AT T SL82118 User Manual

User’s manual

SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/

SL82658

DECT 6.0 cordless

telephone/answering system

with caller ID/call waiting

Parts checklist

Your telephone contains the following items.

Quick start guide

User’s manual

SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/

SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/

SL82658

DECT 6.0 cordless

telephone/answering system

with caller ID/call waiting

telephone/answering system

with caller ID/call waiting

User's manual

Quick start guide

Telephone base with

mounting bracket,

telephone line cord and

power adapter installed

Cordless handset

(1 for SL82118)

(2 for SL82218)

(3 for SL82318)

(4 for SL82418)

(5 for SL82518/

SL82558)

(6 for SL82658)

Charger for cordless handset

with power adapter installed

(1 for SL82218)

Battery for cordless handset

(1 for SL82118)

Battery compartment cover

(1 for SL82118)

(2 for SL82218)

(2 for SL82318)

(3 for SL82318)

(4 for SL82418)

(3 for SL82318)

(4 for SL82418)

(3 for SL82418)

(4 for SL82518/SL82558)

(5 for SL82658)

(5 for SL82518/SL82558)

(6 for SL82658)

(5 for SL82518/SL82558)

(6 for SL82658)

Belt clip for cordless handset

(1 for SL82118)

(2 for SL82218)

(3 for SL82318)

(4 for SL82418)

(5 for SL82518/SL82558)

(6 for SL82658)

User’s manual

SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/

SL82658

DECT 6.0 cordless

telephone/answering system

with caller ID/call waiting

Table of contents

Getting started

Quick reference guide

Caller ID

Caller ID operation..........................37

handset............................................3

telephone base............................4

Installation preparation..................5

Telephone base & charger

installation......................................6

Battery installation & charging...8

Belt clip & optional headset..............9

Mounting bracket procedure..........10

To review the caller ID

history..............................................40

Answering system

About the answering system.....41

Day & time announcement.........43

Answering system mode.............44

Outgoing announcements..........45

Answering system setup..............47

Message playback...........................51

Recording & playing memos......52

Message counter displays...........53

Remote access..................................54

Handset settings

Handset settings..............................16

Telephone operation

Handset operation..........................21

Options while on calls..................24

Chain dialing......................................26

Intercom...............................................27

Call transfer using intercom......29

Appendix A, Screen icons,

lights & tones................................55

Appendix B, Handset display

screen messages............................56

Appendix C, Adding and

registering handsets.....................58

Appendix D, Replacing a

handset..........................................60

Appendix E, Maintenance.....61

Appendix F, Important safety

information...................................62

Directory

About the directory........................31

Creating directory entries...........32

Directory review...............................34

Directory search...............................35

To dial, delete or

edit entries.....................................36

Table of contents

Appendix G, FCC Part 68 and

ACTA................................................65

Appendix H, FCC Part 15......67

Appendix I,

Limited warranty.........................68

Appendix J, Technical

specifications................................71

Appendix K,

Troubleshooting..........................72

Index...................................................80

Getting started

Quick reference guide - handset

CHARGE indicator

On when the handset is

charging in the telephone base

or charger.

MENU/SELECT

Press to display the menu.

DIR /

CID

While in the menu, press to

select an item or save an entry

or setting.

Press

DIR to display

directory entries (page 34).

Press to scroll up while in

menus.

DELETE/MUTE

While entering names or

numbers, press to move the

cursor to the right.

During a call, press to mute

microphone (page 25).

While reviewing the caller

ID history, press to delete an

individual entry, or press and

hold to clear the caller ID

history (page 40).

Press

history (page 40).

CID to display caller ID

Press to scroll down while in

menus.

While entering names or

numbers, press to move the

cursor to the left.

While predialing, press to delete

digits (page 21).

VOLUME

REDIAL/PAUSE

Press the volume key on the side

of the handset to adjust listening

volume when on a call.

Press to adjust ringer volume

when in idle mode.

Press to view redial memory

(page 22).

While entering numbers, press

and hold to insert a dialing

pause (page 32).

PHONE/FLASH

OFF/CLEAR

Press to make or answer a call.

During a call, press to receive

an incoming call if call waiting

is activated (page 24).

During a call, press to hang up.

While using menus, press to can-

cel an operation, back up to the

previous menu, or exit the menu

display.

SPEAKER

INT

Press to turn on the handset

speakerphone.

Press again to resume normal

handset use (page 21).

Press to begin an intercom

conversation or to transfer a

call (pages 27-30).

Feature menu

The > symbol shows a

Feature menu

Using menus

highlighted menu item.

DIRECTORY (page 34)

CALL LOG (page 40)

RINGER VOLUME (page 16)

RINGER TONE (page 17)

KEY TONE (page 17)

Press

to scroll

through menu items.

>DIRECTORY

CALL LOG

Press MENU/SELECT to

select or save changes to a

highlighted menu item.

LANGUAGE (page 18)

CLR VOICE MAIL (page 19)

Press

OFF/CLEAR to

cancel an operation, back

up to the previous menu, or

exit the menu display.

Getting started

Quick reference guide - telephone base

IN USE indicator

•

On when the handset

is in use, when the

answering system is

answering an incoming

call or when you are

registering a handset.

VOICEMAIL indicator

Flashes when you have

new voicemail. Voicemail

is a service offered by

your local telephone

company, and is different

from answering system

messages (page 19).

Flashes when another

telephone is in use

on the same line, or

you are deregistering

handset(s) from the

telephone base.

Flashes quickly when

there is an incoming

call.

HANDSET LOCATOR

Press to make handsets

beep so you can locate

them (page 23).

MESSAGE COUNTER

Number of messages (or

during playback, message

number currently playing).

Answering System Functions

PLAY/STOP

Press to start or stop

message playback (page

51).

X/DELETE

Press to delete the

message currently playing.

Press twice to delete all

old messages when the

phone is not in use

(page 51).

/SKIP

Press to skip a message

(page 51).

/REPEAT

ANSWER ON

Press to repeat a

message. Press twice to

play the previous message

(page 51).

Press to turn the

answering system on or

off (page 44).

CLOCK

Press to review or set the

clock (page 43).

VOLUME

Press to adjust playback

volume (page 51).

SETUP

Press to hear and change

setup options (page 47).

RECORD

Press to record a

memo (page 52) or,

after pressing ANNC.

to record an outgoing

announcement

ANNC.

Press to review or

record the outgoing

announcement.

Press again to end

announcement playback

or recording (page 45).

(page 45).

Getting started

Installation preparation

You must install and

charge the battery before

using the telephone.

See page 8

for easy instructions.

STOP!

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)

through your telephone lines, you must install a DSL filter between the

telephone base and the telephone wall jack (see the following page). The filter

will prevent noise and caller ID problems caused by DSL interference. Please

contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or

telephone base display - remove it before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial

1 (866) 288-4268.

Avoid placing the telephone base too close to:

• Communication devices such as: television sets, VCRs, or other cordless

telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave ovens,

refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work

bench.

Getting started

Telephone base & charger installation

Install the telephone base as shown below. Make sure that the electrical outlet

is not controlled by a wall switch.

If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL)

through your telephone lines, you must install a DSL filter between the

telephone base and the telephone wall jack. The filter will prevent noise and

caller ID problems caused by DSL interference. Please contact your DSL service

provider for more information about DSL filters.

The telephone base comes with the mounting bracket installed for desktop use.

Also, the telephone line cord and the power adapter are already plugged into the

telephone base. If you want to change to wall mounting installation, see page 10

for details.

Telephone base installation

1. Plug the other end

of the telephone line

cord into a telephone

jack.

2. Plug the power

adapter into an outlet

not controlled by a

wall switch.

Telephone

line cord

Power

adapter

3. Make sure the

telephone line cord

and power adapter

cord are routed

DSL filter (not included),

required if you have DSL

high-speed Internet service.

through the slots on

the bracket.

4. Raise the antenna.

Getting started

Telephone base & charger installation

Charger installation

Plug the power adapter

into an electrical outlet.

IMPORTANT INFORMATION

1. Use only the power adapter(s) supplied with this product. To order a replacement

power adapter, visit our website at www.telephones.att.com, or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

2. The power adapters are intended to be correctly oriented in a vertical or floor

mount position. The prongs are not designed to hold the plug in place if it is

plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Battery installation & charging

Install the battery as shown below. After installing the battery, you can make

and receive short calls, but replace the handset in the telephone base or

charger when not in use. For optimal performance, charge the handset battery

for at least 16 hours before use. When fully charged, the handset battery

provides approximately five hours of talk time or three days of standby time.

Step 1

Step 2

Step 3

Press the depression

and slide the battery

compartment cover

downwards.

Plug the battery securely

into the connector inside

the handset battery

compartment, matching

the color-coded label.

Insert the supplied battery

with the label THIS SIDE

UP facing up as indicated.

Align the cover flat

against the battery

compartment

cover, then slide

it upwards until it

clicks into place.

(if necessary)

Step 4

Charge the handset by placing it face up in the

telephone base or charger. The CHARGE light will

be on when charging.

IMPORTANT INFORMATION

Use only the supplied rechargeable battery or replacement battery (model BT8001). To

order, visit our website at www.telephones.att.com or call 1 (800) 222-

3111. In Canada, dial 1 (866) 288-4268.

Getting started

Belt clip & optional headset

To attach the belt

clip:

To remove the belt

clip:

Gently lift either of the

belt clip retaining tabs,

shown in the figure,

outwards to remove

the belt clip from the

handset.

Snap the belt clip

into the retaining tabs

on both sides of the

handset as shown in the

figure.

For handsfree telephone conversations, you can use any industry standard

2.5 mm headset (purchased separately). For best results, use an AT&T 2.5

mm headset. To purchase a headset, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada dial

1 (866) 288-4268.

Lift the rubber

flap here.

Plug a 2.5 mm headset

into the jack on the side

of handset (beneath the

small rubber flap).

Side of handset

Getting started

Mounting bracket procedure

The telephone base comes with the mounting bracket installed for desktop

use. Wall mounting requires a telephone outlet wall mounting plate with

mounting studs that may require professional installation. You can purchase

the mounting plate from many hardware or consumer electronics retailers.

NOTE: The mounting bracket must be used for both tabletop and wall mounting positions.

Desktop to wall mount installation

To change the telephone base to the wall mount position:

1. Remove the cords from the routing

slots on the bracket.

