by
XPower Powerpack 600HD
Owner’s Guide
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About This Guide
Purpose
The purpose of this Owner’s Guide is to provide explanations
and procedures for installing, operating, maintaining, and
troubleshooting the XPower Powerpack 600HD.
The Guide provides safety guidelines, detailed planning and
setup information, as well as information about operating and
troubleshooting the unit.
Conventions Used
The following conventions are used in this guide.
WARNING
Warnings identify conditions or practices that could result in
personal injury or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the product or to other equipment.
Important: These notes describe an important action item or an
item that you must pay attention to.
Note: These notes describe additional information which may
add to your understanding of how to use the product.
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About This Guide
Related Information
You can find more information about Xantrex Technology
Inc. as well as its products and services at
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Important Safety Instructions
The XPower Powerpack 600HD generates a type of AC
power similar to a normal household wall outlet. Operating
the XPower Powerpack incorrectly or misusing it may
damage the equipment or create hazardous conditions for the
user.
Important: Before using your XPower Powerpack, be sure to
read and save these safety instructions.
Warnings and Cautions
WARNING: Shock hazard. Keep away from
children.
The XPower Powerpack generates the same potentially lethal AC
power as a normal household wall outlet. Do not insert foreign
objects into the AC Outlet, the DC Power Socket, the Jump-Start
Cable Port, or the ventilation holes. Do not expose this product to
water, rain, snow, or spray.
WARNING: Explosion hazard
Do not use this product where there are flammable fumes or gases,
such as in the bilge of a gasoline-powered boat, or near propane
tanks. Do not use this product in an enclosure containing
automotive-type lead acid batteries. These batteries, unlike the
sealed AGM battery in XPower Powerpack, vent explosive
hydrogen gas which can be ignited by sparks from electrical
connections. When working on electrical equipment, always ensure
someone is nearby to help you in an emergency.
WARNING: Heated surface
Ensure at least 2" (5 cm) air space is maintained on all sides of the
XPower Powerpack. During operation, keep away from materials
that may be affected by high temperatures such as blankets, pillows
and sleeping bags.
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Safety
-
WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each
other or another common metal conductor. This could cause damage
to the unit and/or create a sparking/explosion hazard. Always
disconnect the jump-start cables from the unit after use and clip the
plastic guard over the jump-start cable port.
WARNING: Fire hazard
Jump-start cable clamps must be connected positive to positive (red
clamp to battery “+”) and negative to negative (black clamp to
battery “–”). A reverse polarity connection (positive to negative) may
cause damage to the unit and/or create a sparking/explosion hazard.
WARNING: Fire hazard
The jump-start feature is designed for short term operation only—
less than 4 seconds. Operating the jump-start feature for more than 4
seconds may cause damage to the unit. Allow the XPower
Powerpack to cool down for at least 3 minutes after each jump-start.
WARNING: Risk of explosion, fire or burns
The battery terminals exposed at the jump-start cable port have
enough energy present to cause a spark, creating an explosion hazard,
or to cause burns if a metal object contacts both terminals. Always
clip the plastic guard over the port when not in use.
WARNING: Limitations on use
The XPower Powerpack is not intended for use in connection with
life support systems or other medical equipment or devices.
CAUTION
Do not connect any AC appliance with the neutral conductor
connected to ground to the XPower Powerpack.
CAUTION
Do not expose the XPower Powerpack to temperatures over 40 °C
(104 °F).
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Safety
Precautions When Working With Batteries
WARNING: Explosion and fire hazard
1. Follow all instructions published by the battery
manufacturer and the manufacturer of the equipment in
which the battery is installed.
2. Make sure the area around the battery is well ventilated.
3. Never smoke or allow a spark or flame near the engine or
batteries.
4. Be careful not to drop a metal object on the battery or
allow a metal tool to simultaneously touch the positive
and negative cable ends or battery terminals. It might
spark or short-circuit the battery or other electrical parts
and cause an explosion.
5. Remove personal metal items such as rings, bracelets,
necklaces, and watches when working with a lead-acid
battery. A lead-acid battery produces a short-circuit
current high enough to weld a ring or other similar
objects to metal, causing a severe burn.
6. If you need to remove a battery, always remove the
positive terminal from the battery first. Make sure all
accessories are off so you don’t cause an arc.
7. Someone should be within range of your voice, or close
enough to come to your aid when you work near a lead-
acid battery.
8. Have plenty of fresh water and soap nearby in case
battery acid contacts skin, clothing, and eyes.
9. Wear complete eye protection and clothing protection.
Avoid touching your eyes while working near batteries.
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Safety
10. If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid enters your
eyes, immediately flood them with running cold water for
at least twenty minutes and get medical attention
immediately.
11. Keep a supply of baking soda on hand in the area of the
batteries. Baking soda neutralizes lead-acid battery
electrolyte.
Precautions for Using Rechargeable
Appliances
CAUTION
The output of the inverter is non-sinusoidal.
Most rechargeable battery-operated equipment uses a
separate charger or transformer that is plugged into an AC
receptacle and produces a low voltage charging output.
Some chargers for rechargeable batteries can be damaged if
connected to the XPower Powerpack.
Do not use the following with the XPower Powerpack:
•
Small battery-operated appliances like flashlights, razors,
and night lights that can be plugged directly into an AC
receptacle to recharge.
•
Some chargers for battery packs used in hand power
tools. These chargers display a warning label stating that
dangerous voltages are present at the battery terminals.
Note: If you are unsure about using your rechargeable appliance
with the XPower Powerpack, contact the equipment manufacturer
to determine the rechargeable appliance’s compatibility with the
modified sine wave (non-sinusoidal) AC waveform.
