Whirlpool Hot Tub 9400000 User Manual

TM  
THE RAZZA PLUS  
Portable Whirlpool Spa  
Owner's Manual  
R
BATH  
WHIRLPOOL  
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The Razza PlusPortable Whirlpool Spa  
Owner’s Manual  
Model 9400000  
Contents  
Page  
Installation Instructions _________________________________________ 2-5  
Inspection and Shipping Claim ___________________________________________  
Unpacking ___________________________________________________________  
Positioning Your Spa___________________________________________________  
Electrical Requirements ________________________________________________  
Electrical Precautions __________________________________________________  
Outdoor Installation ____________________________________________________  
Drainage ____________________________________________________________  
Indoor Installations ____________________________________________________  
Equipment Set-Up _____________________________________________________  
2
2
3
3
4
4
4
4
5
Operating Instructions __________________________________________ 6-10  
Basic Control Set-Up___________________________________________________ 6-7  
Setting the Timer ______________________________________________________  
Controls _____________________________________________________________  
Temperature Control ___________________________________________________  
8
9
9
Setting the Thermostat _________________________________________________ 10  
Note on Determining Water Temperature ___________________________________ 10  
Normal Operation _____________________________________________________ 10  
Whirlpool System _____________________________________________________ 10  
Air Blower ___________________________________________________________ 10  
Silent Air Induction ____________________________________________________ 10  
Filtration ____________________________________________________________ 10  
Maintenance __________________________________________________ 11-15  
Water Quality and Water Chemistry _______________________________________ 11  
Filtration ____________________________________________________________ 11  
Water Chemistry ______________________________________________________ 11-12  
Disinfecting __________________________________________________________ 12  
Balancing pH_________________________________________________________ 12  
Balancing Total Alkalinity _______________________________________________ 12  
Water Quality Definitions________________________________________________ 12  
Water Level/Drain _____________________________________________________ 13  
Skimmer Basket Maintenance ___________________________________________ 13  
Filter Maintenance_____________________________________________________ 13  
Automatic Filtration/Maintenance _________________________________________ 14  
Winterizing __________________________________________________________ 14  
Factory Installed Redwood Skirt __________________________________________ 14  
Spa Light ____________________________________________________________ 15  
Covering Your Spa ____________________________________________________ 15  
Cleaning Your Spa ____________________________________________________ 15  
Repairs to the Acrylic __________________________________________________ 15  
Troubleshooting Guide__________________________________________ 16-18  
Optional 1-1/2" Permanent Drain _________________________________________ 19  
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The Razza PlusPortable Whirlpool Spa  
Specifications and Installation Instructions  
The Razza Plusis an exquisite tear-drop shaped whirlpool spa by Jacuzzi Whirlpool Bath designed with full-  
featured elegance to provide the comfort and luxurious spa experience you expect from a Jacuzzi whirlpool spa. The  
Razza Plus features multi-level contoured seating for 5 or more people. Entry and exit from the spa are made easier  
and safer by the built-in exterior and interior steps. And for a revitalizing hydromassage, five fully adjustable, color  
coordinated PowerPro™ whirlpool jets and three directionally adjustable jet are located strategically to massage  
lumbar,upperback,andneckregions,dependingonwhereyouareseated. The stackedjetsensurethissimultaneous  
hydrotherapy.  
A unique feature of the Razza Plus is a cascade  
waterfall which creates a dazzling, shimmering cas-  
cade of water while the spa's whirlpool or filter mode is  
operating.  
The Razza Plus also features a clearly labeled control  
panel. Push button controls give you convenient com-  
mand of the heater, filter, whirlpool, light, and air blower  
functions. Two control panels having knobs for adjust-  
ment of the silent air induction are located at the rim of  
the spa. A 7-day timer (located on the System Control  
Module) can be set for automatic control of temperature  
and filtration. The Razza Plus also features a low  
voltage underwater light and interchangeable colored  
lenses, adding even more luxury and excitement to your  
spa experience.  
87"  
87"  
The Razza Plus offers the convenience of two pat-  
ented front-load skimmer/filters for maximum efficiency.  
The unique 50 sq. ft. filtration system, designed by  
Jacuzzi Whirlpool Bath, allows easy access from inside  
the spa to both filter cartridges without having to drain  
the spa or open the skirt door.  
The spa shell is foam-insulated to save energy costs,  
andthespaistastefullysurroundedbyafactoryinstalled  
redwood skirt.  
37"  
The complete equipment pack of the Razza Plus is  
mounted within the perimeter of the spa, so the spa is  
easy to install. The spa requires a 230 VAC 50 AMP 4-  
wire grounded, separate circuit and is equipped with a  
ground fault circuit interrupter (GFCI). An optional gas  
heater is available as an alternate heating source and  
can be installed remotely. The Razza Plus is available  
in a wide range of lustrous acrylic colors. (See the  
Jacuzzi Whirlpool Bath color guide.)  
SERIAL NUMBER LOCATION  
OPTIONS  
Gas Heater  
Rigid Insulating Cover  
Pillow  
OPTIONS  
SPECIFICATIONS  
WHIRLPOOL  
MOTOR/  
PUMP  
FILTER  
MOTOR/  
PUMP  
ELECTRIC  
HEATER  
PRODUCT  
WEIGHT  
SHIPPING ELECTRICAL  
OPERATING  
GALLONAGE  
MODEL DIMENSIONS  
WEIGHT  
REQUIREMENTS  
6 Kw  
26 AMPS  
Razza 87" L. (221 cm)  
.75 HP  
.75 HP  
1021 lbs.  
(465 kg.)  
685 lbs.  
(312 kg)  
909 lbs.  
(414 kg.)  
230 VAC  
50 AMPS  
60 Hz.  
Separate Circuit  
4 Wire  
310 US Gal.  
(1173 Ltrs.)  
9400000 87" W. (221 cm) 230 VAC  
230 VAC  
4.8 AMPS  
3450 RPM  
Single Phase  
60 Hz.  
37" H. (94 cm)  
4.8 AMPS  
3450 RPM  
Single Phase  
60 Hz.  
PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE  
1
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INSTALLATION  
INSTALLATION INSTRUCTIONS  
Inspection and Shipping Claim  
Check for shipping damage upon receipt of the spa. Jacuzzi Whirlpool Bath is not responsible for damage to the  
spa sustained during shipping. If damage is evident before unpacking, see instructions regarding shipping claims on  
the outside of the carton and immediately file a claim with the carrier.  
Once the spa has been removed from the carton and before it is permanently installed (see below on this page for  
unpacking instructions), check the spa completely for damage. Fill the shell with water and operate the system (see  
Operating Instructions) to check for leaks which may have resulted from shipping or handling. All Jacuzzi Whirlpool  
Bath spas are factory tested for proper operation and water tight connections prior to shipping. If leaks or other  
problems are detected, immediately notify your Jacuzzi Whirlpool Bath dealer or Authorized Service Agent, or call  
Jacuzzi Whirlpool Bath, (510) 938-7411 or, (510) 938-7070 for Warranty Service.  
