Ceiling-mounted Heater (with ConnexTM)
RCH5031CXW
IMPORTANT INSTRUCTIONS
Installation Instructions
When using electrical appliances, basic precautions should always
be followed to reduce the risk of fire, electric shock and injury to per-
son, including the following:
Figure 1
Electrical
Knockouts
Mounting
Bracket
1. Read all instructions before using this heater.
Wire Clips
2. The heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least
a 3 ft. (1 m) from the front of the heater and keep them away
from the sides.
Temperature
Sensor
3. Wiring procedures and connections should be in accordance
with the National Electric Code (NEC & CEC) and local codes.
Grill Box
4. Extreme caution is necessary when any heater is used by or
near children or invalids and whenever the unit is left operating
and unattended.
Securing
Screws
5. Do not operate any heater after it malfunctions. Disconnect
power at service panel and have heater inspected by a certified
electrician before reusing.
Wiring Compartment
Cover
6. To disconnect heater, turn off power to heater circuit at main dis-
connect panel.
WARNING: Wiring procedures and connections should be in ac-
cordance with the National Electric code (NEC) and local codes.
7. Do not use outdoors.
8. Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause fire, electric
shock, or injury to persons.
WARNING: To reduce the risk of fire, do not store or use gasoline
or other flammable vapors and liquids in the vicinity of the heater.
9. A heater has hot and arcing or sparking parts inside. Do not use
it in areas where gasoline, paint or flammable liquids are used
or stored.
10. This heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. Keep combustible materials such as:
furniture, pillows, bedding, papers, clothes and curtains away
from heater.
CAUTION: The heater should be mounted for DOWNWARD dis-
charge only.
CAUTION: High temperature, risk of fire, keep electrical cords,
drapery, furnishings, and other combustibles at least 3 feet (0.9m)
from the front of the heater and away from the side and rear.
1. Unpack the heater from the carton.
2. With the unit outlet pointing up, using the provided allen key,
11. Do not insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or fire, or
damage the heater.
remove the 4 screws to remove the grill box off of the unit.
3. Flip the unit over and loosen 1 screw to remove the mounting
bracket.
12. To prevent a possible fire, do not block air intake or exhaust in
any manner.
4. Determine the desired location, keeping in mind the minimum
!
NOTE: This equipment has been tested and found to comply with the limits
clearances indicated in Figure 2.
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the
following measures:
5. Secure the mounting bracket to the ceiling.
CAUTION: The ceiling and mounting hardware must have ad-
equate strength to support the heater. Attachment to a firm support
is a necessity.
6. Loosen 2 screws to remove the wiring compartment cover. (Fig-
ure 1)
7. Remove the desired knockout from the terminal box.
! NOTE: It is only necessary to remove the knockout(s) that will
feed the power supply wiring, keeping in mind the heater mounting
location and supply wire location.
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment on a circuit different from that to which the
receiver is connected.
Figure 2
•
Consult the dealer or an experienced radio/TV technician for help.
MINIMUM
6" (15.3 cm)
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC CAUTION: Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to operate
this equipment.
MINIMUM
8' (244 cm)
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
SAVE THESE INSTRUCTIONS
7213980100R05
!
NOTE: There is a 3 second delay between pressing the last button
on the controller and the RCH.
Warranty
!
NOTE: To desynchronize a RCH from the synchronized CON-
The Manufacturer warrants the RCH series ceiling heaters and com-
ponents of the enclosed product against any defect in material or
workmanship for a period of one year from the date of purchase. In
full satisfaction of any claims under this Warranty the Manufacturer
will repair or replace without charge, in its factory or in the field as it
alone may decide, any parts which in its opinion are defective.
NEXTM Controller; on either the RCH or the controller:
1. Press and hold the V for 3 seconds.
2. Press the V, ✚ and then –.
Nothing will need to be done to the other component.
The Dimplex multi-zone CONNEXTM controller is sold separately and
is available for purchase from your authorized Dimplex dealer.
The Manufacturer shall not be responsible for any transportation or
shipping costs in relation to such repair or replacement except as
specifically assumed by it. Misuse of this product or repairs by per-
sons other than the Manufacturer’s authorized personnel without the
Manufacturer’s written approval, will void this Warranty.
F. Lock Icon
This Warranty is in lieu of all other warranties or conditions whether
express or implied including but not limited to those of merchant-
ability or fitness for purpose and shall constitute the sole remedy of
the Purchaser and the sole liability of the Manufacturer in respect of
the sale of the product, whether in the nature of breach or breach of
fundamental term, or of negligence or otherwise.
The RCH has a Lock feature to prevent settings from accidentally
being changed.
1. Press and hold the V for 3 seconds. Both the
and
Icons
will begin to flash.
2. To Enable: Within 5 seconds press ✚, then –, then ✚, then –.
The icon will appear
To Disable: Within 5 seconds press –, then ✚, then –, then ✚.
The icon will disappear.
NOTE: The RCH can be locked in either the Comfort or Economy
The Manufacturer shall not be liable for any special, indirect or con-
sequential damages or for any damages resulting from removal or
replacement of a heater subject to warranty claim without the Manu-
facturer’s authorization.
This Warranty is transferable by the original consumer purchaser
of the product. Any claims under this Warranty must be submitted
in writing to the Service Manager, Dimplex North America Ltd., 1367
Industrial Rd., Cambridge, Ontario N4H 4W3, Canada.
!
Setting. Ensure that the desired icons are present when locking is
complete.
Maintenance Instructions
Replacement Parts
WARNING: Always disconnect power at the circuit breaker to the
Cutout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RCH-CUTOUT-RP
Fan Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RCH-FAN-RP
Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RCH-MOTOR-RP
Housing Cover. . . . . . . . . . . . . . . . . . . . . . . . . RCH-COVER-CX-RP
Display Board . . . . . . . . . . . . . . . . . . . . . . . CMH-DISPLAYPCB-RP
Power Board . . . . . . . . . . . . . . . . . . . . . . . . . RCH-POWERPCB-RP
Control Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . RCH-3FNTCRP
unit prior to performing any maintenance or service operation.
CAUTION: Allow adequate time for the element and body casing
to cool before attempting to work on the heater.
It is suggested that the heater be inspected regularly, for cleanliness
of the fan intake and exhaust grilles, to ensure optimal performance
is maintained. The grilles can be cleaned either by vacuuming off
all dust and dirt or, washing the grille box in warm, soapy water and
allowing to dry thoroughly before reinstalling. Once cleaning is com-
plete replace the grille and restore power.
CONNEXTM Controllers
Single Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . DPCRWS
Multi-zone Controller . . . . . . . . . . . . . . . . . . . . . . . . . .CX-MPC
WARNING: TO PREVENT THE RISK OF FIRE OR INJURY, DO
NOT OPERATE THE HEATER UNLESS IT IS FULLY ASSEM-
BLED.
At least at yearly intervals the wire connection condition should be
inspected to ensure full electrical continuity and optimal performance
is maintained.
WARNING: The user can perform cleaning ONLY. All other servic-
ing should be performed by qualified service personnel.
1367 Industrial Road Cambridge ON Canada N4H 4W3
In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice.
© 2016 Dimplex North America Limited
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