AT T ATT E2812B User Manual

User’s manual  
E2812B  
2.4 GHz cordless telephone/  
answering system with caller  
ID/call waiting  
FLASH  
CLEAR  
TONE  
REDIAL  
PAUSE  
MUTE  
INT  
DELETE  
You must install and charge  
the battery before using the  
telephone.  
See page 7  
for easy instructions.  
STOP!  
For customer service or product information, visit our website at  
1 (866) 288-4268.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read  
and follow these instructions carefully:  
Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-00-  
00) or equivalent. To order a replacement battery, visit our web-  
Canada dial 1 (866) 288-4268.  
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check  
with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the  
eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materi-  
als such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and  
cause harm.  
Charge the battery provided with or identified for use with this product only in accordance with the  
instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and battery charger.  
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-  
fied service personnel for servicing.  
User's manual  
E2812B  
2.4 GHz cordless telephone/  
answering system with caller  
ID/call waiting  
FLASH  
CLEAR  
TONE  
MUTE  
REDIAL  
PAUSE  
INT  
DELETE  
Table of contents  
Getting started  
Answering system operation  
Answering system operation......33  
Day & time announcements.......34  
Outgoing announcements...........35  
Changing feature options............36  
Message playback............................37  
Recording & playing memos............38  
Message counter displays...........39  
Answering system mode..............40  
Remote access..................................41  
Quick reference guide......................2  
Parts checklist......................................4  
Telephone base installation...........5  
Battery installation & charging............7  
Installation options............................8  
Belt clip & optional headset............10  
Telephone operation  
Basic operation.................................11  
Options while on calls...................13  
Intercom...............................................15  
Intercom call transfer....................16  
Handset settings..............................17  
Appendix  
Screen icons, indicator lights  
& tones................................................42  
Handset display screen  
messages..........................................43  
Troubleshooting................................45  
Important safety instructions.....53  
FCC Part 68 & ACTA.......................56  
FCC Part 15.........................................58  
Limited warranty..............................59  
Technical specifications................62  
Index.......................................................63  
Directory  
Directory...............................................22  
New directory entries....................23  
Directory search...............................25  
To dial, delete or change entries.......27  
Caller ID operation  
Caller ID operation..........................28  
To review the call log....................31  
1
Getting started  
Quick reference guide  
Cordless handset  
MENU/SELECT  
CID/-VOLUME  
Press to display the menu. Once in  
the menu, press to select an item  
or save an entry or setting.  
Press to scroll down while in  
menus. Press to display caller  
ID information (page 31). While  
entering names or numbers,  
press to move the cursor to the  
left (page 24). Press to decrease  
the listening volume while on a  
call (page 13).  
DIR /VOLUME+  
Press to scroll up while in menus.  
Press to display directory entries  
(page 25). While entering names or  
numbers, press to move the cursor  
to the right (page 24). Press to  
increase the listening volume while  
on a call (page 13).  
PHONE/FLASH  
Press to make or answer a call  
(page 11). During a call, press  
to receive an incoming call if  
call waiting is activated (page 13).  
OFF/CLEAR  
During a call, press to hang up.  
While using menus, press to cancel  
an operation, back up to the previous  
menu, or exit the menu display.  
While predialing, press to delete  
digits (page 11).  
MUTE/DELETE  
While on a call, press to mute  
microphone (page 13). While  
reviewing the call log, press  
to delete an individual entry,  
or press and hold to clear the  
caller ID log (page 32). While  
entering or editing a name or  
number, press to delete a char-  
acter (page 24).  
REDIAL/PAUSE  
Press to view redial memory (page  
12). While entering numbers,  
press and hold to insert a dialing  
pause (page 23).  
INT  
SPEAKER  
INT  
Press to activate handset speaker-  
phone. Press again to resume  
normal handset use (page 11).  
Press to initiate an intercom con-  
versation between handsets. Press  
to transfer a call (pages 15-16).  
Feature menu  
>DIRECTORY  
Feature menu  
Using menus  
Press CID/-VOLUME orDIR VOLUME+  
DIRECTORY..............Page 22  
CALL LOG.................Page 28  
RINGER VOLUME.....Page 17  
RINGER TONE.........Page 18  
KEY TONE.................Page 18  
LANGUAGE..............Page 19  
CLR VOICE MAIL....Page 20  
DIAL TYPE.................Page 21  
to scroll through menu items.  
Press MENU/SELECT to select or  
modify a displayed item.  
Press  
OFF/CLEAR to cancel an  
operation, back up to the previous  
menu, or exit the menu display.  
Menu  
2
Getting started  
Quick reference guide  
Telephone base  
CHARGE/IN USE  
Flashes when another telephone  
is on the same line or one of the  
handsets is in use.  
Flashes when the answering sys-  
tem is answering an incoming call.  
HANDSET LOCATOR  
Flashes quickly when there is an  
incoming call.  
Press to make handsets  
beep (page 12).  
On steady when the handset  
is properly positioned to charge in  
the telephone base.  
SETUP  
ANNC  
Press to review or change  
answering system options  
(page 36).  
Press to review or record  
announcement; press  
again to quit (page 35).  
MESSAGE COUNTER  
Number of messages (or  
during playback, message  
number currently playing).  
RECORD  
Press to record a memo  
(page 38) or after press-  
ing ANNC to record an  
outgoing announcement  
(page 35).  
CLOCK  
Press to review or set  
clock (page 34).  
X/DELETE  
ANSWER ON  
Press to delete message  
currently playing; press  
and hold to delete all  
old messages (page 37).  
Press to turn answering  
system on or off (page  
40).  
/REPEAT  
VOLUME  
Press to adjust playback  
volume (page 37).  
Press to repeat mes-  
sage; press twice to  
play previous message  
(page 37).  
/SKIP  
PLAY/STOP  
Press to skip message  
(page 37).  
Press to start or stop  
message playback (page  
37).  
3
Getting started  
Parts checklist  
Save your sales receipt and original packaging in case it is necessary to ship  
your telephone for warranty service.  
Check to make sure the telephone package includes the following:  
Quick start guide  
User’s manual  
E2812B  
E2812B  
2.4 GHz cordless telephone/  
answering system with caller  
ID/call waiting  
2.4 GHz cordless telephone/  
answering system with caller  
ID/call waiting  
TONE  
TONE  
MUTE  
REDIAL  
PAUSE  
INT  
MUTE  
REDIAL  
PAUSE  
INT  
DELETE  
DELETE  
INT  
INT  
User's manual  
Quick start guide  
Cordless handsets  
Telephone base  
with mounting  
bracket installed  
Charger for cordless handset  
Batteries for cordless handsets  
Battery compartment covers  
Belt clips for cordless  
Power adapter for  
telephone base  
Power adapter for  
handset charger  
Telephone line cord  
handsets  
4
Getting started  
Telephone base installation  
Choose a central location close to a telephone jack and an electrical outlet  
not controlled by a wall switch. The telephone base can be placed on a flat  
surface or mounted on a standard wall plate. For optimum range and better  
reception, place the telephone base in a high and open location.  
Avoid placing the telephone base too close to:  
• Communication devices such as: personal computers, computer routers, tel-  
evision sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or  
other cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperatures.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
5
Getting started  
Telephone base installation  
1. Plug one end of the telephone  
line cord into the telephone jack at  
the bottom of the telephone base.  
2. Plug the small end of the  
power adapter for telephone base  
into the power jack at the bottom  
of the telephone base.  
5
4
Telephone line cord  
3. Route cords through slots.  
DSL filter  
4. Plug the large end of the power  
adapter for telephone base into an  
electrical outlet not controlled by  
a wall switch.  
(Optional for DSL users,  
see number four in the  
note section below.)  
5. Plug the other end of the telephone  
line cord into a telephone wall jack.  
3
2
1
NOTES:  
1. Use only the power adapter supplied with this product. To order a replacement  
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
3. This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs  
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet  
outlet.  
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and  
you are experiencing interference during telephone conversations and/or your caller ID features  
are not functioning properly, install a DSL filter to the telephone line between the telephone base  
and the telephone wall jack. Contact your DSL service provider for a DSL filter.  
6
Getting started  
Battery installation & charging  
After installing the battery, you may be able to make and receive short calls.  
For best performance, place the handsets in the telephone base or the charg-  
er and charge for 16 hours before use.  
You can keep the battery charged by returning the handsets to the telephone  
base or the charger after use. When the battery is fully depleted, a recharge  
takes about 12 hours. The average talk time on a fully charged battery is  
about eight hours, and the standby time is approximately five days. Actual  
battery life depends on usage conditions and age of battery.  
1. Plug the small end of  
the power adapter for  
handset charger into the  
jack on the underside of  
the charger, then route  
the cord through the slot  
as shown.  
2. Plug the large end  
of the power adapter  
for handset charger  
into an electrical out-  
let not controlled by a  
wall switch.  
3. Insert the plug as indi- 4. Place the bat- 5. Slide the battery  
tery and wires  
inside the com-  
partment.  
cated. Be sure to securely  
insert the plug, making sure  
it matches the color-coded  
labelinsidethebatterycom-  
partment.  
compartment cover  
upuntilitclicks.  
To replace the battery, press in  
and downward on the tab of the  
battery compartment cover to  
open the battery compartment  
cover. Lift out the old battery and  
disconnect it from the handset.  
Follow the instructions on this  
page to install and charge the  
new battery.  
6. You may be able to make and receive  
short calls. For best performance, place  
the handset in the telephone base or  
charger to charge for at least 16 hours  
before first use.  
LOW BATTERY  
NOTE: Under normal  
conditions, the battery  
should last around one  
year. This may vary  
Low battery indicator  
Return the handset to the telephone  
base or charger to recharge when  
this symbol flashes. (Handset will  
beep when battery is low.)  
INT  
depending on usage.  
Caution: Use only the supplied rechargeable battery or replacement battery (model 27910, part number  
89-0099-00-00) or equivalent. To order a replacement battery, visit our website  
1 (866) 288-4268.  
7
Getting started  
Installation options  
NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions.  
Tabletop mount  
Wall mount  
Telephone outlet  
mounting plate  
with mounting  
studs  
Wall mounting  
The telephone base comes with the bracket mounted for tabletop use. If wall  
mounting is desired, a telephone outlet wall mounting plate with mounting studs is  
required. This mounting plate with studs may be available for purchase from many  
hardware or consumer electronics retailers and may require professional installation.  
