LENOVO N22 User Manuals

Lenovo N22

User Guide

  

Read the safety notices and important tips in the

Read the safety notices and important tips in the 

included manuals before using your computer.

Contents

Chapter 1. Getting to know your computer .........................................1

Top view ..................................................................................................................... 1

Left-side view ............................................................................................................ 6

Right-side view .......................................................................................................... 8

Bottom view ............................................................................................................. 10

Chapter 2. Starting to use Windows 10 .............................................11

Configuring the operating system for the first time .......................................... 11

Operating system interfaces .................................................................................. 11

Putting the computer to sleep or shutting it down ............................................ 15

Connecting to a wireless network ........................................................................ 17

Get help from Windows ......................................................................................... 18

Chapter 3. Lenovo OneKey Recovery system ..................................19

Chapter 4. Troubleshooting ................................................................21

Frequently asked questions ................................................................................... 21

Troubleshooting ...................................................................................................... 25

Trademarks ...........................................................................................28

Chapter 1. Getting to know your computer

Top view ---------------------------------------------------------------------------------------------------

b a

Note: The dashed areas indicate parts that are not visible externally.

 Attention:

•

Do not open the display panel beyond 180 degrees. When closing the display panel, be

careful not to leave pens or any other objects in between the display panel and the

keyboard. Otherwise, the display panel may be damaged.

Chapter 1. Getting to know your computer

Use the camera for video communication.

Swivel camera

 Attention:

•

The camera panel can rotate 180 degree. However, forcing the camera panel beyond this

point may cause damage.

Capture sound which can be used for video conferencing,

voice narration, or audio recording.

Built-in

microphone

Connect to a wireless LAN adapter to send and receive

wireless radio signals.

Wireless LAN

antennas

The LCD display with LED backlight provides brilliant

visual output.

Computer display

Press this button to turn on the computer.

Power button

Novo indicator

Battery/Charging status indicator

Keyboard look indicator

System status

indicators

AC power

Indicator status

Meaning

adapter status

Off

The computer is in hibernation mode or

turned off; The battery has more than

20% charge.

Solid amber

The battery has between 5% and 20%

charge.

Disconnected

Fast blinking amber

The battery has between 1% and 5%

charge.

Slow blinking amber The battery is being charged. When

battery charge reaches 20%, the blinking

color changes to white.

Slow blinking white

The battery has between 20% and 80%

charge and is still charging. When the

battery reaches 80% charge the light will

stop blinking.

Connected

Solid white

The battery has more than 80% charge,

charging will continue until the battery

is fully charged.

Chapter 1. Getting to know your computer

The touch pad functions as a conventional mouse.

Touch pad

Touch pad: To move the pointer on the screen, slide your

fingertip over the pad in the direction in which you want the

pointer to move.

Touch pad buttons: The functions of the left/right side

correspond to those of the left/right mouse button on a

conventional mouse.

Note: You can enable/disable the touch pad by pressing F8 (

Chapter 1. Getting to know your computer

 Using the keyboard

Hotkeys

You can access certain system settings quickly by pressing the appropriate

hotkeys.

Mutes/unmutes the

sound.

Enables/disables airplane

mode.

Decreases the volume

level.

Enables/disablesthetouch

pad.

Turns on/off the backlight

of the LCD screen.

Increases the volume level.

Toggles the display

between the computer and

an external device.

Closes the currently active

window.

Refreshes the desktop or

the currently active

window.

Decreases display

brightness.

Enable /disables the

keyboard.

Increases display

brightness.

Note: If you changed the Hotkey Mode from Enabled to Disabled in the BIOS setup utility,

you will need to press the Fn key in combination with the appropriate hotkey.

Chapter 1. Getting to know your computer

Function key combinations

Through the use of the function keys, you can change operational features

instantly. To use this function, press and hold Fn a; then press one of the

function keys b.

The following describes the features of each function key.

Fn + PgUp:

Activates the Home function.

Fn + PgDn:

Activates the End function.

Chapter 1. Getting to know your computer

Left-side view --------------------------------------------------------------------------------------

Connects to the AC power adapter.

ACpoweradapter

jack

Connects to USB devices.

