Viking Dishwasher 451 User Manual

Viking Use & Care Manual

Viking Range Corporation

111 Front Street

Greenwood, Mississippi 38930 USA

(662) 455-1200

For product information,

call 1-888-VIKING1 (845-4641)

or visit the Viking Web site at

vikingrange.com

451 Series Built-In Dishwashers

F20879C EN

(022213)

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Important Safety Instructions

• DO NOT operate your dishwasher unless all enclosure panels are

Read all instructions before using the dishwasher.

properly in place.

• It is your responsibility to be sure your dishwasher

• DO NOT abuse, sit on or stand on the door or dish rack of the

Has been installed by a qualified installer.

dishwasher.

Has been properly grounded.

• DO NOT tamper with controls.

Has been properly connected to an appropriate electrical supply,

• To reduce the risk of injury, do not allow children to play in or on a

dishwasher.

water supply and drain.

Has been securely mounted to the cabinet.

• If hot water has not been used recently (usually two weeks or

longer), hydrogen gases may buildup in the water heater and the

hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To prevent

injury or damage, before using your dishwasher, turn on all hot

water faucets and allow water to run for several minutes before

using your dishwasher. This will allow gases to escape. Do not

smoke or use any open flames near the faucet while it is open.

Is properly maintained.

Has had all shipping materials, packaging and

temporary labels removed.

• Install dishwasher so that it is protected from the elements. Protect

dishwasher from freezing to avoid possible fill valve damage.

• Depending on cycles/options selected, the dishwasher operates at

very high water temperatures 155°F (68°C) on some models. Use

extreme caution when opening unit or handling dishes.

• DO NOT use an extension cord to connect the dishwasher

to electricity.

• DO NOT use door to push racks in. Close the dishwasher door

•

Use the dishwasher only for its intended function.

when not in use.

• To avoid the risk of personal injury due to steam burns, open door

slowly to allow steam to escape before opening completely.

• DO NOT repair or replace any part of the appliance unless

specifically recommended in the manual. All other servicing should

be referred to a qualified authorized technician.

• Use only detergents and rinse agents recommended for use in

household dishwashers, and store them in a safe and dry

environment away from the access of children.

• When discarding an old dishwasher, always remove the door to

prevent accidental entrapment.

• When loading items to be washed, place sharp items so that they

are not likely to damage the door seal and load sharp knives with

the handles up to avoid the risk of personal injury.

SAVE THESE INSTRUCTIONS!

• DO NOT wash plastic items unless marked “dishwasher safe” or the

equivalent.

• DO NOT operate the dishwasher without the filters in place.

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Warnings & Safety

Warning and Important Safety Instructions appearing in this manual

are not meant to cover all possible conditions and situations that may

occur. Common sense, caution, and care must be exercised when

installing, maintaining, or operating the appliance.

WARNING

Electrical Shock Hazard

Electrically ground dishwasher.

ALWAYS contact the manufacturer about problems or conditions you do

not understand.

Connect ground wire to green ground connector

in terminal box.

Recognize Safety Symbols, Words, Labels

DO NOT use an extension cord.

Failure to follow these instructions, can result in death,

fire or electrical shock.

DANGER

Hazards or unsafe practices which WILL result in

severe personal injury or death

WARNING

Tip Over Hazard

DO NOT use dishwasher until completely installed.

DO NOT push down on open door.

WARNING

Hazards or unsafe practices which COULD result in

death or severe personal injury

Doing so can result in serious injury or cuts.

CAUTION

WARNING

Hazards or unsafe practices which COULD result in

minor personal injury.

Excessive Weight Hazard

Use two or more people to move and install dishwasher. Failure to do so can

result in back or other injury

All safety messages will identify the hazard, tell you how

to reduce the chance of injury, and tell you what can happen if

the instructions are not followed.

WARNING

Read and follow all instructions before using this appliance to prevent

the potential risk of fire, electric shock, personal injury or damage to the

appliance as a result of improper usage of the appliance. Use appliance

only for its intended purpose as described in this manual.

Never operate the dishwasher without the filters in place.

WARNING

State of California Proposition 65 Warning

• This product contains one or more chemicals known to the State of

California to cause cancer.

To ensure proper and safe operation: Appliance must be properly

installed and grounded by a qualified technician. Follow installation

instructions enclosed with this appliance. DO NOT attempt to adjust,

repair, service, or replace any part of your appliance unless it is specifically

recommended in this manual. All other servicing should be referred to a

qualified servicer.

• This product contains one or more chemicals known to the State of

California to cause birth defects or other reproductive harm.

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Features

• Vari-Pressure Intelli-Wash™ System

Customizes water volumes and water pressure to selected cycles

and options. The wash system includes multi-level washing with two

high quality stainless steel wash arms and an exclusive blockproof

Flexible-Fluid™ coupling direct water feed. The exclusive

DishGuard™ Protector prevents spray arm blockage from lower

rack load while protecting dishes.

• Central Intelligence™ System

Constant communications optimize performance by measuring

water temperature and water volume.

• Five-Stage Filtration and Waste Removal System

Prevents redepositing of food particles by assuring 100% filtered

water is delivered to dishes in all cycles resulting in clean spot-free

dishes. The system includes a removable coarse strainer, exclusive

Triple-Clean™ filtration with self-cleaning jets, and an exclusive ultra

hard food waste disposer.

