User’s manual
E598-2
5.8 GHz expansion �an�se� �o�
use wi�� AT&T mo�els E59���
E59�2B�E59�3B� E59���
E59�2B�E59�3B�E59�4B�
E592��E5922B�E5923B�E5924B�
E6����E6��2B�E6��2B�E6��3B�
E6��4B�E38�3B
TONE
You must charge the battery
and register the handset
before use.
See page 4
for easy instructions.
STOP!
For customer service or product information, please visit our
Canada dial 1 (866) 288-4268.
NOTE: Your product may be shipped with a protective sticker covering the
handset or base display, remove it before use.
Table of contents
Quick reference guide..........................1
Parts checklist...........................................3
Battery installation & charging.........4
Belt clip & optional headset..............5
Adding and registering handsets....6
Replacing a handset..............................8
Basic operation........................................9
Options while on calls.......................11
Intercom....................................................14
Intercom call transfer.........................16
Settings.....................................................17
Sounds.......................................................21
Display.......................................................23
Ringer volume........................................25
Directory...................................................26
New directory entries.........................27
Directory search....................................29
To dial, delete or change
entries..................................................31
Caller ID....................................................33
To review the call log........................37
Screen icons,
indicator lights & tones...............39
Handset display
screen messages............................40
Troubleshooting....................................42
Important safety instructions.........50
FCC Part 68 and ACTA.......................54
FCC Part 15.............................................56
Limited warranty...................................57
Technical specifications....................61
Index...........................................................62
Getting started
UP
CENTER
RIGHT
Quick reference guide
Han�se�
LEFT
DOWN
MENU�SELECT
Press to display the
menu. Once in the menu,
press to select an item
or save an entry or set-
CID
Press to display caller
ID information (page
33).
ting. Press
or
to
scroll up or down while
in menus. While entering
names or numbers, press
PHONE�FLASH
Press to make or
or
to move the cur-
sor to the left or right.
answer a call. During a
call, press to receive an
incoming call if call wait-
ing is activated (page 11).
DIR
Press to display directory
entries (see page 29).
MUTE�DELETE
OFF�CLEAR
While on a call, press to
mute microphone (page
12). While reviewing the
call log, press to delete an
individual entry, or press
and hold to clear the
caller ID log (page 38).
While predialing, press to
delete digits from a string
(see page 9).
During a call, press to
hang up. While using
menus, press to cancel
an operation, back up to
the previous menu, or
exit the menu display.
REDIAL�PAUSE
Press to view redial mem-
ory (see page 10). While
entering numbers, press
and hold to insert a dial-
ing pause (see page 27).
SPEAKER
TONE
Press to activate hand-
set speakerphone. Press
again to resume normal
handset use (page 9).
MUTE
REDIAL
PAUSE
INT
DELETE
Press to initiate an inter-
com conversation or
transfer a call (see pages
14-16).
1
Getting started
Quick reference guide
Fea�u�e menu
Shows a highlighted item
Feature menu
DIRECTORY
DIRECTORY..................................................................26
CALL LOG.....................................................................33
SETTINGS......................................................................17
SOUNDS........................................................................21
DISPLAY.........................................................................23
Menu
RINGER VOLUME.......................................................25
Using menus
Press
to scroll through menu items.
Press MUTE�SELECT to select or modify a highlighted item.
Press
OFF�CLEAR to cancel an operation, back up to the previous menu, or exit
the menu display
2
Getting started
Parts checklist
Save your sales receipt and original packaging in case you need
to ship your telephone for warranty service.
Check to make sure the telephone package includes the following:
User’s manual
Quick start guide
E598-2
E598-2
5.8 GHz expansion �an�se�
�o� use wi�� AT&T mo�els
E59���E59�2B�E59�3B�
E59���E59�2B�E59�3B�
E59�4B� E592��E5922B�
E5923B�E5924B�E6����
E6��2B�E6��2B�E6��3B�
E6��4B�E38�3B
5.8 GHz expansion �an�se�
�o� use wi�� AT&T mo�els
E59���E59�2B�E59�3B�
E59���E59�2B�E59�3B�
E59�4B� E592��E5922B�
E5923B�E5924B�E6����
E6��2B�E6��2B�E6��3B�
E6��4B�E38�3B
TONE
TONE
TONE
MUTE
REDIAL
PAUSE
DELETE
Quick start guide
User's manual
Cordless
handset
Battery for cordless
handset
Charger for cordless
handset
Belt clip for cordless
handset
Power adapter
for handset
charger
Battery compartment
cover
3
Getting started
Battery installation & charging
After battery installation, the battery may have enough charge to allow
for some calls. For best performance, place the handset in the charger
or telephone base and allow it to charge for 16 hours before use. You
can keep the battery charged by returning the handset to the charger or
the telephone base after each use. When the battery is fully depleted, a
recharge takes about 12 hours. The average talk time on a fully charged
battery is about eight hours depending on environmental conditions, and
the standby time when idle is approximately five days.
1. Plug the small
end of the smaller
2. Plug the
large end of
power adapter into the smaller
the jack on the
power
underside of char-
ger, then route the
cord through the
slot as shown.
adapter into
an electrical
outlet.
4. Place the
battery and
wires neatly
inside the com-
partment.
5. Slide battery
compartment
cover towards
the center until
it clicks closed.
3. Plug the battery
securely into the plug
inside the handset
battery compartment,
matching the color-
coded label.
6. The battery
LOW BATTERY
may have enough
charge to allow
for some calls. For
best performance,
place handset in
the telephone
base or charger
to charge for at
lease 16 hours
before first use.
Low ba��e�y in�ica�o�
Return handset to the
telephone base or char-
ger to recharge when
this symbol flashes.
(Handset will beep when
battery is low.)
To replace the battery, press
in and downward on the tab
to open the battery compart-
ment cover. Then lift out the
old battery and disconnect.
Follow the instructions on this
page to install and charge the
new battery.
TONE
Cau�ion: Use only the supplied rechargeable battery or AT&T replacement
battery model 27910 (part number 89-0099-00-00). To order, visit our website at
4
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
To release belt clip,
pull and unlock one
flap from the notch
first before detach-
ing the whole belt
clip from handset.
Snap belt clip
into notches
on both sides
of handset.
For hands-free telephone conversations, you can use any industry
standard 2.5 mm headset (purchased separately). For best results,
use an AT&T 2.5 mm headset. To purchase a headset, visit our
Canada dial 1 (866) 288-4268.
Plug 2.5 mm
headset into
jack on side of
handset (beneath
small rubber flap).
TONE
MUTE
REDIAL
PAUSE
DELETE
5
Getting started
Adding and registering handsets
Before using a new E598-2 handset, you must register it with
your E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/
E5921/E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/
E3813B or E6014B telephone base (purchased separately). The
E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/
E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/E3813B
or E6014B can accommodate up to four cordless handsets.
The handset provided with the E5901/E5911/E5921 or E6001 is
automatically registered as handset 1. Additional handsets will
be assigned numbers in the order they are registered (handset 2,
handset 3 and handset 4). You can register a maximum of four
handsets.
The E5902B/E5912B/E5922B/E6002B or E6012B has two hand-
sets automatically registered as handset 1 and 2. You can register
two additional handsets, which will be assigned numbers 3 and 4.
The E5903B/E5913B/E5923B/E3813B or E6013B has three
handsets automatically registered as handsets 1, 2 and 3. You can
register one additional handset, which will be assigned number 4.
The E5904B/E5914/E5924B/E6014B has four pre-registered
handsets, so you cannot register any additional handsets to it.
6
Getting started
Adding and registering handsets
Before using a new E598-2 handset, you
must register it with the telephone base.
Each handset must be registered seper-
ately.
NOT REGISTERED
To �egis�e� a �an�se� �o you� �elep�one
base
PRESS
HNDST LOC
4 SEC ON BASE
When first purchased, the expansion hand-
set will show NOT REGISTERED on the
screen. The new handset may need to be
charged for five minutes before registering
to the main telephone base.
1. Place the unregistered handset into the
telephone base. If PRESS HNDST LOC 4
SEC ON BASE does not appear on the
handset screen after a few seconds, lift
up handset and place it in the telephone
base again.