USB 3.0 port

Note: For details, see “Connecting USB devices” on page 9.

Connects to devices with HDMI input such as a TV or a

display.

HDMI port

Insert memory cards (not supplied) here.

Memory card slot

Note: For details, see “Using memory cards (not supplied)” on page 7.

Chapter 1. Getting to know your computer

 Using memory cards (not supplied)

Your computer supports the following types of memory cards:

Secure Digital (SD) card

Notes:

•

Insert only one card in the slot at a time.

This card reader does not support SDIO devices (e.g., SDIO Bluetooth, etc.).

Inserting a memory card

Insert the memory card until it touches the bottom of the slot.

Removing a memory card

Gently pull the memory card out of the memory card slot.

Note: Before removing the memory card, disable it by using the Windows safely remove

hardware and eject media utility to avoid data corruption.

Chapter 1. Getting to know your computer

Right-side view ----------------------------------------------------------------------------------

Connects to headsets.

a Combo audio

jack

Notes:

•

The combo audio jack does not support conventional microphones.

The recording function may not be supported if third-party headphones or headsets are

connected, due to different industry standards.

Connects to USB devices.

USB port

Note: For details, see “Connecting USB devices” on page 9.

Attach a security lock (not supplied) here to help protect

Kensington slot

your computer from theft and unauthorized use.

You can attach a security lock to your computer to help

prevent it from being removed without your permission.

For details on installing the security lock, please refer to the

instructions shipped with the security lock that you have

purchased.

Chapter 1. Getting to know your computer

 Connecting USB devices

You can connect a USB device to your computer by inserting its USB plug

(Type A) into the USB port on your computer.

The first time you plug a USB device into a particular USB port on your

computer, Windows automatically installs a driver for that device. After the

driver has been installed, you can disconnect and reconnect the device

without performing any additional steps.

Note: Typically, Windows detects a new device after it has been connected, and then installs

the driver automatically. However, some devices may require you to install the driver

before connecting. Check the documentation provided by the device’s manufacturer

before connecting the device.

Before disconnecting a USB storage device, make sure your computer has

finished transferring data to that device. Click the Safely Remove Hardware

and Eject Media icon in the Windows notification area to remove the device

before disconnecting.

Note: If your USB device uses a power cord, connect the device to a power source before

connecting it. Otherwise, the device may not be recognized.

Chapter 1. Getting to know your computer

Bottom view ------------------------------------------------------------------------------------------

Provide audio output.

Speakers

Chapter 2. Starting to use Windows 10

Configuring the operating system for the 

first time --------------------------------------------------------------------------------------------------

You may need to configure the operating system when it is first used. The

configuration process may include the procedures below:

• Accepting the end user license agreement

• Configuring the Internet connection

• Registering the operating system

• Creating a user account

Operating system interfaces --------------------------------------------------

The return of the Start menu

Windows 10 comes with a powerful and useful start menu. To open the start

menu, do one of the following:

• Select the Start button in the lower-left corner, the Start menu is displayed.

• Press the Windows key on the keyboard.

Chapter 2. Starting to use Windows 10

The power button is on the Start menu, click it you can choose to shut down

or restart the computer, or put the computer into sleep mode.

Through the Start menu, you can locate all the installed apps or view the

frequently used apps.

Chapter 2. Starting to use Windows 10

The ACTION CENTER

Select the ACTION CENTER icon

CENTER is displayed.

on the taskbar and the ACTION

From the ACTION CENTER, you can examine important notifications from

Windows and your apps. Moreover, you can change common settings

quickly.

Task View in taskbar

In Windows 10, you can add a new desktop and switch between different

desktops.

To add a new desktop, do the following:

• Click the Task View icon

in the taskbar area.

Chapter 2. Starting to use Windows 10

• Click New desktop.

To switch between desktops, click the Task View icon

desired desktop.

, then select your

Chapter 2. Starting to use Windows 10

Putting the computer to sleep or shutting 

it down ------------------------------------------------------------------------------------------------------

When you have finished working with your computer, you can put it to sleep

or shut it down.

 Putting your computer to sleep

If you will be away from your computer for only a short time, put the

computer to sleep.