• Sure-Temp™ Water Heating

HydroFlo™ water heater automatically heats water to appropriate/

selected temperature, assuring excellent washing performance.

• AirFlo™ Gentle Drying

6/7

Gentle, effective and safe fan-driven system delivers air over, under

and around dishes.

• Quiet Clean™ Performance Packages

1. Roller Bearing™ upper rack

• Hold-Tight™ dividers (3)

• One-piece stemware

cradle/cup shelf (2)

2. DishGuard™ protector

3. Sliding side utensil basket

4. Lower rack

5. Top-of-door hidden control

panel

6. Automatic detergent dispenser

7. Automatic rinse agent

dispenser

Engineered top to bottom for the quietest operation possible. The

combination of a quiet motor, separate motor and pump for

washing and draining, sound absorbing insulation and cushion

mounted key operating components provides a unique Quiet

Clean™ sound package.

8. Stainless steel wash arms (2)

9. Removable coarse strainer

• “Load-As-You-Like” Sturdi-Bilt™ Racks

• One-piece fold down tines 10.Fine filter

(4 rows)

• Two-piece silverware

basket with lids

Fully useable and removable nylon coated steel racks accommodate

15 international place settings of china in a single load.

• Diamond-Brite™ Stainless Steel Tank and Inner Door

Brightly polished surgical stainless steel to maintain optimum long-

term appearance.

• NSF Certified

• Energy Star Qualified

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Features: Cycles

451 Model

Cycles

Options

Wash Cycles

licensed food establishments. Available only with POTS/PANS and

NORMAL WASH.

POTS/PANS

Heavily soiled pots, pans and casserole dishes. Long heated prewash

loosens up encrusted food. High temperature main wash and final rinse.

DELAY START

Lets you delay running the dishwasher for up to 10 hours. To set

“DELAY START”, select the desired wash cycle and option(s). Press the

“DELAY START” button once and the number “2” will light, indicating

a two hour delay. If you desire a longer delay, continue pressing the

“DELAY START” button to a 10 hour delay. The corresponding number

on the button will light. Once you have set the desired delay time,

press the “START” button and close the door. “DELAY START” is not

available with the Rinse/Hold cycle.

NORMAL WASH

Normally soiled dishes. Energy-usage label is based on this cycle.

LIGHT/CHINA

Lightly soiled items, china and crystal. Lower temperatures and pressure

levels for cleaning delicate items.

FAST WASH

To remove light films and residue on dishes and glassware. Short wash

times and varying pressures.

AUDIBLE SOUND SIGNAL

A single beep will occur when you select cycles, options and press the

“START” key. If the “START” button is not pressed or if the door is not

closed within 4 seconds of pressing the “START” button, 3 short beeps

will occur. The end of cycle signal consists of 2 long beeps. For all other

error messages and to deselect the audible sound signal, see the

Troubleshooting/Fault Codes section.

RINSE/HOLD

All dishware. Short rinse with no heat.

Options

ILLUMINATION OF BUTTONS

TOP WASH

Option, Cycle and Start buttons will only illuminate after they are

selected. The "SANITIZED" indicator will illuminate when the cycle

has been completed. If your dishwasher did not properly sanitize your

dishes, the indicator light will not illuminate. This can happen if the

cycle is interrupted or the water could not be heated to the required

temperatures. The "SANITIZED" indicator light goes off after you have

opened and closed the door or if you press and hold the START/RESUME

button. The Start/Resume button will blink if cycle is interrupted.

Washes dishes on top rack only. Available only with NORMAL WASH.

HI TEMP WASH

Increases the temperature, adding heat, time and water for improved cleaning

performance. Available only with POTS/PANS and NORMAL WASH.

Note: Periods of soaking will occur to aid in removal of baked on soils.

SANITIZED 155°F RINSE

Raises water temperature to 155°F in the final rinse. Adds heat and time

to the cycle. This high temperature rinse sanitizes your dishes and

glassware in accordance with NSF/ANSI STANDARD 184 for Residential

Dishwashers. Certified for residential dishwashers and not intended for

POWER ON LIGHT

A blue light will illuminate from the bottom middle of the dishwasher

kickplate when a cycle is running. The Power On light will blink if cycle

is interrupted.

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Cycle Data

Preparing Dishes

It is not necessary to rinse normal food soils off the dishes before

putting them in the dishwasher, although larger solid particles, such as

bones, seeds, skins, pits, and toothpicks should be removed.

Total

Recommended

dish types/

soil level

Total

Wash Time

(minutes)

Cycle

name

water

Temperatures

(gal.) 120F˚ (49C˚)

If you are not going to run the dishwasher immediately after loading, it

is best to rinse salty and highly acidic foods off stainless steel, silver,

and silverplate flatware. Prolonged contact of foods—including lemon

juice, salt, vinegar, mustard, mayonnaise, and salad dressings—with

stainless steel can cause corrosion (pitting).

Pots/

Pans

Heavily soiled

pots, pans and

casserole dishes

Main–145° F (63°C)

Rinse–150° F (66°C)

8.4

138

(min.)

Normal

Wash

Normally soiled

dishes

Main–120° F (49°C)

Rinse–140° F (60°C)

4.25

110

(min.)

