AT T MA357 User Manual

MA357  
Cordless Phone  
Start Here>  
Welcome  
Congratulations! Experience the freedom of your Motorola  
MA357 cordless phone.  
Talk: Make/answer  
calls, hang up  
Adjust volume  
during a call  
Format phone number  
to include/omit area  
code or 1+ area code  
Scroll up/down  
Earphone jack  
Turn handset ringer  
Mem: Store numbers  
in memory  
Flash: Enter setup  
menu  
on (up) or off (down)  
Mute/unmute  
microphone, delete  
phone numbers  
Chan: Use if you hear  
interference or static  
6
lmn  
Put call on hold  
Redial  
1
 
For a copy of a large-print version of this guide, or  
for product-related questions, please contact:  
1-800-353-2729 U.S.A.  
1-800-461-4575 Canada  
1-888-390-6456 TTY (Text Telephone)  
Congratulations on your purchase of a Motorola  
product!  
Product registration is an important step toward enjoying your  
new Motorola product. Registering helps us facilitate warranty  
service, and permits us to contact you if your Motorola product  
requires an update or other service. Registration is not  
required for warranty coverage. To register your product on-  
Please retain your original dated sales receipt for your records.  
For warranty service of your Motorola product, you will need to  
2
provide a copy of your dated sales receipt to confirm warranty  
status.  
MOTOROLA, the Stylized M Logo, and all other trademarks  
indicated as such herein are trademarks of Motorola, Inc.  
® Reg. U.S. Pat. & Tm. Off.  
Wildlife sounds provided by Wildlife Technologies™ Inc.  
© 2002 Wildlife Technologies™  
© 2002 Motorola, Inc. All rights reserved.  
Personal Communications Sector  
1500 Gateway Blvd., Boynton Beach, FL 33426-8292  
6881041B50-O  
3
Contents  
Setting the Base Ring  
Information . . . . . . . . . . . . . 6 Volume . . . . . . . . . . . . . . . .30  
Important Safety Setting Up the Phone . . . . . .30  
FCC and Interference  
Instructions . . . . . . . . . . . . 13 How to Find a Lost  
Installing the Belt Clip. . . . . 18 Handset. . . . . . . . . . . . . . . .35  
Battery Safety Instructions . 19 Storing a Number in  
Charging the Battery. . . . . . 20 Memory. . . . . . . . . . . . . . . .35  
Installing the Phone on  
a Desk. . . . . . . . . . . . . . . . 23 in Memory . . . . . . . . . . . . . .37  
Installing the Phone on Dialing a Number from  
a Wall . . . . . . . . . . . . . . . . 24 Memory. . . . . . . . . . . . . . . .37  
Setting a Wildlife Ring Reviewing and Deleting  
Sound on the Base . . . . . . 28 Numbers from Memory . . . .38  
Storing a Caller ID Number  
4
Contents  
Reviewing Caller ID Calls . . 39 Storing and Calling  
Dialing a Number from  
Emergency Numbers. . . . . 41  
Caller ID. . . . . . . . . . . . . . . 39 Troubleshooting. . . . . . . . . . 42  
Deleting a Number from  
Warranty . . . . . . . . . . . . . . . 46  
the Caller ID List . . . . . . . . 40  
Deleting All Numbers from  
the Caller ID List . . . . . . . . 40  
5
FCC and Interference Information  
This equipment complies with Parts 15 and 68 of the FCC rules  
and the requirements adopted by the Administrative Council for  
Terminal Attachments (ACTA).  
A plug and jack used to connect this equipment to the premises  
wiring and telephone network must comply with applicable  
FCC Part 68 rules and requirements adopted by the ACTA. A  
compliant telephone cord and modular plug is provided with  
this product. It is designed to be connected to a compatible  
modular jack that is also compliant. See installation  
instructions for details.  
Notification of the Local Telephone Company  
On the bottom of this equipment is a label that contains, among  
other information, a product identifier in the form  
US:AAAEQ##TXXXX. You must, upon request, provide this  
information to your telephone company.  
6
 