When the computer is in sleep mode, you can quickly wake it to resume use,

bypassing the startup process.

To put the computer to sleep, do one of the following:

• Close the display lid.

• Press the power button.

• Move the cursor to the lower-left corner, and then select the Start button.

Select Power

 Sleep.

Note: Put your computer to sleep before you move it. Moving your computer while the hard

disk drive is spinning can damage the hard disk, causing loss of data.

To wake the computer, do one of the following:

• Press any key on the keyboard.

• Press the power button.

Chapter 2. Starting to use Windows 10

 Shutting down the computer

If you are not going to use your computer for a long time, shut it down.

To shut down your computer, do one of the following:

• Move the cursor to the lower-left corner, and then select the Start button.

Select Power

 Shut down.

• Right-click the Start button in the lower-left corner and select Shut down or

sign out  Shut down.

Chapter 2. Starting to use Windows 10

Connecting to a wireless network ------------------------------------

Enabling wireless connection

To enable wireless functions, do one of the following:

• Click the ACTION CENTER icon

in the notification area, and then

deselect Airplane mode.

• Press

to disable airplane mode.

• Click Settings

 Network & Internet  Airplane mode to open the

network configuration page. Then toggle the airplane mode switch to Off.

Connecting to a wireless network

After wireless has been enabled, the computer will automatically scan for

available wireless networks and display them in the wireless network list. To

connect to a wireless network, click the network name in the list, and then

click Connect.

Note: Some networks require a network security key or passphrase for connection. To

connect to one of those networks, ask the network administrator or the Internet service

provider (ISP) for the security key or passphrase.

Chapter 2. Starting to use Windows 10

Get help from Windows --------------------------------------------------------------

If you have a problem with the operating system, see the Windows Get

Started app. To open it, do the following:

• Move the cursor to the lower-left corner, and then select the Start button.

Select Get Started from All apps.

Chapter 3. Lenovo OneKey Recovery system

The Lenovo OneKey Recovery system is software designed to back up and

restore your computer. You can use it to restore the system partition to its

original status in case of a system failure. You can also create user backups

for easy restoration as required.

Notes:

•

If your computer is preinstalled with a GNU/Linux operating system, OneKey Recovery

system is not available.

•

To utilize the features of the OneKey Recovery system, your hard disk already includes a

hidden partition by default to store the system image file and the OneKey Recovery

system program files. This default partition is hidden for security reasons, which explains

why the available disk space is less than the stated capacity.

 Backing up the system partition

You can back up the system partition to an image file. This image file can be

used to restore the system partition. To back up the system partition:

1 In Windows, press the Novo button or double-click OneKey Recovery

icon to start the Lenovo OneKey Recovery system.

2 Click System Backup.

3 Select a back-up location and click Next to start the backup.

Notes:

•

You can choose a back-up location on the local hard disk drive or an external storage

device.

•

Remove the removable hard disk drive before starting the Lenovo OneKey Recovery

system. Otherwise, data from the removable hard disk drive might be lost.

The back-up process may take a while.

•

The back-up process is only available when Windows can be started normally.

Chapter 3. Lenovo OneKey Recovery system

 Restoring

You can choose to restore the system partition to its original status or to a

previously created back-up point. To restore the system partition:

1 In Windows, press the Novo button or double-click OneKey Recovery

icon to start the Lenovo OneKey Recovery system.

2 Click System Recovery. The computer will restart to the recovery

environment.

3 Follow the on-screen instructions to restore the system partition to its

original status or to a previously created back-up point.

Notes:

•

The recovery process is irreversible. Make sure to back up any data you wish to save on

the system partition before starting the recovery process.

The recovery process may take a while. So be sure to connect the AC power adapter to

your computer during the recovery process.

The above instructions should be followed when Windows can be started normally.

If Windows cannot be started, then follow the steps below to start the Lenovo

OneKey Recovery system:

1 Shut down the computer.

2 Press the Novo button. From the Novo Button Menu, select System

Recovery and press Enter.

Chapter 4. Troubleshooting

Frequently asked questions-----------------------------------------------------------

This section lists frequently asked questions by category.