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Contents
1
2
3
Introduction
About the XPower Powerpack 600HD- - - - - - - - - - - - - - - - - - - 1
Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
Automatic Overload - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
Overheating - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
Low Battery Protection - - - - - - - - - - - - - - - - - - - - - - - - - - 2
Jump-Start Cables’ Safety Feature- - - - - - - - - - - - - - - - - - - 2
Features
Materials List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3
XPower Powerpack 600HD Features- - - - - - - - - - - - - - - - - - - - 4
Front Panel Detail- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4
AM/FM Radio with Digital Alarm Clock - - - - - - - - - - - - - - 7
Left Side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9
Accessories - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10
Operation
Attention: Charge Before Use- - - - - - - - - - - - - - - - - - - - - - - - 11
Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - - 11
Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Using XPower Powerpack 600HD for the First Time - - - - - - - - 13
Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - - 13
Using the Light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Operating AC Appliances - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Understanding AC Appliances - - - - - - - - - - - - - - - - - - - - 14
Run Time on Typical AC Appliances - - - - - - - - - - - - 15
High Surge Appliances - - - - - - - - - - - - - - - - - - - - - - 15
Trouble Appliances - - - - - - - - - - - - - - - - - - - - - - - - 16
Operating Several Appliances at Once - - - - - - - - - - - - 16
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Contents
Operating an AC Appliance - - - - - - - - - - - - - - - - - - - - - - 17
Operating 12 V DC Appliances - - - - - - - - - - - - - - - - - - - - - - 18
Jump-Starting a Vehicle’s Engine - - - - - - - - - - - - - - - - - - - - - 20
Using the Radio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Power Draw- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Listening to the AM Band - - - - - - - - - - - - - - - - - - - - - - - 22
Connecting to an External Battery- - - - - - - - - - - - - - - - - - - - - 22
4
Maintenance
Battery Maintenance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
Recharging the XPower Powerpack 600HD Battery- - - - - - - - - 26
Recharging with the AC Charger- - - - - - - - - - - - - - - - - - - 27
Recharging with the DC Charging Cable - - - - - - - - - - - - - 28
Recharging with a Generator’s Regulated 12 V DC Outlet - 29
Recharging From a Solar Panel- - - - - - - - - - - - - - - - - - - - 30
Replacing the Incandescent Light - - - - - - - - - - - - - - - - - - - - - 31
Replacing the External Fuse- - - - - - - - - - - - - - - - - - - - - - - - - 31
Recycling - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
5
Troubleshooting
Common Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33
Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - - - 33
Television Interference - - - - - - - - - - - - - - - - - - - - - - - - - 33
Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - 34
A
Specifications
Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - 39
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
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1
Introduction
About the XPower Powerpack 600HD
Easy-to-use and designed for years of reliable service, the
XPower Powerpack 600HD can run many AC appliances and
12 V DC appliances whenever you need power for work or
play, at home or on the road.
The XPower Powerpack:
•
•
•
•
Powers 115 V AC appliances
Powers 12 V DC appliances
Jump starts vehicle engines
Provides lighting for emergency use
In addition, the XPower Powerpack is equipped with:
•
•
AM/FM radio
Digital alarm clock.
Comprehensive Protection
Automatic Overload
The XPower Powerpack has built-in protection against output
overload. If you connect an appliance to the AC outlet(s) that
draws more than 480 W, or one which draws excessive surge
power, the power to the AC outlet automatically shuts off.
Overheating
The XPower Powerpack is protected from overheating. If the
inverter exceeds a safe temperature, power to the AC outlet
automatically shuts off.
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Comprehensive Protection
Low Battery Protection
Low battery protection protects the internal battery from
excessive discharge and possible damage. When the AC
outlet ON/OFF switch is turned on, an audible alarm alerts you
when the internal battery is nearly discharged (11.0 V DC)
and the unit turns off at 10.5 V DC.
Jump-Start Cables’ Safety Feature
The XPower Powerpack comes with a user-replaceable
250 A fuse to protect the unit and vehicle battery from
damage through reverse polarity and short-circuit conditions.
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2
Features
Chapter 2 describes the main features of the XPower
Powerpack 600HD. We recommend that you familiarize
yourself with these features before operating the unit.
Materials List
Your XPower Powerpack package includes these items:
p
p
p
p
p
p
XPower Powerpack
Owner’s Guide
AC charger
DC charging cable
Jump-start cables
Accessory bag
If any of these materials are missing or are unsatisfactory in
any way, please contact Customer Service (see page 43).
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XPower Powerpack 600HD Features
XPower Powerpack 600HD Features
Front Panel Detail
9
4
5
6
7
8
3
2
1
Front Panel Features
Feature Description
1
Display Function button, when pressed, allows for reading Battery
Charge status on the Digital Display. Toggles Digital Display’s
power ON/OFF.
2
3
4
5
Output Power (W) light illuminates (green) when Output Power
information is displayed on the Digital Display.
Battery Charge (%) light illuminates (green) when Battery
Charge information is displayed on the Digital Display.
Digital Display displays the inverter’s Output Power in W and
Battery Charge status in % FULL.
Charging Status light illuminates when the XPower Powerpack is
in Charging Status mode (i.e. AC Charger is connected to the
inverter’s Charger Input Socket and plugged into the household
120 V AC outlet).
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XPower Powerpack 600HD Features
Feature Description
6
5 W incandescent light illuminates for about 50 hours when the
battery is fully charged.
7
3 AC Outlets are standard 3-prong outlets supplying 120 V AC
power for running an AC appliance.
8
9
AC Outlet ON/OFF switch illuminates when the switch is turned on.
Light ON/OFF Switch for 5 W incandescent light.
Not
Audible Alarm (inside the unit) sounds in the event of overheating
shown or low battery protection on inverter.
Control Panel Operation
Required
How to...
Condition
Required Action Note
Monitor total
AC power
consumed by
the
applications
powered from AC charger is
Inverter’s ON/OFF
switch is turned ON;
Output Power (W)
light illuminates
(green);
No action required.
The digital display
will show the AC
power drawn from the run time, press Display
inverter by the Function button to turn
applications powered off the digital display.
In order to save the
battery power and
ensure longer inverter
the 3 AC
outlets
unplugged from the
wall AC outlet.
from the AC outlets.
Press Display Function
button again to turn the
display on for AC
power reading.
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XPower Powerpack 600HD Features
Required
How to...
Condition
Required Action Note
Monitor
battery
charging status OFF;
Inverter’s ON/OFF
switch is turned to
No action required.
A flashing green
Recharging with the
supplied AC charger is
a true “plug-in-and-
forget” charging
All appliances must be Charging Status
disconnected from the light indicates that the method.
AC and DC power
outlets;
battery in the
Powerpack needs
We recommend leaving
the AC charger
The ON/OFF switch of recharging and that
the incandescent light the AC charger is
must be turned to OFF; charging the battery.