Note: Damage or defects which could have been discovered and repaired prior to installation and which are claimed  
after final installation of the spa, are excluded from our warranty.  
Unpacking  
1. Remove sides and top of crate, as well as plastic  
bags, leaving pallet intact.  
8. Remove the pallet and the 4"x4" block, then care-  
fully lower the spa to a horizontal position.  
2. Check for shipping damage. Register damage  
claim with carrier. See Notice on this carton.  
9. Attach the skirt panel according to instructions in-  
cluded with the skirt panel.  
3. Remove and set aside unattached cartons and  
accessory pieces.  
Note: If the pallet must be detached before the spa is  
moved, detach it as instructed above, but do not attach  
the skirt panel; see below.  
4. Move spa to final site with pallet still attached as  
shown. (See note below if spa must be moved  
after pallet has been detached.)  
10. Locate area where reinforcement has been in-  
stalled.  
11. Place spa on dolly so only reinforced area contacts  
the dolly for adequate support. The spa must not  
lie on its skirt.  
CAUTION: DO NOT CUT OR REMOVE THE  
FOUR BANDS OR THE BOLTS THAT SECURE  
THE PALLET TO THE SPA UNTIL AFTER THE  
SPA HAS BEEN TIPPED OVER.  
12. Attach skirt panel after moving spa to final location.  
5. Place a 4"x4"x72" wooden block beside the pan  
side of the spa so it is parallel with the pallet.  
Important! Read all the instructions contained in  
the Owner's Manual before beginning installation.  
6. Tip the spa over onto its bottom with block support-  
ing the spa.  
7. Remove brackets and bolts securing the pallet to  
the spa.  
REINFORCED AREA  
(FOR MOVING SPA  
WITHOUT PALLET)  
BANDING  
4"X 4" X72" BLOCK  
STRAPPING (4)  
SUPPORT  
PALLET  
SPARIM  
REMOVE  
BOLTS  
SECURING  
PALLET  
4" X 4" X 72" BLOCK  
SPA PAN  
DOLLY  
2
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INSTALLATION  
Important: Read complete instructions before beginning installation.  
Positioning Your Spa  
Because your Razza Plus spa is portable, you can locate it just about anywhere you wish--on a deck,patio, or even  
indoors. Just be sure to position it above ground in an area with good drainage and on a level, continuous surface  
which can support the weight of the spa when filled with water and people; this weight is approximately 4017 lbs. You  
must also provide access to the spa's equipment for service and general maintenance.  
MINIMUM SERVICE ACCESS  
EQUIPMENT  
DOOR  
24"  
26"  
Electrical Requirements  
Your Razza Plus, requires a 230 VAC 50 AMP 4-wire  
grounded type electrical service having copper conduc-  
tors and must be in a separate circuit having no other  
appliance connected in that circuit. If you do not have  
thiskindofcircuit, aqualifiedelectricianshouldbecalled  
in to install the necessary wiring. Inadequately sized  
wiring may cause a voltage drop which might cause the  
unit to malfunction and bring about permanent damage  
to the spa's electrical system. We recommend that the  
wire be sized for a 3% maximum voltage drop. (See  
NEC.) Each "leg"of the incoming power to neutral must  
be 105 VAC minimum at the spa when all the spa  
equipmentisrunning.Thecircuitmustalsohaveaground  
wire in order to take advantage of the designed-in safety  
features of the spa. A bond wire must also be used.  
Bond according to procedure described on the next  
page.  
Caution:Without proper grounding and bonding, a  
system malfunction may cause fatal shock.  
3
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INSTALLATION  
Electrical Precautions  
television, radio, toys, telephones, stereo speakers,  
lights or cooking devices within 5 ft. of the spa when  
the spa is being used.  
CAUTION: Do not apply electrical power to the  
spa unless it is filled with water to the normal  
water level, which is approx. 9" below the spa rim  
(see location of water level indicator on face of  
skimmer on page 13). If the spa's motor/pumps  
are actuated when there is not sufficient water in  
the unit, the circulation pump could be irrepara-  
bly damaged. Not heeding this caution will nullify  
the warranty. In addition to damaging the unit,  
operating the unit with insufficient water could  
cause a fire.  
Bonding and Grounding  
All fixed metal objects located within 5 ft. of the spa,  
such as fence posts, railings, door frames green-  
house structures, gutters, etc., must be attached to  
the bonding bar on the outside of the spa electrical  
cabinet using #8 solid copper wire. With #8 solid  
copper wire, bond the spa to the house electrical  
panel or approved local bond.  
Do not locate lighting fixtures directly above the spa;  
lighting and electrical receptacles must be located at  
least 5 ft. from the spa. Lighting located between 5  
and 10 ft. from the spa must be on a circuit protected  
by a GFCI. (See National Electrical Code, 680-6.)  
An approved ground may be an 8 ft. long ground  
rod, a plate electrode, or a buried metal water  
pipewithatleast10ft. ofburiedpipe. Checkyour  
local building code for requirements. Bonding  
lugs are available at your local electrical supply  
store. (Bond bar location is shown on page 7.)  
Do not use electrically connected devices, such as  
Outdoor Installation  
If you install the spa outdoors, we recommend that  
you provide a concrete pad for it to rest on. To do this,  
construct forms for a 8' x 8' x 4" (approx.) thick level pad.  
Install a #10 gauge wire mesh 6" x 6" steel reinforced  
grid. Attach a #8 solid copper wire to the grid with a  
groundclamp. Thiswireshouldbelongenoughtoreach  
the bond bar on the spa System Control Module (min.  
36"), butshouldnotbelocatedunderthebaseofthespa.  
Then pour the concrete pad.  
spa, especially near the equipment area. If drainage is  
poor, install a drain line and/or gravel drain field (see  
illustration below).  
Indoor Installations  
Water which splashes on the floor during use of the  
spa may cause a walking hazard and/or structural dam-  
age unless good drainage is provided and proper  
waterproof building materials are used in the area sur-  
rounding and beneath the spa. Take into consideration,  
also, the high room humidity which will exist due to high  
spa water temperatures. Providing natural or forced  
ventilation of the room will help maintain comfort and  
minimize moisture damage to the building. Jacuzzi  
Whirlpool Bath is not responsible for damages resulting  
from excess moisture or water spillage. Consult an  
architect or engineer for aid in designing your indoor  
installation.  
Drainage  
Whether you install your spa indoors or outdoors, you  
can drain it by attaching a garden hose to the drain valve  
located on the suction tee of the spa. Simply run the  
hose to the house sewer line or drain field and open the  
drain valve. See inside back cover for a quicker, perma-  
nent drain method.  
Make sure the area surrounding the spa has good  
drainage to keep water from collecting at the base of the  
BOND BAR  
#8 BOND WIRE  
(TO HOUSE ELECTRICAL  
PANEL OR LOCAL BOND)  
8' X 8' X 4"  
CONCRETE  
PAD  
WIRE MESH  
GRID  
TO BOND BAR  
GRAVEL  
DRAIN  
FIELD  
DRAIN VALVE  
(HOSE BIBB)  
4
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INSTALLATION  
Equipment Set-Up  
1. Remove the plastic sheet covering the spa. Use  
care; stepping into the spa with shoes will scratch  
the acrylic surface.  
