KitchenAid KCB348 User Manual

COMMERCIAL BLENDER  
USE AND CARE MANUAL  
Model KCB148 Bar Blender  
Model KCB348 Chef’s Blender  
®
KITCHENAID COMMERCIAL BLENDER  
TABLE OF CONTENTS  
INTRODUCTION  
WARRANTY AND SERVICE  
Blender Safety.......................................................................................2  
Important Safeguards...........................................................................3  
Proof of Purchase & Product Registration.............................................4  
Electrical Requirements.........................................................................5  
Warranty for the 50 United States & District of Columbia....................18  
Warranty for Puerto Rico ......................................................................18  
Arranging for Hassle-Free Replacement ................................................19  
Ordering Accessories & Replacement Parts ...........................................19  
Arranging for Service After the Warranty Expires .................................19  
Arranging for Service Outside the 50 United States  
FEATURES AND OPERATION  
Commercial Blender Features................................................................6  
& Puerto Rico........................................................................................19  
Using the Blender  
Before First Use..............................................................................9  
Operating the Blender ...................................................................9  
Using the Pulse Feature .................................................................11  
Using the Ingredient Cap...............................................................11  
Overload, Jam, & Thermal Safeguards ...........................................11  
Power-On Safeguard......................................................................11  
Operating Tips ...............................................................................12  
Care & Cleaning  
General Procedures........................................................................13  
Washing & Rinsing the Blender Jar ................................................13  
Cleaning the Base ..........................................................................13  
Sanitizing the Blender....................................................................14  
Troubleshooting....................................................................................15  
Accessories/Replacement Parts List.......................................................17  
1
BLENDER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read  
and obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.These words mean:  
You can be killed or seriously injured if you don’t immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don’t follow  
instructions.  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,  
and tell you what can happen if the instructions are not followed.  
2
IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always  
7. Do not use outdoors.  
be followed, including the following:  
8. Do not let the cord hang over the edge of a table or counter.  
9. Keep hands and utensils out of the container while blending to  
reduce the risk of severe injury to persons or damage to the Blender.  
A scraper may be used, but must be used only when the Blender is  
not running.  
1. Read all instructions.  
2. To protect against the risk of electrical shock, do not put the  
Blender in water or other liquids.  
3. Close supervision is necessary when any appliance is used by or  
near children.  
4. Unplug the Blender from the outlet when not in use, before putting  
on or taking off parts, and before cleaning.  
10. Blades are sharp. Handle carefully.  
11. Always operate the Blender with the cover in place.  
12. When blending hot liquids, remove the center piece of the  
two-piece cover.  
5. Avoid contact with moving parts.  
13. The use of attachments, including canning jars, not recommended  
by KitchenAid may cause a risk of injury to persons.  
14. This product is designed for household and commercial use.  
6. Do not operate any appliance with a damaged cord or plug, or after  
the appliance malfunctions or has been dropped or damaged in any  
manner. Return appliance to the nearest authorized service facility for  
examination, repair, or electrical or mechanical adjustment.  
SAVE THESE INSTRUCTIONS  
3
PROOF OF PURCHASE  
AND PRODUCT REGISTRATION  
Always keep a copy of the sales receipt showing the date of purchase of  
Please complete the following for your personal records:  
your Blender. Proof of purchase will assure you of in-warranty service.  
Model Number: Chef’s Blender – KCB348  
Bar Blender – KCB148  
Before you use your Blender, please fill out and mail your product  
registration card packed with the unit. This card will enable us to  
contact you in the unlikely event of a product safety notification and  
assist us in complying with the provisions of the Consumer Product  
Safety Act. This card does not verify your warranty.  
Serial Number __________________________________________________  
Date Purchased_________________________________________________  
Store Name ____________________________________________________  
4
ELECTRICAL REQUIREMENTS  
Volts: 120 V.A.C. only.  
Hertz: 60 Hz  
WARNING  
NOTE: This Blender has a 3 prong grounded plug. To reduce the risk of  
electrical shock, this plug will fit in an outlet only one way. If the plug does  
not fit in the outlet, contact a qualified electrician. Do not modify the  
plug in any way.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not use an extension cord. If the power supply cord is too short, have  
a qualified electrician or serviceman install an outlet near the appliance.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Failure to follow these instructions can result in death, fire, or  
electrical shock.  
5
COMMERCIAL BLENDER FEATURES  
Outstanding Performance  
The robust design handles job after job with outstanding results. It  
thoroughly blends frozen drinks and purées sauces and soups in about  
20 seconds.  
