AT T E6002B User Manual

User’s manual  
E598-1  
5.8 GHz expansion handset for  
use with AT&T models E5901/  
E5902B/E5903B/ E5911/  
E5912B/E5913B/E5914B/  
E5921/E5922B/E5923B/  
E5924B/E6001/E6002B/  
E6012B/E6013B/E6014B/  
E3813B  
You must charge the bat-  
tery and register the hand-  
set before use.  
See pages 3-5  
for easy instructions.  
STOP!  
Table of contents  
Quick reference guide...............1  
Parts checklist ...............................2  
Battery installation  
& charging.................................3  
Adding and registering  
Caller ID.........................................34  
To review the call log.............38  
Screen icons, indicator lights  
& tones......................................40  
Handset display screen  
handset.......................................4  
Replacing a handset...................6  
Belt clip & optional headset...7  
Handset operation.......................8  
Options while on calls............10  
Intercom.........................................15  
Intercom call transfer..............17  
Handset settings........................19  
Directory........................................27  
New directory entries..............28  
Directory search.........................30  
To dial, delete or change  
messages................................41  
Troubleshooting.........................43  
Important safety  
instructions.............................51  
FCC Part 68 and ACTA............55  
FCC Part 15..................................57  
Limited warranty........................58  
Technical specifications.........63  
Index................................................64  
entries.......................................32  
For customer service or product information, please visit our  
website at www.telephones.att.com or call 1 (800) 222-  
3111. In Canada dial 1 (866) 288-4268.  
NOTE: Your product may be shipped with a protective sticker covering the  
handset or base display, remove it before use.  
Getting started  
Quick reference guide  
Forcompleteinstructions, pleaserefertothemanualprovidedwithyour  
E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/  
E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/E6014B/  
E3813B telephone. If you are unable to find your manual, you may  
read and/or download the manual at www.telephones.att.com.  
CENTER  
UP  
NavKeys  
Handset  
MENU/SELECT  
LEFT  
RIGHT  
Press MENU/SELECT  
to display menu, or to  
select a highlighted item  
from menu or save an  
CID  
DOWN  
Press to display caller  
ID information (page  
38).  
entry. Press  
or  
to  
scroll up or down while  
in menus. While entering  
names or numbers, press  
PHONE/FLASH  
or  
to move the cur-  
sor to the left or right.  
Press to make or  
answer a call.  
During a call, press to  
receive an incoming call  
if call waiting is activated  
(page 10).  
DIR  
Press to display directory  
entries (page 30).  
OFF/CLEAR  
MUTE/DELETE  
During a call, press to  
hang up. While using  
menus, press to cancel  
an operation, back up to  
the previous menu, or  
exit the menu display.  
While on a call, press to  
mute microphone (page  
12). While reviewing the  
call log, press to delete  
an individual entry, or  
press and hold to clear  
the caller ID log (page  
39).  
REDIAL/PAUSE  
Press to view redial  
While predialing, press  
to delete digits from a  
string (page 8).  
memory (page 9). While  
entering numbers, press  
and hold to insert a dial-  
ing pause (page 28).  
TONE  
SPEAKER  
MUTE  
REDIAL  
PAUSE  
INT  
DELETE  
Press to activate hand-  
set speakerphone. Press  
again to resume normal  
handset use (page 8).  
Press to initiate an  
intercom conversation  
or transfer a call (page  
15-18)  
1
Getting started  
Parts checklist  
Save your sales receipt and original packaging in case you need  
to ship your telephone for warranty service.  
Check to make sure the telephone package includes the  
following:  
Quick start guide  
User's manual  
E598-1  
E598-1  
5.8 GHz expansion handset  
for use with AT&T models  
E5901/E5902B/E5903B/  
E5911/E5912B/E5913B/  
E5914B/ E5921/E5922B/  
E5923B/E5924B/E6001/  
E6002B/E6012B/E6013B/  
E6014B/E3813B  
5.8 GHz expansion handset  
for use with AT&T models  
E5901/E5902B/E5903B/  
E5911/E5912B/E5913B/  
E5914B/ E5921/E5922B/  
E5923B/E5924B/E6001/  
E6002B/E6012B/E6013B/  
E6014B/E3813B  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
Cordless handset  
Quick start guide  
User's manual  
Battery for cordless  
handset  
Belt clip for cordless  
handset  
Charger for cordless  
handset  
Power adapter for  
handset charger  
Battery compartment  
cover  
2
Getting started  
Battery installation & charging  
After battery installation, the battery may have enough charge to allow  
you to make a short call. For best performance, place the handset in the  
charger or telephone base and allow it to charge for 16 hours before use.  
You can keep the battery charged by returning the handset to the  
charger or the telephone base after each use. When the battery is fully  
depleted, a recharge takes about 12 hours. The average talk time on a  
fully charged battery is about eight hours depending on environmental  
conditions, and the standby time when idle is approximately five days.  
1. Plug the small  
end of the small-  
er power adapter  
into the jack on  
the underside  
of charger, then  
route the cord  
through the slot  
as shown.  
2. Plug the  
large end of  
the smaller  
power  
adapter into  
an electrical  
outlet.  
3. Plug the battery  
securely into the  
plug inside the  
handset battery  
compartment, match-  
ing the color-corded  
label.  
4. Place the  
battery and  
wires neatly  
inside the  
5. Slide battery  
compartment  
cover towards  
the center  
until it clicks  
closed.  
compartment.  
6. The bat-  
tery may have  
enough charge  
to allow you  
LOW BATTERY  
to make a short  
call. For best  
performance,  
place handset in  
the telephone  
base or charger  
to charge for at  
lease 16 hours  
before first use.  
Low battery indicator  
Return handset to the  
telephone base or char-  
ger to recharge when  
this symbol flashes.  
(Handset will beep  
To replace the battery, press  
in and downward on the tab  
to open the battery compart-  
ment cover. Then lift out  
the old battery and discon-  
nect. Follow the instructions  
on this page to install and  
charge the new battery.  
when battery is low.)  
Caution: Use only the supplied rechargeable battery or AT&T replacement  
battery model 27910 (part number 89-0099-00-00). To purchase a replacement  
battery, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
3
Getting started  
Adding and registering handsets  
Before using a new E598-1 handset, you must register it with the  
E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/  
E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/  
E6014B/E3813B telephone base (purchased separately). The E5901/  
E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/E5922B/  
E5923B/E5924B/E6012B/E6013B/E6014B/E3813B telephone can  
accommodate up to four cordless handsets.  
• The handset provided with the E5901/E5911/E5921/E6001 is  
automatically registered as handset 1. Additional handsets will be  
assigned numbers in the order they are registered (handset 2, hand-  
set 3, or handset 4). You can register a maximum of four handsets.  
• The E5902B/E5912B/E5922B/E6002B/E6012B has two handsets  
automatically registered as handset 1 and 2. You can register two  
additional handsets, which will be assigned number 3 and 4.  
• The E5903B/E5913B/E5923B/E6013B/E3813B has three hand-  
sets automatically registered as handset 1, 2 and 3. You can register  
one additional handset, which will be assigned number 4.  
• The E5904B/E5914/E5924B/E6014B has four pre-registered  
handsets, so you cannot register any additional handset to it.  
Before using a new E598-1 handset,  
you must register it with the telephone  
base. Each handset must be registered  
seperately.  
To register a handset to your telephone  
base  
• When first purchased, all optional  
NOT REGISTERED  
accessory handsets show NOT  
REGISTERED on the screen. The new  
handset may need to be charged for  
five minutes before registering to the  
telephone base.  
PRESS HNDST LOC  
4 SEC ON BASE  
• Make sure your handset battery is  
properly installed and charged (page  
3).  
4
Getting started  
Adding and registering handsets  
• Place the unregistered handset into  
the telephone base. After a few  
seconds PRESS HNDST LOC 4 SEC ON  
BASE will be shown on the screen.  
• Press and hold HANDSET LOCATOR  
on the main telephone base until the  
IN USE light comes on (about four  
seconds), then release the button.  
PLEASE WAIT...  
• The handset will show PLEASE WAIT...  
for a while.  
HS X REGISTERED  
12:00PM  
• The handset will show HS X REGISTERED  
and will beep if the registration was  
successful.  
NOTES:  
1. If you are on a call, using the call log or  
directory, or another telephone phones on at the  
same line, you cannot register a handset.  
2. If the registration is not successful, the display  
will show NOT REGISTERED. Reset the handset  
by lifting the handset out of the telephone  
base and then place the handset back in the  
telephone base. Now try the registration process  
again.  