PLEASE WAIT...
HS X
REGISTERED
2. On the telephone base, press and hold
HANDSET LOCATOR for about four
seconds (until the red IN USE light
on the telephone base turns on) and
then release the button. The handset
will show PLEASE WAIT…. and will
take about 10 seconds to complete
the registration. The handset will show
HS X REGISTERED and will beep if the
registration was successful.
12:00PM
NOTES:
1. If the registration was not successful the display
will show NOT REGISTERED. To reset the hand-
set, lift the handset out of the telephone base
or charger and replace it. Try the registration
process again.
2. You cannot register a handset if any phone con-
nected to your phone line is in use.
7
Getting started
Replacing a handset
You may need to de-register your handsets if:
You have the maximum number of registered handsets (four) and
you need to replace a handset.
- OR -
You wish to change the designated handset number of your reg-
istered handsets.
You must first de-register ALL the handsets, and then re-register
ALL the handsets you wish to use.
Please read carefully through all the instructions on this page
before beginning the de-registration process.
To �e-�egis�e� all �an�se�s
1. Press and hold HANDSET LOCATOR on the telephone base
for about 10 seconds (until the IN USE light turns on and
starts to flash), then release the HANDSET LOCATOR button.
2. Immediately press and release HANDSET LOCATOR again.
You must press HANDSET LOCATOR while the IN USE light
is still flashing. (The light flashes for about seven seconds.)
3. The handset(s) will show CONNECTING... and it will take about
10 seconds to complete de-registration. ALL handsets will
show NOT REGISTERED if de-registration was successful.
NOT REGISTERED
4. To re-register the handset(s) to the telephone base, follow the
registration instructions on page 6-7.
NOTES:
1. If the de-registration process was not successful, you may need to reset the
system and try again. To reset: pick up any registered handset and press the
PHONE�FLASH button, then press the
OFF�CLEAR button and place the
handset back into the base. You may also reset by unplugging the power from
the telephone base and plug it back in.
2. You cannot de-register the handset(s) if any phone connected to your phone
line is in use.
8
Telephone operation
Basic operation
Making an� answe�ing calls
To answer an incoming call, press
Elapsed
time
PHONE�FLASH or
SPEAKER, or any
dial pad key (0-9, * or #). To make a
call, press PHONE�FLASH or
SPEAKER, then dial a number. Press
OFF�CLEAR to hang up.
PHONE 00:00:30
On-�ook �ialing
Press to
make or
answer
a call.
To predial (preview numbers before
dialing), enter numbers first, then
press PHONE�FLASH or SPEAKER
to dial. Press MUTE or OFF�CLEAR at
any time to make corrections as you are
entering numbers.
Press
to
hang
up
TONE
MUTE
REDIAL
PAUSE
DELETE
Press to turn
on the hand-
free speaker-
phone
The screen displays the elapsed time as
you talk (in hours, minutes and seconds).
NOTE: Pressing PHONE�FLASH to access
services from your local telephone service
provider will not affect the elapsed time.
Au�o o��
A call will be terminated automatically
by placing the handset in the telephone
base or charger.
SPEAKER 00:00:49
Han�s-��ee speake�p�one calls
To answer a call, press SPEAKER. To
make a call, press SPEAKER, then dial
a number. During a call you can press
SPEAKER to switch between hands-
free speakerphone and normal handset
use. Press OFF�CLEAR to hang up.
NOTE: If a head
set is plugged
into the handset,
you will not be able
to use the handset
speakerphone.
9
Telephone operation
Basic operation
Las� numbe� �e�ial
REDIAL
Before pressing PHONE�FLASH, press
REDIAL�PAUSE to display the most recently
called numbers (up to 32 digits). Press
555-1234
,
or REDIAL�PAUSE repeatedly to view
up to five recently called numbers. The
handset will beep twice at the beginning or
end of the list.
Press OFF�CLEAR to exit.
Press PHONE�FLASH or SPEAKER
to redial any displayed number or press
PHONE�FLASH or SPEAKER then
REDIAL�PAUSE to call the most recently
called number (up to 32 digits).
Press MUTE�DELETE to delete the displayed
number from the redial memory.
Han�se� loca�o�
If you misplace the handset(s), press
HANDSET LOCATOR at the tele-
phone base. This starts the paging tone
at the handset(s) for 60 seconds to help
you locate it. To stop the paging tone,
press PHONE�FLASH, SPEAKER,
or any dial pad key (0-9, *, or #) on
the handset(s), or press HANDSET
LOCATOR on the telephone base.
** PAGING **
NOTES:
TONE
1. The handset ringer volume also determines the
level of the paging tone. If the handset ringer
volume level is set to off (0), that handset will be
silenced for all calls and paging (page 25).
MUTE
REDIAL
PAUSE
DELETE
2. During a page, if you press
OFF�CLEAR or
MUTE�DELETE on a handset, the ringer of that handset
will be silenced. But the page will not be cancelled.
10
Telephone operation
Options while on calls
Volume con��ol
Press VOLUME keys on the side of the
handset to adjust listening volume. Each
button press increases or decreases the
volume by one level.
When you change the volume level, the
new setting is saved.
NOTES:
Press to
adjust
the
1. All volume settings, (normal handset, speaker-
phone, and headset) are independent.
2. When you adjust the volume to highest or low-
est, you will hear a double beep.
volume.
Press to
switch
back
Call wai�ing
If you subscribe to call waiting service
with your local telephone service pro-
vider, you will hear a beep if someone
calls while you are already on a call.
Press PHONE�FLASH to put your cur-
rent call on hold and take the new call.
You can press PHONE�FLASH at any
time to switch back and forth between
calls.
and
TONE
forth
between
calls.
MUTE
REDIAL
PAUSE
DELETE
Mul�iple �an�se� use
While on a call, a person on the ring-
ing destination handset can press
NOTE: A maximum
of two handsets
can be used on an
outside call, and
the other two
handsets can be
used on an inter-
com call.
PHONE�FLASH or
SPEAKER to join
the conversation.
The person on either handset can press
OFF�CLEAR, or place the handset in the
telephone base or charger to drop out
of the call, but the call will not be termi-
nated until both handsets hang up.
11
Telephone operation
Options while on calls
Mu�e
Press MUTE to silence the microphone.
You will be able to hear the caller, but
your caller will not be able to hear you
until you press MUTE again and resume
speaking.
Press to
switch
to touch
tone
Press to
silence
the
Tempo�a�y �ing silencing
Press OFF�CLEAR or MUTE�DELETE while
the phone is ringing to silence the ringer
temporarily. This will silence the ringer
without disconnecting the call.
dailing
TONE
ringer
MUTE
REDIAL
PAUSE
DELETE
Press to
silence
the ringer.
The next phone call will ring normally.
NOTE: If you have more than one handset in
use, all handsets ring with an incoming call.
Press
OFF�CLEAR or MUTE�DELETE on one
handset will only silence the ringer of that
particular handset but the other handset(s)
will continue to ring.
Tempo�a�y �one �ialing
If you have dial pulse (rotary) service only
and have changed the telephone to pulse
dial type (page 18), you can switch to
touch tone dialing during a call by press-
ing . This can be useful if you need to
*
send tone signals for access to answering
systems or long-distance services.
After you hang up or press PHONE�FLASH
(to receive a call waiting call), the phone
automatically returns to dial pulse (rota-
ry) service.
12
Telephone operation
Options while on calls
Las� numbe� �e�ial accessing
While on a call, you can press
REDIAL�PAUSE to review the most recent-
ly called number. To return to your call,
press REDIAL�PAUSE. To call the most
recently called number displayed, wait for
two seconds. The number will be dailed
out automatically.
Press
to
Press to
review
the
review
the
call
log
directory
NOTE: While on a call, only the most recent-
ly called number can be reviewed, and eras-
ing the entry is not allowed. For more details
about the redial memory (page 10).
TONE
MUTE
REDIAL
PASE
DELETE
Di�ec�o�y accessing
Press to
While on a call, you can press DIR then
review the
or
to review the directory. To return
most recently
called number
to your call, press and hold OFF�CLEAR.