The AC charger must
connected when the
Powerpack is not in use
to permanently
maintain the battery in
fully charged condition.
be plugged into the
charger input socket
and also into a
A steady green
Charging Status
light indicates that the
battery is fully
charged and the
Powerpack is ready
for use.
household AC outlet.
Check battery Inverter’s ON/OFF
Push and hold the
Display Function
button.
This function is
charge status
switch is turned to
OFF;
disabled when the AC
charger is plugged in to
the charger input
All appliances must be
disconnected from the The green Battery
socket, or when the
AC and DC power
outlets;
The ON/OFF switch of digital display will
the incandescent light show the remaining
Charge (%) light will inverter switch is ON.
come on and the
For accurate battery
charge reading, allow
15 minutes between
must be turned to OFF; battery capacity in %. charging/use and
The AC charger must
not be plugged into
the charger input
socket.
battery capacity check.
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XPower Powerpack 600HD Features
AM/FM Radio with Digital Alarm Clock
1
2
3
4
5
6
7
8
9
12
11
10
Radio and Clock Features
Feature Description
1
2
FM antenna
Frequency indicator light
Power OFF button
Time set button
3
4
5
Tuning dial
6
Hours set button
7
Minutes set button
Volume dial
8
9
Alarm set button
Alarm clock ON/OFF button
AM band button/ON
FM band button/ON
10
11
12
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XPower Powerpack 600HD Features
Radio and Clock Operation
Required
How to... Condition Required Action
Note
Listen to
the radio
Press the AM band button
(11) or the FM band button station frequency is
When radio is on, the
(12).
displayed. When
radio is off, the time is
displayed.
To turn off the radio, press
the power OFF button (3).
Set the
clock
Turn off the To adjust hour, press and
The clock uses a 12-
hour (AM/PM) time
format.
radio to
show the
time.
hold Time Set button (4),
and press hours set button
(6).
To adjust minutes, press and
hold (4), and press minutes
set button (7).
Set the
alarm
Turn off the To adjust hour, press and
The alarm clock uses
a 12-hour (AM/PM)
time format.
radio to
show the
time.
hold Alarm Set button (9),
and press hours set button
(6).
To adjust minutes, press and
hold (9), and press minutes
set button (7).
Use the
Set the
Press Alarm Clock ON/OFF
When the alarm clock
turns the radio on, the
power off button (3)
does not work. To
turn off the radio,
press Alarm Clock
ON/OFF (10), then
press (3).
alarm clock alarm, turn button (10). “¤” shows on
off radio to the display screen.
show time.
Improve
reception
Radio
tuned to
FM station.
Adjust the direction and
length of the FM antenna.
N/A.
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XPower Powerpack 600HD Features
Left Side View
1
4
2
3
Feature Description
1
DC Power Socket can:
•
•
Power 12 V DC auto, RV or marine appliances
Recharge XPower Powerpack from a 12 V outlet in a vehicle
using the DC Charging Cable.
2
3
External Replaceable Fuse is rated at 250 A, 32 V. Located
behind fuse cover.
Jump-Start Cable Port supplies high power DC current. The
cables connect to the jump-start cable port when jump-starting a
vehicle or when connecting an external battery to the XPower
Powerpack. The jump-start cable connection is designed so that the
cables cannot be inserted incorrectly into the jump-start cable port.
4
AC Charger Input Socket
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XPower Powerpack 600HD Features
Accessories
2
1
4
3
Feature Description
1
AC Charger lets you recharge the XPower Powerpack from a
standard AC wall outlet and can only be used to recharge the
internal battery of the XPower Powerpack.
2
3
Detachable heavy-duty jump-start cables
DC Charging Cable lets you recharge the XPower Powerpack
from a 12 V system in a car, SUV, RV or a boat.
4
Accessory bag
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3
Operation
Chapter 3 explains how to operate the XPower Powerpack
600HD efficiently. This chapter covers:
•
•
•
•
•
Recharging the XPower Powerpack for first time use
Using the built-in light
Operating AC appliances and 12 V DC appliances
Jump-starting a vehicle’s engine
Connecting to an external battery for additional run time.
Attention: Charge Before Use
Charge the XPower Powerpack for at least 48 hours
immediately after purchase. Recharge after each use and once
every three months. See “Recharging the XPower Powerpack
600HD Battery” on page 26.
Failure to follow these instructions will void the product
warranty.
Operating Conditions and Guidelines
CAUTION
Read all operating instructions before operating the XPower
Powerpack.
CAUTION
Do not use the XPower Powerpack to operate any AC appliances
or 12 V DC appliances while recharging with the AC Charger.
The AC Charger may fail if AC appliances or 12 V DC
appliances are operated while the AC Charger is connected.
CAUTION
The XPower Powerpack is not intended for use as a UPS
(Uninterruptible Power Supply).
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Choosing a Location
Choosing a Location
WARNING: Fire or explosion
The XPower Powerpack contains components that tend to produce
arcs or sparks. To prevent fire or explosion, do not operate the
XPower Powerpack in compartments containing batteries or
flammable materials, or in locations that require ignition-protected
equipment.
The XPower Powerpack should be operated only in locations
that meet these requirements:
:
Do not allow water or other liquids to drop or splash on the
XPower Powerpack.
Dry
Ambient air temperature should be between 32 and 104ºF
(0 and 40ºC)—the cooler the better within this range.
Cool
Leave at least 2" (5 cm) clearance around the XPower
Powerpack for air flow. Ensure that the ventilation openings
are not obstructed.
Ventilated
Safe
Do not operate the unit in the same compartment as
batteries or in any compartment capable of storing
flammable liquids like gasoline.
Do not operate the unit where it will be exposed to battery
gases. These gases are very corrosive, and prolonged
exposure will damage the XPower Powerpack.
Protected
frombattery
gases
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Using XPower Powerpack 600HD for the First Time
Using XPower Powerpack 600HD for the
First Time
Important: Prior to operating your AC appliance or 12 V DC
appliance, ensure that the battery of the XPower Powerpack is
fully charged. If the battery has been fully discharged, recharging
with the AC Charger may take up to 35 hours.
Recharging with the AC Charger
Note: The Battery Charge (%) reading on the digital display is
only accurate when the XPower Powerpack has been
disconnected from all appliances and all charging sources for 15
minutes.
