115 39 06-38 (007)
G
B
OWNER’S MANUAL
CHAIN SAW
G3801
G3801EZ
Original Language
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G3801/G3801EZ
1. For safe operation
WARNING
This chainsaw has been especially designed for tree
maintenance and should therefore only be used by
trained operators when working on trees.
G
B
1. Never operate a chain saw when you
are fatigued, ill, or upset, or under the
influence of medication that may
make you drowsy, or if you are under
the influence of alcohol or drugs.
10. Keep all parts of your body away from
the saw chain when the engine is run-
ning.
2. Use safety footwear, snug fitting
clothing and eye, hearing and head
protection devices.
11. Before you start the engine, make
sure the saw chain is not contacting
anything.
Use the vibration-proof glove.
3. Keep the saw chain sharp and the
saw, including the AV system, well
maintained. A dull chain will increase
cutting time, and pressing a dull
chain through wood will increase the
vibrations transmitted to your hands.
A saw with loose components or with
damaged or worn AV buffers will also
tend to have higher vibration levels.
12. Always carry the chain saw with the
engine stopped, the guide bar and
saw chain to the rear, and the muffler
away from your body.
13. Always inspect the chain saw before
each use for worn, Ioose, or dam-
aged parts. Never operate a chain
saw that is damaged, improperly ad-
justed, or is not completely and se-
curely assembled. Be sure that the
saw chain stops moving when the
throttle control trigger is released.
14. All chain saw service, other than the
items listed in the Owner’s Manual,
should be performed by competent
chain saw service personnel. (E.g.,
if improper tools are used to remove
the flywheel, or if an improper tool is
used to hold the flywheel in order to
remove the clutch, structural damage
to the flywheel could occur which
could subsequently cause the fly-
wheel to disintegrate.)
4. Always use caution when handling
fuel. Wipe up all spills and then move
the chain saw at least 3 m from the
fueling point before starting the en-
gine.
5. Eliminate all sources of sparks or
flame (i.e. smoking, open flames, or
work that can cause sparks) in the
areas where fuel is mixed, poured,
or stored.
6. Do not smoke while handling fuel or
while operating the chain saw.
15. Always shut off the engine before
setting it down.
7. Do not allow other persons to be near
the chain saw when starting or cut-
ting. Keep bystanders and animals
out of the work area. Children, pets
and bystanders should be a minimum
of 10 m away when you start or oper-
ate the chain saw.
16. Use extreme caution when cutting
small size brush and saplings be-
cause slender material may catch the
saw chain and be whipped toward
you or pull you off balance.
17. When cutting a limb that is under ten-
sion, be alert for spring- back so that
you will not be struck when the ten-
sion in the wood fibers is released.
18. Never cut in high wind, bad weather,
when visibility is poor or in very high
or low temperatures. Always check
the tree for dead branches which
could fall during the felling operation.
19. Keep the handles dry, clean and free
of oil or fuel mixture.
8. Never start cutting until you have a
clear work area, secure footing, and
a planned retreat path from the fall-
ing tree.
9. Always hold the chain saw firmly with
both hands when the engine is run-
ning. Use a firm grip with thumb and
fingers encircling the chain saw
handles.
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20. Operate the chain saw only in well
ventilated areas. Never start or run
the engine inside a closed room or
building and potentially explosive at-
mosphere. Exhaust fumes contain
dangerous carbon monoxide.
handle, and the left hand on the front
handle, when the engine is running.
Use a firm grip with thumbs and fin-
gers encircling the chain saw
handles. A firm grip will help you re-
duce kickback and maintain control
of the saw.
21. Do not operate the chain saw in a tree
unless specially trained to do so.
(3) Make certain that the area in which
you are cutting is free from obstruc-
tions. Do not let the nose of the guide
bar contact a log, branch, or any
other obstruction which could be hit
while you are operating the saw.
(4) Cut at high engine speeds.
(5) Do not overreach or cut above shoul-
der height.
(6) Follow the manufacturer’s sharpening
and maintenance instructions for the
saw chain.