5
Getting started  
Replacing a handset  
If you are replacing a handset on a system that has the maxi-  
mum number of registered handsets (four) or wish to change the  
assigned handset number of your registered handsets, you must  
first follow the below steps to de-register the handsets, then reg-  
ister all handsets again (page 4-5).  
To de-register all handsets  
• Press and hold HANDSET LOCATOR on the main telephone  
base E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/  
E5921/E5922B/E5923B/E5924B/E6001/6002B/E6012B/E6013B/  
E6014B/E3813B until the IN USE light starts to turn on then flash  
(about 10 seconds), then release the HANDSET LOCATOR but-  
ton.  
• Press and release HANDSET LOCATOR again. The IN USE  
light will turn off and in a few seconds, all handsets will be  
de-registered.  
• All handsets will show NOT REGISTERED if de-registration was  
successful.  
NOT REGISTERED  
• To re-register the handset to the telephone base, follow the  
registration instructions on page 4-5.  
NOTES:  
1. If the de-registration process was not successful, you may need to reset the  
system and try again. To reset: pick up any registered handset and press the  
PHONE/FLASH button, then press the  
handset back into the telephone base.  
OFF/CLEAR button and place the  
2. You can only de-register handsets when the handsets and the telephone base  
are not being used.  
6
Getting started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
To release belt clip,  
pull and unlock one  
flap from the notch  
first before detach-  
ing the whole belt  
clip from handset.  
Snap belt clip  
into notches  
on both sides  
of handset.  
For hands-free telephone conversations, you can use any industry  
standard 2.5 mm headset (purchased separately). For best results,  
use an AT&T 2.5 mm headset. To purchase a headset, visit our  
website at www.telephones.att.com or call 1 (800) 222-  
3111. In Canada dial 1 (866) 288-4268.  
Plug 2.5 mm  
headset into  
jack on side of  
handset (beneath  
small rubber flap).  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
7
Telephone operation  
Handset operation  
Elapsed  
time  
Making and answering calls  
To answer an incoming call, press  
PHONE/FLASH, SPEAKER, or any dial  
pad key (0-9, * or #). To make a call,  
PHONE 00:00:12  
press PHONE/FLASH or  
SPEAKER,  
then dial a number. Press OFF/CLEAR to  
hang up.  
Press to  
make a  
call  
Press to  
end a call  
On-hook dialing  
To predial (preview numbers before  
dialing), enter numbers first, then press  
PHONE/FLASH or  
Press MUTE/DELETE or  
any time to make corrections as you are  
entering numbers.  
TONE  
SPEAKER to dial.  
MUTE  
REDIAL  
PAUSE  
DELETE  
OFF/CLEAR at  
Press to  
turn on the  
speaker-  
phone  
The screen displays the elapsed time as  
you talk (in hours, minutes and seconds).  
NOTE: Pressing PHONE/FLASH to access  
services from your local telephone service pro-  
vider will not affect the elapsed time.  
Auto off  
A call will be terminated automatically  
by placing the handset in the telephone  
base or charger.  
SPEAKER 00:00:12  
Hands-free speakerphone calls  
To answer a call, press  
SPEAKER. To  
make a call, press SPEAKER, then dial  
a number. During a call you can press  
SPEAKER to alternate between hands-  
free speakerphone and normal handset  
use. Press OFF/CLEAR to hang up.  
NOTE: If a headset is  
plugged into the  
handset, you will  
not be able to use  
the handset  
speakerphone.  
8
Telephone operation  
Handset operation  
Last number redial  
REDIAL  
Press REDIAL/PAUSE to display the  
555-1234  
most recently called numbers (up to  
32 digits). Press  
,
or REDIAL/PAUSE  
repeatedly to view up to five recently  
called numbers. The handset will beep  
twice at the beginning or end of the  
list. Press OFF/CLEAR to exit.  
Press  
to redial any displayed number or press  
PHONE/FLASH or SPEAKER then  
PHONE/FLASH or  
SPEAKER  
REDIAL/PAUSE to call the most recently  
called number (up to 32 digits).  
Press MUTE/DELETE to delete the  
displayed number from the redial memory.  
Handset locator  
If you misplace the handset(s), press  
HANDSET LOCATOR at the telephone  
base. This starts the paging tone at the  
handset(s) for 60 seconds to help you  
locate the handset(s). To stop the paging  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
tone, press PHONE/FLASH,  
SPEAKER,  
or any dial pad key (0-9, *, or #) on the  
handset(s), or press HANDSET LOCATOR  
on the telephone base.  
NOTES:  
1. The handset ringer volume also determines the  
level of the paging tone. If the handset ringer  
volume level is set to off (0), that handset will be  
silenced for all calls and paging (see page 20).  
2. During a page, if you press  
OFF/CLEAR or  
MUTE/DELETE on a handset, the ringer of that  
handset will be silenced. But the page will not  
be cancelled.  
9
Telephone operation  
Options while on calls  
Volume control  
Press VOLUME keys on the side of  
the handset to adjust listening volume.  
Each press of the button increases or  
decreases the volume.  
When you change the volume level, the  
new setting is saved.  
Press to  
adjust  
Press to  
switch  
between  
calls  
the lis-  
tening  
volume  
NOTES:  
TONE  
1. All volume settings, (normal handset, speaker-  
phone, and headset) are independent.  
MUTE  
REDIAL  
PAUSE  
DELETE  
2. When you adjust the volume to highest or lowest,  
you will hear twice beeps.  
Call waiting  
If you subscribe to call waiting service  
with your local telephone service  
provider, you will hear a beep if  
someone calls while you are already  
on a call. Press PHONE/FLASH to put  
your current call on hold and take the  
new call. You can press PHONE/FLASH  
at any time to switch back and forth  
between calls.  
10  
Telephone operation  
Options while on calls  
Multiple handset use  
While on a call, a person on the  
ringing destination handset can press  
PHONE/FLASH or  
SPEAKER to join  
the conversation.  
The person on either handset can press  
OFF/CLEAR, or place the handset in  
the telephone base or charger to drop  
out of the call, but the call will not be  
terminated until all handsets hang up.  
NOTE: A maximum of two handsets can be  
used on an outside call, and the other two  
handsets can be used on an intercom call.  
11  
Telephone operation  
Options while on calls  
Mute  
Press MUTE/DELETE to silence the  
microphone. When mute is on, MUTED will  
show in the handset screen. You will be  
able to hear the caller, but your caller will  
not be able to hear you until you press  
MUTE/DELETE again and resume speaking.  
When mute is turned off, MICROPHONE  
ON will show temporarily on the handset  
screen.  
Ringer  
silenced  
Temporary tone dialing  
TONE  
If you only have dial pulse (rotary service),  
you can temporarily switch to touch tone  
MUTE  
REDIAL  
PAUSE  
DELETE  
dialing during a call by pressing . This  
*
Press to  
silence the  
microphone  
can be useful if you need to send tone  
signals for access to answering systems  
or long distance services.  
After you hang up or press PHONE/FLASH  
(to receive a call waiting call), the phone  
automatically returns to dial pulse (rotary)  
service.  
12  
Telephone operation  
Options while on calls  
Last number redial  
While on a call, you can press  
REDIAL/PAUSE to review the most recently  
called number. To return to your call, press  
REDIAL/PAUSE. To call the most recently  
called number displayed, wait for two  
seconds. The number will be dialed out  
automatically.  
Press to  
review  
the  
Press to  
review  
the call  
log  
directory  
NOTE: While on a call, only the most recently  
called number can be reviewed, and erasing  
the entry is not allowed. For more details  
TONE  
MUTE  
REDIAL  
PAUE  
DELETE  
about the redial memory, see page 9.  
Press to review  
the redial  
numbers  
Directory  
While on a call, you can press DIR then  
or  
to review the directory. To clear  
the entry from the display, press and  
hold OFF/CLEAR. To dial the displayed  
number, press MENU/SELECT.  
NOTES:  
1. While reviewing the directory on a call, search-  
ing by name to find a specific entry, editing  
or deleting an entry is not allowed. For more  
details about the directory, see page 27.  
2. While reviewing the call log on a call, storing  
the caller ID log number in the directory, chang-  
ing dialing options or deleting is not allowed.  
For more details about the call log, see page 35.  
3. While accessing redial memory, directory or  
caller ID log during a call, the call will be ended  
by pressing  
OFF/CLEAR.  
13  
Telephone operation  
Options while on calls  
Caller ID log  
While on a call, you can press CID then or  
to review the caller ID log. To dial the  
displayed number, press MENU/SELECT.  
To clear the entry from the display, press  
and hold OFF/CLEAR.  
NOTE: While reviewing the call log on a call,  
storing the caller ID log number in the direc-  
tory, changing dialing options or deleting is  
not allowed. For more details about the call  
log, refer to page 35.  