2. Place the telephone base on a flat

surface with the antenna on the left

side as shown in Figure 2.

Antenna

Figure 2. Desktop mounting bracket location

Figure 1. Cords removed from the routing slots

3. Position your hands as shown in Figure 3. Press your thumbs down on the tabs

that are below the bracket, holding it in place. Use your index fingers to move

the bracket towards yourself.

Figure 3. Detaching the bracket from the telephone base

Getting started

Mounting bracket procedure

Desktop to wall mount installation

4. Make sure the cords are pointing towards you as shown in Figure 4.

Upper keeper tabs

Figure 4. Upper keeper tab location

5. Tilt the top of the bracket away from you until it is resting on the telephone

base. Align the grooves of the bracket with the upper keeper tabs on the

telephone base.

6. Slide the bracket away from you

7. Place the bundled telephone

until it clicks into the keeper

cord and power adapter cord

tabs. Bundle the telephone line

under the bracket as shown

cord and power adapter cord,

below.

and secure them with a twist tie.

Figure 5. Bracket installation

Figure 6. Cord bundles

Getting started

Mounting bracket procedure

Desktop to wall mount installation

8. Route the other end of the telephone line cord through the bottom of the

bracket until it loops through the large rectangular opening in the middle

of the bracket as shown in Figure 7 below.

9. Plug the power adapter into an electrical outlet not controlled by a wall

switch.

Figure 7. Cord routing

11. Slide the telephone base down

until it locks in place. Make

sure the telephone is securely

positioned as shown in Figure 9,

and raise the antenna.

10. Plug the telephone line cord into

the wall plate telephone jack.

Align the holes on the telephone

base with the standard wall plate.

Figure 8. Wall mount alignment

Figure 9. Wall mount position

Getting started

Mounting bracket procedure

Wall mount to desktop installation

To change the telephone base to the desktop position:

1. Remove the telephone base from the wall and unplug the telephone line

cord from the wall plate. Loop the telephone line cord through the large

rectangular opening in the middle of the bracket, making sure both cords

are pointing downwards as shown in Figure 10 below.

Figure 10. Cord routing

2. Untie the bundled telephone cord and power adapter cord. Place the telephone

base on a flat surface with the antenna on the left side as shown in Figure 11.

Antenna

Figure 11. Unbundled cords

Telephone operation

Mounting bracket procedure

Wall mount to desktop installation

3. Position your hands as shown in Figure 12. Press your thumbs down on the

tabs that are below the bracket, holding it in place. Use your index fingers to

move the bracket towards yourself.

Figure 12. Detaching the bracket from the telephone base

4. Tilt the top of the bracket towards you until it is resting on the telephone base.

5. Align the grooves of the bracket with the lower keeper tabs on the base. Make

sure the cords are pointing away from you as shown in Figure 13.

Lower keeper tabs

Figure 13. Bracket installation

Telephone operation

Mounting bracket procedure

Wall mount to desktop installation

6. Slide the bracket away from you until it clicks into the keeper tabs.

Figure 14. Bracket installation

7. Route the telephone line cord and the power adapter through the slots on the

bracket.

Figure 15. Cord routing

Handset settings

Using the feature menu, you can customize many

of the telephone’s settings.

1. Press MENU/SELECT when in idle mode (when

the phone is not in use) to enter the feature

menu.

>DIRECTORY

CALL LOG

2. Use

DIR /

CID to scroll to the feature

to be changed. When scrolling through the

menu, the top menu item is always highlighted

with a > symbol.

3. Press MENU/SELECT to select the highlighted

item.

NOTE: Press

up to the previous menu or exit the menu display. Press

and hold OFF/CLEAR to return to idle mode.

OFF/CLEAR to cancel an operation, back

Ringer volume

Using this menu, you can set the ringer volume

level (1-6), or turn the ringer off. When the ringer is

>DIRECTORY

CALL LOG

turned off,

will appear on the handset screen.

To adjust the RINGER VOLUME:

1. Press MENU/SELECT when in idle mode to enter

>RINGER VOLUME

RINGER TONE

the feature menu.

2. Use

DIR /

CID to scroll to >RINGER

VOLUME, then press MENU/SELECT.

3. Press DIR / CID to sample each volume

level.

RINGER VOLUME

4. Press MENU/SELECT to save your preference and

return to the feature menu.

-OR-

When the handset is in idle mode, press the

VOLUME

buttons on the right side of the handset

to change the ringer volume.

NOTE: The ringer volume also determines the ringer

volume of intercom calls (pages 27-28) and the paging

tone for the handset locator feature (page 23). If the

handset ringer volume is set to off, that handset is

silenced for all incoming calls and paging.

Handset settings

Ringer tone

This feature allows you to choose one of 10 ringer

tones.

>DIRECTORY

CALL LOG

To choose a ringer tone:

1. Press MENU/SELECT when in idle mode to enter

the feature menu.

2. Use

DIR /

CID to scroll to >RINGER TONE,

>RINGER TONE

KEY TONE

then press MENU/SELECT.

3. Press

DIR /

CID to get to the next ringer

tone and to hear a sample of it.

RINGER TONE

4. Press MENU/SELECT to save your preference and

return to the feature menu.

Key tone

The handset is factory programmed to beep with

each key press. If you turn off the KEY TONE,

there will be no beeps when keys are pressed.

>DIRECTORY

CALL LOG

To turn the KEY TONE on or off:

>KEY TONE

LANGUAGE

1. Press MENU/SELECT when in idle mode to enter

the feature menu.

2. Use

DIR /

CID to scroll to >KEY TONE,

then press MENU/SELECT.

KEY TONE

3. Press

DIR /

CID to select ON or OFF.

4. Press MENU/SELECT to save your preference

and return to the feature menu.

Handset settings

Language

In this menu, you can select the language used for

all screen displays.

>DIRECTORY

CALL LOG

To select a language:

1. Press MENU/SELECT when in idle mode to enter

the feature menu.

>LANGUAGE

CLR VOICE MAIL

2. Use

DIR /

CID to scroll to

>LANGUAGE, then press MENU/SELECT.

3. Press DIR / CID to select ENGLISH,

FRANCAIS or ESPANOL.

LANGUAGE

ENGLISH

4. Press MENU/SELECT to save your preference and

return to the feature menu.

Handset settings

Visual message waiting (voicemail) indicator

If you subscribe to a voicemail service offered

by your local telephone company, the voicemail

waiting indicator feature will provide visual

indication when you have new voicemail

messages. The VOICEMAIL light on the telephone

base will flash, and NEW VOICE MAIL and the

icon will appear on the handset screen(s).

NOTES:

1. This feature does not indicate new answering system

messages recorded on your phone.

2. For more information about the difference between your

answering system and voicemail, see page 41.

To clear voicemail indication

Use this feature when the telephone indicates there

is new voicemail but there is none (for example,

when you have accessed your voicemail from a

different telephone line while away from home). This

feature only turns off the displayed NEW VOICE

>DIRECTORY

CALL LOG

>CLR VOICE MAIL

MAIL message,

icon and VOICEMAIL light; it

Directory

3. While on a call, only

the most recently called

number can be reviewed,

and erasing the entry is

not allowed. For more

details about the redial

memory, see page 22.

Press

DIR to review the directory. To dial the

displayed number, press MENU/SELECT.

Caller ID history (call log)

Press

CID to review the caller ID history. To dial

the displayed number, press MENU/SELECT.

Last number redial

Press REDIAL/PAUSE to display and dial the

most recently dialed number. If you press

REDIAL/PAUSE again within two seconds, the

number will not be dialed.

Telephone operation

Intercom

Use the intercom feature for conversations between

handsets. Unless additional handsets have been

registered, this feature is not available on model

SL82118.

You can buy additional accessory handsets

(model SL80108) for this telephone base. Up to

12 handsets can be registered to the telephone

base. The first nine handsets that you register will

be named Handsets 1-9. Use the handset number

to intercom and transfer calls.

Although the names for handsets 10-12 will

appear in their displays as 10-12, when you

intercom or transfer to one of them, you must

use *0 for Handset 10, *1 for handset 11, and *2

for Handset 12.

Model SL82218

1. Press INT. The screen will show CALLING OTHER

HANDSET. The called handset will ring, and its

screen will show OTHER HANDSET IS CALLING.

INT

2. On the ringing handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or #)

to answer the intercom call.

Models SL82318/SL82418/SL82518/SL82558/

SL82658

1. Press INT. The screen will show INTERCOM TO:

2. Enter the handset number 1-9 or, for handsets

10, 11 and 12, enter *0, *1 or *2, respectively.

The display will show CALLING HANDSET X, with

X being the handset number. The called handset

will ring, and its screen will show HANDSET X IS

CALLING.

3. On the ringing handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or #)

to answer the intercom call.

Telephone operation

Intercom

To end the intercom call:

• Press OFF/CLEAR or INT on either handset.

-OR-

• Place either handset in the charger or telephone

base.

NOTES:

1. Before the intercom call is answered, you can cancel the

intercom call by pressing OFF/CLEAR or INT on the calling

handset.

2. If the called handset is not answered within 100 seconds, or

if it is in the directory or caller ID history mode, or on a call,

or out of range, the calling handset will show the message

UNABLE TO CALL TRY AGAIN.

3. Pressing OFF/CLEAR or DELETE/MUTE will temporarily silence

the intercom ringer.

4. You can buy additional accessory handsets, (SL80108). If

there are a total of two handsets registered to the telephone

base, the intercom feature will be the same as that of model

SL82218. If there are more than two handsets registered to

the telephone base, the intercom feature will be the same

as that of models SL82318/SL82418/SL82518/SL82558/

SL82658. If you want to intercom with the handset 10, 11 or

12, enter the handset number as *0, *1 or *2 respectively on

the calling handset.

Telephone operation

�all transfer using intercom

Use the intercom feature to transfer an outside

call from one handset to another. Unless additional

handsets have been registered, this feature is not

available on model SL82118.

Model SL82218

1. When on an outside call, press INT. The outside

call is automatically placed on hold. The

transferring set’s screen will show CALLING

OTHER HANDSET. The called handset will ring,

and its screen will show OTHER HANDSET IS

CALLING.

2. On the ringing handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or

#) to answer the intercom call. You can now

talk without the outside caller hearing the

conversation.

