®
ViewSonic
- User Guide
PJ551D
- Guide de l’utilisateur
- Bedienungsanleitung
- Guía del usuario
- Guida dell’utente
- Guia do usuário
- Användarhandbok
- Käyttöopas
DLP Projector
- Руководство пользователя
- 使用手冊 (繁體)
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found
using the Regional selection box in the upper right corner of our website.
- 使用手冊 (簡體)
- 사용자 안내서
“Antes de operar su equipo lea cuidadosamente las instrucciones en este manual”
Model No. : VS11973
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Important Safety Instructions
1.
2.
3.
4.
5.
6.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this unit near water.
Clean with a soft, dry cloth. If still not clean, see “Cleaning the Display” in this guide for
further instructions.
7.
8.
9.
Do not block any ventilation openings. Install the unit in accordance with the manufacturer’s
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade and the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs. Convenience
receptacles and the point where they exit from the unit. Be sure that the power outlet is
located near the unit so that it is easily accessible.
11. Only use attachments/accessories specified by the manufacturer.
12.
Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the unit. When a cart is used, use caution when
moving the cart/unit combination to avoid injury from tipping over.
13. Unplug this unit when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the unit has
been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is
spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the
unit does not operate normally or has been dropped.
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Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of
the European Parliament and the Council on restriction of the use of certain hazardous substances
in electrical and electronic equipment (RoHS Directive) and is deemed to comply with the
maximum concentration values issued by the European Technical Adaptation Committee (TAC)
as shown below:
Proposed Maximum
Substance
Actual Concentration
Concentration
Lead (Pb)
0.1%
0.1%
0.01%
0.1%
0.1%
0.1%
< 0.1%
< 0.1%
< 0.01%
< 0.1%
< 0.1%
< 0.1%
Mercury (Hg)
Cadmium (Cd)
6+
Hexavalent Chromium (Cr
)
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE)
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not
specifically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or
more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.
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Copyright Information
Copyright© ViewSonic© Corporation, 2007. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks
of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and DDC
are trademarks of VESA.
PS/2, VGA and XGA are registered trademarks of International Business Machines Corporation.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from furnishing
this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
Wizard CD-ROM also provides an opportunity for you to print the registration form, which you
may mail or fax to ViewSonic.
For Your Records
Product Name:
PJ551D
ViewSonic DLP Projector
VS11973
Model Number:
Document Number:
Serial Number:
Purchase Date:
PJ551D_UG_ENG Rev. 1A 08-27-07
_____________________________________
_____________________________________
The lamp in this product contains mercury.
Please dispose of in accordance with local, state or federal laws.
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Contents
Projector Features...................................................................................................1
Package Contents...................................................................................................2
Projector Overview..................................................................................................3
Control Panel ..........................................................................................................5
Connection Ports.....................................................................................................6
Remote Control.......................................................................................................7
Replacing the Battery..............................................................................................8
Remote Control Operation ......................................................................................9
Installation ......................................................................10
Connecting the Projector.......................................................................................10
Powering On/Off the Projector ..............................................................................11
Adjusting the Projector..........................................................................................12
Menu Operation..............................................................14
Maintenance ...................................................................18
Cleaning the Lens .................................................................................................18
Cleaning the Projector Housing ............................................................................18
Replacing the Lamp ..............................................................................................19
Specifications.................................................................21
Appendix.........................................................................22
LED Indicator Messages.......................................................................................22
Compatibility Modes..............................................................................................23
Troubleshooting ....................................................................................................24
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Introduction
Projector Features
„
The projector integrates high-performance optical engine projection and a user - friendly
design to deliver high reliability and ease of use.
„
„
„
„
The projector offers the following features:
Single chip 0.55" Texas Instruments DLP technology
XGA (1024 x 768 pixels)
®
Auto image re-sizing (Auto-Sync.) to 1024 x 768 full screen with scaling compression
compatibility for VGA, SVGA, XGA and SXGA*
®
„
„
„
„
„
Compatibility with Macintosh computers
Compatibility with NTSC, PAL, SECAM and HDTV
D-Sub 15-pin terminal for analog video connectivity
User-friendly, multi-language on-screen display
Advanced electronic keystone correction
* means compressed.