(7) Only use replacement bars and
chains specified by the manufacturer
or the equivalent.
22. Guard against kickback. Kickback is
the upward motion of the guide bar
which occurs when the saw chain at
the nose of the guide bar contacts
an object. Kickback can lead to dan-
gerous loss of control of the chain
saw.
23. When transporting your chain saw,
make sure the appropriate guide bar
scabbard is in place.
24. Never touch the cover, guide bar, saw
chain or nut with bare hands while
the engine is in operation or immedi-
ately after shutting down the engine.
Doing so could result in serious burns
because of high temperature.
WORSE EFFECTS OF VIBRATION
If you continue to use high-vibration tools these
symptoms will probably get worse, for example:
the numbness in your hands could become perma-
nent and you won’t be able to feel things at all;
you will have difficulty picking up small objects such
as screws or nails;
•
•
•
(1) cover
(2) guide bar
(4) nut
the vibration white finger could happen more fre-
quently and affect more of your fingers.
(3) saw chain
KICKBACK SAFETY PRECAUTIONS
FOR CHAIN SAW USERS
FOR PROTECTING YOUR BODY FROM VIBRATION
Please observe the following matter, in order to pro-
tect the health of your body.
1. Always use the right tool for each job (to do the job
more quickly and expose you to less hand-arm vi-
bration).
2. Check tools before using them to make sure they
have been properly maintained and repaired to avoid
increased vibration caused by faults or general wear.
3. Make sure cutting tools are kept sharp so that they
remain efficient.
4. Reduce the amount of time you use a tool in one go,
by doing other jobs in between.
5. Avoid gripping or forcing a tool or workpiece more
than you have to.
6. Store tools so that they do not have very cold handles
when next used.
7. Encourage good blood circulation by:
WARNING
•
Kickback may occur when the nose
or tip of the guide bar touches an
object, or when the wood closes in
and pinches the saw chain in the cut.
Tip contact in some cases may cause
a
l i g h t n i n g f a s t r e v e r s e
reaction,kicking the guide bar up and
back towards the operator. Pinching
the saw chain along the top of the
guide bar may push the guide bar
rapidly back towards the operator.
Either of these reactions may cause
you to Iose control of the saw, which
could result in serious personal injury.
Do not rely exclusively on the safety
devices built into your saw. As a chain
saw user you should take several
steps to keep cutting jobs free from
accident or injury.
•
keeping warm and dry (when necessary, wear
gloves, a hat, waterproofs and use heating pads if
available);
•
•
giving up or cutting down on smoking because
smoking reduces blood flow; and massaging and
exercising your fingers
(1) With a basic understanding of kick-
back you can reduce or eliminate the
element of surprise. Sudden surprise
contributes to accidents.
(2) Keep a good grip on the saw with
both hands, the right hand on the rear
DISPOSAL
•
When you dispose of the machine, do not disas-
semble the machine.
•
When you dispose of the machine, fuel, chain oil,
be sure to follow your local regulations.
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2. Explanation of Symbols on the Machine
For safe operation and maintenance, symbols are carved in relief on the
machine.
According to these indications, please be careful not to make any mistake.
G
B
The port to fuel “MIX GASOLINE”
Position: Beside Fuel cap
The port to fill with chain oil
Position: Beside Oil cap
Setting the switch to the “O” position, the engine stops immediately.
Position: Beside rocker switch
Starting the engine. If you pull out the choke knob (at the back-right of the
rear handle) to the point of the arrow, you can set the starting mode as
follows:
• “START” position – starting mode when the engine is warm.
• “CHOKE” position – starting mode when the engine is cold.
Position: Upper-right of the aircleaner cover
The screw under the “H” stamp is The High-speed adjustment screw.
The screw under the “L” stamp is The Slow-speed adjustment screw.
The screw at the left of the “T” stamp is the Idle adjustment screw.
Position: Rear left side of the cylinder cover
The indication regarding the operating mode.
• “sun” mark–normal operating mode
• “snow” mark–anti-freeze mode
Position: Icing cap located on the right hand side of the cylinder cover.