Recharging with the AC charger is a true “plug-in-and-
forget” charging method. We recommend leaving the AC
charger connected when the XPower Powerpack is not in use.
To recharge with the AC Charger:
1. Disconnect any 12 V DC appliances and turn the light
off.
2. Turn the AC Outlet ON/OFF switch to OFF.
3. Plug the AC Charger into a standard AC wall outlet.
4. Insert the AC Charger cable end into the AC charger
input socket (see page 9).
The green Charging Status light changes from flashing to
steady when charging is complete (about 35 hours if the
battery is completely discharged).
Important: The 35-hour charging time for the XPower
Powerpack assumes that there is 120 V at the AC wall outlet. If
the voltage is less than 120 V AC, it may take more than 35 hours
to fully recharge the XPower Powerpack. If, after 35 hours of
charging, the green Charging Status light is still flashing,
continue to charge the unit for another 15 hours.
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Using the Light
Important: If you keep the XPower Powerpack in storage, the
battery will discharge over time. Remember to recharge the
battery every three months to keep the XPower Powerpack
operational.
Note: Once fully charged, the charging current automatically
reduces to a maintenance charge mode, and the XPower
Powerpack may be left permanently connected to the AC Charger.
Using the Light
The XPower Powerpack has a built-in incandescent light
which will operate for about 40 hours before the unit needs to
be recharged. The ON/OFF switch is located above the light.
Operating AC Appliances
Understanding AC Appliances
AC appliances are rated by how much electrical power (in
watts) they consume. XPower Powerpack can power most
appliances within its continuous power rating (480 W, 4 A).
Some appliances may be difficult or impossible to operate
from the XPower Powerpack. They may have high surge
requirements or should not be run from the XPower
Powerpack. See “High Surge Appliances” on page 15 and
“Trouble Appliances” on page 16.
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Operating AC Appliances
Run Time on Typical AC Appliances
Note: The fewer watts an AC appliance uses, the longer the
XPower Powerpack will operate before recharging is required.
Typical AC appliances that can be used on the XPower
Powerpack are listed in Table 3-1.
Table 3-1 AC Appliances and Run Times
a
b
AC-powered Products
Watts
5
Run time (hours)
Cordless telephone
Fluorescent work light
Laptop computer
Table lamp
56
14
20
40
7
40
7
13" colour TV
3/8" drill
60
4.5
190
50 min.
a. Represents actual power consumption as measured on sample products.
b. Operating times assume a fully charged 28 Ah battery and may vary
based on model/brand used.
High Surge Appliances
The wattage rating of AC appliances is the average power
used by the appliance. Appliances such as televisions,
computer monitors and appliances with motors consume
much more power than their average rating when they are
first switched on.
Although XPower Powerpack can supply momentary surge
power up to 960 W, some appliances may exceed the
capabilities of the XPower Powerpack and trigger the
inverter’s safety overload shutdown circuit.
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Operating AC Appliances
Trouble Appliances
CAUTION
The output of the inverter is non-sinusoidal. Some equipment may
be damaged by the inverter’s modified sine wave output (non-
sinusoidal).
Some appliances, including the types listed below, may be
damaged if they are connected to the inverter:
•
•
•
Electronics that modulate RF (radio frequency) signals
on the AC line will not work and may be damaged.
Speed controllers found in some fans, power tools,
kitchen appliances, and other loads may be damaged.
Some chargers for small rechargeable batteries can be
damaged. See “Precautions for Using Rechargeable
Appliances” on page vi for details.
•
Metal halide arc (MHI) lights can be damaged.
Note: If you are unsure about powering any device with the
inverter, contact the manufacturer of the device.
Operating Several Appliances at Once
You can run several AC appliances if the total rating of all the
appliances (in watts) does not exceed 480 W. You can run
appliances using an AC power bar.
Run time, however, will decrease accordingly with the
number of appliances being operated and the total AC power
being consumed.
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Operating AC Appliances
Operating an AC Appliance
Before operating your AC appliance, ensure that the battery
of the XPower Powerpack is fully charged. See “Recharging
with the AC Charger” on page 13 for details.
To operate an AC appliance:
1. Turn the AC outlet ON/OFF switch to the ON position.
The switch illuminates to indicate AC power is available
at the AC outlets.
2. Plug the AC appliance into one of the AC outlets and turn
the appliance on. XPower Powerpack will operate most
devices rated up to 480 W.
3. Recharge the XPower Powerpack as soon as possible
after each use.
When using the XPower Powerpack to operate an AC
appliance and the low battery warning sounds, the warning
gives you time to shut your AC appliance off before loss of
AC power.
If you ignore the warning, the XPower Powerpack
automatically turns off a few minutes later to prevent battery
damage.
In the event of an overload, low battery voltage or
overheating, the XPower Powerpack automatically shuts
down.
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Operating 12 V DC Appliances
Operating 12 V DC Appliances
The XPower Powerpack can operate 12 V DC auto, RV,
marine, or other portable appliances that draw 12 A or less
from a 12 V DC power outlet or from a vehicle’s lighter
socket.
CAUTION: Equipment damage
The DC power socket does not automatically switch off when the
internal battery is discharged. To protect the internal battery against
damage resulting from total discharge, we recommend that the AC
outlet ON/OFF switch is turned ON when using the XPower
Powerpack to operate a 12 V DC appliance.
Having the AC outlet ON/OFF switch turned ON enables the alarm to
warn you when the 12 V DC appliance has nearly depleted the
internal battery.
Note: The fewer watts a 12 V DC appliance draws, the longer
the XPower Powerpack will operate before recharging is required.
Typical 12 V DC appliances that can be used on the XPower
Powerpack are listed in Table 3-2.
Table 3-2 12 V DC Appliances and Run Times
a
b
12 V DC Appliance
Watts
Run Time (Hours)
5 W incandescent light (built
into the unit)
5
56
c
6
46
9
Cellular telephone
Portable cooler
30
a. Represents actual power consumption as measured on sample
appliances.
b. Operating times assume a fully charged 28 Ah battery and may vary
based on model or brand of appliance.
c. Represents talk time available from 10 recharge cycles.
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Operating 12 V DC Appliances
To operate a 12 V DC appliance:
1. Open the protective cover on the left side of the XPower
Powerpack.