• Select JETS on the SYSTEM switch.  
• Add 1/4 cup sodium dichlor (a fast dissolving  
granular type of chlorine) to the water and let the  
whirlpool run for 15-20 minutes only.  
2. Remove any packing materials from the spa.  
3. Remove each filter cartridge from its plastic bag.  
• Turn off JETS.  
4. Pull open each skimmer/filter door by the handle  
located in the middle of the door and remove the  
skimmer basket. Then insert the filter cartridge into  
the filter housing and re-insert the strainer so that it  
fits in place over the filter cartridge and close the  
skimmer/filter door. See illustration on page 13.  
• Turn off circuit breakers.  
• Immediately open the drain valve and drain the  
spa completely.  
CAUTION: Leave the optional rigid cover off  
the spa during this procedure. Do not use the  
spa during this procedure. Drain the spa imme-  
diately afterward.  
5. Clean the interior of the spa of any remaining con-  
struction debris. Remove stubborn stains, paint, or  
tar with turpentine, isopropyl alcohol or paint thin-  
ner. A mild liquid dishwashing detergent on a damp  
cloth is fine for cleaning off other dirt. Plaster can be  
removed by scraping with a wooden edge; do not  
useametalscraper,wirebrush,orothermetaltools,  
as they will damage the spa's surface.  
8. Close the drain valve and fill the spa with water to  
approx. 9 inches below the spa rim, or to water line  
indicator mark on the skimmer frame. (See illustra-  
tion on page13.)  
9. Turn on circuit breakers at the main service panel.  
10. Set the heater thermostat for the maximum tem-  
perature.  
6. Install the skirt panel which was not installed on the  
spaatthefactory. Todothis, securewiththescrews  
provided in your spa accessory package and follow  
instructions provided with panels.  
11. Test the spa for proper operation. (Refer to Operat-  
ing Instructions.)  
7. On initial start-up, it is necessary to purge and  
sanitize the system. Carefully follow the procedure  
described here to purge and sanitize your spa.  
12. Refer to Water Quality section of the Operating  
Instructions. Test for water quality; then add treat-  
ment chemicals to ensure proper levels.  
• Remove the optional spa cover completely.  
All Jacuzzi Whirlpool Bath spas are factory tested for  
proper operation and water tight connections prior to  
shipping. If leaks or other malfunctions are detected,  
immediatelynotifyyourJacuzziWhirlpoolBathdealeror  
Authorized Service Agent, or call Jacuzzi Whirlpool  
Bath, (510) 938-7411 or, (510) 938-7070 for Warranty  
Service.  
• Close the drain valve located on the suction tee.  
• Fill the spa with water to its normal operating level,  
which is to the water level indicator mark on the  
skimmer/filter frame.  
• Turn on circuit breakers at the main electrical  
panel.  
SKIMMER/FILTER  
DOOR (2)  
AIR INDUCTION  
CONTROL KNOBS  
FULLY ADJUSTABLE  
WHIRLPOOL JET (5)  
UNDERWATER  
LIGHT  
SUCTION  
COVER  
5
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OPERATION  
OPERATING INSTRUCTIONS  
Now that your Razza Plus spa is in place, you are probably eager to take advantage of its unique designed-in  
features—especially the patented Jacuzzi Whirlpool Bath hydromassage performance. Besides being a beautiful  
addition to your indoor decor or outdoor landscaping, your Jacuzzi® whirlpool spa will provide you with the ultimate  
in spa pleasure.  
Basic Control Set-Up  
The control set-up on your Razza Plus spa is designed to give you fingertip control of the heater, air induction, light  
and whirlpool, filter, and blower systems of your unit from inside or outside your spa. Follow the basic control set-  
up described below to familiarize yourself with the several functions of the control panels located on the top of the spa.  
CAUTION  
Do not turn on power to the spa unless it is filled with water to the normal water level. (See water line indicator  
mark on skimmer frame.) When the power is on, the built-in timer may activate the system even though the  
SYSTEM is turned off at the control panel. If the spa’s motor/pump is actuated when there is not sufficient  
water in the unit, the circulation pump and heater could be irreparably damaged. Not heeding this caution will  
nullify the warranty. In addition to damaging the unit, operating the spa with insufficient water could cause  
a fire.  
• Using a garden hose, fill the spa with water to the  
water line indicator mark on the skimmer frame.  
• Your spa is provided with a ground fault circuit inter-  
rupter (GFCI). At initial start-up and at least once a  
month thereafter, with power on, push the test button  
located on the System Control Module. The reset  
button should pop out. Push this button in to reset. If  
the interrupter fails to operate in this manner, there is  
a ground current flowing or a device malfunctioning,  
indicating the possibility of electric shock. Turn off  
power and do not use the spa until the source of  
thebreakdownhasbeenidentifiedandcorrected.  
• At the house service panel, turn on the circuit breaker  
or switch that controls the electrical service to your  
spa. (Make sure there is no other appliance on that  
circuit.)  
• Open the skirt door giving access to the System  
Control Module.  
6
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OPERATION  
Basic Control Set-Up (Continued)  
• Make sure the circuit protector buttons are pushed in.  
Setting the Timer  
The built-in 7-day timer is located in the System  
Control Module. The tooth-like tabs that are located on  
the dial can be set to activate the filter system for two-  
hour periods on any day(s) of the week. First set the  
correct time. Set the time of day by rotating the outer dial  
and aligning the correct time with the small arrow in the  
inside of the dial. Note: Both correct time and day must  
• LocatetheHIGHTEMPERATURESAFETYSWITCH  
whichisaraisedbuttonontheendoftheheater. Push  
this button to be sure it is in the reset mode. The  
purpose of this switch is to shut down the spa if the  
water becomes excessively hot. If, for some reason,  
the switch is tripped, the reset button must be pushed  
in for the heater to operate again after the water has  
cooled to about 100O F.  
• Set the built-in timer (see below). Use of the timer  
allows two modes of operation: timed HTR/FLTR and  
timed FILTER . With the SYSTEM switch turned OFF  
SYSTEM CONTROL MODULE  
GFCI  
CIRCUIT  
PROTECTOR  
BUTTONS  
HIGH TEMPERATURE  
SAFETY SWITCH  
FIELD WIRING BOX  
FOR 230 VOLT  
INCOMING POWER  
TIMER  
PLUG-IN  
CONNECTORS  
BOND BAR  
be set. Next slide one of the tabs toward the center of  
the dial at the time at which you wish the filter system to  
operate. Note that the timed mode can begin at any time  
of day or night on any specified day of the week.  
TIMER  
Note: If filtration is being controlled by the timer but you  
do not want the water heated to a higher temperature,  
adjust the HEATER knob to its lowest setting. Because  
the thermostat is connected in this circuit, the heater will  
maintain a minimum water temperature.  
CONTROLS  
A switch panel giving you convenient control of the  
jets, filter, HTR/FLTR, light and air blower is located on  
the spa rim.  