If you turn the rod by screwdriver follow the arrow to the "MAX" position, the
chain oil flow more, and if you turn to the "MIN" position, less.
Position: Bottom of the power unit
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3. Installing Guide Bar and Saw Chain
A standard saw unit package contains the items as illustrated.
Power unit
Plug wrench
(Hexagon socket (S13/S16) +
Slotted driver)
Screwdriver for carburetor adjustment
(Slotted driver)
Bar protector
Guide bar
Saw chain
Open the box and install the guide bar and the saw
chain on the power unit as follows:
3. Fit the chain cover to the power unit and fasten the
nuts to finger tightness.
4. While holding up the tip of the bar, adjust the chain
tension by turning the tensioner screw until the tie
straps just touch the bottom side of the bar rail.
The saw chain has very sharp edges. Use
thick protective gloves for safety.
1. Loosen the nuts and remove the chain cover.
2. Gear the chain to the sprocket and, while fitting the
saw chain around the guide bar, mount the guide
bar to the power unit. Adjust the position of the chain
tensioner nut.
Loosen
Tighten
Tensioner screw
5. Tighten the nuts securely with the bar tip held up
(12 ~ 15 N·m). Then check the chain for smooth ro-
tation and proper tension while moving it by hand. If
necessary, readjust with the chain cover loose.
Tensioner nut
Chain cover
6. Tighten the tensioner screw.
Note: Pay attention to the correct direction of the saw chain.
Note: A new chain will expand its length in the beginning of use.
Check and readjust the tension frequently as a loose chain can
easily derail or cause rapid wear of itseif and the guide bar.
Moving direction
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4. Fuel and Chain Oil
4. Pour in the rest of gasoline and agitate again for at
least one minute. As some oils may be difficult to
agitate depending on oil ingredients, sufficient agi-
tation is necessary for the engine to last long. Be
careful that, if the agitation is insufficient, there is an
increased danger of early piston seizing due to ab-
normally lean mixture.
5. Put a clear indication on the outside of the container
to avoid mixing up with gasoline or other contain-
ers.
6. Indicate the contents on outside of container for easy
identification.
■ FUEL
WARNING
• Gasoline is very flammable. Avoid smoking or
bringing any flame or sparks near fuel. Make sure
to stop the engine and allow it cool before refuel-
ing the unit. Select outdoor bare ground for fuel-
ing and move at least 3 m (10 ft) away from the
fueling point before starting the engine.
G
B
■ FUELING THE UNIT
1. Untwist and remove the fuel cap. Rest the cap on a
dustless place.
2. Put fuel into the fuel tank to 80% of the full capacity.
3. Fasten the fuel cap securely and wipe up any fuel
spillage around the unit.
• The Zenoah engines are lubricated by oil specially
formulated for air-cooled 2-cycle gasoline engine use.
If Zenoah oil is not available, use an anti-oxidant added
quality oil expressly labeled for air-cooled 2-cycle
engine use (JASO FC GRADE OIL or ISO EGC
GRADE).
WARNING
1. Select flat and bare ground for fueling.
2. Move at least 10 feet (3 meters) away from the fuel-
ing point before starting the engine.
3. Stop the engine before refueling the unit. At that time,
be sure to sufficiently agitate the mixed gasoline in
the container.
• Do not use BIA or TCW (2-stroke water-cooling type)
mixed oil.
■ FOR YOUR ENGINE LIFE, AVOID:
1. FUEL WITH NO OIL (RAW GASOLINE) – It will cause
severe damage to the internal engine parts very
quickly.
2. GASOHOL – It can cause deterioration of rubber and/
or plastic parts and disruption of engine lubrication.
3. OIL FOR 4-CYCLE ENGINE USE – It can cause spark
plug fouling, exhaust port blocking, or piston ring
sticking.
4. Mixed fuels which have been left unused for a
period of one month or more may clog the carbu-
retor and result in the engine failing to operate prop-
erly.
5. In the case of storing the product for a long period
of time, clean the fuel tank after rendering it empty.
Next, activate the engine and empty the carburetor
of the composite fuel.
