Introduction︱
Congratulations on purchasing Transcend’s StoreJet™ 25P. This lightweight, ultra-portable,
high-speed USB storage device is the perfect data management system for uploading, downloading,
storing and transferring your vital data and information. With its huge storage capacity and fast
480Mbps USB 2.0 data transfer rates, the compact StoreJet 25 is ideal for carrying your files,
folders, documents, photos, music and videos to and from desktop or notebook computers. In
addition, the StoreJet 25 comes with very useful software* that can increase your mobile
productivity. This User’s Manual is designed to help you get the most from your new device, please
read both in detail before using the StoreJet 25.
*Note: The StoreJet elite software only works in Windows - please see the Software User's Manual for details
Package Contents︱
The StoreJet 25 package includes the following items:
StoreJet 25P
Travel Pouch
Software CD
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1 Mini USB to 2 Standard-A USB cable (USB Y cable)
Quick Start Guide
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Features︱
Racing-inspired lightweight slim design with checkered aluminum front panel
Protective soft travel pouch
Slide-open case for easy hard drive installation and removal
High-speed USB 2.0 compliant and backwards compatible with USB 1.1
Easy Plug and Play operation – no drivers required
Completely USB powered. No external power supply or battery needed
High-Speed data transfer rates up to 480Mbits per second
Includes StoreJet™ elite data-management software
LED power and data transfer activity indicator
System Requirements︱
Desktop or notebook computer with a working USB port
One of following Operating Systems (OS):
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Windows® 2000
Windows® XP
Windows Vista™
Mac® OS 9.0 or later
Linux® Kernel 2.4 or later
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Safety Precautions︱
These usage and safety guidelines are IMPORTANT! Please follow them carefully.
Please ensure that you connect the USB cable to the StoreJet 25 and your
computer correctly (small end Æ StoreJet 25, large end Æ PC)
General Use
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Carefully unpack the contents of the StoreJet 25 package.
During operation, avoid exposing your StoreJet 25 to extreme temperatures above 55℃,
or below 5℃.
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Do not drop your StoreJet 25.
Do not allow your StoreJet 25 to come in contact with water or any other liquids.
Do not use a damp/wet cloth to wipe or clean the exterior case.
Do not store your StoreJet 25 in any of the following environments:
o Direct sunlight
o Next to an air conditioner, electric heater or other heat sources
o In a closed car that is in direct sunlight
o In an area with strong magnetic fields or excessive vibration
Backing Up Data
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Transcend does NOT take any responsibility for data loss or damage during
operation. If you decide to store data on your StoreJet 25 we strongly advise that you
regularly backup the data to a computer, or other storage medium.
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To ensure High-Speed USB 2.0 data transfer rates when using your StoreJet 25 with a
computer, please check that the computer has the relevant USB drivers. If you are
unsure about how to check this, please consult the computer or motherboard User’s
Manual for USB driver information.
Transporting
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Do not pack your StoreJet 25 into luggage without the proper padded support. Other
items in the luggage may damage your StoreJet 25 if it does not have the proper
protection.
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Avoid squeezing your StoreJet 25 (to prevent damage to the internal HDD).
Avoid placing objects on top of your StoreJet 25 (to prevent compression damage).
Power
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The StoreJet 25 is powered directly via a computer USB port. However, the power
supplied by the USB port on some older computers is below the 5V DC required to
power the StoreJet 25. In this instance, please connect the spare large connector of the
provided USB Y cable to a second USB port on the computer, this will provide the
additional power necessary to run the drive.
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The spare USB connector can provide additional power for
the StoreJet 25 when needed
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Please use the Mini USB to USB A-Type cable that came with the StoreJet 25 to
connect it to a computer, and always ensure that the cable you are using is in good
condition. NEVER use a cable that is frayed or damaged.
Ensure nothing is resting on the USB cable and that the cable is not located where it can
be tripped over or stepped on.
Reminders
StoreJet from your computer.