3. Press OFF/CLEAR on the transferring handset

or place it in the telephone base or handset

charger to complete the transfer. The transferring

handset’s screen will show CALL TRANSFERED

and the other handset will automatically be

connected to the outside call.

INT

NOTES:

1. Before the intercom call is answered, you can cancel the

transfer and return to the outside call by pressing

OFF/CLEAR, PHONE/FLASH, or INT.

2. If the called handset does not answer the intercom call

within 100 seconds, is in directory or caller ID history

mode or is or out of range, the transferring handset will

show UNABLE TO CALL TRY AGAIN on its screen and will

automatically return to the outside call.

3. You can switch between the intercom call and the outside call

by pressing INT on the transferring handset. The display will

alter between INTERCOM and OUTSIDE CALL to indicate

which call is active.

4. You can end the intercom call and return to the outside call

by pressing PHONE/FLASH on the transferring handset.

5. If you register an accessory handset to your SL82118 (for a

total of two handsets), call transfer using intercom will be the

same as model SL82218.

Telephone operation

�all transfer using intercom

Models SL82318/SL82418/SL82518/SL82558/

SL82658

1. While on an outside call, press INT. The screen

will display TRANSFER TO:

2. Enter a handset number, 1-9 or *0-*2. The

transferring set’s screen will show CALLING

HANDSET X. The called handset will ring, and its

screen will show HANDSET X IS CALLING.

3. On the ringing handset, press PHONE/FLASH,

INT, SPEAKER, or any dial pad key (0-9, * or

#) to answer the intercom call. You can now

talk without the outside caller hearing the

conversation.

4. Press OFF/CLEAR on the transferring handset

or place it in the telephone base or handset

charger to complete the transfer. The transferring

handset’s screen will show CALL TRANSFERED

and the other handset will automatically be

connected to the outside call.

NOTES:

1. Before the intercom call is answered, you can cancel the

transfer and return to the outside call by pressing

OFF/CLEAR, PHONE/FLASH, or INT.

2. If the called handset does not answer the intercom call

within 100 seconds, is in directory or caller ID history

mode or is or out of range, the transferring handset will

show UNABLE TO CALL TRY AGAIN on its screen and will

automatically return to the outside call.

3. You can switch between the intercom call and the outside call

by pressing INT on the transferring handset. The display will

change between INTERCOM and OUTSIDE CALL to indicate

which call is active.

4. You can end the intercom call and return to the outside call

by pressing PHONE/FLASH on the transferring handset.

5. If you register two or more accessory handsets (for a total

of three or more), the feature of call transfer using intercom

will be the same as models SL82318/SL82418/SL82518/

SL82558/SL82658. If you want to transfer the call to handset

10, 11 or 12, enter the handset number as *0, *1 or *2

respectively on the calling handset.

Directory

About the directory

Shared directory

The directory is stored in the telephone base, and

is shared by all handsets. Changes made to the

directory on any one handset will apply to all.

Robert Brown

888-883-2445

NOTE: Only one handset can review the directory at a

time. If another handset attempts to enter the directory,

the screen will display NOT AVAILABLE AT THIS TIME.

Capacity

The directory can store up to 50 entries, with a

maximum of 15 alphanumeric characters (including

spaces) for the names and 30 digits for the

telephone numbers. A convenient search feature

can help you find and dial numbers quickly (page

35).

If there are already 50 entries, the screen will

display LIST FULL. You will not be able to store a

new number until an existing one is deleted.

Exiting the directory

Press OFF/CLEAR to cancel an operation, back

up to the previous menu, or exit the menu display.

Press and hold OFF/CLEAR to return to the idle

mode.

If you pause for too long while creating or

reviewing an entry, the procedure will time out

and you will have to begin again.

Directory

�reating directory entries

To create a new directory entry

1. Press MENU/SELECT when in idle mode to enter

the feature menu.

>DIRECTORY

CALL LOG

2. Press MENU/SELECT again to enter

>DIRECTORY menu.

3. Press

CID to highlight STORE.

4. Press MENU/SELECT.

>REVIEW

STORE

5. Enter the telephone number when prompted.

• Use the dial pad to enter up to 30 digits.

– Press

DIR /

CID to move the

>STORE

REVIEW

cursor to the right or left.

– Press DELETE/MUTE to erase digits.

– Press and hold DELETE/MUTE to erase all

digits.

ENTER NUMBER

888-883-2445_

– Press and hold REDIAL/PAUSE to enter a

three-second dialing pause.

-OR-

• Copy a number from redial by pressing

REDIAL/PAUSE then press DIR or

CID

to locate the number to copy. Press

MENU/SELECT to copy the number.

6. Press MENU/SELECT to save the number in the

display.

The display will show ALREADY SAVED if the

number is already in the directory. The same

number cannot be saved twice.

Directory

�reating directory entries

7. Enter the name when prompted.

• Use the dial pad to enter a name (up to

15 characters). Each time a key is pressed,

the character on that key will be displayed.

Additional key presses will produce other

characters on that key. See the chart below.

ENTER NAME

Robert Brown_

– Press

DIR or

CID to move the

cursor to the right or left.

NOTE: The first letter

of every word will be

capitalized. The

remaining letters in a

word begin with

lower case letters

shown in the chart to

the right.

– Press DELETE/MUTE to erase letters.

– Press and hold DELETE/MUTE to erase all

letters.

Characters by number of key presses

Dial

Key

‘

(

)

Robert Brown

888-883-2445

space

8. Press MENU/SELECT to store your new directory

entry. The name and the telephone number will

then be shown on the screen. To change them

later, see page 36.

Directory

Directory review

To review directory entries

1. Press

DIR when in idle mode to display the

DIR

first entry in the directory. DIRECTORY EMPTY

will be displayed if there are no directory

entries.

-OR-

You can also display the first entry in the

directory by pressing MENU/SELECT twice,

then pressing MENU/SELECT again to choose

>REVIEW.

2. Press

DIR or

CID to browse through

the directory. Entries will be displayed

alphabetically by the first letter in the name.

Directory

Directory search

To search by name

1. Press

DIR when in idle mode to display the

DIR

first listing in the directory. DIRECTORY EMPTY

will be displayed if there are no directory

entries.

2. When a name entry is displayed, press the dial

pad keys (2-9) to start a name search.

The directory will display the first name

beginning with the first letter associated with

the dial pad key if there is an entry in the

directory that begins with that letter.

3. To see other names that start with the letters

on the same dial pad key, keep pressing the

key. The names will be shown in alphabetical

order.

For example, if you have the names Jennifer,

Jessie, Kevin and Linda in your directory:

• If you press 5 (JKL) once, you will see Jennifer.

• If you press 5 (JKL) twice, you will see Jessie.

• If you press 5 (JKL) three times, you will see

Kevin.

• If you press 5 (JKL) four times, you will see

Linda.

• If you press 5 (JKL) five times, you will see

Jennifer again.

NOTES:

1. If there is no name matching the first letter of the key you

press, you will see a name that matches the second letter of

the key.

2. If you press a key (2-9) and no name starts with the letters

on that key, the directory will show the entry that matches

the next letter in the directory.

Directory

To dial, delete or edit entries

To dial, delete or edit a directory entry (name

and number), the entry must be displayed on

the handset. Use the directory search or review

(pages 34-35) to display an entry.

Display dial

To dial a displayed number from the directory,

press PHONE/FLASH or SPEAKER.

To delete an entry

When a directory entry is displayed, press

DELETE/MUTE to delete the displayed entry from

the directory. Once deleted, an entry cannot be

retrieved.

To edit an entry

When a directory entry is displayed:

1. Press MENU/SELECT to modify the entry. You

will be prompted to EDIT NUMBER.

• Press the dial pad keys to add digits.

Andrew

888-490-2005

• Press DELETE/MUTE to erase digits.

• Press

DIR or

CID to move the cursor.

• Press and hold REDIAL/PAUSE to add a three-

second pause if desired.

EDIT NUMBER

888-883-2445

• Press REDIAL/PAUSE, then

DIR or

CID

to scroll to a previously dialed number. Press

MENU/SELECT to add the redial number to the

entry.

EDIT NAME

Andy

2. Press MENU/SELECT. You will be prompted to

EDIT NAME.

• Press the dial pad keys to add characters

(page 33).

Andy

• Press DELETE/MUTE to erase characters.

888-883-2445

• Press

DIR or

CID to move the cursor.

3. Press MENU/SELECT to confirm.

Caller ID

�aller ID operation

This product supports caller ID services provided

by most local telephone service companies.

Depending on your service subscription, you may

see the caller’s number, or the caller’s name and

number which are sent by the telephone company

after the first or second ring. Caller ID allows you

to see the name, number, date and time of calls.

CHRISTINE SMITH

888-722-7702

NEW

10:01^AM11/23

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name

and telephone number of the caller before

answering the telephone, even while on another

call.

It may be necessary to change your telephone

service to use this feature. Contact your

telephone company if:

• You have both caller ID and call waiting, but as

separate services (you may need to combine

these services).

• You have only caller ID service, or only call

waiting service.

• You don't subscribe to caller ID or call waiting

services.

There are fees for caller ID services. In addition,

services may not be available in all areas.

Depending on your service, you may see the

caller’s phone number or the caller’s name and

number.

NOTE: You can use

this product with

regular caller ID

service, or you can

use this product’s

other features without

subscribing to either

caller ID or combined

caller ID with call

waiting service.

This product can provide information only if both

you and the caller are in areas offering caller

ID service and if both telephone companies use

compatible equipment. The time and date are

sent by the telephone company along with the

call information.

Caller ID

�aller ID operation

How the caller ID history (call log) works

The caller ID history stores information about the

last 50 incoming calls. Review the caller ID history

to find out who called, to easily return the call, or

to copy the caller’s name and number into your

directory.

CHRISTINE SMITH

888-722-7702

NEW

10:01^AM

11/23

The phone deletes the earliest entry when the log

is full to make room for new calls.

If you answer a call before the information

appears on the screen, it will not be saved in the

caller ID history.

The caller ID history is stored in the telephone

base, and is shared by all handsets. Changes

made on any one handset will be reflected in all.

NOTE: Only one handset can review the caller ID

history at a time. If another handset attempts to enter

the directory or caller ID history, it will display NOT

AVAILABLE AT THIS TIME.