2. Plug the 12 V DC appliance into the DC power socket on
the left side of the unit, and turn the 12 V DC appliance
on (if required).
If the 12 V DC appliance draws more than 12 A (or has a
short-circuit defect), the internal circuit breaker of the
XPower Powerpack shuts off the power to the 12 V DC
appliance. If this occurs, unplug the 12 V DC appliance,
and the internal circuit breaker automatically resets after
a few seconds.
3. Fully recharge the XPower Powerpack as soon as
possible after each use.
As the DC power socket is internally wired directly to the
internal battery, extended operation of a 12 V DC appliance
may result in excessive battery discharge. See Caution for
“Equipment damage” on page 18.
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Jump-Starting a Vehicle’s Engine
Jump-Starting a Vehicle’s Engine
You can use the XPower Powerpack with the supplied jump-
start cables to jump-start a vehicle or boat engine that has a
12 V starting battery.
WARNING: Fire hazard
Never allow red and black clamps to touch each other or another
common metal conductor. This could cause damage to the unit and/
or create a sparking/explosion hazard. Always disconnect the
clamps from the unit after use and clip the plastic guard over the
jump-start cable port.
WARNING: Fire hazard
Jump-start cable clamps’ connection to the vehicle’s battery
terminals must be positive to positive (red clamp to battery “+”)
and negative to negative (black clamp to battery “–”). A reverse
polarity connection (positive to negative) may cause damage to the
unit and/or create a sparking/explosion hazard.
WARNING: Risk of explosion, fire or burns
The battery terminals exposed at the jump-start cable port have
enough energy present to cause a spark, creating an explosion
hazard, or to cause burns if a metal object contacts both terminals.
Always clip the plastic guard over the port when not in use.
Important: Closely follow these instructions for jump-starting
your vehicle because they may be different from the instructions
supplied with other products or jump-start cables.
To jump-start a vehicle or boat engine:
1. Turn OFF the vehicle or boat ignition and all accessories.
2. Engage the park or emergency brake and place the
transmission in park for an automatic or neutral for a
manual.
3. If jump-starting a boat engine, purge the engine
compartment and bilge of all fumes.
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Jump-Starting a Vehicle’s Engine
4. Connect the cables to the jump-start cable port on the left
side of the XPower Powerpack.
5. Position the XPower Powerpack on a flat, stable surface
near the battery and away from all moving parts of the
engine.
6. Connect the red positive (+) clip of the cables to the
positive (+) terminal of the engine battery.
The battery’s positive terminal is usually larger in
diameter than the negative terminal. In most vehicles, the
battery’s positive terminal has a red wire connected to it.
7. Connect the black negative (–) clip of the cables to the
engine block, cylinder head, or other stationary heavy
metal part of the motor, or to the negative (–) battery
terminal.
Before starting the engine, make sure the XPower
Powerpack and the cables are clear of belts and fans. Do
not crank the engine for more than 4 seconds.
WARNING: Fire hazard
The jump-start feature is designed for short term operation only—
less than 4 seconds. Operating the jump-start feature for more than
4 seconds may cause damage to the unit. Allow the XPower
Powerpack to cool down for at least 3 minutes after each jump-
start.
8. Remove the red positive (+) clip and then the black
negative (–) clip from the vehicle’s battery terminal.
9. Remove the cables from the jump-start cable port.
Important: Recharge the XPower Powerpack as soon as
possible after each use. See “Recharging the XPower Powerpack
600HD Battery” on page 26.
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Using the Radio
Using the Radio
For information about operating the radio, see page 7.
Power Draw
The AM/FM radio on the back panel is powered by the
internal battery in the XPower Powerpack.
When turned on, the radio draws 30 mA, allowing you to use
the radio for more than one month when the XPower
Powerpack is fully charged.
Listening to the AM Band
Due to signal interference, you cannot listen to the AM band
while using the XPower Powerpack to operate an AC
appliance.
Connecting to an External Battery
You can extend battery operating times by connecting the
XPower Powerpack to a larger external battery using the
jump-start cables.
For example, an external 60 Ah battery gives approximately
two times the operating time of the XPower Powerpack
internal 28 Ah battery.
WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each
other or another common metal conductor. This could cause
damage to the unit and/or create a sparking/explosion hazard.
Always disconnect the jump-start cables from the unit after use and
clip the plastic guard over the jump-start cable port.
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Connecting to an External Battery
WARNING: Fire hazard
Jump-start cable clamps must be connected positive to positive (red
clamp to battery “+”) and negative to negative (black clamp to
battery “–”). A reverse polarity connection (positive to negative)
may cause damage to the unit and/or create a sparking/explosion
hazard.
WARNING: Acid spills
Use a sealed, non-spillable battery for indoor use. Common auto
and marine batteries are not suitable for indoor use unless their
fumes are vented outdoors. Common auto and marine batteries
contain acid, which is hazardous if spilled. Wear eye protection and
protective clothing when connecting the XPower Powerpack to an
external battery.
To connect the XPower Powerpack to an external battery
using the jump-start cables:
1. Connect the cables to the jump-start cable port on the left
side of the XPower Powerpack.
2. Connect the red positive (+) clip of the cables to the red
positive (+) terminal of the external battery.
3. Connect the black negative (–) clip of the cables to the
black negative (–) terminal of the external battery.
WARNING: Sparking and explosion
Do not remove the cables from the jump-start cable port when the
positive and negative clamps are connected to the terminals of the
external battery.
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Connecting to an External Battery
To disconnect the cables from an external battery and
from the XPower Powerpack:
1. To disconnect the XPower Powerpack from the external
battery when the external battery is discharged or no
longer needed, remove the red positive (+) clip, and then
remove the black negative (–) clip.
2. Remove the cables from the jump-start cable port.
3. Recharge the XPower Powerpack as soon as possible
after use.
CAUTION
Do not recharge the XPower Powerpack when an external battery
is connected. The AC charger may be damaged.
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4
Maintenance
Chapter 4 provides information on maintaining your internal
battery, recharging options for the internal battery, and
replacing user-replaceable parts.
Routine maintenance is required to keep your XPower
Powerpack 600HD operating properly. Occasionally clean
the exterior of the unit with a damp cloth to remove the
accumulated dust and dirt.