14  
Telephone operation  
Intercom  
Use the intercom feature for conversations  
between handsets.  
1. Press INT. The screen of the originating  
handset will show INTERCOM TO:.  
TONE  
TONE  
MUTE  
REDIAL  
PAUSE  
MUTE  
REDIAL  
PAUSE  
DELETE  
DELETE  
2. Enter the handset number of the  
destination handset. The display will  
show CALLING HANDSET X. The  
destination handset will ring, and  
its screen will show HANDSET X IS  
CALLING.  
INTERCOM TO:  
NOTES:  
Before the intercom call is answered, you can  
cancel the intercom call by pressing OFF/CLEAR  
or INT.  
If the destination handset is not answered within  
100 seconds or if it is in the directory or call log  
mode, or out of range, the originating handset  
will show the message UNABLE TO CALL TRY  
AGAIN.  
3. On ringing the destination handset,  
press PHONE/FLASH, INT, SPEAKER,  
or any dial pad key (0-9, * or #) to  
answer the intercom call.  
NOTE: Pressing  
OFF/CLEAR or MUTE will  
temporarily silence the intercom ringer.  
To end the intercom call:  
• Press  
handset.  
-OR-  
OFF/CLEAR or INT on either  
• Place either handset in the charger or  
telephone base.  
15  
Telephone operation  
Intercom  
Handling incoming calls  
The telephone will beep if you receive  
an outside call during an intercom  
conversation. You can either:  
• Press  
PHONE/FLASH to end the  
intercom call and answer the incoming  
call.  
-OR-  
• Press INT or OFF/CLEAR to disconnect  
the intercom connection without  
answering the incoming call. The  
incoming call will continue to ring.  
16  
Telephone operation  
Intercom call transfer  
Use the intercom feature to transfer  
an external call from one handset to  
another.  
1. During a conversation with an external  
call, press INT. The external call is  
automatically placed on hold and  
TRANSFER TO: is displayed on the  
screen.  
TONE  
TONE  
MUTE  
REDIAL  
PAUSE  
MUTE  
REDIAL  
PAUSE  
DELETE  
DELETE  
2. Enter the destination handset number  
(1, 2, 3 or 4). The originating handset’s  
screen will show CALLING HANDSET  
X.  
TRANSFER TO:  
3. The destination handset will ring, and  
its screen will show HANDSET X IS  
CALLING.  
NOTES:  
Before the intercom call is answered, you can  
cancel the transfer and return to the external  
call by pressing  
OFF/CLEAR,  
PHONE/FLASH,  
or INT.  
If the destination handset does not answer the  
intercom call within 100 seconds, or if the other  
handset is in the directory or call log mode, or  
out of range, the originating handset will show  
UNABLE TO CALL TRY AGAIN on its screen and  
will automatically return to the external call.  
4. On the ringing destination handset,  
press P H O N E/ F L A S H , I N T,  
SPEAKER, or any dial pad key (0-9,  
* or #) to answer the intercom call.  
You can now talk without the external  
caller hearing the conversation.  
17  
Telephone operation  
Intercom call transfer  
NOTES:  
You can alternate between the intercom call and  
the outside call by pressing INT on the originating  
handset. The display will alternate between  
INTERCOM and OUTSIDE to indicate which party  
is active.  
You can end the intercom call and return to the  
external call by pressing  
originating handset.  
PHONE/FLASH on the  
The person on the ringing destination handset can  
join the external call by pressing PHONE/FLASH,  
connecting both handsets to the outside call.  
5. Complete the transfer by pressing  
OFF/CLEAR on the originating  
handset or placing that handset in the  
telephone base or handset charger.  
The originating handset’s screen will  
show CALL TRANSFERRED and the  
other handset will automatically be  
connected to the external call.  
18  
Telephone operation  
Handset settings  
Using the feature menu, you can change  
settings to customize how the telephone  
works.  
To enter the settings menu:  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
2. Use the up or down NavKey,  
or  
to scroll to the feature to be changed.  
When scrolling through the menu, the  
top menu item is always highlighted  
with a > symbol.  
3. Press MENU/SELECT to select the  
highlighted item.  
After a setting has been saved or set,  
you will hear a confirmation tone and the  
display will return to the settings menu.  
While in the settings menu, press  
OFF/CLEAR to return to a previous  
menu and press and hold  
to return to idle mode.  
OFF/CLEAR  
To exit the settings menu:  
• Press and hold OFF/CLEAR.  
19  
Telephone operation  
Handset settings  
Ringer volume  
Using this menu, you can set a ring volume  
level (1-6), or turn the ringer off (0). When  
>DIRECTORY  
CALL LOG  
the ringer is turned off, the  
on the handset screen.  
will appear  
To adjust the RINGER VOLUME:  
>RINGER VOLUME  
RINGER TONE  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
2. Use the up or down NavKey  
or  
to scroll to the RINGER VOLUME menu,  
press MENU/SELECT to enter the menu  
when it is highlighted with a > symbol.  
RINGER VOLUME  
3. Press the left or right NavKey  
sample each volume level.  
or  
to  
4. Press MENU/SELECT to save your  
preference.  
-OR-  
When the handset is in idle mode, press the  
VOLUME  
buttons on the right side of  
the handset to change ringer volume.  
NOTE: The ringer volume level also  
determines the ringer levels of intercom calls  
(pages 15-16) and the paging tone when initi-  
ating the handset locator feature (page 9). If  
the handset ringer volume level is set to off  
(0), that handset is silenced for all incoming  
calls and paging.  
20  
Telephone operation  
Handset settings  
Ringer tone  
This feature allows you to choose one of  
10 ringer tones.  
>DIRECTORY  
CALL LOG  
To choose a ringer tone:  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
>RINGER TONE  
KEY TONE  
2. Use the up or down NavKey  
or  
to scroll to the RINGER TONE menu,  
press MENU/SELECT to enter the menu  
when it is highlighted with a > symbol.  
RINGER TONE  
1
3. Use the up or down NavKey  
sample each ringer tone.  
or  
to  
4. Press MENU/SELECT to save your  
preference.  
21  
Telephone operation  
Handset settings  
Key tone  
The handset is factory programmed to  
beep with each key press. If you turn off  
the KEY TONE, there will be no beeps  
when keys are pressed.  
>DIRECTORY  
CALL LOG  
To turn the KEY TONE on or off:  
>KEY TONE  
LANGUAGE  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
2. Use the up or down NavKey  
or  
to scroll to the KEY TONE menu, press  
MENU/SELECT to enter the menu when  
it is highlighted with a > symbol.  
KEY  
ON  
TONE  
3. Use the up or down NavKey  
or  
to select ON or OFF.  
4. Press MENU/SELECT to save the  
preference.  
22  
Telephone operation  
Handset settings  
Language  
In this menu, you can select the language  
used in all screen displays.  
>DIRECTORY  
CALL LOG  
To select a language:  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
>LANGUAGE  
CLR VOICE MAIL  
2. Use the up or down NavKey  
or  
to scroll to the LANGUAGE menu,  
press MENU/SELECT to enter the menu  
when it is highlighted with a > symbol.  
LANGUAGE  
ENGLISH  
3. Press the up or down NavKey  
to select ENGLISH, FRANCAIS or  
ESPANOL.  
or  
4. Press MENU/SELECT to save your prefer-  
ence.  
Clear voice mail indication  
If you subscribe to voice mail services  
provided by your local telephone com-  
pany, the VOICEMAIL light on the tel-  
ephone base will flash and NEW VOICE  
MAIL and the  
icon will appear on all  
handset screens when you have new  
voice mail.  
To manually turn off the NEW VOICE  
MAIL message, the  
icon and  
VOICEMAIL light:  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
23  
Telephone operation  
Handset settings  
2. Use the up or down NavKey  
or  
>DIRECTORY  
CALL LOG  
to scroll to the CLR VOICE MAIL  
menu, press MENU/SELECT to enter the  
menu when it is highlighted with a >  
symbol.  
3. Press MENU/SELECT.  
>CLR VOICE MAIL  
DIAL TYPE  
4. Press MENU/SELECT again to remove  
the displayed message, or press  
OFF/CLEAR to exit.  
TURN INDICATOR  
OFF?  
NOTES:  
1. This only turns off the displayed NEW VOICE MAIL  
message,  
icon and VOICEMAIL light; it does  
not delete your voice mail message(s). Use this  
feature when the telephone indicates there is voice  
mail when there is none or you have accessed  
your voice mail from a different telephone line  
(while away from home). If there actually is a new  
voice mail message, your local telephone company  
will continue to send the message which turns the  
displayed NEW VOICE MAIL message,  
icon and  
the VOICEMAIL light back on.  
