone equipment, there are basic safety
This section shows you how to set up your answering system to receive incoming calls.
Before you begin the set up process, you must turn on the answering system.
Installing the Handset Battery
In use
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
indicator
NOTE: You must connect the handset battery before use.
• Press the ANS ON/OFF button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator blinks
when you have new messages.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
SPEAKER
Reviewing and Choosing the Announcement
Press and release the ANNOUNCE 1 button to review and select this one as your
outgoing announcement. Or, press and release the ANNOUNCE 2 button to review and
select this one as your outgoing announcement.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
NOTE: The answering system displays “- -” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
Before You Begin
display
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
part 15 FCC Rules and Regulations.
Programming the Telephone
Parts Checklist (for model 28031xx1)
To change the answering system’s voice prompt language,
TALK/CALL BACK
Standby Screen
Telephone Network Information
Make sure your package includes the items shown here.
(button)
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
• Press the LANGUAGE button on front of base to change to the FRENCH voice prompt.
The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
The handset displays the handset number and user name.
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
• Press the LANGUAGE button again to change to the SPANISH voice prompt. The unit
announces “SELECCION ESPANOL” and SP shows in the message counter.
battery
pack
USER NAME
HANDSET X
CALLER ID-VOLUME
(button)
CALLER ID-VOLUME
(button)
black wir
NOTE: To change to English, press the LANGUAGE button again.
NOTE: In remote access mode, the system follows the selected language. The
voice prompt language cannot be switched remotely.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business.
If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company will likely give you adequate notice to allow you to
maintain uninterrupted service.
ABC
DEF
MNO
WXYZ
PAUSE
RI
FORMAT/CONF
(format/conference
button)
Telephone
line cord
Wall mount
bracket
Base
GHI
PQRS
EXIT
JKL
TUV
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You
may program the following items in main menu: Room Monitor and Handset Setup.
DELETE
(button)
OPER
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
PRESS DOWN
SPEAKER
(button)
REDIAL
(button)
MUTE/PROG
FIRMLY
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode).
(mute/program button)
Notice must be given to the telephone company upon termination of your telephone
from your line.
Handset
Handset
battery pack
AC power
adaptor
Battery
compartment cover
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or
12PM, 1PM.
Belt clip
2. Press the MUTE/PROG button to go to the main menu.
4. Insert the battery pack.
INTERCOM
(button)
rev (review
button)
For Model 28031xx2 there will be ONE additional handset, charge cradle, belt
clip, battery pack and cover than shown above.
3. Press CALLER ID-VOLUME ( 6or 5) button to scroll to ROOM MONITOR.
REN Number
4. Press and release the MIN button to advance the clock in one minute intervals. Press
and hold to increase by 5-minute increments.
5. Close the battery compartment by pushing the door up until it snaps into place.
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
Base Station
skip (button)
play (button)
For Model 28031xx
3
there will be TWO additional handsets, charge cradles,
> ROOM MONITOR
HANDSET SETUP
5. After the time is set, the real time clock will be displayed on the handset within 1
minute.
* EXIT
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place
your cordless telephone on a level surface, such as a desktop or tabletop, or you may
mount it on the wall.
belt clips, battery packs and covers than shown above.
(button)
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
For Model 28031xx4 there will be THREE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
NOTE: You must set the day manually. You may choose to set the time manually
as well, although the time is automatically transmitted by your local phone
company as part of Caller ID service. If you subscribe to Caller ID service, the
current time is set automatically when you receive your first CID record.
# PAUSE/
Your new GE telephone system is EXPANDABLE
erase
RINGER (button)
(button)
up to a total of 4 handsets (by purchase of optional
Model 28001 handset with charge cradle)
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in
your home. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
Wall plate
4. Press MUTE/PROG button to enter ROOM MONITOR menu, ROOM MONITOR
EXTENSION? shows in the display.
FLASH/answerer
(button)
MEMORY
(button)
REN Number is located on the cabinet bottom.
Speaker Volume
Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
5. Use the touch tone pad to enter the handset number to be monitored, either 1 or 2.
Important Information
Modular
telephone
line jack
Licensing
NOTE: When this phone system is expanded (up to 4 handsets by purchase
of optional Model 28001 handset with recharge cradle), handsets are named
HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively.
NOTICE: This product meets the applicable Industry Canada technical specifications.
Licensed under US Patent 6,427,009.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference that
may cause undesired operation of the device.
Base Layout
Voice Instruction
If you need additional assistance, press the REV button in standby mode and follow the
voice instructions.