Die-Cast Metal Base  
Incredibly stable, the metal base stands up to the most intensive use  
while providing quiet operation. Rubber feet protect the countertop and  
eliminate “walk” during blending.  
Powerful Motor  
Motor generates more than 1 peak horsepower and is capable of  
speeds up to 21,000 rpm. High-efficiency fan and airflow design  
Model KCB348  
Chef’s Blender  
ensures cool operation.  
Model KCB148  
Bar Blender  
6
48 oz. Clear Polycarbonate or Stainless Steel Jar  
On/Off/Pulse Switch  
The 6-cup (48 oz.) jars are dishwasher safe. Each features a comfortable  
handle. The polycarbonate jar includes a durable handle with soft  
covering for additional comfort. The jar collar, blade assembly, and seals  
are built into the jar for strength, durability, and water-tight performance.  
Heavy-duty toggle switch turns the blender on and off.  
Blender can be pulsed by pressing the switch down  
momentarily. When pulsed, the blender operates at low  
speed for maximum control.  
Patented One-Piece Blade  
Speed Selection Buttons (Chef’s Blender only)  
Low, Medium, and High speeds provide versatility for  
every culinary task, from puréeing sauces and soups  
to blending frozen drinks. Indicator lights show the  
speed selected.  
Extra-thick, corrosion-resistant stainless steel blade has  
sharpened edges and high blade angles for extreme  
performance and long life. The blade is specially balanced  
to reduce vibration and minimize bearing wear. The all  
stainless steel blade assembly includes ball bearings for maximum  
efficiency and durability.  
Single Speed Operation (Bar Blender only)  
The Bar Blender’s single speed is optimized for quickly  
blending frozen drinks and crushing ice. To produce  
similar results with the Chef’s Blender, use the High  
speed setting.  
Jar Lid with Removable 2 oz. Ingredient Cap  
Jar lid provides a strong seal, yet is easy to remove. The  
lid’s convenient ingredient cap makes adding ingredients  
to the blender easy. With 1 and 2 ounce volume lines,  
the cap doubles as a handy measuring cup.  
One-Step Operation  
Move the On/Off/Pulse Switch to “On” or “Pulse”, and the blender starts  
immediately. The Chef’s Blender automatically starts at the Low speed  
setting; the Bar Blender will operate at high speed in the “On” position  
or low speed in the “Pulse” position. To start the Chef’s Blender at the  
Medium or High speed settings, turn on the blender while pressing the  
desired speed selection button.  
Scalloped Inner Jar Collar and Base  
The jar can be conveniently placed in any of 8 different  
positions on the base. The scalloped design provides an  
incredibly stable and secure coupling.  
Continued…  
7
COMMERCIAL BLENDER FEATURES  
Step Start™ Feature and Electronic Mixing Sensor  
Under Base Cord Wrap  
Blender automatically starts at a slow speed to minimize splattering,  
then quickly steps up to the selected speed. The electronic mixing  
sensor adjusts power automatically when blending to compensate for  
light or heavy ingredients.  
Wrap keeps excess cord out of sight and out of the way.  
Easy-to-Clean Design  
The smooth base and round power cord are easy to wipe clean. The jar  
and lid are dishwasher safe. The blade assembly does not need to be  
removed from the jar for cleaning.  
Overload, Jam, Thermal, and Power-On Safeguards  
If the blender is jammed, overloaded, or overheated, special electronic  
controls will shut off the unit to prevent damage. The power-on  
safeguard will prevent the blender from starting if it is plugged-in with  
the On/Off/Pulse Switch in the “On” position.  
8
USING THE BLENDER  
Before First Use  
WARNING  
Wash, rinse, and sanitize the blender before using it for the first  
time. See page 13 for cleaning instructions.  
Operating the Blender  
1. Uncoil the power cord from the storage area on the bottom of the  
blender base.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Do not use an extension cord.  
Failure to follow these instructions can result in death, fire, or  
electrical shock.  
2. Make certain the On/Off/Pulse Switch is in the “Off” position.  
3. Plug the power cord into a grounded 3 prong outlet.  
Continued…  
9
USING THE BLENDER  
4. Place the jar on the blender base and add the desired ingredients.  
6. Select other speeds on the Chef’s Blender by pushing the appropriate  
Speed Selection Button. The indicator lights will show the current  
speed selected.  
Place the lid on the blender jar.  
5. Move the On/Off/Pulse Switch to the “On” position to begin  
blending. The Chef’s Blender will automatically start at the Low  
speed setting.* The Bar Blender will run at high speed.  