6. In the case of scrapping the used mixed oil con-
tainer, scrap it only at an authorized repository site.
■ RECOMMENDED MIXING RATIO
GASOLINE 50 : OIL 1
(when using ZENOAH genuine oil)
• Exhaust emission are controlled by the funda-
mental engine parameters and components (eq.,
carburation, ignition timing and port timing) with-
out addition of any major hardware or the intro-
duction of an inert material during combustion.
• These engines are certified to operate on unleaded
gasoline.
• Make sure to use gasoline with a minimum octane
number of 89RON (USA/Canada: 87AL).
• If you use a gasoline of a lower octane value than
prescribed, there is a danger that the engine tem-
perature may rise and an engine problem such as
piston seizing may consequently occur.
• Unleaded gasoline is recommended to reduce the
contamination of the air for the sake of your health
and the environment.
• Poor quality gasolines or oils may damage sealing
rings, fuel lines or fuel tank of the engine.
Note: As for details of quality assurance, read the description in
the section Limited Warranty carefully. Moreover, normal wear and
change in product with no functional influence are not covered by
the warranty. Also, be careful that, if the usage in the instruction
manual is not observed as to the mixed gasoline, etc. described
therein, it may not be covered by the warranty.
■ CHAIN OIL
Use motor oil SAE #10W-30 all year round or SAE
#30 ~ #40 in summer and SAE #20 in winter.
■ HOW TO MIX FUEL
• Pay attention to agitation.
1. Measure out the quantities of gasoline and oil to be
mixed.
2. Put some of the gasoline into a clean, approved fuel
container.
3. Pour in all of the oil and agitate well.
Note: Do not use wasted or regenerated oil that can cause damage
to the oil pump.
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5. Operating the Engine
6. When engine has ignited, first push in the choke knob
to “START” position and then pull the starter again
to start the engine.
7. Allow the engine to warm up with the throttle lever
pulled slightly.
It is very dangerous to run a chainsaw that mounts
broken parts or lacks any parts.
Before starting engine, make sure that all the parts
including bar and chain are installed properly.
At once pulling throttle lever out, the choke knob is
automatically returned to the “RUN” position.
■ STARTING THE ENGINE
1. Fill fuel and chain oil tanks respectively, and tighten
the caps securely.
Keep clear of the saw chain as it will start
rotatIng upon starting of engine.
Fuel
■ CHECKING THE OIL SUPPLY
Chain oil
Make sure to set up the bar and the chain when
checking the oil supply.
If not, the rotating parts may be exposed. It is very
dangerous.
2. Set the switch to “I” position.
3. Continuously push the priming bulb until fuel comes
in the bulb.
After starting the engine, run the chain at medium speed
and see if chain oil is scattered off as shown in the fig-
ure.
Priming bulb
Throttle
interlock
Switch
Chain oil
Throttle lever
The chain oil flow can be changed by inserting a screw-
driver in the hole on bottom of the clutch side. Adjust
according to your work conditions.
4. Pull out the choke knob to “CHOKE” position. The
choke will close and the throttle lever will then be
set in the starting position.
Choke knob
CHOKE
START
RUN
Rich
Chain oil flow
adjusting
Lean
Note: The oil tank should become nearly empty by the time fuel is
used up. Be sure to refill the oil tank every time when refueling the
saw.
Note: When restarting immediately after stopping the engine, set
the Choke knob in “START” position (choke open and throttle le-
ver in the starting position).
■ ADJUSTING THE CARBURETOR
Note: Once the choke knob has been pulled out, it will not return
to “RUN” position even if you press down on it with your finger.
When you wish to return the choke knob to “RUN” position, pull
out the throttle lever instead.
L needle
Idle adjusting screw
H needle
5. While holding the saw unit securely on the ground,
pull the starter rope vigorously.
The carburetor on your unit has been factory adjusted,
but may require fine tuning due to a change in operat-
ing conditions.
Before adjusting the carburetor, make sure that the pro-
vided air/fuel filters are clean and fresh and the fuel prop-
erly mixed.
Do not start the engine while the chain saw
hangs in one hand. The saw chain may touch
your body. This in very dangerous.