2. Telephone company voice mail may alert you to  
new messages with stutter, (broken) dial tone.  
Contact your telephone company for more details.  
24  
Telephone operation  
Handset settings  
Dial type  
Using this function, you can choose TONE  
or PULSE (rotary) dialing. The factory  
default setting is TONE. Change this to  
PULSE only if you do not have touch-tone  
dialing service.  
>DIRECTORY  
CALL LOG  
>DIAL TYPE  
1. Press MENU/SELECT in idle mode to  
DIRECTORY  
enter the feature menu.  
2. Use the up or down NavKey  
or  
to scroll to the DIAL TYPE menu, press  
MENU/SELECT to enter the menu when  
it is highlighted with a > symbol.  
DIAL TYPE  
TONE  
3. Press the up or down NavKey  
or  
to select TONE or PULSE.  
4. Press MENU/SELECT to save your  
preference.  
NOTE: If you have more than one handset  
registered, dial type change made on any one  
handset will apply to all.  
25  
Telephone operation  
Handset settings  
Temporary ring silencing  
Press OFF/CLEAR or MUTE/DELETE while  
the telephone is ringing to silence the  
ringer temporarily. This will silence the  
ringer without disconnecting the call. The  
next incoming call will ring normally at  
the pre-set volume.  
NOTE: If there is more than one handset in  
use, all handsets ring with an incoming call  
except those with the volume turned off. Press  
OFF/CLEAR or MUTE/DELETE on one handset  
will only silence the ringer of that particular  
handset but the other handset(s) will continue  
to ring.  
26  
Telephone operation  
Directory  
Shared directory  
Pat Williams  
555-1234  
The directory is stored in the telephone  
base, and is shared by all handsets.  
Changes made to the directory at any  
one handset will be reflected in all.  
NOTE: When one handset is offhook and  
another handset is in idle mode, both hand-  
sets can view caller ID log and directory at  
the same time.  
TONE  
Memory capacity  
MUTE  
REDIAL  
PAUSE  
DELETE  
The directory can store up to 50 entries.  
Each entry can contain a number up to 32  
digits, and a name up to 16 letters long.  
A convenient search feature can help you  
find and dial numbers quickly (page 30).  
If all memory locations are in use, the  
screen will display LIST FULL. You will  
not be able to store a new number until  
an existing one is deleted.  
Exiting the directory  
Press OFF/CLEAR to cancel an opera-  
tion, back up to the previous menu, or  
exit the menu display. Press and hold  
OFF/CLEAR to return to the idle mode.  
If you pause for too long while creating  
an entry, the procedure will time out and  
you will have to begin again.  
27  
Telephone operation  
New directory entries  
To create and store a new directory  
entry  
>DIRECTORY  
CALL LOG  
1. Press MENU/SELECT in idle mode to  
enter the feature menu.  
2. Press MENU/SELECT again to enter the  
DIRECTORY when it is highlighted with  
a > symbol.  
>REVIEW  
STORE  
3. Press the up or down NavKey  
to  
highlight STORE.  
4. Press MENU/SELECT  
>STORE  
REVIEW  
5. Enter the telephone number when  
prompted.  
• Use the dial pad to enter up to 32  
digits.  
ENTER NUMBER  
555-1234_  
– Press  
or  
to move the  
cursor to the left or right.  
– Press MUTE/DELETE to erase num-  
bers.  
Press and hold REDIAL/PAUSE to  
enter a three-second dialing pause.  
-OR-  
Copy a number from redial by  
pressing REDIAL/PAUSE then press  
or to locate the number to copy.  
Press MENU/SELECT to copy the  
number.  
6. Press MENU/SELECT to save the  
number in the display. The display will  
show ALREADY SAVED if the number  
is already in the directory.  
28  
Telephone operation  
New directory entries  
NOTE: Each line can hold 16 digits, so if you  
enter a number longer than 16 digits, the  
numbers will be displayed in the following  
line.  
7. Enter the name when prompted.  
ENTER NAME  
• Use the dial pad to enter a name (up  
to 16 characters). Each time a key  
is pressed, the character on that  
key will be displayed. Additional key  
presses will produce other characters  
on that key. See the chart below.  
Williams_  
Pat  
– Press  
or  
to move the  
cursor to the left or right.  
– Press MUTE/DELETE to erase  
letters.  
Dial  
Characters by number of key presses  
1
1
A
D
G
J
M
P
T
W
0
3
C
F
I
L
O
R
V
Y
4
,
5
-
a
d
g
j
m
7
t
6
.
7
&
c
f
i
l
o
q
v
x
8
9
2
#
Key  
1
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
b
e
h
k
n
p
u
w
2
3
4
5
6
7
8
9
0
r
s
z
9
y
?
!
/
(
)
@
space  
#
8. Press MENU/SELECT to store your new  
directory entry. The name and the tel-  
ephone number will then be shown on  
the screen. To change it later, see page  
33.  
Williams  
Pat  
555-1234  
29  
Telephone operation  
Directory search  
To browse through the directory  
1. Press DIR in idle mode to display the  
first listing in the directory. DIRECTORY  
EMPTY will be displayed if there are  
no directory entries.  
Andrew  
5556789  
2. Press  
or  
to browse through the  
directory. Entries will be displayed  
alphabetically by the first letter in the  
name.  
Barbara  
5559876  
NOTES:  
1. Press OFF/CLEAR at anytime to exit the directory.  
2. You can also display the first listing in the  
directory by first pressing MENU/SELECT, press  
MENU/SELECT to choose DIRECTORY, then press  
MENU/SELECT again to choose REVIEW.  
To search by name  
1. Press DIR in idle mode to display the  
first listing in the directory. DIRECTORY  
EMPTY will be displayed if there are  
no directory entries.  
2. When a name entry is displayed, press  
a dial pad keys (2-9) to start a quick  
name search.  
The directory will display the first  
name beginning with the first letter  
associated with the dial pad key, if  
there is an entry in the directory that  
begins with that letter.  
30  
Telephone operation  
Directory search  
3. To see other names that start with  
the letters on the dial pad key, keep  
pressing the key. The names will be  
shown in alphabetical order.  
For example, if you have name entries  
Jennifer, Jessie, Kevin and Linda in your  
directory:  
NOTE:  
Press OFF/CLEAR at  
anytime to exit the  
directory.  
• If you press 5 (JKL) once, you will see  
Jennifer.  
• If you press 5 (JKL) twice, you will see  
Jessie.  
• If you press 5 (JKL) three times, you  
will see Kevin.  
• If you press 5 (JKL) four times, you  
will see Linda.  
• If you press 5 (JKL) five times, you will  
see Jennifer again.  
NOTES:  
1. If there is no name entry matching the first let-  
ter of the key you press, you will see a name  
entry that matches the second letter of the key.  
2. If you press a key (2-9) and there is no name  
entry to match those letters, the directory will  
show the entry that matches the next available  
letter in the directory.  
31  
Telephone operation  
To dial, delete or change  
entries  
To dial, delete or change a directory entry  
(name and number), the entry must be  
displayed on the handset. Use directory  
search (pages 30-31) to display an entry.  
To dial a displayed number  
When a directory entry is displayed, press  
PHONE/FLASH or SPEAKER to dial the  
displayed number.  
To delete an entry  
When a directory entry is displayed, press  
MUTE/DELETE to delete the displayed entry  
from the directory. Once deleted, an entry  
cannot be retrieved.  
32  
Caller ID operation  
To dial, delete or change  
entries  
DIRECTORY  
Andrew  
To change an entry  
When a directory entry is displayed:  
5556789  
1. Press MENU/SELECT to modify the entry.  
DIRECTORY  
EDIT NUMBER  
You will be prompted to EDIT NUMBER.  
• Press the dial pad keys to add digits.  
555-6789  
• Press MUTE/DELETE to erase digits.  
DIRECTORY  
EDIT NAME  
Andy  
• Press  
or to move the cursor.  
• Press and hold REDIAL/PAUSE to add a  
three-second pause if desired.  
DIRECTORY  
Andy  
5551234  
Press REDIAL/PAUSE, then or  
to  
scroll to a previously dialed number.  
Press MENU/SELECT to add the redial  
number to the entry.  
2. Press MENU/SELECT. You will be  
prompted to EDIT NAME.  
• Press the dial pad keys to add char-  
acters (page 29).  
• Press MUTE/DELETE to erase charac-  
ters.  
• Press  
or  
to move the cursor.  
3. Press MENU/SELECT to confirm.  
33  
Caller ID operation  
Caller ID  
Information about caller ID with call  
waiting  
ThisproducthasacallerIDwithcallwaiting  
feature that works with service from your  
local telephone service provider.  
