Vita Mix Blender XTG012 User Manual

F O O D S E R V I C E  
Owner’s Manual  
Read And Save These Instructions  
®
Blending Station MP  
Maximum Performance  
Commercial Blender  
All Models  
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13. Always operate with the lid in place.  
14. WARNING: When processing hot liquids:  
• The two-part latching lid must be securely in place. This allows  
steam to escape naturally and will prevent the lid from coming off  
when the machine is turned on.  
• Use caution with hot liquids. Spraying from under the lid plug can  
occur or escaping steam may cause scalding.  
• Do not process hot liquids with the non-latching lid.  
15. Display window area will scratch when contacted with a scouring pad or  
sharp object. Use a soft cloth to wipe the control panel area clean.  
16. The Blending Station® MP cannot be cleaned with a water jet.  
17. Installation for a 120 VAC unit requires you to have at least one 20 amp  
outlet per machine, available within six feet of the Blending Station MP.  
220 VAC and 100 VAC units require a dedicated line. Consult an  
electrician for proper electrical needs.  
SAVE THESE INSTRUCTIONS  
Enjoy the safety of this grounded appliance. The Blending Station MP  
U.S. power cord comes equipped with a three-prong (grounding) plug which  
mates with a standard three-prong wall outlet (Figure A). This cord will vary  
for countries outside the United States.  
Adapters (Figure B) are available for two-prong outlets. Do not cut or  
remove the third (ground) prong from the plug or power cord.  
Consult your electrician if you are not sure if the wall outlet is grounded  
through the building wiring. With a properly grounded two-prong wall outlet,  
ground the Blending Station MP by attaching the tab on the adapter to the  
wall outlet cover by means of the screw in the center of the cover (Figure B).  
THREE PRONG  
ADAPTERS ARE  
NOT TO BE USED  
IN CANADA.  
Figure B  
Figure A  
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ontrol Panel  
C
Display Window  
Speed Control  
Start/Stop  
AXIMUM  
M
ERFORMANCE  
P
Six Factory Pre-Set  
Programs  
Owner Controls  
High/Low Pulse  
®
Blending Sta tion MP  
ON/OFF switch - Located on the side of the Motor Base, the ON/OFF switch  
controls the power to the machine. With the machine plugged in, switch the  
machine to ON to ready the machine for blending.  
START/STOP button - Pressing START/STOP once starts and runs the machine  
and turns the blades. Press the START/STOP button again to stop the machine and  
the blades. (NOTE: Pressing one of the PRE-SET PROGRAM buttons, while the  
motor is running, will also stop the machine.)  
SPEED CONTROL button - Press the button to gradually increase the speed  
of the blades in increments of 1%, up to 100%. Press the button to gradually  
decrease the speed of the blades in increments of 1%, down to 7%. SPEED  
CONTROL is used to set the blending speed of the PULSE buttons (see  
Instructions, pg. 15) and the START/STOP button (see Instructions, pg. 16).  
NOTE: These settings will reset if the power is shut off.  
PRE-SET PROGRAM buttons - These buttons, numbered 1 thru 6, are  
pre-programmed blending cycles designed for the most commonly made drinks.  
Depending on the viscosity of the drink you are creating, pressing one of the six  
PRE-SET PROGRAM buttons will run the machine for a full cycle. The machine will  
stop by itself when the cycle is complete. A cycle varies in speed and length; see the  
Instructions on page 14 for a complete description of the range of each PRE-SET button.  
Due to the difference of recipes, your results may vary.  
See page 6 for information on Custom Programming these six buttons.  
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DISPLAY WINDOW - This area, depending on what button is pressed, displays a  
variety of operation messages. A “READY” message appears  
when there is power to the machine.  
OWNER CONTROLS - A control panel accessible by pressing the Vita-Mix logo.  
Press once to reveal the mode message. Press button  
1 then 6 within five seconds to continue. Once the correct code  
READY  
is entered the display will indicate the motor temperature  
(NORM, WARM, HOT), a usage count and a total. The  
“COUNT” is a machine usage total and can be reset. This  
MODE  
can be used to keep a count of the number of drinks sold in  
a week, day or even an hour. To clear, press and hold the  
START/STOP button for 5 seconds. The “TOTAL” keeps track  
of the machine usage, including production and testing, and  
cannot be cleared.  
TEMP COUNT TOTAL  
NORM 25  
100  
Press twice to reveal the name of the program controlling  
the PRE-SET buttons. If you are using the MP settings,  
this will read VITA-MIX SMOOTHIE PROGRAM.  
• Press a third time to reveal an option to reset the  
PRE-SET buttons to the original factory settings.  
Press a fourth time to exit and continue blending.  
VITA-MIX SMOOTHIE  
PROGRAM  
4 TO OVERWRITE  
CURRENT PROGRAM  
HIGH/LOW PULSE button - The pulse provides a quick increase or decrease in  
speed of the blades when blending. Press H to increase the motor to speeds that  
range from 51%-100%. Press L to decrease the motor speed down to a range of  
50% -7%. The PULSE button will override the running program (as long as it is  
depressed). Once released the original program continues its cycle.  