Before Operation

1. Load the dishes per recommended loading. See section on Loading

Dishwasher.

2. Make sure there is rinse agent in the dispenser. Add rinse agent if

needed. See section on Rinse Agent.

3. Add proper amount of detergent and pre-wash. See section on

Dishwasher Detergent.

4. Push both top and bottom racks in.

5. Select the desired cycle and option(s).

6. Press “START”. The “START” symbol will illuminate to indicate the

unit is ready.

Light/

China

Lightly soiled

china and crystal

Main–125°F (51.7°C)

Rinse–130°F (54°C)

5.4

5.8

112

(min.)

Fast

Wash

Lightly soiled

dishware and

glassware

Main–130°F (54°C)

Rinse–135°F (57°C)

(min.)

Rinse/

Hold

All dishware

Rinse

1.4

(min.)

7. Close the door tightly until you hear a click. Otherwise, the

dishwasher will not start.

Note: Will perform properly if connected to “cold” water–50°F (10°C).

Cycle times will be extended.

Option Restrictions

All options are not available for all cycles. Please note the following:

Note: All cycle times, temperatures and fills are approximate and are

dependent on installation and environmental conditions.

• The option “HI TEMP WASH” is not available with the

“LIGHT/CHINA” or “FAST WASH” cycles.

Note: Heating delays to meet set temperatures may extend the

cycle times.

• No options are available in the “RINSE/HOLD” cycle.

• The option “TOP WASH” is available only with the “NORMAL

WASH” cycle.

Note: AirFlo™ Gentle Drying will add approximately one hour to the

total cycle time.

• The option “SANITIZED 155°F RINSE” is not available with the

“LIGHT/CHINA” or “FAST WASH” cycles.

After selecting the wash cycle and options, depress “START” button.

The start symbol will illuminate. This merely means the machine is

ready. Close the door securely within 4 seconds of pressing the

“START” button.

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Changing a Program

Washing Recommendations

Changing a Program After the Unit has Started

The dishwasher is programmed to stop operating if the door is opened

during a cycle. To change a program or option after starting the

machine, open the door slightly to let the spray arms stop rotating and

avoid getting sprayed with water. Press and hold “START” for four

seconds to cancel the current selection, then press the touchpad(s) for

your desired selection.

Most household dishes such as plates, saucepans, and flatware are

dishwasher safe. If you are unsure, check the manufacturer’s

recommendations before washing. You are responsible for what is

washed in the dishwasher.

Materials Dishwasher safe?

Comments

Aluminum

Yes

Anodized aluminum may fade or

darken. Disposable aluminum may

contact other dishes and cause

dark spots.

exceptions:

anodized and

disposable

aluminum

Press “START” again and close the door. The drain pump will run to

remove any dirty water from the dishwasher before starting the newly

selected cycle. Check to make sure there is still detergent in the

detergent dispenser.

Cast iron

Not recommended Seasoning will be removed and the

cast iron will rust.

Opening the Door after Cycle has Started

If the door is opened after the cycle has started, the ”START” button

will flash to indicate that the dishwasher is in Standby Mode. Press the

“START” button and close the door securely within 4 seconds to

restart the cycle.

China/

stoneware

Yes

China without decoration or with

exceptions:

antique, hand-

painted, or gold

leaf

glaze covered patterns is usually

dishwasher safe. Antique, hand-

painted and gold-leaf China may

discolor or fade.

Crystal

Yes

exceptions:

antique, some lead

crystal

Position crystal so that it will not

fall over or knock against other

dishes. Some types of lead crystal

may etch in dishwasher.

Flatware

with

Not recommended Certain adhesives may loosen and

cause thandles to come off.

glued

handles

Glass

Yes

exceptions:

Milk glass may discolor with

repeated washing.

milk glass

(not recommended)

Gold-

Not recommended Gold-plated flatware may discolor.

plated

flatware

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Washing Recommendations

Rack Adjustments

The Lower Rack

The lower rack is best for

dinner plates, smaller

plates, serving plates,

larger bowls, pots, and

pans.

Materials Dishwasher safe?

Comments

Knives

Yes

Position knives in large items tray

so that blades are not touching.

Knives may become dull if the

blades contact other items.

Non-stick

coatings

Not

recommended

Coating may wear off with repeated

washing.

• Securely place heavily

soiled cookware face

down in the rack.

• Use the fold-down

tines to provide space

for large items such as

pots and pans.

Pewter/

brass/

bronze

Not

recommended

Pewter, brass, and bronze may

tarnish or pit.

Plastic

Yes

Disposable plastic cannot withstand

high water temperature or

dishwasher detergent.

Fold-Down Tines

• Make sure pot handles and other items do not stop rotation

of lower wash arm by hanging below the rack.

Rinse stainless steel items if they

will not be washed immediately.

Prolonged contact with salty or

acidic foods will stain. Position

stainless steel pieces so they do not

contact dissimilar metals.

Stainless

steel

The Upper Rack

The upper rack is best for

glasses, cups, bowls, small

plates, and saucers and

can accommodate full sized

plates up to 10-1/4”.

Silver/

silverplate

Yes

Rinse silver/silverplate items if they

will not be washed immediately.

Prolonged contact with salty or

acidic foods and foods containing

sulfur will stain. Position stainless

steel pieces so they do not contact

dissimilar metals.

