Lexmark All In One Printer S500 Series User Manual

Intuition S500 Series User's Guide  
November 2010  
Machine type(s):  
4443  
Model(s):  
301, 30E, 31n, 3En, 30p  
Contents  
3
Contents  
4
Safety information  
Connect the power cord to an electrical outlet that is near the product and easily accessible.  
Do not place or use this product near water or wet locations.  
Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.  
This product is designed, tested, and approved to meet strict global safety standards with the use of specific  
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not  
responsible for the use of other replacement parts.  
CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path.  
To avoid injury, use caution when accessing this area for clearing a paper jam.  
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not  
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and  
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for  
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.  
Refer service or repairs, other than those described in the user documentation, to a professional service person.  
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug  
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.  
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or  
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning  
storm.  
SAVE THESE INSTRUCTIONS.  
Safety information  
5
   
About your printer  
Thank you for choosing this printer!  
We've worked hard to make sure it will meet your needs.  
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s  
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and  
make sure you check the latest updates on our Web site.  
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If  
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to  
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the  
reason we do what we do, and your suggestions help us do it better.  
Minimizing your printer's environmental impact  
We are committed to protecting the environment and are continually improving our printers to reduce their  
environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's  
environmental impact even further.  
Conserving energy  
Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver  
mode after the printer is left idle for 10 minutes.  
Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby  
mode after the printer has been idle for a set amount of time (the Power Saver timeout).  
Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus  
conserving energy and other resources.  
Conserving paper  
Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides  
of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later.  
Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print  
multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.  
Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically  
(depending on your printer model).  
Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print Preview dialog,  
or the printer display (depending on your printer model).  
Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a  
computer program, application, or flash drive for presentation.  
Use recycled paper.  
About your printer  
6
     
Conserving ink  
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are  
ideal for printing documents that are mostly text.  
Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges.  
Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep  
Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.  
Recycling  
Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink  
cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag.  
Recycle the product packaging.  
Recycle your old printer instead of throwing it away.  
Recycle paper from discarded print jobs.  
Use recycled paper.  
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.  
Finding information about the printer  
Publications  
What are you looking for?  
Find it here  
Initial setup instructions:  
Setup documentation  
The setup documentation came with the printer and is  
also available on the Lexmark Web site at  
Connecting the printer  
Installing the printer software  
About your printer  
7
 
What are you looking for?  
Find it here  
Additional setup and instructions for using the printer:  
Selecting and storing paper and specialty media  
Loading paper  
User's Guide  
The User's Guide is available on the installation software  
CD.  
Performing printing, copying, scanning, and faxing tasks,  
depending on your printer model  
Configuring printer settings  
Viewing and printing documents and photos  
Setting up and using printer software  
Setting up and configuring the printer on a network,  
For updates, check our Web site at  
depending on your printer model  
Caring for and maintaining the printer  
Troubleshooting and solving problems  
Help using the printer software  
Windows or Mac Help  
Open a printer software program or application, and  
then click Help.  
?
Click  
to view context-sensitive information.  
Notes:  
The Help installs automatically with the printer  
software.  
The printer software is located in the printer  
Program folder or on the desktop, depending on  
your operating system.  
The latest supplemental information, updates, and online  
technical support:  
Lexmark Support Web site—  
Troubleshooting hints and tips  
Frequently asked questions  
Documentation  
Driver downloads  
Live chat support  
Note: Select your region, and then select your product  
to view the appropriate support site.  
Record the following information (located on the store  
receipt and the back of the printer), and have it ready  
when you contact support so that they may serve you  
faster:  
E-mail support  
Machine Type number  
Serial number  
Date purchased  
Store where purchased  
Telephone support  
In the US, call us at:  
1-800-332-4120  
Monday–Friday (8:00 AM–11:00 PM ET), Saturday  
and Sunday (11:00 AM–8:00 PM ET)  
Support telephone numbers and hours of operation for  
your region or country can be found on the Support Web  
site (http://support.lexmark.com) or on the printed  
warranty that came with your printer.  
About your printer  
8
What are you looking for?  
Find it here  
Warranty information  
Warranty information varies by country or region:  
In the US—See the Statement of Limited Warranty  
included with this printer, or at  
Rest of the world—See the printed warranty that  
came with your printer.  
Understanding the parts of the printer  
11  
10  
1
2
3
4
9
8
7
6
5
Use the  
To  
1
2
3
4
5
Paper guide adjustment lever Adjust the paper guides.  
Paper support  
Load paper.  
Paper guides  
Keep paper straight when feeding.  
Insert a memory card.  
Memory card slots  
PictBridge and USB port  
Connect a PictBridge-enabled digital camera, USB Bluetooth adapter or a flash drive  
to the printer.  
6
Card reader light  
Check card reader status. The light blinks to indicate that a memory card is being  
accessed.  
7
8
9
Wi-Fi indicator  
Check wireless status.  
Paper exit tray  
Hold paper as it exits.  
Printer control panel  
Operate the printer.  
10 Scanner lid  
Access the scanner glass.  
Prevent items from falling into the paper slot.  
11 Paper feed guard  
About your printer  
9
                   
1
2
3
8
4
6
7
5
Use the  
To  
1
2
3
Scanner lid  
Scanner glass  
USB port  
Access the scanner glass.  
Scan and copy photos and documents.  
Connect the printer to a computer using a USB cable.  
Warning—Potential Damage: Do not touch the USB port except when plugging in or  
removing a USB cable or installation cable.  
4
5
Power supply with port Connect the printer to a working electrical outlet that is near and accessible.  
Duplex unit  
Print on both sides of a sheet of paper.  
Remove paper jams.  
6
Printhead access  
Install the printhead.  
Note: The carrier moves to the printhead access area when no printhead is installed in the  
printer.  
7
8
Ink cartridge access  
Scanner unit  
Install, replace, or remove ink cartridges.  
Access the ink cartridges and printhead.  
Remove paper jams.  
About your printer  
10  
           
Ordering and replacing supplies  
Ordering ink cartridges  
Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.  
Lexmark S500 Series models (except Lexmark S508)  
Return Program Cartridge1  
Regular cartridge2  
100A  
Item  
Black cartridge  
100  
High yield black cartridge  
Yellow color cartridge  
High yield yellow color cartridge  
Cyan color cartridge  
100XL  
100  
100XLA  
100A  
100XL  
100  
100XLA  
100A  
High yield cyan color cartridge  
Magenta color cartridge  
High yield magenta color cartridge  
100XL  
100  
100XLA  
100A  
100XL  
100XLA  
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.  
2 Available only on the Lexmark Web site at www.lexmark.com.  
Lexmark S508 models  
Return Program Cartridge1  
Regular cartridge2  
108A  
Item  
Black cartridge  
108  
High yield black cartridge  
Yellow color cartridge  
High yield yellow color cartridge  
Cyan color cartridge  
108XL  
108  
108XLA  
108A  
108XL  
108  
108XLA  
108A  
High yield cyan color cartridge  
Magenta color cartridge  
High yield magenta color cartridge  
108XL  
108  
108XLA  
108A  
108XL  
108XLA  
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.  
2 Available only on the Lexmark Web site at www.lexmark.com.  
Using genuine Lexmark ink cartridges  
Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our  
inks are formulated to work with your printer and help extend the life of your product. We recommend that you use  
only genuine Lexmark ink cartridges.  
Ordering and replacing supplies  
11  
     
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.  
Replacing ink cartridges  
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately  
after removing the old ones, or the ink remaining in the printhead nozzles may dry out.  
1 Turn on your printer.  
2 Open the printer.  
Note: The printhead moves to the cartridge installation position.  
3 Press the release tab, and then remove the used ink cartridge or cartridges.  
2
1
4 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.  
If your ink cartridge comes with a muzzle cap, then remove the cap.  
Ordering and replacing supplies  
12  
 
If your ink cartridge comes with a twist cap, then twist and remove the cap.  
5 Install each ink cartridge. Use two hands to install the black cartridge.  
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air.  
6 Close the printer.  
Ordering paper and other supplies  
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.  
Item  
Part Number  
USB cable  
1021294  
For more information, go to www.lexmark.com.  
Paper  
Paper size  
Lexmark Photo Paper  
Letter  
A4  
4 x 6 in.  
L  
Notes:  
Availability may vary by country or region.  
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark  
PerfectFinishTM Photo Paper.  
For more information, go to www.lexmark.com  
Ordering and replacing supplies  
13  
 
Paper  
Paper size  
Lexmark PerfectFinish Photo Paper  
Letter  
A4  
4 x 6 in.  
L  
Notes:  
Availability may vary by country or region.  
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark  
PerfectFinishTM Photo Paper.  
For more information, go to www.lexmark.com  
Recycling Lexmark products  
To return Lexmark products for recycling:  
1 Visit our Web site at www.lexmark.com/recycle.  
2 Find the product type you want to recycle, and then select your country or region from the list.  
3 Follow the instructions on the computer screen.  
Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local  
recycling center. Contact your local recycling center to determine the items they accept.  
Ordering and replacing supplies  
14  
 
Using the printer control panel buttons and menus  
Using the printer control panel  
The following diagrams explain the sections of the printer control panel:  
1
2
3
4
5
6
7
8
ON  
COLOR  
BLACK  
START  
Setup  
2-Sided  
Eco-Mode  
13  
12  
11  
10  
9
Use  
To  
Turn the printer on and off.  
1
Power  
Switch to Power Saver mode.  
Note: When the printer is on, press to switch to Power  
Saver mode. Press and hold for three seconds to turn  
off the printer.  
2
3
Copy  
Scan  
Access the copy menu and make copies.  
Access the scan menu and scan documents.  
4
5
Photo  
Back  
Access the photo menu and print photos.  
Return to the previous screen.  
Exit from one menu level to a higher one.  
6
7
Color/Black  
Switch to color mode or black-and-white mode.  
Start  
Start a print, scan, or copy job, depending on which mode is  
selected.  
Using the printer control panel buttons and menus  
15  
   
Use  
To  
8
9
2-Sided/Eco-Mode  
Activate 2-Sided to:  
Print on both sides of the paper (duplex).  
Activate Eco-Mode to:  
Print on both sides of the paper (duplex).  
Change to Power Saver mode after the printer is left idle  
for 10 minutes.  
Set screen brightness to low.  
Cancel  
Cancel a print, copy, or scan job in progress.  
Exit from a menu level of the Copy, Scan, Photo, or File  
Print menu to the top level of a menu.  
Exit from a menu level of the Setup menu to the top level  
of the previous mode.  
Clear current settings or error messages, and return to  
default settings.  
10 Arrow buttons  
Choose a menu or submenu item that appears on the  
display.  
11 Select  
Select menu options.  
Save settings.  
Feed or eject paper. Press and hold for 3 seconds to feed  
or eject paper from the printer.  
12 Display  
View:  
Printer status  
Messages  
Menus  
Note: The display is turned off in Power Saver mode.  
13 Setup  
Access the setup menu and change printer settings.  
Note: The Copy, Scan, and Photo button lights are off when  
this button is selected.  
Changing temporary settings into new default settings  
The following menus revert to default settings after two minutes of inactivity or after the printer is turned off:  
Copy menu  
Copies  
Quality  
Resize  
Lighter/Darker  
Collate  
Photo Reprint  
Pages per Sheet  
Original Size  
Copies per Sheet  
Content Type  
Using the printer control panel buttons and menus  
16  
 
Scan menu  
Quality  
Original Size  
Fax menu (selected models  
only)  
Lighter/Darker  
Quality  
Photo menu  
The following Photo options will not time out after two minutes of inactivity or after you  
turn off the printer, but they will return to the factory default settings when a memory card  
or flash drive is removed.  
Layout  
Colorized Effect  
Photo Size  
Quality  
To change the temporary settings into new default settings  
1 From the printer control panel, press  
.
2 Press the up or down arrow button to scroll to Defaults, and then press  
.
3 Press the up or down arrow button to scroll to Set Defaults, and then press  
.
Use Currentappears on the display.  
4 Press  
again to select Use Current.  
5 Press  
until you exit Setup, or press another mode button.  
To disable the settings timeout feature  
You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two  
minutes of inactivity or after the printer is turned off.  
1 From the printer control panel, press  
2 Press the up or down arrow button to scroll to Device Setup, and then press  
3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press  
4 Press the up or down arrow button to scroll to Never, and then press  
5 Press until you exit Setup, or press another mode button.  
.
.
.
.
Changing the Power Saver timeout  
The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle.  
The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent  
on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power  
Saver timeout.  
1 From the printer control panel, press  
.
2 Press the up or down arrow button to scroll to Device Setup, and then press  
.
3 Press the up or down arrow button to scroll to Power Saver, and then press  
.
Using the printer control panel buttons and menus  
17  
 
4 Press the up or down arrow button to select a Power Saver timeout, and then press  
5 Press until you exit Setup, or press another mode button.  
.
Saving paper and energy with Eco-Mode  
The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves  
money.  
Note: If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings  
that are part of Eco-Mode.  
When Eco-Mode is enabled, the printer automatically switches to the following settings:  
The printer display is dimmed.  
The printer changes to Power Saver mode after ten minutes.  
The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac  
OS X 10.6 or later (selected models only).  
To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on.  
Resetting to factory settings  
Resetting to factory default settings will delete all the printer settings you have previously selected.  
Using the printer control panel menus  
1 From the printer control panel, press  
.
2 Press the up or down arrow button to scroll to Defaults, and then press  
.
3 Press the up or down arrow button to scroll to Set Defaults, and then press  
.
4 Press the up or down arrow button to scroll to Use Factory, and then press  
.
5 When prompted to set the initial settings of your printer, make your selections using the printer control panel  
buttons.  
Initial Setup Completeappears on the display.  
Using a button combination (if you cannot read the current language)  
1 Turn off the printer.  
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn  
off the printer.  
2 From the printer control panel, press and hold  
and , and then press and release to turn the printer on.  
Note: Do not release and until Language Selectionappears on the display, indicating that the printer  
has been reset.  
3 When prompted to set the initial settings of your printer, make your selections using the printer control panel  
buttons.  
Initial Setup Completeappears on the display.  
Using the printer control panel buttons and menus  
18  
   
Using the printer software  
Minimum system requirements  
The printer software requires up to 500MB of free disk space.  
Supported operating systems  
Microsoft Windows 7 (Web only)*  
Microsoft Windows Vista (SP1)  
Microsoft Windows XP (SP3)  
Microsoft Windows 2000 (SP4 or later)  
Macintosh PowerPC OS X version 10.3.9 to 10.6  
Macintosh Intel OS X version 10.4.4 to 10.6  
Linux Ubuntu 8.10 and 8.04 LTS (Web only)*  
Linux openSUSE 11.1 and 11.0 (Web only)*  
Linux Fedora 10 (Web only)*  
* The printer driver for this operating system is available only at http://support.lexmark.com.  
Using the Windows printer software  
Software installed during printer installation  
When you set up the printer using the installation software CD, all the necessary software was installed. You may have  
chosen to install some additional programs. The following table provides an overview of various software programs  
and what they can help you do.  
If you did not install these additional programs during initial installation, then reinsert the installation software CD, run  
the installation software, and then select Install Additional Software from the Software Already Installed screen.  
Using the printer software  
19  
     
Printer software  
Use the  
To  
Launch applications or programs.  
LexmarkTM Printer Home  
(referred to as Printer Home)  
Access the Fax Solutions software.  
Scan or e-mail a photo or document.  
Edit scanned documents.  
Scan documents to PDF.  
Adjust settings for the printer.  
Order supplies.  
Maintain ink cartridges.  
Print a test page.  
Register the printer.  
Contact technical support.  
Lexmark Fast Pics  
Manage, edit, transfer, and print photos and documents.  
(referred to as Fast Pics)  
Lexmark Toolbar  
Print black or text-only Web pages to save ink.  
Schedule automatic printing of Web pages.  
Access Picnik and edit photos online.  
(referred to as Toolbar)  
Print, scan, or convert local files from Windows.  
Lexmark Tools for Office  
Access your favorite settings in Microsoft Office 2007.  
(referred to as Tools for Office)  
Lexmark Fax Solutions  
Send a fax.  
(referred to as Fax Solutions)  
Receive a fax in three-in-one printers.  
Add, edit, or delete contacts in the built-in phone book.  
Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup  
Utility to set the Speed Dial and Group Dial numbers, set Ringing and  
Answering, and print fax history and status reports.  
Abbyy Sprint OCR  
Scan a document and produce text that you can edit with a word-processing  
program.  
Lexmark Wireless Setup Utility  
Set up the wireless printer on a wireless network.  
(referred to as Wireless Setup Utility)  
Change the wireless settings of the printer.  
Note: This program is installed automatically with the printer software if the  
printer has wireless capability.  
Lexmark Service Center  
Troubleshoot the printer.  
(referred to as Service Center)  
Access the printer maintenance functions.  
Contact technical support.  
Notes:  
This program is installed automatically with the printer software.  
You may be prompted to install this program from the Web, depending on  
your printer model.  
Using the printer software  
20  
Use the  
To  
Printing Preferences  
When you select File Print with a document open and then click Properties, a  
Printing Preferencesdialogappears. Thedialogletsyou select optionsforthe print  
job, such as the following:  
Select the number of copies to print.  
Print two-sided copies.  
Select the paper type.  
Add a watermark.  
Enhance images.  
Save settings.  
Note: Printing Preferences is installed automatically with the printer software.  
Note: Your printer may not come with some of these programs or some of the functions of these programs, depending  
on the features of the printer that you purchased.  
Using the Macintosh printer software  
Software installed during printer installation  
Applications are installed along with the printer software during installation.  
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
2 Double-click the application that you want to use.  
Use the  
To  
Print dialog  
Adjust the print settings and schedule print jobs.  
Note: With a document or photo open, choose File > Print to  
access the Print dialog.  
Printer Services dialog (not available in Mac OS X  
version 10.5 or later)  
Access the printer utility.  
Troubleshoot.  
Order ink or supplies.  
Contact Lexmark.  
Check the printer software version installed on the  
computer.  
Scan Center (in Mac OS X version 10.6)  
or  
Scan photos and documents.  
Customize settings for scan jobs.  
Lexmark All-In-One Center (in Mac OS X version 10.5 or  
earlier)  
(referred to as All-In-One Center)  
Printer Settings (in Mac OS X version 10.6)  
or  
Customize settings for fax jobs.  
Create and edit the Contacts list.  
Lexmark AIO Setup Utility (in Mac OS X version 10.5 or  
earlier)  
(referred to as AIO Setup Utility)  
Using the printer software  
21  
 
Use the  
To  
Network Card Reader (in Mac OS X version 10.6)  
or  
View the contents of a memory device inserted into a  
network printer.  
Transfer photos and PDF documents from a memory device  
to the computer over a network.  
Lexmark Network Card Reader (in Mac OS X version 10.5  
or earlier)  
(referred to as Network Card Reader)  
Lexmark Printer Utility (not available in Mac OS X  
version 10.6)  
Get help with cartridge installation.  
Print a test page.  
Print an alignment page.  
Clean the printhead nozzles.  
Order ink or supplies.  
(referred to as Printer Utility)  
Register the printer.  
Contact technical support.  
Wireless Setup Assistant (in Mac OS X version 10.6)  
or  
Set up the printer on a wireless network.  
Note: This application is automatically installed with the printer  
software if the printer has wireless capability.  
Lexmark Wireless Setup Assistant (in Mac OS X version 10.5  
or earlier)  
(referred to as Wireless Setup Assistant)  
Uninstaller  
Remove the printer software from your computer.  
Note: Your printer may not come with these applications, depending on the features of the printer that you purchased.  
Web Links  
Web Links are links to predefined Web pages.  
In Mac OS X version 10.6  
1 From the Finder, navigate to:  
Applications > select your printer folder > Web Links  
2 Double-click the Web Link that you want to visit.  
In Mac OS X version 10.5 or earlier  
1 From the Finder desktop, double-click the printer folder.  
2 Double-click the Printer Utility icon.  
3 From the Web Links tab, select the link you want to visit.  
Use  
To  
Customer Support  
Lexmark Software Updates  
Lexmark Online  
Contact technical support.  
Download and install the latest printer software.  
Visit the Lexmark Web site.  
Order ink or supplies.  
Order Supplies Online  
Printer Registration  
Register your printer.  
Using the printer software  
22  
Use  
To  
Visit the SmartSolutions Web site.  
Choose your custom solutions.  
Visit Lexmark SmartSolutions  
Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased.  
Finding and installing optional software  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Navigate to:  
Printer Home > select your printer > Support tab > On-line support  
4 From the Web site, select your printer and then download the driver.  
5 Install additional or optional software.  
For Macintosh users  
In Mac OS X version 10.6  
1 From the Finder, navigate to:  
Applications > select your printer folder > Web Links > Lexmark Software Updates  
2 From the Web site, select your printer and then download the driver.  
3 Install additional or optional software.  
In Mac OS X version 10.5 or earlier  
1 From the Finder desktop, double-click the printer folder.  
2 Double-click the Printer Utility icon.  
3 From the Web Links tab, click Customer Support.  
4 From the Web site, select your printer and download the driver.  
5 Install additional or optional software.  
Updating the printer software  
Checking for software updates  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
Using the printer software  
23  
   