1.To remove the bracket, hold the  
telephone base in both hands, press  
the two bracket tabs and lift the  
2. Connect the telephone line cord and  
power adapter to the jacks on the bot-  
tom of the telephone base. Bundle the  
telephone cord, and secure it with a  
twist tie before placing it inside the  
bracket.  
bracket away from slots  
and  
.
8
Getting started  
Installation options  
3. To attach the bracket for wall mounting,  
insert the tabs of the bracket into slots  
and  
on the telephone base, then press  
the other bracket tabs into slots  
shown on the right.  
and  
as  
4. Plug the power adapter into an electrical  
outlet not controlled by a wall switch. Plug  
the telephone line cord into a telephone wall  
jack. To mount the telephone on the wall,  
position the mounting holes  
and  
over  
the telephone outlet mounting studs. Press  
and slide the bracket down firmly so the  
telephone is held securely on the telephone  
outlet mounting studs.  
Telephone outlet mounting studs  
Tabletop mounting  
To return the bracket from the wall mount to tabletop position, follow the  
directions below.  
1. Remove the telephone base from the wall.  
Unplug the cords from the wall jacks.  
Remove the bracket from the telephone  
base.  
2. Insert the bracket tabs into slots  
and on the telephone base,  
then press the other bracket  
tabs into slots  
and  
.
3. Route cords through slots. Plug the  
other end of the telephone line cord  
into a telephone wall jack. Plug the  
large end of the larger power adapter  
into an electrical outlet not controlled  
by a wall switch.  
9
Getting started  
Belt clip & optional headset  
Install belt clip as shown (optional).  
Snap belt clip  
into the notches  
on both sides of  
handset.  
To release belt clip  
from handset, lift one  
side of the belt clip  
out of the notch first  
before detaching the  
whole belt clip from  
handset.  
For hands-free telephone conversations, use any industry standard 2.5 mm head-  
set (purchased separately). For best results, use an AT&T 2.5 mm head-  
set. To order an AT&T 2.5 mm headset, visit our website at  
dial 1 (866) 288-4268.  
Plug 2.5 mm headset  
into the jack on the side  
of handset (beneath  
small rubber flap).  
NOTE: If the sound  
quality of the headset  
is poor, try unplug-  
ging it, and firmly  
plugging it in again.  
INT  
10  
Telephone operation  
Elapsed  
time  
Basic operation  
PHONE  
00:00:12  
Making and answering calls  
To answer an incoming call, press PHONE/FLASH or  
SPEAKER, or any dial pad key (0-9, * or #) on the  
handset. To make a call, press PHONE/FLASH or  
SPEAKER, then dial a number. Press OFF/CLEAR  
or place the handset in the telephone base or charger  
to hang up.  
To predial (preview numbers before dial-  
ing), enter numbers first, press MUTE/DELETE or  
OFF/CLEAR anytime to make corrections, then press  
PHONE/FLASH or SPEAKER to dial.  
INT  
The screen displays the elapsed time as you talk  
(in hours, minutes and seconds).  
NOTE: During a call, pressing PHONE/FLASH to access  
services from your local telephone company will not  
affect the elapsed time.  
Hands-free speakerphone calls  
To answer a call, press SPEAKER. To make a call,  
SPEAKER 00:00:12  
press SPEAKER, then dial a number. During a call,  
press  
SPEAKER to alternate between hands-  
free speakerphone and normal handset use. Press  
OFF/CLEAR to hang up.  
NOTE: If a headset is plugged into the handset, you will  
not be able to use the handset speakerphone. To use  
hands-free speakerphone, make sure the headset is  
unplugged, then press SPEAKER to activate the  
hands-free speakerphone.  
11  
Telephone operation  
Basic operation  
Last number redial  
Press REDIAL/PAUSE to display the most recently  
dialed numbers (up to 32 digits). Press CID/-VOLUME  
, DIR /VOLUME+ or REDIAL/PAUSE repeatedly to view  
up to five recently called numbers. The handset  
beeps twice at the beginning or end of the list. Press  
OFF/CLEAR to exit. Press PHONE/FLASH or  
SPEAKER to redial any displayed number. Or press  
PHONE/FLASH or SPEAKER then REDIAL/PAUSE  
to dial the most recently dialed number (up to 32  
digits).  
REDIAL  
555-1234  
Press MUTE/DELETE to delete the displayed number  
from the redial memory.  
Temporary ring silencing  
RINGER MUTE  
Press OFF/CLEAR or MUTE/DELETE while the telephone  
is ringing to silence the ringer temporarily. This  
will silence the ringer without disconnecting the  
call. The next incoming call will ring normally.  
NOTE: If there is more than one handset in use, all hand-  
sets ring with an incoming call except those with the vol-  
ume turned off. Press  
OFF/CLEAR or MUTE/DELETE on  
one handset will only silence the ringer of that particular  
handset but the other handset(s) will continue to ring.  
Handset locator  
If the handsets are misplaced, press HANDSET  
LOCATOR on the telephone base. The handsets  
will play a paging tone for 60 seconds to help you  
locatethem. Tostopthepagingtone, press PHONE/FLASH,  
SPEAKER, or any dial pad key (0-9, *, or #) on  
the handsets, or press HANDSET LOCATOR on  
the telephone base.  
NOTES:  
1. If the handset ringer is set to off (0), that handset will not generate  
paging tone.  
INT  
2. During a page, if you press OFF/CLEAR or MUTE/DELETE on the  
handset (see this page above), the ringer of that handset will be  
silenced, but it will not cancel the page.  
12  
Telephone operation  
Options while on calls  
Volume control  
Press CID/-VOLUME or DIR /VOLUME+ to adjust  
listening volume. Pressing CID/-VOLUME decreases  
the volume. Pressing DIR /VOLUME+ increases the  
volume. When changing the volume level, the new  
setting is saved.  
Volume  
Flash  
Tone  
Mute  
NOTE: The earpiece, hands-free speakerphone and headset  
listening volume are adjusted separately.  
INT  
Call waiting  
If you subscribe to call waiting service with your  
local telephone company, there will be a beep if  
there is an incoming call while you are already on a  
call. Press PHONE/FLASH to put your current call  
on hold and take the new call. Press PHONE/FLASH  
anytime to switch back and forth between calls. For  
more information on caller ID, see page 28.  
Mute  
Press MUTE/DELETE to silence the microphone.  
When mute is on, MUTE will show on the handset  
screen. You will be able to hear the caller, but your  
caller will not be able to hear you until you press  
MUTE/DELETE again and resume speaking. When  
mute is turned off, MICROPHONE ON will show  
temporarily on the handset screen. Mute is auto-  
matically cancelled when you end a call.  
Temporary tone dialing  
If you have only dial pulse (rotary) service, you can  
temporarily switch to touch tone dialing during a call  
by pressing TONE/ . This can be useful when send-  
*
ing tone signals for access to answering systems or  
long distance services.  
After you hang up or press PHONE/FLASH(to receive a  
call waiting call), the telephone automatically returns to  
dial pulse (rotary) service.  
13  
Telephone operation  
Options while on calls  
Multiple handset use  
While on a call, a person on the other handset can  
press PHONE/FLASH or  
SPEAKER to join the  
same conversation.  
A person on either handset can press OFF/CLEAR,  
or place the handset in the telephone base or  
charger to drop out of the call, but the call will not  
be terminated until both handsets hang up.  
NOTE: When two handsets are used on the same outside  
call, the call transfer feature cannot be used (page 16).  
14  
Telephone operation  
Intercom  
Use the intercom feature for conversations between  
handsets.  
1. Press INT. The screen of the originating handset  
will show CALLING OTHER HS. The destina-  
tion handset will ring, and its screen will show  
INTERCOM CALL.  
INT  
INT  
HANDSET 1  
NOTES:  
Before the intercom call is answered, you can cancel the  
intercom call by pressing  
OFF/CLEAR or INT.  
If the destination handset is not answered within 100 sec-  
onds or if it is in the directory or call log mode, or out of  
range, the originating handset will show the message NOT  
AVAILABLE.  
CALLING OTHER HS  
2. On the ringing destination handset, press PHONE/FLASH,  
INT, SPEAKER,oranydialpadkey(0-9,*or#)toanswer  
theintercomcall.  
INTERCOM  
NOTE:Ontheringingdestinationhandset, pressing OFF/CLEAR  
orMUTE/DELETE willtemporarilysilencetheintercomringer.  
To end the intercom call:  
• Press OFF/CLEAR or INT on either handset.  
-OR-  
• Place either handset in the charger or telephone  
base.  
Handling incoming calls  
The telephone will beep if you receive an outside call  
during an intercom conversation. You can either:  
• Press PHONE/FLASH to end the intercom call and  
answer the incoming call.  
-OR-  
• Press INT or OFF/CLEAR to disconnect the inter-  
com connection without answering the incoming  
call. The incoming call will continue to ring.  
15  
Telephone operation  
Intercom call transfer  
Use the intercom feature to transfer an external  
call from one handset to the other.  
1. During a conversation with an external call, press  
INT. The external call is automatically placed on  
hold. The originating handset’s screen will show  
CALLING OTHER HS. The destination handset will  
ring, and its screen will show INTERCOM CALL.  
INT  
INT  
PHONE  
00:05:30  
2.. On the ringing destination handset, press PHONE/FLASH,  
INT, SPEAKER,oranydialpadkey(0-9,*or#)toanswer  
the intercom call. You can now talk without the external  
callerhearingtheconversation.  
CALLING OTHER HS  
NOTES:  
You can alternate between the intercom call and the outside call  
INTERCOM  
by pressing INT on the originating handset. The display will alter-  
nate between INTERCOM and OUTSIDE to indicate which party  
is active.  
You can end the intercom call and return to the external call by  
pressing PHONE/FLASH on the originating handset.  
CALL TRANSFERRED  
The person on the destination handset can join the external call  
by pressing PHONE/FLASH or SPEAKER, connecting both  
handsets to the outside call.  
To allow the person on the destination handset to join the external  
call, press and hold INT on the originating handset.  