• The PULSE high (H) and low (L) speed is set by using the SPEED  
CONTROL buttons. To set, while pressing and holding a PULSE button,  
press the SPEED CONTROL or button until the desired motor speed  
is reached. The PULSE speed will remain at this setting until changed again  
with the SPEED CONTROL buttons.  
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ustom Programming  
C
The Blending Station® MP is packaged with an MP smoothie programming chip.  
Please keep the chip in a safe, easily accessible spot and always keep it in the  
original package. This chip is used to program your machine with the six smoothie  
programs optimized for the MP48 container. Although your machine comes from  
the factory pre-set with the MP programs, follow these instructions, when using  
the supplied programming chip, in the event your machines PRE-SET buttons  
were altered.  
Progra mming your On-Counter Blending Sta tion  
MP PRE-SET buttons  
1. Turn the machine on.  
2. Facing the front of the machine, insert the custom  
programmed chip with the words, “THIS SIDE FACING  
AXIMUM  
M
ERFORMANCE  
TO THE FRONT OF THE MACHINE” toward you and  
the silver contact bars up, into the port located below  
the label area on the front of the Blending Station MP.  
The DISPLAY WINDOW will read “NEW MODULE.”  
Custom  
Programmed  
Chip  
3. Within 10 seconds the six PRE-SET buttons will be  
re-programmed and the DISPLAY WINDOW will read  
“SAVED” then “READY.” If nothing happens when the programming chip is fully  
inserted, turn the chip in the opposite direction and try again.  
4. Remove the programming chip and return it to the original package.  
5. Press one of the six PRE-SET buttons to reveal, in the DISPLAY WINDOW, the  
name of the program/drink.  
Programming your In-Counter Blending Station MP  
PRE-SET buttons  
1. Turn the machine on.  
2. Remove the container from the machine.  
3. Lift the machine from the bottom edges to reveal the motor and housing area.  
With the machine facing towards you, locate the slot underneath on the right  
hand side of the machine between the motor and the outer wall.  
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4. Insert the custom programmed chip with the  
words, “THIS SIDE FACING TO THE FRONT  
OF THE MACHINE” toward you and the  
silver contact bars up, into the slot. The  
DISPLAY WINDOW will read “NEW MODULE.”  
5. Within 10 seconds the six PRE-SET  
buttons will be re-programmed and the  
DISPLAY WINDOW will read “SAVED” then  
“READY.If nothing happens when the  
programming chip is fully inserted, turn the  
chip in the opposite direction and try again.  
6. Remove the programming chip and return  
it to the original package.  
E
ANC  
M  
M
MU  
AXI  
7. Press one of the six PRE-SET buttons to  
reveal, in the DISPLAY WINDOW, the name of  
the program/drink.  
8. Carefully place the Blending Station MP motor  
back into the hole in the counter.  
In-Counter  
Hole  
Custom  
Programmed  
Chip  
Resetting the PRE-SET buttons to the origina l  
fa ctory settings  
WARNING: Please read all step before reprogramming. Resetting the  
PRE-SET PROGRAM buttons will revert the six program buttons to times  
that are not optimized for the MP48 container. Use the program chip  
supplied with your machine and follow the instructions on page 6 for  
programming your machine with the correct MP programs.  
1. Enter the OWNER CONTROLS (press the Vita-Mix Logo). “MODE” will appear  
in the display window. Press the PRE-SET buttons 1 and then 6. The display  
window will say “COUNT TEMP TOTAL.”  
2. Press the Vita-Mix Logo two more times to reveal the instructions on resetting the  
PRE-SET buttons.  
3. Press and hold button 4 until the DISPLAY WINDOW reads “RESTORING PLEASE  
WAIT.” The PRE-SET buttons are now reset to the original factory settings.  
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id Assembly  
L
NOTE: Outside the United States and Canada, your Blending Station® MP may  
come with a different container configuration.  
Two-Pa rt Lid  
48 oz. (1.4 liter) Maximum Performance Container  
The two-part lid is easy to clean and easy to put on, take  
off and seal.  
To remove a fully latched lid, lift the two tabs and pull  
upward and off.  
• Twist the center lid plug to fasten or remove.  
NOTE: The Maximum Performance Container will not  
work on older Vita-Mix® machines. If the container  
Figure A  
does not fit on the centering pad and will not properly  
engage into the drive socket, the container is not compatible  
with your machine. Contact Vita-Mix for more information.  
One-Piece Lid (optiona l)  
48 oz. (1.4 liter) Maximum Performance Container  
The one-piece lid is easy to clean and easy to put on and  
take off.  
• There is no lid plug for this lid.  
• Add ingredients through port on top.  
Figure B  
Cover with Remova ble Hinge Design  
Cover Door:  
1. The Cover Door can be removed by opening it until the door is horizontal.  
Then, gently spread the sides of the door over the round hinges and  
remove.  