When adjusting, take the following steps:
Note: Be sure to adjust the carburetor with the bar chain attached.
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■
HOW TO SWITCH BETWEEN OPERATING MODES
1. Stop engine and screw L needle until it stops. Never
force. Then set it back the initial number of turns as
shown below. H needle is restricted within the num-
1. Set the switch to the “O” position to stop the engine.
2. Remove the air cleaner cover, remove the air filter,
and then remove the choke knob from the cylinder
cover.
3. Loosen the screws holding the cylinder cover in
place (i.e., the three screws on the inside and the
one screw on the outside of the cover), and then
remove the cylinder cover.
4. Press with your finger down on the icing cap located
on the right-hand side of the cylinder cover to re-
move the icing cap.
5. Adjust the icing cap so that the ‘snow’ mark faces
upwards and then return it to its original position in
the cylinder cover.
ber of turn as shown below.
1
H needle : 13/8
L needle : 11/4
/
4
4
1
/
2. Start the engine and allow it to warm up in low speed
for a few minutes.
G
B
3. Turn L needle slowly clockwise to find a position
where idling speed is maximum, then set the needle
back a quarter (1/4) turn counterclockwise.
4. Turn the idle adjusting screw (T) counterclockwise
so that the saw chain does not turn. If the idling
speed is too slow, turn the screw clockwise.
5. Make a test cut and adjust the H needle for best
cutting power, not for maximum speed.
6. Fix the cylinder cover back into its original position,
and then fix all other parts back into their proper
positions.
■ STOPPING THE ENGINE
1. Release the throttle lever to allow the engine to idle
for a few minutes.
2. Set the switch to the “O” (STOP) position.
Choke knob
Switch
Cylinder cover
Carburetor anti-freeze mechanism
Operating chain saws in temperatures of 0 – 5°C at times of
high humidity may result in ice forming within the carburetor,
and this in turn may cause the output power of the engine to
be reduced or for the engine to fail to operate smoothly.
This product has accordingly been designed with a ventila-
tion hatch on the right side of the surface of the cylinder cover
to allow warm air to be supplied to the engine and to thereby
prevent icing from occurring.
Icing cap
Under normal circumstances the product should be used in
the normal operating mode, i.e., in the mode to which it is set
at the time of shipment. However when the possibility exists
that icing may occur, the unit should be set to operate in the
anti-freeze mode before use. Please switch between modes
in the repair specialty store.
Normal operating mode
Anti-freeze mode
Cylinder cover
“Sunshine” mark
“Snow” mark
Continuing to use the product in the anti-freeze
mode even when temperatures have risen and
returned to normal, may result in the engine
failing to start properly or in the engine failing
to operate at its normal speed, and for this
reason you should always be sure to return
the unit to the normal operating mode if there
is no danger of icing occurring.
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6. Sawing
■ FELLING A TREE
•
Before proceeding to your job,
read the section “For Safe
Operation”. It is recommended
to first practice sawing easy
logs. This also helps you get
accustomed to your unit.
Felling directio
ling cut
Notch cu
•
Always follow the safety regu-
lations. The chain saw must
only be used for cutting wood.
It is forbidden to cut other
types of material. Vibrations
and kickback vary with differ-
ent materials and the require-
ments of the safety regulations
would not be respected. Do
not use the chain saw as a le-
ver for lifting, moving or split-
ting objects. Do not lock it over
fixed stands. It is forbidden to
hitch tools or applications to
the PTO other than those
specified by the manufacturer.
1. Decide the felling direction considering the wind,
lean of the tree, location of heavy branches, ease of
completing the task after felling and other factors.
2. While clearing the area around the tree, arrange a
good foothold and retreat path.
3. Make a notch cut one-third of the way into the tree
on the felling side.
4. Make a felling cut from the opposite side of the notch
and at a level slightly higher than the bottom of the
notch.
When you fell a tree, be sure to warn neigh-
boring workers of the danger.
Bucking and Limbing
• Always ensure your foothold. Do not stand
on the log.