WARNING: Shock hazard
Disconnect all sources of AC power and DC power before
performing any type of maintenance.
Battery Maintenance
All rechargeable batteries gradually discharge when left
standing, and you need to recharge them periodically to
maintain maximum battery capacity. The AC charger
supplied with the XPower Powerpack is designed to regulate
the charging process, ensuring that the battery is always fully
charged but never overcharged. To ensure safe recharging
and maximum battery life, recharge the XPower Powerpack
only with the supplied charger or approved battery chargers.
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Recharging the XPower Powerpack 600HD Battery
CAUTION
Due to inherent self-discharge, lead acid batteries must be
charged at least every 3 months, especially in a warm
environment. Leaving a battery in a discharged state, or not
recharging every 3 months, may result in permanent battery
damage and poor jump-starting performance.
CAUTION
Do not attempt to recharge the XPower Powerpack battery if it is
frozen. Gradually warm the frozen battery to 32 °F (0 °C) before
recharging.
Recharging the XPower Powerpack 600HD
Battery
To check the battery’s charge level, press the Display
Function button.
Note: Battery Charge (%) status is only accurate when the
XPower Powerpack has been disconnected from all appliances
and all charging sources for 15 minutes.
You can recharge the battery using:
•
•
the fully automatic “plug-in-and-forget” AC charger.
the DC charging cable to recharge from your vehicle as
you drive.
•
•
a generator equipped with a regulated 12 V battery
charging outlet.
a solar panel.
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Recharging the XPower Powerpack 600HD Battery
Recharging with the AC Charger
Recharging with the AC charger is a true “plug-in-and-
forget” charging method.
CAUTION
Do not operate AC or DC appliances while the XPower Powerpack
is being recharged with the AC charger.
The AC charger may be permanently damaged if AC appliances or
12 V DC appliances are operated while the AC charger is
connected.
To recharge with the AC charger:
1. Disconnect any 12 V DC appliance and turn the light
switch to OFF.
2. Turn the AC outlet ON/OFF switch to OFF.
3. Plug the AC charger into a standard AC wall outlet.
4. Insert the AC charger cable end into the AC charger input
socket located on the left side of the XPower Powerpack.
5. While the XPower Powerpack is recharging, the green
Charging Status light is flashing. If the battery is
completely discharged, a typical recharge may take up to
35 hours. When fully charged, the green Charging
Status light changes to steady and the XPower
Powerpack is ready to use.
Important: The 35-hour charging time for the XPower
Powerpack assumes that there is 120 V at the AC wall outlet. If
the voltage is less than 120 V AC, it may take more than 35 hours
to fully recharge the XPower Powerpack. If, after 35 hours of
charging, the green Charging Status light is still flashing and not
steady, continue to charge the unit for another 15 hours.
Once the battery is fully charged, the charging voltage and
current automatically reduces to a maintenance level and the
XPower Powerpack may be left permanently connected to the
AC charger. If your utility power is interrupted, the charging
process automatically restarts when power returns.
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Recharging the XPower Powerpack 600HD Battery
Recharging with the DC Charging Cable
Using the DC charging cable, the XPower Powerpack can be
recharged while you drive your vehicle.
Important: Although the charge regulation circuitry in the
XPower Powerpack does not operate with this charging method,
most vehicle voltage regulators will ensure that the XPower
Powerpack is not overcharged.
WARNING: Fire and explosion hazard
Do not use this recharging method if your vehicle has abnormally
high voltage electrical systems that operate above 15 V DC. This
may lead to accumulations of hydrogen, causing exposure to fire
and explosion hazard.
CAUTION
Do not operate AC or DC appliances while the XPower Powerpack
is being recharged with the DC charging cable from your vehicle.
To recharge the XPower Powerpack while you drive using
the DC charging cable:
1. While the vehicle engine is running, plug one end of the
DC charging cable into the DC power socket of the
XPower Powerpack.
2. Plug the opposite end of the DC charging cable into the
vehicle’s lighter socket or 12 V accessory outlet.
3. Once the XPower Powerpack is fully charged or if your
vehicle’s engine is not running, disconnect the DC
charging cable from both sockets.
Most of the capacity will be restored in four hours while
the vehicle engine is running.
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Recharging the XPower Powerpack 600HD Battery
Note: The green Charging Status light will not illuminate when
the XPower Powerpack is recharged through the DC charging
cable.
Note: Battery Charge (%) indicator is only accurate when the
XPower Powerpack has been disconnected from all appliances
and all charging sources for 15 minutes.
Important: Do not leave the XPower Powerpack permanently
connected to the vehicle’s lighter socket or 12 V accessory outlet.
Recharging with a Generator’s Regulated 12 V DC
Outlet
WARNING: Fire and explosion hazard
The generator output must be intended for battery charging and
have an output of 15 V or less. An unregulated output or one that
exceeds 15 V DC can damage the battery.
This may lead to accumulations of hydrogen, causing exposure to
fire and explosion hazard.
Refer to the Owner’s Guide accompanying your generator for
detailed instructions on connecting the generator to a unit like
the XPower Powerpack.
You can recharge the battery of the XPower Powerpack using
a generator in several ways:
•
Using the AC charger to recharge the XPower Powerpack
from a generator is possible, but would require extended
generator running time.
•
Using a generator which has an auxiliary regulated
12 V DC output designed for charging 12 V batteries.
Most generators are equipped with them. Use this power
source for faster charging.
•
Using a generator with a regulated 12 V DC lighter
socket. Follow the connection instructions in
“Recharging with the DC Charging Cable” on page 28.
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Recharging the XPower Powerpack 600HD Battery
Most of the capacity will be recharged in a few hours.
Note: Battery Charge (%) indicator is only accurate when the
XPower Powerpack has been disconnected from all appliances
and all charging sources for 15 minutes.
Recharging From a Solar Panel
Small, unregulated 12 V solar panels rated to produce a
maximum of 2.5 A (or 30 W) can be used to charge the
XPower Powerpack through the AC charger input socket.
You will need to purchase a standard 5.5 mm OD × 2.5 mm
ID (0.217" × 0.10") coaxial DC (barrel type centre positive)
connector to mate with the AC charger input socket.