Notes on the AC Power Cord
AC Power Cord must meet the requirement of countries where you use this projector.
Please confirm your AC plug type with the graphics below and ensure that the proper AC
Power Cord is used. If the supplied AC Power Cord does not match your AC outlet, please
contact your sales dealer. This projector is equipped with a grounding type AC line plug.
Please ensure that your outlet fits the plug. Do not defeat the safety purpose of this
grounding type plug. We highly recommend using a video source device also equipped
with a grounding type AC line plug to prevent signal interference due to voltage
fluctuations.
Ground
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Package Contents
When you unpack the projector, make sure you have all these components:
Projector with Lens Cap
AC Power Cord
VGA Cable (D-SUB to D-SUB)
Remote Control (IR)
User’s Manual
Quick Start Guide
„
„
Save the original shipping carton and packing material; they will comein handy
if you ever to ship your unit. For maximum protection, repack your unit as it was
originally packed at the factory.
Accessories and components may vary by retailer and region.
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Projector Overview
Front View
11
10
9
8
7
1
2
3
4
5
6
Lens cap
AC power socket
Control panel
Zoom ring
1
7
8
Elevator button
2
Lens cap strap
3
9
Projection lens
Focus ring
4
10
11
Front IR remote control sensor
Ventilation holes
Lamp cover
5
6
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Rear View
1
2
3
4
Connection ports
Kensington lock
Rear IR remote control sensor
Ventilation holes
1
2
3
4
Bottom View
1
2
3
Elevator foot
1
Ceiling mount
2
Tilt-adjustment foot
3
„
This projector can be used with a ceiling mount for support. The ceiling mount is
not included in the package.
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Using the Product
Control Panel
LED
1
2
3
4
8
7
6
5
Lamp (Lamp LED indicator)
1
Refer to “LED Indicator Messages”.
Temp (Temperature LED indicator)
Refer to “LED Indicator Messages”.
2
Button Function
Four directional buttons
3
Use four directional buttons to select items or make adjustments to your selection.
Enter
4
Enter to sub-menu and confirm the menu selection. Activate in Color Setting, Lamp
Counter Reset and Factory Default menu operations.
Resync
5
6
7
8
Resynchronize the projector to the input signal from a computer.
Power
Turn the projector on or off.
Menu
Display or exit the on-screen display menus.
Source
Manually select an input source.
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Connection Ports
1
2
3
4
Computer In
1
Connect image input signal (analog RGB or component) to this jack.
S-Video
2
3
4
Connect S-Video output from video equipment to this jack.
Video
Connect composite video output from video equipment to this jack.
SERVICE
This connector is for firmware update.
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Remote Control
Power
1
Turn the projector on or off.
Four directional buttons
2
Use four directional buttons to
select items or make adjustments
to your selection.
Menu
3
Display or exit the on-screen display
menus.
Enter
4
Confirm the selection.
Keystone S / T
5
Adjust image distortion caused by
tilting the projector.
Volume S / T
Press the Volume
6
S
button to
increase the volume; press the
Volume T button to reduce the
volume.
Source
7
8
Manually selects an input source.
Mute
Cut off the sound temporarily.
Press again to cancel the Mute
function.
Blank
9
Cut off the screen temporarily. Press
again to cancel the Blank function.
True color
10
11
Switch the white intensity between 3
and 10.
Auto
Automatically adjust frequency
and phase. This function is
available for computer mode only.
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For the first time use:
Remove the transparent insulation tape by pulling
it before use.
Catch
Battery holder
For battery change:
1.
Push the catch to the right and remove the battery
holder.
2.
3.
Remove the old Lithium coin cell and install new one
(CR2025). Ensure that the side with the mark “+” is up.