To dial the displayed number, press
MENU�SELECT.
NOTE: While reviewing the directory on a
call, searching by name to find a specific
entry, editing or deleting an entry is not
allowed. For more details about the directory
(page 26).
Calle� ID log accessing
While on a call, press CID then
review the caller ID log. To return to your
call, press and hold OFF�CLEAR. To dial
the displayed number, press MENU�SELECT.
NOTE: During a call,
while accessing
redial memory,
directory or caller ID
log, pressing
OFF�CLEAR will
end your call.
or
to
NOTE: While reviewing the caller ID log on a
call, storing the call log number in the direc-
tory, changing dialing options or deleting is
not allowed. For more details about the call
log, see page 33.
13
Telephone operation
Intercom
Use the intercom feature for conversations
between handsets.
1. Press INT. The screen of the originating
TONE
TONE
handset will show INTERCOM TO.
MUTE
REDIAL
PAUSE
MUTE
REDIAL
PAUSE
DELETE
DELETE
2. Enter the handset number of the des-
tination handset. The display will show
CALLING HANDSET X. The destination
handset will ring, and its screen will
show HANDSET X IS CALLING.
INTERCOM TO:
INTERCOM
NOTES:
•
•
Before the intercom call is answered, you can
cancel the intercom call by pressing OFF�CLEAR
or INT.
If the destination handset is not answered within
100 seconds or if it is in the directory or call log
mode, or out of range, the originating handset
will show the message UNABLE TO CALL TRY
AGAIN.
3. On the ringing destination handset,
press PHONE�FLASH, INT,
SPEAKER, or any dial pad key
(0-9, * or #) to answer the inter-
com call.
NOTE: Pressing
OFF�CLEAR or MUTE will
temporarily silence the intercom ringer.
To end the intercom call:
• Press OFF�CLEAR or INT on either
handset.
-OR-
• Place either handset in the telephone
base or charger.
14
Telephone operation
Intercom
Han�ling incoming calls
The telephone will beep if you receive an
outside call during an intercom conversa-
tion. You can either:
• Press PHONE�FLASH to end the inter-
com call and answer the incoming call.
-OR-
• Press INT or OFF�CLEAR to discon-
nect the intercom connection with-
out answering the incoming call. The
incoming call will continue to ring.
15
Telephone operation
Intercom call transfer
Use the intercom feature to transfer an
external call from one handset to another.
1. During a conversation with an exter-
nal call, press INT. The external call
is automatically placed on hold and
TRANSFER TO: is displayed on the
screen. Enter the destination handset
number (1, 2, 3 or 4). The originat-
ing set’s screen will show CALLING
HANDSET X. The destination hand-
set will ring, and its screen will show
HANDSET X IS CALLING.
TONE
TONE
MUTE
REDIAL
PAUSE
MUTE
REDIAL
PAUSE
DELETE
DELETE
TRANSFER TO
2. On the ringing destination handset,
press PHONE�FLASH, INT,
NOTES
SPEAKER, or any dial pad key (0-9,
* or #) to answer the intercom call.
You can now talk without the external
caller hearing the conversation.
1. Before the intercom call
is answered, you can
cancel the transfer and
return to the external call
by pressing
PHONE�FLASH, or INT.
OFF�CLEAR,
NOTES:
1. You can alternate between the intercom call and
the outside call by pressing INT on the originat-
ing handset. The display will alternate between
INTERCOM and OUTSIDE to indicate which party
is active.
2. If the destination hand-
set does not answer the
intercom call within 100
seconds, or if the other
handset is in the direc-
tory or call log mode, or
out of range, the originat-
ing handset will show
UNABLE TO CALL TRY
AGAIN on its screen and
will automatically return
to the external call.
2. You can end the intercom call and return to the
external call by pressing PHONE�FLASH on the
originating handset.
3. The person on the ringing destination handset can
join the external call by pressing PHONE�FLASH,
connecting both handsets to the outside call.
4. Complete the transfer by pressing
OFF�CLEAR on the originating handset or
placing that handset in the telephone base
or handset charger. The originating handset’s
screen will show CALL TRANSFERRED and the
other handset will automatically be connected
to the external call.
16
Telephone operation
Settings
In the SETTINGS menu, you can change
the language, dial type, and clock setting.
You can also clear the voice mail indica-
tion.
DIRECTORY
SETTINGS
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Press to highlight SETTINGS, then
press
MENU�SELECT to enter the SETTINGS
menu.
3. Press or to scroll through the
SETTINGS menu, then press
MENU�SELECT to select the desired
option.
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
NOTE: Press OFF�CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the
menu display. Press and hold OFF�CLEAR to
return to the idle mode.
Language
SETTINGS
LANGUAGE
DIAL TYPE
In this menu, you can select the language
used in all screen displays.
CLOCK SETTING
1. In the SETTINGS menu, press
or
LANGUAGE
ENGLISH
FRANCAIS
ESPANOL
to highlight LANGUAGE, then press
MENU�SELECT.
2. Press
or
to highlight ENGLISH,
FRANCAIS or ESPANOL.
3. Press MENU�SELECT to save your pref-
erence.
17
Telephone operation
Settings
Dial �ype
In this menu, you can choose TONE or
PULSE (rotary service) dialing. The fac-
tory default setting is TONE. Change this
to PULSE only if you do not have touch-
tone dialing service.
SETTINGS
LANGUAGE
DIAL TYPE
CLOCK SETTING
DIAL TYPE
TONE
1. In the SETTINGS menu, press
or
to highlight DIAL TYPE, then press
PULSE
MENU�SELECT.
2. Press
or
to highlight TONE or
PULSE.
3. Press MENU�SELECT to save your pref-
erence.
NOTE: Changing the dial type on one handset
will change the dial type on all registered
handsets.
Clock se��ing
If you subscribe to caller ID service pro-
vided by your local telephone company,
the time will automatically be set by an
incoming call.
DIRECTORY
SETTINGS
In this menu, you can choose to set the
time displayed on the handset screen.
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Press to highlight SETTINGS, then
press MENU�SELECT to enter the
SETTINGS menu.
18
Telephone operation
Settings
3. Press or to highlight CLOCK
SETTINGS
SETTING, then press MENU�SELECT.
LANGUAGE
DIAL TYPE
4. Use the dial pad keys (0-9) to enter
two digits for the hour (01-12). You
can also press or to set the hour.
CLOCK SETTING
CLOCK SETTING
12:00AM
5. Press MENU�SELECT.
6. Use the dial pad keys (0-9) to enter
two digits for the minute (00-59).
You can also press or to set the
minute.
CLOCK SETTING
06:00AM
7. Press MENU�SELECT.
8. Press or to set AM or PM.
CLOCK SETTING
06:45AM
9. Press MENU�SELECT to confirm the clock
setting.
NOTE: Caller ID provides the time. The time
will be set automatically only if you subscribe
to caller ID service provided by your local
telephone company (page 34).
Clea� voice mail in�ica�ion
If you subscribe to voice mail services
provided by your local telephone compa-
ny, the VOICEMAIL light on the telephone
base will flash and NEW VOICE MAIL and
the
icon will appear on all handset
screens when you have new voice mail.
19
Telephone operation
Settings
To manually turn off the NEW VOICE
DIRECTORY
SETTINGS
MAIL message, the
icon and
VOICEMAIL light:
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Press to highlight SETTINGS, then
press MENU�SELECT to enter the
SETTINGS menu.
SETTING
DIAL TYPE
CLOCK SETTING
CLR VOICE MAIL
3. Press or to highlight CLR VOICE
MAIL.
4. Press MENU�SELECT.
5. Press MENU�SELECT again to remove
the displayed message, or press
OFF�CLEAR to exit.
CLR VOICE MAIL
TURN INDICATOR
OFF?
NOTES:
1. This only turns off the displayed NEW VOICE
MAIL indicator, the
icon and VOICEMAIL
light; it does not delete the voice mail
message(s). Use this feature when the telephone
indicates there is voice mail when you have
none or you have accessed your voice mail
from a different telephone line (while away from
home). If there actually is a new voice mail mes-
sage, your local telephone company will contin-
ue to send the signal which turns the displayed
NEW VOICE MAIL message,
VOICEMAIL light back on.
icon and the
2. Telephone company voice mail may alert you
to new messages with stutter, (broken) dial
tone. Contact your telephone company for more
details.