7. To stop blending, move the On/Off/Pulse Switch to the  
“Off” position.  
To start the Chef’s Blender at the Medium (Med) or High speed settings, move the On/Off/Pulse  
Switch to the On” position while pressing the desired Speed Selection Button.  
*
10  
Using the Pulse Feature  
Overload, Jam, and Thermal Safeguards  
To pulse the ingredients in the blender, move the On/Off/Pulse Switch to  
the “Pulse” position and hold it for the desired length of time. The  
switch will instantly return to the “Off” position when released and the  
blender will stop. When pulsed, the blender operates at low speed for  
maximum control. The Pulse feature is great for blending jobs which  
require a delicate touch.  
The electronic controls of the blender will automatically shut off the  
unit when:  
The blender becomes overloaded due to a too-heavy ingredient  
mixture.  
The blender blades are jammed and will not rotate.  
The motor becomes overheated.  
Please refer to the troubleshooting section on page 15 for more  
information.  
Power-On Safeguard  
If the blender is plugged in with the On/Off/Pulse Switch in the “On”  
position, the blender will not start. Please refer to the troubleshooting  
section on page 15 for more information.  
Using the Ingredient Cap  
Ingredients can be added to the blender by removing the ingredient  
1
cap from the lid. To remove, rotate the cap counter-clockwise 2 turn  
and lift. Featuring 1 and 2 oz. (30 and 60 ml) volume lines, the cap  
can be used as a convenient measuring cup.  
NOTE: When operating the blender at higher speeds, with a full jar, or  
with hot contents, stop blender before adding ingredients.  
11  
OPERATING TIPS  
Keep the lid on the blender jar while blending. Do not remove the  
When chopping dry ingredients, make sure the blender jar, lid, and  
blender jar from the base while the blender is running.  
blade are completely dry.  
Stop the blender and unplug before using utensils in the blender jar. Do  
not use metal utensils – they can scratch the jar or damage the blade.  
With foods that tend to stick to the jar, use the Pulse feature.  
For many ingredient mixtures, start the blending process at the Low  
speed setting to combine the ingredients thoroughly, then increase to  
a higher speed if necessary.  
Blend warm or hot liquids using the Low speed or Pulse setting.  
Increase speed if necessary. Cool hot foods, if possible, before  
blending.  
The ingredient cap can be removed and liquid or ice added to the  
Chef’s Blender at the Low speed setting. When operating the blender  
at higher speeds, with a full jar, or with hot contents, stop the blender  
before adding ingredients.  
Add food to the blender jar in larger quantities than you would  
with other blenders – you can add 3 to 4 cups at a time versus  
1 cup portions.  
Thorough blending usually requires only a few seconds of operation.  
Be careful not to over-process foods.  
12  
CARE AND CLEANING  
3. Place the jar on the blender base and attach the lid. Run the blender  
General Procedures  
for 30 seconds at the High speed setting. (The Bar Blender runs at  
the equivalent of High speed in the “On” position.) Remove the  
blender jar and empty contents.  
Wash and rinse the blender jar, and clean the base, immediately after  
every use. Do not let food residue dry on any part of the blender jar  
or base.  
Sanitize the blender before initial use and whenever the blender will  
not be used for more than one hour.  
4. Repeat Steps 2 and 3 until no food residue remains in the jar or on  
the blade assembly.  
Do not use abrasive cleansers or scouring pads for cleaning.  
3
5. Rinse the jar by filling it 4 full with warm water (approx. 5 cups), then  
Do not use sharp objects to clean around the speed  
selection buttons.  
repeat Step 3.  
6. Wipe the exterior of the blender jar and lid with a warm, sudsy cloth;  
wipe clean with a damp cloth and dry with a soft cloth.  
Do not immerse the blender base or cord in water.  
To maximize the life of the polycarbonate jar, KitchenAid does not  
recommend automatic dishwashing.  
Cleaning the Base  
1. Unplug the blender before cleaning the base and cord.  
Washing and Rinsing the Blender Jar  
2. Wipe the blender base and cord with a warm, sudsy cloth; wipe  
clean with a damp cloth and dry with a soft cloth.  
1. Remove the ingredient cap from the jar lid. Rinse the jar, lid, and  
ingredient cap under running water to remove as much food residue  
as possible. Return the ingredient cap to the lid.  
3
2. Fill the jar 4 full (approx. 5 cups) with warm water  
(up to 115° F or 46° C) and add 1 or 2 drops of manual  
dishwashing liquid.  