Caller’s name

Caller’s number

Appears when the

call is missed and

un-reviewed

CHRISTINE SMITH

888-722-7702

NEW

Date of call

10:01^AM

11/23

Time of call

Caller ID

�aller ID operation

Memory match

If the incoming telephone number exactly matches

a telephone number in your directory, the name that

appears on the screen will match the corresponding

name in your directory.

Chris

888-722-7702

For example, if Christine Smith calls, her name will

appear as Chris if this is how you entered it into your

directory.

NEW

10:01^AM11/23

NOTE: The number shown by your caller ID will be in the

format sent by the phone company. The phone company

usually delivers ten-digit phone numbers (area code plus

phone number). If the telephone number of the caller

does not exactly match a number in your directory, the

name will appear as it is delivered by the phone company.

For example if the phone company includes the area code

and the directory number does not, the name will appear

as delivered by the phone company.

Missed (new) calls indicator

When a handset is in idle mode and has calls that

have not been reviewed, its screen will show XX

MISSED CALLS.

HANDSET 1

All entries which have not been reviewed will be

counted as missed calls when the phone is idle. Each

time an entry in the caller ID history marked NEW is

reviewed, the number of missed calls decreases by

one.

6 MISSED CALLS

Robert Brown

888-883-2445

If you have too many missed calls and you do not

want to review them one by one, but you still want

to keep them in the caller ID history, you can press

and hold OFF/CLEAR for four seconds when the

handset is idle. All the entries in the caller ID history

will be considered old (have been reviewed), and the

missed calls counter is reset to 0.

NEW

10:31^AM

11/23

Caller ID

To review the caller ID history

HANDSET 1

6 MISSED CALLS

To review the caller ID history

1. Press

CID to review the caller ID history in

reverse chronological order starting with the most

recent call.

-OR-

You can also review the caller ID history by

pressing MENU/SELECT, and using

CID to scroll to >CALL LOG, then press

MENU/SELECT.

DIR or

CID

Robert Brown

888-883-2445

2. Press DIR or

as shown on the left.

CID to scroll through the list

NEW

10:31^AM

11/23

To dial from the caller ID history

Charlie Johnson

While reviewing an entry in the caller ID history:

800-222-3111

NEW

• Press PHONE/FLASH or SPEAKER to call the

number as it is displayed in the caller ID history.

-OR-

• Press # repeatedly to display different dialing

options for local and long distance numbers

before dialing or saving the telephone number

in the directory. See the example on the left.

10:21^AM

11/23

The various dialing options are:

883-2445

888-883-2445

1-888-883-2445

1-883-2445

Press #

You may also press 1 repeatedly to add or

remove a 1 in front of the telephone number

before dialing or saving the telephone number

in the directory. See the examples on the left.

883-2445

1-883-2445

Press 1

When the number displayed is in the correct

format for dialing, press PHONE/FLASH or

SPEAKER to call the number.

888-883-2445

1-888-883-2445

Other options

NOTES:

• Press DELETE/MUTE to delete the displayed

1. You may need to change

how a caller ID number

will be dialed if the entry

is not displayed in the

correct format. Caller ID

numbers may appear with

an area code which may

not be required for local

calls, or without a 1

entry from the caller ID history.

• With an entry from the caller ID history is

displayed, press and hold DELETE/MUTE to

delete all entries from the caller ID history.

When the screen displays DELETE ALL CALLS,

press MENU/SELECT to clear the caller ID

history of all entries, or press OFF/CLEAR to

exit and leave all entries in the caller ID history

intact.

which may be needed for

long distance calls.

2. If neither the name nor

number is provided,

UNABLE TO SAVE will be

displayed.

• Press MENU/SELECT to copy the entry into

your directory. You can edit the name and the

number (page 36).

• Press OFF/CLEAR to exit the caller ID history.

Answering system

About the answering system

Answering system and voicemail

Your telephone has both a digital answering

system and voicemail indication. Voicemail is

offered by your telephone service provider (fees

may apply). Your telephone’s answering system

and voicemail indication are independent features.

Each alerts you to new messages differently. For

more information on the voicemail indicators, see

page 19. To listen to your voicemail, you typically

dial an access number provided by your telephone

company, followed by a security code or PIN.

To listen to messages recorded on your digital

answering system, press

the telephone base.

PLAY/STOP button on

If you subscribe to caller ID/call waiting service

through your telephone service provider, you

can use your telephone answering system and

voicemail together. Set your answering system to

answer calls at least two rings earlier than your

voicemail is set to answer. For example, set your

voicemail to answer calls after six rings and set

you answering system to answer after four rings.

Some voicemail providers may program the delay

before answering calls in seconds instead of

rings; in this case allow six seconds per ring when

determining the appropriate setting. By doing this,

if you are on a call, or if the answering system is

busy recording a message and you receive another

call, the second caller can leave a voicemail

message.

Answering system

About the answering system

The answering system can record up to 99

messages, depending on the length of each

message. Individual messages can be up to four

minutes, and the maximum recording time is 14

minutes. Messages will remain available for replay

until you delete them.

When there are new messages (including

memos) on the answering system, the number

of messages stored will flash in the message

counter.

If F is flashing in the message counter, the

memory is full. You will have to delete some

messages before new ones can be recorded.

To play the answering system messages, press

PLAY/STOP. Press VOLUME

to adjust the

playback volume when playing messages.

Voice prompts

The system provides voice prompts to guide you

through setup.

Answering system

Day & time announcement

Before playing each message, the answering

system announces the day and time the message

was received.

If you subscribe to caller ID service from your local

telephone company, the time will automatically

be set with every incoming call. You must set

the year so that the day of the week can be

calculated from the caller ID information.

To check day & time

You can press CLOCK when the system is idle to

hear the current day and time.

If you do not hear the correct time, day, and year,

follow the steps below.

To set day & time

Follow the steps below to set the year, time and day,

so the day and time are correct. Each time you press

SKIP or REPEAT, the year, hour, minute or day is

adjusted by one. Press and hold SKIP or REPEAT

to adjust the minutes or year by increments of ten.

When you hear the correct setting, press CLOCK to

move to the next setting.

1. Press CLOCK. The system will announce the

current clock setting, and then announce “To set

the clock, press CLOCK.”

2. Press CLOCK. The system will announce the

current year setting, and then announce “To

change the year, press SKIP or REPEAT. To

change the hour, press CLOCK.”

3. Press CLOCK. The system will announce the

current hour setting, and then announce “To

change the hour, press SKIP or REPEAT. To

change the minute, press CLOCK.”

4. Press CLOCK. The system will announce the

current minute setting, and then announce “To

change the minute, press SKIP or REPEAT. To

change the day, press CLOCK.”

5. Press CLOCK. The system will announce the

current day setting, and then announce “To change

the day, press SKIP or REPEAT. Press CLOCK

when you are done.”

NOTE: If the clock is

not set when a

message is recorded,

the system will

announce "Time and

day not set" before the

message is played.

6. Press CLOCK. The system announces the current

clock setting.

Answering system

Answering system mode

Unless you change it, the answering system will be

on and ready to record messages. You can turn the

answering system off, but if you do so, the answering

system will not answer calls and record incoming

messages.

To turn the answering system on or off:

• Press ANSWER ON to turn off your answering

system. The system will announce “Calls will

not be answered” and then beep to confirm the

system is off. The ANSWER ON light will be off.

• To turn the system back on, press ANSWER

ON. The system will announce “Calls will be

answered” and then beep to confirm the system

is on. The ANSWER ON light will be on.

NOTE: If the answering system is off and there is an

incoming call, the system will answer after 10 rings and

announce to the caller “Please enter your remote access

code.” For more information about remote access codes,

see page 54.

Call screening at the telephone base

If the answering system is on and the telephone

base volume is not off (set to 1), you will hear

the announcement and the incoming message

when a call comes in. If you want the telephone

base to be silent while messages are being

recorded, make sure the telephone base volume

is set to 1.

Call intercept

While screening a call, you can stop recording

and speak to the caller by pressing

PHONE/FLASH or SPEAKERon the handset.

Answering system

Outgoing announcements

Outgoing announcements are the messages

callers hear when calls are answered by the

answering system.

The telephone has a prerecorded outgoing

announcement, “Hello. Please leave a message

after the tone.” You can use this announcement,

or replace it with your own recording.

To play your current outgoing announcement

1. Press ANNC. and you will hear "Announcement.

Press PLAY or press RECORD."

2. Press

PLAY/STOP to hear the outgoing

announcement. Press again to replay the

announcement.

Press ANNC. at anytime to exit the announcement

menu.

To record a new outgoing announcement

1. Press ANNC. You will hear, "Announcement.

Press PLAY or press RECORD."

2. Press RECORD and begin speaking after you

hear, "Record after the tone. Press STOP when

you are done."

3. Speak facing the telephone base from

approximately nine inches (20 cm) away.

4. Press

PLAY/STOP when you are done. Your

recorded announcement will be played back.

To listen to the recorded announcement again,

press

PLAY/STOP.

To record a new announcement, press RECORD

and follow the above steps. Press ANNC. at any

time to exit the announcement menu.

Elapsed time (in seconds) will be shown in

the message counter when recording. You can

record an announcement up to 90 seconds. An

announcement shorter than two seconds will not

be recorded.

Answering system

Outgoing announcements

To delete your outgoing announcement

1. Press ANNC. You will hear “Announcement.

Press PLAY or press RECORD."

2. Press

PLAY/STOP to begin playback.

3. Press DELETE during playback to delete your

announcement. "Announcement deleted." will

be announced.

Press ANNC. to exit the announcement menu.

When your announcement is deleted, calls will be

answered with the prerecorded announcement

previously described on page 45.

Answering system

Answering system setup

You can change the number of rings, telephone

base ringer volume, remote access code and

message alert tone.

1. When the phone is idle, press SETUP

NOTE: To adjust the

voice prompt volume,

press VOLUME

repeatedly to hear the feature settings.

2. When you hear the feature you want to change,

press SKIP or REPEAT to change the setting.

• Number of rings - set the number of rings

before the answering system answers an

incoming call.

• Base ringer - set the volume of the

telephone base ringer.

• Remote access code - change the code

required to access your answering system

from another telephone.

• Message alert tone - set the message alert

tone to On so that it will beep when you

have a new answering system message.

3. Press SETUP to save your selection and move

to the next menu option.

-OR-

Press

PLAY/STOP to save your selection

and exit the menu.