Push the battery holder back into the remote control
until you feel a click.
„
Keep the battery out of the reach of children. There is a danger of death by
accidentally swallowing the battery.
„
„
Do not recharge the used battery or expose the battery to fire or water.
Do not dispose of the used battery along with household waste. Dispose of
used batteries according to local regulations.
„
Danger of explosion may happen if batteries are incorrectly replaced.
Replace only with the same type recommended by the manufacturer.
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Remote Control Operation
Point the remote control at the infrared remote sensor and press a button.
„
Operating the projector from
the front
„
Operating the projector from
the rear
„
The remote control may not operate when there is sunlight or other strong
light such as a fluorescent lamp shining on the remote sensor.
Operate the remote control from a position where the remote sensor is visible.
Do not drop the remote control or jolt it.
Keep the remote control out of locations with excessively high temperature or
humidity.
„
„
„
„
„
Do not get water on the remote control or place wet objects on it.
Do not disassemble the remote control.
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Installation
Connecting the Projector
VGA Cable (D-Sub to D-Sub)
S-Video Cable
1
4
5
USB Cable
Composite Video Cable
2
VGA (D-Sub) to HDTV (RCA) Cable
3
Laptop type
Desktop type
1
2
3
4
5
„
„
„
When connecting cable, power cords of both a projector and external equipment
should be disconnected from AC outlet.
The figure above is a sample connection. This does not mean that all of these
devices can or must be connected simultaneously.
The cables that come with the projector may differ from the above illustration.
The included cables are based on actual shipment delivery.
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Powering On/Off the Projector
Powering On the Projector:
1.
2.
3.
Remove the projector lens cap.
Complete the AC power cord and peripheral signal cable(s) connections.
Press
button to turn on the projector.
The projector takes a minute or so to warm up.
Turn on your source (computer, notebook, DVD, etc.). The projector automatically
detects your source.
4.
„
If you are connecting multiple sources to the projector simultaneously, press
the Source button.
Warning:
„
„
Remove the lens cap first before powering on.
Never look into the lens when the lamp is on. This can damage your eyes. It
is especially important that children are not allowed to look into the lens.
Powering Off the Projector:
1.
Press
off? Press Power again" appear on the screen.
Press button again to confirm.
button to turn off the projector lamp. You will see a message "Power
2.
„
„
„
The cooling fans continue to operate for cooling cycle.
When the Lamp LED begins flashing, the projector has entered stand-by mode.
If you want to turn the projector back on, you must wait until the projector has
completed the cooling cycle and has entered stand-by mode. Once in stand-
by mode, simply press
button to restart the projector.
3.
4.
Disconnect the AC power cord from the electrical outlet and the projector.
Do not turn on the projector immediately following a power off procedure.
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Adjusting the Projector
Adjusting the Projector Height
Tilt-adjustment foot
Elevator foot
Elevator button
The projector is equipped with an elevator foot to adjust the image height.
To raise or lower the image:
1.
To raise or lower the image, press the elevator button and raise or lower the front
of the projector. Release the button to lock the adjustment.
2.
To level the image on the screen, turn the tilt-adjustment foot to fine-tune the height.
„
To avoid damaging the projector, make sure that the elevator foot and tilt-
adjustment foot are fully retracted before placing the projector in its carrying
case.
Adjusting the Projector Zoom and Focus
Zoom ring
Focus ring
1.
2.
Focus the image by rotating the focus ring. A still image is recommended for focusing.
Adjust the image by sliding the zoom ring.
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Adjusting Projection Image Size
Refer to the graphic and table below to determine the screen size and projection distance.
255.0
127.5
76.5
69.5
231.8
51.0
46.4
115.9
30.6
27.8
1.2m
2.0m
(Min.)
3.0m
5.0m
10.0m(Max.)