 Finding information

What safety precautions should I follow when using my computer?

Read and follow all safety precautions included in Lenovo Safety and General

Information Guide.

Note: To view Lenovo Safety and General Information Guide, select the User Manuals icon on

the desktop. You can also download it from the Lenovo Support Web site.

What is the address of the Lenovo support Web site?

http://support.lenovo.com

Where can I find warranty information?

Visit the Lenovo Support Web site and type the serial number for your

computer to look up warranty information.

 Lenovo preinstalled operating system and software

What is the Lenovo preinstalled operating system?

Some Lenovo computers come with copies of the operating system

installed at factory. Lenovo provides computers with preinstalled

operating system for your convenience. If you purchased such a computer,

you can use your computer out of the box and do not need to install a

separate operating system.

What is Lenovo preinstalled software?

This is software (developed by Lenovo or other software vendors) installed

and licensed at factory for your convenience. The license for some

preinstalled software may be for trial versions. When the trial period

expires, you may need to purchase a license if you want to continue to use

the software.

Note: If a license agreement is displayed when you first start the software, read the

agreement carefully. If you don’t accept the terms of the agreement, do not use the

software.

Chapter 4. Troubleshooting

When I purchased my computer, it included a copy of Windows. How can I

determine whether the copy of Windows is preinstalled by Lenovo?

On the outside of the sales package of your computer, you should find a

label containing configuration information for your computer. Check the

printed string next to OS. If it contains Windows or WIN, the copy of

Windows was preinstalled by Lenovo.

What is the Recovery Partition?

If your computer is preinstalled with any version of Windows 10, the

storage device of your computer contains a Recovery Partition. This

partition contains the image file of the preinstalled Windows operating

system. In cases of system failure, you can use the Lenovo OneKey

Recovery system or the Windows Reset feature to restore the operating

system to its factory status.

Note: The Recovery Partition is not assigned a drive letter and cannot be accessed through

Windows File Explorer.

I uninstalled a preinstalled software, but there is no significant increase in the

free drive space.

The copy of Windows running on your computer may be Compact

technology enabled. For computers with Compact technology enabled

Windows, the majority of files needed for preinstalled software are

installed on the Recovery Partition and won’t be deleted through normal

uninstallation.

What happens if I attempt to delete or modify the Recovery Partition?

Attention: Do not delete or modify the Recovery Partition on a Compact

technology enabled computer.

If the Recovery Partition is deleted or modified, you may not be able to

restore Windows to the factory status. For computer models on which

Compact technology is enabled, deleting the Recovery Partition may cause

Windows to fail to start.

How can I determine whether the Windows running on my computer is

Compact technology enabled?

Compact technology is normally enabled on copies of Windows 10 Update

running on SSD (or eMMC) -only computer models. To check your

computer,

1 Right-click the Start button in the lower-left corner and select Disk

Management.

2 The Disk Management program starts.

Chapter 4. Troubleshooting

If Wim Boot is labeled on the Windows partition (as illustrated), Compact

technology is enabled on your copy of Windows.

Where can I find drivers for the various hardware devices of my computer?

If your computer is preinstalled with a Windows operating system, first

check the installation program on the C partition of your hard disk. If you

cannot find the drivers for all the hardware devices that you need there,

download the drivers from the Lenovo consumer support website.

Note: The Lenovo support Web site contains the latest drivers.

 Lenovo OneKey Recovery system

Where are the recovery discs?

Your computer did not come with recovery discs. Use the Lenovo OneKey

Recovery system if you need to restore the system to its factory status.

What can I do if the back-up process fails?

If you can start the backup but it fails during the back-up process, try the

following steps:

1 Close all open programs, and then restart the back-up process.

2 Check to see if the destination media is damaged. Select another path

and then try again.

When do I need to restore the system to its factory status?

Use this feature when the operating system fails to start up. If there is

critical data on the system partition, back it up before starting recovery.

When the operating system is running, I press the Novo Button, but the

Lenovo OneKey Recovery system is not started.

The Lenovo OneKey Recovery system is not preinstalled on your computer

or it has been uninstalled.

Chapter 4. Troubleshooting

Is the Lenovo OneKey Recovery system preinstalled on all Lenovo notebook

computers?