The digits represented by ## in the product identifier indicate  
the Ringer Equivalency Number (REN) for this equipment. The  
REN is useful in determining the number of devices you may  
connect to your telephone line and still have all of these  
devices ring when your telephone number is called. In most  
(but not all) areas, the sum of the RENs of all devices  
connected to one line should not exceed 5. To be certain of the  
number of devices you may connect to your line as determined  
by the REN, contact your local telephone company.  
Notes:  
• This equipment may not be used on coin service provided by  
the telephone company.  
• Connection to party line service is subject to state tariffs.  
Contact the state public utility commission, public service  
commission or corporation commission for information.  
7
• If your home has specially wired alarm equipment connected  
to the telephone line, ensure the installation of this cordless  
phone does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult  
your telephone company or a qualified installer.  
• Notice must be given to the telephone company upon perma-  
nent disconnection of your telephone from your line.  
• The FCC requires that you connect your cordless telephone  
to the nationwide telephone network through a modular tele-  
phone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).  
Rights of the Telephone Company  
Should your equipment cause trouble on your line which  
may harm the telephone network, the telephone company  
shall, where practicable, notify you that temporary  
discontinuance of service may be required. Where prior  
8
notice is not practical and the circumstances warrant such  
action, the telephone company may temporarily disconnect  
service immediately. In case of such temporary  
discontinuance, the telephone company must:  
(1) Promptly notify you of such temporary discontinuance;  
(2) Afford you the opportunity to correct the situation;  
(3) Inform you of your right to bring a complaint to the  
Commission pursuant to procedures set forth in Subpart E of  
Part 68, FCC Rules and Regulations.  
The telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect the  
operation of the equipment. If this happens, the telephone  
company will provide advance notice in order for you to make  
necessary modifications to maintain uninterrupted service.  
9
Interference Information  
This device complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions:  
• This device may not cause harmful interference; and  
• This device must accept any interference received, includ-  
ing interference that may cause undesired operation.  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation.  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
10  
communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment on and off, the user is encouraged to try to correct  
the interference with one or more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the anten-  
na for the radio or television that is “receiving” the interfer-  
ence).  
• Reorient or relocate and increase the separation between the  
telecommunications equipment and the receiving antenna.  
• Connect the telecommunications equipment into an outlet on  
a circuit different from that to which the receiving antenna is  
connected.  
11  
If these measures do not eliminate the interference, please  
consult your dealer or an experienced radio/television  
technician for additional suggestions. Also, the Federal  
Communications Commission has prepared a helpful booklet,  
“How to Identify and Resolve Radio/TV Interference Problems.”  
This booklet is available from the U.S. Government Printing  
Office, Washington, D.C. 20402. Please specify stock number  
004-000-00345-4 when ordering copies.  
The FCC requires this product to be serviced only by Motorola  
or its authorized service agents. Changes or modifications not  
expressly approved by Motorola could void not only the user's  
authority to operate the equipment, but also the limited  
warranty.  
Hearing Aid Compatibility  
This telephone system meets the FCC standards for hearing  
aid compatibility.  
12  
Important Safety Instructions  
Follow these safety precautions when using your cordless  
phone to reduce the risk of fire, electric shock and injury to  
persons or property:  
Reduce risk of fire and shock by  
1. Keep all slits and openings of the phone unblocked. Do  
not set the phone on a heating register or over a radia-  
tor. Ensure that proper ventilation is provided at the  
installation site.  
2. Do not use while wet or while standing in water.  
3. Do not use this product near water (for example, near a  
bath tub, kitchen sink, or swimming pool).  
4. Do not allow anything to rest on the power cord. Place  
the power cord so that it will not be walked on.  
13  
 