To locate this part, search on the Internet for 5.5 mm OD ×
2.5 mm ID plug for AC adaptor barrel-type coaxial plug for
use with Universal AC Adaptors, or contact a consumer
electronics parts store with this description.
To wire the coaxial DC connector:
1. Connect the solar panel’s red positive (+) wire to the
coaxial plug’s inner or centre contact.
2. Connect the solar panel’s black negative (–) wire to the
plug’s outer contact. See Figure 4-1.
Figure 4-1 Typical DC Coaxial Connector Connection
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Replacing the Incandescent Light
Once the connector is inserted into the AC charger input
socket and the solar panel is placed in the sun, the XPower
Powerpack charges automatically just as with the AC charger.
See “Recharging with the AC Charger” on page 27.
It takes about ten hours in direct sunlight to recharge the
XPower Powerpack from a 2.5 A solar panel.
Replacing the Incandescent Light
To replace the light bulb:
1. Turn the light switch off.
2. Pop out the plastic lens cover.
3. Gently grasp the bulb and twist clockwise to unscrew the
bulb.
4. Insert a replacement bulb of the same type and rating into
the light reflector assembly.
5. Gently grasp the bulb and twist counter-clockwise to
screw the bulb in.
6. Snap in the lens cover.
Replacing the External Fuse
The replacement fuse must be rated at 250 A, 32 V DC. See
page 9 for the fuse location.
To replace the external fuse:
1. Remove the fuse cover.
2. Unscrew the two bolts on the fuse.
3. Replace the fuse. Ensure that the replacement fuse is
rated at 250 A, 32 V DC and is of the same type.
4. Tighten the fuse with the two bolts.
5. Replace the fuse cover.
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Recycling
Recycling
The XPower Powerpack is designed to provide years of
service. However, when the internal battery reaches the end
of its service life, the XPower Powerpack itself is no longer
of use. The internal battery is not designed to be user
replaceable.
Because the internal battery contains lead, which can be
hazardous if exposed to the environment, the XPower
Powerpack should be recycled or safely disposed of at your
local recycling depot.
Do not dispose of the XPower Powerpack with common
household waste. Please ask your local authorities about
recycling services that are available in your area.
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5
Troubleshooting
Troubleshooting will help you identify the common problems
than can occur with the XPower Powerpack 600HD.
Read this chapter before contacting your dealer.
If you cannot solve the problem with the XPower Powerpack,
record the information asked for on “Information About Your
System” on page 48 and then contact your dealer.
Common Problems
Buzz in Audio Equipment
Some inexpensive stereo systems have inadequate internal
power-supply filtering and may buzz slightly when powered
by the XPower Powerpack. The best solution to eliminate the
buzzing is to use an audio system with a good quality filter.
Television Interference
The XPower Powerpack is shielded to minimize interference
with TV signals. If TV signals are weak, you may see
interference in the form of lines scrolling across the TV
screen. Try one of the following suggestions to minimize or
eliminate the interference:
•
•
•
•
Use an extension cord to increase the distance between
the XPower Powerpack and the TV, antenna, and cables.
Adjust the orientation of the XPower Powerpack,
television, antenna, and cables.
Maximize TV signal strength by using a better antenna.
Use a shielded antenna cable where possible.
Try a different TV. Different models vary considerably in
their susceptibility to interference.
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Troubleshooting Reference
Troubleshooting Reference
WARNING: Electric shock hazard
Do not remove the cover of the XPower Powerpack or disassemble
the XPower Powerpack except to replace the internal battery or 250
A fuse. The XPower Powerpack does not contain any internal user-
serviceable parts and attempting to service the unit yourself could
result in electrical shock or burn.
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
AC appliance AC appliance rated
Use an AC appliance with a power
will not
operate;
more than 480 W, the rating less than 480 W.
safety overload has
audible alarm tripped.
is not
sounding.
AC appliance is rated AC appliance may exceed the unit’s
less than 480 W, high surge capability. Use an AC
starting surge has
tripped the safety
overload.
appliance with a starting surge
within the XPower Powerpack surge
rating.
Overload
shutdown
Appliance power
Unplug the appliance and confirm
that the appliance’s power
requirement is 480 W or less before
attempting to restart the appliance.
requirements exceed
the capability of the
XPower Powerpack.
AC appliance Battery has discharged Turn the AC outlet ON/OFF switch
will not
operate;
to 10.5 V.
off and recharge the XPower
Powerpack.
audible alarm
is sounding.
Inverter has
Turn the AC outlet ON/OFF switch
overheated due to poor off and allow the XPower
ventilation or
excessively warm
environmental
conditions.
Powerpack to cool for 15 minutes or
more. Clear blocked fan opening or
remove objects covering the unit,
then restart the XPower Powerpack.
Move to a cooler environment.
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Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
Turn off the AC outlet ON/OFF
Over-
Inverter has
temperature
shutdown
overheated due to poor switch, and let the XPower
ventilation or
excessively warm
environmental
conditions.
Powerpack cool down.
Alarm sounds Internal battery is
nearly discharged.
(11.0 V).
Turn the AC outlet ON/OFF switch
OFF and recharge the XPower
Powerpack.
If you ignore this
warning, the XPower
Powerpack
automaticallyswitches
off when the battery
reaches 10.5 V.
Run time is
less than
Internal battery is not Recharge using the AC charger, until
fully charged.
green Charging Status light is
expected.
steady.
AC appliance power
Check AC appliance power or
consumption is higher wattage rating (or current draw for
than expected.
12 V DC appliances) and compare
with Table 3-1 on page 15 and Table
3-2 on page 18.
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Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
Measured AC Use of an
output voltage average-reading AC
The modified sine wave (MSW)
output of the XPower Powerpack
requires a true RMS reading meter,
such as the Fluke 87 series, for
accurate measurement.
is too low.
voltmeter to read
output voltage.
Battery is almost fully Press display function button to
discharged.
verify battery status and recharge the
XPower Powerpack as necessary.
“Battery Charge %” reading on the
digital display is only accurate when
the XPower Powerpack has been
disconnected from all appliances and
all charging sources for 15 minutes.
Charging
Status light is AC wall outlet.
No AC power at the
Ensure power is available at the AC
wall outlet.
OFF when AC
charger is
connected
AC charger is faulty.
Replace the AC charger.