20
Telephone operation
Sounds
In the SOUNDS menu, you can choose
one of ten ringer melodies, and turn the
key tone on or off.
NOTE: Press OFF�CLEAR to cancel an opera-
tion, back up to the previous menu, or exit
the menu display. Press and hold OFF�CLEAR
to return to the idle mode.
Ringe� melo�y
To choose a ringer melody:
DIRECTORY
SOUNDS
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Use the
,
,
and/or keys to high-
light SOUNDS, then press MENU�SELECT
to enter SOUNDS menu.
3. Press MENU�SELECT again to select
RINGER MELODY.
SOUNDS
RINGER MELODY
KEY TONE
4. Press or to hear the melody
options.
5. Press MENU�SELECT to save your pref-
RINGER MELODY
MELODY 0
erence.
MELODY 1
MELODY 2
21
Telephone operation
Sounds
Key �one
The handset is preset to beep with each
key press. If you turn off the KEY TONE,
there will be no beeps when keys are
pressed.
DIRECTORY
SOUNDS
To turn the KEY TONE on or off:
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Use the
,
,
and/or keys to high-
SOUNDS
RINGER MELODY
KEY TONE
light SOUNDS, then press MENU�SELECT
to enter the SOUNDS menu.
3. Press to highlight KEY TONE, then
press MENU�SELECT to select KEY
TONE.
KEY TONE
ON
OFF
4. Press or to highlight ON or OFF.
5. Press MENU�SELECT to save your pref-
erence.
22
Telephone operation
Display
In the DISPLAY menu, you can select an
image to be displayed as wallpaper. You
can also adjust the contrast to one of five
levels to suit different lighting conditions.
NOTE: Press OFF�CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the
menu display. Press and hold OFF�CLEAR to
return to the idle mode.
Wallpape�
To choose a wallpaper for the handset:
1. Press MENU�SELECT in idle mode to
DIRECTORY
DISPLAY
enter the feature menu.
2. Use the
,
,
and/or keys to high-
light DISPLAY, then press MENU�SELECT
to enter the DISPLAY menu.
3. Press MENU�SELECT again to select
WALLPAPER.
4. Press or to see the wallpaper
options.
DISPLAY
WALLPAPER
CONTRAST
5. Press MENU�SELECT to save your prefer-
ence.
NOTES:
1. The text and text background color may be changed
automatically with each wallpaper selection.
2. When the handset is idle and no keys have been
pressed for 15 seconds, the handset display
background will become black. If the handset
is not in the telephone base or charger, the
screen will become entirely black to save battery
power. If the handset is charging, the screen
background will become black and will show the
clock and XX MISSED CALLS (if there are new
calls in the caller ID log).
23
Telephone operation
Display
Con��as�
To adjust the screen contrast on the
handset:
DIRECTORY
DISPLAY
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Use the
,
,
and/or keys to high-
light DISPLAY, then press MENU�SELECT
to enter the DISPLAY menu.
3. Press to highlight CONTRAST, then
DISPLAY
WALLPAPER
CONTRAST
press MENU�SELECT.
4. Press or to adjust the screen con-
trast.
CONTRAST
5. Press MENU�SELECT to save your prefer-
ence.
24
Telephone operation
Ringer volume
In this menu, you can set the ringer volume
level (1-6), or turn the ringer off (0). When
DIRECTORY
the ringer is turned off, the
on the handset screen.
will appear
RINGER VOLUME
RINGER VOLUME
NOTE: Press OFF�CLEAR to cancel an opera-
tion, back up to the previous menu, or exit the
menu display. Press and hold OFF�CLEAR to
return to the idle mode.
To adjust the RINGER VOLUME:
1. Press MENU�SELECT in idle mode to
enter the feature menu.
2. Use the
,
,
and/or keys to
-OR-
highlight RINGER VOLUME, then press
MENU�SELECT to enter the RINGER
VOLUME menu.
3. Press
or to hear the ringer levels.
4. Press MENU�SELECT to save your prefer-
ence.
-OR-
Press to
adjust the
When the handset is idle, press
VOLUME on the right side of the hand-
set to change the ringer volume.
ringer volume
TONE
MUTE
REDIAL
PAUSE
DELETE
NOTE: The ringer volume level also deter-
mines the ringer volume for intercom calls
(pages 14-15) and the paging tone when initi-
ating the handset locator feature (page 10). If
the ringer volume level is set to off (0) on a
handset, that handset is silenced for all
incoming calls and paging.
25
Directory
Directory
S�a�e� �i�ec�o�y
The directory is stored in the telephone
base, and is shared by all handsets.
Changes made to the directory at any
one handset will be reflected in all.
DIRECTORY
Pat Williams
5551234
NOTE: When one handset is offhook and
another handset is in idle mode, both hand
sets can view caller ID log and directory at
the same time.
TONE
Memo�y capaci�y
MUTE
REDIAL
PAUSE
DELETE
The directory can store up to 50 entries.
Each entry can contain a number up to
32 digits, and a name up to 16 letters. A
convenient search feature can help you
find and dial numbers quickly (pages 29-
30).
If all memory locations are in use, the
screen will display LIST FULL. You will
not be able to store a new number until
you delete an existing one.
Exi�ing ��e �i�ec�o�y
Press OFF�CLEAR to cancel an operation,
back up to the previous menu, or exit the
menu display. Press and hold OFF�CLEAR
to return to the idle mode.
If you pause for too long while creating
an entry, the procedure will time out and
you will have to begin again.
26
Directory
New directory entries
To c�ea�e an� s�o�e a new �i�ec�o�y
en��y
1. Press MENU�SELECT in idle mode to
DIRECTORY
DIRECTORY
enter the feature menu.
2. Press MENU�SELECT again to enter the
DIRECTORY menu.
3. Press to highlight STORE.
REVIEW
STORE
4. Press MENU�SELECT.
5. Enter the telephone number when
prompted.
DIRECTORY
ENTER NUMBER
• Use the dial pad to enter up to 32
digits.
555-1234
– Press
or
to move the
cursor to the left or right.
– Press MUTE�DELETE to erase num-
bers.
– Press and hold REDIAL�PAUSE
to enter a three-second dialing
pause.
-OR-
• Copy a number from redial by press-
ing REDIAL�PAUSE then press or
to locate the number to copy.
Press MENU�SELECT to copy the
number.
27
Directory
New directory entries
6. Press MENU�SELECT to save the
number. The display will show
ALREADY SAVED if the number is
already in the directory.
NOTE: Each line can hold 16 digits, so if you
enter a number longer than 16 digits, the
numbers will be displayed in the following
line.
7. Enter the name when prompted.
Use the dial pad to enter a name (up
to 16 characters). Each time a key is
pressed, the character on that key will
be displayed. Additional key presses
will produce other characters on that
key. See the chart below.
DIRECTORY
ENTER NAME
Pat Williams
NOTE: The handset
– Press
or
to move the cursor
will automatically cap-
italize the first letter
of every word.
to the left or right.
–
Press MUTE�DELETE to erase letters.
Characters by number of key presses
Dial
Key
1
1
1
A
D
G
J
M
P
T
W
0
3
‘
C
F
I
L
O
R
V
Y
4
,
5
-
a
d
g
j
m
7
t
6
.
7
&
c
f
i
l
o
q
v
x
8
9
2
#
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
b
e
h
k
n
p
u
w
2
3
4
5
6
7
8
9
r
s
z
9
y
0
?
!
/
(
)
@
space
#
8. Press MENU�SELECT to store your new
directory entry. The name and the tel-
ephone number will then be shown on
the screen. To change it later, see page
32.
DIRECTORY
Pat Williams
5551234
28
Directory
Directory search
To b�owse ���oug� ��e �i�ec�o�y
1. Press DIR in idle mode to display the
first listing in the directory. DIRECTORY
EMPTY will be displayed if there are
no directory entries.
DIRECTORY
Andrew
5556789
2. Press
or
to browse through the
directory. Entries will be displayed
alphabetically by the first letter in the
name.