5. Never insert objects of any kind into the product slits as  
that may result in fire or shock.  
6. Unplug this product from the wall outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use a  
damp cloth for cleaning.  
7. Do not disassemble this product. If service or repair  
work is required, contact the Motorola address found in  
the back of this user’s guide.  
8. Do not overload wall outlets and extension cords.  
9. Avoid using during an electrical storm. Use a surge pro-  
tector to protect the equipment.  
10. Do not use this cordless phone to report a gas leak,  
especially if you are in the vicinity of the gas line.  
14  
Unplug this cordless phone immediately from an outlet  
if:  
• The power cord or plug is damaged or frayed.  
• Liquid has been spilled into the product.  
• The product has been exposed to rain or water. Do not  
retrieve the handset or base until after you have unplugged  
the power and phone from the wall. Then retrieve the unit  
by unplugged cords.  
• The product has been dropped or the cabinet has been  
damaged.  
• The product exhibits a distinct change in performance.  
15  
Installation Guidelines  
1. Read and understand all instructions and save them for  
future reference.  
2. Follow all warnings and instructions marked on the  
product.  
3. Do not install this product near a bath tub, sink or  
shower.  
4. Operate this phone using only the power source that is  
indicated on the marking label. If you are unsure of the  
power supply to your home, consult with your dealer or  
local power company.  
5. Do not place this product on an unstable cart, stand or  
table. This product may fall, causing serious damage to  
the product.  
16  
6. Adjust only those controls that are covered by the oper-  
ating instructions. Improper adjustment of other controls  
may result in damage and will often require extensive  
work to restore the product to normal operation.  
7. Clean this product with a soft, damp cloth. Do not use  
chemicals or cleaning agents to clean this phone.  
8. Use only the power supply that came with this unit.  
Using other power supplies may damage the unit.  
9. Because cordless phones operate on electricity, you  
should have at least one phone in your home that isn’t  
cordless, in case the power in your home goes out.  
10. To avoid interference to nearby appliances, do not place  
the base of the cordless phone on or near a TV, micro-  
wave oven, or VCR.  
17  
Getting Started  
Before you can make or answer calls, you need to install  
and set up your cordless phone. The next few pages walk  
you through the installation and setup process.  
Installing the Belt Clip  
Insert the tabs of the belt clip into the slots on the handset.  
18  
 
Battery Safety Instructions  
• Do not burn, disassemble, mutilate, or puncture the battery. The  
battery contains toxic materials that could be released, resulting in  
injury.  
Caution: There is a risk of explosion if you replace the battery with  
an incorrect battery type. Use only the battery that came with your  
phone or an authorized replacement recommended by the  
manufacturer.  
• Keep batteries out of the reach of children.  
• Remove batteries if storing over 30 days.  
• Do not dispose of batteries in fire, which could result in explosion.  
• The rechargeable batteries that power this product must  
bedisposedofproperlyandmayneedtoberecycled.Refer  
to your battery’s label for battery type. Contact your local  
recycling center for proper disposal methods.  
19  
 
Charging the Battery  
1. Remove the battery door.  
2. Insert the battery into the battery compartment.  
3. Plug the battery connector into the receptacle in the  
battery compartment and replace the battery door.  
Red  
Black  
Slide  
battery  
door  
downto  
remove  
20  
 
4. Plug the power cord into the back of the phone and  
into an outlet.  
21  
5. Rest the handset in the base so the charge/page  
LED lights.  
6. Charge the battery for at least 12 hours. Do not plug  
the phone into the phone jack until the battery is fully  
charged.  
22  
Installing the Phone on a Desk  
23  
 
Installing the Phone on a Wall  
1. Remove the twist-tie  
from the phone cord. Do  
not unfold the cord.  
2. Untuck both ends of the  
cord.  
3. Hold the folded cord at  
the center and insert it  
into the back of the  
bracket.  
24  
 
4. Plug the phone cord into the phone jack on the wall.  
5. Hang the bracket on the phone wall plate.  
25  
6. Plug the other end of the phone cord into the jack on  
the back of the base.  
7. Plug the power cord into a power outlet if it is not  
already plugged in.  
26  
8. Insert the four tabs on the wall mount into the four  
slots on the back of the base then push down.  
27  
Setting a Wildlife Ring Sound on the Base  
Hear the sounds of the wild right in your own home on your  
cordless phone -- the screech of a red-tailed hawk, the howl  
of a coyote, the growl of a bear or cougar. These are just a  
few of the wildlife sounds that come with your phone. Once  
you select a wildlife ring sound, the base of the phone rings  
with that sound whenever you receive a call.  
You can also select a standard ring tone for the base ring  
sound.  
Note: Your phone has 2 ringers, one on the handset and  
one on the base. When the handset is in the base, only  
the base rings when you receive a call. When the handset  
is off the base, both the handset and base ring. See  
page 31 for instructions on how to set the handset ring  
sound.  
28  
 