To ensure your safety and allow easy operation, your  
spa is equipped with two air-activated switches. The  
SYSTEM switch, controls the whirlpool jets, heat, and  
filtration. The other switch, ACCESSORY controls the  
PUSH IN ONE TAB  
FOR EACH TWO  
HOUR PERIOD OF  
OPERATION  
7
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OPERATION  
air blower and light. Refer to the Control Panel illustra-  
tion for an explanation of the various switch functions.  
continuous sequence indicated:  
SYSTEM  
1. OFF  
The SYSTEM switch controls the following four func-  
tions in the continuous sequence indicated:  
2. AIR  
1. OFF  
3. AIR/LIGHT  
4. LIGHT  
2. JETS  
3. HTR/FLTR  
4. FILTER  
(The next selection is OFF again.)  
Temp. Control  
Turn on the heater by selecting the HTR/FLTR mode  
with the SYSTEM switch.  
Use the JETS function as a reference to indicate your  
location in the function sequence, since that function is  
the most obvious when operating.  
With this selection, you can verify that the spa’s  
heater is operating by viewing the indicator light on the  
spa control panel.  
For best performance and increased equipment life,  
pause a second or two between push-button selections.  
Not pausing may cause the switch to malfunction.  
(The next selection is OFF again.)  
ACCESSORY  
The ACCESSORY switch controls these functions in the  
OFF  
JETS  
HTR/FILTER  
TEMP.  
CONTROL  
KNOB  
(Time clock controls  
(Maximum whirlpool  
(Filter pump and heater  
will turn on as necessary  
to maintain water  
filter pump. Heater will turn action. Heater will  
on with filter  
pump if thermostat is set.) by thermostat if converted temperature setting.)  
to 230 VAC.)  
maintain temperature set  
TEMPERATURE  
READOUT  
S
BATTERY  
ACCESSORY SWITCH  
(Controls Air Blower and  
light functions.)  
SYSTEM SWITCH  
(Controls Jets,  
FILTER  
HEATER  
INDICATOR  
LIGHT  
(Filter pump will run  
Heater/Filter and Fliter continuously; heater will  
Only functions.)  
turn on as necessary to  
maintain water  
temperature setting.)  
8
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OPERATION  
Set the HEATER knob by rotating it to the desired  
temperature. When the water temperature is lower than  
thatsetbytheHEATERknob, theheaterandfiltermotor/  
pumpwillbeactivated.Theheaterandfilterfunctionswill  
automatically turn off when the desired temperature is  
reached. When the heater is on, the water is also being  
filtered. The heater will also maintain water temperature  
in the JETS mode.  
sufficiently.  
Once you have determined the desired setting on the  
thermostat knob, it is not necessary to change or re-  
adjust it again during normal operation unless you  
decide on a different setting.  
The Temperature Control is designed to maintain a  
minimum temperature of approximately 45 - 50O, its  
lowest setting. This does not necessarily protect the spa  
from freezing. See page 14 for winterizing procedures.  
The optional spa cover available for your spa will help  
control heat loss from the water surface and thereby  
reduceenergyconsumption. Youcanimprovethespa’s  
heat retention by keeping the spa cover in place on the  
spa while heating the water.  
Setting the Thermostat  
You will notice by the indicator light that the heater is  
on when the water temperature falls below the desired  
temperature and will turn off when that temperature has  
been reached.  
Note on Determining Water Temperature:  
The spa is furnished with a temperature gauge for  
your convenience. For the best reference, take water  
temperature readings in the HTR/FILTER mode when  
the heater has just turned off; the indicator lamp on the  
control panel will turn off at this time.  
When the spa is not in use, you can set the thermostat  
to a lower temperature; then, when you wish to use the  
spa, adjust the HEATER knob to the desired tempera-  
ture. The water temperature will rise at a rate of about 6O  
per hour with the optional spa cover, foam insulation and  
skirt panels in place and if the air temperature is 50O or  
warmer. This rate will necessitate a waiting period  
before using the spa, the length of which will be deter-  
mined by the temperature of the water before turning on  
the heater. For example, if the water in the spa is kept  
at about 70O when the spa is not in use, and the desired  
temperature is 100O, it will take about 5 hours to heat up  
TEMPERATURE  
CONTROL KNOB  
SYSTEM  
SWITCH  
ACCESSARY  
SWITCH  
THERMOMOTER  
9
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OPERATION  
Normal Operation  
Filtration  
When you are ready to leave the spa, push the  
Whirlpool System  
SYSTEM switch button to turn off the whirlpool. Then  
select the HTR/FLTR mode. Adjust the HEATER knob  
to the temperature at which you wish the water main-  
tained. In this way, the water will be filtered when the  
heater goes on to maintain the temperature. Whenever  
thewatertemperaturereachesthedesiredtemperature,  
the pump will turn off.  
You can enjoy the Razza Plus spa with or without  
activating the whirlpool. Either way, bathing in your spa  
can be pleasurable, as well as therapeutic.  
For an invigorating spa experience, you can take  
advantage of the built-in whirlpool system. To do this,  
push the SYSTEM switch button to select the JETS  
mode. Sit or recline in the spa so you are comfortable.  
The fully adjustable whirlpool jets can be adjusted to  
control the force of the water coming into the spa. For  
stimulating action, increase the force of the flow by  
rotating the jet handle to the left. For a more relaxing  
effect, rotate the handle to the right (clockwise). The  
directionally adjustable whirlpool jets can be directed  
toward any location on the body, particularly toward any  
areathatfeelstenseorstiff. Thewarmthofthewaterand  
the stimulating water flow from the jet will pleasantly  
increase circulation.  
For continuous filtration, select FILTER on the SYS-  
TEM switch. In this mode, the filter pump will run until it  
is manually deactivated while maintaining the water  
temperature selected by the HEATER knob. Set the  
HEATER knob to its lowest setting unless you wish the  
higher temperature to be maintained. Running the filter  
pump for at least two hours per day is sufficient.  
Another way to be sure the water will be filtered is to  
turn the SYSTEM off and set the built-in timer in the  
SystemControlModuletoturnthesystemon atacertain  
time to filter the water. Be sure there is sufficient water in  
the spa (filled to the water line indicator mark on the  
skimmer/filter frame) when the timer is set, or the spa’s  
motor/pump could be damaged. (See page 7 for instruc-  
tions on setting the timer.)  
Or, for the total whirlpool effect and all-over feeling of  
well-being, you can adjust all jets so they point in a  
clockwise or counter-clockwise direction to circulate the  
air and water mixture in a circular motion all about the  
spa.  
Finally, after a busy, stressful day, you can look  
forward to soaking in your spa in still water with no  
turbulence-only the gentle warmth of the soothing and  
relaxing water.  
HIGH VOLUME FULLY  
ADJUSTABLE WHIRLPOOL JET  
Silent Air Induction  
The intensity of the whirlpool action is determined by  
how much air is inducted into the water. You have  
controlofthisbyadjustingtheairinductioncontrolknobs  
located on both control panels. For maximum air induc-  
tion, rotate each control knob fully counter clockwise to  
the largest circle. For fewer air bubbles, decrease the  
amount of air induction by rotating the control knob  
clockwise. When the knobs are turned to the smallest  
circles, only water is being circulated.  