NOTES:  
3. Complete the transfer by pressing  
OFF/CLEAR on  
1. Before the intercom call is  
answered, you can cancel  
the transfer and return to  
the external call by pressing  
OFF/CLEAR, PHONE/FLASH,  
or INT.  
the originating handset or placing that handset  
in the telephone base or charger. The originating  
handset’s screen will show CALL TRANSFERRED  
and the other handset will automatically be con-  
nected to the external call.  
2. If the destination handset  
does not answer the intercom  
call within 100 seconds,  
or if the other handset is  
in the directory or call log  
mode, or out of range, the  
originating handset will  
show NOT AVAILABLE on  
its screen and will automatically  
return to the external call.  
16  
Telephone operation  
Handset settings  
Using the feature menu, you can change settings  
to customize how the telephone works.  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the feature to be changed. When scrolling  
through the menu, the top menu item is always  
highlighted with a > symbol.  
3. Press MENU/SELECT to select the highlighted  
item.  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
Ringer volume  
Using this menu, you can set a ring volume level  
(1-6), or turn the ringer off (0). When the ringer  
>DIRECTORY  
>RINGER VOLUME  
RINGER:  
is turned off, the  
screen.  
will appear on the handset  
To adjust the RINGER VOLUME:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the RINGER VOLUME menu, press MENU/SELECT  
to enter the menu when it is highlighted with a  
> symbol.  
3. Press the CID/-VOLUME or DIR /VOLUME+ to sam-  
ple each volume level.  
4. Press MENU/SELECT to save your preference and  
be returned to the feature menu.  
17  
Telephone operation  
Handset settings  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
Ringer tone  
This feature allows you to choose one of 10 ringer  
tones.  
>DIRECTORY  
To choose a RINGER TONE:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
>RINGER TONE  
RINGER TONE: 1  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the RINGER TONE menu, press MENU/SELECT  
to enter the menu when it is highlighted with a  
> symbol.  
3. Use the CID/-VOLUME or DIR /VOLUME+ to sample  
each ringer tone.  
4. Press MENU/SELECT to save your preference and  
be returned to the feature menu.  
Key tone  
The handset is preset to beep with each key  
press. If you turn off the KEY TONE, there will be  
no beeps when keys are pressed.  
>DIRECTORY  
To turn the KEY TONE on or off:  
1. Press MENU/SELECT in idle mode to enter the  
>KEY TONE  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the KEY TONE menu, press MENU/SELECT to  
enter the menu when it is highlighted with a >  
symbol.  
KEY TONE: ON  
3. Use the CID/-VOLUME or DIR /VOLUME+ to select  
ON or OFF.  
4. Press MENU/SELECT to save the preference and  
be returned to the feature menu.  
18  
Telephone operation  
Handset settings  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
Language  
>DIRECTORY  
>LANGUAGE  
>ENGLISH  
In this menu, you can select the language used in all  
screen displays.  
To select a LANGUAGE:  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the LANGUAGE menu, press MENU/SELECT  
to enter the menu when it is highlighted with a  
> symbol.  
3. Press the CID/-VOLUME or DIR /VOLUME+ to select  
ENGLISH, FRANCAIS or ESPANOL.  
4. Press MENU/SELECT to save your preference and  
be returned to the feature menu.  
19  
Telephone operation  
Handset settings  
Clear voice mail indication  
If you subscribe to voice mail services provided by  
your local telephone company, NEW VOICE MAIL  
>DIRECTORY  
and the  
icon will appear on all handset screens  
when you have new voice mail.  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
>CLR VOICE MAIL  
To manually turn off the NEW VOICE MAIL mes-  
sage and the  
icon:  
CLEAR: YES  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the CLR VOICE MAIL menu, press MENU/  
SELECT to enter the menu when it is highlight-  
ed with a > symbol.  
3. Press MENU/SELECT.  
4. Press MENU/SELECT again to remove the dis-  
played message, or press OFF/CLEAR to exit.  
This only turns off the displayed NEW VOICE MAIL  
message and  
icon; it does not delete your voice  
mail message(s). Use this feature when the tele-  
phone indicates there is voice mail when there is  
none, or when you have accessed your voice mail  
from a different telephone line (while away from  
home). If there actually is a new voice mail message,  
your local telephone company will continue to send  
the message which turns the displayed NEW VOICE  
MAIL message and  
icon back on.  
NOTE: Your telephone company may alert you with a  
pulsing (stutter) dial tone to indicate there is a voice mail  
message.  
20  
Telephone operation  
Handset settings  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
Dial type  
In this menu, you can choose TONE or PULSE  
(rotary) dialing. The factory default setting is TONE.  
Change this to PULSE only if you do not have  
touch-tone dialing service.  
>DIRECTORY  
>DIAL TYPE  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Use the CID/-VOLUME or DIR /VOLUME+ to scroll  
to the DIAL TYPE menu, press MENU/SELECT to  
enter the menu when it is highlighted with a >  
symbol.  
DIAL TYPE: TONE  
3. Press the CID/-VOLUME or DIR /VOLUME+ to  
select TONE or PULSE.  
4. Press MENU/SELECT to save your preference and  
be returned to the feature menu.  
NOTE: If you have more than one handset registered, dial  
type change made on any one handset will apply to all.  
21  
Directory  
Directory  
Shared directory  
The directory is stored in the telephone base, and  
is shared by all handsets. Changes made to the  
directory on any one handset will apply to all.  
DIRECTORY  
Pat Williams  
555-1234  
NOTE: Only one handset can review the directory or call-  
er ID log at a time. If another handset attempts to enter  
the directory, the screen will display NOT AVAILABLE  
and then TRY AGAIN LATER.  
Memory capacity  
The directory can store up to 50 entries. Each entry  
can contain a number up to 32 digits, and a name  
up to 16 letters long. A convenient search feature  
can help you find and dial numbers quickly (page  
26).  
INT  
If all memory locations are in use, the screen will  
display DIRECTORY FULL. You will not be able  
to store a new number until an existing one is  
deleted.  
Exiting the directory  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu display.  
Press and hold OFF/CLEAR to return to the idle  
mode.  
If you pause for too long while creating an entry,  
the procedure will time out and you will have to  
begin again.  
22  
Directory  
New directory entries  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
To create and store a new directory entry  
>DIRECTORY  
>REVIEW  
1. Press MENU/SELECT in idle mode to enter the  
feature menu.  
2. Press MENU/SELECT again to enter the  
DIRECTORY when it is highlighted with a >  
symbol.  
3. Press the CID/-VOLUME to highlight STORE.  
4. Press MENU/SELECT  
5. Enter the telephone number when prompted.  
• Use the dial pad to enter up to 32 digits.  
>STORE  
– Press CID/-VOLUME or DIR /VOLUME+ to  
move the cursor to the left or right.  
ENTER NUMBER  
– Press MUTE/DELETE to erase numbers.  
555-1234_  
– Press and hold REDIAL/PAUSE to enter a  
three-second dialing pause, (a p appears  
on the screen), if you need to pause for  
accessing banking or long distance  
services.  
-OR-  
Copy a number from redial by pressing  
REDIAL/PAUSE then press CID/-VOLUME or  
DIR /VOLUME+ to locate the number  
to copy. Press MENU/SELECT to copy  
the number.  
6. Press MENU/SELECT to save the number in the  
display. The display will show ALREADY SAVED  
if the number is already in the directory.  
NOTE: Each line can hold 16 digits, so if you enter a  
number longer than 16 digits, the numbers will be dis-  
played in the following line.  
23  
Directory  
New directory entries  
7. Enter the name when prompted.  
Pat Williams_  
555-1234  
• Use the dial pad to enter a name (up to  
16 characters). Each time a key is pressed,  
the character on that key will be displayed.  
Additional key presses will produce other  
characters on that key. See the chart below.  
– Press CID/-VOLUME or DIR /VOLUME+ to  
move the cursor to the left or right.  
– Press MUTE/DELETE to erase letters.  
Dial  
Key  
1
2
3
4
5
6
7
Characters by number of key presses  
1
1
A
D
G
J
M
P
T
W
0
3
C
F
I
4
,
5
-
a
d
g
j
6
.
7
&
c
f
8
9
2
#
B
E
H
K
N
Q
U
X
2
3
4
5
6
S
8
Z
b
e
h
k
n
p
u
w
i
L
O
R
V
Y
l
m
7
t
o
q
v
x
r
s
z
8
9
0
9
y
TONE  
?
!
/
(
)
@
space  
#
8. Press MENU/SELECT to store your new directory  
entry. The name and the telephone number  
will then be shown on the screen. To change it  
later, see page 27.  
Pat Williams  
555-1234  
9. Press OFF/CLEAR to return to the DIRECTORY  
menu. Press and hold OFF/CLEAR to return to  
the idle mode.  
24  
Directory  
Directory search  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
To browse through the directory  
1. Press DIR in idle mode to display the first list-  
ing in the directory. DIRECTORY EMPTY will be  
displayed if there are no directory entries.  
Andrew  
5556789  
-OR-  
You can also display the first listing in the  
directory by first pressing MENU/SELECT, press  
MENU/SELECT to choose DIRECTORY, then  
press MENU/SELECT again to choose REVIEW.  
Barbara  
5559876  
2. Press CID/-VOLUME or DIR /VOLUME+ to browse  
through the directory. Entries will be displayed  
alphabetically by the first letter in the name.  
25  
Directory  
Directory search  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu dis-  
play. To return to the idle mode press and hold  
OFF/CLEAR.  
To search by name  
1. Press DIR in idle mode to display the first list-  
ing in the directory. DIRECTORY EMPTY will be  
displayed if there are no directory entries.  
2. When a name entry is displayed, press a dial  
pad keys (2-9) to start a quick name search.  
The directory will display the first name begin-  
ning with the first letter associated with the  
dial pad key, if there is an entry in the directory  
that begins with that letter.  
3. To see other names that start with the letters  
on the dial pad key, keep pressing the key. The  
names will be shown in alphabetical order.  
For example, if you have name entries Jennifer,  
Jessie, Kevin and Linda in your directory:  
• If you press 5 (JKL) once, you will see Jennifer.  
• If you press 5 (JKL) twice, you will see Jessie.  