2. To reinstall the Cover Door, gently spread the sides of the door and place  
the door hinge cutouts over the round hinges. (Figure C)  
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Tamper  
Back Cover:  
1. To remove the Back Cover from the Blending Station:  
a. First remove the Cover Door from the unit, as described above.  
b. Remove the two (2) Back Cover mounting screws located on the rear of  
the machine. (Figure D)  
c. From the rear of the machine, firmly push the bottom of the cover forward  
(towards the control panel), keeping the bottom edge of the cover against  
the motor base. DO NOT tilt or strike the cover during removal.  
d. Slide forward until the side latches on the front of the cover are released  
from the motor base. DO NOT strike the cover to “pop” the side latches  
from their tracks. Doing so will cause damage. The cover must only  
be removed by sliding it forward (towards the Control Panel).  
2. To replace the Back Cover on to the Blending Station:  
a. Place the Back Cover on the motor base approximately one (1) inch  
forward of its normal position.  
b. Slide the cover towards the back of the machine (away from the Control  
Panel). Make sure the side latches slide into their tracks.  
c. Push until back of cover is seated against the Motor Base.  
Make sure the Back Cover is fully seated in the back and the side  
latches are in their grooves before inserting and tightening the  
mounting screws.  
d. Replace and firmly tighten the two (2) Back Cover mounting screws.  
(Figure D) DO NOT overtighten. DO NOT use the mounting screws to  
pull the Back Cover into position. Doing so will cause damage.  
Cover Door  
Back Cover  
Back Cover  
Mounting  
Screws  
Hinge  
Figure C  
Figure D  
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n-Counter Installation  
I
Prepa ring the counter a rea :  
• Before cutting holes, make sure that there is adequate clearance under the counter  
for the motor. The motor will extend about 5-2/3" (14.4 cm) below the counter but  
it is best to allow at least 10" (25.5 cm) from the under-counter to shelves or any  
other equipment under the counter. Also, when using the removable cover design,  
the back of the hole must be at least 6" (15.2 cm) from any wall to allow for cover  
door clearance.  
• An extra 6.5" (16.5 cm) of open space above the top of the cover will be needed  
for placement and removal of the In-Counter machine and for custom programming  
the six PRE-SET buttons.  
• If installing unit into a closed cabinet, use a 4" dia. (10 cm) flexible vinyl duct (dryer  
hose) to vent exhaust. Attach the vinyl duct to the bottom of your In-Counter  
Blending Station® MP by forcing the end of the hose over the exhaust baffle of the  
unit. Run the vinyl duct out of the cabinet for proper ventilation. Do not vent hose  
into a wall, ceiling or a concealed space of a building. Multiple units should not  
vent to a common manifold unit but to separate places. If running your Blending  
Station MP causes a suction on your cabinet door, place a spacer in the door frame  
to allow proper intake of air.  
Do not use hose clamps or equivalent to attach exhaust hose on machine.  
• When cutting holes for placement of multiple In-Counter units, position the edge of  
the machines at least 12" (30.48 cm) apart to ensure quick cleaning and proper  
venting between machines.  
• In-Counter installation for a 120 VAC unit also requires you to have at least one  
20 amp outlet per machine under the counter, available within six feet of the  
Blending Station MP. 220 VAC and 100 VAC units require a dedicated line.  
Consult an electrician for proper electrical needs.  
• The In-Counter Blending Station MP also requires a gasket (provided in the  
machine’s original package) to be placed between the machine and the counter.  
See page 12 for instructions.  
DO NOT strike the blender when removing from the counter.  
Electrica l requirements:  
• 120 VAC • 50/60 Hz • 15 Amps  
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All 120 VAC Blending Stations MP are built using a U.S. three-prong  
grounded cord and require a 20 amp outlet.  
• 220/240 VAC • 50/60 Hz • 1300-1550 Watts  
• 100 VAC (Japan) • 50/60 Hz • 1300 Watts  
Blending Sta tion dimensions:  
• 17-1/2" (44.45 cm) high with lid closed  
• 21-1/2" (54.7 cm) high with lid open  
• Case depth: 12-3/4" (32.39 cm) with handle  
• Case width: 9-1/2" (24.13 cm)  
• Depth below counter: 5-2/3" (14.4 cm)  
• Recommended distance between machines: 12" (30.48 cm) from the edge of  
each machine or as far apart as possible.  
9-1/2” (24.3 cm)  
21-1/2”  
(54.7 cm)  
O UN CES  
4
4
3
2
1
8
0
2
4
6
6”  
(15.2 cm)  
17-1/2”  
(44.45 cm)  
12-1/2”  
(31.75 cm)  
8
4
AXIMUM  
ERFORMANCE  
5-2/3”  
(14.4 cm)  
12” (30.48 cm)  
12” (30.48 cm)  
IN-COUNTER  
HOLE  
Additional Unit  
Additional Unit  
7-1/2”  
(19 cm)  
deep  
Cut  
(if applicable)  
(if applicable)  
5.5" wide x 7.5"  
deep  
(14 cm x 19 cm)  
5-1/2” (14 cm) wide  
11  
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n-Counter Gasket  
I
Ga sket Insta lla tion Instructions:  
1. Follow the instructions on page 10 on preparing the counter area for the  
installation of your In-Counter Blending Station® MP. Also, use the Template  
Sheet (provided in your machine’s original package) to assist you in the placement  
and ventilation of your machine.  