Installation
Hearing Aid Compatibility (HAC)
6. The receiving handset will turn on the microphone and the originating handset will
turn on the speakerphone to monitor sound from the receiving handset.
Digital Security System
HOUR
MIN
DAY/CHECK
The equipment must be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
(button) (minute button)
(button)
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
NOTE: For room monitoring mode to work, the originating handset must NOT
be on the cradle.
VOL
(volume buttons)
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone,
and eliminate as much background noise as possible.
SPEAKER
Message
indicator
REVIEW
(button)
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause or receive interference with nearby TVs, microwave ovens, and
VCRs. To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave ovens,
or VCR. If such interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 5.8 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the
5.8 GHz frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
FCC RF Radiation Exposure Statement
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
NOTE: While in room monitoring mode, the handsets will emit an alert tone
approximately every 5 seconds if there is an incoming call. You may press
the SPEAKER button to quit room monitor and answer the call.
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
SKIP
You may record 2 outgoing announcements in the answerer or choose the default for
your current outgoing announcement.
(button)
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
NOTE: While in room monitoring mode, the originating handset can be
switched to monitor by handset earpiece by pressing the TALK/CALL BACK
button once. Switch back to speakerphone by pressing the SPEAKER
button once.
1. Make sure the answering system is ON.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
2. Press and hold the ANNOUNCE 1 or ANNOUNCE 2 button until the speaker announces
“RECORD ANNOUNCEMENT AFTER TONE“.
ANNOUNCE 1
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
CAUTION: Users should not attempt to make such connections themselves, but should contact
(button)
the appropriate electric inspection authority, or electrician, as appropriate.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying
the battery is charging.
3. Begin speaking after you hear the beep.
NOTE: Press the *EXIT button on the handset to exit room monitor mode.
ANNOUNCE 2
(button)
NOTES: This equipment may not be used on coin service provided by the telephone
4. Release the button when you finish your announcement.
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
company.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
NOTE: If you choose not to record an outgoing announcement, a default
announcement plays instead. To return to the default announcement after
you have recorded your own outgoing announcement, press the ANNOUNCE
1 or 2 button and release it when you hear the beep. Or, press the DELETE
button while the announcement is reviewing.
PLAY/STOP 1
(button/indicator)
CAUTION: To reduce risk of personal injury, fire, or damage use only the
5-2760 power adaptor listed in the user’s guide. This power adaptor is
intended to be correctly orientated in a vertical or floor mount position.
2. Press the MUTE/PROG button to go to the main menu.
3. Press CALLER ID-VOLUME ( 6or 5) button to scroll to HANDSET SETUP.
4. Press MUTE/PROG button to confirm and you may program the following items:
Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone,
Message Alert, Rings to Answer, Security Code, Area Code, Registration, Deregistration
and Default Setting.
PLAY/STOP 2
Important Installation Guidelines
(button/indicator)
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
PLAY/STOP 3
Wall Mounting
1. Turn the base over.
Sample Outgoing Announcement
(button/indicator)
1) Sample Single Mailbox Outgoing Announcement
CAUTION:
RISKOFELECTRICSHOCK
DONOTOPEN
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of
the pedestal into the slots on the lower portion of the bottom of the base. Then push
down and snap the pedestal into place.
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your
name, number and a brief message after the tone, and I’ll get back to you. Thanks.
NOTE: During programming, you may press the *EXIT button at any time to
exit the sub-menu and return to the menu.
THE EXCLAMATION
THE LIGHTNING
CAUTION: TO REDUCE THE
DELETE
(button)
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
WARNING:TO
HEAD WITHIN THE NOT REMOVE COVER (OR
NOTE: The maximum recording time for the outgoing announcement is 2
minutes.
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
BACK). NO USER
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide
the unit down into place. (Wall plate not included.)
DO NOT DISTURB
(button)
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
PAGE
MEMO
(button)
CHARGE/IN USE
(indicator)
Microphone
Thomson Digital Technologies Ltd.
© 2007 Thomson Digital Technologies Ltd.
Trademark(s) ® Registered
Model 28031B
00007706 (Rev. 2 CAN E)
07-06
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
PRODUCT TO RAIN
OR MOISTURE.
(button)
SEE MARKING ON BOTTOM / BACK OF PRODUCT
ANS ON/OFF
LANGUAGE
(button)
• Use caution when installing or modifying telephone lines.