• If you press 5 (JKL) three times, you will see  
Kevin.  
• If you press 5 (JKL) four times, you will see  
Linda.  
• If you press 5 (JKL) five times, you will see  
Jennifer again.  
NOTES:  
1. If there is no name entry matching the first letter of the  
key you press, you will see a name entry that matches the  
second letter of the key.  
2. If you press a key (2-9) and there is no name entry to  
match those letters, the directory will show the entry that  
matches the next available letter in the directory.  
26  
Directory  
To dial, delete or change entries  
To dial, delete or change a directory entry (name  
and number), the entry must be displayed on  
the handset. Use directory search (pages 25-26)  
to display an entry. To exit the directory press  
OFF/CLEAR.  
To dial a displayed number  
When a directory entry is displayed, press  
PHONE/FLASH or SPEAKER to dial the displayed  
number.  
To delete an entry  
When a directory entry is displayed, press  
MUTE/DELETE to delete the displayed entry from the  
directory. Once deleted, an entry cannot be retrieved.  
Andrew  
To change an entry  
5556789  
When a directory entry is displayed:  
(Editing Name entry)  
>EDIT NAME  
1. Press MENU/SELECT. You will be prompted to  
EDIT NAME.  
• Press MENU/SELECT to enter name editing screen.  
• Press the dial pad keys to add characters (page 24).  
• Press MUTE/DELETE to erase characters.  
• Press CID/-VOLUME or DIR /VOLUME+ to move  
the cursor.  
Andy_  
555-6789  
• Press MENU/SELECT to confirm.  
(Editing Number entry)  
2. Press MENU/SELECT. Press CID/-VOLUME or DIR  
/VOLUME+ until EDIT NUMBER is prompt on the  
screen.  
Andy  
555-6789  
OR  
• Press MENU/SELECT to enter number editing  
screen.  
• Press the dial pad keys to add digits.  
>EDIT NUMBER  
• Press MUTE/DELETE to erase digits.  
• Press CID/-VOLUME or DIR /VOLUME+ to move  
the cursor.  
Andy  
555-1234_  
• Press and hold REDIAL/PAUSE to add a three-  
second pause if desired.  
• Press REDIAL/PAUSE, then CID/-VOLUME or  
DIR /VOLUME+ to scroll to a previously dialed  
number. Press MENU/SELECT to add the redial  
number to the entry.  
Andy  
555-1234  
• Press MENU/SELECT to confirm.  
27  
Caller IDoperation  
Information about caller ID with call waiting  
This product has a caller ID function with call waiting  
feature which works with service from your local  
telephone company.  
CHRISTINE SMITH  
908-555-0100  
Caller ID with call waiting lets you see the name  
and telephone number of the caller before answer-  
ing the telephone, even while on another call.  
10:01AM  
11/23  
It may be necessary to change your telephone service  
to use this feature. Contact your telephone com-  
pany if:  
• You have both caller ID and call waiting, but  
as separate services (you may need combined  
service).  
INT  
• You have only caller ID service, or only call wait-  
ing service.  
• You do not have any caller ID or call waiting  
services.  
This product can be used with regular caller ID  
service, or this product’s other features can be used  
without subscribing to either caller ID or combined  
caller ID with call waiting service.  
There are fees for caller ID services. In addition, serv-  
ices may not be available in all areas.  
Depending on your service, the caller’s number, or  
the caller’s name and number may be displayed.  
This product can provide information only if both  
you and the caller are in areas offering caller ID  
service, and if both telephone companies use com-  
patible equipment. The time and date are sent by  
your local telephone company along with the call  
information.  
28  
Caller IDoperation  
Shared caller ID log  
The caller ID log is stored in the telephone base,  
and is shared by all handsets. Changes made on  
any handset will apply to all.  
CHRISTINE SMITH  
908-555-0100  
10:01AM  
11/23  
NOTE: Only one handset can review the directory or call-  
er ID log at a time. If the other handset attempts to enter  
the call log, its screen will display NOT AVAILABLE and  
then TRY AGAIN LATER.  
How caller ID works  
INT  
If you subscribe to caller ID service provided by your  
local telephone company, information about each  
caller will be displayed between the first and second  
ring.  
Caller’s name  
Appears when  
the call is  
missed and  
un-reviewed.  
CHRISTINE SMITH  
908-555-0100  
NEW  
Caller’s number  
Time of call  
10:01AM 11/23  
Date of call  
Information about the last 50 incoming calls is stored  
in the call log. You can review the call log to find  
out who has called, return the call, or save the  
caller’s name and number into the directory.  
When the call log is full, the oldest entry is deleted  
to make room for new incoming call information.  
If a call is answered before the information appears  
on the screen, it will not be saved in the call log.  
NOTE: Caller ID features will work only if both you and the  
caller are in areas offering caller ID service, and if both tele-  
phone companies use compatible equipment.  
29  
Caller IDoperation  
Memory match  
Names of callers will be displayed only if the information  
is provided by your local telephone company.  
Chris  
If the telephone number of the caller exactly  
matches a telephone number in your directory, the  
name that appears on the screen will match the  
corresponding name already in the directory.  
908-555-0100  
10:01AM 11/23  
Example: If Christine Smith calls, her name will  
appear as Chris if this is how it was entered in the  
directory.  
NOTE: The number shown in your caller ID will be in the  
format sent by the telephone company. The telephone  
company usually delivers ten-digit telephone numbers (area  
code plus telephone number). If the telephone number of  
the person calling does not exactly match a number in your  
directory, the name will appear as delivered by the tele  
phone company. For example if the telephone company  
includes the area code and the directory number does not,  
the name will appear as delivered by the telephone  
company.  
INT  
Missed calls  
When a handset is in idle mode with calls un-reviewed,  
its screen will show XX MISSED CALLS.  
6 MISSED CALLS  
Un-reviewed entries will be counted as missed calls  
when the telephone is idle. Each time a call log entry  
marked NEW is reviewed, the number of missed calls  
decreases by one.  
If there are too many missed calls and you don’t want  
to review them one by one but still want to keep them  
in the call log, press and hold OFF/CLEAR for four  
seconds when the handset is idle. All un-reviewed  
entries in the caller ID log will be considered old, and  
the counter is reset to 0.  
NOTE: XX MISSED CALLS will replace the handset number  
HANDSET X when the telephone is idle. To see the handset  
number temporarily, press  
OFF/CLEAR.  
30  
Caller ID operation  
To review the call log  
To review the call log  
6 MISSED CALLS  
Press CID/-VOLUME to review the call log. The call log  
displays the caller ID entries in reverse chronological  
order. The most recent call is displayed first. Press  
CID/-VOLUME or DIR /VOLUME+ to scroll through the  
list. Press OFF/CLEAR to return to the idle screen.  
Pat Williams  
555-1234  
NEW  
10:31PM 11/23  
NOTE: You can also display the caller ID entries in the call  
log, when handset is idle, press MENU/SELECT, then CID/-VOLUME  
to choose CALL LOG, and then press MENU/SELECT.  
Jeffrey Adams  
555-9876  
To return a call  
NEW  
AM  
10:21  
11/23  
Press PHONE/FLASH or SPEAKER to call the dis-  
played number.  
Chris Thompson  
908-555-0100  
Caller ID numbers may appear with an area code  
that may not be required for local calls, or without a  
1 that may be needed for long distance calls. If the  
number displayed is not in the correct format, you  
can change how it is dialed.  
NEW  
AM  
10:11  
11/23  
-OR-  
To change the number before dialing, press # repeatedly  
to see different dialing options (you can choose to  
dial with or without an area code, and with or without  
the 1), then press PHONE/FLASH or SPEAKER to  
dial the number.  
Chris Thompson  
1-908-555-0100  
NEW  
AM  
10:21  
11/23  
Chris Thompson  
1-555-0100  
NEW  
AM  
10:11  
11/23  
Chris Thompson  
555-0100  
NEW  
AM  
10:11  
11/23  
31  
Caller ID operation  
To review the call log  
Other options while reviewing the call log  
• Press MUTE/DELETE to delete the current entry  
from the call log.  
• Press and hold MUTE/DELETE to delete all  
Chris Thompson  
555-0100  
entries from the call log. When asked to  
confirm, press  
then MENU/SELECT to clear the call log of all entries,  
or press CID/-VOLUME to choose NO then  
CID/-VOLUME to choose YES  
NEW  
AM  
10:11  
11/23  
MENU/SELECT to exit and leave all call log entries  
intact.  
DELETE ALL: YES  
CALL LOG EMPTY  
• Press MENU/SELECT to copy this entry into the  
directory. If the name or number is not provided,  
you will be prompted to enter them (pages 23-24).  
Press and hold OFF/CLEAR to return to the idle  
screen.  
NOTE: If neither the name nor number are not provided,  
UNABLE TO SAVE will be displayed.  
32  
Answering system operation  
Message capacity  
The answering system can record up to 99 messages  
depending on the length of each message. Individual  
messages can be up to four minutes long, and total  
maximum recording time is 15 minutes. Messages will  
remain available for replay until you delete them.  
Message counter  
Number of messages (or  
during playback, message  
number currently playing)  
Voice prompts  
Each time you press any answering system key, the  
answering system uses voice prompts to guide you.  
Press repeatedly to  
hear setup options  
(page 36).  
Press to review or record  
announcement, press  
again to quit (page 35).  
Press to review or  
set clock (page 34).  
Press to record a memo  
(page 38) or after pressing  
ANNCtorecordanoutgoing  
announcement(page35).  
Press to delete message  
currently playing, press  
andholdtodeleteallold  
messages(page37).  
Press to turn answering  
systemonoroff(page40).  
Press to repeat message;  
press twice to play  
previous message (page  
37).  
Press to adjust playback  
volume(page37).  
Press to skip message  
(page 37).  
Press to start or stop message  
playback(page37).  
33  
Answering system operation  
Day & time announcements  
To set day and time  
Before playing each message, the answering system  
announces the day and time when the message was  
received.  
Before using the answering system, follow the steps  
on the left of this page to set the day, time and year,  
so that messages are dated correctly. If the clock is not  
set, before new messages are recorded, the system will  
announce "Time and day not set" before each message  
is played back.  
CLOCK  
1.  