CHRISTINE SMITH  
908-555-0100  
NEW  
10:01AM  
11/23  
Caller ID with call waiting lets you see  
who is calling before answering the phone,  
even when you’re on another call.  
You may need to change your telephone  
service to use this feature. Contact your  
telephone service provider if:  
• You have both caller ID and call  
waiting, but as separate services (you  
may need combined service).  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
• You have only caller ID service, or only  
call waiting service.  
• You don’t subscribe to any caller ID or  
call waiting services.  
Youcanusethisproductwithregularcaller  
ID service, or you can use this product’s  
other features without subscribing to  
either caller ID or combined caller ID with  
call waiting service.  
There are fees for caller ID services, and  
they may not be available in all areas.  
Depending on your service, you may see  
the caller’s number, or the caller’s name  
and number. This product can provide  
information only if both you and the  
caller are in areas offering caller ID  
service, and if both telephone companies  
use compatible equipment. The time and  
date are sent by the service provider  
along with the call information.  
34  
Caller ID operation  
Caller ID  
Shared caller ID log  
The caller ID log is stored in the  
telephone base, and is shared by all  
handsets. Changes made at any one  
handset will be reflected in all.  
CHRISTINE SMITH  
908-555-0100  
NEW  
10:01AM  
11/23  
NOTE: When one handset is offhook and  
another handset is in idle mode, both hand-  
sets can view caller ID log and directory at  
the same time.  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
Caller’s name  
Caller’s number  
Appears when the  
call is missed and  
un-reviewed.  
CHRISTINE SMITH  
908-555-0100  
NEW  
10:01AM  
11/23  
Date of call  
Time of call  
How caller ID works  
If you subscribe to caller ID service  
provided by your local telephone  
company, information about each caller  
will be displayed between the first and  
second ring. Information about the last  
50 incoming calls is stored in the call log.  
You can review the call log to find out  
who has called, easily return the call, or  
copy the caller’s name and number into  
your directory.  
35  
Caller ID operation  
Caller ID  
When the call log is full, the oldest  
entry is deleted to make room for new  
incoming call information.  
If you answer a call before the  
information appears on the screen, it will  
not be saved in the call log.  
Chris  
908-555-0100  
NOTE: Caller ID features will work only if both  
you and the caller are in areas offering caller  
ID service, and if both telephone companies  
use compatible equipment.  
NEW  
10:01AM  
11/23  
Memory match  
Names of callers will be displayed only if  
the information is provided by your local  
telephone company.  
TONE  
MUTE  
REDIAL  
PAUSE  
If the incoming telephone number exactly  
matches a telephone number in your  
directory, the name that appears on the  
screen will match the corresponding name  
as you entered it into your directory.  
DELETE  
For example, if Christine Smith calls, her  
name will appear as Chris if this is how  
you entered it into your directory.  
NOTE: The number shown by your caller ID will  
be in the format sent by the phone company.  
The phone company usually delivers ten-digit  
phone numbers (area code plus phone number).  
If the telephone number of the person calling  
does not exactly match a number in your direc-  
tory, the name will appear as delivered by the  
phone company. For example if the phone com-  
pany includes the area code and the directory  
number does not, the name will appear as deliv-  
ered by the phone company.  
36  
Caller ID operation  
Caller ID  
Missed calls  
When a handset is in idle mode and has  
calls that have not been reviewed, its  
screen will show XX MISSED CALLS.  
Any entries which have not been  
reviewed will be counted as MISSED  
CALLS when the phone is idle. Each time  
a call log entry marked NEW is reviewed,  
the number of missed calls decreases by  
one.  
HANDSET 1  
6 MISSED CALLS  
If you have too many missed calls and  
you don’t want to review them one by  
one, but you still want to keep them  
in the call log, you can press and hold  
OFF/CLEAR for four seconds when the  
handset is idle. All the entries in the  
caller ID log will be considered old (have  
been reviewed), and the missed calls  
counter is reset to 0.  
TONE  
MUTE  
REDIAL  
PAUSE  
DELETE  
37  
Caller ID operation  
HANDSET 1  
To review the call log  
6 MISSED CALLS  
To review the call log  
Press CID to review the call log. The  
call log displays the caller ID entries in  
reverse chronological order. The most  
recent call is displayed first. Press  
or  
to scroll through the list as shown at left.  
Pat Williams  
555-1234  
NEW  
10:31AM  
11/23  
To return a call  
Press PHONE/FLASH or  
SPEAKER to  
call the number as displayed.  
Caller ID numbers may appear with an  
area code that may not be required for  
local calls, or without a 1 that may be  
needed for long distance calls. If the  
number displayed is not in the correct  
format, you can change how it is dialed.  
Chris Thompson  
908-555-0100  
NEW  
10:21AM  
11/23  
To change the number before calling,  
press # repeatedly to see different dial-  
ing options (you can choose to dial with  
or without an area code, and with or with-  
out the 1), then press PHONE/FLASH or  
SPEAKER to place the call.  
Jeffrey Adams  
555-9876  
NEW  
10:11AM  
11/23  
The various dialing options are:  
880-8808  
1-880-8808  
808-880-8808  
1-808-880-8808  
38  
Caller ID operation  
To review the call log  
Other options  
Press MUTE/DELETE to delete the  
displayed entry from the call log.  
• Press and hold MUTE/DELETE to delete  
all entries from the call log. When  
asked to confirm, press MENU/SELECT  
to clear the call log of all entries, or  
press  
OFF/CLEAR to exit and leave  
all call log entries intact.  
• Press MENU/SELECT to copy this entry  
into your directory. If the name or  
number is not provided, you will be  
prompted to enter them (page 29).  
NOTE: If both the name and number are not  
provided, UNABLE TO SAVE will be displayed.  
39  
Appendix  
Screen icons, indicator lights & tones  
Screen icons & alert tones  
Screen icons  
Speakerphone is in use.  
New voice mail messages are received.  
Ringer off.  
HANDSET 1  
Microphone is muted.  
25 MISSED CALLS  
MUTE NEW  
Missed and un-reviewed calls.  
Battery charging (animated display).  
10:21AM 11/23  
Low battery (flashing); place handset in tel-  
ephone base or charger to recharge.  
Handset alert tones  
Two short beeps  
When you attempt to change the  
volume when it is already at its high-  
est or lowest setting.  
TONE  
Four short beeps Low battery warning.  
MUTE  
REDIAL  
PAUSE  
Two beeps  
Out of range during off-hook.  
Command completed successfully.  
DELETE  
Confirmation  
tone  
Telephone base tones  
One beep every  
10 seconds  
A series of  
beeps  
Message alert  
When you attempt to change the  
volume when it is already at its high-  
est or lowest setting.  
CHARGE  
On when handset  
is charging in the  
telephone base or  
charger.  
TONE  
SPEAKER  
On when speakerphone is in use.  
MUTE  
REDIAL  
PAUSE  
DELETE  
40  
Appendix  
Handset display screen messages  
Screen display messages  
The handset is in use.  
PHONE  
You have just ended a call.  
ENDED  
You are accessing an empty call log.  
CALL LOG EMPTY  
You are accessing an empty direc-  
tory.  
DIRECTORY EMPTY  
LIST FULL  
You are saving to a full directory.  
The call is on mute.  
MUTED  
The handset speakerphone is in use.  
SPEAKER  
LOW BATTERY  
The battery needs to be recharged.  
There is a call coming in.  
INCOMING  
CALL  
TONE  
MUTE  
REDIAL  
PAUSE  
There are new voice mail messages.  
NEW VOICE MAIL  
DELETE  
There are new calls in the caller ID  
log.  
XX MISSED CALLS  
CONNECTING ...  
The handset has lost communica-  
tion with the telephone base.  
The telephone base is paging  
handset(s).  
** PAGING **  
Another handset is calling.  
HANDSET X  
IS CALLING  
An extension phone is in use.  
LINE IN USE  
NO LINE  
There is no telephone line con-  
nected.  
The telephone number you have  
entered is already stored in the  
directory.  
The call log entry is saved to the  
directory successfully.  
ALREADY SAVED  
SAVED  
The battery is very low. The handset  
should be placed in the telephone  
base or charger.  
PLACE  
IN CHARGER  
41  
Appendix  
Handset display screen messages  
Screen display messages  
A handset with a low battery has  
been placed in the telephone base  
or charger.  
CHARGING  
Failed intercom or conference call  
(there are already two handsets  
being used).  
UNABLE TO CALL  
TRY AGAIN  
Someone else is already using the  
directory or call log when you try  
to do so.  
NOT AVAILABLE  
AT THIS TIME  
The call switches from being on  
mute to normal call.  