Projection Distance
(meters)
Screen Size (for 4:3 aspect ratio diagonal length)
Wide (inches)
30.6
Tele (inches)
27.8
1.2
2
51.0
46.4
3
76.5
69.5
5
127.5
115.9
10
255.0
231.8
„
Position the projector in a horizontal position; other positions can cause heat
build-up and damage to the projector.
„
„
Make sure the heat ventilation holes are not blocked.
Do not use the projector in a smoky environment. Smoke residue may cause
build-up on critical parts (i.e. DMD, lens assembly, etc.)
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How to operate
1.
2.
3.
Press the Menu button to open the OSD menu.
When OSD is displayed, use ꢀ / ꢁto select any feature in the main menu.
After selecting the desired main menu feature, press ꢂ to enter sub-menu for
feature setting
.
4.
5.
6.
Adjust the settings with ꢃ / ꢂ
.
Press the Menu button, the screen will return to the main menu.
To exit OSD, Press the Menu button again. The OSD menu will close and the
projector will automatically save the new settings.
Picture (Computer / Video Mode)
Brightness
Brighten or darken the image.
Contrast
Set the difference between light and dark areas.
Color Setting
Adjust the color temperature. At higher temperature the screen looks colder; at lower
temperature, the screen looks warmer. If you select “User”, “Red”, “Green” and “Blue”
cab be adjusted.
Keystone
Correct the keystone distortion.
Aspect Ratio
Select how the picture fits on the screen:
„
„
4:3
:
The input source will be scaled to fit the projection screen.
16:9 : The input source will be scaled to fit the width of the screen.
Image
There are many factory presets optimized for various types of images.
„
„
„
„
PC
:
:
:
:
For computer or notebook.
For home theater.
Movie
sRGB
User
For PC standard color.
Memorize user’s settings.
Screen Type
Select the projection screen type.
White Intensity
Increase the brightness of white areas.
Gamma
Effect the represent of dark scenery. With greater gamma value, dark scenery will look brighter.
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Computer Image (Computer Mode)
Frequency
Adjust the timing of the projector relative to the computer.
Tracking
Adjust the phase of the projector relative to the computer.
H Position (Horizontal Position)
Adjust the image left or right within the projection area.
V Position (Vertical Position)
Adjust the image up or down within the projection area.
Video Image (Video Mode)
Color
Adjust the intensity of colors.
Sharpness
Sharpen or soften the image.
Tint
Shift colors toward red or green.
Setting (Computer / Video Mode)
Menu Position
Choose the menu location on the display screen.
Projection
Adjust the picture to match the orientation of the projector: upright or upside-down, in
front of or behind the screen. Invert or reverse the image accordingly.
Signal Type
Specify the source to the Computer In terminal that you wish to project.
„
„
„
YPbPr : For component 480p,576p,720p,1080i signals
RGB : For VGA signal
YCbCr : For component 480i,576i signals
Lamp Counter
Display the lamp’s elapsed operating time (in hours).
Lamp Counter Reset
Reset the lamp counter to 0 hours.
Power Saving
If no operation is performed for a specific period of time, the power to the projector is
automatically turned off.
Auto Source
Automatically scan the input source.
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ECO Mode
Use this function to dim the projector lamp light output which will lower power
consumption and increase lamp life.
Altitude
Turning on Highland mode operates the fans at full speed continuously to allow for
proper high altitude cooling of the projector.
OSD Timeout
Duration OSD menu stays active (at idle state by second).
Option (Computer / Video Mode)
Blank Screen
Blank the screen temporarily, and select the screen color when this function is active.
Start-up Screen
Select start-up screen when the projector is powered on or when no signal is input.
"User" is the screen that you captured.
Screen Capture
Capture the current projection screen as a start-up screen.
Password
Set or change the password. When the password function is added, image projection
requires an entry of the preset password at power-on.
Language (Computer / Video Mode)
Select the language used by the on-screen menu.
Factory Default (Computer / Video Mode)
Restore all menu settings to factory default settings.