• Be alert to the rolling over of a cut log. Es-
pecially when working on a slope, stand
on the uphill side of the log.
•
•
•
It is not necessary to force the saw into the
cut. Apply only light pressure while running the
engine at full throttle.
When the saw chain is caught in the cut, do
not attempt to pull it out by force, but use a
wedge or a lever to open the way.
If the guide bar and saw chain becomes
caught in wood while operating it, stop the
engine.
Do not pry the handle with excessive force.
Use a wedge to remove the chain instead.
• Follow the instructions in “For Safe Opera-
tion” to avoid kickback of the saw.
Before starting work, check the direction of bending
force inside the log to be cut. Always finish cutting from
the opposite side of the bending direction to prevent
the guide bar from being caught in the cut.
A log lying on the ground
Saw down halfway, then roll the log over and cut from
the opposite side.
A log hanging off the ground
In area A, saw up from the bottom one-third and finish
by sawing down from the top. In area B, saw down from
the top one-third and finish by sawing up from the bot-
tom.
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Cutting the limbs of Fallen Tree
• Do not use an unstable foothold or ladder.
• Do not overreach.
• Do not cut above shoulder height.
• Always use both your hands to hold the
saw.
G
B
First check to which side the limb is bent. Then make
the initial cut from the bent side and finish by sawing
from the opposite side.
Be alert to the springing back of a cut limb.
Pruning of Standing Tree
Cut up from the bottom, finish down from the top.
7. Maintenance
3. Guide bar
Before cleaning, the inspecting or repairing the unit,
make sure that engine has stopped and is cool.
Disconnect the spark plug to prevent accidental
starting.
When the guide bar is dismounted, remove sawdust in the bar
groove and the oiling port.
Grease the nose sprocket from the feeding port on the tip of
the bar.
■ MAINTENANCE AFTER EACH USE
Grease port
1. Air filter
Sprocket
Oiling port
Dust on the cleaner surface can be removed by tapping a
corner of the cleaner against a hard surface. To clean dirt in
the meshes, split the cleaner into halves and brush in gaso-
line. When using compressed air, blow from the inside.
4. Others
Check for fuel leakage and loose fastenings and damage to
major parts, especially handle joints and guide bar mounting.
If any defects are found, make sure to have them repaired
before operating the saw again.
To assemble the cleaner halves, press the rim until it clicks.
■ PERIODICAL SERVICE POINTS
Note: When installing the main filter, make sure that the grooves on the
filter edge are correctly fit with the projections on the cylinder cover.
1. Cylinder fins
Dust clogging between the cylinder fins will cause overheat-
ing of the engine. Periodically check and clean the cylinder
fins in the repair specialty store.
2. Oiling port
Dismount the guide bar and check the oiling port for clogging.
Oiling port
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2. Fuel filter
(a) Using a wire hook, take out the filter from the filler port.
4. Spark plug
0.65 mm
Champion :
RCJ-7Y
NGK : BPM7Y or BPM7A
Fuel filter
(b) Disassemble the filter and wash with gasoline, or replace
with a new one if needed.
Clean the electrodes with a wire brush and reset the gap to
0.65 mm as necessary.
Note:
5. Sprocket
• After removing the filter, use a pinch to hold the end of the suction pipe.
• When assembling the filter, take care not to allow filter fibers or dust
inside the suction pipe.
3. Oil tank
With a wire hook, take out the oil filter through the filler port and
clean in gasoline. When putting the filter back into the tank,
make sure that it comes to the front right corner. Also clean off
dirt in the tank.
Check for cracks and for excessive wear interfering with the
chain drive. If the wear is considerable, replace it with new
one. Never fit a new chain on a worn sprocket, or a worn chain
on a new sprocket.
Oil filter
8. Maintenance of Saw Chain and Guide Bar
■ Saw Chain
Place the file on the cutter and push straight forward.
Keep the file position as illustrated.
It is very important for smooth and safe op-
eration to always keep the cutters sharp.
The cutters need to be sharpened when:
• Sawdust becomes powder-like.
• You need extra force to saw in.
• The cut path does not go straight.