• Make sure items

hanging below the rack

do not block the

rotation of the wash

arm.

• Make sure small plastic

items are held firmly in

place with Hold Tight™ dividers.

• Arrange stemware between prongs of stemware cradle so

that the stemware cannot move easily.

• Make sure items hanging below the rack do not block the

rotation of the wash arm.

Stemware Cradle

Tin

Not

recommended

Tin may rust.

Wood

Not

recommended

Wash wood items by hand. Wood

may warp, crack, or lose its shape

or finish in the dishwasher.

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Loading the Dishwasher

Two-Piece Silverware Basket

The silverware basket is designed with flexibility in mind. It can be

positioned on the lower rack and also in the upper rack. The design also

allows the basket to be divided into two separate, smaller baskets for

additional loading options.

General Loading Guidelines

• Load all items so that the force of the water and the

detergent reach soiled surfaces.

• Do not let china, crystal, and other delicate items touch

each other during dishwasher operation.

•

Do not use door to push racks in.

Note: Do not load dishes in a manner that would block the detergent

dispenser lid from completely opening. The detergent dispenser lid could

be damaged.

Note: Do not put sterling silver or silver-plated flatware in the same

compartment with stainless steel. Contact between the metals can

damage silver.

DO NOT put stainless steel of different qualities close to each other.

Grasp the basket as shown and push

the two halves in opposite directions

to release the locking tabs.

Contact can damage metals.

Rinse stainless steel items if they will not be washed immediately.

Prolonged contact with salty or acidic foods will cause stains.

Extra Quiet Operation Hints

Your dishwasher has been designed and engineered to give superior

cleaning results and to operate very quietly. To avoid any extra

clattering or thumping noises during operation:

• Keep sink drain plugs inserted during dishwasher operation to

prevent noise transfer through drains.

•

Load dishes so they do not touch each other.

Make sure lightweight items are secured in the rack.

• Make sure pot lids and handles, pizza pans, cookie sheets, etc., do

not touch interior walls.

Repeat step 1 on opposite end

of basket.

The Silverware/Cutlery Basket

Tips for Best Cleaning Results:

• Distribute items evenly and mix knives, forks, and spoons so that

items will avoid nesting.

• Always place forks and spoons with eating portions up and handles

down.

• Compartments with lids help separate the silverware for the best

cleaning and drying results. The lids also hold small, lightweight items in

place.

• IMPORTANT: Sharp or pointed items, such as knives, should always

be put in with the point down to protect your hands.

Pull the two halves apart.

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Loading Two-Piece Silverware Basket

Sliding Side Utensil Basket

(10 Place Setting)

Sliding side

utensil basket

Shipping

plugs

Note: Dishwasher shown with top rack removed.

Note: Sliding side utensil basket is easy to remove. spatulas, serving

spoons, and knives. The side basket is shipped with two shipping plugs

to keep it from moving during shipment. To remove the side basket from

the dishwasher, the plugs must be removed first.

-Slide basket out of the tank.

-Push on the back of the plugs until they dislodge from the

basket.

To remove the basket after removing plugs, pull basket out of interior of

tub, lift up on basket until clips are in the lowest position, then pull basket

towards the center of the unit.

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Loading Racks

(10 Place Setting)

Loading Racks

(15 International Place Setting)

Upper Rack

• 10 glasses

• 12 coffee

cups

• 10 coffee cups

• 10 saucers

• 15 glasses

• 11 bowls

• 11 saucers

• 3 bread

and butter

plates

Note: To load international place setting the sliding side utensil basket

must be removed

Lower Rack

• 10 bowls

• 4 saucers

• 10 dinner

plates

• 15 dinner

plates

• 1 serving

platter

• 12 bread

and butter

plates

• 2 serving

bowls

• 4 bowls

• 10 bread and

butter plates

• 3 coffee

cups

(AHAM DW-1 10 place setting)

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Dishwasher Detergent

Rinse Agent

Use only a detergent designed for an automatic dishwasher. Never use

oven cleaners or other caustic cleaners not designed for dishwashers.

These will damage the stainless steel interior, filters and pump

components of your dishwasher. Never use soap, laundry detergent or

handwashing detergent in your dishwasher, as they are too mild and

will cause severe over-sudsing. The foam product prevents the

dishwasher from working properly and may cause damage to the

dishwasher.

A rinse agent causes water to flow off the dishes more quickly,

preventing droplets that dry as spots and improving drying

performance. Rinse agent come in solid and liquid forms. Your

dishwasher’s rinse agent dispenser uses the liquid form. Rinse agent

used with soft water can cause a cloudy film on dishes.

Fill level indicator

(refill when empty)

WARNING: Dishwasher detergent is corrosive. Keep out of

reach of children. If swallowed, drink plenty of water or milk.

DO NOT induce vomiting. Seek medical advice without delay.

If dishwasher detergent gets into eyes, rinse immediately with

plenty of water.

Prewash detergent

(used for Pots/Pans)

Rinse agent

dispenser

Main wash detergent

(in cup)

Filling the Rinse Agent Dispenser

Rinse agent

compartment

Drying will usually be better if you use a rinse agent. To fill the dispenser,

open the cap and pour the rinse agent into the dispenser up to the knob

for dosage setting. The dispenser will hold approximately four ounces of

liquid rinse agent.