The system will announce  
the current clock setting,  
then announces "To set the  
clock, press CLOCK."  
The system uses voice prompts to guide you. Each time  
you press SKIPor REPEAT, the day, hour, minute or  
year increases or decreases by one. When you hear the  
correct setting, press CLOCK to move to the next set-  
ting, or press and hold CLOCK to exit the clock menu.  
CLOCK  
2.  
The system will announce  
the current year setting, then  
announces “To change the  
year, press SKIP or REPEAT,  
to change the hour, press  
CLOCK.”  
To check day and time  
You can press CLOCK at any time to hear the cur-  
rent day and time without changing it.  
SKIP or  
REPEAT  
3.  
until the system announces  
the correct year, then press  
CLOCK.  
NOTES:  
1. You can press and hold SKIPor  
REPEAT to increase or  
decrease the minutes or years by increments of ten.  
SKIP or  
4.  
REPEAT  
until the system announces  
the correct hour, then press  
CLOCK.  
2. Caller ID provides the time and date. Set the year so that  
the day of the week can be calculated from the caller ID  
information. After you set the time once, it will thereafter  
be set automatically with incoming caller ID information.  
The time will be set automatically only if you subscribe to  
caller ID service provided by your local telephone company  
(page 28).  
SKIP or  
5.  
REPEAT  
until the system announces  
the correct minutes, then  
press CLOCK.  
SKIP or  
REPEAT  
6.  
until the system announces  
the correct day, then press  
CLOCK. The system announces  
the current clock setting.  
34  
Answering system operation  
Outgoing announcements  
The outgoing announcement is the message call-  
ers hear when calls are answered by the answering  
system.  
Elapsed  
recording  
time (sec-  
onds).  
The telephone is factory set with an announcement.  
If the telephone is set up to record messages, it  
answers calls with “Hello. Please leave a message  
after the tone.” You can use this announcement, or  
replace it with a recording of your own voice.  
Press to stop recording.  
ANNC  
1.  
“Announcement.  
Press PLAY or press  
RECORD.”  
To play your outgoing announcement  
Press ANNC, then you will hear "Announcement.  
Press PLAY or press RECORD." Press  
You will hear the outgoing announcement. Press  
PLAY/STOP.  
2.  
PLAY/STOP  
ANNC to exit the announcement menu.  
(Plays announce-  
ment previously  
recorded).  
To record your outgoing announcement  
-OR-  
Press ANNC, then you will hear "Announcement.  
Press PLAY or press RECORD." Press RECORD and  
begin speaking after you hear "Record after the tone.  
Press STOP when you are done." Speak facing the  
telephone base from about nine inches away. Press  
PLAY/STOP when you are done. Your recorded  
announcement will be played back. Press ANNC to  
exit the announcement menu.  
ANNC  
1.  
“Announcement.  
Press PLAY or press  
RECORD.”  
RECORD  
2.  
3.  
“Record after the  
tone. Press STOP  
when you are  
done.”  
Elapsed time (in seconds) will be shown in the  
message window when recording. You can  
record an announcement up to 90 seconds long.  
Announcements shorter than three seconds long will  
not be recorded.  
Speak into microphone.  
To delete your outgoing announcement  
Press ANNC, then you will hear “Announcement.  
Press PLAY or press RECORD.” Press  
PLAY/STOP  
Microphone  
to begin playback. Press DELETE during playback to  
delete your announcement. Press ANNC to exit the  
announcement menu.  
4.  
5.  
PLAY/STOP  
(Announcement  
is played back).  
When your announcement is deleted, calls will  
be answered with the factory set announcement  
described above.  
ANNC  
to exit announcement record-  
ing.  
35  
Answering system operation  
Changing feature options  
You can change how the answering system oper-  
ates. Press SETUP repeatedly to hear each feature.  
When you hear the feature you want to modify  
press SKIP or REPEAT to change the setting.  
Press SETUP to set selection and move to next menu  
option, or press  
PLAY/STOP to exit.  
1.  
2.  
SETUP  
until desired feature  
is heard (see list at  
right).  
Feature options (default settings underlined).  
System announces:  
Feature description:  
"Number of rings,"  
Choose number of rings before the sys-  
tem answers a call. When toll saver is  
SKIP or  
current setting, then  
REPEAT  
"To change the setting active, the system answers after two rings  
press SKIP or REPEAT; if you have new messages, and after four  
until desired selection  
is heard.  
to continue setup,  
press SETUP."  
Options: 2/4/6/toll  
saver  
rings if you have no new messages. When  
retrieving messages from a long distance  
call, you may disconnect your call after  
three rings so that there will be no long  
distance charge incurred.  
3.  
SETUP  
to set selection and  
move to next menu  
option.  
“Base ringer,” cur-  
rent setting, then “To  
change the setting  
press SKIP or REPEAT;  
to continue setup,  
press SETUP.”  
Choose telephone base ringer vol-  
ume to high or low level, or turn the  
telephone base ringer off.  
-OR-  
PLAY/STOP  
Options: high/low/off  
to set selection and  
exit menu.  
"Remote access code," Select a two-digit number (10-99) for  
current setting, then remote access from another telephone  
"To change the setting (page 41).  
press SKIP or REPEAT;  
NOTES:  
1. The message alert tone will  
beep only if all the condi-  
tions below are met:  
to continue setup,  
NOTE: Press and hold SKIP or  
press SETUP."  
Options: (select two-  
digit code) 19  
REPEAT to increase or  
decrease the remote access code  
number by 10.  
Answering system is on  
Message alert tone set-  
ting is on  
Have new messages  
2. Press any telephone base  
"Message alert tone,"  
When on, the telephone beeps every  
10 seconds when there are new mes-  
current setting, then  
key (except  
HANDSET  
"To change the setting sages.  
press SKIP or REPEAT;  
to continue setup,  
press SETUP." Options:  
on/off  
LOCATOR) to temporarily  
silence the message alert  
tone. If you press and hold  
DELETE you will delete  
all old messages and the  
message alert tone will be  
temporarily silenced. The  
message alert tone will be  
re-activated with the next  
incoming message.  
36  
Answering system operation  
Number of messages (or  
during playback, message  
number currently playing).  
Message playback  
Press  
PLAY/STOP to hear messages. The  
system announces the number of messages, then  
begins playback.  
If you have new messages waiting, you will hear  
only the new messages (oldest first). If there are no  
new messages, the system will play back all mes-  
sages (oldest first).  
Announcements during message playback  
Press  
PLAY/STOP to  
begin or end message play-  
back.  
• When playback begins, you will hear the total  
number of messages.  
1.  
• Before each message, you will hear the day and  
time it was received.  
PLAY/STOP  
“You have [xx] new  
messages and [xx]  
old messages”  
• After the last message, you will hear “End of mes-  
sages.” If the system has less than five minutes  
of recording time left, you will hear the time  
remaining.  
Message playback begins.  
See options at right.  
2.  
PLAY/STOP  
Options during playback  
to end message playback.  
• Press VOLUME button to adjust speaker vol-  
ume.  
NOTES:  
• Press SKIP to skip to next message.  
1. If F is flashing in the  
message window, mem-  
ory is full. You will have  
to delete some mes-  
sages before new ones  
can be received.  
• Press REPEAT to repeat message currently  
playing. Press twice to hear previous message.  
• Press DELETE to delete message being played  
back.  
2. The maximum record  
time is 15 minutes.  
• Press  
PLAY/STOP to stop playback.  
3. If you receive calls when  
the memory is full, the  
telephone will ring 10  
times, then answer and  
announce “Memory is  
full, enter remote access  
code.”  
To delete all messages  
To delete all old messages, press and hold DELETE  
while the telephone is idle (not during a call or dur-  
ing message playback).  
4. New (unheard) messages  
cannot be deleted.  
NOTE: If there are many old messages in the mailbox, press  
and hold DELETE to delete all old messages. This will take  
up to 20 seconds. The message window will show a  
flashing --. During deletion, if there is an incoming call, the  
answering system will stop deleting messages and exit. In  
this case, only some of the old messages may be deleted.  
37  
Answering system operation  
Recording & playing memos  
Memos are messages you record yourself. They are  
saved, played back and deleted exactly like incom-  
ing messages. You can record a memo as a reminder  
to yourself, or leave a message for someone else  
if other members of your household are using the  
answering system.  
Elapsed  
recording  
time (sec-  
onds).  
Press  
to stop  
recording.  
To record a memo  
Press RECORD. Elapsed time (in seconds) is shown  
in the message window as you record. You can  
record a memo up to four minutes long. Memos  
less than one second long will not be recorded.  
RECORD  
1.  
“Record after the  
tone. Press STOP  
when you are done.”  
Press  
PLAY/STOP to stop recording.  
Speak into microphone.  
2.  
3.  
To play back a memo  
Press  
PLAY/STOP to hear messages and memos  
(see page 37 for other options).  
Microphone  
PLAY/STOP  
Recorded” the  
memo has been  
recorded.  
38  
Answering system operation  
Message counter displays  
The message counter usually displays the total  
number of memos and incoming messages. See  
the list below for explanations of other displays in  
this counter.  
Message counter  
Message counter displays  
0
No messages.  
0 (flashing)  
The clock needs to be set (page 34).  
1-99  
Total number of messages and memos,  
or message number currently playing.  
1-99 (flashing)  
Total number of messages and memos. The  
number flashes when there are new (un-  
reviewed) messages.  
If the telephone loses power, after power is  
restored, the number in the message coun-  
ter will flash to indicate the clock needs to  
be set.  
10-99  
Current remote access code while setting  
(page 36).  
1-99 (counting)  
Elapsed time while recording a memo (page  
38) or announcement up to 90 seconds  
(page 35).  
99 (flashing)  
F (flashing)  
--  
Memo recording time has exceeded the  
maximum counter capacity of 99 seconds.  
Memory is full. Messages must be deleted  
before new messages can be received.  
System is answering a call, being accessed  
remotely, or the clock is being set.  
-- (flashing)  
System is being setup or initialized.  
02, 04, 06, tS  
Current number of rings while setting  
(page 36).  
1-8  
Displayed for two seconds while telephone  
base speaker volume being adjusted.  
HI, LO, OF  
Displayed for two seconds while telephone  
base ringer volume being adjusted.  