Marque(s) déposée(s)
(answerer button)
Printed in China
Transferring External Calls to Other Handsets
Dialing a CID Number
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the CALLER ID-VOLUME ( 6or 5) buttons to scroll the records, or use the
handset’s touch-tone pad to enter the memory location number.
Messages Playback
The message counter and the base mailbox button/indicators (PLAY/STOP 1, 2 or 3) let
you know when you have message(s) or new message(s). To play the messages, press
the corresponding PLAY/STOP 1, 2 or 3 button.
Memory
Answering system OperAtiOn
Remote Access
During an external call, you may transfer the external call to another handset.
1. Make sure the phone is OFF (not in TALK mode).
This section discusses the buttons and features on the answering system.
Each handset can store up to fifty 20-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
1. Press the INTERCOM button on the originating handset to put an external call on
hold, and then page the receiving handset.
2. Use the CALLER ID-VOLUME ( 6or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Message Counter
The message counter gives you a numeric display of how many messages you have.
See below for the details.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging
tone. PAGING shows on the originating handset’s display, and PAGING FROM...
shows on the receiving handset’s display.
While a message is playing, you may do the following:
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously pre-
programmed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the FORMAT/CONF button to adjust the number, and
try again.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the CALLER ID-
VOLUME ( 6or 5) button to scroll to desired the memory location.
• Press the corresponding PLAY/STOP 1, 2, or 3 button to stop the message
playback.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a
stored telephone number with a new one.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
• Press and release the REV button to restart the current message.
• Press and release the REV button twice to go to the previous message.
• Press and release the SKIP button to go to the next message.
• Press the DELETE button to erase the current message.
• Press the FLASH/answerer button. The display shows ANSWERER REMOTE ACCESS.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
-OR-
• Press 2 (PLAY/STOP) followed by the mailbox number to play the message in that
mailbox. For example, press 2 and 3 to play the message in mailbox 3.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If
the receiving handset does not answer within 30 seconds, the originating handset
rings back and displays CALLBACK. If the originating handset does not answer
within 20 seconds, the call is automatically dropped.
c) Message counter has bars ( - - ) - Answerer is off.
NOTE: If the memory location is occupied, the memory location number and
stored name and telephone number shows in the display. If the memory
location is empty, EMPTY shows in the display.
Available formats include:
• When you are finished listening to your messages, press the FLASH/answerer button
again.
d) Message counter has an “F“ flashing on the display - Memory is full.
Number of digits
Explanation
Example
Memory Full
e) Message counter has a “CL” flashing on the display - Clock is not set since power up
or after power failure.
3. Press the CALLER ID-VOLUME ( 6or 5) button to scroll to the record you want to
delete or use the touch-tone pad to enter the desired memory location.
Eleven digits
long distance code “1 ”
+3-digit area code
1-317-888-8888
4. Press the MEMORY button. The display shows ENTER NAME.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter
is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key
twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times
for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the 7 key 4 times for the letter
S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
Caller ID (CID)
+7-digit telephone number.
4. Press the DELETE button to mark the record for deletion. The display shows DELETE?
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
When the answering system picks up:
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
888-8888
5. Press the DELETE button to delete the record. DELETED shows in the display.
g) Message counter has a “AN“ flashing on the display - Answering incoming calls and
recording an incoming call.
Erasing Messages
You may erase messages in the following three ways:
NOTE: If you don’t want to change or delete a record, simply press the *EXIT
button, or wait for one minute to exit the review mode automatically.
1. Press the FLASH/answerer button to access the answering system.
2. Listen as the caller leaves a message.
Seven digits
7-digit telephone number.
h) Message counter has “LA” - The answering system is being accessed remotely.
To erase a message while it is playing
Dialing a Number from Memory
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
i) Message counter has a “A1“ or “A2“ on the display - Announcement 1 or
Announcement 2 is selected as an current outgoing announcement during
Announcement selection and announcement recording/playing.
3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
FLASH/answerer button to stop screening the call.
1. Press and release the respective mailbox button (PLAY/STOP 1 or PLAY/STOP 2 or
PLAY/STOP 3)
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
NOTE: If you make a mistake press the DELETE button to backspace and
erase the wrong character(s) or number(s).
SPEAKER button.
NOTE: Programming for Remote Access feature, can ONLY be done with
the 28031 handset and 28011 optional handset, this function cannot be
programmed using the optional 28001 handset.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
2. Press the REV and SKIP buttons to select and play the message you want to erase.
j) Message counter has “En“ on the display - English is selected as the current voice
prompt during language selection.