SILENT AIR CONTROLS  
Air Blower  
The Razza Plus features a built-in air blower and  
factory drilled air holes in the seats of the spa to add to  
your enjoyment. The blower sends air to a channel  
located under the spa's seats; this air is distributed  
through the air holes, forming tiny bubbles which travel  
upward until they reach the surface and burst. The  
exciting visual effect of the bursting bubbles contributes  
to the overall hydromassage experience.  
MAXIMUM AIR  
OUTPUT (COUNTER  
CLOCKWISE  
MAXIMUM AIR WHIRLPOOL  
OUTPUT  
WATER JETS  
ONLY  
(CLOCKWISE  
ROTATION)  
ROTATION)  
Activate the blower by pushing the ACCESSORY  
switch. (Note that the filter pump will also come on  
at this time.)  
10  
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MAINTENANCE  
MAINTENANCE  
Water Quality and Water Chemistry  
Maintaining water quality and water chemistry in your spa is extremely important and should be a regular part of  
your spa maintenance program, as a neglected spa can be a breeding place for dangerous bacteria.  
The water quality of your spa is maintained by a combination of filtration and chemistry. The spa’s integral filter  
system helps maintain the water cleanliness and clarity by trapping most solid materials such as body oils, hair, and  
other debris resulting from normal use. However, the most important part of maintaining water chemistry is keeping  
the proper level of disinfectant in the water at all times. This is accomplished by adding chlorine or bromine (but never  
mix the two!) to the water, which will control particles too small to be trapped by the filter, such as bacteria and algae,  
and will oxidize any organic materials. Follow instructions provided here and with water quality products for the health  
and safety of spa users, as well as to make your spa bathing as enjoyable as possible.  
Filtration  
The filtration system of your spa will keep your water  
clear and clean if used properly. We recommend that  
yourunyourfiltersystemforatleasttwohourseachday.  
The filter cartridge elements will trap most solid materi-  
als and debris in the water. However, the presence of  
materials such as body oils or other particles which are  
too small to be captured in the filters may bring about  
various undesirable water quality conditions. These  
conditions can be corrected with the use of spa treat-  
ment chemicals which are available from your Jacuzzi  
Whirlpool Bath dealer. Such conditions include the fol-  
lowing:  
pools, as water quality maintenance of spas and swim-  
ming pools is very different.  
Setupadailyprogramatfirsttocheckthedisinfectant  
level, pH, and total alkalinity of the water to familiarize  
yourself with the amount of chemicals to add and to  
determine how often to make chemical adjustments  
during normal use. Remember that the more heavily the  
spa is used, the more often you should check the water  
chemistry.  
When adding any chemicals, always run the filter  
system to ensure complete dilution with the water. Do  
not add chemicals directly into the skimmer opening.  
Foaming: A defoamer is available to minimize foam-  
ing of the water. This condition is usually caused by the  
addition of soaps or oils, or other fatty substances to the  
spa water. The interaction of these with hot water,  
especially at high pH (more alkali), will cause the water  
to foam. (See Water Quality Definitions.)  
Disinfecting:  
When filling the spa for the first time, follow the purge/  
sanitizing instructions in the Equipment Set-Up proce-  
dure of the Installation Instructions.  
Add a disinfectant to the water on a regular basis to  
help control the amount of bacteria, algae and organic  
materials.Suchbacterialcontaminants,ifnotcontrolled,  
could cause skin rashes or other physical problems. To  
disinfect the spa for normal use, first establish the  
amountofchlorineorbrominetoaddanddeterminehow  
often you need to add it.  
Oil Film or Cloudy Water: Cloudiness is caused  
by particles that are too small to be trapped in the filter,  
and is also due to the presence of human body oils,  
lotions, and cosmetics. Add clarifier to congeal particles  
into globules sufficiently large enough to be trapped by  
the system's filter. The addition of clarifier will make the  
water clearer, but may clog filters. Filters should be  
cleaned as prescibed under the section entitled "Filter  
Maintenance" in this manual.  
Werecommendthatyoumaintainafreechlorinelevel  
of 2.0 - 5.0 ppm at all times except when you must  
exceed that during the initial purge/sanitizing procedure  
or during superchlorination (see “Water Quality Defini-  
tions” below). Superchlorinate your spa every two  
weeks with heavy use. If using sodium dichlor, add one  
heaping tablespoon for each 150 gallons of spa water.  
Scrub the spa surfaces with this solution to remove any  
oily deposits. This will ensure that any bacteria or algae  
which are resistant to the normal disinfectant level are  
killed. After adding the disinfectant, run the filter system  
and allow the free chlorine level to return to the 2.0 to 5.0  
ppm range before using the spa again. Do not install  
a rigid cover during this procedure until the disin-  
fectant level is back to normal. High concentrations  
of chlorine or bromine will damage spa fitting fin-  
ishes if the cover is in place.  
Hard Water: Add a de-mineralizer to break down or  
de-ionize mineral particles present in the spa water.  
Follow the “Filter Maintenance” procedure described in  
this manual to ensure optimum performance of your  
spa’s filtration system.  
Water Chemistry  
Youcanensurebetterwaterchemistrybytestingyour  
spa water every day and adjusting the chemical balance  
frequently. Obtain a water quality test kit, designed  
especially for spas, from your Jacuzzi Whirlpool Bath  
dealer. The test kit must be of the type which allows you  
to test for the disinfectant (chlorine) level, pH, and total  
alkalinity. Make sure, also, that chemicals used in your  
spa are especially for spa use, and not for swimming  
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MAINTENANCE  
Balancing pH:  
For good hygiene and equipment longevity, maintain  
the pH of your spa water according to the instructions  
provided. pH is the measure to determine if the spa  
water is too acid (low pH) or too alkaline or basic (high  
pH). The ideal range for spa water is 7.2 to 7.6 pH. For  
excessiveacidity(below7.2pH)addsodaashorsodium  
bicarbonate to the spa water. For excessive alkalinity  
(above 7.6 pH) add dry acid to the spa water.  
If the alkalinity of your spa water is high, it is advisable  
to drain the water from the spa and begin the balancing  
process over again.  
Purge and sanitize your spa  
(according to instructions in Equipment Set-Up section  
of the Installation Instructions) and clean the spa sur-  
faces thoroughly before refilling with fresh water. Then  
re-establish water chemistry. If the spa is used heavily,  
change the water at least every month.  
Caution: Refer to the spa chemical manufacturer’s  
instructions for the initial amount of chemicals to  
addforthegallonageofyourspa. LowpHcancause  
equipment damage, as acid water will dissolve met-  
als,whilehighpHcancausescaleorcalciumdepos-  
its to build up in the system or on the shell. After  
addingchemicals,runthefiltersystemforatleast30  
minutes before testing water quality again for accu-  
rate readings.  
Balancing Total Alkalinity:  
Total alkalinity is the measure of base materials in the  
water. The recommended range for total alkalinity is  
between 80 ppm and 150 ppm. If the chemistry of the  
water is not within this range, you will have difficulty  
adjusting your pH level, which will affect your adjust-  
ments for the proper amount of free available chlorine.  