3 Navigate to:  
Printer Home > select your printer > Support tab > Check for Software Updates  
4 Follow the instructions on the computer screen.  
For Macintosh users  
In Mac OS X version 10.6  
1 From the Finder, navigate to:  
Applications > select your printer folder > Web Links > Lexmark Software Updates  
2 From the Web site, select your printer and then download the driver.  
In Mac OS X version 10.5 or earlier  
1 From the Finder desktop, double-click the printer folder.  
2 Double-click the Printer Utility icon.  
3 From the Web Links tab, click Customer Support.  
4 From the Web site, select your printer and then download the driver.  
Enabling automatic software updates (Windows only)  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Advanced tab > More Options > Allow automatic updates from the web for my software > OK  
Reinstalling the printer software  
When you set up the printer using the installation software CD, all the necessary software was installed. If you  
encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option  
when you send a print job, then try uninstalling and reinstalling the printer software.  
Uninstalling the printer software  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Select the uninstall option.  
4 Follow the instructions on the computer screen to remove the software.  
5 Once the uninstall process in complete, restart your computer.  
Using the printer software  
24  
   
For Macintosh users  
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
2 Double-click the Uninstaller icon.  
3 Follow the instructions on the computer screen to remove the software.  
Installing the printer software  
Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall  
the current software first.  
For Windows users  
1 Close all open software programs.  
2 Insert the installation software CD.  
If the Welcome screen does not appear after a minute, then launch the CD manually:  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD drive.  
3 Follow the instructions on the Welcome screen.  
For Macintosh users  
1 Close all open software applications.  
2 Insert the installation software CD.  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
3 Double-click Install.  
4 Follow the instructions on the installation dialog.  
Using the Internet  
1 Go to the Lexmark Web site at www.lexmark.com.  
2 Navigate to:  
Downloads > Driver Finder > select your printer > select your operating system  
3 Download the driver and install the printer software.  
Note: Updated printer software may be available at http://support.lexmark.com.  
Using the printer software  
25  
 
Loading paper and original documents  
Loading paper  
1 Fan the paper.  
2 Center the paper on the paper support.  
3 Adjust the paper guides so they rest against the edges of the paper.  
Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should  
be flush against both paper guides.  
4 From the printer control panel, select or confirm your paper settings.  
Loading paper and original documents  
26  
   
Paper and specialty media guidelines  
Load up to:  
Make sure that:  
100 sheets of plain paper  
The paper guides rest against the edges of the paper.  
You load letterhead paper with the print side faceup and  
the top of the letterhead going into the printer first.  
2
1
25 sheets of heavyweight matte paper  
The print side of the paper is faceup.  
The paper guides rest against the edges of the paper.  
You select Automatic, Normal, or Photo print quality.  
Note: Draft mode is available but is not recommended for use  
with expensive paper such as heavyweight matte, labels,  
photo cards and glossy paper.  
20 sheets of banner paper  
You remove all paper from the paper support before  
inserting banner paper.  
You use banner paper designed for inkjet printers.  
Youplacea stack ofbanner paperon orbehindtheprinter,  
and feed in the first sheet.  
The paper guides rest against the edges of the paper.  
You select A4 Banner or Letter Banner paper size.  
Loading paper and original documents  
27  
     
Load up to:  
Make sure that:  
10 envelopes  
The print side of the envelope is faceup.  
The paper guides rest against the edges of the envelopes.  
You print the envelopes with Landscape orientation.  
1
Note: If you are mailing within Japan, then the envelope  
can be printed in Portrait orientation with the stamp in  
the lower right corner or in Landscape orientation with  
the stamp in the lower left corner. If you are mailing  
internationally, then print in Landscape orientation with  
the stamp in the upper left corner.  
2
1
1
2
2
You select the correct envelope size. Select the next  
biggest size if the exact envelope size is not listed, and set  
the left and right margins so your envelope is correctly  
positioned.  
25 sheets of labels  
The print side of the label is faceup.  
The paper guides rest against the edges of the paper.  
You select Automatic, Normal, or Photo print quality.  
Note: Draft mode is available but is not recommended for use  
with expensive paper such as heavyweight matte, labels,  
photo cards and glossy paper.  
25 greeting cards, index cards, postcards, or photo cards  
The print side of the card is faceup.  
The paper guides rest against the edges of the cards.  
You select Automatic, Normal, or Photo print quality.  
Note: Draft mode is available but is not recommended for use  
with expensive paper such as heavyweight matte, labels,  
photo cards and glossy paper.  
1
2
25 sheets of photo/glossy paper  
The print side of the paper is faceup.  
The paper guides rest against the edges of the paper.  
You select Automatic, Normal, or Photo print quality.  
Note: Draft mode is available but is not recommended for use  
with expensive paper such as heavyweight matte, labels,  
photo cards and glossy paper.  
Loading paper and original documents  
28  
       
Load up to:  
Make sure that:  
10 iron-on transfers  
You follow the loading instructionson the iron-on transfer  
packaging.  
The print side of the transfer is faceup.  
The paper guides rest against the edges of the transfer.  
You select Automatic, Normal, or Photo print quality.  
50 transparencies  
The rough side of the transparencies is faceup.  
The paper guides rest against the edges of the  
transparencies.  
Saving paper default settings  
You can set the default paper size, paper type, and photo print size for the documents and photos that you print.  
Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer.  
1 From the printer control panel, press  
.
2 Choose the default settings:  
If you want to set the default paper size:  
a Press to select Paper Setup.  
b Press the up or down arrow button to scroll to Paper Size, and then press  
.
c Press the up or down arrow button to select the default paper size for the printer, and then press  
.
If you want to set the default paper type:  
a Press  
to select Paper Setup.  
b Press the up or down arrow button to scroll to Paper Type, and then press  
.
c Press the up or down arrow button to select the default paper type for the printer, and then press  
.
If you want to set the default photo print size:  
a Press the up or down arrow button to scroll to Defaults, and then press  
b Press to select Photo Print Size.  
.
c Press the up or down arrow button to select the default photo print size for the printer, and then press  
.
3 Press  
until you exit Setup, or press another mode button.  
Loading paper and original documents  
29  
     
Loading original documents on the scanner glass  
1 Open the scanner lid and place the document facedown on the scanner glass.  
2 Close the scanner lid.  
Loading paper and original documents  
30  
 
Printing  
Tips for printing  
Use the appropriate paper for your print job.  
Select a higher print quality for better prints.  
Make sure there is enough ink in the ink cartridges.  
Remove each sheet as it is printed when printing photos or when working with specialty media.  
Select the borderless setting when printing photos.  
Printing basic documents  
Printing a document  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print.  
4 Click OK to close any printer software dialogs.  
5 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
4 From the menu bar, choose File > Print.  
5 From the Printer pop-up menu, choose your printer.  
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper to use, and  
how the pages should print.  
7 Click Print.  
Printing  
31  
       
Collating printed copies  
When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies  
as groups of pages (not collated).  
Collated  
Not collated  
Notes:  
The collate option is available only when you are printing multiple copies.  
To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before  
stacking.  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Print Setup tab > Copies area  
4 Enter the number of copies that you want to print, and then select Collate Copies.  
5 Click OK to close any printer software dialogs.  
6 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
4 From the menu bar, choose File > Print.  
5 From the Printer pop-up menu, choose your printer.  
6 From the Copies area, enter the number of copies that you want to print, and then choose Collated.  
7 Click Print.  
Printing pages in reverse order  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
Printing  
32  
   
3 From the Copies area of the Print Setup tab, select a page order:  
To print the last page first, select Print Last Page First.  
To print the first page first, clear the Print Last Page First check box.  
Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you  
must first disable two-sided printing.  
4 Click OK to close any printer software dialogs.  
5 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
4 From the menu bar, choose File > Print.  
5 From the Printer pop-up menu, choose your printer.  
6 From the print options pop-up menu, choose Paper Handling.  
7 From the Page Order menu, choose a page order:  
To print the last page first, choose Reverse or Reverse page order.  
To print the first page first, choose Normal or clear the Reverse page order option.  
8 Click Print.  
Printing multiple pages on one sheet  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Advanced tab > Layout list > select Pages per sheet  
4 Select the number of page images to print on each page.  
5 Adjust other settings as needed.  
6 Click OK to close any printer software dialogs.  
7 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
Printing  
33  
 
4 From the menu bar, choose File > Print.  
5 From the Printer pop-up menu, choose your printer.  
6 From the print options pop-up menu, choose Layout.  
7 From the Pages per Sheet pop-up menu, choose the number of page images to print on each page.  
8 Adjust other settings as needed.  
9 Click Print.  
Printing documents from a memory card or flash drive (Windows only)  
To enable the File Print function:  
The printer must be connected to a computer through a USB cable or through a network.  
The printer and the computer must be on.  
The memory card orflash drive mustcontain document files that aresupported by the printer. For more information,  
The computer must contain applications that support the file types in the memory device.  
1 Insert a memory card or flash drive.  
When the printer detects the memory device, Memory Card Detectedor Storage Device Detected  
appears on the display.  
2 If only document files are stored on the memory device, then the printer automatically switches to File Print mode.  
If document files and image files are stored on the memory device, then press the up or down arrow button to  
scroll to Documents, and then press  
.
3 Select and print the document:  
If the printer is using a USB connection  
a Press the up or down arrow button to select the file name of the document that you want to print.  
b Press  
to start printing the document.  
If the printer is using a Wireless connection (selected models only)  
a Press the up or down arrow button to select the file name of the document that you want to print.  
b Press , and then wait for the printer to connect to the network computer or to finish searching the network  
for available computers.  
c When prompted, press the up or down arrow button to select the name of the network computer, and then  
press  
to start printing the document.  
Notes:  
You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.  
To assign a computer name and a PIN to the computer, see the Help for the printer software associated  
with your operating system.  
Printing  
34  
 
Printing specialty documents  
Printing envelopes  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Print Setup tab > Paper Type list > select Plain Paper  
4 Navigate to:  
Paper Size list > select your envelope size  
If no size matches the envelope size, then set a custom size.  
5 Select an orientation.  
6 Click OK to close any printer software dialogs.  
7 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the “Format for” pop-up menu, choose your printer.  
3 From the Paper Size pop-up menu, choose your envelope size.  
If no size matches the envelope size, then set a custom size.  
4 Select an orientation, and then click OK.  
5 From the menu bar, choose File > Print.  
6 From the Printer pop-up menu, choose your printer.  
7 Click Print.  
Notes:  
Most envelopes use landscape orientation.  
Make sure the same orientation is also selected in the application.  
Printing labels  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Print Setup tab > Paper Type list > select your paper type  
Printing  
35  
     
4 Navigate to:  
Paper Size list > select your paper size  
If no paper size matches the label sheet size, then set a custom size.  
5 Click OK to close any printer software dialogs.  
6 Click OK or Print.  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the “Format for” pop-up menu, choose your printer.  
3 From the Paper Size pop-up menu, choose your paper size.  
If no paper size matches the label sheet size, then set a custom size.  
4 Select an orientation, and then click OK.  
5 From the menu bar, choose File > Print.  
6 From the Printer pop-up menu, choose your printer.  
7 From the print options pop-up menu, choose Print Settings or Quality & Media.  
8 From the Paper Type pop-up menu, choose Card Stock.  
9 From the Print Quality menu, choose a print quality other than Quick Print or Draft.  
10 Click Print.  
Tips on loading label sheets  
Make sure the top of the label sheet feeds into the printer first.  
Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet.  
Make sure the paper guide or paper guides rest against the edges of the label sheet.  
Use full label sheets. Partial sheets (with areas exposed by missing labels)may cause labels topeel off duringprinting,  
resulting in a paper jam.  
Printing on custom-size paper  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Print Setup tab > Paper Size list > select Custom Size  
4 Adjust the settings as needed to create a custom size, and then click OK.  
5 Click OK to close any printer software dialogs.  
6 Click OK or Print.  
Printing  
36  
 
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the “Format for” pop-up menu, choose your printer.  
3 From the Paper Size pop-up menu, choose Manage Custom Sizes.  
4 Adjust the settings as needed to create a custom size, and then click OK.  
5 From the Paper Size pop-up menu, choose the custom size you created, and then click OK.  
6 From the menu bar, choose File > Print.  
7 From the printer pop-up menu, choose your printer.  
8 Click Print.  
Working with photos  
Using a memory card or flash drive with the printer  
Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the  
memory card from the camera or the flash drive from the computer and insert it directly into the printer.  
1 Insert a memory card into the card slot or a flash drive into the USB port.  
Inserting a memory card  
Inserting a flash drive  
Notes:  
Notes:  
Insert the card with the brand name label facing right. The flash drive uses the same port that is used for a  
PictBridge camera cable.  
Make sure any arrows on the card point toward the  
printer.  
An adapter may be necessary if your flash drive does  
not fit directly into the port.  
If necessary, connect the memory card to the adapter  
that came with it.  
Make sure that the memory card inserted is supported  
by the printer. For more information, see “Supported  
Printing  
37  
   
Warning—Potential Damage: Do not touch any cables, any network adapter, any  
connector, the memory device, or the printer in the areas shown while actively  
printing, reading, or writing from the memory device. A loss of data can occur.  
2 Look for Memory Card Detectedor Storage Device Detectedon the display.  
Notes:  
If the printer does not recognize the memory device, then remove and reinsert it.  
If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is  
in the card slot, then a message appears on the display prompting you to choose which memory device to use.  
Supported memory cards and file types  
Memory Card  
File Type  
Documents:  
Secure Digital (SD)  
.doc (Microsoft Word)  
.xls (Microsoft Excel)  
Secure Digital High Capacity (SDHC)  
Micro Secure Digital (with adapter) (Micro SD)  
Mini Secure Digital (with adapter) (Mini SD)  
MultiMedia Card (MMC)  
Reduced Size MultiMedia Card (with adapter) (RS-MMC)  
MultiMedia Card mobile (with adapter) (MMCmobile)  
Memory Stick  
.ppt (Microsoft PowerPoint)  
.pdf (Adobe Portable Document Format)  
.rtf (Rich Text Format)  
.docx (Microsoft Word Open Document Format)  
.xlsx (Microsoft Excel Open Document Format)  
.pptx (Microsoft PowerPoint Open Document Format)  
.wpd (WordPerfect)  
Memory Stick PRO  
Memory Stick Duo (with adapter)  
Memory Stick PRO Duo (with adapter)  
xD-Picture Card  
Images:  
JPEG  
TIFF  
xD-Picture Card (Type H)  
xD-Picture Card (Type M)  
Printing photos using the printer control panel  
1 Load photo paper.  
2 From the printer control panel, press  
.
3 Insert a memory card, flash drive, or digital camera set to mass storage mode.  
If document files and image files are stored in the memory device, then press  
to select Photos.  
4 Press the up or down arrow button to scroll to Print Photos, and then press  
.
Printing  
38  
   
5 Press the up or down arrow button to select a photo printing option, and then press  
.
Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by  
photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital  
camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file in  
your memory device.  
6 Press the left or right arrow button to select the layout of the photo or photos you want to print, and then press  
.
7 If you want to adjust the print settings:  
a Press  
again.  
b Make your selections using the arrow buttons.  
c After adjusting your settings, press the up or down arrow button to scroll to Continue, and then press  
.
8 Press the Color/Black button to set a color or black-and-white print.  
When you select color or black-only printing, the light near your choice comes on.  
9 Press  
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.  
Editing photos using the printer control panel  
1 Load photo paper.  
2 Insert a memory card or flash drive.  
If document files and image files are stored on the memory device, then press  
3 From the printer control panel, press to select Select and Print.  
to select Photos.  
4 Press the left or right arrow button to select the layout of the photo you want to print, and then press  
.
5 Press the left or right arrow button to select a photo for editing and printing.  
6 Press the up or down arrow button to scroll to , and then press  
.
From here  
Brightness  
Crop  
You can  
Adjust the brightness of a photo.  
Crop a photo.  
Auto Enhance  
Reduce Red Eye  
Rotate  
Enhance a photo automatically.  
Reduce the red-eye effect caused by light reflection.  
Rotate a photo in 90-degree increments clockwise or counterclockwise.  
Colorized Effect  
Select whether to print a photo in black and white, sepia, antique brown, or  
antique gray.  
Frames  
Select a frame for the photo.  
7 Press the arrow buttons to make your selections.  
8 Press the up or down arrow button to scroll to  
9 Press the up or down arrow button to scroll to  
, and then press  
, and then press  
.
.
Printing  
39  
 
10 If you want to adjust the print settings:  
a Press again.  
b Press the arrow buttons to make your selections.  
c Press to save your selections.  
d Press the up or down arrow button to scroll to Continue, and then press  
.
11 Press the Color/Black button to set a color or black-and-white print.  
When you select color or black-only printing, the light near your choice comes on.  
12 Press  
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.  
Printing photos from a memory device using the printer software  
1 Load photo paper.  
2 From the printer control panel, press  
3 Insert a memory card or flash drive.  
4 Transfer or print the photos:  
.
If the printer is using a USB connection  
For Windows users  
Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer  
screen to transfer the photos to the computer or to print.  
For Macintosh users  
If you have set an application to launch when a memory device is connected to the computer, then the  
application automatically launches. Follow the instructions on the computer screen to transfer the photos to  
the computer or to print.  
If the printer is using a Wireless connection (selected models only)  
a Press the up or down arrow button to scroll to Share Media on Network, and then press  
b Press the up or down arrow button to select the network computer where you want to save the photos, and  
then press  
.
.
c Transfer or print the photos:  
For Windows users  
Fast Pics launches automatically when a connection is established. Follow the instructions on the computer  
screen to transfer the photos to the computer or to print.  
For Macintosh users  
Select Yes to view images from the memory device. The Network Card Reader launches on the computer.  
Follow the instructions on the computer screen to transfer the photos to the computer or to print.  
Printing  
40  
 
Printing photos from a PictBridge-enabled digital camera  
PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without  
using a computer.  
1 Insert one end of the USB cable into the camera.  
Note: Use only the USB cable that came with the camera.  
2 Insert the other end of the cable into the PictBridge port on the front of the printer.  
Notes:  
Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect, then  
the camera is detected as a flash drive, or an error message is displayed on the printer control panel. For more  
information, see the camera documentation.  
The printer reads only one memory device at a time.  
Warning—Potential Damage: Do not touch any cables, any network adapter, any  
connector, the memory device, or the printer in the areas shown while actively  
printing, reading, or writing from the memory card. A loss of data can occur.  
3 If the PictBridge connection is successful, then the following message appears on the display: Use Camera to  
choose and print photos. Press OK to select printer default settings.  
4 If you want to change the default print settings:  
a Press  
b Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want  
to print. Press each time you make a selection.  
to access the PictBridge menu.  
Note: The printer will use the default print settings unless you change the print settings from the camera.  
5 See the documentation for your camera to begin printing.  
Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing  
from the camera.  
Printing  
41  
 