39  
Answering system operation  
Answering system mode  
The answering system’s default factory setting is ON  
in order to answer and record messages. You can  
turn the answering system off, but if you do so, the  
answering system will not answer calls or record  
incoming messages.  
To turn the answering system off  
1.  
ANSWERONuntil the  
system announces “Calls will  
Press ANSWER ON until you hear “Calls will not be  
answered” and a confirmation beep. The ANSWER ON  
light will be turned off.  
not be answered.”  
2.  
NOTE: If the answering system is off and someone calls, the  
telephone will ring 10 times then answer and announce  
“Please enter your remote access code.” Enter your remote  
access code to enter remote access mode (page 41). If you  
do not enter the correct remote access code, the call will  
be ended automatically.  
"Beep,"  
The system has been  
turned off.  
-OR-  
To turn the answering system on  
ANSWER ON until  
1. the system announces  
Press ANSWER ON until you hear “Calls will be  
answered” then a beep to confirm the ON setting.  
The ANSWER ON light will be turned on.  
“Calls will be answered.”  
2.  
"Beep."  
The system has been  
turned on.  
Call screening  
If the answering system is on and the base speaker  
volume is not off, you will hear the announcement  
and the incoming message when a call comes in.  
Call intercept  
While you are call screening, you can intercept  
the call by pressing PHONE/FLASH or SPEAKER  
on the handset.  
40  
Answering system operation  
Remote access  
Dial your telephone  
number from any touch-  
tone telephone.  
When system answers,  
enter two digit remote  
access code (19 unless you  
have changed it).  
1.  
2.  
A two digit security code is required to access your  
answering system from any touch-tone telephone.  
This code is 19 by default, see Changing feature  
options (page 36) to change it.  
Play all messages  
1
Press to hear all messages.  
Enter remote commands  
(see list at right).  
3.  
4.  
Hang up to end call and  
save all undeleted mes-  
sages.  
Play new messages  
2
Press to hear new messages.  
Press once during playback to  
delete current message. Press  
twice to delete all old messages.  
Delete message(s)  
3
33  
NOTES:  
If there are many old mes-  
sages in the mailbox, press-  
ing 3 twice to delete all old  
messages may take up to  
20 seconds. You will hear  
one beep every one sec-  
ond to alert you that the  
answering system is delet-  
ing the messages. During  
deletion, if the remote  
caller hangs up to end the  
remote access call, the  
answering system will stop  
deleting messages. In this  
case, only some of the old  
messages may be deleted.  
Press during the caller’s message  
to repeat the message. Press dur-  
ing the beginning of the day and  
time announcement to go back to  
the previous message.  
Repeat or go back  
4
Press to stop any operation (stop  
playback, stop recording).  
Stop  
5
Press to skip current message  
and advance to next message.  
Skip to next message  
6
Press * 7, wait for beep, then  
begin speaking. Press 5 to stop  
recording and hear playback of  
new announcement.  
Record announcement  
*7 to begin recording  
5 to stop recording  
• If you pause for more than  
four seconds during remote  
access, you will hear a help  
menu listing all features  
and commands. If there is  
no command entered for  
another 20 seconds, the  
call will end automatically.  
Help menu  
*5  
Press to hear list of features &  
commands.  
Press to turn off answering  
system. Incoming calls will no  
longer be answered.  
Turn system off  
0
If off, system will answer after  
10 rings. Enter your access code,  
then press 0 to turn the answer-  
ing system on.  
Turn system on  
0
Press 8 or hang up to end the  
remote access call.  
Exit  
8
41  
Appendix  
Screen icons, indicator lights &tones  
Screen icons & alert tones  
Screen icons  
Battery charging (animated display).  
HANDSET 1  
Low battery (flashing); place handset in telephone  
base to recharge.  
MUTE  
NEW  
Speakerphone is in use.  
10:01AM  
11/23  
New voicemail messages are received.  
Ringer off.  
INT  
MUTE  
NEW  
Microphone is muted.  
Missed and un-reviewed calls.  
Handset alert tones  
Two short beeps  
Four short beeps  
Two beeps  
The volume level is at the maximum or minimum setting.  
Low battery warning.  
Out of range from the telephone base while on a call.  
Command completed successfully.  
Confirmation tone  
Telephone base tones  
One beep every 10  
seconds  
Message alert feature is on and indicating that you have new messages.  
A series of beeps  
The volume level is at the maximum or minimum setting.  
Indicator lights  
ANSWER ON  
On when answering system is  
on and ready to receive calls.  
CHARGE/IN USE  
CHARGE  
On when handset is in the  
charger and charging.  
Flashes when another tele-  
phone is on the same line or  
one of the handsets is in use.  
Flashes when the answer-  
ing system is answering an  
incoming call.  
Flashes quickly when there is  
an incoming call.  
On steady when the hand-  
set is properly positioned to  
charge in the telephone base.  
SPEAKER  
On when speakerphone  
is in use.  
INT  
42  
Appendix  
Handset display screen messages  
Screen display messages  
XX MISSED CALLS  
ALREADY SAVED  
There are new calls in the caller ID log.  
The telephone number entered is  
already stored in the directory.  
CALL LOG EMPTY  
You are accessing an empty call log.  
CALLING OTHER HS  
You have placed an intercom call to the  
other handset.  
CALL TRANSFERRED An external call is transferred to the  
destination handset.  
CHARGING  
The handset with a low battery has  
been placed to charge in the telephone  
base or charger.  
CHECK BATTERY!  
The battery is not installed or not  
installed properly in the handset.  
-OR-  
INT  
The battery needs to be replaced.  
-OR-  
An incorrect battery has been installed by  
mistake. Use only the supplied rechargeable  
battery or replacement battery (model  
27910, part number 89-0099-00-00) or  
equivalent. To order a replacement battery,  
or call 1 (800) 222-3111. In Canada dial  
1 (866) 288-4268.  
CONNECTING...  
The handset has lost connection with  
the telephone base.  
DIRECTORY EMPTY  
DIRECTORY FULL  
You are accessing an empty directory.  
You are saving to a full directory.  
ENDED  
You have just disconnected a call.  
INCOMING CALL  
INTERCOM  
There is an incoming call.  
The handset is in an intercom call.  
INTERCOM CALL  
The other handset is calling.  
43  
Appendix  
Handset display screen messages  
Screen display messages  
INTERCOM ENDED  
The intercom call has just been ended  
by the person on either handset.  
LINE IN USE  
The other handset or another telephone  
on the same line is in use.  
LOW BATTERY  
The battery needs to be recharged.  
MICROPHONE ON  
MUTE has been turned off and the per-  
son on the other end can hear you.  
MICROPHONE MUTED The call is on mute.  
There are new voicemail messages.  
NEW VOICE MAIL  
NO LINE  
There is no telephone line connected.  
INT  
NOT AVAILABLE  
and then  
TRY AGAIN LATER  
Someone else is already using the  
directory or call log which you are  
trying to access.  
NOT AVAILABLE  
Failed intercom or transfer call.  
NO SIGNAL and then During a call, the handset is no longer  
connected with the telephone base. Try  
moving it closer to the telephone base.  
CALL ENDED  
The telephone base is paging handsets.  
The handset is in use.  
PAGING FROM BASE  
PHONE  
PLACE IN CHARGER  
The battery is very low. The handset  
should be placed in the telephone  
base or charger for charging.  
SAVED  
The call log entry was saved to the  
directory successfully.  
SPEAKER  
The handset speakerphone is on.  
44  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the sug-  
gestions below. For Customer Service, visit our website at  
(866) 288-4268.  
My telephone  
does not work  
at all.  
• Make sure the battery is installed and charged correctly  
(page 7). For optimum daily performance, return the cord-  
less handset to the telephone base after use.  
• Make sure the power adapter is securely plugged into an  
outlet not controlled by a wall switch.  
• Make sure the telephone line cord is plugged firmly into the  
telephone base and the modular wall jack.  
• Unplug the telephone’s electrical power. Wait for approxi-  
mately 15 seconds, then plug it back in. Allow up to one  
minute for the cordless handset and base to synchronize.  
• Charge the battery in the cordless handset for at least 16  
hours.  
• Remove and re-insert the battery. If that still does not work,  
it may be necessary to purchase a new battery. Please refer  
to the Battery installation & charging section of this user's  
manual (page 7).  
• Disconnect the telephone base from the telephone line wall  
jack and plug in a working telephone. If this telephone does  
not work, the problem is probably in the wiring or the local  
service. Call the local telephone company.  
There is no dial • First, try all the above suggestions.  
tone.  
• Move the cordless handset closer to the telephone base. It  
might be out of range.  
• The telephone line cord might be malfunctioning. Try install-  
ing a new telephone line cord.  
• Disconnect the telephone base from the telephone jack and  
connect a different telephone. If there is no dial tone on the  
telephone either, the problem is in your wiring or local serv-  
ice. Contact your local telephone company.  
45  
Appendix  
Troubleshooting  
• First, try all the above suggestions.  
I cannot dial out.  
• Make sure there is a dial tone before dialing. It is normal if  
the cordless handset takes a second or two to synchronize  
with the telephone before producing a dial tone. Wait an  
extra second before dialing.  
• Check that all the telephones connected to the same  
telephone line are hung up.  
• Makes sure the telephone is set to the correct dial mode  
(pulse dial or tone dial) for the service in your area. Refer  
to the Handset settings section of this user’s manual (page  
21) to set the dial mode.  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact your local telephone company (charges may apply).  
• Eliminate any background noise. Noise from a television,  
radio, or other appliances may cause the telephone to not  
dial out properly. If you cannot eliminate the background  
noise, first try muting the cordless handset before dialing,  
or dialing from another room in your home with less back-  
ground noise.  
• Place the handset in the base or charger for recharging.  
LOW BATTERY  
is displayed on  
screen.  
• Remove and re-install the battery and use it normally  
until fully discharged, then recharge the handset on the  
telephone base or charger for 16 hours.  
• If the above measures do not correct the problem, the bat-  
tery may need to be replaced.  
• Make sure the handset is placed in the telephone base or  
charger correctly. The CHARGE light on the telephone base  
or charger should be on.  
The battery does  
not charge in the  
handset or the  
handset battery  
does not accept  
charge.  