MICROPHONE ON  
INTERCOM TO:  
The handset is to initiate an inter-  
com call to another handset. (You  
have to press the handset number  
of the destination handset.)  
TONE  
MUTE  
REDIAL  
PAUSE  
The intercom call has just been  
ended by you or the receiver of the  
call.  
DELETE  
INTERCOM ENDED  
The handset is calling another  
handset (for intercom calls).  
CALLING  
HANDSET X  
The handset is to transfer a put-  
on-hold external call to another  
handset.  
TRANSFER TO:  
NO SIGNAL,  
CALL ENDED  
The handset is out of range while  
on a call.  
The battery is not installed or not  
installed properly in the handset.  
-OR-  
WARNING  
CHECK BATTERY!  
The battery needs to be replaced.  
-OR-  
An incorrect battery has been  
installed by mistake. Use only the  
supplied rechargeable battery or  
replacement battery (model 27910,  
part number 89-0099-00-00)  
42  
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com  
or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
Make sure the power cord is securely plugged in.  
My phone doesn’t  
work at all  
Make sure that the battery pack connector is securely  
plugged into the cordless handset.  
Make sure the telephone line cord is securely and  
firmly plugged into the telephone base and the tel-  
ephone wall jack.  
Charge the battery pack in the cordless handset for  
at least 16 hours. For optimum daily performance,  
return the cordless handset to its telephone base  
when not in use.  
Reset the telephone base. Unplug the unit’s electrical  
power. Wait for approximately 15 seconds, then plug  
it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
You may need to purchase a new battery pack,  
please refer to page 3 of this user’s manual.  
I cannot get a  
dial tone  
First try all the suggestions above.  
Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
Your line cord might be malfunctioning. Try installing  
a new line cord.  
If the previous suggestions don’t work, disconnect  
the telephone base from the telephone jack and con-  
nect to a different phone. If there is no dial tone on  
that phone either, the problem is in your wiring or  
local service. Contact your local telephone company.  
43  
Appendix  
Troubleshooting  
First try all the suggestions above.  
I cannot dial out  
Make sure you have a dial tone before dialing. The  
cordless handset may take a second or two to find  
the telephone base and produce a dial tone. This is  
normal. Wait an extra second before dialing.  
Make sure your phone is set to the correct dial mode  
for the type of service that you have (pulse or touch  
tone).  
If the other phones in your home are having the  
same problem, the problem is in your wiring or  
local service. Contact your local telephone company  
(charges may apply).  
Eliminate any background noise. Noise from a televi-  
sion, radio or other appliances may cause the phone  
to not dial out properly. If you cannot eliminate the  
background noise, first try muting the cordless hand-  
set before dialing, or dialing from another room in  
your home with less background noise.  
Make sure the power cord is securely plugged into  
the telephone base. Plug the unit into a different,  
working electrical outlet not controlled by a wall  
switch.  
My cordless  
handset isn’t  
performing  
normally  
Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
Reset the telephone base. Unplug the unit’s electri-  
cal power. Wait for 15 seconds then plug it back in.  
Allow up to one minute for the cordless handset and  
telephone base to reset.  
Other electronic products can cause interference to  
your cordless phone. Try installing your phone as  
far away from these types of electronic devices as  
possible: wireless routers, radios, radio towers, pager  
towers, cell phones, intercoms, room monitors, tel-  
evisions, personal computers, kitchen appliances and  
other cordless phones.  
44  
Appendix  
Troubleshooting  
Ensure that the telephone base is powered up.  
CONNECTING...  
displays on my  
cordless handset  
Place the cordless handset in telephone base for one  
minute to allow the cordless handset and telephone  
base to resynchronize channels.  
Move the cordless handset closer to the telephone  
base. You might have moved out of range.  
If the cordless handset is in its telephone base and  
the charging light does not come on, refer to The  
charge light is off in this troubleshooting guide.  
Reset the telephone base. Unplug the unit’s electri-  
cal power. Wait for 15 seconds then plug it back in.  
Allow up to one minute for the cordless handset and  
telephone base to reset.  
Other electronic products can cause interference  
with your cordless phone. Try installing your phone  
as far away from these types of electronic devices as  
possible: wireless routers, radios, radio towers, page  
towers, cell phones, intercoms, room monitors, tel-  
evisions, personal computers, kitchen appliances and  
cordless phones.  
Charge the battery in the cordless handset for at  
least 16 hours. For optimum daily performance, return  
the cordless handset to its telephone base when not  
in use.  
The batteries will  
not hold a charge  
You may need to purchase a new battery, please  
refer to the Battery section of this user’s manual.  
Your phone might be malfunctioning. Please refer to  
the Limited warranty section of this user’s manual  
for further instruction.  
If the cordless handset is in its telephone base and  
the charging light does not come on, refer to The  
charge light is off in this troubleshooting guide.  
45  
Appendix  
Troubleshooting  
Other cordless phones and 802.11 wireless routers  
that are used for home computer networks both  
use internal radios to communicate. The radios may  
interfere with one another. You can improve the  
performance of your cordless phones and your router  
by:  
I get noise, static,  
or weak signal  
even when I’m  
near the tel-  
ephone base  
a. Positioning your new phone as far away as possible  
from any other existing cordless telephone system  
that is already installed in your home to avoid the  
two systems from interfering with each other.  
b. Positioning your telephone base as far as possible  
from your router, computer or any other computer  
devices.  
c. Selecting channels 4 through 10 for your router  
(refer to your router’s user’s manual for more  
information).  
Other electronic products can cause interference to  
your cordless phone. Try installing your phone as far  
away from the following electronic devices as possible:  
wireless routers, radios, radio towers, pager towers, cell  
phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless  
phones.  
Microwaves operate on the same frequency as your  
phone. It is normal to experience static on your phone  
while the microwave oven is operating. Do not install  
this phone in the same outlet or near a microwave  
oven.  
If your phone is plugged in with a modem or a surge  
protector, plug the phone (or modem/surge protector)  
into a different location. If this solves the problem, re-  
locate your phone or modem farther apart from one  
another, or use a different surge protector.  
Relocate your phone to a higher location. The phone  
will likely have better reception when not installed in a  
low area.  
If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
46  
Appendix  
Troubleshooting  
If you subscribe to DSL service and if you hear noise  
during conversations and/or your caller ID features  
are not functioning properly, install a DSL filter to  
the telephone line between the telephone base and  
the telephone line jack. Contact your DSL provider to  
obtain a DSL filter.  
Disconnect the telephone base from the telephone  
jack, and plug in a different telephone. If you still  
hear other calls, the problem is probably in your wir-  
ing or local service. Call your local telephone com-  
pany.  
I hear other calls  
while using my  
phone  
Make sure the power cord is plugged in securely.  
I hear noise in  
the cordless  
handset, and  
none of the keys  
or buttons work  
Make sure that the ringer is not turned off.  
My cordless  
handset does  
not ring when I  
receive a call  
Make sure the telephone line cord is plugged securely  
into the telephone base and the telephone jack. Make  
sure the power cord is securely plugged in.  
The cordless handset may be too far from the  
telephone base.  
Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to its telephone base when not in  
use.  
You may have too many extension phones on  
your telephone line to allow all of them to ring  
simultaneously. Try unplugging some of the other  
phones.  
The layout of your home or office might be limiting  
the operating range. Try moving the telephone base to  
another location, preferably on an upper floor.  
If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
47  
Appendix  
Troubleshooting  
Test a working phone at the phone jack. If another  
phone has the same problem, the problem is the  
phone jack. Contact your local telephone company  
(charges may apply).  
Other electronic products can cause interference  
with your cordless phone. Try installing your phone  
as far away as possible from electronic devices like  
wireless routers, radios, radio towers, pager towers,  
cell phones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other  
cordless phones.  
Your line cord might be malfunctioning. Try installing  
a new line cord.  
Re-install the battery pack, and place cordless  
handset in telephone base.  
Wait for the cordless handset to re-establish its  
connection with the telephone base. Allow up to one  
minute for this to take place.  
Other electronic products can cause interference  
with your cordless phone. Try installing your phone  
as far away from the following electronic devices  
as possible: wireless routers, radios, radio towers,  
pager towers, cell phones, intercoms, room monitors,  
televisions, personal computers, kitchen appliances  
and other cordless phones.  
My calls fade out  
or cut in and out  
while I’m using  
my cordless  
handset  
Microwaves operate on the same frequency as your  
phone. It is normal to experience static on your  
phone while the microwave oven is operating. Do  
not install this phone in the same outlet or near the  
microwave oven.  
If your phone is plugged in with a modem or  
surge protector, plug the phone (or modem/surge  
protector) into a different location. If this solves the  
problem, re-locate your phone or modem farther  
apart from one another, or use a different surge  
protector.  