Printing photos from a memory device using the proof sheet  
1 Load letter- or A4-size plain paper.  
2 From the printer control panel, press  
.
3 Insert a memory card or flash drive.  
If document files and image files are stored on the memory device, then press  
to select Photos.  
4 Press the up or down arrow button to scroll to Proof Sheet, and then press  
.
5 Press the up or down arrow button to select an option to print a proof sheet.  
You can print a proof sheet:  
For the 20 most recent photos, if there are 20 or more photos on the memory device.  
For all photos on the memory device.  
By date, if the photos on the card were taken on different dates. If you choose this option, then press the arrow  
buttons to set the start and end dates, and then press  
to save your selections.  
6 Press  
.
The proof sheet prints.  
7 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye  
reduction, page layout, print options, and paper size.  
Note: When making selections, make sure to fill in the circles completely.  
8 When Scan Proof Sheetappears on the display, press , and then load the proof sheet facedown on the  
scanner glass.  
Note: If Scan Proof Sheetdoes not appear on the display, then press the up or down arrow button until it  
appears on the display.  
9 Press  
.
The printer scans the proof sheet.  
10 Load photo paper.  
Note: Make sure that the paper matches the size that you selected on the proof sheet.  
11 Press the Color/Black button to set a color or black-and-white print.  
When you select color or black-only printing, the light near your choice comes on.  
12 Press  
to print the photos.  
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.  
Printing  
42  
 
Printing photos from a digital camera using DPOF  
If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of  
each, and the print settings while the memory card is still in the camera. The printer recognizes these settings when  
you insert the memory card into the printer or connect the camera to the printer.  
Note: If you specify a photo size while the memory card is still in the camera, then make sure that the size of the paper  
loaded in the printer is not smaller than the size you specify in the DPOF selection.  
1 Load photo paper.  
2 From the printer control panel, press  
.
3 Insert a memory card.  
Memory Card Detectedappears on the display.  
4 Press the up or down arrow button to scroll to Print Photos, and then press  
.
5 Press the up or down arrow button to scroll to Print Camera Selections (DPOF), and then press  
to  
print the photos.  
Note: This option appears only if a DPOF file is detected in the memory card.  
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.  
Printing from a Bluetooth-enabled device  
This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push Profile  
(OPP) and Serial Port Profile (SPP). Check with your Bluetooth-enabled device manufacturers (cellular phone or  
PDA) to determine their hardware compatibility and interoperability. It is recommended that you use the latest  
firmware on your Bluetooth-enabled device.  
To print Microsoft documents from your Windows Mobile/Pocket PC PDA, additional third-party software and  
drivers are required. For more information about the required software, see the documentation for your PDA.  
Setting up a connection between your printer and a Bluetooth-enabled device  
Note: The printer does not support printing files from your computer using a Bluetooth connection.  
You need to set up a connection between a Bluetooth-enabled device and your printer if you are sending a print job  
from the Bluetooth device for the first time. You will need to repeat the setup if:  
You reset the printer to its factory default settings.  
You change the Bluetooth security level or the Bluetooth pass key.  
The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For  
more information, see the documentation for your Bluetooth device.  
The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list.  
When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have  
previously set up a connection with the printer. When the printer detects more than eight devices, the least recently  
used device is removed from the list. You need to repeat the setup of the deleted device to be able to send a print  
job to the printer.  
Note: You need to set up a connection for each Bluetooth device that you use to send a print job to the printer.  
Printing  
43  
     
To set up a connection between the printer and a Bluetooth-enabled device:  
1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer.  
R
Bluetooth  
Bluetooth Dongle Connectedappears on the display.  
Note: A Bluetooth adapter is not included with the printer.  
2 From the printer control panel, press  
3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press  
4 Press the up or down arrow button to scroll to Discovery, and then press  
.
.
.
5 Make sure Discovery is set to On. If necessary, press the up or down arrow button to scroll to On, and then press  
.
The printer is now ready to accept a connection from a Bluetooth-enabled device.  
6 Configure the Bluetooth-enabled device to set up a connection to the printer. For more information, see the  
documentation for your Bluetooth device.  
Note: If the Bluetooth Security Level on the printer is set to High, then you must enter a pass key.  
Setting the Bluetooth security level  
1 Insert a Bluetooth USB adapter into the USB port.  
R
Bluetooth  
Printing  
44  
 
Bluetooth Dongle Connectedappears on the display.  
Note: A Bluetooth adapter is not included with the printer.  
2 From the printer control panel, press  
3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press button  
4 Press the up or down arrow button to scroll to Security Level, and then press  
5 Press the up or down arrow button to select the security level, and then press  
.
.
.
.
Select Low to allow Bluetooth devices to connect and send print jobs to your printer without requiring users to  
enter a pass key.  
Select High to require users to enter a four-digit numeric pass key on the Bluetooth device before connecting  
and sending print jobs to the printer.  
6 The Bluetooth Pass Key menu opens on the operator panel display if you set the security level to High. Press the  
arrow buttons to enter the four-digit pass key. Press  
each time you enter a number.  
Printing from a Bluetooth-enabled device  
Note: The printer does not support printing files from your computer using a Bluetooth connection.  
1 Insert a USB Bluetooth adapter into the USB port.  
R
Bluetooth  
Bluetooth Dongle Connectedappears on the display.  
Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth  
adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled  
device. A loss of data can occur.  
Notes:  
A Bluetooth adapter is not included with the printer.  
Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter.  
2 Make sure the printer is set up toreceive Bluetooth connections. For more information, see “Setting up a connection  
Printing  
45  
 
3 Set up the Bluetooth device to print to the printer. For more information, see the documentation for your Bluetooth  
device.  
4 See the documentation for your Bluetooth device to begin printing.  
Note: If the Bluetooth Security Level on the printer is set to High, you must enter a pass key.  
Printing on both sides of the paper (duplexing)  
Printing on both sides of the paper (duplexing) automatically  
The automatic duplex unit, available only on select printer models, supports A4- and letter-size paper. If you purchased  
a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for  
printing on both sides of the paper (duplexing) manually.  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Navigate to:  
Advanced tab > 2-Sided Printing area > select On  
Note: To use the settings defined in the printer, select Use Printer Settings.  
4 Select either the Side Flip or Top Flip option. Side Flip is the setting most often used.  
5 Click OK to close any printer software dialogs.  
6 Click OK or Print.  
To return to single-sided printing, navigate to:  
Advanced tab > 2-Sided Printing area > select Off  
For Macintosh users  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
4 From the menu bar, choose File > Print.  
5 From the Printer pop-up menu, choose your printer.  
6 From the print options pop-up menu, choose Print Settings or Quality & Media.  
7 From the Paper Type pop-up menu, choose Plain Paper.  
8 From the print options pop-up menu, choose Layout.  
Printing  
46  
   
9 From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding.  
For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for  
landscape).  
Portrait  
Landscape  
2
1
1
2
For Short-Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for  
landscape).  
Portrait  
Landscape  
10 Click Print.  
Setting the duplex printing dry time (Macintosh only)  
In Mac OS X version 10.6  
1 From the Apple menu, navigate to:  
System Preferences > Print & Fax > select your printer > Open Print Queue > Printer Setup > Driver  
2 From the Two-Sided Printing Dry Time pop-up menu, choose a dry time setting.  
Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely,  
choose Extended.  
3 Click OK or Apply Changes.  
In Mac OS X version 10.5 or earlier  
1 With a document open, choose File > Print.  
2 From the Printer pop-up menu, choose your printer.  
3 From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating  
system.  
4 If necessary, click the disclosure triangle.  
5 Choose the dry time setting. In regions with high humidity, choose Extended.  
Printing  
47  
 
Printing on both sides of the paper (duplexing) manually  
For Windows users  
1 With a document open, click File Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Click the Advanced tab.  
4 From the 2-Sided Printing section, select Manual.  
Note: The Print Instruction Page to Assist in Reloading item is selected automatically.  
5 Click OK. The printer prints the odd-numbered pages and the instruction sheet.  
6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job.  
Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select  
Off from the drop-down menu.  
For Macintosh users  
1 With a document open, choose File > Print.  
2 From the print options pop-up menu, choose Paper Handling.  
3 From the Print or “Pages to print” pop-up menu, select to print the odd-numbered pages.  
4 If you are printing multiple pages, then from the Page Order menu, select Reverse.  
Printing  
48  
 
5 After printing the first set of pages, flip and reload the paper.  
6 Repeat steps 1 and 2.  
7 From the Print or “Pages to print” pop-up menu, select to print the even-numbered pages.  
8 Click Print.  
Managing print jobs  
Setting your printer as the default printer  
Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually  
select your printer, then it is not the default printer.  
To set the default printer:  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printers folder opens.  
4 Right-click the printer, and then select Set as Default Printer.  
For Macintosh users  
1 From the Apple menu, navigate to:  
System Preferences > Print & Fax  
2 Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default.  
Printing  
49  
   
Changing the printing mode  
To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink and  
is ideal for printing text-only documents. If you need to print photos or other high-quality documents, then you can  
select a different mode from the Print dialog before sending the print job.  
To change the default print mode:  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Printing Preferences.  
5 Select Quick Print as the printing mode.  
For Macintosh users  
1 With a document open, choose File > Print.  
2 From the printer pop-up menu, choose the printer.  
3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating  
system.  
4 From the Print Quality pop-up menu, choose Draft or Quick Print as the printing mode.  
5 From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration.  
You must choose this configuration name from the Presets pop-up menu for each print job.  
Changing the printing mode for a single print job  
For Windows users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Select Automatic, Quick Print, Normal, or Best.  
Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents.  
For Macintosh users  
1 With a document open, choose File > Print.  
2 From the printer pop-up menu, choose the printer.  
3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating  
system.  
4 From the Print Quality pop-up menu, choose Automatic, Draft or Quick Print, Normal, Photo or Best.  
Note: Printing using Quick Print uses less ink and is ideal for printing text documents.  
Printing  
50  
 
Pausing print jobs  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Open or See what's printing.  
5 Pause the print job:  
If you want to pause a particular print job, then right-click the document name, and then select Pause.  
If you want to pause all print jobs in the queue, then click Printer, and then select Pause Printing.  
For Macintosh users  
1 Click the printer icon on the Dock.  
The print queue dialog appears.  
2 Pause the print job:  
If you want to pause a particular print job, then choose the document name, and then click Hold.  
If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your  
operating system.  
Resuming print jobs  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printers folder opens.  
4 Right-click the printer, and then select Open or See what's printing.  
5 Resume the print job:  
If you want to resume a particular print job, then right-click the document name, and then select Resume or  
Restart.  
If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause  
Printing.  
For Macintosh users  
1 From the Apple menu, navigate to:  
System Preferences > Print & Fax > select your printer  
2 Click Open Print Queue or Set Up Printers.  
The print queue dialog appears.  
Printing  
51  
   
3 Resume the print job:  
If you want to resume a particular print job, then choose the document name, and then click Resume.  
If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs.  
Canceling print jobs  
To cancel a print job from the printer control panel, press . To cancel a print job from the computer, do the following:  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Open or See what's printing.  
5 Cancel the print job:  
If you want to cancel a particular print job, then right-click the document name, and then select Cancel.  
If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.  
For Macintosh users  
1 Click the printer icon on the Dock.  
2 From the print queue dialog, choose the job you want to cancel, and then click Delete.  
Printing  
52  
 
Copying  
Automatic Document Feeder (ADF)  
Scanner glass  
Use the ADF for multiple-page documents.  
Note: The ADF is available only on select models.  
If you purchased a printer without an ADF, then  
load original documents or photos on the scanner  
glass.  
Use the scanner glass for single pages, small items (such as postcards or  
photos), transparencies, photo paper, or thin media (such as magazine  
clippings).  
Tips for copying  
When using the ADF, adjust the paper guide on the ADF to the width of the original document.  
When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)  
into the ADF. Place these items on the scanner glass.  
Making copies  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a  
color or black-and-white copy.  
When you select color or black-only printing, the light near your choice comes on.  
5 Press  
.
Copying  
53  
     
Copying photos  
1 Load photo paper.  
2 Place a photo facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Photo Reprint.  
5 Press the left or right arrow button to select the desired photo size.  
6 Press  
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.  
Copying a two-sided document  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to 2-Sided Copies.  
5 Press the left or right arrow button to scroll to 2 to 1or 2 to 2.  
Select 2 to 1 to make single-sided copies of the two-sided document.  
Select 2 to 2 to make two-sided copies (like the original document).  
6 Press  
.
7 Follow the instructions on the display.  
Enlarging or reducing images  
1 Load paper.  
2 Load an original document facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Resize.  
5 Press the left or right arrow button to select the setting that you want.  
Copying  
54  
     
Notes:  
If you select Custom %, then press , and then press the left or right arrow button to select the desired custom  
percent value. Press to save the setting.  
If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a  
borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper  
and set the paper type to Photo, or let the printer automatically detect the paper type.  
6 Press  
.
Note: After the copy job is finished, press  
to reset the settings to the default. The resize setting also switches to  
100% after two minutes of printer inactivity.  
Adjusting copy quality  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Quality.  
5 Press the left or right arrow button to set the copy quality to Automatic, Draft, Normal, or Photo.  
6 Press  
.
Making a copy lighter or darker  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Lighter/Darker.  
5 Press the left or right arrow button to adjust the slider.  
Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy  
darker.  
6 Press  
.
Collating copies using the printer control panel  
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the  
copies as groups of pages (not collated).  
Collated  
Not collated  
Copying  
55  
     
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the left or right arrow button to select the number of copies, and then press  
5 Press the up or down arrow button to scroll to Collate.  
6 Press the left or right arrow button to scroll to On.  
.
7 Press  
.
Repeating an image on one page  
You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items  
such as labels, decals, flyers, and handouts.  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Copies per Sheet.  
5 Press the left or right arrow button to select the number of times that an image is repeated on a page: once, four  
times, nine times, or 16 times.  
6 Press  
.
Copying multiple pages on one sheet  
The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. For  
example, you can condense a 20-page document into five pages if you use this setting to print four page images per  
sheet.  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to Pages per Sheet.  
5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. You  
may choose to copy one, two, or four page images on a sheet.  
Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2.  
6 Press  
.
Copying  
56  
   
Making a duplex copy  
Making a duplex copy automatically  
The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you  
purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see  
the instructions for making a duplex copy manually.  
Note: You cannot make duplex copies on envelopes, card stock, or photo paper.  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the up or down arrow button to scroll to 2-Sided Copies.  
5 Choose the duplex option that matches your original document:  
If you are copying a one-sided document, then press the left or right arrow button to scroll to 1 to 2.  
If you are copying a two-sided document, then press the left or right arrow button to scroll to 2 to 2.  
6 Press  
to save the first page of the document to the printer memory.  
7 Follow the instructions on the display.  
Making a duplex copy manually  
1 Load paper.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
3 From the printer control panel, press  
.
4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a  
color or black-and-white copy.  
When you select color or black-only printing, the light near your choice comes on.  
5 Press  
to print on one side of the paper.  
6 Load the next page of the document:  
If you are copying a one-sided document, then load the next page faceup into the ADF or facedown on the  
scanner glass.  
If you are copying a two-sided document, then flip the original document, and then reload it faceup into the  
ADF or facedown on the scanner glass.  
Copying  
57  
     
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document.  
8 Press  
.
Canceling copy jobs  
To cancel a copy job, press  
.
Scanning stops and the printer returns to the previous menu.  
Copying  
58  
 
Scanning  
Automatic Document Feeder (ADF)  
Scanner glass  
Use the ADF for multiple-page documents.  
Note: The ADF is available only on selected  
models. If you purchased a printer without an  
ADF, then load original documents or photos on  
the scanner glass.  
Use the scanner glass for single pages, small items (such as postcards or  
photos), transparencies, photo paper, or thin media (such as magazine  
clippings).  
Tips for scanning  
When using the ADF, adjust the ADF paper guide to the width of the original document.  
When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)  
into the ADF. Place these items on the scanner glass.  
Select the PDF file type if you want to scan multiple pages and save them as one file.  
To initiate network scanning from the printer, make sure that “Enable network scan to computer” is selected in the  
General tab of the Scan Center. This is available only in Mac OS X version 10.6.  
Scanning to a local or network computer  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the printer control panel, press  
.
3 Press the left or right arrow button to scroll to USBor the name of the network computer, and then press  
.
The local or network computer is the destination that will receive the scan. Wait until the printer has finished  
downloading a list of the scan applications available on the selected computer.  
Scanning  
59  
     
Notes:  
If the printer is connected only to a local computer, then the printer will automatically download a list of the  
scan applications.  
You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN.  
Press  
each time you enter a number.  
To assign a computer name and a PIN to the computer, see the Help for the printer software associated with  
your operating system.  
4 Press the left or right arrow button to select an application, and then press  
.
5 Press the arrow buttons to select the resolution quality and the original image size. Press  
each time you make  
a selection.  
6 Press  
to start scanning.  
The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan  
appears within the application as a new file.  
Scanning to a flash drive or memory card  
Before you begin, make sure your flash drive or memory card is not write protected.  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the printer control panel, press  
3 Press the up or down arrow button to scroll to Memory Device.  
4 Insert the flash drive or memory card, and then press  
5 Press the arrow buttons to select the resolution quality, the output file type you want to create, and the original  
image size. Press each time you make a selection.  
Note: Select the PDF file type if you want to scan multiple pages and save them as one file.  
.
.
6 Press  
to start scanning.  
The scan is complete when a message appears on the printer control panel indicating that the file you scanned has  
been saved.  
Scanning photos into an editing application  
Using the printer control panel  
1 Load a photo or photos facedown on the scanner glass.  
2 From the printer control panel, press  
3 Press the left or right arrow button to scroll to USBor the name of the network computer to receive the scan, and  
then press  
.
.
The local or network computer is the destination that will receive the scan. Wait until the printer has finished  
downloading the list of scan applications available on the selected computer.  
Scanning  
60  
   