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Maintenance
The projector needs proper maintenance. You should keep the lens clean as dust, dirt
or spots will project on the screen and diminish image quality. If any other parts need
replacing, contact your dealer or qualified service personnel. When cleaning any part
of the projector, always switch off and unplug the projector first.
Warning:
Never open any of the covers on the projector. Dangerous electrical voltages inside
the projector can cause severe injury. Do not attempt to service this product yourself.
Refer all servicing to qualified service personnel.
Cleaning the Lens
Gently wipe the lens with lens cleaning paper. Do not touch the lens with your hands.
Cleaning the Projector Housing
Gently wipe with a soft cloth. If dirt and stains are not easily removed, use a soft cloth
damped with water, or water and neutral detergent, and wipe dry with a soft, dry cloth.
„
Turn off the projector and remove the AC power cord from the power outlet
before beginning maintenance work.
„
„
Make sure the lens is cool before cleaning.
Do not use detergents or chemicals other than those noted above. Do not use
benzene or thinners.
„
„
Do not use chemical sprays.
Use a soft cloth or lens paper only.
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Replacing the Lamp
As the projector operates over time, the brightness of the projector lamp gradually
decreases and the lamp becomes more susceptible to breakage. We recommend
replacing the lamp if a warning message is displayed. Do not attempt to replace the
lamp yourself. Contact the qualified service personnel for replacement.
„
The lamp becomes high temperature after turning off the projector with the
power button. If you touch the lamp, you may scald your finger. When you
replace the lamp, wait for at least 45 minutes for the lamp to cool down.
„
„
Do not touch the lamp glass at any time. The lamp may explode due to
improper handling, including the touching of the lamp glass.
Lamp lifetime may differ from lamp to lamp and according to the environment
of use. There is no guarantee of the same lifetime for each lamp. Some lamps
may fail or terminate their lifetime in a shorter period of time than other similar
lamps.
„
A lamp may explode as a result of vibration, shock or degradation as a result of
hours of use as its lifetime draws to an end. Risk of explosion may differ
according to the environment or conditions in which the projector and lamp are
being used.
„
„
Wear protective gloves and eyeglasses when fixing or detaching the lamp.
Faster on-off-cycles will damage the lamp and reduce lamp life. Wait at least
for 5 minutes to turn off the projector after powering on.
„
„
„
Do not operate the lamp in proximity to paper, cloth, or other combustible
material nor cover it with such materials. Otherwise it could cause a fire.
Do not operate the lamp in an atmosphere containing an inflammable
substance, such as thinner. Otherwise it could cause a fire or explosion.
Thoroughly ventilate the area or the room when operating the lamp in an
oxygen atmosphere (in the air). If ozone is inhaled, it could cause headaches,
nausea, dizziness, etc.
„
The inorganic mercury is involved in the lamp. If the lamp bursts, the mercury
inside the lamp will go out of the projector. Leave the area immediately if the
lamp shatters while being operated and ventilate the area for at least 30
minutes in order to avoid the inhalation of mercury fumes. Otherwise it could be
harmful to user’s health.
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1.
2.
3.
4.
5.
Turn off the projector.
If the projector is installed in a ceiling mount, remove it from the mount.
Unplug the power cord.
Loosen the screw in the side of the lamp cover and remove the cover.
Remove the screws from the lamp module, raise the handle, and lift out the
module.
6.
7.
8.
Insert the new lamp module into the projector and tighten the screws.
Replace the lamp cover and tighten the screw.
Turn on the projector. If the lamp does not turn on after the warm-up period, try
reinstalling the lamp.
9.
Reset the lamp hour. Refer to the “Setting” menu.
„
„
Dispose of the used lamp according to local regulations.
Ensure that screws are tightened properly. Screws not tightened fully may
result in injury or accidents.
„
Since the lamp is made of glass, do not drop the unit and do not scratch the
glass.
„
„
Do not reuse the old lamp. This could cause the lamp to explode.
Be sure to turn off the projector and unplug the AC power cord before
replacing the lamp.