2. Lay the blender on its back with the motor pointing toward you. Allow 1-2 in.  
(3 -5 cm) of the motor base to hang over the edge of the counter top to facilitate  
easy fitting of the gasket.  
3. Slide the power cord through the gasket, with the groove of the gasket pointing  
toward the machine base.  
4. Starting at one corner of the motor base, press the gasket onto the motor base,  
so that the groove in the gasket seats itself onto the stepped bottom edge of the  
motor base.  
5. Working around the bottom edge of the motor base, press the gasket onto the motor  
base until the entire perimeter of the gasket is firmly attached to the motor base.  
6. Carefully place the blender into the hole in the counter.  
7. Be sure that the gasket is properly seated on the motor base and against the  
counter top.  
8. Do not secure the machine to the counter with bonding materials.  
This gasket was designed to protect your machine from water  
damage and to reduce noise. Failure to properly install this gasket  
could result in moisture damage.  
Back  
Front  
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lending Tips  
B
1. If your recipe freezes up, try reducing the amount of ice. Compared to other  
blenders, you do not need as much ice to make an equally frozen drink in a  
Blending Station® MP.  
2. Place liquids and soft foods in your container first. Hard items and ice should  
be placed last.  
3. Whole, hard or frozen ingredients should be small. Solid frozen fruit is  
extremely difficult to blend. For best results, use semi-frozen fruit. Using same  
size batches of semi-frozen fruit and ice will keep your drinks consistent. If you  
notice chunks, reevaluate the batch size.  
4. When creating recipes, always allow for enough liquid to ease the blending  
process. For recipes with minimal liquid, use the Speed Control buttons to  
run the machine on its lowest settings until it is processing smoothly. Finish  
blending by using one of the Pre-Set Programs that best matches the  
drink’s viscosity.  
Ma intena nce Tips:  
NEVER bang the container against a surface to loosen the ingredients.  
Remove the container from the base and use a rubber spatula to remove thick  
mixtures from the bottom of your container.  
• NEVER shake or rattle a container in use while seated on the motor base.  
• NEVER remove the container before the machine has come to a complete stop.  
NEVER start the motor before the container is in place.  
The instructions appearing in this Owner’s Manual cannot cover  
every possible condition and situation that may occur. Common  
sense and caution must be practiced when operating and  
maintaining any appliance.  
13  
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nstructions  
I
How to opera te your Blending Sta tion® MP using  
the six Pre-Set Progra mmed Buttons.  
The following is the basic MP settings of the six PRE-SET buttons (your machine’s  
PRE-SET buttons may differ due to program revisions or if your Blending Station  
MP was programmed specifically for your business).  
Button 1: (:13) Blends thin drinks with just juice and ice. Button 1 will ramp the  
blending speed to medium high for 13 seconds.  
Button 2: (:18) Blends light coffee drinks. Button 2 will ramp the blending speed  
to high for 18 seconds.  
Button 3: (:20) Creates a specialty drink with a thick viscosity. Button 3  
will ramp the blending speed to high for 20 seconds.  
Button 4: (:15) This cycle is good for ice cream and regular coffee drinks.  
Button 4 increases to medium speed for 5 seconds and then ramps up slowly to  
high for 10 seconds.  
Button 5: (:20) Blend a regular smoothie on high. Button 5 increases to  
medium speed for 10 seconds and then ramps up slowly to high for 10 seconds.  
Button 6: (:25) Blend thick frozen fruits & hard ingredients for a thick but  
consistent smoothie. Button 6 increases to medium speed for 10 seconds and  
then ramps up slowly to high for 15 seconds.  
1. Place liquids and soft foods in the machine’s container first, solid items and ice  
last. Prepare food by cutting or breaking into 1-3 inch (3-8 cm) pieces. Frozen  
fruit, especially, should be as small as practical. Thawed or partially thawed  
fruit is recommended. We recommend PROGRAMMED button 5 or 6 for  
heavy-duty blending.  
2. Set the container on the motor base by aligning it over the centering pad  
anchored to the base. (Motor must be completely stopped before positioning  
container.) Containers are not to be used for hard, dry materials. Avoid running  
the Blending Station MP with container empty.  
3. Always use a lid when blending. If blending hot ingredients, the lid must be  
securely in place.  
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4. Select desired programmed setting by pressing any of the PRE-SET BUTTONS  
1 through 6. The machine will begin immediately to cycle through the selected  
program and turn off when the program is complete. Each button has a different  
pre-selected combination of speed and length for blending.  
NOTE: If you detect a change in the sound of the machine or if a hard or  
foreign object comes into contact with the blades, do not serve the drink. Inspect  
your blade assembly for loose, knicked or missing parts. If parts are loose, missing  
or knicked, replace with a new blade assembly. (See page 17.)  