Notes:  
If the printer is connected only to a local computer, then the printer will automatically download a list of the  
scan applications.  
You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad.  
To assign a computer name and a PIN to the computer, see the Help for the printer software associated with  
your operating system.  
4 Press the left or right arrow button to select a photo editing application, and then press  
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original  
image size. Press each time you make a selection.  
6 Press to start scanning.  
.
The scan is complete when the photo editing application you selected in step 4 opens on the destination computer,  
and the scan appears within the application as a new file.  
Using the printer software  
For Windows users  
1 Load a photo or photos facedown on the scanner glass.  
2 Click  
or Start.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
4 Navigate to:  
Printer Home > select your printer > Photo  
If you want to scan a single photo, or multiple photos as a single image, then select Single photo.  
If you want to scan multiple photos at once and save them as separate images, then select Split into individual  
photos.  
Note: Allow at least 1/4 inch of space between photos if you want to scan multiple photos at once and save  
them as separate images.  
Scanning starts and the scan progress dialog appears.  
5 Save the photo or photos and open in a photo editing application to edit.  
For Macintosh users  
1 Load a photo or photos facedown on the scanner glass.  
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
3 Double-click Scan Center or All-In-One Center.  
4 From the “What is being scanned?” area on the main screen, select Photo.  
5 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on  
monitor/Web page.  
6 From the “Send scanned image to” menu, choose a destination folder or application for the scanned image.  
7 If you have several images to scan, then select Prompt for multiple pages.  
Scanning  
61  
8 Click Preview/Edit.  
The Scan dialog appears.  
9 Adjust the image and scan settings as needed.  
10 Click Scan.  
Scanning documents into an editing application  
An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.  
In order for this to work, you must have an OCR application stored on a local or network computer and you must be  
able to choose it from the list of applications when you set up the scan.  
When selecting settings for the scan:  
Select to scan to the local computer or network computer where the OCR application is installed.  
Select to scan to the highest resolution.  
For Windows users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 Click  
or Start.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
4 Navigate to:  
Printer Home > select your printer > Document  
Scanning starts and the scan progress dialog appears.  
5 When the scan is finished, save the document in a word-processing application.  
6 Open the document in the selected application to edit it.  
For Macintosh users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
3 Double-click Scan Center or All-In-One Center.  
4 From the “What is being scanned?” area on the main screen, select a document type other than Photo.  
5 From the “How will the scanned image be used?” pop-up menu, choose To be edited (OCR).  
6 From the “Send scanned image to” menu, choose a word-processing application to use for editing.  
7 Click Scan.  
8 Open the scanned document from a word-processing application to edit it.  
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Scanning directly to e-mail using the printer software  
For Windows users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 Click  
or Start.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
4 Navigate to:  
Printer Home > select your printer > Email  
5 Select Photo, Document, or PDF.  
Note: You can select Document only if an OCR application is stored on your computer.  
Scanning starts and the scan progress dialog appears.  
When the scan is finished, a new e-mail message is created with the scanned document automatically attached.  
6 Compose your e-mail message.  
Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then  
send it through e-mail as an attachment.  
For Macintosh users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
3 Double-click Scan Center or All-In-One Center.  
4 From the “What is being scanned?” area on the main screen, select a document type.  
5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page.  
6 From the “Send scanned image to” menu, choose an e-mail application.  
7 Click Scan.  
When the scan is finished, a new e-mail message is created with the scanned document automatically attached.  
8 Compose your e-mail message.  
Scanning to a PDF  
For Windows users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 Click  
or Start.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
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4 Navigate to:  
Printer Home > select your printer > PDF  
Scanning starts and the scan progress dialog appears.  
5 Save the document as a PDF.  
For Macintosh users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
3 Double-click Scan Center or All-In-One Center.  
4 From the “What is being scanned?” area on the main screen, select a document type.  
5 Customize the settings as needed.  
6 Click Scan.  
7 Save the document as a PDF.  
Scanning FAQ  
How can I improve the quality of a scan?  
Make sure your original documents are in good condition.  
Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a  
photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a  
document to edit the text, then make sure you choose an OCR application.  
Use a high resolution.  
How do I scan in black and white?  
Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel  
to switch from color to black and white.  
Why am I being asked for a PIN?  
PINs are a security measure used to restrict the scanned information from going into certain locations, or to keep what  
is being scanned from being seen or used by others. You may be prompted to enter a PIN if the network computer you  
are scanning to requires one.  
To learn how PINs get assigned to network computers, see the Help for the printer software associated with your  
operating system.  
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64  
       
What is an application list, and how do I update it?  
When you scan a file, you can choose which application to use to open it on your computer. The printer downloads  
this application list from your computer when scanning for the first time. If you do not see the application you want  
on the list, or if you install new applications on your computer, then update the application list in the printer.  
Updating the application list  
1 From the printer control panel, press  
.
2 Press the arrow buttons to scroll to Computeror Network.  
3 Select a local or network computer to receive the scan and then press  
.
Wait until the printer has finished downloading a list of the scan applications available on the selected computer.  
4 Select REFRESH from the list of scan applications.  
This updates the application list in the printer.  
Canceling scan jobs  
Press  
on the printer control panel, or click Cancel on the computer screen.  
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65  
   
Networking  
Installing the printer on a wireless network  
Wireless network compatibility  
Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers  
that are Wi-Fi certified.  
Supported network security options  
The printer supports three wireless security options: no security, WEP, and WPA/WPA2.  
No Security  
It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within  
range of your wireless network can use your network resources—including Internet access, if your wireless network is  
connected to the Internet. The range of your wireless network may extend far beyond the walls of your home, allowing  
access to your network from the street or from your neighbors’ homes.  
WEP  
WEP (Wired Equivalent Privacy) is the most basic and the weakest type of wireless security. WEP security relies on a  
series of characters called the WEP key.  
Every device on the wireless network must use the same WEP key. WEP security can be used on both ad hoc and  
infrastructure networks.  
A valid WEP key has:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a  
keyboard.  
WPA/WPA2  
WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP.  
WPA and WPA2 are similar types of security. WPA2 uses a more complex encryption method and is more secure than  
WPA. Both WPA and WPA2 use a series of characters, called the WPA pre-shared key or passphrase, to protect wireless  
networks from unauthorized access.  
A valid WPA passphrase has:  
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.  
or  
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
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Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on  
infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network  
equipment also offers WPA2 security as an option.  
Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the  
type of security your network uses.  
Printing a network setup page  
A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the  
printer.  
1 Load plain paper.  
2 From the printer control panel, press  
3 Press the arrow buttons to scroll to Network Setup, and then press  
4 Press to select Print Setup Page.  
The network setup page prints.  
.
.
Information you will need to set up the printer on a wireless network  
To set up the printer for wireless printing, you need to know:  
The name of your wireless network. This is also known as the Service Set Identifier (SSID).  
If encryption was used to secure your network.  
The security key (either a WEP key or WPA passphrase) that allows other devices to communicate on the network  
if encryption was used to secure your network.  
You can locate your network WEP key or WPA passphrase by accessing your wireless access point or router and  
checking the security information.  
If your wireless access point (wireless router) is using Wired Equivalent Privacy (WEP) security, the WEP key should be:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a  
keyboard.  
If your wireless access point is using Wi-Fi Protected Access (WPA) security, the WPA passphrase should be:  
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.  
or  
Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.  
If your wireless network is not using security, then you will not have a security key.  
Note: If you do not know the SSID of the network that your computer is connected to, launch the wireless utility of the  
computer network adapter and look for the network name. If you cannot find the SSID or the security information for  
your network, see the documentation that came with the wireless access point, or contact your system support person.  
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67  
   
Installing the printer on a wireless network  
Before you install the printer on a wireless network, make sure that:  
Your wireless network is set up and working properly.  
The computer you are using is connected to the same wireless network where you want to set up the printer.  
For Windows users  
1 Close all open software programs.  
2 Insert the installation software CD.  
If the Welcome screen does not appear after a minute, then launch the CD manually:  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD drive.  
3 Follow the instructions on the Welcome screen to set up the printer.  
For Macintosh users  
1 Close all open software applications.  
2 Insert the installation software CD.  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
3 Double-click Install.  
4 Follow the instructions on the installation dialog to set up the printer.  
Installing the printer on other computers  
Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network.  
However, you will need to install the printer driver on every computer that will access it. You do not need to configure  
the printer again, although you will need to run the setup software on each computer to install the driver.  
For Windows users  
1 Close all open software programs.  
2 Insert the installation software CD.  
If the Welcome screen does not appear after a minute, then launch the CD manually:  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD drive.  
3 Follow the instructions on the computer screen for installing a configured printer on a new computer.  
For Macintosh users  
1 Close all open software applications.  
2 Insert the installation software CD.  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
3 Double-click Install.  
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4 Select My printer is already set up. I am installing it on a new computer.  
5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new  
computer.  
Interpreting the colors of the Wi-Fi indicator light  
The colors of the Wi-Fi indicator light show the network status of the printer.  
Off means one of the following:  
The printer is turned off or is powering up.  
The printer is not connected to a wireless network and is in Power Saver mode. In Power Saver mode, the power  
light pulses on and off.  
Solid orange means one of the following:  
The printer has not yet been configured for a wireless network.  
The printer is configured for an ad hoc connection, but it is not currently communicating with another ad hoc  
device.  
Blinking orange means one of the following:  
The printer is out of the range of the wireless access point (wireless router).  
The printer is trying to communicate with the wireless access point, but the wireless access point is turned off  
or not working properly.  
Either the configured printer or the wireless access point has been turned off and back on, and the printer is  
trying to establish communications with the network.  
The wireless settings of the printer may no longer be valid.  
Green means that the printer is connected to a wireless network and is ready for use.  
Special wireless installation instructions  
The following instructions apply to customers outside of North America who are using a wireless broadband box. Some  
examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet.  
Before you begin  
Make sure your box is wireless-enabled and activated to work on a wireless network. For more information about  
configuring the box to work wirelessly, see the documentation that came with your box.  
Make sure your box is turned on and that your computer is on and connected to your wireless network.  
Adding the printer to your wireless network  
1 Set up your printer for wireless networking using the setup instructions provided.  
Stop when you are prompted to select a network.  
2 If there is an association/registration button on the back of your box, press it before selecting a network.  
Note: After pressing the association/registration button, you have five minutes to complete the printer installation.  
3 Return to the computer screen.  
From the wireless networks list that appears, select your network, and then click Continue.  
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69  
   
If your wireless network does not appear in the list:  
a Connect to another wireless network.  
For Windows users  
Click Unlisted Network.  
For Macintosh users  
Select Other Wireless Network, and then click Continue.  
b Enter the details about your wireless network.  
Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came  
with the box, or from the box Web page. If you have already changed the key for your wireless network, use  
the key you created.  
4 Follow the instructions on your screen to complete installation.  
Assigning a static IP address  
The printer will be assigned an IP address automatically through DHCP on most wireless networks.  
1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network.  
2 Print a network setup page to see what IP address is currently assigned to the printer.  
3 Open a Web browser and then type the printer IP address in the address field. Press Enter.  
The printer Web page loads.  
Note: If you are using a proxy server, then temporarily disable it to load the printer Web page correctly.  
4 Click the Configuration link.  
5 Click the TCP/IP link.  
6 Click the Set static IP address link.  
7 Type the IP address you want to assign to the printer in the IP Address field.  
8 Click the Submit button.  
The Submitting selection message appears.  
To confirm that the address was successfully assigned, type the static IP address in the Web browser address field and  
then press Enter. The printer Web page loads if the address was successfully assigned.  
For more information, contact your system support person.  
Changing wireless settings after installation  
To change wireless settings on the printer, such as the configured network and the security key, do the following:  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
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3 Navigate to:  
Printer Home > select your printer > Settings tab > Wireless setup utility  
4 Follow the instructions on the computer screen.  
For Macintosh users  
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
2 Double-click Wireless Setup Assistant.  
3 Follow the instructions on the computer screen.  
Advanced wireless setup  
Creating an ad hoc wireless network  
You can set up an ad hoc network if you:  
Do not have an access point or wireless router  
Do not have a wireless network (but do have a wireless network adapter for your computer)  
Want to set up a standalone network between the printer and a computer with a wireless network adapter  
Notes:  
Before you begin, make sure your wireless network adapter is properly attached to your computer and is working.  
The recommended way to set up your wireless network is to use an access point (wireless router). This network  
setup is called infrastructure network.  
If your computer has MyWi-Fi or Wi-Fi Direct, then you can create direct connections to your wireless printer. For  
more information, see the documentation that came with your computer.  
The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless  
network will keep it from working on any other wireless network, either ad hoc or infrastructure.  
In Windows Vista or later  
1 Click  
> Control Panel > Network and Internet > Network and Sharing Center.  
2 Click Set up a connection or network > Set up a wireless ad-hoc (computer-to-computer) network > Next.  
3 Follow the instructions for setting up a wireless ad hoc network. As part of the setup:  
a Create a network name or SSID for the network between the computer and your printer.  
b Write down the name of your network. Make sure you copy it exactly, including any capital letters.  
c Go to the Security Type list, select WPA2-Personal or WEP, and then create a WPA passphrase or WEP key.  
WPA passphrases must be:  
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.  
ASCII characters in a WPA passphrase are case-sensitive.  
or  
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
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WEP keys must be:  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.  
or  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
d Write down the password for your network. Make sure you copy it exactly, including any capital letters.  
Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under  
“Available networks,” indicating that the computer is configured for the ad hoc network.  
4 Close the Windows Control Panel and any remaining windows.  
5 Insert the installation software CD, and follow the directions for wireless installation.  
Note: Do not connect the installation or network cables until instructed to do so by the setup software.  
6 When the available networks are displayed, provide the network name and the security information you created.  
The installer will configure the printer for use with your computer.  
7 Store a copy of your network name and security information in a safe place for future reference.  
Note: You may need to reconnect Windows Vista computers to the ad hoc network after restarting.  
In Windows XP  
1 Click Start > Control Panel > Network and Internet Connections > Network Connections.  
2 Right-click the icon for your wireless network connection.  
3 Click Enable, if it appears in the pop-up menu.  
Note: If Disable appears, then your wireless connection is already enabled.  
4 Right-click the Wireless Network Connection icon.  
5 Click Properties > Wireless Networks tab.  
Note: If the Wireless Networks tab does not appear, then your computer has third-party software that controls  
your wireless settings. You must use that software to set up the ad hoc wireless network. For more information,  
see the documentation for the third-party software.  
6 Select the Use Windows to configure my wireless network settings check box.  
7 Under Preferred Networks, delete any existing networks.  
Select a network, and then click Remove to delete the network from the list.  
8 Click Add to create an ad hoc network.  
9 In the Network Name (SSID) box, type the name you want to give your wireless network.  
10 Write down the network name you chose so you can refer to it when running the wireless setup. Make sure you  
copy it exactly, including any capital letters.  
11 If Network Authentication appears in the list, then select Open.  
12 In the “Data encryption” list, select WEP.  
13 If necessary, clear the “The key is provided for me automatically” check box.  
14 In the Network Key box, type in a WEP key.  
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15 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it  
exactly, including any capital letters.  
16 In the “Confirm network key” box, type the same WEP key.  
17 Select This is a computer-to-computer (ad hoc) network; wireless access points are not used.  
18 Click OK twice to close the two open windows.  
19 It may take a few minutes for your computer to recognize the new settings. To check the status of your network:  
a Right-click the Wireless Network Connections icon.  
b Select View Available Wireless Networks.  
If the network is listed but the computer is not connected, select the ad hoc network, and then click  
Connect.  
If the network does not appear, wait a moment, and then click Refresh network list.  
20 Insert the installation software CD, and then follow the directions for wireless installation.  
Note: Do not connect the installation or network cables until instructed to do so by the setup software.  
21 When the available networks are displayed, provide the network name and the security information you created.  
The installer will configure the printer for use with your computer.  
22 Store a copy of your network name and security information in a safe place for future reference.  
In Windows 2000  
Refer to the documentation that came with your wireless network adapter for information on configuring an ad  
hoc network with Windows 2000.  
For Macintosh users  
1 Access the Airport settings:  
In Mac OS X version 10.5 or later  
From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
In Mac OS X version 10.4 or earlier  
From the Finder, navigate to:  
Applications > Internet Connect > AirPort  
2 From the Network Name or Network menu, click Create Network.  
3 Create a name for the ad hoc network, and then click OK.  
Note: Store the network name and password in a safe place for future reference.  
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73  
Adding a printer to an existing ad hoc wireless network  
Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc  
wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is  
configured.  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Navigate to:  
Printer Home > select your printer > Settings tab > Wireless setup utility  
4 Follow the instructions on the computer screen.  
Note: Windows Vista computers may need to be reconnected to the ad hoc network after restarting.  
For Macintosh users  
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
2 Double-click Wireless Setup Assistant.  
3 Follow the instructions on the computer screen.  
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)  
Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is  
faster than manual configuration, and it reduces typing errors when new devices are added to a wireless network. The  
SSID and WPA passphrase are automatically detected and configured for you. The printer supports WPS and can be  
configured for wireless access using WPS. In order to use WPS to configure the printer, the wireless router must also  
support WPS.  
If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen.  
Notes:  
To use WPS to configure the printer wirelessly, all of the devices on your wireless network must support WPS. If  
any device on your network does not support WPS, then you must type the SSID and security information when  
prompted.  
If you are using the PIN method to add your printer using WPS, make sure you type all eight digits when you are  
asked to enter your PIN.  
Switching between USB and wireless connections (Windows only)  
You can change the way you access your printer, depending on your needs. The following procedures assume that you  
have configured your printer for one type of connection and that the printer drivers are installed on the computer. See  
related topics on troubleshooting specific connection types if you encounter difficulties during configuration.  
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Using the printer wirelessly  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Select Printer Home.  
4 Click the Settings tab.  
5 Click the Wireless setup utility link.  
6 Follow the instructions on the computer screen to set up the printer wirelessly.  
Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.  
Using the printer locally (USB)  
1 Attach a USB cable to the computer and to the printer.  
2 Wait a moment for Windows to locate the driver and finish setting up the printer.  
Note: You can continue to use the printer wirelessly.  
Switching between USB and wireless connections (Macintosh only)  
You can change the way you access your printer depending on your needs. The procedures below assume that you  
have configured your printer for one type of connection. See related topics on troubleshooting-specific connection  
types if you encounter difficulties during configuration.  
Switching to a wireless connection  
1 Close all open applications.  
2 Insert the installation software CD.  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
3 Double-click Lexmark Extras > Lexmark Setup Assistant.  
4 Follow the instructions on the computer screen for configuring the printer wirelessly.  
Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.  
Switching to a local (USB) connection  
1 Attach one end of a USB cable to the USB port on the back of the printer. Attach the other end to a USB port on  
the computer.  
2 Add the printer:  
In Mac OS X version 10.5 to 10.6  
a From the Apple menu, navigate to:  
System Preferences > Print & Fax > + > Default tab > select your printer  
Note: Choose the printer that corresponds with your selected connection type (Bonjour or USB).  
b Click Add.  
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In Mac OS X version 10.4 or earlier  
a From the Finder, choose Utilities.  
b Double-click Printer Setup Utility or Print Center.  
c From the Printer List dialog, choose the printer you want to use, and then click Add.  
d From the Printer Browser, select your printer, and then click Add.  
3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing  
the printer over a wireless connection.  
Sharing a printer in a Windows environment  
1 Prepare the computers to share the printer:  
a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print  
Sharing. See the Windows documentation for instructions on enabling File and Print Sharing.  
b Install the printer software on all computers that will print to the printer.  
2 Identify the printer:  
a On the computer that is attached to the printer, do one of the following:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
b Right-click the name of your printer.  
c Click Sharing.  
d From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name.  
e Click OK.  
3 Locate the printer from the remote computer:  
Note: The remote computer is the one that is not attached to the printer.  
a Do one of the following:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
b Right-click the name of your printer.  
c Click Properties.  
d Click the Ports tab, and then click Add Port.  
e Select Local Port, and then click New Port.  
f
Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive  
printer name that was specified in step 2 on page 76. The name should be in the form \\server  
\printer.  
g Click OK.  
h Click Close on the Printer Ports dialog.  
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i
j
Make sure the new port is selected on the Ports tab, and then click Apply.  
The new port is listed with the printer name.  
Click OK.  
Sharing a printer in a Macintosh environment  
1 From the Apple menu, choose System Preferences.  
2 From the menu bar, click Help System Preferences Help.  
3 In the Search field, type sharing the printer on a network, and then press return.  
4 To let other Macintosh computers on the network that use Mac OS X version 10.3 or later use any printer connected  
to your Macintosh computer, double-click Sharing your printer with Mac OS X users.  
or  
To let Windows computers on the network use any printer connected to your Macintosh computer, double-click  
Sharing your printers with Windows users.  
5 Follow the instructions on the computer screen.  
Note: Windows users should see the Windows documentation for information on adding a network printer connected  
to a Macintosh computer.  
Networking FAQ  
What is Wi-Fi Protected Setup?  
Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network  
and enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary to  
configure the network name (SSID) and WEP key or WPA passphrase for network devices.  
Note: WPS only supports networks that communicate through wireless access points (wireless routers).  
The printer supports the following methods in connecting to a wireless network:  
Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the wireless  
access point.  
Push Button Configuration (PBC)—Buttons on both the printer and the wireless access point are pushed within a  
given period of time.  
Look for any of these identifier marks to check if your wireless access point is WPS certified:  
You can find these WPS logos on the side, back, or top of your wireless access point.  
For more information on accessing the wireless settings and determining the WPS capability of your wireless access  
point, see the documentation that came with the wireless access point or contact your system support person.  
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Where do I find my WEP key or WPA passphrase?  
To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or  
wireless router. Most access points have a Web page that can be accessed using a Web browser.  
You can also check the manual that came with your access point or router. If your access point or router is using the  
default settings, you can find the information in the manual. If someone else set up your network for you, that person  
or company may have included the information in the manual.  
If you do not know how to access the Web page, or if you do not have administrator access to the wireless access point  
on your network, and are unable to locate the information in the manual, contact your system support person.  
What is an SSID?  
A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the  
SSID of the wireless network or they will not be able to communicate with each other. Usually, the wireless network  
broadcasts the SSID to allow wireless devices in the area to connect to it. Sometimes, the SSID is not broadcast for  
security reasons.  
If the SSID of your wireless network is not broadcast, it cannot be detected automatically and will not show up in the  
list of available wireless networks. You must enter the network information manually in this situation.  
An SSID can contain up to 32 alphanumeric characters.  
Where do I find my SSID?  
You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most  
access points have a built-in Web server that can be accessed using a Web browser.  
Many network adapters provide a software application that allows you to view the wireless settings of your computer,  
including your SSID. Check your computer to see if a program was installed with your network adapter.  
If you are unable to locate your SSID using either of these methods, contact your system support person.  
What is a network?  
A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers  
connected together for communication through cables or through a wireless connection. A network can be wired,  
wireless, or designed to have both wired and wireless devices.  
Devices on a wired network use cables to communicate with each other.  
Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to be  
able to communicate wirelessly, it must have a wireless network adapter attached or installed that lets it receive and  
transmit radio waves.  
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78  
       