Press to select the base ring  
sound. Keep pressing to scroll  
through the sounds. Stop when  
you hear the sound you want to  
use. The available sounds are:  
Duck Quack  
Turkey Gobble  
Elk Bugle  
Canada Goose Honk  
Coyote Howl  
Bear Growl  
Cougar Growl  
Red Tailed Hawk Screech  
Owl Hoot  
Loon Wail  
Standard Ring Tone  
29  
Setting the Base Ring Volume  
Use the slide switch on the side of the base to set the  
volume for the base ring sound.  
Note: You cannot control the volume level of the handset  
ring sound, but you can turn it on or off. See page 1 for  
the location of the on/off switch for the handset ring  
sound.  
Setting Up the Phone  
1. Press flash.  
2. Set the language:  
\ English  
] French ^ Spanish  
30  
   
3. Press flash.  
4. If you live in an area with 7-digit dialing:  
enter your 3-digit area code and press flash.  
If you live in an area with 10-digit dialing (3-digit area  
code + 7-digit phone number):  
press flash to go to the next prompt (do not enter  
your area code).  
5. Set the ring sound for the handset. This is the sound  
the handset makes when you receive a call and the  
handset is not in the base. The ring sound for the  
base is set from the base. The base will always ring  
when you receive a call, regardless of whether the  
31  
 
handset is on or off the base. See page 28 for  
instructions on how to set the base ring sound.  
\ Ring tone 1 ] Ring tone 2 ^ Musical tone  
6. Press flash.  
7. Press: \ for tone operation or  
] for pulse operation  
8. Press flash.  
Note: If you select pulse, you can still use touch  
tone menu systems. To activate touch tone  
temporarily for one call, press the * key.  
32  
9. At the Set to Default prompt, press:  
] (no) to save the settings you just entered. Your  
settings will be retained after you turn the phone off.  
\ (yes) to restore the factory default settings.  
10. Press flash.  
Now that you have set up your phone, read the next section  
of this guide for information on how to use your phone.  
CAUTION  
The long-term characteristics or the possible physiological  
effects of radio frequency (RF) electromagnetic fields have  
not been evaluated by UL.  
If you are concerned with the risk of RF exposure, you may  
want to limit the duration of calls and position the antenna  
as far away from your body as is practical.  
33  
Using Your Phone  
Adjust volume  
during a call  
Talk: Make/answer  
calls, hang up  
Format phone number  
to include/omit area  
code or 1+ area code  
Scroll up/down  
Earphone jack  
Turn handset ringer  
on (up) or off (down)  
Mute/unmute  
microphone, delete  
phone numbers  
Mem: Store numbers  
in memory  
Flash: Enter setup  
menu  
6
lmn  
Put call on hold  
Chan: Use if you hear  
interference or static  
Redial  
34  
How to Find a Lost Handset  
1. Press the page button on the side of the base.  
2. Follow the sound to locate the handset.  
3. Press page again to stop the beeping.  
Storing a Number in Memory  
You can store 10 phone numbers in memory with up to  
20 digits each.  
1. Turn the phone off.  
2. Press mem.  
3. Press any number key (Ñ through É) to select the  
memory location.  
4. Press mem.  
35  
   
5. Enter the name you want to store. Use the letters on  
the keypad to write the name.  
For example, to create a letter “E”, press ^ twice.  
Press \ for a space. Press mute to delete a letter.  
Also, most keys have a punctuation mark as the fourth  
press.  
6. Press mem.  
7. Enter the phone number you want to store, or press  
redial to store the last number you dialed.  
To insert a pause in the dial sequence (for example, if  
you have to dial 9 then wait for a dial tone), press #  
twice (a “P” appears).  
8. Press mem.  
36  
Storing a Caller ID Number in Memory  
1. Using ò and ú, scroll to the number you want to  
store.  
2. Press mem.  
3. Press any number key (Ñ through É) to select the  
memory location.  
4. Press mem.  
Dialing a Number from Memory  
1. Press â.  
2. Press mem.  
3. Press the number key (Ñ through É) to select the  
memory location of the phone number you want to  
call.  
37  
   