• If the cordless handset is in the charger or in the telephone  
base but the CHARGE light is not on, refer to The CHARGE  
light is off in this section (page 47).  
46  
Appendix  
Troubleshooting  
• It may be necessary to purchase a new battery. Please refer  
to the Battery installation & charging section of this user's  
manual (page 7).  
• The telephone might be malfunctioning. Please refer to the  
Limited warranty section of this user’s manual (page 59)  
for further instruction.  
The CHARGE  
• Clean the metallic charging contacts on the cordless hand-  
sets each month using a pencil eraser or a dry non-abrasive  
fabric.  
light is off.  
Metallic charging contacts  
• Make sure the power adapter and telephone line cords are  
plugged in correctly and securely.  
• Unplug the power adapter. Wait for 15 seconds before  
plugging it back in. Allow up to one minute for the cordless  
handset and telephone base to reset.  
• The telephone might be malfunctioning. Please refer to the  
Limited warranty section of this user’s manual for further  
instruction (page 59).  
The telephone • Make sure the ringer is on. (See page 17 for handset and  
does not ring  
when there is an  
incoming call.  
page 36 for telephone base).  
• Make sure the telephone line cord and power adapter are  
plugged in properly (page 6).  
• The cordless handset may be too far from the telephone  
base. Move it closer to the telephone base.  
• There may be too many extension telephones on the tel-  
ephone line to allow all of them to ring simultaneously.  
Try unplugging some of them.  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact the local telephone company (charges may apply).  
47  
Appendix  
Troubleshooting  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances,  
and other cordless telephones.  
• Test a working telephone at the same telephone jack. If  
another telephone has the same problem, the problem is in  
the telephone jack. Contact your local telephone company  
(charges may apply).  
• The telephone line cord might be malfunctioning. Try install-  
ing a new telephone line cord.  
• Remove and re-install the battery and place the cordless  
handset in the telephone base.  
• Wait for the cordless handset to synchronize with the  
telephone base. Allow up to one minute for this to take  
place.  
My telephone The cordless handset may be too far from the telephone  
rings but when I  
try to answer the  
call the hand-  
set screen shows  
CONNECTING…  
base. Move closer to the telephone base and try to answer  
the call.  
CONNECTING... • Ensure that the telephone base is powered up.  
displays on my  
cordless handset.  
• Place the cordless handset in the telephone base for one  
minute to allow the cordless handset and telephone base to  
resynchronize channels.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• If the cordless handset is in its telephone base and the  
CHARGE light does not come on, refer to The CHARGE light  
is off section in this troubleshooting guide (page 47).  
• Reset the telephone base. Unplug the telephone base’s elec-  
trical power. Wait for 15 seconds then plug it back in. Allow  
up to one minute for the cordless handset and telephone  
base to reset.  
48  
Appendix  
Troubleshooting  
• Other electronic products can cause interference with your  
cordless telephone. Try installing your telephone as far away  
from these types of electronic devices as possible. These  
devices include: routers, radios, radio towers, pager towers,  
cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and cordless telephones.  
There is noise or • The handset may be out of range. Move it closer to the  
interference dur-  
ing a telephone  
conversation.  
telephone base.  
• Appliances or other cordless telephones plugged into the  
same circuit as the telephone base can cause interference.  
Try moving the appliance or telephone base to another outlet.  
My calls fade out • Other electronic products can cause interference to your  
or cut in and out  
when I am using  
the cordless hand-  
set.  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances,  
and other cordless telephones.  
• If you have a headset plugged into the handset, try unplug-  
ging it and firmly plugging it in again.  
• Microwave ovens operate on the same frequency as your  
telephone. It is normal to experience static on your tele-  
phone while the microwave oven is operating. Do not install  
this telephone in the same outlet or near a microwave  
oven.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protector)  
into a different location. If this solves the problem, re-locate  
your telephone or modem farther apart from each other, or  
use a different surge protector.  
• The layout of your home or office might be limiting the  
operating range. Trying moving the base to another loca-  
tion, preferably a higher location for better reception.  
49  
Appendix  
Troubleshooting  
• Disconnect the telephone base from the modular jack and  
plug in a corded telephone. If calls are still not clear, the  
problem is probably in the wiring or local service. Contact  
your local service company (charges may apply).  
• Other cordless telephones and 802.11 wireless routers that  
are used for home computer networks both use internal  
radios to communicate. The radios may interfere with one  
another. You can improve the performance of your cordless  
telephones and your router by:  
a. Positioning your new telephone as far away from any  
other already installed cordless telephone in your home  
as possible. This will hinder the interference of the two  
systems with one another.  
b. Positioning your telephone base as far as possible from  
your router, computer or any other computer devices.  
c. Selecting channels 4 through 10 for your router (refer to  
your router’s user manual for more information).  
• Do you have DSL service? If yes, you need to have a DSL  
filter installed at every telephone jack that has a telephone  
connected to it. Contact your DSL service provider for filter  
information  
I hear other calls • Disconnect the telephone base from the telephone jack.  
when using the  
telephone.  
Plug in a different telephone. If you still hear other calls,  
the problem is probably in the wiring or local service. Call  
your local telephone company.  
My caller ID  
features are not  
working properly.  
• Caller ID is a subscription service. You must subscribe to this  
service from your local telephone company for this feature  
to work on your telephone.  
• The caller may not be calling from an area which supports  
caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tel-  
ephone line jack. Contact your DSL service provider for  
filter information.  
50  
Appendix  
Troubleshooting  
The system does  
not receive caller  
ID or the system  
does not display  
caller ID during  
call waiting.  
• Make sure you subscribe to caller ID with call waiting fea-  
tures services provided by the local telephone company.  
• The caller may not be calling from an area which supports  
caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tel-  
ephone line jack. Contact your DSL service provider for  
filter information.  
Common cure • If the telephone is not responding normally, try putting the  
for electronic  
equipment.  
cordless handset in the telephone base or the charger. If it  
does not seem to respond, try the following (in the order  
listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the  
telephone base.  
4. Re-install the battery and place the cordless handset  
into the telephone base or charger.  
5. Wait for the cordless handset to synchronize its connection  
with the telephone base. Allow up to one minute for this to  
take place.  
The answering • Make sure the answering system is on. When the answering  
system does not  
answer after the  
correct number of  
rings.  
system is on, the ANSWER ON key on the telephone base will  
be lit.  
• If Toll Saver is activated, the number of rings changes to two  
whenthere are new messages waiting (page 36).  
• If the memory is full or if the answering system is off, the sys-  
tem will answer after ten rings and announce "Please enter  
your remote access code." If the memory is full, you need to  
delete some old messages in order to make room for new  
messages.  
51  
Appendix  
Troubleshooting  
The announce- • When recording the announcement, make sure you speak in  
ment message is  
notclear.  
a normal tone of voice about nine inches from the telephone  
base.  
• Make sure there is no background noise (television, music, traf-  
fic, etc.) when recording.  
The answering • Make sure the answering system is on.  
system does not  
• If the memory is full, the system will answer after ten rings  
record message.  
and announce “Memory is full. Enter remote access code.” You  
need to delete some old messages in order to make room for  
new messages.  
The messages on • If a caller reaches the maximum recording time of four minutes,  
the answering sys-  
temareincomplete.  
for each message, the system will disconnect and part of the  
message may be lost.  
• If the caller pauses for more than seven seconds, the system  
stops recording and disconnects the call.  
• If the memory on the system becomes full during a message,  
the system stops recording and disconnects the call.  
• If the caller’s voice is very soft, the system may stop recording  
and disconnect the call  
The messages on  
the system are  
very difficult to  
hear.  
• Press VOLUME on the telephone base to increase the  
speaker volume.  
The answering Make sure your remote access code is correct (page 36).  
system does not  
respond to remote  
commands.  
• Make sure you are calling from a touch-tone telephone. When  
dialing a number, you should hear tones. If you hear clicks,  
then it is not a touch-tone telephone and cannot activate the  
answering system.  
• The answering system may not detect the remote access code  
when your announcement is playing. Wait until the announce-  
ment is over before entering the code.  
• There may be interference on the telephone line you are using.  
Press the dial pad keys firmly when dialing.  
“Time and day not • You need to set the answering system clock (page 34).  
setprompts.  
52  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may  
appear in this user’s manual. Always follow basic safety precautions when using this product to  
reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas  
leak, report it immediately, but use a telephone away from the area where gas  
is leaking. If this product is a cordless model, make sure the base is also away  
from the area.  
Do not use this product near water, or when you are wet. For example, do  
not use it in a wet basement or shower, or next to a swimming pool, bathtub,  
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If  
the product comes in contact with any liquids, unplug any line or power cord  
immediately. Do not plug the product back in until it has dried thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this  
user’s manual. If you cannot solve the problem, or if the product is damaged,  
refer to the limited warranty. Do not open this product except as may be direct-  
ed in your user’s manual. Opening the product or reassembling it incorrectly  
may expose you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only as  
described in your user’s manual. Do not burn or puncture batteries — they  
contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug with  
one wide prong, it may not fit in non-polarized outlets. Do not defeat the  
purpose of these plugs. If they do not fit in your outlet, the outlet should be  
replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a  
or call 1(800) 222–3111. In Canada dial 1 (866) 288-4268.  
53  
Appendix  
Important safety instructions  
Especially about cordless telephones  
Privacy: The same features that make a cordless phone convenient create  
some limitations. Telephone calls are transmitted between the base and the  
handset by radio waves, so there is a possibility that your cordless phone con-  
versations could be intercepted by radio receiving equipment within range of  
the cordless handset. For this reason, you should not think of cordless phone  
conversations as being as private as those on corded phones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet. The electrical outlet should not  
be controlled by a wall switch. Calls cannot be made from the handset  
if the telephone base is unplugged or switched off, or if the electrical  
power is interrupted.  
• Power adapter: The power adapter is intended to be correctly oriented in a  
vertical or floor mount position. The prongs are not designed to hold the plug  
in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such  
interference, do not place the telephone base of the cordless telephone near  
or on top of a TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Rechargeable batteries: This product contains either nickel-cadmium or nickel-  
metal hydride rechargeable batteries. Exercise care in handling batteries in  
order not to short the battery with conducting material such as rings, bracelets,  
and keys. The battery or conductor may overheat and cause harm. Observe  
proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of in household garbage. Do not burn or puncture. Like  
other batteries of this type, if burned or punctured, they could release caustic  
material which could cause injury.  