How do I find out what type of security my network is using?  
You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless  
network. To obtain this information, see the documentation that came with your wirelessaccess point (wireless router),  
see the Web page associated with the wireless access point, or consult your system support person.  
Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point. The password  
allows you to access the wireless access point settings. The WEP key or WPA passphrase allows printers and computers  
to join your wireless network.  
How are home networks configured?  
For desktop computers, laptops, and printers to communicate with each other over a network, they must be connected  
by cables and/or have wireless network adapters built in or installed in them.  
There are many different ways a network can be set up. Four common examples appear below.  
Note: The printers in the following diagrams represent printers with internal print servers built into them so that they  
can communicate over a network.  
Wireless network examples  
Scenario 1: Mixed wired and wireless connections on a network with Internet access  
All computers and printers connect to the network through a router with Ethernet and wireless capabilities.  
Some computers and printers connect wirelessly to the router; others connect over a wired connection.  
The network is connected to the Internet through a DSL or cable modem.  
Internet  
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79  
   
Scenario 2: Wireless network with Internet access  
All computers and printers connect to the network using a wireless access point or wireless router.  
The wireless access point connects the network to the Internet through a DSL or cable modem.  
Internet  
Scenario 3: Wireless network with no Internet access  
Computers and printers connect to the network using a wireless access point.  
The network has no connection to the Internet.  
Scenario 4: Computer connected wirelessly to a printer without Internet access  
A computer is directly connected to a printer without going through a wireless router.  
This configuration is referred to as an ad hoc network.  
The network has no connection to the Internet.  
Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless  
connection, you will lose Internet access if you are connected to an ad hoc network.  
Why do I need an installation cable?  
When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using  
the installation cable. This temporary connection is used to set up the wireless settings of the printer.  
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80  
 
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on the  
printer.  
How do I attach the installation cable?  
The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer.  
This connection allows you to configure the printer for a networked or locally attached installation.  
1 Attach the large, rectangular connector to any USB port on your computer. USB ports may be on the front or the  
back of the computer, and may be horizontal or vertical.  
2 Attach the small, square connector to the printer.  
3 Continue following the on-screen instructions.  
How are infrastructure and ad hoc networks different?  
Wireless networks can operate in one of two modes: infrastructure or ad hoc.  
In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router  
(wireless access point). Devices on the wireless network must have valid IP addresses for the current network and share  
the same SSID and channel as the wireless access point.  
In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a  
wireless print server. The computer must have a valid IP address for the current network and be set to ad hoc mode.  
The wireless print server must be configured to use the same SSID and channel that the computer is using.  
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81  
   
The following table compares the characteristics and requirements of the two types of wireless networks.  
Infrastructure  
Ad hoc  
Characteristics  
Communication  
Security  
Through wireless access point  
More security options  
Directly between devices  
WEP or no security  
Range  
Determined by range and number of Restricted to range of individual  
wireless access points  
devices on network  
Speed  
Usually faster  
Usually slower  
Requirements for all devices  
Unique IP address for each device  
Mode set to  
Yes  
Yes  
Infrastructure mode  
Ad hoc mode  
Yes  
Same SSID  
Yes, including the wireless access  
point  
Same channel  
Yes, including the wireless access  
point  
Yes  
We recommend setting up a network in infrastructure mode using the installation CD that came with the printer.  
Infrastructure mode is the recommended setup method because it provides:  
Increased network security  
Increased reliability  
Faster performance  
Easier setup  
Finding the signal strength  
Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer  
network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal  
strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another  
factor is distance. The farther two wireless devices are from each other, the more likely it is that the communication  
signal will be weaker.  
The strength of the signal received by your computer can also affect the connectivity of the printer with the network  
during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed  
an icon in your system tray. Try double-clicking this icon, and it will tell you how strongly the computer is receiving the  
wireless signal from the network.  
To improve signal quality, remove sources of interference and/or move wireless devices closer to the wireless access  
point (wireless router).  
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82  
 
How can I improve wireless signal strength?  
A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is  
too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.  
To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality  
field indicates the relative strength of the wireless signal the printer is receiving. Drops in signal strength can be  
intermittent, however, and although the signal quality appears high, it may drop during certain conditions.  
If you think signal strength is a problem between your access point and the printer, try one or more of the following:  
Notes:  
The solutions below are for infrastructure networks. If you are using an ad hoc network, adjust the computer when  
the solution suggests adjusting the access point.  
Ad hoc networks have a much shorter range than infrastructure networks. Try moving the printer closer to the  
computer if they seem to have trouble communicating.  
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER  
If the printer is too far away from the access point, it will not be able to communicate with other devices on the  
network. For most indoor wireless networks, the maximum distance between the access point and the printer is  
approximately 100 feet (30 meters). This distance could be longer or shorter, depending upon the layout of the  
network and the limitations of the access point.  
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER  
The wireless signal from your access point will pass through most objects. Most walls, floors, furniture and other  
objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass  
through. Objects containing metal and concrete can block the signal. Arrange your printer and access point so that  
the signal is not blocked by such objects.  
REMOVE SOURCES OF INTERFERENCE  
Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of  
interference can cause printing issues that seem to come and go. Turn off potential sources of interference where  
possible. Avoid using microwaves and cordless phones when printing over your wireless network.  
If another wireless network is operating in the vicinity, change the wireless channel on the access point.  
Do not place your access point on a printer or other electronic device. Such devices can alsointerfere with the wireless  
signal.  
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION  
Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too many  
objects, it can be significantly weakened. All objects absorb part of the wireless signal when it passes through them,  
and certain types of objects absorb enough to cause communications problems. Place your access point as high in  
the room as possible to avoid signal absorption.  
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83  
 
How can I make sure my computer and printer are connected to the same wireless  
network?  
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The  
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.  
For Windows users  
1 Obtain the SSID of the network that the computer is connected to:  
a Type the IP address of your access point (wireless router) in the address field of your Web browser.  
If you do not know the IP address of the access point:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type cmd.  
3 Press Enter, or click OK.  
4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:  
The “Default Gateway” entry is typically the access point.  
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.  
b Type the user name and password of the router when prompted.  
c Click OK.  
d In the Wireless settings section, look for the SSID.  
e Write down the SSID.  
Note: Make sure you copy it exactly, including any capital letters.  
2 Obtain the SSID of the network that the printer is connected to:  
a From the printer, print a network setup page.  
b In the Wireless section, look for SSID.  
3 Compare the SSID of the computer and SSID of the printer.  
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.  
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the  
computer.  
For Macintosh users with an AirPort base station  
In Mac OS X version 10.5 or later  
1 From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
The SSID of the network that the computer is connected to is displayed in the Network Name menu.  
2 Write down the SSID.  
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In Mac OS X version 10.4 or earlier  
1 From the Finder, navigate to:  
Applications > Internet Connect > AirPort  
The SSID of the network that the computer is connected to is displayed in the Network menu.  
2 Write down the SSID.  
For Macintosh users with an access point  
1 Type the IP address of the access point in the address field of your Web browser and continue to step 2.  
If you do not know the IP address of the access point, then do the following:  
a From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
b Click Advanced or Configure.  
c Click TCP/IP.  
The Router entry is typically the access point.  
2 Type your user name and password when prompted, and then click OK.  
3 In the Wireless settings section, look for the SSID.  
4 Write down the SSID, security type, and the WEP key/WPA passphrase (if shown).  
Notes:  
Make sure you copy the network information down exactly, including any capital letters.  
Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.  
Can I use my printer on a USB and a network connection at the same time?  
Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following  
ways:  
Locally attached (connected to a computer using a USB cable)  
Wireless network  
Wireless network and locally attached simultaneously  
What is a MAC address?  
A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment. The  
MAC address may also be called the physical address because it is connected to the hardware of a device instead of its  
software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB.  
Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers,  
whether Ethernet or wireless, all have MAC addresses.  
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,  
MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable  
method of identifying a specific device on a network.  
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85  
   
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of  
devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on  
the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also  
prevent legitimate access if you forget to add a new device to the router's list of allowed addresses. If your network  
uses MAC address filtering, be sure to add the MAC address of the printer to the list of allowed devices.  
How do I find the MAC address?  
Most network equipment has a unique hardware identification number to distinguish it from other devices on the  
network. This is called the Media Access Control (MAC) address.  
When installing the printer on a network, make sure you select the printer with the correct MAC address.  
The MAC address label is located inside the printer.  
C
:
XX  
XX  
XX  
XX  
XX  
XX  
The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of  
MAC address called Universally Administered Address (UAA).  
MAC: XX XX XX XX XX XX  
UAA: XX XX XX XX XX XX  
Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses  
are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and  
you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.  
What is an IP address?  
An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on  
an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other  
only if they have unique and valid IP addresses. A unique IP address means no two devices on the same network have  
the same IP address.  
An IP address is a group of four numbers separated by periods. An example of an IP address is 192.168.100.110.  
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86  
   
What is TCP/IP?  
Networks are able to function because computers, printers, and other devices are able to send data to each other,  
either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission  
rules called protocols. A protocol can be thought of as a language, and like a language, it has rules allowing participants  
to communicate with each other.  
Different types of networks use different protocols, but Transmission Control Protocol/Internet Protocol (TCP/IP) is the  
most popular. TCP/IP is used to send data over the Internet as well as over most corporate and home networks.  
Because computers do not understand words and instead rely upon numbers for communication, TCP/IP requires that  
every device on a network using TCP/IP to communicate must have an IP address. IP addresses are essentially unique  
computer names in a numeric format, used to transfer data around a network. IP addresses allow TCP/IP to confirm  
requests for and receipt of data by various devices on the network.  
How do I locate IP addresses?  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type cmd.  
3 Press Enter, or click OK.  
The Command Prompt window opens.  
4 Type ipconfig, and then press Enter.  
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.  
For Macintosh users  
1 From the Apple menu, choose About This Mac.  
2 Click More Info.  
3 From the Contents pane, choose Network.  
4 If you are connected over a wireless network, choose AirPort from the Active Services list.  
How to locate a printer IP address  
You can locate the printer IP address by viewing the printer network setup page.  
How are IP addresses assigned?  
An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the  
computer sends all print jobs across the network to the printer using this address.  
If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address  
and other network information after selecting your printer from the available list.  
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87  
     
What is a key index?  
A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the  
network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices  
on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the  
wireless access point.  
Select the same key index on your printer as you are using on your wireless access point.  
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88  
 
Maintaining the printer  
Maintaining ink cartridges  
In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every  
week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on  
if it is turned off.  
Checking ink levels  
Using the printer control panel  
From the printer control panel, press  
> Maintenance >  
>
Using the printer software  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Navigate to:  
Printer Home > select your printer > Maintenance tab > Check ink levels  
For Macintosh users  
In Mac OS X version 10.6  
1 From the Apple menu, navigate to:  
System Preferences > Print & Fax > select your printer  
2 Click Options & Supplies or Print Queue.  
3 Click Supply Levels.  
In Mac OS X version 10.5 or earlier  
1 From the Finder desktop, double-click the printer folder.  
2 Double-click the Printer Utility icon.  
3 Check the ink levels from the Maintenance tab.  
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89  
     
Aligning the printhead  
If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead.  
Using the printer control panel  
1 Load plain paper.  
2 From the printer control panel, navigate to:  
> Maintenance >  
> Align Printer >  
An alignment page prints.  
Note: Do not remove the alignment page until printing is finished.  
Using the printer software  
For Windows users  
1 Load plain paper.  
2 Click  
or Start.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
4 Navigate to:  
Printer Home > select your printer > Maintenance tab > Align cartridges  
5 Follow the instructions on the computer screen.  
For Macintosh users  
Note: This feature is available only in Maci OS X version 10.5 or earlier.  
1 Load plain, unmarked paper.  
2 From the Finder desktop, double-click the printer folder.  
3 Double-click the Printer Utility icon.  
4 From the Maintenance tab, click Print Alignment Page.  
5 Follow the instructions on the computer screen.  
If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved,  
then clean the printhead nozzles.  
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90  
 
Cleaning the printhead nozzles  
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality  
of your prints.  
Notes:  
Cleaning the printhead nozzles uses ink, so clean them only when necessary.  
Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.  
If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.  
Using the printer control panel  
1 From the printer control panel, navigate to:  
> Maintenance >  
2 Press the up or down arrow button to scroll to Clean Printheador Deep Clean Printhead, and then  
press  
.
A cleaning page prints.  
Using the printer software  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Navigate to:  
Printer Home > Maintenance tab > Clean Cartridges  
For Macintosh users  
Note: This feature is available only in Mac OS X version 10.5 or earlier.  
1 Load plain paper.  
2 From the Finder desktop, double-click the printer folder.  
3 Double-click the Printer Utility icon.  
4 From the Maintenance tab, select Clean Print Nozzles.  
A cleaning page prints.  
Cleaning the exterior of the printer  
1 Make sure that the printer is turned off and unplugged from the wall outlet.  
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,  
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.  
2 Remove all paper from the printer.  
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91  
   
3 Dampen a clean, lint-free cloth with water.  
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the  
printer.  
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper  
exit tray.  
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.  
5 Make sure the printer is dry before beginning a new print job.  
Cleaning the scanner glass  
1 Dampen a clean, lint-free cloth with water.  
2 Gently wipe the scanner glass clean.  
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.  
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92  
 
Troubleshooting  
Before you troubleshoot  
Use this checklist to solve most printer problems:  
Make sure the power cord is plugged into the printer and into a working electrical outlet.  
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.  
Make sure the printer is turned on.  
Make sure the printer is securely connected to the host computer, print server, or other network access point.  
Check the printer for error messages, and resolve any errors.  
Check for paper jam messages, and clear any jams.  
Check the ink cartridges, and install new cartridges if necessary.  
Use the Service Center to locate and solve the problem (Windows only).  
Turn the printer off, wait about 10 seconds, and then turn the printer back on.  
Using the Service Center to solve printer problems  
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and  
customer support.  
To open the Service Center, use one of these methods:  
Method 1  
Method 2  
If it appears on an error message dialog, click the For  
additional assistance, use the Service Center link.  
1 Click  
or Start.  
2 Click All Programs orPrograms, andthen select theprinter  
program folder from the list.  
3 Select Printer Home.  
4 From the Support tab, select Service Center.  
If Troubleshooting does not solve your problem  
Visit our Web site at http://support.lexmark.com to find the following:  
Knowledgebase articles with the latest information and troubleshooting for your printer  
Live online technical support  
Contact numbers for telephone technical support  
Setup troubleshooting  
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93  
         
Incorrect language appears on the display  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CHANGE THE LANGUAGE USING THE PRINTER MENUS  
1 From the printer control panel, press  
.
2 Press the arrow buttons to scroll to Defaults, and then press  
.
3 Press the arrow buttons to scroll to Set Defaults, and then press  
4 Press the arrow buttons to scroll to Use Factory, and then press  
5 Complete the initial printer setup.  
.
.
CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)  
1 Turn the printer off.  
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn  
off the printer.  
2 Press and hold down  
and , and then press and release to turn the printer on.  
and until Language Selectionappears on the display, indicating that the printer  
Note: Do not release  
has been reset.  
3 Complete the initial printer setup.  
Printhead errors  
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:  
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94  
   
REMOVE AND REINSERT THE PRINTHEAD  
1 Open the printer and lift the latch.  
2
2 Remove the printhead.  
Warning—Potential Damage: Do not touch the printhead nozzles.  
3 Wipe the printhead contacts using a clean, lint-free cloth.  
Troubleshooting  
95  
4 Reinsert the printhead, and then close the latch until it clicks.  
5 Close the printer.  
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.  
Software did not install  
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a  
printer option when sending a print job, then try removing and reinstalling the software.  
Before you reinstall the software, do the following:  
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX  
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with a  
USB symbol.  
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
RECONNECT THE PRINTER POWER SUPPLY  
1 Turn off the printer, and then unplug the power cord from the wall outlet.  
2 Gently remove the power supply from the printer, and then reinsert it.  
3 Plug the power cord into the wall outlet, and then turn on the printer.  
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96  
 