WATER QUALITY DEFINITIONS  
CalciumHypochlorite: Agranularchlorineprod-  
uctthatisinexpensiveandeffectivebutnotrecom-  
mended because it often tends to form calcium  
deposits on heater parts and plumbing fittings and  
leaves an unattractive film on the spa at the water  
line.  
pH: A chemical term used in expressing relative  
acidity or alkalinity in numeric values with 7.0  
usually regarded as neutral, and for purposes of  
this manual, indicating pure water. From 7 to 0  
indicates increasing acidity, and 7 to 14 indicates  
alkalinity.  
Sodium Hypochlorite: A liquid chlorine product  
that is inexpensive and effective but not recom-  
mended because the liquid is readily spilled onto  
thespaorasurroundingarea, causingpermanent  
damage.  
Total Alkalinity: The measure of amount of  
alkaline materials (such as carbonates, bicarbon-  
ates and hydroxides) in the water. High alkalinity  
inhibits the effectiveness of chemicals to change  
the pH. If the alkalinity of your spa water is high  
(above 150 ppm), it is advisable to drain the water  
fromthespaandbeginthebalancingprocessover  
again. Lowtotalalkalinity(below60ppm)couldbe  
corrosive and damage your spa system.  
PPM: Parts per million.  
Free Chlorine: Chlorine that has not combined  
with other chemicals and that is available to de-  
stroy bacteria in the spa water.  
TriChlor: A form of chlorine used in pool or spa  
water treatment; usually supplied in tablet form.  
Not recommended because of its higher acidic  
nature and slow dissolving action. Prolonged  
contact with the spa shell may bleach or perma-  
nently mark the shell.  
Sodium DiChlor: The type of chlorine that is  
recommended for spa use, as it is available in fast  
dissolving granular form. It is neither excessively  
acid nor alkaline in character and does not readily  
dissipate in higher water temperatures.  
Superchlorination: (also referred to as “shock  
treatment) The addition of an above-normal level  
of disinfectant to kill any bacteria or algae that  
might have become resistant to normal levels of  
disinfectant.  
12  
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MAINTENANCE  
Water Level/Drain  
The water level in the spa must be maintained at its  
normal level. Evaporation and splashing will cause the  
water level to drop.  
spa is not occupied. In addition, its use will reduce  
energy consumption.  
Skimmer Basket Maintenance  
When concentrations of impurities from evaporation,  
water quality chemicals, body oils, perfumes, dirty feet,  
and winds, etc., accumulate in the spa and cannot be  
filtered out, it is necessary to drain your spa and refill it  
with fresh water. This should be done every 2 months or  
more often, depending on the amount of use.  
Thebasketlocatedineachskimmerofthespashould  
be checked at least once a week for collection of debris,  
suchasleaves, hair, etc., andcleanedasnecessary. To  
clean the basket, remove it from the skimmer by pulling  
it out; then backflush it with a garden hose and re-install.  
Make sure the basket is properly seated in the filter  
housing, or the door will not close.  
To drain the spa, first turn all controls to OFF. Then  
turnoffcircuitbreakersatthemainelectricalpanel. Pass  
a garden hose through a hole in the pan and connect it  
to the drain valve in the suction plumbing. Turn the  
handle and drain the spa.  
WATER LEVEL  
INDICATOR  
MARK  
After draining the spa, clean the spa shell, suction  
strainers, skimmers, and filters; then close the drain  
valve and refill the spa with fresh water. Check the pH  
level and maintain water quality.  
FILTER  
CARTRIDGE  
WATER LEVEL MARKS  
SKIMMER  
BASKET  
Filter Maintenance  
The filters should be checked periodically. In normal  
use, check the filters at least once a month. Keep the  
filters clean; obstructed filters reduce water quality and  
inhibit proper system performance.  
A removable filter cartridge is located inside each  
skimmer. To remove it, pull open the skimmer door by  
the handle located in the middle of the door. Slide the  
basket out; then pull the filter cartridge upward and out  
of the housing by the loop at the top of the filter. Clean  
the filter by separating the folds of the filter and spraying  
with fresh water from a garden hose; then re-install the  
cartridge in the housing and replace the basket, revers-  
ing the above procedure.  
The suction strainers located in the foot well area  
should be checked at least once a week for collected  
debris, such as leaves, hair, etc., and cleaned as neces-  
sary. It may not be necessary to remove the strainer to  
cleanit,butshouldyouneedto,removethecenterscrew  
with a Phillips type screwdriver and clean the strainer by  
flushing with water from a hose.  
Oilswillcoatthefilters, resultinginareducedflow. To  
remove such materials, soak the cartridges in a plastic  
pail containing a commercial filter cleaning solution  
(available from your Jacuzzi Whirlpool Bath dealer or  
most spa supply stores). Follow the manufacturer’s  
instructions for use. Another method is to soak the filter  
cartridgesinaplasticpailcontainingamildsolutionoftri-  
sodium phosphate (TSP) and water. An hour of soaking  
time is usually required to break down oil coatings from  
the cartridge. Use a stronger solution of TSP and water  
to remove algae. Most hardware or paint stores stock  
TSP. Usethesamemethodofcleaningwhencartridges  
become plugged with clay or vegetation.  
CAUTION: Be sure to replace the suction strainer  
immediately after cleaning. It is a safety device and  
must be in place over the suction fitting to minimize  
potential hazard of hair and body entrapment.  
If heavy rains raise the spa water level, drain the spa  
to its normal level.  
A rigid spa cover (available as an option), when in  
place over the spa, will help reduce evaporation and  
control the amount of debris entering the spa when the  
Replacement cartridges are available through your  
Jacuzzi Whirlpool Bath dealer.  
13  
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MAINTENANCE  
Automatic Filtration/Maintenance  
If you plan to be away, you should maintain minimum water quality by running the filter system. To do this, set the  
timer to turn the system on for at least two hours each day. This will cause the filter system to turn on at a desired time.  
Set the timer according to instructions on page 7 with the SYSTEM switch OFF. If you do not want the water to be  
heated, turn the HEATER knob to its minimum setting.  
If you will be away for an extended period, however, we recommend that you drain the spa (following the procedure  
described under Winterizing on this page), as long periods without maintenance of water quality could be detrimental  
to the spa.  
Another means of maintaining minimum water quality while away for less than two weeks is to follow the procedure  
outlinedforwinterizingyourspainawarmclimate. SeeWinterizing. Note: Wedonotrecommendusingthisprocedure  
if you are absent during the summer, when algae build-up is most likely.)  
Always keep your spa covered when not in use to reduce heat loss and evaporation and to prevent debris  
from falling in.  
Winterizing  
Factory Installed Redwood Skirt  
In a climate where winter temperatures are below  
freezing, follow this procedure when the spa will  
NOT be used:  
Your Razza Plus spa is supplied with a factory-  
installed redwood skirt which completely surrounds the  
spa. The door can be opened for routine maintenance,  
setting the timer, and for testing the GFCI before use.  