DIRECTORY
Barbara
5559876
NOTES:
1. Press OFF�CLEAR at anytime to exit the directory.
2. You can also display the first listing in the
directory by first pressing MENU�SELECT, then
MENU�SELECT to choose DIRECTORY, then press
MENU�SELECT again to choose REVIEW.
To sea�c� by name
1. Press DIR in idle mode to display the
first listing in the directory. DIRECTORY
EMPTY will be displayed if there are
no directory entries.
NOTE:
Press OFF�CLEAR at
anytime to exit the
directory.
2. When a name entry is displayed, press
a dial pad keys (2-9) to start a quick
name search.
The directory will display the first name
beginning with the first letter associat-
ed with the dial pad key, if there is an
entry in the directory that begins with
that letter.
29
Directory
Directory search
3. To see other names that start with the
letters on the dial pad key, keep press-
ing the key. The names will be shown
in alphabetical order.
For example, if you have name entries
Jenni�e�, Jessie, Kevin and Lin�a in your
directory:
• If you press 5 (JKL) once, you will see
Jenni�e�.
• If you press 5 (JKL) twice, you will see
Jessie.
• If you press 5 (JKL) three times, you
will see Kevin.
• If you press 5 (JKL) four times, you will
see Lin�a.
• If you press 5 (JKL) five times, you will
see Jenni�e� again.
NOTES:
1. If there is no name entry matching the first letter
of the key you press, you will see a name entry
that matches the second letter of the key.
2. If you press a key (2-9) and there is no name
entry to match those letters, the directory will
show the entry that matches the next available
letter in the directory.
30
Directory
To dial, delete or change
entries
To dial, delete or change a directory entry
(name and number), the entry must be dis-
played on the handset. Use directory search
(pages 29-30) to display an entry.
To �ial a �isplaye� numbe�
When a directory entry is displayed, press
PHONE�FLASH or SPEAKER to dial the
displayed number.
To �ele�e an en��y
When a directory entry is displayed, press
MUTE�DELETE to delete the displayed entry
from the directory. Once deleted, an entry
cannot be retrieved
31
Directory
To dial, delete or change
entries
To c�ange an en��y
When a directory entry is displayed:
DIRECTORY
Andrew
5556789
1. Press MENU�SELECT to modify the entry.
You will be prompted to EDIT NUMBER.
• Press the dial pad keys to add digits.
DIRECTORY
EDIT NUMBER
• Press MUTE�DELETE to erase digits.
555-6789
• Press
or to move the cursor.
• Press and hold REDIAL�PAUSE to add
a three-second pause if desired.
DIRECTORY
EDIT NAME
Andy
• Press REDIAL�PAUSE, then
or
to scroll to a previously dialed num-
ber. Press MENU�SELECT to add the
redial number to the entry.
DIRECTORY
Andy
5551234
2. Press MENU�SELECT. You will be prompt-
ed to EDIT NAME.
• Press the dial pad keys to add
characters (page 28).
• Press MUTE�DELETE to erase
characters.
• Press
or
to move the cursor.
3. Press MENU�SELECT to confirm.
32
Caller ID operation
Caller ID
In�o�ma�ion abou� calle� ID wi�� call
wai�ing
ThisproducthasacallerIDwithcallwaiting
feature that works with service from your
local telephone service provider.
Caller ID with call waiting lets you
see who is calling before answering the
phone, even when you’re on another call.
You may need to change your telephone
service to use this feature. Contact your
telephone service provider if:
CHRISTINE SMITH
908-555-0100
NOV23
10:01AM
• You have both caller ID and call wait-
ing, but as separate services (you may
need combined service).
• You have only caller ID service, or only
call waiting service.
TONE
• You don’t subscribe to any caller ID or
call waiting services.
MUTE
REDIAL
PAUSE
DELETE
Youcanusethisproductwithregularcaller
ID service, or you can use this product’s
other features without subscribing to
either caller ID or combined caller ID with
call waiting service.
There are fees for caller ID services, and
they may not be available in all areas.
Depending on your service, you may see
the caller’s number, or the caller’s name
and number. This product can provide
information only if both you and the
caller are in areas offering caller ID
service, and if both telephone companies
use compatible equipment. The time and
date are sent by the service provider
along with the call information.
33
Caller ID operation
Caller ID
S�a�e� calle� ID log
The caller ID log is stored in the tele-
phone base, and is shared by all hand-
sets. Changes made at any one handset
will be reflected in all.
CHRISTINE SMITH
908-555-0100
NOTE: When one handset is offhook and
another handset is in idle mode, both hand
sets can view caller ID log and directory at
the same time.
NOV23
10:01AM
How calle� ID wo�ks
If you subscribe to caller ID service pro-
vided by your local telephone company,
information about each caller will be dis-
played between the first and second ring.
TONE
MUTE
REDIAL
PAUSE
DELETE
Appears when the
call is missed and
un-reviewed.
CALL LOG NEW
Caller’s
name
CHRISTINE SMITH
908-555-0100
Caller’s
number
Time of call
NOV 23 10:01AM
Date of call
Information about the last 50 incoming calls is
stored in the call log. You can review the call
log to find out who has called, easily return
the call, or copy the caller’s name and number
into your directory.
When the call log is full, the oldest entry
is deleted to make room for new incom-
ing call information.
If you answer a call before the informa-
tion appears on the screen, it will not be
saved in the call log.
NOTE: Caller ID features will work only if both
you and the caller are in areas offering caller
ID service, and if both telephone companies
use compatible equipment.
34
Caller ID operation
Caller ID
Memo�y ma�c�
Names of callers will be displayed only if
the information is provided by your local
telephone company.
Chris
If the incoming telephone number
exactly matches a telephone number in
your directory, the name that appears on
the screen will match the corresponding
name as you entered it into your direc-
tory.
908-555-0100
NOV23
10:01AM
For example, if C��is�ine Smi�� calls, her
name will appear as C��is if this is how
you entered it into your directory.
TONE
MUTE
DELETE
REDIAL
PAUSE
NOTE: The number shown by your caller ID will be
in the format sent by the phone company. The
phone company usually delivers ten-digit phone
numbers (area code plus phone number). If the tele-
phone number of the person calling does not exact-
ly match a number in your directory, the name will
appear as delivered by the phone company. For
example if the phone company includes the area
code and the directory number does not, the name
will appear as delivered by the phone company.
35
Caller ID operation
Caller ID
Misse� calls
HANDSET 1
When a handset is in idle mode and has
calls that have not been reviewed, its
screen will show XX MISSED CALLS.
4 MISSED CALLS
10:01 AM
Any entries which have not been
reviewed will be counted as MISSED
CALLS when the phone is idle. Each time
a call log entry marked NEW is reviewed,
the number of missed calls decreases by
one.
If you have too many missed calls and
you don’t want to review them one by
one, but you still want to keep them in
the call log, you can press and hold
OFF�CLEAR for four seconds when the
handset is idle. All the entries in the call-
er ID log will be considered old (have
been reviewed), and the missed calls
counter is reset to 0.
36
Caller ID operation
To review the call log
To �eview ��e call log
HANDSET 1
Press CID to review the call log. The
call log displays the caller ID entries in
reverse chronological order. The most
4 MISSED CALLS
4:30 PM
recent call is displayed first. Use
or
to scroll through the list as shown at left.
NEW
CALL LOG
Pat Williams
555-1234
To �e�u�n a call
Press PHONE�FLASH or
SPEAKER to
call the number as displayed.
NOV 23
10:31AM
Caller ID numbers may appear with an area
code that may not be required for local
calls, or without a � that may be needed
for long distance calls. If the number dis-
played is not in the correct format, you can
change how it is dialed.
CALL LOG
NEW
Chris Thompson
908-555-0100
NOV 23 10:21AM
To change the number before calling,
press # repeatedly to see different dialing
options (you can choose to dial with or
without an area code, and with or with-
out the �), then press PHONE�FLASH or
SPEAKER to place the call.