The RBRC Seal means that the manufacturer is voluntarily participating in an  
industry program to collect and recycle nickel-cadmium rechargeable batteries when taken out of  
service within the United States. These batteries may be taken to a participating local retailer of  
replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accept-  
ing spent nickel-cadmium Batteries.  
54  
Appendix  
Important safety instructions  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries  
in a safe manner. Do not burn or puncture. Like other batteries of this type,  
if burned or punctured, they could release caustic material which could  
cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an  
industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken  
out of service within the United States. These batteries may be taken to a participating local  
retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for loca-  
tions accepting spent nickel-metal hydride Batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food  
and Drug Administration, WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as in a  
breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This unit does not sound warning beeps to let the other  
party know that the call is being recorded. To ensure that you are in compli-  
ance with any federal or state regulations regarding recording a telephone  
call, you should start the recording process and then inform the other party  
that you are recording the call.  
SAVE THESE INSTRUCTIONS  
55  
Appendix  
FCC Part 68 & ACTA  
This equipment complies with Part 68 of the FCC rules and with technical require-  
ments adopted by the Administrative Council for Terminal Attachments (ACTA).  
The label on the back or bottom of this equipment contains, among other things,  
a product identifier in the format US: AAAEQ##TXXXX. This identifier must be pro-  
vided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible mod-  
ular jack that is also compliant. An RJ11 jack should normally be used for con-  
necting to a single line and an RJ14 jack for two lines. See Installation Instructions  
in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you  
may connect to your telephone line and still have them ring when you are called.  
The REN for this product is encoded as the 6th and 7th characters following the  
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all  
areas, the sum of all RENs should be five (5.0) or less. For more information, please  
contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the connection  
of this equipment does not disable your alarm equipment. If you have questions  
about what will disable alarm equipment, consult your telephone company or a  
qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack  
until the problem has been corrected. Repairs to this telephone equipment can  
only be made by the manufacturer or its authorized agents. For repair procedures,  
follow the instructions outlined under the Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone com-  
pany may temporarily discontinue your telephone service. The telephone company  
is required to notify you before interrupting service. If advance notice is not practi-  
cal, you will be notified as soon as possible. You will be given the opportunity to  
correct the problem and the telephone company is required to inform you of your  
right to file a complaint with the FCC. Your telephone company may make chang-  
es in its facilities, equipment, operation, or procedures that could affect the proper  
functioning of this product. The telephone company is required to notify you if  
such changes are planned.  
56  
Appendix  
FCC Part 68 & ACTA  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
If this product has memory dialing locations, you may choose to store emer-  
gency telephone numbers (e.g., police, fire, medical) in these locations. If you  
do store or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before hang-  
ing up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
57  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a  
Class B digital device under Part 15 of the Federal Communications Commission  
(FCC) rules.  
These requirements are intended to provide reasonable protection against harm-  
ful interference in a residential installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation.  
If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equip-  
ment.  
To ensure safety of users, the FCC has established criteria for the amount of radio  
frequency energy that can be safely absorbed by a user or bystander according  
to the intended usage of the product. This product has been tested and found to  
comply with the FCC criteria. The handset may be safely held against the ear of  
the user. The telephone base shall be installed and used such that parts of the  
user’s body other than the hands are maintained at a distance of approximately 20  
cm (8 inches) or more. If you choose to use a clipping device, please make sure to  
only use the supplied AT&T belt clip.  
58  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replace-  
ment or warranty service, and all questions about this prod-  
uct should be directed to: In the United States of America  
Canada dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and  
all accessories provided in the sales package (“PRODUCT”) are free from  
defects in material and workmanship, pursuant to the following terms  
and conditions, when installed and used normally and in accordance with  
the PRODUCT operating instructions. This limited warranty extends only  
to the CONSUMER for products purchased and used in the United States of  
America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially defective  
PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative will repair or replace at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the  
manufacturer chooses to replace the PRODUCT, they may replace it with  
a new or refurbished PRODUCT of the same or similar design. The  
manufacturer will retain defective parts, modules, or equipment. Repair  
or replacement of the PRODUCT, at the manufacturer’s option, is your  
exclusive remedy. The manufacturer will return repaired or replacement  
products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR  
from the date of purchase. If the manufacturer repairs or replaces a  
materially defective PRODUCT under the terms of this limited warranty,  
this limited warranty also applies to repaired or replacement PRODUCT  
for a period of either (a) 90 days from the date the repaired or replacement  
PRODUCT is shipped to you or (b) the time remaining on the original one-  
year limited warranty; whichever is longer.  
59  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration, or modification  
by anyone other than an authorized service representative of the manufac-  
turer; or  
• PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates  
or electronic serial numbers have been removed, altered or rendered illeg-  
ible; or  
• PRODUCT purchased, used, serviced, or shipped for repair from outside the  
United States of America or Canada, or used for commercial or institutional  
purposes (including but not limited to products used for rental purposes); or  
• PRODUCT returned without valid proof of purchase (see item 6 below); or  
• Charges for installation or setup, adjustment of customer controls, and instal-  
lation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, in  
or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
NOTE: Before calling for service, please review the user’s manual - a check of  
the PRODUCT controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this limited  
warranty to you, transportation, delivery or handling charges prepaid. The man-  
ufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the  
PRODUCT failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, the manufacturer will notify  
you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping costs for  
the repair of products that are not covered by this limited warranty.  
60  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or dif-  
ficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and  
the manufacturer of this AT&T branded PRODUCT. It supersedes all other  
written or oral communications related to this PRODUCT. The manufacturer  
provides no other warranties for this PRODUCT. The warranty exclusively  
describes all of the manufacturer’s responsibilities regarding the PRODUCT.  
There are no other express warranties. No one is authorized to make modi-  
fications to this limited warranty and you should not rely on any such mod-  
ification.  
State/Provincial Law Rights: This warranty gives you specific legal rights,  
and you may also have other rights which vary from state to state or prov-  
ince to province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inabil-  
ity to use the PRODUCT or other associated equipment, the cost of substi-  
tute equipment, and claims by third parties) resulting from the use of this  
PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclu-  
sion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
61  
Appendix  
Technical specifications  
RF frequency band  
2400 MHz — 2483.5 MHz  
2400 MHz — 2483.5 MHz  
95  
(handset to base)  
RF frequency band  
(base to handset)  
Channels  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC adapter input)  
AC117V 60Hz  
Telephone base voltage  
(AC adapter output)  
DC9V 400mA  
Handset voltage  
3.6V 600mAh Ni-MH battery  
Charger voltage  
(AC adapter output)  
DC9V 150mA  
Telephone operating range  
This cordless telephone operates with the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, the handset(s) and telephone base  
can communicate over only a certain distance - which can vary with the locations  
of the telephone base and handset(s), the weather, the layout, and the construc-  
tion of your home or office.  
2.4 GHz digital spread spectrum frequency hopping technology  
The technology digitally transmits your voice across multiple channels in 2.4 GHz  
frequencies to provide enhanced range, ultimate sound clarity and advanced priva-  
cy against eavesdropping on your calls, while not interfering with wireless routers.  
62  
Appendix  
Index  
A
F
Alert tones, 42  
FCC & ACTA, 56  
Answering calls, 11  
Answering system, 33-41  
Announcement, 35  
H
Hands-free use, 11  
Handset locator, 12  
Headset, 10  
B
Battery charging, 7  
Battery installation, 7  
Belt clip, 10  
I
Important safety instructions, 53  
Intercom, 15  
Intercom call transfer, 16  
Incoming call log, 28  
Incoming calls answering, 11  
Indicator lights, 42  
C
Call intercept, 40  
Call screening, 40  
Call log, 28  
Call transfer, 16  
Call waiting, 13  
Caller ID, 28-32  
K
Clear voice mail indication, 20  
Key tone, 18  
D
L
Delete call log entries, 32  
Delete redial entries, 12  
Dial Type, 21  
Language, 19  
Last number redial, 12  
Low battery, 7  
Dialing,  
from a CID record, 31  
directory dialing, 27  
Directory, 22  
M
Making calls, 11  
Menus, 17  
Memory match, 30  
Message playback, 37  
Multiple Handset use, 14  
Mute, 13  
delete entries, 27  
dial number, 27  
edit entries, 27  
name search, 26  
new entries, 23  
DSL filter, 6  
E
N
Elapsed time, 11  
Ending calls, 11  
Names,  
enter into directory, 24  
search for, 26  
63  
Appendix  
Index  
O
W
Operating range, 62  
Wall mounting, 8  
Warranty, 59  
P
Part checklist, 4  
Predial, 11  
Power adapter, 6  
Q
Quick reference guide, 2-3  
R
Receiving calls, 11  
Recharging, 7  
Redial, 12  
Remote access, 41  
Ring silencing, 12  
Ringer tone, 18  
Ringer volume, 17  
S
Screen display messages, 43  
Screen icons, 42  
Search for names, 26  
Set day and time, 34  
Speakerphone, 11  
T
Tabletop mounting, 9  
Technical specifications, 62  
Telephone base installation, 5-6  
Temporary ring silencing, 12  
Temporay tone dialing, 13  
Troubleshooting, 45  
V
Volume control, 13 & 36  
Voice prompt, 33  
64  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch tone telephone.  
Cut along dotted line.  
Call your phone number, then  
enter your two-digit access code  
(preset to 19).  
Action  
Remote command  
Play all messages..................1  
Play new messages...............2  
Delete the message..............3  
Delete all old messages.....33  
Repeat or go back.................4  
Stop...............................................5  
Help menu.................................*5  
Fold here.  
Skip the message...................6  
Record announcement........*7  
Turn system off or on..........0  
End remote access call ......8 (or hang up)  
2.4 GHz Cordless telephone/answering system E2812B  
© 2007 Advanced American Telephones. All rights reserved.  
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones.  
© 2007 Advanced American Telephones. All rights reserved.  
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 06/07.  
91-001113-020-100  

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