User Guide
Microwave Hood Combination
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
You will need your model and serial number located on the front facing of the microwave oven opening, behind the door.
Para obtener acceso a “Instrucciones para el usuario de la combinación microondas campana” en español, o para obtener información
adicional acerca de su producto, visite: www.whirlpool.com
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada en la parte
frontal de la abertura del horno de microondas, detrás de la puerta.
MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars -
are able to explode and should not be heated in the
microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
SAVE THESE INSTRUCTIONS
W10545080A
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Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
SAVETHESE INSTRUCTIONS
■
A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply with a
fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
■
A time-delay fuse or time-delay circuit breaker.
■
A separate circuit serving only this microwave oven.
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OPERATING YOUR MICROWAVE OVEN
Settings
For information on setting the clock, timer, child lock, vent fan and cooktop light, and to view the list of options on the Settings & Info or Hints &
Settings menu (depending on your model), see the Quick Reference Guide.
Features
Turntable
Progress Bar
Turntable may be turned off (on some models) for manual cooking only.
This is helpful when cooking with plates that are bigger than the
turntable, or when cooking with plates that are side by side. Turntable
cannot be turned off during preset or sensor (on some models)
functions.
The progress bar is a visual picture of the estimated running time of
sensor functions. It appears under “Sensing” in the display.
6th SENSE™ System
A sensor in the microwave oven detects moisture released from food as
it heats, and adjusts the cooking time accordingly.
Convection Element and Fan (on some models)
ACCUWAVE® Technology (on some models)
The convection element and fan are embedded in the wall of the
microwave oven cavity, behind the metal screen.
This microwave system delivers a constant stream of the selected
microwave power, whereas typical microwave systems deliver only
intervals of 100% and 0% power
Cooking Rack (on some models)
Use only for 2-level cooking. To avoid damage to the microwave oven,
always remove rack after 2-level cooking. To avoid damage to the
microwave oven due to soil buildup, clean rack supports often.
Interactive Touch Display
The LCD interactive touch display is designed to be easily navigable,
guiding you through the menus, offering multiple selections, accepting
your input and executing your commands. It also shows instructions,
tips and graphics.
Grill Element (on some models)
The grill element has a 1,000-watt halogen bulb and a 500-watt quartz
bulb. The halogen bulb glows very brightly, but the quartz bulb has a
very faint glow that might not be visible.
TRUCAPTURE® Ventilation System (on some models)
The vent fan comes on automatically during convection and grill
cooking (on some models), and it also comes on if the cooktop below
gets too hot.
Accessories
Pan (on some models)
Grill Rack (on some models)
Use the provided pan for pan-frying (browning). The pan may be used
to catch drippings during grill (on some models) and convection (on
some models) functions.
Use the grill rack for grilling. Place food directly on the grill rack. Use the
pan under the rack to catch the drippings.
Convection Rack (on some models)
Steamer Vessel (on some models)
Use the convection rack for convection cycles (baking or roasting).
Place cookware directly on rack for bake and for some roast functions.
Some roast functions require that the food be placed directly on the
rack. Use the pan to catch the drippings.
Use the steamer vessel base, insert and lid for steaming, or use just the
base and lid for simmering.
Accessory Configurations
Grilling
Roasting
Baking
Steaming
Simmering
A
B
C
A
B
D
A
D
E
F
G
H
F
H
A. Turntable
B. Pan
C. Grill rack
D. Convection rack
E. Cookie sheet
(not provided)
F. Steamer base
G. Steamer insert
H. Steamer lid
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Cookware and Dinnerware
Microwave-Safe
For Use With Convection/Combination Cycles (on some
models):
■
■
■
■
■
■
Browning dish (Follow manufacturer recommendations.)
Ceramic glass, glass
■
Metal bakeware may be used only during convection (bake)
cycles. Use ovenproof, microwave-safe cookware for all other
convection and combination cycles.
China, earthenware (Follow manufacturer recommendations.)
Melamine (Follow manufacturer recommendations.)
Paper towels, paper plates, napkins (Use non-recycled paper.)
Do Not Use
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■
■
■
■
■
■
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Metal cookware and bakeware
Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
Straw or wicker
Gold, silver or pewter
■
■
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Pottery and clay (Follow manufacturer recommendations.)
Silicone bakeware (Follow manufacturer recommendations.)
Wax paper
Non-approved meat thermometers, skewers
Twist ties
Foil liners, such as sandwich wrappers
Staples
For Use With Grill Cycles (on some models):
Use ovenproof, microwave-safe cookware to catch drippings.
■
Objects with gold or silver trim or with metallic glaze
To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at 100%. If
dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
Microwave Oven Use
For list or description of various programs, see the Quick Reference Guide provided with your microwave oven.
Sensor Cooking
Popcorn
Make sure microwave oven has been plugged in for at least 2 minutes.
Use microwave-safe dish with loose-fitting lid, or cover microwave-safe
dish with plastic wrap and vent. For optimal performance, wait at least
30 minutes after convection cooking or grilling (on some models) before
sensor cooking.
Popcorn is a sensor function. The sensor determines appropriate
cooking times for commercially packaged popcorn.
Warm Hold
WARNING
Stage Cooking
If programming stage cooking, follow the screen prompts on the display
to add additional stages, and set time, power and/or temperature (on
some models) for each stage. Up to 4 stages may be programmed.
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doneness
Doing so can result in food poisoning or sickness.
Add or subtract time from most automatic cook functions by touching
“Doneness” on the touch screen during programing, and following the
prompts. Doneness is remembered for specific programs. Some meat,
poultry and/or fish functions may not give you the option to lessen
doneness.