2. Press the MEMORY button to display MEMO # - -.
3. Press the DELETE button, the current message is erased, and the next message
plays.
6. Press the MEMORY button to confirm and save the record. The display shows ENTER
TEL NUMBR.
3. Use the touch tone pad to enter the memory location number. The number dials
automatically.
Date call received
Time call received
Number of new calls received
k) Message counter has “Fr“ on the display - French is selected as the current voice
prompt during language selection.
1. Make sure the phone is OFF (not in talk mode).
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #PAUSE button), and press the MEMORY button again to save the
record. The unit beeps to confirm.
To erase all previously played Messages in a mailbox
-OR-
2. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
1. Make sure the phone is OFF (not in talk mode)
l) Message counter has “SP“ on the display - Spanish is selected as the current voice
prompt during language selection.
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
2. Press the DELETE button, the answerer will announce “TO ERASE MESSAGES,
PRESS MAILBOX”.
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
NOTE: While the messages are playing, the message counter will display
the messages in the order they were received.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear the tone.
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
3. Press the memory location for the phone number you want to dial, or use the
CALLER ID-VOLUME ( 6or 5) button to scroll to the number you want to dial.
3. Press the mailbox button (PLAY/STOP 1 or PLAY/STOP 2 or PLAY/STOP 3).
4. The answerer will announce “ALL OLD MESSAGES ERASED MAILBOX X ".
To erase a message from the handset :
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
you must confirm replacement by pressing the MEMORY button.
Caller’s phone number
Caller’s name
NOTE: The maximum recording time for each message is 3 minutes and the
total recording time of this unit is 20 minutes.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
NOTE: Press the *EXIT button once to keep the previous setting (making no
changes) and return to the menu.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
Chain Dialing from Memory
Leaving a Message
After the answering system picks up the call, the caller can enter the mailbox number
desired (1, 2 or 3) either during the outgoing announcement or within the 2 seconds
after the end of it, and then leave a message in that specific mailbox.
1. Press the FLASH/answerer button on the handset
Use this feature to make calls from records stored in memory which require a sequence
of numbers, such as a calling card number used for a frequently called long distance
number. The following example shows how you can store each part of the dialing
sequence and use chain dialing to make a call through a long distance service:
To
Press this button
Call Waiting Caller ID
NOTE: If the selected CID record contains any information that is non-
numeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
2. Press the PLAY/STOP (key 2) followed by the mailbox number on the handset (eg. Press key
2 and then key 3 to play messages in mailbox in mailbox 3)
1. Make sure the phone in OFF (not in TALK mode).
Review message
Play back messages
Select mailbox
1
Provided you subscribe to Call Waiting Caller ID service from your phone company;
if you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
2. Press REDIAL button to display the most recent redial number.
3. Use the CALLER ID-VOLUME ( 6or 5) button to scroll to desired redial number.
4. Press MEMORY button to display SELECT MEMORY 01 - 50.
2
3. Press the erase (key 0) on the handset to erase a message during playback.
1 or 2 or 3
If there is no entry of mailbox number during that period, then your message will be left
in the default mailbox 1.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in
that location. You will hear a confirmation tone.
The Number For
Memory Location
NOTE: Erased messages cannot be restored.
Stop message playback
Erase message
2
Long Distance Access Number
Authorization Code
7
8
9
• When you hear the call waiting beep in the handset receiver, press the FLASH/
answerer button to put the current call on hold and answer the incoming call.
Press FLASH/ answerer again to return to the original call.
Leaving a Memo
Use the memo feature to leave a message.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
0 (during message playback)
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
Skip message
3
4
7
Frequently called long distance number
6. Follow step 5 in the “Storing a Name and Number in Memory” section to enter
name.
1. Press the memo button and it will announce “TO RECORD, PRESS AND HOLD
MAILBOX”
Turn off/on answerer
Review voice menu options
Receiving CID Records
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME ( 6or 5) button to display the CID record you want to
delete.
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the MEMORY button.
2. Press and hold the PLAY/STOP 1, 2, or 3 button. You must hold the button until you
finish recording the memo.
Memory Full
2. Press the MEMORY button, and then press 07.
The answering system automatically stops recording when you activate the handset or
pick up an extension phone.
When answering system memory is full, the system answers after 10 rings, beeps and
waits for you to enter the 3-digit security code. If you don’t enter the security code
within 8 seconds, the phone hangs up.