• Vibration increases.
• Fuel consumption increases.
Cutter setting standards:
Be sure to wear safety gloves.
Before filing:
• Make sure the saw chain is held securely.
• Make sure the engine is stopped.
• Use a round file of proper size for the chain.
After each cutter has been filed, check the depth gauge
and file it to the proper level as illustrated.
Chain type:
91VG
95VP
File size: 5/32in (4.0mm) 3/16in (4.8mm)
Appropriate gauge checker
oulder round
0.025″ (0.64 mm)
Depth gauge stan
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side of a cutter. If a gap is observed between them,
the rail is normal. Otherwise, the bar rail is worn.
Such a bar needs to be corrected or replaced.
Be sure to round off the front edge to reduce
the chance of kickback or tie-strap breakage.
Make sure every cutter has the same length and edge
angles as illustrated.
Ruler
Cutter length
Gap
G
B
ng angle
No gap
Chain tilts
e plate angle
WARNING:
This saw is equipped with one of the following low kick-
back bar/chain combinations:
te cutting angle
Zenoah Part Number
■ Guide Bar
Saw Model
Chain Type Guide Bar
Saw Chain
G3801/G3801EZ
G3801/G3801EZ
91VG
95VP
3608-52112 2932-52210
2939-52110 2939-52210
•
•
Reverse the bar occasionally to prevent partial wear.
The bar rail should always be square. Check for wear
of the bar rail. Apply a ruler to the bar and the out-
9. Troubleshooting Guide
Case 1. Starting failure
Case 3. Oil does not come out
Check oil for sub-
standard quality.
Make sure the icing prevention system is not
working.
Replace.
a
a
d
Check fuel for water
Replace with proper
Check oil passage
and ports for clog-
ging.
or substandard mix-
a
fuel.
Clean.
ture.
d
Remove and dry the
spark plug.
Check for engine
flooding.
If the unit seems to need further service, please consult
with an authorized service shop in your area.
a
a
Then pull the starter
again with no choke.
d
Replace with a new
plug.
Check spark ignition.
Case 2. Lack of power/Poor acceleration/
Rough idling
Check fuel for water
or substandard mix-
ture.
Replace with proper
a
a
fuel.
10. Disposal
d
Check air filter and
fuel filter for clog-
ging.
•
When you dispose of the machine, do not disas-
semble the machine.
Clean.
•
When you dispose of the machine, fuel, chain oil,
be sure to follow your local regulations.
d
Check carburetor
for inadequate ad-
justment.
Readjust speed
needles.
a
GB-13
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G3801/G3801EZ
11. Specifications
POWER UNIT:
Displacement (cm3): .................................................................................37.2
Fuel: ..................................................................................................... Mixture
when using ZENOAH genuine oil (FC grade) ...................................50 : 1
when using market oil (FB grade) .....................................................25 : 1
Fuel tank capacity (ml):..............................................................................310
Chain oil: .....................................................................Motor oil SAE# 10W-30
Oil tank capacity (ml): ................................................................................210
Carburetor: ........................................................ Diaphragm type (Walbro WT)
lgnition system: ........................................................................ Pointless (TCl)
Spark plug:......................................................................... Champion RCJ-7Y
Oil feeding system: ..........................................Automatic pump with adjuster
Sprocket (Teeth x Pitch):
for 91VG ............................................................................ 6T x 3/8” (9.53)
for 95VP ......................................................................... 7T x 0.325” (8.26)
Dimensions (L x W x H) (mm): ............................................... 370 x 235 x 270
Dry weight (Power unit only) (kg):
G3801..................................................................................................4.15
G3801EZ ...............................................................................................4.3
CUTTING HEAD:
Guide bar
Type: ................................................................................... Sprocket nose
Size mm (in.): ............................................................................... 400 (16)
Saw chain: Oregon 91VG
Pitch mm (in.): ............................................................................ 9.53 (3/8)
Gauge mm (in.): ....................................................................... 1.27 (0.05)
Saw chain: Oregon 95VP
Pitch mm (in.): ........................................................................ 8.26 (0.325)
Gauge mm (in.): ....................................................................... 1.27 (0.05)
Specifications are subject to change without notice.