Hot cooked food can be kept warm in the microwave oven. The Warm
Hold function uses 10% cook power. Warm Hold can be used by itself
or can be programmed to follow a cooking cycle. Opening the door
during Warm Hold will cancel the function.
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MICROWAVE OVEN CARE
■
Pan: mild soap, water and washcloth or dishwasher.
General Cleaning
■
Rack(s): mild soap, water and washcloth. Dishwasher cleaning is
not recommended.
IMPORTANT: Before cleaning, make sure all controls are off and the
microwave oven is cool. Always follow label instructions on cleaning
products.
■
Steamer vessel: mild soap, water and soft brush or dishwasher.
To avoid damage to the microwave oven caused by arcing due to soil
buildup, keep cavity, microwave inlet cover, cooking rack supports, and
area where the door touches the frame clean.
Installing/Replacing Filters and Light Bulbs
■
Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly. Squeeze small tab of filter frame and drop
out filters. To reinstall, place wide tab of filter frame into the
opening, swing up the other end, and snap small tab into place.
Clean with mild soap, water and a soft cloth or sponge, or as indicated
below.
■
Nonstick cavity coating (on some models): To avoid damage to the
microwave oven cavity, do not use metal or sharp utensils or
scrapers, or any type of abrasive cleanser or scrubbers, or some
recycled paper towels.
■
Charcoal filter(s): Depending on the model, there may be
2 charcoal filters – 1 behind each of the grease filters – on the
underside of the microwave oven, or one charcoal odor filter under
the vent screen on the top of the microwave oven. The charcoal
filter(s) cannot be cleaned, and should be replaced about every
6 months.
■
■
Grease filters: mild soap and water or dishwasher.
Door and exterior: mild soap and water, or glass cleaner applied to
paper towel.
■
■
Cooktop lights: The cooktop light bulbs are located on the
underside of the microwave oven, and are replaceable. Remove
bulb cover screw, and open the bulb cover. Replace bulb, close
bulb cover, and secure with screw.
■
Control panel/interactive touch display: mild soap, water and
washcloth, or glass cleaner applied to soft cloth (not directly to
panel). Activate child lock to avoid control panel activation during
cleaning. Use gentle pressure when wiping the touch screen.
Cavity light: The cavity light bulb is located under the vent screen on
the top of the microwave oven, under the bulb cover, and is
replaceable. Lift the vent screen. Remove screw securing bulb
cover, open bulb cover, and replace bulb. Close bulb cover, secure
with screw, and replace vent screen.
■
■
Stainless steel (on some models): mild soap and water, then rinse
with clean water and dry with soft cloth, or use stainless steel
cleaner.
Turntable: mild soap and water or dishwasher.
ACCESSORIES
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model identification
information.
Replacement Parts
Provided Accessories
■
■
■
■
■
■
■
■
■
■
Turntable
■
■
■
■
Steamer vessel
Turntable support and rollers
Turntable hub
Pan and handle
Convection rack (provided with some models)
Grill rack
Cooking rack (for some models)
Rack spacer
Cleaning Supplies
Rack hook
■
■
■
■
Heavy Duty Degreaser
affresh® Kitchen Appliance Cleaner
affresh® Stainless Steel Cleaner
affresh® Stainless Steel Wipes
Grease filters
Charcoal filter(s)
Cooktop light bulb
Cavity light bulb
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PROBLEM SOLVER
recommendations that may help you avoid a service call.
If you experience
Recommended Solutions
Microwave oven will
not operate
Check the following:
■
Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped, replace the
fuse or reset the circuit breaker. If the problem continues, call an electrician.
■
■
■
Household inverter power supply - The power source for this microwave oven is an inverter, and is
incompatible with household inverter power supplies.
Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not
heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the
microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close
the door, then start the cycle.
■
Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some
models) is off.
Arcing in the
microwave oven
Check the following:
■
Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.
Turntable alternates
rotation directions
■
This is normal and depends on motor rotation at the beginning of the cycle.
Odor and smoke
coming from
microwave oven during
convection cooking
(on some models)
■
This is normal for the first few convection cycles. The odor will dissipate with repeated use.
Quartz bulb (on some
models) does not
appear to be on
■
■
This is not unusual. See “Grill Element” in the “Features” section.
Is the element still working properly?
Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the
microwave oven using manual grill – without microwaves – for 4 minutes. The bread should toast dark brown. If it
does not toast, call for service.
Fan running during
cooktop usage
■
■
This is normal. The microwave oven’s cooling fan (on some models), which is separate from the vent fan,
automatically comes on during microwave oven operation to cool the microwave oven. It may also
automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is
being used.
Fan running after
cooking is finished
This is normal for convection and grill use. The fan may run for up to 10 minutes to cool the microwave oven.
Radio, TV or cordless
phone interference
Check the following:
■
■
■
Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
Soil - Make sure the microwave oven door and sealing surfaces are clean.
Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise
while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these
items during microwave oven operation.
7
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WARRANTY
WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished
with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to
correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This limited warranty is valid
only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50
United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited
warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house
fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary
to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with
electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from
defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the
home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized
Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if
the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS
OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
9/07
For additional product information or to view FAQs (Frequently Asked Questions), visit www.whirlpool.com.
If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower front
facing of the microwave oven opening, behind the door.
For assistance or service, call 1-800-253-1301.
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.
W10545080A
SP PN W10545164A
11/12
Printed in China
®/™ © 2012 Whirlpool. All rights reserved.
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