5. Once one of the six PRE-SET PROGRAM buttons is pushed the machine will  
start and stop automatically. By pressing another PRE-SET BUTTON or the  
START/STOP button, the machine will stop the blending cycle.  
6. During any of the blending cycles, by pressing the PULSE H button, the speed of  
the blending can increase up to 100% of the motor speed. By pressing the PULSE  
L button during a blending cycle, the speed of the motor can be decreased down to  
7%. Once released, the motor speed will revert back to the blending cycle of the  
PRE-SET PROGRAM.  
NOTE: Use the SPEED CONTROL buttons to set the speed of the PULSE buttons.  
For example, when the H or L PULSE button is pressed and held, by simultaneously  
pressing and holding the or SPEED CONTROL button the motor speed will  
increase or decrease in 1% increments. When the SPEED CONTROL button is  
released, the PULSE button will remain set at the selected speed until altered with the  
SPEED CONTROL buttons.  
7. When the cycle is complete, the blender stops. Wait until blade comes to a  
complete stop before removing the lid and/or container from the motor base.  
8. Remove the container, pour, garnish and serve the drink.  
How to opera te your Blending Sta tion® MP using  
the Sta rt/ Stop a nd Speed Control buttons.  
Although using the PRE-SET PROGRAMMED buttons is highly recommended for the  
best drink, occasionally a drink may need special attention. By using the  
START/STOP button and the SPEED CONTROL button, you can manually control  
the speed of the Blending Station MP.  
CONTINUED ON PAGE 16  
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nstructions  
I
CONTINUED FROM PAGE 15  
1. Follow steps 1 through 3 of “How to operate your Blending Station® MP using the  
Six Pre-Set Programmed Buttons” section on page 14.  
2. The speed of the motor can be changed with:  
• the motor off.  
• the motor on.  
– Press the or buttons  
until the desired speed  
– With the container in place, press the  
START/STOP button. The machine  
will begin blending.  
– While the machine is running, press  
the or buttons  
percentage is displayed.  
100% is the highest setting  
and 7% is the lowest setting.  
– When the START/STOP button is  
pressed, the motor will ramp  
quickly to that speed.  
– Blending can be stopped by  
pressing the START/STOP  
button at any time.  
until the desired speed  
percentage is displayed.  
100% is the highest setting  
and 7% is the lowest setting.  
– Release the SPEED CONTROL  
button and the motor will now run at  
the desired speed.  
– The blending can be stopped by  
pressing the START/STOP button.  
3. The PULSE button can also be used to quickly increase the motor speed or  
decrease the motor speed. (See HIGH/LOW PULSE button description on page 5.)  
4. When done blending, press the START/STOP button to stop the motor.  
Wait until blade comes to a complete stop before removing the lid  
and/or container from the motor base.  
5. Remove the container from the motor base and serve the drink.  
NOTE: On all units, the built-in thermal sensor keeps track of how hot the motor gets  
and will warn the user and eventually shut down the motor if the motor is overheating.  
When overheated, the display will instruct the user to remove the container and run  
the machine until cool. This takes about two minutes. See page 25, “Cooling the  
motor,” for complete instructions. When overheating occurs, review your techniques  
and instructions. The motor may be getting hot when your recipes are too thick.  
Consider adding more liquid and consult Vita-Mix® or your local Vita-Mix Distributor  
for further assistance.  
16  
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lade Agitator Assembly  
B
Blade Agitator Assembly. The blade is sharp, use  
caution when handling. When inserting the blade assembly  
through the container bottom, grip the blades with a soft  
cloth, align the flat sides of the blade assembly with the  
flat sides of the container. Place the retainer nut back on  
the inserted blade assembly and tighten clockwise.  
Do not force. Do not attempt to disassemble blade  
assembly.  
3
Drive Spline. Mates with drive socket on the motor base  
to turn the blade. NOTE: Removing and replacing your  
container while the coupling is still rotating will strip the  
drive spline “teeth.(This part is NOT removable.)  
Retainer Nut. Must be snug. Use the available retainer  
nut wrench for best results. (Refer to the diagram below  
to remove or replace.)  
Never use a blade assembly with loose, damaged or knicked components.  
Reta iner Nut Remova l  
• The retainer nut is easily removed using the  
Retainer Nut Wrench. To order a Retainer Nut  
Wrench please call your Vita-Mix distributor and  
ask for Item #15596.  
To remove, turn the container upside. Using the  
Retainer Nut Wrench turn the wrench counter-  
clockwise to loosen the nut. Once loosened,  
remove by hand.  
To replace, position retainer nut on top of blade  
assembly and hand tighten. Then, using the  
Retainer Nut Wrench, tighten clockwise until it  
Retainer Nut Wrench  
stops. If it is not tight enough, you will notice  
increased container noise.  