Adjusting the Dosage of Rinse Agent

The rinse agent dosage is set by the manufacturer and is dispensed

automatically into the final rinse. If necessary, the rinse agent dosage can

be adjusted by inserting a screwdriver inside the filler hole where the

adjustment device is set on “2.” It is recommended that the dial be

adjusted only one number at a time.

Storing the Detergent

For best results, keep your detergent container tightly closed after each

use, out of reach of children and stored in a cool, dry place. Storage

under the sink is not advisable for powdered detergent, because this

area is generally too warm and moist to keep detergent fresh.

Note: For soft water conditions, it may be necessary to reduce the

rinse agent dosage setting.

Note: Too much rinse agent is not advisable as this might result in the

formation of foam, especially if the dishwasher is connected to a cold

water supply.

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Wash Temperature

Water Hardness

Hot water dissolves and activates dishwashing detergents, dissolves

grease on dishes, and helps glasses dry spot free. If the incoming

water is extremely cold due to unusually cold temperatures outside, if

you have recently done laundry or run hot water for showers, or if your

water travels a long distance from the hot water heater to the

dishwasher, the running time of the dishwasher may be longer to heat

the water to the required temperature.

Hardness of Water

Water has a different “hardness,” or mineral content, in different

locations. The hardness is measured in grains per gallon (gpg). Find

out your water’s hardness by asking your local water department,

county extension agent, or water softening company. Ask how many

“grains” of hardness are in your water.

The harder the water is, the more detergent you need. For the

detergent amounts recommended for use in your location with your

water, follow the guidelines in the chart. With hard water, you need

more detergent to get dishes clean. With soft water, you need less.

Checking the Wash Temperature

An incoming water temperature of 120°F (49˚C) is recommended.

However, the Sure Temp Water Heating System will ensure the water

temperatures are correct for the cycle/options selected.

Too much detergent with soft water can cause “etching,” a permanent

cloudiness of glassware. If you have hard water, the dishes as well as

the dishwasher itself may accumulate a gray deposit after some time.

This deposit can be remedied by using a mild citric acid solution

instead of detergent in the heavy wash program.

Energy Saving Tips

•

Only start a wash when the machine is completely full.

Do not prewash dishes. Simply scrape, load, and wash.

• Use the POTS/PANS program only for heavily soiled dishes.

Select NORMAL CYCLE.

How Much Detergent to Use?

•

The amount of detergent you use depends on the hardness of the

water and on the cycle you select. Generally, only one tablespoon of

detergent (per cup) is needed for a normal load.

Water hardness

grains per gallon)

Amount of detergent

(powder or liquid)

(

Soft water

0-3 gpg

1 tablespoon per cup

(15ml)

2 tablespoons per cup

(30ml)

Medium hard water

4-8 gpg

3 tablespoons per cup

(45ml)

Hard water

9-above gpg

Note: Line level on detergent dispenser represents 2 tablespoons

Note: In areas with hard water above 12 grains, a water

softener is recommended.

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Maintenance

Your new dishwasher is designed to give you years of dependable

service. In order to maintain a high level of performance, you need to

make sure your dishwasher is properly cared for and cleaned. Here are

a few things you can do to make sure your dishwasher performs at its

highest level.

Coarse strainer

(lift to remove)

Coarse

strainer

(Squeeze tabs to remove coarse strainer)

Fine

filter

Fine filter

Primary Filter

(Do not remove primary filter)

(lift to remove)

Filters

The filters are important, because they continuously filter wash water.

Under normal operation, the filters are self cleaning and require no

maintenance. If there is a heavy amount of food soil, sediment or hard

water conditions, it may be necessary to clean the filters after each use.

To clean, remove the filters as shown in the above illustration and soak

overnight in a 50/50 solution of water and vinegar. Citric cleaner and

water are also acceptable. Filters should appear bright when clean.

(Rotate to remove fine filter)

To Clean Filters

Remove the coarse strainer and empty. If necessary, remove the fine

filter and clean all surfaces. DO NOT remove primary filter. Replace the

filters and secure in place.

The Coarse Strainer

Large food particles that can’t pass through the drainage pump are

collected in the coarse strainer. Lift out and empty the coarse strainer

when necessary. Don’t forget to put it back again. It is normal for a small

amount of water to remain in the coarse strainer area.

Storing the Dishwasher

If you will not be using the dishwasher during the summer months,

turn off the water and power supply to the dishwasher. In the winter, if

the dishwasher could be exposed to near freezing temperatures or is

left in a seasonal dwelling such as a second or vacation home, avoid

water damage by having your dishwasher winterized by an authorized

service person.

WARNING

Never operate the dishwasher without the filters in place.

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Troubleshooting

Poor wash results may not always be caused by the dishwasher. Please

review the following Troubleshooting Charts for possible remedies. You

may find the proper solution without having to call a service provider.

Problem

Possible Cause and/or Remedy

Spotting and

filming

No rinse agent:

Does the rinse agent dispenser need to be filled?

If the cycle buttons are flashing, please refer to the Fault Codes Chart

in the following pages of this manual for possible remedies.