Answering system

Answering system setup

Number of rings

You can set the answering system to answer an

incoming call after two, four, or six rings. You can

also select toll saver, which is explained below.

Unless you change it, the answering system

answers an incoming call after four rings.

To set the number of rings:

1. Press SETUP. The system will announce

"Number of rings," followed by the current

setting, and then "To change the setting, press

SKIP or REPEAT; to continue setup, press

SETUP."

2. Press SKIP or REPEAT to change to two,

four, or six rings, or toll saver.

• Toll saver - the answering system answers

a call after two rings if you have new

messages, and after four rings when there

are no new messages. This allows you to

check for new messages and avoid paying

long distance charges if you are calling

from out of your local area.

3. Press SETUP to save your selection and move

to the next menu option.

-OR-

Press

PLAY/STOP to save your selection

and exit the menu.

NOTE: If you subscribe to caller ID/call waiting and

voicemail service through your telephone service

provider, you can use your telephone answering system

and voicemail together. Set your answering system to

answer calls at least two rings earlier than your

voicemail is set to answer. For example, set your

voicemail to answer calls after six rings and set your

answering system to answer after four rings. By doing

this, if you are on a call, or if the answering system is

busy recording a message and you receive another call,

the second caller can leave a voicemail message.

Answering system

Answering system setup

Base ringer

You can set the volume to high or low, or turn

the base ringer off. Unless you change it, the

telephone base ringer volume is set to low.

To change the setting:

1. Press SETUP twice. The system will announce

“Base ringer,” followed by the current setting,

and then “To change the setting, press SKIP or

REPEAT; to continue setup, press SETUP.”

2. Press SKIP or REPEAT to choose among off,

low or high.

3. Press SETUP to save your selection and move

to the next menu option.

-OR-

Press

PLAY/STOP to save your selection

and exit the menu.

Remote access code

To access your answering system remotely from

any touch tone phone, you need to enter a two-

digit number (10-99). Unless you change it, the

remote access code is 19.

To change the remote access code:

1. Press SETUP three times. The system will

announce "Remote access code," followed by

the current setting, and then "To change the

setting press SKIP or REPEAT; to continue

setup, press SETUP."

2. Press SKIP or REPEAT to adjust the remote

access code number by one. Press and hold

SKIP or REPEAT to adjust the remote access

code number by 10.

3. Press SETUP to save your selection and move

to the next menu option.

-OR-

Press

PLAY/STOP to save your selection

and exit the menu.

Answering system

Answering system setup

Message alert tone

When the message alert tone is set to On, and

there is at least one new message, the telephone

base will beep every 10 seconds. Unless you

change it, the message alert tone is set to off.

To change the setting:

1. Press SETUP four times. The system will

announce "Message alert tone," followed by

the current setting, and then "To change the

setting press SKIP or REPEAT; to continue

setup, press SETUP."

2. Press SKIP or REPEAT to alter between on

NOTE: The message

alert tone will beep only if all

the conditions below are met:

and off.

3. Press SETUP to save your selection and move

to the next menu option.

Answering system is on.

-OR-

Message alert tone setting

is on.

Press

and exit the menu.

PLAY/STOP to save your selection

There are new messages.

Temporarily turning off the message alert tone

Pressing any telephone base key (except

HANDSET LOCATOR) will temporarily silence

the message alert tone.

If you press DELETE when in idle mode, there

will be a voice prompt to direct you to press

DELETE again to delete all old messages,

and the message alert tone will be temporarily

silenced.

The message alert tone will be re-activated with

the next incoming message.

Answering system

Message playback

Press

PLAY/STOP to listen to the messages.

The system announces the number of messages,

then begins playback.

If you have new messages, you will hear only

the new messages (oldest first). If there are no

new messages, the system will play back all the

messages (oldest first).

Before each message, you will hear the day and

time it was received. After the last message, you

will hear “End of messages.” If the system has less

than five minutes of recording time left, you will

hear the remaining time.

1. Press

begins.

PLAY/STOP. The message playback

2. Press

PLAY/STOP again to end the

message playback.

Options during playback

When a message is playing, you can adjust the

playback volume, skip, repeat, or delete the

message.

When playing messages:

• Press VOLUME

button to adjust the

message playback volume.

• Press SKIP to skip to the next message.

• Press REPEAT to repeat the message. Press

twice to hear the previous message.

• Press DELETE to delete the message.

• Press

PLAY/STOP to stop the playback.

To delete all old messages

You can only delete old (reviewed) messages. New

messages must be played before you can delete

them. Deleted messages cannot be retrieved

again.

To delete all old messages:

1. Press DELETE when the telephone is in idle

mode. The system will announce "To delete all

old messages, press DELETE again."

2. Press DELETE again. The system will announce

"All old messages deleted."

Answering system

Recording & playing memos

Memos are messages you record yourself. They

are saved, played back and deleted exactly like

incoming messages. You can record a memo as

a reminder to yourself, or leave a message for

others who use the answering system.

To record a memo:

1 Press RECORD. The system will announce

“Record after the tone. Press STOP when you

are done.”

The message counter will show the elapsed

time (in seconds) of the recording. You can

record a memo for up to four minutes. Memos

shorter than one second will not be saved.

2. Speak facing the MIC (microphone) at the

bottom front of the telephone base from

approximately nine inches (20 cm) away.

3. Press

PLAY/STOP to stop recording.

The system will announce "Recorded" and a

confirmation tone will sound.

To play back a memo

Press

PLAY/STOP to listen to messages and

memos (see page 51 for other options).

Answering system

Message counter displays

The message counter usually displays the total

number of answering system messages. See the table

below for other message counter displays.

Message counter displays

No messages.

(flashing)

The clock needs to be set (page 43).

Total number of messages and memos, or

message number currently playing.

1-99

(flashing)

Total number of messages and memos.

The number flashes when there are new

(un-reviewed) messages.

1-99

After a power failure, the number in the

message counter will flash to indicate the

clock needs to be set.

Current remote access code while setting

(page 49).

10-99

(counting)

Elapsed time while recording a memo

(page 52) or announcement up to 90

seconds (page 45).

1-99

(flashing)

A memo recording is longer than 99

seconds.

(flashing)

Memory is full. Messages must be deleted

before new messages can be recorded.

The system is answering a call, being

accessed remotely, or the clock is being

set.

(flashing)

The system is being setup, initialized or

messages are being deleted.

02, 04, 06,

Displayed while setting the number of

rings (page 48).

Displayed for two seconds while adjusting

the telephone base speaker volume.

1-8

Displayed for two seconds while adjusting

the telephone base ringer volume.

HI, LO, OF

Answering system

Remote access

You can access your answering system remotely

by dialing your home telephone number from any

touch-tone telephone.

To remotely access your answering system:

1. Dial your telephone number from any touch-

tone telephone.

2. When the system answers, enter the two digit

remote access code (19 is the default code,

see page 49 to change it).

NOTES:

1. If a valid remote access code

is not entered, the call will

be ended automatically.

• If you have new messages, the system will

automatically announce the number of new

messages and then begin to play them.

2. If you pause for more than

four seconds during remote

access, you will hear a help

menu listing all features and

commands. If there is no

command for another 20

seconds, the call will end

automatically.

3. You can also enter the following remote

commands.

Remote commands

Press to listen to all messages.

Press to hear only new messages.

3. If you want to delete all

the old messages remotely,

press 3 twice in remote

standby mode.

Press to delete the current message

(during playback).

4. If the memory is full, after 10

rings the answering system

will answer and announce

"Memory is full. Enter the

remote access code." Enter

your remote access code to

access the messages and

announcements.

3 3 Press twice to delete all old messages.

Press to repeat the current message

(during playback).

4 4 Press twice to listen the previous message.

Press to stop any operation (including

recording).

* 5 Press to listen to a list of remote

commands.

Press to skip to the next message (during

playback).

* 7 Press to record a new announcement.

Press to turn the answering system on or off.

Press to end remote access (the call will

be terminated).

4. Hang up to end the call and save all undeleted

messages.

Cut out the remote access wallet card at the back

of this user’s manual for quick reference.

Appendix A

Screen icons, lights & tones

Screen icons & alert tones

Screen icons

Speakerphone is in use.

New voicemail messages have been received.

Ringer off.

HANDSET 1

Microphone is muted.

25 MISSED CALLS

Missed and un-reviewed calls.

MUTE NEW

Battery charging (animated display).

10:21^AM

11/23

Low battery (flashing); place handset in telephone base or

charger to recharge.

Handset tones

Two short beeps

VOLUME

keys are pressed when the volume

is already at its highest or lowest setting.

Low battery warning.

Four short beeps

Four beeps followed

by a pause and

An intercom call is being terminated.

another four beeps

Two beeps

Out of range while the handset is on a call.

Command completed successfully.

Three rising tones

Telephone base tones

Beeps every 10

seconds

Message alert.

VOLUME

keys are pressed when the volume

A series of beeps

is already at its highest or lowest setting.

Lights

ANSWER ON

IN USE

On when answering system

is on and ready to receive

calls.

•

On when handset

is in use, when the

answering system

is answering an

incoming call or

you are registering

a handset.

CHARGE

On when the

handset is charging

in the telephone

base or charger.

VOICEMAIL

Flashes when

Flashes when you

have new voicemail.

Voicemail is a service

offered by your local

telephone company,

and is different from

answering system

messages.

another telephone

is in use on the

same line, or you

are deregistering

handsets from the

telephone base.

Blue backlit

display

Blue backlit

keypad

Flashes quickly

when there is an

incoming call.

SPEAKER

On when the

speakerphone is on.

Appendix B

Handset display screen messages

Screen display messages

The handset is in use.

PHONE

You have just ended a call.

ENDED

You are accessing an empty caller

ID history.

CALL LOG EMPTY

You are accessing an empty directory.

DIRECTORY EMPTY

LIST FULL

The directory is full. No new entries

can be saved unless some existing

items are deleted.

The microphone is muted.

MUTED

The handset speakerphone is in use.

SPEAKER

The battery needs to be recharged.

There is a call coming in.

LOW BATTERY

INCOMING CALL

There are new voicemail messages.

NEW VOICE MAIL

XX MISSED CALLS

There are new calls in the caller ID

history.

The handset has lost communication

with the telephone base.

CONNECTING ...

** PAGING **

The telephone base is paging handset(s).

The other handset is calling.