Green
Charging
Status light is display is only
flashing
(indicating
recharging)
and battery
charge (%)
does not turn
on.
Battery charge (%)
reading on digital
Unplug the charging sources and any
appliances and let the XPower
Powerpack rest for 15 minutes to
obtain an accurate reading.
accurate when the
XPower Powerpack
has been disconnected
from all appliances
and all charging
sources for 15
minutes.
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Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
Green
Charging
The voltage at the AC Use AC wall outlet that supplies
wall outlet is less than 120 V AC.
Status light is 120 V AC.
still flashing
and hasn’t
changed to
steady after 50
hours of
charging.
The engine
being jump-
XPower Powerpack
battery is not fully
Recharge the XPower Powerpack
battery.
started will not charged.
start.
The engine condition Have the engine serviced.
is poor.
External fuse (250 A) Replace 250 A, 32 V fuse with same
is blown.
type and ratings.
The engine start
Upgrade to a higher power XPower
Powerpack.
capacity exceeds the
XPower Powerpack
jump-start capability.
The battery
clamps of the
jump-start
External fuse (250 A) Replace 250 A, 32 V fuse with same
is blown.
type and ratings.
cablesmeasure
zero volts.
The light does Light bulb has burnt
not turn on. out.
Remove lens cover and replace bulb
with one of the same type and rating.
The AM radio The XPower
Turn off the AC outlets.
does not work Powerpack AC outlets
or buzzes
are being used,
continuously
causing interference.
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A
Specifications
Electrical Specifications
12 V DC Section
Internal battery type
sealed, AGM (Absorbed
Glass Mat) lead acid
Internal battery voltage (nominal)
Internal battery capacity (minimum)
Internal battery CCA rating
12 V DC
28 Ah
280 CCA
DC power socket (maximum continuous load)
Built-in incandescent light (replaceable)
Jump-start cable port
12 A with automatic reset
5 W bulb
50 A
Jump-start fuse (external—user replaceable,
replacement part # 066-0191)
250 A
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Electrical Specifications
AC Power Section
Output power
•
•
•
Continuous output power
Five minute AC output power
AC output surge capacity
480 W
600 W
960 W
Output voltage
115 ± 10 V AC RMS
60 Hz ± 1 Hz
Output frequency
Output wave form
modified sinewave
<0.4 A DC
No load current draw
Input voltage range
10.5 to 15.5 V DC
11.0 V DC
Low battery alarm
Low battery shutdown
High battery voltage shutdown
Over temperature shutdown
Overload shutdown
10.5 V DC
Yes, automatic reset
Yes, automatic reset
Yes, automatic reset
Yes, automatic reset
2 × 40 A
AC output short circuit protection
Fuse (internal)
Operating temperature range
32–104 ºF
(0–40 ºC)
Storage temperature range
32–86 ºF
(0–30 ºC)
Internal Battery Charging Controller System
AC charger bulk charging current
1.0 A
Peak charging voltage (nominal)
14.2 V
12.9 V
1 mA
Charge restart voltage (nominal)
Float charge after full charge is completed
(nominal)
AC charger input socket maximum current
2.5 A
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Physical Specifications
Radio
AM Frequency
FM Frequency
526–1606 KHz
87–105 MHz
Accessories
Jump-start cables
(replacement part # 449-0207-01-01)
24" (0.61 m), 6 AWG wire
with black and red battery
clamps
DC charge cable
(replacement part # 449-0187-01-01)
39" (1 m) 18 AWG with
male-to-male lighter plugs
AC charger
120 V AC, 1 A, 60 Hz
(replacement part # 074-1004-01)
Physical Specifications
Depth
Width
Height
Weight
9 ¼" (23.5 cm)
14" (35.6 cm)
12" (30.5 cm)
29 lb (13.2 kg)
Important: All specifications are subject to change without notice.
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Warranty and Return
Information
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your
XPower Powerpack 600HD. This warranty period lasts for 6 months from the date of
purchase at the point of sale to you, the original end user customer. You will be required to
demonstrate proof of purchase to make warranty claims.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of original or improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service?
If your product requires troubleshooting or warranty service, contact your dealer.
If you are unable to contact your dealer, or the dealer is unable to provide service, contact
Xantrex directly at:
Telephone: 1 360-925-5097
Fax:
1 360-925-5143
Web:
Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in your product manual. For some products, Xantrex maintains a network
of regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.
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Warranty and Return
What proof of purchase is required? In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
•
•
The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or
The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
The dated invoice or purchase receipt showing the product exchanged under warranty
What does this warranty not cover? This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical systems. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt-
age from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized ser-
vice centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have
been defaced, altered, or removed.
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Warranty and Return
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING
WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied
warranties. To the extent you are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the duration of this Limited
Warranty. Some states and provinces do not allow limitations or exclusions on implied
warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Warranty gives you specific legal rights. You may have other
rights which may vary from state to state or province to province.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready
for reference and be prepared to supply:
•
•
•
•
The serial number of your product
Information about the installation and use of the unit
Information about the failure and/or reason for the return
A copy of your dated proof of purchase
Record these details in “Information About Your System” on page 48.
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Warranty and Return
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials.
Please ensure that your product is shipped fully insured in the original packaging or
equivalent. This warranty will not apply where the product is damaged due to
improper packaging.
2. Include the following:
•
The RMA number supplied by Xantrex Technology Inc. clearly marked on the
outside of the box.
•
A return address where the unit can be shipped. Post office boxes are not
acceptable.
•
•
A contact telephone number where you can be reached during work hours.
A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service
representative.
If you are returning a product from outside of the USA or Canada In addition to the
above, you MUST include return freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A
Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility.
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Warranty and Return
Out of Warranty Service
If the warranty period for your XPower Powerpack 600HD has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
To return your XPower Powerpack 600HD for out of warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page 46.
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
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Warranty and Return
Information About Your System
As soon as you open your XPower Powerpack 600HD package, record the following
information and be sure to keep your proof of purchase.
_______________________________
852-2000
p
p
p
p
Serial Number
Product Number
Purchased From
Purchase Date
_______________________________
_______________________________
If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.
p
p
p
Warning, Error or Panel
Fault Message
_________________________________
Appliances operating when
problem occurred
_________________________________
_________________________________
Description of problem
______________________________________________________________
______________________________________________________________
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