CALL LOGNEW
Jeffrey Adams
555-9876
The various dialing options are:
NOV 23
10:11AM
880-8808
1-880-8808
808-880-8808
1-808-880-8808
37
Caller ID operation
To review the call log
O��e� op�ions
•
Press MUTE�DELETE to delete the dis-
played entry from the call log.
• Press and hold MUTE�DELETE to delete
all entries from the call log. When
asked to confirm, press MENU�SELECT
to clear the call log of all entries, or
press OFF�CLEAR to exit and leave all
call log entries intact.
• Press MENU�SELECT to copy this entry
into your directory. If the name or
number is not provided, you will be
prompted to enter them (page 28).
NOTE: If both the name and number are not
provided, UNABLE TO SAVE will be displayed.
38
Appendix
Screen icons, indicator lights & tones
Sc�een icons & ale�� �ones
Sc�een icons
The handset is in use.
The handset speakerphone is in use.
HANDSET 1
6 MISSED CALLS
12:45PM
The handset headset phone is in use.
Microphone is muted.
There are new voice mail messages.
Ringer off.
Battery charging (animated display).
TONE
MUTE
REDIAL
PAUSE
Low battery (flashing); place handset in
telephone base or charger to recharge.
DELETE
Missed and un-reviewed calls.
Han�se� ale�� �ones
Two s�o�� beeps
When you attempt to change the volume when it is already
at its highest or lowest setting.
Fou� s�o�� beeps
Low battery warning.
Two beeps
Out of range during off-hook.
Con�i�ma�ion �one
Programming command completed successfully.
In�ica�o� lig��s
CHARGE
On when handset is charging in
the charger.
SPEAKER
On when
speakerphone
is in use.
TONE
MUTE
REDIAL
PAUSE
DELETE
39
Appendix
Handset display screen messages
Sc�een �isplay messages
The handset is in use.
PHONE
ENDED
You have just ended a call.
You are accessing an empty
call log.
CALL LOG
EMPTY
You are accessing an empty
directory.
DIRECTORY
EMPTY
Trying to save to a full direc-
tory.
LIST FULL
The call is on mute.
MUTED
Handset speakerphone is in
use.
SPEAKER
Battery needs to be recharged.
LOW BATTERY
There is a call coming in.
INCOMING
CALL
TONE
There are new voice mail mes-
sages.
NEW VOICE
MAIL
MUTE
REDIAL
PAUSE
DELETE
There are new calls in the
caller ID log.
XX MISSED
CALLS
The handset has lost communi-
cation with the telephone base.
CONNECTING...
The telephone base is paging
handset(s).
** PAGING **
Another handset is calling.
HANDSET X
IS CALLING
An extension phone is in use.
LINE IN USE
NO LINE
There is no telephone line con-
nected.
The telephone number you have
entered is already stored in the
directory.
ALREADY
SAVED
The call log entry is saved to
the directory successfully.
SAVED
40
Appendix
Handset display screen messages
Sc�een �isplay messages
The battery is not installed or
WARNING
CHECK
BATTERY!
not installed properly in the
handset.
-OR-
The battery needs to be
replaced.
-OR-
An incorrect battery has been
installed by mistake. Use only
supplied battery (model 27910,
part number 89-0099-00-00) or
equivalent.
The battery is very low. Place
the handset in the telephone
base or charger.
PLACE
IN CHARGER
A handset with a low battery
has been placed in the tele-
phone base or charger.
CHARGING
Failed intercom or conference
call (there are already two
handsets being used).
UNABLE TO CALL
TRY AGAIN
TONE
MUTE
REDIAL
PAUSE
DELETE
Someone else is already using
the directory or call log when
you try to do so.
NOT AVAILABLE
AT THIS TIME
The call switches from being
on mute to normal call.
The handset is to initiate
an intercom call to another
handset. (You have to press
the handset number of the
destination handset.)
MICROPHONE ON
INTERCOM TO:
The intercom call has just been
ended by you or the receiver of
the call.
INTERCOM
ENDED
The handset is calling another
handset (for intercom calls).
CALLING
HANDSET X
The handset is to transfer a
put-on-hold external call to
another handset.
TRANSFER TO
NO SIGNAL,
CALL ENDED
The handset is out of range
while on a call.
41
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions
att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
•
•
Make sure the power cord is securely plugged in.
My phone doesn’t
work at all
Make sure that the battery pack connector is securely
plugged into the cordless handset.
•
•
Make sure the telephone line cord is securely and
firmly plugged into the telephone base and the tel-
ephone wall jack.
Charge the battery pack in the cordless handset for
at least 16 hours. For optimum daily performance,
return the cordless handset to its base when not in
use.
•
•
Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug
it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
You may need to purchase a new battery pack,
please refer to page 4 of this user’s manual.
•
•
First try all the suggestions above.
I cannot get a
dial tone
Move the cordless handset closer to the telephone
base. You might have moved out of range.
•
•
Your line cord might be malfunctioning. Try installing
a new line cord.
If the previous suggestions don’t work, disconnect
the telephone base from the telephone jack and
connect to a different phone. If there is no dial tone
on that phone either, the problem is in your wiring or
local service. Contact your local telephone company.
42
Appendix
Troubleshooting
•
•
First try all the suggestions above.
I cannot dial out
Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
•
•
Make sure your phone is set to the correct dial mode
for the type of service that you have (pulse or touch
tone).
If the other phones in your home are having the
same problem, the problem is in your wiring or
local service. Contact your local telephone company
(charges may apply).
•
•
Eliminate any background noise. Noise from a televi-
sion, radio or other appliances may cause the phone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless hand-
set before dialing, or dialing from another room in
your home with less background noise.
Make sure the power cord is securely plugged into
the telephone base. Plug the unit into a different,
working electrical outlet not controlled by a wall
switch.
My cordless
handset isn’t
performing
normally
•
•
Move the cordless handset closer to the telephone
base. You might have moved out of range.
Reset the telephone base. Unplug the unit’s electri-
cal power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
•
Other electronic products can cause interference to
your cordless phone. Try installing your phone as
far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televi-
sions, personal computers, kitchen appliances and
other cordless phones.
43
Appendix
Troubleshooting
•
•
Ensure that the telephone base is powered up.
CONNECTING...
displays on my
cordless handset
Place the cordless handset in telephone base for one
minute to allow the cordless handset and telephone
base to resynchronize channels.
•
•
Move the cordless handset closer to the base. You
might have moved out of range.
If the cordless handset is in its base and the charging
light does not come on, refer to T�e c�a�ge lig�� is
o�� section in this T�oubles�oo�ing guide.
•
•
Reset the telephone base. Unplug the unit’s electri-
cal power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, page,
cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and cordless
phones.
•
Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance,
return the cordless handset to its base when not in
use.
The batteries will
not hold a charge
•
•
You may need to purchase a new battery, please
refer to the Ba��e�y section of this user’s manual.
Your phone might be malfunctioning. Please refer to
the Limi�e� wa��an�y section of this user’s manual
for further instruction.
•
If the cordless handset is in its charger and the
charging light does not come on, refer to The c�a�ge
lig�� is o�� in this T�oubles�oo�ing guide.
44
Appendix
Troubleshooting
•
Other cordless phones and 802.11 wireless routers
that are used for home computer networks both use
internal radios to communicate. The radios may inter-
fere with one another. You can improve the perform-
ance of your cordless phones and your router by:
I get noise, static,
or weak signal
even when I’m
near the tel-
ephone base
a. Positioning your new phone as far away as possible
from any other existing cordless telephone system
that is already installed in your home to avoid the
two systems from interfering with each other.
b. Positioning your telephone base as far as possible
from your router, computer or any other computer
devices.
c. Selecting channels four through 10 for your router
(refer to your router’s user’s manual for more infor-
mation).
•
Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cell
phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless
phones.
•
•
Microwaves operate on the same frequency as your
phone. It is normal to experience static on your phone
while the microwave oven is operating. Do not install
this phone in the same outlet or near a microwave
oven.
If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-
locate your phone or modem farther apart from one
another, or use a different surge protector.
•
•
Relocate your phone to a higher location. The phone
will likely have better reception when not installed in a
low area.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
45
Appendix
Troubleshooting
•
If you subscribe to DSL service and if you hear noise
during conversations and/or your caller ID features are
not functioning properly, install a DSL filter to the tel-
ephone line between the telephone base and the tel-
ephone line jack. Contact your DSL provider to obtain a
DSL filter.