OTHER

HANDSET IS

CALLING

(For SL82218)

The other handset is calling.

HANDSET X

IS CALLING

(For SL82318/SL82418/

SL82518/SL82558/

SL82658)

An extension phone or one of the

handsets is in use.

LINE IN USE

There is no telephone line connected.

NO LINE

The telephone number you have entered

is already stored in the directory.

ALREADY SAVED

The entry in caller ID history is

saved to the directory successfully.

SAVED

The battery is very low. The handset

should be placed in the telephone base

or charger for recharging.

PLACE IN

CHARGER

Appendix B

Handset display screen messages

Screen display messages

A handset with a low battery has

been placed in the telephone base

or charger.

CHARGING

Failed intercom or conference call

(there are already two handsets

being used).

UNABLE TO CALL

TRY AGAIN

Someone else is already using the

directory or caller ID history.

NOT AVAILABLE

AT THIS TIME

Mute has just been turned off so

your voice will be heard by the

other party.

MICROPHONE ON

You have started the intercom

process, and need to enter the

number of the handset you wish to

call.

INTERCOM TO:

(For SL82318/SL82418/

SL82518/SL82558/

SL82658)

The intercom call has just ended.

INTERCOM ENDED

The handset is calling the other

handset (for intercom calls).

The handset is going to transfer an

outside call to another handset.

CALLING

OTHER HANDSET

(For SL82218)

The handset is calling the other

handset (for intercom calls).

CALLING

HANDSET X

(For SL82318/SL82418/

SL82518/SL82558/

SL82658)

You have started transferring a call,

and need to enter the desired handset

number.

TRANSFER TO:

(For SL82318/SL82418/

SL82518/SL82558/

SL82658)

The handset is out of range while

on a call.

NO SIGNAL,

CALL ENDED

• The battery is not installed or not

installed properly in the handset.

-OR-

• The battery needs to be replaced.

-OR-

WARNING

CHECK BATTERY!

• An incorrect battery has been

installed. Use only the supplied

rechargeable battery or

replacement battery (model BT

8001).

The handset registration is

successful.

HS X REGISTERED

CALL TRANSFERRED

An outside call from one handset is

transferred to another handset.

Appendix C

Adding and registering handsets

Your telephone can accommodate up to twelve cordless handsets. You can

add new handsets (SL80108, sold separately) to the SL82118/SL82218/

SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new

handset must be registered with the telephone base before use. Each handset

must be registered separately.

The handset provided with your SL82118 is automatically registered as

handset 1. Additional handsets will be assigned numbers in the order they are

registered (handset 2, handset 3, handset 4 and so on). You can register 11

additional handsets.

The SL82218 has two handsets automatically registered as handset 1 and

handset 2. You can register ten additional handsets, which will be assigned as

handset 3, handset 4 and so on.

The SL82318 has three handsets automatically registered as handset 1,

handset 2 and handset 3. You can register nine additional handsets, which

will be assigned as handset 4, handset 5 and so on.

The SL82418 has four handsets automatically registered as handset 1,

handset 2, handset 3 and handset 4. You can register eight additional

handsets, which will be assigned as handset 5, handset 6 and so on.

The SL82518/SL82558 has five handsets automatically registered as handset

1, handset 2, handset 3, handset 4 and handset 5. You can register seven

additional handsets, which will be assigned as handset 6, handset 7 and so

on.

The SL82658 has six handsets automatically registered as handset 1, handset

2, handset 3, handset 4, handset 5 and handset 6. You can register six

additional handsets, which will be assigned as handset 7, handset 8 and so

on.

Handsets purchased separately need to be registered to

the telephone base before use. When first purchased, all

NOT REGISTERED

optional accessory handsets will show NOT REGISTERED on

the screen. The new handset(s) may need to be charged for

five minutes before registering to the telephone base.

Appendix C

Adding and registering handsets

To register a handset to your telephone base

1. Place the unregistered handset into the telephone

base. If PRESS HNDST LOC 4 SEC ON BASE does not

appear on the handset screen after a few seconds,

remove the handset and place it in the telephone

base again.

PRESS HNDST LOC

4 SEC ON BASE

2. On the telephone base, press and hold HANDSET

LOCATOR for about four seconds (until the red

IN USE light on the telephone base turns on) and

then release the button. The handset will show

PLEASE WAIT... and it will take about 10 seconds

to complete the registration. The handset will show

HS X REGISTERED and will beep if the registration is

successful.

NOTES:

1. If the registration is not successful, the display will show NOT

REGISTERED. To reset the handset, remove the handset from the

telephone base and place it back in. Try the registration process

again.

PLEASE WAIT...

HS X REGISTERED

2. You cannot register a handset if any other system handset is in use.

Appendix D

Replacing a handset

You may need to de-register your handsets if:

You have twelve registered handsets and need to replace a handset.

-OR-

You wish to change the designated handset number of your registered

handsets.

You must first de-register ALL the handsets, and then re-register each handset

you wish to use.

Please read carefully through all the instructions on this page before

beginning the de-registration process.

To de-register all handsets

1. Press and hold

seconds (until the IN USE light turns on and starts to flash), then release

the HANDSET LOCATOR button.

HANDSET LOCATOR on the telephone base for about 10

2. Immediately press and release HANDSET LOCATOR again. You must

press HANDSET LOCATOR while the IN USE light is still flashing. (The

light flashes for about seven seconds. If the light stops flashing, pick up the

handset and place it back into the telephone base, then start again with

step one above.)

3. The handset(s) will show CONNECTING... and it will take about 10 seconds

to complete the de-registration process. ALL handsets will show NOT

REGISTERED if de-registration was successful.

NOT REGISTERED

4. To re-register the handset(s) to the telephone base, follow the registration

instructions on page 59.

NOTES:

1. If the de-registration process was not successful, you may need to reset the system and try again.

To reset: pick up the handset and press the PHONE/FLASH button, then press the

OFF/CLEAR

button and place the handset back into the telephone base. You may also reset by unplugging the

power from the telephone base and plugging it back in.

2. You cannot de-register the handset(s) if any other system handset is in use.

3. You will need to reset the system clock after de-registering handset(s), refer to page 43 for details.

Appendix E

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so it must

be treated with care.

• Avoid rough treatment.

• Place the handset down gently.

• Save the original packing materials to protect your telephone if you ever

need to ship it.

Avoid water

• Your telephone can be damaged if it gets wet. Do not use the handset in

the rain, or handle it with wet hands. Do not install the telephone base

near a sink, bathtub or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic

equipment. For your own safety, take caution when using electric appli-

ances during storms.

Cleaning your telephone

• Your telephone has a durable plastic casing that should retain its luster for

many years. Clean it only with a soft cloth slightly dampened with water or

a mild soap.

• Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or

standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit

out by the unplugged cords.

Appendix F

Important safety information

This symbol is to alert you to important operating or servicing instructions

that may appear in this user’s manual. Always follow basic safety precautions

when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all

markings on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight

chance of electric shock from lightning.

• Do not use a telephone in the vicinity of a gas leak. If you suspect a

gas leak, report it immediately, but use a telephone away from the area

where the gas is leaking. If this product is a cordless model, make sure the

telephone base is also away from the area.

• Do not use this product near water, or when you are wet. For example,

do not use it in a wet basement or shower, or next to a swimming pool,

bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays

for cleaning. If the product comes in contact with any liquid, unplug any

line or power cord immediately. Do not plug the product back in until it has

dried thoroughly.

• Install this product in a protected location where no one can trip over

any line or power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, see the Troubleshooting

section on pages 72-79 of this user’s manual. If you cannot solve the

problem, or if the product is damaged, refer to the Limited warranty on

pages 68-70. Do not open this product except as directed in your user’s

manual. Opening the product or reassembling it incorrectly may expose you

to hazardous voltages or other risks.

• Replace batteries only as described in your user’s manual. Do not burn

or puncture batteries — they contain caustic chemicals.

• This power adapter is intended to be correctly oriented in a vertical

or floor mount position. The prongs are not designed to hold the plug in

place if it is plugged into a ceiling or an under-the-table/cabinet outlet.

Caution: Use only the power adapter provided with this product. To obtain a

replacement, visit our website at www.telephones.att.com or call 1 (800)

222-3111. In Canada, dial 1 (866) 288-4268.

Appendix F

Important safety information

Especially about cordless telephones

•

Privacy: The same features that make a cordless telephone convenient create

some limitations. Telephone calls are transmitted between the telephone base

and the handset by radio waves, so there is a possibility that your cordless

telephone conversations could be intercepted by radio receiving equipment

within range of the cordless handset. For this reason, you should not think

of cordless telephone conversations as being as private as those on

corded telephones.

•

Electrical power: The telephone base of this cordless telephone must be

connected to a working electrical outlet which is not controlled by a wall

switch. Calls cannot be made from the handset if the telephone base is

unplugged, switched off, or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies

that may cause interference to TVs and VCRs. To minimize or prevent such

interference, do not place the telephone base of the cordless telephone near

or on top of a TV or VCR. If interference is experienced, moving the cordless

telephone farther away from the TV or VCR will often reduce or eliminate the

interference.

•

Rechargeable batteries: This product contains nickel-metal hydride recharge-

able batteries. Exercise care in handling batteries in order not to create a short

circuit with conductive material such as rings, bracelets, and keys. The battery

or conductor may overheat and cause harm. Observe proper polarity between

the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in

a safe manner. Do not burn or puncture. Like other batteries of this type, if

burned or punctured, they could release caustic material which could cause

injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry

program to collect and recycle nickel-metal hydride rechargeable batteries when taken

out of service within the United States. These batteries may be taken to a participating

local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-

BATTERY for locations accepting spent Ni-MH batteries.

Appendix F

Important safety information

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led

a multidisciplinary evaluation of the interference between portable wireless

telephones and implanted cardiac pacemakers. Supported by the U.S. Food

and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless telephones at least six inches from the pacemaker.

• Should NOT place wireless telephones directly over the pacemaker, such as

in a breast pocket, when it is turned ON.

• Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from

other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the

other party that the call is being recorded. To ensure that you are in compli-

ance with any federal or state regulations regarding recording a telephone

call, you should start the recording process and then inform the other party

that you are recording the conversation.