Print job does not print or is missing pages  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY  
1 Turn the printer on, and then open the printer.  
2 Make sure the cartridges are inserted correctly.  
The cartridges should click firmly into the matching color slot of the printhead.  
3 Close the printer.  
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB  
Note: This solution applies to Macintosh users only.  
1 With a document open, choose File > Print.  
2 From the printer pop-up menu, choose your printer, and then click Print.  
If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers in the Default  
tab, select your printer, and then click Add.  
If your printer does not appear on the list, then try either of the following:  
For a USB-connected printer, remove and then reconnect the USB cable.  
For a printer that is wirelessly connected, see the Wireless troubleshooting section.  
MAKE SURE THE PRINT JOB IS NOT PAUSED  
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER  
RECONNECT THE PRINTER POWER SUPPLY  
1 Turn off the printer.  
Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer.  
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.  
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall  
outlet.  
4 Turn on the printer.  
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
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3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with a USB symbol.  
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
Printer is printing blank pages  
Blank pages may be caused by improperly installed ink cartridges.  
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD  
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 12 for more information.  
Ifthe cartridgesdonot seem tofit, make sure theprinthead is properly seated, and then tryinstalling thecartridges  
again.  
2 Load plain paper.  
3 From the printer control panel, press  
.
4 Press the arrow buttons to scroll to Maintenance, and then press  
.
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press  
.
A cleaning page prints.  
6 Press the arrow buttons to scroll to Align Printer, and the press  
.
An alignment page prints.  
Note: Do not remove the alignment page until printing is finished.  
Printer is busy or does not respond  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE  
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the  
printer.  
If the printer will not come out of Power Saver mode, then reset the power:  
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.  
2 Insert the power cord into the wall outlet, and then turn on the printer.  
If this problem persists, then check our Web site for updates for your printer software or firmware.  
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RECONNECT THE PRINTER POWER SUPPLY  
1 Turn off the printer, and then unplug the power cord from the wall outlet.  
2 Gently remove the power supply from the printer, and then reinsert it.  
3 Plug the power cord into the wall outlet, and then turn on the printer.  
Cannot delete documents from the print queue  
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and  
printer may not be communicating.  
RESTART THE COMPUTER AND TRY AGAIN  
Cannot print through USB  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with a  
USB symbol.  
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type devmgmt.msc.  
3 Press Enter, or click OK.  
The Device Manager opens.  
4 Click the plus sign (+) beside Universal Serial Bus controllers.  
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.  
For more information, see the computer documentation.  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
Jams and misfeeds troubleshooting  
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Paper jam in the printer  
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.  
1 Press to turn off the printer.  
2 Check the paper tray or lift the scanner unit to check for jammed paper.  
3 Firmly grasp the paper, and then gently pull it out.  
Note: Be careful not to tear the paper while removing it.  
4 Press to turn the printer back on.  
Paper jam in the paper support  
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.  
1 Press to turn off the printer.  
2 Firmly grasp the paper, and then gently pull it out.  
Note: Be careful not to tear the paper while removing it.  
3 Press to turn the printer back on.  
Paper jam in the duplex unit  
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.  
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1 Push down the duplex latches and pull out the duplex unit.  
CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper  
path. To avoid injury, use caution when accessing this area for clearing a paper jam.  
2 Firmly grasp the paper, and then gently pull it out.  
Note: Be careful not to tear the paper while removing it.  
3 Reinsert the duplex unit.  
4 Touch DONE or press , depending on your printer model.  
5 From your computer, resume the print job.  
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Paper or specialty media misfeeds  
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.  
Try one or more of the following:  
CHECK PAPER CONDITION  
Use only new, unwrinkled paper.  
CHECK PAPER LOADING  
Load a smaller amount of paper into the printer.  
Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions  
that came with the paper.)  
Check the loading instructions for your paper or specialty media.  
REMOVE EACH PAGE AS IT IS PRINTED  
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER  
Print troubleshooting  
Poor quality at the edges of the page  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CHECK MINIMUM PRINT SETTINGS  
Unless you are using the borderless feature, use these minimum print margin settings:  
Left and right margins:  
6.35 mm (0.25 in.) for letter-size paper  
3.37 mm (0.133 in.) for all paper sizes except letter  
Top margin: 1.7 mm (0.067 in.)  
Bottom margin: 12.7 mm (0.5 in.)  
SELECT THE BORDERLESS PRINT FEATURE  
For Windows users  
1 With a document or photo open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
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3 From the Paper Options area of the Print Setup tab, select Borderless.  
For Macintosh users  
1 With a photo open, choose File > Page Setup.  
If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings:  
a From the Settings pop-up menu, choose Page Attributes.  
b From the “Format for” pop-up menu, choose your printer.  
c From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.  
For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in (Borderless).  
d Select an orientation, and then click OK.  
2 From the menu bar, choose File > Print.  
If you have already specified the printer, paper size, and orientation in step 1, then you may have to choose your  
printer again from the Printer pop-up menu before going to step 3. Otherwise, set them:  
a From the Printer pop-up menu, choose your printer.  
b From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.  
For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in (Borderless).  
c Select an orientation.  
3 If necessary, click Advanced.  
4 From the print options pop-up menu, choose Print Settings or Quality & Media.  
From the Paper Type pop-up menu, choose a paper type.  
From the Print Quality pop-up menu, choose Photo or Best.  
5 Click Print.  
Streaks or lines on printed image  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CHECK THE INK LEVELS  
Replace low or empty ink cartridges.  
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE  
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED  
ALIGN THE PRINTHEAD  
CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES  
Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support.  
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Print speed is slow  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
MAXIMIZE COMPUTER PROCESSING SPEED  
Close all applications not in use.  
Minimize the number and size of graphics and images in the document.  
Remove as many unused fonts as possible from your system.  
ADD MEMORY  
Consider purchasing more RAM.  
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE  
MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
Computer slows down when printing  
These are possible solutions. Try one of the following:  
IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE  
IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER)  
1 Unplug the power cord from the access point.  
2 Wait ten seconds, and then insert the power cord.  
Copy and scan troubleshooting  
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Copier or scanner does not respond  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
SET YOUR PRINTER AS THE DEFAULT PRINTER  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
Scanner unit does not close  
1 Lift the scanner unit.  
2 Remove any obstruction keeping the scanner unit open.  
3 Lower the scanner unit.  
Poor copy or scanned image quality  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CLEAN THE SCANNER GLASS  
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE  
REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY  
USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE  
MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT  
CORNER  
Partial copies or scans of documents or photos  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT  
CORNER  
SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER  
MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING  
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Scan was not successful  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with  
.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
RESTART THE COMPUTER  
ADD NETWORK PRINTERS THROUGH THE EDIT DEVICE LIST DIALOG  
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more  
information, see the Edit Device List Help:  
1 With the Scan Center application open, choose Browse Devices from the Device pop-up menu.  
?
2 Click  
from the Edit Device List dialog that appears.  
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTERIS SELECTED IN THE GENERAL TAB OF THE SCAN  
CENTER (MACINTOSH ONLY)  
Notes:  
This is available only in Mac OS X version 10.6.  
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,  
the correct menu bar does not appear.  
From the menu bar, navigate to:  
Scan Center > Preferences > General tab  
Scanning takes too long or freezes the computer  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED  
USE A LOWER SCANNING RESOLUTION  
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Cannot scan to a computer over a network  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:  
MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK  
MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER  
MAKE SURE “ENABLE NETWORK SCAN TO COMPUTERIS SELECTED IN THE GENERAL TAB OF THE SCAN  
CENTER (MACINTOSH ONLY)  
Notes:  
This is available only in Mac OS X version 10.6.  
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,  
the correct menu bar does not appear.  
From the menu bar, navigate to:  
Scan Center > Preferences > General tab  
Memory card troubleshooting  
Memory card troubleshooting checklist  
Before you troubleshoot, use the following checklist to solve most memory card problems:  
Make sure that the memory card you are using can be used in the printer.  
Make sure the memory card is not damaged.  
Make sure memory card contains supported file types.  
Nothing happens when a memory card is inserted  
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:  
REINSERT THE MEMORY CARD  
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
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3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with a USB symbol.  
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
CHECK THE NETWORK CONNECTION  
If the printer and computer are connected over a network, then make sure that the correct host and device are  
communicating. Select the printer from the computer or the computer from the printer.  
Cannot print documents from a memory card or flash drive  
If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:  
CHECK THE USB CONNECTION  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
The USB port is marked with a  
USB symbol.  
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a  
defective port.  
CHECK THE NETWORK CONNECTION  
If the printer and computer are connected over a network, then make sure that the correct host and device are  
communicating. Select the printer from the computer or the computer from the printer.  
Photos do not transfer from a memory card across a wireless network  
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:  
MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY  
MAKE SURE “ENABLE READING FROM A MEMORY DEVICE OVER THE NETWORK FROM YOUR PRINTERIS  
SELECTED IN THE PREFERENCES DIALOG OF THE NETWORK CARD READER (MACINTOSH ONLY)  
Notes:  
This is available only in Mac OS X version 10.6.  
If you have several applications open, then make sure that the Network Card Reader is the active application.  
Otherwise, the correct menu bar does not appear.  
From the menu bar, navigate to:  
Network Card Reader > Preferences  
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SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER  
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE  
If your wireless connection is down, then use a USB cable to connect your printer to your computer.  
Wireless troubleshooting  
Wireless troubleshooting checklist  
Before beginning to troubleshoot the wireless printer, verify the following:  
The printer, the computer, and the wireless access point are all plugged in and turned on.  
The wireless network is working properly.  
Try accessing other computers on your wireless network.  
If your network has Internet access, try connecting to the Internet over a wireless connection.  
Your SSID is correct.  
Print a network setup page to verify the SSID the printer is using.  
If you are not sure if your SSID is correct, then run the wireless setup again.  
Your WEP key or WPA passphrase is correct (if your network is secure).  
Log into the wireless access point (wireless router) and check the security settings.  
A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the  
same security key.  
If you are not sure if your security information is correct, run the wireless setup again.  
The printer and the computer are within the range of the wireless network.  
For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point  
(wireless router).  
The Wi-Fi indicator light is lit and is solid green.  
The printer driver is installed on the computer from which you are performing a task.  
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The correct printer port is selected.  
The computer and printer are both connected to the same wireless network.  
The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.  
Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing  
metal or concrete.  
Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security  
system cameras, other wireless networks, and some Bluetooth devices.  
Resetting the wireless settings to factory defaults  
1 From the printer control panel, press  
.
2 Press the arrow buttons to scroll to Network Setup, and then press  
.
3 Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press  
.
4 Press the arrow buttons to scroll to Yes, and then press  
.
The printer wireless settings are reset to factory default settings. To verify, print a network setup page.  
Cannot print over wireless network  
If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer  
option when sending a print job, then you can try uninstalling and reinstalling the software.  
Before you reinstall the software, check the troubleshooting checklist, and then do the following:  
TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON  
Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network  
connections and resolve connectivity issues.  
DISCONNECT FROM VPN SESSION  
When you are connected to another network through a VPN connection, you will not be able to access the printer  
over your wireless network. End your VPN session and try printing again.  
MAKE SURE DEMO MODE IS TURNED OFF  
Select printer features are not available when Demo Mode is turned on.  
From the home screen, navigate to:  
> Demo Mode > Off > save the setting  
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CHECK YOUR WEP KEY OR WPA PASSPHRASE  
If your access point is using WEP security, then the WEP key should be:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII  
characters in a WEP key are case-sensitive.  
If your access point is using WPA or WPA2 security, then the WPA passphrase should be:  
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII  
characters in a WPA passphrase are case-sensitive.  
Note: If you do not know this information, then see the documentation that came with the wireless network, or  
contact the person who set up your wireless network.  
CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON  
Wireless broadband boxes in Europe, the Middle East, and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or  
Club Internet may require you to press an association/registration button when adding the printer to your wireless  
network.  
If you are using one of these boxes and need more information, then see the documentation that came with your  
box, or contact your Internet Service Provider (ISP).  
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES  
There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless  
phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to  
these devices.  
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT  
The range of your wireless network depends on many factors, including the abilities of your access point and network  
adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.  
CHECK THE WIRELESS SIGNAL QUALITY  
Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another  
factor is causing the problem.  
CHECK YOUR ADVANCED SECURITY SETTINGS  
If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you  
must add the printer MAC address to the list of addresses allowed to connect to the access point.  
If you set the access point to issue a limited number of IP addresses, then you must change this so that the printer  
can be added.  
Note: If you do not know how to make these changes, then see the documentation that came with the access point,  
or contact the person who set up your wireless network.  
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MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT  
See if you have access to the Internet by opening your Web browser and accessing any site.  
If there are other computers or resources on your wireless network, then check to see if you can access them  
from your computer.  
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK  
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The  
SSID ofthe printermust matchthe SSID ofthe computer, if the computeris already connectedtothe wirelessnetwork.  
For Windows users  
1 Obtain the SSID of the network that the computer is connected to.  
a Type the IP address of your access point into the address field of your Web browser.  
If you do not know the IP address of the access point:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type cmd.  
3 Press Enter or click OK.  
4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:  
The “Default Gateway” entry is typically the access point .  
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.  
b Type the user name and password of the access point when prompted.  
c Click OK.  
d In the Wireless settings section, look for the SSID.  
e Write down the SSID.  
Note: Make sure you copy it exactly, including any capital letters.  
2 Obtain the SSID of the network that the printer is connected to:  
a From the printer, print a network setup page.  
b In the Wireless section, look for SSID.  
3 Compare the SSID of the computer and SSID of the printer.  
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.  
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the  
computer.  
For Macintosh users with an AirPort base station  
In Mac OS X version 10.5 or later  
1 From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
The SSID of the network that the computer is connected to is displayed in the Network Name menu.  
2 Write down the SSID.  
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In Mac OS X version 10.4 or earlier  
1 From the Finder, navigate to:  
Applications > Internet Connect > AirPort  
The SSID of the network that the computer is connected to is displayed in the Network menu.  
2 Write down the SSID.  
For Macintosh users with an access point  
1 Type the IP address of the access point in the address field of your Web browser, and then continue to step 2.  
If you do not know the IP address of the access point, then do the following:  
a From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
b Click Advanced or Configure.  
c Click TCP/IP.  
The Router entry is typically the access point.  
2 Type your user name and password when prompted, and then click OK.  
3 In the Wireless settings section, look for the SSID.  
4 Write down the SSID, security type, and the WEP key/WPA passphrase (if shown).  
Notes:  
Make sure you copy the network information down exactly, including any capital letters.  
Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.  
MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT  
The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.  
The Continue button is unavailable  
Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:  
CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE  
PRINTER  
USB ports are marked with the  
symbol.  
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON  
Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB  
cable and reconnect it.  
MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING  
Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the  
port is working.  
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If the USB port on the computer is not working, then try using the other USB ports on the computer.  
MAKE SURE THAT THE USB CABLE IS WORKING  
Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.  
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL  
Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly  
or be within the same series.  
If you have any doubts, look for an updated version of the printer software on our Web site. For more information,  
see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom  
of the installation screen.  
RECONNECT THE POWER SUPPLY  
1 Turn off the printer.  
2 Unplug the power cord from the power outlet.  
3 Remove the power supply from the back of the printer and then plug it back in.  
4 Plug the power cord back into the power outlet.  
5 Turn on the printer, and then resume the installation on your computer.  
TRY RUNNING THE INSTALLER AGAIN  
1 Close the installer.  
2 Remove the CD, and then restart the computer.  
3 Insert the CD and then run the installer again.  
Notes:  
When you get to the Software Already Installed screen, make sure you select Install a printer.  
If you have already set up your printer, select Additional Computer when you get to the Setting up a new  
printer? screen to skip the hardware setup wizard.  
CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT  
Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type devmgmt.msc.  
3 Press Enter, or click OK.  
The Device Manager opens.  
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114  
4 Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window  
refreshes when Device Manager recognizes the USB connection.  
If there is activity on Device Manager but none of the previous solutions worked, call Customer Support.  
If there is no activity on Device Manager, there may be a problem with your computer and its USB support.  
The computer must recognize the USB connection in order for installation to work.  
Cannot print and there is a firewall on the computer  
Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured  
correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the  
problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following:  
Update the firewall using the most recent update available from the manufacturer. Refer to the documentation  
that came with your firewall for instructions on how to do this.  
If programs request firewall access when you install the printer or try to print, make sure you allow those programs  
to run.  
Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you  
have completed the wireless installation.  
Wi-Fi indicator light is not lit  
CHECK POWER  
If the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the following:  
Make sure the printer is plugged in and turned on.  
Make sure the printer is plugged into a working outlet.  
If the printer is plugged into a power strip, make sure it is turned on and working.  
Wi-Fi indicator light is green but the printer does not print (Windows only)  
If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer  
does not print, then try one or more of the following:  
ALLOW THE WIRELESS INSTALLATION TO COMPLETE  
Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup  
Successful screen.  
ENABLE THE PRINTER  
Confirm that the printer is enabled:  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
Troubleshooting  
115  
     
4 Right-click the new printer; from the menu, select Use Printer Online.  
5 Close the Printers or Printers and Faxes window and try printing again.  
SELECT THE WIRELESS PRINTER  
You may need to select the wireless printer from your computer to use the printer wirelessly.  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer in the folder with the matching name and model number followed by ”(Network).”  
5 Select Use Printer Online from the menu.  
6 Close the Printers or Printers and Faxes window and try printing again.  
SELECT THE WIRELESS PORT  
If you have previously set up your printer as a locally attached printer, then you may need to select the wireless  
printer to use the printer wirelessly.  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Properties from the menu.  
5 Click the Ports tab.  
6 Locate the selected port. The selected port has a check beside it in the Port column.  
7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the  
port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you  
select the right printer port.  
8 Click OK, and then try to print again.  
Wi-Fi indicator light is still orange  
When the Wi-Fi indicator light is orange, it may indicate that the printer is:  
Not configured in infrastructure mode  
Waiting to make an ad hoc connection to another wireless device  
Not connected to a wireless network  
The printer may be unable to join the network because of interference, its distance from the wireless access point  
(wireless router), or until its settings are changed.  
These are possible solutions. Try one or more of the following:  
Troubleshooting  
116  
 
CHECK NETWORK NAME  
Make sure your network does not have the same name as another network near you. For example, if you and your  
neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's  
network.  
If you are not using a unique network name, consult the documentation for your wireless access point (wireless  
router) to learn how to set a network name.  
If you set a new network name, you must reset the printer and computer SSID to the same network name.  
CHECK SECURITY KEYS  
If you are using WEP security  
A valid WEP key is:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.  
If you are using WPA security  
A valid WPA passphrase is:  
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.  
or  
Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9.  
If your wireless network is not using security, then you will not have a security key. Using a wireless network with no  
security is not recommended because it can allow intruders to use your network resources without your consent.  
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)  
The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range  
potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including  
the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and  
printer no more than 100 feet apart.  
You can find the strength of the network signal on the printer network setup page.  
CHECK MAC ADDRESS  
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC  
address filter list. This will allow the printer to operate on the network.  
Troubleshooting  
117  
Wi-Fi indicator light is blinking orange during installation  
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking  
but cannot connect to the network for which it has been configured. The printer may be unable to join the network  
because of interference, its distance from the access point (wireless router), or until its settings are changed.  
These are possible solutions. Try one or more of the following:  
MAKE SURE THE ACCESS POINT IS ON  
Check the access point and, if necessary, turn it on.  
MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE  
There may be temporary interference from other devices such as microwave ovens or other appliances, cordless  
phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to  
these devices.  
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT  
The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range  
potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including  
the abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing  
the computer and printer no more than 100 feet apart.  
You can find the signal strength of the network on the network setup page.  
CHECK YOUR WEP KEY OR WPA PASSPHRASE  
If your access point is using WEP security, then the WEP key should be:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.  
If your access point is using WPA or WPA2 security, then the WPA passphrase should be:  
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
or  
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII  
characters in a WPA passphrase are case-sensitive.  
Note: If you do not know this information, then see the documentation that came with the wireless network, or  
contact the person who set up your wireless network.  
CHECK THE MAC ADDRESS  
If your network uses MAC address filtering, then make sure that you include the MAC address of the printer in the  
MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I  
Troubleshooting  
118  
 
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING  
For Windows users  
1 Obtain the IP address of the access point.  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type cmd.  
c Press Enter, or click OK.  
d Type ipconfig, and then press Enter.  
The “Default Gateway” entry is typically the access point.  
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.  
2 Ping the access point:  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type cmd.  
c Press Enter, or click OK.  
d Type pingfollowed by a space and the IP address of the access point. For example:  
ping 192.168.1.100  
e Press Enter.  
3 Check to see whether the access point responds:  
If the access point responds, then you will see several lines appear that start with “Reply from.”  
It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer  
to try to connect again.  
If the access point does not respond, then “Request timed out.” appears.  
Try the following:  
a Click , or click Start and then click Run.  
b In the Start Search or Run box, type ncpa.cpl, and then press Enter.  
c Press Enter or click OK.  
d Select the appropriate connection from the ones shown.  
e Right-click the connection, and then click Repair or Diagnose.  
For Macintosh users  
1 Make sure AirPort is turned on:  
From the Apple menu, navigate to:  
System Preferences > Network  
The AirPort status indicator should be green.  
Troubleshooting  
119  
Notes:  
Yellow means the port is active but not connected.  
Red means the port has not been configured.  
2 Obtain the IP address of the access point:  
a From the Apple menu, navigate to:  
About This Mac > More Info  
b From the Contents pane, choose Network.  
c From the Active Services list, choose AirPort.  
The bottom pane lists the details of the AirPort connection.  
d Write down the Router entry.  
The Router entry is typically the access point.  
3 Ping the access point:  
a From the Finder, navigate to:  
Utilities > Network Utility > Ping tab  
b In the network address field, type the IP address of the access point. For example:  
10.168.1.101  
c Click Ping.  
4 If the access point responds, then you will see several lines that display the number of bytes received from the  
access point. This means that your computer is connected to the access point.  
If the access point does not respond, then nothing is displayed. You can use Network Diagnostics to help resolve  
the problem.  
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER  
For Windows users  
1 Obtain the printer IP address.  
a From the printer, print a network setup page.  
For more information, see the User's Guide.  
b In the TCP/IP section, look for Address.  
2 Click , or click Start and then click Run.  
3 In the Start Search or Run box, type cmd.  
4 Press Enter, or click OK.  
5 Type pingfollowed by a space and the IP address of the printer. For example:  
ping 192.168.1.100  
6 Press Enter.  
7 If the printer responds, then you will see several lines that display the number of bytes received from the printer.  
This ensures that your computer is communicating with your printer.  
Troubleshooting  
120  
If the printer does not respond, then “Request timed out.” appears.  
Your computer might not be connected to the network.  
You may need to change the settings of your printer. Run the Wireless Setup Utility again.  
For Macintosh users  
1 Obtain the printer IP address.  
a From the printer, print a network setup page.  
For more information, see the User's Guide.  
b In the TCP/IP section, look for Address.  
2 From the Finder, navigate to:  
Utilities > Network Utility > Ping tab  
3 Type the IP address of the printer in the network address field. For example:  
10.168.1.101  
4 Click Ping.  
5 If the printer responds, then you will see several lines that display the number of bytes received from the printer.  
This means that your computer is communicating with your printer.  
If the printer does not respond, then nothing is displayed.  
Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the  
problem.  
You may need to change the settings of your printer. Run the Wireless Setup Assistant again.  
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN  
If your wireless settings have changed, then you must run the printer wireless setup again. The WEP or WPA key,  
channel, or other network settings may have been manually changed; or the access point may have been reset to  
factory defaults.  
Running the wireless setup again can also resolve issues due to wireless configuration errors.  
Notes:  
If you change network settings, then change them on all the network devices before changing them for the  
access point.  
If you have already changed the wireless network settings on your access point, then you must change the  
settings on all the other network devices before you can see them on the network.  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
3 Navigate to:  
Printer Home > select your printer > Settings tab > Wireless setup utility  
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of  
the setup process.  
4 Follow the instructions on the computer screen.  
Troubleshooting  
121  
For Macintosh users  
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.  
2 Double-click Wireless Setup Assistant.  
3 Follow the instructions on the computer screen.  
Wireless print server not installed  
You may see a message during installation indicating that the printer does not have a wireless print server installed. If  
you are sure the printer is capable of wireless printing, try the following:  
CHECK POWER  
Make sure the light is on.  
“Communication not available” message displays when printing wirelessly  
These are possible solutions. Try one or more of the following:  
MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK  
If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available”  
message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has  
powered down.  
If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds  
to power up again and reattach to the wireless network.  
If you see this message again after you have waited long enough for the printer and the laptop to attach to the  
network, there may be a problem with your wireless network.  
Make sure that the laptop and printer have both received IP addresses:  
For Windows users  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type cmd.  
3 Press Enter, or click OK.  
The Command Prompt window opens.  
4 Type ipconfig, and then press Enter.  
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.  
For Macintosh users  
1 From the Apple menu, choose About This Mac.  
2 Click More Info.  
3 From the Contents pane, choose Network.  
4 If you are connected over a wireless network, choose AirPort from the Active Services list.  
Troubleshooting  
122  
   