Dishwasher detergent:

Use only the correct amount of dishwasher detergent

according to the hardness of the water and the wash

program you have selected. Do not use old or caked

detergent. Store the dishwasher detergent in a dry

place and in a closed container. Change the

dishwasher detergent if the result is still unsatisfactory.

Poor Dishwashing Results

Problem

Possible Cause and/or Remedy

The dishwasher

does not start

Door is ajar:

Make sure the door is closed securely.

Items not loaded properly:

Check that you loaded the items according to the

instructions on pages in this manual. Do not overload.

Make sure water can reach all soiled surfaces.

“DELAY START” Option is On:

Make sure the “DELAY START” option is not turned on.

Water Supply is Disconnected:

Check that the water supply is connected properly

and the water is turned on.

For hard water areas:

Adding additional products especially designed to

eliminate hard water deposits (such as Glisten,

Dishwasher Magic™ and Lemi Shine) may be used to

maintain performance.

Power Cord is Disconnected:

Make sure the power cord is properly plugged into

the wall socket.

Dishes are not

clean

Check that both wash arms can rotate freely and

that items do not obstruct the movement of the wash

arms. Lift the arms and make sure that no grains of

dirt retard the rotation of the wash arms. If necessary,

clear the obstruction, refit the arms, and check that

they rotate freely. Be sure a utensil or handle has not

prevented their turning

Fuse is Blown:

Check your fuse box for a blown fuse or tripped

circuit breaker.

Spotting and

filming

Hard water:

Use the maximum recommended amount

(3 tablespoons) of dishwasher detergent. To remove

hard water spots, try a vinegar rinse:

• Wash and rinse load as usual.

• Remove all metal items from dishwasher.

• Do not add detergent.

• Pour two cups of vinegar into a bowl and set it on

the bottom rack of the dishwasher.

• Run the dishes through an entire wash program.

Strainer blocked

Check the strainer. Clean if necessary. Refer to

maintenance section in this manual.

Excessive foam in

the machine

Use only dishwasher detergent.

Marks and

discoloration

Aluminum utensils rubbing against items during

washing:

Be sure aluminum utensils, especially light weight

foil-type pans, do not touch dishes. To remove spots,

use a non-abrasive cleaner.

If the vinegar rinse doesn’t work, repeat the above

process substituting 1/4 cup citric acid crystals

(available at most drug stores) for the vinegar.

Detergent:

Small particles

deposited on

items

Use only fresh detergent. Store in a tightly closed

container in a cool dry place. Fill dispenser only when

ready to start the dishwasher. Use the recommended

amount of detergent, especially with hard water

Wiping with a damp cloth should remove spots

from metal items. For sterling silver and silver

plated flatware, rub with a towel, or use a good cream

silver polish.

Filter system:

Check filter system to be sure it is clean and

properly installed.

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Troubleshooting

Problem

Possible Cause and/or Remedy

Problem

Possible Cause and/or Remedy

Small particles

deposited on

items

Detergent left in

detergent

compartment

Improper loading of dishes:

Compartment cover blocked:

The cover may not be opening because of improperly

loaded items.

Load dishes to prevent water and detergent from

being trapped in or between items. Water should

circulate freely.

Move dishes that may be blocking it.

Old detergent:

Flatware incorrectly loaded:

If detergent is hard or caked in the box, throw away.

Use only fresh detergent. Add detergent just before

starting the dishwasher.

Pay particular attention to spoons so that they do not

nest in each other and prevent water penetration.

Make sure filters are installed properly.

Cloudy film on

glassware-etching

of glass

Too much detergent: especially in soft water.

If vinegar or citric acid rinse doesn’t remove film, the

cloudiness is “etching.” This is permanent. If you have

soft water, use the least amount (one teaspoon) of

recommended dishwasher detergent to prevent

etching. Use high quality dishwashing detergent and

rinse aid. Do not overload the machine. Water

should circulate freely to assure adequate rinsing and

draining. Dry without heat.

Filter may have clogged due to heavy sediment, food

soil or hard water conditions.

Yellow or brown

marks

Temporary solution: Pour in one teaspoon to one

tablespoon of citric acid crystals instead of the

prewash detergent. Follow this prewash with a full

detergent wash. Use the pots/pans or normal wash cycle.

Permanent solution: Install an iron removal system in

the water supply.

Dishes not dry

Non-heat drying:

Allow more drying time when using non-heat drying.

Copper with sterling silver:

No rinse agent:

Fill rinse agent dispenser. Rinse agent helps dishes to

dry faster.

Yellow film on sterling silver results when washing

copper items in the same load. Silver polish usually

removes the stain.

Plastic items:

Certain plastic materials are difficult to dry.

Plastics may need towel drying.

Tea or coffee (tannic acid):

Tea or coffee can stain cups. Remove stains by hand,

using a solution of 1/2 cup bleach and 3 cups warm

water. (Do not use on sterling silver or silverplate.)

Improper loading or unloading:

Do not overload or nest items. Be sure all surfaces

drain well. Load items with concave bases so as much

water as possible can run off. Unload the lower rack

first. Water from dishes in the upper rack may be

spilling onto the lower rack.

Discoloration of

stainless steel,

silverplate, or

sterling silver

Allowing salty foods to remain on flatware

Rinse flatware that is to stand several hours before

washing.

Stainless steel contacting silver:

DO NOT put stainless steel and silver flatware in the

same silverware basket compartment. Direct contact

between these metals can cause permanent damage

to silver. Clean stained items with silver polish.