17  
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arts List  
P
Item# Pa rt  
#15569  
#15567  
#1159  
48 oz. (1.4 liter) - MP Container without lid assembly or blade assembly  
48 oz. (1.4 liter) - MP Container, blade assembly, no lid assembly  
48 oz. (1.4 liter) - Lid plug  
#15566  
#15574  
#15575  
#15576  
#18002  
#18003  
#18004  
#15579  
#891  
48 oz. (1.4 liter) - MP Container, blade assembly & lid assembly  
48 oz. (1.4 liter) - Two-part lid assembly  
48 oz. (1.4 liter) - Lid only (no plug)  
MP Container one-piece lid (lid plug not required)  
Back cover and cover door with removable hinge design  
Cover door with removable hinge design  
Back cover with removable hinge design  
Sound reducing centering pad  
Drive socket  
#15585  
#15598  
#15596  
#18005  
#15603  
Heavy-duty retainer nut  
Agitator assembly (XP blades)  
Retainer nut wrench  
Metal screws - (2)  
In-Counter gasket  
PGM121 Programming chip - Blending Station MP  
NOTE: Blade assembly, drive socket and retainer nut are not compatible on other  
Vita-Mix polycarbonate or stainless steel containers. Other than the drive  
socket, blade assembly and retainer nut, this unit is not user serviceable.  
Outside the United States and Canada, your Blending Station® MP  
may come with a different container configuration. Contact your local Vita-Mix  
distributor for part numbers.  
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#1159  
#15574  
#15575  
#15603  
#15576  
#15569  
#15598  
#15566  
O UN CES  
4 8  
4 0  
3
#15567  
#15585  
#891  
#15596  
#15579  
PGM121  
#18003  
#18005  
#18004  
#18002  
19  
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are and Cleaning  
C
Care Note  
To ensure that you get the longest possible life from your Vita-Mix product, we  
recommend the following products, when used as directed by the supplier:  
Cleaning Products  
Supplier  
Solid Supra, Solid Power, . . . . . . . . . . . .Ecolab, Inc., St. Paul, MN  
Guardian Acclaim, Solid Guardian Plus,  
Solid Super Impact, Solid Insure  
800-352-5326  
Diverpak . . . . . . . . . . . . . . . . . . . . . Diversey, Livonia, MI  
Eclipse H2  
800-521-8140  
Liqui-Safe L7  
Acclean . . . . . . . . . . . . . . . . . . . . . Klenzade Products  
Poly-Brite  
Division of Ecolab  
St. Paul, MN  
612-293-2165  
Glow MB-1 . . . . . . . . . . . . . . . . . . . .Wesmar Company, Inc.  
Lustre NC-25  
Lustre Plus  
Seattle, WA  
206-783-5344  
PSRA 41-D, PSRA 41-E . . . . . . . . . . . . .Anderson Chemical Co.  
Liqui-Ware 1, Liqui-Ware MC  
D-Flex, Sur-Met  
Litchfield, MN  
800-366-2477  
Rinse Aids  
Supplier  
Solid Rinse Dry . . . . . . . . . . . . . . . . . Ecolab, Inc., St. Paul, MN  
Solid Brilliance  
800-352-8140  
Jet Dry, Rinse Dry  
Destainers  
Supplier  
NuWare . . . . . . . . . . . . . . . . . . . . . Diversey, Livonia, MI  
800-521-8140  
DO NOT use abrasive cleaning agents or concentrated bleach  
when cleaning.  
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CARE NOTE: Do not let mixtures, liquids and food products dry within the  
container. Rinse throughout use. Drying product may lock around the blade and  
weaken/tear the bearings seal when restarted. Do not place containers in the freezer.  
Extremely low temperature combined with hot ingredients and/or the immediate  
rapid action of the blade may crack the container.  
Motor Ba se  
1. Unplug the power cord.  
2. Wash outside surface with a damp soft cloth or sponge, which has been rinsed  
in a mild solution of liquid dish soap (Ivory Liquid® or equivalent) in warm water.  
NEVER IMMERSE MOTOR BASE IN WATER OR OTHER LIQUID. NEVER  
POUR WATER OR ANY OTHER LIQUID ON THE MOTOR BASE.  
3. Polish with a soft cloth.  
Control Pa nel  
Gently wash the front panel with a soft cloth and a low pH balanced soap, being  
careful not to scratch the Display Window.  
NOTE: Be sure to wring excess water out of cloth or sponge when cleaning  
around the controls, drive socket or any electrical part.  
Lid  
Separate the lid and plug, then wash in warm soapy water. Rinse clean under  
running water and dry. Reassemble before use. (See pages 8 & 9.)  
Cover Door  
The cover can be removed (see page 9) and cleaned by placing under running  
water and washed with a soft cloth. Wipe dry and replace back on the base.  
NOTE: DO NOT wash cover door in dishwasher.  
In-Counter Ga sket  
Carefully remove the gasket from under the blender (In-Counter model only). Wash  
the gasket in warm, soapy water, rinse clean and let dry. Reassemble before use.  
(See page 12.) Make sure the gasket is seated properly against the blender  
and the counter.  
CONTINUED ON PAGE 22  
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are and Cleaning  
C
CONTINUED FROM PAGE 21  
Conta iner  
1. To clean: Fill pitcher 1/4 full with warm (110˚F/43˚C) water and add a couple  
drops of dish soap.* Return container to motor base and firmly position the two-  
part lid. Run machine for 30 seconds. Empty container. Repeat this step.  