How to locate a printer IP address  
You can locate the printer IP address by viewing the printer network setup page.  
If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and  
y are any two numbers between 0 and 255):  
1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).  
2 Turn on the device(s).  
3 Check the IP addresses again.  
If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network.  
Try the following:  
Make sure your wireless access point (wireless router) is turned on and is working.  
Remove any objects that could be blocking the signal.  
Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive  
activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is  
not receiving the IP address within the allowed time.  
Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP  
addresses. If you are not sure how to do this, refer to the manual that came with your wireless router for more  
information.  
If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting.  
MAKE SURE THE WIRELESS PORT IS SELECTED  
Note: This solution applies to Windows users only  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Properties from the menu.  
5 Click the Ports tab.  
6 Locate the selected port. The selected port has a check beside it in the Port column.  
7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the  
port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you  
select the right printer port.  
8 Click OK, and then try to print again.  
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED  
Note: This solution applies to Windows users only  
1 Click , or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
Troubleshooting  
123  
3 Press Enter, or click OK.  
The printer folder opens.  
4 Right-click the printer, and then select Properties from the menu.  
5 Click the Ports tab.  
6 Click the box next to Enable bidirectional support if it is not already checked.  
7 Click Apply.  
8 Click OK, and then try to print again.  
Communication with printer lost when connected to Virtual Private Network (VPN)  
You will lose your connection to a wireless printer on your local network when connected to most Virtual Private  
Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time.  
If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support  
person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to  
security or technical concerns.  
Resolving intermittent wireless communications issues  
You may notice that your printer works for a short time and then stops working, although apparently nothing has  
changed on your wireless network.  
Many different issues can interrupt network communications, and sometimes more than one problem exists at the  
same time. These are possible solutions. Try one or more of the following:  
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK  
Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at  
the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless  
setup on the computer.  
To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN  
connections. If you do not have a VPN Client software installed, check the connections manually using the Windows  
VPN Client.  
If you would like to have the ability to connect to your local network and to a VPN at the same time, the system  
support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split  
tunneling due to security or technical concerns.  
TURN OFF THE WIRELESS ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON AGAIN  
ELIMINATE NETWORK CONGESTION  
If a wireless network is too busy, the computer and printer may have difficulty communicating with each other. Some  
causes of wireless network congestion can include:  
Transferring large files across the network  
Networked games  
Peer-to-peer file swapping applications  
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124  
   
Streaming video  
Too many computers on the wireless network at once  
ELIMINATE SOURCES OF INTERFERENCE  
Common household items can potentially disrupt wireless network communications. Cordless phones (but not  
cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment,  
nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications.  
Try turning on any potential sources of interference and see if it causes the problem. If it does, separate your wireless  
network from the device.  
CHANGE THE CHANNEL THE WIRELESS ROUTER USES  
You can sometimes eliminate interference from unknown sources by changing the channel your wireless router uses  
to broadcast. There are three distinct channels on a router. Check the documentation that came with your router to  
determine which three apply. Other channels are offered as options, but these overlap. If the router is configured  
to use the default settings, change the channel setting to use a different distinct channel. Refer to the manual that  
came with your wireless router if you are not sure how to change the channel.  
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID  
Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using  
the default SSID can cause problems when more than one network is operating in the same area with the same SSID.  
The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect  
to the correct network.  
To avoid this type of interference, change the SSID on your wireless router from the default. Refer to the manual  
that came with your router if you are not sure how to change the SSID.  
Note: You must change the SSID on all of the other devices that access your wireless network if you change the SSID  
on the router.  
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK  
Most wireless networks use a DHCP server (dynamic host configuration protocol) built in to the wireless router to  
assign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as when  
a new device is added to the wireless network or when it is powered on. Wireless devices must send a request to  
the router, and receive an IP address in response so they can function on the network. Because the router performs  
many other tasks besides assigning addresses, it sometimes does not respond quickly enough with an address. The  
requesting device sometimes gives up before it receives an address.  
Try assigning static IP addresses to the devices in your network to resolve this issue. Static IP addresses cut down on  
the work your wireless router has to do. Refer to the manual that came with your router and your operating system  
documentation if you are not sure how to assign static IP addresses.  
To assign a static IP address to the printer, do the following:  
1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network.  
2 Print a network setup page to see what IP address is currently assigned to the printer.  
3 Open a Web browser and then type the printer IP address in the address field. Press Enter.  
The printer Web page loads.  
Troubleshooting  
125  
4 Click the Configuration link.  
5 Click the TCP/IP link.  
6 Click the Set Static IP Address link.  
7 Type the IP address you want to assign to the printer in the IP Address field.  
8 Click the Submit button.  
The Submitting Selection message appears.  
Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to  
see if the printer Web page reloads.  
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER  
Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the  
company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer.  
Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site.  
CHECK FOR WIRELESS ADAPTER UPDATES  
If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the  
network adapter card in that computer. It is possible that there is an updated driver available that could resolve the  
issue.  
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE  
While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the  
faster devices will sometimes prevent the slower devices from communicating. Wireless devices are designed to wait  
for a gap in wireless network communications before attempting to send information. If newer, faster devices are  
constantly using the wireless network, then older, slower devices will not have a chance to send data.  
Try only turning on the network devices of the same type and see if network communications improve. If this solves  
the problem, you may want to upgrade your older devices with newer network adapters.  
PURCHASE A NEW ROUTER  
If your router is several years old, it may not be fully compatible with the newer wireless devices on your network.  
Consider purchasing a newer router that is fully compliant with the 802.11 IEEE specifications.  
Troubleshooting  
126  
Notices  
Product information  
Product name:  
Lexmark S500 Series  
Machine type:  
4443  
Model(s):  
301, 30E, 31n, 3En, 30p  
Edition notice  
November 2010  
The following paragraph does not apply to any country where such provisions are inconsistent with local law:  
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain  
transactions; therefore, this statement may not apply to you.  
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the  
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or  
the programs described may be made at any time.  
References in this publication to products, programs, or services do not imply that the manufacturer intends to make  
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to  
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,  
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification  
of operation in conjunction with other products, programs, or services, except those expressly designated by the  
manufacturer, are the user’s responsibility.  
For Lexmark technical support, visit support.lexmark.com.  
For information on supplies and downloads, visit www.lexmark.com.  
If you don't have access to the Internet, you can contact Lexmark by mail:  
Lexmark International, Inc.  
Bldg 004-2/CSC  
740 New Circle Road NW  
Lexington, KY 40550  
USA  
© 2010 Lexmark International, Inc.  
All rights reserved.  
Notices  
127  
     
UNITED STATES GOVERNMENT RIGHTS  
This software and any accompanying documentation provided under this agreement are commercial computer  
software and documentation developed exclusively at private expense.  
Trademarks  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United  
States and/or other countries.  
PerfectFinish is a trademark of Lexmark International, Inc.  
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.  
All other trademarks are the property of their respective owners.  
Licensing notices  
Alllicensingnotices associatedwiththisproduct canbe viewedfromthe CD:\LEGALdirectory ofthe installationsoftware  
CD.  
Federal Communications Commission (FCC) compliance information statement  
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the  
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference that may cause undesired operation.  
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment  
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,  
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,  
the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult your point of purchase or service representative for additional suggestions.  
The manufacturer is not responsible for radio or television interference caused by using other than recommended  
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could  
void the user's authority to operate this equipment.  
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use  
a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable  
not properly shielded and grounded may result in a violation of FCC regulations.  
Notices  
128  
 
Any questions regarding this compliance information statement should be directed to:  
Director of Lexmark Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232–3000  
Hinweis zum GS-Zeichen  
Modell  
301, 30E, 31n, 3En, 30p  
Gerätetyp  
4443  
Postanschrift Lexmark Deutschland GmbH  
Postfach 1560  
63115 Dietzenbach  
Addresse  
Lexmark Deutschland GmbH  
Max-Planck-Straße 12  
63128 Dietzenbach  
Telefon  
Telefon  
E-mail  
0180 - 564 56 44 (Produktinformationen)  
01805- 51 25 11 (Technischer Kundendienst)  
Noise emission levels  
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.  
Note: Some modes may not apply to your product.  
1-meter average sound pressure, dBA  
Printing  
Scanning  
Copying  
Ready  
50 dBA  
35 dBA  
47 dBA  
inaudible  
Values are subject to change. See www.lexmark.com for current values.  
Temperature information  
Ambient temperature  
Shipping temperature  
Storage temperature  
15–32° C (60–90° F)  
-40–60° C (-40–140° F)  
1–60° C (34–140° F)  
Notices  
129  
   
Waste from Electrical and Electronic Equipment (WEEE) directive  
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European  
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the  
Lexmark Web site at www.lexmark.com for your local sales office phone number.  
Product disposal  
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities  
for disposal and recycling options.  
Battery notice  
This product contains Perchlorate material. Special handling may apply. For more information, go to  
ENERGY STAR  
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply  
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.  
Power consumption  
Product power consumption  
The following table documents the power consumption characteristics of the product.  
Note: Some modes may not apply to your product.  
Notices  
130  
   
Mode  
Description  
Power consumption (Watts)  
Printing  
Copying  
The product is generating hard-copy output from electronic inputs.  
16.92  
11.47  
The product is generating hard-copy output from hard-copy original  
documents.  
Scanning  
Ready  
The product is scanning hard-copy documents.  
The product is waiting for a print job.  
10.02  
7.52  
4.18  
Power Saver The product is in energy-saving mode.  
Off  
The product is plugged into a wall outlet, but the power switch is turned off. 0.34  
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous  
power draws may be substantially higher than the average.  
Values are subject to change. See www.lexmark.com for current values.  
Power Saver  
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the  
Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods ofinactivity.  
The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the  
Power Saver Timeout.  
Factory default Power Saver Timeout for this product (in minutes):  
60  
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.  
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of  
the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.  
Off mode  
If this product has an off mode which still consumes a small amount of power, then to completely stop product power  
consumption, disconnect the power supply cord from the wall outlet.  
Total energy usage  
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in  
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in  
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.  
European Community (EC) directives conformity  
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC  
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility  
and safety of electrical equipment designed for use within certain voltage limits.  
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.  
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium  
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon  
request from the Authorized Representative.  
Notices  
131  
   
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.  
Industry Canada compliance statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard  
ICES-003.  
Avis de conformité aux normes de l’industrie du Canada  
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements  
pouvant causer des interférences NMB-003.  
Regulatory notices for telecommunication terminal equipment  
This section contains regulatory information pertaining to products that contain telecommunication terminal  
equipment such as facsimile.  
Notice to users of the US telephone network: FCC requirements  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council  
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a  
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone  
company.  
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.  
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the  
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your  
setup documentation for more information.  
The Ringer Equivalence Number (REN) is used todetermine the number ofdevices that may be connected toa telephone  
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most  
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be  
connected to a line, as determined by the total RENs, contact your local telephone company. For products approved  
after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.  
The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,  
the REN is shown separately on the label.  
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that  
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will  
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.  
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the  
operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to  
make necessary modifications to maintain uninterrupted service.  
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.  
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the equipment until the problem is resolved.  
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,  
Inc. See the previous paragraph for contact information.  
Notices  
132  
   
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service  
commission, or corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this  
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer  
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is  
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is  
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's  
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in  
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical  
surges.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic  
device, including fax machines, to send any message unless said message clearly contains in a margin at the top or  
bottom of eachtransmittedpage oron the first page of the transmission, the date and time it is sent andanidentification  
of the business or other entity, or other individual sending the message, and the telephone number of the sending  
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or  
any other number for which charges exceed local or long-distance transmission charges.)  
See your user documentation in order to program this information into your fax machine.  
South Africa telecommunications notice  
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.  
Notice to users of the Canadian telephone network  
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is  
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of  
an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of  
all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.  
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer  
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is  
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is  
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s  
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in  
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical  
surges.  
This equipment uses CA11A telephone jacks.  
Avis réservé aux utilisateurs du réseau téléphonique du Canada  
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number :  
numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés  
à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement  
limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur  
l’étiquette produit située à l’arrière de l’équipement.  
Notices  
133  
 
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,  
entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un  
problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans  
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques  
nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire  
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région  
ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.  
Cet équipement utilise des prises de téléphone CA11A.  
Notice to users of the New Zealand telephone network  
The following are special conditions for the Facsimile User Instructions. The grant ofa telepermit for any item of terminal  
equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection  
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted  
equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network  
services.  
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.  
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.  
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom  
customers.  
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment  
associated with this device. The associated equipment shall be set to operate within the following limits for compliance  
to Telecom's specifications:  
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual  
call initiation, and  
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the  
beginning of the next call attempt.  
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not  
less than 5 seconds between the end of one call attempt and the beginning of another.  
Using this product in Switzerland  
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line  
which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all  
analog telephone lines in Switzerland.  
Utilisation de ce produit en Suisse  
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou  
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé  
pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.  
Notices  
134  
 
Verwendung dieses Produkts in der Schweiz  
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer  
14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.  
Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz  
Zeitsteuertakte vorhanden sind.  
Uso del prodotto in Svizzera  
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le  
linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono  
presenti su tutte le linee analogiche in Svizzera.  
Notice to Users in the European Union  
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,  
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to  
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio  
equipment and telecommunications terminal equipment.  
Compliance is indicated by the CE marking.  
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.  
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium  
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon  
request from the Authorized Representative.  
Refer to the table at the end of the Notices section for further compliance information.  
Regulatory notices for wireless products  
This section contains the following regulatory information pertaining to wireless products that contain transmitters,  
for example, but not limited to, wireless network cards or proximity card readers.  
Exposure to radio frequency radiation  
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory  
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for  
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.  
Notices  
135  
   
Notice to users in Brazil  
Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,  
mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.  
(Res.ANATEL 282/2001).  
Industry Canada (Canada)  
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:  
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that  
may cause undesired operation of the device.  
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited  
per regulations of Industry Canada.  
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from  
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF  
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health  
Canada's Web site www.hc-sc.gc.ca/rpb.  
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical  
specifications were met.  
Industry Canada (Canada)  
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions  
suivantes :  
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles  
risquant d'altérer son fonctionnement.  
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est  
strictement interdite par la réglementation d'Industry Canada.  
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement  
interdite.  
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur  
et loin des fenêtres afin de garantir une protection optimale.  
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.  
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre  
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au  
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.  
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme  
aux spécifications techniques d'Industry Canada.  
Notices  
136  
   
Taiwan NCC RF notice statement  
Notice to users in the European Union  
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,  
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to  
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio  
equipment and telecommunications terminal equipment.  
Compliance is indicated by the CE marking.  
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.  
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium  
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon  
request from the Authorized Representative.  
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.  
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council  
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the  
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain  
voltage limits and on radio equipment and telecommunications terminal equipment.  
Compliance is indicated by the CE marking.  
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.  
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.  
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium  
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon  
request from the Authorized Representative.  
This product may be used in the countries indicated in the table below.  
AT  
EL  
BE  
ES  
BG  
FI  
CH  
FR  
CY  
CZ  
DE  
IE  
DK  
IS  
EE  
IT  
HR  
HU  
Notices  
137  
   