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Installing a Hard Drive︱
The StoreJet 25 hard drive enclosure only works with 2.5” SATA Hard Disk Drives.
Installing a Hard Drive
If you purchased a Transcend StoreJet 25 hard drive enclosure that does not have an SATA hard
disk drive already installed, please read this section for installation instructions. If a hard drive is
1. Use a small Phillips screwdriver to remove the case screw
2. Hold the case firmly between your palms and slide in opposite directions to remove the cover.
3. Place the hard drive (face up) into the case, with its SATA connectors facing the circuit board.
4. Gently push the hard drive onto the circuit board while making sure the SATA connectors are
correctly aligned. Do NOT connect the hard drive at an angle.
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5. Reattach the front cover and slide it back into place
6. Reattach the case screw.
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Connecting to a Computer︱
If you want to use the StoreJet 25 as an external hard drive to upload/download data to and from
your computer, you will need to connect it to a USB port on the computer using the provided USB
Y-cable.
Figure 2: Mini USB to Standard-A USB cable (USB Y-cable)
1. Plug the small end of the USB Y-cable into the Mini USB port on the StoreJet 25.
2. Plug the large end of the cable into an available USB port on your desktop, or notebook
computer.
*On some older computers, the power supplied by the USB port is below the required 5V DC
power. In this instance, please connect the spare large connector on the provided USB
Y-cable to a second USB port on the computer. This will provide the additional power
necessary to run the drive.
Figure 3: Connecting to a Computer
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3. When the StoreJet 25 is successfully connected to a computer, the StoreJet’s Power LED will
light up, a new Local Disk drive with a newly-assigned drive letter will appear in the My
Computer window, and a Removable Hardware icon
will appear on the Windows
System Tray. The StoreJet 25’s internal hard drive comes pre-formatted for FAT32.
Figure 4: *F: is an example drive letter, the letter in your "My Computer" window may differ
4. Once connected, you can use the StoreJet 25 as an external hard drive to transfer data to
and from your computer. Simply drag and drop files or folders onto the Local Disk drive letter
that represents the StoreJet 25.
5. If you installed a brand new hard drive into your StoreJet 25, please follow the instructions
Mac®, or Linux® system.
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Disconnecting from a Computer︱
NEVER disconnect the StoreJet from a Computer when its LED is flashing.
Windows® 2000, XP and Windows Vista™
1. Select the Hardware
icon on the system tray.
2. The Safely Remove Hardware pop-up window will appear. Select it to continue.
Figure 5: Safely Remove Hardware
3. A window will appear stating, “The ‘USB Mass Storage Device’ device can now be safely
removed from the system.”
Figure 6: Safe to Remove Hardware
WARNING! To prevent data loss, always use this procedure to remove the StoreJet
from Windows® 2000, XP and Vista.
Mac® OS 9.0 or Later
Drag and drop the Disk icon that represents your StoreJet 25 into the Trashcan. Then unplug your
StoreJet 25 from the USB port.
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Formatting the Hard Drive︱
WARNING! Formatting the disk will erase all of the data on your StoreJet 25.
You must have Administrator Rights to format in Windows 2000, XP, or Vista.
Windows® 2000/XP
1. Plug the StoreJet 25 into an available USB port on a Windows® 2000/XP computer.
2. Unplug all other USB storage devices from your computer. This is to prevent accidental
format of a different USB drive.
3. Insert the included Software CD into your computer’s CD-ROM drive.
4. Open “StoreJetFormatter.exe” in the “Software” folder of the Software CD.
5. The program will automatically detect the StoreJet 25 drive.
Figure 8: The Utility will automatically detect the StoreJet 25 drive
6. Press “Start”.
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Figure 9: Press “Start”
7. The format process may take a few minutes. When complete, an “O.K.” message will
appear in the bottom right hand corner of the window.
Figure 10: Format Complete
8. Click the “Close” button to finish and exit.
Windows Vista™
1. Plug the StoreJet 25 into an available USB port on your Windows Vista™ computer.
2. Unplug all other USB storage devices from your computer. This is to prevent accidental
format of a different USB drive.