DO NOT use abrasives on stainless steel or silver.

Chipping or

breaking of

glassware

Improper loading:

Do not overload. Load between prongs, not over

them. Glasses loaded over prongs are not supported

and may break. Make sure glassware is secure.

Always use upper rack for delicate items. Use the

light/china cycle.

Discoloration of

plastics

Plastic items have a low heat tolerance:

Plastics vary in their ability to tolerate heat.

Check washing instructions for all plastic items to be

sure they are dishwasher safe.

Improper loading:

Unusual noise

Utensils may not be secure or may have dropped from

the rack. Water may cause utensils to rattle. Make sure

everything is securely placed in dishwasher.

Porous material:

Use a special cleaner for plastic. DO NOT use bleach

or scouring powder on these materials.

Marks on melamine

and plastics

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Troubleshooting

Problem

Possible Cause and/or Remedy

Problem

Possible Cause and/or Remedy

Control panel

does not

illuminate

Cycle and Option buttons will only illuminate after

selection. To activate unit, press “START”. The

“START” button will illuminate and unit is ready.

Close door and cycle will start.

Odor in your

dishwasher

If you are only running your dishwasher every 2 to 3

days, bacteria in the food soil left on your dishes will

create an unpleasant odor. Use the Rinse/Hold option

in between cycles. To help eliminate the odor, use a

detergent with chlorine bleach and an extra heat

option with your cycle.

Dishwasher will

not drain

Door open:

Check that door is firmly closed.

Controls:

Check that dishwasher is on.

If large chunks of food soil are left on plates and

dishes, it may take several washes for them to pass

through the filtration system of the dishwasher, thus

causing food odor. Make sure the dishwasher is cool;

remove chunks of food soil from filter area. Then run

your dishwasher as normal.

Water feed line:

Check to see that the water feed line is not crimped.

Water supply:

Be sure water is available and turned on.

There are products that you can use to clean your

dishwasher such as leave your dishwasher free of odor,

spots, deposits and hard water build-up.

Water backs up

in sink when

dishwasher drains

Food waste disposer and trap:

Check disposer and trap at sink for blockage or food

particles.

Your dishwasher may have parts that have a plastic

odor to them. Place 2 cups white vinegar in a

dishwasher safe measuring cup and place in the lower

rack. Do not use detergent. Run the dishwasher

through the longest cycle with an extra heat option.

Do not use heated dry

Dishwasher has a

plastic smell

Water left in

bottom near

filters

Dishwashing cycle not complete:

Allow dishwasher to complete cycle.

Some water is normal. Water left in removable coarse

strainer is normal.

Dishwasher will

not drain

The drain hose is clogged/blocked:

Dishwasher cycle was interrupted or the water did

not reach required temperature.

Sanitized LED did

not illuminate

Check to make sure there are no obstacles in the hose

where it connects to the water. Foreign particles can

get stuck in the entrance of the connection line. Also,

check to make sure that the cone-shaped connection

line has been cut to an inner diameter of at least 3/4”

(1.9 cm).

The drain hose is kinked:

Check to make sure that there are no folds or sharp

bends in the drain hose.

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Troubleshooting/Fault Codes

Flash

Fault

Action

Pots/Pans Normal Wash

Reset Unit and try again. If problem persists, contact service.

1. Turn water on at sink and run garbage disposal to verify that sink is not clogged.

2. Verify that dishwasher drain hose is not clogged or kinked.

3. If draining into disposal, verify that plug has been removed from disposal.

4. Verify that drain hose has high loop, per installation guide.

5. Verify that dishwasher is level front to back and side to side.

6. Verify filters are not clogged.

Pan Flood Sensor Disconnect

Motor Control Status Error

Motor Control Comms Error

Diverter Timeout

Drain Error

Reset Unit and try again. If problem persists, contact service.

Huba Disconnect Error

Fill Timeout

1. Verify water supply to dishwasher is turned on.

2. Verify that fill line is not kinked.

3. Verify that dishwasher is level front to back and side to side.

4. Turn water on at sink and verify there has not been a decrease in water pressure.

Reset Unit and try again. If problem persists, contact service.

1. Verify that no dishes have turned over and are holding a significant amount of water.

2. Verify that drain hose has high loop, per installation guide.

Reset Unit and try again. If problem persists, contact service.

Low Level Sensor Error

High Level Error

1. Verify items in rack are properly retained so that they can not turn over.

Reset Unit and try again. If problem persists, contact service.

UI-MC Comm Error

Drain Pump Error

Motor Status

Motor Under Voltage

Temperature Sensor Error

Fill Too Fast Error

Verify dishwasher is level front to back and side to side. Reset unit and try again.

If problem persists, contact service.

Reset Unit and try again. If problem persists, contact service.

Internal Error

Pan Flood

See Note A

Note A–Both lights flash continuously.

Turning Audible Sound On and Off:

Note B–To reset unit, press and hold the START button 4 seconds.

Note C–Numbers listed indicate the times the lights will flash when a specific error is

detected (example: For a drain error, the POTS/PANS light will flash once and the

NORMAL WASH light will flash 5 times).

To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold

LED will flash 2 times. To turn on, repeat above instructions. The audible sound beeps 2

times and the Rinse/Hold LED flashes 2 times to identify that it is on.