7. Press MEMORY button to save.
3. When you hear the access tone, press the MEMORY button, and then press 08.
4. At the next access tone, press the MEMORY button and then 09.
3. Begin speaking after it announces “RECORD MESSAGE”.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
4. Release the mailbox button when finished.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
3. Press the DELETE button. The display shows DELETE CALL ID?
Storing CID Records (In CID Memory)
You should erase some messages so the answering system can record new messages.
4. Press the DELETE button to erase the record showing in the display. The display
shows DELETED.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
NOTE: If the redial number has more than 20 digits, it cannot be stored in
memory.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code.
Mailbox Indicator
The mailbox button/indicators inform you of messages for each individual mailbox and
whether they are new or old.
NOTE: Press the *EXIT button to return to the standby mode.
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #PAUSE/RINGER button on the handset’s touch-tone pad to insert a delay in
dialing sequence when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as
one digit in the dialing sequence.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME ( 6or 5) button to display any Caller ID record.
3. Press and hold the DELETE button until DELETE ALL? shows in the display.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
Mailbox button/indicator is on; stored messages.
Mailbox button/indicator is off; no messages.
Mailbox button/indicator is flashing; new messages.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls
have been received. To scroll CID records:
4. Press DELETE button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
NOTE: Press the *EXIT button to return to the standby mode.
1. Make sure the phone is OFF (not in talk mode).
2. Press the CALLER ID-VOLUME ( 6) button to review the newest CID record.
3. Press the CALLER ID-VOLUME ( 5) button to review the oldest CID record first.
Caller ID Solutions
Belt clip and Optional Headset
Display Messages
Answering System Display Messages
Causes of Poor Reception
• Aluminum siding.
Service
Instructions For Optional/Additional
Handset(s)
No Display
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
The following messages show the status of the answering system or help you set up
and use the system.
Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that
if any manufacturing defect becomes apparent in this product within 1 year from
the original date of purchase, it will be replaced free of charge, including return
transportation.
Connecting the Belt Clip
• Charge the battery (for 16 hours). Or replace the battery.
• Foil backing on insulation.
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the
optional Model 28001 handset with charge cradle).
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
BLOCKED NUMBER
Indicates the person is calling from a number which is blocked
from transmission.
0-59
Indicates the total number of messages.
The voice time/day stamp needs to be set.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
2. Snap the ends of the belt clip into place.
CL (blinking)
IMPORTANT: If you have purchased an extra handset apart from your
original purchased unit you may find a detailed description of its
functions in the User’s Guide provided with your original purchased
unit.
This warranty does not include damage to the product resulting from accidents, misuse
or leaking batteries.
Caller ID Error Message
CHARGING...
Indicates the handset needs to charge for a period of time
before it can resume normal function.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
- -
Answering system is turned off.
The system is answering a call.
Answering system memory is full.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
Should your product not perform properly during the warranty period, either:
DELETE ALL?
Prompt asking if you want to erase all CID records.
An (blinking)
F (blinking)
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with
accessories in the original carton (or equivalent).
If you have purchased an extra handset that is not of the same type as your
original handset you may still use the original User’s Guide to help explain
the new handsets basic functions and options.
DELETE CALL ID?
Prompt asking if you want to erase the CID record showing on
the display.
No Caller ID
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
Six bars (blinking)
LA (Line Access)
The system is recording a memo or an announcement.
External line remote answering system.
• You must be subscribed to the standard Name/Number Caller ID service from your
local telephone company to receive CID information.
DELETE?
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
• You’re out of range of the base.
Parts Checklist
Make sure your package includes the items shown here.
— Mail prepaid (with proof of purchase) and insured to:
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
Battery
Handset Sound Signals
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
Thomson Digital Technologies Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
If you experience any of the following problems, even after recharging the battery, you
may need to replace the battery pack:
Signal
Meaning
Accessory Information
Changing the Battery
DUPLICATE NUMBER shows in the display.
A long warbling tone (with ringer on)
Three short beeps (several times)
One beep every 7 seconds
Signals an incoming call
DESCRIPTION
MODEL NO.
5-2660
Canada L5T 2V7
• Short talk time
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
END OF LIST
Indicates that there is no additional information in CID
memory.
Page signal
Handset Replacement Battery
AC Power adaptor
Belt Clip
The provisions of this written warranty are in addition to and not a modification of or
subtraction from the statutory warranties and other rights and remedies contained
in any applicable legislation, and to the extent that any such provisions purport to
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
such provisions shall be deemed to be amended to the extent necessary to comply
therewith.