SAVE THESE INSTRUCTIONS

Appendix G

F�� Part 68 and A�TA

This equipment complies with Part 68 of the FCC rules and with technical

requirements adopted by the Administrative Council for Terminal Attachments

(ACTA). The label on the back or bottom of this equipment contains, among

other things, a product identifier in the format US:AAAEQ##TXXXX. This

identifier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and

the telephone network must comply with the applicable Part 68 rules and

technical requirements adopted by ACTA. A compliant telephone cord and

modular plug is provided with this product. It is designed to be connected to a

compatible modular jack that is also compliant. An RJ11 jack should normally

be used for connecting to a single line and an RJ14 jack for two lines. See

Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices

you may connect to your telephone line and still have them ring when you

are called. The REN for this product is encoded as the 6th and 7th characters

following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In

most, but not all areas, the sum of all RENs should be five (5.0) or less. For

more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially

wired alarm dialing equipment connected to your telephone line, ensure the

connection of this equipment does not disable your alarm equipment. If you

have questions about what will disable the alarm equipment, consult your

telephone company or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular

jack until the problem has been corrected. Repairs to this telephone

equipment can only be made by the manufacturer or its authorized agents.

For repair procedures, follow the instructions outlined under the Limited

Warranty.

If this equipment is causing harm to the telephone network, the telephone

company may temporarily discontinue your telephone service. The telephone

company is required to notify you before interrupting service. If advance

notice is not practical, you will be notified as soon as possible. You will be

given the opportunity to correct the problem and the telephone company is

required to inform you of your right to file a complaint with the FCC. Your

telephone company may make changes in its facilities, equipment, operation,

or procedures that could affect the proper functioning of this product. The

telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid

compatible.

Appendix G

F�� Part 68 and A�TA

If this product has memory dialing locations, you may choose to store

emergency telephone numbers (e.g., police, fire, medical) in these locations. If

you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging

up.

Perform such activities in off-peak hours, such as early morning or late

evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not

cause harmful interference, and (2) this device must accept any interference,

including interference that may cause undesired operation.

The term ‘’IC‘’ before the certification/registration number only signifies that

the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.

The REN is an indication of the maximum number of devices allowed to be

connected to a telephone interface. The termination on an interface may

consist of any combination of devices subject only to the requirement that the

sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Appendix H

F�� Part 15

This equipment has been tested and found to comply with the requirements

for a Class B digital device under Part 15 of the Federal Communications

Commission (FCC) rules. These requirements are intended to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the

party responsible for compliance could void the user’s authority to operate

the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject

to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation. Privacy of

communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of

radio frequency energy that can be safely absorbed by a user or bystander

according to the intended usage of the product. This product has been tested

and found to comply with the FCC criteria. The handset may be safely held

against the ear of the user. The telephone base shall be installed and used

such that parts of the user’s body other than the hands are maintained at a

distance of approximately 20 cm (8 inches) or more. If you choose to use a

clipping device, please make sure to only use the supplied AT&T belt clip.

This Class B digital apparatus complies with Canadian ICES-003.

Appendix I

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty

service, and all questions about this product should be directed to: In

the United States of America, visit www.telephones.att.com or call

1 (800) 222-3111. In Canada, call 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of

a valid proof of purchase (“CONSUMER” or “you”) that the product and all

accessories provided in the sales package (“PRODUCT”) are free from defects in

material and workmanship, pursuant to the following terms and conditions, when

installed and used normally and in accordance with the PRODUCT operating

instructions. This limited warranty extends only to the CONSUMER for products

purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials

and workmanship during the limited warranty period (“materially defective

PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service

representative will repair or replace at the manufacturer’s option, without charge, a

materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may

use new or refurbished replacement parts. If the manufacturer chooses to replace

the PRODUCT, they may replace it with a new or refurbished PRODUCT of the

same or similar design. The manufacturer will retain defective parts, modules, or

equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option,

is your exclusive remedy. The manufacturer will return repaired or replacement

products to you in working condition. You should expect the repair or replacement

to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from

the date of purchase. If the manufacturer repairs or replaces a materially defective

PRODUCT under the terms of this limited warranty, this limited warranty also

applies to repaired or replacement PRODUCT for a period of either (a) 90 days

from the date the repaired or replacement PRODUCT is shipped to you or (b) the

time remaining on the original one-year limited warranty; whichever is longer.

Appendix I

Limited warranty

4. What is not covered by this limited warranty?

This limited warranty does not cover:

• PRODUCT that has been subjected to misuse, accident, shipping or other

physical damage, improper installation, abnormal operation or handling,

neglect, inundation, fire, water, or other liquid intrusion; or

• PRODUCT that has been damaged due to repair, alteration, or modification by

anyone other than an authorized service representative of the manufacturer; or

• PRODUCT to the extent that the problem experienced is caused by signal

conditions, network reliability or cable or antenna systems; or

• PRODUCT to the extent that the problem is caused by use with non-AT&T

accessories; or

• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or

electronic serial numbers have been removed, altered or rendered illegible; or

• PRODUCT purchased, used, serviced, or shipped for repair from outside the

United States of America or Canada, or used for commercial or institutional

purposes (including but not limited to products used for rental purposes); or

• PRODUCT returned without valid proof of purchase (see item 6 below); -or-

• Charges for installation or setup, adjustment of customer controls, and

installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, visit

www.telephones.att.com or call 1 (800) 222-3111. In Canada, call

1 (866) 288-4268. NOTE: Before calling for service, please review the

user’s manual; a check of the PRODUCT controls and features may save you a

service call.

Except as provided by applicable law, you assume the risk of loss or damage

during transit and transportation and are responsible for delivery or handling

charges incurred in the transport of the PRODUCT(s) to the service location.

The manufacturer will return repaired or replaced PRODUCT under this limited

warranty to you. Transportation, delivery or handling charges are prepaid. The

manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the

PRODUCT failure is not covered by this limited warranty, or proof of purchase does

not meet the terms of this limited warranty, the manufacturer will notify you and

will request that you authorize the cost of repair prior to any further repair activity.

You must pay for the cost of repair and return shipping costs for the repair of

products that are not covered by this limited warranty.

Appendix I

Limited warranty

6. What must you return with the PRODUCT to get warranty service? You must:

a. Return the entire original package and contents including the PRODUCT to

the service location along with a description of the malfunction or difficulty;

and

b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT

purchased (PRODUCT model) and the date of purchase or receipt; and

c. Provide your name, complete and correct mailing address, and telephone

number.

7. Other limitations

This warranty is the complete and exclusive agreement between you and the

manufacturer of this AT&T branded PRODUCT. It supersedes all other written or

oral communications related to this PRODUCT. The manufacturer provides no

other warranties for this PRODUCT. The warranty exclusively describes all of the

manufacturer’s responsibilities regarding the PRODUCT. There are no other express

warranties. No one is authorized to make modifications to this limited warranty

and you should not rely on any such modification.

State/Provincial Law rights: This warranty gives you specific legal rights, and

you may also have other rights which vary from state to state or province to

province.

Limitations: Implied warranties, including those of fitness for a particular

purpose and merchantability (an unwritten warranty that the PRODUCT is fit

for ordinary use) are limited to one year from date of purchase. Some states/

provinces do not allow limitations on how long an implied warranty lasts, so the

above limitation may not apply to you. In no event shall the manufacturer be liable

for any indirect, special, incidental, consequential, or similar damages (including,

but not limited to lost profits or revenue, inability to use the PRODUCT or other

associated equipment, the cost of substitute equipment, and claims by third

parties) resulting from the use of this PRODUCT. Some states/provinces do not

allow the exclusion or limitation of incidental or consequential damages, so the

above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix J

Technical specifications

RF frequency band

1921.536 MHz — 1928.448 MHz

Channels

Operating temperature

32°F — 122°F

0°C — 50°C

Telephone base voltage

(AC voltage, 60Hz)

96 — 127 Vrms

6VDC @400mA

2.2 — 3.0 VDC

6VAC @300mA

2.4V 600mAH

Telephone base voltage

(AC adapter output)

Handset voltage

Charger voltage

(AC adapter output)

Replacement battery

DECT 6.0 digital technology

This technology digitally transmits your voice across multiple channels using

the newly available DECT 6.0 frequency band. This technology provides superior

quality of voice and sound, high protection against wiretapping and better

range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with

wireless routers.

Telephone operating range

This cordless telephone operates within the maximum power allowed by

the Federal Communications Commission (FCC). Even so, this handset and

telephone base can communicate over only a certain distance — which can

vary with the locations of the telephone base and handset, the weather, and

the construction of your home or office.

Extended range and clarity

This telephone base comes with an antenna which gives much better clarity

and covers a longer range than before.

Appendix K

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For

Customer Service, visit our website at www.telephones.att.com or call

1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

• Make sure the power cord is securely plugged in.

My phone

doesn’t work

at all.

• Make sure that the battery connector is securely plugged

into the cordless handset.

• Make sure the telephone line cord is securely and firmly

plugged into the telephone base and the telephone wall

jack.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the

cordless handset to the telephone base or charger when

not in use.

• Reset the telephone base. Unplug the unit’s electrical

power. Wait for approximately 15 seconds, then plug it

back in. Allow up to one minute for the cordless handset

and telephone base to reset.

• You may need to purchase a new battery, please refer to

Battery installation and charging, page 8, in this user’s

manual.

• First try all the suggestions above.

I cannot get a

dial tone.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• If the previous suggestions don’t work, disconnect the

telephone base from the telephone jack and connect to

a different phone. If there is no dial tone on that phone

either, the problem is in your wiring or local service.

Contact your local telephone company.

• Your line cord might be malfunctioning. Try installing a

new line cord.

I cannot dial

out.

• First try all the suggestions above.

• Make sure you have a dial tone before dialing. The cordless

handset may take a second or two to find the telephone

base and produce a dial tone. This is normal. Wait an extra

second before dialing.

Appendix K

Troubleshooting

• Eliminate any background noise. Noise from a television,

radio or other appliances may cause the phone to not

dial out properly. If you cannot eliminate the background

noise, first try muting the cordless handset before dial-

ing, or dialing from another room in your home with less

background noise.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service.

Contact your local telephone company (charges may

apply).

• Make sure the power cord is securely plugged into the

telephone base. Plug the unit into a different, working

electrical outlet not controlled by a wall switch.

My cordless

handset isn’t

performing

normally.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• Reset the telephone base. Unplug the unit’s electrical

power. Wait for 15 seconds then plug it back in.