48  
Appendix  
Troubleshooting  
Relocate your telephone base to a higher loca-  
tion. The phone will have better reception when not  
installed in a low area.  
If the other phones in your home are having the  
same problem, the problem is in your wiring or  
local service. Contact your local telephone company  
(charges may apply).  
Clean the cordless handset and telephone base  
charging contacts each month using a pencil eraser  
or cloth.  
The charge light  
is off  
Make sure the power and line cords are plugged in  
correctly and securely.  
Unplug the unit’s electrical power. Wait for 15 sec-  
onds, then plug it back in. Allow up to one minute for  
the cordless handset and telephone base to reset.  
Your phone might be malfunctioning. Please refer to  
the Limited warranty section of this user’s manual  
for further instruction.  
Caller ID is a subscription service. You must subscribe  
to this service from your local telephone company for  
this feature to work on your phone.  
My caller ID isn’t  
working  
Your caller must be calling from an area that sup-  
ports caller ID.  
Both you and your caller’s telephone companies must  
use caller ID compatible equipment.  
Make sure you subscribe to caller ID with call waiting  
features services provided by your local telephone  
company. Caller ID features will work only if both you  
and the caller are in areas offering caller ID service,  
and if both telephone companies use compatible  
equipment.  
System does not  
receive caller ID  
or system does  
not display caller  
ID during call  
waiting  
49  
Appendix  
Troubleshooting  
If the unit does not seem to be responding normally, try  
putting the cordless handset in its telephone base. If it  
does not seem to respond, do the following (in the order  
listed):  
Common cure for  
electronic equipment  
1. Disconnect the power to the telephone base.  
2. Disconnect the cordless handset battery, and spare  
battery, if applicable.  
3. Wait a few minutes.  
4. Connect power to the telephone base.  
5. Re-install the battery pack, and place the cordless  
handset into the telephone base.  
6. Wait for the cordless handset to re-establish its con-  
nection with the telephone base. Allow up to one  
minute for this to take place.  
50  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions  
that may appear in this user’s manual. Always follow basic safety precau-  
tions when using this product to reduce the risk of injury, fire, or electric  
shock.  
Safety information  
Read and understand all instructions in the user’s manual.  
Observe all markings on the product.  
Avoid using a telephone during a thunderstorm. There may  
be a slight chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak.  
If you suspect a gas leak, report it immediately, but use a tel-  
ephone away from the area where gas is leaking. If this prod-  
uct is a cordless model, make sure the telephone base is also  
away from the area.  
Do not use this product near water, or when you are wet.  
For example, do not use it in a wet basement or shower, or  
next to a swimming pool, bathtub, kitchen sink, or laundry tub.  
Do not use liquids or aerosol sprays for cleaning. If the product  
comes in contact with any liquids, unplug any line or power  
cord immediately. Do not plug the product back in until it has  
dried thoroughly.  
Install this product in a protected location where no one can  
trip over any line or power cords. Protect cords from damage  
or abrasion.  
If this product does not operate normally, read the  
Troubleshooting section in the user’s manual. If you cannot  
solve the problem, or if the product is damaged, refer to the  
Limited warranty. Do not open this product except as may be  
directed in your user’s manual. Opening the product or reas-  
sembling it incorrectly may expose you to hazardous voltages  
or other risks.  
51  
Appendix  
Important safety instructions  
If this product has user-replaceable batteries, replace bat-  
teries only as described in your user’s manual. Do not burn  
or puncture batteries — they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a  
polarized plug with one wide prong, it may not fit in non-  
polarized outlets. Do not defeat the purpose of these plugs. If  
they do not fit in your outlet, the outlet should be replaced by  
an electrician.  
The power unit is intended to be correctly oriented in a ver-  
tical or floor mount position. The prongs are not designed to  
hold the plug in place if it is plugged into a ceiling or an under-  
the-table/cabinet outlet.  
CAUTION: Use only the power adapter provided with this  
product. To obtain a replacement, visit our website at  
www.telephones.att.com or call 1 (800) 222-  
3111. In Canada dial 1 (866) 288-4268.  
Especially about cordless telephones  
Privacy: The same features that make a cordless phone con-  
venient create some limitations. Telephone calls are transmit-  
ted between the telephone base and the handset by radio  
waves, so there is a possibility that your cordless phone con-  
versations could be intercepted by radio receiving equipment  
within range of the cordless handset. For this reason, you  
should not think of cordless phone conversations as being  
as private as those on corded phones.  
Electrical power: The telephone base of this cordless tel-  
ephone must be connected to a working electrical outlet. The  
electrical outlet should not be controlled by a wall switch.  
Calls cannot be made from the handset if the telephone  
base is unplugged or switched off, or if the electrical power  
is interrupted.  
52  
Appendix  
Important safety instructions  
Potential TV interference: Some cordless telephones operate  
at frequencies that may cause interference to TVs and VCRs.  
To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a  
TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or  
eliminate the interference.  
Rechargeable batteries: This product contains either nickel-cad-  
mium or nickel-metal hydride rechargeable batteries. Exercise  
care in handling batteries in order not to short the battery with  
conducting material such as rings, bracelets, and keys. The bat-  
tery or conductor may overheat and cause harm. Observe prop-  
er polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or  
disposed of properly. Do not dispose of in household garbage.  
Do not burn or puncture. Like other batteries of this type, if  
burned or punctured, they could release caustic material which  
could cause injury.  
Nickel-metal hydride rechargeable batteries: Dispose of  
these batteries in a safe manner. Do not burn or puncture. Like  
other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRCSeal means that the manufacturer is voluntarily partici-  
pating in an industry program to collect and recycle Nickel-cadmium  
rechargeable batteries when taken out of service within the United  
States. These batteries may be taken to a participating local retailer  
of replacement batteries or recycling center. Or you may call 1 (800)  
8 BATTERY for locations accepting spent nickel-cadmium Batteries.  
The RBRCSeal means that the manufacturer is voluntarily partici-  
pating in an industry program to collect and recycle Nickel-metal  
rechargeable batteries when taken out of service within the United  
States. These batteries may be taken to a participating local retailer  
of replacement batteries or recycling center. Or you may call 1 (800)  
8 BATTERY for locations accepting spent nickel-metal Batteries.  
53  
Appendix  
Important safety instructions  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to 900 MHz digital cordless tel-  
ephones):  
Wireless Technology Research, LLC (WTR), an independent  
research entity, led a multidisciplinary evaluation of the interfer-  
ence between portable wireless telephones and implanted cardiac  
pacemakers. Supported by the U.S. Food and Drug Administration,  
WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pace-  
maker.  
• Should NOT place wireless phones directly over the pacemaker,  
such as in a breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pace-  
maker.  
WTR’s evaluation did not identify any risk to bystanders with  
pacemakers from other persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This unit does not sound warning beeps to  
let the other party know that the call is being recorded. To ensure  
that you are in compliance with any federal or state regulations  
regarding recording a telephone call, you should start the record-  
ing process and then inform the other party that you are record-  
ing the call.  
SAVE THESE INSTRUCTIONS  
54  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with  
technical requirements adopted by the Administrative Council for  
Terminal Attachments (ACTA). The label on the back or bottom of  
this equipment contains, among other things, a product identifier  
in the format US: AAAEQ##TXXXX. This identifier must be pro-  
vided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises  
wiring and the telephone network must comply with applicable  
Part 68 rules and technical requirements adopted by ACTA. A  
compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modu-  
lar jack that is also compliant. An RJ11 jack should normally  
be used for connecting to a single line and an RJ14 jack for two  
lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how  
many devices you may connect to your telephone line and still  
have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the  
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but  
not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with party lines. If you have spe-  
cially wired alarm dialing equipment connected to your telephone  
line, ensure the connection of this equipment does not disable  
your alarm equipment. If you have questions about what will  
disable alarm equipment, consult your telephone company or a  
qualified installer.  
If this equipment is malfunctioning, it must be unplugged from  
the modular jack until the problem has been corrected. Repairs to  
this telephone equipment can only be made by the manufacturer  
or its authorized agents. For repair procedures, follow the instruc-  
tions outlined under the limited warranty.  
55  
Appendix  
FCC Part 68 and ACTA  
If this equipment is causing harm to the telephone network, the  
telephone company may temporarily discontinue your telephone  
service. The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to  
correct the problem and the telephone company is required to  
inform you of your right to file a complaint with the FCC. Your  
telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning  
of this product. The telephone company is required to notify you  
if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is  
hearing aid compatible.  