No. Lenovo OneKey Recovery system is available only on computers

preinstalled with Windows.

Note: The Lenovo OneKey Recovery system may not be available on some Lenovo

computers with preinstalled Windows. To check your computer, go to Control Panel

 Programs and check whether Lenovo OneKey Recovery is included in the installed

programs list.

 BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is ROM-based software. It communicates basic

computer information and provides options for setting boot devices,

security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

1 Shut down the computer.

2 Press the Novo button and then select BIOS Setup.

How can I change the boot mode? (on select models)

There are two boot modes: UEFI First and Legacy Support. To change the

boot mode, start the BIOS setup utility and set boot mode to UEFI First or

Legacy Support on the boot menu.

When do I need to change the boot mode? (on select models)

The default boot mode for your computer is UEFI First mode. If you need

to install a legacy Windows operating system on your computer, you must

change the boot mode to Legacy Support. The legacy Windows operating

system cannot be installed if you don't change the boot mode.

 Getting help

How can I contact the customer support center?

See “Chapter 3. Getting help and service” of Lenovo Safety and General

Information Guide.

Chapter 4. Troubleshooting

Troubleshooting ------------------------------------------------------------------------------------

Display problems

When I turn on the

computer, nothing appears

on the screen.

•

If the screen is blank, make sure that:

- The AC power adapter is connected to the

computer, and the power cord is plugged into a

working electrical outlet.

- The computer power is on. Press the Power button

again for confirmation.

•

If these items are set correctly, and the screen remains

blank, have the computer serviced.

When I turn on the

computer, only a white

cursor appears on a blank

screen.

Restore backed-up files to your Windows

environment or the entire contents of your hard disk

to its original factory contents using the Lenovo

OneKey Recovery system. If you still see only the

cursor on the screen, have the computer serviced.

The screen goes blank

while the computer is on.

•

Your power management is enabled. Do one of the

following to resume from sleep mode:

- Press any key on the keyboard.

- Press the Power button.

- Press F9 (

) to confirm whether the backlight of

the LCD screen has been turned off.

Sleep problems

The critical low-battery error

message appears, and the

computer immediately turns

off.

•

The battery power is getting low. Connect the AC

power adapter to the computer.

The computer enters sleep

mode immediately after

Power-on.

Make sure that:

- The battery is charged.

- The operating temperature is within the acceptable

range. See “Chapter 2. Use and care Information” in

the Lenovo Safety and General Information Guide.

Note: If the battery is charged and the temperature is within range, have the computer

serviced.

Chapter 4. Troubleshooting

The computer does not

return from sleep mode and

the computer does not

work.

•

If your computer is in sleep mode, connect the AC

power adapter to the computer, then press the

Windows button or the Power button.

If the system still does not return from sleep mode,

your system has stopped responding, and you cannot

turn off the computer; reset the computer. Unsaved

data may be lost. To reset the computer, press and

hold the Power button for eight seconds or more. If

the computer still does not reset, remove the AC

power adapter.

•

Display panel problems

The screen is blank.

•

Do the following:

- If you are using the AC power adapter or the

battery, and the battery status indicator is on, press

F12 (

) to make the screen brighter.

- If the power indicator is blinking, press the Power

button to resume from sleep mode.

- Press F9 (

) to confirm whether the backlight of

the LCD screen has been turned off.

- If the problem persists, follow the solution in the

next problem “The screen is unreadable or

distorted.”

The screen is unreadable or

distorted.

•

Make sure that:

- The screen resolution and color quality are correctly

set.

- The monitor type is correct.

Incorrect characters appear

on the screen.

Is the operating system or programs installed

correctly? If they are installed and configured

correctly, have the computer serviced.

Sound problems

No sound can be heard

from the speakers even

when the volume is turned

up.

•

Make sure that:

- The Mute function is off.

- The combo audio jack is not being used.

- Speakers are selected as the playback device.

Chapter 4. Troubleshooting

Battery problems

Your computer shuts down

before the battery status

indicator shows empty.

-or-

•

Recharge the battery.

Your computer operates

after the battery status

indicator shows empty.