1. Select the OFF mode.  
The skirt is made of kiln-dried redwood and can be  
left natural to weather, or you may choose to apply a  
stain or clear finish. Consult your local paint dealer for  
the appropriate product. NOTE: WE RECOMMEND A  
WATER BASED MATERIAL. OIL OR SOLVENT  
BASED FINISHING MATERIALS DEGRADE THE  
SKIRT BACKING MATERIAL.  
2. Turn off power to the unit at the house circuit breaker.  
Drain the spa by attaching a garden hose to the drain  
valve on the suction plumbing. Then remove the hose  
and leave the drain valve open to completely drain the  
spa. Close the drain valve.  
3. Remove the filter cartridges, clean them, and store  
them dry.  
It may become necessary to remove one or more of  
the skirt panels for major service access, but all the  
panels must be securely in place during use of the  
spa.  
4. Keep water and debris out by covering with a rigid spa  
cover.  
5. Before using the spa again, review the Operating  
Instructions.  
To detach any of the panels, first remove all screws  
from the panel being detached.  
CAUTION: Not winterizing will cause irreversible  
damage (at freezing temperatures) to the pump and/  
or plumbing lines.  
Thepanelscanbere-attachedtothespabyreversing  
the above procedure.  
FACTORY INSTALLED  
REDWOOD SKIRT  
Note: If the spa is to be used during winter in a cold  
climate, see warm climate instructions below.  
In a warm climate where there are occasional freez-  
ing temperatures, follow this procedure:  
1. Select the HTR/FLTR mode.  
2. Set the thermostat to its minimum temperature (45 -  
50 F.)by turning the dial all the way counter-clock-  
wise.  
3. Maintainachemicalbalance.(SeeWaterQualitysec-  
tion.)  
4. Keep the spa covered.  
REMOVE  
SKIRT PANEL  
ALL SCREWS  
FROM PANEL  
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MAINTENANCE  
Spa Light  
Covering Your Spa  
An optional rigid spa cover is available to place on top  
of the spa. Use of this cover will help to minimize heat  
loss and evaporation, and thus reduce energy costs.  
The cover is also an attractive and efficient means of  
preventing debris such as leaves and dirt from entering  
your spa when not in use. Follow the instructions for use  
and care provided with the spa cover.  
Colored filters are provided with your spa. To change  
a filter, simply pull the filter out of the fitting and replace  
it with the desired colored filter. Replacement bulbs  
(#912) are also included. Put them in a safe place for  
future use. When a bulb burns out, replace it from the  
back of the light fitting, pulling out the bulb receptacle.  
LIGHT BULB  
REPLACEMENT  
CAUTION: While the spa cover is rigid, it is not  
designed to support any weight. Therefore, as a  
safety precaution and to preserve the life of your  
cover, youmustnotsit, stand, orlieonit;norshould  
you place objects of any kind on top of it.  
LOCKING  
NORMAL  
NUT  
LENS  
COLORED  
FILTER  
Jacuzzi Whirlpool Bath does not guarantee or war-  
rant this cover. Refer to the spa cover manufacturer's  
information provided with the cover.  
LIGHT BULB  
RAZZA SPA WITH  
OPTIONAL COVER  
BULB  
RECEPTACLE  
LIGHT  
BEZEL  
SHELL  
Cleaning Your Spa  
Your Razza Plus spa shell consists of two layers of  
plastic materials. Its smooth top surface of acrylic is  
tough and durable and contains concentrated color.  
This is supported by a substantial thickness of fiber-  
glass-reinforced polyester resin. A catalyst causes a  
chemical reaction during manufacture that bonds these  
layers permanently into a hard, strong material. With a  
minimum amount of care and cleaning, your whirlpool  
spa will look new for years.  
Repairs to the Acrylic  
Minor scratches which do not penetrate the color  
finish (acrylic) can be removed with 600-grit wet/dry  
sandpaper. RestoretheglossyfinishwithMeguiar’s#10  
Mirror Glaze or comparable automotive paste wax.  
To clean your spa, simply use a mild, non-abrasive  
liquid detergent, isopropyl alcohol, or commercially pre-  
paredspacleaner. Donotuseabrasivecleaners. You  
can protect and restore the gloss to a dulled surface by  
applying Meguiar’s #10 Mirror Glaze, which is a product  
specifically designed for use on acrylic finishes. If  
Meguiar’s is not available, an acrylic polish of equal  
quality or automotive paste wax will do.  
Majorscratchesorgougeswhichpenetratetheacrylic  
surface will require refinishing. Ask your Jacuzzi Whirl-  
pool Bath dealer for special instructions.  
Use a spa cleaner for residue buildup at the water  
level of the spa surface. This may be applied to the  
acrylic surface with a soft cloth and wiped clean. Use  
sparingly in small amounts to avoid contaminating the  
spa water. If heavily soiled, it may be advisable to lower  
the water level 2-3 inches before cleaning; then refill to  
normal level.  
15  
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TROUBLESHOOTING GUIDE  
PROBABLE CAUSE  
REMEDY  
PROBLEM  
1. Control Switches do not  
respond.  
A. No power to the unit.  
B. Actuated too rapidly.  
A. Turn on circuit breakers. Reset GFCI.  
B. Wait 60 seconds; system will be  
restored automatically.  
C. High Temperature Safety Switch is C. Reset button on heater after water has  
tripped.  
cooled.cooled. See *Note if switch  
continues to trip.  
2. Heater not functioning.  
A. Heater mode not selected.  
B. High temperature safety switch  
tripped.  
A. Select HTR/FLTR mode.  
B. Reset button on heater after water  
has cooled; see *Note if switch  
continues to trip.  
C. Thermostat set lower than water C. Turn to desired temperature.  
temperature.  
D. No power to heater.  
D. Check house circuit breaker and  
GFCI.C. Turn to desired tempera-  
ture.  
E. Abnormally low water flow.  
F. Heater relay not operating.  
G. Heater element failure.  
E.  
F.  
G.  
*
*
*
H. Flow switch not operating.  
3. Heater not functioning but  
heater light on.  
A. Heater plug loose.  
A. Check Heater Plug connection  
System Control Module.  
B. Element malfunction.  
C. Relay malfunction.  
B.  
C.  
*
*
4. Water not clean.  
A. Clogged or blocked suction  
strainer or skimmer basket.  
B. Filter clogged (dirty).  
A. Clean strainer/skimmer basket.  
B. Clean or replace.  
C. Poor water chemistry.  
C. See “Chemistry” section.  
D. Run filter.  
E. See Maintenance section.  
F. Use clarifier or drain and refil spa.  
G. Check Filter Motor connection on  
System Control Module.  
D. Insufficient filtering time.  
E. Improper maintenance.  
F. High content of solids in water.  
G. Filter motor plug not connected  
to System Control Module.  
5. Abnormal water usage.  
6. Low water flow from jets.  
A. Leak in suction line, discharge  
line, or connections.  
B. Excessive evaporation and/or  
splashing.  
A. Repair leak.  
B. Use rigid spa cover; lower thermostat  
setting.  