„
Do not use the projector with the lamp cover removed.
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Specifications
Display Type
Resolution (Pixels)
Lens
Single 0.55" DLP panel
XGA (1024 × 768)
Manual Zoom (1.1x)
Contrast Ratio
Screen Size
2000:1
27.8” – 255”
Lamp
180W
Input / Output Source
Video Compatibility
D-Sub 15 pin, S-video, composite video, USB
NTSC 3.58, NTSC4.43
PAL-60, M, N
SECAM, HDTV (480i/p, 576i/p, 720p, 1080i)
Scanning Frequency
Horizontal Freq.
Vertical Freq.
31 - 79 KHz
50 - 85 Hz
Noise Level
Normal: 36dB; ECO: 34dB
Operating:
Environment
Temperature: 5°C to 35°C
Humidity: 30%-85%
Storage:
Temperature: -20°C to 60°C
Humidity: 30%-85%
AC 100 - 240 V, 50 - 60 Hz
230 W
Power Requirement
Power Consumption
Dimension
277 x 223 x 110 mm
2.8 kg (6.2lb)
Weight
Note: Design and Specifications are subject to change without prior notice.
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Appendix
LED Indicator Messages
LED Type
Color
Status
Meaning
LAMP LED
TEMP LED
Green
Off
Flash
-
The projector is in standby mode.
LAMP LED
TEMP LED
Green
Green
Solid
Flash
The projector system has some problems with
its fan, so the projector cannot start up.
LAMP LED
TEMP LED
Green
Green
Solid
Solid
The lamp is in good condition and is projecting
at maximum brightness.
LAMP LED
TEMP LED
Amber
Green
Solid
Solid
The lamp has reached its end of life and must
be changed soon. The lamp will continue to
operate until it fails. Change the lamp. If the
lamp is off, then the ballast will become
malfunction.
LAMP LED
TEMP LED
Amber
Amber
Solid
Solid
The projector is shutting and the fan motor is
cooling the lamp for shutdown. Do not unplug
the power cord or turn the power off before the
Lamp LED changes to flashing. The fan motor
will turn off when the lamp has cooled.
LAMP LED
TEMP LED
Green
Red
Solid
Flash
Temperature is too high. The lamp will turn off.
The fan motor is cooling the lamp.
LAMP LED
TEMP LED
Amber
Off
Solid
-
The lamp ignition failed. If temperature is too
high, the fans will cool the lamp.
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Compatibility Modes
Computer:
Compatibility
Resolution
H-Sync [KHz]
31.5
37.9
37.5
43.3
35.2
37.9
48.1
46.9
53.7
48.4
56.5
60.0
68.7
64.0
67.5
60.0
75.0
64.0
47.8
60.3
68.6
49.7
62.8
V-Sync [Hz]
59.9
72.8
75.0
85.0
56.3
60.3
72.2
75.0
85.1
60.0
70.1
75.0
85.0
70.0
75.0
60.0
75.0
60.0
60.0
74.9
84.8
59.8
74.9
VGA
640 x 480
SVGA
800 x 600
XGA
1024 x 768
SXGA
1152 x 864
1280 x 960
1280 x 1024
1280 x 768
WXGA
1280 x 800
Video:
Signal
480i
Horizontal Frequency (kHz)
15.8 kHz
Vertical Frequency (Hz)
60 Hz
60 Hz
50 Hz
50 Hz
60 Hz
50 Hz
60 Hz
50 Hz
480p
576i
31.5 kHz
15.6 kHz
576p
720p
720p
1080i
1080i
31.3 kHz
45.0 kHz
37.5 kHz
33.8 kHz
28.1 kHz
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Troubleshooting
Refer to the symptoms and measures listed below before sending the projector
forrepairs. If the problem persists, contact your local reseller or service center. Please
refer to "Indicator Messages" as well.
Start-up problems
If no lights turn on:
„
Be sure that the power cord is securely connected to the projector and the other end
is plugged into an outlet with power.