If this product has memory dialing locations, you may choose to  
store emergency telephone numbers (e.g., police, fire, medical)  
in these locations. If you do store or test emergency numbers,  
please:  
• Remain on the line and briefly explain the reason for the call  
before hanging up.  
• Perform such activities in off-peak hours, such as early morn-  
ing or late evening.  
56  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the  
requirements for a Class B digital device under Part 15 of the  
Federal Communications Commission (FCC) rules. These require-  
ments are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to cor-  
rect the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
Changes or modifications to this equipment not expressly  
approved by the party responsible for compliance could void the  
user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the  
amount of radio frequency energy that can be safely absorbed  
by a user or bystander according to the intended usage of the  
product. This product has been tested and found to comply with  
the FCC criteria. The handset may be safely held against the ear  
of the user. The telephone base shall be installed and used such  
that parts of the user’s body other than the hands are maintained  
at a distance of approximately 20 cm (8 inches) or more. If you  
choose to use a clipping device, please make sure to only use the  
supplied AT&T belt clip.  
57  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or  
warranty service, and all questions about this product should be  
directed to: In the United States of America visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In  
Canada dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the  
holder of a valid proof of purchase (“CONSUMER” or “you”) that  
the product and all accessories provided in the sales package  
(“PRODUCT”) are free from defects in material and workmanship,  
pursuant to the following terms and conditions, when installed  
and used normally and in accordance with the PRODUCT oper-  
ating instructions. This limited warranty extends only to the  
CONSUMER for products purchased and used in the United States  
of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in  
materials and workmanship during the limited warranty period  
(“materially defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized  
service representative will repair or replace at the manufactur-  
er’s option, without charge, a materially defective PRODUCT. If  
the manufacturer repairs the PRODUCT, they may use new or  
refurbished replacement parts. If the manufacturer chooses to  
replace the PRODUCT, they may replace it with a new or refur-  
bished PRODUCT of the same or similar design. The manufac-  
turer will retain defective parts, modules, or equipment. Repair  
or replacement of the PRODUCT, at the manufacturer’s option,  
is your exclusive remedy. The manufacturer will return repaired  
or replacement products to you in working condition. You should  
expect the repair or replacement to take approximately 30 days.  
58  
Appendix  
Limited warranty  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1)  
YEAR from the date of purchase. If the manufacturer repairs or  
replaces a materially defective PRODUCT under the terms of this  
limited warranty, this limited warranty also applies to repaired or  
replacement PRODUCT for a period of either (a) 90 days from the  
date the repaired or replacement PRODUCT is shipped to you or  
(b) the time remaining on the original one-year limited warranty;  
whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, ship-  
ping or other physical damage, improper installation, abnor-  
mal operation or handling, neglect, inundation, fire, water, or  
other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration,  
or modification by anyone other than an authorized service  
representative of the manufacturer; or  
• PRODUCT to the extent that the problem experienced is  
caused by signal conditions, network reliability or cable or  
antenna systems; or  
• PRODUCT to the extent that the problem is caused by use  
with non-AT&T accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial  
number plates or electronic serial numbers have been  
removed, altered or rendered illegible; or  
• PRODUCT purchased, used, serviced, or shipped for repair  
from outside the United States of America or Canada, or  
used for commercial or institutional purposes (including but  
not limited to products used for rental purposes); or  
59  
Appendix  
Limited warranty  
• PRODUCT returned without valid proof of purchase (see item  
6 below); or  
• Charges for installation or setup, adjustment of customer  
controls, and installation or repair of systems outside the  
unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
our website at www.telephones.att.com or call 1 (800)  
222-3111. In Canada dial 1 (866) 288-4268.  
NOTE: Before calling for service, please review the user’s manual  
- a check of the PRODUCT controls and features may save you a  
service call.  
Except as provided by applicable law, you assume the risk of loss  
or damage during transit and transportation and are responsible  
for delivery or handling charges incurred in the transport of the  
PRODUCT(s) to the service location. The manufacturer will return  
repaired or replaced PRODUCT under this limited warranty to you,  
transportation, delivery or handling charges prepaid. The manu-  
facturer assumes no risk for damage or loss of the PRODUCT  
in transit. If the PRODUCT failure is not covered by this limited  
warranty, or proof of purchase does not meet the terms of this  
limited warranty, the manufacturer will notify you and will request  
that you authorize the cost of repair prior to any further repair  
activity. You must pay for the cost of repair and return shipping  
costs for the repair of products that are not covered by this lim-  
ited warranty.  
60  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty ser-  
vice?  
You must:  
a. Return the entire original package and contents including  
the PRODUCT to the service location along with a descrip-  
tion of the malfunction or difficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying  
the PRODUCT purchased (PRODUCT model) and the date of  
purchase or receipt; and  
c. Provide your name, complete and correct mailing address,  
and telephone number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between  
you and the manufacturer of this AT&T branded PRODUCT. It  
supersedes all other written or oral communications related to  
this PRODUCT. The manufacturer provides no other warranties  
for this PRODUCT. The warranty exclusively describes all of the  
manufacturer’s responsibilities regarding the PRODUCT. There are  
no other express warranties. No one is authorized to make modi-  
fications to this limited warranty and you should not rely on any  
such modification.  
State/Provincial Law Rights: This warranty gives you specific legal  
rights, and you may also have other rights which vary from state  
to state or province to province.  
61  
Appendix  
Limited warranty  
Limitations: Implied warranties, including those of fitness for a  
particular purpose and merchantability (an unwritten warranty  
that the PRODUCT is fit for ordinary use) are limited to one year  
from date of purchase. Some states/provinces do not allow limi-  
tations on how long an implied warranty lasts, so the above limi-  
tation may not apply to you. In no event shall the manufacturer  
be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or reve-  
nue, inability to use the PRODUCT or other associated equipment,  
the cost of substitute equipment, and claims by third parties)  
resulting from the use of this PRODUCT. Some states/provinces  
do not allow the exclusion or limitation of incidental or conse-  
quential damages, so the above limitation or exclusion may not  
apply to you.  
Please retain your receipt as your proof of  
purchase.  
62  
Appendix  
Technical specifications  
RF frequency band  
(handset to telephone  
2400 MHz — 2483.5 MHz  
RF frequency band  
(telephone base to handset)  
5725 MHz — 5850 MHz  
Channels  
95  
Operating tempera-  
ture  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
96 — 130 Vrms  
3.2 — 4.7 VDC 600mAh  
Handset voltage  
Charger voltage  
9VDC @200mA  
3.6V 600mAh  
(AC adapter output)  
Replacement battery  
5.8 GHz digital spread spectrum frequency hopping technology  
This technology digitally transmits your voice across multiple channels in both the  
5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity  
and advanced privacy against eavesdropping on your calls, while not interfering  
with wireless routers.  
Telephone operating range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and base can  
communicate over only a certain distance — which can vary with the locations of  
the base and handset, the weather, and the construction of your home or office.  
63  
Appendix  
Index  
A
E
AC adapter, 3  
Alert tones, 40  
Answering calls, 8  
Elapsed time, 8  
Ending calls, 8  
F
Auto off, 8  
Flash (switchhook flash), 10  
H
B
Hands-free use, 8  
Handset locator, 9  
Headset, 7  
Battery charging, 3  
Battery installation, 3  
Belt clip, 7  
I
C
Intercom, 15-16  
Call waiting, 10  
Call transfer, 17  
Caller ID, 34  
add entries to phone  
directory, 39  
delete entries, 39  
dial entries, 38  
CID, 34  
Incoming call log, 38  
Incoming calls, answering, 8  
Indicator lights, 40  
L
Last number redial, 13  
Low battery, 3  
M
Clear voice mail indication, 23  
Making calls, 8  
Memory match, 36  
Mute, 12  
D
Delete call log entries, 39  
Delete redial entries, 9  
Dialing,  
N
from a CID record, 38  
directory dialing, 32  
Directory, 27  
Names,  
enter into directory, 29  
search for, 30  
dial number, 32  
edit entries, 33  
name search, 30  
new entries, 28-29  
O
On-hook dialing, 8  
64  
Appendix  
Index  
Q
Quick reference guide, 1  
R
Receiving calls, 8  
Recharging, 3  
Redial, 9  
Replacing a handset, 6  
Ring silencing, 26  
Ring tone options, 21  
Ringer Volume, 10, 20  
S
Search for names, 30  
Speakerphone, 8  
Switchhook flash, 10  
T
Technical specifications, 63  
Telephone operating range, 63  
Troubleshooting, 43-50  
V
Volume controls, 10  
65  
© 2007 Advanced American Telephones. All rights reserved.  
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones. Printed in China. Issue 4 07/07.  
91-001109-010-100  

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