Continued…  
13  
CARE AND CLEANING  
4. Remove the ingredient cap from the lid. Immerse the lid and cap in  
Sanitizing the Blender  
sanitizing solution for 2 minutes.  
For sanitizing the blender, use a sanitizing solution with a chlorine  
concentration in the range of 100 to 200 parts-per-million. Such a  
solution can be made by adding 1 tablespoon of chlorine bleach to  
1 gallon of lukewarm water.  
5. Let jar, ingredient cap, and lid air dry. Do not rinse with water.  
6. Unplug the blender before sanitizing the base and cord.  
1. Wash and rinse the blender jar, and clean the base, before sanitizing.  
7. Dampen a clean, soft cloth with sanitizing solution, and wipe the  
base and cord thoroughly. Let base and cord air dry.  
3
2. Fill the jar 4 full with sanitizing solution (approx. 5 cups). Place the  
jar on the blender base and attach the lid.  
3. Run the blender for 2 minutes at the High speed setting. (The Bar  
Blender runs at the equivalent of High speed in the  
On” position.)  
Remove the blender jar and empty contents. Do not rinse with water.  
14  
TROUBLESHOOTING  
If the blender does not operate when switched on:  
– The blender may be overheated. If the motor exceeds a certain  
temperature, the thermal safeguard will engage to prevent damage.  
This may happen when blending multiple jars of heavy ingredients  
for a prolonged period. Move the On/Off/Pulse Switch to the “Off”  
position. The thermal safeguard will prevent the blender from  
running until it is cool enough to operate safely. Let the blender cool  
for 30 minutes, then resume blending. If the blender does not start,  
move the On/Off/Pulse Switch back to the “Off” position and let the  
blender cool for an additional 30 minutes.  
– Check to see if the blender is plugged into a grounded  
3 prong outlet. If it is, unplug the blender, then plug it into the  
same outlet again. If the blender still does not work, check the fuse  
or circuit breaker on the electrical circuit the blender is connected  
to and make sure the circuit is closed.  
– The blender may be jammed or overheated. Move the On/Off/Pulse  
Switch to the “Off” position and refer to the troubleshooting  
instructions in the remainder of this section.  
On the Chef’s Blender, the high speed  
indicator light will flash when the blender is  
overheated or jammed.  
If the blender stops while blending:  
– The blender may be jammed. If a foreign object or blender  
ingredients jam the blades, the blender will shut off to prevent  
damage to the motor. Move the On/Off/Pulse Switch to the  
“Off” position to reset the blender. Remove the jar from the  
base and free the blades by breaking-up or removing the  
contents at the bottom of the jar.  
– The blender may be overloaded. If the blender slows excessively  
when blending heavy ingredients, it will shut off to prevent  
damage. Move the On/Off/Pulse Switch to the “Off” position to  
reset the blender. Remove the jar from the base and divide the  
jar contents into smaller batches. Adding liquid to the jar may  
also reduce the load on the blender.  
On the Chef’s Blender, the high speed  
indicator light will flash when the blender is  
jammed or overheated.  
On the Chef’s Blender, the low speed  
indicator light will flash when the blender is  
overloaded.  
Continued…  
15  
TROUBLESHOOTING  
If the blender is plugged in with the On/Off/Pulse Switch in  
the “On” position:  
On the Chef’s Blender, all three speed  
indicator lights will flash when the  
power-on safeguard is engaged.  
– The power-on safeguard will engage and the blender will not start.  
To reset the blender, move the On/Off/Pulse Switch to the “Off”  
position. The blender will now operate normally.  
If the problem cannot be fixed with the steps in this section, see the  
KitchenAid Warranty and Service on page 18.*  
*Do not return the Blender to the retailer. Retailers do not provide service.  
16  
ACCESSORIES/REPLACEMENT PARTS LIST  
Jar Lid with  
Ingredient Cap  
8211477  
Accessory Item  
Model Number  
8211478  
(not shown)  
48 oz. Polycarbonate Jar with Blade Assembly  
and Lid/Cap (assembled)  
KCB48PCJ  
48 oz. Stainless Steel Jar with Blade Assembly  
and Lid/Cap (assembled)  
KCB48SSJ  
Replacement Item  
Part Number  
8211477  
48 oz. Polycarbonate Jar Lid with Ingredient Cap  
48 oz. Stainless Steel Jar Lid with Ingredient Cap  
8211478  
Jar with Blade  
Assembly, Lid, and  
Ingredient Cap  
KCB48PCJ  
Blade Assembly and Retainer Nut  
for Polycarbonate Jar  
8211473  
KCB48SSJ (not shown)  
Blade Assembly and Retainer Nut  
for Stainless Steel Jar  
8211472  
Lower Coupler  
4176868  
8211458  
Service Tool  
Blade Assembly  
and Retainer Nut  
8211473  
(for replacing blade assembly and lower coupler)  
Commercial Blender Use and Care Manual  
8211464  
8211472  
(not shown)  
Lower Coupler  
4176868  
Ordering Accessories/Replacement Parts  
To order accessories/replacement parts for your blender, call the  
KitchenAid Customer Satisfaction Center toll-free at 1-800-541-6390  
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,  
10 a.m. to 5 p.m.  