„
„
Press the power button again.
Unplug the power cord and wait for a short while, then plug it in and press the power
button again.
Image problems
If the searching source is displayed:
„
„
„
Press the Source button one or more times to select another active input source.
Be sure the external source is turned on and connected.
For a computer connection, ensure your notebook computer’s external video port is
turned on. Refer to the computer manual.
If the image is out of focus:
„
„
Be sure the lens cover is open.
While displaying the on-screen menu, adjust the focus ring. (The image size should
not change; if it does, you are adjusting the zoom, not the focus.)
Check the projection lens to see if it needs cleaning.
„
If the image is flickering or unstable for a computer connection:
„
Press the Resync button on the control panel or the Auto button on the remote
control.
„
Press the Menu button, go to Computer Image and adjust Frequency or
Tracking.
Remote control problems
If the remote control does not operate:
„
Be sure nothing is blocking the remote control receiver on the front or back of the
projector. Use the remote control within the effective range.
„
„
Aim the remote control at the screen or at the front or back of the projector.
Move the remote control so it is more directly in front of or behind the projector and
not as far to the side.
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Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
T=Telephone
Country/Region
Web Site
E-mail
F=Fax
AUS=1800 880 818
NZ=0800 008 822
T= 1-866-463-4775
F= 1-909-468-5814
Australia/New Zealand
Canada
Europe/Middle East/Baltic
countries/North Africa
Contact your reseller
T= 852 3102 2900
T= 1800 11 9999
T= 080 265 9080
Hong Kong
India
Korea
T= 0800-666-0098
F= 1-909-444-5655
T= 0800-891-1829
F= 1-909-444-5655
T= 800-440303
Latin America (Argentina)
Latin America (Brazil)
Latin America (Chile)
Latin America (Columbia)
Latin America (Mexico)
F= 1-909-444-5655
T= 01800-9-156588
F= 1-909-444-5655
T= 001-866-823-2004
F= 1-909-444-5655
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
T= 0800-53311
Latin America (Peru)
F= 1-909-444-5655
Macau
T= 853 700 303
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
Puerto Rico & Virgin Islands
Singapore/Malaysia/Thailand
South Africa
T= 65 6461 6044
United Kingdom
United States
T= 1-800-688-6688
F= 1-909-468-1202
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PJ551D
Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under
normal use, during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
North and South America: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for
the original lamp from the date of the first consumer purchase.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp
from the date of the first consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic office for the
warranty information.
Lamp warranty subject to terms and conditions, verification and approval. Applies to
manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when
a static image is displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support (please refer to “Customer Support” page). You will need to provide your product’s
serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
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Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained
herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic
shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business
opportunity, loss of goodwill, interference with business relationships, or other commercial
loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state. Some states do not allow limitations on implied warranties and/or do not allow the
exclusion of incidental or consequential damages, so the above limitations and exclusions may
not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and
Canada, contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.
viewsoniceurope.com under Support/Warranty Information.
4.3: Projector Warranty
PRJ_LW01 Rev. 1h 06-25-07
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PJ551D
Mexico Limited Warranty
VIEWSONIC® PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer
purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to
the attached Customer Support page). You will need to provide your product’s serial number, so please record
the product information in the space provided below on your purchase for your future use. Please retain your
receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: ________________________
Document Number: ____________________
Purchase Date: ________________________
Model Number: __________________________
Serial Number: ___________________________
Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including
the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
ViewSonic
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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Villahermosa:
Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.
Calle Juarez 284 local 2
AV. GREGORIO MENDEZ #1504
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Cuernavaca
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal:
Guadalajara, Jal.:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
Monterrey:
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA:
Oaxaca, Oax.:
ELECTROSER
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
Tijuana:
FOR USA SUPPORT:
STD
ViewSonic Corporation
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
4.3: ViewSonic Mexico Limited Warranty
PRJ_LW03 Rev. 1A 06-25-07
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PJ551D
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