•
Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still
hear other calls, the problem is probably in your wir-
ing or local service. Call your local telephone com-
pany.
I hear other calls
while using my
phone
•
Make sure the power cord is plugged in securely.
I hear noise in
the cordless
handset, and
none of the keys
or buttons work
•
•
Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
My cordless
handset does
not ring when I
receive a call
Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
•
•
The cordless handset may be too far from the tel-
ephone base.
Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
•
•
•
You may have too many extension phones on your tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
46
Appendix
Troubleshooting
•
Test a working phone at the phone jack. If another
phone has the same problem, the problem is the
phone jack. Contact your local telephone company
(charges may apply).
•
Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away as possible from electronic devices like
wireless routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other
cordless phones.
•
•
•
Your line cord might be malfunctioning. Try installing
a new line cord.
Re-install the battery pack, and place cordless hand-
set in the telephone base.
Wait for the cordless handset to re-establish its con-
nection with the telephone base. To be safe, allow up
to one minute for this to take place.
•
Other electronic products can cause interference
with your cordless phone. Try installing your phone
as far away from the following electronic devices as
possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televi-
sions, personal computers, kitchen appliances and
other cordless phones.
My calls fade out
or cut in and out
while I’m using
my cordless
handset
•
•
Microwaves operate on the same frequency as your
phone. It is normal to experience static on your
phone while the microwave oven is operating. Do
not install this phone in the same outlet or near the
microwave oven.
If your phone is plugged in with a modem or surge
protector, plug the phone (or modem/surge protec-
tor) into a different location. If this solves the prob-
lem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
47
Appendix
Troubleshooting
•
Relocate your telephone base to a higher loca-
tion. The phone will have better reception when not
installed in a low area.
•
If the other phones in your home are having the
same problem, the problem is in your wiring or
local service. Contact your local telephone company
(charges may apply).
•
Caller ID is a subscription service. You must subscribe
to this service from your local telephone company
for this feature to work on your phone.
My caller ID isn’t
working
•
Your caller must be calling from an area that sup-
ports caller ID.
•
Both you and your caller’s telephone companies
must use caller ID compatible equipment.
•
Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service,
and if both telephone companies use compatible
equipment.
System does not
receive caller ID
or system does
not display caller
ID during call
waiting
48
Appendix
Troubleshooting
If the unit does not seem to be responding normally,
try putting the cordless handset in its base. If it does
not seem to respond, do the following (in the order
listed):
Common cure for
electronic equip-
ment
•
•
Disconnect the power to the telephone base.
Disconnect the cordless handset battery, and spare
battery, if applicable.
•
•
•
Wait a few minutes.
Connect power to the telephone base.
Re-install the battery pack, and place the cordless
handset into the telephone base.
•
Wait for the cordless handset to re-establish its con-
nection with the telephone base. To be safe, allow up
to one minute for this to take place.
•
Clean the cordless handset and telephone base
charging contacts each month using a pencil eraser
or cloth.
The charge light
is off
•
•
Make sure the power and line cords are plugged in
correctly and securely.
Unplug the unit’s electrical power. Wait for 15 sec-
onds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
•
Your phone might be malfunctioning. Please refer to
the Limi�e� wa��an�y section of this user’s manual
for further instruction.
49
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety precau-
tions when using this product to reduce the risk of injury, fire, or electric shock.
Sa�e�y in�o�ma�ion
• Rea� an� un�e�s�an� all ins��uc�ions in ��e use�’s manual.
Obse�ve all ma�kings on ��e p�o�uc�.
• Avoi� using a �elep�one �u�ing a ��un�e�s�o�m. There may
be a slight chance of electric shock from lightning.
• Do no� use a �elep�one in ��e vicini�y o� a gas leak.
If you suspect a gas leak, report it immediately, but use a tele-
phone away from the area where gas is leaking. If this product
is a cordless model, make sure the base is also away from the
area.
• Do no� use ��is p�o�uc� nea� wa�e�, o� w�en you a�e we�.
For example, do not use it in a wet basement or shower, or
next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product
comes in contact with any liquids, unplug any line or power
cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Ins�all ��is p�o�uc� in a p�o�ec�e� loca�ion where no one can
trip over any line or power cords. Protect cords from damage
or abrasion.
• I� ��is p�o�uc� �oes no� ope�a�e no�mally, �ea� ��e
T�oubles�oo�ing sec�ion in ��e use�’s manual. If you cannot
solve the problem, or if the product is damaged, refer to the
Limi�e� wa��an�y. Do not open this product except as may be
directed in your user’s manual. Opening the product or reas-
sembling it incorrectly may expose you to hazardous voltages
or other risks.
50
Appendix
Important safety instructions
• I� ��is p�o�uc� �as use�-�eplaceable ba��e�ies, �eplace ba�-
�e�ies only as �esc�ibe� in you� use�’s manual. Do not burn
or puncture batteries — they contain caustic chemicals.
• I� ��is p�o�uc� �as a ���ee-p�ong (g�oun�ing) plug o� a
pola�ize� plug wi�� one wi�e p�ong, it may not fit in non-
polarized outlets. Do not defeat the purpose of these plugs. If
they do not fit in your outlet, the outlet should be replaced by
an electrician.
• T�e powe� uni� is in�en�e� �o be co��ec�ly o�ien�e� in a ve�-
�ical o� �loo� moun� posi�ion. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-
table or cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To
1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Especially abou� co��less �elep�ones
• P�ivacy: The same features that make a cordless phone con-
venient create some limitations. Telephone calls are transmit-
ted between the base and the handset by radio waves, so
there is a possibility that your cordless phone conversations
could be intercepted by radio receiving equipment within range
of the cordless handset. Fo� ��is �eason, you s�oul� no� ��ink
o� co��less p�one conve�sa�ions as being as p�iva�e as
��ose on co��e� p�ones.
• Elec��ical powe�: The telephone base of this cordless tel-
ephone must be connected to a working electrical outlet. The
electrical outlet should not be controlled by a wall switch.
Calls canno� be ma�e ��om ��e �an�se� i� ��e �elep�one
base is unplugge� o� swi�c�e� o��, o� i� ��e elec��ical powe�
is in�e��up�e�.
• Po�en�ial TV in�e��e�ence: Some cordless telephones operate
at frequencies that may cause interference to TVs and VCRs.
To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a
TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
51
Appendix
Important safety instructions
• Rec�a�geable ba��e�ies: This product contains either nickel-
cadmium or nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to short the
battery with conducting material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery
charger.
• Nickel-ca�mium �ec�a�geable ba��e�ies: Must be recycled or
disposed of properly. Do not dispose of in household garbage.
Do not burn or puncture. Like other batteries of this type, if
burned or punctured, they could release caustic material which
could cause injury.
• Nickel-me�al �y��i�e �ec�a�geable ba��e�ies: Dispose of
these batteries in a safe manner. Do not burn or puncture. Like
other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily partici-
pating in an industry program to collect and recycle Nickel-cadmi-
um rechargeable batteries when taken out of service within the
United States. These batteries may be taken to a participating local
retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8 BATTERY for locations accepting spent nickel-
cadmium Batteries.
The RBRC™ Seal means that the manufacturer is voluntarily par-
ticipating in an industry program to collect and recycle Nickel-metal
rechargeable batteries when taken out of service within the United
States. These batteries may be taken to a participating local retailer
of replacement batteries or recycling center. Or you may call 1 (800)
8 BATTERY for locations accepting spent nickel-metal Batteries.
52
Appendix
Important safety instructions
P�ecau�ions �o� use�s o� implan�e� ca��iac pacemake�s
Cardiac pacemakers (applies only to 900 MHz digital cordless
telephones): Wireless Technology Research, LLC (WTR), an inde-
pendent research entity, led a multidisciplinary evaluation of the
interference between portable wireless telephones and implant-
ed cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR had recommended to physicians that:
Pacemake� pa�ien�s
• Should keep wireless phones at least six inches from the pace-
maker.