You can use memory numbers to simplify calling card calls  
and other calls that require multiple strings of numbers. For  
example, if you stored your calling card number in memory  
location 1, your calling card password in location 2, and the  
phone number you want to call in location 3, you would  
press the following keys to call the number in location 3:  
â mem \ mem ] mem ^  
Reviewing and Deleting Numbers from Memory  
1. Press mem.  
2. Using ò and ú, scroll to the number you want to  
delete.  
3. Press mute.  
4. When Delete Entry? is displayed, press mute to  
delete the entry, or c to cancel the delete operation  
and keep the number in memory.  
38  
 
Reviewing Caller ID Calls  
When you receive a call, the caller ID screen displays NEW  
for new calls that you have not yet reviewed, or REPT for  
calls that you have received on caller ID before.  
To scroll through the list of caller ID calls, press ò or ú.  
Dialing a Number from Caller ID  
1. Turn the phone off.  
2. Using ò and ú, scroll to the number you want to dial.  
3. To change from 7-digit dialing to 10-digit dialing or  
long distance format, press the format key until the  
desired format is displayed (7, 10, or 11).  
4. Press â.  
39  
   
Deleting a Number from the Caller ID List  
1. Using ò and ú, scroll to the number you want to  
delete.  
2. Press mute.  
3. When Delete Call ID? is displayed, press mute to  
delete the entry, or c to cancel the delete operation  
and keep the number in the caller ID list.  
Deleting All Numbers from the Caller ID List  
1. Using ò and ú, scroll to a number in the caller ID list.  
2. Press mute until Delete All? is displayed.  
3. Press mute to delete everything in the caller ID list, or  
c to cancel the delete operation and keep all numbers  
in the caller ID list.  
40  
   
Storing and Calling Emergency Numbers  
When storing an emergency number (such as 911) into  
memory or making a test call to an emergency number  
stored in memory, remain on the line and briefly explain to  
the dispatcher the reason for the call. This should be  
performed in off-peak hours, such as early morning or late  
evening.  
41  
 
Troubleshooting  
What to do if...  
The phone  
• Check the power and phone  
connections. Is the power cable  
plugged in at both ends? Phone cable?  
• Check the battery. Is it charged? Does  
it fit properly?  
doesn’t work at  
all (no lights,  
no dial tone)  
No dial tone  
• Check the items listed above.  
• Move closer to the base.  
• Verify dial tone using another phone. If  
you have no dial tone on that phone, call  
your phone company.  
• Disconnect the phone and reconnect it  
at a different phone and power outlet.  
42  
 
You can’t  
receive calls  
• Check the battery. Is it charged? Does  
it fit properly?  
• Verify that the handset and base ringers  
are turned on.  
• Move closer to the base.  
• Unplug other phones. You may have  
too many phones on your telephone  
line to allow all of them to ring.  
43  
The signal is  
weak or has  
noise or static  
• Press chan to select a different  
channel.  
• Check the battery and power.  
• Move closer to the base.  
• Move the base to a different power  
outlet (especially if the phone is sharing  
an outlet with an appliance).  
You hear other • Press chan to select a different  
calls on your  
line  
channel.  
• Hang up. Place the handset into the  
base. Wait 30 seconds then try again.  
• Disconnect the base from power and  
phone.  
44  
The battery  
won’t charge  
• Check the base. Is it properly  
connected? Are its contacts clean and  
dry?  
• Check the battery contacts. Make sure  
the battery is connected properly.  
• Is it anold battery? Replace the battery.  
The battery  
loses charge  
faster than  
normal  
• Is it a new battery? A new battery needs  
to be charged at least 12 hours before  
use to maintain normal talk time.  
• Is it anold battery? Replace the battery.  
45  
Warranty  
Motorola Limited Warranty  
for Consumer Products, Accessories, and  
Software Purchased in the United States or  
Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc. warrants its  
telephones, pagers, and consumer two-way radios that operate via  
Family Radio Service or General Mobile Radio Service (“Products”),  
Motorola-branded or certified accessories sold for use with these  
Products (“Accessories”) and Motorola software contained on CD-Roms  
or other tangible media and sold for use with these Products (“Software”)  
to be free from defects in materials and workmanship under normal  
consumer usage for the period(s) outlined below. This limited warranty is  
a consumer’s exclusive remedy, and applies as follows to new Motorola  
46  
 