*NOTE: For maximum container life, do not wash in dishwasher.  
2. Fill pitcher 1/4 full with warm (110˚F/43˚C) water (do not add soap). Return  
container to motor base and firmly position the two-part lid. Run machine for  
30 seconds. Empty container.  
3. If any solid residue remains, remove the blade agitator assembly (see page 17)  
and wash all container parts in warm soapy water. Rinse and drain. Reassemble  
before next step.  
DO NOT soak the blade agitator assembly.  
4. To sanitize: If all solid residue is gone after step 2 or after completion of step 3,  
fill container 1/4 full with a sanitizing solution mix.** Return container to motor  
base and firmly position the two-part lid. Run machine on HIGH for 30 seconds.  
Empty container.  
5. Return container to motor base and run machine empty for an additional  
5 seconds. Do not rinse after sanitizing.  
**Recommended sanitizing solution: 1-1/2 teaspoons Clorox® or other institutional  
bleach, in 2 quarts (2.0 liter) water.  
Important: Check your blades daily for loose, knicked or missing  
parts. If you find something is loose, knicked or missing, replace  
the blade assembly before use. Do not tighten hex-headed screw  
(on top of blade assembly). If loose, replace blade assembly.  
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pecifications  
Blending Sta tion® MP On-Counter:  
S
Height of unit closed: 22" (55.88 cm)  
Shipping weight: 21 lbs. (9.534 kg)  
Dimensions 22" High x 9-1/2" Wide x 10-1/2" Deep  
(55.88 cm x 24.3 cm x 26.67 cm)  
Blending Sta tion MP In-Counter:  
Height of unit above counter: 17-1/2" (44.45 cm) closed  
Depth of unit below counter: 5-2/3" (14.4 cm)  
Shipping Weight: 18 lbs. (8.172 kg)  
Dimensions: 24" total Height x 9-1/2" Width x 12-1/2" Depth  
(60.96 cm x 24.3 cm x 31.75 cm)  
NOTE: For In-Counter installation, refer to pages 10-12.  
Power Requirements:  
Volts: 120 VAC  
Amps: 15  
Hz: 50/60  
Volts: 220/240 VAC  
Watts: 1300-1550  
Hz: 50/60  
Volts: 100 VAC (Japan)  
Watts: 1300  
Hz: 50/60  
THREE PRONG  
ADAPTERS ARE NOT TO  
BE USED IN CANADA.  
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roubleshooting  
T
Top nine problems you ca n fix on your own:  
1. Problem:  
Solution #1:  
• Display Panel reads  
Turn the machine off and on again to reset  
the programming.  
Solution #2:  
THERMAL SENSOR FAILURE  
Call Vita-Mix Customer Service.  
2. Problem:  
Solution #1:  
• Loud noise from blender container  
blade area  
• Container blades do not spin  
• Increased vibration  
• Leaking from bottom of container  
Broken or worn drive socket. Replace (Item  
# 891). Instructions are included with part.  
Solution #2:  
Check blade assembly for loose, damaged  
or knicked components and replace.  
Solution #3:  
Tighten retainer nut on the bottom of  
the container.  
3. Problem:  
Solution #1:  
• Loud grinding noise from the blender  
motor  
Due to some faulty motor bearings, your  
machine may need to be repaired. Call  
Vita-Mix Customer Service.  
4. Problem:  
Solution #1:  
• Machine will not run  
Double-check to make sure power cord is  
• Display screen does not say “READY” firmly in power outlet.  
Solution #2:  
Check to make sure the ON/OFF switch is in  
the ON position.  
Solution #3:  
Turn the ON/OFF switch to OFF, then ON, to  
reboot the electronics.  
5. Problem:  
Solution #1:  
• Machine starts then shuts off  
Check to make sure there is power to the  
machine.  
Solution #2:  
Call Vita-Mix Customer Service.  
6. Problem:  
Solution #1:  
• Display Panel reads  
Let the machine cool down for an hour, then  
restart.  
Solution #2:  
MOTOR LOCKED PROGRAM  
TERMINATED  
Call Vita-Mix Customer Service if the  
machine does not work after sitting at room  
temperature for 24 hours.  
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7. Problem:  
Solution #1:  
• Machine is running irregular  
Turn the machine OFF and ON again to reset  
• Display panel reads garbage  
the programming.  
• “NO PROGRAM” is displayed when a Solution #2  
button is pushed  
Reset the machine to its original factory  
• Button pressed starts the wrong  
program  
settings. (Follow the instructions on page 7.)  
Solution #3:  
• Machine starts by itself  
Try plugging the machine into a new outlet.  
• A specific program button is defective Solution #4:  
• Machine was turned off for a day,  
week or month and turned on, but  
there is no power  
Call Vita-Mix Customer Service.  