• Poor sound quality
• Limited range
Low battery warning
5-2760
ABC
JKL
DEF
MNO
WXYZ
PAUSE
RI
GHI
PQRS
EXIT
ENTER NAME
Prompt telling you to enter a name in one of the 50 memory
locations.
TUV
5-2703
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
Troubleshooting Guide
OPER
Charge
Cradle
• Charge indicator fails to turn on
Battery
compartment
cover
Headset
5-2425
2. Remove the battery compartment door.
Telephone Solutions
No dial tone
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in one of the
50 memory locations.
Handset charge cradle
5-2758
General Product Care
3. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
Handset
Belt
clip
To order, call the nearest distributor for your area;
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
Handset
battery pack
If you are unable to find a qualified servicer for out of warranty service, you may
write to:
NEW
Indicates call or calls which have not been reviewed.
• Check or repeat installation steps:
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
It is required by law to collect appropriate sales tax for each individual state,
country, and locality to which the merchandise is being sent. Items are subject to
availability.
HANDSET NAME
Prompt telling you to enter the user name for the registered
handset.
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
Thomson Digital Technologies Ltd.
c/o Thomson Inc.
P.O. Box 0944
Installing the Handset Battery
5. Put the battery compartment door back on.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-registered handset prior to
use.
• Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
NOTE: You must connect the handset battery before use.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the phone, battery performance
will be compromised.
Indianapolis, Indiana, U.S.A., 46206-0944
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
• Retain the original packaging in case you need to ship the phone at a later date.
INCOMPLETE DATA
Caller information is interrupted during transmission or the
phone line is excessively noisy.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
Attach your sales receipt to this booklet for future reference.This information
is required if service is needed during the warranty period.
• Periodically clean the charge contacts on the handset and base with a clean pencil
eraser.
LINE IN USE
Displays on handset while the line is in use.
• Make sure the battery pack (in the handset) is properly installed.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
Battery Safety Precautions
Answering System Solutions
Can’t hear messages, beep, etc.
PURCHASE DATE ______________________________________________________
NAME OF STORE _________________________________________________________
LONG DISTANCE
LOW BATTERY
NEW CALL XX
NO BATTERY
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
• The handset should beep when you press the TALK/CALL BACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle. If
not, the battery may need to be charged.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
• Adjust speaker volume.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
XX represents the number of new CID records not reviewed.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
Time/Day setting stuck at 12 a.m Mon.
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
Indicates the battery is not properly installed in the handset,
or the battery pack is not properly connected to the jack inside
the battery compartment.
• Set the time clock.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
4. Insert the battery pack.
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
Answers on 10th ring
5. Close the battery compartment by pushing the door up until it snaps into place.
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
NO CALLS
NO DATA
Indicates there are no CID records in memory.
• You may have too many extension phones on your line. Try unplugging some
extensions.
Extra Charging Cradle
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
Indicates no CID information was received , you are not
subscribed to CID service, or CID service is not working.
• Check for a dial tone.
CHARGE
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.
NO USER MEMORY
OUT OF RANGE
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
(indicator)
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and
check connections.
• You may have accidently pressed the PLAY/STOP button during playback and
stopped the message.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
Won’t respond to remote commands
• Charge the battery (for 16 hours).
Unit beeps
PAGING or
PAGING FROM
Someone pressed the PAGE button on the base or INTERCOM
button on the handset
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
• Make sure to enter the correct security code.
• Clean the charging contacts on the cordless handset and base charge cradle with a
soft cloth or an eraser.
REPT
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
1. Plug the AC power converter of the extra charging cradle into the electrical outlet.
• Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
2. Place the handset in the extra charging cradle. The charge indicator turns on,
verifying the battery is charging.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
SEARCHING
SPKR
Indicates handset is searching for the base.
3. Allow the phone to charge for 16 hours.
Indicates the handset is in speakerphone mode.
Memory dialing doesn’t work
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by CID or
NAME/NUMBER the CID information was not sent.
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
After the optional handset has charged for 16 hours on the extra charger, HANDSET NEEDS
REGISTRATION shows in the display.
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor back
into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
1. Press the MUTE/PROG button. HOLD BASE PAGE WAIT FOR BEEP shows in the
display.
(Your handset should be held near the base during registration process.)
2. Press and hold the page button on the base unit until you hear a long tone at the
handset. HANDSET X REGISTERED shows in the handset display, where X is the
handset number. You may now rename your handset.
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