A. Normal operation in FILTER or  
HTR/FLTR or AIR mode.  
B. Low water level.  
A. Select JETS mode for maximum  
flow.  
B. Fill to water level indicator mark on  
skimmer/filter frame.  
C. Clogged or blocked suction  
strainer or skimmer basket.  
D. Dirty filter.  
C. Clean strainers or skimmer baskets.  
D. Clean or replace.  
E. Open jet.  
E. Adjustable jet partially closed.  
*Note: The skills and tools necessary for the safe repair of this spa require the  
services of qualified service personnel. Contact your Jacuzzi Whirlpool Bath  
Authorized Service Agent or Dealer.  
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TROUBLESHOOTING GUIDE  
REMEDY  
PROBLEM  
6. Low water flow from jets.  
(Continued)  
PROBABLE CAUSE  
E. Suction or discharge line partially E.  
plugged.  
F. Pump running at subnormal  
speed.  
G. Worn or damaged pump seal.  
H. Subnormal voltage.  
*
*
*
F.  
G.  
H. Call an electrician or your power  
company.  
7. No water flow from jets.  
A. Power turned off.  
A. Turn on power at service panel.  
B. Select other function.  
C. Reset circuit breaker.  
B. Selector switch in OFF.  
C. House circuit breaker tripped; no  
power to system.  
D. Spa circuit protector tripped.  
E. High temperature safety switch  
tripped.  
D. Reset circuit protector.  
E. Reset button on heater after water has  
cooled; see *Note if switch continues to  
trip.  
F. GFCI tripped.  
G. Faulty pump or motor.  
H. Motor(s) not connected.  
F. Reset GFCI  
G.  
*
H. Check motor plug connection on System  
Control Module.  
I. Jet (or jets) closed.  
I. Open jet.  
8. Noisy pump and motor.  
A. Clogged strainer(s).  
B. Leakage of air into suction line.  
A. Clean strainer(s).  
B. Locate and repair leaks.  
C. Vibrating parts attached to motor C. Lighten fasteners.  
or support brackets  
D. Low water level.  
E. Damaged or worn motor bearings. E.  
F. Impeller rubbing inside case.  
G. Debris inside pump.  
D. Add water to normal water level.  
*
*
*
F.  
G.  
A. Worn or damaged pump seal.  
A.  
*
9. Water leakage at pump shaft  
(rotating connection between  
pump and motor).  
10. Motor will not start.  
A. Power off.  
B. OFF mode selected.  
A. Turn on power at service panel.  
B. Select FILTER, HTR/FLTR, or JETS  
mode.  
C. House circuit breaker tripped or in C. Reset circuit breaker.  
OFF position.  
D. Spa circuit protectors tripped.  
E. GFCI tripped.  
F. Improper or defective wiring.  
G. High temperature safety switch  
tripped.  
D. Reset circuit protectors.  
E. Reset GFCI.  
F.  
*
G. Reset button on heater after water has  
cooled; see *Note if switch continues to  
trip.  
*Note: The skills and tools necessary for the safe repair of this spa require the services  
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath Authorized  
Service Agent or Dealer.  
17  
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TROUBLESHOOTING GUIDE  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
I. Subnormal voltage.  
I. Call an electrician or your power  
company.  
10. Motor will not start.  
(Continued)  
J. Locked shaft or impeller.  
K. Motor windings burned out.  
L. Defective starting switch inside  
motor.  
J.  
K.  
*
*
L.  
*
11. Motor stops.  
A. Motor overload condition.  
A. Let cool for one hour. Motor  
overload will reset if problem  
persists, see *Note.  
B. High temperature safety switch  
tripped.  
B. Reset button on heater after  
water has cooled; see *Note if  
switch continues to trip.  
C. Selector switch failure.  
D. Relay failure.  
E. Inadequate supply wiring.  
C.  
D.  
*
*
E. Consult electrician to correct  
wiring to unit.  
12. Air Blower does not operate.  
A. Power off.  
A. Turn on power at service panel.  
B. Select other function.  
C. Reset circuit breaker.  
B. ACCESSORY switch in OFF.  
C. House circuit breaker tripped, no  
power to system.  
D. Reset GFCI.  
D. GFCI tripped.  
E. Faulty motor.  
E.  
*
13. Accessory Switch and system  
switch in off position, but motor  
and heater still operating.  
A. Timer is functioning.  
A. Normal function. Turn timer  
to an off position, or reset  
tabs in off position.  
14. Timer will not activate spa.  
A. System and/or accessory switch  
is not in off position.  
A. Turn both system switch and  
accessory switch to off position.  
B. Spa is up to temperature set  
on thermostat.  
B. Turn thermostat down. If  
thermostat is already at minimum  
setting, and spa is at or above  
that temperature, timer will  
not operate.  
*Note: The skills and tools necessary for the safe repair of this spa require the services  
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath Authorized  
Service Agent or Dealer.  
18  
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A
LEVEL  
SPA SHELL  
WEIR BLADE  
Leveling the Cascade  
First make sure spa is in its final position and that  
it is level before proceeding.  
B
To ensure an equal flow of water over the cascade  
weir it may be necessary to level the weir blade. (See  
illustration A above.) Loosen the three screws that  
secure the weir blade to the spa shell; then proceed to  
level the weir blade by placing a small level on top of the  
weir blade. When the blade is level, tighten the screws.  
Recheck for level after the screws are tightened.  
AS SUPPLIED FOR HOSE CONNECTION:  
CUT  
CAP  
If you do not have a level, an alternative method is to  
fillthespatoitsnormalwaterlevel. Beforeturningonthe  
spa, loosen the three screws that secure the weir blade  
tothespajustenoughtobeabletoadjusttheweirblade.  
Turn on the spa to filter or jet mode. As the water is  
running over the weir blade, adjust the weir blade by  
hand until there is an even flow of water cascading over  
the entire width of the weir blade. After making sure you  
have an even flow of water, turn off the spa and tighten  
the three screws.  
3/4" BALLVALVE  
ALTERNATE PERMANENT SYSTEM:  
1-1/2" PVC PIPE  
1-1/2" BALLVALVE  
Optional 1-1/2" Permanent Drain  
If you wish to connect a permanent drain line to the 1-  
1/2" plumbing of the spa, you may modify the plumbing  
as shown in illustration B on this page. Note that none  
of the piping required for the modification is provided.  
19  
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PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.  
USE INSTALLATION INSTRUCTIONS SUPPLIED WITH PRODUCT.  
Jacuzzi Whirlpool Bath has obtained applicable code (standards) listings generally available on a national basis for products of  
this type. It is the responsibility of the installer/owner to determine specific local code compliance prior to installation of the product.  
Jacuzzi Whirlpool Bath makes no representation or warranty regarding, and will not be responsible for any code compliance.  
Jacuzzi Whirlpool Bath National Headquarters  
P.O. Drawer J, Walnut Creek, CA 94596 (510) 938-7070  
Service Support: Call (800) 288-4002  
©1988 Jacuzzi Whirlpool Bath C788000 8/92  
Printed on Recycled Paper  
Printed in the U.S.A.  
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