Products, Accessories and Software purchased by consumers in the  
United States or Canada, which are accompanied by this written  
warranty:  
Products and Accessories as defined above, unless otherwise provid-  
ed for below. Length of coverage: one (1) year from the date of purchase  
by the first consumer purchaser of the product unless otherwise provid-  
ed for below.  
Decorative Accessories and Cases. Decorative covers, bezels,  
PhoneWrap™ covers and cases. Length of coverage: limited lifetime  
warranty for the lifetime of ownership by the first consumer purchaser  
of the product.  
Monaural Headsets. Ear buds and boom headsets that transmit  
mono sound through a wired connection. Length of coverage: limited  
lifetime warranty for the lifetime of ownership by the first consumer  
purchaser of the product.  
47  
Consumer Two-Way Radio Accessories. Length of coverage:  
Ninety (90) days from the date of purchase by the first consumer  
purchaser of the product.  
• Products and Accessories that are Repaired or Replaced.  
Length of coverage: The balance of the original warranty or for ninety  
(90) days from the date returned to the consumer, whichever is  
longer.  
Software. Applies only to physical defects in the media that embodies  
the copy of the software (e.g. CD-ROM, or floppy disk). Length of  
coverage: ninety (90) days from the date of purchase.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and replacement  
of parts due to normal wear and tear are excluded from coverage.  
48  
Batteries. Only batteries whose fully charged capacity falls below 80%  
of their rated capacity and batteries that leak are covered by this limited  
warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the product  
resulting from misuse; (b) contact with liquid, water, rain, extreme  
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for commercial purposes or  
subjecting the Product or Accessory to abnormal usage or conditions; or  
(d) other acts which are not the fault of Motorola, are excluded from  
coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage  
that result from the use of Non-Motorola branded or certified Products,  
Accessories, Software or other peripheral equipment are excluded from  
coverage.  
49  
Unauthorized Service or Modification. Defects or damages resulting  
from service, testing, adjustment, installation, maintenance, alteration,  
or modification in any way by someone other than Motorola, or its  
authorized service centers, are excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers or  
date tags that have been removed, altered or obliterated; (b) broken  
seals or that show evidence of tampering; (c) mismatched board serial  
numbers; or (d) nonconforming or non-Motorola housings, or parts, are  
excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication service or  
signal you may subscribe to or use with the Products, Accessories or  
Software is excluded from coverage.  
Software Embodied in Physical Media. No warranty is made that the  
software will meet your requirements or will work in combination with any  
hardware or software applications provided by third parties, that the  
50  
operation of the software products will be uninterrupted or error free, or  
that all defects in the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded from the  
internet), is provided “as is” and without warranty.  
Who is Covered?  
This warranty extends to the first end-user purchaser only.  
What will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or Software that does not  
conform to this warranty. We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new Products, Accessories or  
parts. No data, software or applications added to your Product,  
Accessory or Software, including but not limited to personal contacts,  
51  
games and ringer tones, will be reinstalled. To avoid losing such data,  
software and applications please create a back up prior to requesting  
service.  
How to Get Warranty Service or Other Information  
USA  
Canada  
Phones 1-800-331-6456  
Pagers 1-800-548-9954  
All Products  
1-800-461-4575  
Two-Way Radios  
1-800-353-2729  
TTY 1-888-390-6456  
TTY 1-888-390-6456  
For accessories and software, please call the telephone number  
designated above for the product with which they are used. You will  
52  
receive instructions on how to ship the Products, Accessories or  
Software, at your expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of your receipt, bill of sale  
or other comparable proof of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if applicable; (d) the  
name and location of the installation facility (if applicable) and, most  
importantly; (e) your address and telephone number.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE  
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS  
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
53  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR  
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF  
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR  
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION  
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,  
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation on  
the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you specific  
54  
legal rights, and you may also have other rights that vary from state  
to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for Motorola  
certain exclusive rights for copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies of the Motorola  
software. Motorola software may only be copied into, used in, and  
redistributed with, the Products associated with such Motorola software.  
No other use, including without limitation disassembly of such Motorola  
software or exercise of the exclusive rights reserved for Motorola, is  
permitted.  
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motorola.com  
@6881041B50@  
6881041B50-O  

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