• Should NOT place wireless phones directly over the pacemaker,
such as in a breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pace-
maker.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless phones.
Especially abou� �elep�ones answe�ing sys�ems
Two-way recording: This unit does not sound warning beeps to
let the other party know that the call is being recorded. To ensure
that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the record-
ing process and then inform the other party that you are record-
ing the call.
SAVE THESE INSTRUCTIONS
53
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with
technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier
in the format US: AAAEQ##TXXXX. This identifier must be provid-
ed to your local telephone company upon request.
The plug and jack used to connect this equipment to premises
wiring and the telephone network must comply with applicable
Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See
Ins�alla�ion ins��uc�ions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how
many devices you may connect to your telephone line and still
have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the
product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with party lines. If you have spe-
cially wired alarm dialing equipment connected to your telephone
line, ensure the connection of this equipment does not disable
your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a
qualified installer.
If this equipment is malfunctioning, it must be unplugged from
the modular jack until the problem has been corrected. Repairs to
this telephone equipment can only be made by the manufacturer
or its authorized agents. For repair procedures, follow the instruc-
tions outlined under the limited warranty.
54
Appendix
FCC Part 68 and ACTA
If this equipment is causing harm to the telephone network, the
telephone company may temporarily discontinue your telephone
service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to
correct the problem and the telephone company is required to
inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning
of this product. The telephone company is required to notify you
if such changes are planned.
If this product is equipped with a corded or cordless handset, it is
hearing aid compatible.
If this product has memory dialing locations, you may choose to
store emergency telephone numbers (e.g., police, fire, medical)
in these locations. If you do store or test emergency numbers,
please:
• Remain on the line and briefly explain the reason for the call
before hanging up.
• Perform such activities in off-peak hours, such as early morn-
ing or late evening.
55
Appendix
FCC Part 15
This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules. These require-
ments are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particu-
lar installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turn-
ing the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the
amount of radio frequency energy that can be safely absorbed
by a user or bystander according to the intended usage of the
product. This product has been tested and found to comply with
the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained
at a distance of approximately 20 cm (8 inches) or more. If you
choose to use a clipping device, please make sure to only use the
supplied AT&T belt clip.
56
Appendix
Limited warranty
Limited warranty
The AT&T brand is used under license - any repair, replace-
ment or warranty service, and all questions about this prod-
uct should be directed to: In the United States of America visit
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the
holder of a valid proof of purchase (“CONSUMER” or “you”) that
the product and all accessories provided in the sales package
(“PRODUCT”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed
and used normally and in accordance with the PRODUCT oper-
ating instructions. This limited warranty extends only to the
CONSUMER for products purchased and used in the United States
of America and Canada.
2. What will be done if the PRODUCT is not free from defects in
materials and workmanship during the limited warranty period
(“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized
service representative will repair or replace at the manufactur-
er’s option, without charge, a materially defective PRODUCT. If
the manufacturer repairs the PRODUCT, they may use new or
refurbished replacement parts. If the manufacturer chooses to
replace the PRODUCT, they may replace it with a new or refur-
bished PRODUCT of the same or similar design. The manufac-
turer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is
your exclusive remedy. The manufacturer will return repaired or
replacement products to you in working condition. You should
expect the repair or replacement to take approximately 30 days.
57
Appendix
Limited warranty
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1)
YEAR from the date of purchase. If the manufacturer repairs or
replaces a materially defective PRODUCT under the terms of this
limited warranty, this limited warranty also applies to repaired or
replacement PRODUCT for a period of either (a) 90 days from the
date the repaired or replacement PRODUCT is shipped to you or (b)
the time remaining on the original one-year limited warranty; which-
ever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
· PRODUCT that has been subjected to misuse, accident, shipping or
other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, fire, water, or other liquid intrusion; or
· PRODUCT that has been damaged due to repair, alteration, or modi
fication by anyone other than an authorized service representative
of the manufacturer; or
· PRODUCT to the extent that the problem experienced is caused by
signal conditions, network reliability or cable or antenna systems; or
· PRODUCT to the extent that the problem is caused by use with
non-AT&T accessories; or
· PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
· PRODUCT purchased, used, serviced, or shipped for repair from out
side the United States of America or Canada, or used for commer
cial or institutional purposes (including but not limited to products
used for rental purposes); or
· PRODUCT returned without valid proof of purchase (see item
below); or
58
Appendix
Limited warranty
· Charges for installation or setup, adjustment of customer controls,
and installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1
(800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE:
Before calling for service, please review the user’s manual - a check
of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. The manufacturer will return
repaired or replaced PRODUCT under this limited warranty to you,
transportation, delivery or handling charges prepaid. The manufac-
turer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or
proof of purchase does not meet the terms of this limited warranty,
the manufacturer will notify you and will request that you authorize
the cost of repair prior to any further repair activity. You must pay for
the cost of repair and return shipping costs for the repair of products
that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of the
malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the
PRODUCT purchased (PRODUCT model) and the date of pur-
chase or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
59
Appendix
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement between
you and the manufacturer of this AT&T branded PRODUCT. It
supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties
for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modi-
fications to this limited warranty and you should not rely on any
such modification.
State/Provincial Law Rights: This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty
that the PRODUCT is fit for ordinary use) are limited to one year
from date of purchase. Some states/provinces do not allow limi-
tations on how long an implied warranty lasts, so the above limi-
tation may not apply to you. In no event shall the manufacturer
be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or reve-
nue, inability to use the PRODUCT or other associated equipment,
the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces
do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not
apply to you.
Please �e�ain you� o�iginal sales �eceip� as
p�oo� o� pu�c�ase.
60
Appendix
Technical specifications
RF ��equency ban�
(�an�se� �o base)
2400 MHz — 2483.5 MHz
RF ��equency ban�
(base �o �an�se�)
5725 MHz — 5850 MHz
95
C�annels
Ope�a�ing �em-
pe�a�u�e
32°F — 122°F
0°C — 50°C
Telep�one base vol�age
(AC vol�age, 6�Hz)
96 — 130
Vrms
3.2 — 4.7 VDC 600mAh
Han�se� vol�age
C�a�ge� vol�age
(AC a�ap�e� ou�pu�)
9VDC
@200mA
Replacemen� ba��e�y
3.6V 600mAh
5.8 GHz �igi�al sp�ea� spec��um ��equency �opping �ec�nology
This technology digitally transmits your voice across multiple channels in both the
5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity
and advanced privacy against eavesdropping on your calls, while not interfering
with wireless routers.
Telep�one ope�a�ing �ange
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and base can
communicate over only a certain distance — which can vary with the locations of
the base and handset, the weather, and the construction of your home or office.
61
Appendix
Index
A
E
AC adapter, 4
Adding new handsets, 6-7
Alert tones, 39
Answering calls, 9
Auto off, 9
Elapsed time, 9
Ending calls, 9
F
Flash (switchhook flash), 11
H
B
Hands-free use, 9
Handset locator, 10
Headset, 5
Battery charging, 4
Battery installation, 4
Belt clip, 5
I
C
Intercom, 14
Call waiting, 11
Call transfer, 16
Caller ID, 33
add entries to phone
directory, 38
delete entries, 38
dial entries, 38
D
Incoming call log, 37
Incoming calls, answering, 9
Indicator lights, 39
L
Last number redial, 13
Low battery, 4
M
Delete call log entries, 38
Delete redial entries, 10
Dialing,
Making calls, 9
Memory match, 35
Mute, 12
from a caller ID record, 37
directory dialing, 29
Directory, 26
N
Names,
enter into directory, 28
search for, 29
dial number, 31
edit entries, 32
name search, 29
new entries, 27
O
On-hook dialing, 9
62
Appendix
Index
Q
Quick reference guide, 1-2
R
Receiving calls, 9
Recharging, 4
Redial, 10
Replacing a handset, 8
Ring silencing, 12
Ring tone options, 21
Ringer volume, 11, 25
S
Search for names, 29
Speakerphone, 9
Switchhook flash, 11
T
Technical specifications, 61
Telephone operating range, 61
Troubleshooting, 42-49
V
Volume controls, 11
63
Copyright © 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 03/07.
91-001110-010-100
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