Allow up to one minute for the cordless handset and

telephone base to reset.

• Other electronic products can cause interference to

your cordless phone. Try installing your phone as far

away from these types of electronic devices as possible:

television sets, VCRs, or other cordless telephones.

CONNECTING... • Ensure that the telephone base is powered up.

displays on my

cordless handset.

• Place the cordless handset in the telephone base for

one minute to allow the cordless handset and base to

resynchronize.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• Reset the telephone base. Unplug the unit’s electrical

power. Wait for 15 seconds then plug it back in.

Allow up to one minute for the cordless handset and

telephone base to reset.

Appendix K

Troubleshooting

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far

away from these types of electronic devices as possible:

television sets, VCRs, or other cordless telephones.

The batteries

will not hold a

charge.

• If the cordless handset is in the telephone base or

charger and the charge light does not come on, refer to

The charge light is off in this Troubleshooting guide.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the

cordless handset to the telephone base or charger when

not in use.

• You may need to purchase a new battery. Please refer to

Battery installation and charging, page 8, in this user’s

manual.

I get noise,

static, or weak

signals even

when I’m near

the telephone

base.

• If you subscribe to high-speed Internet service (Digital

Subscriber Line - DSL) through your telephone lines, you

must install a DSL filter between the telephone base and

the telephone wall jack (see the following page). The filter

will prevent noise and caller ID problems caused by DSL

interference. Please contact your DSL service provider for

more information about DSL filters.

• You may be able to improve the performance of your

cordless phone by installing your new telephone base

as far as possible from any other existing cordless

telephone system that may already be installed.

• Other electronic products can cause interference to

your cordless phone. Try installing your phone as far

away from the following electronic devices as possible:

television sets, VCRs, or other cordless telephones.

• Do not install this phone near a microwave oven or

on the same electrical outlet. You may experience

decreased performance while the microwave oven is

operating.

Appendix K

Troubleshooting

• If your phone is plugged in with a modem or a surge

protector, plug the phone (or modem/surge protector)

into a different location. If this doesn't solve the

problem, re-locate your phone or modem farther apart

from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone

will likely have better reception when installed in a high

area.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service.

Contact your local telephone company (charges may

apply).

I hear other

calls while using

my phone.

• Disconnect the telephone base from the telephone jack,

and plug in a different telephone. If you still hear other

calls, the problem is probably in your wiring or local

service. Call your local telephone company.

• Make sure that the ringer is not turned off. Refer to the

section(s) on ringer selection in this user’s manual.

My cordless

handset does

not ring when I

receive a call.

• Make sure the telephone line cord is plugged securely

into the telephone base and the telephone jack. Make

sure the power cord is securely plugged in.

• The cordless handset may be too far from the telephone

base.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the

cordless handset to the telephone base or charger when

not in use.

• You may have too many extension phones on

your telephone line to allow all of them to ring

simultaneously. Try unplugging some of the other

phones.

• The layout of your home or office might be limiting

the operating range. Try moving the telephone base to

another location, preferably on an upper floor.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service.

Contact your local telephone company (charges may

apply).

Appendix K

Troubleshooting

• Test a working phone at the phone jack. If another

phone has the same problem, the problem is the phone

jack. Contact your local telephone company (charges

may apply).

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as

far away as possible from electronic devices such as

television sets, VCRs, or other cordless telephones.

• Re-install the battery, and place the cordless handset in

the telephone base. Wait for the cordless handset to re-

establish its connection with the telephone base. Allow

up to one minute for this to take place.

• Your line cord might be malfunctioning. Try installing a

new line cord.

My calls cut in and

out while I’m using

my cordless hand-

set.

•

Other electronic products can cause interference with

your cordless phone. Try installing your phone as far

away from the following electronic devices as possible:

television sets, VCRs, or other cordless telephones.

• Do not install this phone near a microwave oven or

on the same electrical outlet. You may experience

decreased performance while the microwave oven is

operating.

• If your phone is plugged in with a modem or surge pro-

tector, plug the phone (or modem/surge protector) into

a different location. If this doesn't solve the problem,

re-locate your phone or modem farther apart from one

another, or use a different surge protector.

• Relocate your telephone base to a higher location. The

phone will have better reception when installed in a high

area.

• If the other phones in your home are having the same

problem, the problem is in your wiring or local service.

Contact your local telephone company (charges may apply).

Appendix K

Troubleshooting

The charge

light is off.

• Make sure the power and line cords are plugged in cor-

rectly and securely.

• Unplug the unit’s electrical power. Wait for 15 seconds,

then plug it back in. Allow up to one minute for the cord-

less handset and telephone base to reset.

• Clean the cordless handset and telephone base charging

contacts each month using a pencil eraser or cloth.

My caller ID

isn’t working.

• Caller ID is a subscription service. You must subscribe to

this service from your local telephone company for this

feature to work on your phone.

• Your caller must be calling from an area that supports

caller ID.

• Both you and your caller’s telephone companies must use

caller ID compatible equipment.

• If you subscribe to high-speed Internet service (Digital

Subscriber Line - DSL) through your telephone lines, you

must install a DSL filter between the telephone base and

the telephone wall jack (page 6). The filter will prevent

noise and caller ID problems caused by DSL interference.

Please contact your DSL service provider for more infor-

mation about DSL filters.

System does

not receive

caller ID when

on a call.

• Make sure you subscribe to caller ID with call waiting

features provided by your local telephone company. Caller

ID features will work only if both you and the caller are

in areas offering caller ID service, and if both telephone

companies use compatible equipment.

Appendix K

Troubleshooting

Incomplete

messages.

• If a caller leaves a very long message, part of it may

be lost when the system disconnects the call after four

minutes.

• If the caller pauses for longer than seven seconds, the

system stops recording and disconnects the call.

• If the system’s memory becomes full during a message,

the system stops recording and disconnects the call.

• If the caller's voice is very soft, the system may stop

recording and disconnects the call.

Difficulty hearing

messages.

• Press VOLUME to increase speaker volume.

System does

not answer after

correct number

of rings.

• Make sure that the answering system is on (see page

44).

• If toll saver is activated, the number of rings changes to

two when you have new messages stored (see page 48).

• If the memory is full or the system is off, the system will

answer after 10 rings.

System announc-

es “Time and day

not set.”

• You need to reset the answering system clock (see page 43).

• Make sure to enter your remote access code correctly

(see page 54).

System does not

respondtoremote

commands.

• Make sure you are calling from a touch-tone phone.

When you dial a number, you should hear tones. If you

hear clicks, the phone is not a touch-tone telephone and

cannot activate the answering system.

• The answering system may not detect the remote access

code while your announcement is playing. Try waiting

until the announcement is over before entering the

code.

• There may be interference on the phone line you are

using. Press dial pad keys firmly.

Appendix K

Troubleshooting

System does

not record

message.

• Make sure the answering system is on (see page 44).

• Make sure the memory of the answering system is not

full.

Outgoing

announcement is

not clear.

• When you record your announcement, make sure you

speak in a normal tone of voice, about nine inches from

the telephone base.

• Make sure there is no background noise (TV, music, etc.)

while recording.

Common cure

for electronic

equipment.

If the unit does not seem to be responding normally, try

putting the cordless handset in the telephone base or

charger. If it does not seem to respond, do the following (in

the order listed):

• Disconnect the power to the telephone base.

• Disconnect the cordless handset battery, and spare

battery, if applicable.

• Wait a few minutes.

• Connect power to the telephone base.

• Re-install the battery, and place the cordless handset

into the telephone base.

• Wait for the cordless handset to re-establish its

connection with the telephone base. Allow up to one

minute for this to take place.

Index

AC adapter, 6

Flash (switchhook flash), 24

Alert tones, 50

Answering calls, 21

Answering system, 41-54

Auto off, 22

Hands speakerphone, 21

Handset key tone, 17

Handset language, 18

Handset locator, 23

Handset ringer tone, 17

Handset ringer volume, 16

Handset settings, 16-20

Handset voicemail indicator, 19

Headset, 9

Battery charging, 8

Battery installation, 8

Base ringer volume, 49

Belt clip, 9

Call intercept, 44

Call screening, 44

Intercom, 27

Incoming caller ID history, 40

Incoming calls, answering, 21

Call transfer, 29

Call waiting, 24

Caller ID (CID), 37

add entries to phone directory, 40

delete entries, 40

Language, 18

Last number redial, 22

Lights, 55

dial entries, 40

Clear voicemail indication, 19

Deregistration, 60

Delete entries in the

caller ID history, 40

Delete redial entries, 22

Dialing,

from a record in the

caller ID history, 40

directory dialing, 36

Directory, 31

dial number, 36

edit entries, 36

name search, 35

new entries, 32-33

Display dial, 36

DSL, 6

Making calls, 21

Memory match, 39

Missed calls indicator, 39

Mute, 25

Names,

enter into directory, 33

search for, 35

Number of rings, 48

On-hook dialing, 21

Quick reference guide, 3-4

Elapsed time, 21

Ending calls, 21

Index

Receiving calls, 21

Redial, 22

Registration, 59

Remote access, 54

Ringer silencing, 20

Ring tone options, 17

Ringer volume,

base, 49

handset, 16

Search for names, 35

Speakerphone, 21

Technical specifications, 71

Telephone operating range, 71

Temporary ringer silencing, 20

Troubleshooting, 72-79

Voicemail, 4, 55

Voicemail waiting indicator, 19

Voice prompts, 42

Volume controls, 16, 24, 49

Remote access wallet card

Use the wallet card below to help you remember commands to control your

answering system from any touch tone telephone.

Cut along dotted line.

Call your phone number, then

enter your two-digit access code

(preset to 19).

Action

Remote command

^{Play all messages..................}2

^{Play new messages...............}3

^{Delete the message..............}33

^{Delete all old messages.....}4

^{Repeat or go back.................}5

Help menu.................................

^{Stop...............................................}*5

Fold here.

Skip the message...................

Record announcement........

Turn system off or on........

End remote access call ...... (or hang up)

Model name: SL82118/SL82218/SL82318/

SL82418/SL82518/SL82558/SL82658

Type: DECT 6.0 cordless telephone/answering system

with caller ID/call waiting

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property

II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American

Telephones. Printed in �hina.

www.telephones.att.com

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a

AT&T Intellectual Property licensed to Advanced American Telephones.

Printed in �hina. Issue 5 AT&T 09/08.

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