3. Insert the included Software CD into your computer’s CD-ROM drive.
4. Open the “Software” folder of the Software CD.
5. Right-click “StoreJetFormatter.exe” and select “Run as Administrator.”
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Figure 11: Run as administrator
6. The User Account Control window will appear. Select “Allow” to continue.
Figure 12: Allow Transcend’s StoreJet Format Utility to run in Vista
7. The program will automatically detect the StoreJet 25 drive.
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Figure 13: The Utility will automatically detect the StoreJet 25 drive
8. Press “Start”.
Figure 14: Press “Start”
9. The format process may take a few minutes. When complete, an “O.K.” message will
appear in the bottom right-hand corner of the window.
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Figure 15: Format Complete
10. Click the “Close” button to finish and exit.
Mac® OS
1. Plug the StoreJet 25 into an available USB port on your MAC computer.
2. Unplug all other external storage devices from your computer. This is to prevent
accidental format of a different drive.
3. Click the “Initialize” button.
Figure 16: “Unreadable drive” pop-up window
4. In the Disk Utility window, select the new drive from the list on the left.
5. Select the “Erase” tab.
6. Choose the Volume Format you want (Mac OS Extended (journaled) is recommended).
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Figure 17: Select a Volume Format (file system)
7. Input a name for your new drive (otherwise, your drive will be named “Untitled”)
8. Click the “Erase” button in the bottom right corner of the window
Figure 18: Name your drive (optional)
9. Click “Erase” again to confirm.
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Figure 19: “Erase Disk” confirmation window
10. Click the “Close” button to finish and exit.
Linux®
1. Plug the StoreJet 25 Ultra into an available USB port on your Linux computer.
2. Unplug all other USB storage devices from your computer. This is to prevent accidental
format of a different USB drive.
3. Type fdisk /dev/sda (replace /dev/sda with your actual USB device)
4. Press p
5. Press n
6. Press w
7. Type mkfs.ext3 /dev/sda1
8. Go to /etc/fstab and add: /dev/sda1 /mnt/usbdrive auto user,noauto 0 0
9. Type mkdir /mnt/usbdrive
10. Type mount /mnt/usbdrive
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Troubleshooting︱
If a problem occurs with your StoreJet 25, please first check the information listed below before
taking your StoreJet 25 in for repair. If you are unable to solve a problem from the following hints,
please consult your dealer, service center, or local Transcend branch office. We also have FAQ and
Support services on our website.
The Software CD does not auto-run in Windows®
Go to the Device Manager in the Control Panel and enable the Auto-Insert function of the
CD-ROM drive. Alternatively, you can manually run the “StoreJet.EXE” file on the Software CD.
My operating system cannot detect the StoreJet 25
Check the following:
1. Is your StoreJet 25 properly connected to the USB port? If not, unplug it and plug it in again.
If it is properly connected, try using another available USB port.
2. Are you using the USB cable that came in the StoreJet 25 package? If not, try using the
Transcend USB Y-cable to connect the StoreJet to your computer.
3. The StoreJet 25 is powered directly via a computer USB port; however, the power supplied
by the USB port on some older computers is below the 5V DC required to power the
StoreJet 25. In this instance, please connect the spare large end of the USB Y cable to a
second USB port on your computer. This will provide the additional power necessary to run
the drive.
Spare USB connector provides additional power.
4. Is your StoreJet 25 connected to a Mac® keyboard? If so, unplug it and plug it into an
available USB port on your Mac® desktop computer.
5. Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard)
to enable it.
My computer does not recognize the StoreJet 25
1. A single USB port may not provide enough power for the StoreJet 25 to function. Make sure
you plug both large ends of the USB cable directly into your computer’s USB ports.