Service Tool  
8211458  
17  
WARRANTY AND SERVICE  
KitchenAid does not assume any responsibilities for incidental  
Warranty for the 50 United States  
and District of Columbia  
or consequential damages. Some states do not allow the exclusion  
or limitation of incidental or consequential damages, so this exclusion  
may not apply to you. This warranty gives you specific legal rights and  
you may also have other rights which vary from state to state.  
This warranty extends to the purchaser and any succeeding owner for  
KitchenAid® Commercial Blenders, Models KCB348 and KCB148,  
operated in the 50 United States and District of Columbia.  
Warranty for Puerto Rico  
Length of  
Warranty:  
12 Month Full Warranty for Commercial Use, from  
date of purchase.  
A limited 12 month warranty extends to the purchaser and any  
succeeding owner for Commercial Blenders, Models KCB348 and  
KCB148, operated in Puerto Rico. During the warranty period, all service  
must be handled by an Authorized KitchenAid Service Center.  
KitchenAid  
Will Pay  
For Your  
Hassle-Free Replacement of your Blender. See  
Arranging for Hassle-Free Replacement” for details,  
or call the KitchenAid Customer Satisfaction Center  
toll-free at 1-800-541-6390.  
Choice of:  
Please bring the Blender, or ship it prepaid and insured, to the nearest  
Authorized Service Center. Call toll-free 1-800-541-6390 Monday  
through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to  
5 p.m. to learn the location of a Service Center near you. Your repaired  
Blender will be returned to you prepaid and insured.  
OR  
The replacement parts and repair labor costs to  
correct defects in materials and workmanship.  
Service must be provided by an Authorized  
KitchenAid Service Center. See the KitchenAid®  
Commercial Blender Warranty for Puerto Rico for  
details on how to arrange for service.  
A. Damage resulting from accident, alteration,  
misuse or abuse.  
KitchenAid  
Will Not  
B. Any shipping or handling costs to deliver your  
Blender to an Authorized Service Center.  
C. Replacement parts or repair labor costs for  
Blenders operated outside the 50 United States  
and District of Columbia.  
Pay For:  
18  
Arranging for Hassle-free Replacement  
Arranging for Service After the Warranty Expires  
If you reside in the 50 United States and your KitchenAid®  
Commercial Blender should fail within 12 months of ownership, simply  
call our toll-free Customer Satisfaction Center at 1-800-541-6390  
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,  
10 a.m. to 5 p.m. Give the consultant your complete shipping address.  
(No P.O. Box Numbers, please.)  
For service information, call toll-free 1-800-541-6390 Monday through  
Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m.,  
or write to: Customer Satisfaction Center, KitchenAid Portable  
Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.  
WARNING  
KitchenAid will arrange to deliver an identical or comparable  
replacement to your door free of charge and arrange to have your  
“failed” Blender returned to us. Your replacement unit will also be  
covered by our 12 month full warranty.  
Electrical Shock Hazard  
Unplug before servicing.  
When you receive your replacement Commercial Blender, use the carton  
and packing materials to pack-up your “failed” Blender. In the carton,  
include your name and address on a sheet of paper along with a copy of  
the proof of purchase (register receipt, credit card charge slip, etc.).  
Failure to do so can result in death or electrical shock.  
Arranging for Service Outside the 50 United States  
and Puerto Rico  
Ordering Accessories and Replacement Parts  
Please refer to page 17 for available replacement parts. To order accessories  
or replacement parts for your Blender, call toll-free 1-800-541-6390  
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,  
10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid  
Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.  
Consult your local KitchenAid dealer or the store where you purchased  
your Commercial Blender for information on how to obtain service.  
19  
®
FOR THE WAY IT’S MADE.  
® Registered Trademark/™ Trademark of KitchenAid, U.S.A.  
© 2004. All rights reserved.  
8211464  
Specifications subject to change without notice.  
dZw39181204  

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