Note D–Cycle and Option keys will only illuminate after they are selected. To activate

dishwasher, press START, the light will illuminate, close the door within 4 seconds and

cycle will start.

Note: The audible sound cannot be disabled for error messages.

Note: The LED will flash in sync with the audible sound.

Note: Start/Resume and Power On LEDs will flash when cycle is interrupted.

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Warranty

Service Information

BUILT-IN DISHWASHERS WARRANTY

THREE YEAR FULL WARRANTY

Built-in dishwashers and all of their component parts, except as detailed below*†, are warranted to be

free from defective materials or workmanship in normal residential use for a period of three (3) years from

the date of original retail purchase or closing date for new construction, whichever period is longer. Viking

Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to

be defective during the warranty period.

If service is required, call your dealer or authorized service agency.

The name of the authorized service agency can be obtained from the

dealer or distributor in your area.

Have the following information readily available.

• Model number

*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from

cosmetic defects in materials or workmanship (such as scratches on stainless steel,

paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail

purchase or closing date for new construction, whichever period is longer. Any defects must be

reported to the selling dealer within ninety (90) days from date of original retail purchase.

Viking Range Corporation uses high quality processes and materials available to produce all

color finishes. However, slight color variation may be noticed because of the inherent

differences in painted parts and porcelain parts as well as differences in kitchen lighting,

product locations, and other factors. Therefore, this warranty does not apply to color variation

attributable to such factors.

• Serial number

• Date purchased

• Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to

obtain the name of an authorized service agency, or if you continue

to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full

warranty applies to applications where use of the product extends beyond normal residential

use, but the warranty period for products used in such applications is ninety (90) days.

Examples of applications covered by this warranty are bed and breakfasts, fire stations, private

clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components

and accessories are warranted to be free from defective material or workmanship for a period

of ninety (90) days from the date of original retail purchase. This warranty excludes use of the

product in all commercial locations such as restaurants, food service locations and institutional

food service locations.

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

FIVE YEAR LIMITED WARRANTY ON NYLON RACKS, ELECTRONIC CONTROLS, MOTOR/PUMP

ASSEMBLY, AND WATER DISTRIBUTION SYSTEM COMPONENTS

Any upper and/or lower nylon rack which rusts through due to defective materials or workmanship and any

electronic controls which fail due to defective materials or workmanship in normal household use during

the fourth through fifth year from the date of original retail purchase will be repaired or replaced, free of

charge for the part itself, with the owner paying all other costs, including labor. Any motor/pump assembly

or water distribution system component as listed below which fails due to defective materials or

workmanship in normal household use during the fourth through fifth year from the date of original retail

purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other

costs, including labor.

Record the information indicated below. You will need it if service is

ever required. The model and serial numbers are located on an

identification label attached to the left side of the tank. For access,

simply open the door of the dishwasher.

Motor/Pump and Water Distribution System Components:

Circulation motor/pump

Lower wash arm

Drain motor/pump

Tube to upper wash arm

Fill valve

Upper wash arm

Diverter

Model no._____________________ Serial no. ________________________

Date of purchase _______________ Date installed ___________________

Dealer’s name __________________________________________________

Address ________________________________________________________

_______________________________________________________________

LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TANK AND LINER

Any stainless steel tank or inner door liner which develops a water leak due to defective materials or

workmanship in normal household use during the lifetime of the product will be repaired or replaced, free

of charge for the part itself, with the owner paying all other costs, including labor.

TERMS AND CONDITIONS

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee

owner of the product during the term of the warranty and applies to products purchased and located in

the United States and Canada. Products must be purchased in the country where service is requested. If

the product or one of its component parts contains a defect or malfunction during the full warranty period

after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is

entitled to either a refund or replacement of the product or its component part or parts. Replacement of a

component part includes its free installation, except as specified under the limited warranty. Under the

terms of this warranty, service must be performed by a factory authorized Viking Range Corporation

service agent or representative. Service will be provided during normal business hours, and labor

performed at overtime or premium rates shall not be covered by this warranty.

If service requires installation of parts, use only authorized parts to

insure protection under the warranty.

Keep this manual for future reference.

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Warranty

Notes

Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,

providing proof of purchase upon request, and making the appliance reasonably accessible for service.

The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,

return the Owner Registration Card so that Viking Range Corporation can contact you should any question

of safety arise which could affect you.

_____________________________________________________________________________________________________

This warranty gives you specific legal rights, and you may also have other rights which may vary from

jurisdiction to jurisdiction.

WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from

abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural

disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,

improper operation, or repair or service of the product by anyone other than an authorized Viking Range

Corporation service agency or representative. This warranty does not apply to commercial usage.

LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY

OWNER’S SOLE AND EXCLUSIV7E REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS

PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE. VIKING IS NOT RESPONSIBLE FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR

MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF

WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to

you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF

THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not

allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

WARRANTY SERVICE

To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range

Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial

number and date of original purchase or closing date for a new construction. For the name of your nearest

authorized Viking Range Corporation service agency, call Viking Range Corporation.

IMPORTANT: Retain proof of original purchase to establish warranty period.

Specifications subject to change without notice.

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Notes

_____________________________________________________________________________________________________

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