LI  
LT  
SE  
LU  
SI  
LV  
SK  
MT  
TR  
NL  
UK  
NO  
PL  
PT  
RO  
Česky  
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními  
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.  
Dansk  
Deutsch  
Lexmark International, Inc. erklærerherved, atdette produktoverholderde væsentligekravogøvrigerelevante  
krav i direktiv 1999/5/EF.  
Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den  
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG  
befindet.  
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ  
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ  
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.  
English  
Español  
Eesti  
Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the  
essential requirements and other relevant provisions of Directive 1999/5/EC.  
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos  
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.  
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ  
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.  
Suomi  
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten  
ja muiden sitä koskevien direktiivin ehtojen mukainen.  
Français  
Magyar  
Íslenska  
Italiano  
Latviski  
Lietuvių  
Malti  
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences  
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.  
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ  
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.  
Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar  
kröfur, sem gerðar eru í tilskipun 1999/5/EC.  
Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti  
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.  
Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām  
prasībām un citiem ar to saistītajiem noteikumiem.  
Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas  
1999/5/EB direktyvos nuostatas.  
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet  
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.  
Nederlands Hierbij verklaart LexmarkInternational, Inc. dat het toesteldit product inovereenstemmingismet deessentiële  
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.  
Norsk  
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og  
øvrige relevante krav i direktiv 1999/5/EF.  
Polski  
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi  
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.  
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras  
disposições da Diretiva 1999/5/CE.  
Notices  
138  
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky  
príslušné ustanovenia smernice 1999/5/ES.  
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi  
relevantnimi določili direktive 1999/5/ES.  
Svenska  
Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga  
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.  
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS  
PLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL  
THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS. IF YOU DO NOT  
AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS, PROMPTLY RETURN  
THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT  
FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE  
OF THESE TERMS.  
PRINTER LICENSE AGREEMENT  
I agree that this patented printer is licensed for, and designed to work with only genuine Lexmark ink cartridges for the  
life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use  
replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license  
agreement), and (2) pass this printer license/agreement to any subsequent user of this printer.  
CARTRIDGE LICENSE AGREEMENT*  
I agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following  
license/agreement: The patented print cartridge(s) contained inside is/are licensed for a single use only and is/are  
designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge  
when replacement is required. After this single use, the license to use the print cartridge terminates, and the used  
cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If I buy another cartridge in the  
future that is sold subject to the above terms, I accept such terms as to that cartridge. If you do not accept the terms  
of this single use license/agreement; return this product in its original packaging to your point of purchase. A  
replacement cartridge sold without these terms is available at www.lexmark.com.  
LEXMARK SOFTWARE LICENSE AGREEMENT  
This Software License Agreement (“License Agreement”) is a legal agreement between you (either an individual or a  
single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program  
is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs  
your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product.  
The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and  
recordings), and associated media, printed materials and electronic documentation, whether incorporated into,  
distributed with or for use with your Lexmark product.  
1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk)  
on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal  
use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software  
Program is delivered to the original end-user. This limited warranty applies only to Software Program media  
purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software  
Program should it be determined that the media does not conform to this limited warranty.  
Notices  
139  
2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT  
AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE  
SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR  
A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. TO THE  
EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH  
WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY. This Agreement is to be read  
in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties  
or conditions or impose obligations on Lexmark that cannot be excluded or modified. If any such provisions apply,  
then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the  
following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the  
Software Program.  
The Software Program may include internet links to other software applications and/or internet web pages hosted  
and operated by third parties unaffiliated with Lexmark. You acknowledge and agree that Lexmark isnot responsible  
in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or  
internet web pages.  
3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF  
LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID  
FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE  
REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO  
RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED  
OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.  
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,  
INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS  
OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA  
OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY  
ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR  
OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT), REGARDLESS OF  
THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT  
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR  
REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED  
ONATHIRD-PARTYCLAIM, EXCEPTTOTHE EXTENTTHISEXCLUSIONOFDAMAGESIS DETERMINEDLEGALLYINVALID.  
THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.  
4 U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights  
that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the  
exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you.  
5 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this  
License Agreement:  
a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing,  
executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for  
concurrent use, you must limit the number of authorized users to the number specified in your agreement with  
Lexmark. You may not separate the components of the Software Program for use on more than one computer.  
You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of  
overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any  
trademark, trade name, trade dress or intellectual property notice that appears onany computer display screens  
normally generated by, or as a result of, the Software Program.  
b Copying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or  
installation, provided the copy contains all of the original Software Program’s proprietary notices. You may not  
copy the Software Program to any public or distributed network.  
Notices  
140  
c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark  
International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this License  
Agreement.  
d Freeware. Notwithstanding the terms and conditions of this License Agreement, all or any portion of the  
Software Program that constitutes software provided under public license by third parties (“Freeware”) is  
licensed to you subject to the terms and conditions of the software license agreement accompanying such  
Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the  
time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such  
license.  
6 TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software  
components, media, printed materials, and this License Agreement and you may not retain copies of the Software  
Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the  
transfer, the end-user receiving the transferred Software Program must agree to all these License Agreement terms.  
Upon transfer of the Software Program, your license is automatically terminated. You may not rent, sublicense, or  
assign the Software Program except to the extent provided in this License Agreement, and any attempt to do so  
shall be void.  
7 UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software  
Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original  
Software Program that formed the basis for your upgrade eligibility.  
8 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse  
compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by  
applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory  
rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse  
compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software  
Program.  
9 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software  
Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement.  
10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license  
at any time by destroying all copies of the Software Program, together with all modifications, documentation, and  
merged portions in any form, or as otherwise described herein. Lexmark may terminate your license upon notice  
if you fail to comply with any of the terms of this License Agreement. Upon such termination, you agree to destroy  
all copies of the Software Program together with all modifications, documentation, and merged portions in any  
form.  
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and  
services and personal property taxes, resulting from this Agreement or your Use of the Software Program.  
12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either  
party more than two years after the cause of action has arisen, except as provided under applicable law.  
13 APPLICABLE LAW. This Agreement is governed by the laws of the Commonwealth of Kentucky, United States of  
America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the International  
Sale of Goods shall not apply.  
14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private  
expense. Rights of the United States Government to use the Software Program is as set forth in this Agreement and  
as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract  
clause).  
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you  
provide in relation to support services performed with respect to the Software Program and requested by you.  
Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary  
to provide such services.  
Notices  
141  
16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software  
Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software  
Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical,  
or biological weapons proliferation.  
17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this License Agreement  
electronically. This means that when you click the “Agree” or “Yes” button on this page or use this product, you  
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the  
intent to “sign” a contract with Lexmark.  
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you  
sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into  
this contract.  
19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement  
that is included with the Software Program) is the entire agreement between you and Lexmark relating to the  
Software Program. Except as otherwise provided for herein, these terms and conditions supersede all prior or  
contemporaneous oral or written communications, proposals, and representations with respect to the Software  
Program or any other subject matter covered by this License Agreement (except to the extent such extraneous  
terms do not conflict with the terms of this License Agreement, any other written agreement signed by you and  
Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support  
services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.  
* Products within the XX90 Series (including but not limited to models Z2390, Z2490, X2690, X3690, and X4690) are  
not subject to the Cartridge License Agreement. This Cartridge License Agreement does not apply to cartridges included  
within the printer boxes of XX75 Series products (including but not limited to models X4975 and X7675). It applies to  
replacement cartridges that are sold subject to these terms and conditions, however. Replacement cartridges sold  
without these terms are available through www.lexmark.com.  
MICROSOFT CORPORATION NOTICES  
1 This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions  
upon which Microsoft is licensing such intellectual property may be found at  
2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which  
Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.  
ADOBE SYSTEMS INCORPORATED NOTICE  
Contains Flash®, Flash® Lite™ and/or Reader® technology by Adobe Systems Incorporated  
This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright ©  
1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe  
Systems Incorporated.  
Notices  
142  
Index  
cannot print through USB 99  
cannot scan to computer over a  
network 107  
cartridges, ink  
ordering 11  
using genuine Lexmark 11  
changing Power Saver timeout 17  
changing printing mode 50  
changing temporary settings into  
default 16  
changing wireless settings after  
installation (Mac) 70  
changing wireless settings after  
installation (Windows) 70  
checking  
copier or scanner does not  
partial document or photo  
poor scanned image quality 105  
scan not successful 106  
scanning takes too long or freezes  
the computer 106  
A
ad hoc  
WEP 71  
ad hoc network 81  
ad hoc wireless network  
adding a printer 74  
creating using Macintosh 71  
creating using Windows 71  
additional computers  
installing wireless printer 68  
AliceBox 69  
aligning the printhead 90  
appliances  
wireless network 83  
application list  
copy job  
canceling 58  
copy quality, adjusting 55  
copy troubleshooting  
scanner unit does not close 105  
copying 53  
adjusting quality 55  
collating copies 55  
enlarging an image 54  
making a copy lighter or darker 55  
multiple page images on one  
on both sides of the paper 57  
Pages per Sheet 56  
photos 54  
reducing an image 54  
repeating an image 56  
tips 53  
checking an unresponsive  
printer 93  
downloading 65  
updating 65  
assigning IP address 87  
checklist  
before you troubleshoot 93  
memory card troubleshooting 107  
cleaning exterior of the printer 91  
cleaning printhead nozzles 91  
Club Internet 69  
collating copies 55  
Communication not available  
message 122  
computer slows down when  
printing 104  
configuring  
IP address 70  
connection  
B
banner paper 27  
bidirectional communication  
enabling 122  
black and white scanning 64  
Bluetooth  
printing 45  
setting the security level 44  
setting up a connection 43  
buttons  
two-sided document 54  
custom-size paper  
printing on 36  
D
printer control panel 15  
default printer, setting 49  
defaults  
configurations 85  
conserving energy  
using Eco-Mode 18  
conserving energy, ink, and paper 6  
conserving paper  
C
resetting factory defaults 18  
disabling settings timeout 16  
documents  
loading on scanner glass 30  
printing 31  
scanning for editing 62  
scanning using the printer control  
panel 59  
cable  
installation 80, 81  
USB 81  
camera  
connecting 41  
canceling  
copy job 58  
print job 52  
scan job 65  
cannot delete documents from print  
queue 99  
cannot print from a flash drive 108  
cannot print over wireless  
network 110  
using Eco-Mode 18  
continue button greyed out 113  
continue button not working 113  
continue button unavailable 113  
copier or scanner does not  
copies  
making 53  
copy and scan troubleshooting  
cannot scan to computer over a  
network 107  
duplex  
copying, automatic 57  
copying, manual 57  
extending drying time 46  
printing, automatic 46  
printing, manual 48  
duplex cover 9  
Index  
143  
 
duplex printing dry time  
choosing a given setting 47  
France  
IP address 86, 87  
configuring 70  
IP address, assigning 87  
iron-on transfers 29  
special wireless setup  
instructions 69  
E
Eco-Mode  
G
J
using 18  
editing  
photos using printer control  
panel 39  
emission  
energy  
greeting cards 28  
jams and misfeeds troubleshooting  
paper jam in the duplex unit 100  
paper jam in the paper  
support 100  
H
heavyweight matte paper 27  
paper jam in the printer 100  
paper or specialty media 102  
I
improving scan quality 64  
incorrect language appears on  
conserving 6  
K
enlarging an image 54  
envelopes 28  
loading 35  
printing 35  
error using memory card 107  
Ethernet 85  
extending the duplex printing dry  
time 47  
exterior of the printer  
cleaning 91  
e-mailing  
scanned documents 63  
key index 88  
index cards 28  
information  
finding 7  
information needed for setting up  
printer on wireless network 67  
infrastructure network 81  
ink  
conserving 6  
ink cartridge access 10  
ink cartridges  
ordering 11  
replacing 12  
using genuine Lexmark 11  
ink levels  
checking 89  
inserting a memory card or flash  
drive 37  
installation  
cable 80, 81  
installing  
network printer 87  
installing optional software 23  
installing printer  
on wireless network  
(Macintosh) 68  
on wireless network  
(Windows) 68  
installing printer software 25  
installing wireless printer  
additional computers 68  
interference  
L
printing 35  
language  
changing 94  
LiveBox 69  
loading  
documents on scanner glass 30  
envelopes 35  
loading paper 26  
locating  
WEP key 78  
WPA passphrase 78  
F
factory default settings  
resetting internal wireless print  
server 110  
resetting to 18  
FCC notices 128, 132, 135  
file types  
supported 38  
finding  
information 7  
MAC address 86  
publications 7  
Web site 7  
finding IP address of computer  
firewall on computer 115  
flash drive  
inserting 37  
printing documents from 34  
printing photos using the proof  
M
MAC address 85  
finding 86  
MAC address filtering 85  
Macintosh  
installing printer on wireless  
network 68  
USB 75  
wireless 75  
Macintosh printer software  
using 21  
memory card  
inserting 37  
printing documents from 34  
printing photos using the proof  
scanning to 60  
supported types 38  
memory card cannot be  
inserted 107  
wireless network 83  
internal wireless print server  
resetting to factory default  
settings 110  
scanning to 60  
Index  
144  
memory card slots 9  
iron-on transfers 29  
photo cards 28  
photo/glossy paper 28  
plain paper 27  
PictBridge port 9  
PictBridge-enabled camera,  
connecting 41  
memory card troubleshooting  
cannot print from a flash  
drive 108  
plain paper 27  
checklist 107  
nothing happens when memory  
card is inserted 107  
minimum system requirements 19  
multiple WEP keys 88  
postcards 28  
poor quality at the edges of  
page 102  
poor scanned image quality 105  
postcards 28  
Power Saver timeout  
changing 17  
transparencies 29  
paper and other supplies  
ordering 13  
paper default settings  
saving 29  
paper exit tray 9  
paper feed guard 9  
paper guides 9  
paper jam in the duplex unit 100  
paper jam in the paper support 100  
paper jam in the printer 100  
paper or specialty media  
misfeeds 102  
paper support 9  
partial document or photo  
parts  
diagram 9  
password 79  
pausing  
print job 51  
PDF  
creating from scan 63  
photo cards 28  
photo/glossy paper 28  
photos  
power supply port 10  
print job  
canceling 52  
pausing 51  
resuming 51  
print media  
greeting cards 28  
print speed is slow 104  
print troubleshooting  
cannot delete documents from  
print queue 99  
computer slows down when  
printing 104  
poor quality at the edges of  
page 102  
slow print speed 104  
streaks or lines on printed  
printer  
sharing 76  
sharing in Windows 76  
printer control panel 9  
buttons 15  
using 15  
printer does not print  
wireless 115  
printer does not print  
wirelessly 115  
printer does not respond 98  
printer printing blank pages 98  
printer problems, basic  
solutions 93  
printer software  
installing 25  
uninstalling 24  
printer, setting as default 49  
printhead  
aligning 90  
printhead access 10  
printhead error 94  
N
N9UF Box 69  
network connection  
with USB 85  
network overview 78  
network printer  
installing 87  
network security 79  
network setup page  
printing 67  
networking  
finding IP address of computer 87  
finding IP address of computer  
finding IP address of printer 87  
IP addresses 87  
sharing the printer with a  
Macintosh computer 77  
sharing the printer with a Windows  
computer 77  
no wireless network 71  
noise emission levels 129  
nothing happens when memory card  
is inserted 107  
adding frames 39  
adjusting brightness 39  
applying color effects 39  
copying photos 54  
cropping 39  
editing using printer control  
enhancing automatically 39  
making borderless copies 54  
printing from digital camera using  
printing using printer control  
printing using the proof sheet 42  
reducing red-eye effect 39  
rotating 39  
scanning for editing 60  
photos do not print from memory  
card across wireless network 108  
photos from memory device  
printing using printer software 40  
O
ordering paper and other  
supplies 13  
P
page does not print 97  
Pages per Sheet copies 56  
paper  
conserving 6  
paper and media  
banner paper 27  
envelopes 28  
heavyweight matte paper 27  
index cards 28  
Index  
145  
printhead nozzles  
cleaning 91  
printing  
collate 32  
custom-size paper 36  
documents 31  
documents from memory card or  
flash drive 34  
envelopes 35  
from a Bluetooth-enabled  
device 45  
from a PictBridge-enabled  
camera 41  
printhead error 94  
software did not install 96  
shared printing 77  
sharing printer in Windows 76  
software  
Service Center 93  
software did not install 96  
software updates  
checking 23  
S
safety information 5  
saving paper default settings 29  
scan  
black and white 64  
improving quality 64  
PIN 64  
scan job  
canceling 65  
scan was not successful 106  
scanner glass 10  
cleaning 92  
scanner lid 9  
scanner unit 10  
scanner unit does not close 105  
scanning  
creating a PDF from scan 63  
documents for editing 62  
documents for e-mailing 63  
photos for editing 60  
tips 59  
to a computer 59  
to a flash drive 60  
to a memory card 60  
to a network 59  
using the printer control panel 59  
scanning takes too long or freezes  
the computer 106  
security  
wireless network 66  
security information  
wireless network 79  
security key 79  
selecting the wireless port 122  
Service Center 93  
setting the duplex printing dry  
time 47  
enabling 23  
software, optional  
finding, installing 23  
SSID  
ad hoc 71  
finding 84  
last page first 32  
multiple pages on one sheet 33  
network setup page 67  
on both sides of the paper 46, 48  
photos from digital camera using  
DPOF 43  
photos from memory device using  
printer software 40  
photos using printer control  
panel 38  
photos using the proof sheet 42  
reverse page order 32  
tips 31  
two-sided 46, 48  
printing in draft mode 50  
printing mode  
locating 78  
wireless network 78  
streaks or lines on printed  
supported memory cards and file  
types 38  
supported operating systems 19  
switching from USB  
to wireless 74  
to wireless, using Mac OS X 75  
switching from wireless  
to USB 74  
to USB, using Mac OS X 75  
T
changing 50  
proof sheet  
using 42  
protocol 87  
publications  
finding 7  
TCP/IP 87  
technical support 93  
telecommunication  
temporary settings  
changing into default 16  
tips for  
copying 53  
printing 31  
scanning 59  
transparencies 29  
troubleshooting  
R
setting up printer  
on wireless network  
(Macintosh) 68  
on wireless network  
(Windows) 68  
settings timeout  
recycling 6  
Lexmark products 14  
WEEE statement 130  
reducing an image 54  
repeating an image 56  
replacing ink cartridges 12  
resetting  
internal wireless print server to  
factory default settings 110  
resetting to factory defaults 18  
resuming  
checking an unresponsive  
printer 93  
disabling 16  
contacting technical support 93  
Service Center 93  
solving basic printer problems 93  
wireless network 109  
troubleshooting, copy  
scanner unit does not close 105  
setup troubleshooting  
cannot print through USB 99  
incorrect language appears on  
page does not print 97  
printer does not respond 98  
printer printing blank pages 98  
print job 51  
reverse page order 32  
Index  
146  
troubleshooting, copy and scan  
cannot scan to computer over a  
network 107  
copier or scanner does not  
partial document or photo  
resolving communication  
problems 124  
Wi-Fi indicator light is blinking  
orange 118  
Wi-Fi indicator light is not lit 115  
Wi-Fi indicator light is still  
orange 116  
Printing Preferences 19  
Service Center 19  
Toolbar 19  
Tools for Office 19  
Wireless Setup Utility 19  
wireless 74, 85  
Macintosh 75  
poor scanned image quality 105  
scan not successful 106  
scanning takes too long or freezes  
the computer 106  
troubleshooting, jams and misfeeds  
paper jam in the duplex unit 100  
paper jam in the paper  
support 100  
paper jam in the printer 100  
paper or specialty media 102  
troubleshooting, memory card  
cannot print from a flash  
drive 108  
checklist 107  
nothing happens when memory  
card is inserted 107  
troubleshooting, print  
cannot delete documents from  
print queue 99  
computer slows down when  
printing 104  
poor quality at the edges of  
page 102  
slow print speed 104  
streaks or lines on printed  
troubleshooting, setup  
cannot print through USB 99  
incorrect language appears on  
Two-Sided Printing Dry Time  
choosing a given setting 47  
printer does not print 115  
troubleshooting 115, 124  
wireless network  
adding a printer to existing ad hoc  
network 74  
common home configurations 79  
creating an ad hoc network using  
Macintosh 71  
creating an ad hoc network using  
Windows 71  
information needed for setting up  
wireless printing 67  
installing printer on  
(Macintosh) 68  
installing printer on (Windows) 68  
interference 83  
resolving communication  
problems 124  
security 66  
security information 79  
signal strength 82  
troubleshooting 109  
types of wireless networks 81  
wireless network compatibility 66  
wireless print server  
not installed 122  
U
UK  
special wireless setup  
instructions 69  
uninstalling printer software 24  
updating printer software 23  
updating the application list 65  
cable 81  
Macintosh 75  
USB connection  
with network connection 85  
USB port 10  
using  
Macintosh printer software 21  
Web Links 21  
V
Virtual Private Network 124  
VPN  
lose connection to printer 124  
W
Web Links  
wireless settings  
changing after installation  
using 21  
Web site  
page does not print 97  
printer does not respond 98  
printer printing blank pages 98  
printhead error 94  
software did not install 96  
troubleshooting, wireless  
cannot print over wireless  
network 110  
changing wireless settings after  
installation (Mac) 70  
changing wireless settings after  
installation (Windows) 70  
photos do not print from memory  
card across wireless  
finding 7  
WEP 66  
ad hoc 71  
WEP key  
key index 88  
locating 78  
Windows  
installing printer on wireless  
network 68  
Windows software  
Abbyy Sprint OCR 19  
Fast Pics 19  
changing after installation  
(Windows) 70  
wireless setup  
information needed for 67  
wireless signal  
strength 82  
wireless signal absorption 83  
wireless troubleshooting  
cannot print over wireless  
network 110  
changing wireless settings after  
installation (Mac) 70  
changing wireless settings after  
installation (Windows) 70  
Fax Setup Utility 19  
Fax Solutions software 19  
Printer Home 19  
network 108  
Index  
147  
photos do not print from memory  
card across wireless  
network 108  
printer and computer on different  
networks 84  
printer works intermittently on  
wireless network 124  
Wi-Fi indicator light is blinking  
orange 118  
Wi-Fi indicator light is not lit 115  
Wi-Fi indicator light is still  
orange 116  
Wi-Fi indicator 9  
description of colors 69  
light is not lit 115  
Wi-Fi indicator light is blinking  
orange 118  
Wi-Fi indicator light is green  
printer does not print 115  
Wi-Fi indicator light is still  
orange 116  
Wi-Fi Protected Setup 74  
using 77  
Wi-Fi Protected Setup logo  
identifying 77  
WPA 66  
WPA passphrase  
locating 78  
WPA2 66  
Index  
148  

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