GB-14
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G3801/G3801EZ
Limited warranty
Should any failure occur on the product under normal
operating conditions within the applicable warranty
period, the failed part will be replaced or repaired free
of charge by a ZENOAH authorized dealer.
THE WARRANTY DOES NOT APPLY TO THOSE
UNITS WHICH HAVE BEEN DAMAGED BY NEGLI-
GENCE OF INSTRUCTION LISTED IN THE OWNER/
OPERATOR MANUAL FOR PROPER USE AND
MAINTENANCE OF THE UNITS ACCIDENT MISHAN-
DLING, ALTERATION, ABUSE, IMPROPER LUBRICA-
TION, USE OF ANY PARTS OR ACCESSARIES
OTHER THAN THOSE SPECIFIED BY THE COMPANY,
OR OTHER CAUSES BEYOND THE COMPANY'S
CONTROL.
G
B
WARRANTY PERIOD: Six (6) months after purchased
by end-user subject to 12 months from produced
month. (30 days If used for rental purpose)
THE PURCHASER SHALL BEAR COSTS OF TRANS-
PORTING THE UNIT TO AND FROM THE ZENOAH
DEALER.
THIS WARRANTY DOES NOT COVER THOSE
PARTS REPLACED BY NORMAL WEAR OR HARM-
LESS CHANGES IN THEIR APPEARANCE.
THE PURCHASER SHALL NOT BE CHARGED FOR
DIAGNOSTIC LABOR WHICH LEADS TO THE
DETERMINATION THAT A WARRANTED PART IS
DEFECTIVE, IF THE DIAGNOSTIC WORK IS PER-
FORMED AT THE ZENOAH DEALER.
THERE ARE NO OTHER EXPRESS WARRANTIES.
ANY IMPLIED WARRANTY is limited to the duration
of the limited warranty. Otherwise, this limited warranty
is in lieu of all other expressed or implied warranties,
including any warranty of FITNESS FOR A PARTICU-
LAR PURPOSE OR USE and any implied warranty
MERCHANTABILITY otherwise applicable to this
product.
THE PURCHASER OR OWNER IS RESPONSIBLE
FOR THE PERFORMANCE OF THE REQUIRED
MAINTENANCE AS DEFINED BY THE MANUFAC-
TURER IN THE OWNER/OPERATOR MANUAL.
ANY WARRANTED PART WHICH IS NOT SCHED-
ULED FOR REPLACEMENT AS REQUIRED MAINTE-
NANCE, OR WHICH IS SCHEDULED ONLY FOR
REGULAR INSPECTION TO THE EFFECT OF REPAIR
OR “REPLACE AS NECESSARY” SHALL BE WAR-
RANTED FOR THE WARRANTY PERIOD. ANY
WARRANTED PART WHICH IS SCHEDULED FOR
REPLACEMENT AS REQUIRED MAINTENANCE
SHALL BE WARRANTED FOR THE PERIOD OF TIME
UP TO THE FIRST SCHEDULED REPLACEMENT
POINT FOR THE PART.
LIABILITIES FOR INCIDENTAL OR CONSEQUEN-
TIAL DAMAGE UNDER ANY AND ALL WARRAN-
TIES ARE EXCLUDED.
IF YOU NEED TO OBTAIN MORE INFORMATION,
PLEASE CALL YOUR NEAREST SERVICE CENTER,
OR CHECK PLEASE ZENOAH WEB SITE
ANY REPLACEMENT PART THAT IS EQUIVALENT IN
PERFORMANCE AND DURABILITY MAY BE USED IN
NON-WARRANTY MAINTENANCE OR REPAIRS, AND
SHALL NOT REDUCE THE WARRANTY OBLIGATION
OF THE COMPANY.
THE COMPANY IS LIABLE FOR DAMAGES TO
OTHER ENGINE COMPONENTS CAUSED BY THE
FAIRURE OF A WARRANTED PARTS STILL UNDER
WARRANTY.
GB-15
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