2. Avoid connecting the StoreJet 25 through a USB HUB.
Figure 20: Plug both USB connectors directly to your computer
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The StoreJet 25 does not Power-ON
Check the following:
1. Ensure that the StoreJet 25 is properly connected to the USB port(s) on your computer.
2. Ensure that the USB port is working properly. If not, try using an alternate USB port.
I cannot detect the StoreJet 25 on my Mac®
If you installed a drive into the StoreJet 25P that was previously used in a Windows® 2000, XP, or
Vista™ computer, it is most likely formatted with NTFS, which is not compatible with Mac® OS. To
Windows and Mac computers, we recommend formatting the drive to the FAT32 file system. Keep
in mind that formatting the drive will erase all existing data on the drive.
I cannot detect the StoreJet 25 in Linux®
If you installed a drive into the StoreJet 25P that was previously used in a Windows® 2000, XP,
Vista™, or Mac® computer, you may need to reformat the drive in order to use it with the Linux
that formatting the drive will erase all existing data on the drive.
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StoreJet™ 25P
Specifications︱
Size (L x W x H)
127.4mm × 81.25mm × 14.5mm
Weight (with hard drive)
158g
Storage Media
Power Supply
2.5-inch SATA Hard Disk Drive
5V DC supplied from the USB port(s)
480Mbits per second
5℃ (41℉) to 55℃ (131℉)
CE, FCC, BSMI
Max. Transfer Speed
Operating Temperature
Certificates
Warranty
2-years
Ordering Information︱
Device Description
StoreJet 25P
Capacity
0GB
Transcend P/N
TS0GSJ25P
StoreJet 25P
250GB
TS250GSJ25P
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Transcend Limited Warranty︱
“Above and Beyond” is the standard we set ourselves for customer service at Transcend.
We consistently position ourselves to be significantly above the industry norm, which is all
part of our commitment to Customer Satisfaction.
Please do not break or remove the warranty sticker on your Transcend products, as this will
void your product warranty.
All Transcend information, Inc. (Transcend) products are warranted and tested to be free from
defects in material and workmanship and to conform to the published specifications. During the
warranty period should your Transcend StoreJet 25 fail under normal use in the recommended
environment due to improper workmanship or materials, Transcend will repair the product or
replace it with a comparable one. This warranty is subject to the conditions and limitations set forth
herein.
Duration of Warranty: The Transcend StoreJet 25 is covered by this warranty for a period of two
(2) years from the date of purchase. Proof of purchase including the date of purchase is required to
collect on the warranty. Transcend will inspect the product and decide whether to repair or replace it.
Transcend reserves the right to provide a functional equivalent product, or a refurbished
replacement product.
Limitations: This warranty does not apply to product failure caused by accidents, abuse,
mishandling, improper installation, alteration, acts of nature, improper usage, or problems with
electrical power. In addition, opening or tampering with the product casing, or any physical damage,
abuse or alteration to the product’s surface, including all warranty or quality stickers, product serial
or electronic numbers will also void the product warranty. Transcend is not responsible for
recovering any data lost due to the failure of a hard drive device. Transcend’s StoreJet 25 must be
used with devices that conform to the recommended industry standards. Transcend will not be
liable for damages resulting from a third party device that causes the Transcend StoreJet 25 to fail.
Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost
profits, lost business investments, lost goodwill, or interference with business relationships as a
result of lost data. Transcend is also not responsible for damage or failure of any third party
equipment, even if Transcend has been advised of the possibility. This limitation does not apply to
the extent that it is illegal or unenforceable under applicable law.
Disclaimer: The foregoing limited warranty is exclusive. There are no other warranties, including
any implied warranty of merchantability or fitness for a particular purpose. This warranty is not
affected in any part by Transcend providing technical support or advice.
Online Registration: To expedite the warranty service, please register your Transcend Product
within 30 days of purchase.
Register online at http://www.transcendusa.com/TsClub/RegProduct.asp
＊ The specifications mentioned above are subject to change without notice.
Transcend Information, Inc.
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*The Transcend logo is a registered trademark of Transcend Information, Inc.
*All logos and marks are trademarks of their respective companies.
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