• Machine did not work right out of  
the box  
• Machine works but no information  
displayed on screen  
• Program buttons run the blender on  
the same speed  
8. Problem:  
Solution #1:  
• Display panel reads  
A new programming chip is needed. Call  
Vita-Mix Customer Service.  
CORRUPT DATA  
9. Problem:  
Solution #1:  
• Machine stops in the middle of its  
Plug the machine into its own power supply.  
blend cycle and resets; display panel Solution #2:  
reads “VITA-MIX GENERAL  
Make sure the machine is not running on a  
PROGRAM” then “READY”  
long extension cord.  
Cooling the motor:  
If the machine has overheated:  
• The motor will stop and the message “MOTOR HAS  
OVERHEATED REMOVE THE CONTAINER, THEN PRESS  
START,” will scroll across the display window, while the words  
“HOT SHUTDOWN” will remain in the display window alerting  
you of the problem.  
MOTOR HAS OVERHEATED REMOVE..  
HOT SHUTDOWN  
• The machine will not run until the container is removed and  
the motor has cooled. Remove the container, shut the cover  
door and press the START/STOP button and run the machine  
for two minutes.  
• When the motor is cool, “READY” will appear in the display  
window.  
READY  
If you cannot fix your machine with these suggestions, technical help is available by calling  
800-4DRINK4 (800-437-4654) or 440-235-0214. Outside the United States and Canada  
contact your local Vita-Mix Dealer or contact Vita-Mix International at +1-440-782-2450, Email  
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arranty  
W
Limited Wa rra nty  
Vita-Mix® Corporation warrants your Commercial Blending Station® MP to be free  
from defects in materials and workmanship for a period of three years from the date  
of purchase when used in accordance with the accompanying instruction booklet.  
Provisions of this limited warranty are void if your Blending Station MP has been  
subjected to obvious abuse, negligence, accident, alteration or failure to follow  
operating instructions, or product exposure to abnormal or extreme conditions.  
Cosmetic changes such as discoloration of parts of the product in the hands of  
the user or the effects of the use of abrasive cleaners will not be warranted or  
considered defects. The cleaning or removal of food products along with any  
damage caused by allowing them to build-up is not covered by this limited  
warranty. Improper installation of the in-counter model is not covered by this  
warranty. Also this warranty is void if the Blending Station MP is put into a sound  
reduction chamber or otherwise prevented from receiving proper cooling. In the  
event your Vita-Mix appliance needs service or repair covered by the terms of  
this warranty, please call the Vita-Mix Corporation for shipping instructions.  
The Blending Station MP must be sent in original or sufficient packaging.  
This limited warranty is in lieu of any other warranty expressed or implied.  
No representative or any other person is authorized to make any other warranty  
or to assume any liability not strictly in accordance with the foregoing. This limited  
warranty gives you specific legal rights which may vary from state to state.  
Proof-of-purchase may be required to prove date of purchase.  
Outside the Continental USA, other warranties will apply. (Call or check  
with distributor for details.) In case of shipping damage, notify the shipper or  
carrier immediately.  
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ervice Contract  
S
This Blending Station® MP includes a 1-Year Service Contract effective from  
date of purchase. In the event your machine should need parts or repairs  
covered under this Service Contract, call Vita-Mix® customer service  
immediately for instructions. Proof of date of purchase may be required.  
This does not cover abuse, misuse, tampering, improper installation or  
extreme conditions.  
The Vita-Mix Service Contract includes the following:  
1. Only one extra drive socket - to facilitate simple repairs and prevent down time -  
is included and packaged with each machine.  
2. Additional drivers, unless defective, are not covered. NOTE: to determine if you  
have a defective part please order a replacement part through Vita-Mix Customer  
Service, and when the new part arrives, return the old part in the same packaging.  
Vita-Mix will inspect the returned part and, if defective, issue a refund for the price  
of the new part. A part will be considered defective if no abuse or neglect was  
involved with its break. Non-defective parts sent to Vita-Mix for inspection will not be  
returned if deemed unusable. Service Contract covers functionality of the machine  
but not abuse or lack of recommended maintenance.  
3. In Continental USA, sender pays freight one way to Vita-Mix Corporation. Vita-Mix  
Corporation pays UPS ground freight charges to return machine to sender. Sender  
pays costs for special shipping requests. Outside the Continental USA, other  
service contracts may apply.  
NOTE: Limited Warranty and Service Contract are honored directly through the  
Vita-Mix Corporation, Cleveland, Ohio USA. Non-warranty repairs can be performed  
by any CFESA service center. Call Vita-Mix at 800-4DRINK4 (800-437-4654) or  
440-235-0214.  
Before returning this product for any reason, including repair, please, first contact our  
Customer Service Department at: 800-4DRINK4 (800-437-4654) or 440-235-0214  
to receive a “Return Authorization Number.” Outside the USA, contact your  
Vita-Mix Distributor.  
27  
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VITA-MIX® CORPORATION  
Foodservice Division  
8615 Usher Road, Cleveland, Ohio 44138-2103 USA  
©2004 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or  
by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system  
without the written permission of the Vita-Mix Corporation.  
Printed in U.S.A  
XTG011 12/04  
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